Model: BLINK1-R, BLINK1-S BLINK1-W, BLINK1-B

Model: BLINK1-R, BLINK1-S BLINK1-W, BLINK1-B
USER’S GUIDE
Model: BLINK1-R, BLINK1-S
BLINK1-W, BLINK1-B
Wi-Fi® Video Baby Monitor Camera
The features described in this user’s guide are subject to
modifications without prior notice.
INK1_USA_A6_v10_2013_01_10.indd 1
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Welcome...
to your new Motorola Baby Monitor Camera!
Thank you for purchasing the BLINK1 Wi-Fi® Video Baby
Monitor Camera. Now you can see and hear your baby sleep in
its room or you can monitor your older children in their playroom.
You can set up and view the camera video from your PC or
Notebook, as well as devices for Android™ or iPhone®/iPad®.
Please retain your original dated sales receipt for your records.
For warranty service of your Motorola product, you will need to
provide a copy of your dated sales receipt to confirm warranty
status. Registration is not required for warranty coverage.
For product related questions, please call:
US and Canada 1-888-331-3383
This User’s Guide provides you with all the information you need
to get the most out of your product.
Please read the Safety Instructions on page 5 - 6 before you
install the unit.
Inside the Box
• 1 x Wi-Fi® Camera Unit (in either red, silver, white or black)
• 1 x Power Adapter
Overview of your Camera
1
2
8
3
4
5
9
7
10
6
1. Photo Sensor
(for night mode detection)
2. Infrared LEDs (for night vision)
3. Camera Lens
4. Power/Status LED
5. Microphone
11
6. Speaker
7. ON/OFF Switch
8. Antenna
9. Temperature Sensor
10. Power Adapter Connector
11. Reset Button
Important guidelines for installing your Wi-Fi® Camera Unit
• Use of other 2.4GHz products, such as other wireless
networks, Bluetooth® systems or microwave ovens may
cause interference with this product. Keep the Wi-Fi®
Camera Unit away from these types of products, or turn
them off if they appear to be causing interference.
• Always ensure that you have a good Wi-Fi® connection
available.
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1. Safety Instructions
1. Safety Instructions........................................................................... 5
2. System Requirements...................................................................... 7
3. Getting started - Connecting Devices............................................ 8
3.1 Setup........................................................................................... 8
3.2 User Account and Camera Setup:
Working with devices for Android™........................................ 9
3.3 User Account and Camera Setup:
Working with iPhone®/iPad®.................................................. 13
4. Camera............................................................................................ 19
4.1 Connecting the Camera to Power........................................... 19
4.2 Camera Functions:
Working with PC/Notebook..................................................... 19
4.3 Adding another Camera:
Working with PC/Notebook..................................................... 21
4.4 Viewing another Camera:
Working with PC/Notebook..................................................... 22
4.5 Camera Functions:
Working with devices for Android™...................................... 23
4.6 Adding another Camera:
Working with devices for Android™...................................... 25
4.7 Camera Functions:
Working with iPhone®/iPad®.................................................. 28
4.8 Adding another Camera:
Working with iPhone®/iPad®.................................................. 31
5. Procedure for resetting the Camera............................................. 31
6. Help.................................................................................................. 32
7. General Information....................................................................... 42
8. Technical Specifications................................................................ 49
4
BLINK1_USA_A6_v10_2013_01_10.indd 4-5
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created by: Pro. Q.C. Systems Design Limited
Table of Contents
Table of Contents
WARNING:
STRANGULATION HAZARD - Keep the adapter
cord out of the baby’s reach.
NEVER place the Wi-Fi® Camera Unit or cords
within the crib. Secure the cord some distance away from
the baby’s reach.
Never use extension cords with AC Adapters. Only use
the AC Adapters provided.
Wi-Fi® Camera Unit SET UP & USE:
• Determine a location for the Wi-Fi® Camera Unit that will
provide the best view of your baby in the crib.
• Place the Wi-Fi® Camera Unit on a flat surface, such as a
dresser, bureau, or shelf, or wall-mount it using the keyhole
slot in the base.
• NEVER place the Wi-Fi® Camera Unit or cords within a
crib.
• Secure the cord to the wall to keep cord away from the
baby’s reach.
WARNING
This Wi-Fi® Camera Unit is compliant with all relevant standards
regarding electromagnetic fields and is, when handled as
described in the User’s Guide, safe to use. Therefore, always
read the instructions in this User’s Guide carefully before using
the device.
Safety Instructions
5
10/1/13 1:20 PM
• This product is not a toy. Do not allow children to play with it.
• This Wi-Fi® Camera Unit is not a substitute for responsible
adult supervision.
• Keep this user’s guide for future reference.
• Do not place the Wi-Fi® Camera Unit or cables in the crib
or within reach of the baby (the unit should be at least 3 feet
away).
