2017 lazboy signature owners manual english - La-Z

2017 lazboy signature owners manual english - La-Z
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
OWNER’S MANUAL
La-Z-Boy® Spas
335 Superior Blvd.
Mississauga, ON L5T 2L6
1.800.465.2933
www.lazboyspas.com
Registration of your hot tub is the Lazboy® Spas Retailer’s responsibility. Please verify with
your Lazboy® Spas Retailer that your hot tub has been registered for your warranty.
Contents subject to change without notice
BJAG
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
La-Z-Boy® Signature Spas
Owner’s Manual
Table of Contents
Safety Information………………………………………………………………………….
Guarantee…………………………………………………………………………………..
Introduction………………………………………………………………………………….
Location and Installation…………………………………………………………………...
Electrical Specifications……………………………………………………………………
Start Up……………………………………………………………………………………...
Water Quality………………………………………………………………………………..
In-Touch 2000 Controls……………………………………………………………………
AquaCoustics Surround Sound Stereo…………………………………………………..
Optional I-Command System……………………………………………………………..
Color Coordinated Cover…………………………………………………………………..
Water Management………………………………………………………………………...
Frequently Asked Questions………………………………………………………………
Troubleshooting…………………………………………………………………………….
Maintenance and Care…………………………………………………………………….
Shutdown / Winterization…………………………………………………………………..
Glossary……………………………………………………………………………………..
Notes………………………………………………………………………………………...
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08
10
11
12
15
20
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29
31
32
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43
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Version 1.0
Copyright © 2010 La-Z-Boy® Spas. All rights reserved. No portion of this manual may be reproduced in
any manner without express written permission from La-Z-Boy Spas.
La-Z-Boy® is a registered trademark of La-Z-Boy Incorporated and is used under license to 2217044
Ontario Inc.
La-Z-Boy Spas may make product modifications and enhancements. Specifications may change without
notice. International products may be configured differently to meet local electrical requirements.
Dimensions are approximate.
2
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SAFETY INFORMATION
SAVE THESE INSTRUCTIONS
IMPORTANT USER SAFETY INSTRUCTIONS
Your physiological response to hot water is subjective and depends on your age, health, and
medical history. If you don’t know your tolerance to hot water, or if you get a headache, or
become dizzy or nauseous when using your spa / hot tub, get out and cool off immediately.
WARNING
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION.
DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT
BODY AND HAIR ENTRAPMENT.
PEOPLE USING MEDICATIONS AND/OR HAVING ANY ADVERSE MEDICAL HISTORY SHOULD
CONSULT A PHYSICIAN BEFORE USING A SPA OR HOT TUB.
PEOPLE WITH INFECTIOUS DISEASES SHOULD NOT USE A SPA OR HOT TUB.
TO AVOID INJURY, EXERCISE CARE WHEN ENTERING OR EXITING THE SPA OR HOT TUB.
DO NOT USE DRUGS OR ALCOHOL BEFORE OR DURING THE USE OF A SPA OR HOT TUB, TO AVOID
UNCONSCIOUSNESS AND POSSIBLE DROWNING.
PREGNANT OR POSSIBLE PREGNANT WOMEN SHOULD CONSULT A PHYSICIAN BEFORE USING A
SPA OR HOT TUB.
WATER TEMPERATURE IN EXCESS OF 38°C (100°F)MAY BE INJURIOUS TO YOUR HEALTH.
BEFORE ENTERING THE SPA OR HOT TUB, MEASURE THE WATER TEMPERATURE WITH AN
ACCURATE THERMOMETER.
DO NOT USE A SPA OR A HOT TUB IMMEDIATELY FOLLOWING STRENUOUS EXERCISE.
PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INJURIOUS TO YOUR HEALTH.
DO NOT PERMIT OR USE ELECTRIC APPLIANCES (SUCH AS LIGHT, TELEPHONE, RADIO OR
TELEVISION) WITHIN 1.5M (5FT) OF THIS SPA OR HOT TUB.
CHILDREN SHOULD NOT ENTER A HOT TUB WHERE THE WATER TEMPERATURE EXCEEDS BODY
TEMPERATURE (37°C / 98.6°F).
DO NOT ALLOW CHILDREN TO SUBMERGE THEIR HEAD UNDER WATER.
NEVER OPERATE THE HOT TUB PUMP AT HIGH SPEED WITHOUT HAVING ALL SUCTION AND
RETURN LINES OPEN.
ALWAYS KEEP THE HARDCOVER INSTALLED AND LOCKED WHEN THE HOT TUB IS NOT IN USE.
TEST THE GFCI (GROUND FAULT CIRCUIT INTERRUPTER) MONTHLY.
POST EMERGENCY PHONE NUMBERS FOR POLICE, FIRE DEPARTMENT, AND AMBULANCE AT THE
NEAREST PHONE.
TO REDUCE THE RISK OF INJURY
 THE WATER IN A SPA SHOULD NEVER EXCEED 40°C (104°F). WATER TEMPERATURES BETWEEN
38°C (100°F) AND 40°C (104°F) ARE CONSIDERED SAFE FOR A HEALTHY ADULT. LOWER WATER
TEMPERATURES ARE RECOMMENDED FOR YOUNG CHILDREN AND WHEN SPA USE EXCEEDS
10 MINUTES.
 SINCE EXCESSIVE WATER TEMPERATURES HAVE A HIGH POTENTIAL FOR CAUSING FETAL
DAMAGE DURING THE EARLY MONTHS OF PREGNANCY, PREGNANT OR POSSIBLY PREGNANT
WOMEN SHOULD LIMIT SPA WATER TEMPERATURES TO 38°C (100°F).
 BEFORE ENTERING A SPA, THE USER SHALL MEASURE THE WATER TEMPERATURE SINCE THE
TOLERANCE FOR WATER TEMPERATURE-REGULATING DEVICES VARIES.
 THE USE OF ALCOHOL, DRUGS, OR MEDICATION BEFORE OR DURING SPA USE MAY LEAD TO
UNCONSCIOUSNESS, WITH THE POSSIBILITY OF DROWNING.
 OBESE PERSONS AND PERSONS WITH A HISTORY OF HEART DISEASE, LOW OR HIGH BLOOD
PRESSURE, CIRCULATORY SYSTEM PROBLEMS OR DIABETES SHOULD CONSULT A PHYSICIAN
BEFORE USING A SPA.
 PERSONS USING MEDICATION SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA SINCE
SOME MEDICATION MAY INDUCE DROWSINESS WHILE OTHER MEDICATION MAY EFFECT
HEART RATE, BLOOD PRESSURE AND CIRCULATION.
3
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SAVE THESE INSTRUCTIONS
IMPORTANT SAVE THESE INSTRUCTIONS
Your physiological response to hot water is subjective and depends on your age, health, and medical history. If you
don’t know your tolerance to hot water, or if you get a headache, or become dizzy or nauseous when using your hot
tub, get out and cool off immediately.
CAUTION
1.
MAINTAIN WATER CHEMISTRY IN ACCORDANCE WITH THE MANUFACTURER’S INSTRUCTIONS.
DANGER
1.
2.
3.
4.
RISK OF ACCIDENTAL DROWNING. EXTREME CAUTION MUST BE EXERCISED TO PREVENT
UNAUTHORIZED ACCESS BY CHILDREN. TO AVOID ACCIDENTS, ENSURE THAT CHILDREN CAN’T
USE THE SPA UNLESS THEY ARE SUPERVISED AT ALL TIMES.
