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PART 2 MARCH 2003
MMC: 102
CALL FORWARD
DESCRIPTION:
Allows the system administrator to program the call forward destinations for other station users. This MMC also allows call forward to be set after the destination has been entered.
The iDCS 500 system allows six types of call forwarding: FORWARD ALL,
FORWARD NO ANSWER, FORWARD BUSY, FORWARD FOLLOW ME and
FORWARD EXTERNAL. There is an additional option, FORWARD BUSY/NO
ANSWER, that allows both of these options to be activated at the same time, provided that destinations have been entered for both.
0 = FORWARD CANCEL
1 = ALL CALL
2 = BUSY
3 = NO ANSWER
4 = BUSY/NO ANSWER
5 = Not Available
6 = EXTERNAL FORWARD
7 = FORWARD DND
Forwarding options 8, 9 and 4 are only available on a iDCS 500-LE system with networking enabled.
8 = CALL FORWARD UNCONDITIONAL (Across Network)
9 = CALL FORWARD BUSY (Across Network)
4 = CALL FORWARD NO ANSWER (Across Network)
# = CALL FORWARD BUSY/NO ANSWER (Across Network)
0 = FORWARD CANCEL This option will cancel any call forwarding set in MMC
102. It will not remove the programmed destination and will not override any preset forward settings in
MMC 316 (MMC 316 available in L version only).
1 = ALL CALL This option, when set, will forward all calls to the programmed destination. If the programmed destination is a station then that station can call the forwarded station to put calls through.
This option, when set, will forward calls to the programmed destination when the forwarded keyset is busy.
This option, when set, will forward calls to the programmed destination if the forwarded station does not answer a call before the forward no answer timer
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MMC: 102 in MMC 502 expires.
4 = BUSY/NO ANSWER This option will activate both the BUSY option and the
NO ANSWER option at the same time.
5 = Not Available
This option, when set, will forward calls to the external location programmed as the forward destination after the External Forward timer in MMC
502 expires. In the M version of software only CO calls can externally forward. In the L version there is an option in MMC 210 to allow intercom calls to forward as well.
7 = FWD DND This option will forward all calls to the programmed destination whenever the forwarded station goes into
DND.
8 = CFU This option, when set, will forward all calls to the programmed destination when the programmed destination is in another network node. Available in
LE version software only.
9 = CFB This option, when set, will forward calls to the programmed destination when the forwarded keyset is busy, when the programmed destination is in another network node. Available in LE version software only.
4= CFNR This option, when set, will forward calls to the programmed destination, when the programmed destination is in another network node, if the forwarded station does not answer a call before the forward no answer timer in MMC 502 expires
Available in LE version software only.
# = CFNR/CFB This option is used to activate CFNR and CFB at the same time.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
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MMC: 102
ACTION DISPLAY
1. Press TRSF 102 [201] FORWARD
0:FORWARD CANCEL Display shows
2. Dial station number (e.g., 205)
OR
[205] FORWARD
0:FORWARD CANCEL
Press UP or DOWN to select station and press RIGHT soft key to move cursor
3. Dial 0 – 4 to select forward type
OR
Press UP or DOWN to select forward type and press RIGHT soft key to move cursor
4. Dial destination number (e.g., 201)
OR
Press UP or DOWN to select destination and press RIGHT soft key to move cursor
5. Dial 1 for YES, 0 for NO
OR
Press UP or DOWN to select YES or NO and press RIGHT soft key to return to step
2
6. Press TRSF to store and exit
[205] FORWARD
1:ALL CALL:NONE
[205] FORWARD
1:ALL CALL:201
[205] FORWARD
CURENTLY SET :YES
OR
Press SPK to store and advance to next
MMC
DEFAULT DATA: NONE
RELATED ITEMS: MMC 301 ASSIGN STATION COS
MMC 501 SYSTEM TIMERS
MMC 502 FORWARD NO ANSWER TIMER
MMC 701 ASSIGN COS CONTENTS
MMC 722 STATION KEY PROGRAMMING
MMC 723 SYSTEM KEY PROGRAMMING
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PART 2 JUNE 2002
MMC: 110
STATION ON/OFF
DESCRIPTION:
Allows the system administrator to set any of the keyset features listed below.
M
VERSION
L
VERSION
FEATURES DESCRIPTION
07 07 NOT FOR USA
Automatically places an existing C.O. call on hold if a CALL button, trunk key or trunk route key is pressed during that call.
Automatically starts the stopwatch timer during a C.O. call.
When ON, this feature disables the hookswitch allowing a headset user to answer all calls by pressing the ANS/RLS button.
When ON, this feature allows the user to dial directory numbers without having to first lift the handset or press the SPK button.
Allows the user to hear a slight tone when pressing buttons on keyset.
Allows the user to hear the latter part of page announcements if keyset becomes free during a page.
When OFF, requires the user to press the fast flashing button to answer a ringing call after lifting the handset.
This field is reserved and can not be used for U.S. software.
Keyset users can allow intercom calls to press a CAMP-ON key.
08 09 NOT FOR USA
- 11 DISP SPD NAME
If this option is set to YES, station users who have AME set must enter their station password to listen to messages being left.
If this option is set to ON the user will have the name associated with the speed dial number shown in the display after the number has been dialed.
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MMC: 110
M
VERSION
-
L
VERSION
12
FEATURES DESCRIPTION
CID REVIEW ALL
If this setting is set to OFF the CID review list will only store CID information for calls that were not answered at the station and reject the information for calls that were answered.
When set to OFF an OHVA will be heard
OHVA through the keyset speaker rather than the handset.
When set to ON CO lines programmed to ring that keyset directly will auto answer if the keyset is programmed for auto answer in MMC 103 .
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK
HOLD
ANS/RLS
Used to store data and advance to next MMC
Used to clear previous entry
Used to select ALL
ACTION
1. Press TRSF 110
Display shows
2. Dial the option number from above list
(e.g., 4)
OR
Press UP or DOWN to select the option and
Press the right soft key to move the cursor
3. Press UP or DOWN to select ON or OFF
Press the left or right soft key to return to
step 2
OR
Dial 1 for ON or 0 for OFF
If option 00 from above list is dialed at
Step 2
DISPLAY
[201] STN ON/OFF
AUTO HOLD :OFF
[201] STN ON/OFF
HOT KEYPAD :OFF
[201] STN ON/OFF
HOT KEYPAD :ON
[201] STN ON/OFF
AUTO HOLD :OFF
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MMC: 110
If option 01 from above list is dialed at
Step 2
If option 02 from above list is dialed at
Step 2
If option 03 from above list is dialed at
Step 2
If option 04 from above list is dialed at
Step 2
If option 06 from above list is dialed at
Step 2
If option 07 from above list is dialed at
Step 2
If option 08 from above list is dialed at
Step 2
If option 10 from above list is dialed at
Step 2
4. Press UP or DOWN to select ON or OFF
Press the left or right soft key to return to
5. Press TRSF to store and exit
DEFAULT DATA: AUTO HOLD OFF
AUTO TIMER ON
PROGRAMMING
PART 2 JUNE 2002
[201] STN ON/OFF
AUTO TIMER :OFF
[201] STN ON/OFF
HEADSET USE :ON
[201] STN ON/OFF
HOT KEYPAD :ON
[201] STN ON/OFF
KEY TONE :ON
[201] STN ON/OFF
RING PREF :ON
[201] STN ON/OFF
DISPLAY :TIME
[201] STN ON/OFF
AUTO CAMPON :ON
[201] STN ON/OFF
AME PASSCODE :ON
[201] STN ON/OFF
HOT KEYPAD :ON
HOT KEYPAD ON
KEY TONE ON
PAGE REJOIN ON
CALL COST OFF
AUTO CAMPON OFF
AME BGM OFF
AME PSWD OFF
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MMC: 110
RELATED ITEMS: MMC 301 ASSIGN STATION COS
MMC 701 ASSIGN COS CONTENTS
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PART 2 JANUARY 2002
MMC: 207
ASSIGN VM/AA PORT
DESCRIPTION:
Enables SLI ports to be designated as NORMAL or VMAA. VMAA ports receive digits designated in MMC 726 VM/AA Options and also receive a true disconnect signal upon completion of a call. Only SLI cards, not key daughter boards, support disconnect signal. Do not make VMAA ports data; this will return them to a single line port and stop voice mail integration. VMAA ports have the equivalent of data protect written in the program and are protected against tones.
NOTE: This MMC is not used to assign voice mail card ports. Voice mail card ports are assigned as voice mail ports automatically when the iDCS 500 detects a voice mail card.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD
ANS/RLS
Used to clear previous entry
Used to select ALL
DISPLAY ACTION
1. Press TRSF 207
Display shows
[209] VMAA PORT
NORMAL PORT
[205] VMAA PORT 2. Dial station number (e.g., 205)
OR
Press UP or DOWN to select station and press RIGHT soft key to move cursor
NORMAL PORT
3. Dial 1 or 0 to select port type (1=VMAA,
0=NORMAL)
[205] VMAA PORT
VMAA PORT
Press UP or DOWN to select option and press RIGHT soft key
IDCS 500
TECHNICAL MANUAL
MMC: 207
4. Press TRSF to store and exit
OR
Press SPK to store and advance to next
MMC
DEFAULT DATA: NORMAL PORT
RELATED ITEMS: MMC 726 VM/AA OPTIONS
MMC 601 STATION GROUP
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PART 2 JANUARY 2002
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PART 2 JANUARY 2002
MMC: 308
ASSIGN BACKGROUND MUSIC SOURCE
DESCRIPTION:
Assigns a background music source to the keysets. There are 6 possible music selections depending on the number of MISC daughter boards that are installed in the system.
You may also select an Auto Attendant (AA) port to provide continuous play of a specific recording. The AA port selected must be the last port on the card. If selected, the BGM source will be the message defined in MMC 736 from the port defined in this MMC.
For example, if this MMC selects 201’s music source as 3966 (the last port on the second AA card) and MMC 736 selects Message 20 for the second AA card, when extension 201 is placed on hold, 201 will hear message 20 from the second installed AA card.
If you have a SVM Voice Mail System installed you may also select a SVM recording as a music. The recording must already been defined in MMC 748 and will show up here as the SVM port assigned with the recording.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER
HOLD
ANS/RLS
ACTION
Used to store data and advance to next MMC
Used to clear previous entry
Used to select ALL
DISPLAY
[201] BGM SOURCE 1. Press TRSF 308
Display shows current setting BGM SOURCE:NONE
[205] BGM SOURCE 2. Dial keyset number (e.g., 205)
OR
Use UP or DOWN to scroll through keyset
numbers and press RIGHT soft key to move
BGM SOURCE:NONE the cursor
OR
Press ANS/RLS to select all stations [ALL] BGM SOURCE
BGM SOURCE:?
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MMC: 308
3. Enter source number (e.g., 3701)
OR
Press UP or DOWN key to make selection and press RIGHT soft key to return to step 2
4. Press TRSF to store and exit
OR
Press SPK to store and advance to next
MMC
[205] BGM SOURCE
BGM SOURCE:3701
DEFAULT DATA: NONE
RELATED ITEMS: MMC 309 ASSIGN STATION MUSIC ON HOLD
MMC 408 ASSIGN TRUNK MUSIC ON HOLD SOURCE
MMC 736 ASSIGN AA MOH
MMC 756 ASSIGN VM MOH
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PART 2 JANUARY 2002
MMC: 309
ASSIGN STATION MUSIC ON HOLD
DESCRIPTION:
Assigns a Music on Hold source to the iDCS 500 family of keysets. Any BGM source may be selected. Only one external music source is provided per PMISC daughter board.
