Xerox FreeFlow Accxes Print Server

Xerox FreeFlow Accxes Print Server
FreeFlow® Accxes® Print Server Software Version 15.0 b 240
August 2011
®
®
Xerox FreeFlow Accxes
Print Server
Customer Release Notes
®
XEROX® and XEROX and Design®, Accxes®, FreeFlow®, 6204®, 6279®, 6604/6605 Solution™, 6622 Solution™, and 7142 Solution™ are
trademarks of Xerox Corporation in the United States and/or other countries. Postscript® and Postscript®3™ are either registered
trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. UNIX® is a registered trademark
of The Open Group. Windows® is a registered trademark of Microsoft Corporation in the United States and/or other countries. Mac®
and Mac OS® are registered trademarks of Apple Inc
Table of Contents
1
Customer Release Notes ........................................................................... 1
Introduction............................................................................................................................................. 1
Feature Keys ............................................................................................................................................ 1
Release Deliverables............................................................................................................................. 2
Xerox 6604/6605 Wide Format Solution........................................................................ 2
Recommended Configurations ....................................................................................................... 2
Release Installation .............................................................................................................................. 3
Print From USB ........................................................................................................................... 3
Accxes Client Tools ................................................................................................................... 3
Web Printer Management Tool .......................................................................................... 3
UNIX® ........................................................................................................................................... 3
New Features in V15.0 b 240 ........................................................................................................... 4
New Features in v15.0 b136 ............................................................................................................. 4
Support for the 7142 Printer ................................................................................................ 4
Permanent Job Queue ............................................................................................................ 4
Job Hold Support ....................................................................................................................... 4
Administrator Managed Queue .......................................................................................... 5
Naming of Scanned files ....................................................................................................... 5
Scan to USB Device .................................................................................................................. 5
Print from USB Device............................................................................................................. 5
GFI finisher key required for all finishing systems ...................................................... 5
Support for Wide Format Scan System on 6622......................................................... 5
Release Notes.......................................................................................................................................... 6
IE 6.0............................................................................................................................................... 6
Controller ...................................................................................................................................... 6
Manual Feed ............................................................................................................................... 6
Web Printer Management Tool .......................................................................................... 7
Disk Image Overwrite .............................................................................................................. 8
Touch Screen for 6622/6604/6605/6279 Specific Notes ....................................... 9
6604/6605 Specific Notes ................................................................................................. 11
GFI Finishing Specific Notes.............................................................................................. 11
Windows® 2008 security settings and TotalAccxes .............................................. 11
Customer Issues Resolved .............................................................................................................. 13
Xerox FreeFlow Accxes Print Server Customer Release Notes
iii
1 Customer Release
Notes
1
Introduction
®
®
®
The Xerox FreeFlow Accxes Controller Firmware Release 15.0 b 240 provides multinational
software for the Xerox Wide Format 6604/6605 Solution™. The languages supported are
English, Deutsch, Español, Francais, Italiano, and Brazilian Portuguese.
This document presents the following information about the FreeFlow Accxes Controller
Release 15.0 b 240. The document applies to LVX, UXC, and UXC-N controllers and for
simplicity they will simply be referred to as UXC.
•
Release deliverables
•
Recommended configurations
•
Installation procedures
•
Present supplemental information and known issues that are not mentioned in the
published customer user documentation.
Feature Keys
Print and Copy Feature Keys are enabled on the UXC controller by loading the “OS
Enablement” feature key.
Additionally, the following functions will be unavailable until the appropriate feature key
is loaded.
•
DGN printing is enabled with an “Other CAD” feature key.
•
JPEG 2000, PNG, BMP, and GIF printing is enabled with a “Raster” feature key.
•
DWF printing is enabled with the “AutoCAD” feature key.
•
Job Accounting Enables tracking media usage data for print, scan, and copy jobs. Account
Management Tool, or some other external accounting tool, is used to assign User Id,
Account Id, Printer Id associations, and then collects and tallies the stored data from the
printers).
•
PostScript® – Enables the interpretation of Adobe Postscript® 3™ and PDF files up to 1.7.
•
Disk Image Overwrite – Enables the security options for overwriting image data on the
hard drive.
•
Scan-To-Net – Enables Scan to Mailbox, Scan to FTP, and Scan to Remote Printer features.
Xerox FreeFlow Accxes Print Server Customer Release Notes
1
•
Scan-to-Print – Allows a scanned document to be printed to the system automatically as a
proof copy.
•
Color Scanning key is only needed on the 6279 as this function is a standard function of
the 6604 and 6605 solutions.
•
9-D Speed key for printing on the 6279.