RISK OF INJURY. THE SUCTION FITTINGS IN THIS SPA ARE SIZED TO MATCH THE SPECIFIC WATER
FLOW CREATED BY THE PUMP. SHOULD THE NEED ARISE TO REPLACE THE SUCTION FITTINGS OR
THE PUMP, BE SURE THAT THE FLOW RATES ARE COMPATIBLE. NEVER OPERATE THE SPA IF THE
SUCTION FITTINGS ARE BROKEN OR MISSING. NEVER REPLACE A SUCTION FITTING WITH ONE
RATED LESS THAN THE FLOW RATE MARKED ON THE ORIGINAL SUCTION FITTING.
RISK OF ELECTRIC SHOCK. INSTALL AT LEAST 1.5M (5FT) FROM ALL METAL SURFACES. AS AN
ALTERNATIVE, A SPA MAY BE INSTALLED WITHIN 1.5M (5FT) OF METAL SURFACES IF EACH METAL
SURFACE IS PERMANENTLY CONNECTED BY A MINIMUM 8 AWG (8.4 mm2) SOLID COPPER
CONDUCTOR TO THE WIRE CONNECTOR ON THE TERMINAL BOX THAT IS PROVIDED FOR THIS
PURPOSE.
RISK OF ELECTRIC SHOCK. DO NOT PERMIT ANY APPLIANCE, SUCH AS A LIGHT, TELEPHONE,
RADIO, OR TELEVISION, WITHIN 1.5M (5FT) OF THE SPA.
HYPERTHERMIA
Since your hot tub can be set to reach temperatures of 40°C (104°
F), users should be aware that extended submersion in water that
exceeds normal body temperature can lead to hyperthermia.
The causes, symptoms and effects of hyperthermia may be
described as follows:
Hyperthermia occurs when the internal temperature
of the body reaches several degrees above the normal
body temperature of 37°C (98.6°F). The symptoms of
hyperthermia include drowsiness, lethargy, and an increase in the
internal temperature of the body. The effects of hyperthermia
include:






Unawareness of impending hazard
Failure to perceive heat
Failure to recognize the need to exit the hot tub
Physical inability to exit the hot tub
Fetal damage in pregnant woman
Unconsciousness resulting in the danger of drowning
If you sense any of the symptoms of hyperthermia, safely exit the
hot tub immediately.
4
WARNING
THE USE OF ALCOHOL, DRUGS OR
MEDICATION CAN SIGNIFICANTLY
INCREASE THE RISK OF FATAL
HYPERTHERMIA.
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
IMPORTANT ELECTRICAL SAFETY INSTRUCTIONS
SAFETY COMES FIRST WHEN INSTALLING & USING THIS ELECTRICAL EQUIPMENT, BASIC
SAFETY PRECAUTIONS MUST ALWAYS BE FOLLOWED!
1. READ AND FOLLOW ALL INSTRUCTIONS.
2. Electrical installation must be completed by a qualified electrician in accordance with all National,
Regional and Local Codes and Regulations in effect at the time of installation.
3. Connect only to a dedicated circuit protected by a class “A” two-pole ground fault circuit
interrupter (GFCI).
4. Use copper conductors only.
5. The hot tub equipment and all electrical plugs, outlets and lights within 1.5m (5 ft) of the unit must be
GFCI protected. Consult your electrician or local electrical authority for further details.
6. A green colored terminal or a terminal marked “G”, “GR”, “Ground”, or “Grounding” is located inside
the supply terminal box or compartment. To reduce the risk of electric shock, this terminal must be
connected to the grounding means provided in the electric supply service panel with a continuous
copper wire equivalent in size to the circuit conductors supplying the equipment.
7. At least two lugs marked “BONDING LUGS” are provided on the external surface or on the inside
of the supply terminal box or compartment. To reduce the risk of electric shock, connect the local
common bonding grid in the area of the hot tub to these terminals with an insulated or bare copper
conductor not smaller than No. 6 AWG (Canada/Europe) / No. 8 AWG (USA).
8. All field installed metal components such as rails, ladders, drains or other similar hardware within 3m
(10 ft) of the hot tub shall be bonded to the equipment grounding bus with copper conductors not
smaller than No. 6 AWG.
9. SAVE THESE INSTRUCTIONS.
WIRE SIZES
NORTH AMERICA


The minimum wire size for systems that require a 40A GFCI is #8/3 conductor with ground. (also
referred to as #8 gauge / 4 conductor).
The minimum wire size for systems that require a 50A or 60A GFCI is #6/3 conductor with ground
(also referred to as #6 gauge / 4 conductor).
IMPORTANT NOTE:

This guide is for standard installations where the wire run is 15m (50 ft) or less. For longer runs,
consult a qualified electrician.
5
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SAFETY SIGN
Safety Sign Must Be Posted – The orange WARNING sign like the one shown is
packed with your new spa/hot tub. This sign must be posted in a prominent place in
close proximity to the spa installation site immediately upon completion of spa
installation.
Important: It is extremely important that this sign be permanently placed in clear view
of persons using the spa / hot tub. Occasional spa / hot tub users may not be aware of
some of the dangers hot water poses to pregnant women, small children, seniors, and
people under the influence of alcohol. If you did not receive a warning sign or your
sign has become damaged, please call your local dealer for a replacement.
6
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Dealer:
Date Purchased:
Company:
Address:
Telephone:
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
Installer:
Date Installed:
Company:
Address:
__________________________________________________________________
Telephone:
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Spa:
Date Delivered:
Model:
Color:
Serial Number:
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
Your unique spa / hot tub serial number is located on a data plate outside the cabinet
at ground level directly below the topside control panel. When calling for service,
please have your serial number on hand.
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8
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9
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INTRODUCTION
Your choice of a La-Z-Boy® Signature Spa indicates that you are devoted to
excellence. The management and staff appreciate your patronage and take pride in
the tradition of quality spas / hot tubs that our company represents.
To properly acquaint yourself with your spa / hot tub, we suggest that you take time to
read through this manual before hook up and operation. Doing so will familiarize you
with the important operating and safety procedures, thereby ensuring an enjoyable
experience right from the start.
If you need any more information than this manual provides, feel free to call your local
dealer or visit our web site at www.lazboyspas.com.
NOTICE
This manual was written to ensure the proper use and installation of
your spa / hot tub. Any modifications to the procedures outlined in
this manual may result in voiding your guarantee.
This manual and its contents are subject to change without notice. Although we have
prepared this manual as accurately as possible, we are not liable for errors or
omissions; loss, injury, or damages caused by improper installation; or use of spa / hot
tub (improper or otherwise).
Notes:_______________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
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LOCATION AND INSTALLATION
Proper planning is an important consideration when installing your new spa / hot tub.
Site selection is a critical step and requires serious thought. Planning ahead makes the
installation process easier. The following information is provided to assist you in site
preparations.
1. Always comply with local building codes and obtain any necessary permits. You
may also need to consult with an engineer to address your specific design
needs.
2. Contact an electrician to assess your electrical needs, install wiring, and assure
a safe operation.
3. Position your spa / hot tub with proper access to water, drainage, and electricity.
4. Place your spa / hot tub on a uniform solid, flat surface designed to properly
support its weight. For external installations, a 4-inch (10 cm) thick cement pad
suffices.
5. For internal installations, check the load carrying capabilities of the floor on
which the spa will reside. Most homes meet the requirement of 250 pounds per
square foot.
6. Assure that your spa / hot tub will fit into the space you have chosen and the
delivery route will accommodate its large size.
7. Provide adequate ventilation for the humidity created by your spa / hot tub. In
most cases, the Color Coordinated Cover is sufficient.
8. Protect the pump and all equipment from the weather by ensuring the cabinet
panels are secure at all times.
9. Allow 36 inches (1 meter) of unobstructed access to all sides of your spa / hot
tub for normal servicing. Your spa / hot tub is not designed to be recessed in the
ground or in a deck.
