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PART 2 MARCH 2003

MMC: 102

CALL FORWARD

DESCRIPTION:

Allows the system administrator to program the call forward destinations for other station users. This MMC also allows call forward to be set after the destination has been entered.

The iDCS 500 system allows six types of call forwarding: FORWARD ALL,

FORWARD NO ANSWER, FORWARD BUSY, FORWARD FOLLOW ME and

FORWARD EXTERNAL. There is an additional option, FORWARD BUSY/NO

ANSWER, that allows both of these options to be activated at the same time, provided that destinations have been entered for both.

0 = FORWARD CANCEL

1 = ALL CALL

2 = BUSY

3 = NO ANSWER

4 = BUSY/NO ANSWER

5 = Not Available

6 = EXTERNAL FORWARD

7 = FORWARD DND

Forwarding options 8, 9 and 4 are only available on a iDCS 500-LE system with networking enabled.

8 = CALL FORWARD UNCONDITIONAL (Across Network)

9 = CALL FORWARD BUSY (Across Network)

4 = CALL FORWARD NO ANSWER (Across Network)

# = CALL FORWARD BUSY/NO ANSWER (Across Network)

0 = FORWARD CANCEL This option will cancel any call forwarding set in MMC

102. It will not remove the programmed destination and will not override any preset forward settings in

MMC 316 (MMC 316 available in L version only).

1 = ALL CALL This option, when set, will forward all calls to the programmed destination. If the programmed destination is a station then that station can call the forwarded station to put calls through.

This option, when set, will forward calls to the programmed destination when the forwarded keyset is busy.

This option, when set, will forward calls to the programmed destination if the forwarded station does not answer a call before the forward no answer timer

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MMC: 102 in MMC 502 expires.

4 = BUSY/NO ANSWER This option will activate both the BUSY option and the

NO ANSWER option at the same time.

5 = Not Available

This option, when set, will forward calls to the external location programmed as the forward destination after the External Forward timer in MMC

502 expires. In the M version of software only CO calls can externally forward. In the L version there is an option in MMC 210 to allow intercom calls to forward as well.

7 = FWD DND This option will forward all calls to the programmed destination whenever the forwarded station goes into

DND.

8 = CFU This option, when set, will forward all calls to the programmed destination when the programmed destination is in another network node. Available in

LE version software only.

9 = CFB This option, when set, will forward calls to the programmed destination when the forwarded keyset is busy, when the programmed destination is in another network node. Available in LE version software only.

4= CFNR This option, when set, will forward calls to the programmed destination, when the programmed destination is in another network node, if the forwarded station does not answer a call before the forward no answer timer in MMC 502 expires

Available in LE version software only.

# = CFNR/CFB This option is used to activate CFNR and CFB at the same time.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SOFT KEYS Move cursor left and right

SPK Used to store data and advance to next MMC

HOLD Used to clear previous entry

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MMC: 102

ACTION DISPLAY

1. Press TRSF 102 [201] FORWARD

0:FORWARD CANCEL Display shows

2. Dial station number (e.g., 205)

OR

[205] FORWARD

0:FORWARD CANCEL

Press UP or DOWN to select station and press RIGHT soft key to move cursor

3. Dial 0 – 4 to select forward type

OR

Press UP or DOWN to select forward type and press RIGHT soft key to move cursor

4. Dial destination number (e.g., 201)

OR

Press UP or DOWN to select destination and press RIGHT soft key to move cursor

5. Dial 1 for YES, 0 for NO

OR

Press UP or DOWN to select YES or NO and press RIGHT soft key to return to step

2

6. Press TRSF to store and exit

[205] FORWARD

1:ALL CALL:NONE

[205] FORWARD

1:ALL CALL:201

[205] FORWARD

CURENTLY SET :YES

OR

Press SPK to store and advance to next

MMC

DEFAULT DATA: NONE

RELATED ITEMS: MMC 301 ASSIGN STATION COS

MMC 501 SYSTEM TIMERS

MMC 502 FORWARD NO ANSWER TIMER

MMC 701 ASSIGN COS CONTENTS

MMC 722 STATION KEY PROGRAMMING

MMC 723 SYSTEM KEY PROGRAMMING

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PART 2 JUNE 2002

MMC: 110

STATION ON/OFF

DESCRIPTION:

Allows the system administrator to set any of the keyset features listed below.

M

VERSION

L

VERSION

FEATURES DESCRIPTION

07 07 NOT FOR USA

Automatically places an existing C.O. call on hold if a CALL button, trunk key or trunk route key is pressed during that call.

Automatically starts the stopwatch timer during a C.O. call.

When ON, this feature disables the hookswitch allowing a headset user to answer all calls by pressing the ANS/RLS button.

When ON, this feature allows the user to dial directory numbers without having to first lift the handset or press the SPK button.

Allows the user to hear a slight tone when pressing buttons on keyset.

Allows the user to hear the latter part of page announcements if keyset becomes free during a page.

When OFF, requires the user to press the fast flashing button to answer a ringing call after lifting the handset.

This field is reserved and can not be used for U.S. software.

Keyset users can allow intercom calls to press a CAMP-ON key.

08 09 NOT FOR USA

- 11 DISP SPD NAME

If this option is set to YES, station users who have AME set must enter their station password to listen to messages being left.

If this option is set to ON the user will have the name associated with the speed dial number shown in the display after the number has been dialed.

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MMC: 110

M

VERSION

-

L

VERSION

12

FEATURES DESCRIPTION

CID REVIEW ALL

If this setting is set to OFF the CID review list will only store CID information for calls that were not answered at the station and reject the information for calls that were answered.

When set to OFF an OHVA will be heard

OHVA through the keyset speaker rather than the handset.

When set to ON CO lines programmed to ring that keyset directly will auto answer if the keyset is programmed for auto answer in MMC 103 .

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SOFT KEYS Move cursor left and right

SPK

HOLD

ANS/RLS

Used to store data and advance to next MMC

Used to clear previous entry

Used to select ALL

ACTION

1. Press TRSF 110

Display shows

2. Dial the option number from above list

(e.g., 4)

OR

Press UP or DOWN to select the option and

Press the right soft key to move the cursor

3. Press UP or DOWN to select ON or OFF

Press the left or right soft key to return to

step 2

OR

Dial 1 for ON or 0 for OFF

If option 00 from above list is dialed at

Step 2

DISPLAY

[201] STN ON/OFF

AUTO HOLD :OFF

[201] STN ON/OFF

HOT KEYPAD :OFF

[201] STN ON/OFF

HOT KEYPAD :ON

[201] STN ON/OFF

AUTO HOLD :OFF

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MMC: 110

If option 01 from above list is dialed at

Step 2

If option 02 from above list is dialed at

Step 2

If option 03 from above list is dialed at

Step 2

If option 04 from above list is dialed at

Step 2

If option 06 from above list is dialed at

Step 2

If option 07 from above list is dialed at

Step 2

If option 08 from above list is dialed at

Step 2

If option 10 from above list is dialed at

Step 2

4. Press UP or DOWN to select ON or OFF

Press the left or right soft key to return to

5. Press TRSF to store and exit

DEFAULT DATA: AUTO HOLD OFF

AUTO TIMER ON

PROGRAMMING

PART 2 JUNE 2002

[201] STN ON/OFF

AUTO TIMER :OFF

[201] STN ON/OFF

HEADSET USE :ON

[201] STN ON/OFF

HOT KEYPAD :ON

[201] STN ON/OFF

KEY TONE :ON

[201] STN ON/OFF

RING PREF :ON

[201] STN ON/OFF

DISPLAY :TIME

[201] STN ON/OFF

AUTO CAMPON :ON

[201] STN ON/OFF

AME PASSCODE :ON

[201] STN ON/OFF

HOT KEYPAD :ON

HOT KEYPAD ON

KEY TONE ON

PAGE REJOIN ON

CALL COST OFF

AUTO CAMPON OFF

AME BGM OFF

AME PSWD OFF

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TECHNICAL MANUAL

MMC: 110

RELATED ITEMS: MMC 301 ASSIGN STATION COS

MMC 701 ASSIGN COS CONTENTS

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PART 2 JANUARY 2002

MMC: 207

ASSIGN VM/AA PORT

DESCRIPTION:

Enables SLI ports to be designated as NORMAL or VMAA. VMAA ports receive digits designated in MMC 726 VM/AA Options and also receive a true disconnect signal upon completion of a call. Only SLI cards, not key daughter boards, support disconnect signal. Do not make VMAA ports data; this will return them to a single line port and stop voice mail integration. VMAA ports have the equivalent of data protect written in the program and are protected against tones.

NOTE: This MMC is not used to assign voice mail card ports. Voice mail card ports are assigned as voice mail ports automatically when the iDCS 500 detects a voice mail card.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SOFT KEYS Move cursor left and right

SPK Used to store data and advance to next MMC

HOLD

ANS/RLS

Used to clear previous entry

Used to select ALL

DISPLAY ACTION

1. Press TRSF 207

Display shows

[209] VMAA PORT

NORMAL PORT

[205] VMAA PORT 2. Dial station number (e.g., 205)

OR

Press UP or DOWN to select station and press RIGHT soft key to move cursor

NORMAL PORT

3. Dial 1 or 0 to select port type (1=VMAA,

0=NORMAL)

[205] VMAA PORT

VMAA PORT

Press UP or DOWN to select option and press RIGHT soft key

IDCS 500

TECHNICAL MANUAL

MMC: 207

4. Press TRSF to store and exit

OR

Press SPK to store and advance to next

MMC

DEFAULT DATA: NORMAL PORT

RELATED ITEMS: MMC 726 VM/AA OPTIONS

MMC 601 STATION GROUP

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MMC: 308

ASSIGN BACKGROUND MUSIC SOURCE

DESCRIPTION:

Assigns a background music source to the keysets. There are 6 possible music selections depending on the number of MISC daughter boards that are installed in the system.

You may also select an Auto Attendant (AA) port to provide continuous play of a specific recording. The AA port selected must be the last port on the card. If selected, the BGM source will be the message defined in MMC 736 from the port defined in this MMC.

For example, if this MMC selects 201’s music source as 3966 (the last port on the second AA card) and MMC 736 selects Message 20 for the second AA card, when extension 201 is placed on hold, 201 will hear message 20 from the second installed AA card.

If you have a SVM Voice Mail System installed you may also select a SVM recording as a music. The recording must already been defined in MMC 748 and will show up here as the SVM port assigned with the recording.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SOFT KEYS Move cursor left and right

SPEAKER

HOLD

ANS/RLS

ACTION

Used to store data and advance to next MMC

Used to clear previous entry

Used to select ALL

DISPLAY

[201] BGM SOURCE 1. Press TRSF 308

Display shows current setting BGM SOURCE:NONE

[205] BGM SOURCE 2. Dial keyset number (e.g., 205)

OR

Use UP or DOWN to scroll through keyset

numbers and press RIGHT soft key to move

BGM SOURCE:NONE the cursor

OR

Press ANS/RLS to select all stations [ALL] BGM SOURCE

BGM SOURCE:?

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MMC: 308

3. Enter source number (e.g., 3701)

OR

Press UP or DOWN key to make selection and press RIGHT soft key to return to step 2

4. Press TRSF to store and exit

OR

Press SPK to store and advance to next

MMC

[205] BGM SOURCE

BGM SOURCE:3701

DEFAULT DATA: NONE

RELATED ITEMS: MMC 309 ASSIGN STATION MUSIC ON HOLD

MMC 408 ASSIGN TRUNK MUSIC ON HOLD SOURCE

MMC 736 ASSIGN AA MOH

MMC 756 ASSIGN VM MOH

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MMC: 309

ASSIGN STATION MUSIC ON HOLD

DESCRIPTION:

Assigns a Music on Hold source to the iDCS 500 family of keysets. Any BGM source may be selected. Only one external music source is provided per PMISC daughter board.

