SAVE THESE INSTRUCTIONS IMPORTANT SAFETY

SAVE THESE INSTRUCTIONS IMPORTANT SAFETY
OWNER’S MANUAL
United States & European Models
Acrylic Spas
Monaco 20 & 31, Seville 22, El Dorado 22, Barcelona 33 & 55, Vienna 66 and Madrid 77
CAUTION: Having more than one GFCI used on the electrical circuit will
render the spa inoperable. The spa must be on a dedicated circuit.
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SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS
1-800-STRONG-9
P.O. BOX 108, ROUTE 11 NORTHUMBERLAND, PA 17857
1
CONTENTS
Introduction / Knowing Your Spa.............................................................................. 3
Safety Instructions........................................................................................................ 4
Installation Instructions............................................................................................... 5
Filling Your Spa, Removing the Filter...................................................................... 6
General Wiring for 110V Use....................................................................................... 8
110V to 220V Conversion..................................................................................10
General Wiring for 220V Use.............................................................................13
General Wiring (European)................................................................................14
Control Panel Ident.
(Monaco 20 & 31, Seville 22, El Dorado 22 and Barcelona 33)..........
15
Unlocking Modes................................................................................................16
Control Panel Ident.
(Barcelona 55, Vienna 66 and Madrid 77). ......................................
17
Removing an Airlock.................................................................................................. 18
Spa Controls, Jet Types............................................................................................. 19
Winterizing Your Spa.................................................................................................. 20
Control Pack Codes
(Monaco 20 & 31, Seville 22, El Dorado 22 and Barcelona 33)........... 22
Control Pack Codes
(Barcelona 55, Vienna 66 and Madrid 77). ......................................
24
Spa Maintenance.......................................................................................................... 26
Surface and Pillow Care and Cleaning . ................................................................ 27
Hardcover ...................................................................................................................... 28
Troubleshooting............................................................................................................ 29
Stereo . ............................................................................................................................ 30
Frequently Asked Questions..................................................................................... 32
Warranty.......................................................................................................................... 34
Registration.................................................................................................................... 35
Warnings.........................................................................................................Back Cover
2
Congratulations
on your purchase of an acrylic spa!
With proper care, operation and maintenance, your spa will provide your family many years of comfort
and pleasure. Please take time to read all the instructions before you install or operate your spa. This
manual explains safety precautions, installation instructions, operating directions and maintenance procedures.
Please read and understand all safety instructions, operating instructions and all warnings and cautions
before adding water or attaching electrical power.
Knowing your spa
Get to know these few simple parts of your spa before calling your dealer
with a problem. This will help us help you solve problems faster.
or
3
IMPORTANT SAFETY INSTRUCTIONS
Warning: Children should not use spas or hot tubs without adult supervision.
Avertissement: Ne pas laisser les enfants utiliser une cuve de relaxation sans surveillance
Warning: Do not use spas or hot tubs unless all suction guards are installed to prevent body and hair entrapment.
Avertissement: Pour éviter que les cheveux ou une partie du corps puissent étre aspirés, ne pas utiliser une cuve de relaxation si les
grilles de prise d’aspiration ne sont pas poutes en place.
Warning: People using medications and/or having an adverse medical history should consult a physician before using spa or hot tub.
Avertissement: Les personnes qui prennet des medicaments ou ont des problemes de sante devraient consulter un medicin avant d’
utiliser une cuve de relaxation.
Warning: People with infectious diseases should not use a spa or hot tub.
Avertissement: les personnes atteintes de maladies infectieuses ne devraient pas utiliser une cuve de relaxation.
Warning: To avoid injury, exercise care when entering or exiting the spa or hot tub.
Avertissement: Pour éviter des blessures, user de prudence en entrant dans une cuve de relaxation en sortant.
Warning: Do not use drugs or alcohol before or during the use of a spa or hot tub, to avoid unconsciousness and possible drowning.
Avertissement: Pour éviter l’évanouissement et la noyade éventuelle, ne prendre ni drogue ni alcool avant d’utiliser une cuve de
relaxation ni quand on s’y trouve.
Warning: Pregnant or possibly pregnant women should consult a physician before using a spa or hot tub.
Avertissement: Les femmes enceintes, que leur grossesse soit confirmée ou non, devraient consulter un médecin avant d’utiliser
une.
Warning: Water temperature in excess of 38°C may be injurious to your health
Avertissement: Il peut etre dangereux pour la sante de se plonger dans de l’eau a plus de 38°C.
Warning: Before entering the spa or hot tub, measure the water temperature with an accurate thermometer.
Avertissement: Avant d’utiliser une cuve de relaxation mesurer la température de l’eau á l’aide d’un thermométre précis.
Warning: Do not use a spa or hot tub immediately folowing strenuous exercise.