10. Consider positioning your spa / hot tub out
of or adequately protecting it from the wind.
Just as people can get cold on cool / windy
days so can your spa / hot tub. Windy
environments can significantly increase
operating costs.
11. Consider using an insulating pad. In cold
climates, the ground can rob heat from the
spa / hot tub and increase your operating
costs. Consider using a suitable, outdoor
insulating pad in such environments.
Figure 1 – Clearances and Support
11
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ELECTRICAL SPECIFICATIONS
Important: Qualified and licensed electricians must perform all electrical hookups.
The following specifications must be followed in order to ensure proper performance
and safety.
WARNING
Starting an incorrectly wired spa / hot tub could cause severe damage
to the mechanical equipment or even bodily harm. Have your licensed
electrician verify GFCI wiring with the schematics on pages 13-14 prior to
starting the spa / hot tub or call your local dealer.
CAUTION
Failure to abide by specifications listed may result in damage to
the equipment and will void the warranty.
Test the GFCI before each use of the spa / hot tub.
All spa / hot tubs must be wired with a GFCI breaker (or according to IEEE wire
regulations for export models). Failure to do so will cause equipment damage and will
not be covered under your guarantee. All spa / hot tubs must be protected with an over
current protective device with built-in GFCI in the service panel.
Phase
Rating
(A)
GFCI
(A)
Wire size from GFCI
to Main Panel*
# of
Terminals
on plug
60
1
32
40
8-3 plus ground (less than 50’)
4
60
1
40
50
8-3 plus ground (less than 50’)
6-3 plus ground (more than 50’)
4
Volts
(V)
Freq.
(Hz)
240
240
Table 1 – Wire Size Chart
IMPORTANT NOTE: (FIGURE 2)
The following dimensions can be used to determine the proper
location of submerged conduits in concrete slab installations.
The dimensions are made from the outside of the spa / hot tub
frame with the access for panels removed. The topside control
panel is shown at the bottom of the diagram as a reference.
* Use only solid copper wire.
12
FIGURE 2: ELECTRICAL CONDUIT LOCATION
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WARNING
Disconnect the electrical power before servicing. Before obtaining
access to terminals, all supply circuits must be disconnected.
Parts with extra low voltage (not exceeding 12V) must be inaccessible to a person in
the spa / hot tub. Earthed appliances must be permanently connected to fixed wiring.
Parts incorporating electrical components must be located or fixed so that they
cannot fall into the spa / hot tub. Means for disconnection must be used with fixed
wiring configurations in accordance with local wiring rules.
IMPORTANT: To allow the GFCI to function properly, connect the white Neutral wire
from the spa / hot tub to the Neutral terminal on the GFCI breaker, not the Neutral bus
bar in the GFCI breaker box. An improperly connected Neutral causes the GFCI
breaker to trip.
Figure 3 - GFCI Wiring
13
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IMPORTANT: Installation, including selection of conductor size and type, must be
performed by a qualified electrician in accordance with the National Electrical Code or
the Canadian Electrical Code, and all federal, state and local codes and regulations in
effect at the time of installation.
Figure 4 - U.S. and Canada Wiring Diagram
See wire size chart on page 12.
14
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STARTUP
Important: Read these step-by-step startup procedures before using your spa / hot
tub. Failure to do so may result in damage to the equipment and may void your
guarantee
Note: If you are unsure of any of the above startup procedures, please call your local
dealer for assistance. For best results, read each step in its entirety before proceeding.
CAUTION
Running the spa / hot tub pump dry (without water running through
it) can cause IMMEDIATE damage and will void the Guarantee. Be
sure that the spa / hot tub is installed properly in accordance with
the instructions in this manual.
Refer to the following picture for an explanation of your spa / hot tubs controls,
components, and technical terms.
Note: Not all models have all features and components.
Figure 5 - Callouts
15
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BEFORE ADDING WATER
Before adding water, go through these simple steps now to prevent common issues
when setting up your spa / hot tub for the first time. Verify that the following have all
been rechecked.
1. Turn off all power at the main breaker panel.
2. Open the front panel to access the internal components.
3. Check that all gate valves are opened to the heater and
all pumps.
4. Check that there are no obvious signs of loose wires or
broken pipes.
5. Check that the two heater unions are tight.
Figure 6 - Valve Open/Closed
CAUTION:
Do not use a wrench.
Over-tightening may cause
damage to unions and gaskets,
which will not be covered the
Guarantee.
Figure 7 - Unions Tight
6. Check that the unions on all pumps are tight.
7. Clean out any foreign debris from within the service access area or inside of the
spa / hot tub itself.
8. With the drain open and filters removed, thoroughly rinse out the spa / hot tub with
warm water until the drained water runs clear. Run water through the filtration
canister and jet lines to remove any incidental dust, dirt, and debris that may have
accumulated during shipment or installation. Drain all water completely.
9. Make sure that the spa / hot tub drain valve is closed and the cap is on tight.
10. Install the filters in the filtration canister.
11. Check that all of the jets are open (turned full counter-clockwise).
12. Now is the best time to clean and polish the surfaces of your spa.
16
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FILLING YOUR SPA
Now it's time to fill your spa / hot tub with water. Do not turn
on the electricity until the spa / hot tub is completely filled.
To properly fill your spa / hot tub:
1. Make sure that the filters (in the filtration canister) are
gently screwed into place. Turn them clockwise until
they stop, being careful not to over-tighten them (this
avoids cracking the filter).
2. Connect a standard garden hose to a faucet with regular
cold tap water (not softened water or hot water).
Figure 8 - Filtration Canister
CAUTION
The water from your hot water tank should not be used to fill the
spa / hot tub.
3. Put the pre-filter* on the other end of the hose, point the pre-filter into a suitable
drain, turn on the water, and allow any sediment to be flushed down the drain.
Once the water stream runs clear, turn off the hose.
4. Put the pre-filter (if equipped) into the filtration canister and turn on the hose.
5. Fill slowly. If too much water pressure is used, foaming water can force air into
the pipes and cause startup problems.
* Pre-filters are available at most dealers
Important: To ensure that the pump is properly primed, fill the spa / hot tub through
the filter area only.
6. Fill the spa / hot tub until the water level is about 6” below the top lip of the spa /
hot tub. Do not over fill.
Note: Every person entering a spa / hot tub displaces a given volume of water, so
adjust water level to the number of people regularly using the spa / hot tub.
Turn off the hose and check again for any small leaks.
17
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OPERATIONAL CHECKS
CAUTION
Do not turn on any pump until your spa is properly filled with
water. Running any pump without water in your spa can cause
IMMEDIATE damage, which is not covered by the guarantee!
By now you have rechecked your spa / hot tub mechanical connections and filled it
with water to about 1” above all jets by adding cold tap water through the pre-filter (if
equipped). Turn on power to the spa / hot tub at the main breaker panel and test the
operation of the electrical system. If you encounter a problem, please reference the
troubleshooting guide.
Turn on the breaker and test the operation of the Ground-Fault Circuit Interrupter
(GFCI) breaker by pushing the small button. This should automatically trip the spa / hot
tub circuit breaker. Only if pushing this button successfully trips this circuit breaker
should you reset this breaker and proceed to the initial start up procedure.
DANGER
If this breaker does not trip, immediately call your electrician.
Do not use your spa / hot tub!
INITIAL START UP PROCEDURE
1) Ensure the circuit breaker to the spa / hot tub is off.
2) Rotate all the jets in the spa /hot tub to the fully open position.
3) Ensure that all of the gate valves are open. The gate valve is open when the handle
is fully extended up and clipped in place. Models with 1 pump will include 2 valves and
models with 2 pumps will include 4 valves. Note: a circulation pump (when installed)
will include an additional 2 valves.
