Lexmark 2481 - Forms Printer B/W Dot-matrix User manual
Lexmark Forms Printer 2400 Series
User’s Guide
Edition: June 2000
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Contents
Chapter 1: About your printer ....................................................... 1
Printing the demonstration sample ............................................................ 10
Connecting the printer to your computer .................................................. 14
Setting up your Windows and DOS application software ........................ 17
Chapter 2: Using the operator panel ........................................... 21
Setting the printer online or offline ........................................................... 28
Using the Load/Unload feature ................................................................... 30
Locking/unlocking the operator panel ....................................................... 30
Chapter 3: Changing tractor positions ........................................ 33
Converting the push tractor to pull tractor position ................................. 36
Converting the pull tractor to the push tractor position ........................... 40
Chapter 4: Loading paper ............................................................ 43
iii
Loading a cut form or envelope ................................................................. 72
Chapter 5: Using Setup mode ...................................................... 89
Using Setup mode to change printer settings ........................................... 89
Forms Macro menu options ........................................................................ 96
Chapter 6: Supplies .................................................................... 107
Chapter 7: Troubleshooting and maintenance ........................ 111
Setting printer to default settings ............................................................ 121
Adjusting bidirectional alignment ........................................................... 123
Appendix: Notices ................................................................................. 145
Index ...................................................................................................... 161
iv
1
About your printer
The Lexmark™ Forms Printer 2400 Series are available in 9- and 24-wire narrow-carriage (2480 and 2490) and
9- and 24-wire wide-carriage (2481 and 2491) models.
Depending on the printer model you have chosen, your printer may look different than those illustrated in this manual.
Printer models
Carriage width
Cut forms
Continuous forms
Narrow
297 mm (11.7 in.)
254 mm (10.0 in.)
Wide
419 mm (16.5 in.)
406 mm (16.0 in.)
1
Features and functions
Printer features by model
Feature/function 2480/2481 2490/2491
Multi-speed printing
FastDft (Fast Draft)
• 10 characters per inch (cpi)
• 12 cpi
Draft
• 438 characters per second (cps)
510 cps
• 409 cps
309 cps
• 465 cps
274 cps
Courier and Gothic 77 cps
(Near-Letter-Quality mode)
91 cps
(Letter-Quality mode)
Prestige,
Presentor, Orator, and
Script
Not available on these models.
91 cps
(letter-quality mode)
Character spacing
Note:
Fast Draft supports only 10, 12, and 15 pitch.
Prints in 10, 12, 15, 17, and 20 characters per inch (cpi), as well as proportional spacing.
Prints in 10, 12, 15, 17,
20, and 24 (cpi), as well as proportional spacing.
Resident fonts Fast Draft, Courier, Prestige,
Gothic, and Courier Gothic, Presentor,
Orator, Script, Draft, and Fast Draft
2
Printer features by model (continued)
Feature/function 2480/2481 2490/2491
Print styles
Available through printer commands.
Highlighting capability:
• Double-high
• Double-strike
• Double-wide
• Emphasized
• Italics
• Overscore
• Subscript
• Superscript
• Underline
Highlighting capability:
• Double-high
• Double-strike
• Double-wide
• Emphasized
• Italics
• Overscore
• Subscript
• Superscript
• Underline
• Shading
• Outline
Resolution of up to
360 x 360 (dpi).
Graphics printing
Supports existing graphics software applications.
Resolution of up to
144 x 240 dots per square inch (dpi).
Multiple-part forms Prints original plus five copies (six-part forms).
Prints original plus three copies (fourpart forms).
3
Features and functions
Features/functions
Operator panel
Font lock and Pitch lock
Load/Unload
Macro function
Front loading for cut sheets
Tear Off
All models
Button control for Load/Unload, Tear
Off, Font, Setup, paper movement,
Pitch, and Macro functions. Operator panel lights indicate current status.
• Locks font and pitch selections you make from the operator panel so they are not changed by your application software.
• Font or Pitch lock is deactivated when you turn the printer Off unless you set them as the menu default.
For more information, see “Selecting or locking a font” on page 31.
Loads and unloads continuous form paper.
This printer has the capability of storing 4 unique document formats which include character option settings (font, pitch, and so on) and paper handling options (page length, margins and so on).
For information on setting up macros
see “Forms Macro menu options” on page 96.
Enables printing on cut sheets or envelopes.
• Assists you in removing printed continuous forms at the perforation.
• Reduces the amount of paper used, reducing costs.
4
Features and functions (continued)
Features/functions All models
Adjustable tractor
Operator panel disable
Built-in adjustable tractor lets you handle continuous form paper without purchasing any options. It can be repositioned to function as:
• Push tractor
• Pull tractor
Limits the operator panel functions to the Start/Stop, FormFeed, Tear Off, and Load/Unload buttons only, restricting the use of all printer functions to designated persons only.
Ribbon cartridge
Printer tests
Contains the printer ribbon.
• Power-On Self Test
• Test Print
Test Print determines whether your machine has print problems. To
perform a Test Print, see “Testing the printer” on page 116.
• Demonstration Print
For more information, see “Printing the demonstration sample” on page 10.
Box and line drawings
Prints tables, charts and other graphics as shown on your monitor.
Greek and math symbols
Prints a variety of symbols used in mathematical equations, including subscript and superscript.
Code Pages 437, 437G,
813, 850, 851, 853T, 857,
858, 860, 861, 863, 865,
869, 920, 1004, and 1053.
These code pages contain the characters and symbols corresponding to various country languages.
5
Features and functions (continued)
Features/functions All models
Bar code function
Software compatibility
Interface connection
These bar codes are resident in the printer:
• 3 of 9
• Code 128
• Interleaved 2 of 5
• UPC-A
• EAN 8
• EAN 13
• PostNet
For more information on the Bar code function, refer to the Technical
Reference (www.lexmark.com).
• Compatible with all computer software programs that support
IBM emulation or Epson emulation.
• Compatible with Okidata
MICROLINE emulation (option must be installed).
Available for 2480/2481 printers only.
Lets the printer work with all computers with a compatible interface.
Both parallel and USB interfaces are standard. The internal serial interface
(RS-232) is optional.
For more information, see
“Connecting the printer to your computer” on page 14.
6
Printer description
Forms thickness lever
Ribbon access cover
Front cover
Operator panel
Paper guides
Manual feed door
Power switch
Paper select lever
Printer parts and function
Part name Function
Forms thickness lever Adjusts the printhead for the thickness of forms being printed.
Ribbon access cover Covers the ribbon cartridge and internal printer components.
Power switch
Paper select lever
Front cover
Manual feed door
Operator panel
Paper guides
Turns the printer On and Off.
Selects the paper type:
• Cut (form) sheet
• Continuous forms
Covers the continuous forms push tractors.
Pull down to load individual cut forms and envelopes.
Indicates printer status and makes control of printer functions simple and convenient.
Align the margins of a cut sheet.
7
Latch
Acoustic flap
Tear Off bar
Latch
Power cord connector
Tractor 2 connector
USB connector
Parallel connector
Optional serial interface knockout
8
Printer parts and function
Part name Function
Latches
Acoustic flap
Tear Off bar
Serial interface knockout
Parallel connector
USB connector
Tractor 2 connector
Power cord connector
Fastens the ribbon access cover to the printer.
Helps reduce noise during printing.
Provides an edge for a continuous form when Tear Off is used.
Removing the serial interface knockout allows you to connect the optional serial interface cable.
Where the parallel cable connects to the printer.
Where the USB cable connects to the printer.
Supplies power to the optional
Tractor 2 Feeder.
Connects power from the power cord to the printer.
9
Printing the demonstration sample
The following steps explain how to load a single sheet of paper so you can print the demonstration sample. If
you want to load continuous forms, see “Loading continuous forms” on pag e46.
1
Set the forms thickness lever to position 1.
2
Turn the printer On.
The Power light comes On solid, the Paper Out light is blinking, and the current default font light is On solid.
For more information on printer status, see
“Checking the printer status” on pag e118.
10
3
Open the manual feed door.
4
Move the paper select lever up to the cut forms position.
Power switch
Manual feed door
Paper select lever
5
Move the left paper guide to the right until it stops.
6
Insert a single sheet of paper into the front of the printer and adjust the right paper guide so the paper is aligned against both the left and right paper guides.
11
7
Insert paper into the printer until the Paper Out light stops blinking.
•
If Auto Cut Sheet Load is set to On, the paper feeds automatically to the Top-Of-
Form.
•
If Auto Cut Sheet Load is set to Off, press
FormFeed.
Left paper guide
Right paper guide
12
8
Turn the printer Off.
9
While pressing Font on the operator panel turn the printer On.
Continue pressing Font until all the operator panel lights blink.
10 Release the Font button.
The Power and Ready lights stay On and the demonstration page prints.
Power Ready Tractor2 Paper out
Start/Stop LineFeed FormFeed
Tear Off Load/Unload Tractor
Font
Lock
Courier
Prestige
Gothic
Presentor
Orator
Script
Draft
FastDft
13
Connecting the printer to your computer
These cables are not supplied with your printer. For
ordering information, see “Supplies” on pag e107.
•
If you are using a parallel cable, see
“Connecting the parallel cable” on pag e14.
•
If you are using a USB cable, see
“Connecting the USB cable” on pag e16.
•
If you are using the optional serial interface,
see “Connecting the serial cable” on page 17.
Connecting the parallel cable
1
Turn the printer and computer Off.
2
Connect the parallel cable at the back of the printer.
This cable is not supplied with your printer. Use an IEEE-1284 compatible parallel cable such as
Lexmark part number 1329605 (10 ft cable) or
1427498 (20 ft cable).
Note: You do not need to attach a grounding
wire to the computer.
14
3
Fasten the clip wires to the parallel cable, as shown.
4
Connect the other end of the parallel cable to your computer.
5
Turn the printer and computer On.
6
Continue with “Setting up your Windows and
DOS application software” on pag e17.
15
Connecting the USB cable
1
Turn the printer and computer Off.
2
Connect the USB cable at the back of the printer.
This cable is not supplied with your printer.
Order the Lexmark USB cable using part number 12A2405.
3
Connect the other end of the USB cable to your computer.
4
Turn the printer and computer On.
5
Continue with “Setting up your Windows and
DOS application software” on pag e17.
16
Connecting the serial cable
For installation and connection instructions, see the optional serial interface manual.
Setting up your Windows and DOS application software
Windows-based applications
If you are using a Windows program, use the Windows
Forms Printer 2400 Series driver available from the
Lexmark Web site at www.lexmark.com.
Note: Instructions for installing drivers are in the
readme.1st file included in the download package.
17
DOS applications
Follow the instructions that came with your DOS application software to see what printer drivers are available with that specific program. Most programs let you specify the type of printer you are using so the program can take full advantage of the printer’s features.
Using IBM emulation mode
If your printer is using IBM mode (the factory default), select a printer from your application software, in the following preferred order.
For Lexmark Forms Printer 2480/2481 users:
1
Forms Printer 2480/2481
2
Forms Printer 2380/2381 plus
3
2380 plus/2381 plus
4
2380/2381 IBM Personal Printer Series™ II
5
4201/4202 IBM Proprinter™ III
6
4201/4202 IBM Proprinter II
7
IBM ExecJet™ Printer Model 4072
For Lexmark Forms Printer 2490/2491 users:
1
Forms Printer 2490/2491
2
Forms Printer 2390 plus/2391 plus
3
2390 plus/2391 plus
4
2390/2391 IBM Personal Printer Series II
5
4212 IBM Proprinter 24P
6
2390 IBM PS/1 Printer
7
4207/4208 Proprinter X24/XL24
8
IBM ExecJet Printer Model 4072
9
2205 IBM PS/1 Printer
If your software does not let you select one of the printers in this list, you may need to customize your printer for Epson emulation mode.
18
The printer driver you select in your software application must match the emulation mode you select for your printer. Printer drivers other than the 2400 series support most, but not all, of the printer’s
capabilities. See “Emulation menu options” on page 103 for more information.
Using Epson emulation mode
If your Forms printer is set to Epson emulation, select a printer from your application software in the following preferred order:
For Forms Printer 2480/2481 users:
1
Epson FX850
2
Epson FX1050
For Forms Printer 2490/2491 users:
1
Epson LQ850
2
LQ1050
See “Emulation menu options” on page 103 for more
information.
Using Okidata MICROLINE emulation mode
If your Forms Printer 2480/2481 has the Okidata
MICROLINE emulation option installed, select a printer from your application software in the following preferred order:
1
Oki 320/321 Turbo
2
Oki 320/321
19
20
2
Using the operator panel
Use the operator panel to perform basic tasks like feeding forms, taking the printer offline, and setting defaults in Setup mode.
