Instructions for use Installation and Servicing

Instructions for use Installation and Servicing
The energy you need
Instructions
for use
Installation
and Servicing
SYSTEMPRO
INSTRUCTIONS FOR USE
TABLE OF CONTENTS
1
Notes on the documentation ......................................................................................................... 3
1.1
1.2
1.3
2
Observe other applicable documents ...................................................................................3
Storing documents ..............................................................................................................3
Applicability of the instructions............................................................................................3
Safety.......................................................................................................................................... 3
2.1
2.2
2.3
Basic safety instructions ......................................................................................................3
Intended use.......................................................................................................................3
CE label ..............................................................................................................................3
3
Description and operation of the product ....................................................................................... 3
4
Recycling and disposal ................................................................................................................. 4
4.1
4.2
5
Recycle the packaging .........................................................................................................4
Recycle or dispose the product and its components...............................................................4
Guarantee and customer service ................................................................................................... 4
EN
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INSTRUCTIONS FOR USE
1
Notes on the documentation
2.2
Intended use
∙ Observe absolutely all operating instructions that are included
with other components of your system.
The product is a state-of-the-art product which has been
constructed in accordance with recognised safety regulations.
Nevertheless, there is still a risk of injury or death to the user
or others or of damage to the product and other property in the
event of improper use or use for which it is not intended.
1.2
The product is intended as a heating appliance for sealed central
heating installations and for hot water production.
1.1
Observe other applicable documents
Storing documents
∙ Store these operating instructions and all other applicable
documents, for future reference.
1.3
Applicability of the instructions
Type overview
2
Article number
0020128489
Safety
2.1
2.1.1
Basic safety instructions
Danger due to improper use
Danger of scalding due to the hot water!
There is a danger of scalding at the hot water draw-off points
if the hot water temperatures are higher than 60°C. Young
children and elderly persons are particularly at risk, even at lower
temperatures.
∙ Select the temperature so that nobody is at risk.
2.1.2
- observing the included operating, installation and
maintenance instructions for this product and any other parts
and components of the system
- complying with all of the inspection and maintenance
conditions listed in the instructions.
These instructions apply exclusively to:
Product
SYSTEMPRO
Intended use includes the following:
Danger of personal injury and material damage
due to improper maintenance and repair
This product is not intended for use by persons (including
children) having limited physical, sensory or mental capacities
or who have inadequate experience and/or knowledge, unless
supervised by a person responsible for their safety or who has
been given instructions from them as to how to operate the
product.
Children must be supervised to ensure that they do not play with
the product.
Any other use than the use described in the instructions at hand
or any use extending the described use is not intended.
Any direct commercial or industrial use is also deemed to be
improper. Neither the manufacturer nor the supplier will be
responsible for complaints or damages resulting from incorrect
usage. All risk is assumed by the user.
Any incorrect use is forbidden
2.3
CE label
The CE mark shows that this product has been designed
according to the safety techniques and rules in force.
Only competent persons with appropriate qualifications are
trained to install products properly, inspect, maintain, repair and
clean them. Non-qualified persons can make mistakes, that can
lead to life-threatening situations, including poisoning, electric
shock, fires and explosions. You can also cause damage to
property, such as water, fire or explosion damage.
The compliance of this product with the relevant standards has
been certified.
∙ Make sure that only a competent person installs, inspects,
maintains and repairs the product.
∙ Refer to the appliance Quick Start Guide.
3
Description and operation of the product
∙ Never open the casing.
2.1.3
Risk due to changes in the surroundings of the
product
Certain home improvements may adversely affect the operation of
your product.
∙ Consult your installer for advice before carrying out any work.
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EN
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INSTRUCTIONS FOR USE
4
4.1
Recycling and disposal
Recycle the packaging
∙ Arrange for the qualified professional who installed the
product to dispose of the transport packaging.
4.2
Recycle or dispose the product and its
components
∙ Do not dispose of your product or any of its accessories in the
household waste.
∙ Make sure the old unit and any accessories are disposed of
properly.
∙ Observe all relevant regulations.
