Whirlpool Refrigerator Repair Manual

Whirlpool Refrigerator Repair Manual
REFRIGERATOR USER INSTRUCTIONS
Table of Contents
REFRIGERATOR SAFETY............................... 1
INSTALLATION INSTRUCTIONS ................... 3
REFRIGERATOR USE ................................... 12
REFRIGERATOR CARE................................. 16
TROUBLESHOOTING.................................... 17
ACCESSORIES .............................................. 19
ASSISTANCE OR SERVICE .......................... 19
REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
DANGER
WARNING
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
W10438350A
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
■ Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating.
■ Remove doors from your old refrigerator.
■
■
■
■
■
■
■
■
■
Use nonflammable cleaner.
Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
Use two or more people to move and install refrigerator.
Disconnect power before installing ice maker (on ice maker
kit ready models only).
A qualified service technician must install the water line and
ice maker.
Use a sturdy glass when dispensing ice (on some models).
■
■
■
■
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure that they do not
play with the appliance.
If the power supply cord is damaged, it must be replaced
by the manufacturer or its service agent or a similarly
qualified person in order to avoid a hazard.
Do not store explosive substances, such as aerosol cans
with a flammable propellant, in this appliance.
This appliance is intended to be used in household and
similar applications such as: staff kitchen areas in shops,
offices and other working environments; farm houses and
by clients in hotels, motels and other residential type
environments; bed and breakfast type environments; and
catering and similar non-retail applications.
SAVE THESE INSTRUCTIONS
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
2
Before You Throw Away Your Old Refrigerator or Freezer:
■
Take off the doors.
■
Leave the shelves in place so that children may not easily
climb inside.
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove packaging materials. Do not use sharp instruments,
rubbing alcohol, flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the surface of your
refrigerator. For more information, see “Refrigerator Safety.”
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
3
Door Removal, Leveling and Alignment
Gather the required tools and parts and read all instructions before starting installation. Save these instructions for future reference.
NOTE: Before moving your product into your home, measure the doorway of your home to see whether you need to remove the
refrigerator and freezer doors. If door removal is necessary, see the instructions below.
IMPORTANT: Before you begin, turn the refrigerator control OFF. Unplug refrigerator or disconnect power.
TOOLS NEEDED:
Phillips screwdriver, ³⁄₁₆" hex key, ¹⁄₄" hex-head socket wrench, ¹⁄₄" and ⁵⁄₁₆" open-ended wrenches or adjustable wrench, internal star
drive or ³⁄₈" hex-head socket wrench
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
4
5
Top Left Hinge
6
Door Removal
A
Top Right Hinge
A
A
A
Do Not Remove Screws A
3
Do Not Remove Screws A
Wiring Connection
A
B C
7
Bottom Hinge
8
Leveling
D
A. Wiring Clip
B. Grommets
C. Wiring Plugs
D. Electrical Housing
A
B
2
Water Dispenser
Tubing Connection
Raise
Lower
C
A. Bottom Hinge
B. Leveler Bracket
C. Leveling Foot
9
1
A
Door Alignment
Base Grille
Raise
A
A
A. Face of Fitting
4
Doors must be
open to 90˚
Lower
A. Alignment Screw
10. Use a ³⁄₁₆" hex key to remove the top right hinge screws as
shown. See Graphic 6.
IMPORTANT: Do not remove either screw A.
Remove the Doors
WARNING
11. Lift the refrigerator door straight up off bottom hinge.
12. It may not be necessary to remove the bottom right hinge in
order to move the refrigerator through a doorway.
■ If necessary, use an internal star drive or a ³⁄₈" hex-head
socket wrench to remove the bottom right hinge. See
Graphic 7.
NOTE: A leveler bracket is mounted behind the bottom
hinge. If you remove the hinge, make sure that the leveler
bracket is replaced when reinstalling the hinge.
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
1. Unplug refrigerator or disconnect power.
2. Open both doors to 90°. Remove the base grille by removing
the two screws, then pulling out on the outside corners. See
Graphic 1.
NOTE: The doors must only be opened to 90°. If they are
opened all the way, the base grille will not come off.
3. Remove food, the ice storage bin, and any adjustable door or
utility bins from doors.
4. On dispenser models, disconnect the water tubing, located
behind the base grille on the freezer door side. The dispenser
tubing runs through the door hinge, and must be
disconnected in order to remove the door. See Graphic 2.
■ Press the colored outer ring against the face of fitting and
pull the water tubing free.
5. Disconnect the wiring, located behind the base grille on the
freezer door side. See Graphic 3.
■ Remove the wiring clip using a ¹⁄₄" hex-head socket
wrench.
■
Disconnect the wiring plugs from the electrical housing.
6. Close both doors and keep them closed until you are ready to
lift them free from the cabinet.
7. Use a ³⁄₁₆" hex key to remove the top left hinge screws as
shown. See Graphic 4.
IMPORTANT: Do not remove either screw A.
8. Use an internal star drive or a ³⁄₈" hex-head socket wrench to
remove the bottom left hinge screws. See Graphic 7.
IMPORTANT: This requires two people — one to hold the
freezer door in place and another to remove the hinge screws.
NOTE: A leveler bracket is mounted behind the bottom hinge.
Make sure that the leveler bracket is replaced when
reinstalling the hinge.
WARNING
Replace the Doors and Hinges
1. Replace the bottom right hinge, if removed. Make sure that
the leveler bracket is assembled behind the hinge. Tighten
screws.
NOTE: When the screws are tightened properly, there should
not be any gaps between the refrigerator, leveler bracket and
hinge.
WARNING
Excessive Weight Hazard
Use two or more people to lift the freezer door.
Failure to do so can result in back or other injury.
2. Hold the freezer door in place in order to replace the bottom
left hinge. For easiest access, hold the door open 90°. Make
sure that the leveler bracket is assembled behind the hinge.
Tighten screws.
IMPORTANT: This requires two people — one to hold the
freezer door and another to reinstall the hinge screws.
NOTE: When the screws are tightened properly, there should
not be any gaps between the refrigerator, leveler bracket and
hinge.
3. Once the bottom left hinge has been replaced, close the
freezer door and make sure it is properly seated on the hinge.