• Keep the cords out of reach of children.
• Do not cover the Wi-Fi® Camera Unit with a towel or
blanket.
• Test the Wi-Fi® Camera Unit and all its functions so that you
are familiar with it prior to use.
• Do not use the Wi-Fi® Camera Unit near water.
• Do not install the Wi-Fi® Camera Unit near a heat source.
2. System Requirements
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created by: Pro. Q.C. Systems Design Limited
• Adult assembly is required. Keep small parts away from
children when assembling.
Web Portal
•
•
•
•
•
•
•
Windows® system XP SP3 or above
Mac OS® version 10.7 or above
Internet Explorer® version 8.0 or above
Firefox® version 11.0 or above
Chrome™ version 18.0 or above
Safari® version 5.1 or above
Java™ version 7 or above
Android™ System
• Version 2.3.6 or above
iPhone®/iPad® iOS
• Version 4.3 or above
• Only use the power adapter provided. Do not use other
power adapters as this may damage the device.
• Never use extension cords with power adapters.
• Do not touch the plug contacts with sharp or metal objects.
6
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Safety Instructions
System Requirements
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How does it work?
Access camera
remotely
View your camera from
any device remotely
3.2 User Account and Camera Setup:
Working with devices for Android™
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3. Getting started - Connecting Devices
• Download and install the application “Monitor Everywhere”
from the Google Play™ Store. Note: If you can’t find the
application, then use your device browser to go to
www.monitoreverywhere.com for advice on how to install.
• Turn on the Wi-Fi® of your device for Android™ and select
your wireless network.
• Switch on the camera (see 5. Procedure for resetting the
Camera).
• Run the “Monitor Everywhere” application. After initialization,
the Baby Monitor Setup wizard appears.
• Server keeps track of the cameras.
• When user wants to access the camera, the server
authenticates the user and provides the details to access the
camera to the user.
• Select CREATE ACCOUNT.
3.1 Setup
Connect the Camera to the power adapter and plug it into a
suitable mains power socket. Wait until camera LED changes
to fast blinking, which means that camera is in reset/setup
state and camera is ready for ‘Camera Setup’ registration. The
Camera must be within range of the Wi-Fi® router with which
you want it to link.
Status of LED Indication:
- Reset / Setup state: fast blinking
- Unconnect state: slow blinking
- Connect state: always on
• Select GET STARTED.
• Follow the on-screen instructions and select the camera
and the Wi-Fi® connection that your camera can use. If
necessary enter a password.
• Tap CONNECT TO Wi-Fi.
8
BLINK1_USA_A6_v10_2013_01_10.indd 8-9
Getting started
Getting started: Working with devices for Android™
9
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• Follow the on screen checklist to ensure that your camera
is power connected and tap NEXT.
• Select the camera from the list.
• Select CREATE ACCOUNT.
• Enter a user name, a password and an e-mail address.
• Agree with the terms of use and select SIGN UP.
• Tap NEXT STEP.
10
Getting started: Working with devices for Android™
BLINK1_USA_A6_v10_2013_01_10.indd 10-11
If you cannot find the camera ID on the list, please reset the
camera with the following procedure:
1. Switch the ON/OFF switch to OFF.
2. Press and hold the RESET button on the underside of
the camera.
3. Switch the ON/OFF switch to ON.
4. Keep pressing the RESET button until you hear a beep
sound.
5. Release the RESET button and wait for the camera to
complete the internal reset procedure.
6. After about 60 seconds you will hear two short beeps and
the green LED starts blinking.
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created by: Pro. Q.C. Systems Design Limited
• Tap NEXT STEP.
• Wait for up to five minutes. Should the connection process
take longer, tap CANCEL and try again.
• Ensure that you have a good Wi-Fi network connection.
Getting started: Working with devices for Android™
11
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• Tap DONE.
• Tap START MONITOR to show the camera view.
• Tap VIEW to show the camera view and the controls.
3.3 User Account and Camera Setup:
Working with iPhone®/iPad®
• Install the application “Monitor Everywhere” from the
App StoreSM. Note: If you can’t find the application, then use
your device browser to go to www.monitoreverywhere.com
for advice on how to install.
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• Once your camera is installed, you can rename it.
• Run the “Monitor Everywhere” application and follow the
screen number sequence:
Note:
The Camera SSID is printed at the bottom of the Camera, for
example: ID: Camera-1006fa
On your PC/Notebook, devices for Android™ and iPhone®/
iPad®, you will see: Camera-1006fa.
12
Getting started: Working with devices for Android™
BLINK1_USA_A6_v10_2013_01_10.indd 12-13
S1
S2
• Select Setup Monitor Everywhere (pictures S1, 2).
Getting started: Working with iPhone®/iPad®
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S3
S5
• Tap Continue (picture S3).
• Switch on the camera (see 5. Procedure for resetting the
Camera) and follow the on-screen instruction.