21
Operator panel layers
The operator panel has two layers of functionality.
•
Layer 1, with the operator panel cover closed, contains basic functions like
LineFeed, FormFeed, Tear Off, and taking the printer online/offline.
•
Layer 2, with the operator panel cover down, as shown, contains more advanced functionality. Use layer 2 to select a macro and change printer menu settings such as
Top-Of-Form.
2480/2481 operator panel
Power Ready Tractor2 Paper out
Start/Stop LineFeed FormFeed
Tear Off Load/Unload Tractor
Font
Lock
FastDraft
Draft
Gothic
Courier
layer 1
Power
1 2 3
Macro
Set TOF LineFeed
4
Macro
Micro
↑
Micro Setup
Pitch
Lock
10
12
15
17
20
PS
layer 2
22
2490/2491 operator panel
Power Ready Tractor2 Paper out
Start/Stop LineFeed FormFeed
Tear Off Load/Unload Tractor
Font
Lock
Courier
Prestige
Gothic
Presentor
Orator
Script
Draft
FastDft
layer 1
Power
1 2
3
Macro
Set TOF LineFeed
4
Macro
Micro
↑
Micro
↓
Setup
Pitch
Lock
10
12
15
17
20
24
PS
layer 2
23
Understanding the operator panel buttons
Use the operator panel buttons to perform printer tasks and change printer settings.
Layer 1 operator panel buttons
Press this button: When you want to …
Start/Stop
Alternate the printer between online (Ready light is On) and offline (Ready light is Off).
LineFeed
FormFeed
Tear Off
Load/Unload
Tractor
Note:
Printer must be online to receive data.
Advance the paper one line.
If you press and hold LineFeed, the paper advances 5 micro movements and then goes into continuous mode.
Advance the paper to the next
Top-Of-Form.
Alternate paper between Tear Off and Top-Of-Form.
Load paper to the current Top-Of-Form or unload paper to parked position.
Alternate between Tractor 1 and Tractor 2, if the optional
Tractor 2 is installed.
Font
Select one of the resident font styles:
Notes:
• Repeatedly pressing the
Font button rotates through the printer font selections. If you continue pressing Font through a second pass, the font selections are locked.
• This setting will be lost when the printer is powered Off and back
On.
2480/2481
• FastDft
• Draft
• Gothic
• Courier
2490/2491
• Courier
• Prestige
• Gothic
• Presentor
• Orator
• Script
• Draft
• FastDft
Note:
Some functions may not work when data is being processed and the printer is online (Ready light is On).
24
Layer 2 operator panel buttons
Press this button: When you want to…
Set TOF
LineFeed
Macro
Micro
↑
Set Top-Of-Form.
Top-Of-Form is the position of the first print line on the page.
Advance the paper one line.
If you press and hold LineFeed, the paper advances 5 micro movements and then goes into continuous feed.
Select between four document formats.
For more information, see “Forms
Macro menu options” on page 96.
Feed the paper upward in:
• 1/72-inch increments (2480/2481 models)
• 1/90-inch increments (2490/2491 models)
If you press and hold the Micro
↑ button, the paper advances in micro movements and then goes into continuous feed.
Use Micro
↑
to adjust the
Top-Of-Form.
25
Layer 2 operator panel buttons (continued)
Press this button:
Micro
↓
When you want to…
Feed the paper downward in:
• 1/72-inch increments (2480/2481 models)
• 1/90-inch increments (2490/2491 models)
If you press and hold the Micro
↓ button, the paper advances in micro movements and then goes into continuous feed.
Use Micro
↓
to adjust the
Top-Of-Form.
Setup
Pitch
Notes:
• Repeatedly pressing the Pitch button rotates through the printer pitch selections. If you continue pressing
Pitch through a second pass the pitch selections are locked.
• This setting will be lost when the printer is powered Off and back On.
Enter Setup mode to change the default values and modes for printer operation.
Set the character pitch to: 10, 12, 15,
17, 20 cpi, or Proportional Spacing.
Notes:
• On 2490/2491 models you can also select 24 cpi.
• Fast Draft supports only 10, 12, and
15 pitch.
Note:
Some functions may not work when data is being processed and the printer is online (Ready light is On).
26
Understanding the operator panel lights
The following table describes the light patterns on the operator panel.
Layer 1 operator panel lights
Light
Light status What it means
Power
Ready
Tractor 2
Paper Out
Padlock
Font
Font Lock
On
On
Blinking
Off
On
Off
Blinking
On
On
On
Off
On
The printer is On.
The printer is online and ready to print.
The printer is receiving data.
The printer is offline.
Tractor 2 is activated. (The optional
Tractor 2 Feeder must be installed.)
Paper is loaded in the printer.
The printer is out of paper.
A printer error occurred.
The operator panel is disabled, restricting the use of panel buttons to Start/Stop, FormFeed, Tear Off and Load/Unload only. For more
information, see “Locking/unlocking the operator panel” on pag e30.
You (or your software application) selected one of the printer's resident fonts.
If all font lights are Off, then a downloaded font is selected.
Font Lock is active and prevents your software application from changing the font you selected on the operator panel. For more
information, see “Selecting or locking a font” on page 31.
27
Layer 2 operator panel lights
Light
Light status What it means
Macro On
Pitch
Pitch Lock
Off
On
On
The specified macro function is activated. For more information, see
“Forms Macro menu options” on page 96.
No macro is being used, or Macros have been disabled in the Setup menu.
You (or your software application) selected one of the printer's standard pitches.
Pitch Lock is active and prevents your software application from changing the pitch you selected on the operator panel. For more
information, see “Selecting or locking a pitch” on page 32.
Setting the printer online or offline
The printer must be online to accept data.
To set the printer:
•
Online, press Start/Stop; the Ready light comes On.
If paper is not loaded, the Paper Out light blinks. When online, the printer is ready to receive print jobs.
•
Offline, press Start/Stop; the Ready light goes Off.
The printer finishes printing the current line and then stops printing. To resume printing, press Start/Stop until the Ready light is On.
28
Advancing the paper
You can use the operator panel to advance the paper when the printer is not printing.
•
Press LineFeed to advance the paper to the next line.
•
Press FormFeed to advance the paper to the Top-Of-Form on the next page or to eject the cut form.
If you are at the Tear Off bar:
•
Press LineFeed to move the paper incrementally.
•
Press Tear Off to move the paper to the
Top-Of-Form.
Using Tear Off
Tear Off works only when the tractor unit is in the push
position.
Note: For the Tear Off function to work
properly, you must set the correct page length in the Setup menu or your application software.
The Tear Off function advances the perforation of a continuous form to the tear bar position. You can set
Tear Off to move a continuous form automatically to
the Tear Off position (Auto Tear Off set to On or to One
Second), or you can move a continuous form manually
to the Tear Off position (Auto Tear Off set to Off). For
more information, see “Setting the Tear Off position” on page 87.
29
Using the Load/Unload feature
Load/Unload works only when the tractor unit is in the
push position. For information, see “Changing tractor positions” on page 33.
Use the Load/Unload feature to unload continuous forms from the printer while you print on either a cut form or envelope. You can also use the feature to load continuous forms into the printer when the paper path
is clear. For information, see “Loading continuous forms” on pag e46.
Locking/unlocking the operator panel
To restrict the use of printer functions to just the
Start/Stop, FormFeed, Tear Off, and Load/Unload
buttons, you can lock the operator panel. When the panel is locked, the padlock light comes On.
1
Turn the printer Off.
2
Press and hold Load/Unload and Tractor while turning the printer On.
To unlock the operator panel, repeat steps 1 and 2.
Selecting Tractor mode
If you installed the optional Tractor 2 Feeder, you can press Tractor to switch between the normal tractor feeder and the Tractor 2 Feeder. The Tractor 2 light comes On when the Tractor 2 Feeder is selected.
Note: Before you switch tractor feeders, tear off
excess paper.
30
Selecting or locking a font
1
To select a font, repeatedly press Font until you see the font light On next to the selection you want.
Layer 1
Power Ready Tractor2 Paper out
Start/Stop LineFeed FormFeed
Tear Off Load/Unload Tractor
Font
Lock
FastDraft
Draft
Gothic
Courier
2
To lock any font so your software application cannot select a different one, continue pressing
Font until the Font Lock light comes On, and
the font you want is selected.
The font is locked until the printer is turned
Off.
3
To disable Font Lock, repeatedly press Font until the Font Lock light turns Off and the font you want is selected.
If the printer is offline, press Start/Stop. When the ready light comes On, you are ready to print.
4
To set a Font or to set Font Lock as a default
setting in the Setup menu, see “Using Setup mode to change printer settings” on page 89.
31
Selecting or locking a pitch
1
To select a pitch, open the operator panel to layer 2.
2
Repeatedly press Pitch until you see the pitch light On next to the selection you want.
Layer 2
Power
1
Set TOF
2 3
Macro
LineFeed
4
Macro
Micro
↑
Micro
↓
Setup
Pitch
Lock
10
12
15
17
20
PS
3
To lock a pitch so your software application cannot select a different one, continue pressing
Pitch until the Pitch Lock light comes On and
the pitch you want is selected.
The pitch is locked until the printer is turned
Off.
4
To disable Pitch Lock, repeatedly press Pitch until the Pitch Lock light turns Off and the pitch you want is selected.
5
Close the operator panel.
If the printer is offline, press Start/Stop. The
Ready light comes On and you are ready to print.
6
To set a Pitch or Pitch Lock as a default setting
in the Setup menu, see “Using Setup mode to change printer settings” on pag e89.
32
3
Changing tractor positions
This section describes how to change the tractor unit position.This a tractor unit.
Left latching lever
Pin
Left tractor door
Left locking lever
Rubber tractor stop
You can install the tractor unit in the push tractor position or the pull tractor position. To view an illustration of the tractor positions and paper paths
available, see “Paper paths for the push tractor” on page 47.
33
Push tractor position
The printer is shipped with the tractor unit installed at the front of the printer, which is the push tractor position.
This position lets you use the Tear Off feature of the printer.
Front cover
Push tractor position
34
Pull tractor position
When the tractor unit is installed at the top of the printer, it functions as a pull tractor and supports front and bottom paper loading.
Pull tractor position
Front cover
35
Converting the push tractor to pull tractor position
Removing the push tractor
1
Make sure paper is not loaded in the printer.
2
Pull out the front cover to release it and pivot the cover up out of the way.
Front cover
Front cover
36
3
Hold down the latching levers while you pull and lift the tractor unit out of the printer.
Tractor unit
37
Installing the pull tractor
1
Remove the ribbon access cover.
2
Turn the tractor unit around so that the latching levers are upright, facing you.
3
Place the tractor against the back slant of your printer along the tractor guides.
38
4
To slide the tractor feeder into the printer:
a
Hold down the latching levers and gently push the tractor feeder into the printer until it stops.
b
While still holding down the latching levers, tilt the tractor feeder toward the front of the printer until the hooks at the end of the latching levers fit around the posts on the printer frame.
Latching lever hook
c
Release the latching levers. The tractor unit fits into place at a 45° angle.
39
Converting the pull tractor to the push tractor position
1
Make sure the printer is Off.
2
Make sure paper is not loaded in the printer.
3
Holding down the latching levers, lift the tractor unit out of the printer.
4
Pull out the front cover to release it and pivot the cover up out of the way.
40
5
Make sure the paper select lever is set for continuous forms.
6
Holding down the latching levers, fit the left and right locks onto the posts in the printer.
7
Release the latching levers.
8
Close the front cover.
41
42
4
Loading paper
This section describes how to load a cut form, continuous forms, labels, and an envelope.
Cut (form) sheet Continuous forms
Envelope Labels
43
Setting the forms thickness lever
Use the forms thickness lever to adjust printing on various forms, depending on the paper thickness. See the following table when setting this lever.
Forms thickness for 2480/2481
Paper type
Single forms (cut or continuous)
Single forms (cut or continuous)
Paper thickness
Thin
Normal
Paper weight
56 g/m² (15 lb)
65 g/m² (16 lb)
68 g/m² (18 lb)
75 g/m² (20 lb)
90 g/m² (24 lb)
Forms thickness lever setting
1
1 or 2
Thick 2
Notes:
• Print quality depends on the multiple-paper quality and the operating environment.
Printing at low temperature may cause poor print quality, depending on the paper used.
• When the setting is 4 or higher, printing speed becomes slower.
44
Forms thickness for 2480/2481 (continued)
Paper type
Multiple-part forms
Paper weight
2-part form
3-part form
4-part form
5-part form
6-part form
Forms thickness lever settings
2 or 3
3 or 4
4 or 5
5 or 6
5, 6, or 7
4, 5, or 6 Envelopes
Notes:
• Print quality depends on the multiple-paper quality and the operating environment.