In addition to TONE or a music a source from a MISC daughter board, you may also select an AA port to provide continuous play of a specific recording. The AA port selected must be the last port on the card. If selected, the Music on Hold will be the message defined in MMC 736 from the port defined in this MMC.
For example, if this MMC selects 201 music source as 3966 (the last port on the second AA card) and MMC 736 selects Message 20 for the second AA card, when extension 201 is placed on hold, 201 will hear Message 20 from the second installed AA card.
If you have a SVM Voice Mail System installed you may also select a SVM recording as a music source. The recording must already been defined in MMC 756 and will show up here as the SVM port assigned with the recording.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
ANS/RLS
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
Used to select ALL
ACTION
1. Press TRSF 309
Display shows current setting
2. Dial keyset number (e.g., 205)
OR
Use UP or DOWN to scroll through keyset numbers and press RIGHT soft key to move the cursor
OR
DISPLAY
[201] STN MOH
MOH SOURCE:NONE
[205] STN MOH
MOH SOURCE:NONE
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MMC: 309
Press ANS/RLS to select all stations
3. Enter source number (e.g., 3701)
OR
Press UP or DOWN key to make selection and press RIGHT soft key to return to step 2
4. Press TRSF to store and exit
OR
[ALL] STN MOH
MOH SOURCE:?
[205] STN MOH
MOH SOURCE:3701
Press SPK to store and advance to next
MMC
DEFAULT DATA: TONE
RELATED ITEMS: MMC 308 ASSIGN BACKGROUND MUSIC SOURCE
MMC 736 ASSIGN AA MOH
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PART 2 NOVEMBER 2001
MMC: 316
PRESET FWD NO ANSWER
DESCRIPTION:
Allows a technician to assign a default destination for FNA to each station on the system. These destinations may be different for each station or they may be the same. The preset destination will be temporarily overwritten if the station user enters a different FNA destination. If the user cancels the new destination, the preset destination will once more be in effect. If a station user has a FNA key, the LED will not indicate Preset Forward No Answer. Preset Forward No Answer time follows the station forward no answer timer.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
Used to scroll through options
Used to enter selections
Move cursor left and right
SPK
HOLD
ANS/RLS
ACTION
1. Press TRSF 316
Used to store data and advance to next MMC
Used to clear previous entry
Used to select ALL
DISPLAY
Display shows
Press RIGHT soft key to advance cursor
OR
Press ANS/RLS to select ALL
2. Dial valid number via keypad
OR
[201] PRESET FNA
NONE
[ALL] PRESET FNA
NONE
[201] PRESET FNA
202
Press UP or DOWN to make selection
Press RIGHT soft key to return to step 1
DEFAULT DATA: NONE
RELATED ITEMS: MMC 102 FORWARDING
MMC 502 STATION FWD NO ANS TIMER
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MMC: 408
ASSIGN TRUNK MOH SOURCE
DESCRIPTION:
Allows the system administrator to select which Music on Hold (MOH) source can be heard on each trunk. For the five types of selections, see below.
OPTIONS
TONE: An intermittent tone is played to the caller.
NONE: No Music on Hold selection.
37X: If X is one (1), a chime tune is played. If X is another number, an external source from a MISC daughter board is played.
39XX (when AA is used): The MOH source is provided by the AA card. See MMC
736.
SVM PORT NUMBER: If you have a SVM Voice Mail System installed you may also select a SVM recording as a music source. The recording must already been defined in MMC 748 and will show up here as the SVM port associated with the recording.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL
ACTION DISPLAY
[701 ] TRK MOH 1. Press TRSF 408
Display shows current setting MOH SOURCE:TONE
[704 ] TRK MOH 2. Dial trunk number (e.g., 704)
OR
Use UP or DOWN to scroll through trunk numbers and press RIGHT soft key to move cursor
MOH SOURCE:TONE
OR
Press ANS/RLS to select ALL
[ALL] TRK MOH
MOH SOURCE:?
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MMC: 408
3. Enter source number (e.g., 371)
OR
Press UP or DOWN key to select option
Press RIGHT soft key to return to step 2 above
4. Press TRSF to store and exit
OR
Press SPK to store and advance to next
MMC
DEFAULT DATA: TONE
RELATED ITEMS: MMC 736 ASSIGN AA MOH
PROGRAMMING
PART 2 APRIL 2002
[705 ] TRK MOH
MOH SOURCE:371
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PART 2 NOVEMBER 2001
MMC: 414
ASSIGN CALLER ID / ANI TRUNKS
DESCRIPTION:
0
1
Allows the system administrator or technician to activate Caller ID or ANI on a pertrunk basis. Activating Caller ID or ANI will delay the incoming ring indication at the operator by two ring cycles to allow for the collection of the calling party data.
Each trunk has the following options:
NORMAL
CID TRUNK
This is not a Caller ID trunk.
This is a Caller ID trunk.
2 ANI TRUNK This is an ANI trunk.
NOTE: ANI information can be received only on digital ( T1) trunks.
ANI is programmed for use on a trunk group basis.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER
ANS/RLS
Used to store data and advance to next MMC
Used to select ALL
1. Press TRSF 414
Display shows
2. Dial trunk number (e.g. 705)
OR
Press UP or DOWN to select trunk and press RIGHT soft key to move cursor
OR
Press ANS/RLS to select ALL
3. Dial 0, 1 or 2 to change options
OR
Press UP or DOWN to select an option
Press RIGHT soft key to enter and return to step 1
[701]CID ANI TRK
NORMAL
[705]CID ANI TRK
NORMAL
[ALL]CID ANI TRK
?
[705]CID ANI TRK
CID TRUNK
[705]CID ANI TRK
ANI TRUNK
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MMC: 414
4. Press TRSF to store and exit
OR
Press SPK to save and advance to next MMC
DEFAULT DATA: ALL TRUNKS ARE NORMAL
RELATED ITEMS: MMC 119 CALLER ID / ANI DISPLAY
MMC 312 ALLOW CALLER ID / ANI
MMC 420 ANI / DNIS OPTIONS
MMC 501 SYSTEM TIMERS
MMC 503 TRUNK WIDE TIMERS
MMC 608 ASSIGN REVIEW BLOCK
MMC 722 STATION KEY PROGRAMMING
MMC 723 SYSTEM KEY PROGRAMMING
MMC 725 SMDR OPTIONS
MMC 728 CALLER ID / ANI TRANSLATION TABLE
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PART 2 SEPTEMBER 2003
MMC: 501
SYSTEM
DESCRIPTION:
Allows the technician to adjust individual timers as necessary.
NOTE: Certain timers are disabled when the value is “000”.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
1. Press TRSF 501
Display shows first timer value
2. Press UP or DOWN key to select timer and press RIGHT soft key to move cursor
AA INT DGT TIME
05 SEC
KMMC LOCK OUT TM
30 SEC _
3. Enter new value using keypad; if valid, system returns to step 2 with new value
4. Press TRSF to store and exit
KMMC LOCK OUT TM
30 SEC 250
OR
Press SPK to store and advance to next MMC
DEFAULT DATA: SEE TABLE OF TIMERS AND VALUES
RELATED ITEMS: NONE
iDCS 500
TECHNICAL MANUAL
TIMER NAME
AA INT DGT TIME
AA NO ACT TIME
ALARM TIMER
ALERT TONE TIMER
ALM REM.INTERVAL*
ALM REM.RING OFF*
ATT.RECALL TIME
AUTO REDIAL INT.
AUTO REDIAL RLS.
CALLBACK NO ANS
CAMP ON RECALL
CID DISPLAY TIME
CID MSG RECEIVE
CO–CO DISCONNECT
CONFIRM TONE TM
CRD TONE INT TM
DIAL PASS TIME
DISA DISCONNECT
DISA DTMF DETECT
DISA LOCK OUT/TM
DISA NOANS DISC
DISA PASS CHECK
DISPLAY DELAY TM
DOOR LOCK RELES.
DOOR RING DETECT
DOOR RING OFF TM
E-HOLD RECALL TM
FIRST DIGIT TIME
HOK FLASH MAX TM
HOK FLASH MIN TM
HOOK OFF TIME
HOOK ON TIME
INQUIRY RELEASE
INTER DIGIT TIME
ISDN INTER DIGIT TIMER
KMMC LOCK OUT TM
LCR ADVANCE TIME
LCR INTER DIGIT
MS LED ON TIME
OFF HOK RING INT
OHVA ANSWER TIME
PAGE TIME OUT
PAGE TONE TIME
PARK RCALL TIME
PC-MMC LOCK OUT
MMC: 501
TIMER TABLE
DEFAULT
000 SEC
30 MIN
30 SEC
30 MIN
03 SEC
500 MS
50 MS
30 SEC
45 SEC
10 SEC
800 MS
350 MS
100 MS
1000 MS
30 SEC
10 SEC
03 SEC
30 SEC
05 SEC
05 SEC
05 SEC
10 SEC
0100 MIN
1000 MS
25 SEC
10 SEC
30 SEC
30 SEC
45 SEC
30 SEC
30 SEC
05 SEC
06 SEC
20 MIN
1000 MS
30 SEC
03 SEC
30 MIN
10 SEC
15 SEC
10 SEC
20 SEC
500 MS
45 SEC
5 MIN
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RANGE
1–25 SEC
1–25 SEC
0000-2500 MIN
100–2500 MS
1–250 SEC
1–25 SEC
0–250 SEC
1–250 SEC
1–250 SEC
1–250 SEC
000–250 SEC
1–25 SEC
1–25 SEC
001–250 MIN
100–2500 MS
000–250
0–25 SEC
1–250 MIN
0-250 SEC
1–250 MIN
000–250 SEC
1–250 MIN
1–250 SEC
100–2500 MS
10–250 MS
1–250 SEC
0–250 SEC
1–250 SEC
0020–2500MS
0020–2500MS
20–2500 MS
20–2500 MS
1–250 SEC
001–250 SEC
01-15 SEC
10–250 SEC
1–250 SEC
1–250 SEC
1-10 SEC
1–250 SEC
1–250 SEC
1–250 SEC
100–2500
0–250 SEC
01–60 MIN
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MMC: 501
PERI UCD REPORT
POWER DOWN TIME
RECALL DISCONECT
RECALL WAIT TIME
ROUTE OPTIMIZE
SMDR START/DP
SMDR START/DTMF
SYS HOLD RECALL
TRANSFER RECALL
TSW CONN. DEL
UCDS AUDIO ALARM
UCDS VISUAL ALAM
VOICE DIAL DELAY
*Also used for wake-up calls.
05 SEC
2000 MS
002 MIN
15 SEC
10 SEC
30 SEC
15 SEC
45 SEC
20 SEC
00 SEC
0 SEC
0 SEC
8 SEC
TIMER DESCRIPTIONS
AA INT DGT TIME
03-99 SEC
1000–9000 MS
1–250 SEC
000–250 SEC
0–250 SEC
1–250 SEC
1–250 SEC
0–250 SEC
0–250 SEC
00–10 SEC
0–990 SEC
0–990 SEC
5–15 SEC
When the AA card is installed, this timer determines the interdigit time for AA call processing. If this timer expires before valid digits are received by the AA card, the call will be routed to the AA invalid digits destination.
