The energy you need Instructions for use Installation and Servicing SYSTEMPRO INSTRUCTIONS FOR USE TABLE OF CONTENTS 1 Notes on the documentation ......................................................................................................... 3 1.1 1.2 1.3 2 Observe other applicable documents ...................................................................................3 Storing documents ..............................................................................................................3 Applicability of the instructions............................................................................................3 Safety.......................................................................................................................................... 3 2.1 2.2 2.3 Basic safety instructions ......................................................................................................3 Intended use.......................................................................................................................3 CE label ..............................................................................................................................3 3 Description and operation of the product ....................................................................................... 3 4 Recycling and disposal ................................................................................................................. 4 4.1 4.2 5 Recycle the packaging .........................................................................................................4 Recycle or dispose the product and its components...............................................................4 Guarantee and customer service ................................................................................................... 4 EN -2- 0020148679_00 - 11/12 - Glow-worm INSTRUCTIONS FOR USE 1 Notes on the documentation 2.2 Intended use ∙ Observe absolutely all operating instructions that are included with other components of your system. The product is a state-of-the-art product which has been constructed in accordance with recognised safety regulations. Nevertheless, there is still a risk of injury or death to the user or others or of damage to the product and other property in the event of improper use or use for which it is not intended. 1.2 The product is intended as a heating appliance for sealed central heating installations and for hot water production. 1.1 Observe other applicable documents Storing documents ∙ Store these operating instructions and all other applicable documents, for future reference. 1.3 Applicability of the instructions Type overview 2 Article number 0020128489 Safety 2.1 2.1.1 Basic safety instructions Danger due to improper use Danger of scalding due to the hot water! There is a danger of scalding at the hot water draw-off points if the hot water temperatures are higher than 60°C. Young children and elderly persons are particularly at risk, even at lower temperatures. ∙ Select the temperature so that nobody is at risk. 2.1.2 - observing the included operating, installation and maintenance instructions for this product and any other parts and components of the system - complying with all of the inspection and maintenance conditions listed in the instructions. These instructions apply exclusively to: Product SYSTEMPRO Intended use includes the following: Danger of personal injury and material damage due to improper maintenance and repair This product is not intended for use by persons (including children) having limited physical, sensory or mental capacities or who have inadequate experience and/or knowledge, unless supervised by a person responsible for their safety or who has been given instructions from them as to how to operate the product. Children must be supervised to ensure that they do not play with the product. Any other use than the use described in the instructions at hand or any use extending the described use is not intended. Any direct commercial or industrial use is also deemed to be improper. Neither the manufacturer nor the supplier will be responsible for complaints or damages resulting from incorrect usage. All risk is assumed by the user. Any incorrect use is forbidden 2.3 CE label The CE mark shows that this product has been designed according to the safety techniques and rules in force. Only competent persons with appropriate qualifications are trained to install products properly, inspect, maintain, repair and clean them. Non-qualified persons can make mistakes, that can lead to life-threatening situations, including poisoning, electric shock, fires and explosions. You can also cause damage to property, such as water, fire or explosion damage. The compliance of this product with the relevant standards has been certified. ∙ Make sure that only a competent person installs, inspects, maintains and repairs the product. ∙ Refer to the appliance Quick Start Guide. 