In addition to TONE or a music a source from a MISC daughter board, you may also select an AA port to provide continuous play of a specific recording. The AA port selected must be the last port on the card. If selected, the Music on Hold will be the message defined in MMC 736 from the port defined in this MMC.

For example, if this MMC selects 201 music source as 3966 (the last port on the second AA card) and MMC 736 selects Message 20 for the second AA card, when extension 201 is placed on hold, 201 will hear Message 20 from the second installed AA card.

If you have a SVM Voice Mail System installed you may also select a SVM recording as a music source. The recording must already been defined in MMC 756 and will show up here as the SVM port assigned with the recording.

PROGRAM KEYS

UP & DOWN

KEYPAD

SOFT KEYS

SPK

HOLD

ANS/RLS

Used to scroll through options

Used to enter selections

Move cursor left and right

Used to store data and advance to next MMC

Used to clear previous entry

Used to select ALL

ACTION

1. Press TRSF 309

Display shows current setting

2. Dial keyset number (e.g., 205)

OR

Use UP or DOWN to scroll through keyset numbers and press RIGHT soft key to move the cursor

OR

DISPLAY

[201] STN MOH

MOH SOURCE:NONE

[205] STN MOH

MOH SOURCE:NONE

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MMC: 309

Press ANS/RLS to select all stations

3. Enter source number (e.g., 3701)

OR

Press UP or DOWN key to make selection and press RIGHT soft key to return to step 2

4. Press TRSF to store and exit

OR

[ALL] STN MOH

MOH SOURCE:?

[205] STN MOH

MOH SOURCE:3701

Press SPK to store and advance to next

MMC

DEFAULT DATA: TONE

RELATED ITEMS: MMC 308 ASSIGN BACKGROUND MUSIC SOURCE

MMC 736 ASSIGN AA MOH

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PART 2 NOVEMBER 2001

MMC: 316

PRESET FWD NO ANSWER

DESCRIPTION:

Allows a technician to assign a default destination for FNA to each station on the system. These destinations may be different for each station or they may be the same. The preset destination will be temporarily overwritten if the station user enters a different FNA destination. If the user cancels the new destination, the preset destination will once more be in effect. If a station user has a FNA key, the LED will not indicate Preset Forward No Answer. Preset Forward No Answer time follows the station forward no answer timer.

PROGRAM KEYS

UP & DOWN

KEYPAD

SOFT KEYS

Used to scroll through options

Used to enter selections

Move cursor left and right

SPK

HOLD

ANS/RLS

ACTION

1. Press TRSF 316

Used to store data and advance to next MMC

Used to clear previous entry

Used to select ALL

DISPLAY

Display shows

Press RIGHT soft key to advance cursor

OR

Press ANS/RLS to select ALL

2. Dial valid number via keypad

OR

[201] PRESET FNA

NONE

[ALL] PRESET FNA

NONE

[201] PRESET FNA

202

Press UP or DOWN to make selection

Press RIGHT soft key to return to step 1

DEFAULT DATA: NONE

RELATED ITEMS: MMC 102 FORWARDING

MMC 502 STATION FWD NO ANS TIMER

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MMC: 408

ASSIGN TRUNK MOH SOURCE

DESCRIPTION:

Allows the system administrator to select which Music on Hold (MOH) source can be heard on each trunk. For the five types of selections, see below.

OPTIONS

TONE: An intermittent tone is played to the caller.

NONE: No Music on Hold selection.

37X: If X is one (1), a chime tune is played. If X is another number, an external source from a MISC daughter board is played.

39XX (when AA is used): The MOH source is provided by the AA card. See MMC

736.

SVM PORT NUMBER: If you have a SVM Voice Mail System installed you may also select a SVM recording as a music source. The recording must already been defined in MMC 748 and will show up here as the SVM port associated with the recording.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SOFT KEYS Move cursor left and right

SPK Used to store data and advance to next MMC

HOLD Used to clear previous entry

ANS/RLS Used to select ALL

ACTION DISPLAY

[701 ] TRK MOH 1. Press TRSF 408

Display shows current setting MOH SOURCE:TONE

[704 ] TRK MOH 2. Dial trunk number (e.g., 704)

OR

Use UP or DOWN to scroll through trunk numbers and press RIGHT soft key to move cursor

MOH SOURCE:TONE

OR

Press ANS/RLS to select ALL

[ALL] TRK MOH

MOH SOURCE:?

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MMC: 408

3. Enter source number (e.g., 371)

OR

Press UP or DOWN key to select option

Press RIGHT soft key to return to step 2 above

4. Press TRSF to store and exit

OR

Press SPK to store and advance to next

MMC

DEFAULT DATA: TONE

RELATED ITEMS: MMC 736 ASSIGN AA MOH

PROGRAMMING

PART 2 APRIL 2002

[705 ] TRK MOH

MOH SOURCE:371

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PART 2 NOVEMBER 2001

MMC: 414

ASSIGN CALLER ID / ANI TRUNKS

DESCRIPTION:

0

1

Allows the system administrator or technician to activate Caller ID or ANI on a pertrunk basis. Activating Caller ID or ANI will delay the incoming ring indication at the operator by two ring cycles to allow for the collection of the calling party data.

Each trunk has the following options:

NORMAL

CID TRUNK

This is not a Caller ID trunk.

This is a Caller ID trunk.

2 ANI TRUNK This is an ANI trunk.

NOTE: ANI information can be received only on digital ( T1) trunks.

ANI is programmed for use on a trunk group basis.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SOFT KEYS Move cursor left and right

SPEAKER

ANS/RLS

Used to store data and advance to next MMC

Used to select ALL

1. Press TRSF 414

Display shows

2. Dial trunk number (e.g. 705)

OR

Press UP or DOWN to select trunk and press RIGHT soft key to move cursor

OR

Press ANS/RLS to select ALL

3. Dial 0, 1 or 2 to change options

OR

Press UP or DOWN to select an option

Press RIGHT soft key to enter and return to step 1

[701]CID ANI TRK

NORMAL

[705]CID ANI TRK

NORMAL

[ALL]CID ANI TRK

?

[705]CID ANI TRK

CID TRUNK

[705]CID ANI TRK

ANI TRUNK

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MMC: 414

4. Press TRSF to store and exit

OR

Press SPK to save and advance to next MMC

DEFAULT DATA: ALL TRUNKS ARE NORMAL

RELATED ITEMS: MMC 119 CALLER ID / ANI DISPLAY

MMC 312 ALLOW CALLER ID / ANI

MMC 420 ANI / DNIS OPTIONS

MMC 501 SYSTEM TIMERS

MMC 503 TRUNK WIDE TIMERS

MMC 608 ASSIGN REVIEW BLOCK

MMC 722 STATION KEY PROGRAMMING

MMC 723 SYSTEM KEY PROGRAMMING

MMC 725 SMDR OPTIONS

MMC 728 CALLER ID / ANI TRANSLATION TABLE

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MMC: 501

SYSTEM

DESCRIPTION:

Allows the technician to adjust individual timers as necessary.

NOTE: Certain timers are disabled when the value is “000”.

PROGRAM KEYS

UP & DOWN

KEYPAD

SOFT KEYS

SPK

Used to scroll through options

Used to enter selections

Move cursor left and right

Used to store data and advance to next MMC

1. Press TRSF 501

Display shows first timer value

2. Press UP or DOWN key to select timer and press RIGHT soft key to move cursor

AA INT DGT TIME

05 SEC

KMMC LOCK OUT TM

30 SEC _

3. Enter new value using keypad; if valid, system returns to step 2 with new value

4. Press TRSF to store and exit

KMMC LOCK OUT TM

30 SEC 250

OR

Press SPK to store and advance to next MMC

DEFAULT DATA: SEE TABLE OF TIMERS AND VALUES

RELATED ITEMS: NONE

iDCS 500

TECHNICAL MANUAL

TIMER NAME

AA INT DGT TIME

AA NO ACT TIME

ALARM TIMER

ALERT TONE TIMER

ALM REM.INTERVAL*

ALM REM.RING OFF*

ATT.RECALL TIME

AUTO REDIAL INT.

AUTO REDIAL RLS.

CALLBACK NO ANS

CAMP ON RECALL

CID DISPLAY TIME

CID MSG RECEIVE

CO–CO DISCONNECT

CONFIRM TONE TM

CRD TONE INT TM

DIAL PASS TIME

DISA DISCONNECT

DISA DTMF DETECT

DISA LOCK OUT/TM

DISA NOANS DISC

DISA PASS CHECK

DISPLAY DELAY TM

DOOR LOCK RELES.

DOOR RING DETECT

DOOR RING OFF TM

E-HOLD RECALL TM

FIRST DIGIT TIME

HOK FLASH MAX TM

HOK FLASH MIN TM

HOOK OFF TIME

HOOK ON TIME

INQUIRY RELEASE

INTER DIGIT TIME

ISDN INTER DIGIT TIMER

KMMC LOCK OUT TM

LCR ADVANCE TIME

LCR INTER DIGIT

MS LED ON TIME

OFF HOK RING INT

OHVA ANSWER TIME

PAGE TIME OUT

PAGE TONE TIME

PARK RCALL TIME

PC-MMC LOCK OUT

MMC: 501

TIMER TABLE

DEFAULT

000 SEC

30 MIN

30 SEC

30 MIN

03 SEC

500 MS

50 MS

30 SEC

45 SEC

10 SEC

800 MS

350 MS

100 MS

1000 MS

30 SEC

10 SEC

03 SEC

30 SEC

05 SEC

05 SEC

05 SEC

10 SEC

0100 MIN

1000 MS

25 SEC

10 SEC

30 SEC

30 SEC

45 SEC

30 SEC

30 SEC

05 SEC

06 SEC

20 MIN

1000 MS

30 SEC

03 SEC

30 MIN

10 SEC

15 SEC

10 SEC

20 SEC

500 MS

45 SEC

5 MIN

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PART 2 SEPTEMBER 2003

RANGE

1–25 SEC

1–25 SEC

0000-2500 MIN

100–2500 MS

1–250 SEC

1–25 SEC

0–250 SEC

1–250 SEC

1–250 SEC

1–250 SEC

000–250 SEC

1–25 SEC

1–25 SEC

001–250 MIN

100–2500 MS

000–250

0–25 SEC

1–250 MIN

0-250 SEC

1–250 MIN

000–250 SEC

1–250 MIN

1–250 SEC

100–2500 MS

10–250 MS

1–250 SEC

0–250 SEC

1–250 SEC

0020–2500MS

0020–2500MS

20–2500 MS

20–2500 MS

1–250 SEC

001–250 SEC

01-15 SEC

10–250 SEC

1–250 SEC

1–250 SEC

1-10 SEC

1–250 SEC

1–250 SEC

1–250 SEC

100–2500

0–250 SEC

01–60 MIN

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MMC: 501

PERI UCD REPORT

POWER DOWN TIME

RECALL DISCONECT

RECALL WAIT TIME

ROUTE OPTIMIZE

SMDR START/DP

SMDR START/DTMF

SYS HOLD RECALL

TRANSFER RECALL

TSW CONN. DEL

UCDS AUDIO ALARM

UCDS VISUAL ALAM

VOICE DIAL DELAY

*Also used for wake-up calls.

05 SEC

2000 MS

002 MIN

15 SEC

10 SEC

30 SEC

15 SEC

45 SEC

20 SEC

00 SEC

0 SEC

0 SEC

8 SEC

TIMER DESCRIPTIONS

AA INT DGT TIME

03-99 SEC

1000–9000 MS

1–250 SEC

000–250 SEC

0–250 SEC

1–250 SEC

1–250 SEC

0–250 SEC

0–250 SEC

00–10 SEC

0–990 SEC

0–990 SEC

5–15 SEC

When the AA card is installed, this timer determines the interdigit time for AA call processing. If this timer expires before valid digits are received by the AA card, the call will be routed to the AA invalid digits destination.

