Trendnet TV-IP312WN User's guide

Trendnet TV-IP312WN User's guide

P

REFACE

Thank you for purchasing the Wireless MPEG4/MJPEG Network Camera, a powerful dual-codec wireless network camera with the

1-way or 2-way audio function that provides the high-quality image and on-the-spot audio via the Internet connection. The Infrared LEDs and light sensor (optional) enable the camera to capture images even in the dark environment. The camera can be installed as a standalone system within your application environment easily and quickly, and supports remote management function so that you can access and control it using a Web browser on your PC.

This Advanced Installation Guide provides you with the instructions and illustrations on how to use your camera, which includes:

Chapter 1 Introduction to Your Camera describes the features of the camera. You will also know the components and functions of the camera.

Chapter 2

Hardware Installation helps you install the camera according to your application environment. You can use this camera at home, at work, at any where you want.

Chapter 3

Accessing the Camera lets you start using your camera without problem. The camera can be set up easily and work within your network environment instantly.

Chapter 4

Configuring the Camera guides you through the configuration of the camera using the web browser on your PC.

Chapter 5

Appendix provides the specification of the camera and some useful information for using your camera.

NOTE

The illustrations and configuration values in this guide are for reference only. The actual settings depend on your practical application of the camera.

Contents

PREFACE .............................................................................. 1

CHAPTER 1 ......................................................................... 4

INTRODUCTION TO YOUR CAMERA ............................ 4

1.1

C

HECKING THE

P

ACKAGE

C

ONTENTS

.............................................. 4

1.2

G

ETTING TO

K

NOW

Y

OUR

C

AMERA

............................................... 5

1.3

F

EATURES AND

B

ENEFITS

............................................................ 7

1.4

S

YSTEM

R

EQUIREMENT

............................................................... 9

CHAPTER 2 ....................................................................... 10

HARDWARE INSTALLATIO N ........................................ 10

2.1

I

NSTALLING THE

C

AMERA

S

TAND

................................................ 10

2.2

C

ONNECTING THE

C

AMERA TO

LAN/WLAN ................................ 11

2.3

A

PPLICATIONS OF THE

C

AMERA

.................................................. 12

CHAPTER 3 ....................................................................... 13

ACCESSING THE CAMERA ............................................ 13

3.1

U

SING

IP S

ETUP

...................................................................... 13

3.2

A

CCESSING TO THE

C

AMERA

...................................................... 14

3.3

C

ONFIGURING THE

IP A

DDRESS OF THE

PC ................................... 17

CHAPTER 4 ....................................................................... 18

CONFIGURING THE CAME RA ...................................... 18

4.1

U

SING THE

W

EB

C

ONFIGURATION

.............................................. 18

4.2

U

SING

S

MART

W

IZARD

............................................................. 19

4.3

B

ASIC

S

ETUP

........................................................................... 23

4.5

S

ETTING UP

V

IDEO

& A

UDIO

..................................................... 34

4.6

E

VENT

S

ERVER

C

ONFIGURATION

................................................. 38

4.7

M

OTION

D

ETECT

..................................................................... 41

4.8

E

VENT

C

ONFIG

........................................................................ 42

4.9

T

OOLS

................................................................................... 46

4.10

USB ...................................................................................... 48

4.11

D

EVICE

I

NFO

........................................................................... 50

CHAPTER 5 ....................................................................... 52

SECURVIEW™ PRO SOFTW ARE ................................... 52

5.1

I

NSTALLATION

......................................................................... 53

5.2

U

SING

S

ECUR

V

IEW

™ P

RO

......................................................... 56

5.2.4

E

M

AP

S

ETUP

& C

AMERA

S

TATUS

............................................... 73

CHAPTER 6 ....................................................................... 87

HOW TO ACCESS THE CAMERA BEHIND A ROUTER .......... 87

....................................................................... 93

....................................................................... 93

A.2

G

LOSSARY OF

T

ERMS

.......................................................... 96

C

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1

I

NTRODUCTION

T

O

Y

OUR

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1.1 Checking the Package Contents

Check the items contained in the package carefully. You should have the following:

One TV-IP312WN

One Power Adapter

One External Antenna

One Camera Stand/Mounting Kit

One Network Cable

One CD-ROM (Utility & User’s Guide)

One Multi-Language Quick Installation Guide

NOTE

Once any item contained is damaged or missing, contact the authorized dealer of your locale.

1.2 Getting to Know Your Camera

Front View

Rear View

1.3 Features and Benefits

MPEG4/MJPEG Dual-codec Supported

The camera provides you with excellent images by the MPEG4/MJPEG dual-codec selectable technology, allowing you to adjust image size and quality, and bit rate according to the networking environment.

2-way Audio Capability

The built-in microphone of the camera provides on-the-spot audio via the Internet, allowing you to monitor the on-site voice. In addition, you can connect an external speaker to the camera to speak through the camera; the camera is embedded with an echo cancellation processor to provide a better sound quality.

Day & Night Surveillance Supported (optional)

The six Infrared LEDs around the standard lens enable the camera to capture crystal clear images in the dark environment or at night. When the Light Sensor detects the environmental light level becomes low, the camera captures the images in black & white mode using these infrared LEDs.

Supports Multiple Profiles

The camera supports multiple profiles simultaneously, so that you can separately set up different image settings (such as image quality and frame rate) for the three video types of the camera: MPEG4, MJPEG, and 3GPP.

Supports RTSP

The camera supports RTSP (Real Time Streaming Protocol), which is a technology that allows you to view streaming media via the network.

You can view the real-time video with the Quick Time player or

RealPlayer. To view the real-time streaming image on your computer, open the Web browser and enter the RTSP link: rtsp://(IP address of the camera)/3gp.

Remote Control Supported

By using a standard Web browser or the bundled SecurView Pro software application, the administrator can easily change the configuration of the camera via Intranet or Internet. In addition, the camera can be upgraded remotely when a new firmware is available.

The users are also allowed to monitor the image and take snapshots via the network.

Supports Connection to the External Devices

With the auxiliary Input/Output connectors, you can connect the camera to a variety of external devices, such as the external speaker and the USB device.

Multiple Platforms Supported

The camera supports multiple network protocols, including TCP/IP,

SMTP e-mail, HTTP, and other Internet related protocols. Therefore, you can use the camera in a mixed operating system environment, such as Windows Vista and Windows 7.

Multiple Applications Supported

Through the remote access technology, you can use the cameras to monitor various objects and places for your own purposes.