S7
S4
• Tap Continue (picture S4).
14
Getting started: Working with iPhone®/iPad®
BLINK1_USA_A6_v10_2013_01_10.indd 14-15
S6
• On your iPhone® or iPad®, under Settings select Wi-Fi, then
select the camera from the network list and wait until it is
connected (pictures S5, 6).
S8
• Tap Configure Camera to Wi-Fi (pictures S7,8).
Getting started: Working with iPhone®/iPad®
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• Enter ‘Wi-Fi’ password for camera (picture S9), then press
Next.
• Press the iPhone® or iPad® HOME button and run the
“Monitor Everywhere” application again.
• Tap Create Account and enter a user name, a password
and an e-mail address (pictures S12, 13).
S9
• On your iPhone® or iPad®, under Settings select Wi-Fi.
Select your preferred Wi-Fi connection from the network list
and wait until it is connected (pictures S10, 11).
S10
16
S11
Getting started: Working with iPhone®/iPad®
BLINK1_USA_A6_v10_2013_01_10.indd 16-17
S12
S13
• Tap Done, by which you agree to the Terms of Use (picture S14).
S14
Getting started: Working with iPhone®/iPad®
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created by: Pro. Q.C. Systems Design Limited
4. Camera
4.1 Connecting the Camera to Power
• Insert the small end of the Power Adapter into the Power
Adapter Connector and plug the Power Adapter into a
suitable mains socket.
• Slide the ON/OFF switch to ON, the green Power LED will
light up. (Note: To switch the device off, slide the ON/OFF
switch to OFF.)
S15
S16
• Tap Camera Test (pictures S15, 16).
4.2 Camera Functions:
Working with PC/Notebook
• Go to URL: https://www.monitoreverywhere.com.
• Enter the User Name and Password and then tap LOGIN, if
you have already created an account.
• Select the camera and tap VIEW to see the camera view and
control buttons.
• Tap on the icons for different functions:
S17
S18
• Tap Start monitor (picture S17).
• Tap on the Camera icon to start viewing (picture S18).
18
Getting started: Working with iPhone®/iPad®
BLINK1_USA_A6_v10_2013_01_10.indd 18-19
Camera Functions: Working with PC/Notebook
19
10/1/13 1:20 PM
•
•
C
•
Play Lullaby:
•
--
-
+
+
!
•
CD
0/
+
•
0
#/
+
+
•
Tap the icon to reveal the Play Lullaby menu.
Select one of the five songs to play the lullaby.
Tap
Music OFF to stop playing.
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5
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•
5
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created by: Pro. Q.C. Systems Design Limited
-
+ B + + + Temperature:
The current room temperature will always be displayed in
the lower left corner.
• Tap LOGOUT to leave the account.
4.3 Adding another Camera:
Working with PC/Notebook
• Tap on the Monitor Everywhere logo and wait for the camera
list up-date.
+
)
5 •
•
$0
+
Speaker:
51- Tap the icon to turn audio monitoring ON or OFF.
Photo/Video:
Take a picture or record a video and select the space where
it should
be saved on your computer.
• Tap the plus button to add a camera to this account.
Camera Settings:
-
+ B + + + Under
Display, adjust the Video Quality.
•
C
Move
the sliders from left (-) to right (+) to adjust
Contrast,
Brightness, and Volume.
--
-
+
•
•
•
•
CD
•
0
•
•
5
4#&
+.
•
5
4&
.
•
•
,+
Pan and Tilt Function:
Tap the up and down buttons to tilt and the left and right
-#B
+
buttons
to pan.
• Select the Wi-Fi network to be connected with the camera.
If necessary enter the password of the Wi-Fi Network and
tap SUBMIT.
20
5 Camera Functions: Working with PC/Notebook
BLINK1_USA_A6_v10_2013_01_10.indd 20-21
•
Adding Camera: Working withPC/Notebook
21
10/1/13 1:20 PM
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created by: Pro. Q.C. Systems Design Limited
• Follow the on-screen checklist to ensure that your camera is
power connected. Tap NEXT.
4.5 Camera Functions:
Working with devices for Android™
• Run the “Monitor Everywhere” application.
• Enter the User Name and Password and then tap Login,
if you have already created an Account (see 3. Getting
Started/ Connecting Devices User Account and Camera
Setup).
• Select your camera from the list and then follow any
on-screen instructions to complete the connection process.
4.4 Viewing another Camera:
Working with PC/Notebook
• Tap VIEW OTHER CAMERA to view the camera list and
then pick your choice.
• Tap  to change the camera name or remove a camera
from the list. Tap the return button to return to the camera
list.
• Select the camera and tap View to see the camera view.
Tap the display to reveal the camera control icons.