AA NO ACT TIME When the AA card is installed, this timer determines the time that the AA card will wait for a first digit for AA call processing. If this timer expires before a digit is received, the call will be routed to the AA no action destination.

ALARM TIMER

ALERT TONE TIMER

This is the time the system alarm key will start ringing after the alarm key has been silenced.

This timer sets the duration of the attention tone preceding a call to a keyset in the Voice Announce or Auto Answer mode. This tone will also precede a forced Auto Answer call.

ALM REM INTERVAL This timer controls the time length between ring attempts at a station when alarm reminder is set. (Also used for wake-up calls).

ALM REM RING OFF This timer controls the length of the ring cycle duration when alarm reminder is set at a station. (Also used for wake-up calls).

ATT RECALL TIME This is the length of time a transfer recall will ring at a station before recalling the operator.

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AUTO REDIAL INT

AUTO REDIAL RLS

CALLBACK NO ANS

PROGRAMMING

PART 2 SEPTEMBER 2003

MMC: 501

This timer controls the time between attempts after RETRY dialing is set on a station.

This timer controls the duration of a Ring No Answer condition on a retry number dialed before the auto redial is automatically canceled.

This timer controls the time before the callback is automatically canceled when a callback detects Ring No

Answer.

CAMP ON RECALL This timer controls the duration of time a camped-on call will stay at a destination before recalling to the transferring station.

CID DISPLAY TIME

CID MSG RECEIVE

The amount of time that the Caller ID information remains on the keyset’s display.

The amount of time that the system will allow a valid message from the C.O.

C.O.-C.O. DISCONNECT This timer monitors the duration of an unsupervised conference; when it expires, both trunks are disconnected.

CONFIRM TONE TIME The tone heard when a feature is activated or deactivated.

CRD TONE INT TM This is the call record tone interval time. An entry other than zero will cause a tone to be heard by all the parties in a recorded conversation. The range for the tone is 001 (every second) to 255 (every 255 seconds). A value of 000 means no tone. Requires SVMi-8 card.

DIAL PASS TIME This timer monitors the duration of time before connecting the transmit of the keyset to the trunk side of an outgoing call.

DISA DTMF DETECT This timer sets the time duration that DTMF can be received on a DISA line.

This timer controls the maximum duration of a DISA call. DISA DISCONNECT

DISA LOCK OUT TIMER This timer controls the duration of time a DISA call is not allowed to be made after the DISA error counter has expired

(MMC 500).

DISA PASS CHECK This timer defines the time period before the system clears the incorrect passcode counter.

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MMC: 501

DISPLAY DELAY TIMER This timer controls the duration a display is shown in the

LCD display. This timer also controls the duration of time that error tone is heard.

DOOR LOCK RELEASE This timer controls the duration of time the door lock relay will be activated.

DOOR RING DETECT This timer controls the duration of time before a call is answered by the door phone.

DOOR RING OFF TM This timer controls the duration of ringing at the door ring destination before automatically canceling.

E-HOLD RECALL TM

FIRST DIGIT TIME

This timer controls the duration of time a call is held exclusively at a station before recalling.

This timer controls how long the system will wait for dialing to begin before dropping the dial tone and returning the user to error tone.

HOK FLASH MAX TM

HOK FLASH MIN TM

HOOK OFF TIME

This timer monitors the duration of a hookswitch flash to ensure that the flash is valid and not a line noise or an accidental hookswitch bounce (LONGEST DURATION).

This timer monitors the duration of a hookswitch flash to ensure that the flash is valid and not a line noise or an accidental hookswitch bounce (SHORTEST DURATION).

This timer controls the time before dial tone is sent to a single line station.

HOOK ON TIME

INQUIRY RELEASE

This timer sets the minimum amount of time that the system will recognize as an SLT hang up.

This timer monitors the duration of the interaction of the soft key to determine when to return the LCD back to a normal status. This timer affects only display phones.

INTER DIGIT TIME This timer controls the grace period between dialing valid digits before dropping the call and returning the user back to error tone.

ISDN INTERDIGIT TIMER This timer controls the grace period between dialing valid digits and the end of the dialing string on an ISDN call.

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MMC: 501

This timer controls the grace period between programming actions while in a programming session. The timer automatically returns the system to secure programming status.

LCR ADVANCE TIME This timer controls the duration of time before selecting the next allowable route when a station is allowed to route advance.

LCR INTER DIGIT This timer controls the grace period between dialing valid digits before accessing a trunk.

MS LED ON TIME This timer controls the duration a Manual Signalling key will remain on after use.

OFF HOOK RING This timer controls the duration of time between ring bursts to a user who has a camped-on call.

OHVA ANSWER TIME This timer controls the time duration of an OHVA call before automatic rejection.

PAGE TIME OUT This timer controls the duration of a page announcement.

PAGE TONE TIME

PARK RECALL TIME

PC-MMC LOCK OUT

This timer controls the duration of tone burst heard over the page prior to the page announcement.

This timer controls the duration of time a call is parked before recalling to the call park originator.

This timer monitors the PCMMC activity, drops the link if no action is created by PCMMC and returns the system back to secure program status.

PERI-UCD REPORT This timer is the interval that a periodic UCD report is provided to an SIO port.

POWER DOWN TIME This timer monitors the power to the ROM pack to begin shutdown status.

RECALL DISCONNECT This is the time an attendant recall will ring before being disconnected.

RECALL WAIT TIME

SMDR START/DIAL

PULSE (ROTARY)

This is the time any recall (hold or transfer) continues to recall at your station before it recalls to the operator.

This grace period timer starts SMDR recording for rotary dialing. This timer also controls the LCD duration timer on

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MMC: 501 the keysets. The duration time displayed and the SMDR time duration will be the same.

This grace period timer starts SMDR recording for touchtone dialing. This timer also controls the LCD duration timer on the keysets. The duration time displayed and the SMDR time duration will be the same.

SYS HOLD RECALL

TRANSFER RECALL

TSW CONN. DELAY

This timer determines the time calls can be left on hold before recalling back to the holding station. This is a system-wide timer. Setting timer to 000 will defeat this feature and no recalling will take place.

This timer determines the time transferred calls ring before recalling. This is a system-wide timer.

This timer determines the length of time before the audio path is connected to a CO line after seizure via LCR.

UCDS AUDIO ALARM When an AA card is installed and the digital UCD package enabled, this counter determines the maximum number of seconds a call has been waiting at the UCD group before the UCD group’s SUPV key begins to flash along with an audio alarm. For more UCD alarm conditions, see MMC

500.

UCDS VISUAL ALARM When an AA card is installed and the digital UCD package enabled, this counter determines the maximum number of seconds a call at the UCD group before the UCD group’s

SUPV key begins to flash as an alarm. For more UCD alarm conditions, see MMC 500.

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MMC: 502

STATION-WIDE TIMERS

DESCRIPTION:

Allows certain station timer values to be changed on a per-station basis or for all stations.

1 NO ANS FWD This timer controls how long the station will ring before

Forward on No Answer takes place. (Range: 001- 250 sec.)

2 DTMF DUR. This timer governs the duration of DTMF digits which are transmitted to an external VM system port. This can be used when a VMS system fails to recognize the default DTMF digit duration being transmitted from the DCS SLT port.

(Range: 100- 9900 m sec.)

3 F - DGT DELY This timer will be valuable for the system administrator to insert a suitable delay before generating DTMF digits for In

Band Integration. (Range: 00- 9900 m sec)

This timer controls the grace period before placing an internal/external call as programmed in MMC 306. (Range:

000- 250 sec.)

EFWD This timer controls the External Call Forward feature which will allow a station to ring before the call is placed on external call forwarding. (Range: 001- 250 sec.)

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SOFT KEYS Move cursor left and right

SPK Used to store data and advance to next MMC

ANS/RLS Used to select ALL

ACTION

1. Press TRSF 502

Display shows

DISPLAY

[201] NO ANS FWD

010 SEC

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MMC: 502

2. Dial station number (e.g., 205)

OR

Press UP or DOWN key to select station and

[205] NO ANS FWD

010 SEC

_ press RIGHT soft key

OR

Press ANS/RLS to select all stations and press RIGHT soft key

[ALL] NO ANS FWD

010 SEC

_

3. Enter new value (must be three digits) via dial keypad (e.g., 020)

System will return to step 2

4. Dial timer number from above list (e.g. 2)

[205] NO ANS FWD

010 SEC

020

OR

Press UP or DOWN key to select and press

RIGHT soft key to move cursor

5. Enter new timer value (must be four digits, e.g. 0200)

[205] DTMP DUR.

0100 MS

System returns back to step 2

6. Press TRSF to store and exit

OR

Press SPK to store and advance to next

MMC

DEFAULT DATA: NO ANS FWD

DTMF DURATION

015 SEC

100 MSEC

FIRST DGT DELAY 600 MSEC

_

[205] DTMP DUR.

0100 MS

0200

OFFHK SEL

EFWD DELAY

015 SEC

010 SEC

RELATED ITEMS: MMC 102 CALL FORWARD

MMC 207 ASSIGN VM/AA PORT

MMC 726 VM/AA OPTIONS

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MMC: 601

ASSIGN STATION GROUP

DESCRIPTION:

This MMC is used to build all station groups. There are 30 programmable groups available in a iDCS 500-M system and 50 for a iDCS 500-L system.

The options for setting up these groups are as follows: A through F.

A. TYPE: This is the type of group you are creating and can be one of the following:

1. NORMAL: Used to assign stations in a ring group. The members can be stations, common bell contacts or Ring over Page relays.

2. VMAA: Used to group a number of voice mail port extensions. These must have been defined in MMC 207 as VMAA ports or they cannot be entered here. Check all programming in MMC 726 to ensure that the In band DTMF codes are properly set.

3. AA: This is used to group a number of AA ports. An Auto Attendant (AA) card must be installed in the system to do this.

4. BI-VMS: This is the voice mail group for the built in Samsung Voice Mail

Card. When a Voice Mail Card is installed, group 529 must be programmed as a BI-VMS group on a iDCS 500-M system and group 549 must be used for a iDCS 500-L system. Group 529 and 549 are fixed for the voice mail card use. If the voice mail card is not installed in the system, group 529 or 549 can be used as any other group can be used.

5. MESSAGE: Used to group a number of extensions to serve as a message desk or message group. When one of the stations in this type of group leaves a message to another station the messaged station will return the message to the message group so any member can answer the call. If a station is a member of more than one message group, then any message indications made by that station would be for the first numerical message group they are a member of. It is not recommended to program stations in to multiple station groups. NOTE: Message group only in L version software.

6. UCD: Used to build a UCD group. The iDCS 500 will support two methods of

UCD:

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MMC: 601

TYPE 1 UCD

The group OVERFLOW/N-ANS destination (see below) is defined as an

SLT port to which you must connect some type of announcement device to play to callers while they are on hold.

Please note that this type of UCD group has the following limitations. a) The announcement device must be able to terminate the announcement with a hook flash and a transfer back to the UCD group. b) Only one caller at a time can hear the announcement. c) Each caller connected to the announcement must hear the announcement in its entirety. d) It is possible that a new caller may “jump ahead” in the queue if a previous caller is currently connected to the announcement device.

TYPE 2 UCD

The group OVERFLOW/N-ANS destination (see below) is defined as an

AA port or group. This will only work if an AA card has been installed in the system.

The digital announcer in the AA card will supply two recorded announcements to callers in queue. The first announcement is played only once, the second announcement will repeat for as long as the caller is in queue.

This type of UCD group has the following advantages: a) No external device need be installed to provide an announcement. b) Multiple callers can hear the announcement(s) simultaneously. c) Callers hearing the announcement will be transferred to a free UCD group member (agent) as soon as the agent becomes available. d) The callers place in queue is always maintained.

