Elite IPK II General Description

Elite IPK II General Description
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GENERAL DESCRIPTION
MANUAL
INT-1092 (IPK II)
D
OCUMENT REVISION 1
ELEASE 1000)
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NEC Unified Solutions, Inc. reserves the right to change the specifications,
functions, or features at any time without notice.
NEC Unified Solutions, Inc. has prepared this document for use by its
employees and customers. The information contained herein is the property
of NEC Unified Solutions, Inc. and shall not be reproduced without prior
written approval of NEC Unified Solutions, Inc.
Dterm is a registered trademark of NEC Corporation and Electra Elite is a
registered trademark of NEC America, Inc. Windows is a registered
trademark of Microsoft Corporation. AT&T is a registered trademark of AT&T
Wireless Services, Inc.
Copyright 2006
NEC Infrontia, Inc.
6535 N. State Highway 161
Irving, TX 75039-2402
Technology Development
Preface
GENERAL INFORMATION
The Electra Elite IPK II system is a feature-rich key system that provides over 170 features including
Computer Telephony Integration, Automatic Call Distribution, Uniform Call Distribution, ISDN-BRI
Voice Trunks, ISDN-PRI Voice Trunks, IP Telephony, Voice over Internet Protocol (VoIP) trunks and
stations, and many others.
The Electra Elite IPK II system provides what the customer needs today and, as business expands,
the system can be expanded to grow as well.
The Electra Elite IPK II system has a set of manuals that provide all the information necessary to
install and support the system. The manuals are described in this preface.
THIS MANUAL
This manual provides general information about the system, its features, system configuration, and
standards. This manual provides an overview of the Electra Elite IPK II system and is useful when
presenting information to potential customers.
Chapter 1 – Introduction
This chapter provides an overview and a brief description of the system.
Chapter 2 – Features
This chapter provides a list of features that are available with the system. Each feature is briefly
described.
Chapter 3 – Equipment
This chapter provides a list and brief description of the equipment that is available with the system.
Chapter 4 – Installation, Programming, and Maintenance Overview
This chapter briefly describes the installation, programming functions, and maintenance of the system.
Chapter 5 – Hardware Specifications
This chapter provides requirements and specifications relating to the system hardware. This chapter is
helpful to those that install the system.
SUPPORTING DOCUMENTS
Electra Elite IPK II Features and Specifications Manual
This manual provides detailed information concerning every feature available in the system.
Electra Elite IPK II System Hardware Manual
The System Hardware Manual is provided for the system installer. This manual has detailed instructions
for installing the Electra Elite IPK II KSU, ETUs, Multiline Terminals, and optional equipment.
Electra Elite IPK II Programming Manual
This manual provides instructions for programming the Electra Elite IPK II system using a Multiline
Terminal or PC.
Electra Elite IPK II PC Programming Manual
This manual describes the operation of the PCPro program for the .Electra Elite IPK II key telephone
system. This program is a user-friendly Windows application that allows the user to program and
configure features of the Electra Elite IPK II KTS from the PC environment.
Regulatory
GENERAL INFORMATION
Established Federal Communications Commission (FCC) rules permit this telephone system to be
directly connected to the telephone network. A jack is provided by the telephone company. Jacks for
this type of customer provided equipment are not provided on party lines or coin lines.
The telephone company may make changes in its technical operations and procedures. When such
changes affect the compatibility or use of the Electra Elite IPK II system, the telephone company is
required to give adequate notice of the changes.
COMPANY NOTIFICATION
Before connecting this telephone system to the telephone network, the following information must be
provided to the telephone company:
1.
2.
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Your telephone number.
FCC registration number:
When the system is to be installed as a Key Function system (no dial access to Trunk Groups/
Route Advance Blocks), use the following number:
NIFMUL-43074-KF-E
When the system is to be installed as a Multifunction system, use the following number:
NIFMUL-43076-MF-E
When the system is to be installed as a PBX Function system, use the following number:
NIFMUL-43075-PF-E
Ringer Equivalence Number (REN): 2.0B
USOC jacks required: RJ21X and RJ2GX
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The following table lists the Facility Interface Codes (FIC), Ringer Equivalent Numbers (REN), Service
Order Codes (SOC), and Jack Types for the interface ETUs.
Table 1 FIC, REN, SOC, and Jack Types for Electra Elite IPK II System ETUs
Trunk/Station ETU Type
FIC
REN
SOC
Jack
02IS5
N/A
6.0F
N/A
02RV-O
0.7A
9.0F
RJ21X
COI(4)-U( ) ETU (Loop Start)
02LS2
0.7A
9.0F
RJ21X
COI(8)-U( ) ETU (Loop Start)
02LS2
0.7A
9.0F
RJ21X
COI(8)-U( ) ETU (Ground Start)
02GS2
0.7A
9.0F
RJ21X
COIB(4)-U(10) ETU ETU for COI/
COID Mode (Loop Start)
02GS2
0.7A
9.0F
RJ21X
COIB(4)-U(10) ETU ETU for COI
Mode (Ground Start)
02GS2
0.7A
9.0F
RJ21X
COIB(4)-U(20) ETU ETU for
COID/COI Mode (Loop Start)
02LS2
0.7A
9.0F
RJ21X
COIB(8)-U( ) ETU for COI/COID
Mode (Loop Start)
02LS2
0.7A
9.0F
RJ21X
02RV2T
N/A
9.0F
RJ21X
04DU9-BN
04DU9-DN
04DU9-1KN
04DU9-1SN
N/A
6.0P
N/A
OPX(2)-U( ) ETU
0L13C
N/A
9.0F
RJ21X
TLI(2)-U( ) ETU
TL31M
N/A
9.0F
RJ21X
BRT(4)-U( ) ETU
CAMA Trunk
DID(4)-U( ) ETU
DTI-U( ) ETU
INCIDENCE OF HARM
When the system is malfunctioning, it may also be causing harm to the telephone network. The
telephone system should be disconnected until the source of the problem can be determined and until
repair has been made. When this is not done, the telephone company may temporarily disconnect
service.
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RADIO FREQUENCY INTERFERENCE
In compliance with FCC Part 15 rules, the following statement is provided:
IMPORTANT NOTE
“This equipment generates, uses, and can radiate radio frequency energy and if not installed and used
in accordance with the System Hardware Manual, may cause interference to radio communications.
This equipment has been tested and approved for compliance with the limits for a Class B (except as
noted below) computing device pursuant to subpart J of Part 15 of FCC Rules, that are designed to
provide reasonable protection against such interference when operated in a commercial environment.
Operation of this telephone system in a residential area is likely to cause interference, in which case, the
user, at his or her own expense, is required to take whatever measures may be required to correct the
interference.”
When equipped with the B64-U30 KSU and P64-U20 PSU, the Electra Elite IPK II can be operated as a
Class B device except when using one of the ETUs in the following table. The system then becomes a Class
A device that may not be used in a residential area.
CCH(4)-U-10
CMS(2)/(4)-U30
HUB(8)-U10
VMS(2)/(4)/(8)-U30
FMS(2)/(4)/(8)-U30
HEARING AID COMPATIBILITY
The NEC Multiline Terminals and NEC Single Line Telephones that are provided for this system are
hearing aid compatible. The manufacturer of other Single Line Telephones for use with the system must
provide notice of hearing aid compatibility to comply with FCC rules that now prohibit the use of nonhearing aid compatible telephones.
DIRECT INWARD DIALING
Operating this equipment without providing proper answer supervision is a violation of Part 68 of the
FCC rules.
Proper Answer Supervision occurs when:
This equipment returns answer supervision to the Public Switched Telephone Network (PSTN)
when Direct Inward Dialing (DID) calls are:
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Answered by the called station.
Answered by the Attendant.
Routed to a recorded announcement that can be administered by the Customer Premise
Equipment (CPE) user.
Routed to a dial prompt.
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Electra Elite IPK II
This equipment returns answer supervision on all DID calls forwarded to the Public Switched
Telephone Network (PSTN). Permissible exceptions are:
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A call is unanswered.
A busy tone is received.
A reorder tone is received.
VOICE ANNOUNCEMENT/ MONITORING OVER DID LINES
CAUTION
Using the Voice Announcement feature to eavesdrop or record sound activities at the other end of the
telephone line may be illegal under certain circumstances and laws. Consult a legal advisor before
implementing any practice to monitor or record a telephone conversation. Some federal and state laws
require a party monitoring or recording a telephone to use a beep-tone(s), notify all parties to the
telephone conversation and/or obtain consent of all parties to the telephone conversation. In monitoring
or recording sound activities at the other end of the telephone line using the Voice Announcement
feature, the sound of the alert tone at the beginning of the Voice Announcement may or may not be
considered sufficient under applicable laws. Some of the applicable laws provide for strict penalties for
illegal monitoring or recording of telephone conversations.
MUSIC ON HOLD
IMPORTANT NOTE
"In accordance with U.S. Copyright Law, a license may be required from the American Society of
Composers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are
transmitted through the Music On Hold feature of this telecommunication system. NEC Unified
Solutions, Inc., hereby disclaims any liability arising out of the failure to obtain such a license."
SERVICE REQUIREMENTS
If equipment malfunctions, all repairs must be performed by an authorized agent of NEC Unified
Solutions, Inc. or by NEC Unified Solutions, Inc. The user requiring service is responsible for reporting
the need for service to an NEC Unified Solutions, Inc. authorized agent or to NEC Unified Solutions, Inc.
UL REGULATORY INFORMATION
This equipment has been listed by Underwriters Laboratories and found to comply with all applicable
requirements of the standard for telephone equipment UL 1459.
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INDUSTRY CANADA REQUIREMENTS
Industry Canada has established rules that permit this telephone system to be directly connected to the
telephone network. Prior to the connection or disconnection of this telephone system to or from the
telephone network, the telephone company must be provided with the following information.
1. Your telephone number.
2. IC registration number: 140 7942 A
3. Ringer Equivalence Number (REN) of the equipment: 2.1
The Industry Canada label identifies certified equipment. This certification means that the equipment
meets certain telecommunications network protective, operational and safety requirements as
prescribed in the applicable Terminal Equipment Technical Requirements document(s). The Department
does not guarantee that equipment operates to the user satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier.
Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, When present, are connected together. This
precaution may be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but should contact the applicable
electric inspection authority or electrician.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination of an
interface may consist of any combination of devices subject only to the requirement that the sum of the
Ringer Equivalent Numbers of all the devices does not exceed five.
This equipment has been listed by the Canadian Standards Association and found to comply with all
applicable requirements of the standard for telephone equipment C 22.2 No. 225.
This equipment meets IC requirements CS03.
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
as set out in the radio interference regulations of Industry Canada.
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Electra Elite IPK II
Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites applicables
aux appareils numeriques de Classe A prescrites dans le reglement sur le brouillage radioelectrique
edicte par Industrie Canada.
BATTERY DISPOSAL
The Electra Elite IPK II system includes the batteries listed below. When disposing of these batteries,
KSUs, and/or ETUs, you must comply with applicable federal and state regulations regarding proper
disposal procedures.
Table 2 Battery Types and Quantities for KSUs and ETUs
Unit Name
Type of Battery
Quantity
Lead Acid
2
CPUII( )-U10 ETU
Lithium
1
CTI/VP(4)/(8)/(12)/(16)-U( ) ETU
Lithium
1
DTP-1HM-1 TEL
DTP-1HM-2 TEL
Lithium
1
DTP-16HC-1 TEL
Nickel-Cadmium
1
DTR-1HM-1 TEL
Lithium
1
DTR-4R-1 TEL
Nickel-Cadmium
1
DTU-4R-1 TEL
Lead Acid
1
FMS(2)/(4)/(8)-U( ) ETU
Nickel-Cadmium
1
VMS(2)/(4)/(8)-U( ) ETU
Lithium
1
B64-U20 KSU
The Electra Elite IPK II CPUI( )-U( ) ETU provides memory backup for approximately 21 days. The
Lithium battery should be replaced every two years.
IMPORTANT SAFEGUARDS FOR BATTERY DISPOSAL
DO NOT PLACE USED BATTERIES IN YOUR REGULAR TRASH! THE PRODUCT YOU
PURCHASED CONTAINS LITHIUM, NICKEL-CADMIUM OR SEALED LEAD BATTERY. LITHIUM,
NICKEL-CADMIUM OR SEALED LEAD BATTERIES MUST BE COLLECTED, RECYCLED, OR
DISPOSED OF IN AN ENVIRONMENTALLY SOUND MANNER.
The incineration, landfilling or mixing of nickel-cadmium or sealed lead batteries with the municipal solid
waste stream is PROHIBITED BY LAW in most areas. Contact your local solid waste management
officials for other information regarding the environmentally sound collection, recycling, and disposal of
the battery.
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Nickel-Cadmium (or sealed lead) batteries must be returned to a federal or state approved nickelcadmium (or sealed lead) battery recycler. This may be where the batteries were originally sold or a
local seller of automotive batteries. Contact your local waste management officials for other information
regarding the environmentally sound collection, recycling and disposal of the battery contained in this
product. For Ni-Cd batteries, you can also call 1-800-8-BATTERYSM when further information is
required.
The packaging for the Electra Elite IPK II system contains the following labels regarding proper disposal.
PRODUCT PACKAGE LABELING
CONTAINS NICKEL-CADMIUM BATTERY.
BATTERY MUST BE RECYCLED OR
DISPOSED OF PROPERLY. MUST NOT BE
DISPOSED OF IN MUNICIPAL WASTE.
Ni-Cd
CONTAINS SEALED LEAD BATTERY.
BATTERY MUST BE RECYCLED. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Pb
CONTAINS NICKEL-METAL HYDRIDE
BATTERY. BATTERY MUST BE RECYCLED
OR DISPOSED OF PROPERLY. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Ni-MH
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TABLE OF CONTENTS
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Chapter 1 Introduction
Section 1
System Overview ........................................................................ 1-1
Section 2
Multiline Telephones ................................................................... 1-3
Section 3
System Description ..................................................................... 1-8
Chapter 2 Features
Section 1
Overview ...................................................................................... 2-1
Section 2
IPK to IPK II Feature Comparison List ...................................... 2-1
Section 3
Features Descriptions ................................................................ 2-9
Chapter 3 Equipment
Section 1
Equipment List ............................................................................ 3-1
Section 2
KSU Power-Based Calculator Chart ........................................3-13
Chapter 4 Installation, Programming, and Maintenance Overview
Section 1
Installation ...................................................................................4-1
Section 2
Programming ...............................................................................4-2
Section 3
Maintenance ................................................................................4-3
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Chapter 5 Hardware Specifications
Section 1
System Capacity ......................................................................... 5-1
Section 2
Traffic Capacity ........................................................................... 5-1
Section 3
Cabling Requirements and Specifications ............................... 5-2
Section 4
Power Requirements .................................................................. 5-5
Section 5
Section 6
4.1
Power Supply Inputs ..................................................................... 5-5
4.2
Power Supply Consumption ......................................................... 5-6
Environmental Conditions ......................................................... 5-6
5.1
Temperature ................................................................................. 5-6
5.2
Humidity ........................................................................................ 5-6
5.3
Weights and Dimensions .............................................................. 5-6
Audible and Visual Indication ................................................. 5-11
6.1
Tone Patterns ............................................................................. 5-11
6.2
Multiline Terminal LED Flash Patterns ....................................... 5-11
Section 7
Outside Line Types .................................................................. 5-14
Section 8
Network and Control ................................................................ 5-14
Section 9
8.1
Transmission, Network, and Control Specifications ................... 5-14
8.1.1
Transmission ........................................................................................5-14
8.1.2
Network ................................................................................................5-14
8.1.3
Control ..................................................................................................5-15
8.1.4
Electra Elite IPK Terminals and Equipment ..........................................5-15
8.1.5
Series i Terminals .................................................................................5-16
Dialing Specifications .............................................................. 5-16
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9.1
Dial Pulse Address Signaling ..................................................... 5-16
9.2
Dual-Tone Multifrequency (DTMF) Address Signaling ............... 5-17
Section 10 External Equipment Connection .............................................. 5-18
10.1
Music Source for Music on Hold via KSU ................................... 5-18
10.2
Music Source for Station Background Music via COI ETU ........ 5-18
10.3
External Paging (Audio) ............................................................. 5-18
10.4
External Tone Ringer/Night Chime Output ................................. 5-18
10.5
SMDR Output ............................................................................. 5-18
10.6
PC Connection ........................................................................... 5-18
10.7
Relay Contact ............................................................................. 5-18
Section 11 Battery Backup .......................................................................... 5-19
11.1
System Backup .......................................................................... 5-19
11.2
Memory Backup ......................................................................... 5-19
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Table of Contents
LIST OF FIGURES
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Figure 1-1
Key Assignment Example ................................................................................. 1-5
Figure 1-2
System Configuration Example ......................................................................... 1-7
Figure 1-3
ETU Slot Design ................................................................................................ 1-9
Figure 1-4
Elite IPK (DTH/ITH/ITR) / Dterm Series i (DTR) Multiline Terminals ................. 1-13
Figure 1-5
Electra Elite Multiline Terminals ...................................................................... 1-15
Figure 1-6
DTR Single Line Telephones ......................................................................... 1-17
Figure 1-7
Attendant Consoles ......................................................................................... 1-18
Figure 1-8
Dterm Cordless Lite Terminal ............................................................................ 1-18
Figure 1-9
Dterm Cordless II Terminal ............................................................................... 1-19
Figure 1-10 Dterm Cordless Lite II Terminal ......................................................................... 1-20
Figure 1-11 Dterm Cordless Lite II Base Unit ....................................................................... 1-21
Figure 1-12 Dterm Handset Cordless Terminal .................................................................... 1-22
Figure 1-13 Dterm Headset Cordless ................................................................................... 1-22
Figure 5-1
Connecting the ESI Using Twisted 2-Pair Cable ............................................... 5-2
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List of Figures
LIST OF TABLES
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Table 1
FIC, REN, SOC, and Jack Types for Electra Elite IPK II System ETUs ....................... R-2
Table 2
Battery Types and Quantities for KSUs and ETUs ....................................................... R-6
Table 2-1
Selectable Display Messaging Defaults ...................................................................... 2-62
Table 3-1
Maximum System Capacities for Station Interface ETUs .............................................. 3-1
Table 3-2
Maximum System Capacities for Trunk Interface ETUs ................................................ 3-8
Table 3-3
Maximum System Capacities for Application Interface ETUs .................................... 3-11
Table 3-4
KSU Power-Based Calculator Chart ........................................................................... 3-14
Table 5-1
System Capacities ......................................................................................................... 5-1
Table 5-2
Traffic Capacity ............................................................................................................. 5-1
Table 5-3
Dterm Series i or Dterm IP Terminal Loop Resistance and Cable Length ....................... 5-3
Table 5-4
Electra Elite/Dterm Series E Multiline Terminal Loop Resistance and
Cable Length ................................................................................................................. 5-4
Table 5-5
Cable Connection Between the Analog Port and the Single Line Equipment ............... 5-5
Table 5-6
Cabling Requirements ................................................................................................... 5-5
Table 5-7
Power Consumption ...................................................................................................... 5-6
Table 5-8
Fuse Replacement ........................................................................................................ 5-6
Table 5-9
Weights and Dimensions ............................................................................................... 5-7
Table 5-10
Tone Patterns .............................................................................................................. 5-12
Table 5-11
Multiline Terminal LED Flash Patterns ........................................................................5-13
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List of Tables
Introduction
SECTION 1
SYSTEM OVERVIEW
The Electra Elite IPK II system is a complete communications system that
enhances productivity and controls costs. Its objectives are based on four
Es – Easy to Install, Easy to Maintain, Easy to Expand, and Easy to Use –
all at a reasonable price. The Electra Elite IPK II, like all NEC
communications products, is user-friendly, reliable, and cost-effective.
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Easy to Install
With the Electra Elite IPK II system, NEC has reduced the number of
hardware components, making the system easier to install. Only
1-pair wire is required to connect telephones. This system provides
Windows 98 SE or higher PC programming, with a menu-driven
guide, to both simplify and speed installation. All programming
information and station labels can be printed as completed. For
further convenience and versatility, end-user programming is
provided for up to approximately 35 features.
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Easy to Maintain
When system memory failure occurs, PC Programming software can
be used locally or from a remote location to upload/download all
system data. Each Electronic Telephone Unit (ETU) except those
required to sustain system operation (e.g., CPU, ACD, IPT, and
VMS) can be installed or removed (hot swap) without shutting down
the system. Other considerations for easy maintenance include:
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Standard Amphenol Connectors
Built-in RS-232 connectors for all communication needs
Standard Station wiring for DTR and DTH Multiline Terminals
Compact KSU
Flash ROM for software upgrades
Flash ROM upgrade by using PC programming
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Electra Elite IPK II
Easy to Expand
The Electra Elite IPK II system offers a single cabinet that is used for the Basic
and two Expansion KSUs to provide easy and cost effective growth using
universal slots to enhance system configuration.
The Electra Elite IPK KSU, B64-U( ) KSU, offers eight 16-port interface slots (or
128 ports). The system can be expanded to a maximum of 416 ports by adding
two expansion cabinets. The first expansion cabinet provides an additional 128
ports. A second expansion cabinet provides another 128 ports for a maximum of
384 ports. There are 32 common ports to bring the overall total to 416 ports.
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Easy to Use
The Electra Elite IPK II system is Centrex compatible to allow maximum
flexibility and ease of use. One-Touch key access can be programmed for most
features, including Centrex options and Speed Dial abilities. A voice prompt can
be provided to help users make calls. Voice Mail integration, Automated
Attendant, and personalized messaging all give the system that personal touch
so important in a well-run business. Most communication equipment can be
connected to this system including facsimile machines and modems. The
user-friendly, cost-effective programs can be updated with future enhanced
system upgrades, minimizing confusion about software levels, documentation,
and configuration requirements.
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Unique Design
The Electra Elite IPK II system is a powerful key system that can meet the ever
changing communications demands of current businesses. Its unique compact
design allows the system to be easily and quickly installed.
The Electra Elite IPK II system can grow with your business. You can easily and
economically add slots when necessary. Two expansion units can be added to
provide a total capacity of 24 interface slots.
The feature-rich Electra Elite IPK II system provides the telephone functions and
supports advance features such as:
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Automatic Number Indication (ANI)/Caller ID
Automatic Call Distribution (ACD)
Automatic Route Selection
Caller ID Call Return
Centralized Voice Mail
Computer Telephony Integration (CTI)
Dialed Number Indication Service (DNIS)
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SECTION 2
Dterm Cordless II Terminal
Dterm Handset Cordless
Dterm Headset Cordless
Dterm Cordless II Lite Terminal
E911 Compatibility
Integrated Digital Voice Mail
ISDN-BRI and ISDN-PRI Voice Trunks
K-CCIS Common Channel Interoffice Signaling
Live Monitoring
Live Record
Multiline Conference Bridge
Multilingual LCD Indication
Multiple Music on Hold Using CO Interface
PC Attendant Console
Unified Messaging
Universal Slots
Voice over Internet Protocol (VoIP) and stations
Wireless
IP Telephony
Optional 33.6 kbps Modem for Remote Programming and Maintenance
MULTILINE TELEPHONES
The Electra Elite IPK II system offers a variety of Multiline Terminals that are
compatible with the system, available in 8-line, 16-line, and 32-line capacities, and
offered as display and non-display terminals. A 2-line non-display terminal and 60-line
Attendant Console are also available.
A customer with existing Electra Elite terminals can be easily connected to the Electra
Elite IPK II system, providing inexpensive migration. Most Electra Elite IPK II system
features are available with the Electra Elite Terminals.
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General Description Manual
Electra Elite IPK (DTH/ITH telephones), Dterm Series i (DTR telephones),
Electra Elite (DTU telephones), and Dterm Series E (DTP telephones) can
be used with the Electra Elite IPK II system.
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Electra Elite IPK II
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Electra Elite IPK Terminals
The Electra Elite IPK Terminals (DTH/ITH telephones) offer a variety of
colors, display and non-display and line sizes:
Two terminal types: with LCD and without LCD. The large Liquid
Crystal Display (LCD) on the display terminals provides call status data
and programming information.
Line sizes include: 8-line, 16-line and 32-line.
Two IP terminals are available in 8-line and 16-line (both with LCD).
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Terminals are available in black or white.
Speakerphones with full handsfree operation and headset jacks are
standard.
All are compatible with the AD(A)-R, AP(A)-R, AP(R)-R, CT(A)-R Unit
and CT(U)-R Unit adapters. The AP(R)-R Unit requires an AC-R Unit to
supply AC power.
An Attendant Add-On DCR-60-1 CONSOLE is available with 60 station,
outside line, and or function key assignments.
Electra Elite IPK II Terminal Feature Access, Single On/Off, or One-Touch
Keys
Keys are designated Feature Access, Single On/Off, or One-Touch
throughout this manual. The keys operate much the same, but various
limitations imposed on each type are described in this paragraph:
Feature Access Keys
Depending on the type, a Multiline Terminal can have 2, 8, 16, or 24
line keys. These highly-flexible keys can be used for station DSS/
BLF and Speed Dial.
Single On/Off Keys
Line keys may also be assigned as Single On/Off keys in System
Programming to toggle a feature on/off. This assignment has no
impact on the Feature Access keys, but the assigned features are
very specific. Call Forwarding, Call Forwarding/Do Not Disturb
Override, and Directory Dialing are examples of features available
for Single On/Off keys.
1-4
Introduction
Electra Elite IPK II
Document Revision 1
One-Touch Keys
Each Multiline Terminal has a fixed number of One-Touch keys that
can perform the same function as Feature Access keys. No system
assignment is necessary, and the number of keys ranges from none
to 16 depending on the terminal type.
]
Line Keys/Programmable
Function Keys
Figure 1-1 Key Assignment Example
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Dterm Series i Terminals
The Dterm Series i Terminals (DTR telephones) offer a variety of colors,
display and non-display types and line sizes:
General Description Manual
Terminals are available in black or white.
Terminals with or without LCD are available. The large Liquid Crystal
Display (LCD) on the display terminals provides call status data and
programming information.
Line sizes include: 8-line, 16-line and 32-line.
The DTR-2DT-1 has only 2-lines.
Speakerphones with full handsfree operation and headset jacks are
standard (except on the DTR-2DT-1).
All but the DTR-2DT-1 are compatible with the AD(A)-R, AP(A)-R,
AP(R)-R and CT(A)-R Unit adapters. The AP(R)-R Unit requires an
AC-R Unit to supply AC power. For Attendant Positions, an Attendant
Add-On DCR-60-1 CONSOLE is available with 60 station, outside line,
and or function key assignments.
1-5
Document Revision 1
Electra Elite IPK II
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The DTR-2DT-1 is a two-line terminal with two Flexible Line keys (each
with 2-color LED), nine function keys, built-in speakerphone, a large
LED to indicate incoming calls or messages, and an outgoing only
Analog SLT Port (AD[A]-R) without ringer.
The Electra Elite IPK Single Line Terminals are offered in two
variations (DTR-1-1 and DTR-1HM-1). Both terminals come in black or
white. Both have DTMF and Pulse Dialing compatibility, and offer Flash
and Redial key functionality. The Electra Elite IPK Single Line
Terminals come standard with a Message Waiting Indicator that also
functions as an Incoming Call Indication. During a call, the receive
audio level can be increased three levels and decreased two levels from
the default setting (six volume level settings in all). The terminals offer
four ring volume settings (Off, Soft, Medium, and Loud), and three ring
patterns (Slow, Medium, and Fast). The DTR Single Line Terminals
also have a Data Port that functions similar to that of an AP(R)-R
optional adapter, and have a built-in wall mount adapter. The DTR1HM-1 terminal has eight programmable speed dial buttons (maximum
21 digits each). The DTR-1HM-1 also has Hold and Monitor Function
keys.
Electra Elite and Dterm Series E Terminals
The Electra Elite Terminals (DTU telephones) and Dterm Series E
terminals (DTP telephones) are available in a variety of colors, display and
non-display types and lines sizes:
1-6
Terminals are available in black or white.
Two terminal types: with LCD and without LCD. The large Liquid
Crystal Display (LCD) on the display terminals provides call status data
and programming information.
Line sizes include: 8-line, 16-line and 32-line.
Speakerphones with full handsfree operation and headset jacks are
standard.
The Dterm Handset Cordless terminal is a 16-button phone (display
only).
An Attendant Add-On DCR-60-1 CONSOLE is available with 60 station,
outside line, and or function key assignments.
An SLT Adapter can be used in place of a digital terminal for connecting
Single Line Telephones, or similar devices.
Introduction
Electra Elite IPK II
Document Revision 1
External
Speakerphone
Message
Display Board
External
Speaker
DECT Wireless
Computer Telephony Integration
ElectraMail CTI (Unified Messaging)
Electra Elite Multiline Terminal (DTU)
Dterm Series E Multiline Terminal (DTP)
Automatic Call Distribution
PC Programming
Headset
Station Message Detail
Recording (SMDR)
Electra Elite IPK Multiline Terminals (DTH)
Dterm Series i Multiline Terminal (DTR)
Facsimile
Answering Machine
Single Line
Telephone
Attendant
Console
CO/PBX/Centrex/DID
/Tie/FT1/ISDN-BRI/ISDN-PRI
Voice over Internet
Protocol (VoIP) Trunks
Dterm ISDN EXTender Plus
(Telecommuting)
DtermCordless Lite II Terminal
and Base Unit
Dterm Handset Cordless
Dterm Cordless Lite
Dterm Headset Cordless
Dterm Cordless II
Figure 1-2 System Configuration Example
General Description Manual
1-7
Document Revision 1
SECTION 3
Electra Elite IPK II
SYSTEM DESCRIPTION
The Electra Elite IPK II uses a universal port concept. These ports support
telephones, outside lines and other circuits and devices. The assignment of ports is
flexible, but the system configuration determines the number of ETUs that can be
installed. The maximum number of devices that can be supported by the system are
shown in Table 3-1 Maximum System Capacities for Station Interface ETUs on page
3-1, Table 3-2 Maximum System Capacities for Trunk Interface ETUs on page 3-8,
Table 3-3 Maximum System Capacities for Application Interface ETUs on page 3-11.
The universal port technique provides flexibility for meeting various customer
requirements by allowing a wide range of configurations.
Design Technologies
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Non-blocking time division switching for Multiline Terminals
Stored program control
Distributed processing based on the use of microprocessors
Design Goals
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Modular Growth
Universal Slots
Variety of Terminals
Ease of Operation
Networking Ability
Computer Telephony Integration
IP Converged Technology
The Electra Elite IPK II system is a 32-bit microprocessor based, stored program
controlled, digital communication system using Pulse Code Modulation (PCM).
The system has central equipment cabinets and telephones located throughout the
installation site. The central equipment cabinets contain the Key Service Unit (KSU).
A maximum of three Electra Elite IPK II KSUs can be installed to accommodate the
requirements of each customer.
The KSUs are built for modular growth. The Electra Elite IPK II KSUs are stacked
vertically for quick interconnection. Printed circuit boards, called Electronic Telephone
Units (ETUs), provide common control and interface to equipment that is external to
the KSUs.
Interface ETUs are installed in the KSU to support the various telephones, outside
lines, and other devices or features. The same ETUs are used for both the basic and
expanded port packages.