Assistance may be needed.
NOTE: Provide additional support for the doors while the top
hinges are being replaced. Do not depend on the door magnets to
hold the doors in place while you are working.
4. Align and replace the top left hinge as shown. See Graphic 4.
Tighten screws.
5. Reconnect water tubing (on dispenser models) and wiring.
IMPORTANT: Do not intertwine the water tubing and wiring
bundles when reconnecting them.
■
Excessive Weight Hazard
Use two or more people to lift the freezer door.
Failure to do so can result in back or other injury.
9. Remove the freezer door. See Graphic 5. The water tubing (on
dispenser models) and wiring remain attached to the freezer
door, along with the bottom left hinge.
IMPORTANT: Rest the door on its side on a soft, clean
surface, such as a towel, blanket or piece of cardboard. This
will help avoid damaging the door, water tubing and wiring.
On dispenser models with the ice storage bin on the
freezer door, push the larger ⁵⁄₁₆" (7.94 mm) water tube into
the blue fitting until it stops, then push the smaller ¹⁄₄"
(6.35 mm) water tube into the green fitting until it stops.
See Graphic 2.
NOTE: On dispenser models with the ice storage bin on the
freezer door, there are two wiring bundles that run underneath
the freezer — a large bundle with a large grommet and two
white plugs at the end, and a small bundle with a small
grommet and one yellow plug at the end.
■
Reconnect the wiring plugs to the electrical housing. See
Graphic 3.
5
■
■
6.
7.
8.
9.
Reinstall the wiring clip over the grommets. On dispenser
models with the ice storage bin on the freezer door, first
install the smaller grommet into the top of the clip, then
install the larger grommet into the bottom of the clip
(closest to the screw hole). See Graphic 3.
Align the clip's screw hole with the hole in the
refrigerator's base crossbar, and screw in the clip. Tighten
screw. See Graphic 3.
IMPORTANT: Once connected, the wiring bundles should
not be taut. Some flexibility is needed to allow the freezer
door to open properly.
Replace the refrigerator door by lifting the door onto the
bottom right hinge.
Align and replace the top right hinge as shown. See Graphic 6.
Tighten screws.
Replace the ice storage bin and any adjustable door or utility
bins.
Plug refrigerator into a grounded (earthed) outlet.
Handle Installation and Removal
PARTS INCLUDED: Door handles (2), ¹⁄₈" hex key, spare
setscrew(s)
To Install the Handles:
NOTE: The handle mounting setscrews are preinstalled in the
handle.
1. Remove the handles, which are packed inside the refrigerator.
NOTE: To avoid scratching the finish, place the handles on a
towel or other soft surface.
2. Open the freezer door. On the refrigerator door, place the
handle on the shoulder screws with the setscrews facing the
freezer.
Leveling and Door Closing
Your refrigerator has two adjustable front feet — one on the right
and one on the left. In most cases, the refrigerator should be
steady when both feet are touching the floor. If your refrigerator
seems unsteady or if you want the doors to close more easily,
adjust the refrigerator's tilt using the instructions below:
1. Move the refrigerator into its final location. If necessary, open
both doors to 90° and remove the base grille. See Graphic 1.
2. The two leveling feet are located on the brackets on each side
of the product. See Graphic 8.
NOTE: Having someone push against the top of the refrigerator
takes some weight off the leveling feet. This makes it easier to
make adjustments.
3. Use a ¹⁄₄" open-ended or adjustable wrench to adjust the
leveling feet. Turn the leveling foot to the left to raise that side
of the product, or turn it to the right to lower that side of the
product.
4. Open both doors again and check that they close as easily as
you like. If not, tilt the refrigerator slightly more to the rear by
turning the leveling feet to the left. It may take several more
turns, and you should turn both leveling feet the same
amount.
NOTE: Whenever you need to move the refrigerator, turn the
leveling feet to the right until they are no longer touching the
ground. This will allow the refrigerator to roll more easily.
Door Alignment
A refrigerator that is not level from side-to-side may appear to
have doors that are not properly aligned. If the doors appear this
way, use the instructions in the previous section to check the
leveling.
The doors are designed to be slightly different heights when the
refrigerator is empty, in order to account for the weight of food
that will be placed on the doors. If the doors are still not aligned
after checking the leveling and loading the refrigerator with food,
follow the steps below to adjust the door alignment.
1. If necessary, open both doors to 90° and remove the base
grille. See Graphic 1.
2. Locate the alignment screw on the bottom hinge of the
refrigerator door. See Graphic 9.
3. Use a ⁵⁄₁₆" open-ended or adjustable wrench to turn the screw.
To raise the refrigerator door, turn the screw to the right. To
lower the door, turn the screw to the left.
4. Check that the doors are even at the top. If necessary,
continue to turn the alignment screw until the doors are
aligned.
5. Open both doors to 90°. Replace the base grille. See
Graphic 1.
6
A
B
A. Shoulder screws
B. Setscrews inside the handle
3. Firmly push the handle toward the door until the handle base
is flush against the door.
4. While holding the handle, insert the short end of the hex key
into the upper hole and slightly rotate the hex key until it is
engaged in the setscrew.
5. Using a clockwise motion, tighten the setscrew until it begins
to contact the shoulder screw.
6. Repeat steps 4 and 5 to begin fastening the lower setscrew.
7. Once both setscrews have been partially tightened as outlined
in the previous steps, fully tighten both the upper and lower
setscrews.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter-turn. The handle is not properly installed
without this extra tightening.
8. Open the refrigerator door and close the freezer door. Repeat
steps 2 through 7 to install the other handle onto the freezer
door with the setscrews facing the refrigerator.
9. Save the hex key and all instructions.
Side View
■
Height dimensions are shown with the leveling legs extended
to the minimum height of ¹⁄₄" (6.35 mm) below the refrigerator.
■
The power cord is approximately 85" (215 cm) long.
21¹⁄₄"
(54.1 cm)
A
B
To Remove the Handles:
1. While holding the handle, insert the short end of the hex key
into the lower setscrew hole and slightly rotate the hex key
until it is engaged in the setscrew.