• Tap on the
icons for different functions:
Camera Settings:
-
+ B + + + Change
Name, Adjust Camera Volume, Adjust Camera
C
Brightness,
Adjust Sound Sensitivity (Level 1(Low): a loud
noise
is required. Level 4 (High): a low noise will trigger
--
-
+
the
notification sent to devices for Android™), Change
CD
Temperature
Unit, Adjust Video Quality, Remove Camera,
0
Show
Information.
•
•
•
•
•
•
•
-#B
+
22
Adding/Viewing Camera: Working with PC/Notebook
•
5
4#&
+.
•
5
4&
.
Camera Functions: Working with devices for Android™
23
BLINK1_USA_A6_v10_2013_01_10.indd 22-23
•
•
,+
10/1/13 1:20 PM
•
-
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+ B + + + •
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•
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--
-
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CD
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Notifications:
Turn ON/OFF the notification function for Sound and
Temperature Alert.
••
•
•
5
4&
.
5
4#&
+.
5
4&
.
,+
Lullaby:
Tap the icon to reveal the Lullaby menu. Turn music ON and
select
one of the five songs. Turn music OFF to stop playing.
,+
•
•
••
5 •
,+
•
5 +
)
•
$0
+
• 5 Microphone:
Tap the icon to turn on the talk back function to the camera.
$0
+
Press
and hold the oval microphone icon to speak, and
$0
+
51- release
it to stop.
••
•
Speaker:
51- 51- Turn audio monitoring ON or OFF.
Photo/Video:
Take a photo or record a video. Tap the icon to start the
camera function.
Tap the photo icon to activate the camera function.
Pan and Tilt Function:
Press the up and down button to tilt and the left and right
button to pan.
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Temperature:
The display will always show the current room temperature.
Video Quality:
Press once to toggle between QVGA (low resolution, grey
HQ color) and VGA (high resolution, white HQ color).
• Press the Menu button of your device for Android™ and
select Logout to leave the account.
4.6 Adding another Camera:
Working with devices for Android™
• To add another camera, please follow the screen number
sequence:
Baby.Monitor
Tap the video icon to activate the video function. Tap the red
dot to start, and the square to stop recording.
Photos and videos will be stored in the internal flash memory
of your device for Android™. They can be accessed from
Gallery or Media Player. To play videos, please use the
“Monitor Everywhere” application or a 3rd party application,
such as MX player, which is able to play MJPG (Motion-jpeg).
Zoom Function:
Slide the zoom from - to + to enlarge the view and vice
versa.
24
Camera Functions: Working with devices for Android™
BLINK1_USA_A6_v10_2013_01_10.indd 24-25
A1
A2
Adding another Camera: Working with devices for Android™ 25
10/1/13 1:20 PM
• If requested, enter your network password (picture A5).
• Please be patient, it may take a few minutes until your
camera is added to your account (picture A6).
Baby’s Room
• Once the camera has been added, the camera view will be
automatically displayed.
Sam’s Room
Lucy’s Room
Note:
When you are accessing your camera via a network different
from your home network (over internet) by mobile (such as
devices for Android™ or iPhone ®), the following message will
periodically pop up:
“This video has been viewed for about 5 minutes. Do you want
to continue?”.
Press Yes to continue or No to stop viewing.
A3
A4
• Select your camera (picture A3) and then select your
preferred Wi-Fi® network (picture A4).
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17/12/12 2:41 PM
Baby’s Room
Baby’s Room
Sam’s Room
Sam’s Room
Lucy’s Room
Baby’s Room
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• Tap Next (picture A1).
Lucy’s Room
Baby.Monitor
A5
A6
26 Adding another Camera: Working with devices for Android™
A4.indd 1
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17/12/12 2:41 PM
17/12/12 2:41 PM
Adding another Camera: Working with devices for Android™ 27
10/1/13 1:20 PM
•
••
--
-
+
--
-
+
••
CD
CD
•
created by: Pro. Q.C. Systems Design Limited
+
!
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60/
+
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+
+
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+
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4.7 Camera Functions:
Working with iPhone®/iPad®
•
•
•
•
5
4#&
+.
5
4#&
+.
Lullaby:
5
4&
.
5
4&
.
Tap the icon to reveal the Lullaby menu. Turn music ON and
one of the five songs. Turn music OFF to stop playing.
select
Select
Done or Cancel to return to the camera control icons.
,+
• Run the “Monitor Everywhere” application.
•
• If you have already created an account (see 3. Getting
,+
Started - Connecting Devices User Account and Camera
Microphone:
5 ;.
+
)
Setup), enter your password, then tap Return and Done.
5 Tap
the icon to turn on the talk back function to the camera.
$0
+
• Tap on the camera icon to show the camera view.
Tap
and hold the oval microphone icon to speak, and release
$0
+
it to stop.
• Tap the display to reveal the camera control icons.
•
•
•
•
•
•
•
Camera Speaker:
51- 51- Tap the icon to
turn audio monitoring ON or OFF.