1-8
Introduction
Electra Elite IPK II
Document Revision 1
The universal slot design minimizes the hardware required for a system and provides
greater flexibility in the number and types of devices that can be installed. Refer to
Figure 1-3 ETU Slot Design.
Figure 1-3 ETU Slot Design
The Electra Elite IPK II KSU contains an application (AP) slot (Not Used), a CPU/EXP
ETU slot, and 8 interface slots. A power supply and battery backup area complete
the KSU.
The Electra Elite IPK II system allows connection of a variety of telephones. The
different needs of the customer may require various types of telephones.
The Elite IPK (DTH), Dterm Series i (DTR), Electra Elite (DTU), and Dterm Series E
(DTP) telephones are briefly described below.
General Description Manual
1-9
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Electra Elite IPK II
DTH/ITH/ITR Multiline Terminals (Elite IPK)
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4-Line Dterm IP terminal with display, ITR-4D-3 TEL
8-line terminal without display, DTH-8-1 TEL
8-line terminal with display, DTH-8D-1 TEL or ITH/ITR-8D-2/3 TEL
16-line terminal without display, DTH-16-1 TEL
16-line terminal with display, DTH-16D-1 TEL or ITH/ITR-16D-2/3 TEL
16-line terminal with display and 16 programmable One-Touch keys,
DTH-32D-1 TEL
16-line terminal with display, DTH-16LD-1 TEL. This telephone is equipped with
two additional LCDs. These can be programmed to identify the line key
designations.
DTR Multiline Terminals (Dterm Series i)
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2-line terminal without display, DTR-2DT-1 TEL
4-line display, DTR-4D-1 TEL
8-line terminal without display, DTR-8-1 TEL
8-line terminal with display, DTR-8D-1 TEL
16-line terminal without display, DTR-16-1 TEL
16-line terminal with display, DTR-16D-1 TEL
16-line terminal with display and 16 programmable One-Touch keys,
DTR-32D-1 TEL
Attendant Console, DCR-60-1 console
Comparison of DTH/ITH/ITR/DTR and DTP/DTU Terminals
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1 - 10
DTR-1-1 Single Line Telephone has 6-level receive volume control, 4-level ring
volume control, and 3-tone ring pitch. DTP-1-1 has only 3-level receive volume
control, and 2-level ring volume control.
DTR-1HM-1 Single Line Hotel-Motel Telephone has 6-level receive volume
control, 4-level ring volume control, 3-tone ring pitch, and monitor dialing.
DTP-1HM-1 has only 3-level receive volume control, and 2-level ring volume
control.
DTR-2DT-1 has one more function key (nine) than DTP-2DT-1 and an outgoing
only Analog SLT port.
Introduction
Electra Elite IPK II
Document Revision 1
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ITH-4D-3 TEL is an IP terminal with four programmable line keys and four
softkeys.
DTH-8-1/DTR-8-1, DTH-8D-1, ITH/ITR-8D-2/3, DTR-8D-1 [with three additional
fixed keys for message (MSG) microphone (MIC), and directory (DIR)],
DTP-8-1, DTU-8-1, DTP-8D-1, and DTU-8D-2 have the same line capacity.
DTH-16D-1, ITH/ITR-16D-2/3, DTR-16D-1, DTP-16D-1, DTU-16D-2 [with three
additional fixed keys for message (MSG) microphone (MIC), and directory
(DIR)], and DTP-16HC-1 have the same line capacity.
DTH-32D-1/DTR-32D-1 [with three additional fixed keys for message (MSG)
microphone (MIC), and directory (DIR)], DTP-32D-1, and DTU-32D-2 have the
same line capacity.
DTP terminal supports handset cordless, DTP-16HC-1 model
DTH/ITH/ITR/DTR terminals are compatible with AD(A)-R, AP(A)-R, AP(R)-R,
or CT(A)-R Unit adapters. DTP/DTU terminals except for DTP-2DT-1, and
DTP-16HC-1, or cordless terminals are compatible with ADA-U, APA-U, APR-U,
CTA-U, CTU(S)-U, or HFU-U.
DTP or DTU Terminals
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2-line Multiline Terminal without display, DTP-2DT-1 TEL
8-line Multiline Terminal without display, DTP-8-1 or DTU-8-1 TEL
8-line Multiline Terminal with display, DTP-8D-1 or DTU-8D-2 TEL
16-line Handset Cordless Terminal, DTP-16HC-1 TEL
16-line Multiline Terminal without display, DTP-16-1 or DTU-16-1TEL
16-line Multiline Terminal with display DTP-16D-1 or DTU-16D-2 TEL
16-line Multiline Terminal without display and 16 programmable One-Touch
keys DTP-32-1 or DTU-32-1 TEL
16-line Multiline Terminal with display and 16 programmable One-Touch keys
DTP-32D-1 or DTU-32D-2 TEL
General Description Manual
1 - 11
Document Revision 1
Electra Elite IPK II
Comparison of DTP and DTU Terminals
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H
DTP terminals are feature comparable to DTU and are supported by the Electra
Elite and NEAX family of products.
DTU Multiline terminals are supported by the Electra Elite family of products.
Refer to Figure 1-4 Elite IPK (DTH/ITH/ITR) / Dterm Series i (DTR) Multiline
Terminals, Figure 1-5 Electra Elite Multiline Terminals, Figure 1-6 DTR Single Line
Telephones, Figure 1-7 Attendant Consoles, Figure 1-8 Dterm Cordless Lite Terminal,
Figure 1-9 Dterm Cordless II Terminal, Figure 1-10 Dterm Cordless Lite II Terminal,
Figure 1-11 Dterm Cordless Lite II Base Unit, Figure 1-12 Dterm Handset Cordless
Terminal Figure 1-13 Dterm Headset Cordless.
1 - 12
Introduction
Electra Elite IPK II
Document Revision 1
DTR-2DT-1 TEL
2-Line Non-display
DTH-8-1 TEL/DTR-8-1 TEL
8-Line Non-display
DTH-16D-1/ITH-16D-2/3/ DTR-16D-1
TEL
16-Line Display
DTR-4D-1 TEL
4-Line Display
DTH-8D-1/ITH-8D-2/3/DTR-8D-1 TEL
8-Line Display
DTH-16-1 TEL/DTR-16-1 TEL
16-Line Non-display
Figure 1-4 Elite IPK (DTH/ITH/ITR) / Dterm Series i (DTR) Multiline Terminals
General Description Manual
1 - 13
Document Revision 1
Electra Elite IPK II
DTH-16LD-1 TEL / DTR-16LD-1 TEL
3 Displays
DTH-32D-1 TEL / DTR-32D-1 TEL
16-Line Display with 16 Programmable One-Touch Keys
ITR-4D-3 TEL
IP terminal with 4 Programmable Line keys
Figure 1-4 Elite IPK (DTH/ITH/ITR) / Dterm Series i (DTR) Multiline Terminals (continued)
1 - 14
Introduction
Electra Elite IPK II
Document Revision 1
DTP-2DT-1 TEL
2-Line Non-display
DTU-8D-2 TEL
8-Line Display
DTU-8-1 TEL
8-Line Non-display
DTU-16-1 TEL
16-Line Display
Figure 1-5 Electra Elite Multiline Terminals
General Description Manual
1 - 15
Document Revision 1
Electra Elite IPK II
DTU-16D-2 TEL
16-Line Display
DTU-32-1 TEL
16-Line Non-display with
16 Programmable One-Touch Keys
DTU-32D-2 TEL
16-Line Display with 16 Programmable
One-Touch Keys
Figure 1-5 Electra Elite Multiline Terminals (continued)
1 - 16
Introduction
Electra Elite IPK II
Document Revision 1
DTR-1-1 TEL
DTR-1HM-1 TEL
Figure 1-6 DTR Single Line Telephones
General Description Manual
1 - 17
Document Revision 1
(Dterm
Electra Elite IPK II
DCU-60-1 Console
(Electra Elite IPK)
Not Used on Electra Elite IPK II
DCR-60-1 Console
Series i / Electra Elite IPK)
Figure 1-7 Attendant Consoles
DTU-4R-1 TEL
Figure 1-8 Dterm Cordless Lite Terminal
1 - 18
Introduction
Electra Elite IPK II
Document Revision 1
DTR-4R-1 TEL
Figure 1-9 Dterm Cordless II Terminal
General Description Manual
1 - 19
Document Revision 1
Electra Elite IPK II
DTH-4R-1 Handset
Figure 1-10 Dterm Cordless Lite II Terminal
Dterm Cordless Lite II Terminal Controls
1 Headset Jack
5 Numeric Key Pad
9 CONF (Conference) Key
13 F3
2 LCD Message Display
6 F2
10 TRANSFER Key
14 F4
3 HOLD Key
7 F1
11 CH (Channel) Key
15 Ring/Vol Key
4 TALK Key
8 Microphone
12 REDIAL or
Desk/Cordless Softkey
Switch Key
16 MUTE Key
1 - 20
Introduction
Electra Elite IPK II
Document Revision 1
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21 22 23
17. Line Out
21. Power
18. Line In
22. Desk LED
19. Cordless
23. Desk
20. Cordless LED
Figure 1-11 Dterm Cordless Lite II Base Unit
General Description Manual
1 - 21
Document Revision 1
Electra Elite IPK II
DTP-16HC-1 TEL
Figure 1-12 Dterm Handset Cordless Terminal
Figure 1-13 Dterm Headset Cordless
1 - 22
Introduction
Features
OVERVIEW
SECTION 1
This chapter provides a feature comparison list, which compares the IPK
feature names to the IPK II feature names.
The remainder of the chapter provide a list of all of the IPK II features and
a brief description. For a detailed description of the feature, refer to the
Electra Elite IPK II Features and Specifications Manual.
IPK TO IPK II FEATURE COMPARISON LIST
SECTION 2
Chapter
2
The following table provides a cross-reference between the Electra Elite
IPK and the Electra Elite IPK II features.
IPK Feature Name
IPK II Feature Name
Account Code – Forced/Verified/Unverified
Account Code – Forced/Verified/Unverified
Account Code Entry
Account Code Entry
Add-On Conference
Conference
All Call Page
Paging, Internal
Alphanumeric Display
Alphanumeric Display
Analog Line Extender (Dterm Analog EXT)
Not Supported
Ancillary Device Connection
Ancillary Device Connection
Answer Hold
Answer Hold
Answer Key
Answer Key
Assigned Night Answer (ANA)
Direct Inward Line (DIL)
Attendant Add-On Console
Direct Station Selection (DSS) Console
Attendant Camp-On
Call Waiting / Camp On
Attendant Positions
Attendant Call Queuing
Attendant Station Outgoing Lockout
Code Restriction, Dial Block
General Description Manual
2-1
Document Revision 1
Electra Elite IPK II
IPK Feature Name
2-2
IPK II Feature Name
Attendant Transfer
Transfer
Authorization Code
Code Restriction Override
Automated Attendant
Voice Response System (VRS)
Automatic Answer with Delay Message
Voice Response System (VRS)
Automatic Call Distribution
Automatic Call Distribution (ACD)
Automatic Callback
Callback
Automatic Day/Night Mode Switching
Night Service
Automatic Hold
Hold
Automatic Number Indication (ANI) on T1
T1 Trunking (with ANI/DNIS Compatibility)
Automatic Redial
Repeat Redial
Automatic Release
Automatic Release
Automatic Route Selection (ARS)
Automatic Route Selection
Automatic Trunk-to-Trunk Transfer
Call Forwarding, Off-Premise
Background Music – Multiline Speaker
Background Music
Background Music Over External Speakers
Background Music
Barge-In
Barge In
Battery Backup – System Memory
Battery Backup – System Memory
Battery Backup – System Power
Battery Backup – System Power
Busy Lamp Field on Multiline Terminals
One-Touch Calling
Call Alert Notification
Off Hook Signaling
Call Appearance (CAP) Keys
Call Appearance (CAP) Keys
Call Arrival (CAR) Keys
Call Arrival (CAR) Keys
Call Forward – All Call
Call Forwarding
Call Forward – Busy/No Answer
Call Forwarding
Call Forward – Centrex
Not Supported
Call Forward – Display
Call Forwarding
Call Forward – Off-Premise
Call Forwarding, Off-Premise
Call Forward – Split
Call Forwarding
Call Monitoring
Call Monitoring
Call Park – System
Park
Features
Electra Elite IPK II
Document Revision 1
IPK Feature Name
IPK II Feature Name
Call Pickup – Group
Group Call Pickup
Call Pickup Direct
Directed Call Pickup
Callback Request
Message Waiting
Caller ID Call Return
Caller ID Call Return
Caller ID Indication (Analog Trunks)
Caller ID
Cascade CPU
Not Supported
Centralized Voice Mail (with E&M Tie Lines)
Not Supported
Class of Service
Class of Service
Clock/Calendar Display
Clock/Calendar Display
CO Message Waiting Indication
CO Message Waiting Indication
CO/PBX, Tie Line Digit Restriction
Code Restriction
Code Restriction
Code Restriction
Computer Telephony Integration (CTI)
TAPI Compatibility
Computer Telephony Integration (CTI)
Applications
Consecutive Speed Dial
Speed Dial – System/Group/Station
Cordless Telephone Connection
Cordless Telephone Connection
Customized Message
Selectable Display Messaging
Data Line Security
Data Line Security
Delay Announcement
Voice Response System (VRS)
Delayed Ringing
Delayed Ringing
Dial 0 For Attendant
Operator
Dialed Number Indication Service (DNIS)
T1 Trunking (with ANI/DNIS Compatibility)
Digit Insertion
Automatic Route Selection
Digital Line Extender (Dterm ISDN EXTender
Plus)
Not Supported
Digital Voice Mail
Digital Voice Mail
Direct Inward Dialing (DID)
Direct Inward Dialing (DID)
Direct Inward System Access (DISA)
Direct Inward System Access (DISA)
Direct Inward Termination (DIT)
Direct Inward Line (DIL)
General Description Manual
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Document Revision 1
Electra Elite IPK II
IPK Feature Name
2-4
IPK II Feature Name
Direct Paging Access
Paging, Internal
Direct Station Selection (DSS)
One-Touch Calling
Distinctive Ringing
Distinctive Ringing, Tones and Flash Patterns
Do Not Disturb (DND)
Do Not Disturb
Door Lock Release Relays
Door Box
Door/Monitor Telephone
Door Box
DP to DTMF Switching
Pulse to Tone Conversion
Drop Key
Drop Key
Dterm Analog Cordless Terminal
Not Supported
Dterm Cordless II Terminal
Dterm Cordless II Terminal
Dterm Cordless Lite II Terminal
Dterm Cordless Lite II Terminal
Dterm Handset Cordless
Dterm Handset Cordless
Dterm IP Gateway System
Dterm IP Gateway System
E&M Tie Lines (4-Wire)
Multiple Trunk Types
Elapsed Call Time
Call Duration Timer
Electra Elite IPK Terminals
Electra Elite IPK Terminals
Electra Elite Terminal Migration
Electra Elite Terminal Migration
Electra Professional Terminal Migration
Not Supported
Electronic Volume Control
Volume Controls
Elite ACD Plus
Not Supported
Elite CallAnalyst
Elite CallAnalyst
Elite Q-Master
Not Supported
EliteApps - Interactive Voice Response
EliteApps - Interactive Voice Response
EliteApps - PC Attendant
IPK II - PC Attendant
Emergency 911 – Cut Through
E911 Compatibility
Enhanced 911
E911 Compatibility
Equal Access Accommodation
Code Restriction
External Tone Ringer
Analog Communications Interface (ACI)
External Zone Paging (Meet-Me)
Paging, External
Features
Electra Elite IPK II
Document Revision 1
IPK Feature Name
IPK II Feature Name
Facsimile CO Branch Connection
Facsimile CO Branch Connection
Feature Access – User Programmable
Programmable Function Keys
Flexible Line Assignment
Programmable Function Keys
Flexible Numbering Plan
Flexible System Numbering
Flexible Ringing Assignment
Ring Groups
Flexible Timeouts
Flexible Timeouts
Full Duplex Handsfree
Handsfree and Monitor
Full Handsfree Operation
Handsfree and Monitor
General Purpose Relays
Analog Communications Interface (ACI)
Ground Start Trunks
Multiple Trunk Types
Group Listening
Group Listen
Handset Mute
Handset Mute
Handsfree Answerback
Handsfree Answerback/Forced Intercom Ringing
Handsfree Dialing and Monitoring
Handsfree and Monitor
Headset Connection (Built-In)
Headset Operation
Hold With Recall (Exclusive and Non-Exclusive)
Hold
Hot Key Pad
Not Supported
Hot Line
Hotline
Howler Tone Service
Howler Tone Service
I-Hold Indication
Distinctive Ringing, Tones and Flash Patterns
Incoming Call Identification
Caller ID
Incoming Trunk Name or Number Display
Name Storing
Internal Hub
Internal Hub
Internal Voice/Tone Signaling
Handsfree Answerback/Forced Intercom Ringing
Internal Zone Paging (Meet-Me)
Paging, Internal
IP CPU & Media Gateway
Not Supported
IP Station (MEGACO)
IP Station (MEGACO) - IAD Integrated Access
Device
ISDN-BRI Trunk Connections
ISDN Compatibility
ISDN-PRI Trunk Connections
ISDN Compatibility
General Description Manual
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Electra Elite IPK II
IPK Feature Name
2-6
IPK II Feature Name
I-Use Indication
Distinctive Ringing, Tones and Flash Patterns
Key Function/Multifunction Registration
Multiple Trunk Types
Key-Common Channel Interoffice Signaling (KCCIS)
K-CCIS - T1
Large LED Indication
Message Waiting
Last Number Redial
Last Number Redial
Least Cost Routing (LCR)
Automatic Route Selection
Live Monitoring
Digital Voice Mail
Loop Start Trunks
Multiple Trunk Types
Message Display Board
Not Supported
Message Waiting
Message Waiting
Microphone Control
Microphone Cutoff
Multiline Conference Bridge
Multiline Conference Bridge
Multilingual LCD Indication
Alphanumeric Display
Multimedia Conference Bridge
Multimedia Conference Bridge
Multiple Trunk Groups
Trunk Groups
Music on Hold
Music on Hold
NEC Elite PC Assistant
IPK II - PC Assistant
Nesting Dial
Not Supported
Night Call Pickup
Night Service
Night Chime
Night Service
Night Transfer
Night Service
Off-Hook Ringing
Off Hook Signaling
Off-Premise Extension
(OPX) Off-Premise Extension (Actual name)
One-Touch Feature Access
Programmable Function Keys
PC Programming
PC Programming
Pooled Line (Outgoing)
Trunk Group Routing
Power Failure Transfer
Power Failure Transfer
Preset Dialing
Dialing Number Preview
Prime Line Assignment
Prime Line Selection
Features
Electra Elite IPK II
Document Revision 1
IPK Feature Name
IPK II Feature Name
Privacy on All Calls
Conference, Voice Call/Privacy Release
Privacy Release
Conference, Voice Call/Privacy Release
Private Lines
Private Line
Programming from Multiline Terminal
Programming from Multiline Terminal
Pushbutton Dial – DTMF or DP
Single Line Telephones, Analog 500/2500 Sets
Quick Transfer to Voice Mail
Quick Transfer to Voice Mail
Recall Key
Flash
Recall With Station Identification
Transfer
Redial Key
Redial Key
Remote Programming
PC Programming
Resident System Program
Resident System Program
Restriction (Outgoing)
Code Restriction
Ring Tone Variation
Distinctive Ringing, Tones and Flash Patterns
Ringing Line Preference
Line Preference
Route Advance Block
Trunk Group Routing
Save and Repeat
Save Number Dialed
Scrolling Directories
Directory Dialing
Secondary Incoming Extension
Secondary Incoming Extension
Seized Trunk Name/Number Display
Name Storing
Simplified Call Distribution
Department Calling
Single Line Telephone Access
Single Line Telephones, Analog 500/2500 Sets
SLT Adapter
SLT Adapter
SLT Timed Alarm
Alarm
Softkeys
Softkeys
Speed Dial – Station
Speed Dial – System/Group/Station
Speed Dial – System
Speed Dial – System/Group/Station
Speed Dial Stored Characters
Speed Dial – System/Group/Station
Station Add-On Console
Station Add-On Console
Station Camp-On
Call Waiting / Camp On
Station Hunt
Station Hunt
General Description Manual
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Electra Elite IPK II
IPK Feature Name
2-8
IPK II Feature Name
Station Message Detail Recording (SMDR)
Station Message Detail Recording
Station Name Assignment User Programable
Station Name Assignment User Programmable
Station Outgoing Lockout
Code Restriction, Dial Block
Station Relocation
Station Relocation
Station Transfer
Transfer
Step Call
Department Step Calling
Store and Repeat
Memo Dial
Stored Hookflash
Speed Dial – System/Group/Station
Synchronous Ringing
Synchronous Ringing
System Data Up/Down Load
PC Programming
T1 Connection
T1 Trunking (with ANI/DNIS Compatibility)
Tandem Switching of 4-Wire E&M Tie Lines
Multiple Trunk Types
Tenant Service
Night Service
Three-Minute Reminder
Warning Tone For Long Conversation
Tone Override
Tone Override
Trunk Queuing
Trunk Queuing/Camp On
Trunk-to-Trunk Transfer
Tandem Trunking (Unsupervised Conference)
Two-Color LEDs
Distinctive Ringing, Tones and Flash Patterns
Unified Messaging
Unified Messaging
Unified Messaging - EliteMail CTI LX - Lite
Unified Messaging
Uniform Call Distribution (UCD)
Uniform Call Distribution (UCD)
Uniform Numbering Network
Uniform Numbering Network
Universal Slots
Universal Slots
Unsupervised Conference
Tandem Trunking (Unsupervised Conference)
User Programming Ability
User Programming Ability
Voice Mail Integration (Analog)
Voice Mail Integration (Analog)
Voice Mail Message Indication on Line Keys
Voice Mail Message Indication on Line Keys
Voice Over Internet Protocol (VoIP)
Voice Over Internet Protocol (VoIP)
Voice Over Split
Voice Over
Voice Prompt
Voice Response System (VRS)
Features
Electra Elite IPK II
Document Revision 1
IPK Feature Name
IPK II Feature Name
Wireless
Not Supported
Wireless - DECT
Wireless – DECT
SECTION 3
FEATURES DESCRIPTIONS
Account Code Entry
Account Codes are user-dialed codes that help the system administrator categorize
and/or restrict trunk calls. Optional Account Codes allow a user to enter an Account
Code while placing a trunk call or anytime while on a call. The system does not
require the user to enter the optional account code.
Account Code – Forced Verified/Unverified
Account Codes are user-dialed codes that help the system administrator categorize
and/or restrict trunk calls. The system has two types of Forced Account Codes:
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Forced Account Codes
Verified Account Codes
Alarm
Alarm lets any station extension work like an Alarm clock. An extension user can
have Alarm remind them of a meeting or an appointment. There are two types of
Alarms:
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Alarm 1 (sounds only once at the preset time)
Alarm 2 (sounds every day at the preset time)
Alphanumeric Display
Multibutton display telephones have a 3-line, 24 character per line alphanumeric
display that provides various feature status messages. These messages help the
display telephone user process calls, identify callers and customize features.
The contrast is not adjustable when the telephone has background music enabled.
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Analog Communications Interface (ACI)
The Analog Communications Interface (ACI) feature uses a PGD(2)-U10 ADPs (Door
Phone/Paging) adapter to provide two analog ports (with associated relays) for Music
on Hold, External Paging, Door Boxes and auxiliary devices such as tape recorders
and loud bells. The system allows up to 48 PGD(2)-U10 ADPs (when used for ACI
ports) and 16 ACI department groups, for a maximum of 96 analog ports. Each
PGD(2)-U10 ADP requires one or two unused ports on an ESIB(8)-U20/ESIE(8)-U20
ETU.
Ancillary Device Connection
Ancillary Device Connection allows installation of selected peripheral (ancillary)
devices to a multiline terminal. This feature enhances peripheral device objectives.
An Electra Elite IPK II multiline terminal user can accomplish this by using the
AP(R)-R Unit (Analog Port Adapter with Ringer) or AP(A)-A Unit (Analog Port Adapter
without Ringer) for analog telephone devices, or installing the AD(A)-R Unit to
connect devices such as tape recorders.
The AP(A)-R/AP(R)-R Unit is the interface for installing a single line telephone,
Modem, credit card reader, wireless headset, NEC Conference Max Conferencing
unit or other compatible analog device.
Answer Hold
Answer Hold allows a multiline terminal user to press the flashing Answer key to
answer an incoming ringing call or and Camp-on call. When the multiline terminal
user is already answering a call, the first call is automatically placed on hold,
depending on the user’s setting in Program 15-02-06.
Answer Key
Multiline Terminals have an Answer key with an LED that flashes when the Multiline
Terminal user receives an incoming CO/PBX, Tie/DID transfer, or CO/PBX transfer
call. When multiple calls are received, the Answer key is used to pick up calls. The
Answer key continues flashing until the last unanswered call is answered. Press the
Answer key during a call to hold the current call and allow the next call to be
answered.
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Features
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Attendant Call Queuing
Attendant extensions can have up to 32 incoming calls queued before additional
callers hear busy tone. This helps minimize call congestion in systems that use the
attendant as the overflow destination for unanswered calls. For example, you can
program Direct Inward Lines and Voice Mail calls to route to the attendant when their
primary destination is busy. With Attendant Call Queuing, these unanswered calls
would normally “stack up” for the attendant until they can be processed.
The 32 call queue total includes Intercom, DISA, DID, DIL, tie line and transferred
calls. If the attendant does not have an appearance for the queued call, it waits in line
to be answered. If the attendant has more than 32 calls queued, an extension can
Transfer a call to the attendant only if they have Busy Transfer enabled.
Attendant Call Queuing is a permanent, non-programmable system feature.
Automatic Call Distribution (ACD)
Automatic Call Distribution (ACD) uniformly distributes calls among agents of a
programmed ACD Group. When a call rings into an ACD Group, the system
automatically routes the call to the agent that has been idle the longest. Automatic
Call Distribution is much more sophisticated and comprehensive than Department
Calling and other group services - it can accurately judge the work load at each agent
and distribute calls accordingly. The system allows up to 64 ACD Groups and 256
ACD agents.
You can put any agent in any group. In addition, an agent can be in more than one
group only when using AIC's). This allows, for example, a Technical Service
representation to answer customer’s service calls at lunch time when many of the
Customer Service representatives are unavailable.
The ACD Master Number is the “extension number” of the whole group. Calls directly
ringing or transferred to the ACD Master number enter the group and are routed
accordingly. Although the master number can be any valid extension number, you
should choose a number that is out of the normal extension range.
Automatic Release
Automatic Release drops the line circuit when an outside party abandons the call. For
this feature to work with Loop Start Trunks, the CO/PBX providing the outside line
must provide a timed disconnect signal. Automatic Release is normally provided on
Ground Start, DID, ISDN, and Tie Line trunks.
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Electra Elite IPK II
Automatic Route Selection
Automatic Route Selection (ARS) provides call routing and call restriction based on
the digits a user dials. ARS gives the system the most cost-effective use of the
connected long distance carriers.
ARS is an on-line call routing program that you can customize (like other system
options) from a display telephone. ARS accommodates 400 call routing choices without a custom-ordered rate structure database. With ARS, you can modify the
system’s routing choices quickly and easily. This is often necessary in today’s
telecommunications world where the cost structure and service choices frequently
change.
The ARS feature can add or delete digits and route calls according to pre-determined
levels. When Electra Elite IPK II systems are networked together by Tie lines or
K-CCIS, the networked systems can be called by a system number and a user’s
extension number, just an extension number, or by using a trunk access code.
Background Music
Background Music (BGM) sends music from a customer -provided music source to
the speakers of the Multiline Telephone when the station is idle.
Barge-In
Barge-In permits an extension user to break into another extension user’s established
call, including Conference calls. This sets up a Conference-type conversation
between the intruding extension and the parties on the initial call. With Barge-In, an
extension user can get a message through to a busy co-worker right away.
There are two Barge-In modes: Monitor Mode (Silent Monitor) and Speech Mode.
With Monitor Mode, the caller Barging In can listen to another user’s conversation but
cannot participate. With Speech Mode, the caller Barging In can listen and join
another user’s conversation.
Caution
The use of monitoring, recording, or listening devices to eavesdrop, monitor,
retrieve, or record telephone conversation or other sound activities, whether
or not contemporaneous with transmission, may be illegal in certain
circumstances under federal or state laws. Legal advice should be sought
prior to implementing any practice that monitors or records any telephone
conversation. Some federal and state laws require some form of notification
to all parties to a telephone conversation, such as using a beep tone or other
notification methods or requiring the consent of all parties to the telephone
conversation, prior to monitoring or recording the telephone conversation.
Some of these laws incorporate strict penalties.
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Features
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Battery Backup – System Memory
A battery is provided on the CPUII( )-U( ) ETU for the Electra Elite IPK II system to
retain System Program Memory when power fails. When fully charged, the battery
maintains backup power for approximately seven years. System Data, Speed Dial
Memories, and Clock/Calendar functions are protected by the backup battery. After
power is restored, the system returns to normal operation.
For additional storage time, the database and Caller ID History can be copied to the
Compact Flash card on the CPUII( )-U( ).
Battery Backup – System Power
A built-in battery provides complete system operating power for approximately 30
minutes during commercial power outages. When optional (locally provided) batteries
are connected and fully charged, full system operation can be maintained for an
extended time. Actual time depends on system configuration, traffic conditions, and
the capacity of the batteries.
Call Appearance (CAP) Keys
This feature automatically places an outside call on a Call Appearance key when the
system is operated as a hybrid (Multifunction) system. These keys can be assigned
on any Multiline Terminal or the same key can appear on multiple terminals. This
feature allows efficient call handling when numerous CO calls are received and a
limited number of CO line key appearances are available.
Once a Call Appearance (CAP) Key call is set up, the user can handle it like any other
trunk call. For example, the user can place the call on hold, transfer it to a co-worker
or send it to a park orbit. An incoming call will be answered on the first available CAP
key, beginning with the lowest numbered key. If keys 1~3 are Call Appearance (CAP)
Keys, for example, the first incoming call will be answered on key 1. If key 1 is busy,
the next call will be answered on key 2. If keys 1 and 2 are busy, the next call will be
answered on key 3. If all three keys are busy, additional incoming calls queue for the
first available key.
Call Arrival (CAR) Keys
Call Arrival (CAR) Keys are available software extensions available on the Basic and
Expanded Port Packages. A Call Arrival Extension assigned to a line key, can appear
and ring on an individual station or multiple stations. Call Arrival Keys are only busy
when in the ringing state and are not used during the talking state.
Call Arrival Keys are shared with the Virtual Extensions (VE's). In virtual extension
mode, the key acts as a secondary extension. Up to 256 CAR/VE keys are provided.
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Call Duration Timer
Call Duration Timer lets a multiline terminal with a LCD to time their trunk calls on the
telephone display. This helps users that must keep track of their time on the
telephone. For incoming trunk calls, the Call Timer begins as soon as the user
answers the call.