For example, babies at home, patients in the hospital, offices and banks, and more. The camera can capture both still images and video clips, so that you can keep the archives and restore them at any time.

1.4 System Requirement

Networking

LAN: 10Base-T Ethernet or 100Base-TX Fast Ethernet.

WLAN: IEEE 802.11b/g, Based on IEEE 802.11n technology.

Accessing the Camera using Web Browser

Platform:

CPU:

RAM:

Resolution:

Microsoft® Windows® 2000/XP/Vista/Win7

Intel Pentium III 800MHz or above

512MB

800x600 or above

User Interface: Microsoft® Internet Explorer 6.0 or above

Accessing the Camera using SecurView Pro

Platform:

Resolution:

Microsoft® Windows® XP/Vista/Win7

1024x768 or above

Hardware Requirement:

1~8 cameras: Intel Core 2 Duo 2GB RAM

9~32 cameras: Intel Core 2 Quad 4GB RAM

NOTE

If you connect multiple cameras to monitor various places simultaneously, you are recommended to use a computer with higher performance.

C

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2

H

ARDWARE

I

NSTALLATION

2.1 Installing the Camera Stand

The camera comes with a camera stand, which uses a swivel ball screw head to lock to the camera’s screw hole. When the camera stand is attached, you can place the camera anywhere by mounting the camera through the three screw holes located in the base of the camera stand.

The Camera Stand/Mounting Kit

2.2 Connecting the Camera to LAN/WLAN

Use the provided Ethernet cable to connect the camera to your local area network (LAN).

When you connect the AC power adapter, the camera is powered on automatically. You can verify the power status from the Power LED on the front panel of the camera.

Once connected, the Link LED starts flashing green light and the camera is on standby and ready for use now.

If you use a wireless network in your application environment, you need to attach the included external antenna to the camera.

When the camera is powered on, the camera will automatically search any access point with “default” SSID.

NOTE

If the camera cannot to your wireless network, you need to install the camera in LAN and proceed with WLAN settings.

2.3 Applications of the Camera

The camera can be applied in multiple applications, including:

 Monitor local and remote places and objects via Internet or Intranet.

 Capture still images and video clips remotely.

 Upload images or send email messages with the still images attached.

The following diagram explains one of the typical applications for your camera and provides a basic example for installing the camera.

*

*Please enclosed by waterproof housing when using in outdoor

Home Applications

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3

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CCESSING THE

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3.1 Using IP Setup

The camera comes with a conveniently utility, IP Setup, which is included in the Installation CD-ROM, allowing you to search the camera on your network easily.

1. Insert the Installation CD-ROM into your computer’s CD-ROM drive to initiate the Auto-Run program.

2. Click the IP Setup button to launch the utility. The control panel will appear as below.

3. Once you get the IP address of the camera, launch the Web browser or SecurView Pro to access your camera.

3.2 Accessing to the Camera

Whenever you want to access the camera:

1. Since the default configuration of the camera is DHCP mode enabled, you are recommended to launch IP Setup to search the IP address that is assigned to the camera by the DHCP server, and then click Link to access the camera via the Web browser.

2. If Network Camera can't get IP Address under DHCP mode, the default

IP Address will be 192.168.10.30.

3. When the login window appears, enter the default User name (admin) and password (admin) and press OK to access to the main screen of the camera’s Web Configuration.

NOTE

If you are initially access to the camera, you will be ask to install a new plug-in for the camera. Permission request depends on the

Internet security settings of your computer. Click Yes to proceed.

After you login into the Web Configuration of the camera, the main page will appear as below:

The main page of the Web Configuration provides you with many useful information and functions, including:

Camera Information

Display the camera’s location and the current date & time. The information can be modified in the Web

Configuration.

Live View Image

Displays the real-time image of the connected camera.

Live View/Setup Switch

Click Setup to configure the camera. For details, see Chapter 4 and Click the Live View button to return to the

Main screen to view the live view image.

Compression Buttons

Select to transmit and record the video using

MPEG4 or MJPEG compression.

Function Buttons

Use these buttons to control the audio and video functions.

Manual Record allows you to record and save a video clip.

Snapshot allows you to capture and save a still image.

Browse allows assign the destination folder to store the video clips and still images.

Talk allows you to speak out through the camera. Please note that this button displays only for the 2-way audio model, and only one user is allowed to use this function at a time.

Listen allows you receive the on-site sound and voice from the camera.

Zoom In Buttons

Click the buttons to zoom in the live view image by

1x, 2x, and 3x.

Nightmode Button

Click the button to enable the “night shot mode” to deliver clearer images in the dark environment. However, this will reduce the frame rate of video setting.

NOTE

If your PC use Microsoft Vista platform. Maybe you can’t find these recorded files what stored by Snapshot or Manual Record. That you need to disable the protected mode of Security in the IE

Browser. Please follow as below Steps:

1. Open IE Browser

2. Select ToolsInternet Options

3. Select Security

4. Disable the ”Enable Protected Mode” then press OK

3.3 Configuring the IP Address of the PC

If you are failed to access to the camera, please check the IP address of your computer. When you connect the camera to your computer directly to proceed with configuration of the camera, you need to set up the IP addresses to be in the same segment for the two devices to communicate.

1. On your computer, click Start > Control Panel to open the Control

Panel window.

2. Double-click Network Connection to open the Network Connection window.

3. Right-click Local Area Connection and then click Properties from the shortcut menu.

4. When the Local Area Connection Properties window appears, select the General tab.

5. Select Internet Protocol [TCP/IP] and then click Properties to bring up the Internet Protocol [TCP/IP] Properties window.

6. To configure a fixed IP address that is within the segment of the camera, select the Use the following IP address option. Then, enter an

IP address into the empty field. The suggested IP address is

192.168.10.x (x is 1~254 except 30), and the suggested Subnet mask is

255.255.255.0.

7. When you are finished, click OK.

C

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4

C

ONFIGURING THE

C

AMERA

4.1 Using the Web Configuration

You can access and manage the camera through the Web browser and the provided software application SecurView Pro. This chapter describes the

Web Configuration, and guides you through the configuration of the camera by using the web browser.

To configure the camera, click Setup on the main page of Web

Configuration. The Web Configuration will start from the Basic page.

The Web Configuration contains the settings that are required for the camera in the left menu bar, including Smart Wizard, Basic, Network,

Video/Audio, Event Server, Motion detect, Event Config, Tools, USB, and

Information.

