refrigerator user instructions

refrigerator user instructions
REFRIGERATOR
USER INSTRUCTIONS
THANK YOU for purchasing this high-quality product. Register your new refrigerator at www.whirlpool.com. In Canada, register your
refrigerator at www.whirlpool.ca.
For future reference, please make a note of your product model and serial numbers. These can be located on the inside wall of the
refrigerator compartment.
Model Number ___________________________________________
Serial Number____________________________________________
Para obtener acceso a “Instrucciones para el usuario del refrigerador” en español, o para obtener información adicional acerca de su
producto, visite: www.whirlpool.com.
Necesitará su número de modelo y de serie, ubicado en el interior del compartimiento del refrigerador.
Table of Contents / Table des matières
REFRIGERATOR SAFETY..................................................................... 2
Proper Disposal of Your Old Refrigerator........................................... 3
INSTALLATION INSTRUCTIONS ......................................................... 3
Unpack the Refrigerator...................................................................... 3
Location Requirements....................................................................... 4
Electrical Requirements ...................................................................... 4
Water Supply Requirements............................................................... 4
Connect the Water Supply.................................................................. 5
Refrigerator Doors............................................................................... 6
Reversibility Kit Instructions.............................................................. 11
Adjust the Doors ............................................................................... 11
REFRIGERATOR USE ......................................................................... 12
Using the Controls ............................................................................ 12
REFRIGERATOR FEATURES ............................................................. 13
Refrigerator Shelves.......................................................................... 13
Deli Drawer........................................................................................ 13
Crisper...............................................................................................13
FREEZER FEATURES ......................................................................... 14
Freezer Shelf ..................................................................................... 14
DOOR FEATURES ............................................................................... 14
Door Rails.......................................................................................... 14
Door Bins........................................................................................... 14
Utility Compartment.......................................................................... 15
Ice Maker........................................................................................... 15
REFRIGERATOR CARE....................................................................... 15
Cleaning ............................................................................................ 15
Changing the Light Bulb ................................................................... 16
Vacation and Moving Care ............................................................... 16
TROUBLESHOOTING.......................................................................... 17
Refrigerator Operation ...................................................................... 17
Temperature and Moisture ............................................................... 18
Ice and Water .................................................................................... 18
ACCESSORIES .................................................................................... 18
WARRANTY.......................................................................................... 19
BRAND BADGE PLACEMENT TEMPLATE ...................BACK COVER
W10669181A
SÉCURITÉ DU RÉFRIGÉRATEUR ..................................................... 20
Mise au rebut appropriée de votre vieux réfrigérateur..................... 21
INSTRUCTIONS D'INSTALLATION ................................................... 21
Déballage du réfrigérateur ................................................................ 21
Exigences d'emplacement ............................................................... 22
Spécifications électriques................................................................. 22
Spécifications de l’alimentation en eau............................................ 23
Raccordement de la canalisation d'eau ........................................... 23
Portes du réfrigérateur...................................................................... 24
Instructions pour l'ensemble d’inversion du sens d’ouverture ........ 30
Ajustement des portes...................................................................... 30
UTILISATION DU RÉFRIGÉRATEUR................................................. 31
Utilisation des commandes .............................................................. 31
CARACTÉRISTIQUES DU RÉFRIGÉRATEUR .................................. 32
Tablettes du réfrigérateur ................................................................. 32
Tiroir pour spécialités alimentaires ................................................... 32
Bac à légumes .................................................................................. 33
CARACTÉRISTIQUES DU CONGÉLATEUR...................................... 33
Tablette du congélateur.................................................................... 33
CARACTÉRISTIQUES DE LA PORTE................................................ 34
Tringles de porte ............................................................................... 34
Balconnets de porte ......................................................................... 34
Compartiment utilitaire ..................................................................... 34
Machine à glaçons............................................................................ 34
ENTRETIEN DU RÉFRIGÉRATEUR ................................................... 35
Nettoyage.......................................................................................... 35
Remplacement des ampoules d’éclairage....................................... 35
Entretien avant les vacances ou lors d’un déménagement ............. 36
DÉPANNAGE........................................................................................ 37
Fonctionnement du réfrigérateur...................................................... 37
Température et humidité .................................................................. 38
Glaçons et eau .................................................................................. 38
ACCESSOIRES .................................................................................... 39
GARANTIE............................................................................................ 40
GABARIT DE POSITIONNEMENT
DE L’INSIGNE DE LA MARQUE .................. COUVERTURE ARRIÈRE
REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
DANGER
You can be killed or seriously injured if you don't follow
instructions.
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the refrigerator, follow basic precautions,
including the following:
■
■
■
■
■
■
■
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Disconnect power before servicing.
Replace all parts and panels before operating.
Remove doors from your old refrigerator.
■
■
■
■
Use nonflammable cleaner.
Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
Use two or more people to move and install refrigerator.
Disconnect power before installing ice maker (on ice maker
kit ready models only).
SAVE THESE INSTRUCTIONS
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
2
Proper Disposal of
Your Old Refrigerator
WARNING
Before You Throw Away Your Old Refrigerator or Freezer:
■
Take off the doors.
■
Leave the shelves in place so that children may not easily
climb inside.
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
IMPORTANT: Do not remove the white foam air return insert from
behind the control panel on the ceiling of the refrigerator. If the
insert is removed, ice may migrate down from the freezer and
cause icicles to form.
■ Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your fingers. Rinse with warm water
and dry with a soft cloth.