AA NO ACT TIME When the AA card is installed, this timer determines the time that the AA card will wait for a first digit for AA call processing. If this timer expires before a digit is received, the call will be routed to the AA no action destination.
ALARM TIMER
ALERT TONE TIMER
This is the time the system alarm key will start ringing after the alarm key has been silenced.
This timer sets the duration of the attention tone preceding a call to a keyset in the Voice Announce or Auto Answer mode. This tone will also precede a forced Auto Answer call.
ALM REM INTERVAL This timer controls the time length between ring attempts at a station when alarm reminder is set. (Also used for wake-up calls).
ALM REM RING OFF This timer controls the length of the ring cycle duration when alarm reminder is set at a station. (Also used for wake-up calls).
ATT RECALL TIME This is the length of time a transfer recall will ring at a station before recalling the operator.
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AUTO REDIAL INT
AUTO REDIAL RLS
CALLBACK NO ANS
PROGRAMMING
PART 2 SEPTEMBER 2003
MMC: 501
This timer controls the time between attempts after RETRY dialing is set on a station.
This timer controls the duration of a Ring No Answer condition on a retry number dialed before the auto redial is automatically canceled.
This timer controls the time before the callback is automatically canceled when a callback detects Ring No
Answer.
CAMP ON RECALL This timer controls the duration of time a camped-on call will stay at a destination before recalling to the transferring station.
CID DISPLAY TIME
CID MSG RECEIVE
The amount of time that the Caller ID information remains on the keyset’s display.
The amount of time that the system will allow a valid message from the C.O.
C.O.-C.O. DISCONNECT This timer monitors the duration of an unsupervised conference; when it expires, both trunks are disconnected.
CONFIRM TONE TIME The tone heard when a feature is activated or deactivated.
CRD TONE INT TM This is the call record tone interval time. An entry other than zero will cause a tone to be heard by all the parties in a recorded conversation. The range for the tone is 001 (every second) to 255 (every 255 seconds). A value of 000 means no tone. Requires SVMi-8 card.
DIAL PASS TIME This timer monitors the duration of time before connecting the transmit of the keyset to the trunk side of an outgoing call.
DISA DTMF DETECT This timer sets the time duration that DTMF can be received on a DISA line.
This timer controls the maximum duration of a DISA call. DISA DISCONNECT
DISA LOCK OUT TIMER This timer controls the duration of time a DISA call is not allowed to be made after the DISA error counter has expired
(MMC 500).
DISA PASS CHECK This timer defines the time period before the system clears the incorrect passcode counter.
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MMC: 501
DISPLAY DELAY TIMER This timer controls the duration a display is shown in the
LCD display. This timer also controls the duration of time that error tone is heard.
DOOR LOCK RELEASE This timer controls the duration of time the door lock relay will be activated.
DOOR RING DETECT This timer controls the duration of time before a call is answered by the door phone.
DOOR RING OFF TM This timer controls the duration of ringing at the door ring destination before automatically canceling.
E-HOLD RECALL TM
FIRST DIGIT TIME
This timer controls the duration of time a call is held exclusively at a station before recalling.
This timer controls how long the system will wait for dialing to begin before dropping the dial tone and returning the user to error tone.
HOK FLASH MAX TM
HOK FLASH MIN TM
HOOK OFF TIME
This timer monitors the duration of a hookswitch flash to ensure that the flash is valid and not a line noise or an accidental hookswitch bounce (LONGEST DURATION).
This timer monitors the duration of a hookswitch flash to ensure that the flash is valid and not a line noise or an accidental hookswitch bounce (SHORTEST DURATION).
This timer controls the time before dial tone is sent to a single line station.
HOOK ON TIME
INQUIRY RELEASE
This timer sets the minimum amount of time that the system will recognize as an SLT hang up.
This timer monitors the duration of the interaction of the soft key to determine when to return the LCD back to a normal status. This timer affects only display phones.
INTER DIGIT TIME This timer controls the grace period between dialing valid digits before dropping the call and returning the user back to error tone.
ISDN INTERDIGIT TIMER This timer controls the grace period between dialing valid digits and the end of the dialing string on an ISDN call.
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MMC: 501
This timer controls the grace period between programming actions while in a programming session. The timer automatically returns the system to secure programming status.
LCR ADVANCE TIME This timer controls the duration of time before selecting the next allowable route when a station is allowed to route advance.
LCR INTER DIGIT This timer controls the grace period between dialing valid digits before accessing a trunk.
MS LED ON TIME This timer controls the duration a Manual Signalling key will remain on after use.
OFF HOOK RING This timer controls the duration of time between ring bursts to a user who has a camped-on call.
OHVA ANSWER TIME This timer controls the time duration of an OHVA call before automatic rejection.
PAGE TIME OUT This timer controls the duration of a page announcement.
PAGE TONE TIME
PARK RECALL TIME
PC-MMC LOCK OUT
This timer controls the duration of tone burst heard over the page prior to the page announcement.
This timer controls the duration of time a call is parked before recalling to the call park originator.
This timer monitors the PCMMC activity, drops the link if no action is created by PCMMC and returns the system back to secure program status.
PERI-UCD REPORT This timer is the interval that a periodic UCD report is provided to an SIO port.
POWER DOWN TIME This timer monitors the power to the ROM pack to begin shutdown status.
RECALL DISCONNECT This is the time an attendant recall will ring before being disconnected.
RECALL WAIT TIME
SMDR START/DIAL
PULSE (ROTARY)
This is the time any recall (hold or transfer) continues to recall at your station before it recalls to the operator.
This grace period timer starts SMDR recording for rotary dialing. This timer also controls the LCD duration timer on
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MMC: 501 the keysets. The duration time displayed and the SMDR time duration will be the same.
This grace period timer starts SMDR recording for touchtone dialing. This timer also controls the LCD duration timer on the keysets. The duration time displayed and the SMDR time duration will be the same.
SYS HOLD RECALL
TRANSFER RECALL
TSW CONN. DELAY
This timer determines the time calls can be left on hold before recalling back to the holding station. This is a system-wide timer. Setting timer to 000 will defeat this feature and no recalling will take place.
This timer determines the time transferred calls ring before recalling. This is a system-wide timer.
This timer determines the length of time before the audio path is connected to a CO line after seizure via LCR.
UCDS AUDIO ALARM When an AA card is installed and the digital UCD package enabled, this counter determines the maximum number of seconds a call has been waiting at the UCD group before the UCD group’s SUPV key begins to flash along with an audio alarm. For more UCD alarm conditions, see MMC
500.
UCDS VISUAL ALARM When an AA card is installed and the digital UCD package enabled, this counter determines the maximum number of seconds a call at the UCD group before the UCD group’s
SUPV key begins to flash as an alarm. For more UCD alarm conditions, see MMC 500.
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MMC: 502
STATION-WIDE TIMERS
DESCRIPTION:
Allows certain station timer values to be changed on a per-station basis or for all stations.
1 NO ANS FWD This timer controls how long the station will ring before
Forward on No Answer takes place. (Range: 001- 250 sec.)
2 DTMF DUR. This timer governs the duration of DTMF digits which are transmitted to an external VM system port. This can be used when a VMS system fails to recognize the default DTMF digit duration being transmitted from the DCS SLT port.
(Range: 100- 9900 m sec.)
3 F - DGT DELY This timer will be valuable for the system administrator to insert a suitable delay before generating DTMF digits for In
Band Integration. (Range: 00- 9900 m sec)
This timer controls the grace period before placing an internal/external call as programmed in MMC 306. (Range:
000- 250 sec.)
EFWD This timer controls the External Call Forward feature which will allow a station to ring before the call is placed on external call forwarding. (Range: 001- 250 sec.)
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
ANS/RLS Used to select ALL
ACTION
1. Press TRSF 502
Display shows
DISPLAY
[201] NO ANS FWD
010 SEC
→
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MMC: 502
2. Dial station number (e.g., 205)
OR
Press UP or DOWN key to select station and
[205] NO ANS FWD
010 SEC
→_ press RIGHT soft key
OR
Press ANS/RLS to select all stations and press RIGHT soft key
[ALL] NO ANS FWD
010 SEC
→_
3. Enter new value (must be three digits) via dial keypad (e.g., 020)
System will return to step 2
4. Dial timer number from above list (e.g. 2)
[205] NO ANS FWD
010 SEC
→020
OR
Press UP or DOWN key to select and press
RIGHT soft key to move cursor
5. Enter new timer value (must be four digits, e.g. 0200)
[205] DTMP DUR.
0100 MS
System returns back to step 2
6. Press TRSF to store and exit
OR
Press SPK to store and advance to next
MMC
DEFAULT DATA: NO ANS FWD
DTMF DURATION
015 SEC
100 MSEC
FIRST DGT DELAY 600 MSEC
→_
[205] DTMP DUR.
0100 MS
→0200
OFFHK SEL
EFWD DELAY
015 SEC
010 SEC
RELATED ITEMS: MMC 102 CALL FORWARD
MMC 207 ASSIGN VM/AA PORT
MMC 726 VM/AA OPTIONS
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MMC: 601
ASSIGN STATION GROUP
DESCRIPTION:
This MMC is used to build all station groups. There are 30 programmable groups available in a iDCS 500-M system and 50 for a iDCS 500-L system.
The options for setting up these groups are as follows: A through F.
A. TYPE: This is the type of group you are creating and can be one of the following:
1. NORMAL: Used to assign stations in a ring group. The members can be stations, common bell contacts or Ring over Page relays.
2. VMAA: Used to group a number of voice mail port extensions. These must have been defined in MMC 207 as VMAA ports or they cannot be entered here. Check all programming in MMC 726 to ensure that the In band DTMF codes are properly set.
3. AA: This is used to group a number of AA ports. An Auto Attendant (AA) card must be installed in the system to do this.
4. BI-VMS: This is the voice mail group for the built in Samsung Voice Mail
Card. When a Voice Mail Card is installed, group 529 must be programmed as a BI-VMS group on a iDCS 500-M system and group 549 must be used for a iDCS 500-L system. Group 529 and 549 are fixed for the voice mail card use. If the voice mail card is not installed in the system, group 529 or 549 can be used as any other group can be used.
5. MESSAGE: Used to group a number of extensions to serve as a message desk or message group. When one of the stations in this type of group leaves a message to another station the messaged station will return the message to the message group so any member can answer the call. If a station is a member of more than one message group, then any message indications made by that station would be for the first numerical message group they are a member of. It is not recommended to program stations in to multiple station groups. NOTE: Message group only in L version software.
6. UCD: Used to build a UCD group. The iDCS 500 will support two methods of
UCD:
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MMC: 601
• TYPE 1 UCD
The group OVERFLOW/N-ANS destination (see below) is defined as an
SLT port to which you must connect some type of announcement device to play to callers while they are on hold.
Please note that this type of UCD group has the following limitations. a) The announcement device must be able to terminate the announcement with a hook flash and a transfer back to the UCD group. b) Only one caller at a time can hear the announcement. c) Each caller connected to the announcement must hear the announcement in its entirety. d) It is possible that a new caller may “jump ahead” in the queue if a previous caller is currently connected to the announcement device.
• TYPE 2 UCD
The group OVERFLOW/N-ANS destination (see below) is defined as an
AA port or group. This will only work if an AA card has been installed in the system.
The digital announcer in the AA card will supply two recorded announcements to callers in queue. The first announcement is played only once, the second announcement will repeat for as long as the caller is in queue.