4.2 Using Smart Wizard

The camera’s Smart Wizard lets you configure your camera easily and quickly. The wizard will guide you through the necessary settings with detailed instructions on each step.

To start the wizard, click Smart Wizard in the left menu bar.

Step 1. Camera Settings

Step 2. IP Settings

Step 3. Email Settings

Step 4. Wireless Networking

Step 5. Confirm Settings

This step shows the configuration of your camera. When you confirm the settings, click Apply to finish the wizard and reboot the camera. Otherwise, click Prev to go back to the previous step(s) and change the settings; or click Cancel to end the wizard and discard the changes.

4.3 Basic Setup

The Basic menu contains three sub-menus that provide the system settings for the camera, such as the Camera Name, Location, Date & Time, and

User management.

Basic >> System

Basic

Camera Name: Enter a descriptive name for the camera.

Location: Enter a descriptive name for the location used by the camera.

Indication LED

This item allows you to set the LED illumination as desired. There are two options: Normal and OFF.

IR LED

This item allows you to set the IR LED illumination as desired. There are two options: Normal and OFF.

Basic >> Date & Time

Date & Time

TimeZone: Select the proper time zone for the region from the pulldown menu.

Synchronize with PC: Select this option and the date & time settings of the camera will be synchronized with the connected computer.

Synchronize with NTP Server: Select this option and the time will be synchronized with the NTP Server. You need to enter the IP address of the server and select the update interval in the following two boxes.

Manual: Select this option to set the date and time manually.

Basic >> User

Administrator

To prevent unauthorized access to the camera’s Web Configuration, you are strongly recommend to change the default administrator password. Type the administrator password twice to set and confirm the password.

General User

User Name: Enter the user’s name you want to add to use the camera.

Password: Enter the password for the new user.

When you are finished, click Add/Modify to add the new user to the camera. To modify the user’s information, select the one you want to modify from UserList and click Add/Modify.

UserList: Display the existing users of the camera. To delete a user, select the one you want to delete and click Delete.

Guest

User Name: Enter the guest’s name you want to add to use the camera.

Password: Enter the password for the new guest.

UserList: Display the existing guests of the camera. To delete a user, select the one you want to delete and click Delete.

NOTE

The “General User” can access the camera and control the Function buttons of the camera’s Web Configuration; the “Guest’ can only view the live view image from the main page of the Web

Configuration while accessing the camera. Only the “Administrator” is allowed to configure the camera through the Web Configuration.

Direct Video Stream Authentication

To steam the video directly without going through the configuration page, you can access it via http://cameraIP/jpgview.htm

(eg. http://192.168.10.30/jpgview.htm

)

Enable: User needs to enter user name and password to stream the camera.

Disable: User can stream the camera without entering the user name and password.

NOTE This feature is enabled by default, and for security reason, it is recommended to have the feature enabled at all time.

4.4 Network Settings

The Network menu contains three sub-menus that provide the network settings for the camera, such as the IP Setting, DDNS Setting, IP Filter, and

Wireless network.

Network >> Network

IP Setting

This item allows you to select the IP address mode and set up the related configuration.

DHCP: Select this option when your network uses the DHCP server.

When the camera starts up, it will be assigned an IP address from the DHCP server automatically.

Static IP: Select this option to assign the IP address for the camera directly. You can use IP Setup to obtain the related setting values.

IP

Subnet Mask

Enter the IP address of the camera. The default setting is 192.168.10.30.

Enter the Subnet Mask of the camera. The default setting is 255.255.255.0.

Default Gateway

Enter the Default Gateway of the camera. The default setting is 192.168.10.1. In most cases, this would be your router’s IP address.

Primary/

Secondary DNS

DNS (Domain Name System) translates domain names into IP addresses. Enter the Primary DNS and Secondary DNS that are provided by ISP.

PPPoE: Select this option when you use a direct connection via the

ADSL modem. You should have a PPPoE account from your Internet service provider. Enter the User Name and Password. The camera will get an IP address from the ISP as starting up.

NOTE

Once the camera get an IP address from the ISP as starting up, it automatically sends a notification email to you. Therefore, when you select PPPoE as your connecting type, you have to set up the email or DDNS configuration in advance.

DDNS Setting

With the Dynamic DNS feature, you can assign a fixed host and domain name to a dynamic Internet IP address. Select the Enable option to enable this feature. Then, select the Provider from the pulldown list and enter the required information in the Host Name, User

Name, and Password boxes. Please note that you have to sign up for

DDNS service with the service provider first.

UPnP

The camera supports UPnP (Universal Plug and Play), which is a set of computer network protocols that enable the device-to-device interoperability. In addition, it supports port auto mapping function so that you can access the camera if it is behind an NAT router or firewall.

Select the Enable option to enable this feature.

Ports Number

HTTP Port: The default HTTP port is 80.

RTSP Port: Configure the transmission of streaming data within the network. The default RTSP (Real Time Streaming Protocol) port is

554.

NOTE

If the camera is behind an NAT router of firewall, the suggested to be used is from 1024 to 65535.

Network >> IP Filter

The IP Filter setting allows the administrator of the camera to limit the users within a certain range of IP addresses to access the camera.

Start/End IP Address

Assign a range of IP addresses that are not allowed to access the camera by entering the Start IP address and End IP address. When you are finished, click Add to save the range setting. You can repeat the action to assign multiple ranges for the camera.

For example, when you enter 192.168.10.50 in Start IP Address and

192.168.10.80 in End IP Address, the user whose IP address located within 192.168.10.50 ~ 192.168.10.80 will not be allowed to access the camera.

Deny IP List

The list displays the range setting(s) of IP addresses that are not allowed to access the camera. To clear the setting, select a range of IP addresses from the list and click Delete.

Network >> Wireless Setting

Wireless

The camera supports WLAN while you use the wireless network. Select the Enable option to enable this feature.

Network ID (SSID}: Keep the default setting of this option to connect the camera to any access point under the infrastructure network mode. To connect the camera to a specified access point, set a SSID for the camera to correspond with the access point’s ESS-

ID. To connect the camera to an

Ad-Hoc wireless workgroup, set the same wireless channel and SSID to match with the computer’s configuration.

Click Site Survey to display the available wireless networks, so that you can easily connect to one of the listed wireless networks.

List of searching results

Wireless Mode: Select the type of wireless communication for the camera: Infrastructure or Ad-Hoc.

Channel: Select the appropriate channel from the list.