Avertissement: Ne pas utiliser une cuve de relaxation immédiatement aprés un exercise fatigant.
Warning: Prolonged immersion in a spa or hot tub may be injurious to your health.
Avertissement: L’utilisation prolongee d’ une cuve de relaxation peut etre dangereuse pour la sante.
Warning: Do not permit or use electric appliances (such as a light, telephone, radio or television) within 1.5 meters of spa or hot tub.
Avertissement: Ne pas placer d’appareil électrique (luminaire, téléphone, radio, téléviseur, etc.) á moins de 1.5 meters de cette
cuve de relaxation.
Caution: Maintain water chemistry in accordance with the manufacturer’s instructions.
Attention: La teneur de l’eau en matiéres dissoutes doit étre conforme aux directives du fabricant.
HYPERTHERMIA
Hyperthermia occurs when the internal temperature of the body reaches a
level several degrees above the normal body temperature of 37°C.
The symptoms of hyperthermia include:
1) Unawareness of impending hazard;
2) Failure to perceive heat;
3) Failure to recognize the need to exit the spa or hot tub;
4) Physical inability to exit the spa or hot tub;
5) Fetal damage in pregnant women; and
6) Unconsciousness and resulting in the danger of drowning.
Effets de l'hyperthermie:
1) Non-reconnaissance du danger.
2) Insensibilité à la chaleur.
3) Ne pas se rendre compte qu'il faut sortir du spa.
4) Impossibilité physique de sortir du spa.
5) Risques pour le fétus chez les femmes enceintes.
6) Perte de connaissance pouvant entraîner la noyade.
Warning: The use of alcohol or drugs can greatly increase the risk of fatal hyperthermia in hot tubs or spas.
Avertissement: La consommation d’ alcool ou de drogue augmente considerablement.
CHILDREN SHOULD BE SUPERVISED IN OR NEAR THE SPA AT ALL TIMES
4
INSTALLATION INSTRUCTIONS
Spa Location:
Improper installation may result in equipment damage and will void the warranty. Your spa must be
placed on a solid, flat, level surface.
The space you choose to install your spa is a very important decision, you should consider all of the listed suggestions.
Check your local code office for understanding of building, fencing, gates, electrical, plumbing
and enclosure required codes.
A location should be selected to compliment your lifestyle, the view from your house and the
ability to supervise the spa.
Position the spa in relation to the surroundings of trees, sunlight exposure, wind, bathroom
location, landscaping and evening lighting.
A spa filled with water is very heavy, if the spa is placed on flooring or decking, be sure the
structure is strong enough to support the weight. The necessary support should be at least 75
pounds per square foot.
Install your spa, in a way that will allow easy access to the equipment door.
Storage area for maintenance equipment and chemicals (storing chemicals inside your spa
cabinet will void the warranty).
Indoor Considerations:
The interior of your home where the spa is located must be able to withstand high humidity. The spa
chemicals may have some corrosive effect.
Floor drain is needed to carry off splashed water from the spa.
It is strongly advised NOT to locate a spa on second story location that may be above finished living
space.
5
FILLING YOUR SPA WITH WATER
THROUGH THE FILTER
Spa unions may loosen during shipping. Prior to spa operation, make sure plumbing fittings on
pump & control pack are tight. There are FOUR unions that may require hand tightening prior
to operation of your spa. When filling the spa with water, keep observing these fittings for any
slight water drips. If a drip is observed, just hand tighten until dripping ceases.
Make sure all gate valves are in the UP position (and
white plastic clips are inserted), also make sure all
pump & heater unions and black drain cap are tight. Be
sure to check that blue ball valve on drain is turned to
the off position (counter-clockwise) with cap installed.
6
Removing and Replacing the Filter
(monaco, El Dorado, and Seville SpaS)
Push the filter gate forward. Unscrew, remove and replace the filter.
Filling YouR Spa Through the Filter
(Monaco, El Dorado, and Seville Only)
Place the hose into the filter chamber as shown. This will
ensure the water goes through the filter and removes the air
bubbles out of the lines while you fill the system.
FILLING YOUR SPA THROUGH THE FILTER
(ALL OTHER ACRYLIC SPAS EXCEPT Monaco, El Dorado, and Seville)
Place the hose into the filter chamber as shown. This will ensure the
water goes through the filter and removes the air bubbles out of the
lines while you fill the system.
It is important that you fill your spa with water to the proper
level. The water level must be between 1- 2” above the highest jet.
REMOVING AND REPLACING THE FILTER
(ALL OTHER ACRYLIC SPAS EXCEPT MONACO, EL DORADO & SEVILLE)
FIGURE 1
FIGURE 2
FIGURE 3
FIGURE 4
To remove the filter in your spa you must first reach into the filter chamber, then turn the weir counterclockwise until you
hear the cover unlock (FIGURE 1). Lift out the weir (FIGURE 2) and remove the filter basket (FIGURE 3). Then lift out
the filter (FIGURE 4).
Reverse the order to replace with a new filter.
7
ELECTRICAL - GENERAL INSTRUCTIONS FOR 110V USE ONLY.
A GFCI CORD IS SUPPLIED WITH YOUR SPA.
Use only a line with a dedicated 15 Amp breaker.
This line cannot be shared with any other appliances while the spa is running or the breaker
will trip immediately.
Do not use extension cords between the wall outlet and the spa or the breaker will trip immediately and can be a potential fire hazard.
The plug should be easily accessible to users.
The receptacle should be protected from the weather.
Metal surfaces within 5 feet of the spa must be grounded to the spa.
Standard Outlet with GFCI Spa cord.
8
ELECTRICAL - GENERAL INSTRUCTIONS FOR 110V USE ONLY
(MONACO 20, SEVILLE 22 & EL DORADO 22)
It is recommended that a licensed electrician install the power to your spa, in accordance with the National Electric Code
and/or any local electrical codes in effect at the time of installation.
Power supply installation must include a properly rated GFCI circuit breaker. The circuit must be dedicated and should
not be shared with any other appliances. It should be labeled and easily accessible to users. The power supply must be
hard wired into the power pack.
110V
N
L1
L2
GRND
NEUTRAL
THREE WIRE
& GROUND
HOT BLACK
THESE WIRES GO