5
Guarantee and customer service
∙ For information and manufacturer's guarantee, contact the
address given on the back of the instructions.
EN
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INSTALLATION AND SERVICING
TABLE OF CONTENTS
1
Notes on the documentation ......................................................................................................... 6
1.1
1.2
1.3
1.4
2
Safety.......................................................................................................................................... 6
2.1
2.2
2.3
2.4
3
Overview ............................................................................................................................8
Description of buttons .........................................................................................................8
Priority of the different functions ..........................................................................................8
Mounting and installation ............................................................................................................. 9
4.1
4.2
4.3
4.4
5
Basic safety instructions ......................................................................................................6
Intended use.......................................................................................................................7
Rules and regulations (guidelines, laws, standards) ..............................................................7
CE label ..............................................................................................................................7
Product description ...................................................................................................................... 8
3.1
3.2
3.3
4
Symbols used .....................................................................................................................6
Observe other applicable documents ...................................................................................6
Storing documents ..............................................................................................................6
Applicability of the instructions............................................................................................6
Check scope of delivery .......................................................................................................9
Control unit location ............................................................................................................9
Wall-mounting of the product ...............................................................................................9
Electrical installation .........................................................................................................11
Commissioning .......................................................................................................................... 13
5.1
Pairing with wireless outdoor sensor ..................................................................................13
6
User information ........................................................................................................................ 13
7
Trouble-shooting ........................................................................................................................ 13
7.1
7.2
7.3
7.4
7.5
7.6
7.7
8
Fault diagnosis .................................................................................................................13
System failure codes .........................................................................................................14
Control unit eBUS failures ..................................................................................................14
Resetting the control unit eBUS ..........................................................................................14
Installation menu ..............................................................................................................14
Maintenance menu............................................................................................................14
Replacing a fuse................................................................................................................15
Recycling and disposal ............................................................................................................... 15
8.1
8.2
Recycle the packaging ......................................................................................................15
Recycle or dispose the product and its components.............................................................15
9
Technical data ............................................................................................................................ 15
10
Appendix ................................................................................................................................... 16
10.1
10.2
Table of menus and functions.............................................................................................16
Table of system failure codes .............................................................................................17
EN
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INSTALLATION AND SERVICING
1
Notes on the documentation
1.1
Symbols used
Explanation
i
∙
a
e
a
b
1.2
Basic safety instructions
∙ Before to read this chapter, also read the general safety advice
of the operating instructions.
2.1.1
Danger to life by electric shock
Symbol that denotes useful tips and information
Touching live connections can cause serious personal injury.
Symbol for a required action
∙ Before carrying out any work on the product, switch off the
power supply.
The warning notes are classified in accordance with the severity
of the possible danger using the following warning signs and
signal words:
Warning
sign
Safety
2.1
The symbols used in the text are explained below:
Warning
sign
2
Signal
word
Explanation
Danger!
Immediate danger to life or risk of
severe personal injury
Danger!
Risk of death from electric shock
∙ Secure the power supply against being switched on again.
2.1.2
Danger to life due to missing or not properly
working safety devices
Missing safety devices can cause life-threatening scalding and
other injuries, for example by burst pipes.
The information contained in this document do not show all
schemes required for a professional installation of safety devices.
∙ Install the necessary safety devices in the system.
∙ Inform the user about the function and location of safety
devices.
Warning.
Risk of minor personal injury
Caution.
Risk of material or environmental
damage
Observe other applicable documents
∙ Never deactivate any safety device.
∙ Do not attempt to adjust them.
∙ Observe the relevant national and international laws,
standards and guidelines.
2.1.3
Danger due to improper use
∙ Observe absolutely all operating and installation instructions
enclosed with the product, for the various parts and
components of the system.
Nonprofessional work on the product can cause damage to the
installation and as a consequence even personal injury.
1.3
2.1.4
Storing documents
∙ Pass these installation instructions and all other applicable
documents and, if necessary, any required aids to the system
operator..
The operator will store the instructions and aids so that they are
available when required.
