Inova Digital POE Clock Install Guide

Inova Digital POE Clock Install Guide
SNS™ Digital PoE Clocks (Gen 1)
Installation Guide
(Discontinued Models)
SNSDOC-036
041913
Primex Wireless, Inc.
SNS™ Digital PoE Clocks (Gen 1) Installation Guide
1
SNS™ Digital PoE Clocks (Gen 1) Installation Guide
Product Models
The following SNS Digital POE Clocks (Generation 1) have been discontinued. This guide contains
the installation instructions specific to the models listed below.
Part No.
SNS5X201BP
SNS5X201BPG
SNS5X201PP
SNS5X201PPG
SNS5X201OWP
SNS5X201OWPG
SNS5X201BA
SNS5X201BAG
SNS5X201PA
SNS5X201OWA
SNS5X201SS
SNS5X201SSG
SNS5X201FBM
SNS5X201FBMG
SNS5X203BA
SNS5X203BAG
SNS5X203PA
SNS5X203OWA
SNS5X203SS
SNS5X203FBM
SNS4KIT
SNS6KIT
SNS5X500
Description
4X4DIGIT POE, BLACK PLASTIC/PW LABEL
4X4DIGIT POE, BLACK PLASTIC/PW LABEL
4X4DIGIT POE, PUTTY PLASTIC/PW LABEL
4X4DIGIT POE, PUTTY PLASTIC/PW LABEL
4X4DIGIT POE, OFF WHITE PLASTIC/PW LABEL
4X4DIGIT POE, OFF WHITE PLASTIC/PW LABEL
4X4DIGIT POE, BLACK ALUMINUM
4X4DIGIT POE, BLACK ALUMINUM
4X4DIGIT POE, PUTTY ALUMINUM
4X4DIGIT POE, OFF WHITE ALUMINUM
4X4DIGIT POE, BRUSHED STAINLESS STEEL
4X4DIGIT POE, BRUSHED STAINLESS STEEL
4X4DIGIT POE, FLUSHMOUNT/BLACK METAL
4X4DIGIT POE, FLUSHMOUNT/BLACK METAL
4X6D POE, BLACK ALUMINUM
4X6D POE, BLACK ALUMINUM
4X6D POE, PUTTY ALUMINUM
4X6D POE, OFF WHITE ALUMINUM
4X6D POE, BRUSHED STAINLESS STEEL
4X6D POE, FLUSHMOUNT/BLK METAL
4 DIGIT PENDANT/CANTILEVER MOUNT.KIT
6 DIGIT PENDANT/CANTILEVER MOUNT. KIT
7X6DIGIT BLACK POWDERCOAT
Legal Notice
Copyright ©2012 Primex Wireless, Inc. All rights reserved.
SNS is a trademark of Primex Wireless, Inc.
U.S. Patents 6,873,573; 7,352,657. Other Patents Pending.
Printed in the USA.
Contact Primex Wireless
Web:
www.primexwireless.com
E-mail:
[email protected]
United States
Canada
(800) 404-8112
(800) 404-8112
Telephone
Primex Wireless, Inc.
SNS™ Digital PoE Clocks (Gen 1) Installation Guide
United Kingdom
0800-3896996
2
Precautions
Hours
Fax
Primex Wireless, Inc.
Safety Precautions
8:00am - 5:00pm CST
(262) 248-0061
8:00am - 5:00pm CST
(905) 952-0134
8:30am - 5:00pm GMT
01422-349462
SNS™ Digital PoE Clocks (Gen 1) Installation Guide
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Contents
Precautions .......................................................................................................................................... 5
Safety Precautions ............................................................................................................................. 5
Equipment Precautions ...................................................................................................................... 5
About this Guide .................................................................................................................................. 6
Documentation Overview ................................................................................................................... 6
Guide Conventions ............................................................................................................................. 6
Introducing SNS™ Time Synchronization ......................................................................................... 7
How SNS Time Synchronization Works.............................................................................................. 7
SNS PoE Digital Clock Features and Models ..................................................................................... 8
SNS PoE Digital Clocks...................................................................................................................... 8
Technical Specifications ..................................................................................................................... 8
Configure Clocks for the Network .................................................................................................... 10
About Clock Configuration ................................................................................................................ 10
DHCP or Telnet Configuration for PoE Digital Clocks ....................................................................... 10
Add PoE Digital Clocks on the AMP ................................................................................................. 19
SNS PoE Digital Clock Installation ................................................................................................... 23
Unpack the Clock ............................................................................................................................. 23
Power over Ethernet Cabling Plan .................................................................................................... 23
Surface Mounting the Digital Clock................................................................................................... 23
Pendant Mounting the Digital Clock – Single or Double .................................................................... 24
Cantilever Mounting the Digital Clock – Single or Double ................................................................. 25
Flush Mounting the Digital Clock ...................................................................................................... 26
Power Up and Verification ................................................................................................................ 29
Troubleshooting ............................................................................................................................... 30
Appendix A: PoE Digital Clock Configuration Options ................................................................... 31
Table of Configuration Options ......................................................................................................... 31
Appendix D: Regulatory Compliance Statements ........................................................................... 34
FCC Compliance .............................................................................................................................. 34
FCC Radio Frequency Interference .................................................................................................. 34
FCC Radiation Exposure Limits........................................................................................................ 34
Primex Wireless, Inc.
SNS™ Digital PoE Clocks (Gen 1) Installation Guide
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Precautions
Safety Precautions
SNS analog clocks are designed for indoor use only and are not weather protected. Operating the
clock outdoors, or in wet areas is an electrical hazard and may damage the clock while nullifying the
warranty.
Equipment Precautions
•
AC-powered clocks and timers must be connected to a properly grounded outlet.
•
To avoid possible electric shock and damage to an SNS clock/timer, make sure that it is
unplugged when working on it.
•
The socket-outlet shall be installed near the equipment and shall be easily accessible.