•
Speed Enhancement Turbo II – Enables 4 ips scan speed on the Wide Format Scan
Solution
•
Speed Enhancement Turbo III – Enables 7.33 ips scan speed on the Wide Format Scan
Solution.
•
GFI Enablement – Enables communication with a folder using the Generic Folder
Interface.
Release Deliverables
Xerox 6604/6605 Wide Format Solution
The following executable is provided for the Xerox 6604/6605 Wide Format Solution and
supports the Xerox Large Format Scan System.
•
LVX, UXC, & UXC-N Controllers:
LVX_UXC_UXCN_6604_6605_15_0b240.disk.bin (file size = 119,631,465 bytes)
Recommended Configurations
The following table specifies the RAM requirements for the various systems and configurations
supported by the FreeFlow Accxes controller.
LVX Controller
UXC/UXC-N Controller
System
Min
Recommend
Max
Min
Recommend
Max
Any System with the following feature
keys:
2GB
2GB
3GB
2GB
2GB
3GB
Any System using Total Accxes
2GB
2GB
3GB
2GB
2GB
3GB
6604/6605
2GB
2GB
3GB
2GB
2GB
3GB
AutoCAD
Other CAD
RASTER
2
Xerox FreeFlow Accxes Print Server Customer Release Notes
Release Installation
This version of Accxes (15.0 build 240) requires OS Install CD version 4.4 or higher. BSP Kernel
revision 2.6.22.9-61.fc6 or later is also required. Service is required to upgrade from earlier
Accxes revisions.
This version of Accxes has been tested with:
•
6604/6605 printers running version 1.1.07 firmware and the Large Format Scanner
running 1.64 firmware.
Print From USB
Place the firmware file onto a USB drive and insert into one of the USB ports on the controller
or UI. Choose the “Print From Device” service and select the file on the USB drive to request
that it be submitted/printed. A status sheet will be printed to indicate that the download was
successful.
Accxes Client Tools
Download the file named “<Controller>_<Printer>_<Accxes_version>.disk.bin”. A status sheet
will be printed and indicate that the download was successful.
Web Printer Management Tool
Select Utilities > Upload > Upload File. Use the Browse button to select the
“<Controller>_<Printer>_<Accxes_version>.disk.bin”. Click on the “Upload” button. A printed
status sheet will indicate that the download was successful.
UNIX®
Download the software using LPR with the following command line:
lpr –P printername “<Controller>_<Printer>_<Accxes_version>.disk.bin”
A status sheet will be printed and indicate that the download was successful.
Xerox FreeFlow Accxes Print Server Customer Release Notes
3
New Features in V15.0 b 240
No new features. This release is intended to support Tag 9 scanners on the
6604/6605 product family.
New Features in v15.0 b136
The following features were added across the full breadth of products
supported by Accxes and do not all apply to the 6604/6605.
Support for the 7142 Printer
The 7142 is now supported by the Accxes print server as a printer via the
customer’s network. This allows for prints to be submitted through the Accxes
print server via ACT, drivers, lpr, Web Printer Management Tool upload file, and
Instant Accxes folders directly to the 7142 printer.
Configuration of the Accxes controller is managed through the Web Printer
Management Tool as there is no other User interface.
Color printing is supported for the following data formats: TIFF, HP-GL/2, HPRTL, JPEG, Postscript/PDF, CGM, and VCGL. Three print quality modes are
supported “Fast”, “Normal”, and “Best”
Note: To function properly, Accxes requires the 7142 to have version 01.05
or 01.06 Pro firmware.
Permanent Job Queue
The Accxes print server job queue is now preserved across power cycles and
reboots. This prevents data loss during power outages and other inadvertent
shutdowns. Any active job at the time of system shutdown will be placed in
the “Hold” queue at power-up. This allows the system administrator to control
which jobs get processed first when the system resumes.
Job Hold Support
A job can now be submitted to a hold queue or placed on hold for printing at a
later time. Jobs can be put on hold or released from either the touch screen UI
or the Web Printer Management interface.
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Xerox FreeFlow Accxes Print Server Customer Release Notes
Administrator Managed Queue
The Accxes print server now supports a mode which puts all incoming jobs on
hold to allow the key operator to manage what gets printed when. This mode
is controlled via the Web Printer Management Tool or the Touch Screen UI.