TO THE PC BOARD
CONTROL CIRCUIT
IF USING THE STANDARD 110V SERVICE, YOU MUST USE A DEDICATED LINE, WHICH
MEANS THAT THERE CAN NOT BE ANY OTHER HOUSEHOLD ITEMS CONNECTED TO
THE CIRCUIT OR OUTLET AT ALL! HAVING ANY OTHER ELECTRICAL APPLIANCES AT
ALL ON THIS CIRCUIT WHILE THE SPA IS RUNNING WILL TRIP THE BREAKER
IMMEDIATELY. DO NOT USE ANY TYPE OF EXTENSION CORDS BETWEEN THE SPA
AND THE WALL OUTLET, THIS WILL ALSO CAUSE THE BREAKER TO TRIP AND CAN
BE A POTENTIAL FIRE HAZARD.
9
110V TO 220V CONVERSION
(MONACO 20, SEVILLE 22 & EL DORADO 22 ONLY)
The four steps to convert your spa from 110 volts to 220 volts.
STEP 1
STEP 2
10
110V TO 220V CONVERSION
(MONACO 20, SEVILLE 22 & EL DORADO 22 ONLY)
STEP 3
NOTE: DIP SWITCHES #2, #3, #7, and #10 ARE THE ONLY DIP SWITCHES
THAT ARE IN THE ON POSITION TO RUN AT 110 VOLTS. ADJUSTING ANY
OTHER DIP SWITCH WILL RENDER THE SPA INOPERABLE AND MAY
CAUSE PERMANENT DAMAGE. THIS ALSO VOIDS ALL WARRANTIES.
STEP 4
Turn dip switch #10 to the OFF position.
You are finished!
Only dip switches #2, #3 and #7 should be in the ON position
when 220V conversion is complete!
Check STEP 5 on page 12 to be sure your wiring looks
exactly like the photo in STEP 5.
PLEASE CHECK YOU LOCAL BUILDING CODES AND ONLY USE A CERTIFIED ELECTRICIAN
TO INSTALL ANY ELECTRICAL COMPONENTS TO YOUR SPA.
11
THIS SECTION FOR 220V SETUP.
STEP 5
Your wiring should look like this. If wiring appears differently,
DO NOT power your spa and contact our tech support for assistance.
220V
THREE WIRE
& GROUND
12
N
L1
L2
GRND
THESE WIRES GO
TO THE PC BOARD
CONTROL CIRCUIT
ELECTRICAL - WIRING DIAGRAM FOR 220V USE.
1 Pump Spa 220 Volt Wiring Diagram
Peak electrical demands:
Monaco 20, Seville 22, El Dorado 22
(110V)
- 14 AMPS
RECOMMENDED
(220V) - 30 AMPS
40 AMP
Rated Breaker
Monaco
31 GFI
& Barcelona
33 (220V) - 28 AMPS
8 Guage,
4 wire
Barcelona
55 (220V)
- 30 AMPS
Vienna 66 & Madrid 77 (220V) - 48 AMPS
House Breaker Box
OFF OFF OFF OFF OFF
ON ON ON ON ON
RED (HOT)
BLACK (HOT)
WHT
GRN
ON
BOTTOM VIEW OF G.F.C.I.
(SQUARE D)
OFF
G.F.C.I. Breaker Box
Front View of G.F.C.I. (Square D)
RED (HOT)
FROM SPA
BLK (HOT)
FROM SPA
ON
WHT
WHT
BLK (HOT)
GRN (GROUND)
GRN (GROUND)
(3/
WHT
3&%
Ground
RED (HOT)
Hot
BLK (HOT)
Hot
#-,
RED (HOT)
8)5
LOAD
OUT
(RED)
USE COPPER
240V
WIRE MIN 8 AWG 40A 60Hz
LOAD
OUT
(BLK)
Neutral
WHT (NEUTRAL)
WHT
FROM SPA
4:45&. #09
GRN (GROUND)
OFF
SPA CIRCUIT BOARD
220V
THREE WIRE
& GROUND
N
L1
L2
GRND
THESE WIRES GO
TO THE PC BOARD
CONTROL CIRCUIT
ILLUSTRATIONS COURTESY OF BALBOA INSTRUMENTS
13
THIS SECTION IS FOR EUROPEAN USERS ONLY
EUROPEAN WIRING DIAGRAM
House Breaker Box
ON ON ON ON ON
OFF OFF OFF OFF OFF
BROWN (HOT)
BLUE (NEUTRAL)
GREEN/
YELLOW
(GROUND)
BROWN (HOT)
BLUE
(NEUTRAL)
N
1
TEST
0 OFF
#-6
#3/
(3/
Ground
GREEN/
YELLOW
(GROUND)
Hot
USE COPPER
230V
WIRE MIN. 8 AWG - 20A 50Hz
GREEN/
YELLOW
(GROUND)
Neutral
N
BLUE (NEUTRAL)
BROWN (HOT)
4:45&. #09
2
SPA CIRCUIT BOARD
ILLUSTRATIONS COURTESY OF BALBOA INSTRUMENTS
230 Volt - Single service 1x16 - 20 AMP Breaker
230 Volt - Double service 1x32 - 40 AMP Breaker
Electrical Connections
Two Wire & Earth
(Also known as Ground)
L1
L2
These wires go to
the PC Board Control
Circuit.
GRND
Earth/Ground = Green & Yellow wire
L1 = Positive/Live = Brown wire
L2 = Negative/Neutral = Blue wire
14
PLEASE CHECK YOUR LOCAL BUILDING CODES AND ONLY USE A CERTIFIED ELECTRICIAN TO
INSTALL ANY ELECTRICAL COMPONANTS TO YOUR SPA.
Substitute these common HOT, NEUTRAL, EARTH GROUND colors for your countries standard.
CONTROL PANEL IDENTIFICATION
(MONACO 20 & 31, SEVILLE 22, EL DORADO 22 & BARCELONA 33)
System Settings
When your spa is first actuated, it will go into Priming mode, indicated by “Pr.” The Priming mode will last for less than
5 minutes (press “Warm” or “Cool” to skip Priming Mode) and then the spa will begin to take temperature readings, followed by the heater test cycle. After completed, the heater will turn on, heat the spa and maintain the water temperature in
the Standard mode.
The start-up temperature is set at 100°F/37°C. The last measured temperature is constantly displayed on the LCD. Note
that the last measured spa temperature displayed is current only when the pump has been running for at least 2 minutes.
To display the set temperature, press the “Warm” or “Cool” pad once.
To change the set temperature, press the pad a second time before the LCD stops flashing. Each press of the “Warm” or
“Cool” pad will continue to either raise or lower the set temperature.
After three seconds, the LCD will stop flashing and display the current spa temperature.
Jets
Touch the “Jets” button once to turn the pump on or off, and to shift between low and high speeds. If left running, the low
speed of the pump will automatically turn off after 2 hours, and the high speed will automatically turn off after 15 minutes.
Light
Press the “Light” button to turn the light on and off. If left on, the light automatically turns off after 4 hours unless manually turned off prior to 4 hours.
Preset Filter Cycles
The first filter cycle begins 6 minutes after the spa is energized. The second filter cycle begins 12 hours later. Filter duration is programmable for 1-8 per 12 hours. The default filter time is 2 hours.
To program, press “Warm” then “Jets”.
Press “Warm” to adjust. Press “Jets” to exit programming.
During the filter cycle, the low speed on the pump never turns off until filter cycle is completed, and in Economy and
Sleep Mode, heating only occurs during the filter cycle.
15
Mode (OPTIONAL)
All MONACO 20 & 31, SEVILLE 22, EL DORADO 22 & BARCELONA 33
spas are factory locked in STANDARD MODE.
Mode is changed by pressing the “Warm” or “Cool” button, then pressing the “Light” button.
Standard Mode is programmed to maintain the desired temperature. Note that the last measured spa temperature displayed is current only when the pump has been running for at least 2 minutes. “St” will be displayed momentarily when
you switch into Standard Mode.
Economy Mode heats the spa to the set temperature only during filter cycles. “Ec” will display solid when temperature is
not current, and will alternate with temperature when temperature is current.
Sleep Mode also heats the spa to the set temperature only during filtration cycles. “Sl” will display solid when temperature is not current, and will alternate with temperature when temperature is current, but only within 20 degrees of your set