•
For healthcare facilities, clock/timers are not intended for patient use and must not be installed
within 6ft (2m) of patient contact.
•
Clock/timers are cleanable with a cloth moistened with water or a common disinfectant.
Be sure to test any cleaning solutions on a small area of the clock/timer
before using it on the entire clock/timer.
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SNS™ Digital PoE Clocks (Gen 1) Installation Guide
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About this Guide
Documentation Overview
Depending on your function(s), you will find the following documents most helpful:
I am…
I want to…
Document I need…
Installing the SNS AMP Server
and Software
•
•
•
•
Install the AMP
Put the AMP on the network
Set time on the AMP
Add AMP Users and Assign
Roles
• Configure Network and Time
Settings
• Install Clock Licenses
• Manage Background Jobs
SNS AMP Quick Start Guide
SNS AMP Installation and
Administration Guide
Adding Clocks to the Network
• Create Clock Default Profile
• Configure Clocks
SNS Analog and Digital Clock/Timer
Installation Guide
Installing Clocks
• Hang Clocks
SNS Analog and Digital Clock/Timer
Installation Guide
Using Clocks
• Start and Stop Timers
SNS Time Synchronization User
Guide
Managing, Monitoring, and
Reporting on Clocks
• Manage Clocks
• Monitor Clocks
• View and Print Clock Reports
SNS Time Synchronization User
Guide
Maintaining Clocks
• Upgrade Firmware
• Change Batteries
SNS Time Synchronization User
Guide
Guide Conventions
This guide uses typographical conventions to highlight specific types of information.
Information
Example
Graphical user interface tab and menu sequence.
Choose Clocks > List Clocks.
Graphical user interface pages and controls.
Return to the List Clocks page. Click Save.
Command line input.
Type the following:
>
User-specified input.
Primex Wireless, Inc.
cd /var/sns/sns-install
Open a browser to http:your.amp.address.com.
SNS™ Digital PoE Clocks (Gen 1) Installation Guide
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Introducing SNS™ Time Synchronization
SNS™ Time Synchronization provides synchronized time throughout your facilities. The Time
Synchronization network consists of clocks and timers that communicate with the Synchronous
Network System (SNS) Application Management Platform (AMP) over a wired Ethernet or wireless
802.11 b/g network. Figure 1 shows the architecture of the SNS Time Synchronization network.
SNS Time Synchronization can be deployed as Network Time Protocol (NTP) only clocks, offering
the flexibility to configure SNS clocks for NTP only synchronization. In NTP only mode, SNS clocks
are synchronized with an NTP time source and are not managed or monitored by the SNS software
platform. NTP only mode also provides a visual alerting indicator of low battery and NTP time
source non-synchronization. Clocks can also be added to the fully automated SNS platform at a
later date. SNS Personal Series clocks cannot be configured as NTP only clocks.
Figure 1: SNS Time Synchronization Network
Features of SNS Time Synchronization
•
Compatible with Ethernet and 802.11 b/g networks.
•
Centralized management, monitoring and upgrade of devices.
•
Intuitive management and grouping to effectively manage hundreds of clocks.
•
System self-checks and reports.
How SNS Time Synchronization Works
Once the clocks and timers are configured on the network, the devices check in regularly with the
AMP to report their status and synchronize time. The AMP displays details of the clock connections
and analyzes the data devices provide. The AMP has features to determine the signal strength of
the digital clock’s reception. If the AMP detects that devices failed to check in or that other errors
occurred, the AMP displays alerts. Facilities and IT departments use the AMP to monitor devices
and receive notification of alerts.
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SNS™ Digital PoE Clocks (Gen 1) Installation Guide
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SNS PoE Digital Clock Features and Models
This section contains information about PoE Digital clocks and timers. It presents the following
topics:
•
SNS PoE Digital Clocks
•
Technical Specifications
SNS PoE Digital Clocks
The Primex Wireless SNS PoE Digital Clock brings all the advantages of Power over Ethernet
(PoE) technology to the marketplace in a real-time synchronized system of clocks.
PoE is an exciting and relatively new technology that allows devices to get both power and data
over standard network cabling. It is the same technology that powers Voice over Internet Protocol
(VOIP) phones.
Delivering both data and power over one set of wires simplifies installation, saves space, and
eliminates the need for electrical outlets at the clock mounting locations. Additionally, the option of
centralized Uninterrupted Power Supply (UPS) backup allows PoE devices to continue running
even in the event of a power failure.
Note:
The local area network must support IEEE 802.3 (a and f) PoE for the SNS PoE
Digital Clocks to operate.
Technical Specifications
The Primex Wireless SNS PoE Digital Clock is currently available in three models with the
specifications listed in the Table 1.
Table 1: SNS PoE Digital Clock Technical Specifications
Technical Specifications
Digital (hh:mm)
Digital (hh:mm:ss)
Display Face
4-Digit
Red 7-segment LED
6-Digit
Red 7-segment LED
Viewing Distance
150 feet
150 feet
Standard Cabinet
Black Injection Molded Plastic
Black painted Aluminum
Optional Cabinet
Colors
Putty or Off-White
Putty or Off-White
Stainless Steel
Cabinet
Brushed Stainless Steel
Brushed Stainless Steel
Accuracy
+0/-200 milliseconds
+0/-200 milliseconds
Power Consumption
PoE, IEEE 802.3af compliant, 8W actual
consumption
PoE, IEEE 802.3af compliant, 9.5W
actual consumption
Dimensions
12”L x 6”H x 2.2”D
(30.5 cm x 15.2 cm x 5.6 cm)
17.5”L x 6”H x 2.2”D
(44.5 cm x 15.2 cm x 5.6 cm)
Weight
Plastic Cabinet: 2 lbs (0.9 kg)
Steel Cabinet: 3.8 lbs (1.7 kg)
Aluminum Cabinet: 2.5 lbs (1.1 kg)
Steel Cabinet: 5 lbs (2.3 kg)
Network Interface
10/100 BaseT
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SNS™ Digital PoE Clocks (Gen 1) Installation Guide
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SNS PoE Digital Clock Features and Models
Technical Specifications
Technical Specifications
Operating
Temperature
32º to 104º F (0º to 40º C)
Operating Humidity
95% maximum, non-condensing
Certifications
UL/CSA 60950-1, ETL Listed, CE Marked, RoHS Compliant
Warranty
One (1) year, returned to factory
Primex Wireless, Inc.