This type of UCD group has the following advantages: a) No external device need be installed to provide an announcement. b) Multiple callers can hear the announcement(s) simultaneously. c) Callers hearing the announcement will be transferred to a free UCD group member (agent) as soon as the agent becomes available. d) The callers place in queue is always maintained.
Additional programming for this type of UCD group is in MMC 607. There is a maximum of 10 UCD groups available on a iDCS 500-M system and
20 for a iDCS 500-L system due to availability of system resources.
B. RING MODE: Each group can have one of the following ring modes. This will decide how calls are placed to the group.
1. SEQUENTIAL: The stations listed as “members” (see below) will be called on a first available basis. Calls will first go to the first member, if the first member is busy, calls will go to the second member, if the second member
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MMC: 601 is busy, calls will go to the third member etc. This type of group is useful for placing the bulk of the incoming calls to a selected individual, with other members only getting the calls when the first member is busy. The number of members allowed for a sequential group is 48.
2. DISTRIBUTED: The first call will go to the first member, the second call will go to the second member, the third call will go to the third member. This type of group is useful for evenly distributing the call among all group members.
The number of members allowed for a distributed group is 48.
3. UNCONDITIONAL: Calls are placed to all group members simultaneously.
This reduces the number of members of the groups to 32. If a group member is busy, they can receive off hook ring if defined in MMC 300.
This ring mode option is not available for AA UCD or VMAA groups.
C. OVERFLOW: This is the timer value that will cause unanswered calls to a group to begin also ringing the NEXT PORT (see below) after this timer has elapsed. If set to 000, no overflow will take place.
D. NEXT PORT: This is the station or group number that callers will also ring at if the OVERFLOW feature has been programmed. The OVERFLOW DESTINATION can be defined as:
1. COMMON BELL There are up to 6 relays available in the iDCS 500 system that can be defined as Common bell in MMC 218. (2 on each PMISC card)
2. RING OVER PAGE DN # 362 and 363 (or 3062-3063 depending on SW5 setting on PMCP card) are the default numbers available on the PMCP
3. STATION OR STATION GROUP. Any station or station group can be defined as the NEXT port.
E. GRP TRANSFER: This is a timer that will determine how long C.O. calls transferred to the group will ring at the group before recalling. If set to 000, no recall will take place.
F. MEMBER: List all members that are to be in the group. Up to 48 members are allowed in each group, but stations can be assigned to multiple station groups.
G. NXT HUNT: The length of time a call will ring at a station before it hunts to the next group member. (L version only)
H. GROUP BUSY: OFF When this option is set to ON an intercom caller will receive a busy signal when calling the group and all members of the group are
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MMC: 601 busy. When this occurs then the overflow timer is bypassed as the group is not ringing.
NOTES: Calls to a group do not follow the call forwarding instructions of any stations in the group.
I. GRP AUTOANS: OFF When this option is set to ON, intercom calls to the group will Auto Answer/Voice Announce if the station is programmed for Auto
Answer/Voice Announce in MMC 103. CO calls will follow the AUTO ANS CO setting in MMC 110 for a group member in addition to the group members setting in MMC 103.
FEATURE KEYS
(Normal, VM/AA, UCD, AA, CADENCE-MESSAGE
[L version only])
2 OVERFLOW
3 GRP TRSF
4 NEXT PORT
5 MEMBER
6 NXT HUNT
RING MODES
0 SEQUENTIAL
Overflow time (000 - 250 secs.)
Group transfer time (000 - 250 secs.)
Group or station number (e.g. group 502, station 221, 244)
Group members (e.g., station 202, 225, 231)
Hunt time (000 – 250 secs)
The first idle station listed in the group will ring. If the first is busy, the next idle station will ring.
1 DISTRIBUTED The first call will ring the first station listed in the group. The next call will ring the next station listed in the group.
2 UNCONDITIONAL All the stations listed in the group will ring. Busy stations will receive off-hook ring. MAXIMUM 32 STATIONS RINGING.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
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MMC: 601
ACTION
1. Press TRSF 601
Display shows
2. Dial group number (e.g., 505)
OR
Press UP or DOWN key to select group
Press LEFT soft key to move cursor to type of group and DIAL group type (0–2, e.g., 1)
OR
Press UP or DOWN key to make selection
DISPLAY
[501] STN.GROUP
TYPE:NORMAL GRP
[505] STN.GROUP
TYPE:NORMAL GRP
[505] STN GROUP
Press LEFT soft key to move cursor to TYPE
3. Dial feature option number (0–6, e.g., 0)
OR
Press UP or DOWN key to scroll options and press RIGHT soft key to move cursor
4. Dial ring option (0–2, e.g., 1)
OR
Press UP or DOWN key to make selection
Press LEFT soft key to move cursor back to RING or press RIGHT soft key to return to step 2
5. Dial next feature option and continue
OR
TYPE:VMAA
[505] STN GROUP
RING:SEQENTIAL
[505] STN GROUP
RING:DISTRIBUTE
[505] STN GROUP
RING:DISTRIBUTE
Press UP or DOWN key to select option and press RIGHT soft key
OR
Press LEFT soft key to return to step 2
6. Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA: NORMAL GROUP
RELATED ITEMS: MMC 103 SET ANSWER MODE
MMC 110 STATION ON/OFF
MMC 203 ASSIGN UA DEVICE
MMC 204 COMMON/LOUD BELL CONTROL
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MMC: 701
ASSIGN COS CONTENTS
DESCRIPTION:
Similar to MMC 700 but does not allow a copy command. This MMC is primarily used for creating a new class of service. If the unsupervised conference feature is allowed, a programmed CONF key must be available to allow reentry into a conference call. There are 30 classes of service available.
NOTE: This MMC is divided into 4 categories. The categories are USABLE
FEATURES, CALL STATION GROUPS, CALL TRUNK GROUPS, CALL TO BIVMS
STN (SVM).
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
TOLL LEVEL OPTIONS
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
0 A
1 B
2 C
3 D
1. Press TRSF 701
Display shows
2. Dial COS (e.g., 06)
OR
Press UP or DOWN key to select COS
Press RIGHT soft key to move cursor to toll level
4 E
5 F
6 G
7 H
COS CONTENTS(01)
TOLL LEVEL:A
COS CONTENTS(06)
TOLL LEVEL:A
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MMC: 701
3. Dial toll level (e.g., 2—see above list)
OR
Press UP or DOWN to select new TOLL level
OR
Press RIGHT soft key to advance to
COS options
4. Dial COS option (e.g., 09—see Caller ID option list or Basic option list)
OR
Press UP or DOWN key to select option
Press RIGHT soft key to move cursor
5. Dial 0 for NO or 1 for YES
OR
Press UP or DOWN key to select option
Press LEFT soft key to return to step 4
Press RIGHT soft key to return to step 2
6. Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
COS CONTENTS(06)
TOLL LEVEL:C
COS CONTENTS(06)
09:DND :YES
COS CONTENTS(06)
09:DND : NO
Table A. COS Feature List by Option Number
USABLE FEATURE
M Version L Version LCD Display
00 00 AA CALER
03 03 AUTO RDL
COS Option
Auto answer control by caller*
Retry on busy
05
06
07
05
06
07
CID ABND
CID INQR
CID INVT
Caller ID Abandon*
Caller ID Inquire*
Caller ID Investigate*
09 09 DALM CLR DISA alarm ring clear
10 10 dial
11
12
13
14
11
12
13
14
DISA
DND
DND FWRD
DND OVRD
Allow DISA use
Do Not Disturb
Forward Do Not Disturb
Do Not Disturb override
15
16
17
15
16
17
DOOR
DSS
DTS
Door ring answer
Direct station select
Direct trunk select
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MMC: 701
Table A. COS Feature List by Option Number
USABLE FEATURE
M Version L Version LCD Display
19 19 EXT FWD
COS Option
External call forward
21 21 flash
22 22 FOLLOW-ME Call forward-follow me
25 25 in/out
Hold
31
32
31
32
MM PAGE
NEW CALL
Meet me page
New call
35 35 emulation
37 37 OUT TRSF Outgoing transfer
39
40
41
42
43
44
45
46
47
48
39
40
41
42
43
44
45
46
47
48
PAGE 0
PAGE 1
PAGE 2
PAGE 3
PAGE 4
PAGE 5
PAGE 6
PAGE 7
PAGE 8
PAGE 9
Page zone 0 PAGING
Page zone 1 PAGING
Page zone 2 PAGING
Page zone 3 PAGING
Page zone 4 PAGING
Page zone 5 PAGING
Page zone 6 PAGING
Page zone 7 PAGING
Page zone 8 PAGING
Page zone 9 PAGING
51 51 Pickup
N/N
53
54
52
53
54
PRB
REM . HOLD
RNG PLAN
Privacy Release Bridge
Remote Hold
Ring Plan
56
57
58
59
56
57
58
59
SET RLOC
SSPD TOL
STN LOCK
SYS SPD
Set Relocation
System Speed Dial Toll Check
Station Locking
System Speed Dial
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MMC: 701
Table A. COS Feature List by Option Number
USABLE FEATURE
M Version L Version LCD Display
61 61 TRK EHLD (M&L)
COS Option
Trunk Exclusive Hold
63
64
65
63
64
65
VM AREC
VM AME
VM REC
CALL STN GROUP
Auto Record
Answer Machine Emulator
Call Record
91
92
93
94
95
96
97
83
84
85
86
87
88
89
90
M Version L Version LCD Display
66 66 STNGRP 01
67
68
69
70
67
68
69
70
STNGRP 02
STNGRP 03
STNGRP 04
STNGRP 05
71
72
73
74
71
72
73
74
STNGRP 06
STNGRP 07
STNGRP 08
STNGRP 09
75
76
77
78
79
80
81
82
75
76
77
78
79
80
81
82
STNGRP 10
STNGRP 11
STNGRP 12
STNGRP 13
STNGRP 14
STNGRP 15
STNGRP 16
STNGRP 17
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
STNGRP 18
STNGRP 19
STNGRP 20
STNGRP 21
STNGRP 22
STNGRP 23
STNGRP 24
STNGRP 25
STNGRP 26
STNGRP 27
STNGRP 28
STNGRP 29
STNGRP 30
STNGRP 31
STNGRP 32
COS Option
Station group 01 calling
Station group 02 calling
Station group 03 calling
Station group 04 calling
Station group 05 calling
Station group 06 calling
Station group 07 calling
Station group 08 calling
Station group 09 calling
Station group 10 calling
Station group 11 calling
Station group 12 calling
Station group 13 calling
Station group 14 calling
Station group 15 calling
Station group 16 calling
Station group 17 calling
Station group 18 calling
Station group 19 calling
Station group 20 calling
Station group 21 calling
Station group 22 calling
Station group 23 calling
Station group 24 calling
Station group 25 calling
Station group 26 calling
Station group 27 calling
Station group 28 calling
Station group 29 calling
Station group 30 calling
Station group 31 calling