temperature. If you would like to use Economy or Sleep Mode you must flip dip switch #7 to the OFF position.
SEE FIGURE 5 BELOW.
(Figure 5)
Freeze Protection
If the temperature sensors detect a drop to below 44°F/6.7°C within the heater, the pumps will automatically activate to
provide freeze protection. The equipment stays on until 4 minutes after the sensors detect that the spa temperature has
risen to 45°F/7.2°C or higher.
PLEASE CHECK YOUR LOCAL BUILDING CODES AND ONLY USE A CERTIFIED ELECTRICIAN
TO INSTALL ANY ELECTRICAL COMPONENTS TO YOUR SPA.
16
CONTROL PANEL IDENTIFICATION
(BARCELONA 55, VIENNA 66 & MADRID 77)
System Settings
When your spa is first actuated, it will go into Priming mode,
indicated by “Pr.” The Priming mode will last for less than 5
minutes (press “Warm” or “Cool” to skip Priming Mode) and
then the spa will begin to take temperature readings, followed
by the heater test cycle. After completed, the heater will turn
on, heat the spa and maintain the water temperature in the
Standard mode.
The start-up temperature is set at 100°F/37°C. The
last measured temperature is constantly displayed on the LCD.
Note that the last measured spa temperature displayed is current
only when the pump has been running for at least 2 minutes.
To display the set temperature, press the “Warm” or
“Cool” pad once. Each press of the “Warm” or “Cool” pad will
continue to either raise or lower the set temperature. After three
seconds, the LCD will display the current spa temperature.
Jets 1
Touch the “Jets 1” button once to turn pump 1 on or off, and
to shift between low and high speeds. If left running, the low
speed of the pump will automatically turn off after 2 hours, and
the high speed will automatically turn off after 15 minutes.
Jets 2
Touch the “Jets 2” button once to turn pump 2 on or off and to
shift between low and high speeds. If left running, pump 2 will
automatically turn off after 15 minutes.
Light
Press the “Light” button to turn the light on and off. If left on,
the light automatically turns off after 4 hours unless manually
turned off prior to 4 hours
Mode
Mode is changed by pressing the “Warm” or “Cool” button,
then pressing the “Mode” button.
Standard Mode is programmed to maintain the desired temperature. Note that the last measured spa temperature displayed
is current only when the circulation pump has been running for
at least 2 minutes. “Std” will be displayed momentarily when
you switch into Standard Mode.
Economy Mode heats the spa to the set temperature only during filter cycles. “Ecn” will display solid when temperature is
not current, and will alternate with temperature when temperature is current.
Sleep Mode heats the spa to the set temperature only during
filtration cycles. “Slp” will display solid when temperature is
not current, and will alternate with temperature when temperature is current and will only heat to within 20 degrees of set
temperature.
Option
The Option button is not used in any of our spas.
Preset Filter Cycles
The first filter cycle begins 6 minutes after the spa is energized.
The second filter cycle begins 12 hours later. Filter duration is
programmable for 2, 4, 6, 8 hours or for continuous filtration
(indicated by “Filc”). The default filter time is 2 hours.
To program, press “Warm” or “Cool”, then “Jets 1”. Press
“Warm” or “Cool” to adjust. Press “Jets 1” to exit programming. At the beginning of each filter cycle the pumps purge for
5 minutes. The only effect filter duration has is: 1) During the
filter cycle, the pump never turns off, and 2) In Economy and
Sleep Mode, heating only occurs during the filter cycle.
Freeze Protection
If the temperature sensors detect a drop to below 44°F/6.7°C
within the heater, the pumps will automatically activate to provide freeze protection. The equipment stays on until 4 minutes
after the sensors detect that the spa temperature has risen to
45°F/7.2°C or higher.
17
REMOVING AN AIR LOCK
NOTE: See Union Adjustment Information before operating spa.
Before starting up your spa, make sure you have read and understand all of the previous instructions. Make sure the spa has been
installed correctly, including the electrical wiring connections as
specified.
• Spa’s water is at the correct level
• Ensure all gate valves are opened with clip installed. See page 6.
• The circuit breaker on the control panel has automatic functions that operate upon start up and normal operation to protect
the system. Upon power up, “PR” will appear for 2 minutes while
system is in purge mode and then normal operation will resume.
Approximately six minutes after the system has been powered up
the first filtration cycle will begin to operate. Any time after the
start up, you will be able to change the filter cycle and reset your
temperature set point.
Upon startup, the pump may sound sluggish and the flow from
the jets will be minimal, this indicates you have an air lock in the
pump. To release the air from the pump, simply open the highest
union (or upper union) to release the air trapped in the water lines,
or gently, using a 17mm or 18mm wrench (varies on pump size)
slowly loosen the black plastic hex head bolt in front of pump. You
will hear air being pushed out the union or bolt, once the air stops
and water starts to come out, the pump will pick up speed and the
jets’ flow will increase. Carefully
tighten the union or bolt until the
water does not leak from the union or
bolt. Be careful not to overtighten the
black hex head bolt this may cause
the bolt to strip or you may pinch the
gasket. Strong recommends that you
loosen the upper union to relieve the
air from the lines since this method
lessens the chance of stripping the
hex bolts.
18
Spa Controls
AIR CONTROLS
Adjust the amount of air flow coming
out of the jets from MINIMAL to FULL
power. Turn off air when not in use to
prevent evaporation and heat loss.
ON
REMOTE PUMP
CONTROLS
Switch pumps from
HI to LO by pressing
these remote buttons.
WATER DIVERTERS
Turning the water diverter knobs
from left to right will divert the
water pressure from seat to seat.
OFF
WATERFALL FLOW
ADJUSTMENT
SPA FITTING (JET) TYPES
2” STAINLESS FIXED
3” STAINLESS ADJUSTABLE DIRECTIONAL
2” STAINLESS
ADJUSTABLE DIRECTIONAL
SUCTION
19
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 