■
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information see “Refrigerator Safety.”
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Clean Before Using
After you remove all of the package materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
3
Location Requirements
Electrical Requirements
WARNING
WARNING
Electrical Shock Hazard
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Failure to do so can result in death, explosion, or fire.
IMPORTANT: This refrigerator is designed for indoor household
use only.
To ensure proper ventilation for your refrigerator, allow for ½"
(1.25 cm) of space on each side and at the top. Allow for 1"
(2.54 cm) of space behind the refrigerator. If your refrigerator has
an ice maker, allow extra space at the back for the water line
connections. When installing your refrigerator next to a fixed wall,
leave a 2" (5.08 cm) minimum space on the hinge side (some
models require more) to allow the door to swing open.
NOTE: This refrigerator is intended for use in a location where the
temperature ranges from a minimum of 55°F (13°C) to a maximum
of 110°F (43°C). The preferred room temperature range for
optimum performance, which reduces electricity usage and
provides superior cooling, is between 60°F (15°C) and 90°F
(32°C). It is recommended that you do not install the refrigerator
near a heat source, such as an oven or radiator.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 volt, 60 Hz, AC only, 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.
NOTE: Before performing any type of installation or cleaning, or
removing a light bulb, turn cooling off or turn the control
(Thermostat, Refrigerator or Freezer Control depending on the
model) to OFF, and then disconnect the refrigerator from the
electrical source. When you are finished, reconnect the
refrigerator to the electrical source and turn cooling on or reset the
control (Thermostat, Refrigerator or Freezer Control depending on
the model) to the desired setting. See “Using the Controls” in the
User Instructions, User Guide, or Use & Care Guide.
Water Supply Requirements
1/2
" (1.25 cm)
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed
here.
TOOLS NEEDED:
■
Flat-blade screwdriver
■
¹⁄₄" Nut driver
■
⁷⁄₁₆" and ¹⁄₂" Open-end or two
adjustable wrenches
■
¹⁄₄" Drill bit
■
Cordless drill
2" (5.08 cm)
NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄"
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or ³⁄₁₆"
(4.76 mm) saddle valve which reduces water flow and clogs more
easily.
IMPORTANT:
■ All installations must meet local plumbing code requirements.
■
4
Use copper tubing and check for leaks. Install copper tubing
only in areas where the household temperatures will remain
above freezing.
Water Pressure
A cold water supply with water pressure of between 30 and
120 psi (207 and 827 kPa) is required to operate the water
dispenser and ice maker. If you have questions about your water
pressure, call a licensed, qualified plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 30 and 120 psi (207 and
827 kPa).
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the water pressure to the reverse osmosis system is less than
40 to 60 psi (276 to 414 kPa):
■ Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
■
Allow the storage tank on the reverse osmosis system to refill
after heavy usage.
If you have questions about your water pressure, call a licensed,
qualified plumber.
7. Slip the compression sleeve and compression nut on the
copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not overtighten.
8. Place the free end of the tubing in a container or sink, and turn
ON the main water supply. Flush the tubing until water is clear.
Turn OFF the shutoff valve on the water pipe. Coil the copper
tubing.
Connect to Refrigerator
1. Unplug refrigerator or disconnect power.
2. Attach the copper tubing to the valve inlet using a
compression nut and sleeve as shown. Tighten the
compression nut. Do not overtighten.
3. Use the tube clamp on the back of the refrigerator to secure
the tubing to the refrigerator as shown. This will help avoid
damage to the tubing when the refrigerator is pushed back
against the wall.
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
A
B
C
Connect the Water Supply
Read all directions before you begin.
IMPORTANT: If you turn the refrigerator on before the water line is
connected, turn the ice maker OFF.
D
E
Connect to Water Line
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Locate a ½" to 1¹⁄₄" (1.25 cm to 3.18 cm) vertical cold water
pipe near the refrigerator.
IMPORTANT:
■
Make sure it is a cold water pipe.
■
Horizontal pipe will work, but drill on the top side of the
pipe, not the bottom. This will help keep water away from
the drill and normal sediment from collecting in the valve.
4. Determine the length of copper tubing you need. Measure
from the connection on the lower left rear of refrigerator to the
water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄"
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure both
ends of copper tubing are cut square.
5. Using a cordless drill, drill a ¹⁄₄" hole in the cold water pipe you
have selected.
A
D. Compression nut
E. Valve inlet
6. The ice maker is equipped with a built-in water strainer. If your
water conditions require a second water strainer, install it in
the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain
a water strainer from your nearest appliance dealer.
Complete the Installation
WARNING
Electrical Shock Hazard
B
G
A. Tube clamp
B. Tube clamp screw
C. Copper tubing
Plug into a grounded 3 prong outlet.
C
Do not remove ground prong.
Do not use an adapter.
F
A. Cold water pipe
B. Pipe clamp
C. Copper tubing
D. Compression nut
E
D
Do not use an extension cord.
E. Compression sleeve
F. Shutoff valve
G. Packing nut
6. Fasten the shutoff valve to the cold water pipe with the pipe
clamp. Be sure the outlet end is solidly in the ¹⁄₄" drilled hole in
the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws slowly
and evenly so washer makes a watertight seal. Do not
overtighten or you may crush the copper tubing.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
NOTE: Allow 24 hours to produce the first batch of ice. Discard
the first three batches of ice produced. Allow 3 days to completely
fill ice container.