Additional programming for this type of UCD group is in MMC 607. There is a maximum of 10 UCD groups available on a iDCS 500-M system and

20 for a iDCS 500-L system due to availability of system resources.

B. RING MODE: Each group can have one of the following ring modes. This will decide how calls are placed to the group.

1. SEQUENTIAL: The stations listed as “members” (see below) will be called on a first available basis. Calls will first go to the first member, if the first member is busy, calls will go to the second member, if the second member

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MMC: 601 is busy, calls will go to the third member etc. This type of group is useful for placing the bulk of the incoming calls to a selected individual, with other members only getting the calls when the first member is busy. The number of members allowed for a sequential group is 48.

2. DISTRIBUTED: The first call will go to the first member, the second call will go to the second member, the third call will go to the third member. This type of group is useful for evenly distributing the call among all group members.

The number of members allowed for a distributed group is 48.

3. UNCONDITIONAL: Calls are placed to all group members simultaneously.

This reduces the number of members of the groups to 32. If a group member is busy, they can receive off hook ring if defined in MMC 300.

This ring mode option is not available for AA UCD or VMAA groups.

C. OVERFLOW: This is the timer value that will cause unanswered calls to a group to begin also ringing the NEXT PORT (see below) after this timer has elapsed. If set to 000, no overflow will take place.

D. NEXT PORT: This is the station or group number that callers will also ring at if the OVERFLOW feature has been programmed. The OVERFLOW DESTINATION can be defined as:

1. COMMON BELL There are up to 6 relays available in the iDCS 500 system that can be defined as Common bell in MMC 218. (2 on each PMISC card)

2. RING OVER PAGE DN # 362 and 363 (or 3062-3063 depending on SW5 setting on PMCP card) are the default numbers available on the PMCP

3. STATION OR STATION GROUP. Any station or station group can be defined as the NEXT port.

E. GRP TRANSFER: This is a timer that will determine how long C.O. calls transferred to the group will ring at the group before recalling. If set to 000, no recall will take place.

F. MEMBER: List all members that are to be in the group. Up to 48 members are allowed in each group, but stations can be assigned to multiple station groups.

G. NXT HUNT: The length of time a call will ring at a station before it hunts to the next group member. (L version only)

H. GROUP BUSY: OFF When this option is set to ON an intercom caller will receive a busy signal when calling the group and all members of the group are

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MMC: 601 busy. When this occurs then the overflow timer is bypassed as the group is not ringing.

NOTES: Calls to a group do not follow the call forwarding instructions of any stations in the group.

I. GRP AUTOANS: OFF When this option is set to ON, intercom calls to the group will Auto Answer/Voice Announce if the station is programmed for Auto

Answer/Voice Announce in MMC 103. CO calls will follow the AUTO ANS CO setting in MMC 110 for a group member in addition to the group members setting in MMC 103.

FEATURE KEYS

(Normal, VM/AA, UCD, AA, CADENCE-MESSAGE

[L version only])

2 OVERFLOW

3 GRP TRSF

4 NEXT PORT

5 MEMBER

6 NXT HUNT

RING MODES

0 SEQUENTIAL

Overflow time (000 - 250 secs.)

Group transfer time (000 - 250 secs.)

Group or station number (e.g. group 502, station 221, 244)

Group members (e.g., station 202, 225, 231)

Hunt time (000 – 250 secs)

The first idle station listed in the group will ring. If the first is busy, the next idle station will ring.

1 DISTRIBUTED The first call will ring the first station listed in the group. The next call will ring the next station listed in the group.

2 UNCONDITIONAL All the stations listed in the group will ring. Busy stations will receive off-hook ring. MAXIMUM 32 STATIONS RINGING.

PROGRAM KEYS

UP & DOWN

KEYPAD

SOFT KEYS

SPK

HOLD

Used to scroll through options

Used to enter selections

Move cursor left and right

Used to store data and advance to next MMC

Used to clear previous entry

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MMC: 601

ACTION

1. Press TRSF 601

Display shows

2. Dial group number (e.g., 505)

OR

Press UP or DOWN key to select group

Press LEFT soft key to move cursor to type of group and DIAL group type (0–2, e.g., 1)

OR

Press UP or DOWN key to make selection

DISPLAY

[501] STN.GROUP

TYPE:NORMAL GRP

[505] STN.GROUP

TYPE:NORMAL GRP

[505] STN GROUP

Press LEFT soft key to move cursor to TYPE

3. Dial feature option number (0–6, e.g., 0)

OR

Press UP or DOWN key to scroll options and press RIGHT soft key to move cursor

4. Dial ring option (0–2, e.g., 1)

OR

Press UP or DOWN key to make selection

Press LEFT soft key to move cursor back to RING or press RIGHT soft key to return to step 2

5. Dial next feature option and continue

OR

TYPE:VMAA

[505] STN GROUP

RING:SEQENTIAL

[505] STN GROUP

RING:DISTRIBUTE

[505] STN GROUP

RING:DISTRIBUTE

Press UP or DOWN key to select option and press RIGHT soft key

OR

Press LEFT soft key to return to step 2

6. Press TRSF to store and exit

OR

Press SPK to store and advance to next MMC

DEFAULT DATA: NORMAL GROUP

RELATED ITEMS: MMC 103 SET ANSWER MODE

MMC 110 STATION ON/OFF

MMC 203 ASSIGN UA DEVICE

MMC 204 COMMON/LOUD BELL CONTROL

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MMC: 701

ASSIGN COS CONTENTS

DESCRIPTION:

Similar to MMC 700 but does not allow a copy command. This MMC is primarily used for creating a new class of service. If the unsupervised conference feature is allowed, a programmed CONF key must be available to allow reentry into a conference call. There are 30 classes of service available.

NOTE: This MMC is divided into 4 categories. The categories are USABLE

FEATURES, CALL STATION GROUPS, CALL TRUNK GROUPS, CALL TO BIVMS

STN (SVM).

PROGRAM KEYS

UP & DOWN

KEYPAD

SOFT KEYS

SPK

TOLL LEVEL OPTIONS

Used to scroll through options

Used to enter selections

Move cursor left and right

Used to store data and advance to next MMC

0 A

1 B

2 C

3 D

1. Press TRSF 701

Display shows

2. Dial COS (e.g., 06)

OR

Press UP or DOWN key to select COS

Press RIGHT soft key to move cursor to toll level

4 E

5 F

6 G

7 H

COS CONTENTS(01)

TOLL LEVEL:A

COS CONTENTS(06)

TOLL LEVEL:A

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3. Dial toll level (e.g., 2—see above list)

OR

Press UP or DOWN to select new TOLL level

OR

Press RIGHT soft key to advance to

COS options

4. Dial COS option (e.g., 09—see Caller ID option list or Basic option list)

OR

Press UP or DOWN key to select option

Press RIGHT soft key to move cursor

5. Dial 0 for NO or 1 for YES

OR

Press UP or DOWN key to select option

Press LEFT soft key to return to step 4

Press RIGHT soft key to return to step 2

6. Press TRSF to store and exit

OR

Press SPK to store and advance to next MMC

COS CONTENTS(06)

TOLL LEVEL:C

COS CONTENTS(06)

09:DND :YES

COS CONTENTS(06)

09:DND : NO

Table A. COS Feature List by Option Number

USABLE FEATURE

M Version L Version LCD Display

00 00 AA CALER

03 03 AUTO RDL

COS Option

Auto answer control by caller*

Retry on busy

05

06

07

05

06

07

CID ABND

CID INQR

CID INVT

Caller ID Abandon*

Caller ID Inquire*

Caller ID Investigate*

09 09 DALM CLR DISA alarm ring clear

10 10 dial

11

12

13

14

11

12

13

14

DISA

DND

DND FWRD

DND OVRD

Allow DISA use

Do Not Disturb

Forward Do Not Disturb

Do Not Disturb override

15

16

17

15

16

17

DOOR

DSS

DTS

Door ring answer

Direct station select

Direct trunk select

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Table A. COS Feature List by Option Number

USABLE FEATURE

M Version L Version LCD Display

19 19 EXT FWD

COS Option

External call forward

21 21 flash

22 22 FOLLOW-ME Call forward-follow me

25 25 in/out

Hold

31

32

31

32

MM PAGE

NEW CALL

Meet me page

New call

35 35 emulation

37 37 OUT TRSF Outgoing transfer

39

40

41

42

43

44

45

46

47

48

39

40

41

42

43

44

45

46

47

48

PAGE 0

PAGE 1

PAGE 2

PAGE 3

PAGE 4

PAGE 5

PAGE 6

PAGE 7

PAGE 8

PAGE 9

Page zone 0 PAGING

Page zone 1 PAGING

Page zone 2 PAGING

Page zone 3 PAGING

Page zone 4 PAGING

Page zone 5 PAGING

Page zone 6 PAGING

Page zone 7 PAGING

Page zone 8 PAGING

Page zone 9 PAGING

51 51 Pickup

N/N

53

54

52

53

54

PRB

REM . HOLD

RNG PLAN

Privacy Release Bridge

Remote Hold

Ring Plan

56

57

58

59

56

57

58

59

SET RLOC

SSPD TOL

STN LOCK

SYS SPD

Set Relocation

System Speed Dial Toll Check

Station Locking

System Speed Dial

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MMC: 701

Table A. COS Feature List by Option Number

USABLE FEATURE

M Version L Version LCD Display

61 61 TRK EHLD (M&L)