Call Forwarding
Call Forwarding permits an extension user to redirect their calls to another extension
or an off-premise number. Call Forwarding ensures that the user’s calls are covered
when they are away from their work area. The types of Call Forwarding are:
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Call Forwarding when Busy or Unanswered
Calls to the extension forward when busy or unanswered.
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Call Forwarding Immediate
All calls forward immediately to the destination, and only the destination rings.
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Call Forwarding with both Ringing
All calls forward immediately to the destination, and both the destination and the
forwarded extension ring (not for Voice Mail).
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Call Forwarding when Unanswered
Calls forward only if they are unanswered (Ring No Answer).
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Call Forwarding Follow Me
Refer to Call Forwarding with Follow Me on page 2-15 for more information.
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Personal Answering Machine Emulation
Allows the extension to emulate an answering machine. Refer to “Voice Mail” for
more information.
Call Forwarding will reroute calls ringing an extension, including calls transferred from
another extension. Call Forwarding can also be split, allowing internal and external
calls to forward to different destinations. The extension user can enable Call
Forwarding from their telephone. An extension user can also set the forwarding for
another extension by using "Call Forward for any Extension to Destination". To
redirect calls while a user is at another telephone, use “Call Forwarding with Follow
Me”. A periodic VRS announcement can remind users that their calls are forwarded.
Call Forwarding/Do Not Disturb Override
An extension user can override Call Forwarding or Do Not Disturb at another
extension. This is helpful, for example, to dispatchers and office managers that
always need to get through.
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Features
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Call Forwarding, Off-Premise
Off-Premise Call Forwarding allows an extension user to forward their calls to an
off-site location. By enabling Call Forward, Off-Premise, the user can stay in touch by
having the system forward their calls while they are away from the office. The
forwarding destination can be any telephone number the user enters, such as a
mobile phone, home office, hotel or meeting room. Off-Premise Call Forwarding can
route the off-site telephone number over a specific trunk or through a trunk group,
Automatic Route Selection or Trunk Group Routing.
Call Forwarding – Park and Page
When an extension user is away from their phone, Park and Page can let them know
when they have a call waiting to be answered. The Personal Greeting and Park &
Page options can have up to 200 messages total (note that the Park & Page feature
uses two messages). To enable Park and Page, the user records a Personal
Greeting along with an additional Paging announcement. Park and Page will then
answer an incoming call and play the Personal Greeting to the caller. The caller then
listens to Music on Hold (if available) while the system broadcasts the prerecorded
Paging announcement. When the extension user hears the Page, they can go to any
telephone and use Directed Call Pickup to intercept the call.
Call Forwarding with Follow Me
While at a co-worker’s desk, a user can have Call Forwarding with Follow Me redirect
their calls to the co-worker’s extension. This helps an employee who gets detained at
a co-worker’s desk longer than expected. To prevent losing important calls, the
employee can activate Call Forwarding with Follow Me from the co-worker’s
telephone.
Call Forwarding with Follow Me reroutes calls from the destination extension. To
reroute calls from the initiating (forwarding) extension, use Call Forwarding.
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Electra Elite IPK II
Call Monitoring
Call Monitoring allows selected Multiline Terminal Users to monitor another user’s
conversation without the ability to participate. A programmable audible alert tone can
be sent to that station user. Without the audible alert (silent monitor), no indication is
provided to either the monitored station or the outside party.
Caution
The use of monitoring, recording, or listening devices to eavesdrop, monitor,
retrieve, or record telephone conversation or other sound activities, whether
or not contemporaneous with transmission, may be illegal in certain
circumstances under federal or state laws. Legal advice should be sought
prior to implementing any practice that monitors or records any telephone
conversation. Some federal and state laws require some form of notification
to all parties to a telephone conversation, such as using a beep tone or other
notification methods or requiring the consent of all parties to the telephone
conversation, prior to monitoring or recording the telephone conversation.
Some of these laws incorporate strict penalties.
Call Redirect
Call Redirect allows a multiline terminal user to transfer a call to a pre-defined
destination (such as an operator, voice mail, or another extension) without answering
the call. This can be useful if you are on a call and another rings in to your extension.
By pressing the Call Redirect key, the call is transferred, allowing you to continue with
your current call.
This feature works with the following types of calls:
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Normal trunk call
DID
DISA
DIL
E&M
ICM
The following types of calls cannot be redirected with the feature:
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ACD
Transferred
Department Group (all ring mode)
Door Box
Virtual Extension
Features
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Call Waiting / Camp-On
With Call Waiting, an extension user may call a busy extension and wait in line
(Camp-On) without hanging up. When the user Camps-On, the system signals the
busy extension with two beeps indicating the waiting call. The call goes through when
the busy extension becomes free. Call Waiting helps busy extension users know
when they have additional waiting calls. It also lets callers wait in queue for a busy
extension without being forgotten.
Callback
When an extension user calls a co-worker that does not answer or is busy, they can
leave a Callback request for a return call. The user does not have to repeatedly call
the unanswered extension back, hoping to find it idle.
Caller ID
Caller ID allows a display terminal to show an incoming caller’s telephone number
(called the Directory Number or DN) and optional name. The Caller ID information is
available as pre-answer display. With the pre-answer display, the user previews the
caller’s number before picking up the ringing line.
On the CPUII for Caller ID (also used for DTMF receivers and Call Progress Tone
Detection) there are 32 resources available. The DSPII-U10 Unit provides an additional
32 resources.
Caller ID Call Return
The Caller ID Call Return feature allows the voice mail system to use Caller ID
information captured with the message to call and connect the person that left the
message with the voice mail user that is checking messages. After the call is ended
by either party, the voice mail user returns to checking messages.
FMS Voice Mail System Software Q revision 05931 database version 6.68 or higher is
required.
VMS Voice Mail System Software Q revision 00931 database version 6.68 or higher
is required.
Central Office Calls, Answering
The system provides flexible routing of incoming CO (trunks) calls to meet the exact
site requirements. This lets trunk calls ring and be answered at any combination of
system extensions. A maximum of 200 trunks are available.
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Central Office Calls, Placing
The system provides flexibility in the way each extension user can place outgoing
trunk calls. This lets you customize the call placing options to meet site requirements
and each individual’s needs. A user can place a call by:
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Pressing Line Keys
Pressing a Trunk Group key
Pressing a Trunk Group Routing (dial 9) key
Dialing a code for a specific trunk (#9 + the trunk number)
Dialing a code for a Trunk Group (704 + group number)
Dialing a code for Trunk Group Routing or ARS (9)
Dialing an Alternate Trunk Route Access Code (which you must define)
Pressing or Using a Speed Dial bin
There are 200 available trunks.
Class of Service
Class of Service (COS) sets various features and dialing options (called items) for
extensions. The system allows any number of extensions to share the same Class of
Service. An extension can have a different Class of Service for each of the Night
Service modes. This lets you program a different set of dialing options for daytime
operation, nighttime operation and even during lunch breaks. An extension’s Class of
Service can be changed in system programming or via a Service Code (normally
677). There are 15 available Classes of Service.
Clock/Calendar Display
The system uses Clock/Calendar Display for:
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Central Office Calls
(Access Maps)
Class of Service (Class)
Direct Inward Lines
Display Telephones
Night Service (Automatic)
Programmable Trunk
Parameters
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Station Message Detail Recording
System Reports
Toll Restriction (Class)
Trunk Group Routing
Voice Mail
Voice Response System
Ring Groups
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Using the Daylight Savings Setup program, you can determine whether the system
should automatically adjust the system time for daylight savings time/standard time
changes.
Clock Adjustment
The system can be programmed to automatically adjust the system clock on a nightly
basis. This feature allows you to make adjustments should the system cabinet
regularly lose or gain time.
CO Message Waiting Indication
This feature provides a Message Waiting indication when Voice Mail from the Central
Office is used. The CO provides this feature using Visual Message Waiting Indication
(VMWI) standards. Visual Message Waiting Indication visually indicates to a user that
a message is present in their voice mail box. When VMWI is provided, the Electra
Elite IPK II provides a flashing LED on a line key assigned with the trunk appearance.
The VMWI standard supported by the Electra Elite IPK IIincludes:
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Type 1 Caller ID, FSK without power ringing using the MDMF protocol
Type 1 Caller ID, FSK without power ringing using the SDMF protocol
Code Restriction
Code Restriction limits the numbers an extension user may dial. By allowing
extensions to place only certain types of calls, you can better control long distance
costs. The system applies Code Restriction according to an extension’s Code
Restriction Class. The system allows for up to 15 Code Restriction Classes and 416
extensions.
Code Restriction-Dial Block
Code Restriction-Dial Block lets a user temporarily block an extension’s Code
Restriction. This helps a user block his or her phone from being used by another
person while they are away from their desk. A user would need to enter a 4-digit
personal code to enable/disable this feature.
Dial Block can also be set by the supervisor’s access code. If Dial Block has already
been set by an extension user, the supervisor can not release it. Additionally, if Dial
Block has been set by the supervisor code, the extension user can not release it.
Important: This function works by password and Class of Service control (the
supervisor is not an assigned extension). If Dial Block is available for all Classes of
Service, everyone may become a supervisor if they know the Dial Block password.
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Code Restriction Override
Code Restriction Override lets a user temporarily bypass an extension’s Code
Restriction. This helps a user that must place an important call that Code Restriction
normally prevents. For example, you could set up Code Restriction to block 900 calls
and then provide a Code Restriction Override code to your attendant and executives.
When the attendant or executive needs to place a 900 call, they just:
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Press the Speaker key, dial a service code and enter their override code.
Press the Speaker key and dial a trunk access code (e.g., 9 or #9 002).
Place the 900 call without restriction.
You can assign a different Code Restriction Override code to each extension. Or,
extensions can share the same override code.
Code Restriction Override will override all Code Restriction programming. Walking
Code Restriction allows you to assign a Code Restriction level for each user. When a
call is placed using Walking Code Restriction, the restriction for the call is based on
the Code Restriction level defined in Programs 21-05-xx and 21-06-xx.
Computer Telephony Integration (CTI) Applications
Computer Telephony Integration (CTI) applications automate your office with TAPI
compatibility and external PC control. CTI puts your telephone system on the cutting
edge of modern office productivity with:
Personal Computer Interface (PCI) / PC Dialing
Use a CTA or CTU Adapter installed in your multiline terminal as a Personal
Computer Interface. Installing the TAPI software driver and TAPI compatible software
in your personal computer will allow your PC to operate your telephone. The TAPI
software driver provides all TAPI Basic Services and a host of TAPI Supplemental
Services. See TAPI Compatibility on page 2-72 for more information.
Conference
Conference lets an extension user add additional inside and outside callers to their
conversation. With Conference, a user may set up a multiple-party telephone meeting
without leaving the office. The CPUII provides 64 Conference circuits, allowing any
number of internal or external parties to be conferenced together up to a limit of 32.
This means that one extension can conference up to 31 internal and/or external
parties together (the originator would be the 32nd party reaching the maximum of 32).
While this Conference call is active, another user can use initiate a separate
Conference also up to the limit of 32 parties, or any number a conferences can be
initiated with any number of parties (up to 32) until all 64 Conference circuits are all
busy.
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Conference, Voice Call/Privacy Release
Voice Call Conference lets extension user’s in the same work area join in a trunk
Conference. To initiate a Voice Call Conference, an extension user just presses the
Meet-Me Conference key and tells their co-workers to join the call. The system
releases the privacy on the trunk, and other users can just press the trunk’s line key to
join the call. Line keys assigned for the trunk will blink indicating that privacy has
been released, and others can join the current call.
Voice Call Conference does not use the telephone system features to announce the
call. The person initiating the Voice Call Conference just announces it verbally. A
tone, indicating others have joined the conference, can be provided.
CPUII provides 2 blocks of 32 conference circuits, allowing each block to have any
number conferences with any number of internal or external parties conferenced as
long as the total number of conference channels used does not exceed the block’s
limit of 32.
Privacy Mode Toggle Option
The Privacy Mode Toggle option allows an extension user to quickly change an
outside call from the non-private mode to the private mode. If the outside call is on a
line key, the user just presses the line key to switch from non-private mode to private
mode. For systems using the Privacy Mode Toggle option, trunks initially have the
privacy released. The remainder of the call will be private. If the call is on a Call
Appearance (CAP) Key, the user presses their Meet-Me Conference function key
instead. Unlike pressing the line key, pressing the Meet-Me Conference key toggles
back and forth between private and non-private mode for the call.
Continued Dialing
Continued Dialing allows an extension user to dial a call, wait for the called party to
answer and then dial additional digits. This helps users that need services like Voice
Mail, automatic banking and Other Common Carriers (OCCs).
There are two types of Continued Dialing:
Continued Dialing for Intercom Calls
Depending on an extension’s Class of Service, a multiline terminal user may be able
to dial additional digits after their Intercom call connects. In systems with Voice Mail,
for example, Continued Dialing lets extension users dial the different options after the
Voice Mail answers. Without Continued Dialing, extension users cannot access these
Voice Mail options.
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Electra Elite IPK II
Continued Dialing for Trunk Calls
Continued Dialing gives a user access to outside services like automatic banking, an
outside Automated Attendant, bulletin boards and Other Common Carriers (OCCs).
After the outside service answers, the user can dial digits for whatever options the
services allow. Without Continued Dialing, the system’s Toll Restriction will cut off the
call after a specific number of dialed digits. See Programming below for additional
information.
NOTICE
Continued Dialing may make the system more susceptible to toll fraud.
Cordless Telephone Connection
Using an AP(R)/AP(A)-R Unit for a DTH/DTR telephone, or an APR/APA-U Unit for a
DTU/DTP telephone, a cordless telephone (2500-type) can be connected to a
Multiline Terminal.
The SLI(4)/(8)-U( ) ETU and the SLT(1)-U( ) ADP also supports cordless telephones,
but this feature refers to Multiline Terminal cordless connection.
Data Line Security
Data Line Security protects any station port from receiving audible tones (such as
Camp-On or Override) and denies a station from barging in while busy to prevent
disruption of data transmission when using a modem or facsimile machine.
Delayed Ringing
Delayed Ringing allows programmed secondary answering positions to ring on
incoming calls after a programmed time. This feature applies to CO/PBX lines,
Secondary Incoming Extensions, Virtual Extensions, and Call Arrival Keys.
Department Calling
With Department Calling, an extension user can call an idle extension within a
preprogrammed Department Group (64 Department Groups available) by dialing the
group’s pilot number. For example, this would let a caller dial the Sales department
just by knowing the Sales department’s pilot number. The caller would not have to
know any of the Sales department’s extension numbers.
There are two types of routing available with Department Calling: Priority Routing and
Circular Routing. With Priority Routing, an incoming call routes to the highest priority
extensions first. Lower priority extensions ring only if all higher priority extensions are
busy. With Circular Routing, each call rings a new extension (with circular routing, a
new call will ring the extension which has been idle the longest in the group).
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Department Step Calling
After calling a busy Department Calling Group member, an extension user can have
Department Step Calling quickly call another member in the group. The caller does
not have to hang up and place another Intercom call if the first extension called is
unavailable. Department Step Calling also allows an extension user to cycle through
the members of a Department Group.
Dial Number Preview
Dialing Number Preview lets a display multiline terminal user dial and review a
number before the system dials it. Dialing Number Preview helps the user avoid
dialing errors.
Dial Pad Confirmation Tone
For an extension with Dial Pad Confirmation Tone enabled, the user hears a beep
each time they press a key. This is helpful for Intercom calls and Dial Pulse trunk
calls, since these calls provide no Call Progress tones.
Dial Tone Detection
If a trunk has Dial Tone Detection enabled, the system monitors for dial tone from the
Telco or PBX when a user places a call on that trunk. If the user accesses the trunk
directly (by pressing a line key or dialing #9 and the trunk’s number), the system will
drop the trunk if dial tone does not occur. If the user access the trunk via a Trunk
Group (by dialing a trunk group code or automatically through a feature like Last
Number Redial), the system can drop the trunk or optionally skip to the next trunk in
the group. Refer to the chart under Programming for more information.
Digital Voice Mail
The system is fully compatible with NEC’s digital voice mail systems. These systems
provide telephone users with comprehensive Voice Mail and Automated Attendant
features. Voice Mail ends the frustration and cost of missed calls, inaccurate written
messages and telephone tag. This frees a company’s busy receptionists and
secretaries for more productive work.
Automated Attendant automatically answers the system’s incoming calls. After
listening to a customized message, an outside caller can dial a system extension or
use Voice Mail.
Direct Inward Dialing (DID)
Direct Inward Dialing (DID) lets outside callers directly dial system extensions. DID
saves time for callers who know the extension number they wish to reach. To place a
DID call, the outside caller dials the local exchange (NNX) and additional digits to ring
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the telephone system extension. For example, DID number 926-5400 can directly dial
extension 400. The caller does not have to rely on attendant or secretary call
screening to complete the call.
Direct Inward Line (DIL)
A Direct Inward Line (DIL) is a trunk that rings an extension, virtual extension or
Department Group directly. Since DILs only ring one extension or group (i.e., the DIL
destination), employees always know which calls are for them. For example, a
company operator can have a Direct Inward Line for International Sales Information.
When outside callers dial the DIL telephone number, the call rings the operator on the
International Sales line key. The DIL does not ring other extensions.
There are 200 available trunks, 64 Department Groups, 256 extensions and 256
virtual extensions.
DIL Delayed Ringing
Extensions in a Ring Group can have delayed ringing for another extension’s DIL. If
the DIL is not answered at its original destination, it rings the DIL No Answer Ring
Group. This could help a Technical Service department, for example, that covers
calls for an Inside Sales department. If the Inside Sales calls are not answered, they
ring into the Technical Service department.
Direct Inward System Access (DISA)
DISA permits outside callers to directly dial system extensions, trunks and selected
features. This could help an employee away from the office that wants to directly dial
co-workers or use the company’s trunks for long distance calls. To use DISA, the
employee:
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Dials the telephone number that rings the DISA trunk
Waits for the DISA trunk to automatically answer with a unique dial tone
Dials the 6-digit DISA password (access code)
Waits for a second unique dial tone
Accesses a system trunk, uses a selected feature or dials a system extension
DISA calls ring system extensions like other outside calls. If an extension has a line
key for the DISA trunk, the call rings that key. If the extension does not have a line
key, the extension must have a Call Appearance (CAP) key to answer the call.
You can set DISA operation differently for each Night Service mode. For example, a
trunk can be a normal trunk during the day and a DISA trunk at night. You can also
set the routing for DISA trunks when the caller dials a busy or unanswered extension,
dials incorrectly or forgets to dial.
DISA allows 15 users, 15 DISA Classes of Service and 200 trunks.
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Direct Station Selection (DSS) Console
The DSS Console gives a multiline terminal user a Busy Lamp Field (BLF) and onebutton access to extensions, trunks and system features. This saves time for users
that do a lot of call processing (e.g., attendants, operators or dispatchers). The DSS
Console simplifies:
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Calling extensions and door boxes
Placing, answering and transferring outside calls
Making an External or Internal Page
Switching the Night Service mode
Activating DSS Console Alternate Answer
The DSS Console also provides DSS Console Alternate Answer. This lets a multiline
terminal user with a DSS Console quickly reroute their calls to a co-worker.
Transferred and dial “0” calls ring both DSS Consoles and, if the VRS is installed, the
main operator hears the message, “Your calls have been forwarded”. Central office
calls ring both consoles and no message is heard by the operator.
Directed Call Pickup
Directed Call Pickup permits an extension user to intercept a call ringing another
extension. This allows a user to conveniently answer a co-worker’s call from their own
telephone. With Directed Call Pickup, an extension user can pick up:
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Trunk calls (i.e., Ring Group calls)
Direct Inward Lines
Transferred trunk calls
Transferred Intercom calls
Ringing and voice-announced Intercom calls
Directory Dialing
Directory Dialing allows a Multiline Terminal user to select a co-worker or outside
caller from a list of names, rather than dialing the telephone number. There are four
types of Directory Dialing:
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SYS
– Company (Common) System Speed Dials
SPDg – Department (Group) Speed Dials
STA
– Personal Speed Dials
EXT
– Co-worker’s Extensions
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Distinctive Ringing, Tones and Flash Patterns
Distinctive Ringing, Tones and Flash Patterns provide extension users with audible
and visual call status signals. This lets users tell the types of calls by listening to the
ringing/tones and watching the keys. It also helps users monitor the progress of their
calls. In addition, Distinctive Ringing lets multiline terminal users customize their
Intercom and trunk call ringing. This is helpful for users that work together closely.
For example, if several co- workers set their multiline terminals to ring at different
pitches, the co-workers can always tell which calls are for them. You can also
customize the tones the system uses for splash tone, confirmation tone, trunk ring
tone, Intercom ring tone and Alarm ring tone.
Do Not Disturb
Do Not Disturb blocks incoming calls and Paging announcements. DND permits an
extension user to work by the telephone undisturbed by incoming calls and
announcements. The user can activate DND while their telephone is idle or while on
a call. Once activated, incoming trunk calls still flash the line keys. The user may use
the telephone in the normal manner for placing and processing calls.
There are five Do Not Disturb options available at each extension:
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1 = Incoming trunk calls blocked
2 = Paging, incoming Intercom, Call Forwards and transferred trunk calls
blocked
3 = All calls blocked
4 = Incoming Call Forwards blocked
0 = Do Not Disturbed canceled
Door Box
The Door Box is a self-contained Intercom unit typically used to monitor an entrance
door. A visitor at the door can press the Door Box call button (like a door bell). The
Door Box then sends chime tones to all extensions programmed to receive chimes.
To answer the chime, the called extension user just lifts the handset. This lets the
extension user talk to the visitor at the Door Box. The Door Box is convenient to have
at a delivery entrance, for example. It is not necessary to have company personnel
monitor the delivery entrance; they just answer the Door Box chimes instead. Any
number of system extensions can receive Door Box chime tones.
Each Door Box has a pair of normally open relay contacts that can connect to an
electric door strike. Use these contacts to remotely control the entrance door. After
answering the Door Box chimes, a multiline terminal user can press the Recall key to
activate the Door Box contacts. This in turn releases the electric strike on the
entrance door. The device connected to the Door Box contacts cannot exceed the
contact ratings shown in the following table:
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Door Box Specifications
Contact Configuration
Normally Open
Maximum Load
[email protected] VDC
10mA @90 VDC
Maximum Initial Contact Resistance
50mOhms
The system can have up to eight Door Boxes. Six chime tones are available.
Drop Key
The Drop Key abandons a call while retaining the PBX/Centrex line to originate
another call. The Drop Key is provided by programming a Programmable Function
Key. This feature allows the Recall key to be used to provide a hookflash to the PBX
or Central Office. A single line telephone user can use the Drop Key function by an
access code.
Dterm Cordless II Terminal
The NEC Dterm Cordless II Terminal may be used with the Electra Elite IPK II KTS.
The DTR-4R-1 TEL uses 900 MHz Digital Spread Spectrum (DSS) Technology and
must be connected in tandem to a Multiline Terminal.
Press the applicable key on the Base Unit to Switch between Cordless operation and
Multiline Terminal operation.
Dterm Cordless II (DTR-4R-1)
Feature
Digital Technology
900 MHz Spread Spectrum
LCD
2-line, 16-digit LCD Display
Silent Alarm
Dedicated Keys
Yes
TALK, TRANSFER, HOLD, CONF, CHAN, REDIAL, MUTE, R/
VOL
Programmable Line Keys
Operational Range,
Message Waiting Indication
4
u
50~350 feet
Icon
Headset Connection
Yes
Channels
10
, Determined by environmental conditions
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Dterm Cordless Lite II Terminal
The NEC Dterm Cordless II Lite Terminal may be used with the Electra Elite IPK II
KTS. The DTH-4R-( ) TEL uses 900 MHz FM with ADPCM (digital) Technology and
is connected in tandem to a Multiline Terminal.
Press the applicable key on the Base Unit to Switch between Cordless operation and
Multiline Terminal operation.
Dterm Cordless Lite II
(DTH-4R-1)
Feature
Digital Technology
900 MHz FM with ADPCM (digital)
LCD
2-line, 16-digit LCD Display
Silent Alarm
Dedicated Keys
Yes
TALK, TRANSFER, HOLD, CONF, CHAN,
REDIAL, MUTE, R/VOL
Programmable Line Keys
Operational Range ,
Message Waiting Indication
4
50~150 feet
Yes (Icon)
Headset Connection
Yes
Channels
30
, Determined by environmental conditions. These are cordless RF devices and, therefore,
some interference may take place when operating in the same environment as other
wireless devices which operate within the same frequency spectrum.
Dterm Handset Cordless
The Dterm Handset Cordless Terminal is a stand-alone telephone with a direct
connection to one digital port on the ESI(8)-U( ) ETU.
The Dterm Handset Cordless Terminal has the following features:
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40 separate Channels for Base unit communication
3-Channel semi-auto scan (MCA)
900 MHz Analog FM spectrum with Voice Scramble
MW Lamp for incoming call and voice mail message notification
30~100 foot operating range between Handset and Base unit without
obstructions or other environmental factors
Auto Talk™ Feature
AutoTalk is a trademark of Uniden America Corp.
Any Key Answer
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LED Low Battery Warning
Talk (Talk), Transfer (Trf), Mute (Mute), Channel (Ch), Volume (Vol), and Ringer
On/Off keys
4-hour Talk Time
40-hour Standby Time
Dterm IP Gateway System
The Dterm IP Gateway system converts traditional voice traffic and its accompanying
signaling for call setup and networking to IP for transport across a managed IP
network. The system allows users at branch offices or telecommuters to take
advantage of the rich feature set of the company central site Key Telephone System
as though they were connected locally without loss of functionality. Traditional voice
traffic (plus call setup and networking signaling) travel from the KTS to the Gateway
where they are converted to IP packets that are shipped to a 10 Mb (Gateway) or 10/
100 (Gateway II) Ethernet LAN port. They are then picked up by the enterprise router
and sent to the corporate WAN.
At the branch office, the local router receives the WAN signals and feeds them to the
local 10/100 LAN. From there they reach the Dterm IP Branch unit that converts the IP
packets back to standard (TDM) voice signals for distribution to attached Dterm Series
E/Electra Elite telephones. The Dterm IP Branch supports up to 12 voice circuits.
When the remote site is a telecommuter at home or only a few users, the remote IP/
TDM conversion is performed by a Dterm IP Adapter that fits easily on the bottom of a
standard Dterm Series E telephone.
This system:
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supports circuit-/packet-based Networks
allows mix and match IP-capable EXTender clients up to eight or 12 users
connects to the digital-line side of the Electra Elite IPK II KTS
allows virtual configuration, management, and troubleshooting of EXTender
clients from a central location
allows synchronous transmission
supports an asynchronous Terminal Adapter (TA)
allows encrypted user name and password on each port
supports call suspend mode on ISDN line with Asynchronous TA
supports IP Precedence and DiffServ QoS mechanisms
allows choice of network topologies and variable compression rates
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E-911 Compatibility
IMPORTANT - PLEASE NOTE THE FOLLOWING!
1.
All local trunks or the trunk connected to external 911 equipment must be put
into the E911 route. By placing all the local trunks into the E911 route, this assures
that any user may make a call to 911.
2.
When ARS is NOT enabled and the system allows trunk access by dialing ‘9’,
single line telephones will disregard Program 20-03-03 - System Options for Single
Lines Telephones - SLT DTMF Dial to Trunk Lines. This will prevent the system from
connecting to a trunk until all the digits are dialed. This can be avoided by using either
‘8’ or ‘9x’ (but not ‘91’) as the trunk access code. Be aware that this change will
require additional programming changes.
3.
When using external E911 equipment, do not allow analog single line telephones to
directly access trunks. When an analog SLT directly accesses a trunk (#9 xxx) and
dials 911, the system will not follow the 911 routing. If your system is connected to
external E911 equipment, the system will not route the call to that equipment.
4.
Do not use an asterisk within a PBX access code if the Account Code feature is
used. With the Account Code feature enabled, if an asterisk is used within the access
code, the trunk stops sending digits to the central office after the * is sent.
5.
Finally, but most importantly, TEST - TEST - TEST!! Due to the nature of the E911
feature, it is imperative that when programming this, or any other feature, to be aware
of the consequences. Make sure to test the extensions with the E911 feature to
confirm that other features will not prevent the call from being completed. When using
external equipment, make sure the dial treatment tables are working properly.
E911 Compatibility ensures that emergency calls always get through. If an
emergency occurs, a user simply goes to any telephone, lifts the handset and dials
911. The system’s built-in E911 compatibility places the emergency call even if the
user forgets to dial an access code or press a line key. The E911 capabilities include:
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Attendant Notification
Emergency Routing
Compatibility with Customer Provided E911 Equipment
Calling Party Identification
Electra Elite IPK Terminals
The Electra Elite IPK Terminals provide ergonomic form and user-friendly functions.
With advanced digital circuitry, the IPK Terminals consists of distinct models to meet
diverse user telephone terminal needs.
The Electra Elite IPK II system allows a maximum of 240 Electra Elite IPK terminals to
be attached to the system.
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Electra Elite Terminal Migration
Electra Elite Terminal Migration allows an Electra Elite customer to protect their
investment in terminals when purchasing Electra Elite IPK II systems. Electra Elite
multiline terminals can easily be used with the Electra Elite IPK II systems. With very
few exceptions, all telephone features and abilities that are possible on Electra Elite
48/192 are also possible with the Electra Elite IPK II system.
EliteApps – Interactive Voice Response
EliteApps – Interactive Voice Response (IVR) is a software application that accepts a
combination of voice telephone input, database information, and telephone keypad
selection to provide audio (usually voice) information to callers and databases, place
calls, transfer calls, and send e-mail messages. IVRs also allow callers to provide
voice and data information to be stored in databases used by other user applications.
Common IVR applications include:
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Bank and stock account balances and transfers
Surveys and polls
Call center hold and forwarding
Order entry tracking
Simple order entry transactions
Selective information lookup (movie schedules, etc.)
The IVR application uses pre-recorded voice, optional text-to-speech, call flow logic,
access to relevant data, and records voice input for later handling. Using computer
telephony integration (CTI), the IVR can hand off a call to someone that can view data
related to the caller at a display.
The programmable IVR uses open database connectivity (ODBC) connections to
databases to allow complete customizing of call flows and information anytime. The
IVR can generate e-mail messages and can be remotely monitored and configured
using a LAN or WAN in a totally secure environment.
Elite CallAnalyst
Elite CallAnalyst is an easy to use, graphically oriented software package that allows
you to monitor and analyze telephone calls, understand telephone usage, and cut
costs. Incoming and outgoing calls are tracked accurately along with the date and
time of the call. When the incoming telephone call must be tracked with name and/or
telephone numbers, Elite CallAnalyst requires Caller ID service from the local
telephone company.
Elite CallAnalyst increases productivity, facilitates billing, and helps detect toll fraud
and telephone abuse. It also has powerful tabular (text) and graphic report generating
ability. Reports include extension/line summaries, date, time, and department
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summaries, longest/most expensive calls, and most frequently called numbers. These
reports can be used to analyze your telephone as a critical business communication
tool, improve its business effectiveness, and reduce your telephone costs. A report
can be generated showing calling patterns by volume or duration on a color-coded
United States map. This can help a Customer Support, Sales Order, or Telemarketing
business become more focused, more productive, and more cost effective.