Naming of Scanned files
Users can now name their images prior to scanning their documents. A simple
numeric index will allow quick continuous scanning of originals. Or users can
enter unique ID’s for each scan. This support is for all scanning operations
including “Scan to Mailbox”, “Scan to FTP”, and “Scan to USB”
Scan to USB Device
A new feature has been added to the touch screen user interface (6279,
6604/6605, and 6622) to support scanning from on-board scanners to a USB
device. This feature can be accessed by inserting a USB device or selecting an
inserted device from the “Scan to Mailbox” device list. A USB device (FLASH
drive or portable HDD) can be connected via the touch screen UI or directly
into one of the USB ports on the controller to support scanning. This allows a
user to have his files in hand when the scanning operation is complete. USB
ports on the controller are high speed ports and have higher performance than
those on the touch screen UI. This feature is compatible with the touch screen
on the 6204 User Interface.
Print from USB Device
Another new service of the touch screen (6279, 6604/6605, and 6622) is the
support of printing from a connected USB device or CD. The user can browse
and select a file from the attached device and request that it be printed to the
local printer. The settings used are the default print settings as configured on
the Web Printer Management interface. This feature is compatible with the
touch screen on the 6204 User Interface.
GFI finisher key required for all finishing systems
We have added the requirement that all finishers be enabled with a new
feature key. If the feature key is not present the finisher communication will
not be activated.
Support for Wide Format Scan System on 6622
Legacy users will be happy to know that support for the Wide Format Scan
System has been added to the 6622 printer. Users upgrading to a 6622 can
now keep their familiar scanner for continued use. (Note: additional
hardware is required.)
Xerox FreeFlow Accxes Print Server Customer Release Notes
5
Release Notes
The following information supplements the 15.0 customer user guides.
IE 6.0
IE 6.0 only does not display the Total Accxes preview image when using Web Printer
Management Tool.
Controller
Stamp Does Not Appear
If the user tries to upload a stamp files that contains an invalid format, or if the Accounting
Mode is set to “Enabled”, no error message will be displayed. The Web Printer Management
Tool screen will display a message that the file was uploaded successfully and the stamp’s
filename will not appear in the “Printer Resident Stamps” list. To avoid this situation, set the
Job Accounting mode to “Optional” before uploading stamps. The Web Printer Management
Tool has no knowledge of the validity of any file that is sent to the printer. File validation and
error handling is done on the printer by the FreeFlow Accxes controller. The Web Printer
Management Tool only reports that the file was sent to the printer successfully.
Scaling Interaction with “ANY”
The media size “ANY” will select the best sheet size for an image to prevent clipping. If a user
specifies a media size of “ANY” and a scale factor that makes the image too large for any
sheet size and mismatch mode is set to scale, the controller will select the largest sheet size
and scale the image to fit on it. If this is not the desired behavior, a specific sheet size can be
selected, or the media mismatch mode can be set to QUERY.
Margins May Cause Clipping
If the margins (TOP, BOTTOM, RIGHT and LEFT) are set to a non-zero value (5mm is the
default) then that amount of whitespace will be added to the image before placing it on the
media and could cause part of the image to be shifted off the page, or clipped. To correct this
problem set the margins to 0.
CGM Files and Folding
Certain CGM files contain rotation commands which can confuse the system when folding. If
the title block is not visible or the plot is bypassed and not folded, change the title block
location to obtain a correctly folded document.
Manual Feed
Manual feed media source will be ignored when used with the Accxes
Client Tools’ page composition feature
Go to Accxes Client Tools > Job Option tab > Composition tab > Select Overlay Images > Media
Source drop down menu. Although “Manual Feed” is listed as a choice of media source for
page composition jobs, the print job will be treated as if AUTO media source was selected. If
an appropriate roll of media is available, it will be printed on that media; otherwise, the job will
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Xerox FreeFlow Accxes Print Server Customer Release Notes
query until the correct roll media is installed. In addition, other Media Source selections will be
treated as AUTO if an appropriate roll of media is available in a different roll.
InstantAccxes
When using InstantAccxes folders on an IPv6 network DNS server is recommended and you
must reference the system directly as shown below:
•
Vista: Start>Run> \\<Controller Name>
•
Linux: smb://<Controller Name>
InstantAccxes Folders not accessible from Mac® on IPv6
InstantAccxes folders are not accessible to systems running Mac OS® 10.4 or earlier versions
on IPv6 networks.
Web Printer Management Tool
TotalAccxes copies Setting does not function
When defining a remote printer for use with TotalAccxes there is a selection for “Copies” which
is NOT applied to the job and should be ignored.
Printer Queue – Main Web Printer Management Tool Screen
The FreeFlow Accxes Controller supports a maximum of 120 active printer jobs in the queue
and 8 active copy jobs. If subsequent jobs are sent before the 128th prints, ports will refuse
connections and there can be scan errors; when there are fewer jobs in the queue, the jobs can
then be resubmitted or scanned. Additionally, completed jobs will be removed from the queue
display immediately to make room for the newly submitted print jobs. To avoid these issues,
keep the number of active print jobs to under the 128 limit.