SNS™ Digital PoE Clocks (Gen 1) Installation Guide
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Configure Clocks for the Network
Regardless of the type of clock or timer deployed in your Time Synchronization network, each
device must be configured with the settings of the wired or wireless network in which it will be used.
This section covers the following configuration topics:
•
About Clock Configuration
•
DHCP or Telnet Configuration for PoE Digital Clocks
•
Add PoE Digital Clocks on the AMP
About Clock Configuration
SNS clocks and timers arrive with no knowledge of your network. They must be configured with
network settings before installation in a permanent location. Configuration involves updating the
clock with information about the network AND ensuring that the clock can communicate with the
AMP over the network and that the AMP has information about the clock. Once a clock is
configured and checks in with the AMP, the AMP manages the clock configuration. Subsequent
changes to the clock’s configuration should be made through the AMP instead of using a
configuration tool. If a manual change of a clock occurs after the AMP has recognized the clock, the
AMP may override these changes.
DHCP or Telnet Configuration for PoE Digital Clocks
After a PoE digital clock is installed, the next step is to confirm or set the configuration in the clock
using DHCP or Telnet, as shown in Table 4. Once this is done, the clock configuration must be
added to the SNS AMP. For information on this task, see Add PoE Digital Clocks on the AMP on
page 19.
During configuration, the clock receives the following network settings:
•
An IP address so the clock can communicate on the network.
•
A network time server so the clock knows with which computer to synchronize. The default time
server is an Internet time server operated by Primex Wireless, but this is intended for temporary
use only because IT Groups prefer not to have individual clocks connecting to the Internet. Your
IT Group will specify a local SNTP or NTP time server or router with which to synchronize the
clocks.
•
The local time zone so the clock can display the correct local time.
•
The Daylight Saving Time (DST) rule so the clock can automatically adapt to local DST.
•
The Primex Wireless Application Management Platform (AMP) to manage the clock.
Table 2: PoE Digital Clock Configuration Methods
Configuration Method
Description
Assign both the IP address and all
options via a DHCP configuration
string. This is the recommended
method.
This method is the only way to address and configure a group of
clocks without requiring a telnet session into each clock. Clocks are
factory set with DHCP enabled.
Using this method, the DHCP Server is set up with a clock
configuration string. Clocks will automatically request the
configuration string when they request an IP address.
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SNS™ Digital PoE Clocks (Gen 1) Installation Guide
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Configure Clocks for the Network
DHCP or Telnet Configuration for PoE Digital Clocks
Configuration Method
Description
Assign an IP address via DHCP and
set individual configuration options via
a telnet session.
Clocks are factory set with DHCP enabled. The options may be set
using telnet commands.
Assign an IP address and individual
configuration options via a telnet
session.
Use telnet commands to assign both a static IP address and the
appropriate configuration options.
Note: If you have more than one SNS PoE Digital Clock, you
must configure each one individually with this option.
Using DHCP for Addressing and Configuration
About DHCP Configuration
IT groups that use DHCP to assign IP Addresses often use DHCP options to configure PCs and
other devices on the network. Typical examples of these options are:
•
DHCP Option 1 to specify the subnet mask.
•
DHCP Option 3 to specify the router that is the default gateway.
•
DHCP Option 6 to specify the DNS Server.
When PCs and other devices come up on the network, all of these parameters are set automatically
if they are configured at the DHCP Server. In addition, any institutional changes will automatically
convey to the devices when they restart.
DCHP options in the range of 224 to 254 are reserved for private use for site specific purposes by
RFC 3942. This means that DHCP servers will not pre-assign them in the way that options in the
range of 1 to 223 are pre-assigned (i.e., Option 3=Router). Private options are intended for
whatever site specific use the controlling IT Group may have in mind.
The SNS PoE Digital Clock takes advantage of one of the private option slots to enable plug and
play installation of clocks. The SNS PoE Digital Clock is preset to request its local configuration
from the DHCP server using private option 230. If option 230 is set up on the DHCP Server with a
valid configuration string, then the clock can configure itself automatically.
This option reduces the work required to configure multiple clocks, because rather than configuring
each individual clock though a telnet session, the configuration is done one time at the DHCP
server.
Note
DHCP Server changes are typically made by the IT Group.
DHCP Configuration Settings
The SNS PoE Digital Clock requires the settings shown in Table 5: DHCP Configuration Options to
properly display local time.
Table 3: DHCP Configuration Options
Item
Description
Applies to…
Digital
Analog
Time Server
Establishes a network time server so that the clock
knows with which computer to synchronize its time.


Time Zone
Sets the local time zone so that the clock can display the
correct local time.


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SNS™ Digital PoE Clocks (Gen 1) Installation Guide
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Configure Clocks for the Network
Item
DHCP or Telnet Configuration for PoE Digital Clocks
Description
Applies to…
Digital
Analog
Daylight Savings Time
(DST)
Sets the DST rule so that the clock can automatically
adapt to local DST.


24-hour
Sets a 12- or 24-hour time display. The factory default is
12 hour time.

No effect
Show/hide colon
Determines whether the colon is shown on the display.
The factory default is to show a colon as a separator
between hours and minutes.

No effect
Establishes the Application Management Platform
(AMP) server used to manage the SNS PoE Digital
Clock.