Printing at low temperature may cause poor print quality, depending on the paper used.
• When the setting is 4 or higher, printing speed becomes slower.
Forms thickness for 2490/2491
Paper type
Paper thickness
Single forms (cut or continuous)
Thin
Single forms (cut or continuous)
Normal
Multiple-part forms
Thick
Paper weight
56 g/m² (15 lb)
65 g/m² (16 lb)
68 g/m² (18 lb)
75 g/m² (20 lb)
90 g/m² (24 lb)
2-part form
3-part form
4-part form
Forms thickness lever setting
1
1 or 2
2
2 or 3
3 or 4
4, 5, 6, or 7
Note:
Print quality depends on the multiple-paper quality and the operating environment. Printing at low temperature may cause poor print quality, depending on the paper used.
45
Loading continuous forms
You can load continuous paper utilizing four different paper paths, depending on whether you have the push tractor installed or the pull tractor installed.
Note: If you have installed the optional Auto
Sheet Feeder or Tractor 2 Feeder, refer to the documentation shipped with your option for paper loading instructions.
46
Paper paths for the push tractor
In these examples, the tractor pushes the paper from the front or the rear of the printer.
Push tractor
Tractor Tractor
Front loading paper
Rear loading paper
Paper paths for the pull tractor
In these examples, the tractor pulls the paper from the front or bottom of the printer.
Pull tractor
Tractor Tractor
Front loading paper
Bottom loading paper
47
Loading continuous forms using the push tractor
The factory setting for your printer is the push tractor position. If the tractor unit is not in this position, see
“Converting the pull tractor to the push tractor position” on pag e40.
1
Turn the printer On.
2
Make sure the paper path is clear.
If a cut form or envelope is loaded in the printer, press FormFeed to remove it.
48
3
Set the forms thickness lever to a suitable setting.
See “Setting the forms thickness lever” on page 44.
49
4
Pull out the front cover to release it and pivot the cover up out of the way.
Front cover
5
Move the paper select lever down to the continuous forms position.
Front cover
50
6
Pull up the left and right tractor locking levers to unlock the tractors.
Locking lever
51
7
Open the left and right tractor doors.
8
Place the paper pinfeed holes over the second or third pins of the tractor unit.
If necessary, move the left or right tractor to adjust the tractors to the paper width.
Keeping the left tractor positioned to the left of the rubber tractor stop keeps your paper within the paper sensor area.
9
Close the left and right tractor doors.
52
10 Set the left margin.
Move the tractor to align the left margin on your paper with the [A symbol printed on the
rear plate. For help, see “Aligning the left margin” on pag e77.
Margin guide - printing starts at the [A symbol.
The distance from the [A symbol to the left edge of the paper determines the width of the left margin.
53
11 Push down the left tractor locking lever to lock
the tractor in place.
12 Remove slack from the paper and lock the right
locking lever.
54
13 Close the front cover.
Front cover
14 Press Load/Unload.
The paper loads to the current Top-of-Form.
15 Press Start/Stop to put the printer online.
If Auto Tear Off is set to On or One Second, the printer moves the paper to the Tear Off bar.
Note: When you use the push tractor to print
continuous forms, line spacing within the first 1½ inches of the first form may not be uniform.
55
Front loading continuous forms using the pull tractor
Make sure the tractor is in the pull position. If the
1
Turn the printer On.
2
Make sure the paper path is clear.
If a cut form or envelope is loaded in the printer, remove it by pressing FormFeed.
56
3
Set the forms thickness lever to position 7 while loading the paper.
57
4
Move the paper select lever down to the continuous forms position.
5
Remove the ribbon access cover.
Ribbon access cover
Paper select lever
6
Pull up the left and right tractor locking levers to unlock the tractors.
Locking lever
58
7
Open the left and right tractor doors.
59
8
Pull out the front cover to release it and pivot the cover up out of the way.
Front cover
Front cover
60
9
Insert paper into the front of the printer between the metal and plastic plates.
Push or pull the paper through the paper path until it passes the printhead.
61
10 Close the front cover.
Front cover
11 Fit the paper pinfeed holes over the tractor
pins.
If necessary, move the left or right tractor to adjust the tractor to the paper width.
Note: If you have trouble moving the right
tractor to the paper width, roll the rubber tractor stop out of its’ seated position.
Move the tractor to the paper width, load the paper, and lock the right tractor. To view the rubber tractor stop location, see
“Changing tractor positions” on pag e33.
62
12 Close the left and right tractor doors.
13 Replace ribbon access cover.
14 Set the left margin.
Move the tractor to align the left margin on your paper with the symbol [A printed on the
ribbon access cover. For help, see “Aligning the left margin” on pag e77.
Margin guide - printing starts at the [A symbol.
63
The distance from the [A symbol to the left edge of the paper determines the width of the left margin.
15 Push down the left tractor locking lever to lock
the tractor in place.
16 Remove slack from the paper and lock the right
lever.
Note: If you have trouble moving the right
tractor to the paper width, roll the rubber tractor stop out of its’ seated position.
Move the tractor to the paper width, load the paper, and lock the right tractor. To view the rubber tractor stop location, see
“Changing tractor positions” on pag e33.
Locking lever
17 Move the forms thickness lever back to a
suitable setting for the type of paper you are using.
For help, see “Setting the forms thickness lever” on pag e44.
64
18 Open the operator panel cover to access layer 2.
19 Press Micro
↑
, Micro
↓,
or LineFeed to move the paper to the Top-Of-Form you want to use.
Note:
• Use the second form to set Top-Of-Form alignment.
• To do this, align the horizontal lines (located on the platen) with the Top-Of-Form you want. To
see an illustration, go to ” on pag e83.
20 Press Set TOF to set Top-Of-Form.
Top-Of-Form is not saved if the printer is turned
Off or runs out of paper when using the pull
tractor.
21 Make sure the printer is online (Ready light is
On solid).
If not, press Start/Stop until the Ready light is
On solid.
65
Bottom loading continuous forms using the pull tractor
Make sure the tractor is in the pull position. If the
1
Turn the printer On.
2
Make sure the paper path is clear.
If a cut form or envelope is loaded in the printer, press FormFeed to remove it.
66
3
Set the forms thickness lever to position 7 while loading the paper.
67
4
Move the paper select lever to the continuous forms position.
5
Remove the ribbon access cover.
Ribbon access cover
Paper select lever
6
Pull up the left and right tractor locking levers to unlock the tractors.
Locking lever
68
7
Open the left and right tractor doors.
8
Insert the paper through the bottom slot of the printer.
Push or pull the paper through the paper path until it passes the printhead.
9
Fit the paper pinfeed holes over the tractor pins.
If necessary, move the left or right tractor to adjust the tractor to the paper width.
Note: If you have trouble moving the right
tractor to the paper width, roll the rubber tractor stop out of its’ seated position.
Move the tractor to the paper width, load
69
the paper, and lock the right tractor. To view the rubber tractor stop location, see
“Changing tractor positions” on pag e33.
10 Close the left and right tractor doors.
11 Replace the ribbon access cover.
12 Set the left margin.
Move the tractor to align the left margin on your paper with the symbol [A printed on the
ribbon access cover. For help, see “Aligning the left margin” on page 77.
Margin guide - printing starts at the [A symbol.
70
The distance from the [A symbol to the left edge of the paper determines the width of the left margin.
13 Push down the left tractor locking lever to lock
the tractor in place.
14 Remove slack from the paper and lock the right
lever.
15 Move the forms thickness lever back to a
suitable setting for the type of paper you are using.
For help, see “Setting the forms thickness lever” on pag e44.
71
16 Open the operator panel cover to access layer 2.
17 Press LineFeed, Micro
↑
, or Micro
↓
to move the paper to the Top-Of-Form.
18 Press Set TOF to set Top-Of-Form.
Top-Of-Form is not saved if the printer is turned
Off or runs out of paper when using the pull
tractor.
19 Make sure the printer is online (Ready light is
On solid).
If not, press Start/Stop until the Ready light is
On solid.
Loading a cut form or envelope
Cut forms can be a single sheet, an envelope, or a multiple-part form. They are placed one at a time into the manual feeder.
Note: If you have installed the optional Auto
Sheet Feeder or Tractor 2 Feeder, refer to the documentation shipped with your option for paper loading instructions.
72
Loading a cut form or envelope manually
1
Turn the printer On.
2
Make sure the paper path is clear.
3
If continuous forms are currently loaded, tear off the leading edge of the continuous form and then press Load/Unload to park the continuous forms.
The Paper Out light is blinking.
4
Set the forms thickness lever to a suitable setting for the type of paper you are using.
See “Setting the forms thickness lever” on page 44 for more information.
73
5
Move the paper select lever up to the cut forms position.
6
Open the manual feed door.
Paper select lever
74
7
Set the left margin.
Move the left paper guide so that the print start position you want aligns with the [A symbol printed on the margin guide. For help,
see “Aligning the left margin” on pag e77.
Margin guide - printing begins at the [A symbol.
Left paper guide
Paper
The distance from the left paper guide to the [A symbol determines the width of the left margin.
75
8
Place a cut form or envelope against the left paper guide.
If you are loading a preprinted form or envelope, put the top edge in first, printed side up.
9
Move the right paper guide so the guide aligns with the right edge of the paper.
Left paper guide
Right paper guide
Left paper guide
Envelope
Right paper guide
76
10 Insert paper into the printer until the Paper Out
light stops blinking.
•
If Auto Cut Sheet Load is set to On, the paper feeds automatically to the Top-Of-
Form.
•
If Auto Cut Sheet Load is set to Off, press
FormFeed.
11 Make sure the printer is online (Ready light is
On solid).
If it is not, press Start/Stop until the Ready light is On solid.
Aligning the left margin
You can manually change the first print position at the left margin. The first print position is indicated by the
[A symbol. You can also set the left margin from your
software application.
Note: Setting the left margin in your software
application, adds it to the left margin setting on the printer. For example, if you set the left margin at 1 inch on the printer, and also have the left margin set at 1 inch in your software application, the printer begins printing 2 inches from the left edge of the page.
77
Aligning the left margin for continuous forms
To set the left margin for continuous forms, first locate the [A symbol on the printer. The location of this symbol depends on the position of the tractor unit.
Push tractor position
Push tractor position
Locking lever
78
Pull tractor position
Locking lever
Pull tractor position
1
Pull up the left and right tractor locking levers to unlock the tractors.
2
Move the left tractor to the left or right of the
[A symbol.
3
Push down the left tractor locking lever to lock it in place.
4
Remove slack from the paper and lock the right lever.
Note: If you have trouble moving the right
tractor to the paper width, roll the rubber tractor stop out of its’ seated position.
Move the tractor to the paper width, load the paper, and lock the right tractor. To view the rubber tractor stop location, see
“Changing tractor positions” on pag e33.
79
Aligning the left margin for a manually loaded cut form or envelope
To set the left margin for a cut form or envelope, move the left paper guide to the left of the [A symbol, located above the left paper guide.
Left paper guide
Print start position
Paper
You may then need to adjust the right paper guide to fit flush against the right edge of the page.
80
Setting Top-Of-Form
Top-Of-Form sets the first line of print. Use the operator panel to save your Top-of-Form settings for continuous forms, a cut form, and for each macro enabled.
Setting Top-Of-Form for continuous form paper in push mode
Top-Of-Form can range from minus 1 inch to plus
14 inches from the top of continuous form paper.
Note: Use this method to also set Top-Of-Form
for continuous forms loaded in the optional Tractor 2 Feeder.
To set and save Top-Of-Form:
1
Clear the paper path.
The Paper Out light blinks if no paper is loaded.
If the Paper Out light is Off, tear off excess forms and press Load/Unload.
If an individual form is loaded, press FormFeed to clear paper path.
2
Make sure the paper select lever is in the continuous forms position.
3
Load continuous form paper on the push tractor feed pins (or Tractor 2 feed pins if you are using the optional Tractor 2 Feeder).
For help loading paper, see “Loading continuous forms using the push tractor” on page 48.
4
Remove the ribbon access cover.
5
Press Load/Unload.
The paper moves to the current Top-Of-Form.
The Paper Out light goes Off.
81
6
Open the operator panel cover to access layer 2.
Power
1 2 3
Macro
4
Set TOF LineFeed Macro
Micro
↑
Micro
↓
Setup
Pitch
Lock
10
12
15
17
20
PS
7
Press any paper movement button (LineFeed,
Micro
↑
, Micro
↓
) to align with the horizontal lines (located on the platen) with the Top-Of-
Form you want.
See the illustration, on ” on pag e83.