1.4
Applicability of the instructions
∙ Only work on the product if you are a competent person.
Risk of material damage caused by unsuitable
tools
The use of unsuitable tools or improper use thereof may cause
damage, such as gas or water leaks.
∙ When tightening or loosening threaded connections, always
use suitable opened spanners, but do not use pipe wrenches,
extensions, etc.
These installation instructions are only valid for boilers with the
following article numbers:
Type overview
EN
Product
SYSTEMPRO
-6-
Article number
0020128489
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INSTALLATION AND SERVICING
2.2
Intended use
The product is a state-of-the-art product which has been
constructed in accordance with recognised safety regulations.
Nevertheless, there is still a risk of injury or death to the user
or others or of damage to the product and other property in the
event of improper use or use for which it is not intended.
The product is intended as a heating appliance for sealed central
heating installations and for hot water production, designed to
consume a minimum of energy and optimise your energy bills.
Intended use includes the following:
- observing the included operating, installation and
maintenance instructions for this product and any other parts
and components of the system
- installing and fitting the product in accordance with the
product and system approval
- complying with all of the inspection and maintenance
conditions listed in the instructions.
The appliance should be installed in a location where it will not
be exposed to humidity or water splashing. Comply with the
electrical protection rating (IP) given in the technical data.
Any other use than the use described in the instructions at hand
or any use extending the described use is not intended.
Any direct commercial or industrial use is also deemed to be
improper.
2.3
Rules and regulations (guidelines, laws,
standards)
During the installation and activation of the control unit, the
decrees, directives, technical regulations, standards and clauses
hereafter must be complied with in the versions that are currently
in force.
2.4
CE label
The CE mark indicates that the equipment described in this
manual are in compliance with the following directives:
- European Directive Num. 2004-108 of the European Parliament
and the Council regarding electromagnetic compatibility
- European Directive Num. 2006-95 of the European Parliament
and the Council regarding low voltage
- Directive regarding telecommunications equipment ( Directive
R & TTE 99/5/EEC of the Council of the European Community)
EN
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INSTALLATION AND SERVICING
3
Product description
3.1
2
Priority of the different functions
Function
Overview
1
Key
1
2
3
4
5
3.3
3
4
1
Anti-freeze protection
2
Domestic hot water
3
Central heating
4
Cooling
5
«Down» arrow button
Back button
OK button
Menu button
“Up” arrow button
3.2
Buttons
Description of buttons
Description
Up / down buttons
The buttons allow:
- To browse menus.
- To decrease / increase value to be adjusted.
- To reset the control unit (factory setting by pressing
simultaneously both buttons for 10 seconds).
Back button
The button allows:
- To return to the previous menu.
- To return to the previous setting.
OK button
The button allows
- Confirmation of the selection or setting.
Menu button
The button allows:
- To access the installation menu.
- To access the maintenance menu.
- To return to the installation and maintenance menus
(at any time).
- To return to the main user screen by pressing for 3
seconds.
EN
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INSTALLATION AND SERVICING
4
Mounting and installation
i
4.1
4.3
Wall-mounting of the product
All the dimensions shown of the illustrations are
expressed in millimetres (mm).
290
Check scope of delivery
145
∙ Please check the scope of delivery for completeness.
- Control unit eBUS
143
,5
- 2 bags of screws and plugs
3
- 2 sachets of 7 strain relief connectors (one strain relief
connector in place)
4.2
2
Control unit location
23
1
Install the system:
- in a room protected from frost,
- at 1.50 metres from the ground (according to current
regulations) to ensure a accessibility for reading.
128
- near to the appliances, in compliance with the appliances
accessibility and safety requirements.
2
145
126
,5
Do not install the control unit:
- close to heat sources such as radiators, chimney walls,
televisions, sun rays,
- above a cooking device capable of generating steam and
grease,
Key
1
Control unit
2
Lower attachment holes
3
Upper attachment holes
- in a room with a lot of dust or with a corrosive atmosphere.