Note
More than 128 files can be sent from the Document Submit Tool as one print job,
but all of the files in the print job must have printed before sending subsequent jobs,
or the jobs will be refused.
German users only
Zum Drucken von Etiketten mit Umlauten DRUCKERVORGABEN > DRUCKER-EINSTELLUNG >
Plot-Etiketten wählen. Anschließend im Dropdown-Menü für Fonts einen der folgenden Fonts
wählen: HP2 Stick Font Latin - 1 oder HP2 Stick font Latin - 1 – Proportional.
Large Scaling Factors
Images set to scale beyond the largest installed roll will not scale beyond the largest width
unless a specific roll is selected, a specific page size is selected, or mismatch mode is set to
something other than scaling. This is a behavior that has changed from previous releases (prior
to 9.0).
For example: The largest roll installed is 36". Scaling is set to 999%. Submit an ARCH E sized
drawing (Media Size = Any, Mismatch = Scaling). The drawing will not be scaled.
In order for the output to exhibit the desired scaling factor, one of the following conditions
must be met:
Xerox FreeFlow Accxes Print Server Customer Release Notes
7
What to do:
Set Mismatch Mode to Substitute
•
Request a Media Size of ARCH E via Web Printer Management Tool, ACT, or the Driver
•
Request a Media Size 36" Roll via Web Printer Management Tool, ACT, or the Driver
HPGL Page – End of File
If the files are streamed via any port on the system, these are treated as a single job and no
reset is done between them. However, if one uses the LPD protocol to send the files one at a
time, the effect is that the printer is reset after each job. If the “Reinitialize after EOF” is set to
be on, the FreeFlow Accxes firmware will reset the printing parameters after each plot file that
is received by a serial port or a parallel port. To reset the HPGL parameters on the Web Printer
Management Tool, select Printer Defaults > Emulations > HPGL. Click on the box in front of
“Reinitialize after EOF”. Click on the “UPDATE PRINTER” button.
Default PostScript Page Size
If a PostScript job does not specify a page size (either by using a compatibility operator such
as “letter”, or “a4”, or by using the setpagedevice operator /PageSize parameter), the page size
used is the one specified by the Default PostScript Page Size parameter available via the
printer user interface, or via the Web Printer Management Tool.
“Printer has been updated” Message
If the user presses the “UPDATE PRINTER” button without actually making changes first, the
Web Printer Management Tool will still return a message that the printer was updated. The
Web Printer Management Tool cannot distinguish a page that has been modified from one
that has not been modified. This is because of the “stateless” nature of the http protocol and
the fact that no events are generated (html) when text values are entered or items are
selected. When the “UPDATE PRINTER” button is pressed, all the data on the form is gathered
and sent to the server. If the data is valid, the printer is updated and “The printer was updated
successfully.” message is returned. If inappropriate data is sent, an error message is returned.
To verify valid changes to printer settings, a test print can be printed to view the changed
settings.
Scan to Print and Margins
When performing a scan-to-print operation the scanned image is printed using the current
printer processing defaults including margins. If the image scanned is exactly the width of the
paper, then the processing default margins should be set to zero to prevent the image from
being clipped or placed on a larger sheet of paper.
Scaling Shaded Documents
Scaling documents with error diffused shaded areas should be done in a photo mode to
produce the best image quality. Line mode tends to exaggerate the shading dots making
them more visible.
Disk Image Overwrite
Overview
The Disk Image Overwrite feature has two operations: Immediate and On Demand. The
immediate operation overwrites image data on the hard drive immediately after it is no longer
needed (i.e. When the page has printed). The On Demand operation cleans the entire disk.
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Xerox FreeFlow Accxes Print Server Customer Release Notes
Both On Demand Image Overwrite and Immediate Image overwrite feature are configured by
the system administrator, assuming that the system administrator password is set to a nonzero value.
Algorithm
The overwrite algorithm for both IIO and ODIO conforms to the U.S. Department of Defense
Directive 5200.28-M (Section 7, Part 2, paragraph 7-202), and is common to all
WorkCentre/WorkCentre Pros and Accxes controllers.
The algorithm for the Image Overwrite feature is:
1.
2.
3.
4.
Pattern #1 is written to the sectors containing temporary files (IIO) or to the entire
spooling area of the disk (ODIO). (hex value 0x35 (ASCII “5”)).
Pattern #2 is written to the sectors containing temporary files (IIO) or to the entire
spooling area of the disk (ODIO). (hex value 0xCA (ASCII compliment of 5)).