Note: If you press and hold a paper movement
button, the paper advances in micro movements and then goes into continuous feed.
82
This illustration shows the position of the two horizontal lines on either side of the metal platen bar.
Use these lines as your reference point when lining up your Top-Of-Form. The bottom of a printed character will be even with the horizontal lines.
Horizontal line
Align paper with horizontal lines on metal platen bar
Metal platen
Paper
Ribbon cartridge
Front cover
8
Press Set TOF to set and save your Top-Of-
Form.
9
Close the operator panel cover.
10 To verify the new Top-Of-Form, press
Load/Unload to unload the continuous forms
and press Load/Unload again to reload the forms.
The continuous forms load to the current
Top-Of-Form setting.
11 Press Start/Stop to set the printer online.
Note: If Auto Tear Off is set to On or One
Second the paper advances to the Tear
Off position. A print job or pressing Tear
Off returns the paper to the current
Top-Of-Form.
83
Setting Top-Of-Form for continuous form paper in pull mode
1
Turn the printer On.
The Paper Out light blinks if no paper is loaded.
2
Move the paper select lever down to the continuous forms position.
3
Load continuous form paper on the pull tractor feed pins.
For help loading paper, see “Front loading continuous forms using the pull tractor” on page 56.
4
Open the operator panel cover to access layer 2.
5
Press any paper movement button (LineFeed,
Micro
↑
, or Micro
↓
) to move the paper to the
Top Of Form position.
Note: Use the second sheet of the continuous
forms to set Top-Of-Form.
6
Press Set TOF to set and save Top-Of-Form.
7
Close the operator panel cover.
Note: Top-Of-Form is not saved if the printer is
turned Off or runs out of paper when the printer is in pull tractor mode.
8
Press Start/Stop to set the printer online.
84
Setting Top-Of-Form for a cut form or envelope
Top-Of-Form can range from minus 1 to plus 22 inches from the top of cut sheet paper. To set and save
Top-Of-Form:
1
Clear the paper path.
The Paper Out light blinks if no paper is loaded.
If the Paper Out light is Off, tear off excess forms and press Load/Unload.
If a single form is loaded, press FormFeed to clear paper path.
2
Move the paper select lever up to the cut forms position.
3
Load a cut sheet of paper or envelope through the manual feed door.
For help loading paper, see “Loading a cut form or envelope manually” on pag e73.
•
If Auto Cut Sheet is set to On, the printer moves the paper or envelope to the current
Top-Of-Form
•
If Auto Cut Sheet is set to Off, press
FormFeed when the Paper Out light goes
Off.
4
Open the operator panel cover to access layer 2.
5
Press any paper movement button (LineFeed,
Micro
↑
, Micro
↓
) to align with the horizontal lines (located on the platen) with the Top-Of-
Form you want.
See the illustration, on ” on pag e83.
Note: If you press and hold a paper movement
button, the paper advances in micro movements and then goes into continuous feed.
85
6
Press Set TOF to set and save your
Top-Of-Form.
7
Close the operator panel cover.
8
Press Start/Stop to put the printer online.
Setting Top-Of-Form in a macro
Each macro has a separate Top-Of-Form setting. To set
Top-Of-Form in a macro, you must first select that macro:
1
Open the operator panel cover to access layer 2.
2
Press Macro to select the macro you want to use to set a Top-Of-Form.
Now set the Top-Of-Form. The procedure for setting
Top-Of-Form depends on the paper and print mode you are using. For help, see one of the following:
•
“Setting Top-Of-Form for continuous form paper in push mode” on pag e81.
•
“Setting Top-Of-Form for continuous form paper in pull mode” on page 84.
•
“Setting Top-Of-Form for a cut form or envelope” on pag e85.
86
Using the Tear Off bar
Setting the Tear Off position
When Auto Tear Off is On or set to One Second, it moves the top perforation of a continuous form to the
Tear Off position when all of the following are true:
•
The printer has finished printing.
•
The paper has advanced to the Top-Of-Form on the next page.
•
No data, printer control codes, or escape codes have been sent to the printer after advancing to the Top-Of-Form.
•
The print buffer has not received data for one second.
If you have already set your Top-Of-Form and now want to change the Tear Off bar position, follow these steps:
1
Press Start/Stop to take the printer offline.
2
Press and hold Tear Off until the printer beeps.
3
Open the operator panel cover to access layer 2.
4
Press Micro
↑ or Micro
↓ to move the paper to the correct position on the Tear Off bar.
5
Close the operator panel cover.
The printer beeps twice.
The paper rolls backward, then goes to the new
Tear Off position.
6
The Ready light is On.
7
Press Start/Stop.
The paper remains at the current Tear Off position until you send another job to the printer. The paper moves from the Tear Off position to the Top-Of-Form and begins printing.
87
88
5
Using Setup mode
Your printer is preset at the factory for font, pitch, form length, and other settings (also called default settings).
This section describes how to change these default settings, how to set up macros, and how to set form length.
Using Setup mode to change printer settings
This menu-driven mode lets you customize your printer to fit your business needs. Once you enter Setup mode, follow the printed menu page to select the area you want to change.
Note: Make sure continuous forms are loaded in
your printer while you are using Setup
mode. For help see “Loading continuous forms” on pag e46.
89
Entering Setup mode
1
Open the operator panel cover to access layer 2.
2480/2481 2490/2491
Power
1
Set TOF
2 3
Macro
LineFeed
4
Macro
Micro
↑
Micro
↓
Setup
Pitch
Lock
10
12
15
17
20
PS
Power
1
Set TOF
2 3
Macro
LineFeed
4
Macro
Micro
↑
Micro
↓
Setup
Pitch
Lock
10
12
15
17
20
24
PS
2
Pressing Setup puts the printer in Setup mode and prints the Main Menu.
90
3
Press LineFeed to print a list of all the available options you can change.
Printer Setup mode - Main Menu
--------------------------------------------------
To Select
--------------
Press
--------
Exit and Save Setup
Print All
Forms Macro Options
Data Options
Control Options
Emulation Options
Interface Options
Set TOF
LineFeed
Macro
Micro
↑
Micro
↓
Setup
Pitch
4
Select any option from the Main Menu by pressing the corresponding button.
A new menu prints each time you press a button, displaying new selections.
5
After you make all your selections the printer prints a page with your changes reflected.
The following example illustrates how to change the
Menu Language setting.
91
Example: Changing the menu language setting
1
With the printer in Setup mode, press Micro
↓ to print the Control Options menu.
2
Press Pitch to print more control options.
Control Options
------------------------
Return to Main Menu
Uni-Dir Printing
Auto Ready Cut Sheet
Paper Out Alarm
Bi-Di Alignment
Demo Print
(More)
Current
------------
Off
On
Enabled
Enabled
Press
--------
Set TOF
LineFeed
Macro
Micro
↑
Micro
↓
Setup
Pitch
3
To change the Setup menu language, press
Macro.
Control Options
------------------------
Return to Main Menu
Return to previous page
Menu Language
TOF Read
Quiet
Current
------------
English
Enabled
Press
--------
Set TOF
LineFeed
Macro
Micro
↑
Micro
↓
4
Press the button that corresponds to the language you want, or press Setup to print more Menu Language options.
92
5
For this example, press Macro to select French.
Menu Language
-------------------------
To Select
--------------
No Change
English
French
German
Italian
(More)
Return to Main Menu
Press
--------
Set TOF
LineFeed
Macro
Micro
↑
Micro
↓
Setup
Pitch
Printer menus now print in French.
Manu contrôle
------------------------
Retour menu principal
Revenir à la page précédente
Menu langue
Lecture haut de page
Silence
En cours
------------
Francais
Activé
Désactivé
Appuyez sur
-----------------
Déb page
Ligne
MACRO
Micro
↑
Micro
↓
6
Press Pitch to return to the Main Menu or press
Set TOF (No Change) to go back one menu and
change another setting.
7
If you return to the Main Menu, press Set TOF to exit Setup mode and save the new setting.
93
Exiting Setup mode
1
Press Set TOF until the printer returns to the
Main Menu or press Pitch from any menu containing a Return to Main Menu selection.
2
Press Set TOF again to exit Setup mode.
New settings are saved only when the printer exits Setup mode.
Note: If the printer runs out of paper while
using Setup mode, load more paper into the Tractor pins and press Setup to continue.
94
Setup menu options
Use Setup mode to configure your printer according to your business needs.
Note: To print a list of all default settings, select
Print All from the Main Menu.
This table describes the different options and controls you can select for your printer.
Menu options
Menus
Forms Macro options
Data options
Control options
Emulation options
Interface options
What it controls …
Lets you customize macros to print a variety of forms.
See “Forms Macro menu options” on page 96.
Defines how information that is sent to the printer is processed.
See “Data menu options” on page 100.
Defines how the printer performs many of its basic tasks.
See “Control menu options” on page 102.
Determines how the printer interacts with your software application.
See “Emulation menu options” on page 103.
Defines how information is transferred from your computer to the printer.
See “Emulation menu options” on page 103.
The following tables outline and explain the many functions and settings you can use with your printer.
95
Forms Macro menu options
Macro options
Use these menu options
Set Default Macro
Character options
When you want to customize…
Select the macro you want to be the default when the printer is powered On or select disable if you do not want to use a macro as the default.
Default font
Select the font you want from the available fonts listed.
Font Lock
Enabling this setting lets you set Font Lock as the default even after the printer is turned Off and back On.
Default Pitch
Select from the following pitches: 10, 12, 15, 17, 20, (24 for
2490/2491), and PS pitch.
Not all pitches are available in all fonts.
Pitch Lock
Enabling this setting lets you set Pitch Lock as the default even after the printer is turned Off and back On.
Code Page
You may select one of the following code pages: 437, 850,
858, 860, 861, 863, 865, 437G, 813, 851, 853T, 857, 869, 920,
1004, and 1053. Refer to the Technical Reference for more information.
Character Set
You may select Character Set 1 or Character Set 2.
• Character Set 1 is the factory default for the U.S.
• Character Set 2 is the factory default for EMEA.
96
Macro options (continued)
Use these menu options When you want to customize…
Character options
20-Pitch
(continued)
Note:
Available for the 2480/2481 printers only.
This setting enables or disables the 20-pitch mode, and provides compatibility with other IBM printers.
• When set to Enable, switching from 12 cpi to condensed
(Dec 15, Hex 0F) changes the pitch from 12 cpi to 20 cpi.
• When set to Disable, switching from 12 cpi to condensed
(Dec 15, Hex 0F) does not change the pitch.
Paper handling options
Auto Tear Off
• When set to On, Auto Tear Off moves continuous form paper to the Tear Off bar.
• When set to One Second, continuous form paper automatically advances to the Tear Off bar after a one second delay in receiving data.
• When set to Off, you can manually advance the perforation of a continuous form to the Tear Off bar.
Auto Cut Sheet Load
• When set to On, paper is loaded into the manual feed tray, the printer automatically loads the paper to the current Top-Of-Form.
• When set to Off, press FormFeed to load paper.
Auto Sheet Feeder
If you installed the optional Auto Sheet Feeder, turn the
Auto Sheet Feeder setting On to automatically load paper into the printer.
Tractor
Lets you select the default tractor if the optional tractor is installed. Selecting Tractor 1, Tractor 2, or Tractor 1+ 2 makes the specified tractor or tractor set the default.
Form Length
You may set the form length (in lines per page) from one line to a maximum of 22 inches.
97
Macro options (continued)
Use these menu options When you want to customize…
Paper handling options
(continued)
Left Margin using the printer margin scale.
Select from the following:
• 0”
• 1”
• 2”
• 3”
Right Margin
Select from the following:
• 4”
• 5”
• 6”
• 7”
• 8”
• 13.6” (wide carriage models)
Lines Per Inch
Specify the number of text lines in an inch.
Select from the following:
• 3
• 4
• 6
• 8
Bottom Margin
Set the bottom margin the number of lines you want.
Eject by FF
Eject by FormFeed determines how FormFeed is operated.
• When set to On, FormFeed is an eject operation for cut forms.
• When set to Off, FormFeed moves the paper to the next
Top-Of-Form.
98
Macro options (continued)
Use these menu options When you want to customize…
Defines the character settings for a macro.
See “Character options” on page 96 for more information.
Paper Handling options
Defines the paper handling settings for a macro.
See “Paper handling options” on pag e97 for more
information.
Copy Macro
Lets you copy macro settings from one macro to another.
99
Data menu options
Data options
Use these menu options
Buffer
Auto LF
Auto CR
Zero Slash
When you want to …
• Select minimum to set the receive buffer size to zero.
• Select maximum for 2480/2481 printers to set the buffer size to 64KB or 96KB, depending on whether NLQ II (Near
Letter Quality) Download is enabled.