3 Description and operation of the product ∙ Never open the casing. 2.1.3 Risk due to changes in the surroundings of the product Certain home improvements may adversely affect the operation of your product. ∙ Consult your installer for advice before carrying out any work. 0020148679_00 - 11/12 - Glow-worm EN -3- INSTRUCTIONS FOR USE 4 4.1 Recycling and disposal Recycle the packaging ∙ Arrange for the qualified professional who installed the product to dispose of the transport packaging. 4.2 Recycle or dispose the product and its components ∙ Do not dispose of your product or any of its accessories in the household waste. ∙ Make sure the old unit and any accessories are disposed of properly. ∙ Observe all relevant regulations. 5 Guarantee and customer service ∙ For information and manufacturer's guarantee, contact the address given on the back of the instructions. EN -4- 0020148679_00 - 11/12 - Glow-worm INSTALLATION AND SERVICING TABLE OF CONTENTS 1 Notes on the documentation ......................................................................................................... 6 1.1 1.2 1.3 1.4 2 Safety.......................................................................................................................................... 6 2.1 2.2 2.3 2.4 3 Overview ............................................................................................................................8 Description of buttons .........................................................................................................8 Priority of the different functions ..........................................................................................8 Mounting and installation ............................................................................................................. 9 4.1 4.2 4.3 4.4 5 Basic safety instructions ......................................................................................................6 Intended use.......................................................................................................................7 Rules and regulations (guidelines, laws, standards) ..............................................................7 CE label ..............................................................................................................................7 Product description ...................................................................................................................... 8 3.1 3.2 3.3 4 Symbols used .....................................................................................................................6 Observe other applicable documents ...................................................................................6 Storing documents ..............................................................................................................6 Applicability of the instructions............................................................................................6 Check scope of delivery .......................................................................................................9 Control unit location ............................................................................................................9 Wall-mounting of the product ...............................................................................................9 Electrical installation .........................................................................................................11 Commissioning .......................................................................................................................... 13 5.1 Pairing with wireless outdoor sensor ..................................................................................13 6 User information ........................................................................................................................ 13 7 Trouble-shooting ........................................................................................................................ 13 7.1 7.2 7.3 7.4 7.5 7.6 7.7 8 Fault diagnosis .................................................................................................................13 System failure codes .........................................................................................................14 Control unit eBUS failures ..................................................................................................14 Resetting the control unit eBUS ..........................................................................................14 Installation menu ..............................................................................................................14 Maintenance menu............................................................................................................14 Replacing a fuse................................................................................................................15 Recycling and disposal ............................................................................................................... 