Pattern #3 is written to the sectors containing temporary files (IIO) or to the entire
spooling area of the disk (ODIO). (hex value 0x97 (ASCII “ú”)).
10% of the overwritten area is sampled to ensure Pattern #3 was properly written. The
10% sampling is accomplished by sampling a random 10% of the overwritten area.
Note
See Online Help in Web Printer Management Tool for more details about using the Image
Overwrite feature.
Touch Screen for 6622/6604/6605/6279 Specific Notes
Overview
This section is clarification to the existing documentation available for the Touch Screen UI
which is used on the 6622, 6604/6605, and 6279 systems.
Scan to Print Taking Too Long
When scanning documents to a Mailbox, or FTP site and printing them at the same time the
prints may be slow due to scan processing. Processing of the scan image takes priority over
the printing and so the print may be delayed.
Timer Reset Button
This button will reset the timer value to the previous setting, NOT to the factory default
setting.
Shared Settings
Many of the settings for Scan-to-Mailbox Scan-to-Remote-Printer and Scan-to-FTP are shared
and so many of the settings made on one will stay when selecting the other.
Can’t interrupt multi-page/set operations
When creating a collated copy set or a multi-page scan file you cannot leave the Service to
enter another service like machine info to change administration settings. To allow the user to
Xerox FreeFlow Accxes Print Server Customer Release Notes
9
do so would force an abort of the current scanned job or potentially change a setting which
should have applied to all pages and so produce an inconsistent set.
Managing Multi-page document sizes
When creating a multi-page document it is important to use an appropriate resolution for the
application. A 600 dpi scan in full color is 38MB per inch (for 36” wide doc) and even with JPG
compression will create files which quickly approach or exceed 1GB. Unless the application
warrants a high resolution scan, it is recommended that 200-300 dpi be used or limit the
number of pages to keep file sizes manageable.
Speeding up Remote Print Times
When scanning a document to a remote printer it is important to use an appropriate
resolution for the application. A 600 dpi scan in full color will take significantly longer to
process than a 200 or 300 dpi scan. Unless the application warrants a high resolution scan, it
is recommended that 200-300 dpi be used to increase productivity.
Installing and removing feature keys
The 6279 and 6604/6605 systems must be in an idle state, not in a power-saving state when
installing or removing feature keys. In a power-saving state some components are powered
down and cannot respond to feature key changes.
Any Sheet page sizes
When submitting a job where the media size is set to “ANY_SHEET” all standard page sizes will
be used to identify a good fitting sheet. Standard page sizes include all ANSI, ARCH, ISO A,
ISO B, 30x42, 17x25, 22x36 and extended ISO sizes like 297x1189, 297x841, 420x841,
594x1189, 841x2378.
Changing settings on Instant Accxes folders
When settings are changed on Instant Accxes folders, the folder usually needs to be re-shared
to the network. This may cause InstantAccxes folders which are open on client workstations to
become invalid until the user closes the folder and re-opens it.
Printing Custom Size Documents
When printing non-standard size documents on the 6279 or 6604/6605 Setting media
mapping to “Any_roll” and setting mismatch mode to “Scale” produces the best results and
prevents clipping.
Web Printer Management Tool Reports Out of Toner Until Next Job
On the 6279 and 6604/6605 if an out of toner condition occurs the Web Page will report the
IOT status as out of toner until the next job is processed even if toner is loaded into the
system. The printer User Interface will report it correctly.
TotalAccxes prints extra media to an Accxes driven printer
When submitting large prints (ARCH E) via TotalAccxes to an Accxes driven printer it may
produce an oversize print.
“Please Wait” Message
Occasionally when inserting one document immediately after another the printer user
interface will display a “please wait” message until it is ready for the document. If this
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Xerox FreeFlow Accxes Print Server Customer Release Notes
message remains displayed for more than a few seconds, remove the newest document and
re-insert to begin your scan.
Copying ARCH-E size prints
To maximize copying of ARCH-E size prints always copy them using the preset output format
ARCH-E. When copied in synchro mode it is likely that ARCH-E documents will scan as 1220mm
and will incur unneeded pauses between printing pages. The 6204 IOT will pause between
pages which are greater than ARCH-E (48 inches 1219 mm) in length for the fuser to come all
the way back to full temp even if it is in the nominal fuser temperature range.
Sluggish Response While Scanning
Occasionally under heavy load, the system, especially the User Interface, has been seen to
respond slowly. Response times usually speed up once the active jobs are completed. If they
do not a reboot of the system will restore proper operation.
6604/6605 Specific Notes
Scanner Fails to Accept Document
If the scanner fails to accept and scan a document and does NOT display an error message it
is necessary to open and close the scanner to reinitialize it for continued operation. The
scanner may take up to 10 seconds to initialize after closing.