Authentication: Select the authentication method to secure the camera from being used by unauthorized user: Open, Shared-key,

WPA-PSK, and WPA2-PSK. The following table explains the four options:

Open

Shared-key

WPA-PSK/

WPA2-PSK

The default setting of Authentication mode, which communicates the key across the network.

Allow communication only with other devices with identical WEP settings.

Users have to manually enter the encryption in their access point or wireless router, as well as in each PC on the wireless network.

If you select Open or Shared-key as the Authentication mode, you need to complete the following settings:

Encryption: Select the WEP option to enable the data encryption feature to secure the camera within the wireless network.

Format: Once you enable the Encryption feature, you need to determine the encryption format by selecting ASCII or HEX. ASCII format causes each character you type to be interpreted as an eight-bit value. Hex format causes each pair of characters you type to be interpreted as an eight-bit value in hexadecimal (base

16) notation.

Key Length: Select the WEP key length you use: 64 bits or 128 bits.

WEP Key 1/2/3/4: Enter the WEP key(s) in the following boxes.

If you select WPA-PSK or WPA2-PSK as the Authentication mode, you need to complete the following settings:

Encryption: Select TKIP or AES. TKIP (Temporal Key Integrity

Protocol) changes the temporal key every 10,000 packets to insure much greater security than the standard WEP security. AES

(Advanced Encryption Standard) is used to ensure the highest degree of security and authenticity for digital information.

Pre-Shared Key: This is used to identify each other in the network.

Enter the name in the box, and this name must match the Preshared key value in the remote device.

Network >> Wireless >> WPS Setting

WPS (Wi-Fi Protected Setup) sets a new standard of Wi-Fi security, providing a simplified secure network setup solution for the end users.

WPS can be enabled by the following two options:

1. PIN Mode

2. PBC Mode (or WPS button on the device, depending on hardware design)

PROTECTED SETUP

Press the Reset To Unconfigured button to reset the WPS configuration of the camera.

WPS

PIN Mode: The PIN (Personal Information Number) mode builds the connection by entering the PIN Code directly. a. Click the PIN Mode option. b. Click Site Survey button to select the router (or access point) you want to connect. c. Click the Connect button to start WPS function of the camera. d. You need to enter the PIN Code displayed on the camera to the router (or access point) within 120 seconds to complete the setup.

PBC Mode: The PBC (Push-Button-Configuration) mode builds the connection by simply pressing a button on the device.

a. Click the PBC Mode option. b. Click the Connect button to start WPS function of the camera.

TIP

Instead of clicking the Connect button of Configuration Utility, you can press the WPS button if the camera is designed with a hardware button of WPS function. c. You need to press the WPS button on the router (or access point) within 120 seconds to complete the setup.

Device Status

Display the WPS configuration of the camera.

TIP

The Power LED indicates the WPS connection status by: blinking 3 times when the connection is built successfully. repeating 3 times of short-short-long blink when the connection is failed.

4.5 Setting up Video & Audio

The Video & Audio menu contains three sub-menus that provide the video and audio settings for the camera.

Video & Audio >> Camera

Image Setting

Brightness: Adjust the brightness level from 0 ~ 100.

Contrast: Adjust the contrast level from 0 ~ 100.

Saturation: Adjust the colors level from 0 ~ 100

.

Click Default to restore the default settings of the three options above.

Mirror: Select the Horizontal option to mirror the image horizontally. Select the Vertical option to mirror the image vertically.

Light Frequency: Select the proper frequency according to the camera’s location: 50Hz, 60Hz, or Outdoor.

Overlay Setting

Includes Date & Time: Select this option to display the date & time stamp on the live view image.

Enable Opaque: Select this option to set a black background to the displayed date & time stamp.

Video & Audio >> Video

MPEG4

Video Resolution: Select the desired video resolution from the three formats: VGA, QVGA and QQVGA. The higher setting (VGA) obtains better video quality while it uses more resource within your network.

Video Quality: Select the desired image quality from five levels:

Lowest, Low, Normal, High, and Highest.

Frame Rate: Select Auto or a proper setting depending on your network status.

MJPEG

Video Resolution: Select the desired video resolution from the three formats: VGA, QVGA and QQVGA. The higher setting (VGA) obtains better video quality while it uses more resource within your network.

Video Quality: Select the desired image quality from five levels:

Lowest, Low, Normal, High, and Highest.

Frame Rate: Select Auto or a proper setting depending on your network status.

NOTE

The camera supports both MPEG4 and MJPEG compression. MJPEG capture the images in JPEG format, which require higher bandwidth to view smooth video. The administrator can control the bandwidth of each connection well through the setting options above.

3GPP

The camera supports 3GPP specification. Select the Disable option to disable this feature. Otherwise, select 3GPP Without Audio or 3GPP

With Audio to transfer the video clips without or with audio.

If you use a mobile phone that supports 3GPP, you can also view the real-time streaming image captured by the camera on your phone

(with the default player on the phone) by entering the RTSP link: rtsp://(IP address of the camera)/3gp .

Video & Audio >> Audio

Camera Microphone In

Select the Enable option to enable the camera’s audio function, so that you can receive the on-site sound and voice from the camera.

Camera Speaker Out

This option is displayed when you connect a 2-way audio camera.

Select the Enable option to enable the camera’s external speaker function, so that the connected speaker can play the sound and voice through the camera.

Volume: Set the speaker’s volume.

4.6 Event Server Configuration

The Event Server menu contains three sub-menus that allow you to get notification via HTTP when motion triggered, upload images to FTP, send emails that include still images, and store the images to a NAS system.

When you complete the required settings for FTP, Email, or Network

Storage, click Test to test the related configuration is correct or not. Once the camera connects to the server successfully, click Apply.

Event Server Setting>> HTTP

HTTP Notify for Motion Trigger

Send the query parameter via an HTTP notification when an event is triggered.

Host Address: Enter the IP of the HTTP server

Port Number: Enter the Port number of the HTTP server

User Name: Enter the username of the HTTP server

Password: Enter the password of the HTTP server

Query: query address for the HTTP server

Event Server Setting>> FTP

FTP

Host Address: Enter the IP address of the target FTP server.

Port Number: Enter the port number used for the FTP server.

User Name: Enter the user name to login into the FTP server.

Password: Enter the password to login into the FTP server.

Directory Path: Enter the destination folder for uploading the images. For example, Camera1.

Passive Mode: Select the Enable option to enable passive mode.