• Select maximum for 2490/2491 printers to set the buffer size to 47.5KB or 79.5KB depending on whether
Download is enabled.
Requires a line feed to occur.
• Set to On, a line feed is performed for each Carrier
Return (CR) received.
• Set to Off, a line feed does not occur when a CR code is received.
Requires a carrier return to occur.
• Set to On, a carrier return is performed for each line feed received.
• Set to Off, a carrier return does not occur when a line feed code is received.
• Turn Zero Slash On, to print a zero with a slash down the middle instead of a numeric zero.
• The factory setting of Zero Slash is Off.
Download for NLQ II
Note:
Available for
2480/2481 printers only.
Download
Note:
Available for
2490/2491 printers only.
Use NLQ II.
• Select Enable to reserve a portion of the receive buffer for downloading fonts. The factory setting is Enable.
• Select Disable to use the entire buffer as a receive buffer.
Allocate your printer buffer.
• Select Enable to reserve a portion of the receive buffer for downloading fonts. The factory setting is Enable.
• Select Disable to use the entire buffer as a receive buffer.
100
Data options (continued)
Use these menu options When you want to …
FF Enable
Note:
Available for the
2480/2481 printers only.
Control form feed commands.
• Select On to execute any form feed codes (X'0C').
• Select Off to ignore any form feed codes when paper is positioned at the current Top-Of-Form.
Code Page Sub Substitute code page 858 for 850. This lets older software access the euro character.
• Enable
• Disable
101
Control menu options
Control options
Use these menu options
Uni-Dir Printing
Auto Ready Cut Sheet
Paper Out Alarm
Demo Print
Menu Language
TOF Read
Quiet
When you want to…
Customize the direction of print.
• Set to On and in NLQ mode, the printer prints unidirectionally by line.
• Set to Off, the two passes are printed bidirectionally except
Proportional Spacing, which is still printed unidirectionally.
• The factory setting is Off.
Customize how the printer goes to Ready after a cut sheet is loaded.
• When set to On, the printer automatically goes to the
Ready state after a cut sheet is loaded into the printer.
• When set to Off, the printer remains offline after a cut sheet is loaded. Press Start/Stop to put the printer in the
Ready state.
Set the printer to alarm or not.
• When set to Enable, the alarm sounds when the printer runs out of paper. The factory setting is Enable.
• When set to Disable, the alarm does not sound.
Enable or Disable the printers ability to print the Demo page.
For instructions to print the Demo page, see “Printing the demonstration sample” on page 10.
Select the language you want your menus to print in. The menus can appear in one of the following languages: English,
French, German, Italian, Spanish and Brazilian Portuguese.
To view the list of steps, see “Example: Changing the menu language setting” on page 92.
Have the printer verify the Top-Of-Form before it begins printing continuous forms.
For help see, “Setting Top-Of-Form” on page 81.
Change the noise level of your printer by putting it in Quiet mode. The printer prints slower in Quiet mode.
102
Emulation menu options
Emulation options
Use these menu options
Emulation Selection
IBM mode
Epson mode
When you want to …
Select between IBM mode and Epson mode. If you installed an OKI option, OKI is also listed.
Use Pro-III mode
Proprinter III, available only on 2480/2481 printers, enables compatibility with the Proprinter III.
• When set to On, the printer emulates a Proprinter III.
• When set to Off, the printer operates with added capabilities.
Use AGM
Alternate Graphics mode, available only on 2490/2491 printers, lets you use the high-resolution 24-wire graphics commands. These commands are similar to those used with the Epson LQ570/LQ1070.
Use Table Select
Table Select lets you select Italic Character Table or Epson
Extended Graphic Character Table used in Epson mode.
103
Emulation options (continued)
Use these menu options When you want to …
Epson mode (continued) Use an International Character Set
The supported international character sets for Epson mode are:
• U.S.A. (default)
• France
• Germany
• U.K.
• Denmark
• Sweden
• Italy
• Spain I
The following character sets are also supported, but only through host commands used by Epson FX850/FX1050:
• Japan
• Norway
• Denmark II
• Korea (2480/2481 printers only)
• Spain II
• Latin America
• Legal
Okidata Emulation Use 7 or 8 Bit Graphics
Paper Out Override
Note:
Only appears if optional Okidata emulation is installed.
Reset Inhibit
Print Suppress Effective
Print DEL Code
104
Interface menu options
Your computer and printer settings must match.
Interface options
Use these menu options When you want to …
Interface
Honor Init
Automatically select the printer interface
Use the parallel cable
Use the USB cable
Use the serial cable (only appears if optional serial interface is installed).
• Enable honors the init signal on the parallel port.
• Disable ignores the init signal on the parallel port.
Data speed*
Data Bits*
Parity*
Stop Bits*
• 300 bps
• 600 bps
• 1200 bps
• 2400 bps
• 4800 bps
• 9600 bps
• 19200 bps
• 7
• 8
• No
• Ignore
• Odd
• Even
• 1
• 2
Protocol* • XON/XOFF
• MultiXON/XOFF
• DTR Pacing
* Only appears if serial interface option is installed.
105
106
6
Supplies
This section describes how to order supplies, what supplies you need, and paper specifications for the
Lexmark Forms Printer 2400 Series printers.
A printer cable, ribbon cartridge, and paper are the only supplies you need for your printer.
Ordering supplies
If you need more information about the supplies available to you from Lexmark, you can visit Lexmark on the World Wide Web at www.lexmark.com. At the same Web site you can also get the latest information on the location and telephone numbers for Authorized
Supplies Dealers in your area.
If you’re in the U.S., you can call 1-800-438-2468 to order supplies from Lexmark Direct or to request information about Lexmark Authorized Supplies
Dealers in your area.
107
Parallel cable
Order a 10 ft or 20 ft parallel cable using part number:
• 1329605 (10 ft cable)
• 1427498 (20 ft cable)
USB cable
Order the Lexmark USB cable using part number
12A2405.
Serial adapter and cable
Order a Serial Interface option using part number
12T0154.
Order a serial cable using the following part number or equivalent:
• 1038693 (50 ft cable)
Printer ribbon
Order a ribbon cartridge using the Lexmark part numbers:
• 11A3540 (2300/2400 series standard re-inking ribbon)
• 11A3550 (2400 series high yield re-inking ribbon)
Note: Printer ribbons can be ordered from the
Lexmark Web site at www.lexmark.com.
108
Paper specifications
The following table shows paper specifications without an optional feeder installed. If you installed the optional Auto Sheet Feeder, or the Tractor 2 Feeder, see the manual included with that option.
Paper specifications for cut or continuous forms
Cut forms Continuous forms
Paper dimensions
Single
Multiple part Single
Multiple part
Maximum
Maximum hole to hole
Minimum
Minimum hole to hole
297 mm
(11.7 in.)
See Note
N/A N/A
297 mm
(11.7 in.)
See Note
Width
254 mm
(10.0 in.)
76 mm
(3.0 in.)
N/A
76 mm
(3.0 in.)
N/A
(9.5 in.)
76 mm
(3.0 in.)
63 mm
(2.5 in.)
254 mm
(10.0 in.)
241 mm
(9.5 in.)
76 mm
(3.0 in.)
63 mm
(2.5 in.)
Envelopes
241 mm
(9.5 in.)
N/A
152 mm
(6.0 in.)
N/A
Note:
When the optional Auto Sheet Feeder or Tractor 2 Feeder is installed, the maximum width of a cut form is 215 mm (8.5 in.) for manual loading.
Page length
Maximum
Maximum
Minimum
559 mm
(22.0 in.)
(3.0 in.)
90 g/m
(24 lb)
65 g/m
(16 lb)
2
2
559 mm
(22.0 in.)
76 mm
(3.0 in.)
N/A
N/A
N/A
76 mm
(3.0 in.)
Weight
90 g/m
2
(24 lb)
56 g/m
2
(15 lb)
N/A
76 mm
(3.0 in.)
N/A
N/A
152 mm
(6.0 in.)
110 mm
(4.1 in.)
90 g/m
(24 lb)
75 g/m
(20 lb)
2
2
109
Paper specifications for cut or continuous forms (continued)
Cut forms Continuous forms
Paper dimensions
Single
Multiple part Single
Multiple part
Envelopes
Thickness - multiple part forms of 45 g/m² (12 lb.) paper
Minimum 0.058
(0.0023 in.)
See Note 0.058mm
(0.0023 in.)
See Note 0.42 mm
(0.017 in.)
Maximum 0.114 mm
(0.0045 in.)
See Note 0.114mm
(0.0045 in.)
See Note
Note:
Thickness up to 0.512 mm (0.0202 in.) for 2480/2481 printers; up to 0.36 mm
(0.015 in.) for 2490/2491 printers.
Printable area (cut forms)
6.4 mm min.
(0.25 in min.)
76.2 – 279.4 mm … Narrow
(3 – 11 in.)
76.2 – 420 mm … Wide
(3 – 16.54 in.)
140 – 558.8 mm
(5.5 – 22 in.)
Narrow/Wide
9.6 mm min.
(0.38 in min.)
6.4 – 25.4 mm
(0.25 – 1in.)
6.4 mm min.
(0.25 in min.)
110
7
Troubleshooting and maintenance
This section helps you identify printer conditions and problems that you can often correct. When you first recognize a problem, determine whether it is located within the printer, the software application, or an option. For additional assistance and answers to your questions, contact your service representative.
When diagnosing a problem, see “Checklist for typical problems” on pag e112.
Problem
Status lights and alarms
Paper jams and paper feeding problems
Printing problems
Misaligned printhead
Poor print quality
Incorrect font or pitch
Auto Sheet Feeder problems
See …
“Checking the printer status”
“Clearing paper jams”
on page …
“Testing the printer”
“Adjusting bidirectional alignment”
“Dots are missing or print quality is poor”
“Is the font or pitch selected from the operator panel not printing or is it changing”?
“Paper does not feed from the Auto
Sheet Feeder”
111
Checklist for typical problems
To solve most basic problems, begin by following these steps:
1
Is power getting to the printer?
Make sure:
•
The power cord is both plugged into a properly grounded outlet and into the printer.
•
The other items plugged into the same power source are operating.
•
The power source cannot be turned Off by a wall switch.
112
2
Is print too light?
The ribbon density control knob has been preset to 1. (The knob is located on the ribbon cartridge.)
When print becomes light, turn the knob from
1 to 2 to increase darkness of print.
Ribbon density control knob
Ribbon advance knob
3
Is paper jamming the printer?
See “Clearing paper jams” on pag e126 for
information on clearing paper jams.
4
Are forms catching on items such as a forms carton or a printer stand?
Adjust the forms container so paper feeds freely from container to printer.
5
Is a part damaged?
Call for service.
113
6
Are options causing the problem?
a
Run the Printer Test. For more information,
see “Testing the printer” on pag e116.
b
If the Printer Test fails with no options installed, call service.
c
If the Printer Test fails with an option installed, try removing the option.
7
Is the Font or Pitch selected from the operator panel not printing or is it changing?
Set Font Lock or Pitch Lock On to keep your software application from overriding the font and pitch settings. For more information, see
“Selecting or locking a font” on page 31.
If you need to use a nonresident font, change the font within your software application.
Note: If you are using Windows programs, most
fonts are bitmapped (graphics) and override the printer Font or Pitch Lock.
Select a resident font to override from the operator panel.
8
Is the problem outside the printer?
a
Turn the printer Off.
b
Disconnect the printer cable from the back of the printer.
c
Run the Printer Test. For more information,
see “Testing the printer” on pag e116.
If the Printer Test runs, then the problem is in the printer cable or your computer.
d
Run the test procedures for your computer.
For more information, refer to your computer’s operator manual.
9
If a software application does not run correctly on the printer, does a different software application run correctly?
114
10 Are you experiencing unexpected printing
results?
Make sure:
•
You selected the appropriate printer driver for your software application. For more
information, see “Setting up your Windows and DOS application software” on pag e17.
•
You selected the appropriate emulation mode for your printer. For more
information, see “Using IBM emulation mode” on page 18.
11 Do the buttons on the operator panel not work
except for Start/Stop, LineFeed, FormFeed,
Tear Off and Load/Unload?
The operator panel is locked. For more
information, see “Locking/unlocking the operator panel” on pag e30.
115
Testing the printer
Each time you turn the power switch On, the printer performs an internal check, or Power-On Self Test.
Running the Printer Test produces a test printout that gives a visual indication of any problem the printer may be experiencing.
You can run the Printer Test with or without the printer being connected to your computer.
Running the printer test
1
Make sure paper and the ribbon cartridge are installed.
2
Turn the printer Off.
3
Press and hold LineFeed while you turn the printer On.