   
  
 


  
  
 

 
 

  



   
  








20

  
   
   
  







   
  
 







  

 
 

 

 
21
CONTROL PACK CODES
(Monaco 20 & 31, Seville 22, El Dorado 22 and Barcelona 33 Only)
Problem: No message on display. Power has been cut off to spa.
Solution: The control panel will be disabled until power returns. Or .3 amp fuse is
blown and needs to be replaced.
Problem: Temperature unknown.
Solution: After the pump has been running for 2 minutes, the temperature will be
displayed.
Problem: “Overheat” - The spa has shut down. One of the sensors has detected that
110ºF/43ºC at the heater.
Solution: DO NOT ENTER THE WATER. Remove the spa cover and allow water
to cool. Once the heater has cooled reset by pushing any button. If spa does not reset,
shut off the power to the spa and call your dealer or service organization.
Problem: “Overheat” - The spa has shut down. One of the sensors has detected that
the spa water is 110ºF/43ºC.
Solution: DO NOT ENTER THE WATER. Remove the spa cover and allow water
to cool. At 107ºF/42ºC, the spa should automatically reset. If spa does not reset, shut
off the power to the spa and call your dealer or service organization.
Problem: “Ice” - Potential freeze condition detected.
Solution: No action required. The pump and blower will automatically activate regardless of spa status. See page 15.
Problem: Spa is shut down. The sensor that is plugged into the Sensor “A” jack is
not working.
Solution: If the problem persists, contact your dealer or service organization. (May
appear temporarily in an overheat situation and disappear when the heater cools.)
Problem: Spa is shut down. The sensor that is plugged into the Sensor “B” jack is
not working.
Solution: If the problem persists, contact your dealer or service organization. (May
appear temporarily in an overheat situation and disappear when the heater cools.)
Problem: Sensors are out of balance. If alternating with spa temperature, it may just
be a temporary condition. If flashing by itself, spa is shut down.
Solution: If the problem persists, contact your dealer or service organization.
22
Problem: A significant difference between temperature sensors has been detected. This
could indicate a flow problem.
Solution: Check water level in spa. Refill if necessary. If water level is okay, make sure
the pumps have been primed. Check gate valves are open and have clips installed. See
page 6. If problem persists, contact your dealer or service organization.
Problem: Persistent low flow problems. (Displays on the fifth occurrence of “HFL”
message within 24 hours.) Heater is shut down, but other spa functions continue to run
normally.
Solution: Follow the action required for “HFL” message. Heating capability of the spa
will not reset automatically; you may press any button to reset.
Problem: Possible inadequate water, poor low, or air bubbles are detected in the heater.
Spa is shut down for 15 minutes.
Solution: Check water level in spa. Refill if necessary. If water level is okay, make sure
the pumps have been primed. Press any button to reset, or this message will automatically reset within 15 minutes. If problem persists, contact your dealer or service organization.
Problem: Inadequate water detected in heater. (Displays on third occurrence of “dr”
message. Spa is shut down.
Solution: Follow action required for “dr” message. Spa will not automatically reset.
Press any button to reset.
On a fresh fill, the pump may be air locked.
Refer to page 18 for removing an air lock.
WARNING! SHOCK HAZARD! NO USER SERVICEABLE PARTS.
Do not attempt to service the control system. Contact your dealer or service organization
for assistance. Follow all owner’s manual power connection instructions. Installation must
be performed by a licensed electrician and all grounding connections must be properly
installed.
23
CONTROL PACK CODES
(Barcelona 55, Vienna 66 and Madrid 77 Only)
Problem: No message on display. Power has been cut off to the spa.
Solution: The control panel will be disabled until power returns. Spa settings will be preserved until next power up. Or .3 amp fuse is blown and needs to be replaced.
Problem: Temperature unknown.
Solution: After the pump has been running for 2 minutes, the temperature will be
displayed.
Problem: “Overheat”- The spa has shut down. One of the sensors has detected 118 F/43 C
at the heater.
Solution: DO NOT ENTER THE WATER. Remove the spa cover and allow water to
cool. Once the heater has cooled, reset by pushing any button. If spa does not reset, shut
off the power to the spa and call your dealer or service organization.
Problem: “Overheat”- The spa has shut down. One of the sensors has detected 118 F/43
C at the heater.
Solution: DO NOT ENTER THE WATER. Remove the spa cover and allow water to
cool. At 107 F/ 42 C, the spa should automatically reset. If spa does not reset, shut off
the power to the spa and call your dealer or service organization.
Problem: “Ice” – potential freeze condition detected.
Solution: No action required. The pump will automatically activate regardless of spa
status.
Problem: Spa is shut down. The sensor that is plugged into the Sensor “A” jack is not
working.
Solution: If the problem persists, contact you customer service or service organization.
(May appear temporarily in an overheat situation and disappear when the heater cools.)
Problem: Spa is shut down. The sensor that is plugged into the Sensor “B” jack is not
working.
Solution: If the problem persists, contact you your dealer or service organization. (May
appear temporarily in an overheat situation and disappear when the heater cools.)
Problem: Sensors are out of balance. If alternating with spa temperature, it may just be a
24
temporary condition. If flashing by itself, spa is shut down.
Solution: If the problem persists, your dealer or service organization.
Problem: A significant difference between temperature sensors has been detected. This
could indicate a flow problem.
Solution: Check water level in spa. Refill if necessary. If the water level is okay, make sure
the pumps have been primed. If problem persists, contact your dealer or service organization.
Problem: Persistent low flow problems. (Displays on the fifth occurrence of “HFL” message within 24 hours.) Heater is shut down, but other spa functions continue to run
normally.
Solution: Follow action required for “HFL” message. Heating capability of the spa will not
reset automatically; you may press any button to reset.
Problem: Possible inadequate water, poor flow, or air bubbles in detected in the heater.
Spa is shut down for 15 minutes.
Solution: Check water level in spa. Refill if necessary. If water level is okay, make sure
the pumps have been primed. Press any button to reset, or this message will automatically
reset within 15 minutes. If problem persists, contact your dealer or service organization.
Problem: Inadequate water detected in heater. (Displays on third occurrence of “dr” mes-
sage) Spa is shut down.
Solution: Follow action required for “dr” message. Spa will not automatically reset. Press
any button to reset.
On a fresh fill your pump may be air locked, refer to page #18 for removing an air lock.
WARNING! SHOCK HAZARD! NO USER SERVICEABLE PARTS.
Do not attempt to service the control system. Contact your dealer or service organization for assistance. Follow all owner’s manual power connection instructions. Installation must be performed by a licensed electrician and all grounding connections must be properly installed.