COS Option

Trunk Exclusive Hold

63

64

65

63

64

65

VM AREC

VM AME

VM REC

CALL STN GROUP

Auto Record

Answer Machine Emulator

Call Record

91

92

93

94

95

96

97

83

84

85

86

87

88

89

90

M Version L Version LCD Display

66 66 STNGRP 01

67

68

69

70

67

68

69

70

STNGRP 02

STNGRP 03

STNGRP 04

STNGRP 05

71

72

73

74

71

72

73

74

STNGRP 06

STNGRP 07

STNGRP 08

STNGRP 09

75

76

77

78

79

80

81

82

75

76

77

78

79

80

81

82

STNGRP 10

STNGRP 11

STNGRP 12

STNGRP 13

STNGRP 14

STNGRP 15

STNGRP 16

STNGRP 17

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

STNGRP 18

STNGRP 19

STNGRP 20

STNGRP 21

STNGRP 22

STNGRP 23

STNGRP 24

STNGRP 25

STNGRP 26

STNGRP 27

STNGRP 28

STNGRP 29

STNGRP 30

STNGRP 31

STNGRP 32

COS Option

Station group 01 calling

Station group 02 calling

Station group 03 calling

Station group 04 calling

Station group 05 calling

Station group 06 calling

Station group 07 calling

Station group 08 calling

Station group 09 calling

Station group 10 calling

Station group 11 calling

Station group 12 calling

Station group 13 calling

Station group 14 calling

Station group 15 calling

Station group 16 calling

Station group 17 calling

Station group 18 calling

Station group 19 calling

Station group 20 calling

Station group 21 calling

Station group 22 calling

Station group 23 calling

Station group 24 calling

Station group 25 calling

Station group 26 calling

Station group 27 calling

Station group 28 calling

Station group 29 calling

Station group 30 calling

Station group 31 calling

Station group 32 calling

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MMC: 701

Table A. COS Feature List by Option Number

USABLE FEATURE

M Version L Version LCD Display

98 98 STNGRP 33

99

100

99

100

STNGRP 34

STNGRP 35

101

102

103

104

101

102

103

104

STNGRP 36

STNGRP 37

STNGRP 38

STNGRP 39

105

106

107

108

109

110

111

112

113

114

115

105

106

107

108

109

110

111

112

113

114

115

STNGRP 40

STNGRP 41

STNGRP 42

STNGRP 43

STNGRP 44

STNGRP 45

STNGRP 46

STNGRP 47

STNGRP 48

STNGRP 49

STNGRP 50

COS Option

Station group 33 calling

Station group 34 calling

Station group 35 calling

Station group 36 calling

Station group 37 calling

Station group 38 calling

Station group 39 calling

Station group 40 calling

Station group 41 calling

Station group 42 calling

Station group 43 calling

Station group 44 calling

Station group 45 calling

Station group 46 calling

Station group 47 calling

Station group 48 calling

Station group 49 calling

Station group 50 calling

CALL TRK GROUP

M Version L Version LCD Display

116 116 TRKGRP01

117

118

117

118

TRKGRP02

TRKGRP03

119

120

121

122

119

120

121

122

TRKGRP04

TRKGRP05

TRKGRP06

TRKGRP07

123

124

125

126

127

123

124

125

126

127

TRKGRP08

TRKGRP09

TRKGRP10

TRKGRP11

TRKGRP12

128

129

130

131

132

133

134

128

129

130

131

132

133

134

TRKGRP13

TRKGRP14

TRKGRP15

TRKGRP16

TRKGRP17

TRKGRP18

TRKGRP19

COS Option

Trunk group 01 calling

Trunk group 02 calling

Trunk group 03 calling

Trunk group 04 calling

Trunk group 05 calling

Trunk group 06 calling

Trunk group 07 calling

Trunk group 08 calling

Trunk group 09 calling

Trunk group 10 calling

Trunk group 11 calling

Trunk group 12 calling

Trunk group 13 calling

Trunk group 14 calling

Trunk group 15 calling

Trunk group 16 calling

Trunk group 17 calling

Trunk group 18 calling

Trunk group 19 calling

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CALL TRK GROUP

158

159

160

161

162

163

164

165

150

151

152

153

154

155

156

157

M Version L Version LCD Display

135 135 TRKGRP20

136

137

136

137

TRKGRP21

TRKGRP22

138

139

140

141

138

139

140

141

TRKGRP23

TRKGRP24

TRKGRP25

TRKGRP26

142

143

144

145

146

147

148

149

142

143

144

145

146

147

148

149

TRKGRP27

TRKGRP28

TRKGRP29

TRKGRP30

TRKGRP31

TRKGRP32

TRKGRP33

TRKGRP34

150

151

152

153

154

155

156

157

158

159

160

161

162

163

164

165

TRKGRP35

TRKGRP36

TRKGRP37

TRKGRP38

TRKGRP39

TRKGRP40

TRKGRP41

TRKGRP42

TRKGRP43

TRKGRP44

TRKGRP45

TRKGRP46

TRKGRP47

TRKGRP48

TRKGRP49

TRKGRP50

COS Option

Trunk group 20 calling

Trunk group 21 calling

Trunk group 22 calling

Trunk group 23 calling

Trunk group 24 calling

Trunk group 25 calling

Trunk group 26 calling

Trunk group 27 calling

Trunk group 28 calling

Trunk group 29 calling

Trunk group 30 calling

Trunk group 31 calling

Trunk group 32 calling

Trunk group 33 calling

Trunk group 34 calling

Trunk group 35 calling

Trunk group 36 calling

Trunk group 37 calling

Trunk group 38 calling

Trunk group 39 calling

Trunk group 40 calling

Trunk group 41 calling

Trunk group 42 calling

Trunk group 43 calling

Trunk group 44 calling

Trunk group 45 calling

Trunk group 46 calling

Trunk group 47 calling

Trunk group 48 calling

Trunk group 49 calling

Trunk group 50 calling

CALL BIVMS GROUP

M Version L Version LCD Display

166 166 VMSSTN01

167

168

167

168

VMSSTN02

VMSSTN03

169

170

171

172

169

170

171

172

VMSSTN04

VMSSTN05

VMSSTN06

VMSSTN07

COS Option

SVM Port 01 calling

SVM Port 02 calling

SVM Port 03 calling

SVM Port 04 calling

SVM Port 05 calling

SVM Port 06 calling

SVM Port 07 calling

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TECHNICAL MANUAL

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PART 2 APRIL 2002

MMC: 701

CALL BIVMS GROUP

M Version L Version LCD Display

173 173 VMSSTN08

174

175

174

175

VMSSTN09

VMSSTN10

176

177

178

179

176

177

178

179

VMSSTN11

VMSSTN12

VMSSTN13

VMSSTN14

COS Option

SVM Port 08 calling

SVM Port 09 calling

SVM Port 10 calling

SVM Port 11 calling

SVM Port 12 calling

SVM Port 13 calling

SVM Port 14 calling

180

181

180

181

VMSSTN15

VMSSTN16

SVM Port 15 calling

SVM Port 16 calling

DEFAULT DATA: ALL VALUES YES, EXCEPT USEABLE FEATURES 14, 38, 56, 63,

64, 65

RELATED ITEMS: MMC 700 COPY COS CONTENTS

MMC 702 TOLL DENY TABLE

MMC 703 TOLL ALLOWANCE TABLE

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TECHNICAL MANUAL

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PART 2 SEPTEMBER 2003

MMC: 722

STATION KEY PROGRAMMING

DESCRIPTION:

Allows the customizing of programmable keys on specific electronic keysets, AOM, or 64 button module on the iDCS 500 system. For keysets, buttons 1 and 2 are set as CALL buttons by default. For AOM’s and 64 button DSS box’s all buttons are set as DS keys by default. Features are entered via dial pad keys by pressing the dial pad number the required number of steps to select the feature. For example, for

OHVA, the number 6 is pressed three times. If the BOSS key is required, press 2 for the first letter B and then use the UP or DOWN key to change the selection from

BARGE to BOSS.

DIAL KEYPAD

DIAL 2

DIAL 3

DIAL 4

DIAL 5

DIAL 6

DIAL 7

DIAL 8

DIAL 9

PROGRAM KEYS

UP & DOWN

KEYPAD

SOFT KEYS

SPK

HOLD

AAPLAY BARGE CAD

DGPALM EP FAUTO

GPIK HDSET IG

LANREQ LANREQ LANREQ

MMPA NEW OHVA

TG UA VM

WAKEUP XCHIN WAKEUP

Used to scroll through options

Used to enter selections

Move cursor left and right

Used to store data and advance to next MMC

Used to clear previous entry

1. Press TRSF 722

Display shows

2. Enter selected station number (e.g., 205)

OR

Press UP or DOWN key to select station

Press RIGHT soft key to move cursor

[201] KEY PROG.

01:CALL1

[205] KEY PROG.

01:CALL1

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PART 2 SEPTEMBER 2003

MMC: 722

3. Enter selected key number (e.g., 18)

OR

Press UP or DOWN key to select key number

Press RIGHT soft key to move cursor

4. Using above chart, press dial pad key number to make selection

OR

Press UP or DOWN key to make selection

Press RIGHT soft key to advance cursor to step 5 to enter extender if required or to return to step 2

5. If required, enter extender (e.g.,03)

OR

[201] KEY PROG.

18:NONE

_

[201] KEY PROG.

18:NONE

GPIK_

[201] KEY PROG.

18:NONE

GPIK03

Press UP or DOWN key to make selection

Press RIGHT soft key to return to step 2

6. Press TRSF to store and exit

OR

Press SPK to store and advance to next MMC

DEFAULT DATA: SEE BELOW

RELATED ITEMS: MMC 107 KEY EXTENDER

MMC 720 COPY KEY PROGRAMMING

DCS KEYSETS

MMC 721 SAVE STATION KEY PROGTRAMMING

Default 24 Button Keyset with or without Display

01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9

07:NONE 08:NONE 09:NONE 10:NONE 11:NONE 12:NONE

13:NONE 14:NONE 15:NONE 16:NONE 17:NONE 18:NONE

19:CONF 20:SPD 21:LNR 22:PAGE 23:CBK 24:MSG

Default 12 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9

07:CONF 08:SPD 09:LNR 10:PAGE 11:CBK 12:MSG

Default Add-On Module

iDCS 500

TECHNICAL MANUAL

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MMC: 722

01:DS 02:DS 03:DS 04:DS

05:DS 06:DS 07:DS 08:DS

09:DS 10:DS 11:DS 12:DS

13:DS 14:DS 15:DS 16:DS

17:DS 18:DS 19:DS 20:DS

21:DS 22:DS 23:DS 24:DS

25:DS 26:DS 27:DS 28:DS

29:DS 30:DS 31:DS 32:DS

Default 64 Button DSS Box

01:DS 02:DS 03:DS 04:DS

05:DS 06:DS 07:DS 08:DS

09:DS 10:DS 11:DS 12:DS

13:DS 14:DS 15:DS 16:DS

17:DS 18:DS 19:DS 20:DS

21:DS 22:DS 23:DS 24:DS

25:DS 26:DS 27:DS 28:DS

29:DS 30:DS 31:DS 32:DS

33:DS 34:DS 35:DS 36:DS

37:DS 38:DS 39:DS 40:DS

41:DS 42:DS 43:DS 44:DS

45:DS 46:DS 47:DS 48:DS

49:DS 50:DS 51:DS 52:DS

53:DS 54:DS 55:DS 56:DS

57:DS 58:DS 59:DS 60:DS

61:DS 62:DS 63:DS 64:DS

Default 7 Button Keyset

01:CALL1 02:CALL2 03:NONE

04:NONE 05:NONE 06:NONE

07:MSG

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MMC: 722

iDCS KEYSETS

Default 28 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:MESSAGE

06:NONE 07:NONE 08:NONE 09:NONE 10:NONE

11:NONE 12:NONE 13:NONE 14:NONE 15:NONE

16:NONE 17:NONE 18:NONE 19:NONE 20:NONE

21:NONE 25:NONE

22:NONE 26:NONE

23:MEMORY 27:REDIAL

24:TRANSFER 28:SPEAKER

Default 18 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:MESSAGE

06:NONE 07:NONE 08:NONE 09:NONE 10:NONE

21:NONE 25:NONE

22:NONE 26:NONE

23:MEMORY 27:REDIAL

24:TRANSFER 28:SPEAKER

Default 8 Button Keyset

01:CALL1 02:CALL2 03:MESSAGE 04:TRANSFER

05:NONE 06:NONE 07:NONE 08:SPEAKER

Default 14 Button DSS Box

31:DS

32:DS

33:DS

34:DS

35:DS

36:DS

37:DS

38:DS

39:DS

40:DS

41:DS

42:DS

43:DS

44:DS

iDCS 500

TECHNICAL MANUAL

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MMC: 722

Default 64 Button DSS Box

01:DS 02:DS 03:DS 04:DS

05:DS 06:DS 07:DS 08:DS

09:DS 10:DS 11:DS 12:DS

13:DS 14:DS 15:DS 16:DS

17:DS 18:DS 19:DS 20:DS

21:DS 22:DS 23:DS 24:DS

25:DS 26:DS 27:DS 28:DS

29:DS 30:DS 31:DS 32:DS

33:DS 34:DS 35:DS 36:DS

37:DS 38:DS 39:DS 40:DS

41:DS 42:DS 43:DS 44:DS

45:DS 46:DS 47:DS 48:DS

49:DS 50:DS 51:DS 52:DS

53:DS 54:DS 55:DS 56:DS

57:DS 58:DS 59:DS 60:DS

61:DS 62:DS 63:DS 64:DS

Programmable Key Assignments

AAPLAY AUTO ATTENDANT PLAY*

AAREC AUTO ATTENDANT RECORD*

ABW: AGENT BUSY WRAPUP

AN/RLS: ANSWER/RELEASE

BARGE: BARGE-IN

BILL: HOTEL/MOTEL BILL FEATURE

BOSS: BOSS/SECRETARY

CAD CALL ACTIVITY DISPLAY****

CBK: CALLBACK

CONF: CONFERENCE

CONP: CONNECTED NAME ID

PRESENTATION (LE)