4
Release LineFeed when printing starts.
Printing continues until you stop the printer.
Hex Trace mode
Hex trace mode prints the control codes that are sent to the printer. Use trace mode to help diagnose software/driver problems.
To enter trace mode:
1
Make sure paper and the ribbon cartridge are installed
2
Turn the printer Off.
3
Press and hold Tractor while you turn the printer On.
4
Release Tractor when the lights go out.
5
Turn the printer Off and back On to exit this mode.
116
Interrupting or stopping the printer test
To interrupt the Printer Test:
1
Press Start/Stop.
The test stops after a complete line of characters has printed.
2
Press Start/Stop to continue the test sample.
To stop the Printer Test, turn the printer Off.
117
Checking the printer status
Observe the operator panel lights and compare their status with the following table. The different patterns and combinations of lights provide you with information about the condition of your printer and whether you need to take action.
Printer status
Operator panel lights/status
Power
Ready
Paper Out
Power
Ready
Paper Out
Power
Ready
Paper Out
On
On
Off
On
Off
Off
On
Off
Blinking
Ready
Blinking
Action required
Norm0al operating condition. No action required.
Normal offline condition.
1
Load paper.
2
Press Start/Stop. Paper Out light goes off;
Ready light comes On.
Note:
If you installed the optional Tractor 2 Feeder and you are printing continuous forms, make sure the paper select lever is pushed down in the continuous forms position.
The printer has data in the buffer to be printed.
Power
Ready
Paper Out
Panel Lock
Font Lock
On
Blinking
Blinking
Blinking
Blinking
1
Check for a paper or ribbon jam.
2
Turn the printer Off.
3
Remove the ribbon cartridge. For
instructions, see “Removing the ribbon cartridge” on pag e142.
4
Check for paper dust or bits of paper.
5
Make sure the carrier packing tape has been removed.
6
With the printer On, run the Printer Test.
See “Testing the printer” on pag e116.
7
If the Printer Test fails, call for service.
Note:
If the printer is not beeping, there is a power supply problem. Call for service.
118
Printer status (continued)
Operator panel lights/status
Power Off
Power
Ready
On
Off
Paper Out
Blinking
Panel Lock Blinking
Power
Ready
Paper Out
On
Blinking
Blinking
Panel Lock Blinking
Power
Ready
Paper Out
Tractor 2
On
Blinking
Blinking
Blinking
Action required
Check the power cord and power source. If the power light remains Off, contact your service representative.
The paper select lever has been changed while paper was loaded. Move the paper select lever back to correct position and press Start/Stop.
Note:
Make sure paper is parked or unloaded before changing the position of the paper select lever.
1
Open and close the operator panel.
2
If you are attempting to perform a button power On sequence, verify you are holding the correct button.
3
Power printer Off and back On with no buttons held down.
4
If error continues, call for service.
Insure Tractor 2 option is install correctly. For instructions, see the Tractor 2 manual that came with your option.
119
Printer status (continued)
Operator panel lights/status
Power
Ready
Paper Out
Font Lock
All lights on solid
On
Blinking
Blinking
Blinking
On
Panel Lock Blinking
Action required
1
Turn the printer Off.
2
Turn the printer back On. If the same symptom occurs, contact your service representative.
Note:
If you need help in locating the nearest service representative, visit the Lexmark Web site at www.lexmark.com.
Power
Ready
Tractor 2
Paper Out
Font Lock
Power
Ready
Paper Out
Panel Lock
Font Lock
Power
Ready
Tractor 2
Paper Out
Panel Lock
Font Lock
Power
Ready
Tractor 2
Paper Out
Panel Lock
On
Blinking
Blinking
Blinking
Blinking
On
Blinking
Blinking
Blinking
Blinking
On
Blinking
Blinking
Blinking
Blinking
Blinking
On
Blinking
Blinking
Blinking
Blinking
120
Setting printer to default settings
To reset the printer to the factory defaults:
Initialize printer to US defaults
The standard defaults for the United States are:
•
Code page: 437
•
Character Set: 1
•
Form length: 11”
To change the defaults:
1
Make sure paper and the ribbon cartridge are installed.
2
Turn the printer Off.
3
Open the ribbon access cover.
4
Move the printhead over toward the operator panel side of the printer until it stops.
5
Close the ribbon access cover.
6
Press and hold Tear Off + Load/Unload while you turn the printer On.
7
Continue holding these buttons until the carrier moves.
Note: The operator panel lights blink On and
Off several times.
Once the carrier moves, your settings have been reset to factory defaults.
121
Initialize printer to EU defaults
The standard defaults for Europe are:
•
Code page: 858
•
Character Set: 2
•
Form length: 12”
To change the defaults:
1
Make sure paper and the ribbon cartridge are installed.
2
Turn the printer Off.
3
Open the ribbon access cover.
4
Move the printhead toward the operator panel side of the printer until it stops.
5
Close the ribbon access cover.
6
Press and hold Tear Off + Tractor while you turn the printer On.
7
Continue holding these buttons until the carrier moves.
Note: The operator panel lights blink On and
Off several times.
Once the carrier moves, your settings have been reset to factory defaults.
122
Adjusting bidirectional alignment
Occasionally, you may want to adjust the character alignment (also called bidirectional alignment) on your printer. The following steps illustrate how to adjust the alignment of the print wires.
Note: Make sure continuous forms are loaded in
your printer.
1
Make sure the default macro is set to disabled.
For help, see “Entering Setup mode” on page 90.
2
Turn the printer Off.
3
Open the Operator panel cover to access layer 2.
4
Press and hold Pitch while turning On the printer.
123
5
The Draft Alignment bars print.
The current value is the number printed below the bars.
Draft alignment bars
Current value
01
6
To set Draft, select the best row of alignment bars from the 01 - 07 printout.
a
Press Micro
↑
or Micro
↓ to select the best alignment by number or keep the current value.
b
Press Set TOF to save your selection.
After making your selection, the printer prints a single row showing the current alignment setting.
124
c
The printer automatically starts printing the alignment bars for NLQ (Near-Letter-
Quality).
NLQ alignment bars
Current value
01
The current value is the number printed below the bars.
125
7
To set NLQ, select the best alignment bars from the 01 - 07 printout.
The current value is the number printed below the bars.
Press Micro
↑
or Micro
↓ to select the best alignment by number or keep the current value.
After making your selection, the printer prints a single row showing the current alignment setting.
8
Press Set TOF to save your selections.
9
Close the Operator panel cover.
The printer returns to Ready.
Clearing paper jams
The following steps explain how to clear paper jams.
Cut form jams
1
Turn the printer Off.
2
Set the forms thickness lever to position 7.
3
Push the paper select lever down to the continuous forms position.
4
Gently pull out the sheet of paper from the front of the printer.
5
Remove the ribbon access cover to clear any torn pieces of paper.
6
Set the paper select lever to the cut forms position.
126
7
Set the forms thickness lever to the proper setting for the type of paper you are using.
See “Setting the forms thickness lever” on page 44.
Continuous forms jams
1
Turn the printer Off.
2
Detach any continuous forms already printed.
3
Set the forms thickness lever to position 7.
4
Tear the continuous forms off at the perforation line before the forms enter the printer.
5
If using the tractor in the push position, open the front cover. (Skip this step if you are using the optional Tractor 2 Feeder.)
6
Open the left and right tractor doors.
7
Lift the paper away from tractor pins.
8
Carefully pull out the paper.
9
Remove the ribbon access cover to clear any torn paper.
10 Remove any torn perforation strips or bits of
paper from the paper path.
127
Problem conditions
Perform the steps listed for each condition to correct the problem. If the suggested action does not correct the problem, contact your service representative.
Printer problems
Problem Probable cause Action
Printer goes to Tear Off position before job finishes printing.
Tear Off is set to One
Second and software application or network is not sending data fast enough.
Set Tear Off to On instead of
One Second and run the job again.
Characters are wrong or missing; formatting control codes do not work.
Application program problem.
Dots are missing or print quality is poor.
Some wires seem to be missing from the printhead.
Forms thickness lever is incorrect for the type of paper you have loaded.
Refer to your software application manual.
1
Check the setting of the forms thickness lever.
See “Setting the forms thickness lever” on page 44 for more
information.
2
Run the Printer Test. See
“Testing the printer” on page 116.
3
Have printer repaired.
Check the setting of the forms
thickness lever. See “Setting the forms thickness lever” on page 44 for more information.
Dust or paper particles are stuck to the ribbon surface.
Remove the ribbon cartridge and check the ribbon surface.
128
Printer problems (continued)
Problem Probable cause
Dots are missing or print quality is poor.
(continued)
Forms are smudged or printing is too dark
.
Action
Ribbon problem.
• Make sure the ribbon is securely snapped down on the carrier.
• Adjust the density control
knob. See “Is print too light?” on pag e113 for
more information.
• Ribbon is worn; replace the ribbon cartridge.
Printhead is not working.
• Run the Printer Test. See
“Testing the printer” on page 116.
• Contact your service representative.
Forms thickness lever is incorrect for the type of paper you have loaded.
Check the setting of the forms
thickness lever. See “Setting the forms thickness lever” on page 44.
Ribbon is twisted.
• Make sure the ribbon is installed correctly. See
“Removing the ribbon cartridge” on page 142.
• If possible, untwist the ribbon.
• Take up ribbon slack using the ribbon advance knob.
Ribbon shield is damaged or missing.
Density control knob was set to 2 prematurely.
• Remove the ribbon cartridge. For help, see
“Removing the ribbon cartridge” on page 142.
• Replace the ribbon cartridge.
Set density control knob to 1.
See“Is print too light?” on page 113 for more information.
129
Printer problems (continued)
Problem Probable cause
Incorrect number of lines on a page.
Application software problem.
Action
Refer to your software application manual.
Left margin moves to the right during printing.
The stack of continuous forms is catching on something.
Make sure paper is free to feed from carton and there is nothing obstructing paper movement (such as cables).
Top-Of-Form is set too low. Readjust Top-Of-Form. For help,
see “Setting Top-Of-Form” on page 81.
Printer page length is set incorrectly.
The printhead is not moving correctly.
Adjust page length in Setup
Setup mode to change printer settings” on pag e89.
• Check that the ribbon cartridge and paper are correctly installed.
• Make sure the carrier packing tape has been removed.
• Check to see if anything is blocking the movement of the carrier.
• If a paper jam has recently occurred, turn Off the printer and try again.
• Contact your service representative.
Forms thickness lever is incorrect for the type of paper you have loaded.
Software application problem.
Reset the forms thickness lever.
See “Setting the forms thickness lever” on page 44.
Refer to your software application manual.
130
Printer problems (continued)
Problem Probable cause
Line length is wrong; lines do not start at the left margin.
Application program problem.
Paper loads wrong.
Action
• Refer to your software application manual.
• Make sure the correct printer driver is selected.
Adjust the left margin by adjusting the tractor or paper guide.
Graphics do not print. Software application problem.
Line spacing is incorrect, or overprinting occurs.
Forms are jamming between printing surface and the printhead.
• Refer to your software application manual.
• Make sure the correct printer driver is selected.
Reset forms thickness lever. See
“Setting the forms thickness lever” on page 44.
Problem with the software applications.
Refer to your software application manual.
Specified pitch or font selected is not printing or is changing.
• Your software is overriding your operator panel selection.
• Your software is using bitmapped (graphic) fonts. If possible, select resident fonts.
Use Font Lock and Pitch Lock.
See “Selecting or locking a font” on page 31.
131
Printer problems (continued)
Problem Probable cause
Printer is printing beyond side edge of forms.
Action
Paper is adjusted incorrectly.
Adjust tractors or paper guides
and the paper. See “Aligning the left margin” on page 77.
Problem with the software application.
Refer to your software application manual.
A printhead jam caused by the ribbon or a paper jam.
• Make sure the ribbon cartridge is correctly installed.
• Clear the paper jam. See
“Adjusting bidirectional alignment” on page 123.
• Turn the printer Off and then back On.
Printing continues beyond edge of the form.
• Computer program set the assigned paper size larger than the actual page size.
• The printer is trying to print in the last ½ inch of form.
Change the software application so that the assigned paper size is the same as the actual paper size.
132
Printer problems (continued)
Problem Probable cause Action
Printer sounds as if it is printing but doesn’t print; printing is light.
Forms thickness lever is set too high for the type of paper you are using.
See “Setting the forms thickness lever” on page 44.
• Ribbon is jamming, is twisted, or is not between the printhead and the ribbon shield.
• Ribbon is out of ink.
• Make sure the ribbon cartridge is correctly installed and securely
snapped down on the carrier.
• Adjust the ribbon density
control knob. See “Is print too light?” on page 113 for
more information.