5
Refrigerator Doors
Depending on the width of your doorway, you may need to
remove the doors to move the refrigerator into your home. Also,
the door hinges are factory installed on the right-hand side. If you
want the door to open from the other direction, you must reverse
the door swing.
IMPORTANT:
■ Before you begin, turn the refrigerator control OFF, unplug
refrigerator or disconnect power. Remove food and any
adjustable door or utility bins from doors.
■
6. Remove the washer from the bottom of the Center Hinge pin.
7. Lift the refrigerator door from the Bottom Hinge, and set aside.
8. Using a hex-head socket wrench, remove the four ⁵⁄₁₆"
hex-head hinge screws from the Bottom Hinge and pull the
hinge from the bottom of the refrigerator door.
Depending on your model, your refrigerator has either
Style 1–Contour Doors or Style 2–Standard Doors. Reference
the graphic specific to your model later in this section
following “Final Steps.”
NOTE: A Reversibility Kit, which includes a new Brand Badge
and hole covers, is available.
Tools Needed: ⁵⁄₁₆" Hex-head socket wrench, #2 Phillips
screwdriver, Flat-blade screwdriver, ⁵⁄₁₆" Open-end wrench, Flat 2"
putty knife.
Reverse Doors and Hinges (optional)
Remove Doors and Hinges
IMPORTANT: If you want to reverse your doors so that they open
in the opposite direction, follow these steps. If you are not
reversing the doors, see “Replace Doors and Hinges.”
See complete graphics later in these instructions.
⁵⁄₁₆" Hex-Head Hinge Screw
1. Unplug refrigerator or disconnect power.
2. Using a hex-head socket wrench, remove the three ⁵⁄₁₆"
hex-head hinge screws from the Top Hinge and lift up to
remove the hinge. See Top Hinge graphic.
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
3. Lift the freezer door off of the center hinge and set it aside.
4. Remove the washer from the top of the Center Hinge pin.
A
A. Washer
5. Using a hex-head socket wrench and an open-end wrench,
remove the three screws from the Center Hinge and remove
the hinge. Set aside.
A
B
A. Center hinge
B. ⁵⁄₁₆" Hex-head hinge screws
6
Door Hinge
Hole Plug
Cabinet Hinge
Hole Plug
Setscrew
Door Stop
Screw
Dome Cap
Dome Cap
Washer
Shoulder
Screw
Flat-Head
Handle
Screw
Shoulder
Screw Washer
Door Handle
Hole Cap
Reverse Center Hinge
1. Remove the three dome caps and screws from the handle
side and use them to fill the holes created when the hinge
screws were removed.
A
B
C
A. Dome cap washers
B. Hex-head hinge screws
C. Dome caps
2. Using the three ⁵⁄₁₆" hex-head hinge screws, removed in
Step 1, insert two screws halfway into the holes, leaving
space to insert the Center Hinge.
3. Once the refrigerator door is in place, slide the center hinge
from the right onto the screws, insert the third screw, and then
tighten all screws completely.
NOTE: Make sure the washers are in place on both the top
and bottom pins of the center hinge.
6. Move the door stop to the opposite side making sure that the
hole in the door stop plate is aligned perfectly with the hole for
the center hinge pin.
7. Using the screw removed earlier, fasten the door stop to the
bottom of the freezer door.
A
A
B
A
A. ⁵⁄₁₆" Hex-head hinge screws
B. Washers
Reverse Freezer Door
A. Door stop screw
8. Depending on your model, place the handle on the shoulder
screw and push the handle toward the door until the mounting
base is flush against the door.
1. Remove the three cabinet hole plugs from the top of the
cabinet and place them in the hinge holes on the opposite
side.
A
A. Cabinet hole plugs
A
2. Remove the door handles. See the model specific graphics
later in these instructions.
Door Handles installed with flat-head screws and
setscrews:
■
Remove the two flat-head handle screws from the bottom
of the freezer door handle.
■
Using the ¹⁄₈" hex key, loosen the setscrew attaching the
top of the handle.
■
Pull the handle away from the door to release it from the
shoulder screw. Keep all parts together.
Door handles installed with flat-head screws only:
■
Remove the screw cover and the three flat-head handle
screws. Keep all parts together.
3. Using the plastic tool (provided), remove the brand badge
from the freezer door by prying up the right-hand side and
slowly peeling the badge away from the door, revealing the
hole to mount the door handle.
NOTES:
■
To avoid scratching the finish, do not use a sharp or
metallic object to pry the brand badge from the door.
■
Rub a small amount of liquid dish soap over any adhesive
residue with your fingers. Rinse the door with warm water
and dry with a soft cloth.
4. Depending on your model, remove the shoulder screw and its
washer from the left-hand side of the door and fasten it into
the hole that was behind the brand badge.
5. Remove the door stop from the bottom of the freezer door.
A
A. Setscrew
9. Fasten the bottom of the handle to the bottom of the freezer
door.
10. Tighten all screws. Set aside the freezer door until the hinges
and refrigerator door are in place.
Reverse Refrigerator Door
1. Remove the door stop from the bottom of the refrigerator
door.
A
B
A. Door stop screw
B. Door stop
2. Replace the door stop on the opposite side of the refrigerator
door, making sure that the hole in the door stop plate is
aligned perfectly with the hole for the Bottom Hinge pin.
3. Fasten the door stop to the door.
4. Remove the door handles. See the model specific graphics
later in these instructions.
B
A. Door stop screw
B. Door stop
7
Door Handles installed with flat-head screws and
setscrews:
■
Remove the screws from the top of the refrigerator door
handle.