Copy Template Viewing
When attempting to view a copy template with “Blue Line” as the original type the system will
shutdown. Any other original type will be displayed correctly.
Enhanced Stitch Support
Version 15.0 b 136 adds support for stitch skew detection and will report an error if the stitch
target is NOT inserted correctly.
GFI Finishing Specific Notes
Gera Mondial B6
Due to end of roll conditions or roll switch conditions, the system may appear to be hung or
unresponsive. The system can be reengaged simply by pressing the green folder reset button
on the folder. By pressing the reset button, the system will begin again with the pages
currently queued. Enhancements have been made to the system to allow for the reset as
expected.
Windows® 2008 security settings and TotalAccxes
When using TotalAccxes on Windows 2008 servers, you must make some security setting
changes to allow for the configuration of remote destinations. One of the following will work.
1.
Enable scripting.
a. Go to Tools->Internet Options->Security
b. Click on 'Custom level...' for the 'Internet' security zone.
c. Scroll down until you reach the category 'Scripting' and set 'Active Scripting' to enabled.
Xerox FreeFlow Accxes Print Server Customer Release Notes
11
2.
Add the site to the trusted sites zone
a. Navigate to the page you wish to allow to work
b. Go to File->Add this site to->Trusted Sites Zone
3.
Disable the Internet Explorer Enhanced Security Configuration
a. Open the Server Manager
b. Click on 'Configure IE ESC'
c. Turn off IE ESC for either Administrators or Users as seen fit.
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Xerox FreeFlow Accxes Print Server Customer Release Notes
Customer Issues Resolved
The following issues were resolved in 15.0 build 240.
Issue Description
Problem
Resolution
SPAR 895780730 – DWF
printing
A certain DWF file when printed was
missing most of the line drawings.
Modified DWF interpreter to better handle
lines.
New 6604/6605 Scanner
required different default
values.
The TAG 9 6604/6605 scanner
required different initial setting to
provide good image quality.
The scanner diagnostics were updated to use
the new default values and ensure that they
worked equally well for the pre-TAG 9
scanners.
The following issues were resolved in 15.0 build 232.
Issue Description
Problem
Resolution
SPAR 445463298 – Oversize
PDF not scaled correctly
A PDF file whose width was greater
than the maximum width for the
printer would only print the center
section of the image which would fit
on the maximum width media.
Modified the PDF interpreter to accept and
properly scale documents which are up to
twice the width of the widest media supported
by the printer.
The following issues were resolved in 15.0 build 222.
Issue Description
Problem
Resolution
SPAR 013732943 – Scan to
PDF documents over 5 meters
missing image.
When a document larger than the
200 inch / 5 meter limit was scanned
a portion of the image file was
blank.
Corrected calculation of which portion of the
image to include in the file to ensure that the
full 200 inches of image are stored in the scan
to mailbox file.
SPAR 484671051 – Unable to
get ftp files through Internet
Explorer
The FTP server behavior changed
which prevented browsers from
accessing the Accxes controller
debug logs and scanned images.
The FTP server was enhanced to allow
browsers and ftp clients to access debug logs
and scan to mailbox images with proper
authentication.
SPAR 062765217 – 6279 IIT
NVM values displayed with
wrong ID’s
The listing of the IIT NVMs on the
6279 included several entries with
duplicate IDs which was confusing
to service.
The ID numbering has been corrected and
some NVM settings were removed to match
the IIT specifications. The corrected set of
NVMs starts with 710-028 and includes 029,
032, 034, 036, 038, and 068.
AutoDebugLogs
Xerox FreeFlow Accxes Print Server Customer Release Notes
The service technician has been given the
ability to enable and disable auto saving of
log files to an attached USB drive at boot-up.
The new commands are
13
Issue Description
Problem
Resolution
“enableAutoDebugLogs” and
“disableAutoDebugLogs”
The following issues were resolved in 15.0 build 213.
Issue Description
Problem
Resolution
SPAR 684509918,
502196319 – PDF files fail to
print after a certain number
of files.
There was a memory leak in the PDF
interpreter which caused PDF and
postscript rendering to fail after a
certain number of pages were
rendered.
The memory leak was corrected and the
system has no problem printing large numbers
of PDF and postscript pages.
SPAR 364013898 – Can’t set
FTP destination 1 to default
for 6204.
The Change Settings button on the
6204 looks active for FTP
destination 1, but it does not
function. For all other FTP
destinations the Change Settings
button is disabled.
The Change settings button for FTP
destination 1 was made disabled like the
others. The FTP destinations were never
intended to be the default destination on
6204, but are supported for 6279, 6604, 6605,
6622.