Station group 32 calling
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MMC: 701
Table A. COS Feature List by Option Number
USABLE FEATURE
M Version L Version LCD Display
98 98 STNGRP 33
99
100
99
100
STNGRP 34
STNGRP 35
101
102
103
104
101
102
103
104
STNGRP 36
STNGRP 37
STNGRP 38
STNGRP 39
105
106
107
108
109
110
111
112
113
114
115
105
106
107
108
109
110
111
112
113
114
115
STNGRP 40
STNGRP 41
STNGRP 42
STNGRP 43
STNGRP 44
STNGRP 45
STNGRP 46
STNGRP 47
STNGRP 48
STNGRP 49
STNGRP 50
COS Option
Station group 33 calling
Station group 34 calling
Station group 35 calling
Station group 36 calling
Station group 37 calling
Station group 38 calling
Station group 39 calling
Station group 40 calling
Station group 41 calling
Station group 42 calling
Station group 43 calling
Station group 44 calling
Station group 45 calling
Station group 46 calling
Station group 47 calling
Station group 48 calling
Station group 49 calling
Station group 50 calling
CALL TRK GROUP
M Version L Version LCD Display
116 116 TRKGRP01
117
118
117
118
TRKGRP02
TRKGRP03
119
120
121
122
119
120
121
122
TRKGRP04
TRKGRP05
TRKGRP06
TRKGRP07
123
124
125
126
127
123
124
125
126
127
TRKGRP08
TRKGRP09
TRKGRP10
TRKGRP11
TRKGRP12
128
129
130
131
132
133
134
128
129
130
131
132
133
134
TRKGRP13
TRKGRP14
TRKGRP15
TRKGRP16
TRKGRP17
TRKGRP18
TRKGRP19
COS Option
Trunk group 01 calling
Trunk group 02 calling
Trunk group 03 calling
Trunk group 04 calling
Trunk group 05 calling
Trunk group 06 calling
Trunk group 07 calling
Trunk group 08 calling
Trunk group 09 calling
Trunk group 10 calling
Trunk group 11 calling
Trunk group 12 calling
Trunk group 13 calling
Trunk group 14 calling
Trunk group 15 calling
Trunk group 16 calling
Trunk group 17 calling
Trunk group 18 calling
Trunk group 19 calling
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MMC: 701
CALL TRK GROUP
158
159
160
161
162
163
164
165
150
151
152
153
154
155
156
157
M Version L Version LCD Display
135 135 TRKGRP20
136
137
136
137
TRKGRP21
TRKGRP22
138
139
140
141
138
139
140
141
TRKGRP23
TRKGRP24
TRKGRP25
TRKGRP26
142
143
144
145
146
147
148
149
142
143
144
145
146
147
148
149
TRKGRP27
TRKGRP28
TRKGRP29
TRKGRP30
TRKGRP31
TRKGRP32
TRKGRP33
TRKGRP34
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
TRKGRP35
TRKGRP36
TRKGRP37
TRKGRP38
TRKGRP39
TRKGRP40
TRKGRP41
TRKGRP42
TRKGRP43
TRKGRP44
TRKGRP45
TRKGRP46
TRKGRP47
TRKGRP48
TRKGRP49
TRKGRP50
COS Option
Trunk group 20 calling
Trunk group 21 calling
Trunk group 22 calling
Trunk group 23 calling
Trunk group 24 calling
Trunk group 25 calling
Trunk group 26 calling
Trunk group 27 calling
Trunk group 28 calling
Trunk group 29 calling
Trunk group 30 calling
Trunk group 31 calling
Trunk group 32 calling
Trunk group 33 calling
Trunk group 34 calling
Trunk group 35 calling
Trunk group 36 calling
Trunk group 37 calling
Trunk group 38 calling
Trunk group 39 calling
Trunk group 40 calling
Trunk group 41 calling
Trunk group 42 calling
Trunk group 43 calling
Trunk group 44 calling
Trunk group 45 calling
Trunk group 46 calling
Trunk group 47 calling
Trunk group 48 calling
Trunk group 49 calling
Trunk group 50 calling
CALL BIVMS GROUP
M Version L Version LCD Display
166 166 VMSSTN01
167
168
167
168
VMSSTN02
VMSSTN03
169
170
171
172
169
170
171
172
VMSSTN04
VMSSTN05
VMSSTN06
VMSSTN07
COS Option
SVM Port 01 calling
SVM Port 02 calling
SVM Port 03 calling
SVM Port 04 calling
SVM Port 05 calling
SVM Port 06 calling
SVM Port 07 calling
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PART 2 APRIL 2002
MMC: 701
CALL BIVMS GROUP
M Version L Version LCD Display
173 173 VMSSTN08
174
175
174
175
VMSSTN09
VMSSTN10
176
177
178
179
176
177
178
179
VMSSTN11
VMSSTN12
VMSSTN13
VMSSTN14
COS Option
SVM Port 08 calling
SVM Port 09 calling
SVM Port 10 calling
SVM Port 11 calling
SVM Port 12 calling
SVM Port 13 calling
SVM Port 14 calling
180
181
180
181
VMSSTN15
VMSSTN16
SVM Port 15 calling
SVM Port 16 calling
DEFAULT DATA: ALL VALUES YES, EXCEPT USEABLE FEATURES 14, 38, 56, 63,
64, 65
RELATED ITEMS: MMC 700 COPY COS CONTENTS
MMC 702 TOLL DENY TABLE
MMC 703 TOLL ALLOWANCE TABLE
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PART 2 SEPTEMBER 2003
MMC: 722
STATION KEY PROGRAMMING
DESCRIPTION:
Allows the customizing of programmable keys on specific electronic keysets, AOM, or 64 button module on the iDCS 500 system. For keysets, buttons 1 and 2 are set as CALL buttons by default. For AOM’s and 64 button DSS box’s all buttons are set as DS keys by default. Features are entered via dial pad keys by pressing the dial pad number the required number of steps to select the feature. For example, for
OHVA, the number 6 is pressed three times. If the BOSS key is required, press 2 for the first letter B and then use the UP or DOWN key to change the selection from
BARGE to BOSS.
DIAL KEYPAD
DIAL 2
DIAL 3
DIAL 4
DIAL 5
DIAL 6
DIAL 7
DIAL 8
DIAL 9
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
AAPLAY BARGE CAD
DGPALM EP FAUTO
GPIK HDSET IG
LANREQ LANREQ LANREQ
MMPA NEW OHVA
TG UA VM
WAKEUP XCHIN WAKEUP
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
1. Press TRSF 722
Display shows
2. Enter selected station number (e.g., 205)
OR
Press UP or DOWN key to select station
Press RIGHT soft key to move cursor
[201] KEY PROG.
01:CALL1
→
[205] KEY PROG.
01:CALL1
→
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PART 2 SEPTEMBER 2003
MMC: 722
3. Enter selected key number (e.g., 18)
OR
Press UP or DOWN key to select key number
Press RIGHT soft key to move cursor
4. Using above chart, press dial pad key number to make selection
OR
Press UP or DOWN key to make selection
Press RIGHT soft key to advance cursor to step 5 to enter extender if required or to return to step 2
5. If required, enter extender (e.g.,03)
OR
[201] KEY PROG.
18:NONE
→_
[201] KEY PROG.
18:NONE
→GPIK_
[201] KEY PROG.
18:NONE
→GPIK03
Press UP or DOWN key to make selection
Press RIGHT soft key to return to step 2
6. Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
DEFAULT DATA: SEE BELOW
RELATED ITEMS: MMC 107 KEY EXTENDER
MMC 720 COPY KEY PROGRAMMING
• DCS KEYSETS
MMC 721 SAVE STATION KEY PROGTRAMMING
Default 24 Button Keyset with or without Display
01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9
07:NONE 08:NONE 09:NONE 10:NONE 11:NONE 12:NONE
13:NONE 14:NONE 15:NONE 16:NONE 17:NONE 18:NONE
19:CONF 20:SPD 21:LNR 22:PAGE 23:CBK 24:MSG
Default 12 Button Keyset
01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9
07:CONF 08:SPD 09:LNR 10:PAGE 11:CBK 12:MSG
Default Add-On Module
iDCS 500
TECHNICAL MANUAL
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MMC: 722
01:DS 02:DS 03:DS 04:DS
05:DS 06:DS 07:DS 08:DS
09:DS 10:DS 11:DS 12:DS
13:DS 14:DS 15:DS 16:DS
17:DS 18:DS 19:DS 20:DS
21:DS 22:DS 23:DS 24:DS
25:DS 26:DS 27:DS 28:DS
29:DS 30:DS 31:DS 32:DS
Default 64 Button DSS Box
01:DS 02:DS 03:DS 04:DS
05:DS 06:DS 07:DS 08:DS
09:DS 10:DS 11:DS 12:DS
13:DS 14:DS 15:DS 16:DS
17:DS 18:DS 19:DS 20:DS
21:DS 22:DS 23:DS 24:DS
25:DS 26:DS 27:DS 28:DS
29:DS 30:DS 31:DS 32:DS
33:DS 34:DS 35:DS 36:DS
37:DS 38:DS 39:DS 40:DS
41:DS 42:DS 43:DS 44:DS
45:DS 46:DS 47:DS 48:DS
49:DS 50:DS 51:DS 52:DS
53:DS 54:DS 55:DS 56:DS
57:DS 58:DS 59:DS 60:DS
61:DS 62:DS 63:DS 64:DS
Default 7 Button Keyset
01:CALL1 02:CALL2 03:NONE
04:NONE 05:NONE 06:NONE
07:MSG
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MMC: 722
• iDCS KEYSETS
Default 28 Button Keyset
01:CALL1 02:CALL2 03:NONE 04:NONE 05:MESSAGE
06:NONE 07:NONE 08:NONE 09:NONE 10:NONE
11:NONE 12:NONE 13:NONE 14:NONE 15:NONE
16:NONE 17:NONE 18:NONE 19:NONE 20:NONE
21:NONE 25:NONE
22:NONE 26:NONE
23:MEMORY 27:REDIAL
24:TRANSFER 28:SPEAKER
Default 18 Button Keyset
01:CALL1 02:CALL2 03:NONE 04:NONE 05:MESSAGE
06:NONE 07:NONE 08:NONE 09:NONE 10:NONE
21:NONE 25:NONE
22:NONE 26:NONE
23:MEMORY 27:REDIAL
24:TRANSFER 28:SPEAKER
Default 8 Button Keyset
01:CALL1 02:CALL2 03:MESSAGE 04:TRANSFER
05:NONE 06:NONE 07:NONE 08:SPEAKER
Default 14 Button DSS Box
31:DS
32:DS
33:DS
34:DS
35:DS
36:DS
37:DS
38:DS
39:DS
40:DS
41:DS
42:DS
43:DS
44:DS
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MMC: 722
Default 64 Button DSS Box
01:DS 02:DS 03:DS 04:DS
05:DS 06:DS 07:DS 08:DS
09:DS 10:DS 11:DS 12:DS
13:DS 14:DS 15:DS 16:DS
17:DS 18:DS 19:DS 20:DS
21:DS 22:DS 23:DS 24:DS
25:DS 26:DS 27:DS 28:DS
29:DS 30:DS 31:DS 32:DS
33:DS 34:DS 35:DS 36:DS
37:DS 38:DS 39:DS 40:DS
41:DS 42:DS 43:DS 44:DS
45:DS 46:DS 47:DS 48:DS
49:DS 50:DS 51:DS 52:DS
53:DS 54:DS 55:DS 56:DS
57:DS 58:DS 59:DS 60:DS
61:DS 62:DS 63:DS 64:DS
Programmable Key Assignments
AAPLAY AUTO ATTENDANT PLAY*
AAREC AUTO ATTENDANT RECORD*
ABW: AGENT BUSY WRAPUP
AN/RLS: ANSWER/RELEASE
BARGE: BARGE-IN
BILL: HOTEL/MOTEL BILL FEATURE
BOSS: BOSS/SECRETARY
CAD CALL ACTIVITY DISPLAY****
CBK: CALLBACK
CONF: CONFERENCE
CONP: CONNECTED NAME ID
PRESENTATION (LE)
CREDIT: HOTEL/MOTEL CREDIT FEATURE
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MMC: 722
CSNR: CALLER ID SAVE NUMBER REDIAL
DIR: DIRECTORY
DND: DO NOT DISTURB
DNDO: DO NOT DISTURB OVERRIDE
DROP DROP
EP ESTABLISHED CALL PICKUP***
FAUTO: FORCED AUTO ANSWER
FLASH: FLASH
HOLD: HOLD
HOTEL: HOTEL/MOTEL MULTI FUNCTION
IG: IN/OUT OF GROUP
LCR: LEAST COST ROUTING
LNR: LAST NUMBER REDIAL
MMPA: MEET ME PAGE ANSWER
MMPG: MEET ME PAGE
MSG: MESSAGE
MUTE: MUTE
NND: NAME NUMBER DATE (CID*/ANI)
OHVA: OFF-HOOK VOICE ANNOUNCE
OPER: OPERATOR
PAGE: PAGE
PAGPK: PICKUP PAGE HOLD
PARK CALL PARK ORBIT
iDCS 500
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MMC: 722
PAUSE: PAUSE
PMSG: PROGRAMMED STATION MESSAGE
PRB: PRIVACY RELEASE BRIDGE***
RB: HOTEL/MOTEL REMOTE BILLING
(LOBBY PHONE SVC)
RETRY: AUTO REDIAL ON BUSY
RSV: HOTEL/MOTEL ROOM STATUS VIEW
RTO: RING TIME OVERIDE
SETDND: SET DO NOT DISTURB***
SETMG: SET MESSAGE W/O RING
SLOCAT: HOTEL/MOTEL STAFF LOCATOR
FEATURE
SNR: SAVED NUMBER REDIAL
SPKR: SPEAKER
STORE: STORE DISPLAYED NUMBER
(CID*/ANI)
TIMER: TIMER
TRSF: TRANSFER
VM: VOICE MAIL MEMO**
VMADM: VOICE MAIL ADMINISTRATION**
VMAME: ANSWER MACHINE EMULATION**
VMMSG: VOICE MAIL MESSAGE KEY**
WAKE UP: WAKE UP
XCHIN: HOTEL/MOTEL EXPRESS CHECK IN
FEATURE
NOTE: Items marked with an asterisk require optional hardware. Items marked with a double asterisk require a Voice Mail card. Items marked with three asterisks are only accessible on a iDCS 500-L system. Items marked with four asterisks are only accessible on a system with a LAN module installed on the MCP card.