■
Remove the setscrew from the lower part of the handle.
■
Pull the handle away from the door to release it from the
shoulder screw. Keep all parts together.
Reverse Top Hinge - Contour Door models only
1. Remove the screw attaching the hinge pin to the hinge. Turn
the hinge over so that it is pointing in the opposite direction.
2. Place the plastic spacer beneath the hinge so that it will be
between the hinge and the cabinet, making sure the holes are
aligned.
B
B
Door handles installed with flat-head screws only:
■
Remove the screw cover, and the three flat-head handle
screws. Keep all parts together.
5. Remove the cap covering the hole on the opposite side of the
door, where the refrigerator door handle will be installed, and
discard the cap.
A
C
A. Plastic spacer
B. Hinge pin screw
C
A
C. Hinge pin
3. Fasten the Top Hinge to the opposite side of the cabinet,
inserting the screws only halfway, so you will be able to
replace and align the freezer door later.
A
B
6. Depending on your model, remove the shoulder screw and its
washer from the left-hand side of the door and fasten it into
the hole that was behind the cap.
7. Depending on your model, place the handle on the shoulder
screw and push the handle toward the door until the mounting
base is flush against the door.
8. Fasten the top of the refrigerator handle to the top of the
refrigerator door.
C
A. ⁵⁄₁₆" Hex-head hinge screws
B. Top hinge pin
C. Plastic spacer
Replace Doors and Hinges
IMPORTANT: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets to
hold the doors in place while you are working.
A
Install Refrigerator Door
1. Insert the hinge pin into the Bottom Hinge of the refrigerator
door and fasten the hinge to the cabinet. Do not tighten
completely.
A. Flat-head handle screws
9. Cover the remaining hole with the cap (provided).
A. Bottom hinge
2. Place the washer on top of the Bottom Hinge pin.
3. Place the refrigerator door onto the Bottom Hinge pin.
4. Measure the distance from the bottom of the refrigerator door
to the floor. The distance should be approximately 1⁴⁄₅"
(4.6 cm).
NOTE: If necessary, loosen the Bottom Hinge, without
removing the screws, adjust the door to the correct height and
fully tighten the screws.
10. Remove door hinge hole plug from the refrigerator door. Move
to opposite side.
11. Tighten all screws. Set aside refrigerator door until bottom
hinge is installed on the opposite side of the refrigerator.
8
Install Freezer Door
1. Place washer on the upper hinge pin of the Center Hinge.
2. Place the freezer door on the upper hinge pin of the Center
Hinge.
3. Insert the Top Hinge pin into the drilled hole in the top of the
freezer door. Do not tighten the screws completely
4. Align the doors so that the bottom of the freezer door aligns
evenly with the top of the refrigerator door. Tighten all screws.
NOTE: The distance between the doors should be
approximately ³⁄₄" (19 mm).
Final Steps
1. Plug in the refrigerator or reconnect the power.
2. Reset the controls. See “Using the Controls.”
3. Return all removable door parts to doors and food to
refrigerator.
Style 1–Contour Door
Door Removal &
Replacement
Door Swing Reversal (optional)
1-1
1-2
Top Hinge
A
A
A. Cabinet Hinge Hole Plugs
A
B
5
A. /16" Hex-Head Hinge Screws,
Dome Caps and Dome Cap Washers
C
2
B. Top Hinge
C. Hinge Pin
A
B
Center Hinge
A
B
C
A. Center Hinge
B. 5/16" Hex-Head Hinge Screws
6
A. Shoulder Screw
B. Setscrew
C. Flat-Head Handle Screw
A
3
Bottom Hinge
A
A. Door Hinge Hole Plug
A
4
B
Removal of Door Stops
A
C
A. Bottom Hinge
B. Washer
C. 5/16" Hex-Head Hinge Screws
A. Flat-Head Handle Screw
B
A. Door Stop
B. Door Stop Screw
7
5
Reinstallation of Door Stops
A
B
A. Door Stop
B. Door Stop Screw
A. Door Handle
Hole Cap
9
Style 2–Standard Doors
Door Removal &
Replacement
Door Swing Reversal (optional)
1-2
1-1
A
Top Hinge
A
A. Cabinet Hinge Hole Plugs
B
2
A
A. 5/16" Hex-Head Hinge Screws,
Dome Caps and Dome Cap Washers
D
C
A
B
C
A. Top Hinge Cover
B. 5/16" Hex-Head Hinge Screws
C. Top Hinge
Center Hinge
C
C
A
B
A. Shoulder Screw
B. Setscrew
C. Flat-Head Handle Screw
D. Screw Cover
7
3
A
A. Center Hinge
B. 5/16" Hex-Head Hinge Screws
A. Door Hinge Hole Plug
Bottom Hinge
4
A
A. Door Handle
Hole Cap
A. Door Handle Sealing Screws
A
B
Side View
Front View
5
6
A
A
C
A. Bottom Hinge
B. Washer
C. 5/16" Hex-Head Hinge Screws
A. Door Stop Screw
B. Door Stop
A
B
A
B
A. Flat-Head Handle Screw
B. Screw Cover
10
Reversibility Kit Instructions
If your model came with a Reversibility kit, please use the Brand
Badge Placement template and the following instructions to install
the Brand Badge on the opposite side of the freezer door.