Management System
DHCP Configuration Test and Rollout
The recommended practice is to load the configuration string into the DHCP Server and then try it
with one clock by re-booting the clock. After you are confident that the one clock is properly
configured using these settings, you can plug in additional clocks to add them to the network,
knowing that they will automatically receive the proper configuration settings as well.
To request a new configuration string from the DHCP Server, you must reboot the clock. The clock
will not automatically request a new configuration string at the expiration of the DHCP lease
interval.
Creating a DHCP Configuration String
Table 6: DHCP Private Option String Parameters describes the six options that can be used in a
configuration string when establishing a private DHCP Server option for automatically configuring
the clock. The format used is option name=option value, with the options separated by semicolons
in the configuration string. This string is added to the DHCP Server, as described in the next
section. Table 7 contains example configuration strings.
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Configure Clocks for the Network
DHCP or Telnet Configuration for PoE Digital Clocks
Table 4: DHCP Private Option String Parameters
Option
Name
Option
Value
Configuration Setting
Description
timeserver
SNTP Time
Server name
or IP address
SNTP Time Server
(sntp –h command)
Sets the SNTP Time server Host Name or IP address to
use for time synchronization. If a Host Name is used,
then the DHCP Server must also provide a DNS server
to use to resolve the Host Name.
timezone
hh:mm time
offset
Timezone offset
(timezone command)
Sets the number of hours and minutes to offset from
UTC time when displaying time. This can be negative.
The minutes (:mm) are optional.
dst
none, [rule
specification]
Daylight Saving Time
(dst command)
Establishes the Daylight Saving Time rule.
none - Disable the Daylight Saving Time adjustment.
Other values are parsed based on the DST rule format.
The format is 8 numbers in the order: startDOW startDay
startMonth startTime endDOW endDay endMonth
endTime
24hour
true, false,
t, f
Clock hours display
mode
(display -t command)
Sets the time format for the digital clock (ignored by the
analog clock). If true the clock uses 24hour (military)
time format and disables the AM/PM light; otherwise it
uses 12hour time format and enables the AM/PM light.
showcolon
true, false,
t, f
Clock colon display
mode
(display -c command)
Sets the use of the colon on the digital clock (ignored by
the analog clock). If true the colon separator between
the hours and minutes is lit.
mgmtaddr
AMP server
IP address
None
Sets the management system IP address to report the
clock’s IP Address to each time it is set to a new value.
Table 5: Examples of Common DHCP Configuration Strings
Command
Description
timeserver=ntp.primexwireless.com;
timezone=-5;dst=-1 8 2 2 1 1 10 2;
mgmtaddr=192.168.1.10
Sets the time server to ntp.primexwireless.com
Sets the time zone to Eastern Standard Time (-5 hours from UTC)
Enables DST for US 2007 rules
Sets the Management system as the server with IP Address
192.168.1.10
timeserver=10.1.128.1; timezone=0;
dst= 1 -1 2 1 1 -1 9 1
Sets the time server to IP Address 10.1.128.1
Sets the time zone for Western European Time
Enables DST for EU 2007 rules
timeserver=10.1.128.1;
showcolon=true ; 24hour = true ;
timezone=-5;dst=-1 8 2 2 1 1 10 2;
mgmtaddr=192.168.1.10
Sets the time server to IP Address 10.1.128.1
Enables the colon display and sets the clock to 24 hour mode
Sets the time zone to Eastern Standard Time (-5)
Enables DST for US 2007 rules
Sets the Management system as the server with IP Address
192.168.1.10
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SNS™ Digital PoE Clocks (Gen 1) Installation Guide
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Configure Clocks for the Network
DHCP or Telnet Configuration for PoE Digital Clocks
Setting a Different DHCP Option Number on a Clock
You do not have to use DHCP configuration option 230 for the clocks. You can also create custom
options using different option numbers. If private option 230 is already in use on your DHCP
Server, you can configure your clock to use another private option instead, for example, option 231.
The ipconfig command can be used to set a different DHCP option number on the clock or to
disable this feature altogether.
Verifying the DHCP Configuration Settings on a Clock
The dhcpconfig telnet command lists all the configuration settings that were retrieved by the clock
from the DHCP Server, and that are currently in effect. If an error arises while parsing the DHCP
options received from the server, the error will be shown in the command output.
The dhcpconfig command output below shows the settings that were received from the DHCP
Server using the configuration string in the first row of Table 7: Examples of Common DHCP
Configuration Strings.
> dhcpconfig
Using Option Code 230 for DHCP based Clock Configuration.
The following DHCP based configuration settings are in use:
Time Server
Note:
: ntp.primexwireless.com
Time Zone
: -5
DST Rule
: -1 8 2 2 1 1 10 2
A clock must be re-booted to request a new configuration string from the DHCP
Server. The clock does not automatically request a new configuration string at the
expiration of the DHCP lease interval.
If private option 230 is not configured on the DHCP Server, the clock will receive
an IP address in the usual fashion but the clock’s settings for Time Server, Time
Zone, DST, etc. will come from the default internal configuration.
DHCP Configuration Example for Microsoft Server
Below is an example of how to configure private options on a Microsoft DHCP Server, such as the
one that is bundled with Windows 2003 Server. It is for reference only. It is assumed that skilled IT
personnel are the only people authorized to edit DHCP Server settings.
Configuring Private Options on a Microsoft DHCP Server
1. Launch the DHCP Management Console.
2. Select the DHCP Server to configure.
3. Choose the Action “Set Predefined Options….
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Configure Clocks for the Network
DHCP or Telnet Configuration for PoE Digital Clocks
Figure 2: Microsoft Predefined options and Values
4. Choose “Add…” a new option
Figure 3: Option Type
5. Set the Data type to ‘String’.
6. Use the option code that matches your clock configuration. The default option code is 230.
7. Select either the Server Options or Scope Options and choose “Configure Options…”
8. Select the Option in the list and select the checkbox to enable it.
9. Enter the configuration string you’ve developed for your unique operating environment and
geographic location.