15 8.1 8.2 Recycle the packaging ......................................................................................................15 Recycle or dispose the product and its components.............................................................15 9 Technical data ............................................................................................................................ 15 10 Appendix ................................................................................................................................... 16 10.1 10.2 Table of menus and functions.............................................................................................16 Table of system failure codes .............................................................................................17 EN 0020148679_00 - 11/12 - Glow-worm -5- INSTALLATION AND SERVICING 1 Notes on the documentation 1.1 Symbols used Explanation i ∙ a e a b 1.2 Basic safety instructions ∙ Before to read this chapter, also read the general safety advice of the operating instructions. 2.1.1 Danger to life by electric shock Symbol that denotes useful tips and information Touching live connections can cause serious personal injury. Symbol for a required action ∙ Before carrying out any work on the product, switch off the power supply. The warning notes are classified in accordance with the severity of the possible danger using the following warning signs and signal words: Warning sign Safety 2.1 The symbols used in the text are explained below: Warning sign 2 Signal word Explanation Danger! Immediate danger to life or risk of severe personal injury Danger! Risk of death from electric shock ∙ Secure the power supply against being switched on again. 2.1.2 Danger to life due to missing or not properly working safety devices Missing safety devices can cause life-threatening scalding and other injuries, for example by burst pipes. The information contained in this document do not show all schemes required for a professional installation of safety devices. ∙ Install the necessary safety devices in the system. ∙ Inform the user about the function and location of safety devices. Warning. Risk of minor personal injury Caution. Risk of material or environmental damage Observe other applicable documents ∙ Never deactivate any safety device. ∙ Do not attempt to adjust them. ∙ Observe the relevant national and international laws, standards and guidelines. 2.1.3 Danger due to improper use ∙ Observe absolutely all operating and installation instructions enclosed with the product, for the various parts and components of the system. Nonprofessional work on the product can cause damage to the installation and as a consequence even personal injury. 1.3 2.1.4 Storing documents ∙ Pass these installation instructions and all other applicable documents and, if necessary, any required aids to the system operator.. The operator will store the instructions and aids so that they are available when required. 1.4 Applicability of the instructions ∙ Only work on the product if you are a competent person. Risk of material damage caused by unsuitable tools The use of unsuitable tools or improper use thereof may cause damage, such as gas or water leaks. ∙ When tightening or loosening threaded connections, always use suitable opened spanners, but do not use pipe wrenches, extensions, etc. These installation instructions are only valid for boilers with the following article numbers: Type overview EN Product SYSTEMPRO -6- Article number 0020128489 0020148679_00 - 11/12 - Glow-worm INSTALLATION AND SERVICING 2.2 Intended use The product is a state-of-the-art product which has been constructed in accordance with recognised safety regulations. Nevertheless, there is still a risk of injury or death to the user or others or of damage to the product and other property in the event of improper use or use for which it is not intended. The product is intended as a heating appliance for sealed central heating installations and for hot water production, designed to consume a minimum of energy and optimise your energy bills. Intended use includes the following: - observing the included operating, installation and maintenance instructions for this product and any other parts and components of the system - installing and fitting the product in accordance with the product and system approval - complying with all of the inspection and maintenance conditions listed in the instructions. The appliance should be installed in a location where it will not be exposed to humidity or water splashing. Comply with the electrical protection rating (IP) given in the technical data. Any other use than the use described in the instructions at hand or any use extending the described use is not intended. Any direct commercial or industrial use is also deemed to be improper. 