Facsimile CO Branch Connection
The Electra Elite IPK II system provided branch connection of locally provided
facsimile machines to CO/PBX lines. Additional dedicated CO/PBX lines are not
required for a facsimile to operate. The facsimile share the last CO/PBX line on the
COI(4)-U ( ), or COIB(4)-U ( ) ETU through the Main Distribution Frame (MDF) where
the CO line is connected from Telco.
Flash
Flash allows an extension user to access certain CO and PBX features by interrupting
the trunk loop current. Flash lets an extension user take full advantage of whatever
features the connected Telco or PBX offers. You must set the Flash parameters for
compatibility with the connected Telco or PBX.
Flexible System Numbering
Flexible System Numbering lets you reassign the system’s port-to-extension
assignments. This allows an employee to retain their extension number if they move
to a different office. In addition, factory technicians can make comprehensive changes
to your system’s number plan. You can have factory technicians:
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Set the number of digits in internal (Intercom) functions. For example, extension
numbers can be up to eight digits long.
Change your system’s Service Code numbers.
Assign single digit access to selected Service Codes.
Talk to your sales representative to find out if this program is available to you.
You can also use Flexible System Numbering to change the system’s Trunk Group
Routing code. Although the default code of 9 is suitable for most applications, you
can alter the code if needed.
Flexible Timeouts
The Flexible Timeouts feature provides a variety of timers in the Resident System
Program to allow the system to operate without initial programming. The system
timers can be changed to meet customer needs according to the system application
requirements.
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Forced Trunk Disconnect
Forced Trunk Disconnect allows an extension user to disconnect (release) another
extension’s active outside call. The user can then place a call on the released trunk.
Forced Trunk Disconnect lets a user access a busy trunk in an emergency, when no
other trunks are available. Maintenance technicians can also use Forced Trunk
Disconnect to release a trunk on which there is no conversation. This can happen if a
trunk does not properly disconnect when the outside party hangs up.
Caution
Forced Trunk Disconnect abruptly terminates the active call on the line. Only use
this feature in an emergency and when no other lines are available.
Group Call Pickup
Group Call Pickup allows an extension user to answer a call ringing another extension
in a Pickup Group. This permits co-workers in the same work area to easily answer
each other’s calls. The user can intercept the ringing call by dialing a code or
pressing a programmed Group Call Pickup key. If several extensions within the group
are ringing at the same time, Group Call Pickup intercepts the call based on the
extension’s priority within the Pickup Group.
With Group Call Pickup, a user can intercept the following types of calls:
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A call ringing the user’s own pickup group
A call ringing another pickup group when the user knows the group number
A call ringing another pickup group when the user does not know the group
number
There are 64 Call Pickup Groups available.
Group Listen
Group Listen permits a multiline terminal user to talk on the handset and have their
caller’s voice broadcast over the telephone speaker. This lets the multiline terminal
user’s co-workers listen to the conversation. Group Listen turns off the multiline
terminal handsfree microphone so the caller does not pick the coworker’s voices
during a Group Listen.
Handset Mute
Handset Mute is provided to most terminals connected to the Electra Elite IPK
system. While talking on the Multiline Terminal handset, a station user can dial a
feature code or press the MIC button to mute the transmit speech path. The station
user can still hear the outside (or intercom) voice.
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Handsfree and Monitor
Handsfree allows a Multiline Terminal user to process calls using the speaker and
microphone in the telephone instead of the handset. Handsfree is a convenience for
workers who do not have a free hand to pick up the handset. For example, a terminal
operator could continue to enter data with both hands while talking on the telephone.
There are three variations of Handsfree.
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Handsfree
The user can place and answer calls by pressing the Speaker key instead of
using the handset.
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Automatic Handsfree
The user can press a trunk line key or virtual extension key without first lifting
the handset or pressing the Speaker key. An extension can have Automatic
Handsfree for just outgoing calls or both outgoing calls and incoming calls.
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Monitor
User can place a call without lifting the handset, but must lift the handset to
speak.
Handsfree Answerback/Forced Intercom Ringing
Handsfree Answerback permits an extension user to respond to a voice-announced
Intercom call by speaking toward the telephone, without lifting the handset. Like
Handsfree, this is a convenience for workers who do not have a free hand to pick up
the handset.
Headset Operation
A multiline terminal user can utilize a customer-provided headset in place of the
handset. Like using Handsfree, using the headset frees up the user’s hands for other
work. However, Headset Operation provides privacy not available from Handsfree.
An extension with a headset has two options for when it appears busy to incoming
callers. The headset extension can be:
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Busy to incoming callers when only one extension appearance is busy (i.e., OffHook Signaling prevented)
- OR -
Busy to incoming callers only when both extension appearances are busy (i.e.,
Off-Hook Signaling allowed)
As the headset plugs into a separate jack on the bottom of the telephone, the handset
can still be connected to the telephone. This provides you with the option to use the
handset, headset or the speakerphone for calls.
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Hold
Hold lets an extension user put a call in a temporary waiting state. The caller on Hold
hears silence or Music on Hold, not conversation in the extension user’s work area.
While the call waits on Hold, the extension user may process calls or use a system
feature. Calls left on Hold too long recall the extension that placed them on Hold.
There are four types of Hold:
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System Hold
An outside call a user places on Hold flashes the line key (if programmed) at all
other multiline terminals. Any multiline terminal user with the flashing line key
can pick up the call.
Exclusive Hold
When a user places a call on Exclusive Hold, only that user can pick up the call
from Hold. The trunk appears busy to all other multiline terminals that have a
key for the trunk. Exclusive hold is important if a user does not want a coworker picking up their call on Hold.
Group Hold
If a user places a call on Group Hold, another user in the Department Group can
dial a code to pick up the call. This lets members of a department easily pick up
each other’s calls.
Intercom Hold
A user can place an Intercom call on Hold. The Intercom call on Hold does not
indicate at any other extension.
Hotel/Motel
Your Elite IPK II telephone system provides Hotel/Motel services in addition to the
many features available to business users. These Hotel/Motel services help you run
your facility more efficiently, save you time and money and provide your guests with
more responsive service.
Hotel/Motel features include:
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Wake Up Call
Single Digit Dialing
A Department Calling Group
Message Waiting
Room to Room Calling Restriction
Toll Restriction (When Checked In)
Room Status
Room Status Printouts
DSS Console Monitoring
Do Not Disturb
Flexible Numbering Plan
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Hotline
Hotline gives a multiline terminal user one-button calling and Transfer to another
extension (the Hotline partner). Hotline helps co-workers that work closely together.
The Hotline partners can call or Transfer calls to each other just by pressing a single
key.
The Hotline feature has two applications.
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Hotline (Hotline partner)
Ringdown Extension, Internal/External (Refer to Ringdown Extension, Internal/
External on page 2-59.)
In addition, the Hotline key shows the status of the partner’s extension.
When the key is . . .
The extension is . . .
Off
Idle
On
Busy or ringing
Fast Flash
DND - All calls (option 3) or Intercom calls (option 2)
Double Wink On
ACD Agent logged onto the group
Wink Off
ACD Agent logged off
There are 512 internal Hotline extensions available.
Howler Tone Service
Howler Tone Service provides a Howler Tone when a station remains off-hook after a
call is completed or when a station is off-hook and digits are not dialed in a
programmed time.
Intercom
Intercom gives extension users access to other extensions. This provides the system
with complete internal calling capability.
Handsfree Answerback/Forced Intercom Ringing
Handsfree Answerback permits an extension user to respond to a voice-announced
Intercom call by speaking toward the telephone, without lifting the handset. Like
Handsfree, this is a convenience for workers who do not have a free hand to pick up
the handset. Refer to Handsfree Answerback/Forced Intercom Ringing on page 2-34
for more.
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Busy Status Display
When a display multiline terminal user places an Intercom call to a busy extension,
the details of the busy status (who it talking to the extension or which line is in use by
the extension) can be displayed. The details of the trunk’s busy status (the extension
using the line) can be displayed after trying to access the trunk. This feature provides
a user information which can determine whether they should use the Barge-In feature
for the extension or trunk. This information automatically displays for a multiline
terminal once programmed.
Internal Hub
A network switch is a computer networking device that connects network segments. It
uses the logic of a network bridge but allows a physical and logical star topology. The
switch determines how and to which port the data is forwarded, based upon layer 2
MAC addresses. It is often used to replace network hubs. A switch is also often
referred to as an intelligent hub.
Switches, unlike hubs, use microsegmentation to create collision domains, one per
connected segment. This way, only the Ethernet devices which are directly connected
via a point-to-point link, or directly connected hubs are contending for the medium.
By eliminating the possibility of collisions, full-duplex point-to-point connections on the
switch become possible.
When multiple ETUs requiring Ethernet data connections are installed in an Electra
Elite IPK II KSU, the HUB ETU can provide a neat and simple installation.
The HUB(8)-U( ) ETU is an in-skin, fast Ethernet switching hub unit that provides the
following services:
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Basic LAN Settings:
Port Mirroring
IP Station (MEGACO) – IAD (Integrated Access Device)
The IAD (8)-U( ) ETU with IP Station (MEGACO) application loaded is an optional
interface package for the Electra Elite IPK II system that converts digital station ports
into MEGACO IP station ports.
An on-board 10/100 Base-T connector provides a WAN/LAN connection. Voice and
signaling data from/to the IP stations are converted into IP packets and transmitted
through the Data Communication IP Network Intranet or Internet. The IAD (8)-U( )
ETU supports station to station direct RTP connections (peer-to-peer) for calls
between IP telephones. Each IAD (8)-U( ) ETU supports up to eight IP telephones.
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The IAD ETU contains a regular TCP/RTP/IP stack that can handle real time media,
supports industry standard MEGACO (H.248) communication on the WAN side, and
interfaces with the Electra Elite IPK as a regular Electronic Station Interface board
[ESI (8)-U( ) ETU].
From the network administration perspective, the IAD ETU is an end point on the IP
network.
This interface can provide:
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MEGACO (H.248) signaling Protocol
DTMF generation
RTP port number designation
ToS field QoS support
Tone generation
General Tone detection
G.711 and G.729a voice compression
10/100 Base-T LAN interface
Echo Canceller
Remote configuration and maintenance
NAT Beater - Network Address Translation
IP Station (MEGACO) - MG 16
The Media Gateway (MG16) is a IP Application loaded on the PVA( )-U( ) ETU. This
is an optional interface package for the Electra Elite IPK II system that supports
MEGACO IP stations.
An on-board 10/100 Base-T connector provides a WAN/LAN connection. Voice and
signaling data to/from the IP stations are converted into IP Frames and transmitted
through the Data Communication IP Network Intranet or Internet. The Media
Gateway 16 supports station-to-station direct RTP connections (peer-to-peer) for calls
between IP telephones. Each Media Gateway 16 application can support up to 16
TDM Talk paths. Although, one Media Gateway Card can support 256 IP Megaco
Stations, but will only provide 16 simultaneous talk paths across the TDM highway.
The MG Application contains a regular TCP/RTP/IP stack that can handle real-time
media, supports industry standard MEGACO (H.248) communication on the WAN
side, and interfaces with the Electra Elite IPK II.
For this feature, the Media Gateway 16 is installed and assigned as a VOIP MG16
ETU. Each Media Gateway 16 supports IP signaling for up to 16 IP Phones and
reduces the maximum capacity of IP stations in the system by 16.
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There can be only one Media Gateway Controller assigned in the Electra Elite IPK II.
This determination will be made in KSU Programming [84-05-03] Master/Slave
determination. The "Media Gateway Controller" performs the duties of interpreting
UDP signaling messages between the Elite IPK II Processor and IP Stations. Any
additional MG16 ETUs added to the system will be known as Media Gateway cards.
The media gateway card controls and interprets RTP messaging from the IP Phone to
the Elite IPK II Processor.
If a non-System IP Phone (e.g., POT, System Phone), or trunk line is required, a
DSP resource is needed. If while on a peer-to-peer call, DSP resources are not
utilized and the MG16 port is not accessed, only Media Gateway Controller
processing is utilized. If, while on a peer-to-peer call, a conference call is formed, the
peer-to-peer connection is released and a new non peer-to-peer connection is
created using the MG16 DSP resources - two ports will the utilized on the MG16 ETU.
If the third party drops out of the conversation, the call reverts to a peer-to-peer call.
A maximum of 16 PVA( )-U( ) ETUs can be installed supporting the maximum of 256
IP stations.
The MG supports only those vocoders that are approved to provide toll-quality speech
path. The following voice compression methods are supported for the IP Station
(MEGACO) application:
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G.711 uLaw - Highest Bandwidth
G.729 - Mid-Range Bandwidth
IP Trunk – H.323 Protocol
The Electra Elite IPK II Voice over IP Trunk Card H-323 package sends the real-time
voice over the corporate LAN or WAN. The voice from the telephone is digitized and
then put into frames to be sent over a network using Internet Protocol.
The Electra Elite IPK II Voice over IP Trunk Card H.323 package allows the ability to
communicate using standard H.323 (Normal and Fast Start) Protocol and allows
connectivity to any H.323 standards compliant voice gateway and gatekeeper. This
VoIP Trunk Card also provides Registration and Authentication Server (RAS) support
with the ability to register with an RAS Server and use Gatekeeper for dynamic call
routing.
The IAD (8)-U10 ETU - H.323 is an optional interface that can provide IP trunks and
tie lines. It can operate in the following modes:
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COI
COID
DID
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Electra Elite IPK II
TLI
DTI
Depending on the requirements and resource allocation in the LAN/WAN/Internet, the
IAD(8)-U10 ETU - H.323 can be configured to use any of the following voice
compressions:
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G.711 Mu Law – Highest Bandwidth
G.723 – Lowest Bandwidth
G.729 (a) – Most often used
The IAD (8)-U10 ETU - H.323 can be assigned in any of the following configurations:
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A 2-port TLI(2)-U10 ETU
A 4-port DID(4)/COI(4) / COID(4)-U10 ETU
An 8-port COI(8) / COID(8)-U10 ETU
A DTI ETU using eight channels that can be installed in interface slots
supporting these ETUs.
The LAN/WAN or Internet connection is provided by a 10/100 Base T Ethernet.
The ETU operating mode can be configured per ETU, but not per port.
IP Trunk – (SIP) Session Initiation Protocol
The Electra Elite IPK II Voice over IP Trunk Card SIP package sends the real time
voice over the corporate LAN or WAN. The voice from the telephone is digitized and
then put into frames to be sent over a network using Internet protocol.
Using VoIP equipment at a gateway (a network point that acts as an entrance to
another network), the packetized voice transmissions from users within the company
are received and routed to other parts of the company’s intranet (local area or wide
area network) or they can be sent over the Internet using CO lines to another
gateway.
The IAD (8)-U10 ETU - SIP is an optional interface that can provide IP trunks and tie
lines. It can operate in the following modes:
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COI
COID
DID
TLI
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Depending on the requirements and resource allocation in the LAN/WAN/Internet, the
IAD (8)-U10 ETU - SIP can be configured to use any of the following voice
compressions:
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G.711 Mu Law – Highest Bandwidth
G.723 – Lowest Bandwidth
G.729 (a) – Most often used
The IAD (8)-U10 ETU - SIP can be assigned in any of the following configurations:
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A 2-port TLI(2)-U10 ETU
A 4-port DID(4)/COI(4)/COID(4)-U10 ETU
An 8-port COI(8)/COID(8)-U10 ETU
A DTI ETU using eight channels that can be installed in interface slots
supporting these ETUs
The LAN/WAN or Internet connection is provided by a 10/100 Base T Ethernet
The ETU operating mode can be configured per ETU, but not per port
IPK II In-Mail
The Elite IPK II In-Mail is a low cost voice mail solution that mounts onto the CPUII.
Its programming is fully integrated with KSU programming. This system offers most
voice mail system features customers expect.
Automated Attendant automatically answers the system’s incoming calls. After
listening to a customized message, an outside caller can dial a system extension or
use Voice Mail.
There are up to four Elite IPKII In-Mail voice mail ports available. Both 2- and 4 -port
In-Mail systems reduce the total station ports available by eight. Integrated Voice
Mail enhances the telephone system with the following features:
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Call Forwarding to Voice Mail
Leaving a Message
Transferring to Voice Mail
Live Record
Personal Answering Machine Emulation
Voice Mail Overflow
Message Center Mailbox
Voice Mail Caller ID
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Electra Elite IPK II
IPK II – PC Assistant
The Elite PC Assistant enhances the operation of the NEC digital telephone set by
providing easy access to common, and not so common, IPK II voice control features.
This software application provides a very intuitive user interface that can be
conveniently located at the top, side, or bottom of the PC screen. The user interface
can even "shrink" into the edge of the screen and become visible when a call arrives,
or when the user moves the mouse to the edge of the display.
In addition to quick access to these IPK II features, the Assistant provides a call log
for easy viewing of recent received, missed, or made calls - just like your cell phone. It
also includes a directory to keep your commonly dialed numbers close at hand, and
optional features like voice recording, personal greeting, and screen pops using
Microsoft Outlook, ACT! 2005, or Goldmine 6.7 or higher or Elite (this option is only
available when using the Professional version and a CTU is required).
PC Assistant has the following main components:
1.
Elite PC Assistant Application Software:
This application runs on a PC and provides the PC based GUI (Graphical User
Interface) and features.
2.
Telephony Admin
This is a application which interfaces between the PC Assistant and the 3rd
party TAPI drivers.
3.
CTU/CTA Adapter
This adapter is installed on the multiline telephone and interfaces the Electra
Elite IPK II KSU with the USB (Universal Serial Bus), or Serial port on the PC.
The use of the optional CTU adapter is required for voice recording and
personal greeting features.
4.
Headset (Optional)
The headset can be plugged into the multiline telephone and used when making
or receiving calls with the Elite PC Assistant.
Elite PC Assistant runs on a PC and communicates with the Electra Elite IPK II
through a normal digital station port using the CTU Adapter that is attached to the
telephone. When calls come into this station, the PC Assistant displays it on the PC,
and provides several features that allow the user to handle the call quickly. Elite PC
Assistant can be minimized to run in the background and pop to the front when call
activity occurs. Calls can then be handled using either the keyboard or the mouse.
The user speaks to the caller through the telephone handset, headset, or
speakerphone of the multiline telephone the application is running on.
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IPK II - PC Attendant
The PC Attendant Console is a software product that provides access to the most
common functions required by an operator or receptionist. By using this application in
conjunction with an IPK II S, M, L, or XL system, the attendant can easily manage
their call handling tasks without having to switch their attention between the telephone
and the PC. A company directory, recording capability, and PC-to-PC messaging,
provide additional features to further enhance the operation. (The attendant
telephone requires a CTU Adapter installed with connection directly to the end-user
PC for the Call Recording and Personal Greeting voice functions).
The PC Attendant application uses a CTI (Computer Telephony Integration) service
that is provided with the product in order to integrate with the IPK II telephone
systems. Through the CTI service, an ethernet connection over the company LAN,
and an IPK II multiline terminal for audio, the PC Attendant application is able to
monitor all extensions on the phone system and control the actions of the attendant’s
phone, including placing calls.
The CTI service on the PC communicates with the IPK II system through the CTI port
on the telephone system. An administration utility (Telephony Administrator) is
provided which allows the system administrator to configure the global settings for the
console application.
The PC Attendant application can also be installed on multiple PCs for installations
that need to support more than one attendant position (each attendant PC would
require a licensed version of the PC Attendant installed). Up to 8 PC Attendant
positions can be installed.
The PC Attendant application also includes a supporting application, call Quick
Message. By installing the Quick Message client on individual PCs, the attendant is
able to quickly send short messages to other employees, who can respond with a
single keystroke.
The host PC to be used as the CTI Server requires Windows XP, Windows 2000, or
Windows Server 2003 and an interface to the IPK II system through the 3rd-party CTI
link to monitor and control the telephone activity. When installing the PC Attendant
Console on multiple PCs for more than one attendant position, the PC requires
Windows XP or Windows 2000.
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Electra Elite IPK II
ISDN Compatibility
ISDN-BRI
Integrated Service Digital Network - Basic Rate Interface (ISDN-BRI) is a Public
Switched Telephone Network (PSTN) service that provides two B channels and a D
channel (2B + D) for voice call trunking. The B channels provide two voice path
connections. Caller ID is usually a standard feature on ISDN-BRI provided trunks.
Caller ID indication displays the calling party telephone number on the LCD of the
Multiline Terminal for CO incoming calls. This interface provides voice communication
path only.
ISDN-PRI
ISDN-PRI (Integrated Service Digital Network - Primary Rate Interface) is a Public
Switched Telephone Network (PSTN) service that provides 23 B channels and a
single D channel (23B+1D) for trunking. The Electra Elite IPK II supports. Caller ID
indication displays the calling party telephone number on the LCD of the Multiline
Terminal for CO incoming calls. This interface provides voice communication path
only.
ISDN – BRI/PRI Features
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DID Line Service
Calling Line Identification Presentation (CLIP)
Calling Party Number (CPN) Presentation from Station
Enhanced 911 Service with ISDN PRI
Two B-Channel Transfers (ISDN – PRI only)
SMDR Includes Dialed Number
Display Shows Why Caller ID is Not Available
K-CCIS - IP with IAD
This feature provides the benefits and additional feature compatibility of KeyCommon Channel Interoffice Signaling (K-CCIS) between multiple systems including
NEAX PBX systems connected together over a Data Communication IP Network
(Intranet). Voice signals and common signaling data from/to the distant offices are
converted into IP Packets and transmitted through the Data IP Network. When using
the IP (K-CCIS) to NEAX (Point-to-Multipoint) feature, both voice and data
communication lines are integrated into one network and communication costs can be
reduced.
This feature is available between Electra Elite IPK II systems and NEAX PBX
systems. When connecting to a NEAX system, IPT cards are used and must be
installed.
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The following K-CCIS features are available with the IP (K-CCIS) to NEAX
(Point-to-Multipoint) feature:
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Call Forwarding – All Calls - K-CCIS
Call Forwarding – Busy/No Answer - K-CCIS
Call Transfer – All Calls - K-CCIS
Calling Name Display - K-CCIS
Calling Number Display - K-CCIS
Centralized Billing - K-CCIS
Centralized BLF (K-CCIS) ∗
Centralized Day/Night Mode Change (K-CCIS)
Dial Access to Attendant (K-CCIS)
Direct Inward Dialing - K-CCIS
Dual Hold - K-CCIS
Elapsed Time Display - K-CCIS
Flexible Numbering of Stations - K-CCIS
Hands-Free Answerback - K-CCIS
Hot Line - K-CCIS
Link Reconnect - K-CCIS
Multiple Call Forwarding – All Calls - K-CCIS
Multiple Call Forwarding – Busy/No Answer - K-CCIS
Paging Access - K-CCIS
Station-to-Station Calling - K-CCIS
Uniform Numbering Plan - K-CCIS
Voice Call - K-CCIS
Voice Mail Integration - K-CCIS
∗ Not supported with NEAX PBXs.
K-CCIS – IP with PVA
This feature provides the benefits and additional feature compatibility of KeyCommon Channel Interoffice Signaling (K-CCIS) between multiple systems including
NEAX PBX systems connected together over a Data Communication IP Network
(Intranet). Voice signals and common signaling data from/to the distant offices are
converted into IP Packets and transmitted through the Data IP Network. When using
the IP (K-CCIS) to NEAX (Point-to-Multipoint) feature, both voice and data
communication lines are integrated into one network and communication costs can be
reduced.
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Electra Elite IPK II
This feature is available between Electra Elite IPK II systems and NEAX PBX
systems. When connecting to a NEAX system, IPT cards are used and must be
installed.
The following K-CCIS features are available with the IP (K-CCIS) to NEAX
(Point-to-Multipoint) feature:
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Call Forwarding – All Calls - K-CCIS
Call Forwarding – Busy/No Answer - K-CCIS
Call Transfer – All Calls - K-CCIS
Calling Name Display - K-CCIS
Calling Number Display - K-CCIS
Centralized Billing - K-CCIS
Centralized BLF (K-CCIS) ∗
Centralized Day/Night Mode Change (K-CCIS)
Dial Access to Attendant (K-CCIS)
Direct Inward Dialing - K-CCIS
Dual Hold - K-CCIS
Elapsed Time Display - K-CCIS
Flexible Numbering of Stations - K-CCIS
Hands-Free Answerback - K-CCIS
Hot Line - K-CCIS
Link Reconnect - K-CCIS
Multiple Call Forwarding – All Calls - K-CCIS
Multiple Call Forwarding – Busy/No Answer - K-CCIS
Paging Access - K-CCIS
Station-to-Station Calling - K-CCIS
Uniform Numbering Plan - K-CCIS
Voice Call - K-CCIS
Voice Mail Integration - K-CCIS
∗ Not supported with NEAX PBXs.
K-CCIS - T1
Key-Common Channel Interoffice Signaling (K-CCIS) allows multiple systems to be
connected together to provide additional feature compatibility, above what normal Tie
Lines provide. The system is configured with the 24-channel Digital Trunk Interface
(DTI), a Common Channel Handler (CCH) for receiving or transmitting common
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signaling data from/to a distant office. The system can provide a variety of interoffice
service features such as Calling Name display, Centralized Voice Mail Integration, or
Link Reconnect.
The following features are provided:
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Call Forwarding – All Calls - K-CCIS
Call Forwarding – Busy/No Answer - K-CCIS
Call Park Retrieve – K-CCIS
Call Transfer – All Calls - K-CCIS
Calling Name Display – K-CCIS
Calling Number Display – K-CCIS
Calling Party Number (CPN) Presentation from Station – K-CCIS
Centralized Billing – K-CCIS
Centralized BLF (K-CCIS)
Centralized Day/Night Mode Change – K-CCIS
Centralized E911 (K-CCIS)
Dial Access to Attendant – K-CCIS
Direct Inward Dialing – K-CCIS
Dual Hold – K-CCIS
Elapsed Time Display – K-CCIS
Flexible Numbering of Stations – K-CCIS
Hands-Free Answerback – K-CCIS
Hot Line – K-CCIS
IP (K-CCIS)
IP (K-CCIS) to NEAX (Point-to-Multipoint)
Link Reconnect – K-CCIS
Multiple Call Forwarding – All Calls – K-CCIS
Multiple Call Forwarding – Busy/No Answer – K-CCIS
Paging Access – K-CCIS
Quick Transfer to Voice Mail – K-CCIS
Station-to-Station Calling – K-CCIS
Uniform Numbering Plan – K-CCIS
Voice Call – K-CCIS
Voice Mail Integration – K-CCIS
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Electra Elite IPK II
Last Number Redial
Last Number Redial allows an extension user to quickly redial the last number dialed.
For example, a user may quickly recall a busy or unanswered number without
manually dialing the digits.
Last Number Redial saves in system memory the last 24 digits a user dials. The
number can be any combination of digits 0-9, # and *. The system remembers the
digits regardless of whether the call was answered, unanswered or busy. The system
normally uses the same trunk group as for the initial call. However, the extension
user can preselect a specific trunk if desired.
When pressing the Redial key, the display indicates "REDIAL [#] / SYS"". The user
can then press # to redial the number displayed, or enter an System Speed Dialing
bin number to be dialed. Pressing the Redial key repeatedly will scroll through the last
10 numbers dialed.
Line Preference
Line Preference determines how a multiline terminal user places and answers calls.
There are two types of Line Preference: Incoming Line Preference and Outgoing Line
Preference.
Incoming Line Preference
Incoming Line Preference establishes how a multiline terminal user answers calls.
When a call rings the multiline terminal, lifting the handset answers either the ringing
call (for Ringing Line Preference) or seizes an idle line (for Idle Line Preference). The idle
line can provide either Intercom or trunk dial tone (see Outgoing Line Preference
below). Ringing Line Preference helps users whose primary function is to answer
calls (such as a receptionist). Idle Line Preference is an aid to users whose primary
function is to place calls (such as a telemarketer).
Outgoing Line Preference
Outgoing Line Preference sets how a multiline terminal user places calls. If a multiline
terminal has Outgoing Intercom Line Preference, the user hears Intercom dial tone
when they lift the handset. If a multiline terminal has Outgoing Trunk Line Preference,
the user hears trunk dial tone when they lift the handset. Outgoing Line Preference
also determines what happens at extensions with Idle Line Preference. The user
hears either trunk (“dial 9”) or Intercom dial tone.
Auto-Answer of Non-Ringing Lines
With Auto-Answer of Non-Ringing Lines, an extension user can automatically answer
trunk calls that ring other extensions (not their own). This would help a user that has
to answer calls for co-workers that are away from their desks. When the user lifts the
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handset, they automatically answer the ringing calls based on Trunk Group Routing
programming. The extension user’s own ringing calls, however, always have priority
over calls ringing other co-worker’s extensions.
Long Conversation Cutoff
For incoming and outgoing central office calls, each trunk can be programmed to
disconnect after a defined length of time. The timer begins when the trunk is seized
and disconnects the call after the timer expires.
When used with the Warning Tone for Long Conversation feature, the system can
provide a warning tone on outgoing trunks calls before the call is disconnected.
Meet Me Conference
With Meet Me Conference, an extension user can set up a Conference with their
current call and up to 32 other internal or external parties. Each party joins the
Conference by dialing a Meet Me Conference code. Meet Me Conference lets
extension users have a telephone meeting -- without leaving the office.
The CPU provides two blocks of 32 conference circuits, allowing each block to have
any number of internal or external parties conferenced up to the block’s limit of 32.
Meet Me Paging
Meet Me Paging allows an extension user to Page a co-worker and privately meet
with them on a Page zone. The Paging zone is busy to other users while the meeting
takes place. While the co-workers meet on the zone, no one else can hear the
conversation, join in or make an announcement using that zone. Meet Me Paging is a
good way to talk to a co-worker when their location is unknown. If the co-worker can
hear the Page, they can join in the conversation.
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Electra Elite IPK II
Meet Me Paging Transfer
If a user wants to Transfer a call to a co-worker but they do not know where the coworker is, they can use Meet Me Paging Transfer. With Meet Me Paging Transfer, the
user can Page the co-worker and have the call automatically Transfer when the coworker answers the Page. Since Meet Me Paging Transfer works with both Internal
and External Paging, a call can be quickly extended to a co-worker anywhere in the
facility.
Memo Dial
While on an outside call, Memo Dial lets a multiline terminal user store an important
number for easy redialing later on. The telephone can be like a notepad. For example,
a user could dial Directory Assistance and ask for a client’s telephone number. When
Directory Assistance plays back the requested number, the caller can use Memo Dial
to jot the number down in the telephone’s memory. They can quickly call the Memo
Dial number after hanging up.
When a user enters a Memo Dial number, the dialed digits do not output over the
trunk. Dialing Memo Dial digits does not interfere with a call in progress.
Message Waiting
An extension user can leave a Message Waiting indication at a busy or unanswered
extension requesting a return call. The indication is a flashing MW lamp at the called
extension and a steadily lit MW lamp on the calling extension. Answering the
Message Waiting automatically calls the extension which left the indication. Message
Waiting ensures that a user will not have to recall an unanswered extension. It also
ensures that a user will not miss calls when their extension is busy or unattended.