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SNS™ Digital PoE Clocks (Gen 1) Installation Guide
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Configure Clocks for the Network
DHCP or Telnet Configuration for PoE Digital Clocks
Figure 4: Server Options
Telnet Configuration
PoE Digital clocks can also be individually configured using a telnet session. Each clock needs to
be set up with the following minimum configuration. The complete list of items that can be
configured for the clock via telnet can be found in Appendix A: PoE Digital Clock Configuration
Options on page 31.
•
An IP address so that the clock can communicate on the network. This can be either static or
DHCP served.
•
A network time server so that the clock knows with which computer it should be synchronized.
•
The local time zone so that the clock can display the correct local time.
•
The rule for Daylight Saving Time (DST) so that the clock can automatically adapt to local DST.
Establishing a Telnet Connection to the Clock
Connect the clock to a PoE enabled network and watch the digital display face or the rear digital
display on the analog clock for the DHCP served IP Address. If an IP Address appears, use this
address in the steps below. If the letters ‘dhcp’ remain on the display, then either temporarily move
the clock to a network segment with DHCP service, or set up a ‘bench’ network composed of just
the clock and a PC using a crossover cable. You may need to consult your IT department and use
the default link-local IP Address to make a connection.
After you have the clock’s IP Address, you can then establish the telnet connection:
1. Choose Run from the Windows Start Menu.
2. When the Run window appears, type cmd and press Enter.
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Configure Clocks for the Network
DHCP or Telnet Configuration for PoE Digital Clocks
3. When the command line window appears, type the telnet command telnet xxx.xxx.xxx.xxx,
where xxx.xxx.xxx.xxx is the known IP address of the clock.
Note:
Windows Vista users may need to change the default windows
configuration in order to use telnet. Contact your IT administrator for
assistance.
4. When the clock login prompt appears (iclock login), enter: “iclock”.
5. When the clock’s password prompt appears (iclock password), enter the clock’s password
(the default is timely).
6. The clock’s telnet prompt appears: iclock />
You are now ready to set configuration using the telnet commands.
Note:
For help with a specific telnet command, type “help” followed by the desired
command at the prompt. For example, to see help for the display option, type
“help display”.
Assigning an IP Address
There are two options for assigning an IP Address to each SNS PoE Digital Clock:
•
DHCP [Factory Default]--The factory default is DHCP.
•
Static IP Address--Your IT staff must authorize and provide a static IP address to prevent
operational problems which might occur if that address is applied to another device on the
network.
Refer to Appendix A: PoE Digital Clock Configuration Options on page 31 for help changing from a
Static IP Address to DHCP.
Static IP Address
To enter a fixed IP address into your clock’s firmware, start a telnet session with the clock and the
use the following command option:
> ipconfig -a xxx.xxx.xxx.xxx -m yyy.yyy.yyy.yyy -g zzz.zzz.zzz.zzz
where:
xxx.xxx.xxx.xxx is the IP address
yyy.yyy.yyy.yyy is the subnet mask
zzz.zzz.zzz.zzz is the gateway address.
All fields must be provided.
In order to make the management of your system as easy as possible, it is recommended that you
record the IP Address for each clock in a table similar to the one below, particularly if you have
elected to set a static IP Address.
Table 6: IP Address Reference Table
Clock Name or Location
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IP Address
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Configure Clocks for the Network
DHCP or Telnet Configuration for PoE Digital Clocks
Specifying a Time Server
The network time server on the LAN, WAN, or Internet may be specified by IP Address or by Host
Name.
•
Specifying by IP Address is typically only safe if the address of the server is under your IT
group’s control. When specifying time servers on the Internet, use the Host Name.
•
Specifying by Host Name requires that a DNS server is accessible to the clock:
•
If IP addressing is static, the DNS servers must be identified and configured as well.
•
If IP addressing is via DHCP, the DNS servers are typically already automatically
configured (do not over configure!)
The process for specifying a time server is the same for both Host Name and IP Address.
1. Log into the SNS PoE Digital Clock.
2. At the prompt, type: sntp –h.
3. Press the spacebar.
4. Enter the Host Name or IP Address of the time server.
5. Press the Enter key.
6. Test the synchronization between the clock and the time server:
•
At the prompt, type: sntp -s (Be sure there is a space between sntp and -s)
•
Press the Enter key.
The clock displays SNTP settings and immediately attempts synchronization with the
specified host (either the Host Name of the time server on your network or with an outside
time standard).
7. The default time server is set to ntp.primexwireless.com. In general, this setting should be
changed to an internal time server under IT control.
Setting the Time Zone
Coordinated Universal Time (UTC) is a time standard based on the time at zero degrees longitude
(also known as Greenwich Mean Time or GMT). Time zones around the world are expressed as
positive or negative offsets from UTC. The default time zone setting for the clock is UTC -5, which is
the time zone for (GMT -5) Eastern Time (US & Canada). You can change this setting with the
following command:
> timezone –N [or] timezone N
where N is the time zone offset from UTC, -11 to 12.
Note:
If you’re not sure what time zone offset to use, check the time zone value used on
a Windows PC on your network; double-click the time in the Windows service tray
(in the lower-right corner of your screen) and choose the Time Zone tab.
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Configure Clocks for the Network
Add PoE Digital Clocks on the AMP
Configuring Daylight Savings Time
Table 9 identifies the process for setting daylight saving time.
Table 7: Configuration for Daylight Saving Time
DST Setting
Command
No Daylight Saving Time
Type the command to disable DST: dst –none
Press the Enter key.
In the U.S. and Canada
Type: dst -rule -1 8 2 2 1 1 10 2
Press the Enter key.
For European Daylight Saving
Time
Type: dst -rule 1 -1 2 1 1 -1 9 1
Press the Enter key.