Parts Included:
Brand badge removal tool
Brand badge template (on last page of User Instructions)
Door handle hole cap
Tools Needed:
Scissors
Masking tape
Freezer Door
1. Using the removal tool (provided), remove the brand badge
from the freezer door by lifting up the right-hand side and
peeling the badge away from the door from right to left.
NOTE: To avoid scratching the door, do not use a sharp or
metallic object to pry the brand badge from the door.
Adjust the Doors
IMPORTANT: Your refrigerator complies with American
Disabilities Act (ADA) guidelines.
Door Closing
Your refrigerator has two front adjustable levelers - one on the
right and one on the left. If your refrigerator seems unsteady or
you want the doors to close easier, adjust the refrigerator's tilt
using the following instructions:
1. Turn the leveler to lower or raise that side of the refrigerator. It
may take several turns to adjust the tilt of the refrigerator.
■ To raise, turn the leveler to the right.
■
To lower, turn the leveler to the left.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the levelers and rollers
which makes it easier to adjust.
2. Rub a small amount of liquid dish soap over any adhesive
residue with your fingers. Rinse the door with warm water and
dry with a soft cloth.
3. Cut the template along the dotted lines that match the shape
of the brand badge.
4. Align the edges of the template with the side and top of the
freezer door and tape the template to the door.
NOTE: When the template is correctly aligned, the hole in the
door, where the handle was, will be within the cutout of the
template, as shown.
2. Open both doors again to make sure they close as easily as
you like. If not, tilt the refrigerator slightly more to the rear by
turning both leveling legs to the left; it may take several more
turns.
NOTE: To keep the refrigerator level, you should turn both
leveling legs the same amount.
3. Using a level, be sure that the refrigerator is still level side to
side. Readjust if necessary.
Door Aligning
5. Using the cutout as a guide, press the brand badge onto the
freezer door making sure that the hole is completely covered.
6. Slowly remove the template.
If the space between your doors looks uneven, you can adjust it
using the following instructions:
1. Depending on your model, remove the Top Hinge cover.
2. Loosen the top hinge screws using a ⁵⁄₁₆" socket or wrench.
3. Have someone hold the door in place or put a spacer between
the doors while you tighten the top hinge screws.
4. Replace the Top Hinge cover, if removed in Step 1.
11
REFRIGERATOR USE
Using the Controls
Your refrigerator has two controls that affect the temperature. The
Temperature control located at the top front of the refrigerator
compartment and the Airflow control located on the back wall of
the freezer compartment.
IMPORTANT:
■ The recommended setting should be correct for normal
household refrigerator use. The controls are set correctly
when milk or juice is as cold as you like and when ice cream is
firm.
Wait 24 hours for your refrigerator to cool completely before
adding food. If you add food before the refrigerator has cooled
completely, your food may spoil.
■
Adjusting the Temperature Control
If you need to adjust the temperature in either the refrigerator or
freezer compartment, use the settings listed in the chart below as
a guide.
NOTE: Except when starting the refrigerator, do not adjust the
control more than one setting at a time. Wait 24 hours between
adjustments for the temperature to stabilize.
■ Press the SETTING button to toggle among the three LED
lights which indicate the temperature setting. Reading from
left to right, the LED in the first position is the least cold. The
LEDs indicate increasingly colder settings as you continue to
the right until all three LEDs are illuminated.
NOTE: Adjusting the refrigerator and freezer temperature
controls to a colder than recommended setting will not cool
the compartments any faster.
If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not
blocked before adjusting the controls.
■
Temperature Control
For your convenience, the Temperature control is preset at the
factory. When you first install your refrigerator, make sure the
control is still preset as shown.
Recommended Setting
CONDITION/REASON:
ADJUSTMENT:
REFRIGERATOR too warm
TEMPERATURE Control one
setting higher
FREEZER too warm/too little
ice
AIRFLOW or TEMPERATURE
Control one setting higher
REFRIGERATOR too cold
TEMPERATURE Control one
setting lower
FREEZER too cold
AIRFLOW or TEMPERATURE
Control one setting lower
Airflow Control
The Airflow control regulates the amount of air flowing between
the freezer and the refrigerator compartments.
When you plug in the refrigerator for the first time, turn the Airflow
control to the Recommended setting.
Cooling Off/On
■
To turn cooling off, press and hold the Setting button for
4 seconds until all lights are illuminated for 1 second. To turn
cooling back on, press and hold the Setting button again for
4 seconds.
NOTE: Neither compartment will cool when the control is set to
OFF.
Adjusting the Airflow Control
If you want to temporarily increase the cold airflow to a specific
compartment, adjust the control.
■ Max - Increase airflow to the freezer
■
Min - Increase airflow to the refrigerator
IMPORTANT: Once the performance is achieved, return the
Airflow control to the Recommended setting to keep the
refrigerator operating at optimum efficiency.
12
CONDITION/REASON:
ADJUSTMENT:
Heavy ice use
Max
Hot room temperature
Max - To maintain ice making
production rate
Large quantity of groceries
Min - To quickly chill food and
beverages
REFRIGERATOR FEATURES
Your model may have some or all of these features.
Deli Drawer Cover
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
Refrigerator Shelves
The shelves in your refrigerator are adjustable to match your
individual storage needs.
Storing similar food items together in your refrigerator and
adjusting the shelves to fit different heights of items will make
finding the exact item you want easier. It will also reduce the
amount of time the refrigerator door is open, and save energy.
To remove and replace a shelf:
1. Remove items from the shelf.
2. Slide the shelf straight out to the stop.
3. Depending on your model, lift back or front of the shelf past
the stop. Slide shelf out the rest of the way.