Photo:
• Tap on the
icons for different functions:
Camera Settings:
-
+ B + + + Change
Camera Name, Adjust Camera Volume, Adjust
CBrightness, Adjust Sound Sensitivity to trigger
Camera
notification
or Disable the monitor devices microphone to
--
-
+
avoid
notification,
Change Temperature Unit, Set Video
CD
Quality,
Remove this Camera, Show Information.
0
•
•
•
•
•
•
• Tap on Back to return to the camera control icons.
•
•
5
4#&
+.
•
5
4&
.
•
•
,+
-#B
+
28
Camera Functions: Working with iPhone®/iPad®
5 BLINK1_USA_A6_v10_2013_01_10.indd
28-29
•
Tap the icon to start the camera function and take a photo.
Under Settings on your iPhone®, select Privacy > Photos.
Turn Baby Cam ON, allowing access to photos. Please
note, that video recording and playback are not supported on
iOS devices.
Zoom Function:
Slide the zoom from - to + to enlarge the view and vice versa.
Pan and Tilt Function:
Tap the up and down buttons to tilt and the left and right
buttons to pan.
Temperature:
The current room temperature is always displayed in the top
left corner.
Video Quality:
Press once to toggle between QVGA (low resolution, grey
HQ color) and VGA (high resolution, white HQ color).
Camera Functions: Working with iPhone®/iPad®
29
10/1/13 1:20 PM
to add another camera to the list.
• Tap Remove to take a camera off the list.
• Tap Rename to give a camera a new name.
• Tap Alert Settings to receive notifications if a noise is
detected or the temperature in your baby’s room is too high
or too low.
• If you use Alert Settings, under Settings on your iPhone®/
iPad®, select Notifications > Baby Cam > Notification
Centre ON.
4.8 Adding another Camera:
Working with iPhone®/iPad®
Follow the same steps as under 3.3 User Account and Camera
Setup, Working with iPhone®/iPad®.
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Tap on
• Tap on Edit:
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created by: Pro. Q.C. Systems Design Limited
Tap Cameras to return to the Camera list.
5. Procedure for resetting the Camera
Note: If your camera is moved from one router (e.g. home) to
another router (e.g. office), then this camera must be reset
again, and then the camera set up again for devices for
Android™ or iPhone®/iPad®.
1. Switch the ON/OFF switch to OFF.
2. Press and hold the RESET button on the underside of
the camera.
3. Switch the ON/OFF switch to ON.
4. Keep pressing the RESET button until you hear a beep
sound.
5. Release the RESET button and wait for the camera to
complete the internal reset procedure.
6. After about 60 seconds you will hear two short beeps and
the green LED starts blinking.
• Please be patient, it may take a few minutes until your camera
appears in your Wi-Fi® devices list, or is added to your account.
• Select your preferred Alert Style and return to the application
and tap Done.
• Tap Cancel to return to the camera list.
• Tap on Account to change the password.
• Tap on Logout to leave the account.
30
Adding another Camera: Working with iPhone®/iPad®
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Procedure for resetting the Camera
31
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Noise interference
To avoid background noise or echoes, ensure, that there is
enough distance between your device and the Wi-Fi® Camera
Unit.
Use of other 2.4 GHz products, such as Bluetooth systems or
microwave ovens, may cause interference with this product.
Keep the Wi-Fi® Camera Unit at least 5ft away from these
types of products, or turn them off if they appear to be causing
interference.
Lost connection
Check your Wi-Fi settings. If necessary reconnect your Wi-Fi.
Ensure the Wi-Fi® Camera Unit is switched ON. Wait a few
minutes to make the connection with the Wi-Fi system.
If you forgot your password
If you do not remember your password, tap Forgot password
and submit your e-mail address. A new password will be sent to
your e-mail address immediately.
Category
Problem
Description / Error
Account
I am unable to
login even after
registration.
Please check your user name
and password.
Account
I receive an error
message saying:
“Email ID is not
registered”.
Please ensure that you have
registered with us. Tap Create
Account to create an account to
be able to use the Wi-Fi® Baby
Monitor Unit.
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Solution
Help
Account
What do I do if I
Click on the “Forgot Password”
forgot my password ? link on the
www.monitoreverywhere.com
website OR your Android™ or
iOS application. We will send a
new password to your registered
e-mail ID.
Account
I am unable to
receive a new
password although
I have used the
“Forgot password”
option.
Connectivity You get a message
Issues
“We are having
problems to access
your camera
currently. This could
be because of the
internet connection.
Please try in a while
again”.
Help
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6. Help
1. The e-mail might have been
sent to your Junk Mail Folder.
Please check your Junk Mail
Folder.
2. There might be a delay in
getting your e-mail. Please
wait for a while and check
again.
1. Please try again in a few
minutes. This could be
because of any issue with
your internet connection.