Configuring Additional Items
Three additional time related configuration items should also be set initially. The commands for
setting 12/24, AM/PM, and Colons On/Off are identified in Appendix A: PoE Digital Clock
Configuration Options on page 31.
Add PoE Digital Clocks on the AMP
Configuration of PoE Digital clocks does not add information about the clocks to the AMP. If you
configure PoE Digital clocks for your network, you must then manually add them to the AMP. Follow
these steps to add a PoE Digital clock.
Adding a PoE Digital Clock on the AMP
1. From the AMP Dashboard, select Clocks > List Clocks. You will see the List Clocks page
as shown in Figure 7.
Figure 5: List Clocks Page
2. Select the clock. Right-click and select from the list of options, Add PoE Digital Clock. You
will see the Adding New PoE Digital Clock page, as shown in Figure 8.
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Configure Clocks for the Network
Add PoE Digital Clocks on the AMP
Figure 6: Adding New PoE Digital Clock – Network Settings
3. Enter the clock information. Table 10 describes the fields.
4. Click Time Settings to add additional clock information. You will see the Adding New PoE
Digital Clock with the Time Settings tab open, as shown in Figure 9.
Figure 7: Adding New PoE Digital Clock – Time Settings
5. Next, click Display Settings to add additional clock information. You will see the Adding
New PoE Digital Clock page with the Display Settings tab open, as shown in Figure 10.
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Configure Clocks for the Network
Add PoE Digital Clocks on the AMP
Figure 8: Adding New PoE Digital Clock – Display Settings
6. Click Save to save the PoE Digital clock information and add the clock to your system.
The fields on the Adding New PoE Digital Clock page are described in Table 10.
Table 8: Adding New PoE Digital Clock Fields and Values
Items marked with an asterisk ‘*’ are mandatory.
Item
Description
*Clock Name
1 to 40 characters. This uniquely identifies the clock. Typically a clock is named to reflect
the location where the clock is set up, for example, Reception, Conf. Rm. 102, etc.
The Clock Name is a required field and must contain at least one character.
Site
An optional value from 0 to 40 characters which can be used to indicate the physical site of
the clock. This field is used for reporting purposes only.
Building
An optional value from 0 to 40 characters which can be used to indicate the building the
clock is located in. This field is used for reporting purposes only.
Room
An optional value from 0 to 40 characters which can be used to indicate the room the clock
is located in. This field is used for reporting purposes only.
Clock Group
A selection from the list of configured Clock Groups, or ‘None’ if the clock should not be
assigned to a group.
Email
Enter one or more email addresses (maximum 500 characters) separated by semi-colons
for the AMP to send notifications for any clock alert. The Not Reporting alert must be
defined in order for the AMP to send the Not Reporting notification. This user receives
email in addition to anyone whose email address is defined for the specific alerts. Not
Reporting notification is generally sent to the IT person who can repair, replace or
reprogram the sensor device.
Floor Plan
Enter the floor plan identification.
Network Settings Tab
Static IP Address
The static IP Address for the clock to use when connecting to the network, or blank if DHCP
is used to acquire a dynamic IP Address.
Use DHCP
Check the Use DHCP box if you are using DHCP to acquire the IP address.
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Configure Clocks for the Network
Add PoE Digital Clocks on the AMP
Item
Description
Network
Configuration
A selection from the list of configured Wireless Network Settings, or ‘None’.
*MAC Address
A twelve (12) character hexadecimal Media Access Control (MAC) address which is a
globally unique identifier of the physical hardware in the SNS clock. The address can be
entered without any separator characters, or each pair of digits can be separated by a dash
(-), colon (:), or period (.) character.
Time Settings Tab
*Time Zone
Settings
Select from the list of available time zones. If a selection is made, the GMT Offset field will
be set based on the time zone selected. This selection also determines the DST Transition
Dates downloaded to the Clock if the clock is configured to use DST.
*NTP Server 1
A selection from the list of configured NTP servers, or ‘None’.
Display Settings
Display Mode
Choose to display the time in either 12 Hour mode, or 24 Hour mode.
PM Indicator
If the Display Mode selected is 12 Hour mode, this field is enabled to allow you to choose
whether a PM Indicator should be displayed from 12:00:00 pm to 11:59:59 pm.
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SNS PoE Digital Clock Installation
Before installing any display, you should:
•
Obtain all necessary permissions from facilities managers or property owners.
•
Develop a LAN diagram showing the desired location of each display unit. Plan the Power over
Ethernet (PoE) power solution.
•
Select a mounting method for the clock.
•
Acquire tools and materials including assorted screwdrivers, power drill, and other materials
necessary to ensure that mounting brackets are installed in compliance with building codes and
restrictions.
This section provides the following information:
•
Unpack the Clock
•
Power over Ethernet Cabling Plan
•
Surface Mounting the Digital Clock
•
Pendant Mounting the Digital Clock – Single or Double
•
Cantilever Mounting the Digital Clock – Single or Double
•
Flush Mounting the Digital Clock
•
Power Up and Verification
Unpack the Clock
When the clock shipment arrives, inspect all packing boxes for damage. Unpack all clocks and
inspect them so that you can report any damage to Primex Wireless, Inc.
Power over Ethernet Cabling Plan
The SNS PoE Digital Clocks require connection to a PoE enabled LAN. PoE power is usually
injected into the LAN using either PoE enabled Ethernet switches or Mid Span power injectors.
Consult with your IT Group to make sure that the required PoE equipment is in place.
Surface Mounting the Digital Clock
The following is a recommended procedure for surface mounting. No mounting kit is required.
1. Determine the clock mounting location.
2. Mark two points 10” (25.4 cm) apart which are level and centered on the Ethernet port
outlet.
3. Insert two flat-head fasteners suitable for the wall surface at the marked points and tighten.
4. Withdraw the fasteners until there is a 1/16” (.16cm) gap between the mounting surface and
the back of the fastener head.
5. Insert the Ethernet cable into the network port located at the back of the SNS PoE Digital
Clock.