Additionally, Message Waiting lets extension users:
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View and selectively answer messages left at their extension (display multiline
terminal only)
Cancel all messages left at their extension
Cancel messages they left at other extensions
An extension user can leave Messages Waiting at any number of extensions. Also,
any number of extensions can leave a Message Waiting at the same extension. A
periodic VRS announcement may remind users that they have Messages Waiting.
Microphone Cutoff
Microphone Cutoff lets a multiline terminal user turn off their telephone’s handsfree or
handset microphone at any time. When activated, Microphone Mute prevents the
caller from hearing conversations in the user’s work area. The user may turn off the
microphone while their telephone is idle, busy on a call or ringing. The microphone
stays off until the user turns it back on.
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Multiline Conference Bridge
Multiline Conference Bridge allows any intercom or outside caller to call the CNF(8)U( ) ETU to place a multiparty conference call. Each CNF(8)-U( ) ETU supports one
8-party conference or two 4-party conferences regulated by a switch setting. Two
CNF(8)-U( ) ETUs may be installed. DSP-based amplification provides a higher
quality conference call.
Multimedia Conference Bridge
The CNF(16)-U20 ETU is a Multimedia Conference Bridge that is used in the Electra
Elite IPK II. This ETU can be configured as an 8-port or 16-port conference bridge.
The Multimedia Conference Bridge is configured using an Internet Browser. The
Login page allows user name and password access to the web browser.
Conferences can be setup to send E-mail notification to each participant.
Multiple Trunk Types
The IPK II supports many different types of Trunks in the system (DID, E&M Tie Lines,
Loop Start, Ground Start, ISDN BRI, ISDN PRI, and T-1 trunks). The system supports
up to 200 trunks in the system, with the expanded port package, and a maximum of
56 trunks in the basic port package.
Music on Hold
Music on Hold (MOH) sends music to calls on Hold and parked calls. The music lets
the caller know that his call is waiting, not forgotten. Without Music on Hold, the
system provides silence to these types of calls. The Music on Hold source can be
internal (tone) or from an external customer-provided music source (i.e., tape deck,
receiver, etc.). The customer-provided source can connect to a PGD(2)-U10 ADP
analog port or to a connector on the side of the cabinet.
Option Available for Using System Tone
The Music on Hold feature has been enhanced to allow callers to hear a system tone
instead of playing the internal or external music.
In accordance with U.S. copyright law, a license may be required from the American
Society of Composers, Authors and Publishers (ASCAP) or other similar organizations,
if radio, television broadcasts or music other than material not in the public domain are
transmitted through the Music on Hold feature of telecommunications systems. NEC
America, NEC Unified Solutions, Inc., and NEC Infrontia hereby disclaim any liability
arising out of the failure to obtain such a license.
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Name Storing
Extensions and trunks can have names instead of just circuit numbers. These names
show on a multiline terminal’s display when the user places or answers calls.
Extension and trunk names make it easier to identify callers. The user does not have
to refer to a directory when processing calls. A name can be up to 12 digits long,
consisting of alphanumeric characters, punctuation marks and spaces.
Additional Characters Available
When using the Name Storing feature, the system now provides additional characters
which can be used. These characters are available with any option which allows
Name Storing – Speed Dial – System/Group/Station, One-Touch Keys, Extension
Name, Trunk Naming.
Night Service
Night Service lets system users activate one of the Night Service modes. Night
Service redirects calls to their night mode destination, as determined by Assigned and
Universal Night Answer programming. A user typically activates Night Service after
normal working hours, when most employees are unavailable to answer calls. The
system also provides external contacts to enable Night Service.
Off-Hook Signaling
The signal is an off-hook ringing over the idle (second) line appearance. Off-Hook
Signaling helps important callers get through, without waiting in line for the called
extension to become free. The system provides the following off-hook Signaling
options:
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Called Extension Block
Automatic Signaling
Manual Signaling
Selectable Off-Hook Signaling Mode
Off-Hook Ringing
DID Call Waiting
Block Manual Off-Hook Signals
Block Camp On
One-Touch Calling
One-Touch Calling gives a multiline terminal user one-button access to extensions,
trunks, speed dial bins and selected system features. This saves users time when
accessing co-workers, clients and features they use most often. Instead of dialing a
series of codes, the user need only press the One-Touch key. An extension user can
have One-Touch keys programmed for:
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Direct Station Selection - one-button access to extensions
Station Speed Dial - one-button access to stored numbers (up to 24 digits long)
Speed Dial– System/Group/Station - one-button access to stored speed
dialing numbers
Trunk Calling - one-button access to trunks or trunk groups
Service Codes - one-button access to specific Service Codes
An extension user can chain dial with One-Touch Keys. For example, a user can
store the number for a company’s Automated Attendant in key 1 and employee
extension numbers in keys 2~5. The user presses key 1 to call the company, then
one of keys 2~5 to ring the employee to which they want to speak.
An extension user or system administrator can optionally store a Flash command
under a One-Touch key. This is helpful for One-Touch Keys used as Station Speed
Dial bins. The stored Flash may be helpful to access features of the connected Telco,
PBX or Centrex.
Operator
When an extension user dials “0”, calls are routed to a main system operator. The
operator can answer and route outside calls or locate employees using the Page
feature.
A maximum of eight operators are available.
OPX (Off-Premise Extension)
Off-Premise Extension allows a single line telephone, located remotely from the main
installation site, to access the system features with the same abilities as an onpremise single line telephone.
Paging, External
With External Paging, a user can broadcast announcements over paging equipment
connected to external Paging zones. When a user pages on of these external zones,
the system broadcasts the announcement over the speakers. Like Internal Paging,
External Paging allows a user to locate another employee or make an announcement
without calling each extension individually.
The Electra Elite IPK II system allows up to eight External Paging zones, or a
common zone output provided by the KSU (Zone #9). All other zones (#1~8) requires
a port on a PGD(2)-U10 ADP, with a maximum of two external paging circuits per
module. You must have four PGD(2)-U10 ADP to get the eight external zones. In
addition, each external zone has an associated relay contact. When a user pages to
a zone, the corresponding contact activates (closes). This provides for Paging
amplifier control.
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Combined Paging
Use Combined Paging when you want to simultaneously Page into an internal and
corresponding external zone. For example, you can Page your company’s warehouse
and outside loading dock at the same time. Combined Paging is available for zones
1~8 and All Call. In addition, you can program a Function Key as a Combined Paging
key. Using the External Page Function Key, when an All Call External Page Function
Key is programmed, it will include both the external zones and the assigned internal
zone(s). If the internal page zone is busy or there are no extensions in a page group,
the announcement will be made on the external zones only.
Paging, Internal
Internal Paging lets extension users broadcast announcements to other multiline
terminal users. When a user makes a Zone Paging announcement, the
announcement broadcasts to all idle extensions in the zone dialed. With All Call
Paging, the announcement broadcasts to all idle extensions programmed to receive
All Call Paging. An extension can be a member of only one Internal Paging Zone. Like
External Paging, Internal Paging allows a user to locate another employee or make
an announcement without calling each extension individually.
Combined Paging
Use Combined Paging when you want to simultaneously Page into an internal and
corresponding external zone. For example, you can Page your company’s warehouse
and outside loading dock at the same time. Combined Paging is available for Paging
zones 1-8 and All Call. Optionally, you can change the Combined Paging
assignments. For example, you can associate External Paging Zone 1 with Internal
Paging Zone 4. You can program a Function Key as a Combined Paging key. When
an All Call External Page Function Key is programmed, it will include both the external
zones and the assigned internal zone(s). If the internal page zone is busy or there are
no extensions in a page group, the announcement will be made on the external zones
only.
Park
Park places a call in a waiting state (called a Park Orbit) so that an extension user
may pick it up. There are two types of Park: System and Personal. Use System Park
when you want to have the call wait in a system orbit. Personal Park allows a user to
Park a call at their extension so a co-worker can pick it up. After parking a call in orbit,
a user can Page the person receiving the call and hang up. The paged party dials a
code or presses a programmed Park key to pick up the call. With Park, it is not
necessary to locate a person to handle their calls. A call parked for too long will recall
the extension that initially parked it, however the call remains in the park orbit until it is
answered. There are 64 Park Orbits (1~64) available for use.
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Extended Park
An extension’s Class of Service determines whether it will use the normal Park Orbit
Recall time or the Extended Park Orbit Recall time. The timers are set up in system
programming. When an extension with Extended Park Recall Class of Service option
parks a call, it recalls after the Extended Park Orbit Recall time. When an extension
with the Normal Park Orbit Recall Class of Service option parks a call, it recalls after
the normal Park Orbit Recall time, however the call remains in the park orbit until it is
answered.
Programmable Function Key and Service Code Available for Personal Park
The Personal Park feature is enhanced with the ability to use a Programmable
Function Key or service code (3-digit or 1-digit) to place a call in Personal Park. This
option is available for multiline terminals, single line sets, and Electra Elite IPK II
Wireless telephones and can be used for analog or ISDN trunks.
PBX Compatibility
You can connect your telephone system trunks to Centrex/PBX lines, rather than to
Telco trunk circuits. This makes the trunk inputs into the system 500/2500 type
compatible Centrex/PBX extensions, rather than Telco circuits. PBX Compatibility
lets the system be a node (i.e., satellite) in a larger private telephone network. To
place outside calls when the system is behind a PBX, telephone system users must
first dial the PBX’s trunk access code (usually 9).
The system provides the following PBX Compatibility options:
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PBX Trunk Access Code Screening
The system can monitor the numbers users dial and screen for PBX trunk
access codes. The system can screen for up to 4 groups of trunk access codes.
The codes can be one or two digits long, consisting of the digits 0~9, # and ,.
(You use Line Key 1 as a wild card entry.)
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PBX Trunk Toll Restriction
The system can provide the Toll Restriction for the PBX trunk, or restriction can
be handled solely by the connected PBX. If the telephone system provides the
restriction, it restricts the digits dialed after the PBX access code.
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PBX Call Restriction
When the telephone system does the Toll Restriction, it can further restrict users
from dialing PBX extensions. In this case, the only valid numbers are those
dialed after the PBX trunk access code. The only PBX facility telephone system
users can access are the PBX’s outside trunks.
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Automatic Pause
The system automatically pauses when it sees a PBX trunk access code during
manual dialing, Abbreviated Dialing, Last Number Redial, Repeat Redial and
Save Number Dialed. This gives the connected PBX time to set up its trunk
circuits.
PC Programming
IPK II introduces three different methods for programming. The first is via the handset,
the second is by PCPro (SAT) and third by WebPro.
PCPro is a Microsoft Windows™ based application. It stems from the SAT application
in IPK. It allows the technician/system administrator to download a database from the
KTS, make changes, and then upload.
New to IPK II is WebPro. This application is a web server running on the CPU card of
the KTS. No special installation program is required. A user programs the KTS using
their standard web browser.
Power Failure Transfer
Power Failure Transfer ensures that a customer has access to the Central Office
network during a power outage. The CO/PBX tip and ring are automatically
transferred to the time and ring of a pre-selected single line Single Line Telephone.
The single line telephone can function in the system during normal operation or be
used during a power failure.
Prime Line Selection
Prime Line Selection allows a multiline terminal user to place or answer a call over a
specific trunk by just lifting the handset. The user does not have to first press keys or
dial codes. This simplifies handling calls on a frequently used trunk.
Prime Line Selection has the following two modes of operation:
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Outgoing Prime Line Preference
Lifting the handset seizes the Prime Line. Outgoing Prime Line Preference
would help a telemarketer who always needs a free line to call prospective
clients. The telemarketer just lifts the handset and the Prime Line is always
available. (Outgoing Prime Line Preference may be affected by Incoming Prime
Line Preference – refer to the Programming section of this feature.)
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Incoming Prime Line Preference
When the Prime Line rings the extension, lifting the handset answers the call.
Incoming Prime Line Preference could benefit the Service Department
dispatcher who must quickly answer customer’s service calls and then dispatch
repair technicians. The dispatcher would have the assurance than whenever a
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customer calls in, the dispatcher just lifts the handset get their call. (Incoming
Prime Line Preference can optionally seize an idle line appearance.)
Private Line
A Private Line is a trunk reserved for a multiline terminal for placing and answering
calls. A user with a Private Line always knows when important calls are for them.
Additionally, the user has their own trunk for placing calls that is not available to
others in the system.
Programmable Function Keys
Each multiline terminal has Programmable Function Keys. Programmable Function
Keys simplify placing calls, answering calls and using certain features. You can
customize the function of a multiline terminal’s programmable keys from each
multiline terminal. Depending on your telephone style, you can have either 4, 8, 16 or
32 Programmable Function keys.
Programming from a Multiline Terminal
System Programming can be performed from any display multiline terminal. Most
programming changes become effective immediately. Other programming changes
become effective after the data is backed up from temporary memory to permanent
memory.
Pulse to Tone Conversion
An extension can use Pulse to Tone Conversion on trunk calls. Pulse to Tone
Conversion lets a user change their extension’s dialing mode while placing a call. For
systems in a Dial Pulse area, this permits users to access dial-up OCCs (such as
MCI) from their DP area. The user can, for example:
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Place a call to an OCC over a DP trunk.
Depending on programming:
Manually implement Pulse to Tone Conversion
- OR -
Wait 10 seconds.
Dial the OCC security code and desired number. The system dials the digits after the
conversion as DTMF.
Quick Transfer to Voice Mail
A station user transferring a call can transfer the call to the called party voice mail box
after an internal station number is dialed while performing a screened transfer, or
during intercom calls.
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Redial Key
Users can press the Redial Key to cycle through the last 10 outside numbers dialed.
Pressing the # key will redial the number displayed. Users can also press the Redial
Key and dial a System Speed Dial bin number to access System Speed Dial.
Remote (System) Upgrade
With PC Programming, the Electra Elite IPK II can be remotely upgraded to a newer
version of main system software. When a new version of main system software is
released, a firmware package file will be provided. Using either the WebPro or PCPro
applications, a technician can remotely upgrade the firmware on the CPU. The
upgrade can be applied immediately or at a scheduled date and time. Remote
system upgrade can be done with a TCP/IP, Serial, or Modem connection.
Repeat Redial
If a multiline terminal user places a trunk call that is busy or unanswered, they can
have Repeat Redial try it again later on. The user does not continually have to try the
number again – hoping it will go through. Repeat Redial automatically retries it until
the called party answers (the number of retries is based on system programming).
Resident System Program
When power is supplied to the system, the hardware configuration is scanned and
Resident System Program default values are assigned including terminal types (e.g.
PGD(2)-U10 ADP, DSS Console). This enables immediate operation, even before
the system is programmed to accommodate the individual site requirements.
Reverse Voice Over
While on a call, Reverse Voice Over lets a busy multiline terminal user make a private
While on a call, Reverse Voice Over lets a busy multiline terminal user make a private
Intercom call to an idle co-worker. The idle co-worker can be at a multiline terminal or
single line telephone. The busy user just presses a programmed Reverse Voice Over
key to make a private call to a specified co-worker. The initial caller cannot hear the
Reverse Voice Over conversation. The private Intercom call continues until the
Reverse Voice Over caller presses the key again. The initial call can be an outside
call or an Intercom call.
Reverse Voice Over could help a salesman, for example, when placing a call to an
important client. The salesman can talk with the client and give special instructions to
a secretary - without interrupting the initial call.
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When the multiline terminal is idle, the Reverse Voice Over key functions the same as
a Hotline or One-Touch key. A multiline terminal’s Reverse Voice Over key also
shows at a glance the status of the associated extension:
When the key is. . .
The associated extension is. . .
Off
Idle
On
Busy or call ringing
Fast Flash
In Do Not Disturb
When the destination extension is idle, the Reverse Voice Over provides one button
calling to the associated extension (like a Hotline key). An extension user cannot,
however, use the Reverse Voice Over key to Transfer calls by one-touch operation.
Ring Groups
Ring Groups determine how trunks ring extensions. Generally, trunks ring
extension’s only if Ring Group programming allows. For example, to make a trunk ring
an extension:
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Assign the trunk and the extension to the same Ring Group.
In the extension’s Ring Group programming, assign ringing for the trunk.
Any number of extensions and trunks can be in a specific group. The system allows:
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Ring Groups = 1~100
In-Skin Voice Mail = 102
Centralized Voice Mail = 103
If an extension has a line key for the trunk, Ring Group calls ring the line key. If the
extension does not have a line key, the trunk rings the line appearance key. If an
extension has a key for a trunk that is not in its ring group, the trunk follows Access
Map programming.
Ringdown Extension, Internal/External
With a Ringdown Extension, a user can call another extension, outside number, or
Abbreviated Dialing number by just lifting the handset. The call automatically goes
through - there is no need for the user to dial digits or press additional keys.
Ringdown Extensions are frequently used for lobby telephones, where the caller just
lifts the handset to get the information desk or off-site Reservation Desk.
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After the Ringdown Extension user lifts the handset, ringdown occurs after a
programmable interval. Depending on the setting of this interval, the extension user
may be able to place other calls before the ringdown goes through.
Room Monitor
Room Monitor lets an extension user listen to the sounds in a co-workers area. For
example, the receptionist could listen for sounds in the warehouse when it’s left
unattended. To use Room Monitor, the initiating extension and the receiving
extension must activate it.
When using multiline terminals for monitoring, an extension user can only Monitor one
extension at a time. However, many extensions can Monitor the same extension at
the same time. However, only one single line telephone can monitor another single
line telephone at a time.
Room Monitor for Single Lines
This option enables you to monitor the room status through your single line
telephones. Between multiline terminals, the monitored room status is picked up by
the telephone’s microphone and the activity is heard through the speaker of the
monitoring multiline terminal. Between single line telephones, at the station to be
monitored, a user goes off-hook and dials a service code and the extension number
of the monitoring telephone. At the monitoring station, a user goes off-hook and dials
a service code and the extension number of the monitored telephone. The activity of
the area where the monitored telephone is placed can then be heard at the monitoring
telephone. This service is available until the handset of the monitored telephone is
placed on-hook.
Caution
The use of monitoring, recording, or listening devices to eavesdrop, monitor, retrieve,
or record telephone conversation or other sound activities, whether or not
contemporaneous with transmission, may be illegal in certain circumstances under
federal or state laws. Legal advice should be sought prior to implementing any
practice that monitors or records any telephone conversation. Some federal and
state laws require some form of notification to all parties to a telephone conversation,
such as using a beep tone or other notification methods or requiring the consent of all
parties to the telephone conversation, prior to monitoring or recording the telephone
conversation. Some of these laws incorporate strict penalties.
Save Number Dialed
Save Number Dialed allows an extension user to save their last outside number
dialed and easily redial it later on. For example, an extension user can recall a busy or
unanswered number without manually dialing the digits. The system retains the saved
number until the user stores a new on e in its place or clears the stored one.
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Save Number Dialed saves in system memory a dialed number up to 24 digits. The
number can be any combination of digits 0~9, # and ∗. The system remembers the
digits regardless of whether the call was answered, unanswered or busy. The system
normally uses the same trunk group as for the initial call. However, the extension
user can preselect a specific trunk if desired.
Secondary Incoming Extension
Secondary Incoming Extensions (SIE) are incoming appearance keys of actual
stations assigned in the system. SIE keys are assigned to programmable function
keys and can appear on an individual station, or multiple stations. Incoming internal
calls, ringing DIL/Tie/DID/CO Transfer calls, or call forwarded calls can be picked up
from an SIE.
Secretary Call (Buzzer)
Secretary Call lets two co-workers alert each other without disturbing their work. To
have Secretary Call, both co-workers must have multiline terminals with Secretary
Call buzzer keys. When a user presses their buzzer key, the system alerts the called
extension by sending a splash tone and flashing the called extension’s buzzer key.
The called user can respond by placing an Intercom call to the calling party. The
called extension’s buzzer key continues to flash and the splash tone is heard until
either user cancels the Secretary Call. A secretary could use this feature, for
example, to get a message through to the boss in an important meeting. After being
alerted, the boss could call the secretary when it’s most convenient.
An extension can have Secretary Call keys for any number of extensions, limited only
by the available number of programmable keys.
Secretary Call Pickup
Secretary Call Pickup lets a multiline terminal user easily reroute calls intended for a
co-worker to themselves. By pressing a Secretary Call Pickup key, the user can have
all calls to a co-worker’s telephone ring or voice-announce theirs instead. Secretary
Call Pickup is a simplified type of Call Forward with Follow Me for employees that
work closely together. This feature could be helpful to customer service
representatives that must frequently cover each other’s clients. When a
representative leaves their desk, an associate could press the Secretary Call Pickup
key to intercept all their calls.
An extension can have Secretary Call Pickup keys for any number of extensions,
limited only by the available number of programmable keys.
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Selectable Display Messaging
An extension user can select a preprogrammed Selectable Display Message for their
extension. Display multiline terminal callers see the selected message when they call
the user’s extension. Selectable Display Messaging provides personalized
messaging. For example, an extension user could select the message “GONE FOR
THE DAY”. Any display multiline terminal user calling the extension may hear a DND
signal and then see the message. See table below for a list of the standard
messages.
An extension user can add digits for date, time or telephone number after messages
1~8 and 10 (up to 24 characters). For example, an extension user could select the
message “ON VACATION UNTIL” and then enter the date. Callers see the original
message followed by the appended date. They would then be able to tell when the
user was coming back from vacation. The system allows all telephones to use the
Selectable Display Messaging feature at the same time.
All telephones are able to use Selectable Display Messaging at one time.
The default messages are:
Table 2-1 Selectable Display Messaging Defaults
No.
Change “#” to...
1
IN MEETING UNTIL ##:##
Time (when meeting done)
2
MEETING ROOM - ########
Room Name or extension
3
COME BACK ##:##
Time (when returning)
4
PLEASE CALL ###########
11 digits (telephone number)
5
BUSY CALL AFTER ##:##
Time (when returning)
6
OUT FOR LUNCH BACK ##:##
Time (when returning)
7
BUSINESS TRIP BACK ##/##
Date (when returning)
8
BUSINESS TRIP ##########
10 digits (where reached)
9
GONE FOR THE DAY
10
ON VACATION UNTIL ##/##
11~20
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Date (when returning)
MESSAGE 11~20
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Selectable Ring Tones
An extension user can change the way trunks or internal calls ring their telephone.
Selectable Ring Tones allow an extension user to set up unique ringing for their calls.
This is important in a crowded work area where several telephones are close
together. Because their telephone has a characteristic ring, the user always can tell
when it’s their telephone ringing.
Serial Call
Serial Call is a method of transferring a call so it automatically returns to the
transferring extension. Serial Calling saves transferring steps between users. For
example, a Customer Service Representative (CSR) has a client on the telephone
who needs technical advice. The CSR wants to send the call to Technical Service,
but needs to advise the client of certain costs when Technical Service is done.
Rather than transferring the call back and forth, the CSR can use Serial Call to
Technical Service and announce, “I have Ted on the telephone. I need to talk to him
again. Just hang up when you’re done and I’ll get him back.”
Single Line Telephones, Analog 500/2500 Sets
The system is compatible with 500 type (Dial Pulse) and 2500 type (DTMF) analog
single line telephones (SLTs). You can install single line telephones as On-Premise or
Off-Premise extensions. Single line telephone users can dial codes to access many of
the features available to multiline terminal users. With Single Line Telephones, you
can have your system simulate PBX type operation.
There are 256 single line telephones available (note that this number may be
restricted due to system power requirements).
When installing single line telephones you must have:
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A port on an SLIU ETU for each single line telephone installed.
(If you have 2500 sets) At least one block reserved on the CPUII for analog
extension DTMF reception.
CODEC Filter Data Setup Program Added
When Program 82-07-01 CODEC Filter Setup for Analog Station Ports is set to "4 Specified Data", the system will use the settings in Program 82-09 SLIU CODEC
Filter Data Setup.
These values should not be changed from their default settings unless directed by
NEC’S Technical Service department.
The side tone of the SLIU is adjusted using all 16 values, however, special software is required in order
to compute these values. The setting is not proportional to the gain level. To change these values,
contact National Technical Assistance Center (NTAC) for assistance.
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DTMF Dial Out Timer Added
A program is added for DTMF dialing, Program 20-03-07 : System Options for Single
Line Telephones. When Program 20-03-03 : System Options for Single Line
Telephones - SLT DTMF Dial to Trunk Lines is set to "0" (receive all digits before
sending), the system will following the timers in Program 20-03-04 and 23-03-07.
The timer in Program 20-03-04 System Options for Single Line Telephones - Dial
Sending Start Time for SLT or ARS will reset when the user dials another digit.
The timer in Program 23-03-07 System Options for Single Line Telephones - Forced
Dial Sending Start Time will not reset when a digit is dialed. The user must finish
dialing all the digits before this timer expires (entries: 0~64800 seconds, default: 0).
SLT Adapter
The Single Line Telephone (SLT) Adapter allows a port of an ESIB(8)-U( ) or
ESIE(8)-U( ) ETU to support a Single Line Telephone. A Single Line Telephone can
be connected to the ESIB(8)-U( ) ETU using the SLT Adapter and 2-wire cable. Eight
SLT(1)-U( ) ADP Single Line Telephone Adapters can be installed in the Electra Elite
IPK II system.
Softkeys
Each display telephone provides interactive softkeys for intuitive feature access. It is
no longer necessary to remember feature codes to access the telephone’s advanced
features because the function of the softkeys change as the user processes calls. For
example, just press a softkey to Page, Park a call, leave a message or Camp On to a
busy co-worker.
Additional options allow you to “fine tune” the multiline terminal’s volume levels for
handset receive and transmit, speaker volume, ringer and handset volume, and
headset volume levels. You can also customize the point at which the built-in
speakerphone switches from transmit to receive; a boon for noisy environments. The
display telephones also have a contrast control for the LCD display.
Speed Dial - System/Group/Station
Speed Dialing gives an extension user quick access to frequently called numbers.
This saves time, for example, when calling a client with whom they deal often. Instead
of dialing a long telephone number, the extension user just dials the Speed Dialing
code.
There are three types of Speed Dialing: System, Group and Station. All co-workers
can share the System Speed Dialing numbers. All co-worker’s in the same Speed
Dialing Group can share the Group Speed Dialing numbers. Station Speed Dialing
numbers are available only at a user’s own extension. The system has 2000 Speed
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Dialing bins that you can allocate between System and Group Speed Dialing and a
maximum of 65 Speed Dialing Groups are available. Each extension has 10 Station
Speed Dial bins.
Each Speed Dialing bin can store a number up to 24 digits long.
When placing an Speed Dialing call, the system normally routes the call through
Trunk Group Routing or ARS (whichever is enabled). Or, the user can preselect a
specific trunk for the call. In addition, the system can optionally force System Speed
Dialing numbers to route over a specific Trunk Group. User pre-selection always
overrides the system routing.
System Bins Limited to 1000 with Speaker Key or #2 Service Code
Though there are 2000 Speed Dialing bins available in the system, once
programmed, these bins can currently only be dialed using the Directory Dial feature
(Press Directory key + SYS softkey + use arrow keys to locate number or enter the
Speed Dial bin name + Speaker to place call.)
The Speaker key and service code #2 operations are not available for any 4-digit
Speed Dial System bin number.
DSS Console Chaining
DSS Console chaining allows an extension user with a DSS Console to chain to an
Speed Dialing number stored under a DSS Console key. The stored number dials out
(chains) to the initial call. This can, for example, simplify dialing when calling a
company with an Automated Attendant. You can program the bin for the company
number under one DSS Console key (e.g., #200) and the client’s extension number
under the other (e.g., #201). The DSS Console user presses the first key to call the
company, waits for the Automated Attendant to answer, then presses the second key
to call the client (extension 400). See Programming below for additional details.
The DSS Console user can also chain to an Speed Dialing number dialed manually,
from a Programmable Function Key or a One-Touch Key.
Storing a Flash
To enhance compatibility with connected Centrex and PBX lines, an Speed Dialing
bin can have a stored Flash command. For example, storing 9 Flash 926 5400 will
cause the system to dial 9, flash the line and then dial 926 5400. The Flash can be
stored by the user from their telephone or by the system administrator during system
programming.
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Using a Programmable Function Key
To streamline frequently-called numbers, an Speed Dialing Programmable Function
Key can also store an Speed Dialing bin number. When the extension user presses
the key, the telephone automatically dials out the stored number. This provides true
one-touch calling via a telephone’s function keys.
Station Add-On Console
The Station Add-On Console functions with a Multiline Terminal to provide an
additional 16 DSS/BLF keys. The Busy Lamp Field status is shown by icons for each
station or feature. This console also has an additional 100 programmable speed dials
that are separate from the System or Station Speed dials.
Station Hunt
After calling a busy extension, a call will immediately hunt to the next available
member of the Hunt Group (Department Group). The caller does not have to hang up
and place another Intercom call if the first extension called is unavailable.
Station Message Detail Recording (SMDR)
Station Message Detail Recording (SMDR) provides a record of the system’s trunk
calls. Typically, the record outputs to a customer-provided printer, terminal or SMDR
data collection device. SMDR allows you to monitor the usage at each extension and
trunk. This makes charge-back and traffic management easier.
SMDR provides the following options:
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Abandoned Call Reporting
The SMDR report includes calls that rang into the system but were unanswered
(i.e., abandoned). SMDR can include all abandoned calls or only those
abandoned calls that rang longer than the specified duration. The Abandoned
Call Report helps you keep track of lost business.
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Blocked Call Reporting
When Toll Restriction blocks a call, you can have SMDR print the blocked call
information. Or, you can have SMDR exclude these types of calls. With
Blocked Call Reporting, you can better customize Toll Restriction for the site’s
application.
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Customized Date Format
The SMDR header can show the report date in one of three formats: American,
European or Japanese. Set the format for your preference.
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Transferred Call Tracking
SMDR shows each extension’s share of a transferred call. If an outside call is
transferred among four extensions, SMDR shows how long each of the callers
stayed on the call.
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Data Call Tracking
Data Call Tracking can log the system’s internal data calls. Since SMDR
normally logs external (trunk) data calls, Data Call Tracking lets you get a
complete picture of data terminal activity.
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Digit Counting
With Digit Counting, SMDR can selectively keep track of toll calls. For example,
if the digit count is nine, SMDR will not include toll calls within the home area
code. Digit Counting permits SMDR to include only the types of calls you want
to monitor.
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Digit Masking
Digit Masking lets you “X” out portions of the number dialed on the SMDR
report. A digit mask of seven, for example, masks out all exchange codes
(NNXs) and local addresses. Digit Masking makes it easier to keep track of
calling patterns, without having to interpret each individual number. You can also
use Digit Masking to block out access and security codes.
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Duration Monitoring
SMDR can include calls of any duration, or only those that last longer than the
interval you specify. If you want to keep track of all trunk activity, use a short
duration. To keep track of only significant usage, use a longer duration.
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Extension Exclusion
You can selectively exclude extensions from the SMDR report. This ensures
privacy for high-profile callers. For example, the company attorney negotiating
a merger may not want his calls to show up on an in-house report.
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PBX Call Reporting
If you system is behind a PBX, you can have SMDR monitor all traffic into the
PBX or just calls placed over PBX trunks. The SMDR record can include all PBX
calls (including calls to PBX extensions) or just calls that include the PBX trunk
access code.
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Serial and USB SMDR Communication
The system is compatible with both serial and USB SMDR devices. This gives
you many SMDR output options. For example, you can output the SMDR report
to a high speed printer or send it to disk through a PC’s serial or USB port.