2. If the problem remains,
please restart your camera
to check if this fixes the
problem.
3. Please restart your Wireless
Router.
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When I am in “remote
mode”, the video
stops after 5 minutes.
How do I view for
longer.
When you are accessing your
camera via a network different
from your home network (over
internet) your video times out
after 5 minutes.
You can click on the Camera
again from the Android™/iOS
application to start streaming
again.
If you are accessing from your
web-browser, then you can
press on the Reload button to
start viewing your camera video
stream again.
Connectivity My Phone application 1.Check the Wi-Fi network
strength.
Issues
displays the following
2.Check if you are connected
message:
“Unable to connect to
to internet by starting the
BMS server”.
phone browser and going to a
website like www.google.com.
3.Try again if you are successful
connecting to internet.
Setting Up
While I am adding
a new camera to
my account, I am
not able to find any
cameras to add.
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General
On PC and MAC, we
recommend to use Google
Chrome. However the following
browsers are also supported:
PC: Internet Explorer 8 and
above. MAC: Safari.
Connectivity I am having problems
Issues
to access the camera
from remote PC or
from my 3G phone.
Please check your home Wi-Fi
router settings and enable
UPNP on your router for better
performance to stream to a
remote device.
If you have multiple Wi-Fi routers
at your home, please configure
your camera to connect to the
router which has the Broadband /
line connection.
General
A blinking LED indicates the
following status:
Fast blinking: Your camera is
in setup mode. You can add
the camera to your account in
this mode. Out of the box, the
camera is in setup mode. To
reset to setup mode, press and
hold the RESET button on the
bottom of the camera untill you
hear a long beep.
Slow blinking: The camera is
either connecting to the router or
lost the link to the router. Please
ensure that the camera is in the
Wi-Fi signal range. In a typical
home scenario, the range is
about 80-100feet
LED is stable: The camera is
connected to the Wi-Fi network.
If you are trying to add a camera
which has previously been added
into your account / another
account, you will first have to
reset the camera. This can be
done by pressing and holding the
RESET button at the bottom of
the camera for 6 seconds.
Help
What are the
supported browsers
for accessing from
my PC/MAC?
ENGLISH
created by: Pro. Q.C. Systems Design Limited
Viewing
Camera
Help
What is the
significance of LED
blinking?
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Please check if the camera is
within Wi-Fi range. If the LED
on your camera is slow blinking,
please try to move the camera
closer to the router for better WiFi range and try again.
Setting Up
Please reset the camera to setup
mode and try again. Press and
hold the RESET button on the
bottom of the camera untill you
hear a long beep. Wait for a
minute for the camera to restart.
The camera LED is blinking
fast, indicating that it is in setup
mode. Now restart the setup
from your Smartphone again.
During setup on
device for Android™
and iOS, during
the last step I am
not able to find my
camera and the setup
fails.
Connectivity Even though I am
Issues
accessing my camera
from the same Wi-Fi
network, I still find
my camera is shown
as remote. I can
only access it for 5
minutes at a time.
Please check your wireless
router settings. In routers like
Buffalo there is an option called
Wireless Isolation. Please
disable this option.
Camera
Please upgrade your firmware.
This takes around 5 minutes. We
push upgrades from time to time
to improve the camera features.
When I try to view
the camera, I get a
prompt for camera
firmware upgrade.
What should I do?
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Help
APP
I am not able to find
This is a known issue for some
the iOS application in users using iOS version 6.0.1.
the App StoreSM.
Please use the following link on
your iPad browser to download
the application:
https://itunes.apple.com/us/
app/monitor-everywhere/
id577753318?mt=8&uo=4
General
Which platforms
are supported
for accessing my
camera?
Android™ OS version 2.3.6
or above
iOS version 4.3 or above
Windows® XP SP3 or above
Internet Explorer®
Chrome™
MAC OS®
Safari®
General
I do not hear the
sound when I am
accessing a remote
camera.
You can tap on the speaker
icon in the video stream screen
to hear audio. By default the
audio is not ON when you are
accessing a remote camera.
General
What is the meaning When you are accessing your
of “Local camera” and camera from the same wireless
“Remote Camera”?
network (Home) in which it is
configured, it is a local camera.
When you are accessing your
camera away from your home
it is a remote camera. You may
be using 3G or Wi-Fi connection
outside of your home.
Help
ENGLISH
created by: Pro. Q.C. Systems Design Limited
Connectivity I am not able to
Issues
access my camera.
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What does the
message
“PAN TILT disabled
because of network
speed” mean ?
When your network speed is low,
the PAN and TILT is disabled.
You can see the message on
the application screen when this
occurs.
General
I am having
problems to access
my cameras from
Internet Explorer.
What should I do ?
