APC Smart-UPS 450 VA, 700 VA, 1000 VA, 1400 VA, 2200 VA, 3000 VA Uninterruptible Power Supply User's Manual
Smart-UPS 450 VA, Smart-UPS 700 VA, Smart-UPS 1000 VA, Smart-UPS 1400 VA, Smart-UPS 2200 VA, Smart-UPS 3000 VA - These uninterruptible power supplies protect your sensitive electronics from power outages, voltage fluctuations, and other power problems. They provide clean, reliable power to your computer systems and other critical equipment, ensuring uninterrupted operation.
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APC Smart-UPS
Uninterruptible Power Supply
120 VAC User’s Manual
990-7051, Revision 2, 9/98
Initial Start-Up
To obtain warranty coverage, please fill out and return the warranty registration card now.
Inspection
Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly.
Placement
Install the UPS in a protected area that is free of excessive dust and has adequate air flow. Do not operate the UPS where the temperature and humidity is outside the specified limits.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the warranty.
Installation
To install this UPS, please follow the installation instructions in the Smart-UPS Quick Reference Guide.
This UPS is equipped with a SmartSlot for accessories. See the
APC Website (www.apcc.com) for available accessories.
Check the Site Wiring Fault Indicator
Caution: If the site wiring fault indicator lights, get a qualified electrician to correct the building wiring.
Rear Views
2200 and 3000 VA 1000 and 1400 VA 450 and 700 VA
Connect Computer Interface Port (Optional)
Power management software and interface kits can be used with this
UPS. Use only kits supplied or approved by the manufacturer. If used, connect the interface cable to the 9-pin computer interface port on the back panel of the UPS. Secure the connector’s screws to complete the connection.
Connect Ground Leads to TVSS Connector (Optional)
The UPS features a TVSS connector for connecting the ground lead on transient voltage surge-suppression (TVSS) devices such as telephone and network line protectors. The TVSS connector provides grounding through the UPS’s power cord ground conductor. To make a connection to the TVSS connector, loosen the screw and connect the surge suppression device’s ground lead. Tighten the screw to secure the lead.
Battery Pack Connector (3000 VA only)
Use the battery pack connector to connect the optional external battery pack.
Voltage Sensitivity
The UPS detects line voltage distortions such as spikes, notches, dips, and swells, as well as distortions caused by operation with inexpensive fuel-powered generators. By default, the UPS reacts to distortions by transferring to on-battery operation to protect the loads.
Where power quality is poor, the UPS may frequently transfer to onbattery operation. If the loads can operate normally under such conditions, battery capacity and service life may be conserved by reducing the sensitivity of the UPS.
To reduce UPS sensitivity, press the configuration button on the rear panel. Use a pointed object such as a pen to press the button.
Press it once to set the UPS’s sensitivity to reduced. Press it again to set the sensitivity to low. Press the button a third time to reset normal sensitivity.
nor m a l r edu ced
When the UPS is set to normal sensitivity, the configuration LED is brightly lit. When it is set to reduced sensitivity, the LED is dimly lit. When it is set to low sensitivity, the LED is off.
low
Low Battery Warning Interval
By default, the low battery warning occurs when there are approximately two minutes of on-battery run time remaining. This may not be enough time to gracefully shut down some protected computer systems.
To change the warning interval, press the rear panel configuration button while pressing and holding the front-panel on/test button.
2 m in.
5 m in.
7 m in.
Press the configuration button once to set the low battery warning interval to approximately five minutes. Press it again to set the interval to approximately seven minutes. Press the button a third time to reset the interval to two minutes.
Charge the battery
The UPS charges its battery whenever it is connected to utility power.
The battery will charge fully during the first 4 hours of normal operation. Do not expect full runtime during this initial charge period.
Operating Instructions
Switch On — Switch Off
With the UPS plugged in, press and release the large upper on/test button to supply power to the loads. The loads are immediately powered while the UPS performs a self-test.
Press and release the small, lower off button to turn off power to the loads. It may be convenient to use the UPS as a master on/off switch for the protected equipment.
Note: Whenever the UPS is plugged in and utility voltage is present, the charger maintains battery charge.
The on-line LED illuminates when the UPS is supplying utility power to the loads.
Self-test
The UPS performs a self-test automatically when turned on, and every two weeks thereafter (by default). Automatic self-test eases maintenance requirements by eliminating the need for periodic manual self-tests.