6. Position the keyhole slots located on the rear of the clock over the fastener heads.
7. Pull the clock slightly downward until the unit is seated securely.
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SNS PoE Digital Clock Installation
Pendant Mounting the Digital Clock – Single or Double
Pendant Mounting the Digital Clock – Single or Double
The following is a recommended procedure for pendant mounting. This procedure requires a
mounting kit, (model SNS4KIT or SNS6KIT). This mounting method requires a length of ¾” (1.9 cm)
pipe or conduit with two mating locknuts (not supplied).
1. Determine the clock mounting location.
2. Mark the location where the clock assembly is to be mounted, making sure that the
mounting means is located beneath an Ethernet network port outlet.
3. Assemble and tighten the locknuts and pipe or conduit to the clock mounting bracket, as
shown in Figure 14.
Figure 9: Digital Clock Pendant Mounting
¾” (1.9 cm) pipe or conduit. (not supplied)
Clock mounting bracket
Locknuts (not supplied)
Note:
Pendant mounting can either be single or dual mount.
4. Insert about 10 to 12 inches (30 cm) of Ethernet cable through the center hole of the clock
mounting bracket.
5. Securely attach the pipe or conduit, using fasteners suitable for the ceiling surface.
6. Lift the clock into position and insert the Ethernet cable into the network port located on the
back of the clock.
7. Position the keyhole slots located on the rear of the clock over the mounting tabs on the
clock mounting bracket.
8. Pull the clock slightly downwards until the unit is seated.
9. For dual mounting, repeat for the second clock.
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SNS PoE Digital Clock Installation
Cantilever Mounting the Digital Clock – Single or Double
Cantilever Mounting the Digital Clock – Single or Double
The following is a recommended procedure for cantilever mounting. This procedure requires a
mounting kit, model SNS4KIT or SNS6KIT.
Figure 10: Cantilever Mounting
1. Determine the clock mounting location.
2. Using the template included in the product packaging or the dimensions provided in Figure
14, mark the location where the clock is to be mounted, making sure the center is located
over an Ethernet network port outlet.
Figure 11: Cantilever Mounting Dimension
Center
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SNS™ Digital PoE Clocks (Gen 1) Installation Guide
Ethernet
network
port outlet
25
SNS PoE Digital Clock Installation
Flush Mounting the Digital Clock
3. Attach the wall mount bracket to the clock mounting bracket, as shown in Figure 14, using a
#2 Phillips screwdriver and a 3/8” wrench. Make sure that the two washers are fitted
between the clock mounting bracket and the wall mount bracket.
Figure 12: Mounting Kit
Wall mount bracket
Clock mounting bracket
4. Insert 10 to 12 inches (30 cm) of Ethernet cable through the center hole of the clock
mounting bracket.
5. Securely attach the wall mount bracket to the wall with fasteners suitable for the wall
surface.
6. Lift the clock into place and insert the Ethernet cable into the network port located on the
back of the clock.
7. Position the keyhole slots located on the rear of the clock over the mounting tabs on the
clock mounting bracket.
8. Pull the clock slightly downwards until the unit is seated securely.
9. For dual mounting, repeat for the second clock.
Flush Mounting the Digital Clock
The flush mounting feature of the Power over Ethernet (PoE) clocks provides an attractive,
streamlined mounting that blends with all room decors. This simple system hides the clock body,
while still giving full viewing access to the time face with no visible wiring.
The following is a recommended procedure for flush mounting. No mounting kit is required.
1. Ensure that the mounting site is pre-wired with an Ethernet network feed.
2. Cut an appropriately-sized rough opening into the wall:
Note:
•
4-digit display model: 12 3/8” (31.4 cm) vertical by 6.5” (16.5 cm) horizontal
•
6-digit display model: 17 7/8” (45.4 cm ) vertical by 6.5” (16.5 cm) horizontal
Clearance within the wall should be at least 2 ½” (6.4 cm) deep to allow for the
clock body. When cutting the rough opening, please refer to Figure 15 and Figure
16.This will help ensure that the opening is square as well as the proper
dimensions.
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SNS PoE Digital Clock Installation
Flush Mounting the Digital Clock
Figure 13: PoE Digital Clock Rough Opening Dimension (4-Digit)
5/16”
hole
5/16”
hole
Figure 14: PoE Digital Clock Rough Opening Dimension (6-Digit)
5/16”
hole
5/16”
hole
10. Drill two 5/16” holes. Refer to Figure 15 or Figure 16 for the hole locations.
11. Install #6 Molly Anchors into the drilled holes, tighten until they expand, and then withdraw
the screws.
12. Insert the Ethernet cable into the network port located on the back of the clock, as shown in
Figure 17. The clock is now ready for installation.
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SNS PoE Digital Clock Installation
Flush Mounting the Digital Clock
Figure 15: Ethernet Cable Installation
13. Place the clock/flush mount assembly in the hole and re-install the screws, as shown in
Figure 18.
Figure 16: Clock/Flush Mount Assembly
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SNS PoE Digital Clock Installation
Power Up and Verification
Power Up and Verification
Once the installation is complete, power up the units by connecting them to a PoE enabled Ethernet
LAN. Both the analog and digital clocks will follow the power up sequence described below.
Note:
The process shown assumes the factory default of DHCP addressing is in place.
Figure 17: Powering Up PoE Clocks
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SNS PoE Digital Clock Installation
Troubleshooting
Troubleshooting
The following table contains several trouble conditions you may encounter with the SNS PoE Digital
Clock and the recommended actions to take to correct the problem.
Table 9: Troubleshooting the SNS PoE Digital Clock
Condition
Solution
The Digital Clock face display is
dark.
Verify that the network port is capable of supplying PoE power.
Reboot the clock by disconnecting the data cable, counting to five, and
reconnecting the cable. It takes as long as 20 seconds for the display to go
active.