• Printer ribbon is out of ink.
Replace the ribbon
cartridge. See “Removing the ribbon cartridge” on page 142.
Printing is unstable; wrong characters print; left margin changes; printing stops.
• If you are using a grounded or shielded printer cable, it may not be attached correctly.
• Wrong driver in software.
• Make sure the printer cable is properly shielded and correctly connected at both ends.
• Select the correct driver. See
“Setting up your Windows and DOS application software” on page 17.
133
Printer problems
Problem
Printer does not feed paper.
Cannot adjust right tractor past rubber tractor stop in pull tractor position.
Probable cause
Paper is jamming.
Action
• Remove all forms and pieces of paper. Look for loose pinfeed hole strips that can sometimes tear from continuous forms and remain in the printer.
• The right tractor position may be incorrectly adjusted.
• Before you load new forms, fan the forms to loosen the sheets.
See “Setting the forms thickness lever” on page 44
for more information.
The forms thickness lever is set incorrectly for the type of paper you are using.
The Continuous form paper is parked.
The Auto Cut Sheet Load option is not set.
Press Load/Unload.
See “Auto Cut Sheet Load” on page 97 for more
information.
Adjust the right paper guide.
The right paper guide is not set correctly for your paper width.
The paper select lever is in the wrong position.
Rubber tractor stop has been pushed out of seated position.
• If you are trying to print a cut sheet, make sure the paper select lever is in the cut sheet position.
• If you are trying to print continuous forms, make sure the paper select lever is in the continuous sheet
position.
Firmly slide tractor and rubber tractor stop.
134
Printer problems (continued)
Problem Probable cause
Paper does not feed from the Auto Sheet Feeder.
The Auto Sheet Feeder locking lever is in the front position.
The paper select lever is in the tractor feed position.
The optional Auto Sheet
Feeder is not set to On in
Setup mode.
Too many sheets are in the paper bin.
The weight of the paper is too great.
Paper sheets seem to hold together at the bottom edge.
Dirty feed rollers.
Action
Set the Auto Sheet Feeder locking lever to the back position.
Set the paper select lever to the cut sheet position.
Enter Setup mode and set the
more information.
• Remove the extra sheets.
• Ensure that the stack of paper is not more than 150 sheets (64 g/m 2 ). For larger or thicker paper, use fewer sheets.
Remove all paper from the paper bin and install paper that has a lower weight. See the optional Auto Sheet
Feeder manual for recommended paper weights.
Remove all paper from the paper bin and fan the top and bottom edges with your thumb. Then place the paper in the paper bin.
Auto Sheet Feeder rollers” on page 143.
135
Printer problems (continued)
Problem Probable cause
Paper jam in the Auto
Sheet Feeder.
The paper is not loaded correctly in the paper bin.
The paper is not stacked evenly in the supply bin.
The Auto Sheet Feeder is not correctly installed.
Action
Remove the paper and reload the paper bin.
Remove the paper, align the edges of the paper, and reload the paper bin.
Remove the Auto Sheet
Feeder, and reinstall it.
Paper fed from Auto
Sheet Feeder jams at entrance to printer.
Foreign objects are in the
Auto Sheet Feeder paper path.
The printer paper feed path is dirty or the ribbon is jammed.
The Auto Sheet Feeder is not correctly installed.
Remove the Auto Sheet
Feeder. Remove the foreign objects. Reinstall the Auto
Sheet Feeder.
Remove the Auto Sheet
Feeder. Remove pieces of paper from the paper feed path. Reinstall the Auto Sheet
Feeder.
Remove the Auto Sheet
Feeder, and then reinstall it.
The paper guide is too far to the right.
Move the paper guide to the left.
The continuous forms were not moved to the park position before the
Auto Sheet Feeder was used.
Forms thickness lever is set incorrectly for your paper thickness.
Remove the Auto Sheet
Feeder. Move the continuous forms to the park position using the Load/Unload button.
Adjust the forms thickness
lever. For help, see “Setting the forms thickness lever” on page 44.
136
Printer problems (continued)
Problem
Paper fed from the Auto
Sheet Feeder is skewed in the printer.
The Auto Sheet Feeder feeds multiple sheets.
Probable cause
The left and right paper guides are not correctly adjusted.
Paper is not correctly placed in the paper bin.
Paper is not correctly placed in the paper bin.
The weight of the paper is too low.
Paper sheets seem to hold together at the bottom edge.
Not enough paper in the paper bin.
Action
Adjust the left and right paper guides so they are tight against the edge of the paper.
• Remove paper from the paper bin.
• Fan the paper.
• Reload the paper correctly.
Remove paper from the paper bin. Reload the paper correctly.
Remove all paper from the paper bin, and install a heavier paper. See the optional Auto Sheet Feeder manual for recommended paper weights.
Remove all paper from the paper bin and fan the top and bottom edges with your thumb. Place the paper in the paper bin.
Add more paper to the paper bin.
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Printer problems (continued)
Problem
The Auto Sheet Feeder feeds paper at an incorrect rate.
Probable cause
The weight of the paper is too great.
Paper is jammed in the
Auto Sheet Feeder.
The forms thickness lever is set incorrectly for the type of paper you are using.
Too much paper loaded.
Action
Remove all paper from the
Auto Sheet Feeder and use paper that has a lower weight. See the optional Auto
Sheet Feeder manual for recommended paper weights.
Sheet Feeder jams at entrance to printer.” on pag e136.
Adjust the forms thickness
lever. See “Setting the forms thickness lever” on page 44
for more information.
Remove some of the paper.
The Auto Sheet Feeder places the paper at the wrong Top-Of-Form position.
Top-Of-Form is set incorrectly.
The paper is too short.
Dirty auto sheet feed rollers.
See the optional Auto Sheet
Feeder manual for information in setting
Top-Of-Form.
Remove the paper and ensure that the paper meets the paper specifications. See the optional Auto Sheet Feeder manual for paper specifications.
Auto Sheet Feeder rollers” on page 143.
138
Printer problems (continued)
Problem Probable cause
The printer does not feed from the Tractor 2
Feeder.
You are trying to print continuous forms and the paper select lever is in the cut sheet position.
A tractor feeder with no paper loaded is selected.
Tractor 2 Feeder is not plugged in.
Action
Move the paper select lever down to the continuous forms
position.
Press Tractor to select the other tractor feeder or load paper on the selected tractor feeder.
Plug Tractor 2 Feeder into the back of the printer.
Paper jam in the
Tractor 2 Feeder.
The Tractor 2 Feeder places paper at the wrong Top-Of-Form position.
The continuous form on one tractor feeder was not properly parked before switching to the other tractor feeder.
Top-Of-Form is set incorrectly.
Make sure you tear off the leading edge of the continuous form on the currently selected tractor feeder before switching tractor feeders. For help, refer to the documentation shipped with your option.
See“Setting Top-Of-Form” on page 81.
139
Problem
Print test works, but printer does not print when attached to the computer.
Probable cause
Printer cable problem.
Software application problem.
Port being used is not selected.
Action
Set both the printer and computer power switches Off.
Make sure the printer cable is correctly connected at both
ends. See “Supplies” on page 107 for information
about which printer cable to use.
Refer to your software application manual. Make sure you have selected the correct printer driver. See
“Setting up your Windows and DOS application software” on page 17.
Set to Auto or the port you are trying to use.
Buttons do not work
(except Start/Stop
FormFeed, Tear Off and
Load/Unload).
Operator panel is locked
(Padlock light is On).
Printer beeps when using
Micro
↑
or Micro
↓.
Printer is in the set Tear
Off position mode.
• Turn Off the printer.
• Press and hold
Load/Unload and Tractor and turn On the printer.
When the padlock light goes Off, the operator panel is unlocked.
Close the operator panel.
Printer is noisy.
The printer vibrates.
Ribbon access cover or front cover is open.
• Move any objects touching the printer.
• Make sure the printer is on a level, sturdy surface.
Close the cover.
140
Problem
Printer power switch is
On, but Power light is
Off.
Printer alarm sounds.
Probable cause
Printer is not getting power.
This might indicate an error or normal operation.
The optional Auto Sheet
Feeder or Tractor 2
Feeder is noisy.
The option is incorrectly installed.
Printing speed becomes slower.
The print operation has slowed down.
Action
• Make sure the power cord is correctly connected at both ends.
• Verify that the power source works.
Check the status of the operator panel lights. See
“Checking the printer status” on page 118.
Remove and reinstall the option. For help, refer to the documentation shipped with your option.
• Check the forms thickness lever. Make sure the setting is appropriate for the thickness of your forms. Printing speed is slower when the setting is
4 or higher.
• Your software application is using bitmapped
(graphic) fonts. If possible, select resident fonts.
Note:
Automatic thermal slowdown protects the printhead from overheating. This operation is normal and is affected by print type being used (letter quality, for example) and the amount and density of graphics being printed.
141
Maintenance
This section describes how to remove the ribbon cartridge and clean the printer.
Removing the ribbon cartridge
1
Turn the printer Off.
2
Remove the ribbon access cover.
3
Set the forms thickness lever to position 7.
4
Squeeze the left and right latches on the ribbon cartridge and lift.
The cartridge unlatches from the printer carrier.
Cleaning the printer
Before you clean the printer:
1
Turn the printer Off.
2
Unplug the power cord.
3
Wait until the printhead is cool.
4
Remove the ribbon cartridge.
Cleaning the inside of the printer:
Every few months, use a soft brush and a vacuum to remove dust, ribbon lint, and pieces of paper. Vacuum any dust from around the printhead and in the printer cavity.
Cleaning the cover:
Clean the outside of the printer with a damp cloth and mild soap. Do not use any spray-type or chemical cleaners anywhere on your printer. Do not put any liquids or spray near the air vents. For stubborn ink stains on the cover, use a commercial mechanic's hand cleaner.
142
Cleaning the Auto Sheet Feeder rollers
1
Remove all paper from the printer.
2
Turn the Auto Sheet Feeder upside down and place it on a flat surface.
3
Clean the two paper-guide wheels located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol and a clean cloth.
You can rotate one roller while applying the cleaning cloth to the other roller.
143
144
Notices
Electronic emission notices
Federal Communications Commission (FCC) statement
The Lexmark Forms Printer 2480, 2481, 2490, and 2491 have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the place where you bought your printer or a service representative for additional suggestions.
145
The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
Note: Note: To assure compliance with FCC regulations on
electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable, such as Lexmark part number 1329605 for parallel interface and 12A2405 for USB interface. Use of a substitute cable not properly shielded and grounded may result in violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lab Operations
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232-3000
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Avis de conformité aux normes d’Industrie Canada
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives
89 / 336 / EEC and 73 / 23 / EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.
A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A.,
Boigny, France.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN
60950.
146
Japanese VCCI Notice
Energy Star
The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.
Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.
As an Energy Star Partner, Lexmark International, Inc. has determined that this product meets the Energy Star guidelines for energy efficiency.
147
Safety Information
•
If your product is NOT marked with this symbol , it
MUST be connected to an electrical outlet that is properly grounded.
•
The power cord must be connected to an electrical outlet that is near the product and easily accessible.
•
Refer service or repairs, other than those described in the operating instructions, to a professional service person.
•
This product is designed, tested and approved to meet strict global safety standards with the use of specific
Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Consignes de sécurité
•
Si le symbole n'apparaît PAS sur votre produit, ce dernier DOIT être branché sur une prise de courant mise à la terre.
•
Le câble d'alimentation doit être connecté à une prise de courant placée près du produit et facilement accessible.
•
L'entretien et les réparations autres que ceux décrits dans les instructions d'emploi doivent être effectués par le personnel de maintenance qualifié.
•
Ce produit a été conçu, testé et approuvé pour respecter les normes strictes de sécurité globale lors de l'utilisation de composants Lexmark spécifiques. Les caractéristiques de sécurité de certains éléments ne sont pas toujours
évidentes. Lexmark ne peut être tenu responsable de l'utilisation d'autres pièces de rechange.
148
Norme di sicurezza
•
Se il prodotto NON è contrassegnato con questo simbolo
DEVE essere collegato lo stesso ad una presa elettrica con messa a terra.
•
Il cavo di alimentazione deve essere collegato ad una presa elettrica posta nelle vicinanze del prodotto e facilmente raggiungibile.
•
Per la manutenzione o le riparazioni, escluse quelle descritte nelle istruzioni operative, consultare il personale di assistenza autorizzato.
•
Il prodotto è stato progettato, testato e approvato in conformità a severi standard di sicurezza e per l’utilizzo con componenti Lexmark specifici. Le caratteristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark non è responsabile per l’utilizzo di parti di ricambio di altri produttori.