CREDIT: HOTEL/MOTEL CREDIT FEATURE

iDCS 500

TECHNICAL MANUAL

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MMC: 722

CSNR: CALLER ID SAVE NUMBER REDIAL

DIR: DIRECTORY

DND: DO NOT DISTURB

DNDO: DO NOT DISTURB OVERRIDE

DROP DROP

EP ESTABLISHED CALL PICKUP***

FAUTO: FORCED AUTO ANSWER

FLASH: FLASH

HOLD: HOLD

HOTEL: HOTEL/MOTEL MULTI FUNCTION

IG: IN/OUT OF GROUP

LCR: LEAST COST ROUTING

LNR: LAST NUMBER REDIAL

MMPA: MEET ME PAGE ANSWER

MMPG: MEET ME PAGE

MSG: MESSAGE

MUTE: MUTE

NND: NAME NUMBER DATE (CID*/ANI)

OHVA: OFF-HOOK VOICE ANNOUNCE

OPER: OPERATOR

PAGE: PAGE

PAGPK: PICKUP PAGE HOLD

PARK CALL PARK ORBIT

iDCS 500

TECHNICAL MANUAL

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PROGRAMMING

PART 2 SEPTEMBER 2003

MMC: 722

PAUSE: PAUSE

PMSG: PROGRAMMED STATION MESSAGE

PRB: PRIVACY RELEASE BRIDGE***

RB: HOTEL/MOTEL REMOTE BILLING

(LOBBY PHONE SVC)

RETRY: AUTO REDIAL ON BUSY

RSV: HOTEL/MOTEL ROOM STATUS VIEW

RTO: RING TIME OVERIDE

SETDND: SET DO NOT DISTURB***

SETMG: SET MESSAGE W/O RING

SLOCAT: HOTEL/MOTEL STAFF LOCATOR

FEATURE

SNR: SAVED NUMBER REDIAL

SPKR: SPEAKER

STORE: STORE DISPLAYED NUMBER

(CID*/ANI)

TIMER: TIMER

TRSF: TRANSFER

VM: VOICE MAIL MEMO**

VMADM: VOICE MAIL ADMINISTRATION**

VMAME: ANSWER MACHINE EMULATION**

VMMSG: VOICE MAIL MESSAGE KEY**

WAKE UP: WAKE UP

XCHIN: HOTEL/MOTEL EXPRESS CHECK IN

FEATURE

NOTE: Items marked with an asterisk require optional hardware. Items marked with a double asterisk require a Voice Mail card. Items marked with three asterisks are only accessible on a iDCS 500-L system. Items marked with four asterisks are only accessible on a system with a LAN module installed on the MCP card.

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PART 2 MARCH 2003

MMC: 723

SYSTEM KEY PROGRAMMING

DESCRIPTION:

This MMC is much like MMC 722, Station Key Programming. The main difference is that this MMC is system-wide rather than on a per-station basis. Features are entered via the dial keypad by pressing numbers as shown in the table. For example, for OHVA the number 6 is pressed three times. If the BOSS key is required, press 2 for the first letter B, and then use the UP or DOWN key to change selection from BARGE to BOSS.

DIAL KEYPAD

COUNT→

DIAL 2

DIAL 3

DIAL 4

1 2 3

AAPLAY

DICT

GPIK

BARGE

DICT

HDSET

CALL

FAUTO

I/G

DIAL 6

DIAL 7

DIAL 8

TYPE OF SET

0 24-BTN

1 12-BTN

2 7-BTN

MMPA

PAGE

TG

NEW

REJECT

UA

OHVA

SETMG

VDIAL

4 64-BTN AOMs

5

6

7

28 BTN

18 BTN

8 BTN

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SOFT KEYS Move cursor left and right

SPK Used to store data and advance to next MMC

HOLD Used to clear previous entry

Home Page iDCS 500

TECHNICAL MANUAL

MMC: 723

ACTION

1. Press TRSF 723

Display shows

2. Enter type of set via dial keypad ( e.g.,5)

OR

Press UP or DOWN key to make selection and press RIGHT soft key

3. Enter key number (e.g., 18)

OR

Press UP or DOWN key to make selection and press RIGHT soft key

4. Using table above, press dial keypad number to make selection

OR

Press UP or DOWN key to make selection and press RIGHT soft key to advance cursor to step 5 to enter extender, if required

OR

Press LEFT soft key to return to step 3

5. If required, enter extender (e.g.,03)

OR

Press UP or DOWN key to make selection and press RIGHT soft key to return to step 2

6. Press TRSF to store and exit

OR

Press SPK to store and advance to next

MMC

PROGRAMMING

PART 2 MARCH 2003

DISPLAY

TYPE:24 BTN SETS

01:CALL1

TYPE:24 BTN SETS

01:CALL1

TYPE:24 BTN SETS

18:DS

TYPE:24 BTN SETS

18:DS

GPIK

TYPE:24 BTN SETS

18:DS

GPIK03

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TECHNICAL MANUAL

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PART 2 MARCH 2003

MMC: 723

DEFAULT DATA:

DCS KEYSETS

Default 24 Button Keyset with or without Display

01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9

07:NONE 08:NONE 09:NONE 10:NONE 11:NONE 12:NONE

13:NONE 14:NONE 15:NONE 16:NONE 17:NONE 18:NONE

19:CONF 20:SPD 21:LNR 22:PAGE 23:CBK 24:MSG

Default 12 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9

07:CONF 08:SPD 09:LNR 10:PAGE 11:CBK 12:MSG

Default Add-On Module

01:DS 02:DS 03:DS 04:DS

05:DS 06:DS 07:DS 08:DS

09:DS 10:DS 11:DS 12:DS

13:DS 14:DS 15:DS 16:DS

17:DS 18:DS 19:DS 20:DS

21:DS 22:DS 23:DS 24:DS

25:DS 26:DS 27:DS 28:DS

29:DS 30:DS 31:DS 32:DS

Default 64 Button DSS Box

01:DS 02:DS 03:DS 04:DS

05:DS 06:DS 07:DS 08:DS

09:DS 10:DS 11:DS 12:DS

13:DS 14:DS 15:DS 16:DS

17:DS 18:DS 19:DS 20:DS

21:DS 22:DS 23:DS 24:DS

25:DS 26:DS 27:DS 28:DS

29:DS 30:DS 31:DS 32:DS

33:DS 34:DS 35:DS 36:DS

37:DS 38:DS 39:DS 40:DS

41:DS 42:DS 43:DS 44:DS

45:DS 46:DS 47:DS 48:DS

49:DS 50:DS 51:DS 52:DS

53:DS 54:DS 55:DS 56:DS

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MMC: 723

57:DS 58:DS 59:DS 60:DS

61:DS 62:DS 63:DS 64:DS

Default 7 Button Keyset

01:CALL1 02:CALL2 03:NONE

04:NONE 05:NONE 06:NONE

07:MSG

iDCS KEYSETS

Default 28 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:MESSAGE

06:NONE 07:NONE 08:NONE 09:NONE 10:NONE

11:NONE 12:NONE 13:NONE 14:NONE 15:NONE

16:NONE 17:NONE 18:NONE 19:NONE 20:NONE

21:NONE 25:NONE

22:NONE 26:NONE

23:MEMORY 27:REDIAL

24:TRANSFER 28:SPEAKER

Default 18 Button Keyset

01:CALL1 02:CALL2 03:NONE 04:NONE 05:MESSAGE

06:NONE 07:NONE 08:NONE 09:NONE 10:NONE

21:NONE 25:NONE

22:NONE 26:NONE

23:MEMORY 27:REDIAL

24:TRANSFER 28:SPEAKER

Default 8 Button Keyset

01:CALL1 02:CALL2 03:MESSAGE 04:TRANSFER

05:NONE 06:NONE 07:NONE 08:SPEAKER

iDCS 500

TECHNICAL MANUAL

MMC: 723

Default 14 Button DSS Box

31:DS

32:DS

33:DS

34:DS

35:DS

36:DS

37:DS

38:DS

39:DS

40:DS

41:DS

42:DS

43:DS

44:DS

Default 64 Button DSS Box

01:DS 02:DS 03:DS 04:DS

05:DS 06:DS 07:DS 08:DS

09:DS 10:DS 11:DS 12:DS

13:DS 14:DS 15:DS 16:DS

17:DS 18:DS 19:DS 20:DS

21:DS 22:DS 23:DS 24:DS

25:DS 26:DS 27:DS 28:DS

29:DS 30:DS 31:DS 32:DS

33:DS 34:DS 35:DS 36:DS

37:DS 38:DS 39:DS 40:DS

41:DS 42:DS 43:DS 44:DS

45:DS 46:DS 47:DS 48:DS

49:DS 50:DS 51:DS 52:DS

53:DS 54:DS 55:DS 56:DS

57:DS 58:DS 59:DS 60:DS

61:DS 62:DS 63:DS 64:DS

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iDCS 500

TECHNICAL MANUAL

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MMC: 723

Programmable Key Assignments

AAPLAY AUTO ATTENDANT PLAY*

AAREC AUTO ATTENDANT RECORD*

ABW: AGENT BUSY WRAPUP

PROGRAMMING

PART 2 MARCH 2003

AN/RLS: ANSWER/RELEASE

BARGE: BARGE-IN

BILL: HOTEL/MOTEL BILL FEATURE

BOSS: BOSS/SECRETARY

CAD CALL ACTIVITY DISPLAY****

CBK: CALLBACK

CONF: CONFERENCE

CONP: CONNECTED NAME ID

PRESENTATION (LE)

CREDIT: HOTEL/MOTEL CREDIT FEATURE

CSNR: CALLER ID SAVE NUMBER REDIAL

DIR: DIRECTORY

DND: DO NOT DISTURB

DNDO: DO NOT DISTURB OVERRIDE

DROP DROP

FAUTO: FORCED AUTO ANSWER

FLASH: FLASH

iDCS 500

TECHNICAL MANUAL

MMC: 723

HOLD: HOLD

HOTEL: HOTEL/MOTEL MULTI FUNCTION

IG: IN/OUT OF GROUP

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LCR: LEAST COST ROUTING

LNR: LAST NUMBER REDIAL

MMPA: MEET ME PAGE ANSWER

MSG: MESSAGE

MUTE: MUTE

NND: NAME NUMBER DATE (CID*/ANI)

OHVA: OFF-HOOK VOICE ANNOUNCE

OPER: OPERATOR

PAGE: PAGE

PAGPK: PICKUP PAGE HOLD

PARK CALL PARK ORBIT

PAUSE: PAUSE

PMSG: PROGRAMMED STATION MESSAGE

PRB PRIVACY RELEASE BRIDGE***

RB: HOTEL/MOTEL REMOTE BILLING

(LOBBY PHONE SERVICE)

RETRY: AUTO REDIAL ON BUSY

RSV: HOTEL/MOTEL ROOM STATUS VIEW

RTO: RING TIME OVERIDE

SETDND: SET DO NOT DISTURB***

SETMG: SET MESSAGE W/O RING

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TECHNICAL MANUAL

MMC: 723

SLOCAT: HOTEL/MOTEL STAFF LOCATOR

FEATURE

SNR: SAVED NUMBER REDIAL

PROGRAMMING

PART 2 MARCH 2003

SPKR: SPEAKER

STORE: STORE DISPLAYED NUMBER

(CID/ANI)*

TIMER: TIMER

TRSF: TRANSFER

VM: VOICE MAIL MEMO**

VMADM: VOICE MAIL ADMINISTRATION**

VMAME: ANSWER MACHINE EMULATION**

VMMSG: VOICE MAIL MESSAGE KEY**

WAKE UP: WAKE UP

XCHIN: HOTEL/MOTEL EXPRESS CHECK IN

FEATURE

NOTE: Items marked with an asterisk require optional hardware. Items marked with a double asterisk require a Voice Mail card. Items marked with three asterisks are only accessible on a iDCS 500-L system. Items marked with four asterisks are only accessible on a system with a LAN module installed on the MCP card.