4) To prevent the possibility of leakage in the equipment bay, ensure the pump unions
are tight.
5) Close and cap the hose bib. This is used for draining the spa / hot tub.
6) Fill the spa / hot tub until the water level is about 6” below the top lip of the spa / hot
tub. Do not overfill.
18
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7) Turn on the circuit breaker. Set the desired temperature by using the up or down
keys.
8) Push the jets 1 keypad to turn on the low speed pump. Check to ensure water is
coming from some of the jets. If the water is not flowing out, open the pump union
slightly to release trapped air. Close the union when the pump pushes water out of the
jets. Push the jets 1 keypad and the pump will turn on high speed. Observe closely to
ensure adequate water flow. Push the jets 2 key pad (if equipped) and pump 2 will turn
on high speed. Observe to ensure adequate water flow. If there is no water flow
through the jets, the pumps need to be primed.
9) Re-attach the equipment access panel.
10) Ensure proper water chemistry only after completing the above steps.
11) To conserve energy and ensure your spa / hot tub is ready for use, place the color
coordinated cover securely on the spa.
CAUTION
If water does not flow from the jets after 2 minutes, turn power off
at the main panel and bleed air from the system. Turn power on
again. Sometimes momentarily turning a pump off/on will prime it.
Only do this four times.
NOTE:
In order to prevent damage to your pillows caused by the gassing effect of the
chemicals, we do recommend to remove them when the spa is not in use. By
removing them you will extend considerably the life length of your pillows. We
do design ours pillows to be removed easily in order to make sure they will not
remain in the spa when it’s not in use.
19
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WATER QUALITY
Note: Perform water quality testing weekly and whenever your water is changed (or
when your spa / hot tub is first filled).
Once your spa / hot tub reaches 95ºF, properly adjust the chemistry of your spa / hot
tub water by testing it with good quality test kits and adjusting levels as needed.
Note: Balancing and sanitization products are not included.
Figure 9 – Typical Test Strip Usage
TOTAL ALKALINITY
Important: Total Alkalinity (TA) is the first parameter you should balance when
making routine adjustments to your water.
Once your water temperature reaches 95ºF, test the total alkalinity of your spa / hot tub
water with a good quality test kit. Maintain a total alkalinity level of 80 to 120 ppm.
Total alkalinity is the measure of alkaline buffers in your water. These buffers protect
the water against sudden changes in pH. Total alkalinity is considered the key to water
balance.
When the total alkalinity is too low, add sodium bicarbonate. If the total alkalinity is too
high, you can lower it by using muriatic acid or sodium bisulfate.
ACID ALKALINE BALANCE (pH)
Test the pH of your spa water with a good quality test kit. Maintain a pH level of 7.2 to
7.8.
A balanced pH promotes bathing comfort and prevents corrosion, staining, scaling, or
cloudy water.
If the measured pH is too low, add soda ash to the spa water. If the pH is too high, add
sodium bisulfate to the spa water. Follow the directions on the manufacturer’s label
and make small changes. Circulate the water for 20 minutes before retesting.
20
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
HARDNESS LEVEL
Once your pH level is proper, test the hardness level of your water with a good quality
test kit. Maintain a hardness of 200 to 400 ppm (mg/L).
A balanced hardness level helps prevent corrosion and scaling.
If the measured hardness level is too low, add calcium chloride to the water. If the
hardness level is too high, partially drain and refill your spa / hot tub with cold tap
water. Follow the directions on the chemical manufacturer’s label and make small
changes.
Note: If the hardness level is higher than 400 ppm (mg/L) when initially filling your spa /
hot tub, the hardness level of your tap water may be too high. If so, partially drain your
spa / hot tub. Use a good quality pre-filter to the supply line when refilling it.
SANITIZATION, CHLORINE / BROMINE
Once your hardness level is proper, it is imperative that you do not use the spa / hot
tub until there is a minimum reading of chlorine or bromine in the water. Maintain a
chlorine or bromine level of 3 to 5 ppm (Mg/L)
Chlorine and bromine are available from your dealer in tablet and granular form.
Tablets or granular products should never be added directly to the spa / hot tub.
Damage and discoloration to the surface may occur. Tablets should always be placed
in a tablet dispenser (not included) and the tablet dispenser then placed into the spa /
hot tub water.
Granular products should be applied to the spa / hot tub water in strict accordance with
the manufacturer’s recommendations. Never apply granular chlorine or bromine
products directly to the spa water.
21
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
WATER QUALITY SUMMARY
The following table summarizes the desired water quality properties your spa / hot tub
should have:
Test
Total Alkalinity
pH
Hardness
Bromine
Chlorine
Desired Value
80 to 120 ppm (mg/L)
7.2 to 7.8
200 to 400 ppm (mg/L)
3 - 5 ppm (mg/L)
3 - 5 ppm (mg/L)
Table 2 – Water Quality Desired Values
22
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
IN-TOUCH 2000 ELECTRONIC CONTROLS
INITIAL START-UP
Before applying voltage to power-up your hot tub,
it is very important that you understand the
sequence of events that occur when the system is
activated in order that the pump(s) can be primed
efficiently and damage to the system can be
avoided.
At initial power-up, the system will indicate the
following message.
TEMPERATURE CONTROL
FUNCTIONALITY AND
ADJUSTMENT
After you exit the programming mode your hot tub
will automatically heat to the factory preset default
temperature of 38°C (100°F).
The temperature shown at the top of the screen is
the current water temperature. Use the UP and
DOWN buttons to set the desired temperature.
The
keypad does not store the date and time so when
the system starts up after a loss of power a
message will prompt you to reprogram the time
and date.
PROGRAMMING THE DATE AND TIME
The set point will appear in the blue at the bottom.
After 3 seconds without any change to the set
temperature value, the keypad will resume the
normal display of messages.
When the set value is lower than the current
temperature “Cooling to XX” will appear. When the
value is set higher than the current temperature,
“Heating to XX” will be indicated.
Here you can adjust the time format (AM/PM or
24h), day of the week and time. Use the arrows to
choose the setting that you want to adjust and
select it by pressing the Light key. Use the arrow
buttons to change the parameters and the Light
key to move between parameters. Pump 1 will
take you back to the main Settings menu.
23
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PUMP 1 FUNCTION
Press this pad to activate the pump
1st press – low speed (icon rotates slow)
2nd press – high speed (icon rotates fast)
3rd press – turns off
PUMP AUTOMATIC TIME-OUT
High speed – 15 minutes
Low speed – 15 minutes
PUMP 2 FUNCTION (if included)
Press this pad to activate the pump
1st press – high speed (icon rotates fast)
2nd press – turns off
PUMP AUTOMATIC TIME-OUT
High speed – 15 minutes
LIGHT FUNCTION
Press this pad to activate the light
1st press:
rotating colours
2nd press:
solid blue colour
3rd press:
solid green colour
4th press:
solid red colour
LIGHT AUTOMATIC TIME-OUT
Time out – 60 minutes
SETTINGS KEY
From the home page you can access the
Settings, where you will find:
 Water Care
 Audio (optional)
 In.clear
 Maintenance
 Day & Time
 Keypad Settings
 Wi-Fi (optional)
 Electrical Configuration
 Factory Reset
 About
Use the arrow keys to move up and down in the
list. To select an option, press the lit button beside
it (Light button).
At any point you can press the Settings button to
return to the home screen.
WATER CARE
The Water Care section will help you set up your
ideal filtration and heating settings. Choose from
Away, Beginner, Energy Savings, Super Energy
Savings and Weekender, depending on your
needs.
Use the Light key to choose your setting. A
checkmark will appear on the selected icon to
confirm.