25
SPA MAINTENANCE
The maintenance and care of your spa is simple and easy to carry out, and if performed regularly as scheduled, problems will be minimal. It is important that the following procedures be read through and carried out
on a regular basis for the best, long term, overall performance of your spa.
The filtering cycle of your spa should be operated at least two hours or more a day (whether or not the heater
is heating) to remove impurities and to prevent disposition of contaminants in your spa. The filtering system
works automatically. Keep the spa covered when not in use to reduce the loss of heat and to keep debris from
settling in the water.
Maintaining the spa's proper water chemical balance is essential to the comfort and safety of the user. Water
mineral content varies constantly and is directly affected by evaporation and the use of cleaning and maintenance chemicals, which will increase mineral content, when added. If the mineral content deviates from prescribed pH level (7.2-7.8) deposits on the spa walls, filter, electric heating element and piping may adversely
affect the condition of your spa equipment.
Since the water capacity of your spa is far less than that of a swimming pool, the chemical reaction caused
by the presence of one or more persons in the spa is more rapid and pronounced. In other words, it is much
more difficult to maintain the proper pH balance in a spa than in a swimming pool. For these reasons, it is
important to check frequently, the total alkalinity of the water, the pH level, and the sanitize level, then add
prescribed chemicals as necessary to maintain the proper chemical balance. Failure to maintain a proper balance of chemicals in your spa will result in an early, premature failure of your spa parts including, but not
limited to, the spa cover, piping, certain electrical components in the spa, electrical control box and topside
panel, thus voiding the warranty.
Always check with your pool and spa dealer to determine which chemicals and/or procedures they recommend to maintain your spa correctly. STRONG POOLS & SPAS does hereby claim no responsibility or
liability for use of and quantities of the chemicals used.
Spa Water - should be changed periodically, depending upon frequency of use and other conditions that may
affect water suitability. Typically 60 to 90 days is a satisfactory interval under normal conditions. With heavy
usage, the interval between water changing should be less.
Spa Filter Cartridge - should be cleaned every 2 to 4 weeks depending on the frequency of use. Rinse the
filter cartridge with a pressure hose and re-install filter cartridge in the filter housing. When changing spa
water it is good practice to soak the filter cartridge in filter cleaner. The filter cleaner is specially made to remove accumulation of oils and other contaminates which will ensure good, sanitary water and extended filter
cartridge life.
Adding Chemicals - to your spa water: Add to the center of the spa with the pump running. Make sure
the water is heated. Never add chemicals to cold water, as this will effect chemical action. Also, never add
chemicals directly into the skimmer. Store all chemicals in a cool, dry place and in such a way as to prevent
children and pets from contacting.
CHILDREN SHOULD BE SUPERVISED IN
OR NEAR THE SPA AT ALL TIMES!
26
Cleaning and Care Instructions for
Resin and Acrylic Spa Surfaces
For normal care and cleaning, use a soft cloth or sponge with soap and
water. Rinse well and dry with a soft, clean cloth. Before using any household cleaner on an acrylic surface, make sure it is recommended for use on
acrylic by the manufacturer.
• Remove dust and dry dirt with a soft, clean, damp cloth.
• Clean grease, oil, paint and ink stains with isopropyl (rubbing) alcohol.
Rinse well and dry with a soft, clean cloth.
• Never use abrasive cleaners.
• Do not allow your surface to come into contact with nail polish, nail polish remover, wintergreen oil (methyl salicylate), dry cleaning solution,
lacquer thinners, gasoline, pine oil, etc.
• Avoid placing razorblades or other sharp instruments on this surface as
they may scratch it. Small scratches can be removed by buffing lightly
with a clean cloth and using either an automotive polishing liquid or a
toothpaste containing a fine polishing ingredient. For deeper scratches,
sand the surface lightly with 400 grit “wet or dry” paper and buff with
fine-grit buffing compound.
NOTICE
As of April 1st, 2008 Strong Spas will beg
converting the pillows in the Syberian Ser
Spas to inflatable pillows.
To see if you have an inflatable pillow
remove the pillow and look for the
inflation point on the back of the pillow
pillows can be inflated using a
Cleaning and Care Instructions for SpaThe
Pillows
standard pump and inflating needle.
Attachment and Removal
Suction Cup:
To attach - Moisten surface of suction cup and apply pillow to surface.
To remove - Place finger on edge of suction cup to break suction and
lift away.
Pin mount receptacle:
To attach - Insert ball pin into receptacle in spa wall.
To remove - Gently pull pillow ball pin out of receptacle (if ball pin is
pulled out of receptacle in pillow, it can be reinserted)
Cleaning and Care
Pillows can be cleaned with soap and water, mild household cleaners.
Air Inflating
A standard ball needle valve can be used to adjust the air filled comfort
of the pillow. Gently insert the needle adapter into the the valve to
inflate/deflate.
WARNING: ONLY USE A HAND HELD AIR PUMP OR MANUALLY INFLATE USING THE NEEDLE
ADAPTOR - DO NOT USE COMPRESSED AIR AND NEVER INFLATE OVER 1 PSI.
27
HARDCOVER
OPENING THE HARDCOVER
1. Grab the handle with two hands and lift the hardcover directly upward.
2. Slide the hardcover toward your body. It should easily slide with minimal resistance.
3. Lower the cover to the ground. It will rest on the resin brackets on the underside of the cover. To close
the cover, reverse the steps until both sides of the cover are in place and lock.
.
The Hardcover & cabinet is designed to last years with minimal cleaning and maintenance.
Cleaning should be done regularly using only mild detergent and water, generally using a garden
hose is sufficient. DO NOT USE ANY BLEACHES, HARSH CHEMICALS, SCOURING PADS,
BRILLO PADS OR SAND PAPER TO CLEAN YOUR SPA!
Damages caused by using any of the above will not be covered under warranty.
28
TROUBLESHOOTING
No power to spa:
1. Check proper connection to the pack
2. Check fuse in pack. (30 AMP Slow Blow)
3. Must have very good ground connection. If none, call your dealer.
4. Check that light on cord is on.
Trips Breaker:
1. Make sure your spa is on a dedicated line.
2. Check breaker to make sure it is wired properly. See pages 8-13.
3. First, take note as to how the pump runs before it trips.
Trips instantly:
1. Mis-wired. Check electrical wiring. See pages 8-13.
2. Breaker replacement.
3. Short in ozone. Unhook to check. Call your dealer.
4. Short in pumps. Unhook to check. Call your dealer.
Poor Water Flow:
1. Clean filter.
2. Check to see if all adjustable jets are open.
3. May have air lock. Prime pump by loosening top pump union. See page 18.
4. If gate valves are present, make sure they are all the way open and clips are installed.
5. If none of this works, possible line obstruction or impeller loose on pump drive shaft.
No water or air flow to jet:
1. If adjustable jets, probably in off position. (At times the jets can lock into position. May