Event Server Setting >> Email

Email

SMTP Server Address: Enter the mail server address. For example, mymail.com.

Port number: Assign the SMTP port in the text box. The default

SMTP port is 25.

Encryption connection: Select SSL or STARTTLS if your email account uses this type of authentication. (Eg: gmail account) Leave both unchecked if you use regular SMTP email account.

Sender Email Address: Enter the email address of the user who will send the email. For example, [email protected]

Authentication Mode: Select None or SMTP according to the mail server configuration.

Sender User Name: Enter the user name to login the mail server.

Sender Password: Enter the password to login the mail server.

Receiver #1 Email Address: Enter the first email address of the user who will receive the email.

Receiver #2 Email Address: Enter the second email address of the user who will receive the email.

Event Server Setting >> Network Storage

Net Storage

Samba Server Address: Enter the IP address of the Network Storage server.

Share: Assign the folder on the Network Storage server to share the files to users. For example, CameraRecord

Path: Assign a folder for this camera to upload the files on the

Network Storage server. For example, TVIP312WN. Your files will be saved to NetworkStorage  /CameraRecord/TVIP312WN folder

User Name: Enter the user name to login into the Network Storage server. (Check Anonymous if no ID/password required)

Password: Enter the password to login into the Network Storage server.

Split By: When the file is too large to upload smoothly, use this option to split it by selecting File Size or Recording Time.

When Disk Full: Select Stop Recording or Recycle – Delete Oldest

Folder of File when the storage space on the Network Storage server is full.

NOTE

The video recorded files in Network Storage are enclosed by AVI format without Audio.

4.7 Motion Detect

The Motion Detect menu contains the command and option that allow you to enable and set up the motion detection feature of the camera. The camera provides two detecting areas.

To enable the detecting area, select Window 1 or 2 from the pull-down list, and then select Enable. When the detecting area is enabled, you can use the mouse to move the detecting area and change the area coverage.

Name: Assign a name to the detecting area.

Threshold: Move the slide bar to adjust the level for detecting motion to record video.

4.8 Event Config

The Event Config menu contains four sub-menus that provide the commands to configure event profiles.

Event Configuration >> General Setting

Snapshot/Recording Filename Prefix: You can assign a given prefix to each new captured file. Otherwise, leave this option blank to use the default setting.

Network Storage Recording Time Per Even: Limit the recording time while you are using the Network Storage solution.

Event Configuration >> Arrange Schedule Profile

This sub-menu displays the scheduled profile(s). To customize the profile, click Add and then enter a descriptive name for the profile in the prompt dialog window. After entering the profile name, click OK and the profile is added to the Schedule Profiles list. To delete the profile, select the profile in the list and click Delete.

Profile Name: Display the profile name that you select in the

Schedule Profiles list.

Weekdays: Select the weekday(s) that you want to separately assign in the schedule profile. The weekday that has been assigned will be displayed with green color.

Time List: Display the time period that you have assigned within the selected weekday. To assign the same time period to every weekday, click Add this to all weekdays; click Delete this from all weekdays to remove the selected time period from every weekday. Click

Delete to remove the selected time period.

Start/End Time: Enter the start and end time and then click Add to assign a time period within in the selected weekday.

Event Configuration >> Motion Detect Trigger

Select the Enable option to enable the trigger function of the camera, so that you can send captured images within the detecting area to the FTP server, email receiver, Network Storage server, or the connected USB device. You have to configure corresponding settings, such as FTP server and email server, to enable this feature.

Schedule Profile: Select a schedule profile from the pull-down list.

Action: Select the destination that the captured images will be sent to: Send Email, FTP Upload, Record to Network Storage, or Save

Image to USB.

Event Configuration >> Schedule Trigger

You can separately configure the schedule for trigger function of the camera by Email, FTP, or Network Storage. Select the Enable option on each item, and then select a Schedule Profile from the pull-down list and set the Interval time.

NOTE

If the setting value of the Network Storage Recording Time Per

Event option in General Setting is longer than the Interval time in

Network Storage Schedule, the recorded file will be a continuous video clip.

For example, if you set the Network Storage Recording Time Per

Event as 10 seconds and the Interval as 5 seconds, recorded file becomes a non-stop video clip because the camera will record a

10-second video clip every 5 seconds.

4.9 Tools

The Tools menu provides the commands that allow you to restart or reset the camera. You can also backup and restore your configuration, and upgrade the firmware for the camera.

Factory Reset

Click Reset to restore all factory default settings for the camera.

System Reboot

Click Reboot to restart the camera just like turning the device off and on. The camera configuration will be retained after rebooting.

Configuration

You can save your camera configuration as a backup file on your computer. Whenever you want to resume the original settings, you can restore them by retrieving the backup file.

Backup: Click Get the backup file to save the current configuration of the camera.

Restore: Click Browse to locate the backup file and then click

Restore.

Update Firmware

This item displays the current firmware version. You can upgrade the firmware for your camera once you obtained a latest version of firmware.

Select the firmware: Click Browse to locate the backup file and then click Update.

NOTE

Make sure to keep the camera connected to the power source during the process of upgrading firmware. Otherwise, the camera might be damaged because of failure of upgrading firmware.

4.10 USB

The USB menu provides the information and controls of the connected

USB device.

USB Dismount

To safely remove the connected USB device, you can press the

Unmount button for four seconds on the camera or click Dismount from this item.

USB Information

Display the Total space and Free space of the USB device.

USB Setting

When Disk Full: Select Stop Recording or Recycle – Delete Oldest

Folder of File when the storage space on the USB device is full.

NOTE

The connected USB storage device can be only used to store still images.

4.11 Device Info

The Information menu displays the current configuration and events log of the camera.

Device Info

Display the Basic, Video & Audio, Network, and Wireless settings of the camera.

System Log

The Logs table displays the events log recorded by the system.

C

HAPTER

5

S

ECUR

V

IEW

™ P

RO

S

OFTWARE

This chapter describes detailed instructions on using SecurView Pro, a customized software application with a user-friendly interface that allows you to access your cameras. The Software can monitor and record up to 36 cameras. It also let you change some basic settings of the camera, such as schedule profiles and motion detecting areas. The SecurView Pro also supports audio or Pan/Tilt function.

It is recommended to use a high performance computer if you want to connect multiple cameras simultaneously.