During the self-test, the UPS briefly operates the loads on-battery. If the UPS passes the self-test, it returns to on-line operation.
If the UPS fails the self-test it immediately returns to on-line operation and lights the replace battery LED.
The loads are not affected by a failed test. Recharge the battery overnight and perform the self-test again. If the replace battery LED is still on, replace the battery using the Replacing the Battery procedure.
SmartTrim
The SmartTrim LED comes on to indicate that the UPS is compensating for a high voltage.
SmartBoost
The SmartBoost LED comes on to indicate that the UPS is compensating for a low voltage.
On Battery
During on-battery operation, the on-battery LED illuminates and the
UPS sounds an audible alarm consisting of four beeps every 30 seconds. The alarm stops when the UPS returns to on-line operation.
Low Battery
When the UPS is operating on-battery and the energy reserve of the battery runs low, the UPS beeps continuously until the UPS shuts down from battery exhaustion or returns to on-line operation.
100%
80%
60%
40%
20%
Battery Charge Bar Graph
The 5-LED display on the right of the front panel shows the present charge of the UPS’s battery as a percentage of the battery’s capacity. When all five
LEDs light, the battery is fully charged. The top LED goes out whenever the battery is not 100% charged.
When the LEDs are flashing, the battery can supply less than the “low battery warning interval” time for the load.
Shutdown Mode
If there is no utility power present, a host system connected to the computer interface port can command the UPS to shut down. This is normally done to preserve battery capacity after a controlled shutdown of the protected system. In shutdown mode the UPS stops supplying power to the load, waiting for the return of utility power.
The UPS scrolls the front panel indicators sequentially in shutdown mode. If the UPS has shutdown due to a low battery, the UPS lights the Battery Charge Bar Graph only. When line power is restored, the
UPS returns to on-line operation.
Replace Battery
If the battery fails a self-test, the UPS emits short beeps for one minute and the replace battery LED illuminates. The UPS repeats the alarm every five hours. Perform the self-test procedure to confirm replace battery conditions. The alarm stops when the battery passes the self-test.
85%
67%
50%
33%
17%
Load Bar Graph
The 5-LED display on the left of the front panel shows the power drawn from the UPS by the load. The display indicates the percentage of the UPS’s rated capacity. For example, if three LEDs are lit, the load is drawing between 50% and 67% of the UPS’s capacity. If all five
LEDs light, thoroughly test your complete system to make sure that the UPS will not become overloaded.
Storage
Storage Conditions
Store the UPS covered and upright in a cool, dry location, with its battery fully charged. Before storing, charge the UPS for at least 4 hours. Disconnect any cables connected to the computer interface port to avoid unnecessarily draining the battery.
Overload
When loads exceed the UPS’s capacity, the overload LED illuminates, the UPS emits a sustained tone, and the input circuit breaker may trip (the resettable center plunger of the circuit breaker pops out). The alarm remains on until the overload is removed.
Disconnect nonessential load equipment from the UPS to eliminate the overload. If there is AC power and the circuit breaker does not trip during overload, the loads are still powered. If the circuit breaker trips and the UPS attempts to go on-battery, the output AC will shut down.
Cold Start
When the UPS is off and there is no utility power, it is possible to cold start the UPS to power the loads from the UPS’s battery.
Note: Cold start is not a normal condition.
· Press and hold the on/test button until the UPS begins beeping.
· Release the on/test button during the beeping to start the UPS.
Utility Voltage Bar Graph
This UPS has a diagnostic feature that displays the utility voltage.
With the UPS plugged into the normal utility power, press and hold the on/test button to see the utility voltage bar graph display. After approximately four seconds the 5-LED display on the right of the front panel shows the utility input voltage. Refer to the figure below for the voltage reading.
132
123
115
107
98
The display indicates that the voltage is between the displayed value from the list and the next higher value.
For example, with three LEDs lit, the input voltage is between 115 and 123 VAC.
If no LEDs come on and the UPS is plugged into a working AC power outlet, the line voltage is extremely low.
If all five LEDs come on, the line voltage is extremely high and should be checked by an electrician.
Note: The UPS starts a self-test as part of this procedure. The self-test does not affect the voltage display.
Extended storage
· At -15 to +30 °C (+5 to +86 °F), charge the UPS’s battery every 6 months.
· At +30 to +45 °C (+86 to +113 °F), charge the UPS’s battery every 3 months.