4. Replace the shelf by sliding the back of the shelf into the track
in the wall of the cabinet.
5. Guide the front of the shelf into the shelf track. Be sure to slide
the shelf in all the way.
Deli Drawer
The deli drawer design allows flexible positioning.
Deli Drawer
To reposition the deli drawer:
1. Remove deli drawer.
2. Release cover and place it between the desired crossbars.
3. Secure the rear clips onto the shelf.
4. Replace the deli drawer.
To remove and replace the deli drawer:
1. Slide deli drawer out to the stop.
2. Lift front of deli drawer with one hand while supporting bottom
of drawer with other hand. Slide drawer out the rest of the
way.
3. Replace the drawer by sliding it back in fully past the drawer
stop.
To remove and replace the deli drawer cover:
Style 1 - Wire Shelves
1. Remove the deli drawer.
2. Push the cover back to release the rear clips from the shelf.
Tilt the cover up at the front, and then pull it forward.
3. Replace the deli drawer cover by fitting the notches and clips
on the cover over the rear and center crossbars on the shelf.
4. Replace the deli drawer.
Style 2 - Glass Shelves
1. Remove the deli drawer.
2. Remove items from the shelf.
3. Slide the shelf straight out to the stop.
4. Slide the deli cover to one side until free.
5. Insert the cover into the shelf tracks.
6. Slide the shelf back into the refrigerator, and then replace the
deli drawer.
NOTE: The deli drawer slides sideways on the shelf to allow for
flexible positioning.
Meat Storage Guide
Store most meat in original wrapping as long as it is airtight and
moisture-proof. Rewrap if necessary. See the following chart for
storage times. When storing meat longer than the times given,
freeze the meat.
Fresh fish or shellfish......................... use same day as purchased
Chicken, ground beef, variety meats (liver) ...................... 1-2 days
Cold cuts, steaks/roasts .................................................. 3-5 days
Cured meats................................................................... 7-10 days
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
Crisper
Crisper Drawers
To remove and replace the crisper drawer:
1. Slide the crisper drawer straight out to the stop. Lift the front
and slide the drawer out the rest of the way.
2. Replace the drawer by sliding the drawer in fully past the stop.
Crisper Cover
To remove and replace the crisper cover:
1. Remove the crisper(s).
2. Pull the glass straight out.
13
3. Replace the glass by pushing it straight in.
Frozen Food Storage Guide
Storage times will vary according to the quality and type of food,
the type of packaging or wrap used (should be airtight and
moisture-proof), and the storage temperature. Seal the package
or container securely to avoid taste and odor transfer throughout
the product. Ice crystals inside a sealed package are normal. This
simply means that moisture in the food and air inside the package
have condensed, creating ice crystals.
Put no more unfrozen food into the freezer than will freeze within
24 hours (no more than 2 to 3 lbs of food per cubic foot [907 to
1,350 g per L] of freezer space). Leave enough space in the
freezer for air to circulate around packages. The freezer door must
close tightly.
NOTE: For more information on preparing food for freezing, check
a freezer guide or reliable cookbook.
Crisper Humidity Control
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and HIGH.
LOW (open) lets moist air out of the crisper for best storage of
fruits and vegetables with skins.
■ Fruit: Wash, let dry and store in refrigerator in plastic bag or
crisper. Do not wash or hull berries until they are ready to use.
Sort and keep berries in original container in crisper, or store in
a loosely closed paper bag on a refrigerator shelf.
Vegetables with skins: Place in plastic bag or plastic container
and store in crisper.
■
HIGH (closed) keeps moist air in the crisper for best storage of
fresh, leafy vegetables.
■ Leafy vegetables: Wash in cold water, drain and trim or tear off
bruised and discolored areas. Place in plastic bag or plastic
container and store in crisper.
DOOR FEATURES
Your model may have some or all of these features.
Door Rails
The door rails may be removed for easier cleaning.
To remove and replace the rails:
1. Depending on your model, remove the rails by pushing in
slightly on the front of the bracket while pulling out on the
inside tab. Repeat these steps for the other end.
2. Replace the rails by aligning the ends of the brackets with the
buttons on the sides of the door liner. Firmly snap bracket and
assembly onto the tabs above the shelf as shown.
FREEZER FEATURES
Your model may have some or all of these features.
Door Bins
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
Freezer Shelf
Depending on your model, the shelf may be wire or glass.
To remove and replace a shelf:
1. Remove items from the shelf.
2. Slide the shelf straight out to the stop.
3. Depending on your model, lift back or front of the shelf past
the stop. Slide shelf out the rest of the way.
4. Replace the shelf by sliding the back of the shelf into the track
in the wall of the cabinet.
5. Guide the front of the shelf into the shelf track. Be sure to slide
the shelf in all the way.
14
To remove and replace the bins:
1. Remove the bin by lifting it and pulling it straight out.
2. Replace the bin by sliding it in above the desired support and
pushing it down until it stops.
Ice Production Rate
Utility Compartment
The utility compartment may be removed for easier cleaning.
To remove and replace the utility compartment:
1. Remove the utility compartment by squeezing against one
side while raising the utility compartment up and pulling it
straight out.
2. Replace the utility compartment by positioning one side in the
lock and sliding in the opposite side until it stops.
■
The ice maker should produce approximately 8 to 12 batches
of ice in a 24-hour period. Allow 3 days to completely fill the
ice container.