In Energy Savings mode, the set point will be
reduced by 20oF, which means that the heating
system will not be engaged unless the
temperature falls to 20oF below the spa’s set
temperature.
Water Care Modes:
Away:
In this mode the spa will always be in economy;
the set point will be reduced by 20oF and the
filtration can be reduced.
Beginner:
The spa will never be in economy mode, and will
run a normal 24 hours of filtration a day.
Energy Savings:
The spa will be in economy mode during the peak
hours of the day and resume normal mode on the
weekend.
Super Energy Savings:
The spa will always be in economy mode during
peak hours, every day of the week.
Weekender:
The spa will be in economy mode from Monday to
Friday, and will run normally on the weekend.
24
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
MODIFYING SCHEDULES
To see and / or modify the Water Care
category, use the lit button to the right (Jet 1) to
open the selected Water Care menu.
Use the arrow keys to choose a schedule to
modify (choice of economy and filtration
schedules). Use the Light key to move between
parameters.
You have several possibilities for the schedule
(Mon-Fri, weekend, every day, or single days).
The schedules will be repeated every week. The
time and duration are set in 30 minute increments.
Once you have set the schedule, use Jet 1 key to
go back. Ensure that you have selected the
desired Water Care option in the main Water Care
menu.
The filtration schedule shown on the screen will
apply to the main filtration pump. Your spa uses a
circulation pump configured to run 24 hours by
default and the screen will show you the purge
setting instead of filtration. The purges are preprogrammed for a fixed number of minutes,
therefore the duration will be set to N/A on the
screen, and only the start time can be modified.
AUDIO (optional)
The Audio section in the Settings menu gives you
the option to disconnect or unpair your Bluetooth
enabled device.
IN.CLEAR (optional)
The in.k862 keypad can be used with the in.clear
sanitization system. If you have ordered this
option please refer to the separate instruction
manual provided.
MAINTENANCE
From the Settings page you can access the
Maintenance Menu, which gives you access to the
following options:
FILTERING
Your spa is equipped with a circulation pump that
filters your water for 24 hours a day. If the water
temperature exceeds the set temperature b 3
degrees then this pump will shut off automatically
until the temperature drops below the set point by
approximately 1.5 degrees.



25
Maintenance reminders
Standby
Error log
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
MAINTENANCE REMINDERS
ERROR LOG
The in.k862 keypad will remind you of
maintenance required on your spa, like rinsing or
cleaning the filter. Each task has its own duration,
based on normal use.
In this section you can see erros that have been
archived by the system. Use the UP and DOWN
keys to move through the list. Errors are archived
chronologically, from most recent to oldest (top to
bottom).
The Maintenance Reminders menu allows you to
verify the time left before maintenance is required, The Error log page shows the error code, the date
as well as to reset the time once a task is
of the error and the time.
completed.
To see more details on an error select it with the
Use the UP and DOWN keys to move through the Pump 2 key. A screen will appear with more
list.
information on the selected error.
To reset a task, select it by pressing Pump 2, then To clear the Error log page press the Select Key
confirm when prompted. Once you have
and confirm when prompted. The page will be
confirmed the task will be reset.
cleared.
STANDBY
AND TIME
DATE
The Standby mode allows you to service your spa. Here you can adjust the time format, change the
Pumps will stop for 30 minutes, and automatically year, date and time. Use the arrows to choose the
setting you want to adjust and select it by pressing
restart after this time.
Pump 2.
Once Standby mode has been activated a screen
Use the arrow keys to change the parameters and
will appear to show the pumps are stopped. The
Pump 2 to move between parameters. Pump 1 will
normal spa page will return at the end of the
take you back to the main Settings menu.
maintenance.
Press on the Confirm key to leave Standby mode
and restart the spa.
26
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
KEYPAD SETTINGS
ELECTRICAL CONFIGURATION
In this section you can change the temperature
unit and language. Use the arrow keys and move
to the setting that you would like to change. Use
the Light key to choose and the arrow keys to
modify
For the temperature setting you have a choice
between Fahrenheit or Celsius.
For the language setting you have a choice
between English and French.
Please do not make changes in this section
unless you are a qualified electrician.
FACTORY RESET
In this section you can see errors that have been
archived by the system. Use the UP and DOWN
keys to move through the list. Errors are archived
chronologically, from most recent to oldest (top to
bottom).
ABOUT
This section shows information about the keypad
software number and the revision numbers of the
different components of your system.
WiFi
(optional)
For the Wi-Fi menu to appear in the Settings
menu your I-Command module must be equipped
with software version 11.00 or higher. This menu PURGE CYCLES
allows you to connect your I-Command module to
The purge cycles are programmed to begin at the
a Wi-Fi network or to change its network.
start of each filter cycle. Pump 2 activates for 1
To connect your I-Command module to a wireless minute, shuts off and then Pump 1 activates for 1
network, use the UP and DOWN keys to go to the minute then shuts off.
Wi-Fi option in the Settings menu and Pump 2 to SMART WINTER MODE
select it.
Smart Winter Mode protects your system from the
cold by turning the pumps on several times a day
After a few seconds the available networks will
to prevent water from freezing in the pipes. The
appear on the screen, as well as their signal
Smart Winter Mode indicator turns on when in this
strength.
mode of operation. If the temperature drops to 4oC
(39oF) within the heater chamber, the system
Use the UP and DOWN keys to move through the automatically activates the pump to provide freeze
list. Select your network by pressing the Pump 2
protection. The pump will operate until the
key.
temperature reaches 5oC (41oF) before returning
to normal system mode.
If the Wi-Fi network is password protected enter it
COOLING DOWN
when prompted. If no password is required it will
connect automatically.
After heating the spa water to the desired set
point, the heater is turned off, but the filtration
pump remains on for a certain amount of time to
ensure adequate cooling of the heating element in
order to prolong the useful life of the heater. The
heater icon flashes during this time.
27
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
STANDBY MODE
A press of the SETTINGS key brings you into the menu options. Use the UP and DOWN arrow
keys to highlight STANDBY. Press the LIGHT key and the following message will appear.
“All pumps off! Press Drain to drain spa”
This mode allows you to stop all outputs including all automatic functions such as a filter cycle, heating
requests and smart winter mode purging for 30 minutes to perform quick spa maintenance.
DRAIN MODE
If you wish to put your spa into “DRAIN MODE” press the FUNCTION key beside the word “Drain” on
the display. Once you do that the display will indicate “Drain in progress”. The filtration pump will turn
on and run for 60 minutes.
In order to exit this mode, press the FUNCTION key beside the back arrow once to exit DRAIN MODE.
This will put you back into STANDBY MODE and if you wish to exit that press the same key to go back
to the main screen.
28
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
AQUACOUSTICS SURROUND SOUND STEREO
The built-in AquaCoustics Surround Sound Stereo system (if equipped) accepts the
input of most MP3 players that are compatible with a TRS connector (tip, ring, sleeve)
also called an audio jack, phone jack, phone plug, jack plug, stereo plug, mini-jack,
mini-stereo, or headphone jack.
DOCKING YOUR AUDIO DEVICE
The Docking Station is compatible with
all alternate audio sources such as
IPOD, USB and MP3 players.
To install any audio device:
1 Locate and open the Docking Station
door by gently pulling upward on the
handle.
2 Remove the connector cover prior to
plugging in your audio source. Always
keep the cover on when the docking
station is not in use.
3 Center the device over the Docking
Station Adaptor and connect.
4 Close the Docking Station door once
you have begun using your device.
Figure 10 - Audio Tray
Audio source placement in pop out tray
(device not included)
AQUACOUSTICS SURROUND
SOUND STEREO RECEIVER
TRS Connector
FRONT PANEL LAYOUT
POWER
Power On/Off button (once powered on, a long
press of the power button results in power off. A
quick press of the power button results in a
“MUTE” function.