2.3 Rules and regulations (guidelines, laws, standards) During the installation and activation of the control unit, the decrees, directives, technical regulations, standards and clauses hereafter must be complied with in the versions that are currently in force. 2.4 CE label The CE mark indicates that the equipment described in this manual are in compliance with the following directives: - European Directive Num. 2004-108 of the European Parliament and the Council regarding electromagnetic compatibility - European Directive Num. 2006-95 of the European Parliament and the Council regarding low voltage - Directive regarding telecommunications equipment ( Directive R & TTE 99/5/EEC of the Council of the European Community) EN 0020148679_00 - 11/12 - Glow-worm -7- INSTALLATION AND SERVICING 3 Product description 3.1 2 Priority of the different functions Function Overview 1 Key 1 2 3 4 5 3.3 3 4 1 Anti-freeze protection 2 Domestic hot water 3 Central heating 4 Cooling 5 «Down» arrow button Back button OK button Menu button “Up” arrow button 3.2 Buttons Description of buttons Description Up / down buttons The buttons allow: - To browse menus. - To decrease / increase value to be adjusted. - To reset the control unit (factory setting by pressing simultaneously both buttons for 10 seconds). Back button The button allows: - To return to the previous menu. - To return to the previous setting. OK button The button allows - Confirmation of the selection or setting. Menu button The button allows: - To access the installation menu. - To access the maintenance menu. - To return to the installation and maintenance menus (at any time). - To return to the main user screen by pressing for 3 seconds. EN -8- 0020148679_00 - 11/12 - Glow-worm INSTALLATION AND SERVICING 4 Mounting and installation i 4.1 4.3 Wall-mounting of the product All the dimensions shown of the illustrations are expressed in millimetres (mm). 290 Check scope of delivery 145 ∙ Please check the scope of delivery for completeness. - Control unit eBUS 143 ,5 - 2 bags of screws and plugs 3 - 2 sachets of 7 strain relief connectors (one strain relief connector in place) 4.2 2 Control unit location 23 1 Install the system: - in a room protected from frost, - at 1.50 metres from the ground (according to current regulations) to ensure a accessibility for reading. 128 - near to the appliances, in compliance with the appliances accessibility and safety requirements. 2 145 126 ,5 Do not install the control unit: - close to heat sources such as radiators, chimney walls, televisions, sun rays, - above a cooking device capable of generating steam and grease, Key 1 Control unit 2 Lower attachment holes 3 Upper attachment holes - in a room with a lot of dust or with a corrosive atmosphere. 290 150 0 264 45 EN 0020148679_00 - 11/12 - Glow-worm -9- INSTALLATION AND SERVICING 4.3.1 Wall mounting Step 2 Step 1 8 7 6 A 4 5 2 3 5 1 4 B A B 6 3 5 1 E D 2 1 C Key 1 2 3 4 5 6 Lower screws Control unit Upper screw Upper attachment holes Plug Holes ∙ Remove the eBus controller (2), sliding it along the wall to drill the holes (A). Key 1 2 3 4 5 6 7 8 ∙ Attach the appliance (B). Hatch screw Control unit hatch Lower attachment holes Control unit Upper attachment holes Upper screw Plug Holes ∙ Position the appliance following the steps from (A) to (E). EN - 10 - 0020148679_00 - 11/12 - Glow-worm INSTALLATION AND SERVICING 4.4 Electrical installation e e e 4.4.1 Connection descriptions Danger ! Risk of electric shock due to an improper electrical connection! Improper electrical connection can cause electric shock or might negatively affect the operational safety of the product and might cause material damage. • The electrical connection of the product must be carried out only by a suitably qualified person. individual installation EBUS 7 6 5 Danger ! • Use 0.75 mm² section cables for the electrical connections to the control box. 4 Danger ! • Risk of electric shock. Break the grommets necessary for passing the cables. 230V 1 3 2 3 IN OUT NTC 2 1 EBUS 6 Key 1 Connector 2 Electrical wires 3 Casing ∙ Maintain a maximum distance of 20 mm between the connector and the outer insulation. Key 1 2 3 4 5 6 7 8 Wired eBUS Connection Input/Output, sensors 230 V power supply Connections eBUS wireless of the unit controller eBUS Outside wireless temperature sensor Room thermostat eBUS wireless or wired Batteries Wired outdoor sensor EN 0020148679_00 - 11/12 - Glow-worm - 11 - INSTALLATION AND SERVICING 4.4.2 External connection 24V connectors 3 IN2 1 2 IN3 1 2 1 2 2 2 1 2 1 NTC1 NTC2 NTC3 NTC4 EBUS EBUS EBUS 1 + - 2 1 2 1 2 1 2 + 1 2 1 2 1 1 - + - 2 Key 1 Connectors (2 pins) OUT1, OUT2, OUT3, IN2, IN3, NTC1, NTC2, NTC3 and NTC4 2 eBUS connectors (2 pins) Example of multiple connections on an eBUS connector EBUS EBUS EBUS - + 1 2 + Internal connection - + 1 2 2 2 The antenna is used for wireless connection with the Climapro2 RF and the outdoor sensor. 