2. Using a counterclockwise motion, loosen the setscrew a
quarter-turn at a time.
3. Repeat steps 1 and 2 for the upper setscrew. Gently pull the
handle away from the door.
4. If necessary, use a Phillips screwdriver to remove the shoulder
screws from the door.
Approx.
85" (215 cm)
C
Product Dimensions
Top View
35 ⁵⁄₈"
(90.5 cm)
³⁄₈"
(9.53 mm)
24"
(61.0 cm)
3 ⁵⁄₈" (9.2 cm)
27¹⁄₂"
(69.7 cm)
30¹⁄₈"
(76.4 cm) max.
15⁵⁄₈"
(39.6 cm)
19¹⁄₂"
(49.5 cm)
A
B
C
68³⁄₄"
(174.6 cm)
68⁷⁄₈"
(175.0 cm)
68¹⁄₂"
(174.0 cm)
When leveling legs are fully extended to 1" (25 mm) below the
refrigerator, add ³⁄₄" (19 mm) to the height dimensions.
2 ⁵⁄₈"
(6.7 cm) max.
A
A. Dimensions may vary based on the model.
7
Front View
Opening Dimensions
■
Height dimensions are shown with the leveling legs extended
to the minimum height of ¹⁄₄" (6.35 mm) below the refrigerator.
NOTE: When leveling legs are fully extended to 1" (25 mm)
below the refrigerator, add ³⁄₄" (19 mm) to the height
dimensions.
■
Minimum fixed wall position is 13¹⁄₄" (34 cm) from the freezer
door and 16¹⁄₂" (42 cm) from the refrigerator door.
A
36"
(91.5 cm)
16¹⁄₂"
(42 cm)
13¹⁄₄"
(34 cm)
35¹¹⁄₁₆"
(90.6 cm)
A
3⁵⁄₈"
(9.2 cm)
Height A
64⁷⁄₈" (164.8 cm)
Height A
69" (175.3 cm)
Door Swing Dimensions
Location must permit doors to open to a minimum of 150°. Allow
13¹⁄₄" (34 cm) minimum space between the side wall and the
freezer side of the refrigerator. Allow 16¹⁄₂" (42 cm) minimum
space between the side wall and the refrigerator side.
NOTE: Dimensions may vary based on model.
13⁵⁄₈"
(34.5 cm)
17"
(43.0 cm)
2 ⁵⁄₈"
(6.6 cm)
41³⁄₄"
(106 cm)
0"
(0.1 mm)
¹⁄₂"
(12.7 mm)
90˚
150˚
8
45¹⁄₂"
(115.6 cm)
Recommended Grounding Method
Location Requirements
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
A 115 Volt 60 Hz. (Plug 1), 220/240 Volt 50 Hz. (Plugs 2 or 3), or
220 Volt 60 Hz. (Plug 3) AC only 10-amp fused and grounded
(earthed) electrical supply is required.
Plug 2
Plug 1
Plug 3
Plug 4
It is recommended that a separate circuit serving only your
refrigerator be provided. Use an outlet that cannot be turned off
by a switch or pull chain. Do not use an extension cord.
WARNING
Failure to do so can result in death, explosion, or fire.
NOTES:
■ The cabinet depth refrigerator can be installed into a recessed
opening, at the end of cabinets or as a freestanding
refrigerator.
■
If you are installing the refrigerator to fit flush with the front of
the base cabinets, all shoe molding and baseboards must be
removed from the rear of the refrigerator opening. Allow for
1" (2.54 cm) of space behind the refrigerator.
■
Location should permit doors to open fully. See the “Door
Swing Dimensions” section.
■
This refrigerator is intended for use in a location where the
temperature ranges from a minimum of 55°F (13°C) to a
maximum of 110°F (43°C). The preferred room temperature
range for optimum performance, which reduces electricity
usage and provides superior cooling, is between 60°F (15°C)
and 90°F (32°C). It is recommended that you do not install the
refrigerator near a heat source, such as an oven or radiator.
■
Floor must support refrigerator weight (more than 600 lbs
[272 kg], door panels and contents).
Electrical Requirements
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn the control, (Thermostat, Refrigerator
or Freezer Control depending on the model) to OFF and then
disconnect the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the electrical source and
reset the control (Thermostat, Refrigerator or Freezer Control
depending on the model) to the desired setting.
For Australia and New Zealand:
Your new appliance has been especially manufactured to meet all
Australian Standards and Conditions.
Some notations in the installation instructions may refer to
electrical requirements in other countries, so we draw your
particular attention to these specific notes.
Your appliance needs to be plugged into a 230/240 Volt 50 Hz.
10-amp (Plug 4) AC only earthed outlet.
Water Supply Requirements
(on some models)
Electrical Shock Hazard
Do not remove ground prong.
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed
here.
TOOLS NEEDED:
Do not use an adapter.
■
Flat-blade screwdriver
■
¹⁄₄" Nut driver
Do not use an extension cord.
■
⁷⁄₁₆" and ¹⁄₂" Open-end or two
adjustable wrenches
■
¹⁄₄" Drill bit
■
Cordless drill
Plug into a grounded (earthed) outlet.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection:
NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄"
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or ³⁄₁₆"
(4.76 mm) saddle valve which reduces water flow and clogs more
easily.
IMPORTANT:
■ All installations must meet local plumbing code requirements.
■
Use copper tubing and check for leaks. Install copper tubing
only in areas where the household temperatures will remain
above freezing.
9
NOTE: To allow sufficient water flow to the refrigerator, a
minimum ¹⁄₂" size copper household supply line is
recommended.
Water Pressure
A potable cold water supply with water pressure of between
30 and 87 psi (207 and 600 kPa) is required to operate the water
dispenser and ice maker. If you have questions about your water
pressure, call a licensed, qualified plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 30 and 87 psi (207 and 600 kPa).
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the water pressure to the reverse osmosis system is less than
40 to 60 psi (276 to 414 kPa):
■ Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
Allow the storage tank on the reverse osmosis system to refill
after heavy usage.
■
If your refrigerator has a water filter, it may further reduce the
water pressure when used in conjunction with a reverse
osmosis system. Remove the water filter. See “Water Filtration
System.”