VOL+
VOL + Volume Increase Button
VOL -
VOL - Volume Decrease Button
MODE
Mode Button
DOWN ARROW Track Down Button
UP ARROW
Track Up Button
BAND >║
Use the >║ portion to Play/Pause the USB stick
function.
RADIO OPERATION
Press BAND button to access FM and AM.
Use the up and down arrow buttons to tune up and down. Long press each button to access manual seek mode,
allowing you to go up or down the frequency scale one odd digit at a time.
29
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
AQUACOUSTICS SURROUND SOUND STEREO
(CONTINUED)
USB OPERATION MODE (note– USB slot for USB sticks only)
For play of other brands of media, please use the auxiliary input.
A.
B.
C.
D.
E.
Insert a USB stick unto the USB slot. Songs must be in mp3 or wma format.
Press the up or down arrows for track up/down respectively.
Press >║ button to pause the current track; press >║ again to resume the track.
A long press of the up or down arrows will reverse and fast forward the current track respectively.
Once you exit the spa, always remove the USB stick from the USB port so as to prevent damage to the stick.
AUXILIARY INPUT MODE
A.
B.
Press the MODE button until “AUX” appears on the LCD screen.
The use of auxiliary mode allows you to play the portable music device though the headphone jack. In order to
accomplish this, an auxiliary adaptor must be used.
BASS, TREBLE, BALANCE, FADER, LOUD, EQUALIZER, AREA TUNING
A.
B.
C.
D.
To adjust bass, treble, balance and fader, long press the MODE button until the BAS feature appears. If you
want to change the bass then use the VOL + or VOL - button. To adjust the treble, balance, and fader setting,
long press the MODE button until the BAS feature appears, then quickly press the MODE button until TRE
appears. Repeat this step for balance (BAL), and fader (FAD). Adjust with the VOL + or VOL - buttons.
To enter LOUD mode, long press the MODE button until BAS appears, then quickly press the mode button until
LOUD appears. Adjust to either ON or OFF using the VOL + or VOL - buttons.
To enter a specific equalizer setting, long press the MODE button until BAS appears, then quickly press the
MODE button until EQ appears. Use the VOL + or VOL - buttons to adjust (options include FLAT, CLASSIC,
POP, ROCK or EQ OFF).
To enter AREA tuning mode, long press the MODE button until BAS appears, then quickly press the MODE
button until AREA appears. Use the VOL + or VOL - to designate between US and European frequency.
CLOCK ADJUSTMENT
Clock display and adjustment: Long press the BAND button until the time displays. While the time is displayed, long
press the BAND button again until the hour is flashing. Then adjust the hour with the volume buttons. Once the hour
is set, quick press the BAND button again until the minutes are flashing then adjust with the volume buttons. The
new time setting will be accepted automatically.
30
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
OPTIONAL I-COMMAND SYSTEM
The Smart Phone App that is designed as a wireless hot tub control which allows you
to pick the water care settings that fit your schedule. Adjust filtration and temperature
settings and create the ideal hot tub experience from inside your home. This option is
supported by your iPhone®, iPOD touch®, iPAD® and Android smartphones. Please
contact your local retailer for more information.
If your hot tub comes with this option installed, you need to activate
the App Store Icon from your IPOD menu. Type in “in.touch
Gecko” into the search field to find the application (Gecko Home or
World Editions) and download from iTunes using your user name
and password.
The in.touch world edition allows you to use the Internet anywhere
in the world to control your spa.
The in.touch home edition allows you to control your spa using your
home WiFi network.
1. Go to the Wi-Fi Networks screen by touching the Settings Icon.
The network named in.touch should appear on the list.
2. Press on it to select the in.touch network. Once you’ve selected
it, wait until the WiFi icon appears on the top left corner of the
screen. This icon shows that your iDevice is now connected to
the network.
3. You can now start the application by finding the icon for the
in.touch application and tapping to open it.
4. The first time you use the app a message will tell you to add a
spa to your list. You must add your hot tub to the list in order to
configure it and use it with the application. Once you tap Ok, you
will see a list of visible hot tubs. Tap on yours. Name it when
prompted. (NOTE: Both your hot tub and your iDevice must be in
range of your home WiFi System to ensure proper operation).
5. Go to Settings in the in.touch app and select WiFi Connection.
Choose the network you want your spa to connect to (i.e. your
home WiFi). If the network has a security key, enter it when
prompted.
6. Home Network - Go to the WiFi settings section on your device
and choose the same network.
7. Internet (World Edition only) - Once your spa is connected to the
internet, you can use your in.touch world edition any time your
device is also connected to the internet, even if you are away
from home. The green icon with the word “Linked” beside it will
appear at the top righthand corner of the My Spas page to
confirm your connection.
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For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
COLOR COORDINATED COVER
Place the Color Coordinated Cover on your spa / hot tub. Keeping the cover in place
anytime the spa / hot tub is not in use reduces the heating time, minimizes operating
costs and prevents acrylic damage due to UV overexposure. The time required for
initial heat-up varies depending on the starting water temperature, ambient
temperature, and the capacity of your spa / hot tub.
Figure 11 - Feature Callouts
1. Lock-down tab
2. Double-stitched seams
3. Marine-grade cover material
4. Edge overlap material
5. Grip handle
6. Aluminum channel
7. Heat-sealed insulation
8. Chemical-resistant vapor barrier
9. Polystyrene seam stoppers
10.Reinforced edges
11.Breathable underside material
Use the lock-down tabs to prevent
access to the spa / hot tub by children
and to prevent the wind from lifting the
cover off.
Sitting, standing, and snow buildup on the cover will break the cover. Dragging it over rough
surfaces will scuff or tear the fabric. Always lift by the handles or use the optional cover lift
device.
32
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
WATER MANAGEMENT
All La-Z-Boy® Signature Spas are equipped with
an Ozone Purifier that is highly effective in
removing unwanted contaminants from the water
by means of an electronic oxidation process.
If your water quality seems improper, increasing
the time your spa filters the water may clear up
your problem.
Below are some answers to common water chemistry questions.
pH It is common to have pH fluctuations after adding chemicals to
your spa / hot tub or after a party. Let your jets run and give your
water time to stabilize. 9 times out of 10, your pH will come back
into the 7.2 - 7.8 range on its own.
Mildew on cover Mildew usually grows in the folds and seams of your cover and
then drips into your spa / hot tub water causing cloudiness and/or
odor. Clean with a non-foaming spa / hot tub cover cleaner and
then rinse the inside of your cover with clean warm water.
Foamy water Foam typically results from soap residue on your skin and hair, or
laundry detergent residue on clothing. Take a soapless shower
and rinse all clothing in warm water prior to bathing.
CLEAR green or Your “source water” most likely has dissolved heavy metals.
brown water When this is the case, use a respected brand of demineralizer
found at any local pool/ spa store. Using a pre-filter can remove
these contaminants before they get into your spa.
CLOUDY white Although a normal condition immediately after filling that
water dissipates after time, with stabilized water this is a visual
indication that the total alkalinity or pH or both are at improper
levels. Test your water weekly and maintain proper water
chemistry.
CLOUDY green Algae can be resolved by adding a respected brand of algaecide.
water
Odor and/or If your water develops an odor and/or cloudiness, clean your
cloudy water cover and filters and try increasing the amount of time your spa
filters per day by turning your filtration cycle time or duration up.
Scaling A visual indication that the total alkalinity or pH or both are at
improper levels. Test your water weekly and maintain proper
water chemistry.
33
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
Frequently Asked Questions
Why Does the Circulation Pump run all the Time?