Platform: Microsoft® Windows® 7/Vista/XP

Hard Disk: 80GB or above

Resolution: 1024x768 or above

Hardware Requirement

The following provides the minimum hardware requirements:

1 ~ 8 cameras: Intel Core 2 Duo; 2GB RAM

9 ~ 32 cameras: Intel Core 2 Quad; 4GB RAM

* For Windows Vista users: please go to User Accounts and Family Safety

> User Accounts > Turn User Account Control on or off, then uncheck the checkbox of “Use User Account Control (UAC) to help protect your

computer”. Restart your computer to validate the setting. For additional information of User Account Control, please go to http://www.microsoft.com/windows/products/windowsvista/features/d etails/useraccountcontrol.mspx

5.1 Installation

1. Insert the Installation CD-ROM into your computer’s CD-ROM drive to initiate the Auto-Run program.

2. Click the SecurView Pro from the Auto-Run menu screen.

NOTE:

To use SecurView™ Pro, you must have Microsoft .NET

Framework 2.0 installed in the computer. The setup wizard will detect it and, if the program is not installed yet, it will ask you to install it during the process of installing SecurView™ Pro.

NOTE:

Microsoft Windows Installer 3.0 or above is a required component to install SecurView Pro. For more information of the required component during installation, please visit the Microsoft support

Website.

3. Then SecurView Pro Setup Wizard will appear. Click “Install”.

4. Wait until the program finish the installation. By default, the destination location is C:\Program Files\TRENDnet\SecurView Pro.

5. Click “Finish” to finish the installation.

6. After installing the SecurView Pro, the application is automatically installed to your computer, and creates a folder in

Start \Program\TRENDnet\SecurView Pro ”.

5.2 Using SecurView™ Pro

5.2.1 Launch the Program

To start SecurView Pro, click Start > All Programs > TRENDnet >SecurView

Pro > SecurView Pro. You can also start the program by double-click the

SecurView Pro icon on your desktop.

On the login window, enter the User name/Password and click OK to login.

The default User name/Password is

admin

/

admin

. If you wish to save the login information, please select Auto Login.

5.2.2 Main Window and Features

When you start and login to SecurView Pro, the Main window will display as below:

The Main window provides you with the information on operating the system, as well as the control panel such as the Quick Launch buttons, and so on.

NOTE

For best result, it is higher recommended to configure resolution setting to

1024 x 768 or higher; otherwise, it cannot be displayed on the screen when launching the program.

Live View Window displays the live video of the connected camera(s).

Quick Launch Buttons are located below the Live View Window, providing you with the following quick-launch functions:

Button Function

Logout : To log out the SecurView Pro program

Close: To close the SecurView Pro program

Restore Recording Type: Restore all recording type to current camera’s setting

All Continuous Recording: Continuous recording on all cameras

Stop All Recording: Stop recording on all cameras

View Setting: To configure eMap settings

eMap View: To view current maps

Camera Status: Display cameras status

Playback: Playback recorded files

Schedule: Display Schedule Configuration window

Event Server: Setup a SMTP server

Address Book: Add/Remove email address for event notification

Event Trigger: Setup event trigger configuration

Device Setting : Set up the camera

Recording Setting: Set up the recording path

Account information: Setup administrator password

Version: Display software version

System Setting: Software settings

Camera View Mode buttons in this area allow you to switch the camera view mode.

Buttons Functions

Display the connected camera(s) in a single camera view mode.

Display the connected camera(s) in a quad view mode.

Display the connected camera(s) in a 3 x 3 grid view mode.

Display the connected camera(s) in a 13-camera view mode using a split window. The first camera is displayed as the major view.

Display the connected camera(s) in a 17-camera view mode using a split window. The first camera is displayed as the major view.

Display the connected camera(s) in a N x N grid view mode, supporting up to 36 cameras.

Display the live view of the selected camera in full screen mode. Click ESC on the keyboard to return to Main window.

Automatically switch the live view of each connected cameras in single camera view mode by 30 seconds*. Click once to start and click again to stop.

* The auto-switch time is set as 30 seconds by default, which can be changed by clicking the

System Setting and then change the value from the pull-down list of the Auto

Switch time interval option.

System Information displays the system information, including the date and time, and the available storage space of the system.

Live View Status provides the status of live view mode, including

Camera List and eMap.

Camera List displays the status of the connected cameras. If multiple cameras are connected, you can switch to the live view of each camera by simply selecting the camera from the list.

eMap allows you to select the desired camera to the view from the map easily. Please note that you have to set up the eMap for monitoring in advance.

Camera Control Buttons provides the control buttons that allow you to control the selected camera.

Buttons

/

Functions

Talk On/Off. Click to enable/disable the speaker function of the connected camera. This option is available only in single camera view mode.

Listen On/Off. Click to enable/disable the microphone function of the connected camera. This option is available only in single camera view mode.

For Pan/Tilt cameras, use this control panel to set the preset positions (up to 8 positions).

Use Navigation buttons to adjust camera position, and then select the position number (1~8) from the Set button.

To move to the preset position, simply select the position number (1~8) from the Go button.

Navigation Buttons (Left/Right/Up/Down/Home). If the connected camera has pan/tilt functions, the Navigation buttons allow you to move the camera lens position.

Clicking the Home (center) button will move the camera lens to the assigned home position.

The Patrol/Stop buttons are used to enable/disable the patrol function of the camera. Click Patrol to start patrolling through the preset positions once. Click Stop to stop patrolling.

5.2.3 Manage the Cameras

Before adding the cameras, please setup the recording setting first.

Configure Recording Settings

1. Click the button and then select Record Setting.

2. Default path is C:\, click Browse and select the desire directory then click Save to complete the configuration.

To change the time interval for recording, select time from the pull-down menu.

NOTE:

The system will automatically delete the oldest files (10%) when the size of recorded files is up to 90% of the storage space.

Add a Camera

1. Click the button and select Device Setting to display the

Device Setting window.

2. Click New.

3. Click on Device Search, all cameras that’s connected to your network would appear.

4. Select the camera you would like to add and then click Add.

5. The information of the camera will display on the screen.

It will auto detect the IP address/port number and display the stream type of the camera. Please type in the correct user name and password, then select Preview to view live image.

6. To setup recording style, select Yes on Record option. These four recording types will appear. Select one of the recording type, configure it then click Save.

Continuously:

Record the stream video continuously

Schedule:

Records stream video by schedule. You can setup the schedule by click Add Schedule here.

Click on New to create a new schedule and select the time to

record. Click on Save when finish.