■
To increase ice production, lower the freezer and refrigerator
temperature. See “Using the Control(s).” Wait 24 hours
between adjustments.
Remember
■
The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained.
■
Do not use anything sharp to break up the ice in the bin. This
can cause damage to the ice storage bin and the dispenser
mechanism.
■
Do not store anything on top of or in the ice maker or ice
storage bin.
Ice Maker
IMPORTANT: For models with a water filter, after connecting the
refrigerator to a water source or replacing the water filter, fill and
discard three full containers of ice to prepare the water filter for
use.
REFRIGERATOR CARE
Cleaning
Turning the Ice Maker On/Off
To turn the ice maker ON, simply lower the wire shutoff arm.
To manually turn the ice maker OFF, lift the wire shutoff arm to the
OFF (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made,
the ice cubes will fill the ice storage bin and the ice cubes will
raise the wire shutoff arm to the OFF (arm up) position. Do not
force the wire shutoff arm up or down.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Ice Storage Bin
1. Wash the ice storage bin with mild soap and warm water.
2. Slide the ice storage bin under the ice maker, and push it
toward the back as far as it will go.
3. Lower the arm on the ice maker to the “ON” position.
NOTE: It usually takes approximately 24 hours for the ice
maker to begin producing ice. You may notice the ice has an
“off-taste.” If so, discard the first three batches of ice
produced. After that the “off-taste” should be gone.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid
buildup of odors. Wipe up spills immediately.
IMPORTANT:
■ Because air circulates between both sections, any odors
formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid
odor transfer and drying out of food, wrap or cover foods
tightly.
■
For stainless steel models, stainless steel is corrosionresistant and not corrosion-proof. To help avoid corrosion of
your stainless steel, keep your surfaces clean by using the
following cleaning instructions.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, muriatic acid,
cleaning waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on exterior surfaces (doors and
cabinet), plastic parts, interior and door liners or gaskets. Do not
use paper towels, scouring pads, or other harsh cleaning tools.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
15
3. Clean the exterior surfaces.
Painted metal: Wash painted metal exteriors with a clean,
soft cloth or sponge and a mild detergent in warm water.
Rinse surfaces with clean, warm water and dry immediately to
avoid water spots.
Stainless steel: Wash stainless steel surfaces with a clean,
soft cloth or sponge and a mild detergent in warm water.
Rinse surfaces with clean, warm water and dry immediately to
avoid water spots.
NOTE: When cleaning stainless steel, always wipe in the
direction of the grain to avoid cross-grain scratching.
4. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic in
the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.
If you need to clean the condenser:
■
Remove the base grille.
■
Use a vacuum cleaner with a soft brush to clean the grille,
the open areas behind the grille and the front surface area
of the condenser.
■
Replace the base grille when finished.
5. Plug in refrigerator or reconnect power.
Changing the Light Bulb
The light bulb is located behind the Temperature control.
IMPORTANT: Depending on your model, the light bulb in the your
new refrigerator may use LED technology. If your model uses LED
lighting and the light does not illuminate when the refrigerator
door is opened, call for assistance or service. See Warranty for
phone numbers.
1. Unplug refrigerator or disconnect power.
2. Remove the light shield by squeezing in on the sides and
pulling it straight down.
3. Remove the light bulb and replace it with an appliance bulb of
the same size and shape.
■ For the refrigerator compartment, to replace with an LED
light bulb, order part number W10565137 (3.6 watts).
■
NOTE: Some LED replacement bulbs are not
recommended for wet/damp environments. The
refrigerator and freezer compartments are considered to
be wet/damp environments. If using a brand of LED bulb
other than the Whirlpool recommended LED bulb, before
installation, read and follow all instructions on the LED
packaging.
If an incandescent bulb is used to replace an LED bulb,
use only incandescent bulbs for household appliances
with a maximum of 60 watts.
4. Replace the light shield.
5. Plug in refrigerator or reconnect power.
16
Vacation and Moving Care
Vacations
If You Choose to Leave the Refrigerator On While You’re
Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker, and is
connected to the household water supply, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, turn off the ice maker.
NOTE: Raise the wire shutoff arm to OFF (up) position.
4. Empty the ice bin.
If You Choose to Turn Off the Refrigerator Before You
Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■
When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position.
3. Turn off the Temperature control(s). See “Using the Control(s).”
4. Clean refrigerator, wipe it, and dry well.
5. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■
Disconnect the water line from the back of the refrigerator.
■
When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position.
2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
3. Empty the ice bin.
4. Turn off the Temperature control(s). See “Using the Control(s).”
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
8. Depending on the model, raise the front of the refrigerator so it
rolls more easily OR raise the leveling screws so they don't
scrape the floor. See “Adjust the Door(s)” or “Door Closing
and Door Alignment.”
9. Tape the doors closed and tape the power cord to the back of
the refrigerator.
When you get to your new home, put everything back and refer to
the “Installation Instructions” section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help.
In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
In Canada:
Whirlpool Brand Home Appliances
Whirlpool Brand Home Appliances
Customer eXperience Center
Customer eXperience Centre
553 Benson Road
200 – 6750 Century Ave.
Benton Harbor, MI 49022-2692
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Refrigerator Operation
The refrigerator will not operate
WARNING
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, the door is
opened often, or if the door has been left open.
The refrigerator seems noisy
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.
■ Buzzing - heard when the water valve opens to fill the ice
maker
■
Pulsating - fans/compressor adjusting to optimize
performance.