Your spa / hot tub is programmed for constant filtration to keep your water as clean
and clear as possible. It is normal for your circulation pump to run this way when
programmed to do so.
Who do I call for Guarantee Information or Service?
Call your local dealer. Please note, you must register your spa / hot tub within 30
days of purchasing your spa / hot tub.
Who are the Service Companies in my area?
Call your local dealer. If you encounter a matter that can’t be easily resolved over the
phone, a local technician can be dispatched to your home. The service technician
may assess reasonable travel charges during on-site repairs.
What Happens when my Guarantee Expires?
Your local dealer will continue to provide service for your spa / hot tub after your
guarantee has expired.
How do I adjust my Hydrotherapy jets?
Simply turn each of the hydrotherapy jets counterclockwise to open and clockwise to
close. Be careful not to overturn these jets, as damage can occur.
Note: We recommend leaving all hydrotherapy jets fully open to allow the pumps
complete control over jet pressure.
CAUTION
Do not turn off too many jets at the same time. This will create
backflow and possible damage to your spa / hot tub!
34
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
How often should I drain my spa / hot tub?
You should drain and refill your spa / hot tub every 1-3 months depending on usage.
Every other time you drain and refill, you should also replace the filters and wipe down
the spa.
What is the insulation made of?
Our Thermal Barrier Insulation System includes 4 insulating zones and the Color
Coordinated Cover. The plumbing, shell and floor are sealed in a reflective insulated
thermal blanket. As an added layer, the same insulated thermal blanket is installed on
the backside of the cabinet around the entire perimeter of the spa / hot tub.
How do I use the optional AquaCoustics sound system?
Gain access to the MP3 docking station by pulling the cover
out and lift the lid. Most MP3 players that are compatible
with a TRS connector can be used with the AquaCoustics
Surround Sound System. Your MP3 player should function
as normal and the sound should now be heard through the
speakers.
35
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
How do I bleed air from my system?
When draining and refilling your spa / hot tub, the pump may become air locked. Airlocked pumps stop water from flowing in your spa / hot tub and is easily resolved by
bleeding off the trapped air. To do this:







Turn off the GFCI breaker
Open the access panel below the topside control panel
Loosen the union on the circulation pump until you hear the trapped air escape as
shown below.
Once water drips out in a continuous stream, hand tighten the union until the water
stops leaking
Turn on all pumps to make sure that there are no leaks
Put the access panels back on
Turn on the GFCI breaker
Figure 12 - Bleeding Air
How should I clean my spa?
Use non-sudsing cleaners and non-oily polishes. A high quality all purpose cleaner
quickly removes scum lines and helps restore your shell’s original beauty. Rinse all
filters, covers, pillows, and surfaces thoroughly with warm tap water. A high quality
filter cleaner is a safe, effective way to clean and re-use your filters and a plumbing
cleaner cleans the inside of all plumbing in your spa / hot tub. You can contact your
local La-Z-Boy Spa dealer to order these easy-to-use cleaning products.
36
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
TROUBLESHOOTING
If a problem arises, you can check this list for a quick solution. If this does not resolve
your problem, please call your local dealer for servicing information.
Important: Most problems can be quickly resolved by resetting the GFCI breaker. Try
this first before proceeding.
Problem
Cause
Solution
Breaker trips
Wiring error
Chlorine level
changed
suddenly
Wrong GFCI
Ultraviolet
radiation
(sunlight)
Spa Neutral wire not connected to GFCI (connected
to Neutral bus)
GFCI breaker is wrong size or type
Spa is located in direct sun and ultraviolet radiation
destroys free chlorine.
Circulation
pump not
running in
constant
filtration mode
Temperature This is normal. When the water temperature is 2ºF
limit reached over the set point and warmer than 95ºF, the pump
automatically turns OFF in constant filtration mode
to prevent overheating the water. The pump could
also be programmed to run less than 24 hours.
Dirty filters
Thoroughly clean filters. If problem persists, oils
may have accumulated in the spa. Flush and rinse
plumbing. Drain tub and thoroughly clean shell.
Foamy
water
Soaps, skin
oils, or
undissolved
sanitizer
particles
Light doesn’t
work
LED burnt
out
Loose wire
Loose plug
Loose
connection
Drain open
Close the air control valves and allow filtration cycle
to run
Add defoamer
Drain and clean spa
Clean or change filters
Change LED
Leak
Reconnect wire
Reconnect plug
Check and hand-tighten unions at heater & pumps,
or clamps on jets
Close drain valve or replace cap
37
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
Problem
Cause
Solution
Low/no jet
pressure
Air lock
Dirty filter
Closed jets
Closed
valves
Low water
Wiring error
at GFCI
No power to
spa
Closed jets
Bleed air from the system
Check and clean or replace filter
Open all jets by turning CCW
Open all gate valve shutoff valves on heater and
pumps
Fill spa 1” above all jets (excluding neck jets)
Check Neutral wiring of GFCI
Nothing works
Breaker has
tripped
pH changed
suddenly
Pump not
running
Pump runs
continuous
Sanitation
(level too
high/low)
Water too
murky
Total
alkalinity
No power to
spa
Normal
Check and reset breaker. If problem persists, check
for loose electrical connections. Check for Neutral
wiring error at GFCI.
Check total alkalinity level and adjust if necessary.
Moved my spa
and now it
doesn’t work
No flow
Scaling
Water too hot
Water will not
heat
Reset circuit breakers on GFCI panel and main
circuit breaker panel
Open jets
Reset circuit breakers on GFCI panel and main
circuit breaker panel
Normal
Improper
level for use
Adjust level for use
Improper
filter cycle
time
Hardness
level
High set
temperature
High
ambient
temperature
Thermostat
set too low
Air open
Dirty filter
Blown fuse
Valve closed
Increase filter cycle time
Cover off
Put cover back on spa
Adjust hardness level
Turn down set temperature on topside control panel
Remove the cover from the spa
Check and reset to desired temperature
Close air control valve
Check and clean filter
Check and replace fuse
Check and open all valves
38
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
ERROR CODES
Message Meaning
Action Required
No message on display. Power has The control panel will be disabled until
been cut off to the spa.
power returns. Spa settings will be
preserved until next power up.
-Hr
Temperature unknown.
After the pump has been running for 2
minutes, the current water temperature
will be displayed.
An internal hardware error has Restart the spa pack and start & stop all
been detected.
pumps and blowers. If the error
reappears, replace the spa pack.
Prr
The “Prr” error message indicates a
problem with the regulation probe.
The system is constantly verifying if
the temperature probe reading is
within normal limits.
HL
The water temperature at the Measure the water temperature and
heater has reached 119F. Do not compare the reading. Check for flow
enter the spa water.
obstructions. Call for service.
FLO
The system did not detect any Make sure water valves are open. Check
water flow while the circulation the filter for blockages. Make sure there
pump was running.
are no air locks in the system.
UPL
No low level configuration software Call for service to
has been downloaded into the programming software.
system.
AOH
Temperature inside the spa skirt is Make sure
too high, causing the internal operational.
temperature to increase above
normal limits.
OH
Verify if the regulation probe is properly
connected. Replace the heater if the
problem persists. Replace the spa pack
if the problem persists.
vents
are
upload
the
open
and
Water temperature in the spa has Measure the water temperature and
reached 108F. Do not enter spa compare the reading. Remove the cover
water.
and let the spa cool down. Add cold
water and lower the filter cycle durations.
39
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
MAINTENANCE AND CARE
Important: The guarantee on your spa / hot tub and equipment depends on proper
water balance. In addition, the following maintenance procedures must be followed
periodically.