require some effort.)
2. Pinched line, cutting off flow before reaching spa.
3. Water diverter valve, if present, may be closed.
Air controls not working:
1. Remove cap on air valve, (with flat head screw driver) and make sure internals are not
broken or improperly aligned.
2. If internals are broken, call your dealer.
Jets only have one speed:
1. Programming error: call your dealer.
2. Button not responding: call your dealer.
Heat not working:
1. Make sure the desired temperature is higher than current temperature.
2. M
ake sure spa is in Standard mode. If in Economy or Sleep modes, the heater will only
heat during filter cycle. If problem persists contact your dealer.
29
OPTIONAL STEREO SYSTEM
Rave
Waterproof | AM/FM | Weatherband | CD/
CD-R /CD-RW/MP3 | Full iPod Controls |
SIRIUS Satellite Radio Ready | Auxiliary
Input | 200 Watts | Full Dot Matrix Display
Waterproof (IPX5 rated) | ASTM B117 Salt
Spray Exposure Compliant | Sealed Chassis | 40 Seconds of Skip Protection
Rave Sound System only available in the Vienna and Madrid spas.
High Tide
Waterproof | AM/FM | Weatherband | Full
iPod Controls | SIRIUS Satellite Radio
Ready | Auxiliary Input | 160 Watts
Waterproof (IPX5 rated) | ASTM B117 Salt
Spray Exposure Compliant | Sealed Chassis
Rave and High Tide Sound System not available in the Monaco or Rotational Spas.
Amplified Sub
200 Watt Marine 6” Amplified
Subwoofer
Water Resistant Housing | Conformal coated PCB | Vertical and Horizontal Mounting
Provisions | Easy Access to gain control
and frequency response | ASTM B117 Salt
Spray Exposure Compliant
Subwoofer only available with Rave Sound System package.
30
Remote Control
Remote control allows you to control the stereo
from your spa.
Only available for Rave Sound System.
2" Pop-Up Speakers
Pressing down on the top of the pop-up
speaker will pop it up for play.
To close, just press back down.
New Pop up Design
Round Hole Pattern for Easy Assembly
Three-Way Speaker Delivers Low,
Medium, and High Pitch Sounds.
340° Rotational Housing
Dual 2” Drivers: Anti-Magnetic Design
Frequency Response: 185Hz - 20 KHz
Watts RMS: 40W
Watts Peak: 80W
Sensitivity: 84dB 1w/1M (+/- 2dB)
Resistance: 4 ohm
Technical Support for the stereo package can be obtained by calling ASA Electronics at 1-877-845-8750.
Customer Service can be reached by calling 1-800-859-3899, or by e-mail at [email protected]
1 year warranty on all Jensen products from original date of retail purchase.
The Pop-up Speakers will be warranted by Strong Industries for 90 days from date of purchase.
Warranty excludes damage caused by abuse, neglect, vandalism, or act of nature.
31
FREQUENTLY ASKED QUESTIONS
Q: Why is my spa not heating?
A: If you are running the spa at 110v, check to make sure there is a jumper wire between J11 & J32, white AC
to red AC. If there is not a white jumper wire between J11 & J32. Look on the back side of your control box
there should be a wire taped to the back of the box. If you are running 110v or 220v check which mode you are
in; standard, sleep, or economy. If problem persists please contact your dealer.
Or you might be in “ECONOMY” or “SLEEP” mode, refer to page 15 for mode options. The spa MUST be in
ST,ANDARD mode for continuous heating. If problem persists, please contact your dealer.
Q: Why does the system power input fuse (30 A) keep blowing?
A: Chances are the control box is improperly wired or is connected to an insufficient power source. Check all
wires to GFCI Breaker, and check all wires from GFCI to your control box. Make sure to replace any blown
fuses with a fuse of the exact same type and rating. You may also have a faulty pump, ozonator, or element.
Please contact your dealer.
Q: Why does the control panel display OH?
A: 1. Overheat protection may occur if the pump is set to operate for extended filter cycles.
2. In extremely hot weather, check for proper cabinet ventilation.
3. Check gate valves. Make sure that they are open with clips installed. See page 6.
4. Check for blockage in the filter cartridge, skimmer basket and pump intake fittings.
If problem persist please call your dealer.
Q: Why isn’t the system maintaining the set temperature of the water?
A: Make sure that the water temperature displayed on the topside panel is at least 1 degree below the heaters
set temperature, and set the control to (standard mode).
Q: The system is receiving proper voltage, why doesn’t anything function?
A: 1. Check for blown fuses, burn marks or signs of tampering in the box.
2. Power down the spa, and reset the GFCI. If problem persists contact your dealer.
32
Q: Why does the GFCI trip immediately upon power up?
A: 1. If this is a new installation, make sure GFCI breaker is wired correctly. Refer to pages 8-13 .
2. Disconnect all the components (pumps, ozonator, and plug them back in one at a time to verify which
component is causing the GFCI to trip.
3. Check for any loose connections or cut wires in the box. If problem persists contact your dealer.
4. If running on 220V, make sure jumper from J11 to J32 is removed. See page 10.
Q: Why is my spa running all the time?
A: Check your filtration settings, you might be in continues filtration mode “Filc” or just set in a high filtration. Factory setting is F2 or Fil 2 which means your spa will filtrate 2 hours out of every 12 hours....twice a
day. If problem persists contact your dealer.
Q: W
hat the ozonator does:
(The ozonator located inside your spa may either be a white or black box. See page 3.)
A: An ozonator purifies naturally. It reduces the need for high chemical doses, helps destroy bacteria, viruses,
algae and yeasts and oxidizes other contaminants to prolong equipment life. An ozonator reduces maintenance
time and cost.
Q: Why shouldn’t I solely use an ozonator for water purification?
A: Ozone dissipates very quickly and cannot be measured over time. High ozone concentration is not good for
the spa’s gaskets and seals. An ozonator used along with your favorite chemical system reduces the amount of
chemicals needed.
Q: What is the most efficient way to run my spa?
A: 220 volt is the most efficient voltage to run, because it takes less time to heat up the spa, which it will draw
less amps, and the spa will maintain temperature better than 110 volt. And factory settings for your filter cycle
2 hours out of every 12 hour period. 4 hours of filtration in a 24 hour period. Any further questions or concerns
please contact your dealer.
33
WARRANTY
Acrylic Spa Cabinet/Hard Cover/Rotationally Molded spas: Guaranteed for as long as the original purchaser owns the product
Strong Spas warrants the original retail purchaser the integrity of the spa’s cabinet structure will not warp, rot, crack or peel for as long as the customer shall own the spa. (repair or replacement)
Acrylic Spa Surface: 7 years
Strong Spas warrants the original retail purchaser the surface integrity of the spa against blistering or delaminating as a result of defects in material or
workmanship for a period of 7 years. (repair or replacement)
Plumbing & Equipment: Acrylic Spas
Strong Spas warrants the original retail purchaser the integrity of the spa’s plumbing against leaks as a result of defects in material or workmanship
for a period of 5 years on parts and 3 years on labor. Strong Spas warrants the original retail purchaser the integrity of the spa’s Equipment Pack
(pumps, heater, control system) to be free from defects in material and workmanship for a period of 5 years on parts and 3 years on labor from the