■
If you have questions about your water pressure, call a licensed,
qualified plumber.
A
B
C
D
A. Bulb
B. Nut
C. Copper tubing (to refrigerator)
D. Household supply line (½" minimum)
4. Now you are ready to connect the copper tubing to the shutoff
valve. Use ¹⁄₄" (6.35 mm) OD soft copper tubing to connect the
shutoff valve and the refrigerator.
■ Ensure that you have the proper length needed for the job.
Be sure both ends of the copper tubing are cut square.
Slip compression sleeve and compression nut onto
copper tubing as shown. Insert end of tubing into outlet
end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not
overtighten.
■
Connect Water Supply
(on some models)
Read all directions before you begin.
IMPORTANT:
■ Plumbing shall be installed in accordance with the
International Plumbing Code and any local codes and
ordinances.
Use copper tubing or Whirlpool supply line, Part Number
8212547RP, and check for leaks.
■
■
Install tubing only in areas where temperatures will remain
above freezing.
■
For Australia and New Zealand: If water pressure exceeds
599 kPa (87 psi), a pressure-limiting device must be fitted by a
licensed plumber.
Tools needed:
Gather the required tools and parts before starting installation.
■ Flat-blade screwdriver
■
⁷⁄₁₆" and ¹⁄₂" open-end wrenches or two adjustable
wrenches
■
¹⁄₄" nut driver
Connect to Water Line
IMPORTANT: If you turn the refrigerator on before the water line is
connected, turn the ice maker OFF.
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Use a quarter-turn shutoff valve or the equivalent, served by a
¹⁄₂" copper household supply line.
A
A. Compression sleeve
B. Compression nut
C
C. Copper tubing
5. Place the free end of the tubing into a container or sink, and
turn on main water supply to flush out tubing until water is
clear. Turn off shutoff valve on the water pipe.
NOTE: Always drain the water line before making the final
connection to the inlet of the water valve, to avoid possible
water valve malfunction.
6. Bend the copper tubing to meet the water line inlet, which is
located on the back of the refrigerator cabinet as shown.
Leave a coil of copper tubing to allow the refrigerator to be
pulled out of the cabinet or away from the wall for service.
Connect to Refrigerator
Style 1
1. Unplug refrigerator or disconnect power.
2. Remove and discard the short, black plastic part from the end
of the water line inlet.
3. Thread the nut onto the end of the tubing. Tighten the nut by
hand. Then tighten it with a wrench two more turns. Do not
overtighten.
NOTE: To avoid rattling, be sure the copper tubing does not
touch the cabinet’s side wall or other parts inside the cabinet.
A
B
A. Line to refrigerator
B. Nut (purchased)
10
B
C
D
C. Ferrule (purchased)
D. Supplied line from refrigerator
4. Install the water supply tube clamp around the water supply
line to reduce strain on the coupling.
5. Turn shutoff valve ON.
6. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
Style 4
1. Unplug refrigerator or disconnect power.
2. Connect the supplied hose to the water valve outlet on the
back of the refrigerator.
Complete the Installation
Style 2
1. Unplug refrigerator or disconnect power.
2. Remove and discard the plastic part that is attached to the
inlet of the water valve.
3. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do not
overtighten.
4. Use the tube clamp on the back of the refrigerator to secure
the tubing to the refrigerator as shown. This will help avoid
damage to the tubing when the refrigerator is pushed back
against the wall.
5. Turn shutoff valve ON.
6. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
WARNING
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter.
A
B
C
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
D
E
A. Tube clamp
B. Tube clamp screw
C. Copper tubing
D. Compression nut
E. Valve inlet
7. On some models, the ice maker is equipped with a built-in
water strainer. If your water conditions require a second water
strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube
connection. Obtain a water strainer from your nearest
appliance dealer.
1. Plug into a grounded (earthed) outlet.
2. Flush the water system. See “Prepare the Water System” or
“Water and Ice Dispensers.”
NOTE: Allow 24 hours to produce the first batch of ice. Allow
3 days to completely fill ice container.
Install Air Filter
(on some models)
On some models, your refrigerator's accessory packet includes
an air filter, which must be installed prior to use. On some models,
the air filter is already installed at the factory.
Style 3
1. Unplug refrigerator or disconnect power.
2. Remove and discard the black nylon plug from the gray water
tube on the rear of the refrigerator.
3. If the gray water tube supplied with the refrigerator is not long
enough, a ¹⁄₄" x ¹⁄₄" (6.35 mm x 6.35 mm) coupling is needed in
order to connect the water tubing to an existing household
water line. Thread the provided nut onto the coupling on the
end of the copper tubing.
NOTE: Tighten the nut by hand. Then tighten it with a wrench
two more turns. Do not overtighten.
The air filter reduces the buildup of odors. This helps to maintain a
cleaner environment inside the refrigerator.
A
B
C
A. Refrigerator water tubing
B. Nut (provided)
C. Bulb
D. Coupling (purchased)
D
E
F
G
E. Ferrule (purchased)
F. Nut (purchased)
G. Household water line
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any nuts or connections (including
connections at the valve) that leak.
Installing the Air Filter (on some models)
The filter should be installed behind the vented door along the rear
interior wall at the top of the refrigerator compartment.
1. Remove the air filter from its packaging.
2. Lift open the vented door.
3. Snap the filter into place.
11
Replacing the Air Filter
The disposable air filter should be replaced every 6 months. The
refrigerator has a status indicator to help remind you when to
replace the filter. See “Using the Controls” for more information.
To order a replacement air filter, see “Accessories.”
1. Remove the old air filter by squeezing in on the side tabs.
2. Install the new air filter using the instructions in the previous
section.
REFRIGERATOR USE
Using the Controls
The refrigerator and freezer controls are located on the panel on
the front of the freezer door.
IMPORTANT: The display screen on the control panel will
automatically dim and enter “sleep” mode when both doors have
been closed and the control buttons and (on some models) the
dispenser pad have not been used for 2 minutes or more. While in
“sleep” mode, the first press of a control button will only reactivate
the display screen, without changing any settings. After
reactivation, changes to any settings can then be made. If no
changes are made within 2 minutes, the display will re-enter
“sleep” mode.