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Trunk Exclusion
Use Trunk Exclusion to exclude certain trunks not subject to per-call charges
(like WATS lines) from the SMDR report. This makes call accounting easier,
since you review only those calls with variable costs.
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Usage Summaries
SMDR can automatically print daily, weekly and monthly call activity summaries.
Each summary includes the total number of regular trunk calls and ISDN trunk
calls, and the costs for each type. The daily report prints every day at midnight.
The weekly report prints every Sunday night at midnight. The monthly report
prints at midnight on the last day of the month.
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Extension Name or Number
The SMDR report can include an extension’s name or extension number.
Choose the method that makes it easier for you to track call usage.
This feature requires a connection to the system using a CTA or CTU adapter, or
through the serial port on the Electra Elite IPK II CPUII (requires the USB driver).
(The LAN port only provides information through LAN-capable programs, such as
HyperTerminal. Printing of the SMDR information must be done from within that
program.)
SMDR Enhanced for Caller ID
The SMDR output is enhanced to include up to 16 or 24 characters of the Caller ID
name information (depending on the view option selected in Program 35-02-18). You
can select to display the Caller ID number or name or the DID number. If you wish to
display the Caller Name in the “DIALLED NO./CLI” and “ACCOUNT" area, select "2"
in the updated Program 35-02-15 and "1" in Program 35-02-17.
If the Caller ID name is not received, the area for Caller ID Name is left blank.
Station Name Assignment – User Programmable
This feature allows a user to program the Station Name for their telephone extension
or any extension within the system. The name is displayed on the multiline terminal’s
LCD when an intercom or K-CCIS call is placed.
Station Relocation
Station Relocation allows a station to be moved from one location to another, without
having to reprogram the station data. The stations features and extension number
are the same after it is moved to the new location.
Synchronous Ringing
Synchronous Ringing synchronizes CO/PBX incoming ringing with the incoming
ringing pattern from a Central Office.
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T1 Trunks (with ANI/DNIS Compatibility)
The T1/PRI Interface ETU gives the system T1 trunking capability. This ETU uses a
single universal slot and provides up to 24 trunk circuits. In additional to providing
digital-quality trunking, the T1/PRI Interface ETU allows you to have maximum
trunking capability with fewer ETUs. This in turn makes more universal slots available
for other functions.
You can program each T1/PRI ETU for any combination of the following trunks:
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CO loop start
CO ground start
Direct Inward Dialing
Tie lines 1
The T1/PRI Interface ETU uses the first block of 24 consecutive trunks. For example,
if you have an 8COIU ETU installed for trunks 1-8, the T1/PRI Interface ETU will
automatically use trunks 9~32. If you have 8COIU ETUs installed for trunks 1~8 and
17~24, the T1/PRI ETU will use trunks 25~48. The T1/PRI Interface cannot use
trunks 9~16 (even if available) since they are not part of a consecutive block of 24
trunks. Each T1/PRI ETU requires that 24 consecutive ports be available in the
system even if not all the ports will be used otherwise the ETU will not function.
ANI/DNIS Compatibility
The system is compatible with Telco’s T1 Automatic Number Identification (ANI) and
Dialed Number Information Service (DNIS) services. A compliment to Caller ID
service, ANI/DNIS Compatibility provides:
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Selectable Receive Format
You can set up the system for compatibility with any combination of ANI, DNIS
and Dialed Number (Address) data provided by the Telco.
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Flexible Routing
Based on the data received, the system can route the incoming ANI/DNIS call
to:
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1.
An extension
An ACD or Voice Mail master extension number
A VRS and play a VRS message to the caller
A Department Group pilot number
A trunk Ring Group
Two-wire (four-lead) type 1 tie lines (FIC TL11M) only.
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Route According to DID Translation Table or Abbreviated Dial Bins
Calls can be routed based on either the number of digits defined in Program 2209-01 (digits 1~8) or by digits entered in Abbreviated Dial bins in Program 1304-01.
ANI/DNIS Data Displayed as Caller ID Data
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Data Error and Unanswered Call Handling
If a call can not be completed, send it to a predetermined Ring Group or play
supervisory tones to the caller.
Tandem Ringing
Tandem Ringing allows an extension user to have two telephones with one telephone
number. For example, extension 105 (the master telephone) sets Tandem Ringing
with extension 106. When extension 105 receives an incoming call, both extensions
105 and 106 ring. Callers would dial the master extension number (extension 105 in
this example). When either the master telephone or slave telephone is in use, the
other telephone cannot be used for outgoing calls or incoming calls.
The multiline terminal must be paired with either a single line telephone or a Wireless
– DECT handset. It can not be paired with another multiline terminal.
A single line telephone must be paired with another single line telephone or a
Wireless - DECT handset. It cannot be paired with a multiline telephone.
Tandem Trunking (Unsupervised Conference)
Tandem Trunking allows an extension user to join two outside callers in a Trunk-toTrunk Conference. The extension user can then drop out of the call, leaving the
trunks in an Unsupervised Conference. The extension user that established the
conference is not part of the conversation. The conference continues until either
outside party hangs up. In addition, the extension user that set up the conference can
end the tandem call at any time.
The number of simultaneous conference calls is limited by the number of conference
circuits in the system. Due to this fact, the maximum number of conference calls
cannot exceed the limits defined below:
The CPUII provides two blocks of 32 conference circuits, allowing each block to have
any number of conferences with any number of internal or external parties
conferenced as long as the total number of conference channels used does not
exceed the block’s limit of 32.
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Tandem Trunking could help an office manager, for example, put two outside sales
people in touch. The office manager could:
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Answer a call from one salesperson
Place a call to the second salesperson
Set up the Trunk-to-Trunk Conference
Drop out of the call
The office manager could terminate the conference at any time.
There are four methods for Tandem Trunking:
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Method A - Tandem Trunking from Conference
An extension user can set up Tandem Trunking (Unsupervised Conference)
by dialing a 2-digit service code (#8) or a uniquely programmed Transfer
key.
Method B - Tandem Trunking with Transfer Key
This method allows an extension user to easily set up an Unsupervised
Conference with a call they have placed on Hold. It uses a uniquely
programmed Transfer key to set up a tandem call.
Method C - Automatic Tandem Trunking on Hang Up
This method allows an extension user to easily set up an Unsupervised
Conference without having to place the conference call on Hold. A Class of
Service option is available, which will allow or deny an extension user from
automatically setting up a Conference/Tandem Trunking call upon hanging
up the telephone.
Method D - Automatic Tandem Trunking Setup to Abbreviated Dial Number
This method allows an extension user to easily set up an Unsupervised
Conference with a call they have placed on Hold. A Class of Service option
is available, which will allow or deny an extension user from automatically
setting up a Conference/Tandem Trunking call upon hanging up the
telephone.
Trunk Continue/Disconnect Codes Added
The software enhances the forced trunk release option with the Tandem Trunking and
DISA features. Users can be provided with the option to use a Continue or
Disconnect service code. The Continue service code will extend the conversation a
programmed length of time. If the user enters the Disconnect service code, the call
will be disconnected immediately.
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TAPI Compatibility
The system has Telephony Applications Programming Interface (TAPI) capability.
TAPI capability provides:
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Reduced TAPI Feature Set (see the Supported TAPI Commands chart below).
Caller ID data to the PC for data base lookups and screen pops (see the Caller
ID Data chart below).
Telephone control (off-hook, on-hook and dialing).
The CTA or CTU adapter provides an interface that allows the user personalized
control of the telephone system from a desktop or laptop PC when used in
conjunction with a TAPI-compliant application. The telephone system and PC are
connected by installing an adapter on the telephone multiline terminal, allowing the
PC user to access sophisticated communications services via the telephone lines.
Tone Override
The Multiline Terminal user that calls a busy station and receives a call waiting tone
can generate a Tone Override that is heard by the originator and busy station. The
busy station user can place the existing call on hold to answer the Override.
Traffic Report
The system provides the ability to send data to a PC connected to the Electra Elite
IPK II. The telephone call traffic data for each extension is captured for use with the
SMDR feature.
Call Traffic
The total of outgoing call frequency, outgoing call duration, incoming call frequency,
answer frequency, incoming call duration, ringing duration for each line and
extension, and abandon call frequency for each line is logged. The total of incoming
calls, answer frequency, call duration for each line and extension, and abandon call
frequency of each line is logged and the data is outputted to the PC. The system
totals the hour, day, week, and month for each terminal and trunk number. This
information is used by the SMDR feature. The extension which is totalled is
determined by system programming. The system outputs this data to the PC for the
total period.
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Transfer
Transfer permits an extension user to send an active Intercom or outside call to any
other extension in the system. With Transfer, any extension user can quickly send a
call to the desired co-worker. A call a user transfers automatically recalls if not picked
up at the destination extension. This assures that users do not lose or inadvertently
abandon their transfers. While a transferred call is ringing an extension the system
can optionally play ringback tone or Music on Hold to the caller.
The system allows the following types of transfers:
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Screened Transfer
The transferring user announces the call to the destination before hanging up.
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Unscreened Transfer
The transferring party extends the call without an announcement.
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Extension (Department) Groups Transfer
The Transferring party sends the call to a Department instead of an extension.
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Transfer Without Holding
A user presses a busy line key or the same (busy) CAP key and waits for the
call to complete. The system automatically sends them the call when the
internal caller hangs up.
Automatic On-Hook Transfer Operation
With Automatic On-Hook Transfer, a Transfer goes through as soon as the
transferring user hangs up. For example, extension 104 can answer a trunk, press
Transfer, dial 105 and hang up. The system extends the call to extension 105.
Without Automatic On-Hook Transfer, the call would stay on Hold at extension 104
when the user hangs up. To extend the call, the user at extension 104 would have to
press the Transfer key again before hanging up.
Each method has advantages. Automatic On-Hook Transfer makes transferring calls
easier. However, users have to be more aware of how they handle their calls on Hold.
Without Automatic On-Hook Transfer, extending a call becomes a two-step operation
- but separate from placing calls on Hold.
Prevent Recall of Transferred Call
The Class of Service program has an option that will allow you to prevent a
Transferred call from recalling the originating extension if the call is not answered.
Transfer Call into Conference/Existing Call
This feature allows either a multiline terminal or single line telephone user with BargeIn capability the ability to transfer a call into an existing call. This call can be a 2-party
call, a Conference call, or a Barge-In Conference. The system allows Intercom and
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trunk calls to be transferred into a Conference call. This would allow, for example, an
attendant to locate co-workers and then transfer them into an existing telephone
meeting. There is no need for the attendant to locate all the parties at the same time
and sequentially add them into the Conference.
Transfer to Trunk Ring Group Available
It is possible to transfer a trunk call to the trunk’s defined ring group (defined in
Program 22-05-01 : Incoming Trunk Ring Group Assignment). The trunk will then ring
the defined extensions for the ring group.
This also allows the transferred call to ring over the External Paging (Program 31-05 :
Universal Night Answer/Ring Over Page) so that an employee can answer the call
from any available telephone.
To enable this feature, the system has a program option, Program 11-15-09 : Service
Code Setup Administrative (for Special Access) - Transfer to Trunk Ring Group Code
(not assigned at default). When a call is transferred using this service code, it's
transferred to the ring group destination for that incoming trunk. For example, trunk 2
is in Ring Group 4. When the call is transferred using this service code, the trunk will
ring all extensions programmed for Ring Group 4 or ring the External Paging Group
for Ring Group 4, depending on how the system is programmed.
Program 22-04-01 : Extension Ring Group Assignment and Program 22-05-01 :
Incoming Trunk Ring Group Assignment must be programmed to allow an extension
access to the ring groups. If the call is not answered, it can overflow to the destination
defined in Program 22-08-01 : DIL/IRG No Answer Destination.
This service code can also be used with the VRS. This provides the caller listening to
the VRS message with the ability to transfer their call and have it ring the external
page. The code the caller would dial is defined in Program 25-06-02 : VRS/DISA OneDigit Code Attendant Setup.
Transfer Key Can Place Call on Hold
While on a call, and the Transfer key is pressed, the call will be placed on hold.
Trunk Group Routing
Trunk Group Routing sets outbound call routing options for users that dial the Trunk
Group Routing code (9) for trunk calls. Trunk Group Routing routes calls in the order
specified by system programming. If a user dials 9 and all trunks in the first group are
busy, the system may route the call to another group. When you’re setting up your
system, Trunk Group Routing will help you minimize the expense of toll calls. For
example, if your system has outbound WATS lines, OCC lines and DDD lines, use
Trunk Group Routing to route calls to the WATS lines first.
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There are 100 available Trunk Groups and 100 Routes.
tbound Call
WATS
Least Expensive
OCC
Moderately
Expensive
DDD
Most Expensive
First Choice
Second Choice
Third Choice
Trunk Groups
Trunk Groups let you optimize trunk usage for incoming and outgoing calls. Each
group can be accessed by an Access Code plus the group number. There are 100
available Trunk Groups and you set the access order in trunk group programming.
Using Call Appearance (CAP) Keys give an extension user more available function
keys, since the user does not need a separate line key for each trunk.
Like Trunk Group Routing, Trunk Groups help you minimize the expense of toll calls.
For example, if your system has outbound WATS lines, OCC lines and DDD lines,
program the trunk group to route to the WATS lines first.
Priority
Type of Trunk
1
WATS
2
OCC
3
DDD
Trunk Queuing/Camp-On
Trunk Queuing permits an extension user to queue (wait in line) on hook for a busy
trunk or trunk group to become free. The system recalls the queued extension as
soon as the trunk is available. The user does not have to manually retry the trunk
later. Trunk Queuing lets the caller know when the call can go through. If the
extension user does not answer the Trunk Queuing ring, the system cancels the
queue request.
With Trunk Camp On, an extension user can queue (wait in line) off-hook for a busy
trunk or trunk group to become free. The caller connects to the trunk when the trunk
becomes free. As with Trunk Queuing, the user does not have to manually retry the
trunk later.
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Any number of extensions may simultaneously queue or Camp On for the same trunk
or trunk group. When a trunk becomes free, the system connects the extensions in
the order that the requests were left.
Unified Messaging
The EliteMail CTI LX and EliteMail CTI LX Lite Voice Processing systems, using the
Electra Elite IPK II system and a Local Area Network, provide Unified Messaging
services for voice, fax and e-mail messages with access at either the desktop PC or
the telephone. Unified Messaging lets the PC control telephone calls and information
about each inbound and outbound call. Both systems include the basic EliteMail CTI
TeLANophy® Module.
Basic EliteMail CTI LX and EliteMail CTI LX Lite TeLANophy Module Features
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ViewMail® with Live Record Module
All voice and fax messages are visible at a glance on the PC screen and can be
sorted in any order. An intuitive Microsoft® Windows interface shows the sender
name, subject, and the date and time messages were sent so the user can
quickly prioritize them and respond immediately.
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ViewCall® Plus
All inbound and outbound calls can be controlled from your PC. Outbound call
control requires a TAPI adaptor on the user telephone. By managing calls on the
PC instead of the telephone, View Call Plus lets you communicate more easily
with people inside and outside the office. Three integrated windows are
provided to control telephone calls, log all telephone activity, and manage data
about each call. With a click of the mouse you can take a call, ask a caller to
hold, route the call to another extension, or send the call to voice mail.
Optional EliteMail CTI LX TeLANophy Module Features
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ViewFax®
This works in View Mail to display faxes on screen and lets you send them to
any printer. When a fax is received, a fax icon is displayed next to the message
in View Mail. Double click to open the message, and press the play button to
listen to any voice annotation sent with the fax. Fax ports are built-in on the
EliteMail CTI LX and are activated as a system option. Up to four Fax ports can
be enabled on the EliteMail CTI LX.
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Hospitality Package
The Hospitality package is used specifically by hotels and resorts to provide
guests with personal, accurate, and timely messages. Features include
personal greetings, security codes, guest directory, and wake up calls. This
feature also supports Property Management System (PMS) integration.
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Additional Hospitality Languages
See Multilingual support below for list of supported languages. The Hospitality
Package supports 1 language at default.
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Text-to-Speech
This converts emails on Exchange-based servers to voice mails.
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Networking
This allows the networking of multiple Active Net (AMIS Only) and PlusNet
compatible voice mails systems.
Optional EliteMail CTI LX and EliteMail CTI LX Lite TeLANophy Module Feature
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Multilingual Support
Add Languages, only United States English, Mexican Spanish, and Canadian
French are on the drive at default. New languages can be added in the field
from the support CD. Additional languages can be added in the field with an
upgrade code.
Both systems support 1 active language at default.
Both systems support up to a maximum of 3 active languages.
Supported Languages:
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Argentinean Spanish
Australian English
Canadian French
Cantonese
Danish
Dutch
German
Hebrew
Italian
Latin American Spanish
Madrid Spanish
Mexican Spanish
New Zealand English
Portuguese
Swedish
United Kingdom English
United States English
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Uniform Call Distribution
With Uniform Call Distribution (UCD), an extension user can call an idle extension
within a preprogrammed UCD Group (Department Group - 64 Department Groups
available) by dialing the group’s pilot number. For example, this would let a caller dial
the Sales department just by knowing the Sales department’s pilot number. The caller
would not have to know any of the Sales department’s extension numbers.
UCD uses Circular Routing. Each new call will ring the extension that has been idle
the longest in the group.
User Log Out/Log In
An extension user can log out and log in to a UCD (Department) group. By logging
out, the user removes their extension from the group. Once logged out, UCD
(Department Calling) bypasses their extension. When they log back in, UCD
(Department Calling) routes to their extension normally. All users can dial a code to
log in or log out of their UCD (Department Calling) Group. A multiline terminal can
optionally have a function key programmed for one-button log in and log out.
Enhanced Hunting
UCD (Department Calling) is enhanced with expanded hunting capabilities. Hunting
sets the conditions under which calls to a UCD (Department Group) pilot number will
cycle through the members of the group. The hunting choices are:
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Busy
A call to the pilot number will only hunt past a busy group member to the first
available extension. A call will ring on an unanswered extension until answered
or the caller hangs up.
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Not Answered
A call to the pilot number will cycle through the idle members of a UCD
(Department Calling) group. The call will continue to cycle until it is answered or
the calling party hangs up. However, if the next station in the cycle is busy when
a new call comes in, the call will queue to the busy agent. New calls will not
hunt past a busy agent.
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Busy or Not Answered
A call to the pilot number will cycle through the idle members of a UCD
(Department Calling) group. The call will continue to cycle until it is answered or
the calling party hangs up.
If all members of the UCD (Department) group are busy, an incoming or transferred
call to the group’s pilot number will queue for an available member. Each group has a
queue that can hold any number of waiting calls. If a display telephone is waiting in
queue, the user will see: WAITING (group name). If a transferred call in queue is an
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outside call, and the system has a DSP daughter board installed with the VRS
compact flash, the queued caller will hear, “Please hold on. All lines are busy. Your
call will be answered when a line becomes free.”
The VRS can also transfer calls to UCD (Department) groups . Refer to the Voice
Response System (VRS) on page 2-83 feature for more information on setting up the
VRS.
The system prevents hunting to a UCD (Department) group extension if it is:
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Busy on a call
In Do Not Disturb
Call Forwarded
Logged Out
Uniform Numbering Network
Uniform Numbering Network allows multiple or compatible systems to be connected
in a network using Tie Lines. A station user can dial a system number and a station
number (open numbering) or dial the station number only (closed numbering) to
access any station. When the calling and called systems are not directly connected,
several Tie Lines may be accessed to route the call. Each system extends the call to
the next system until the final destination is reached. Networking provides a
seamless connection of multiple systems into a single “virtual” communications
system using Tie Lines with a unified numbering plan. Networking will allow many
companies to connect their telephone systems so they appear as one. An extension
user in the network can easily dial another extension or transfer a call within the
Networking System. Calls are passed from network node to network node using a
protocol that contains information about the source of the call, the type of call and the
destination of the call.
Flexible Network Routing
Use network routes to set up “single channel” networking between many separate
systems – or use multiple networking channels per system for greater network
performance. Data tables in the system program define the routing for each extension
in each network node. These tables are easily customized to meet the requirements
of each networking configuration. Users may place an intercom call or transfer a call
to any extension at any location by simply dialing an extension number. The system
analyzes each extension number received and determines how to route the call to its
final destination. The feature which handles this route selection is called Flexible
Routing (F-Routing). F-Routing also has the ability to select alternate routes to the
destination extension if the primary destination is busy. Up to 120 routes are available
for networking. Once an extension number is dialed, the system checks the routing,
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accesses the assigned trunk group and places the call. Each extension is assigned a
route or routes that decide which trunk group to access and any modified dialed data
if required.
Universal Slots
The IPK II has eight universal slots, and up to three cabinets can be installed. The
system uses the same KSU for the basic and expansion cabinets to support up to 24
Universal Slots.
User Programming Ability
A station user can perform programming functions. Abbreviated Group Dialing and
Function Keys are just two features programmable from a station.
Virtual Extensions
Virtual Extensions are available software extensions on the Basic and Expanded Port
Packages. A Virtual Extension assigned to a line key, can appear and ring on an
individual station or multiple stations and be used for outbound access.
Virtual Extensions (VE) are shared with Call Arrival (CAR) Keys. In virtual extension
mode, the key acts as a secondary extension. Up to 256 CAR/VE keys are provided.
Voice Mail Integration (Analog)
The system is fully compatible with NEC’s analog with Automated Attendant Systems.
These systems provide telephone users with comprehensive Voice Mail and
Automated Attendant features. Voice Mail ends the frustration and cost of missed
calls, inaccurate written messages and telephone tag. This frees a company’s busy
receptionists and secretaries for more productive work.
Automated Attendant automatically answers the system’s incoming calls. After
listening to a customized message, an outside caller can dial a system extension or
use Voice Mail.
External voice mail requires available analog station ports based on the number of
voice mail ports connected.
Integrated voice mail enhances the telephone system with the following features:
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Call Forwarding to Voice Mail
An extension user can forward their calls to Voice Mail. Once forwarded, calls to
the extension connect to that extension’s mailbox. The caller can leave a
message in the mailbox instead of calling back later. Forwarding can occur for
all calls immediately, for unanswered calls or only when the extension is busy.
When a user transfers a call to an extension forwarded to Voice Mail, the call
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waits for the Delayed Call Forwarding time before routing to the called
extension’s mailbox. This gives the transferring party the option of retrieving the
call instead of having it go directly to the mailbox.
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Leaving a Message
Voice Mail lets a multiline terminal extension user easily leave a message at an
extension that is unanswered, busy or in Do Not Disturb. The caller just presses
their Voice Mail key to leave a message in the called extension’s mailbox. There
is no need to call back later.
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Transferring to Voice Mail
By using Transfer to Voice Mail, a multiline terminal extension user can Transfer
a call to the user’s own or a co-worker’s mailbox. After the Transfer goes
through, the caller can leave a message in the mailbox.
Voice Mail Queuing
When accessing the voice mail, the system provides a voice mail queue. If all the
voice mail ports are busy, any calls trying to get to the voice mail will be placed in
queue. As the voice mail ports become available, the calls will be connected to the
voice mail in the order in which they were received.
As the Voice Mail Queue follows Department Hunting programming, the queue can
hold a maximum of 10 calls. If the queue is full or if the voice mail ports are not
assigned to a Department Group, the calls will be handled as though there were no
voice mail queuing feature enabled. The calls will either access voice mail if a port is
available or they will receive a busy signal.
The Voice Mail Queuing feature does not work with the Conversation Record feature.
MSG Key will Operate as Voice Mail Key
The system enhances a telephone’s MSG key function when connected to a system
which has voice mail installed. When an extension receives a voice mail, the MSG
key can be used to check the number of messages in voice mail, as well as call the
voice mail to listen to the messages. If there is no Voice Mail Programmable Function
Key defined (Program 15-07-01, code 77), the telephone’s Message Waiting LED will
flash to indicate new messages.
This option is not available with a networked voice mail - the voice mail must be local.
Voice Mail Message Indication on Line Keys
Voice Mail Message Indication on Line Keys indicates a new voice mail message on
Line Keys or DSS/BLF keys.
General Description Manual
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Electra Elite IPK II
Voice Over
Voice Over lets a user interrupt a busy station user that is on another call. With Voice
Over, the busy extension user hears an alert tone followed by the voice of the
interrupting party. The extension user receiving the Voice Over can respond to the
interrupting party without being heard by the original caller. If desired, the user can
easily switch between their original caller and the interrupting co-worker. The original
caller and the interrupting party can never hear each other’s conversation.
Voice Over could help a lawyer, for example, waiting for an urgent call. While on a
call with another client, the lawyer’s paralegal could announce the urgent call as soon
as it comes in. The lawyer could then give the paralegal instructions how to handle
the situation - all without the original client hearing the conversation.
Both multiline terminal users and 500/2500 set users can initiate and receive a Voice
Over.
To enable Voice Over, a multiline terminal can have a function key programmed for
Voice Over. In addition to one- touch Voice Over operation, the key shows the Voice
Over status as follows:
When the key is . . .
Off
Flashing (Red)
On (Green)
You are . . .
Not using Voice Over
Listening to the interrupting party
Responding to the interrupting party
Voice Over Internet Protocol (VoIP)
VoIP (Voice over Internet Protocol) allows the delivery of voice information using the
Internet protocol (sending data over the Internet using an IP address). This means
that voice information, in a digital form, can be sent in packets over the Internet rather
than using the traditional public switch telephone network (CO lines). A major
advantage of VoIP and Internet telephony is that it avoids the tolls charged by
ordinary telephone service.
Using VoIP equipment at a gateway (a network point that acts as an entrance to
another network), the packetized voice transmissions from users within the company
are received and routed to other parts of the company’s intranet (local area or wide
area network) or they can be sent over the Internet using CO lines to another
gateway.2
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Features
Electra Elite IPK II
Document Revision 1
The VoIP supports the following:
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Trunks: IP CCIS, H.323 and SIP Trunks Compressions of G.711, G.723 and
G.729
Stations: Megaco Compressions of G.711 and G.729
Using LANs
Using a LAN setup (local area network) with the Electra Elite IPK II system complies
with the ethernet standard (10Base-T/100Base-TX).
Voice Response System (VRS)
The DSP daughter board provides the option for Voice Response System (VRS)
which gives the system voice recording and playback capability. The VRS
CompactFlash card provides up to 48 system messages (General Message,
Automated Attendant greetings, ACD messages, and the 900 Preamble).
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General Message - provides a prerecorded message to which any user can
listen
Automated Attendant (Operator Assistance) - answers incoming calls, plays a
greeting to the caller and then lets the caller directly dial a system extension
ACD Messages - provides announcement and overflow messages for ACD
groups
Transfer to the VRS - any extension user can Transfer their outside call to the
VRS
Voice Prompting Messages - plays call and feature status messages to users
900 Preamble - alerts callers using 900 lines of the cost and features of the “payper-call” service
Time, Date and Station Number Check - lets a multiline terminal extension user
quickly hear a recording for the time, date, or the extension’s number.
Volume Control
Each multiline terminal user can control the volume of incoming ringing, splash tone,
Paging, Background Music, Handsfree and your handset. Multiline terminals
consolidate all adjustments into the volume buttons. Pressing the VOLUME
or
VOLUME
will adjust the volume level for whichever feature is active (outside call,
ICM, ICM ringing, paging, etc.). Pressing these keys when the telephone is idle will
adjust the contrast level of the telephone’s display. The users should set the volumes
for their most comfortable levels.
M
2.
L
The voice quality of VoIP is dependent on variables such as available bandwidth, network latency and Quality of Service (QoS) initiatives, all of which are controlled by the network and internet service providers. Because these variables are not in NEC’s control, it cannot guarantee the performance of the user’s IP-based remote voice solution.
Therefore, NEC recommends connecting VoIP equipment through a local area network using a Private IP address.
General Description Manual
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Document Revision 1
Electra Elite IPK II
Warning Tone For Long Conversation
The system can broadcast warning tones to a trunk caller warning them that they
have been on the call too long. The tones are just a reminder -- the user may be able
to disregard the tones and continue talking if they choose. The outside caller does
not hear the warning tones. In addition, warning tones do not occur for Intercom calls
and most incoming trunk calls. DISA trunks can also have warning tones. Warning
tones are not available to analog single line telephone (SLT) users.
There are two types of warning tones: Alarm Tone 1 and Alarm Tone 2. Alarm Tone
1 is the first set of tones that occur after the user initially places a trunk call. Alarm
Tone 2 broadcasts periodically after Alarm Tone 1 as a continued reminder. Each
alarm tone consists of three short beeps.
If programmed, DISA calls will be disconnected unless the “continue” code is entered
by the user. With the Long Conversation Cutoff feature, incoming or outgoing central
office calls can also be disconnected.
Warning Tone for DISA Callers
For DISA callers, with this feature enabled, the warning tone timer begins when an
incoming DISA call places an outgoing call and either the inter-digit timer expires or
the outgoing call is answered.
If an outside call is transferred to forwarded off-premise using an outside trunk, the
warning tone timer begins immediately. This will occur only if either trunk involved in
the call is programmed for this feature (Program 14-01-17). When transferring a trunk
call off-premise, Program 14-01-13 must be enabled (set to ‘1’).
Wireless - DECT
The Wireless – DECT system allows the use of 2.4 GHz IPK Wireless – DECT (Digital
Enhanced Cordless Telecommunication) telephones. These telephones provide the
freedom and convenience of a wireless telephone but also allow access to features
provided by the Electra Elite IPK system. A BSU(4M)-U20 ETU interfaces the Electra
Elite IPK KSU with four Base Stations (BS) and can be expanded to 16 base stations
with the BSU(2S)-U20 and/or BSU(6S)-U20 ETU.
The Electra Elite IPK Expanded system supports 256 IPK Wireless – DECT
telephones.
The Electra Elite IPK Basic system supports 56 IPK Wireless – DECT telephones.
Components of the IPK Wireless – DECT system include the following:
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Features
Electra Elite IPK II
Document Revision 1
Handset
The handset has the following features:
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Alphanumeric Display with Backlight
The backlight can be turned On/Off in the profile setup.
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LED Indication for Incoming and Unanswered Calls
Telephone Book with 65 Number Memory Capacity
While idle, dial the number to be stored, then press > and OK. Enter the name
associated with the number using the dial pad, and press OK.
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Built-in Vibrator
The vibrator can be turned On/Off using the > and < keys in the profile setup.
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Auto Log-in (auto switch between four systems)
The handset can be subscribed to 4 different systems. When Auto log-in is
selected from the handset menu, the handset automatically selects the closest
system. The selected system is marked with A.
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Silent Mode (mute all sounds)
To set/cancel Silent Mode, press the Menu key and dial #.
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Redial Function (last 10 numbers)
Press < and continue to press < to scroll through the numbers. Press Hook key
to dial a number.
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Programming Pause
A long press on _ adds a pause to pre-dial or phone book numbers.
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Programming of 2 Different Setups
Each handset can program two profiles to control ring tone and vibrator. One
can be an indoor setting; the other, an outdoor setting.
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Adjustable Volume
Ring volume can be adjusted using > and < in the profile setup.
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Key Lock
Press Menu and * to lock the dial pad.
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Nine Different Ring Tones
Ring tones can be selected using > and <.
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Microphone Mute
Press OK while the telephone is off-hook to mute the microphone.