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PART 2 MARCH 2003
MMC: 723
SYSTEM KEY PROGRAMMING
DESCRIPTION:
This MMC is much like MMC 722, Station Key Programming. The main difference is that this MMC is system-wide rather than on a per-station basis. Features are entered via the dial keypad by pressing numbers as shown in the table. For example, for OHVA the number 6 is pressed three times. If the BOSS key is required, press 2 for the first letter B, and then use the UP or DOWN key to change selection from BARGE to BOSS.
DIAL KEYPAD
COUNT→
DIAL 2
DIAL 3
DIAL 4
1 2 3
AAPLAY
DICT
GPIK
BARGE
DICT
HDSET
CALL
FAUTO
I/G
DIAL 6
DIAL 7
DIAL 8
TYPE OF SET
0 24-BTN
1 12-BTN
2 7-BTN
MMPA
PAGE
TG
NEW
REJECT
UA
OHVA
SETMG
VDIAL
4 64-BTN AOMs
5
6
7
28 BTN
18 BTN
8 BTN
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
HOLD Used to clear previous entry
Home Page iDCS 500
TECHNICAL MANUAL
MMC: 723
ACTION
1. Press TRSF 723
Display shows
2. Enter type of set via dial keypad ( e.g.,5)
OR
Press UP or DOWN key to make selection and press RIGHT soft key
3. Enter key number (e.g., 18)
OR
Press UP or DOWN key to make selection and press RIGHT soft key
4. Using table above, press dial keypad number to make selection
OR
Press UP or DOWN key to make selection and press RIGHT soft key to advance cursor to step 5 to enter extender, if required
OR
Press LEFT soft key to return to step 3
5. If required, enter extender (e.g.,03)
OR
Press UP or DOWN key to make selection and press RIGHT soft key to return to step 2
6. Press TRSF to store and exit
OR
Press SPK to store and advance to next
MMC
PROGRAMMING
PART 2 MARCH 2003
DISPLAY
TYPE:24 BTN SETS
01:CALL1
→
TYPE:24 BTN SETS
01:CALL1
→
TYPE:24 BTN SETS
18:DS
→
TYPE:24 BTN SETS
18:DS
→GPIK
TYPE:24 BTN SETS
18:DS
→GPIK03
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MMC: 723
DEFAULT DATA:
• DCS KEYSETS
Default 24 Button Keyset with or without Display
01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9
07:NONE 08:NONE 09:NONE 10:NONE 11:NONE 12:NONE
13:NONE 14:NONE 15:NONE 16:NONE 17:NONE 18:NONE
19:CONF 20:SPD 21:LNR 22:PAGE 23:CBK 24:MSG
Default 12 Button Keyset
01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9
07:CONF 08:SPD 09:LNR 10:PAGE 11:CBK 12:MSG
Default Add-On Module
01:DS 02:DS 03:DS 04:DS
05:DS 06:DS 07:DS 08:DS
09:DS 10:DS 11:DS 12:DS
13:DS 14:DS 15:DS 16:DS
17:DS 18:DS 19:DS 20:DS
21:DS 22:DS 23:DS 24:DS
25:DS 26:DS 27:DS 28:DS
29:DS 30:DS 31:DS 32:DS
Default 64 Button DSS Box
01:DS 02:DS 03:DS 04:DS
05:DS 06:DS 07:DS 08:DS
09:DS 10:DS 11:DS 12:DS
13:DS 14:DS 15:DS 16:DS
17:DS 18:DS 19:DS 20:DS
21:DS 22:DS 23:DS 24:DS
25:DS 26:DS 27:DS 28:DS
29:DS 30:DS 31:DS 32:DS
33:DS 34:DS 35:DS 36:DS
37:DS 38:DS 39:DS 40:DS
41:DS 42:DS 43:DS 44:DS
45:DS 46:DS 47:DS 48:DS
49:DS 50:DS 51:DS 52:DS
53:DS 54:DS 55:DS 56:DS
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MMC: 723
57:DS 58:DS 59:DS 60:DS
61:DS 62:DS 63:DS 64:DS
Default 7 Button Keyset
01:CALL1 02:CALL2 03:NONE
04:NONE 05:NONE 06:NONE
07:MSG
• iDCS KEYSETS
Default 28 Button Keyset
01:CALL1 02:CALL2 03:NONE 04:NONE 05:MESSAGE
06:NONE 07:NONE 08:NONE 09:NONE 10:NONE
11:NONE 12:NONE 13:NONE 14:NONE 15:NONE
16:NONE 17:NONE 18:NONE 19:NONE 20:NONE
21:NONE 25:NONE
22:NONE 26:NONE
23:MEMORY 27:REDIAL
24:TRANSFER 28:SPEAKER
Default 18 Button Keyset
01:CALL1 02:CALL2 03:NONE 04:NONE 05:MESSAGE
06:NONE 07:NONE 08:NONE 09:NONE 10:NONE
21:NONE 25:NONE
22:NONE 26:NONE
23:MEMORY 27:REDIAL
24:TRANSFER 28:SPEAKER
Default 8 Button Keyset
01:CALL1 02:CALL2 03:MESSAGE 04:TRANSFER
05:NONE 06:NONE 07:NONE 08:SPEAKER
iDCS 500
TECHNICAL MANUAL
MMC: 723
Default 14 Button DSS Box
31:DS
32:DS
33:DS
34:DS
35:DS
36:DS
37:DS
38:DS
39:DS
40:DS
41:DS
42:DS
43:DS
44:DS
Default 64 Button DSS Box
01:DS 02:DS 03:DS 04:DS
05:DS 06:DS 07:DS 08:DS
09:DS 10:DS 11:DS 12:DS
13:DS 14:DS 15:DS 16:DS
17:DS 18:DS 19:DS 20:DS
21:DS 22:DS 23:DS 24:DS
25:DS 26:DS 27:DS 28:DS
29:DS 30:DS 31:DS 32:DS
33:DS 34:DS 35:DS 36:DS
37:DS 38:DS 39:DS 40:DS
41:DS 42:DS 43:DS 44:DS
45:DS 46:DS 47:DS 48:DS
49:DS 50:DS 51:DS 52:DS
53:DS 54:DS 55:DS 56:DS
57:DS 58:DS 59:DS 60:DS
61:DS 62:DS 63:DS 64:DS
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iDCS 500
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MMC: 723
Programmable Key Assignments
AAPLAY AUTO ATTENDANT PLAY*
AAREC AUTO ATTENDANT RECORD*
ABW: AGENT BUSY WRAPUP
PROGRAMMING
PART 2 MARCH 2003
AN/RLS: ANSWER/RELEASE
BARGE: BARGE-IN
BILL: HOTEL/MOTEL BILL FEATURE
BOSS: BOSS/SECRETARY
CAD CALL ACTIVITY DISPLAY****
CBK: CALLBACK
CONF: CONFERENCE
CONP: CONNECTED NAME ID
PRESENTATION (LE)
CREDIT: HOTEL/MOTEL CREDIT FEATURE
CSNR: CALLER ID SAVE NUMBER REDIAL
DIR: DIRECTORY
DND: DO NOT DISTURB
DNDO: DO NOT DISTURB OVERRIDE
DROP DROP
FAUTO: FORCED AUTO ANSWER
FLASH: FLASH
iDCS 500
TECHNICAL MANUAL
MMC: 723
HOLD: HOLD
HOTEL: HOTEL/MOTEL MULTI FUNCTION
IG: IN/OUT OF GROUP
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LCR: LEAST COST ROUTING
LNR: LAST NUMBER REDIAL
MMPA: MEET ME PAGE ANSWER
MSG: MESSAGE
MUTE: MUTE
NND: NAME NUMBER DATE (CID*/ANI)
OHVA: OFF-HOOK VOICE ANNOUNCE
OPER: OPERATOR
PAGE: PAGE
PAGPK: PICKUP PAGE HOLD
PARK CALL PARK ORBIT
PAUSE: PAUSE
PMSG: PROGRAMMED STATION MESSAGE
PRB PRIVACY RELEASE BRIDGE***
RB: HOTEL/MOTEL REMOTE BILLING
(LOBBY PHONE SERVICE)
RETRY: AUTO REDIAL ON BUSY
RSV: HOTEL/MOTEL ROOM STATUS VIEW
RTO: RING TIME OVERIDE
SETDND: SET DO NOT DISTURB***
SETMG: SET MESSAGE W/O RING
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MMC: 723
SLOCAT: HOTEL/MOTEL STAFF LOCATOR
FEATURE
SNR: SAVED NUMBER REDIAL
PROGRAMMING
PART 2 MARCH 2003
SPKR: SPEAKER
STORE: STORE DISPLAYED NUMBER
(CID/ANI)*
TIMER: TIMER
TRSF: TRANSFER
VM: VOICE MAIL MEMO**
VMADM: VOICE MAIL ADMINISTRATION**
VMAME: ANSWER MACHINE EMULATION**
VMMSG: VOICE MAIL MESSAGE KEY**
WAKE UP: WAKE UP
XCHIN: HOTEL/MOTEL EXPRESS CHECK IN
FEATURE
NOTE: Items marked with an asterisk require optional hardware. Items marked with a double asterisk require a Voice Mail card. Items marked with three asterisks are only accessible on a iDCS 500-L system. Items marked with four asterisks are only accessible on a system with a LAN module installed on the MCP card.