290
150
0
264
45
EN
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INSTALLATION AND SERVICING
4.3.1
Wall mounting
Step 2
Step 1
8
7
6
A
4
5
2
3
5
1
4
B
A
B
6
3
5
1
E
D
2
1
C
Key
1
2
3
4
5
6
Lower screws
Control unit
Upper screw
Upper attachment holes
Plug
Holes
∙ Remove the eBus controller (2), sliding it along the wall to drill
the holes (A).
Key
1
2
3
4
5
6
7
8
∙ Attach the appliance (B).
Hatch screw
Control unit hatch
Lower attachment holes
Control unit
Upper attachment holes
Upper screw
Plug
Holes
∙ Position the appliance following the steps from (A) to (E).
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INSTALLATION AND SERVICING
4.4
Electrical installation
e
e
e
4.4.1
Connection descriptions
Danger !
Risk of electric shock due to an improper electrical
connection!
Improper electrical connection can cause electric
shock or might negatively affect the operational
safety of the product and might cause material
damage.
• The electrical connection of the product must be
carried out only by a suitably qualified person.
individual installation
EBUS
7
6
5
Danger !
• Use 0.75 mm² section cables for the electrical
connections to the control box.
4
Danger !
• Risk of electric shock.
Break the grommets necessary for passing the
cables.
230V
1
3
2
3
IN
OUT
NTC
2
1
EBUS
6
Key
1
Connector
2
Electrical wires
3
Casing
∙ Maintain a maximum distance of 20 mm between the
connector and the outer insulation.
Key
1
2
3
4
5
6
7
8
Wired eBUS Connection
Input/Output, sensors
230 V power supply
Connections eBUS wireless of the unit controller eBUS
Outside wireless temperature sensor
Room thermostat eBUS wireless or wired
Batteries
Wired outdoor sensor
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INSTALLATION AND SERVICING
4.4.2
External connection
24V connectors
3
IN2
1
2
IN3
1
2
1 2
2
2
1 2
1
NTC1 NTC2 NTC3 NTC4
EBUS EBUS EBUS
1
+
-
2
1
2
1
2
1
2
+
1 2
1 2
1
1
-
+
-
2
Key
1
Connectors (2 pins)
OUT1, OUT2, OUT3, IN2, IN3, NTC1, NTC2, NTC3 and NTC4
2
eBUS connectors (2 pins)
Example of multiple connections on an eBUS connector
EBUS EBUS EBUS
-
+
1 2
+
Internal connection
-
+
1 2
2
2
The antenna is used for wireless connection with the
Climapro2 RF and the outdoor sensor.
1
4.4.3
2
1
The electrical circuit of the equipment is protected internally by a
fuse (2).
1
1 2
The switch (1) is employed to cut the power supply before making
any changes to the electrical connection.
2
1 2
1
1 2
OUT1 OUT2 OUT3
2
Switch On (I) / Off (O)
Fuse 1AT 20mm
Antenna
RJ9 eBUS socket
RJ11 eBUS socket
1
5
1 2
1
1 2
4
2
Key
1
2
3
4
5
2
230V connectors
3
BUS
BUS
L
1
3
1
2
N
L
3
N
N
1
3
1
3
1
1
L
REL4 REL5
L
N
L
1 2
N
L
REL3
Key
1
230 V connector (3-pin: earth / neutral / live)
2
Connectors (3 pins: earth / neutral / live):
REL1, REL2 and REL3
3
Connectors (2 pins: live / neutral):
REL4, REL5 and IN1
1
IN1
N
1 2
N
REL2
L
2
REL1
3
Key
1
2
3
4
5
N L
230V~
BUS
16A
5
4
wired outdoor sensor
eBUS Connectors (2 pins)
Connector block
Wired room thermostat
Boiler
The connector (1) is employed to connect the electricity supply.
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INSTALLATION AND SERVICING
4.4.4
Connecting the power input (mains connection)
b
Caution.
Risk of damage from high voltage.
At mains voltages higher than 253 V, electronic
components may be destroyed.