Motion:

Record video by Motion Detection. Motion detection recording required to setup a motion detection area. If you are adding a new camera, you must save the camera information first before setup the motion detection area.

To use motion detection record, please enable the detection areas first. Click on Motion detection area to setup

Enable motion detection windows, set up the senstivity and click on Save.

Motion by Schedule:

same requirement as Motion & Schedule recording.

Digital Input:

Recording triggered when there I/O port is triggered.After all recording methods are configured, click Save to apply the settings.

7. Camera list will appear with recording type notification.

8. Once you added all the cameras, click the close button “x” on the Device Setting windows to return to the main windows.

The cameras will display here.

NOTE

Divx/Xvid codec is required for viewing the image of camera. If the image cannot be displayed in the Live View/Preview window normally, click the following path to download and install the required component: http://download.divx.com/divx/DivXInstaller.exe

Edit / Delete a Camera

1. To edit a camera: From the Device Setting window, highlight the camera you would like to edit then click on Modify button.

2. To delete a camera: select the desired one and then click

Remove. Click Yes to confirm.

View Camera Image

Since you have added camera(s) to the system, the image of the selected camera(s) will be displayed on the Live View Window automatically. You can view a maximum of 36 cameras simultaneously. Additionally, you can select one-camera or other view mode to display the video from the Camera View Mode buttons.

For example, if you use only one camera, select single camera view mode ( ), and the Live View Window will display the view as below. You can select the other modes according to your need.

The Information icon ( ) on the top-right corner of the window provides you with the options to connect/disconnect the camera, select a camera to be displayed in the window, capture a still image of the camera live video, or switch to eMap mode. Click the

Information icon to pop up the shortcut menu and select the desired option.

Playback the Recorded Files

1. Click the button to display the Playback window.

2. On the Playback window, select the camera and setup the begin/end date and begin/end time, then click Search. The search result will be displayed in the Record File list.

3. To playback the video clip, select the desired file and click

Play.

5.2.4 eMap Setup & Camera Status

Manage eMap

Click the button and select View Setting to manage eMap. eMap refers to the geography and device scope in the SecurView Pro, which visually presents the devices in your security system. It uses a background of the area (e.g. a picture or a map) as the interface for monitoring.

To add an eMap

1. On the View Setting window, click New.

2. Enter an eMap name.

3. Click Browse to select a Picture File from your computer. Picture will display in the Preview window.

4. Click Save and click OK to apply the settings.

5. Click Camera Location to assign the camera location.

6. The following screen appears.

7. Select the camera from the list and then click the position on the map.

The camera icon will be displayed on map.

8. Click Save when complete.

To modify/remove an eMap

1. To edit the eMap: In the eMap List, select the map name from eMap list, and click Modify.

The map’s information will display on the preview windows. After changes the setting information, click Save to save the setting.

2.

To delete the eMap: In the eMap List, select the desired one and click Remove. The selected map will be removed from the list.

View eMap

a. Click the button and select eMap View.

b. Select the map from the eMap Name list.

Camera Status

Click the camera icon , the camera Live Monitor window will display live image on that camera.

5.2.5 System Info

Account

Click the System button and select Account to change the administrator password of the system.

Enter the Current password, and then enter the new password twice (in the Type new password and Retype password boxes).

Then click Save.

Version

Click the System button and select Version to view the current firmware version of the system.

System Setting

Click the System button and select System Setting. Auto Scan period can be set from 30 seconds to 100 seconds.

5.2.6 Event Settings

Setting up Event Server

Click the button and select Event Server to configure the

SMTP settings for email notification use.

Select the Enable SMTP option and configure the following information correctly to start the email feature.

SMTP Server Address: Enter the mail server address.

For example, mymail.com or smtp.gmail.com or smtp.live.com

Sender Email Address: Enter the email address of the user who will send the email. For example, [email protected]

Authentication Mode: Select None or SMTP according to the mail server configuration.

Sender User Name: Enter the user name to login the mail server.

Sender Password: Enter the password to login the mail server.

Port Number: Enter the port number used for the email server.

SSL: If the mail server requires an encrypted connection, you should check the SSL option. For example, gmail users, please select this option.

When completed, click Save and then select OK. The system will automatically start the Event Service.

TIP

The status of Event Service is indicated by the icon in the system bar.

Sending Notification to the User

Click the button and select Address Book to assign the user to the Address Book of the camera. The user will receive a real-time notification from the system while triggering out.

1. On the Address Book window, click New.

2. In the Address Book Information field, enter the Name and

Email of the user.

3. When completed, click Save. The user will be displayed in the

Address Book List.

4. To edit the user: In the Address Book List, select the desired user and click Modify. The user’s information will be displayed, where you can change the user’s information and then click Save when completed.

5. To delete the user: In the Address Book List, select the desired user and click Remove. The selected user will be removed from the list.

Configuring Event Trigger

Click the button and select Event Trigger to configure the trigger out function of the camera.

1. On the Event Trigger window, select the desired camera from the Camera List.

2. Do one of the following:

SMTP: Select this option and enter the Subject and

Message, the system will send an email message to the selected user(s) in the Address Book List.

Play Sound: Select this option select a sound file from the computer, so that the system will alarm by the sound while triggering out.

eMap Popup: Select this option and select the eMap profile from the pull-down menu. The camera view of the eMap will be displayed while triggering out.

5.2.7 Close Program

When you have finished operating, click the button and select Logout to logout the system or Close to exit the program.

C

HAPTER

6

How to access the camera behind a Router

You can either setup the Dynamic DNS connection via camera itself or your home router. An account from any of the listed DDNS providers is required prior to this operation.

6.1 Configure DDNS on your Camera

1. Go to Camera’s DDNS Setting page, click Enable to activate the feature. Then select a DDNS provider from the list.

2. Enter your DDNS’s the Host Name, User Name and Password.

3. In the Port Number section, assign an HTTP port of the camera. The default HTTP Port on the camera is 80. The example shows above is using port number 9000.

4. Open another web browser and go to your Router’s Web

Configuration page. (In the example, TRENDnet’s TEW-651BR

Wireless N router is used)

5. Go to Virtual Server* section and create a new entry.

Enable: Click Enable

Name: Enter the application name (eg. CameraName)

Protocol: Select TCP

Private Port: The HTTP port that you assign on your Camera.

Public Port: The port used on remote side to access to your

Camera.

LAN Server: The local IP address of your Camera.

Then click Add to add the application.

* Please refer to your router’s user’s manual for detail Virtual

Server setting. Some router might use Port Forwarding or

Special applications for this function. The setup steps should be very similar.