■ Open either door or touch any button on the control panel to
activate the display screen. The home screen will appear as
shown.
IMPORTANT:
■ Wait 24 hours before you put food into the refrigerator. If you
add food before the refrigerator has cooled completely, your
food may spoil.
NOTE: Adjusting the set points to a colder setting will not cool
the compartments any faster.
■
If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not
blocked before adjusting the controls.
■
The preset settings should be correct for normal household
usage. The controls are set correctly when milk or juice is as
cold as you like and when ice cream is firm.
■
Wait at least 24 hours between adjustments. Recheck the
temperatures before other adjustments are made.
To Adjust the Set Points:
The temperature set points appear on the display screen.
■ To adjust the refrigerator set point, press FRIDGE TEMP.
The set point range for the refrigerator is 2°C to 6°C.
■
To adjust the freezer set point, press FREEZER TEMP.
The set point range for the freezer is -24°C to -18°C.
NOTE: Each button press advances the temperature setting 1°
higher. After reaching the highest possible set point, the next
button press reverts the setting to the lowest possible set point,
and then each additional press raises the setting 1° higher.
When adjusting temperature set points, use the following chart as
a guide.
On models with a dispenser:
CONDITION:
TEMPERATURE
ADJUSTMENT:
REFRIGERATOR too cold
FRIDGE 1° higher
REFRIGERATOR too warm
FRIDGE 1° lower
FREEZER too cold
FREEZER 1° higher
FREEZER too warm / Too little ice
FREEZER 1° lower
Eco Energy
When the most economic and energy-efficient temperature
setting (6°C for the refrigerator or -18°C for the freezer) is
selected, the Eco Energy icon appears on the display screen.
There is one icon for each compartment.
On models without a dispenser:
NOTE: On models without a dispenser, you can automatically
select the Eco Energy settings by pressing the ECO ENERGY
button on the control panel. Pressing the button a second time will
restore the previous temperature set points.
Cooling On/Off
Your refrigerator and freezer will not cool when cooling is
turned off.
■ To turn cooling off, press and hold the VACATION MODE and
FRIDGE TEMP buttons at the same time for 3 seconds.
IMPORTANT: To avoid unintentionally changing other
settings, be sure to press both buttons at exactly the same
time.
Adjusting the Controls
For your convenience, your refrigerator and freezer controls are
preset at the factory. When you first install your refrigerator, make
sure that the controls are still set to the default settings. The
factory recommended set points are 4°C for the refrigerator and
-18°C for the freezer.
12
When cooling is off, “COOLING OFF” will appear on the
display screen.
■
Press and hold VACATION MODE and FRIDGE TEMP for
3 seconds again to turn cooling back on.
Vacation Mode
Vacation Mode is designed to help save energy when the
refrigerator will not be used for a few days.
IMPORTANT: Do not use Vacation Mode if perishable foods are
stored in the refrigerator compartment. Such items will likely spoil
if Vacation Mode is active for more than a few hours.
In Vacation Mode, the refrigerator temperature set point is
changed to 12°C and the interior lights turn off. Also, on models
with a dispenser, the dispenser light turns off and the dispenser is
disabled.
■ Press VACATION MODE to turn on Vacation Mode. The
refrigerator temperature display changes to “-” and the
Vacation Mode icon appears on the display screen.
■
See “Install Air Filter” for instructions on replacing.
■ After changing the air filter, reset the status indicator by
pressing and holding the RESET ALARM button for
3 seconds. When the system is reset, the air filter status
indicator icon will disappear from the display screen.
Additional Features
Fast Freezing
The Fast Freezing feature assists with temporary periods of heavy
ice use by increasing ice production over a 24-hour period.
IMPORTANT: This feature works only if the ice maker is turned
on. See “Ice Maker and Storage Bin.”
■ Press FAST FREEZING to turn on the Fast Freezing feature.
When the feature is on, the displayed freezer set point will
change to -24°C and the Fast Freezing icon will appear on the
dispenser display screen.
To turn off the Vacation Mode feature, press VACATION
MODE again or press FRIDGE TEMP. (A single press of
FRIDGE TEMP will simply restore the previous refrigerator set
point; additional presses will adjust the setting.) The Vacation
Mode icon will disappear when the feature is off.
The Fast Freezing setting will remain on for 24 hours unless
manually turned off.
■
The Control Lock
The control panel can be turned off for easy cleaning or to avoid
unintentional changes by small children and pets.
NOTE: The lock feature does not shut off power to the refrigerator
or to the ice maker. It simply deactivates the control buttons and
dispenser pad, and turns off the dispenser light. To turn off the ice
maker, see “Ice Maker and Storage Bin.”
The display screen indicates when the control panel is locked.
On models with a dispenser:
Press and hold ICE SELECTION and RESET ALARM for
3 seconds to lock the control panel and dispenser.
■
IMPORTANT: To avoid unintentionally changing other
settings, be sure to press both buttons at exactly the same
time.
■
Press and hold ICE SELECTION and RESET ALARM a second
time to unlock the control panel and dispenser.
On models without a dispenser:
■ Press and hold ECO ENERGY and RESET ALARM for
3 seconds to lock the control panel.
IMPORTANT: To avoid unintentionally changing other
settings, be sure to press both buttons at exactly the same
time.
■
Press and hold ECO ENERGY and RESET ALARM a second
time to unlock the control panel.
Air Filter Status Indicator
The air filter status indicator, located on the control panel’s display
screen, will help you know when to change your air filter.
■
When the air filter is in good condition, the air filter status
indicator icon does not appear on the control panel.
■
When the control panel’s air filter status indicator icon appears
in orange, this tells you that it is almost time to change the air
filter. It is recommended that you order a replacement filter
when the orange icon appears.
■
Replace the air filter when the air filter status indicator icon
changes from orange to red. The filter should be replaced at
least every 6 months.
To manually turn off the Fast Freezing feature, press
FAST FREEZING again or press FREEZER TEMP. (A single
press of FREEZER TEMP will simply restore the previous
freezer set point; additional presses will adjust the setting.)
The Fast Freezing icon will disappear when the feature is off.