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Caller ID Presentation
Headset Connection
General Description Manual
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Electra Elite IPK II
Automatic Off-Hook
B-Answer can be turned On/Off using > and < in the profile setup. When set to
On, the telephone automatically goes off-hook when it rings.
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R-Key for Transfer and Special Services
When off-hook, press R to Recall, transfer.
Base Station
The Base Station provides the link between the IPK Wireless – DECT telephone and
the Electra Elite IPK II system. Base Stations are connected to the BSU( )-U20 ETU
using standard two wire (twisted pair) telephone cable, CAT 4 or CAT 5. The
maximum distance from the BSU( )-U20 ETU to the Base Station is 3,280 feet. Local
power is not required because the Base Station receives power from the IPK II
system. Up to 16 Base Stations can be connected to the system. Each Base Station
supports four simultaneous IPK II Wireless – DECT traffic channels at 32 Kbs.
Repeater
The Repeater allows extended coverage for low traffic areas not covered by a Base
Station. Sufficient coverage for the main traffic area should be provided by the Base
Station. An external antenna can also be connected to extend the coverage area.
Local power is required for the Repeater (within 6 feet) and must be synchronized
with a Base Station in the zone providing coverage. The Repeater is synchronized
with the Base Station using the Repeater Programming Kit that provides an RS232
cable to connect the Repeater to a PC. A Windows application is used to define the
Base Station that should be synchronized with the Repeater. Each Repeater can
support two simultaneous IPK Wireless – DECT traffic channels at 32 Kbs. As the
Repeater is paired with the Base Station, these are not additional channels, but are
available to handle calls from the Base Station as the user moves out of range from
the Base Station to the Repeater area. Repeaters should be placed a minimum of 75
feet line of sight between each other to prevent problems with the channels in use.
2 - 86
Features
Equipment
SECTION 1
EQUIPMENT LIST
The tables below list all equipment used with the Electra Elite IPK II
system. The equipment name, a description of the equipment, and the
maximum capacities that are allowed for a Basic Port Package and an
Expanded Port Package are given. The Equipment Name is listed
alphabetically by category.
The maximum capacities available in the Electra Elite IPK II system are
shown in Table 3-1 Maximum System Capacities for Station Interface
ETUs, Table 3-2 Maximum System Capacities for Trunk Interface ETUs,
and Table 3-3 Maximum System Capacities for Application Interface
ETUs.
Chapter
3
Table 3-1 Maximum System Capacities for Station Interface ETUs
Maximum Capacities
Station Interface
Units
Description
Basic Port
Package
Expanded
Port
Package
Notes
CMS(2)/(4)-U( ) ETU
2- or 4-Port Digital Voice Mail System
1
1
Notes 1~4, 6
CNF(8)-U( ) ETU
8-Port Conference Unit. This Multiline
Conference Bridge allows any
intercom user or outside party calling
to a port of the CNF(16)-U20 ETU to
join or make a multiparty Conference
Call. Each ETU supports one 8-party
conference or two 4-party
conferences regulated by a switch
setting.
This ETU is installed in slots S1~S8
in the B64-U20 KSU. The system
recognizes this ETU as an SLI(8)-U( )
ETU. This ETU shares the total
number of station ports in the system.
2
2
Notes 1, 6
General Description Manual
3-1
Document Revision 1
Electra Elite IPK II
Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued)
Maximum Capacities
Station Interface
Units
Description
Basic Port
Package
Expanded
Port
Package
Notes
CNF(16)-U20 ETU
16-Port Multimedia Conference Unit.
This Multiline Conference Bridge can
support 8 or 16 ports. Each 8-port
ETU supports one 8-party conference
or two 4-party conferences. Each 16port ETU supports one 16-party
conference, two 8-party conferences,
one 6-party and two 5-party
conferences, or four 4-party
conferences. This ETU is installed in
slots S1~S8 in the B64-U20 KSU.
The system recognizes this ETU as a
CNF( )-U20 ETU. This ETU shares
the total number of station ports in the
system.
1
1
Notes 1, 4, 6
CTI(4)/(8)-U( )
(System) ETU
This ETU is a 4- or 8-Port Digital
Voice Mail system with ports that
support TeLANophy, inbound or
outbound faxing, and Hospitality/
HVM applications. It is installed in an
interface slot. This ETU shares the
total number of station ports in the
system.
1
1
Notes 1, 3, 4, 6
CTI(12)/(16)-U( )
(Daughter) ETU
This ETU and the 4- and 8-port ETU
provide a 12- or 16-port is a 12- or
16-Port Digital CTI System Digital
Voice Mail system with ports that
support TeLANophy, inbound or
outbound faxing, and Hospitality/
HVM applications. It is installed in
any interface slot. This ETU shares
the total number of station ports in the
system.
1
1
Notes 1, 3~5,
6
3-2
Equipment
Electra Elite IPK II
Document Revision 1
Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued)
Maximum Capacities
Station Interface
Units
CTP(4)/(8)-U( ) ETU
CTP(12)/(16)-U( )
ETU
Description
This ETU is a multiplatform system
that supports a maximum of 16 ports.
It is a PC platform that contains data
storage for voice recording and
application software. A digital signal
processor/voice processing section
handles the following functions:
•
•
•
•
•
•
•
Basic Port
Package
Expanded
Port
Package
Notes
1
1
Notes 1, 3, 4, 6
7
DTMF detection and generation
General tone detection
FAX CNG tone detection
PCM compression for audio
recording/playback
Automatic Gain Control (AGC)
Two USB 1.0 ports for USB
keyboard and mouse support
One 15-pin VGA Connector for
VGA monitor support
One DSP8-U10 ETU is required for 8ports. Two DSP8-U10 ETUs are
required for 12- or 16-ports.
DSPII-U10 Unit with
In-Mail 2-port or InMail 4-port Compact
Flash card installed.
This unit is a daughter board that is
installed on the CPUII( )-U10 ETU
and is used for the VRS or In-Mail
Compact Flash
1
1
ESI(8)-U( ) ETU
8-Port Electronic Station Interface
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23
ESIB(8)-U( ) ETU
This 8-Port Electronic Station
Interface ETU contains eight circuits.
Each circuit can support any
Attendant Console, Multiline
Terminal, or Single Line Telephone
adapter.
This ETU is installed in slots S1~S8
in the basic or expansion B64-U20
KSU. The maximum number
depends on other station ETUs
installed. This ETU shares the total
number of extension ports in the
system.
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23
General Description Manual
Notes 1, 6
3-3
Document Revision 1
Electra Elite IPK II
Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued)
Maximum Capacities
Station Interface
Units
Description
Basic Port
Package
Expanded
Port
Package
Notes
ESIB(8)-U( ) ETU with
ESIE(8)-U( ) ETU
These ETUs are a 16-Port Electronic
Station Interface. The ESIE ETU is
installed on ESIB ETU. This
Electronic Station Interface ETU
contains eight circuits. Each circuit
can support any Attendant Console,
Multiline Terminal, or Single Line
Telephone adapter.
This ETU is installed in slots S1~S8
in the basic or expansion B64-U20
KSU. The maximum number
depends on other station ETUs
installed. This ETU shares the total
number of extension ports in the
system.
3
15
Notes 1, 6
FMS(2)/(4)-U( ) ETU
This 2- or 4-Port Digital Voice Mail
System is installed in any interface
slot. It has eight channels of built-in
Voice Mail. The system recognizes
this ETU as a VMS(4)-U( ) ETU. This
ETU shares the total number of
station ports in the system.
1
1
Notes 1~4, 6
FMS(8)-U( ) ETU
This 8-Port Digital Voice Mail System
is installed in any interface slot. It has
two or four channels of built-in Voice
Mail. The system recognizes this
ETU as a VMS(8)-U( ) ETU. This
ETU shares the total number of
station ports in the system.
1
1
Notes 1, 3, 4, 6
IVR Application
[VMP(4)/(8)-U( ) ETU
with IVR HDD Kit]
This Interactive Voice Response ETU
has four ports to support IVR
applications. When the DSP-U( )
module is attached, eight ports are
available. It is installed in any
interface slot. This ETU shares the
number of station ports in the system.
1
1
Notes 1, 3, 4, 6
3-4
Equipment
Electra Elite IPK II
Document Revision 1
Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued)
Maximum Capacities
Station Interface
Units
Description
Basic Port
Package
Expanded
Port
Package
Notes
OPX(2)-U( ) ETU
This 2-Port Off-Premise Extension
Interface ETU provides termination
and operation of two off-premise
extensions. Each ETU has a built-in
ringer signal generator (RSG). Up to
1600 ohms of resistance (including
the Single Line instrument) is
acceptable between the OPX ETU
and the Single Line Telephone.
This ETU is installed in slots S1~S8
in any B64-U20 KSU and shares the
number of station ports in the system.
6
22
Note 1, 2, 6
SLI(4)-U( ) ETU
This 4-Port Single Line Interface ETU
supports four Single Line Telephones
and/or analog voice mail ports. Each
ETU provides a built-in ringer signal
generator (RSG) and Message
Waiting (MW) LED voltage to Single
Line Telephones.
This ETU is installed in slots S1~S8
in any B64-U20 KSU. The maximum
number depends on other station
ETUs installed. This ETU shares the
total number of station ports in the
system.
12
22
Notes 1, 6
SLI(8)-U( ) ETU
This 8-Port Single Line Interface ETU
supports eight Single Line
Telephones and/or analog voice mail
ports. Each ETU provides a built-in
ringer signal generator (RSG) and
Message Waiting (MW) LED voltage
to Single Line Telephones.
This ETU is installed in slots S1~S8
in any B64-U20 KSU. The maximum
number depends on other station
ETUs installed. This ETU shares the
total number of station ports in the
system.
6
22
Notes 1, 6
General Description Manual
3-5
Document Revision 1
Electra Elite IPK II
Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued)
Maximum Capacities
Station Interface
Units
Description
Basic Port
Package
Expanded
Port
Package
Notes
SLIB(4)-U( ) ETU
This 4-Port Single Line Interface ETU
supports four Single Line
Telephones. Each ETU provides a
built-in ringer signal generator (RSG)
and Message Waiting (MW) LED
voltage to Single Line Telephones.
This ETU is installed in slots S1~S8
in any B64-U20 KSU. The maximum
number depends on other station
ETUs installed. This ETU shares the
total number of station ports in the
system.
12
22
Notes 1, 6
SLIB(4)-U( ) ETU with
SLIE(4)-U( ) ETU
installed
These ETUs are an 8-Port Single
Line Interface. The SLIE ETU is
installed on the SLIB ETU, and they
support eight Single Line Telephones
with built-in ringer signal generator
(RSG) and Message Waiting (MW)
LED voltage to Single Line
Telephones.
This combination ETU is installed in
slots S1~S8 in any B64-U20 KSU.
The maximum number depends on
other station ETUs installed. This
ETU shares the total number of
station ports in the system.
6
22
Notes 1, 6
VMS(2)/(4)-U( ) ETU
This 2- or 4-Port Digital Voice Mail
System is installed in any Interface
slot. It has two or four channels of
built-in voice mail. The system
recognizes this ETU as a VMS(4)-U( )
ETU. This ETU shares the total
number of station ports in the system.
1
1
Notes 1~4, 6
VMS(8)-U( ) ETU/
This 8-Port Digital Voice Mail System
is installed in any Interface slot. It
has eight channels of built-in voice
mail. The system recognizes this
ETU as a VMS(8)-U( ) ETU. This
ETU shares the total number of
station ports in the system.
1
1
Notes 1, 3, 4,
6
3-6
Equipment
Electra Elite IPK II
Document Revision 1
Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued)
Maximum Capacities
Station Interface
Units
Description
Basic Port
Package
Expanded
Port
Package
Notes
VP(4)/(8)-U( )
(System) ETU
This 4- or 8-Port Digital Voice Mail
System has ports that support
TeLANophy, inbound/outbound
faxing, and Hospitality/HVM
applications.
It is installed in any interface slot and
shares the total number of station
ports in the system.
1
1
Notes 1, 3, 4, 6
VP(12)/(16)-U( )
(Daughter) ETU
This 12- or 16-Port Digital Voice Mail
System and the 4- or 8-port provide a
12- or 16-port Digital Voice Mail
System with ports that support
TeLANophy, inbound/outbound
faxing, and Hospitality/HVM
applications.
It is installed in any interface slot and
shares the total number of station
ports in the system.
1
1
Notes 1,3~6,
Note 1:
Calculating maximum capacities is based on the system having a minimum of eight Electronic Station Interface
(ESI) ports and four trunk ports.
Note 2:
When 2-port Station Interface ETUs are installed, the system uses four ports from its maximum port capacity.
Note 3:
Only one CMS, FMS, VMS, VP, CTI, CTP, IVR system can be installed in one Electra Elite IPK II system.
Note 4:
A maximum of 32 Digital Voice Mail ports are available.
Note 5:
Two physical Interface Slots are used for the EliteMail VP 12/16-port system and the EliteMail CTI 12/16-port
system.
Note 6:
Refer to the KSU Power-Based Calculator Chart.
Note 7:
When the DSPII-U10 Unit with an In-Mail 2- or 4-port Compact Flash is installed on the CPUII( )-U( ) ETU, it
uses four ports from the maximum station port capacity.
General Description Manual
3-7
Document Revision 1
Electra Elite IPK II
Table 3-2 Maximum System Capacities for Trunk Interface ETUs
Maximum Capacities
Trunk Interface
ETUs
Description
Basic Port
Package
Expanded
Port Package
Notes
BRT(4)-U( ) ETU
This 4-Port Basic Rate Interface for 8
trunks provides four channels (eight
voice channels) for an ISDN-Basic
Rate Interface. Caller ID is supported.
This ETU is installed in slots S1~S4 in
the basic or first expansion B64-U20
KSU. The maximum number depends
on other trunk ETUs installed. This
ETU shares the total number of
CO/PBX lines in the system.
7
23
Notes 1, 6
COI(4)-U( ) ETU
This 4-Port CO/PBX Line Interface has
built-in fuses (posistors), supports four
outside (CO/PBX) lines, and provides
circuitry for ring detection, holding and
dialing. The outside lines must be Loop
Start DTMF trunks. This ETU is
installed in slots S1~S8 in the basic or
expansion B64-U20 KSU. The
maximum number depends on other
trunk ETUs installed. This ETU can
provide an E911 CAMA trunk.
This ETU shares the total number of
CO/PBX lines in the system.
14
23
Note 1
COI(8)-U( ) ETU
This 8-Port CO/PBX Line Interface has
built-in fuses (posistors), supports
eight outside (CO/PBX) lines, and
provides circuitry for ring detection,
holding and dialing. The outside lines
must be Ground Start DTMF trunks.
This ETU is installed in slots S1~S8 in
the basic or expansion B64-U20 KSU.
The maximum number depends on
other trunk ETUs installed. This ETU
can provide an E911 CAMA trunk.
This ETU shares the total number of
CO/PBX lines in the system.
7
23
Note 1
3-8
Equipment
Electra Elite IPK II
Document Revision 1
Table 3-2 Maximum System Capacities for Trunk Interface ETUs (Continued)
Maximum Capacities
Trunk Interface
ETUs
Description
Basic Port
Package
Expanded
Port Package
Notes
COIB(4)-U( ) ETU
This 4-Port CO/PBX Line Interface can
function the same as the COI(4) or
COID(4) ETU to provided a Central
Office Interface. When set for COID
mode, Loop Start DTMF trunks and/or
Caller ID trunks are supported, and the
ETU supports loop start only. When
the ETU is set for COI mode, loop start
or ground start DTMF trunks are
supported, but Caller ID is not
supported. Connections for ground
start trunks are polarity sensitive. This
ETU can provide an E911 CAMA
trunk. For COID mode, Caller ID
trunks must be installed in slots
S1~S4. This ETU shares the total
number of CO/PBX lines in the system.
Tip and Ring electrical fuses are
provided to comply with UL 1459
requirements.
14
23
Notes 1, 3
COIB(8)-U( ) ETU
8-Port CO/PBX Line Interface can
function the same as the COI(4) or
COID(4) ETU to provided a Central
Office Interface. When set for COID
mode, Loop Start DTMF trunks and/or
Caller ID trunks are supported, and the
ETU supports loop start only. When
the ETU is set for COI mode, loop start
or ground start DTMF trunks are
supported, but Caller ID is not
supported. Fax CO Branch is not
supported. Connections for ground
start trunks are polarity sensitive. Only
DTMF signaling is supported. This
ETU can provide an E911 CAMA
trunk. For COID mode, Caller ID
trunks must be installed in slots
S1~S4. This ETU shares the total
number of CO/PBX lines in the system.
Tip and Ring electrical fuses are
provided to comply with UL 1459
requirements.
7
23
Note 1
General Description Manual
3-9
Document Revision 1
Electra Elite IPK II
Table 3-2 Maximum System Capacities for Trunk Interface ETUs (Continued)
Maximum Capacities
Trunk Interface
ETUs
Description
Basic Port
Package
Expanded
Port Package
Notes
DID(4)-U( ) ETU
This 4-Port Direct Inward Dialing
Interface supports four DID or four twoway DID lines. Each ETU requires one
interface slot in the KSU. Immediate,
wink start, second dial tone, and delay
dial signaling can be combined on this
ETU.
This ETU is installed in slots S1~S8 in
any B64-U20 KSU. The maximum
number depends on other trunk ETUs
installed. This ETU shares the total
number of CO/PBX lines in the system.
14
23
Notes 1,4
DTI-U40 ETU for
DTI Function
DTI-U40 ETU for
PRI Function
This T1/FT1 Trunk Interface or ISDNPrimary Rate digital trunk terminates
Fractional T1 trunks (Up to 24 DS-0
channels). This ETU supports
K-CCIS, ANI/DNIS trunks, and CSU
less function on T1. A combination of
ground start and loop start signaling
can be used on the DTI-U40 ETU. Dial
pulse dialing, DTMF, Tie Line (E&M),
and DID are supported. This ETU has
24 built-in DTMF detectors. Trunks
are assigned in groups of four.
When channels are assigned to ANI,
Feature Group D is supported.
Feature Group D incoming MF/
outgoing DTMF signaling and K-CCIS
signaling with point-to-point E&M Tie
lines are also supported.
This ETU is installed in slots S1~S8 in
any B64-U20 KSU. The maximum
number depends on other trunk ETUs
installed. This ETU shares the total
number of CO/PBX lines in the system.
2
11
Notes 1, 5, 7.
3 - 10
Equipment
Electra Elite IPK II
Document Revision 1
Table 3-2 Maximum System Capacities for Trunk Interface ETUs (Continued)
Maximum Capacities
Trunk Interface
ETUs
TLI (2)-U( ) ETU
Description
This 2-Port Tie Line Interface ETU
supports the termination and operation
of two E&M tie lines (4-wire, type I and
type V, and 10/20 pps Dial Pulse or
DTMF). Immediate, wink start, second
dial tone, and delay dial signaling can
be combined on this ETU. This ETU is
installed in slots S1~S8 in any
B64-U20 KSU. The maximum number
depends on other trunk ETUs installed.
This ETU shares the total number of
CO/PBX lines in the system.
Basic Port
Package
Expanded
Port Package
14
23
Notes
Note 2
Note 1:
Calculating maximum capacities are based on the system having a minimum of eight Electronic Station Interface
(ESI) ports and four Trunk ports.
Note 2:
When 2-port Trunk Interface ETUs are installed, the system uses four ports from its maximum port capacity.
Note 3:
With the Electra Elite IPK II Expanded Port Package, a maximum of 14 COIB(4)-U( ) ETUs can be installed as
COID(4)-U( ) ETUs.
Note 4:
Refer to the KSU Power-Based Calculator Chart.
Note 5:
Firmware 5.0 or higher is required.
Note 6:
Firmware 3.0 or higher is required.
Note 7:
The first four DTI/PRI ETUs are assigned 24 Channels, the next 6 are assigned 16 Channels, and the 11th is
assigned eight channels.
Table 3-3 Maximum System Capacities for Application Interface ETUs
Maximum Capacities
Application
Interface ETUs
BSU(4M)-U20 ETU
Description
Basic Port
Package
Expanded
Port Package
The Master 4-Base Station Unit for
Wireless DECT provides connections
for up to 16 Base Stations when using
two BSU(6S) ETUs. This ETU is
installed in slots S1~S8 (S2~S8 when
using one slave ETU or S3~S8 when
using two slave ETUs) in any B64-U20
KSU.
1
1
General Description Manual
Notes
Notes 1, 2
3 - 11
Document Revision 1
Electra Elite IPK II
Table 3-3 Maximum System Capacities for Application Interface ETUs (Continued)
Maximum Capacities
Application
Interface ETUs
Description
Basic Port
Package
Expanded
Port Package
BSU(2S)-U20 ETU
This Slave 2-Base Station Unit for
Wireless DECT has connections for
two Base Stations and must be used
with the BSU(4M)-U20 ETU. This ETU
is installed in the first or second slot to
the left of the BSU(4)-U20 ETU.
2
2
Notes 1, 2
BSU(6S)-U20 ETU
This Slave 6-Base Station Unit for
Wireless DECT has connections for six
Base Stations and must be used with
the BSU(4M)-U20 ETU. This ETU is
installed in the first or second slot to
the left of the BSU(4)-U20 ETU.
2
2
Notes 1, 2
CCH(4)-U( ) ETU
This 4-Channel - Common Channel
Handler (CCH) for K-CCIS provides
four K-CCIS routes to coordinate
receiving common channel data from a
distant system or to coordinate
sending it to a distant system.
1
1
HUB(8)-U( ) ETU
This 8-Port Switching HUB is an
optional Ethernet interface that
supports eight internet ports. Each
port has two LEDs that indicate status
and activity. One port can be a source
port, and another port can be used to
mirror source and monitor data traffic.
One ETU can be installed in slots
S1~S8 in each cabinet. This ETU
cannot be installed in a KSU that
contains EliteMail VP and IVR or CTI
and IVR systems.
1
1
IAD(8)-U( ) ETU
configured for ESI
For Megaco Station
3
14
IAD(8)-U( ) ETU
configured for
CCISoIP
For CCISoIP
6
22
PVA( )-U10 ETU as
an IP Station
(MEGACO)–MG16
For MEgaco Station
2
13
3 - 12
Notes
Note 1
Note 3
Equipment
Electra Elite IPK II
Document Revision 1
Table 3-3 Maximum System Capacities for Application Interface ETUs (Continued)
Maximum Capacities
Application
Interface ETUs
Description
PVA( )-U ETU as
K-CCIS – IP with
PVA
For K-CCIS
Basic Port
Package
Expanded
Port Package
2
11
Notes
Note 1:
Refer to the KSU Power-Based Calculator Chart .
Note 2:
A maximum of three BSU(4M)/(2S)/(6S) DECT Wireless ETUs can be installed.
Note 3:
The IAD(8)-U( ) ETU is assigned as a CCISoIP ETU and counts as 8 trunk ports when installed with the IP CCH
ETU application loaded.
A maximum of one BSU(M) Master and two BSU(2S)/(6S) Slave ETUs can be
installed.
SECTION 2
KSU POWER-BASED CALCULATOR CHART
The Card Calculator on the next page allows you to determine the maximum power
consumption for the Power supply in each cabinet under the following conditions:
H
Each basic cabinet can contain a maximum of 10 cards.
H
Each expansion cabinet can contain a maximum of nine cards.
H
The total point value cannot exceed 1000 points for +5V.
H
The total point value cannot exceed 1000 points for -24V.
To calculate the two values (+5V and -24V) for a card:
1.
Pick the card type in the chart below.
2.
Calculate the +5V total point value by multiplying the number of cards by
the +5V value in the chart.
3.
Calculate the -24V total point value by multiplying the number of cards by
the -24V value in the chart.
General Description Manual
3 - 13
Document Revision 1
Electra Elite IPK II
An example is shown below:
H
+5V
Five ESIB(8)-U10 ETUs multiplied by a table value of 21 is 105 points toward a
possible 1000 (895 points remaining).
H
-24V
Five ESIB(8)-U10 ETUs multiplied by a table value of 83 is 415 points toward a
possible 1000 (585 points remaining).
Table 3-4 KSU Power-Based Calculator Chart
Power Consumption
Package Name
+5V
-24V
Number of
ETUs
Equivalent Total Power
Point
+5V
-24V
Common
CPUII( )-U10 ETU
200
0
CF ETU
7
0
EXP-U10 ETU
6
0
MOD-U10 Unit
25
0
Trunk
BRT(4)-U( ) ETU
67
0
COI(4)-U10 ETU
48
5
COI(8)-U10 ETU
82
9
COID(8)-U( ) ETU
55
9
COIB(4)-U20 ETU
29
5
COIB(4)-U30 ETU
29
5
COIB(8)-U30 ETU
54
9
DID(4)-U( ) ETU
24
30
DTI-U10/20/30 ETU
84
0
DTI-U40 ETU
73
0
IAD(8) ETU
31
110
TLI(2)-U( ) ETU
15
10
Station
3 - 14
CNF(16)-U20 ETU
17
52
ESI(8)-U( ) ETU
21
83
ESIB(8)-U10 ETU
21
83
ESIB(8) plus ESIE(8)-U10 ETU
(16 Ports)
32
166
Equipment
Electra Elite IPK II
Document Revision 1
Table 3-4 KSU Power-Based Calculator Chart (Continued)
Power Consumption
Package Name
+5V
-24V
OPX(2)-U( ) ETU
22
30
SLI(4)-U( ) ETU
29
25
SLI(8)-U( ) ETU
52
29
SLIB(4)-U( ) ETU
30
17
SLIE(4)-U( ) ETU
17
12
Number of
ETUs
Equivalent Total Power
Point
+5V
-24V
Voice Mail
CMS(2)-U10 ETU
62
54
CMS(4)-U10 ETU
62
54
FMS(2)-U10 ETU
62
54
FMS(4)-U10 ETU
62
54
VMS(2)/(4)-U10 ETU
60
57
VMS(8)-U10 ETU
64
84
FMS(2)/(4)-U20 ETU
75
97
FMS(8)-U20 ETU
100
97
VMS(2)-U20 ETU
74
100
VMS(4)-U20 ETU
74
100
VMS(8)-U20 ETU
99
101
CMS(2)-U30 ETU
55
68
CMS(4)-U30 ETU
55
68
FMS(2)-U30 ETU
55
68
FMS(4)-U30 ETU
55
68
FMS(8)-U30 ETU
81
68
VMS(4)-U30 ETU
55
96
VMS(8)-U30 ETU
80
100
VMS(4)-U40 ETU
55
96
VMS(8)-U40 ETU
80
100
FMS(2)-U40 ETU
55
68
FMS(4)-U40 ETU
55
68
FMS(8)-U40 ETU
81
68
VP/CTI/IVR(8)-U10 ETU
155
193
VP/CTI/IVR(16)-U10 ETU
274
193
CTP( )-U10 ETU
120
288
General Description Manual
3 - 15
Document Revision 1
Electra Elite IPK II
Table 3-4 KSU Power-Based Calculator Chart (Continued)
Power Consumption
Package Name
+5V
-24V
Number of
ETUs
Equivalent Total Power
Point
+5V
-24V
XXX
XXX
Optional
BSU(4M)-U20 ETU
77
47
BSU(2S)-U20 ETU
35
26
BSU(6S)-U20 ETU
47
69
CCH(4)-U( ) ETU
50
0
HUB-U10 ETU
250
0
VMP( )-U40 ETU
55
96
Total Points
XX
An example of KTS Configuration with a Basic and Expansion Cabinet using the
Calculator Chart is shown below.
SAMPLE CALCULATION USING KSU POWER-BASED CALCULATOR CHART
Package
Quantity
Total Power Consumption +5V
value from Chart
Total Power Consumption -24V
value from Chart
Basic Cabinet
CPUII( )-U10 ETU
1
200
0
ESIB/E(8)-U10 ETU
3
96
498
ESIB(8)-U10 ETU
1
21
83
SLIB(4)-U10 ETU
3
90
51
SLIE(4)-U( ) ETU
3
51
36
CTP(8)-U10 ETU
1
120
288
Totals
10
578
956
Expansion Cabinet
3 - 16
EXP-U10 ETU
1
6
0
DTI-U30 ETU
1
84
0
DTI-U40 ETU
1
73
0
CCH(4)-U10 ETU
1
50
0
ESIB/E(8)-U10 ETU
4
128
664
COIB(4)-U30 ETU
1
29
5
Totals
9
370
669
Equipment
Installation, Programming, and Maintenance
Overview
SECTION 1
INSTALLATION
Reduced Installation Time
The Electra Elite IPK II System uses modularity and connectivity
throughout to reduce installation time and labor. The modular Key Service
Units (KSUs) are installed vertically for the Electra Elite IPK II system.
Most internal connections are made with plug and jack.
Reducing the labor required for installation, modularity and connectivity
increase reliability. No wiring changes are made in the KSUs and all
connectors are factory tested.
Chapter
4
The power supply unit and the battery backup unit are installed in the KSU
and allow easy connection to extra battery backup units. All circuits
installed in the KSUs are located on printed circuit boards that plug into
prewired connector slots. Connection for voice and data between the
KSUs is provided by a single ribbon cable between the basic and
expansion KSUs. Voice and data are transmitted between KSUs using an
EXP-U( ) ETU in the Electra Elite IPK II system.
Connection to telephones, outside lines, and other external devices is
made using telephone cable connectors. A music source for Music on
Hold is connected by standard audio equipment plugs.
Universal Slots
Using Universal Slots maximizes flexibility by allowing installation of any
ETU into any interface slot. Full use of each KSU, before adding another,
reduces hardware requirements.
Resident System Program
A Resident System Program is provided when the system first receives
power. The CPU scans the KSUs and recognizes the ETUs and Multiline
Terminals that are connected to the system. Standard (default) values are
assigned in the System Program for all system and device parameters to
allow the system to operate immediately after initialization, before
programming is done.
General Description Manual
4-1
Document Revision 1
Electra Elite IPK II
The assignments provided by the Resident System Program can be altered to fit the
requirements of a particular installation. Changing programming assignments is the
function of two preassigned Multiline Terminals or a personal computer. When
programming from a Multiline Terminal, Flexible Line keys and the dial pad are used
to enter new values, and the display provides the necessary information for
programming.
Multiline Terminals and Single Line Telephones
A variety of telephones can be connected to satisfy the requirements of a particular
installation. All Multiline Terminals are fully modular and are powered from the central
unit. Cabling is twisted 1-pair for proprietary Multiline Terminals and Single Line
Telephones.
SECTION 2
PROGRAMMING
From Multiline Terminals
Programming is done using DTH/DTR/DTP-8D-1 TEL, ITH/DTU-8D-2 TEL, DTH/DTR/
DTP-16D-1 TEL, ITH/DTU-16D-2 TEL, DTH/DTR/DTP-32D-1 TEL, or DTU-32D-2 TEL
Multiline Terminal. The first two ESI(8)-U( ) or ESIB(8)-U( ) ETU ports are automatically
assigned for programming.
When a programming Multiline Terminal is off-line in the Program Mode, the rest of
the system continues to function. Most program changes can be entered anytime, but
some changes take effect only when the affected stations and circuits are idle. This
avoids disrupting calls in progress.