The following links take you to
the troubleshooting guide for
Internet Explorer related issues.
https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavaie
https://monitoreverywhere.
com/BMS/troubleshoot.
jsp?javadisabledie
I am having problems
to access my
cameras from Google
Chrome™. What
should I do ?
The following links take you
to the troubleshooting guide
for Google Chrome™ related
issues.
https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavach
https://monitoreverywhere.
com/BMS/troubleshoot.
jsp?javadisabledch
I am having problems
to access my
cameras from Safari
on MAC. What should
I do ?
The following links take you to
the troubleshooting guide for
Safari on MAC.
https://monitoreverywhere.
com/BMS/troubleshoot.
jsp?javadisabledsf
https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavasf
General
General
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BLINK1_USA_A6_v10_2013_01_10.indd 38-39
Help
General
I am not able
to access my
cameras on Internet
Explorer®. I am using
Internet Explorer®
version 6 OR
version 7.
The minimum requirement is to
have Internet Explorer® version
greater than 7. Please upgrade
your browser. You can also use
Google Chrome™ to access.
Setting Up
When I am using an
iOS device to setup
the camera for first
time use, in the step
where I try to connect
to Camera-XXXXXX
in the Wi-Fi settings,
I get an error saying
“Cannot connect to
Camera-=XXXXXX”.
This is a known issue for some
iOS users. Please try to connect
again. This time you should be
able to connect.
General
How do I find
information which
version of APP I am
running?
When you are viewing your
camera, you can tap on the
GEAR icon to go to the camera
settings page. Select the
Information option to view the
APP and Camera versions.
Help
ENGLISH
created by: Pro. Q.C. Systems Design Limited
Features
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10/1/13 1:20 PM
How do I download
the APP for Android
and iOS devices ?
Android:
- Open Google Play APP on
your Android device.
- Select Search
- Type “ Monitor Everywhere”
- The results will have Monitor
Everywhere APP by Binatone
- select to install it
iOS Device:
- Open iOS APP Store
- Select search
- Type “ Monitor Everywhere”
- The results will have Monitor
Everywhere APP by Binatone
- select to install it
Features
I am having problems
with PAN/TILT. The
camera seems to
move much later after
I have pressed on the
PAN button
This is usually caused when you
are using the PAN/TILT feature
and the network bandwidth
/ connectivity is not good.
This might occur when you
are accessing your camera in
Remote mode.
To improve performance you can
switch High Quality video mode
(white HQ color) to Low Quality
video mode (grey HQ colour).
You can select the HQ button
when you are viewing your
camera.
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BLINK1_USA_A6_v10_2013_01_10.indd 40-41
Help
Features
Help
How many users can There are a number of scenarios:
access the camera at 1.If you are accessing in Local
mode (your Smartphone/
one time ?
PC is connected to the same
network as your camera), up
to four users can view your
camera at the same time and
a remote user is not allowed.
Remote users trying to access
the same camera will get a
‘camera busy’ notification.
2.If you are accessing in
Remote mode (from an
outside network different
from where you have your
camera, e.g. 3G or your office
network), only one user can
access the camera at a time
and only two local users are
allowed. Note that when one
user is accessing the camera
from Remote mode, other
users trying to access the
same camera through remote
networks, will get a ‘camera
busy’ notification.
ENGLISH
created by: Pro. Q.C. Systems Design Limited
General
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What Other Limitations Are There?
If your product is not working properly....
1. Read this User’s Guide.
2. Contact Customer Service at:
US and Canada 1-888-331-3383
Consumer Products and Accessories Limited
Warranty (“Warranty”)
Thank you for purchasing this Motorola branded product manufactured under license by Binatone Electronics International LTD
(“BINATONE”).
What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE
warrants that this Motorola branded product (“Product”) or
certified accessory (“Accessory”) sold for use with this product
that it manufactured to be free from defects in materials and
workmanship under normal consumer usage for the period
outlined below. This Warranty is your exclusive warranty and is
not transferable. Who is covered?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED
TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE
THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY
OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL
MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT
OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR
ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS
OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF
OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE
THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT
THESE DAMAGES MAY BE DISCLAIMED BY LAW.
ENGLISH
created by: Pro. Q.C. Systems Design Limited
7. General Information
This Warranty extends only to the first consumer purchaser, and
is not transferable.
What will BINATONE do?
BINATONE or its authorized distributor at its option and within
a commercially reasonable time, will at no charge repair or
replace any Products or Accessories that do not conform to this
Warranty. We may use functionally equivalent reconditioned/
refurbished/ pre-owned or new Products, Accessories or parts.
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General Information
General Information
43
10/1/13 1:20 PM
Products covered
Length of Coverage
Consumer Products
One (1) year from the date of
the products original purchase
by the first consumer purchaser
of the product.
Consumer Accessories
Ninety (90) days from the date
of the accessories original
purchase by the first consumer
purchaser of the product.