SPAR 186276607,
206488000 – System would
lock-up with feature timeout
displayed or a blank screen.
A problem with concurrent
operations during a feature timeout
could cause the system to hang or
crash.
The concurrency issue was made multi-thread
safe which prevents hangs and crashes during
feature-timeout.
Duplicate fold program
names caused problem with
InstantAccxes folders.
If a GFI folder with 2 identical fold
programs was attached to an Accxes
controller the Instant Accxes folder
could not be enabled.
Fold program names are forced to be unique
when received from the folder.
The following issues were resolved in 15.0 build 200.
Issue Description
Problem
Resolution
SPAR 563893797 –
Intelligent titleblock is always
on for InstantAccxes jobs.
The default setting for jobs
submitted via InstantAccxes is
“intelligent titleblock enabled” and
there was no user control to change
this.
A new checkbox was added to the
InstantAccxes configuration screen to control
the Intelligent Titleblock setting.
SPAR 694401598,
434433822 – Insufficient job
information displayed on UI.
Status and out of media information
was not being displayed on the UI in
a timely basis.
Corrected UI handling on the services main
screen to display printing MIMIC when UI is
not in use (after feature timeout) and after
CLEAR key is pressed.
SPAR 783484429,
527239492 – Controller
would not BEEP to indicate
out of media condition when
If mismatch queuing is enabled jobs
which cannot print due to wrong or
missing media are set aside to allow
other jobs to print on the currently
Added a BEEP when the media runs out during
printing with mismatch queuing enabled. The
error screen does not display unless there is
also a JAM. Media requirements can be
14
Xerox FreeFlow Accxes Print Server Customer Release Notes
Issue Description
Problem
Resolution
mismatch queuing was
enabled.
installed media. Since there was no
error displayed, no error beep was
issued.
obtained from the job info service or Web
Printer Management Tool.
SPAR 918175890 – Security
tab confusing.
The Security tab displayed
configuration items for Immediate
Image Overwrite (IIO) in a
confusing manner making it difficult
to know if it was or was not enabled.
The IIO setting was changed to a checkbox to
clearly indicate when it is enabled and
disabled.
SPAR 443408899 – Image
loss during copy from
wideformat scanner to 6279.
When copying an A1 document on a
6279 with wide format scanner and
folder a small portion of the image
on the trail edge of the document
was lost.
Page selection algorithms were updated to
ensure that the correct media and image size
for folding and non-folding cases were
handled correctly.
SPAR 662948697 –
Thumbnail displayed off the
screen.
On the reprint queue page of the
Web Interface thumbnails would
display relative to the job they
represented. In some cases the
thumbnail image would be
displayed off the screen.
The location of thumbnails was moved to a
fixed position at the top of the Reprint tab to
provide maximum viewing area.
SPAR 358247318 – Restoring
system configuration would
not restore DHCP address
correctly.
When a CSE would restore settings
for a system using “restoreSetup”
the IP address would not be correct
if the restored settings used DHCP.
The “restoreSetup” command was corrected to
properly handle DHCP addressing. This script
is on the 4.4 b 200 OS Installation CD.
The following issues were resolved in 15.0 build 160.
Issue Description
Problem
Resolution
SPAR 638916367 – Logo
prints grey instead of black
PDF interpreter issue
Device colors are always used when processing
PDF files with transparencies
SPAR 683253388 – PDF file
causes controller to stop
rendering PDF files till reboot.
Overly complex PDF files caused
resources to be allocated and not
freed which prevented future PDF
files from being rendered.
Corrected handling of complex PDF files to
free resources when complete.
SPAR 252268669 – Kanji font
not printing correctly
Kanji font pack was not part of the
installation.
Included Kanji font pack in this version of 15.0
which explains the MUCH larger file size for
the binaries of this release.
SPAR 182031880 – CGM line
styles different
CGM line styles didn’t match the
new line styles from Catia.
Updated line styles to match Catia line styles.
SPAR 908666306 – problem
rotating slightly oversized
plots.
Often rotated plots that were
slightly larger than the installed
paper and clipped off an excessive
amount of image.
Corrected media and rotation selection for
folding of oversize plots.
SPAR 662948697 –
thumbnails display off screen
When reprint and thumbnails were
enabled and the number of prints in
the queue was more than a screen
Corrected the display of the images to be in a
consistent location near the top of the screen.
Xerox FreeFlow Accxes Print Server Customer Release Notes
15
Issue Description
Problem
Resolution
full, the large thumbnail would
display off the screen.
The following issues were resolved in 15.0 build 151.