DURACARE AND OPTIONAL EVERLAST CABINETS
The spa / hot tub consists of a rigid polymer that combines the durability of plastic with
the beauty of a wood-looking cabinet. To clean the cabinet, a mild soap and water
solution easily removes residue.
These Everlast cabinets utilize a magnetic latching system to fasten and hold the
exterior panels in place. In order to remove a panel for access you need to start at the
lower right hand corner of the panel and disengage the first magnetic latch by pulling
the panel forward enough to allow your hand to get behind the panel. Once you have
done that you can run your hand behind the panel to disengage the other magnetic
latches and be able to remove the panel completely.
To reinstall the panel, line the panel up in the opening and lift it in place and the
magnetic latches will engage with the panel so you can shift it place and complete the
reinstallation.
COLOR COORDINATED COVER
1. The heat shield cover on your spa / hot tub is made from a weatherproof marinegrade vinyl. Your cover will last much longer if you heed the following suggestions:
2. Don’t drag your cover on the ground; wearing of the vinyl could easily develop into
a tear.
3. The insulating foam in your cover is not designed to hold the weight of a person or
an animal.
Important – Cracked foam in a cover is not covered under the Guarantee. Do not
stand on it.
4. Occasionally clean the inside of your cover with a spa / hot tub cover cleaner and
rinse with warm water. (Using soap or vinyl cleaners on the inside of your cover
causes foamy water.) Call your local dealer to order spa / hot tub cover cleaner.
5. A spa / hot tub cover cleaner applied to the outside of your cover and stitching once
yearly will keep it looking better longer. Call your local dealer to order vinyl cover
cleaner.
6. Do not lift your cover by the safety straps, they are made to secure the cover to the
cabinet and may tear.
40
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
DRAINING AND REFILLING YOUR SPA
Figure 13 - Drain Operation
1. Turn Power Off - turn the power off at the spa consoles and deactivate disconnect
switches at the GFCI plug or load center.
2. Locate Spa Drain Valve - The spa drain valve is located on the side of the cabinet.
3. Remove Drain Valve Safety Cap - Pull the drain valve completely out. Remove
the safety drain cap and store for use when refilling your spa. Attach a standard
garden hose to the drain valve.
4. Attach Hose & Drain - With the garden hose attached push the drain valve in so
that the hose is flush with the drain. To stop draining the tub simply reverse the
process by pulling the drain completely out, installing the drain valve cap and
pushing the drain in fully. Make sure you do not force the drain in so that it is
properly aligned.
FILTERS
The dual micro filters in your spa / hot tub should be removed and cleaned every week
with a high quality filter cleanser and typically replaced every 4-6 months (depending
upon use). You can clean your filters with the water pressure from the end of a garden
hose then rinsed with warm water. This ensures that the water is being filtered
properly.
DO NOT USE BLEACH. We recommend having replacement filters on hand that can
be swapped between cleanings. Doing so enables you to quickly exchange the dirty
filters with the clean ones and immediately start your spa / hot tub again. Call your
local dealer to order replacement filters and filter cleaner.
41
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
ALL ACTIVE COMFORT MASSAGE JETS
Remove and clean the jets as needed using a high quality plumbing cleanser, water,
and a cloth or soft-bristled brush.
LED MOOD AND SAFETY LIGHTS
Drain the spa / hot tub and clean the LED Safety and Mood Light lens as needed using
an optical cloth and an eyewear cleaning product specifically designed not to scratch
optical surfaces.
If the back side of this lens is also dirty remove the rear panel, twist the light assembly
counterclockwise to remove the light from its holder, and clean in this same manner.
SURFACE
The acrylic surface of your spa / hot tub should be cleaned with a high quality all
purpose cleaner and thoroughly rinsed with warm (not cold) water before refilling.
WARNING
Cleaning your spa shell with abrasive cleaners could discolor, dull, or
dissolve the acrylic surface and will void your shell warranty.
NEVER use paint solvents, acids, acetone, benzene, lacquer thinner,
tolulene, xylene, or similar chemicals to clean your spa shell.
WATER
Depending on usage, the water in your spa / hot tub should be changed every 1-3
months. Upon each change of water it is a good practice to wipe down your spa.
42
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
SHUTDOWN / WINTERIZING
In the event that you do not wish to use your hot tub year-round, it is
very important that you properly winterize to protect against damage
from freezing. Your La-Z-Boy® Spas retailer can perform this
service for a nominal fee. If you choose to winterize your hot tub
yourself, please follow the directions outlined below:
• Drain
the hot tub entirely see section - DRAINING AND REFILLING YOUR SPA
• Remove and clean the cartridge filter element see section - FILTERS
• Using a wet/dry utility vacuum, remove remaining water from the jet openings, filter
cartridge housing, and footwell.
• Either pour or use a turkey-baster where necessary to add potable biodegradable RV
antifreeze to areas such as pump wet end, jet channels, filter housing, blower
channels. DO NOT USE AUTOMOTIVE ANTIFREEZE.
• Important: mixing potable biodegradable RV antifreeze with water significantly
reduces its ability to protect against freezing. Therefore, it is very important ALL water
is removed from the hot tub plumbing before adding.
• Turn pump on for only a few seconds to circulate the antifreeze.
• Unthread and disconnect all unions in the support equipment area. Remove lowest
winter drain plug on pump face plate. Repeat for all pumps, where applicable.
• Cover exposed plumbing connections with plastic bags and duct tape.
• Where practical, disconnect hot tub support equipment and store in a dry heated
area.
• Install the safety hardcover, and cover the entire hot tub with a tarp to prevent
premature weathering of the cabinet and the safety hard cover.
• Remove snow build up regularly to prevent damage to the safety hard cover.
• It is assumed that your La-Z-Boy® spas hot tub has been properly installed on a
reinforced concrete pad to eliminate lifting of the hot tub due to hydrostatic ground
water pressure.
We highly recommend that you have a spa / hot tub professional winterize and
restart your spa / hot tub.
WARNING
Damage from improperly winterizing or restarting your spa /
hot tub is not covered under your warranty. You can call your
local dealer to assist you in properly winterizing your spa /
hot tub.
43
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
GLOSSARY
Drain Bib
GFCI
Ionizer
Jet, Hydrotherapy
Ozone (O3)
Ozonator
pH
Pump
Sanitizer
Spa Pack
TA
TDS
Topside Control
Total Alkalinity (TA)
Total Dissolved Solids
(TDS)
A male garden-hose-style fitting to which a garden hose
is connected for draining water.
Ground Fault Circuit Interrupter. A special type of circuit
breaker designed to shut power off if there is a leak of
electricity detected in the equipment.
See Ozonator.
A plumbing device that directs pressurized air and/or
water to desired areas of a spa / hot tub.
Produced by an Ozonator, Ozone is a form of oxygen
(O2) and is a powerful oxidizing agent. Ozone destroys
organic waste and byproducts and helps in the control
of algae and bacteria. Ozone is not a stand-alone
sanitizer.
An electronic unit designed to purify and destroy algae,
bacteria, mold, and viruses while prolonging equipment
life.
The scientific scale for measuring Hydrogen Ion
concentration (0 to 14) that shows the acid/alkaline
content in water.
The electrical component that keeps water moving
throughout the entire circulation system.
A water additive that works with your Ozonator to help
remove harmful elements in your spa water.
The main control box that operates the electrical
systems within the spa / hot tub.
See Total Alkalinity
See Total Dissolved Solids.
The user-interface panel that connects to the control
box and controls various spa / hot tub functions such as
jet pumps and heater.
A measure of how much of the alkaline substances
there are in the water (recommended 80 - 120 ppm).
A measure of all of the materials that are dissolved in
water. The higher this number, the more materials are
dissolved in your water.
44
For HELP, call La-Z-Boy® Spas at 1.800.465.2933.
NOTES
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