• Make sure that the rated voltage of the mains is
230 V.
4.4.5
Other connections following the electrical
installation diagram
∙ Consult the system manual for electrical connections following
installation.
∙ Protect access to live parts, attach all cables to the control unit
with anti-tamper connectors.
∙ Disconnect the household power supply before performing the
electrical connection.
5
∙ Protect the electrical installation by following the guidance
indicated in the “Technical data” chapter.
When connected for the first time, the installation menu is
displayed.
Danger !
• The length of the power supply cable must not
exceed 10 metres.
e
∙ The electrical installation in the dwelling must permit the
power supply to the equipment to be isolated by a double pole
isolation switch and be fused. The double pole isolation switch
must incorporate a gap of 3mm between the contacts.
230V power supply
∙ Consult the system manual in order to install and start-up the
system.
5.1
Pairing with wireless outdoor sensor
∙ Consult the outdoor sensor’s installation manual in order to
carry out the operation.
6
5
Commissioning
User information
After completing the installation:
4
∙ Explain the system operation to the user.
3
∙ Draw special attention to the safety instructions which the
user must follow.
2
∙ Inform the user of the necessity to ensure that the system is
regularly maintained (maintenance contract)..
1
∙ Answer any questions the user may have.
7
A
B
i
7.1
C
D
Trouble-shooting
The breakdowns described in the system manual
must be handled by a qualified professional and, if
necessary, by the after-sales department.
Fault diagnosis
The following checks should be performed before proceeding
onto specific diagnostics:
- Ensure that it has not been disconnected from the electricity
network and that the control unit is connected correctly.
Key
1
2
3
4
5
230 V power cable
Break out tab
Anti-tamper connection
Power connection
Control unit eBUS
EN
∙ Connect the control unit following the order (A) to (D).
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INSTALLATION AND SERVICING
7.2
System failure codes
Individual installation
The fault status may be “inactive” (disappeared) "active" (still
affects the installation).
The installation can operate partially with a fault “active”. It is not
necessarily “blocking”. An alarm (not supplied) can be added to
the installation to signal certain faults. System failure codes are
described in the table of system failure codes (see chapter 10.2).
7.3
Control unit eBUS failures
Description
No display on
screen
7.4
Cause
Solution
The power
supply is faulty.
The fuse is
damaged.
Make sure that the electricity
supply has not been interrupted.
Check that 230V supply is turned on
and present.
Check the position of the control
unit switch.
Check the control unit’s fuse.
Resetting the control unit eBUS
This function allows you to reset the control unit (factory setting).
This restarts the installation assistant.
- Check the proper operation of external control items (room
thermostat, outside sensor...).
7.6
Maintenance menu
Access to the maintenance menu
∙ Press the “menu” button for 7 seconds.
∙ Enter the installer maintenance access code 35.
∙ Press the button ok to confirm.
Individual installation
Caution.
• The resetting of factory settings is irreversible. Any
customised configuration of the control unit will be
lost.
b
∙ Simultaneously press the buttons ▾ ▴ for 10 seconds.
∙ Confirm by pressing ok .
7.5
Installation menu
The installation menu is still accessible after commissioning.
Menus and functions are described in the table of menus and
functions (see chapter 10.1).
Access to the installation menu
∙ Press the button menu for 7 seconds.
∙ Enter the installer access code 96.
∙ Press the button ok to confirm.
The maintenance menu includes the installation menu function,
plus 2 additional functions:
- "System tests", within the maintenance menu,
- "After sales service Info", in the options.
7.6.1
System tests
This menu allows you to test the operation of all the appliances
and the system (boiler, HP, valve,) present in the installation.
Each element can be controlled centrally by activating its normal
start-up function or by individual component.
By entering the test menu, the control unit displays the following
message: “the system is currently stopped" No further heating
control operations are affected. Control is resumed upon exiting
the menus.
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INSTALLATION AND SERVICING
7.6.2
9
After sales service info
This menu provides access to After sales Service information:
- date of last access to installer menus
- the name of the company which provides the after sales
service, if entered during installation.
- the telephone number of the company which provides the after
sales service , if entered during installation.