Issue Description
Problem
Resolution
SPAR #281771787,
878881393 – Instant Accxes
does not print after printer
goes to sleep.
After an extended sleep of more
than 2 days the Instant Accxes
folders would not print any
document placed in them.
The InstantAccxes function is now woken up
with the printer or the placement of a
document in the folder.
SPAR #908666306 Oversize
TIFF gets rotated and clipped
when folding
Any document which was wider and
longer than the width of the largest
roll installed would get rotated 90
degrees and clipped when folding.
The media selection and rotation algorithm
was enhanced for non-PDF documents to
properly orient oversize documents.
SPAR #429951410 – DC 361
not working on 6279 system.
Service diagnostic DC 361 would not
save or restore settings.
The service diagnostic DC361 was fixed to
properly save and restore to/from USB and
HDD.
SPAR #898891710,
885670316 – DC 361 not
working on 6604/5
Service diagnostic DC 361 would not
save or restore settings.
The service diagnostic DC361 was fixed to
properly save and restore to/from USB and
HDD.
SPAR# 088778871 – media
size detection for 841mm
paper was too restrictive.
Media which was reported by the
printer as 843 mm was treated as 34
inch paper instead of 841mm.
The paper mapping was adjusted to be more
forgiving for reported media of all sizes.
7142 printer would crash if
the mismatch mode for any
media was set to
SUBSTITUTE by ACT.
Accxes doesn’t hand SUBSTITUTE
for media mismatch on 7142 and
failed to properly reject the setting.
If any mismatch mode is set to SUBSTITUTE it
is now ignored.
The latest version of Acrobat
would report preflight errors
against scan to PDF
documents.
The PDF/A documents are PDF/A-1b
compliant, but reported themselves
to be PDF/A-1a compliant.
Scanner PDF files are now identified as
PDF/A-1b compliant
Random scan inversion during
a multi-page scan.
Occasionally during large multi-page
scan sets the image inversion would
turn on by itself. This was found to
be caused by a buffer overrun which
randomly affected the invert setting.
The buffer overrun was corrected and the
image invert feature no longer turns itself on.
DWF files caused system to
hang.
DWF rendering engine failed to start
causing the system to wait
indefinitely
DWF rendering engine start-up issues
addressed.
Large ACT job hangs system.
Jobs that contain many files
wrapped in PJL were causing hangs
while parsing the PJL between files.
Corrected PJL interpreter to properly handle
interfile PJL in large concatenated jobs.
16
Xerox FreeFlow Accxes Print Server Customer Release Notes
The following issues were resolved in 15.0 build 140.
Issue Description
Problem
Resolution
SPAR #127271420 – DWF
File hangs in Processing
DWF rendering of certain elements
was VERY SLOW requiring hours to
complete the page.
Rendering of these elements was sped up to
improve processing time 10 to 20x for these
elements.
SPAR# 281771787 – Instant
Accxes was non-functional in
sleeping system
If a system went to sleep for an
extended period of time (>48 hours)
the Instant Accxes folders would
print files placed in them
A mechanism was installed to keep the folders
active while the system is in deep sleep/power
saver
SPAR# 513219677 – Accxes
print driver changed in total
Accxes
The underlying driver in Total Accxes
for the “Freeflow Accxes” entry was
changed and was no longer usable
for other printer types.
The HPGL driver which was used for Accxes
was added back into the list as an “HPGL”
print driver.
SPAR#374032304 – Server
crashed while printing LZW
TIFF files
An odd use of LZW compression in
these TIFF files cause Accxes to
crash.
The TIFF interpreter was updated to handle
these odd uses of LZW compression.
SPAR# 726603182 – Media
type note saved in template.
When saving power on default
template settings on a Wide format
Scanner the media type was not
restored when the system had a
different media type in roll1.
Timing was modified to ensure that on
Celeron based systems the media type was
restored correctly even when only the last roll
contains the saved media type.
The following issues were resolved in 15.0 build 136.
Issue Description
Problem
Resolution
SPAR #882283326 – PDF
scaling down of fine lines.
Scaling down fine lines with
minimum line width set to more
than 1 pixel produced unusually fat
lines.
The fine line calculation was corrected to
produce the correct thickness of lines.
SPAR #051708141 – DWF
files show completed, but
nothing prints
Certain DWF files were not properly
interpreted.
The DWF interpreter was upgraded to properly
support these DWF files.
Streamed DWF and PS/PDF
files did not print correctly.
When PS/PDF or DWF files were
streamed to the server without file
separators only the first page was
printed.
The server was updated to better identify the
start of PS/PDF and DWF files in streams.
Xerox FreeFlow Accxes Print Server Customer Release Notes
17
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