Consumer Products
and Accessories that
are repaired or replaced
The balance of the original
warranty or for Ninety (90)
days from the date returned to the
consumer, whichever is longer.
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BLINK1_USA_A6_v10_2013_01_10.indd 44-45
General Information
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
Abuse & Misuse. Defects or damage that result from:
(a) improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product
or Accessory to abnormal usage or conditions; or (d) other
acts which are not the fault of MOTOROLA or BINATONE, are
excluded from coverage.
ENGLISH
created by: Pro. Q.C. Systems Design Limited
Some jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length
of an implied warranty, so the above limitations or exclusions
may not apply to you. This Warranty gives you specific legal
rights, and you may also have other rights that vary from one
jurisdiction to another.
Use of Non-Motorola branded Products and Accessories.
Defects or damage that result from the use of Non-Motorola
branded or certified Products or Accessories or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone
other than MOTOROLA, BINATONE or its authorized service
centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers
or date tags that have been removed, altered or obliterated; (b)
broken seals or that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or non-Motorola
branded housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of
Products or Accessories due to any communication service
or signal you may subscribe to or use with the Products or
Accessories is excluded from coverage.
General Information
45
10/1/13 1:20 PM
To obtain service or information, please call:
US and Canada 1-888-331-3383
You will receive instructions on how to ship the Products or
Accessories at your expense and risk, to a BINATONE
Authorized Repair Center.
To obtain service, you must include: (a) the Product or
Accessory; (b) the original proof of purchase (receipt) which
includes the date, place and seller of the Product; (c) if a
warranty card was included in your box, a completed warranty
card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your
address and telephone number.
These terms and conditions constitute the complete warranty
agreement between you and BINATONE regarding the Products
or Accessories purchased by you, and supersede any prior
agreement or representations, including representations made
in any literature publications or promotional materials issued by
BINATONE or representations made by any agent, employee
or staff of BINATONE, that may have been made in connection
with the said purchase.
FCC and IC regulations
FCC Part l5
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
ENGLISH
created by: Pro. Q.C. Systems Design Limited
How to Obtain Warranty Service or Other Information?
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Changes or modifications to this equipment not expressively
approved by the party responsible for compliance could void the
user’s authority to operate the equipment. This device complies
with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired
operation. Privacy of communications may not be ensured when
using this equipment.
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General Information
General Information
47
10/1/13 1:20 PM
Le présentappareilestconforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence.
L’exploitationestautorisée aux deux conditions suivantes : (1)
l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur
de l’appareildoit accepter tout brouillage radioélectriquesubi,
mêmesi le brouillageest susceptible d’encompromettre le
fonctionnement.
This Class B digital apparatus complies with Canadian ICES-003.
Cetappareilnumérique de la classe B est conforme à la norme
NMB-003 du Canada.
ENGLISH
created by: Pro. Q.C. Systems Design Limited
To ensure safety of users, the FCC has established criteria
for the amount of radio frequency energy that can be safely
absorbed by a user or bystander according to the intended
usage of the product. This product has been tested and found to
comply with the FCC criteria. The Parent and Baby unit shall be
installed and used such that parts of the user’s body other than
the hands are maintained at a distance of approximately 20 cm
(8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
WARNING
Changes or modifications, to this equipment not expressively
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Industry Canada
Operation is subject to the following two conditions:(1) this device
may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired
operation of the device.
The term “IC: “ before the certification/registration number only
signifies that the Industry Canada technical specifications were met.
This product meets the applicable Industry Canada technical
specifications. This device complies with Industry Canada licenceexempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that
may cause undesired operation of the device.
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General Information
8. Technical Specifications
Camera Unit
Wi-Fi 802.11 b/g/n
Color CMOS
Image sensor
Lens
f 2.6 mm, F = 2.8
8 pcs
IR LED
Power Adapter:
Type Input Output By Keen Ocean Industrial Ltd.
P/N: S01-005-0050-01000
100-240 VAC, 50/60 Hz, 0.15 A
5 V DC, 1000 mA
Technical Specifications
49
10/1/13 1:20 PM
Manufactured, distributed or sold by
Binatone Electronics International LTD.,
official licensee for this product. MOTOROLA
and the Stylized M logo are trademarks or
registered trademarks of Motorola Trademark
Holdings, LLC. and are used under license.
Mac, Mac OS, iPhone, iPad and Safari are
the trademarks of Apple Inc., registered
in the U.S. and other countries. Android
and Chrome are registered trademarks of
Google Inc., used with permission. Wi-Fi is a
trademark of the Wi-Fi Alliance. Windows XP
and Internet Explorer are trademarks of the
Microsoft group of companies. Oracle and
Java are registered trademarks of Oracle and
/or its affiliates. All other trademarks are the
property of their respective owners.
© 2012 Motorola Mobility LLC.
All rights reserved.
Version 2.0
Printed in China
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