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MMC: 724

DIAL NUMBERING PLAN

DESCRIPTION:

This MMC allows the technician to change directory numbers for stations, trunks, station groups, trunk groups and feature access codes. The system can be preprogrammed with a default three or four digit numbering for station, station groups and trunk numbers depending on the position of the DIP switches on the

PMCP card. There is an error message provided to prevent the accidental duplication of a directory number or feature access code.

0

1

STN NUM PLAN

TRK NUM PLAN

5

6

2

3

4

AA NUMPLAN

MISC NUM PLAN

This is where station directory numbers are changed or assigned.

This is where trunk directory numbers are changed or assigned.

This is where AA port directory numbers are changed or assigned.

This is where directory numbers for relays,

MOH ports and the alarm sensor are changed or assigned.

This is where station group numbers are changed or assigned.

This is where trunk group numbers are changed or assigned.

This is where feature access codes are changed or assigned. Dialing codes are entered via the dial pad key by pressing the dial pad number the required steps to select the feature. For example, for OHVA, the number 6 would be pressed three times.

NOTE: Please remember that this program is system-wide.

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TECHNICAL MANUAL

9

7

8

BRI STN NO. PLAN

NTWK LCR

PROGRAMMING

PART 2 SEPTEMBER 2003

MMC: 724

This is where directory numbers for BRI ports.

MMC 427 is to assign as stations or trunks.

This is where additional LCR access codes are entered in the case when two or more iDCS

500 systems are networked together.

NOTE: Networking is only available with the iDCS 500-LE system.

VIRTUAL EXT This is where virtual station directory numbers are changed or assigned.

FEATURE NUMBERING DIAL KEY PAD

COUNT→

DIAL 2

DIAL 3

DIAL 4

1 2 3

AAPLAY

DGPALM

GPIK

BARGE

EP

HDSET

CAD

FAUTO

IG

DIAL 6

DIAL 7

DIAL 8

PROGRAM KEYS

UP & DOWN

KEYPAD

SOFT KEYS

SPK

HOLD

MMPA

PAGE

TG

NEW

PAGE

UA

OHVA

SETDND

VM

Used to scroll through options

Used to enter selections

Move cursor left and right

Used to store data and advance to next MMC

Used to clear previous entry

1. Press TRSF 724

Display shows

2. Dial option number to make selection

(e. g., 2)

OR

Press UP or DOWN key to make selection and press RIGHT soft key to advance cursor

OR

STN NUMBER PLAN:C1

S02P01:2001

FEAT NUMBER PLAN

ABAND :64

_

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MMC: 724

3. Dial first letter of feature name (e. g., 7)

AND

Press UP or DOWN key to make selection then press RIGHT soft key to advance cursor

4. Enter digits (e.g., 63) via the dial keypad

5. Press LEFT soft key to enter change and continue to make changes

OR

Press RIGHT soft key to enter and return to

FEAT NUMBER PLAN

PAGE :55

_

FEAT NUMBER PLAN

PARK :NONE

__

FEAT NUMBER PLAN

PARK :NONE

63

FEAT NUMBER PLAN

PARK :NONE

63 step 2; if an error message appears indicating duplication of access code, enter

1 for YES for change or enter 0 for NO for no change

5. Press TRSF to store and exit

NUMBER IN USE

CHANGE? Y:1,N:0

OR

Press SPK to store and advance to next

MMC

DEFAULT DATA: SEE BELOW

STN DIAL NUM:

TRK DIAL NUM:

AA/VD DIAL NO:

MISC DIAL NUM:

2xx or 2xxx

3xx or 3xxx

701 ~ 7xx or 7001 ~ 7xxx

AA: 3951 ~

MOH: 371 ~ 377

STNG DIAL NUMBER: 5xx

TRKG DIAL NUMBER: 9, 8xx

ABAND

ABW

64

None

ALMCLR 57

ACCT

AUTH

BARGE

47

4

None

iDCS 500

TECHNICAL MANUAL

BILL*

BLOCK

BOSS

CAMP

CANMG

CBK

CHIN*

CHOUT

CONF

CONP

CR

CREDIT*

DIR

DISALM

MMC: 724

None

None

None

45

42

44

None

*

46

None

None [L ONLY]

None

None

None

58

FAUTO

FLASH

FWD

GRPK

14

49

60

66

HDSET

HLDPK

None

12

HOLD 11

HOTEL* None

IG

INFDSP

LCR

None

None

None

LISTN

LNR

MMPA

MMPG

None

19

56

54 (M)

MSG

MYGRPK

43

None

NEW 18

NOCLIP None

OHVA

OPER

PAGE

None

0

55

PAGPK

PARK

10

NONE

PTHR

RB*

RP*

RSV*

None [L ONLY]

None

None

None

REJECT

RTO

None

None

SETMG 41

SLOCAT* None

SLTMMC 15

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PROGRAMMING

PART 2 SEPTEMBER 2003

iDCS 500

TECHNICAL MANUAL

SNR

SPEED

SRELOC

UA

VMADM

VMAME

VMMSG

WAKEUP*

WCOS

S0 STN DIAL NO.:

VIRT EXT:

*Hotel/Motel Feature.

MMC: 724

17

16

None

67

None

None

None

None

59

7801~7832

3501 ~ 35xx

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PART 2 SEPTEMBER 2003

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PART 2 APRIL 2002

MMC: 727

SYSTEM VERSION DISPLAY

DESCRIPTION:

This MMC is only used for system version display. This is a READ ONLY MMC.

PROGRAM KEYS

UP & DOWN

KEYPAD

SPK

Used to scroll through options

Used to enter selections

Used to store data and advance to next MMC

1. Press TRSF 727

Display shows

Press UP or DOWN key to select other

Card versions

LAN

Cabinet and Slot shown

TEPRI CARD T1 MODE

Cabinet and Slot shown

TEPRI CARD PRI MODE

Cabinet and Slot shown

AUTO ATTENDANT CARD

Cabinet and Slot shown

VOICE MAIL CARD

Cabinet and Slot shown

DEFAULT DATA: NONE

RELATED ITEMS: NONE

MCP VERSION

2000.11.08.V1.00

SCP VERSION

2000.11.08.V1.00

LCP1 VERSION

2000.11.08.V1.00

LCP2 VERSION

2000.11.08.V1.00

LAN VERSION

2000.11.08.V1.0

C1-S1:DLI

NO VERSION DATA

TEPRI/T1

2000.02.23.V1.4

C2S06:TEPRI/TP

2000.02.23.V1.4

C1S09:AA

2000.09.19.V1.0

VM(C1-S6) VER(USA)

2000.12.10.V1.01

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TECHNICAL MANUAL

PROGRAMMING

PART 2 JANUARY 2002

MMC: 740

VM CARD RESTART

DESCRIPTION:

This MMC is only used for the Samsung Plug In Voice Mail Card.

There are two options available in this MMC:

DOWNLOAD

When the SVM card starts, part of the power up procedure will download data from the DCS to determine time, date, what mailboxes to create, and system numbering plan. This must be done at least once, but once done this download feature can be turned OFF to save boot up time.

CARD RESTART

If this option is set to YES the SVM card will immediately restart according to the download OPTION specified above.

NOTE:

If during any test procedures you need to run the iDCS 500 system with a default database and power up with this MMC option set to YES the SVM database will be overwritten according to the data in MMC 741 and the default numbering plan. If you plan this type of test, remove SVM until the procedure is finished and the customer database is reloaded.

PROGRAM KEYS

UP & DOWN

KEYPAD

SPK

Changes MMC data between YES and NO

0 and 1 will change data and advance to other option

Used to store data and advance to next MMC

1. Press TRSF 740

Display shows

2. Dial 0 or 1 to set option and advance

4. Dial 0 or 1 to set option and advance

VM CARD RESTART

DOWNLOAD ? YES

VM CARD RESTART

CARD RESTART?NO

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TECHNICAL MANUAL

MMC: 740

5. Press TRSF to store and exit

OR

Press SPK to store and advance to next MMC

6. Enter 0 for non urgent or 1 for urgent

DEFAULT DATA: CARD RESTART: NO

RELATED ITEMS: NONE

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MMC: 741

ASSIGN MAILBOX

DESCRIPTION:

This MMC is only used for the Samsung Plug in Voice Mail Card. It assigns each station or group as having a mailbox (yes or no). When stations or groups are flagged as YES, during Voice Mail card power up mailboxes will be created for each directory number with a “YES” entry.

Once the Voice Mail database has been created new boxes can be added. a) Through Voice Mail administration, b) By adding a new mailbox in this system and cycling system power.

If a mailbox is to be removed it must be done through Voice Mail administration.

If a station that do not have an associated voice mailbox, call the Voice Mail system they will be answered by the Voice Mail system main greeting.

NOTE: The groups that are supported are 500 to 528 (529 or 549 being the Voice

Mail group). Mailboxes that are needed for people that do not have an extension must be added through Voice Mail programming.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SOFT KEYS Move cursor left and right

SPK Used to store data and advance to next MMC

Used to select ALL ANS/RLS

ACTION DISPLAY

1. Press TRSF 741

Display shows

2. Dial station number OR

ASSIGN MAIL BOX

[201]: YES

ASSIGN MAIL BOX

225 : YES Press UP or DOWN to scroll the number.

3. Press RIGHT soft key to move cursor ASSIGN MAIL BOX

225 : YES

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MMC: 741

4. Change status using UP and DOWN

OR

Dial 0 for NO or 1 for YES.

5. Press TRSF button to store and exit

OR

Press SPK button to store and advance to next MMC

DEFAULT DATA: ALL STATIONS = YES

ALL GROUPS = NO

RELATED ITEMS: NONE

PROGRAMMING

PART 2 JANUARY 2002

ASSIGN MAIL BOX

225 : NO

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MMC: 743

AUTO

DESCRIPTION:

This MMC is only used for the Samsung Plug in Voice Mail Card.

Some specific station in the phone system can be assigned to automatically record conversations. When this option is set, all incoming, all outgoing, or all calls

(incoming or outgoing) can be recorded.

When this option is selected a specific port can be assigned for each station set to automatic conversation recording or the effectiveness of this feature cannot be guaranteed.

In this MMC you can assign:

1. Which station use this feature. – Station number

2. What mailbox the conversation are recorded in. – Mailbox number

3. What type of conversations are recorded, in, out or both. – I, O or B

4. What port is dedicated to the station. – Voice mail port number

A maximum of 8 stations can this feature in the iDCS 500 system.

The same port cannot be assigned to more than one station. Attempts to do this will result in an error message.

When a Voice Mail port is assigned here, it is automatically removed from the Voice

Mail group (529 or 549) defined in MMC 601.

WARNING : Before using this feature make sure that you are not violating any state or federal laws. Some states require that the recorded party be notified. SAMSUNG is not responsible for any illegal use of this feature.

PROGRAM KEYS

UP & DOWN

KEYPAD

SOFT KEYS

SPK

HOLD

Used to scroll through options

Used to enter selections

Move cursor left and right

Used to store data and advance to next MMC

Used to delete an entry

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MMC: 743

ACTION

1. Press TRSF 743

Display shows

2. Dial station number

OR

Press UP or DOWN to scroll the number.

Press RIGHT soft key to move cursor

3. Enter mailbox number using number keys.(e.g.,201).

Press right SOFT key to move cursor.

4. Enter VM port number using keypad or UP or DOWN. Press right SOFT key to move

cursor.