PC Programming
System data can be transferred to/from a disk for backup. The System Program End
User software allows end users to program several features for their Multiline
Terminals, such as: Line Key Assignment, Telephone Names, Zone Paging Groups,
or various timers.
Battery Backup
CPU battery backup retains the System Program and System Programmed Data for
approximately 21 days during power loss when the batteries are fully charged.
The batteries, located in the KSUs, support system operation for up to 30 minutes
during a power outage.
4-2
Installation, Programming, and Maintenance Overview
Electra Elite IPK II
Document Revision 1
User Programmable Features
Multiline Terminal users can also program the following features from their station:
J
J
J
Ringing Line Preference
Feature Access and/or One-Touch keys (e.g., Speed Dial or Direct Station
Selection.)
Speed Dial
Multiline Terminals without programmable One-Touch keys and Single Line
Telephones can be used to program Station Speed Dial memories. Attendant
Positions can be used to program System Speed Dial memories and the System
Clock/Calendar.
SECTION 3
MAINTENANCE
Installing Interface ETUs without Disrupting Ongoing Calls
Each interface and optional ETU has an ON/OFF switch with an LED indication of
power status. An interface ETU with this switch OFF can be removed or installed with
the system power on.
The combination of status indication and ETU replacement with power on allows the
maintenance technician to replace suspect circuits without disrupting ongoing calls.
Up/Down Load of Data
Using System Program Technician/End-User Software, Station Speed Dial data,
System Speed Dial data, and all System Data can be transferred from/to a PC. The
Up/Down Load may be accomplished from a local or remote location.
General Description Manual
4-3
Document Revision 1
Electra Elite IPK II
THIS PAGE INTENTIONALLY LEFT BLANK
4-4
Installation, Programming, and Maintenance Overview
Hardware Specifications
SECTION 1
SYSTEM CAPACITY
The Electra Elite IPK II system consists primarily of the Basic KSU and the
Expansion KSUs. Expansion KSUs can be stacked vertically on the Basic
KSU to expand the system capacity. Two expansion KSUs can be added
to expand to 24 interface slots. The B64-U20 KSU is used for the basic
and both expansion KSUs.
1.
Basic KSU: 8 interface slots
2.
Basic KSU + Expansion KSU: 16 interface slots
3.
Basic KSU + 2 Expansion KSUs: 24 interface slots
Chapter
5
Some capacities of the Electra Elite IPK II system are listed below in Table
5-1 System Capacities.
Table 5-1 System Capacities
Hardware
Maximum Capacities/System Slots
Basic Unit
8 interface slots
Basic + Expansion Unit
16 interface slots
Basic + 2 Expansion Units
24 interface slots
Refer to Section 3 System Description on page 1-8 in Chapter 1
Introduction for maximum system capacities.
SECTION 2
TRAFFIC CAPACITY
Table 5-2 Traffic Capacity provides information about the traffic capacity
for the Basic Port Package and The Expanded Port Package.
Table 5-2 Traffic Capacity
Traffic Capacity
Basic Port Package
Expanded Port Package
Traffic Capacity (CPUII)
3215 BHCA
3215 BHCA
Busy-Hour Call Attempts (BHCA) is the number of times a telephone call is attempted during
the busiest hour.
General Description Manual
5-1
Document Revision 1
SECTION 3
Electra Elite IPK II
CABLING REQUIREMENTS AND SPECIFICATIONS
This section provides cabling requirements and specifications for various equipment
used in the Electra Elite IPK II system.
Figure 5-1 Connecting the ESI Using Twisted 2-Pair Cable provides a diagram of the
KSU connected with each of the Multiline Terminals and Single Line Telephones by a
separate twisted 1-pair cable or 2-pair cable (only for Multiline Terminals).
Twisted 2-Pair Cable
RJ-11
ESI
Multiline Terminal
Figure 5-1 Connecting the ESI Using Twisted 2-Pair Cable
Refer to the following tables for cabling requirements and specifications.
J
J
J
J
5-2
Table 5-3 Dterm Series i or Dterm IP Terminal Loop Resistance and Cable Length
Table 5-4 Electra Elite/Dterm Series E Multiline Terminal Loop Resistance and
Cable Length
Table 5-5 Cable Connection Between the Analog Port and the Single Line
Equipment
Table 5-6 Cabling Requirements
Hardware Specifications
Electra Elite IPK II
Document Revision 1
Table 5-3 Dterm Series i or Dterm IP Terminal Loop Resistance and Cable Length
Maximum
Loop
Resistance
(without AC
Adapter)
(Ohms)
By Twisted
1-Pair
Cable
(without
AC
Adapter)
24 AWG
By Twisted
2-Pair
Cable
(without
AC
Adapter)
24 AWG
Maximum
Loop
Resistance
(with AC
Adapter)
(Ohms)
By Twisted
1-Pair
Cable (with
AC
Adapter)
24 AWG
By Twisted
2-Pair
Cable (with
AC
Adapter)
24 AWG
DTH-8-1 TEL
DTR-8-1 TEL
37
700
1400
107
2000
2000
DTH-8D-1 TEL
DTR-8D-1 TEL
ITH-8D-2/3 TEL
37
700
1400
107
2000
2000
DTH-16-1 TEL
DTR-16-1 TEL
35
660
1320
107
2000
2000
DTH-16D-1 TEL
DTR-16D-1 TEL
ITH-16D-2/3 TEL
35
660
1320
107
2000
2000
DTH-32D-1 TEL
DTR-32D-1 TEL
26
500
1000
107
2000
2000
DTH-16LD-1 TEL
37
700
1400
107
2000
2000
DCR-60-1
Console
—
—
—
107
2000
2000
Terminal or
Adapter
,
,
An AC Adapter is required.
General Description Manual
5-3
Document Revision 1
Electra Elite IPK II
Table 5-4 Electra Elite/Dterm Series E Multiline Terminal Loop Resistance and Cable
Length
Maximum Loop
Resistance
(Ohms)
Maximum Feet by
Twisted 1-Pair Cable
24 AWG
Maximum Feet by
Twisted 2-Pair Cable
24 AWG
DTU-8-1 TEL
DTP-8-1 TEL
35
600
1000
DTU-8D-2 TEL
DTP-8D-1 TEL
35
600
1000
DTU-16-1 TEL
DTP-16-1 TEL
26
450
900
DTU-16D-2 TEL
DTP-16D-1 TEL
26
450
900
DTP-16HC-1 TEL,
57
DTU-32-1 TEL
DTP-32-1 TEL
21
360
720
DTU-32D-2 TEL
DTP-32D-1 TEL
21
360
720
DTR-2DT-1 TEL
35
600
1000
DTR-4D-1 TEL
37
700
1400
DTR-4R-1/2 TEL
N/A
650
1000
DTH-4R-1/2 TEL
N/A
650
1000
SLT(1)-U( ) ADP,,
35
600
1000
DP-D-1
20
410
820
Terminal or Adapter
1083
, An AC Adapter is required for the DTP-16HC-1 TEL.
,, The length for the specified SLT Adapter is the length between the SLT Adapter and the ESI.
5-4
Hardware Specifications
Electra Elite IPK II
Document Revision 1
Table 5-5
Cable Connection Between the Analog Port and the Single Line
Equipment
Cable
Maximum Feet from Connected
Equipment to Telephone
AD(A)-R or AD(A)-2R Unit
Twisted Pair
10 feet
ADA(2)-W Unit
Twisted Pair
10 feet
AP(A)-R or AP(R)-R Unit
Twisted Pair
50 feet
APA-U Unit or APR-U Unit
Twisted Pair
50 feet
OPX(2)-U( ) ETU
Twisted Pair
1,600 ohms
SLI(4)/(8)-U( ) ETU
Twisted Pair
300 ohms
SLTII(1)-U( ) ADP
Twisted Pair
50 feet
Connected Equipment
Mixing digital and analog ports through the same 25-pair cable runs is not recommended.
Table 5-6 Cabling Requirements
Connected Equipment
SECTION 4
Cable
Music on Hold and Background Music Sources
Hi-Fi Shielded Audio Cable
External Amplifier
Hi-Fi Shielded Audio Cable
ITH Cabling
Cat 5 Straight Data Network
Cable - 100 meters maximum
distance.
POWER REQUIREMENTS
The power supply inputs and the power consumption specifications for the Electra
Elite IPK II are listed below.
4.1
Power Supply Inputs
The AC input (P64-U( ) PSU) requirements for the Electra Elite IPK II are listed
below:
H
H
H
H
H
General Description Manual
117 Vac ± 10%
60 Hz ± 10%
Single Phase
7.5A circuit
A dedicated outlet, separately fused and grounded.
5-5
Document Revision 1
4.2
Electra Elite IPK II
Power Supply Consumption
Table 5-7 Power Consumption
Maximum
RMS
Current
Watts Used
(Idle)
Watts Used
(Maximum)
Basic KSU – B64-U20 KSU
2.5 A
120
230
Basic KSU + Expansion KSU
5.0 A
240
460
Basic KSU + 2 Expansion KSUs
7.5 A
360
690
KSU
When replacing fuses, refer to the specifications in Table 5-8 Fuse
Replacement.
Table 5-8 Fuse Replacement
Unit
Fuse
Number
Specifications
Description
Dimensions
P64-U( ) PSU
F1
125V, 6.0A
AC Input
1/4” x 1 1/4”
P64-U( ) PSU
F101
250V, 10A
Battery Input
1/4” x 1 1/4”
All fuses are normal blown glass tube.
Do not use slow blow fuses. Replace with a fuse of the
same type and rating.
SECTION 5
ENVIRONMENTAL CONDITIONS
5.1
Temperature
H
H
5.2
Recommended Long Term: +50°F ~ +90°F (10°C ~ 32.2°C)
Humidity
H
5.3
Operating: +32°F ~ +104°F (0°C ~ 40°C)
Operating: 10% ~ 90% noncondensing
Weights and Dimensions
Table 5-9 Weights and Dimensions provides weights and dimensions for the
units, ETUs and KSUs.
5-6
Hardware Specifications
Electra Elite IPK II
Document Revision 1
Table 5-9 Weights and Dimensions
Shipping
Weight 1
Height
Width
Depth
ACA-U Unit
22.5 oz
(638 g)
3.4”
(86 mm)
4.2”
(107 mm)
5.2”
(133 mm)
AD(A)-R Unit
4.0 oz
(113 g)
2.25”
(56.25 mm)
2.75”
(68.75 mm)
5.5”
(137.5 mm)
AD(A)-2R Unit
4.0 oz
(113 g)
2.25”
(56.25 mm)
2.75”
(68.75 mm)
5.5”
(137.5 mm)
AP(A)-R Unit
5.6 oz
(158 g)
2.25”
(56.25 mm)
2.75”
(68.75 mm)
5.5”
(137.5 mm)
AP(R)-R Unit
5.6 oz
(158 g)
2.25”
(56.25 mm)
2.75”
(68.75 mm)
5.5”
(137.5 mm)
B64-U20 KSU
460.8 oz
(13063 g)
13.0”
(328.7 mm)
14.0”
(354 mm)
10.25”
(259 mm)
BRT(4)-U10 ETU
14.6 oz
(414 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
BRT(4)-U20 ETU
11.3 oz
(320 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
BSU(4M)-U20 ETU
14.8 oz
(419 g)
1.97”
(50mm)
8.27”
(210 mm)
11,47”
(290 mm)
BSU(2S)-U20 ETU
13.4 oz
(381 g)
1.97”
(50mm)
8.27”
(210 mm)
11,47”
(290 mm)
BSU(6S)-U20 ETU
15 oz
(423 g)
1.97”
(50mm)
8.27”
(210 mm)
11,47”
(290 mm)
CCH(4)-U( ) ETU
12.0 oz
(340 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
CMS(2)/(4)-U( ) ETU
102.4 oz
(2903 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
CMS/FMS/VMS-U30 ( ) ETU
102.4 oz
(2903 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
CNF(8)-U( ) ETU
12.0 oz
(340 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
CNF(16)-U20 ETU
12.3 oz
(349 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
COI(4)-U( ) ETU
13.6 oz
(385 g
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
COI(8)-U( ) ETU
16.6 oz
(471 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
COIB(4)-U( ) ETU
14.4 oz
(408 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
Unit
General Description Manual
5-7
Document Revision 1
Electra Elite IPK II
Table 5-9 Weights and Dimensions (Continued)
Shipping
Weight 1
Height
Width
Depth
COIB(8)-U( ) ETU
16.6 oz
(471 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
COID(4)-U( ) ETU
14.4 oz
(408 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
COID(8)-U( ) ETU
16.6 oz
(471 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
CPUII( )-U10 ETU
13.4 oz
(380 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
CT(A)-R Unit
4.0 oz
(113 g)
2.25”
(56.25 mm)
2.75”
(68.75 mm)
5.5”
(137.5 mm)
CTA-U Unit
4.3 oz
(122 g)
2.4”
(60 mm)
2.3”
(59 mm)
4.8”
(121 mm)
CTI/VP(4)/(8)/(12)/(16)-U( ) ETU
192 oz 2
(5443 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
CTP-U10 ETU
20 oz 3
(580 g)
.8”
(20 mm)
7.5”
(190 mm)
7.5”
(190 mm)
CTU(C)-U Unit
9.5 oz
(270 g)
2.4”
(60 mm)
4.3”
(110 mm)
4.4”
(112 mm)
CTU(S)-U Unit
9.5 oz
(270 g)
2.4”
(60 mm)
4.3”
(110 mm)
4.4”
(112 mm)
CT(U)-R Unit
8.4 oz
(239 g)
2.25”
(56.25 mm)
2.75”
(68.75 mm)
5.5”
(137 mm)
DCR-60-1 Console
53 oz
(1503 g)
4.2”
(107 mm)
12.8”
(326 mm)
7.14”
(182 mm)
DID(4)-U( ) ETU
15.5 oz
(439 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
DP-D-1A Doorphone
8.4 oz
(238 g)
1.5”
(38 mm)
5.5”
(140 mm)
4.6”
(121 mm)
DTH-16D-1 TEL
DTR-16D-1 TEL
43.5 oz
(1233 g)
4.78”
(122 mm)
10.2”
(260 mm)
9.8”
(250 mm)
DTH-8-1 TEL
DTR-8-1 TEL
41.0 oz
(1163 g)
4.78”
(122 mm)
10.2”
(260 mm)
9.8”
(250 mm)
DTH-8D-1 TEL
DTR-8D-1 TEL
43.5 oz
(1233 g)
4.78”
(122 mm)
10.2”
(260 mm)
9.8”
(250 mm)
DTH-32D-1 TEL
DTR-32D-1 TEL
48 oz
(1361 g)
4.78”
(122 mm)
10.2”
(260 mm)
9.8”
(250 mm)
DTI-U( ) ETU
13.2 oz
(374 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
Unit
5-8
Hardware Specifications
Electra Elite IPK II
Document Revision 1
Table 5-9 Weights and Dimensions (Continued)
Shipping
Weight 1
Height
Width
Depth
DTI-U40 ETU
5.99 oz
(170 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
DTP-1-1 TEL
DTP-1-2 TEL
DTP-1HM-1 TEL
DTP-1HM-2 TEL
26.8 oz
(760 g)
2.36”
(60 mm)
6.22”
(158 mm)
8.81”
(224 mm)
DTU-16-1 TEL
DTP-16-1 TEL
41 oz
(1162 g)
4.8”
(123 mm)
7.8”
(197 mm)
9.3”
(235 mm)
DTU-16D-2 TEL
DTP-16D-1 TEL
43.5 oz
(1233 g)
4.8”
(123 mm)
7.8”
(197 mm)
9.3”
(235 mm)
DTP-16HC-1 TEL
53 oz
(1503 g)
6.00”
(152 mm)
9.08”
(230 mm)
8.04”
(204 mm)
DTP-2DT-1 TEL
41 oz
(1163 g)
4.8”
(123 mm)
7.8”
(197 mm
9.3”
(235 mm)
DTU-32-1 TEL
DTP-32-1 TEL
46 oz
(1304 g)
4.8”
(123 mm)
8.7”
(220 mm)
9.3”
(235 mm)
DTU-32D-2 TEL
DTP-32D-1 TEL
48 oz
(1361 g)
4.8”
(123 mm)
8.7”
(220 mm)
9.3”
(235 mm)
DTU-8-1 TEL
DTP-8-1 TEL
41.0 oz
(1163 g)
4.8”
(123 mm)
7.8”
(197 mm)
9.3”
(235 mm)
DTU-8D-2 TEL
DTP-8D-1 TEL
43.5 oz
(1233 g)
4.8”
(123 mm)
7.8”
(197 mm)
9.3”
(235 mm)
DTR-1-1 TEL
DTR-1HM-1 TEL
26.8 oz
(760 g)
2.47”
(100 mm)
7.65”
(195 mm)
9.54”
(243 mm)
DTR-1R-1 TEL
14.4oz
(408 g)
4.5”
(114 mm)
6.1”
(153 mm)
8.62”
(218 mm)
DTR-2DT-1 TEL
41 oz
(1163 g)
2.47”
(100 mm)
7.65”
(195 mm)
9.54”
(243 mm)
DTR-4D-1 TEL
44 oz
(1250 g)
5.98”
(152 g)
8.54”
(217 g)
9.65”
(245 mm)
DTR-4R-1 TEL
15.4 oz
(437 g)
2.25”
(57 mm)
4.25”
(108 mm)
7.5”
(191 mm)
DTU-4R-1 TEL
15.4 oz
(437 g)
2.25”
(57 mm)
4.25”
(108 mm)
7.5”
(191 mm)
D16(LD)-R ADM
27 oz
(770 g)
4.33”
(110 mm)
10.24”
(260 mm)
7.09”
(180 mm)
ESI(8)-U( ) ETU
14.5 oz
(411 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
Unit
General Description Manual
5-9
Document Revision 1
Electra Elite IPK II
Table 5-9 Weights and Dimensions (Continued)
Shipping
Weight 1
Height
Width
Depth
ESIB(8)-U( ) ETU
11.1 oz
(315 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
ESIE(8)-U( ) ETU
9.9 oz
(280 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
EXP-U( ) ETU
14.6 oz
(414 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
102.4 oz 2
(2903 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
HF-R Unit
9.9 oz
(280 g)
2.9’
(74 mm)
4.2’
(106 mm)
5.6’
(141 mm)
HUB(8)-U( )ETU
10.4 oz
(294 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
IAD(8)-U( ) ETU
8.11 oz
(230 g)
7.5”
(190 mm)
6.3”
(160 mm)
0.87”
(22 mm)
ITH-8D-2/3 TEL
50.92 oz
(1445 g)
9.84”
(250 mm)
10.31”
(262 mm)
4.76”
(121 mm)
ITH-16D-2/3 TEL
50.92 oz
(1445 g)
9.84”
(250 mm)
10.31”
(262 mm)
4.76”
(121 mm)
IVR Application
VMP(4)/(8)-U( ) ETU with IVR
HDD
14.6 oz
(414 g)
1.75”
(44 mm)
10.5”
(266 mm)
8.62’
(219 mm)
OPX(2)-U( ) ETU
13.4 oz
(380 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
PRT(1)-U( ) ETU
13.2 oz
(374 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
RAK-U( ) Unit
320 0z
(9072 g)
20”
(507 mm)
15’
(380 mm)
8.5’
(216 mm)
SLI(4)-U( ) ETU
13.0 oz
(370 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
SLI(8)-U( ) ETU
14.1 oz
(400 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
SLIB(4)-U10 ETU
13.0 oz
(370 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
SLIE(4)-U10 ETU
10.7 oz
(303 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
SLT(1)-U( ) ADP
9 oz.
(255 g)
1.8”
(45 mm)
2.8”
(70 mm)
4.8”
(120 mm)
Unit
FMS(2)/(4)/(8)-U( ) ETU
5 - 10
Hardware Specifications
Electra Elite IPK II
Document Revision 1
Table 5-9 Weights and Dimensions (Continued)
Shipping
Weight 1
Height
Width
Depth
13.8 oz
(391 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
VMS(2)/(4)/(8)-U( ) ETU
102.4 oz 2
(2903 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
VMP(2)/(4)/(8)-U( ) ETU
102.4 oz 2
(2903 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
Unit
TLI(2)-U( ) ETU
1 Shipping weight includes the shipping carton.
2 Shipping weight includes the shipping carton and documentation.
3 Drive is shipped separately.
SECTION 6
AUDIBLE AND VISUAL INDICATION
6.1
Tone Patterns
Table 5-10 Tone Patterns lists the frequency and the pattern for the tones.
Tones are used to inform Electra Elite IPK II station users of system functions
such as dial tone, busy tone, or ringback tone.
6.2
Multiline Terminal LED Flash Patterns
The Electra Elite IPK II system has 2-color LEDs. Green is used primarily for
I-Use conditions and for outside calls. Red is used primarily for Other Use
conditions and internal calls. Refer to Table 5-11 Multiline Terminal LED
Flash Patterns.
General Description Manual
5 - 11
Document Revision 1
Electra Elite IPK II
Table 5-10 Tone Patterns
System Tone
(Fixed)
Frequency
(Hz)
(Fixed)
Intermit
(Default)
480/620
60 IPM
Cycle
0.5 sec
Busy Tone
0.5 sec
0.5 sec
Call Waiting Tone
440
60 IPM
0.5 sec
0.25 sec
Second Dial Tone
350/440
120 IPM
0.25 sec
2400 Modulation
(16 Hz)
Continuous
Internal Dial Tone
350/440
Continuous
Internal Ringback Tone
440/480
1 sec On
2 sec Off
Howler Tone
LCR Dial Tone
440
Continuous
Reorder Tone
480/620
120 IPM
1 sec
2 sec
0.25 sec
0.25 sec
Service Set Tone
440
Continuous
Special Dial Tone
440
240 IPM
0.125 sec
0.125 sec
Tone Burst 1 Tone
440
Continuous
Tone Burst 2 Tone
620
Continuous
440/480
2 sec On
4 sec Off
440
Continuous
DIT Alert Tone
480/620
Continuous
Call Forward Alert Tone
Call Forward
Configuration Tone
350/440
120 IPM
Tie/DID Ringback Tone
Camp-On Tone
Call Alert Notification
Attendant Tone Override
5 - 12
1 sec
1 sec
2 sec
4 sec
0.7 sec
0.5 sec
0.25 sec ON x 2~3 bursts
Hardware Specifications
Electra Elite IPK II
Document Revision 1
Table 5-11 Multiline Terminal LED Flash Patterns
LED
Condition
Color
I-Use
Busy
Incoming Call
I-Hold
Call Hold
Hold Recall
Transfer Recall
Live Monitoring Mode
Message Waiting on Line Key
Green
Red
Red
Green
Red
Green
Green
Green
Red
ON
Red
ON (Series i)
Red
I-Use
ICM Incoming Call
Voice Over Broker
Red
Red
Red
Incoming Internal Call
Incoming Outside Call
Message from Attendant
Voice Mail Message
Red
Green
Green
Red
ON
System Data Entry
Red
Red
Conference in Progress/Barge In
All Conference Circuits Used
Hold Conference Call
ICM Call Hold
SPD Confirmation
Red
Red
Red
Red
Red
O
Incoming Trunk
Exclusive Hold
User Ringing Line Preference
Voice Over with Broker’s Call
Red
Green
Red
Green
T
Callback Set
Auto Repeat Set
ON (to set function)
Call FWD - All Calls Set
Red
Red
Red
Red
Use, Hold
DND, Call FWD-All Calls Set
Special Mode (while pressing
or going off-line)
Red
Red
Red
Line Key
Microphone
I
ICM
Large LED
P
R
BLF or
DSS Key
T
Flash Patterns
0
General Description Manual
0.5
1.0
1.5
2.0 sec.
5 - 13
Document Revision 1
SECTION 7
Electra Elite IPK II
OUTSIDE LINE TYPES
The following outside lines can be used with the Electra Elite IPK II system.
J
J
J
J
J
J
J
SECTION 8
2-wire, Loop Start or Ground Start Trunks
2-wire, 2-way DID Lines (Dial Pulse or DTMF)
4-wire, E&M Tie Lines (Type I or V, Dial Pulse, or DTMF)
Digital Trunk T1/FT1 (Loop Start, Ground Start, Tie Line (E&M), or DID
Signaling)
ISDN-BRI Trunks
ISDN-PRI Trunks
VoIP Trunks (Internet Protocols)
NETWORK AND CONTROL
8.1
Transmission, Network, and Control Specifications
8.1.1
Transmission
H
Data Length:
From Multiline Terminal to ESI(8)-U( ) ETU: 23 bits
From ESI(8)-U( ) ETU to Multiline Terminal: 23 bits
H
Data Transmission Rates:
Between ESI(8)-U( ) ETU and Multiline Terminal: 184K bps
(voice and signaling)
H
8.1.2
Scanning Time for each Multiline Terminal: 32 ms.
Network
Time Division Multiplexing (TDM) allows transmission of a number of
separate data and voice simultaneously over one communications
medium. The information below indicates the specifications the
Electra Elite IPK II system uses for switching, clock, data bus,
timeframe.
H
H
H
H
5 - 14
TDM Switching: PCM (µ Law)
TDM Clock: 2.048 MHz
TDM Data Bus: 8 bit
TDM Timeframe: 125 µs.
Hardware Specifications
Electra Elite IPK II
Document Revision 1
8.1.3
Control
This section indicates the speed or capacity.
H
H
H
H
H
H
H
H
H
H
8.1.4
Control: Stored program with distributed processing
Central Processor: 32-bit microprocessor
Clock: 25 MHz
Interface ETU: 8-bit or 16-bit microprocessor
Optional ETUs: 16- or 32-bit microprocessor
Multiline Terminal (TDM): 8-bit microprocessor
Multiline Terminal (IP): 32-bit microprocessor
IP Adapter: 32-bit microprocessor
Attendant Console: 4-bit microprocessor
SLT Adapter: 4-bit microprocessor
Electra Elite IPK Terminals and Equipment
The voltage, current, ring signal information for the Electra Elite IPK
Multiline Terminals, Single Line Telephone equipment, and AP(A)-R/
AP(R)-R Units is listed below.
H
Multiline Terminal
Voltage: -11 ~ -26 Vdc
Maximum Current: 250 mA
Acoustical characteristics meet Electronic Industry
Association (EIA) standard proposal SP-1286 and
standard EIA RS-470.
H
Single Line Telephone
Standard 2500 Set: 500 type network
Nominal Current: 35 mA
Ring Signal: 56 Vac RMS @ 20 Hz
H
SLTII(1)-U( ) ADP
Standard 2500 Set: 500 type network
Nominal Current: 30 mA
Ring Signal: 56 Vac RMS @ 20 Hz
General Description Manual
5 - 15
Document Revision 1
Electra Elite IPK II
H
AP(A)-R Unit
Standard 2500 Set: 500 type network
Nominal Current: 30 mA
H
AP(R)-R Unit
Standard 2500 Set: 500 type network
Nominal Current: 30 mA
Ring Signal: 56 Vac RMS @ 20 Hz
8.1.5
Series i Terminals
H
The voltage and current information for the Dterm Series i
Multiline Terminals are listed below:
Voltage: -11 ~ -48 Vdc
Maximum Current: 250 mA
Acoustical characteristics meet Electronic Industry
Association (EIA) standard proposal SP-1286 and
standard EIA RS-470.
H
SECTION 9
Voltage, current, and ring signal information for Single Line
Telephone equipment, AP(A)-R Unit, and AP(R)-R Unit are the
same a those listed in the previous paragraph.
DIALING SPECIFICATIONS
9.1
Dial Pulse Address Signaling
Dial Pulse Signaling is address signaling that uses dial pulses (regular
momentary interruptions) to signal the equipment. In the Electra Elite IPK II
system, the following Dial Pulse specifications are used.
H
H
H
5 - 16
Pulse Rate: 0 ± 0.5 pps/20 ± 1.0 pps
Percent Break: 60 ± 1.5%
Interdigit Interval: 0 pps/20 pps 770 ms. ~ 830 ms.
Hardware Specifications
Electra Elite IPK II
Document Revision 1
9.2
Dual-Tone Multifrequency (DTMF) Address Signaling
DTMF signaling is a term that describes push button or Touchtone dialing.
When a key on a telephone is pushed, two tones (one high frequency and one
low frequency) are provided. In the Electra Elite IPK II system, the following
DTMF specifications are used.
H
Frequencies
Two sinusoidal frequencies are provided, one from the high frequency
group and one from the low frequency group.
H
H
Frequency Deviation: Less than ±1.0%
Signal Level:
Nominal level per frequency:
-6 ~ -4 dBm
Minimum level per frequency:
Low Group:
-10 dBm
High Group:
-8 dBm
Maximum level per frequency: 0 dBm
H
H
Rise Time: Within 5 ms.
Duration of Dual Frequency Signal:
110 ms. default/60 ms. minimum
H
Interdigital Time: 80 ms. default/70 ms. minimum
Nominal High Group
Frequencies (Hz)
Nominal Low Group
Frequencies (Hz)
General Description Manual
1209
1336
1477
697
1
2
3
770
4
5
6
852
7
8
9
941
,
0
#
5 - 17
Document Revision 1
SECTION 10
Electra Elite IPK II
EXTERNAL EQUIPMENT CONNECTION
10.1
Music Source for Music on Hold via KSU
H
H
10.2
Input Impedance: 600 Ω
Music Source for Station Background Music via COI ETU
H
H
10.3
Auxiliary Input: 0.6V PPS Signal Level
Auxiliary Input: 0.6V PPS Signal Level
Input Impedance: 600 Ω
External Paging (Audio)
H
H
H
Output Power: –10 dBm Signal Level
Output Impedance: 600 Ω
Relay Contact Rating: 500 mA, 24 Vdc
10.4 External Tone Ringer/Night Chime Output
H
H
H
Output Level: –10 dBm
Output Impedance: 600 Ω
Relay Contact Rating: 500 mA, 24 Vdc
10.5 SMDR Output
H
10.6
Female Connector (System Output) Standard DB-9 (straight)
PC Connection
H
Female Connector (System Output) Standard DB-9 (straight)
10.7 Relay Contact
H
5 - 18
All Relay Contact Ratings: 500 mA, 24Vdc
Hardware Specifications
Electra Elite IPK II
SECTION 11
Document Revision 1
BATTERY BACKUP
The Electra Elite IPK II system has battery backup functions for system backup and
for memory backup.
11.1
System Backup
During a power failure, the system is backed up using a rechargeable battery.
This battery backup supports all system operations for approximately 30
minutes.
When a brownout or power failure occurs, and the battery backup circuit is not
activated, Time and date, Terminal status (e.g., MIC), and SMDR data reset.
System data is not lost due to the battery backup circuit.
When a CPUII( )-U10 ETU is installed and the system or battery backup fails
for any reason, the clock/calendar must be set. The fully charged battery
retains memory for approximately 7 days.
11.2 Memory Backup
The CPUII( )-U( ) ETU has a battery installed to provide backup of system
memory. When the battery is fully charged, system memory (programmed
data) is retained for approximately 21 days.
General Description Manual
5 - 19
Document Revision 1
Electra Elite IPK II
THIS PAGE INTENTIONALLY LEFT BLANK
5 - 20
Hardware Specifications
General Description Manual
NEC Unified Solutions, Inc.
Document Revision 1
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