7.7
Replacing a fuse
4
B
C
3
A
D
2
Key
1
2
3
4
E
1
F
Fuse
Control unit
Switch On (I) / Off (O)
Fuse holder
∙ Turn off the control unit (2) with the switch (3) in position (O).
∙ Turn off the power supply to the control unit (2) at the isolating
switch.
Technical data
Description
Unité
Control unit
Transmission / reception
MHz
868
frequency
Transmission / reception
MHz
15
frequency with outdoor sensor
Transmission / reception
MHz
10
frequency with room thermostat
Average radio signal range in
m
100
open air (*)
Average radio signal range
m
25
indoors (*)
Control unit dimensions:
Height
mm
264
Length
mm
290
Depth
mm
45
(*) Depends on the installation’s conditions and the electromagnetic
environment.
Electricals
Power-supply voltage
VAC/Hz
230/50
Power cable gauge
mm²
3 x 0.75
eBUS connection cable gauge
mm²
2 x 0.75
Current
A
4.35
Delay fuse
A
1
Electrical protection
IP20
Electrical classification
I
Surge category
II
Pollution rating
2
A
8
Contact outputs fed work
V
230
Action auto
type 1.C
∙ Replace the fuse following the order (A) to (F).
∙ Turn on the power supply to the control unit (2) at the isolating
switch.
∙ Turn on the control unit (2) with the switch (3) in position (I).
8
8.1
Recycling and disposal
Recycle the packaging
∙ Sort the waste to separate those which can be recycled
(cartons, plastics...) from those that cannot (strapping ...).
∙ Recycle the product packaging according to all relevant
regulations.
8.2
Recycle or dispose the product and its
components
∙ Do not dispose of your product or any of its accessories in the
household waste.
EN
∙ Make sure the old unit and any accessories are disposed of
properly.
∙ Observe all relevant regulations.
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INSTALLATION AND SERVICING
10 Appendix
10.1
Menus and functions
( available depending on configuration)
The available settings are different depending on the installation
layout and the options selected.
Installation
Modifying the installation (*)
This menu allows you to change the diagram number
when modifying the installation’s configuration.
Modification options (*)
This menu allows you to enable or disable the options
available in the selected installation diagram.
Installation (*)
This menu is used to reinitialise the control box and
restart the installation assistant (factory settings)
A diagram number is assigned to each possible
installation, with various options available. The number
is indicated in the system manual.
Thermostat/sensor
Thermostat connection(s)
Sensor connection
Ext. temperature correction
Outdoor sensor (Wired)
Ext. temperature correction
Automatic test
eBUS inputs
NTC inputs
Wireless thermostat connection
Wired thermostat(s) connection
The outdoor sensor radio connection
Parameters
Heating
Shut-off T°
Programming
Max. heating outlet T°
Min. heating outlet T°.
Convector fan T°
Fixed convector fan start setting
individual
Heat Pump Management
Table of menus and functions
Menus and functions
( available depending on configuration)
Installation
Installation
individual
-
T° heat pump shutdown outside temperature
Energy management
Energy ratio setting
Resetting parameters
The resetting of factory settings is irreversible. Any
customised configuration of the control unit will be lost.
Commissioning
This menu allows you to carry out the necessary
operations on the appliances following installation
(refilling, bleeding, flow rate control...).
System start
Installation start
Component information (**)
This menu enables real-time access to:
- the status of the appliances responding to a demand
(ON / OFF)
- the reading the different information available from the
appliances (temperature, pressure, flow,)
- the register of last 5 faults recorded for each appliance
(date, time, code and description of faults).
- resetting the fault report.
Options
-
-
Date
(***)
Time
Automatic winter/summer time change
(***)
Languages
Screen (brightness / contrast)
About
This function is used to display the versions of the
various electronic components attached to the
management box.
(*) On entry into the menus installation modification and options
modification, the management box warns that “the system is
shutting down”. “the system is currently stopped" No further
heating control operations are effected. ... Setting will restart
after leaving these menus.