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MMC: 724
DIAL NUMBERING PLAN
DESCRIPTION:
This MMC allows the technician to change directory numbers for stations, trunks, station groups, trunk groups and feature access codes. The system can be preprogrammed with a default three or four digit numbering for station, station groups and trunk numbers depending on the position of the DIP switches on the
PMCP card. There is an error message provided to prevent the accidental duplication of a directory number or feature access code.
0
1
STN NUM PLAN
TRK NUM PLAN
5
6
2
3
4
AA NUMPLAN
MISC NUM PLAN
This is where station directory numbers are changed or assigned.
This is where trunk directory numbers are changed or assigned.
This is where AA port directory numbers are changed or assigned.
This is where directory numbers for relays,
MOH ports and the alarm sensor are changed or assigned.
This is where station group numbers are changed or assigned.
This is where trunk group numbers are changed or assigned.
This is where feature access codes are changed or assigned. Dialing codes are entered via the dial pad key by pressing the dial pad number the required steps to select the feature. For example, for OHVA, the number 6 would be pressed three times.
NOTE: Please remember that this program is system-wide.
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9
7
8
BRI STN NO. PLAN
NTWK LCR
PROGRAMMING
PART 2 SEPTEMBER 2003
MMC: 724
This is where directory numbers for BRI ports.
MMC 427 is to assign as stations or trunks.
This is where additional LCR access codes are entered in the case when two or more iDCS
500 systems are networked together.
NOTE: Networking is only available with the iDCS 500-LE system.
VIRTUAL EXT This is where virtual station directory numbers are changed or assigned.
FEATURE NUMBERING DIAL KEY PAD
COUNT→
DIAL 2
DIAL 3
DIAL 4
1 2 3
AAPLAY
DGPALM
GPIK
BARGE
EP
HDSET
CAD
FAUTO
IG
DIAL 6
DIAL 7
DIAL 8
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
MMPA
PAGE
TG
NEW
PAGE
UA
OHVA
SETDND
VM
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
1. Press TRSF 724
Display shows
2. Dial option number to make selection
(e. g., 2)
OR
Press UP or DOWN key to make selection and press RIGHT soft key to advance cursor
OR
STN NUMBER PLAN:C1
S02P01:2001
→
FEAT NUMBER PLAN
ABAND :64
→_
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MMC: 724
3. Dial first letter of feature name (e. g., 7)
AND
Press UP or DOWN key to make selection then press RIGHT soft key to advance cursor
4. Enter digits (e.g., 63) via the dial keypad
5. Press LEFT soft key to enter change and continue to make changes
OR
Press RIGHT soft key to enter and return to
FEAT NUMBER PLAN
PAGE :55
→_
FEAT NUMBER PLAN
PARK :NONE
→__
FEAT NUMBER PLAN
PARK :NONE
→63
FEAT NUMBER PLAN
PARK :NONE
→63 step 2; if an error message appears indicating duplication of access code, enter
1 for YES for change or enter 0 for NO for no change
5. Press TRSF to store and exit
NUMBER IN USE
CHANGE? Y:1,N:0
OR
Press SPK to store and advance to next
MMC
DEFAULT DATA: SEE BELOW
STN DIAL NUM:
TRK DIAL NUM:
AA/VD DIAL NO:
MISC DIAL NUM:
2xx or 2xxx
3xx or 3xxx
701 ~ 7xx or 7001 ~ 7xxx
AA: 3951 ~
MOH: 371 ~ 377
STNG DIAL NUMBER: 5xx
TRKG DIAL NUMBER: 9, 8xx
ABAND
ABW
64
None
ALMCLR 57
ACCT
AUTH
BARGE
47
4
None
iDCS 500
TECHNICAL MANUAL
BILL*
BLOCK
BOSS
CAMP
CANMG
CBK
CHIN*
CHOUT
CONF
CONP
CR
CREDIT*
DIR
DISALM
MMC: 724
None
None
None
45
42
44
None
*
46
None
None [L ONLY]
None
None
None
58
FAUTO
FLASH
FWD
GRPK
14
49
60
66
HDSET
HLDPK
None
12
HOLD 11
HOTEL* None
IG
INFDSP
LCR
None
None
None
LISTN
LNR
MMPA
MMPG
None
19
56
54 (M)
MSG
MYGRPK
43
None
NEW 18
NOCLIP None
OHVA
OPER
PAGE
None
0
55
PAGPK
PARK
10
NONE
PTHR
RB*
RP*
RSV*
None [L ONLY]
None
None
None
REJECT
RTO
None
None
SETMG 41
SLOCAT* None
SLTMMC 15
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iDCS 500
TECHNICAL MANUAL
SNR
SPEED
SRELOC
UA
VMADM
VMAME
VMMSG
WAKEUP*
WCOS
S0 STN DIAL NO.:
VIRT EXT:
*Hotel/Motel Feature.
MMC: 724
17
16
None
67
None
None
None
None
59
7801~7832
3501 ~ 35xx
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PART 2 SEPTEMBER 2003
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PART 2 APRIL 2002
MMC: 727
SYSTEM VERSION DISPLAY
DESCRIPTION:
This MMC is only used for system version display. This is a READ ONLY MMC.
PROGRAM KEYS
UP & DOWN
KEYPAD
SPK
Used to scroll through options
Used to enter selections
Used to store data and advance to next MMC
1. Press TRSF 727
Display shows
Press UP or DOWN key to select other
Card versions
LAN
Cabinet and Slot shown
TEPRI CARD T1 MODE
Cabinet and Slot shown
TEPRI CARD PRI MODE
Cabinet and Slot shown
AUTO ATTENDANT CARD
Cabinet and Slot shown
VOICE MAIL CARD
Cabinet and Slot shown
DEFAULT DATA: NONE
RELATED ITEMS: NONE
MCP VERSION
2000.11.08.V1.00
SCP VERSION
2000.11.08.V1.00
LCP1 VERSION
2000.11.08.V1.00
LCP2 VERSION
2000.11.08.V1.00
LAN VERSION
2000.11.08.V1.0
C1-S1:DLI
NO VERSION DATA
TEPRI/T1
2000.02.23.V1.4
C2S06:TEPRI/TP
2000.02.23.V1.4
C1S09:AA
2000.09.19.V1.0
VM(C1-S6) VER(USA)
2000.12.10.V1.01
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PROGRAMMING
PART 2 JANUARY 2002
MMC: 740
VM CARD RESTART
DESCRIPTION:
This MMC is only used for the Samsung Plug In Voice Mail Card.
There are two options available in this MMC:
DOWNLOAD
When the SVM card starts, part of the power up procedure will download data from the DCS to determine time, date, what mailboxes to create, and system numbering plan. This must be done at least once, but once done this download feature can be turned OFF to save boot up time.
CARD RESTART
If this option is set to YES the SVM card will immediately restart according to the download OPTION specified above.
NOTE:
If during any test procedures you need to run the iDCS 500 system with a default database and power up with this MMC option set to YES the SVM database will be overwritten according to the data in MMC 741 and the default numbering plan. If you plan this type of test, remove SVM until the procedure is finished and the customer database is reloaded.
PROGRAM KEYS
UP & DOWN
KEYPAD
SPK
Changes MMC data between YES and NO
0 and 1 will change data and advance to other option
Used to store data and advance to next MMC
1. Press TRSF 740
Display shows
2. Dial 0 or 1 to set option and advance
4. Dial 0 or 1 to set option and advance
VM CARD RESTART
DOWNLOAD ? YES
VM CARD RESTART
CARD RESTART?NO
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MMC: 740
5. Press TRSF to store and exit
OR
Press SPK to store and advance to next MMC
6. Enter 0 for non urgent or 1 for urgent
DEFAULT DATA: CARD RESTART: NO
RELATED ITEMS: NONE
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PART 2 JANUARY 2002
MMC: 741
ASSIGN MAILBOX
DESCRIPTION:
This MMC is only used for the Samsung Plug in Voice Mail Card. It assigns each station or group as having a mailbox (yes or no). When stations or groups are flagged as YES, during Voice Mail card power up mailboxes will be created for each directory number with a “YES” entry.
Once the Voice Mail database has been created new boxes can be added. a) Through Voice Mail administration, b) By adding a new mailbox in this system and cycling system power.
If a mailbox is to be removed it must be done through Voice Mail administration.
If a station that do not have an associated voice mailbox, call the Voice Mail system they will be answered by the Voice Mail system main greeting.
NOTE: The groups that are supported are 500 to 528 (529 or 549 being the Voice
Mail group). Mailboxes that are needed for people that do not have an extension must be added through Voice Mail programming.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPK Used to store data and advance to next MMC
Used to select ALL ANS/RLS
ACTION DISPLAY
1. Press TRSF 741
Display shows
2. Dial station number OR
ASSIGN MAIL BOX
[201]: YES
ASSIGN MAIL BOX
225 : YES Press UP or DOWN to scroll the number.
3. Press RIGHT soft key to move cursor ASSIGN MAIL BOX
225 : YES
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MMC: 741
4. Change status using UP and DOWN
OR
Dial 0 for NO or 1 for YES.
5. Press TRSF button to store and exit
OR
Press SPK button to store and advance to next MMC
DEFAULT DATA: ALL STATIONS = YES
ALL GROUPS = NO
RELATED ITEMS: NONE
PROGRAMMING
PART 2 JANUARY 2002
ASSIGN MAIL BOX
225 : NO
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PART 2 NOVEMBER 2001
MMC: 743
AUTO
DESCRIPTION:
This MMC is only used for the Samsung Plug in Voice Mail Card.
Some specific station in the phone system can be assigned to automatically record conversations. When this option is set, all incoming, all outgoing, or all calls
(incoming or outgoing) can be recorded.
When this option is selected a specific port can be assigned for each station set to automatic conversation recording or the effectiveness of this feature cannot be guaranteed.
In this MMC you can assign:
1. Which station use this feature. – Station number
2. What mailbox the conversation are recorded in. – Mailbox number
3. What type of conversations are recorded, in, out or both. – I, O or B
4. What port is dedicated to the station. – Voice mail port number
A maximum of 8 stations can this feature in the iDCS 500 system.
The same port cannot be assigned to more than one station. Attempts to do this will result in an error message.
When a Voice Mail port is assigned here, it is automatically removed from the Voice
Mail group (529 or 549) defined in MMC 601.
WARNING : Before using this feature make sure that you are not violating any state or federal laws. Some states require that the recorded party be notified. SAMSUNG is not responsible for any illegal use of this feature.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to delete an entry
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MMC: 743
ACTION
1. Press TRSF 743
Display shows
2. Dial station number
OR
Press UP or DOWN to scroll the number.
Press RIGHT soft key to move cursor
3. Enter mailbox number using number keys.(e.g.,201).
Press right SOFT key to move cursor.
4. Enter VM port number using keypad or UP or DOWN. Press right SOFT key to move
cursor.