1 4.4.3 2 1 The electrical circuit of the equipment is protected internally by a fuse (2). 1 1 2 The switch (1) is employed to cut the power supply before making any changes to the electrical connection. 2 1 2 1 1 2 OUT1 OUT2 OUT3 2 Switch On (I) / Off (O) Fuse 1AT 20mm Antenna RJ9 eBUS socket RJ11 eBUS socket 1 5 1 2 1 1 2 4 2 Key 1 2 3 4 5 2 230V connectors 3 BUS BUS L 1 3 1 2 N L 3 N N 1 3 1 3 1 1 L REL4 REL5 L N L 1 2 N L REL3 Key 1 230 V connector (3-pin: earth / neutral / live) 2 Connectors (3 pins: earth / neutral / live): REL1, REL2 and REL3 3 Connectors (2 pins: live / neutral): REL4, REL5 and IN1 1 IN1 N 1 2 N REL2 L 2 REL1 3 Key 1 2 3 4 5 N L 230V~ BUS 16A 5 4 wired outdoor sensor eBUS Connectors (2 pins) Connector block Wired room thermostat Boiler The connector (1) is employed to connect the electricity supply. EN - 12 - 0020148679_00 - 11/12 - Glow-worm INSTALLATION AND SERVICING 4.4.4 Connecting the power input (mains connection) b Caution. Risk of damage from high voltage. At mains voltages higher than 253 V, electronic components may be destroyed. • Make sure that the rated voltage of the mains is 230 V. 4.4.5 Other connections following the electrical installation diagram ∙ Consult the system manual for electrical connections following installation. ∙ Protect access to live parts, attach all cables to the control unit with anti-tamper connectors. ∙ Disconnect the household power supply before performing the electrical connection. 5 ∙ Protect the electrical installation by following the guidance indicated in the “Technical data” chapter. When connected for the first time, the installation menu is displayed. Danger ! • The length of the power supply cable must not exceed 10 metres. e ∙ The electrical installation in the dwelling must permit the power supply to the equipment to be isolated by a double pole isolation switch and be fused. The double pole isolation switch must incorporate a gap of 3mm between the contacts. 230V power supply ∙ Consult the system manual in order to install and start-up the system. 5.1 Pairing with wireless outdoor sensor ∙ Consult the outdoor sensor’s installation manual in order to carry out the operation. 6 5 Commissioning User information After completing the installation: 4 ∙ Explain the system operation to the user. 3 ∙ Draw special attention to the safety instructions which the user must follow. 2 ∙ Inform the user of the necessity to ensure that the system is regularly maintained (maintenance contract).. 1 ∙ Answer any questions the user may have. 7 A B i 7.1 C D Trouble-shooting The breakdowns described in the system manual must be handled by a qualified professional and, if necessary, by the after-sales department. Fault diagnosis The following checks should be performed before proceeding onto specific diagnostics: - Ensure that it has not been disconnected from the electricity network and that the control unit is connected correctly. Key 1 2 3 4 5 230 V power cable Break out tab Anti-tamper connection Power connection Control unit eBUS EN ∙ Connect the control unit following the order (A) to (D). 0020148679_00 - 11/12 - Glow-worm - 13 - INSTALLATION AND SERVICING 7.2 System failure codes Individual installation The fault status may be “inactive” (disappeared) "active" (still affects the installation). The installation can operate partially with a fault “active”. It is not necessarily “blocking”. An alarm (not supplied) can be added to the installation to signal certain faults. System failure codes are described in the table of system failure codes (see chapter 10.2). 7.3 Control unit eBUS failures Description No display on screen 7.4 Cause Solution The power supply is faulty. The fuse is damaged. Make sure that the electricity supply has not been interrupted. Check that 230V supply is turned on and present. Check the position of the control unit switch. Check the control unit’s fuse. Resetting the control unit eBUS This function allows you to reset the control unit (factory setting). This restarts the installation assistant. - Check the proper operation of external control items (room thermostat, outside sensor...). 7.6 Maintenance menu Access to the maintenance menu ∙ Press the “menu” button for 7 seconds. ∙ Enter the installer maintenance access code 35. ∙ Press the button ok to confirm. Individual installation Caution. • The resetting of factory settings is irreversible. Any customised configuration of the control unit will be lost. b ∙ Simultaneously press the buttons ▾ ▴ for 10 seconds. ∙ Confirm by pressing ok . 7.5 Installation menu The installation menu is still accessible after commissioning. Menus and functions are described in the table of menus and functions (see chapter 10.1). Access to the installation menu ∙ Press the button menu for 7 seconds. ∙ Enter the installer access code 96. ∙ Press the button ok to confirm. The maintenance menu includes the installation menu function, plus 2 additional functions: - "System tests", within the maintenance menu, - "After sales service Info", in the options. 