NOTE: If increased ice production is desired at all times, change
the freezer set point to a lower setting. Setting the freezer to a
colder temperature may make some foods, such as ice cream,
harder.
6th Sense Temperature Management
The 6th Sense feature assists with regulating the temperature
inside the refrigerator. If a large quantity of warm food is placed in
the refrigerator or warm air enters the refrigerator while the door is
held open, the 6th Sense system activates to quickly restore the
temperature to the set point.
NOTE: The 6th Sense system is always on when your refrigerator
is operating. You do not need to press any buttons to activate it.
The 6th Sense icon on the dispenser display screen indicates that
the feature is functioning properly.
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when either the
refrigerator or freezer door is open for 2 minutes and the product
cooling is turned on. The alarm will repeat every 2 minutes. Close
both doors to turn it off. The feature then resets and will reactivate
when either door is left open again for 2 minutes.
NOTE: To mute the audible alarm while keeping the doors open,
such as while cleaning the inside of the refrigerator, press RESET
ALARM on the control panel. The alarm sound will be turned off
for 2 minutes, but the red Alarm icon will still be displayed on the
control panel.
Power Outage Indicator
The power outage indicator lets you know if the power supply to
your refrigerator has been cut off. When power is restored, the red
Power Outage icon will appear on the display screen.
When the indicator is on, the freezer temperature display will flash,
showing the actual temperature inside the freezer compartment.
■ To turn off the indicator, press RESET ALARM on the control
panel. The Power Outage icon will disappear, and the freezer
temperature display will return to showing the set point.
13
Convertible Drawer Temperature Control
(on some models)
The control can be adjusted to properly chill meats or vegetables.
The air inside the pan is cooled to avoid “spot” freezing and can
be set to keep meats at the National Livestock and Meat Board
recommended storage temperatures of 28° to 32°F (-2° to 0°C).
To store meat:
Set the control to one of the three MEAT settings to store meat at
its optimal storage temperature.
To store vegetables:
Set the control to VEG to store vegetables at their optimal storage
temperatures.
NOTE: If food starts to freeze, move the control to the right
(less cold), toward the VEG setting. Remember to wait 24 hours
between adjustments.
2. Press a sturdy glass against the dispenser pad.
3. Remove the glass to stop dispensing.
IMPORTANT: Limit water dispensing time to a maximum of
2 minutes at a time.
The Ice Dispenser
Ice dispenses from the ice maker storage bin in the freezer when
the dispenser lever is pressed. To turn off the ice maker, see “Ice
Maker and Storage Bin.”
Your ice maker can produce both crushed and cubed ice. Before
dispensing ice, select which type of ice you prefer by pressing the
ICE SELECTION button.
The display screen indicates which type of ice is selected.
Crisper Humidity Control
(on some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and HIGH.
LOW (open) for best storage of fruits and vegetables with skins.
HIGH (closed) for best storage of fresh, leafy vegetables.
Water and Ice Dispensers
(on some models)
IMPORTANT: After connecting the refrigerator to a water source
or replacing the water filter, flush the water system. Use a sturdy
container to depress and hold the water dispenser pad for
5 seconds, then release it for 5 seconds. Repeat until water
begins to flow. Once water begins to flow, continue depressing
and releasing the dispenser pad (5 seconds on, 5 seconds off)
until a total of 3 gal. (12 L) has been dispensed. This will flush air
from the filter and water dispensing system, and prepare the
water filter for use. Additional flushing may be required in some
households. As air is cleared from the system, water may spurt
out of the dispenser.
NOTES:
■ The dispensing system will not operate when the freezer door
is open.
■
Allow 24 hours for the refrigerator to cool down and chill
water.
■
Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
■
The display screen on the control panel will automatically dim
and enter “sleep” mode when both doors have been closed
and the control buttons and dispenser pad have not been
used for 2 minutes or more. While in “sleep” mode, the first
press of a control button will only reactivate the display
screen, without changing any settings. After reactivation,
changes to any settings can then be made. If no changes are
made within 2 minutes, the display will re-enter “sleep” mode.
The Water Dispenser
IMPORTANT: Dispense at least 1 qt (1 L) of water every week to
maintain a fresh supply.
To Dispense Water:
1. Press ICE SELECTION on the control panel until the Water
icon appears on the display screen.
14
CRUSHED
CUBED
For crushed ice, cubes are crushed before being dispensed. This
may cause a slight delay when dispensing crushed ice. Noise
from the ice crusher is normal, and pieces of ice may vary in size.
When changing from crushed to cubed, a few ounces of crushed
ice will be dispensed along with the first cubes.
To Dispense Ice:
1. Make sure the desired type of ice is selected. To switch
between cubed and crushed, press ICE SELECTION.
WARNING
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
2. Press a sturdy glass against the dispenser pad. Hold the
glass close to the dispenser opening so ice does not fall
outside of the glass.
IMPORTANT: You do not need to apply a lot of pressure to the
pad in order to activate the ice dispenser. Pressing hard will
not make the ice dispense faster or in greater quantities.
3. Remove the glass to stop dispensing.
NOTE: Ice may continue to dispense for several seconds after
removing the glass from the pad. The dispenser may continue
to make noise for a few seconds after dispensing.
IMPORTANT: Limit ice dispensing time to a maximum of
2 minutes at a time.
The Dispenser Light
When you use the dispenser, the light will automatically turn on.
When you stop using the dispenser, the light will automatically
fade to a lower intensity.
NOTE: The dispenser light will turn off when Vacation Mode is
active or when the Control Lock is turned on. See “Using the
Controls” for more information.
The dispenser lights are LEDs that cannot be changed. If it
appears that your dispenser lights are not working, see
“Troubleshooting” for more information.
NOTE: It is not necessary to turn the ice maker control to the
OFF (right) position when removing the storage bin. The
sensor cover (“flipper door”), located on the right wall of the
freezer door, stops the ice maker from producing ice if the
door is open or the storage bin is removed.
The Dispenser Lock
The dispenser can be turned off for easy cleaning or to avoid
unintentional dispensing by small children and pets.
See “The Control Lock” in the “Using the Controls” section.
Ice Maker and Storage Bin
(on some models)
■
Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
■
The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained.