(**) Refer to the system fault codes section to find the description
of the fault code displayed on the screen.
(***) In an installation equipped with a room thermostat, the date
and time are set from the room thermostat.
Auto heating curve
Manual heating curve
Advance heating
Hot water
Programming
Max. domestic hot water temperature
Recirculation procedure
Recirculation Program
Anti-Legionella procedure
Cooling
Convector fan start conditions
Cold water outlet temperature setting
Fixed convector fan start setting
EN
Humidity sensor
Cold water outlet calculation mode setting (fixed or
variable)
Offset (Epsilon)
Circulation pump purge setting
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0020148679_00 - 11/12 - Glow-worm
INSTALLATION AND SERVICING
10.2
Table of system failure codes
Code Description
001
002
Failure in eBUS communication between with the
boiler
Failure in eBUS communication between with the
heat pump
003
Failure in eBUS communication between with the
hydraulic module
004
Mixer manager I/O card (extension card)
communication fault
010
Heating circuit flow temperature sensor failure
(open circuit)
011
012
013
014
015
016
017
Heating circuit flow temperature sensor failure
(short circuit)
Heating circuit flow temperature sensor failure low
temperature (open circuit)
Heating circuit flow temperature sensor failure low
temperature (short circuit)
Domestic hot water tank upper sensor fault (open
circuit)
Domestic hot water tank upper sensor fault (short
circuit)
Domestic hot water tank lower sensor fault (open
circuit)
Domestic hot water tank lower sensor fault (short
circuit)
Cause
Solution
The boiler is not connected to the control unit.
The cable polarity is reversed.
The boiler is off.
Check that the boiler is connected to the
control unit.
Check the connection’s + / - polarity.
Ensure that there is no interruption to the
electricity network and that the boiler is
properly connected and turned on.
The sensor is defective or not properly
connected to the control unit management or
hydraulic module.
The sensor is shorted.
The sensor is defective or not properly
connected to the control unit.
The sensor is shorted.
The sensor is shorted.
The sensor is defective or not properly connected
to the control unit.
The sensor is shorted.
Pressure sensor failure
The sensor is defective or not properly
connected to the hydraulic module.
021
Pressure too low <0.5 bar
There is a leak in the heating circuit.The venting
was not carried out correctly.
030
Failure in communication with the zone 1 room
thermostat.
031
Failure in communication with the zone 2 room
thermostat.
032
Failure in communication with the zone 3 room
thermostat.
Failure in communication with the wireless
outdoor sensor
Check the sensor’s connections.
Verify that the position and the operation
of the sensor are correct.
Check the sensor’s resistance.
The sensor is defective or not properly
connected to the control unit.
020
036
Check the sensor’s connections.
Verify that the position and the operation
of the sensor are correct.
Check the sensor’s resistance.
Wireless room thermostat:
The room thermostat is too far from the control
unit.
There is a problem with the batteries in room
thermostat.
Wired room thermostat :
The room thermostat is not properly connected
to the control unit.
The wireless outdoor sensor is too far from the
control unit.
Check the sensor’s connections.
Verify that the position and the operation
of the sensor are correct.
Check the sensor’s resistance.
Check that there are no leaks.
Drain the heating circuit. Remove air.
Fill the installation.
Wireless room thermostat:
Check the location of the thermostat.
Check that the thermostat’s batteries are
installed in their compartment.
Make sure the battery polarity is not
reversed.
Make sure the batteries are not dead.
If so, replace them with new batteries
Wired room thermostat :
Check room thermostat's connections.
Check the location of the outdoor sensor.
Check that the sensor’s power supply is
correctly provided by a photovoltaic cell.
The outside sensor has no battery to be
replaced.
EN
0020148679_00 - 11/12 - Glow-worm
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2703312 REV0
Subject to engineering changes
0020148679_00 - 11/12
Supplier / Manufacturer
GLOW-WORM
Nottingham Road,
Belper, Derbyshire.
DE56 1JT
www.glow-worm.co.uk
Because of our constant endeavour for
improvement, details may vary slightly
from those shown in these instructions.
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