7.6.1 System tests This menu allows you to test the operation of all the appliances and the system (boiler, HP, valve,) present in the installation. Each element can be controlled centrally by activating its normal start-up function or by individual component. By entering the test menu, the control unit displays the following message: “the system is currently stopped" No further heating control operations are affected. Control is resumed upon exiting the menus. EN - 14 - 0020148679_00 - 11/12 - Glow-worm INSTALLATION AND SERVICING 7.6.2 9 After sales service info This menu provides access to After sales Service information: - date of last access to installer menus - the name of the company which provides the after sales service, if entered during installation. - the telephone number of the company which provides the after sales service , if entered during installation. 7.7 Replacing a fuse 4 B C 3 A D 2 Key 1 2 3 4 E 1 F Fuse Control unit Switch On (I) / Off (O) Fuse holder ∙ Turn off the control unit (2) with the switch (3) in position (O). ∙ Turn off the power supply to the control unit (2) at the isolating switch. Technical data Description Unité Control unit Transmission / reception MHz 868 frequency Transmission / reception MHz 15 frequency with outdoor sensor Transmission / reception MHz 10 frequency with room thermostat Average radio signal range in m 100 open air (*) Average radio signal range m 25 indoors (*) Control unit dimensions: Height mm 264 Length mm 290 Depth mm 45 (*) Depends on the installation’s conditions and the electromagnetic environment. Electricals Power-supply voltage VAC/Hz 230/50 Power cable gauge mm² 3 x 0.75 eBUS connection cable gauge mm² 2 x 0.75 Current A 4.35 Delay fuse A 1 Electrical protection IP20 Electrical classification I Surge category II Pollution rating 2 A 8 Contact outputs fed work V 230 Action auto type 1.C ∙ Replace the fuse following the order (A) to (F). ∙ Turn on the power supply to the control unit (2) at the isolating switch. ∙ Turn on the control unit (2) with the switch (3) in position (I). 8 8.1 Recycling and disposal Recycle the packaging ∙ Sort the waste to separate those which can be recycled (cartons, plastics...) from those that cannot (strapping ...). ∙ Recycle the product packaging according to all relevant regulations. 8.2 Recycle or dispose the product and its components ∙ Do not dispose of your product or any of its accessories in the household waste. EN ∙ Make sure the old unit and any accessories are disposed of properly. ∙ Observe all relevant regulations. 0020148679_00 - 11/12 - Glow-worm - 15 - INSTALLATION AND SERVICING 10 Appendix 10.1 Menus and functions ( available depending on configuration) The available settings are different depending on the installation layout and the options selected. Installation Modifying the installation (*) This menu allows you to change the diagram number when modifying the installation’s configuration. Modification options (*) This menu allows you to enable or disable the options available in the selected installation diagram. Installation (*) This menu is used to reinitialise the control box and restart the installation assistant (factory settings) A diagram number is assigned to each possible installation, with various options available. The number is indicated in the system manual. Thermostat/sensor Thermostat connection(s) Sensor connection Ext. temperature correction Outdoor sensor (Wired) Ext. temperature correction Automatic test eBUS inputs NTC inputs Wireless thermostat connection Wired thermostat(s) connection The outdoor sensor radio connection Parameters Heating Shut-off T° Programming Max. heating outlet T° Min. heating outlet T°. Convector fan T° Fixed convector fan start setting individual Heat Pump Management Table of menus and functions Menus and functions ( available depending on configuration) Installation Installation individual - T° heat pump shutdown outside temperature Energy management Energy ratio setting Resetting parameters The resetting of factory settings is irreversible. Any customised configuration of the control unit will be lost. Commissioning This menu allows you to carry out the necessary operations on the appliances following installation (refilling, bleeding, flow rate control...). System start Installation start Component information (**) This menu enables real-time access to: - the status of the appliances responding to a demand (ON / OFF) - the reading the different information available from the appliances (temperature, pressure, flow,) - the register of last 5 faults recorded for each appliance (date, time, code and description of faults). - resetting the fault report. Options - - Date (***) Time Automatic winter/summer time change (***) Languages Screen (brightness / contrast) About This function is used to display the versions of the various electronic components attached to the management box. (*) On entry into the menus installation modification and options modification, the management box warns that “the system is shutting down”. “the system is currently stopped" No further heating control operations are effected. ... Setting will restart after leaving these menus. (**) Refer to the system fault codes section to find the description of the fault code displayed on the screen. (***) In an installation equipped with a room thermostat, the date and time are set from the room thermostat. Auto heating curve Manual heating curve Advance heating Hot water Programming Max. domestic hot water temperature Recirculation procedure Recirculation Program Anti-Legionella procedure Cooling Convector fan start conditions Cold water outlet temperature setting Fixed convector fan start setting EN Humidity sensor Cold water outlet calculation mode setting (fixed or variable) Offset (Epsilon) Circulation pump purge setting - 16 - 0020148679_00 - 11/12 - Glow-worm INSTALLATION AND SERVICING 10.2 Table of system failure codes Code Description 001 002 Failure in eBUS communication between with the boiler Failure in eBUS communication between with the heat pump 003 Failure in eBUS communication between with the hydraulic module 004 Mixer manager I/O card (extension card) communication fault 010 Heating circuit flow temperature sensor failure (open circuit) 011 012 013 014 015 016 017 Heating circuit flow temperature sensor failure (short circuit) Heating circuit flow temperature sensor failure low temperature (open circuit) Heating circuit flow temperature sensor failure low temperature (short circuit) Domestic hot water tank upper sensor fault (open circuit) Domestic hot water tank upper sensor fault (short circuit) Domestic hot water tank lower sensor fault (open circuit) Domestic hot water tank lower sensor fault (short circuit) Cause Solution The boiler is not connected to the control unit. The cable polarity is reversed. The boiler is off. Check that the boiler is connected to the control unit. Check the connection’s + / - polarity. Ensure that there is no interruption to the electricity network and that the boiler is properly connected and turned on. The sensor is defective or not properly connected to the control unit management or hydraulic module. The sensor is shorted. The sensor is defective or not properly connected to the control unit. The sensor is shorted. The sensor is shorted. The sensor is defective or not properly connected to the control unit. The sensor is shorted. Pressure sensor failure The sensor is defective or not properly connected to the hydraulic module. 021 Pressure too low <0.5 bar There is a leak in the heating circuit.The venting was not carried out correctly. 030 Failure in communication with the zone 1 room thermostat. 031 Failure in communication with the zone 2 room thermostat. 032 Failure in communication with the zone 3 room thermostat. Failure in communication with the wireless outdoor sensor Check the sensor’s connections. Verify that the position and the operation of the sensor are correct. Check the sensor’s resistance. The sensor is defective or not properly connected to the control unit. 020 036 Check the sensor’s connections. Verify that the position and the operation of the sensor are correct. Check the sensor’s resistance. Wireless room thermostat: The room thermostat is too far from the control unit. There is a problem with the batteries in room thermostat. Wired room thermostat : The room thermostat is not properly connected to the control unit. The wireless outdoor sensor is too far from the control unit. Check the sensor’s connections. Verify that the position and the operation of the sensor are correct. Check the sensor’s resistance. Check that there are no leaks. Drain the heating circuit. Remove air. Fill the installation. Wireless room thermostat: Check the location of the thermostat. Check that the thermostat’s batteries are installed in their compartment. Make sure the battery polarity is not reversed. Make sure the batteries are not dead. If so, replace them with new batteries Wired room thermostat : Check room thermostat's connections. Check the location of the outdoor sensor. Check that the sensor’s power supply is correctly provided by a photovoltaic cell. The outside sensor has no battery to be replaced. EN 0020148679_00 - 11/12 - Glow-worm - 17 - 2703312 REV0 Subject to engineering changes 0020148679_00 - 11/12 Supplier / Manufacturer GLOW-WORM Nottingham Road, Belper, Derbyshire. DE56 1JT www.glow-worm.co.uk Because of our constant endeavour for improvement, details may vary slightly from those shown in these instructions. The energy you need
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