date of the original retail purchase.
Warranty Specifics
Ozonators - Strong Spas warrants the original retail purchaser that the factory installed ozonators will not malfunction due to defects in workmanship
for a period of 1 year from the date of the original retail purchase (90 days on Rio).
Cabinet Structure and Hard Cover - Strong Spas warrants the original retail purchaser that the factory installed acrylic series Cabinet Structure and
acrylic series Hard Cover will have a lifetime warranty.
LED Lighting - Strong Spas warrants the original retail purchaser that the factory installed LED Lighting System will have a 1 year warranty (90
days on Rio) to be free from defects in workmanship and materials from the date of the original retail purchase.
Sound System - Strong Spas warrants the original retail purchaser that the factory installed Sound System will have a 90 day warranty to be free from
defects in workmanship and materials from the date of the original retail purchase.
Exclusions
This limited warranty is enforceable only by the original retail purchaser. Fuses, covers, light bulbs, light lenses, spa pillows, seals on pump and motor, and any dealer installed accessories are specifically excluded from this limited warranty.
• All warranties are null and void if any of the following occur:
• the spa has been subject to alteration, neglect, misuse or abuse.
• any damages caused by failure to install, maintain, and operate the spa in accordance with the recommendations contained in Strong Spas Owners Manual.
• any and all costs of spa’s removal and replacement including but not limited to removal and transportation, damages to landscaping, house structures.
• the spa has been used in a non-residential application or an application in which it was not designed.
• spa shell damage caused by excessive heat build-up due to failure to cover the spa while empty of water and/or exposure to direct sunlight.
• any damages caused by improper maintenance of spa water chemistry or by any undissolved spa chemicals which may cause bleaching of the spa
shell and erosion or discoloration of stainless jets.
• any repairs that are done by any one other than authorized Strong Spas agent, or anyone without expressed written permission by Strong Spas
warranty department.
DISCLAIMERS
To be covered under the STRONG Spas Warranty you must register your product within 30 calendar days of delivery.
STRONG SPAS AND ITS AUTHORIZED AGENTS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, COST OR OTHER DAMAGE, WHETHER INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE, ARISING OUT OF ANY DEFECT COVERED BY THIS LIMITED WARRANTY, INCLUDING WITHOUT
LIMITATION, LOSS OF USE OF THE SPA AND COST FOR REMOVAL OF DEFECTIVE PRODUCT, EVEN IF STRONG SPAS HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE, THE LIABILITY OF STRONG SPAS UNDER THIS LIMITED WARRANTY, IF ANY, SHALL NOT EXCEED THE ORIGINAL AMOUNT PAID FOR THE DEFECTIVE PRODUCT. COVERAGE UNDER THIS LIMITED WARRANTY SHALL COMMENCE AS OF THE ORIGINAL
DATE OF PURCHASE AND THE DURATION OF SUCH COVERAGE SHALL NOT EXTEND FOR ANY REASON WHATSOEVER BEYOND THE STATED
TIME PERIOD. THESE DISCLAIMERS SHALL BE EQUALLY APPLICABLE TO ANY SERVICE PROVIDED BY STRONG SPAS OR ITS AUTHORIZED
AGENTS.
LIMITATIONS
THIS LIMITED WARRANTY IS NON-TRANSFERRABLE AND ONLY APPLIES TO THE ORIGINAL PURCHASER. THIS LIMITED WARRANTY SUPERSEDES THE PLACE OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, IN FACT OR AT LAW, INCLUDING IMPLIED WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE. ALL WARRANTY SERVICE MUST BE AUTHORIZED BY STRONG SPAS AND PERFORMED BY ITS AUTHORIZED
AGENT. NO DEALER, DISTRIBUTOR, SERVICE COMPANY, OR OTHER PARTY IS AUTHORIZED TO CHANGE, MODIFY, OR EXTEND THE TERMS OF
THIS LIMITED WARRANTY IN ANY MANNER WHATSOEVER.
34
REGISTRATION
SAFETY PRECAUTIONS / DANGER - RISK OF INJURY
1. Please use the Hot Tub when others are present.
2. Children should be supervised at all times.
3. To avoid the risk of drowning, keep the filter clean and unclogged. Do not remove the suction drain cover. Do not
modify the suction or filtration systems.
4. Exercise caution when entering or leaving the Hot Tub. When changing positions, be sure of your footing before applying your full weight as water refraction can be misleading.
5. Do not stay in the water for extended periods of time. Set reasonable time limits. Leave the Hot Tub, cool down, take a
shower, relax, then return for another stay.
FOR YOUR RECORDS:
For future use, it is advisable that you write down some information pertaining to the model of the spa you have purchased. If you are unsure of the model name, frame size, etc., contact your dealer immediately to acquire the information needed. When making a warranty claim or just purchasing replacement parts, it is necessary to know the following
information.
PURCHASE DATE: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
MODEL NAME: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
SERIAL NUMBER: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
SHELL COLOR: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
PLEASE FILL OUT AND RETURN WITHIN 30 DAYS OF DELIVERY
Please place in an envelope and mail to:
Strong Pools and Spas
P.O. Box 108
Northumberland, PA 17857 U.S.A
REGISTRATION CARD
I have read and fully understand the warranties given to me by STRONG POOLS & SPAS and have assembled my spa in accordance
with THIS INSTRUCTION BOOKLET. Furthermore, I have read the SAFETY/PRECAUTIONS at the top of this warranty card. I am
returning this card and a copy of my sales receipt to you, signed by me, in order to register my spa in accordance with your warranties, within 30 days of delivery.
10/22/09
Purchaser’s Name:______________________________________________________ Purchase Date: _________________________
Address: ___________________________________ City_____________________ State/Prov _____________Zip: _____________
Telephone No.: ____________________________________
Model Name:_______________________________________ Serial Number:____________________________________________
(found on chartreuse sticker)
Dealer’s Name: ______________________________________________________________________________________________
Address:_____________________________________________________________________________________________________
Signature:__________________________________________
Comments:________________________________________________________________________________
35
RETAIN THIS BOOKLET FOR FUTURE REFERENCE
A PDF VERSION OF THIS MANUAL IS ALSO AVAILABLE BY CALLING TECH SUPPORT
FOR ANY MISSING PARTS, PROBLEMS, OR QUESTIONS CALL:
MONDAY - FRIDAY 9:00AM to 5:00PM EST.
(570) 275-2700
Be sure to have your spa’s serial number, model, and date of purchase ready when calling.
WARNING! SHOCK HAZARD! NO USER-SERVICEABLE PARTS.
Do not attempt to service the control system. Contact your dealer or
service organization for assistance. Follow all owner’s manual power
connection instructions. Installation must be performed by a licensed
electrician and all grounding connections must be properly installed.
PLEASE CHECK ALL YOUR LOCAL BUILDING CODES AND ONLY USE A CERTIFIED
ELECTRICIAN TO INSTALL ANY ELECTRICAL COMPONENTS TO YOUR SPA.
IMPORTANT
Register your product within 30 calendar days of delivery!
Registration Form on reverse.
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