5. Enter call type, I, O or B.
6. Press TRSF button to store and exit
OR
Press SPK button to store and advance to next MMC
DEFAULT DATA: NONE
RELATED ITEMS: NONE
PROGRAMMING
PART 2 NOVEMBER 2001
DISPLAY
AUTO RECORD
STN:201 MB:NONE
AUTO RECORD
STN:201 MB:NONE
AUTO RECORD
STN:201 MB:201
AUTO RECORD
PORT:NONE CALL:I
AUTO RECORD
PORT:209 CALL:B
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MMC: 744
VM DAY / NIGHT
DESCRIPTION:
This MMC is only used for the Samsung Plug In Voice Mail Card (CADENCE).
CADENCE can operate in either a DAY or NIGHT operating mode. This mode will determine what main menu greetings and options are played to the callers.
This operating mode can change automatically (if enabled in CADENCE) according to the setting in this MMC.
This MMC containes either a DAY or NIGHT instruction for each iDCS 500 Ring
Plan.
PROGRAM KEY
UP & DOWN Selects YES or NO
KEYPAD
SPK
Selects YES or NO
Used to store data and advance to next MMC
1. Press TRSF 744
Display shows
2. Press UP or DOWN to select a ring plan
VM DAY/NIGHT
RING 1 : DAY
VM DAY/NIGHT
RING 3 : DAY
3.
Press RIGHT soft key to move cursor VM DAY/NIGHT
RING 3 : DAY
4. Press UP or DOWN to select a DAY/NIGHT VM DAY/NIGHT
RING 3 : NIGHT
5. Press TRSF to store and exit
OR
Press SPK to store and advance to next
MMC
DEFAULT DATA: ALL RING PLANS = DAY
RELATED ITEMS: CADENCE CVM8A CARD
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PART 2 SEPTEMBER 2002
MMC: 745
WARNING DESTINATION
DESCRIPTION:
This MMC is used to set alarm notification destinations for the Samsung Plug In Voice
Mail card and for the Hotel/Motel transaction buffer alarm.
1. Samsung Plug-In Voice Mail Card
This MMC provides an emergency destination for calls destined for the Voice Mail card, if the Voice Mail card is removed or is offline. In addition any calls that are forwarded to the Voice Mail card will not forward, they will remain ringing at the “fwd from” station until answered. This destination can be a station number or a group number.
2. Hotel/Motel Transaction Record Buffer Alarm
This MMC provides a destination for the Transaction Report Buffer Alarm. The transaction record buffer has a maximum capacity of 10,000 records. This alarm will ring the destination when the buffer level has reached 9500 records. Note: Either of these alarms may be disabled by setting the destination as NONE.
PROGRAM KEYS
Used to scroll through options
Used to enter selections
UP & DOWN
KEYPAD
SPK
HOLD
ACTION
Used to store data and advance to next MMC
Used to delete an entry
DISPLAY
WARNING DEST. 1. Press TRSF 745
Display shows
2. Dial station number or group number
OR
DEST:500
WARNING DEST.
DEST:501
Press UP or DOWN to scroll the number.
3. Press TRSF button to store and exit
OR press SPK button to store and advance to next MMC
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DEFAULT DATA: DEST = 500
RELATED ITEMS: NONE
MMC: 745
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MMC: 746
VM HALT
DESCRIPTION:
This MMC is only used for the Samsung Plug in Voice Mail Card.
This MMC is used to halt the Voice Mail card (take it offline). It ensures that there is no traffic on the Voice Mail card when it is removed from the system.
NOTE: THIS OPERATION SHOULD BE PERFORMED BEFORE REMOVING THE
VOICE MAIL CARD FROM THE iDCS 500 SYSTEM.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
Used to store data and advance to next MMC SPK
ACTION DISPLAY
1. Press TRSF 746
Display shows
VM HALT
STATUS:PROC
2. Enter 1 to halt or 0 to process VM HALT
OR STATUS:PROC
Press UP or DOWN to scroll the selections.
3. When you select 1 to halt, display shows:
Press 1 to confirm.
VM HALT
ARE YOU SURE?YES
VM HALT
STATUS:HALT
5. Press TRSF button to store and exit
OR
Press SPK button to store and advance to next MMC
DEFAULT DATA: PROC
RELATED ITEMS: NONE
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MMC: 747
VM ALARM
DESCRIPTION:
This MMC is only used for the Samsung Plug in Voice Mail Card.
This MMC will generate an alarm message in the mailbox defined in MMC 741 whenever the Voice Mail disk drive reaches a threshold.
The threshold is measured in % full. This means that if the MMC is set for 80, the alarm will be generated when the disk exceeds 80% of the available drive space.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SPK Used to store data and advance to next MMC
ACTION
1. Press TRSF 747
DISPLAY
VM ALARM
THRESHOLD:80 Display shows
2. Enter new threshold level. VM ALARM
THRESHOLD:75
3. Press TRSF button to store and exit
OR
Press SPK button to store and advance to next MMC
DEFAULT DATA: 80%
RELATED ITEMS: NONE
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MMC: 748
ASSIGN VM MOH
DESCRIPTION:
This MMC is only used for the Samsung Plug in Voice Mail Card.
This MMC is used to assign each port a Music on Hold source for the iDCS 500 from a sound file located on the SVM hard disk drive. The 100 available sound files are defined as numbers 5000 to 5099.
Basically SVM card supports various music for numbers 5000 to 5099. If you want to use default SVM support music, select the number. Otherwise, make sure you record the sound file first. The next step is to assign the sound file to a SVM port.
For example, if you record sound file 5025 you would associate 25 with a specific
SVM port, e.g. 225. This will dedicate the port for use only as MOH and remove it from group 529 or 549. Now 225 will show up as a valid music source in MMC 308,
309 and 408.
Each Music on Hold source assigned here requires one SVM port. SVM port is used for VMMOH, it must be disabled before boot up since SVM and the iDCS 500 use port 1 during boot up to exchange critical information. For this reason we suggest you use the last port as VMMOH ports.
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD
SPK
HOLD
Used to enter selections
Used to store data and advance to next MMC
Used to delete an entry
ACTION
1. Press TRSF 748
Display shows
2. Press UP or DOWN to select SVM port.
DISPLAY
SET VMMOH
209: NOT USED
SET VMMOH
215: NOT USED
3. Move cursor to next field. Press UP or
DOWN to select sound file.
SET VMMOH
215: 25
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MMC: 748
4. Press TRSF button to store and exit
OR
Press SPK button to store and advance to next MMC
DEFAULT DATA: NOT USED
RELATED ITEMS: NONE
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MMC: 749
VM IN/OUT
DESCRIPTION:
This MMC is only used for the Samsung Plug in Voice Mail Card.
This MMC is used to assign each Voice Mail Port as used for incoming, outgoing or both way calls. Note that this MMC must support outgoing calls if off premises notification (beeper, outbound follow me of outbound notification) is used.
PROGRAM KEYS
UP & DOWN Used to scroll through options
Used to enter selections KEYPAD
SPK
ACTION
Used to store data and advance to next MMC
DISPLAY
VM IN/OUT 1. Press TRSF 749
Display shows 209: IN/OUT
VM IN/OUT 2. Enter the Voice Mail port number.
OR
Press UP or DOWN to select SVM port.
3. Enter the selections.
215: IN/OUT
VM IN/OUT
215: MOH OR
Press UP or DOWN to scroll options.
4. Press TRSF button to store and exit
OR
Press SPK button to store and advance to next MMC
DEFAULT DATA: IN/OUT
RELATED ITEMS: NONE
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PART 2 NOVEMBER 2001
MMC: 806
CARD
DESCRIPTION:
Allows the preprogramming of a card slot for a specific board type. A board inserted into a iDCS 500 system will not be recognized by the system until it is ENABLED using this MMC. Cards installed using MMC 806 will NOT be assigned in the system numbering plan. You must then use MMC 724 to assign the desired directory numbers to extensions, trunks, AA, ports or miscellaneous functions. This MMC also shows which PSU is powering the card selected.
NOTE1: If a card is removed and a different type card is inserted and this MMC is performed, the memory associated with that card (i.e. key programming, etc.) will be erased.
NOTE 2: If a second PSU is required and is not available to support the added card(s) this MMC will provide an error NO POWER and will not allow card install. A second PSU must be installed in the cabinet the card is to be installed in.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
1. Press TRSF 806
Display shows
2. Press UP or DOWN key to make selection
(i.e. Cabinet 1) and press RIGHT soft key
To select which slot to address press UP or
DOWN key to make selection
OR
Use the dial pad to make a selection (i.e.
Slot 6) and press RIGHT soft key
Press UP or DOWN key to make selection or use the DIAL to select (1 = yes 0 = no).
C:1 – S:1 P:1
16DLI-> 16DLI
C:1 – S:1 P:1
16DLI-> 16DLI
C:1 – S:1 P:B
16DLI-> 16DLI
C:1 – S:6 P:N
NONE -> 16DLI
C:1 – S:6 P:N
RESET CARD? YES
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MMC: 806
Press UP or DOWN key to make selection or use the DIAL to select (1 = yes 0 = no).
and press RIGHT soft key to return to Step 1
Continue to add cards as shown in step 2
OR
Press TRSF to store and exit
OR
Press SPK to store and advance to next
MMC
C:1 – S:6 P:B
ARE YOU SURE? YES
DEFAULT DATA: NONE
RELATED ITEMS: MMC 724 DIAL NUMBERING PLAN
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MMC: 824-L
PROGRAMMING
PART 2 OCTOBER 2002
NETWORK DIAL PLAN
[L VERSION ONLY]
DESCRIPTION:
This MMC is the translation table that defines the extension dialing plan for the networked systems.
PROGRAMMED FIELD DESCRIPTIONS: PP:NONE ¬ DDDD
PP
DDDD
Dial Plan Number (01-96)
Link ID and leading digits for the extension numbers in that switch (8
SZ
MAX
MB characters maximum)
Number of digts in extension number (0-9)
Number of digits total (1-20) for ID number and extension number.
Create mailbox for this extension range in this switch (Y/N).
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
Used to scroll through options
Used to enter selections
Move cursor left and right
1. Press TRSF 824
Display shows
2. Press UP or DOWN key to select
Plan number and press RIGHT
soft key to move cursor
3. Enter LINK ID and FIRST DIGIT of extension number using the keypad
and press RIGHT soft key to move cursor
4. Enter number of digits in the extension number. Cursor advances to next field
5. Dial maximum number of digits. Cursor advances to next field.
01: NONE ¬
SZ:0 MAX:00 MB:N
10: NONE
¬___
SZ:0 MAX:00 MB:N
10: NONE ¬ 0033
SZ:0 MAX:04 MB:N
10: NONE ¬ 0033
SZ:3 MAX:04 MB:N
10: NONE ¬ 0033
SZ:3 MAX:06 MB:N
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MMC: 824
6. Press UP or DOWN key to select Yes or
No for mailbox information.
Press RIGHT softkey to make change and return to Step 1
7. Press TRSF to store and EXIT or
Press SPK to store and advance to next MMC
DEFAULT DATA: NONE
PROGRAMMING
PART 2 OCTOBER 2002
10: NONE ¬ 0033
SZ:3 MAX:06 MB:Y
RELATED ITEMS: MMC 821 Q-SIG TRUNK
MMC 823 NETWORK DIALING
MMC 825 NETWORK OPTIONS
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