5. Enter call type, I, O or B.

6. Press TRSF button to store and exit

OR

Press SPK button to store and advance to next MMC

DEFAULT DATA: NONE

RELATED ITEMS: NONE

PROGRAMMING

PART 2 NOVEMBER 2001

DISPLAY

AUTO RECORD

STN:201 MB:NONE

AUTO RECORD

STN:201 MB:NONE

AUTO RECORD

STN:201 MB:201

AUTO RECORD

PORT:NONE CALL:I

AUTO RECORD

PORT:209 CALL:B

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MMC: 744

VM DAY / NIGHT

DESCRIPTION:

This MMC is only used for the Samsung Plug In Voice Mail Card (CADENCE).

CADENCE can operate in either a DAY or NIGHT operating mode. This mode will determine what main menu greetings and options are played to the callers.

This operating mode can change automatically (if enabled in CADENCE) according to the setting in this MMC.

This MMC containes either a DAY or NIGHT instruction for each iDCS 500 Ring

Plan.

PROGRAM KEY

UP & DOWN Selects YES or NO

KEYPAD

SPK

Selects YES or NO

Used to store data and advance to next MMC

1. Press TRSF 744

Display shows

2. Press UP or DOWN to select a ring plan

VM DAY/NIGHT

RING 1 : DAY

VM DAY/NIGHT

RING 3 : DAY

3.

Press RIGHT soft key to move cursor VM DAY/NIGHT

RING 3 : DAY

4. Press UP or DOWN to select a DAY/NIGHT VM DAY/NIGHT

RING 3 : NIGHT

5. Press TRSF to store and exit

OR

Press SPK to store and advance to next

MMC

DEFAULT DATA: ALL RING PLANS = DAY

RELATED ITEMS: CADENCE CVM8A CARD

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PROGRAMMING

PART 2 SEPTEMBER 2002

MMC: 745

WARNING DESTINATION

DESCRIPTION:

This MMC is used to set alarm notification destinations for the Samsung Plug In Voice

Mail card and for the Hotel/Motel transaction buffer alarm.

1. Samsung Plug-In Voice Mail Card

This MMC provides an emergency destination for calls destined for the Voice Mail card, if the Voice Mail card is removed or is offline. In addition any calls that are forwarded to the Voice Mail card will not forward, they will remain ringing at the “fwd from” station until answered. This destination can be a station number or a group number.

2. Hotel/Motel Transaction Record Buffer Alarm

This MMC provides a destination for the Transaction Report Buffer Alarm. The transaction record buffer has a maximum capacity of 10,000 records. This alarm will ring the destination when the buffer level has reached 9500 records. Note: Either of these alarms may be disabled by setting the destination as NONE.

PROGRAM KEYS

Used to scroll through options

Used to enter selections

UP & DOWN

KEYPAD

SPK

HOLD

ACTION

Used to store data and advance to next MMC

Used to delete an entry

DISPLAY

WARNING DEST. 1. Press TRSF 745

Display shows

2. Dial station number or group number

OR

DEST:500

WARNING DEST.

DEST:501

Press UP or DOWN to scroll the number.

3. Press TRSF button to store and exit

OR press SPK button to store and advance to next MMC

iDCS 500

TECHNICAL MANUAL

DEFAULT DATA: DEST = 500

RELATED ITEMS: NONE

MMC: 745

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MMC: 746

VM HALT

DESCRIPTION:

This MMC is only used for the Samsung Plug in Voice Mail Card.

This MMC is used to halt the Voice Mail card (take it offline). It ensures that there is no traffic on the Voice Mail card when it is removed from the system.

NOTE: THIS OPERATION SHOULD BE PERFORMED BEFORE REMOVING THE

VOICE MAIL CARD FROM THE iDCS 500 SYSTEM.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

Used to store data and advance to next MMC SPK

ACTION DISPLAY

1. Press TRSF 746

Display shows

VM HALT

STATUS:PROC

2. Enter 1 to halt or 0 to process VM HALT

OR STATUS:PROC

Press UP or DOWN to scroll the selections.

3. When you select 1 to halt, display shows:

Press 1 to confirm.

VM HALT

ARE YOU SURE?YES

VM HALT

STATUS:HALT

5. Press TRSF button to store and exit

OR

Press SPK button to store and advance to next MMC

DEFAULT DATA: PROC

RELATED ITEMS: NONE

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MMC: 747

VM ALARM

DESCRIPTION:

This MMC is only used for the Samsung Plug in Voice Mail Card.

This MMC will generate an alarm message in the mailbox defined in MMC 741 whenever the Voice Mail disk drive reaches a threshold.

The threshold is measured in % full. This means that if the MMC is set for 80, the alarm will be generated when the disk exceeds 80% of the available drive space.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD Used to enter selections

SPK Used to store data and advance to next MMC

ACTION

1. Press TRSF 747

DISPLAY

VM ALARM

THRESHOLD:80 Display shows

2. Enter new threshold level. VM ALARM

THRESHOLD:75

3. Press TRSF button to store and exit

OR

Press SPK button to store and advance to next MMC

DEFAULT DATA: 80%

RELATED ITEMS: NONE

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MMC: 748

ASSIGN VM MOH

DESCRIPTION:

This MMC is only used for the Samsung Plug in Voice Mail Card.

This MMC is used to assign each port a Music on Hold source for the iDCS 500 from a sound file located on the SVM hard disk drive. The 100 available sound files are defined as numbers 5000 to 5099.

Basically SVM card supports various music for numbers 5000 to 5099. If you want to use default SVM support music, select the number. Otherwise, make sure you record the sound file first. The next step is to assign the sound file to a SVM port.

For example, if you record sound file 5025 you would associate 25 with a specific

SVM port, e.g. 225. This will dedicate the port for use only as MOH and remove it from group 529 or 549. Now 225 will show up as a valid music source in MMC 308,

309 and 408.

Each Music on Hold source assigned here requires one SVM port. SVM port is used for VMMOH, it must be disabled before boot up since SVM and the iDCS 500 use port 1 during boot up to exchange critical information. For this reason we suggest you use the last port as VMMOH ports.

PROGRAM KEYS

UP & DOWN Used to scroll through options

KEYPAD

SPK

HOLD

Used to enter selections

Used to store data and advance to next MMC

Used to delete an entry

ACTION

1. Press TRSF 748

Display shows

2. Press UP or DOWN to select SVM port.

DISPLAY

SET VMMOH

209: NOT USED

SET VMMOH

215: NOT USED

3. Move cursor to next field. Press UP or

DOWN to select sound file.

SET VMMOH

215: 25

iDCS 500

TECHNICAL MANUAL

MMC: 748

4. Press TRSF button to store and exit

OR

Press SPK button to store and advance to next MMC

DEFAULT DATA: NOT USED

RELATED ITEMS: NONE

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MMC: 749

VM IN/OUT

DESCRIPTION:

This MMC is only used for the Samsung Plug in Voice Mail Card.

This MMC is used to assign each Voice Mail Port as used for incoming, outgoing or both way calls. Note that this MMC must support outgoing calls if off premises notification (beeper, outbound follow me of outbound notification) is used.

PROGRAM KEYS

UP & DOWN Used to scroll through options

Used to enter selections KEYPAD

SPK

ACTION

Used to store data and advance to next MMC

DISPLAY

VM IN/OUT 1. Press TRSF 749

Display shows 209: IN/OUT

VM IN/OUT 2. Enter the Voice Mail port number.

OR

Press UP or DOWN to select SVM port.

3. Enter the selections.

215: IN/OUT

VM IN/OUT

215: MOH OR

Press UP or DOWN to scroll options.

4. Press TRSF button to store and exit

OR

Press SPK button to store and advance to next MMC

DEFAULT DATA: IN/OUT

RELATED ITEMS: NONE

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PART 2 NOVEMBER 2001

MMC: 806

CARD

DESCRIPTION:

Allows the preprogramming of a card slot for a specific board type. A board inserted into a iDCS 500 system will not be recognized by the system until it is ENABLED using this MMC. Cards installed using MMC 806 will NOT be assigned in the system numbering plan. You must then use MMC 724 to assign the desired directory numbers to extensions, trunks, AA, ports or miscellaneous functions. This MMC also shows which PSU is powering the card selected.

NOTE1: If a card is removed and a different type card is inserted and this MMC is performed, the memory associated with that card (i.e. key programming, etc.) will be erased.

NOTE 2: If a second PSU is required and is not available to support the added card(s) this MMC will provide an error NO POWER and will not allow card install. A second PSU must be installed in the cabinet the card is to be installed in.

PROGRAM KEYS

UP & DOWN

KEYPAD

SOFT KEYS

SPK

Used to scroll through options

Used to enter selections

Move cursor left and right

Used to store data and advance to next MMC

1. Press TRSF 806

Display shows

2. Press UP or DOWN key to make selection

(i.e. Cabinet 1) and press RIGHT soft key

To select which slot to address press UP or

DOWN key to make selection

OR

Use the dial pad to make a selection (i.e.

Slot 6) and press RIGHT soft key

Press UP or DOWN key to make selection or use the DIAL to select (1 = yes 0 = no).

C:1 – S:1 P:1

16DLI-> 16DLI

C:1 – S:1 P:1

16DLI-> 16DLI

C:1 – S:1 P:B

16DLI-> 16DLI

C:1 – S:6 P:N

NONE -> 16DLI

C:1 – S:6 P:N

RESET CARD? YES

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MMC: 806

Press UP or DOWN key to make selection or use the DIAL to select (1 = yes 0 = no).

and press RIGHT soft key to return to Step 1

Continue to add cards as shown in step 2

OR

Press TRSF to store and exit

OR

Press SPK to store and advance to next

MMC

C:1 – S:6 P:B

ARE YOU SURE? YES

DEFAULT DATA: NONE

RELATED ITEMS: MMC 724 DIAL NUMBERING PLAN

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MMC: 824-L

PROGRAMMING

PART 2 OCTOBER 2002

NETWORK DIAL PLAN

[L VERSION ONLY]

DESCRIPTION:

This MMC is the translation table that defines the extension dialing plan for the networked systems.

PROGRAMMED FIELD DESCRIPTIONS: PP:NONE ¬ DDDD

PP

DDDD

Dial Plan Number (01-96)

Link ID and leading digits for the extension numbers in that switch (8

SZ

MAX

MB characters maximum)

Number of digts in extension number (0-9)

Number of digits total (1-20) for ID number and extension number.

Create mailbox for this extension range in this switch (Y/N).

PROGRAM KEYS

UP & DOWN

KEYPAD

SOFT KEYS

Used to scroll through options

Used to enter selections

Move cursor left and right

1. Press TRSF 824

Display shows

2. Press UP or DOWN key to select

Plan number and press RIGHT

soft key to move cursor

3. Enter LINK ID and FIRST DIGIT of extension number using the keypad

and press RIGHT soft key to move cursor

4. Enter number of digits in the extension number. Cursor advances to next field

5. Dial maximum number of digits. Cursor advances to next field.

01: NONE ¬

SZ:0 MAX:00 MB:N

10: NONE

¬___

SZ:0 MAX:00 MB:N

10: NONE ¬ 0033

SZ:0 MAX:04 MB:N

10: NONE ¬ 0033

SZ:3 MAX:04 MB:N

10: NONE ¬ 0033

SZ:3 MAX:06 MB:N

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MMC: 824

6. Press UP or DOWN key to select Yes or

No for mailbox information.

Press RIGHT softkey to make change and return to Step 1

7. Press TRSF to store and EXIT or

Press SPK to store and advance to next MMC

DEFAULT DATA: NONE

PROGRAMMING

PART 2 OCTOBER 2002

10: NONE ¬ 0033

SZ:3 MAX:06 MB:Y

RELATED ITEMS: MMC 821 Q-SIG TRUNK

MMC 823 NETWORK DIALING

MMC 825 NETWORK OPTIONS

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