The clock shows incorrect time.
If the minutes past the hour are correct, verify the Time Zone and Daylight
Saving Time settings.
For Digital Clocks, check if the Service Light is illuminated (see below).
A ‘dhcp’ message shows on the
Digital Clock face display.
The clock has failed to receive an IP address from the DHCP Server. Contact
your IT group responsible for DHCP service.
Note: The clock is reachable through its fixed link-local address for
diagnostic or re-configuration purposes. The link-local address is
169.254.0.100.
The service light is blinking.
The service light is located at the bottom right of the Digital Clock face. When
the light is blinking, this means that there is an active telnet session in progress
on the clock.
The service light is on.
The service light is located at the bottom right of the Digital Clock face.
When the light is on steady, it usually means that the time server can no longer
be reached. Note: that this can also happen if the DHCP served IP Address
cannot be renewed.
Reboot the clock to verify that it properly receives a DHCP address.
Verify that time appears on the display.
Determine the IP Address of a
Clock
Lift up gently on the unit to free the keyholes at the rear of the clock from the
mounting hardware.
Disconnect the network cable and count to five.
Replace the network cable and watch the Digital Clock display for the IP
Address.
Record the IP Address and location.
Digital Clock display showing ‘--‘
The Time Server is either not properly specified or it is unreachable.
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Appendix A: PoE Digital Clock Configuration Options
This section summarizes the configuration options available with the PoE digital clock.
Table of Configuration Options
Table 12 describes when various configuration options and commands are used.
Table 10: PoE Digital Clock Configuration Options
Condition
Solution
Get help for clock commands
help To see a list of all the telnet command options for which help is available.
To see help for a particular command option, type the command option help
followed by the command option. For example, to see help for the display option,
type help display
Display the configuration
settings for clock
config To display all configuration parameters except those sent by the DHCP
Server. Use the DHCP config command to view these superseding options
View or change the Daylight
Saving Time (DST) setting
No Daylight Saving Time - Type the command to disable DST: dst –
none, then press the Enter key.
US and Canada - Type: dst -rule -1 8 2 2 1 1 10 2
Press the Enter key.
European - Type: dst -rule 1 -1 2 1 1 -1 9 1
Press the Enter key.
View or Configure Clock’s IP
settings
ipconfig - To view clock’s current IP settings
ipconfig -o xxx - Use DHCP to lease an IP address and request a configuration
string where xxx is the private option number. Factory default is 230.
ipconfig -o - Disable the configuration portion of the DHCP process.
ipconfig -d - Use DCHP to lease an IP address and retrieve network settings
ipconfig -a xxx.xxx.xxx.xxx -m yyy.yyy.yyy.yyy -g zzz.zzz.zzz.zzz - To configure
a static IP address, where xxx.xxx.xxx.xxx is the IP address, yyy.yyy.yyy.yyy is the
subnet mask, and zzz.zzz.zzz.zzz is the gateway address. (All the information is
ignored if DHCP is enabled.)
ipconfig -h hostname - To change the hostname of the clock, where hostname is
the new hostname
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Appendix A: PoE Digital Clock Configuration Options
Table of Configuration Options
Condition
Solution
View current SNTP settings or
Change Time Server setting
sntp To view the current time server and other SNTP settings
sntp -h xxx.xxx.xxx.xxx - To change the time server with which the clock
synchronizes, where xxx.xxx.xxx.xxx is the hostname or IP address of the desired
time server
sntp -s To trigger an immediate SNTP time synchronization.
Change the Time Zone
timezone - To view the clock’s current time zone setting.
timezone –N or timezone N - To change the clock’s time zone setting, (don’t use a
+ sign for positive values) where N = the desired time zone offset in the range -11
to 12.
For example, to set the time zone for (GMT -5) Eastern Time (US & Canada), you
would use: timezone -5
Note: If you’re not sure what time zone offset to use, check the time zone value
used on a Windows PC on your network; double-click on the time in the Windows
service tray (in the lower-right corner of your screen) and choose the Time Zone
tab.
Specifying a Time Server
sntp –h hostname where hostname is the hostname of the time server
Testing the Time Server
Synchronization
sntp -s
Verifying DHCP Configuration
settings
dhcpconfig – To list the option settings received from a DHCP Server (for
verification purposes only).
Display all Address Resolution
Protocol (ARP) cache entries
arp
View log on session screen or
enable/disable logging
Log - To view the log on the session screen.
log on|off - To enable/disable logging.
When logging is enabled by typing “log on”, the idle session time out feature is
disabled.
List all TCP connections
netstat
Display info to diagnose DNS
problem with SNTP server
nslookup SNTPServerName where SNTPServerName is the hostname or IP
address of an SNTP server.
Configuring the 12/24 Time
Format
display –t 24 - Sets 24 hour display. Note: the space before and after –t
display –t 12 - Sets 12 hour display. Note: the space before and after –t
Note: These commands are
ignored by the analog clock.
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Appendix A: PoE Digital Clock Configuration Options
Table of Configuration Options
Condition
Solution
Configuring the AM/PM
Indicator
display –p off Turns off pm indicator. Note: the space before and after –p
display –p on
Turns on pm indicator. Note: the space before and after –p
Note: These commands are
ignored by the analog clock.
Configuring Colons On/Off
display –c off Turns off colons. Note: the space before and after –c
Note: These commands are
ignored by the analog clock.
display –c on Turns on colons. Note: the space before and after –c
Update clock firmware
Update <URL to firmware file> Downloads the binary firmware file from the
specified URL to install in the clock.
Reboot the clock
reboot
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Appendix D: Regulatory Compliance Statements
This section contains regulatory compliance statements.
FCC Compliance
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
FCC Radio Frequency Interference
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna
•
Increase the distance between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Limits
To comply with FCC RF exposure requirements in section 1.1307, a minimum separation distance
of 7.87” (20 cm) is required between the antenna and all persons.
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