6. Open another web browser and enter your DDNS domain and camera’s port number. http://yourDomainName:PortNumber

7. Camera’s login page will appear.

6.2 Configure DDNS on your router

1. Go to Camera’s DDNS Ports Number section, assign a

HTTP port for your camera and click Apply.

2. Login to your router’s web configuration page.

3. Find the Dynamic DNS configuration section.

4. Enable DDNS, fill out the following information and then click

Apply.

8. Go to Virtual Server* section and create a new entry.

Enable: Click Enable

Name: Enter the application name (eg. CameraName)

Protocol: Select TCP

Private Port: The HTTP port that you assign on your Camera.

Public Port: The port used on remote side to access to your

Camera.

LAN Server: The local IP address of your Camera.

Click Add to add the application.

* Please refer to your router’s user’s manual for detail Virtual

Server setting. Some router might use Port Forwarding or

Special applications for this function. The setup steps should be very similar.

9. Open another web browser and enter your DDNS domain and camera’s port number. http://yourDomainName:PortNumber

10. The camera login page will appear.

Camera

General

Image &

Video

Audio

Sensor: 1/4” color CMOS sensor

Resolution: 640 x 480 pixels

Board Lens

Focal Length: 4.5mm

Aperture (F/No): F2.8

IR LED with light sensor control

Minimum illumination: 0 Lux

Diagonal viewing angle: 60 degree

Compression: MPEG-4/MJPEG dual streaming

Exposure/white balance/gain control : automatic

Resolution: up to 30fps for VGA (640x480), 30fps for

QVGA (320x240), 30fps for QQVGA (160x120)

Audio in: internal omni-directional microphone

Sensitivity: -48dB +/- 3dB

Frequency response: 50 ~ 16000Hz

Audio out: external output to active speaker (mono)

Echo Cancellation: hardware voice processor

Audio codec: PCM/AMR

Hardware

Network

LED

IEEE 802.3u 10/100Mbps Fast Ethernet, Auto-MDIX

Power, Link

USB Port

Type A USB 1.1 host port

Reset Button

Restore to factory default

WPS Button

Push button for Wi-Fi Protected Setup

Power

Consumption

8 watts max.

Power

5 V, 2.5 A external power adapter

Dimension

70 x 100 x 57 mm (2.67 x 3.94 x 2.95 in.)

Weight

155 g (5.4 oz)

Temperature

Operating: 0

C ~ 45

C (32

F ~ 113

F)

Storage: -15

C ~ 60

C (5

F ~ 140

F)

Humidity

Max. 90% (non-condensing)

Certifications

CE, FCC

Requirement

Management

Interface

To Run

SecurView

Pro

SecurView

Pro

Network

Protocols

Wireless

Internet Explorer 6.0 or above

Windows 7 (32/64 bit), Vista (32/64 bit), XP (32/64 bit)

Channel: supports up to 32 cameras

Record/Playback/Motion Detection

TCP/IP, UDP, ICMP, DHCP, NTP, DNS, DDNS, SMTP, FTP,

HTTP, Samba, PPPoE and UPnP

Standard

Based on IEEE 802.11n technology

IEEE 802.11g/b compliant

2.4 ~ 2.4835GHz

Frequency

Antenna

Data Rate

(auto fallback)

Security

1 x 2dBi dipole antenna (Reverse-SMA connector)

802.11n: up to 150Mbps

802.11g: up to 54Mbps

802.11b: up to 11Mbps

64/128-bit WEP, WPA/WPA2-PSK

Output Power 802.11n: 15 + 1 dBm

802.11b: 15 + 1 dBm

802.11g: 18 + 1 dBm

Receiving

Sensitivity

802.11n HT20: -67dBm

802.11n HT40: -64dBm

802.11g: -70dBm

802.11b: -87dBm

Channel

1~11 (FCC), 1~13 (ETSI)

Management

Remote

Backup /

Restore

Settings

Image

Remote management supported

Save/retrieve configuration files

Video

Brightness, sharpness, saturation, flip, mirror

(horizontal/vertical)

Encoding type:

Resolution: 640 x 480, 320 x 240, 160 x 120

Frame rate: 1~ 30 fps

Compression: 5 levels

Recording

Recording type: continuous, schedule or motion detection with software

Multi-Profile

3 profiles simultaneously

Port Settings

HTTP port: 80 (default)

Digital Zoom

3x

Dynamic DNS

Yes

Time

SMTP

System Log

Synchronize with NTP server or set time/date manually

SMTP mail supported up to 2 accounts with software

100 entries (max.)

A.2 Glossary of Terms

Limited Warranty

TRENDnet warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase.

TV-IP312WN – 3 Years Warranty

AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.

If a product does not operate as warranted during the applicable warranty period, TRENDnet shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All products that are replaced become the property of TRENDnet.

Replacement products may be new or reconditioned. TRENDnet does not issue refunds or credit. Please contact the point-ofpurchase for their return policies.

TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty.

There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the

product was subject to conditions more severe than those specified in the manual.

Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service support for all TRENDnet products. Products that are sent to

TRENDnet for RMA service must have the RMA number marked on the outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, duty, tax, and other fees.

WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT

OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY

SHALL BE, AT TRENDNET’S OPTION, REPAIR OR REPLACE. THE

FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE

IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,

EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR

OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. TRENDNET NEITHER

ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR

IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,

INSTALLATION MAINTENANCE OR USE OF TRENDNET’S PRODUCTS.

TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS

TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT

IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY

CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,

IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS

TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE

OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR

OTHER HAZARD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW

TRENDNET ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY

LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING

NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT,

SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF

REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION

OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN

CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,

PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF

SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,

REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT

TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES

WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL

FAIL OF ITS ESSENTIAL PURPOSE.

Governing Law: This Limited Warranty shall be governed by the

laws of the state of California.

Some TRENDnet products include software code written by third party developers. These codes are subject to the GNU General

Public License ("GPL") or GNU Lesser General Public License

("LGPL").

Go to

http://www.trendnet.com/gpl

or

http://www.trendnet.com

Download section and look for the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are distributed

WITHOUT WARRANTY and are subject to the copyrights of the developers. TRENDnet does not provide technical support for these codes. Please go to

http://www.gnu.org/licenses/gpl.txt

or

http://www.gnu.org/licenses/lgpl.txt

for specific terms of each license.

PWP05202009v2

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