■
Do not use anything sharp to break up the ice in the storage
bin. This can cause damage to the ice container and the
dispenser mechanism.
A. On/Off switch
B. Sensor cover
■
Do not store anything on top of or in the ice maker or storage
bin.
2. Replace the bin by sliding it onto the door, then tilting it back
into an upright position. The release lever will click when the
bin is securely in place.
A
Style 1
B
Style 2
Turning the Ice Maker On/Off:
The On/Off switch can only be accessed when the ice storage bin
has been removed. The switch is located on the freezer door, on
the left side of the wall that surrounds the ice storage bin. See the
following section for bin removal instructions.
Turning the Ice Maker On/Off:
■
To turn ON the ice maker, simply lower the wire shutoff arm.
■
To manually turn off the ice maker, lift the wire shutoff arm to
the OFF (arm up) position and listen for the click. Ice can still
be dispensed, but no more can be made.
NOTE: The ice maker has an automatic shutoff to keep the
storage bin from overfilling during normal operation. As ice is
made, the ice cubes will fill the ice storage bin, and the ice cubes
will raise the wire shutoff arm to the OFF (arm up) position. Do not
force the wire shutoff arm up or down.
Removing and Replacing Ice Storage Bin:
■
To turn on the ice maker, slide the control to the ON (left)
position.
■
To manually turn off the ice maker, slide the control to the OFF
(right) position.
1. Pull the covering panel up from the bottom.
2. Lift the wire shutoff arm so it clicks into the OFF (up) position.
3. Lift up the front of the storage bin and pull it out.
NOTE: The ice maker has an automatic shutoff to keep the
storage bin from overfilling during normal operation. The ice
maker sensors will automatically stop ice production, but the
control will remain in the ON (left) position.
Removing and Replacing Ice Storage Bin:
1. Press down the release lever and tilt the bucket outward. Use
both hands to hold the base of the storage bin, then lift it up
and out.
4. Replace the bin by pushing it in all the way or the dispenser
will not work.
5. To restart ice production, push the wire shutoff arm down to
the ON position. Make sure the door is closed tightly.
A
A. Release lever
15
Water Filtration System
REFRIGERATOR CARE
(on some models)
Cleaning
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
WARNING
Water Filter Status Indicator
The water filter status indicator, located on the control panel’s
display screen, will help you know when to change your water
filter.
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■
When the water filter is in good condition, the water filter
status indicator icon does not appear on the control panel.
■
When the control panel’s water filter status indicator icon
appears in orange, this tells you that it is almost time to
change the water filter. It is recommended that you order a
replacement filter when the orange icon appears.
■
Replace the water filter when the water filter status indicator
icon changes from orange to red.
If water flow to your water dispenser or ice maker decreases
noticeably, change the filter sooner. The filter should be replaced
at least every 6 months, depending on your water quality and
usage.
■ After changing the water filter, reset the status indicator by
pressing and holding the RESET ALARM button for
3 seconds. When the system is reset, the water filter status
indicator icon will disappear from the display screen.
Changing the Water Filter
1. Locate the water filter in the top-right corner of the refrigerator
compartment.
2. Lift open the filter cover door. The filter will be released and
then eject as the door is opened.
3. When the door is completely open, pull the filter straight out.
NOTE: There may be some water in the filter. Some spilling
may occur. Use a towel to wipe up any spills.
4. Take the new filter out of its packaging and remove the covers
from the O-rings. Be sure the O-rings are still in place after the
covers are removed.
5. With the arrow pointing up, align the new filter with the filter
housing and slide it into place. The filter cover door will
automatically begin to close as the new filter is inserted.
6. Close the filter cover door completely in order to snap the filter
into place. You may need to press hard.
7. Flush the water system until a total of 3 gal. (12 L) has been
dispensed. See “Water and Ice Dispensers.”
16
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid
buildup of odors. Wipe up spills immediately.
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid odor
transfer and drying out of food, wrap or cover foods tightly.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning waxes,
concentrated detergents, bleaches or cleansers containing
petroleum products on plastic parts, interior and door liners or
gaskets. Do not use paper towels, scouring pads, or other harsh
cleaning tools.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
3. Wash stainless steel and painted metal exteriors with a clean
sponge or soft cloth and a mild detergent in warm water.
4. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic in
the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.
If you need to clean the condenser:
■
Remove the base grille. See the “Door Removal”
instructions, either in the User Instructions or the separate
instruction sheet provided with your refrigerator.
■
Use a vacuum cleaner with a soft brush to clean the grille,
the open areas behind the grille and the front surface area
of the condenser.
■
Replace the base grille when finished.
5. Plug in refrigerator or reconnect power.
Changing the Light Bulbs
NOTE: Not all bulbs will fit your refrigerator. Be sure to replace the
bulb with one of the same size, shape and wattage. Replacement
bulbs are available from your dealer.
■ The dispenser lights are LEDs that cannot be changed.
■
On some models, the interior lights are LEDs that cannot
be changed.
■
On some models, the interior lights require a
40-watt (maximum) bulb.
1. Unplug refrigerator or disconnect power.
2. Remove light shield when applicable.
NOTE: To clean the light shield, wash it with warm water and
liquid detergent. Rinse and dry the shield well.
3. Remove light bulb and replace with one of the same size,
shape and wattage (40 watts maximum).
4. Replace light shield when applicable.
5. Plug in refrigerator or reconnect power.
TROUBLESHOOTING
Try the solutions suggested here first before calling for assistance.
Refrigerator Operation
The refrigerator will not operate
WARNING
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. You may notice that it runs
more often when the room is warm, a large amount of food is
added to either compartment, or the doors are opened often.
The refrigerator is noisy
Plug into a grounded (earthed) outlet.
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with an explanation.
■ Buzzing - heard when the water valve opens to fill the ice
maker
Do not remove ground prong.
■
Pulsating - fans/compressor adjusting to optimize
performance
■
Rattling - flow of refrigerant, water line, or from items placed
on top of the refrigerator
■
Sizzling/Gurgling - water dripping on the heater during
defrost cycle
■
Popping - contraction/expansion of inside walls, especially
during initial cool-down
■
Water running - may be heard when ice melts during the
defrost cycle and water runs into the drain pan
■
Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold.