Replacing the Battery
This UPS has an easy to replace hot-swappable battery. Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and loads on for the following procedure. See your dealer or call the number in this manual for information on replacement battery kits.
Note: Please read the cautions in the APC Safety Guide.
Once the battery is disconnected, the loads are not protected from power outages.
Battery Replacement Procedure - 450 - 1400 VA Models Battery Replacement Procedure - 2200 - 3000 VA Models
1. Grasp the top edge of the bottom front cover and tilt it out.
1. Grasp the top of the front cover and tilt it out and down.
2. Unhook the bottom section of the front cover from the chassis and set it aside.
3. Use a flat-blade screwdriver or a coin to remove the two battery door screws and open the door.
4. Grip the wires for the front set of batteries and pull firmly to disconnect the connector from the battery compartment.
5. Pull the white cord on the front battery connector to remove the batteries.
6. Set aside the foam spacer located between the batteries.
7. Reach into the battery compartment and grasp the white cord on the other battery connector. Pull firmly to disconnect the connector and remove the second set of batteries.
Note: Be careful removing the batteries - they are heavy.
8. Slide the first set of new batteries into the unit. Hold the connector down below the top of the batteries and toward the door, otherwise the assembly will not fit. Guide the connector over the top of the batteries and press firmly to connect it to the rear connector of the battery compartment.
Note: Small sparks at the battery connectors are normal during connection.
9. Set the foam spacer against the rear batteries to prevent the wires from being pinched.
10. Slide the second set of batteries in, then guide the connector over the batteries and
press firmly to connect it to the front connector of the battery compartment.
11. Close the battery door, replace the screws, and replace the lower front cover.
12. Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery. See the new battery instructions for more information.
User Configuration Items
Note: Setting these items requires optional software or hardware.
Function User Selectable Choices
Automatic Self-Test
Factory
Default
Every 14 days
(336 hours)
UPS ID
Date of Last Battery Replacement
UPS_IDEN
Manufacture
Date
Description
Every 7 days (168 hours),
On Startup Only, No Self-
Test
Up to eight characters to define the UPS.
Sets the interval at which the UPS will execute a self-test.
Use this field to uniquely identify the
UPS for network management purposes.
Date of Battery Replacement Reset this date on battery replacement.
Minimum Capacity Before Return from Shutdown
0 percent 15, 50, 90 percent
Sensitivity
Duration of Low Battery Warning
Alarm Delay After Line Fail
Shutdown Delay
Synchronized Turn-on Delay
High Transfer Point
Low Transfer Point
Normal
2 minutes
5 second delay
20 seconds
0 seconds
132 VAC
103 VAC
Reduced, Low
5, 7, 10 minutes
30 second delay, At Low
Battery Condition, No Alarm
180, 300, 600 seconds
60, 180, 300 seconds
135, 138, 129 VAC
100, 97, 106 VAC
The UPS will charge its batteries to the specified percentage before return from a shutdown.
Set lower than normal sensitivity to avoid lowered battery capacity and service life in situations where the load can tolerate minor power disturbances.
Sets the time before shutdown at which the UPS issues a low battery warning. Set higher than the default only if the OS needs the time for graceful shutdown.
To avoid alarms for minor power glitches, set the alarm delay.
Sets the interval between when the
UPS receives a shutdown command and when shutdown occurs.
To avoid branch circuit overload, the
UPS will wait the specified time after the return of utility power before turnon.
To avoid unnecessary battery usage, set the High Transfer Point higher if the utility voltage is chronically high and the load is known to work well under this condition.
Set the Low Transfer Point lower if the utility voltage is chronically low and the load can tolerate this condition.
For Computer Interface Port Specifications, see the APC Website (www.apcc.com).
1400 V A
450 - 1000 V A
Service
2. Unhook the bottom of the cover from the chassis and lift it upward to expose the battery door. Be careful not to strain the ribbon cable. Do not touch the exposed printed circuit board.
3. Fold the front cover on top of the UPS as shown.
4. Use a flat-blade screwdriver or a coin to remove the two battery door screws and open the door.
Grasp the tab and gently pull the battery out of the UPS.
5. Disconnect the battery leads.
· For the 450 through 1000 VA models, loosen the connectors by gently wiggling them while pulling straight back from the battery connector.
· For the 1400 VA model, pull the two gray couplers apart to disconnect the battery.