Do not use an extension cord.
■
Hissing/Rattling - flow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■
Sizzling/Gurgling - water dripping on the heater during
defrost cycle
■
Popping - contraction/expansion of inside walls, especially
during initial cool-down
Do not use an adapter.
■
Power cord unplugged? Plug into a grounded 3 prong outlet.
■
Is outlet working? Plug in a lamp to see if the outlet is
working.
■
Water running/dripping - may be heard when ice melts
during defrosting and water runs into the drain pan.
■
Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■
Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold
■
Control(s) on? Make sure the refrigerator control is on. See
“Using the Control(s).”
■
New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature control(s) to coldest setting
will not cool the refrigerator more quickly.
The lights do not work
Light bulb burned out? Replace light bulb. See Changing the
Light Bulb.”
The doors will not close completely or they pop open
■
Door blocked open? Move food packages away from door.
■
Bin or shelf in the way? Push bin or shelf back in the correct
position.
■
Crisper cover in the way? Make sure the crisper cover is fully
pushed in, so that the back rests on the supports.
■
Refrigerator not tilted toward the rear? So the doors will
close easier, raise the front of the refrigerator so that it tilts
slightly downward toward the rear. See “Adjust the Doors.”
■
Door closed too quickly? Close the door slowly and firmly to
keep the door from popping open.
17
The door is difficult to open
Ice and Water
The ice maker is not producing ice or not enough ice
WARNING
■
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■
Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■
Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
■
New installation? Wait 24 hours after ice maker installation
for ice production to begin. Allow 3 days to completely fill the
ice container.
■
Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
■
Ice cube jammed in the ice maker ejector arm? Remove
ice from the ejector arm with a plastic utensil.
■
Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
■
Temperature and Moisture
Temperature is too warm
■
New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
■
Door opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep door fully
closed.
■
Large load of food added? Allow several hours for
refrigerator to return to normal temperature.
■
Control(s) set correctly for the surrounding conditions?
Adjust the control(s) a setting colder. Check temperature in
24 hours. See “Using the Control(s).”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■ Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
■
Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■
Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
■
Questions remain regarding water pressure? Call a
licensed, qualified plumber.
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■ Humid room? Contributes to moisture buildup.
■
Door opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep door fully
closed.
Off-taste, odor or gray color in the ice
■
New plumbing connections? New plumbing connections
can cause discolored or off-flavored ice.
■
Ice stored too long? Discard ice. Wash ice bin. Allow
24 hours for ice maker to make new ice.
■
Odor transfer from food? Use airtight, moisture proof
packaging to store food.
■
Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
ACCESSORIES
The following accessories are available for your refrigerator. To
order, contact us and ask for the Part Number.
In the U.S.A., visit our webpage www.whirlpool.com/
accessories or call 1-800-901-2042.
In Canada, visit our webpage www.whirlpoolparts.ca
or call 1-800-807-6777.
affresh® Stainless Steel Cleaner:
In U.S.A., order Part #W10355016
In Canada, order Part #W10355016B
18
affresh® Stainless Steel Wipes:
In U.S.A., order Part #W10355049
In Canada, order Part #W10355049B
affresh® Kitchen & Appliance Cleaner:
In U.S.A., order Part #W10355010
In Canada, order Part #W10355010B
Reversibility Kit:
Order Part # W10395148
®
WHIRLPOOL
MAJOR APPLIANCE
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■ Name, address and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional
resources, or visit www.whirlpool.com/product_help.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S.
and Canada, direct all requests for warranty service to:
www.whirlpool.com/product_help
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
For one year from the date of purchase, when this major
appliance is installed, operated and maintained according to
instructions attached to or furnished with the product,
Whirlpool Corporation or Whirlpool Canada LP (hereafter
“Whirlpool”) will pay for Factory Specified Replacement
Parts and repair labor to correct defects in materials or
workmanship that existed when this major appliance was
purchased, or at its sole discretion replace the product. In
the event of product replacement, your appliance will be
warranted for the remaining term of the original unit's
warranty period.
1. Commercial, non-residential, multiple-family use, or use inconsistent with
published user, operator or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not
in accordance with electrical or plumbing codes or correction of household
electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation
solutions, etc.).
5. Conversion of products from natural gas or L.P. gas.
6. Damage from accident, misuse, abuse, fire, floods, acts of God or use with
products not approved by Whirlpool.
7. Repairs to parts or systems to correct product damage or defects caused by
unauthorized service, alteration or modification of the appliance.
8. Cosmetic damage including scratches, dents, chips, and other damage to the
appliance finishes unless such damage results from defects in materials and
workmanship and is reported to Whirlpool within 30 days.
9. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive
environments including but not limited to high salt concentrations, high moisture
or humidity or exposure to chemicals.
10. Food or medicine loss due to product failure.
11. Pick-up or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where an
authorized Whirlpool servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim,
decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that
interfere with servicing, removal or replacement of the product.
14. Service or parts for appliances with original model/serial numbers removed,
altered or not easily determined.
The cost of repair or replacement under these excluded circumstances shall
be borne by the customer.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS
PROVIDED HEREIN. Service must be provided by a
Whirlpool designated service company. This limited
warranty is valid only in the United States or Canada and
applies only when the major appliance is used in the country
in which it was purchased. This limited warranty is effective
from the date of original consumer purchase. Proof of
original purchase date is required to obtain service under
this limited warranty.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you
specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,
you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation
of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and
you also may have other rights that vary from state to state or province to province.
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