Sicherheitshinweise
•
Falls der Drucker nicht mit diesem Symbol markiert ist, muß er an eine ordnungsgemäß geerdete Steckdose angeschlossen werden.
•
Das Netzkabel muß an eine Steckdose angeschlossen werden, die sich in der Nähe des Geräts befindet und leicht zugänglich ist.
•
Wartungsarbeiten und Reparaturen, mit Ausnahme der in der Betriebsanleitung näher beschriebenen, sollten
Fachleuten überlassen werden.
•
Dieses Produkt und die zugehörigen Komponenten wurden entworfen und getestet, um beim Einsatz die weltweit gültigen Sicherheitsanforderungen zu erfüllen.
Die sicherheitsrelevanten Funktionen der Bauteile und
Optionen sind nicht immer offensichtlich. Sofern Teile eingesetzt werden, die nicht von Lexmark sind, wird von
Lexmark keinerlei Verantwortung oder Haftung für dieses
Produkt übernommen.
149
Pautas de Seguridad
•
Si su producto NO tiene este símbolo, , es
IMPRESCINDIBLE conectarlo a una toma de corriente eléctrica con toma de tierra correcta.
•
El cable de alimentación deberá conectarse a una toma de corriente situada cerca del producto y de fácil acceso.
•
Cualquier servicio o reparación deberá realizarse por parte del personal cualificado, a menos que se trate de las averías descritas en las instrucciones de utilización.
•
Este producto se ha diseñado, verificado y aprobado para cumplir los más estrictos estándares de seguridad global usando los componentes específicos de Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio.
Veiligheidsvoorschriften
•
Zorg ervoor dat uw produkt is aangesloten op een geaard stopcontact als het produkt NIET is gemarkeerd met det symbool .
•
Het netsnoer moet worden aangesloten op een gemakkelijk bereikbaar stopcontact in de buurt van het produkt.
•
Neem contact op met een professionele onderhoudstechnicus voor onderhoud en reparaties die niet in de bij het produkt geleverde instructies beschreven worden.
•
Dit product is ontworpen, getest en goedgekeurd om te voldoen aan strenge internationale veiligheidsvoorschriften. Deveiligheidsvoorzieningen van bepaalde onderdelen zullen niet altijd duidelijk zichtbaar zijn. Lexmark is niet verantwoordelijk voor het gebruik van andere vervangende onderdelen.
150
Sikkerhedsoplysninger
•
Hvis dit produkt IKKE er markeret med dette symbol ,
SKAL det sluttes til en stikkontakt med jordforbindelse.
•
Ledningen skal sluttes til en stikkontakt, der er tæt på produktet og som er let tilgængelig.
•
Service og reparationer, som ikke er beskrevet i brugsanvisningen, skal udføres af en kvalificeret tekniker.
•
Dette produkt er udviklet, testet og godkendt i overensstemmelse med Lexmarks verdensomspændende standarder for sikkerhed. Delenes sikkerhedsfunktioner kan være skjulte. Lexmark påtager sig intet ansvar for brugen af uoriginale reservedele.
Sikkerhetsinformasjon
•
Hvis produktet ditt ikke er merket med dette symbolet, , må det bare kobles til en stikkontakt som er jordet.
•
Ledningen må være koblet til en stikkontakt nær produktet. Stikkontakten må være lett tilgjengelig.
•
La bare kvalifisert personale ta seg av service og reparasjon som ikke er direkte beskrevet i bruksanvisningen.
•
Dette produktet er utviklet, testet og godkjent i overensstemmelse med strenge verdensomspennende sikkerhetsstandarder for bestemte Lexmark-deler. Delenes sikkerhetsfunksjoner kan være skjulte. Lexmark er ikke ansvarlig for bruk av uoriginale reservedeler.
151
Säkerhetsanvisningar
•
Om produkten INTE är märkt med denna symbol
MÅSTE den anslutas till ett jordat vägguttag.
•
Nätkabeln måste anslutas till ett lättåtkomligt vägguttag i närheten av maskinen.
•
Låt endast utbildad servicepersonal utföra sådan service och sådana reparationer som inte beskrivs i handledningen.
•
Denna produkt är utformad, testad och godkänd för att uppfylla internationella säkerhetsbestämmelser när den används tillsammans med andra Lexmark-produkter.
Säkerhetsegenskaperna för vissa delar är inte helt uppenbara. Lexmark frånsäger sig ansvaret om delar av ett annat fabrikat används.
Informació de Seguretat
•
Si el vostre producte NO està marcat amb el símbol ,
S’HAURÀ de connectar a una presa elèctrica de terra.
•
El cable de potència s’haurà de connectar a una presa de corrent propera al producte i fàcilment accessible.
•
Si heu de fer una reparació que no figuri entre les descrites a les instruccions de funcionament, confieu-la a un professional.
•
Aquest producte està dissenyat, comprovat i aprovat per tal d'acomplir les estrictes normes de seguretat globals amb la utililització de components específics de Lexmark.
Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l'us d'altres peces de recanvi.
152
Turvaohjeet
•
Jos tuotteessa ei ole tätä tunnusta, , sen saa kytkeä vain maadoitettuun pistorasiaan.
•
Tuotteen verkkojohto on kytkettävä sitä lähellä olevaan pistorasiaan. Varmista, että kulku pistorasian luo on esteetön.
•
Muut kuin käyttöohjeissa mainitut huolto- tai korjaustoimet on jätettävä huoltoedustajalle.
•
Tämä tuote on testattu ja hyväksytty. Se täyttää korkeat maailmanlaajuiset turvallisuusvaatimukset, kun siinä käytetään tiettyjä Lexmarkin valmistusosia. Joidenkin osien turvallisuusominaisuudet eivät aina ole itsestään selviä. Lexmark ei vastaa muiden kuin alkuperäisten osien käytöstä.
Informações de Segurança
•
Se o produto NÃO estiver marcado com este símbolo, ,
é necessário ligá-lo a uma tomada com ligação à terra.
•
O cabo deve ser ligado a uma tomada localizada perto do produto e facilmente acessível.
•
Para todos os serviços ou reparações não referidos nas instruções de operação, deve contactar um técnico dos serviços de assistência.
•
Este produto foi concebido, testado e aprovado para satisfazer os padrões globais de segurança na utilização de componentes específicos da Lexmark. As funções de segurança de alguns dos componentes podem não ser sempre óbvias. A Lexmark não é responsável pela utilização de outros componentes de substituição.
153
Informações de Segurança
•
Se o produto NÃO estiver marcado com este símbolo, , ele DEVE SER conectado a uma tomada elétrica com ligação à terra.
•
O cabo de alimentação deve ser conectado a uma tomada elétrica localizada perto do produto e de fácil acesso.
•
Para todos os serviços ou reparações não descritos nas instruções de operação, entre em contato com um técnico dos serviços de assistência.
•
Este produto está projetado, testado e aprovado para satisfazer os padrões globais de segurança para uso de componentes específicos da Lexmark. Os recursos de segurança de alguns componentes podem não ser sempre
óbvios. A Lexmark não é responsável pelo uso de outros componentes de substituição.
154
155
156
157
Statement of limited warranty
Lexmark International, Inc., Lexington, KY
This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer.
Lexmark Forms Printers 2480/2481 and 2490/2491
This statement of limited warranty applies to this product if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.”
Warranty
Lexmark warrants that this product:
•
Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
•
Is free from defects in material and workmanship
•
Conforms to Lexmark’s official published specifications
•
Is in good working order
If this product does not function as warranted during the warranty period, contact a
Remarketer or Lexmark for repair without charge.
If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.
Warranty service
The warranty period is 24 months and starts on the date of original purchase as shown on the purchase receipt.
To obtain warranty service you may be required to present proof of original purchase.
Warranty service will be provided:
•
At a Remarketer or a Lexmark designated location. You may be required to deliver your product to the
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location.
158
•
At a Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, or damaged beyond repair. Also, such product must be free of any legal obligation or restrictions that prevent its exchange.
Before you present this product for warranty service, remove all programs, data, and removable storage media.
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, please contact Lexmark at 1-800-LEXMARK (1-800-
539-6275), or on the World Wide Web at www.lexmark.com.
Free remote technical support is provided for this product throughout its warranty period. Lexmark offers a variety of extended warranty programs that include an extension of technical support. For products no longer covered by a Lexmark warranty, technical support may only be available for a fee.
Extent of warranty
We do not warrant uninterrupted or error-free operation of a product.
Warranty service does not include repair of failures caused by:
•
Modification or attachments
•
Accidents or misuse
•
Unsuitable physical or operating environment
•
Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
•
Operation of a product beyond the limit of its duty cycle
•
Failure to have installed a maintenance kit as specified (if applicable)
•
Use of printing media outside of Lexmark specifications
•
Use of other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and ribbons)
•
Use of other than Lexmark product or component
159
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.
Limitation of liability
Your sole remedy under this statement of limited warranty is set forth in this section.
For any claim concerning performance or nonperformance of Lexmark or a
Remarketer for this product under this statement of limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the greater of 1) $5,000 or 2) the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise
Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to any developer of materials supplied to
Lexmark. Lexmark’s and the developer’s limitations of remedies are not cumulative.
Such developer is an intended beneficiary of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
160
Index
A
acoustic flap,location
adjusting bidirectional alignment
advance paper using the operator panel
align
Top-Of-Form
alignment, bidirectional adjusting
application software, setting up
Auto Tear Off
Set to On
D
description of printer parts
doors
drivers
E
electronic emissions notices
Energy Star
envelope orientation
envelopes loading
EU defaults
B
bar code function
bidirectional alignment adjusting
buttons, layer 1 operator panel
buttons, layer 2 operator panel
C
change the menu language in setup mode
checklist of problems
clearing paper jams
configuring the printer
continuous forms loading
F
factory defaults setting
factory defaults/settings
features/functions
bar code function
box and line drawings
carriage size
character spacing
code pages
font lock
front loading for cut forms
graphic printing
Greek and math symbols
interface connection
macro function
multiple-part forms
operator panel
operator panel disable
161
pitch lock
print styles
printer tests
resident fonts
ribbon cartridge
software compatibility
tear off
tractor
Federal Communications Commission
(FCC) Statement
font changing
locking
Font button
Font light
Font Lock light
Form Feed button
forms continuous forms
cut form
envelopes
labels
forms thickness lever
table
front cover
H
How to change a language
M
Macro function
,
maintenance cleaning
manual feed door
Micro up/down buttons
O
offline, setting the printer
online, setting the printer
operator panel
buttons
,
Font
Form Feed
lights
Font
Font Lock
Macro
Padlock
Paper Out
Pitch
Power
Ready
Tractor 2
Line Feed
Micro up/down buttons
Pitch
Set Line 1 (Top-Of-Form)
Start/Stop
L
language changing
latch, cover
latching levers
left margin, aligning
Line Feed button
load/unload feature, using
loading a cut form
an envelope
continuous forms
locking levers
P
padlock
paper guides
paper jams auto sheet feeder
clearing
,
continuous forms
cut form
Tractor 2 feeder
paper loading rear loading
Paper Out light
162
paper paths bottom loading (pull)
front loading (pull)
front loading (push)
paper select lever
parallel interface connector
pins
pitch changing
locking
,
Pitch button
Pitch light
power connector
switch
Power light
printer driver
printer parts forms thickness lever
front cover
latch
manual feed door
operator panel
paper guides
paper select lever
parallel interface connector
power connector
switch
tear bar
top cover
printer test
printing a cut form
an envelope
on continuous forms
printing becomes slower
problem conditions
characters are wrong or missing
dots are missing
formatting control codes do not work
forms are smudged
incorrect lines on page
line length is wrong
power switch on, power light is off
printer does not feed paper
printer does not print
printer is noisy
printer sounds alarm
printing is too dark
printing is unstable
printing stops
pull tractor
removing
push tractor
removing
R
Ready light
ribbon cartridge installing
ordering
replacing
running the printer test
S
safety information
serial interface,knockout
Set TOF button
Set Top-Of-Form
setting factory defaults
setting forms thickness lever
Setting Top-Of-Form for a cut form or envelope
for continuous form paper in pull mode
for continuous form paper in push mode
in a macro
setting up application software
Setup mode how to change a language
how to use
paper handling selections
163
software, setting up
Start/Stop button
stopping the printer
Supplies ordering
T
tear bar
Tear Off, using
testing the printer
top cover
Top-Of-Form aligning
for a cut form or envelope
for continuous form paper in pull mode
for continuous forms in push mode
trace mode
tractor
pull
push
Tractor 2 feeder paper feeding problems
tractor mode
tractor parts latching levers
locking levers
pins
Troubleshooting
type style sample
U
US defaults
USB interface connector
164
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