Electrical Shock Hazard
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■
Power cord unplugged? Plug into a grounded (earthed)
outlet.
■
Is outlet working? Plug in a lamp to see if the outlet is
working.
■
Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■
Are controls on? Make sure the refrigerator controls are on.
See “Using the Controls.”
■
New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting will
not cool either compartment more quickly.
The doors will not close completely
Check the following:
■ Are food packages blocking the door open?
■
Are all bins and shelves pushed back into the correct
positions?
17
The doors are difficult to open
Ice and Water
(on some models)
WARNING
The ice maker is not producing ice or not enough ice
■
Is the ice maker wire shutoff arm or switch (depending on
models) in the OFF position?
■
Is the water line shutoff valve to the refrigerator turned on?
■
Has the ice maker just been installed? Is the freezer
temperature cold enough to produce ice? Wait 24 hours
after ice maker hookup for ice production to begin. Allow
3 days after ice production begins to completely fill ice
container.
■
Does the ice maker mold have water in it or has no ice
been produced? Make sure your refrigerator has been
connected to a water supply and the supply shutoff valve is
turned on.
■
Has a large amount of ice just been removed? Allow
24 hours for ice maker to produce more ice.
■
Is there a water filter installed on the refrigerator? The filter
may be clogged or installed incorrectly.
■
Is an ice cube jammed in the ice maker ejector arm?
For models with an interior ice bin, remove the ice from the
ejector arm with a plastic utensil.
■
Is a reverse osmosis water filtration system connected to
your cold water supply? See “Water Supply Requirements.”
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■
Are the gaskets dirty or sticky? Clean gaskets with mild
soap and warm water.
■
Has the door been opened and closed within the last few
seconds? Wait at least 30 seconds to reopen the doors.
Temperature and Moisture
Temperature is too warm
Check the following:
■ Are the air vents blocked in either compartment?
■
Are the door(s) opened often?
■
Has a large amount of food just been added to the refrigerator
or freezer?
■
Are the controls set correctly for the surrounding conditions?
There is interior moisture buildup
NOTE: Some moisture is normal. In locations with high
temperature and humidity, slight internal sweating is normal.
Clean with a dry cloth.
■ Are the air vents blocked in the refrigerator?
■
Are the door(s) opened often?
■
Is the room humid?
■
Are the controls set correctly for the surrounding conditions?
■
Was an automatic self-defrost cycle completed?
Items in meat pan/crisper are freezing
The temperature inside the meat pan/crisper may become too
cold, especially when using some additional control panel
features. Adjust the meat pan control to the closed setting.
The ice cubes are hollow or small
This is an indication of low water pressure.
Check the following:
■ Is the water shutoff valve fully open?
■
Are there kinks in the water lines that could restrict water
flow?
■
If you are using a water filter, remove the filter and operate the
dispenser. If water flow increases, the filter is clogged or
incorrectly installed.
■
Is a reverse osmosis water filtration system connected to
your cold water supply? See “Water Supply Requirements.”
■
If you still have questions regarding your water pressure, call a
licensed, qualified plumber.
Off-taste, odor or gray color in the ice
Check the following:
■ Are the plumbing connections new, causing discolored or
off-flavored ice?
■
Have the ice cubes been stored too long?
■
Does the freezer and ice bin need to be cleaned?
■
Has food in the freezer or refrigerator been wrapped properly?
■
Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
■
Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing.
The ice dispenser will not operate properly
Check the following:
■ Is the freezer door closed completely?
■
18
Is the ice bin installed correctly?
■
Is there ice in the bin?
■
Has the ice frozen in the ice bin?
■
Is ice stuck in the delivery chute?
■
Has the wrong ice been added to the bin? Use only cubes
produced by the current ice maker.
■
Has the ice melted around the auger (metal spiral) in the
ice bin? Empty the ice container. Use warm water to melt the
ice if necessary.
WARNING
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
■
■
Is the ice dispenser stalling while dispensing “crushed”
ice? Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
Has the dispenser lever been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.
ACCESSORIES
To order accessories, contact the dealer from whom you
purchased your refrigerator and ask for the appropriate part
number listed below.
Stainless Steel Cleaner and Polish:
Part #4396095
Replacement Filters:
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
Interior Water Filter:
Part #W10295370 (P4RFWB)
Air Filter:
Part #W10311524
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call.
If you still need help, contact the dealer from whom you
purchased the refrigerator.
If you need replacement parts
The water dispenser will not operate properly
Check the following:
■ Is the freezer door closed completely?
■
Is the water shutoff valve not turned on, incorrectly installed or
clogged?
■
Is the water line connected at the source?
■
Is there a kink in the home water source line?
■
Has the water system not filled? The water system needs to
be filled the first time it is used.
■
Is the refrigerator connected to a cold water line with
water pressure of at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
■
Is there a water filter installed on the refrigerator? The filter
may be clogged or incorrectly installed.
■
Is a reverse osmosis water filtration system connected to
your cold water supply? See “Water Supply Requirements.”
Look for quality replacement parts whenever you need a
replacement part for your refrigerator.
To locate factory specified replacement parts in your area, contact
the dealer from whom you purchased your refrigerator.
Warranty
Contact the dealer from whom you purchased the refrigerator for
warranty information.
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You can
find this information on the model and serial number label, located
on the inside wall of the refrigerator compartment.
Dealer name____________________________________________________
Water is leaking from the dispenser
Check the following:
■ Is the glass not being held under the dispenser long enough?
■
Has the water system been flushed since installation or
changing filters?
Serial number __________________________________________________
Address ________________________________________________________
Phone number __________________________________________________
Model number __________________________________________________
Purchase date __________________________________________________
The dispenser water is not cool enough
NOTE: Water from the dispenser is chilled to only 50°F (10°C).
■ Has the refrigerator been newly installed or a large
amount of water recently dispensed? Allow 24 hours for the
refrigerator to cool completely.
■
Has water not been recently dispensed? The first glass of
water may not be cool. Discard the first glass of water.
19
W10438350A
© 2011.
All rights reserved.
8/11
Printed in Mexico
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