6. Connect the battery leads to the new battery.
Note: Small sparks at the battery connectors are normal during connection.
· For the 450 through 1000 VA models, connect the red wire to the positive (+) terminal and the black wire to the negative (–) terminal.
· For the 1400 VA model, connect the gray battery coupler to the UPS’s coupler.
7. Slide the battery into the UPS.
8. Close the battery door, replace the battery compartment screws, and replace the front cover.
9. Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery. See the new battery instructions for more information.
If the UPS requires service do not return it to the dealer!
Follow these steps:
1. Use the Troubleshooting section of the Quick Reference Guide to eliminate common problems.
2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem!
3. If the problem persists, call customer service or visit the APC Internet Website (www.apcc.com).
· Note the model number of the UPS, the serial number, and the date purchased. A technician will ask you to describe the problem and try to solve it over the phone, if possible. If this is not possible the technician will issue a Return Merchandise Authorization Number (RMA#).
· If the UPS is under warranty, repairs are free. If not, there is a repair charge.
4. Pack the UPS in its original packaging. If the original packing is not available, ask customer service about obtaining a new set.
· Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for packaging. Damage sustained in transit is not covered under warranty.
· Include a letter with your name, RMA#, address, copy of the sales receipt, description of the trouble, your daytime phone number, and a check (if necessary).
5. Mark the RMA# on the outside of the package.
6. Return the UPS by insured, prepaid carrier to the address given to you by Customer Service.
North & Latin America
APC
132 Fairgrounds Road
West Kingston, Rhode Island 02892 USA
1-800-800-4APC/1-401-789-5735
Internet http://www.apcc.com
Europe
APC
Ballybritt Business Park
Galway, Ireland 1800-702000
Toll-free within the Republic of Ireland only
E-Mail [email protected]
Specifications
Acceptable input voltage
Output voltage
Input Protection
Frequency limits (on-line operation)
Transfer time
Maximum load
On-battery output voltage
On-battery frequency
On-battery waveshape
Protection
Noise Filter
Battery type
Typical battery life
Typical recharge time
Operating temperature
Storage temperature
Operating and storage relative humidity
Operating elevation
Storage elevation
Electromagnetic immunity
Audible noise in dBA at 1 m (3 ft)
Size (H x W x D)
Weight - net (shipping)
Safety approvals
EMC verification
450 VA 700 VA 1000 VA 1400 VA
0 - 160 VAC
103-132 VAC (by default)
Resettable circuit breaker
2200 VA 3000 VA
450 VA
280 W
700 VA
450 W
50 or 60 Hz, ±5%
2 ms typical, 4 ms maximum
1000 VA
670 W
1400 VA
950 W
2200 VA
1600 W
3000 VA
2250 W
115 VAC
50 or 60 Hz, ±0.1 Hz; unless synchronized to utility during brownout.
Low-distortion sine wave
Overcurrent and short-circuit protected, latching shutdown on overload.
Normal and common mode EMI/RFI suppression, 100 kHz to 10 MHz
Spill proof, maintenance free, sealed lead-acid
3 to 6 years, depending on number of discharge cycles and ambient temperature
2 to 5 hours from total discharge
0 to +40 ºC (+32 to +104 ºF)
-15 to +45 ºC (+5 to +113 ºF)
0 to 95%, non-condensing
0 to +3,000 m (0 to +10,000 ft)
0 to +15,000 m (0 to +50,000 ft)
IEC 801-2, 801-3, 801-4
<41 <42
15.8 x 13.7 x 35.8 cm
(6.2 x 5.4 x 14.1 in.)
10.5
(11.8) kg
23.2 (26) lb.
13.1
(14.5) kg
29 (32) lb.
18.8
(20.8) kg
41.5 (46) lb.
<45
21.6 x 17 x 43.9 cm (8.5 x
6.7 x 17.3 in.)
24.1 (26.1) kg
53 (58) lb.
<53
43.2 x 19.6 x 54.6 cm (17.0
x 7.7 x 21.5 in.)
51 (60.8) kg
112 (134) lb.
55.8 (64.4) kg
123 (142) lb.
Listed to UL 1778, certified to CSA 107.1
FCC/DOC Class B certified FCC/DOC Class A verified

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Key features
- Automatic Self-Test
- Battery Replacement
- Low Battery Warning
- Cold Start
- Shutdown Mode
- Voltage Sensitivity
- SmartTrim
- SmartBoost
- Overload Protection