0893409.QXD 7/8/03 2:22 PM Page 1 Using Your DECT Wireless Telephone Due to the flexibility built into the system, your Dialing Codes and Feature Capacities may differ from those in this guide. Check with your communications manager and make a note of any differences. Placing Calls Placing an Outside Call . . . Dial codes for outside lines: 1. Press . • Listen for dial tone. • To preview the number first, press after step 2 instead of pressing it first. 2. • + Outside number. When behind a PBX, you may have to dial another 9 before your number. OR 2. + Line group number (1-9 or 001-200) + Outside number. • When behind a PBX, you may have to dial 9 before your number. OR 2. + Line number (e.g., 005 for line 5) + Outside number. • When behind a PBX, you may have to dial 9 before your number. Calling a Co-Worker, Voice Mail and Paging . . . Dial using the Intercom: 1. Press . 2. Dial co-worker’s extension number. • Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear two beeps, begin speaking. Dialing 1 changes mode. OR 2. For Paging, dial or 1-64 for zones. + 0 for All Call OR 2. To call your mailbox, dial the *8. 0893409.QXD 7/8/03 2:22 PM Page 3 Answering Calls If your call doesn’t go through . . . Listen for ringing: Camp On and Callback When you hear system busy, use Camp On or Callback: Answering Outside Calls . . . 1. to Camp On (wait without hanging up). • (Intercom calls) If you hear two beeps, you can speak. If you hear busy/ring, dial 6 to send a Voice Over. • (Outside calls) When you hear new dial tone, place your call again. 1. and hang up to leave a Callback for a free line or extension. • Wait for the system to call you back. 2. Press when the system rings you back. • (Outside calls) Place your call again. • (Intercom calls) Speak to co-worker. To cancel your Callback: 1. Press 2. . Listen for ringing: 1. Press To answer a Message Waiting left for you: 1. Press 2. When a call is ringing a co-worker’s phone: . + 1. Press . . 2. + Co-worker’s extension. Using Park and Page . . . Use Park and Page to be paged for calls while away from your desk: + Hang up. 1. Press . 2. + Record your Personal Greeting. 3. 1. Do not hang up + . • Your co-worker’s MW flashes fast. 1. Press + . • To cancel all your messages (those you left and those left for you), dial 873. to speak. Picking up calls not ringing your phone . . . Message Waiting (Direct Messaging) Leave a Message Waiting when your coworker doesn’t answer: . Answering Intercom Calls . . . If a call is ringing Paging after hours: OR 1. Press + + Record the Page. For Personal Greeting only, press # then 2 (Busy/No Answer), 4 (Immediate), or 6 (No Answer) + extension to receive calls + 2 (All) or 3 (CO) and hang up. 4. + Dial the Page Zone (e.g. 801 + 1). 5. Press (All calls) or (CO calls). To Cancel: Press the Off-Hook key + *47 3 + Press the On-Hook key. Answer a Park and Page Call: 1. Press 2. . + Announced extension. 0893409.QXD 7/8/03 2:22 PM Page 5 Handling Your Calls Have a telephone meeting (Conference) . . . Use Conference to have a telephone meeting: 1. Place or answer call + 2. Place/answer next call + • + Your call can wait at your phone . . . . + . You may have up to 32 callers. Your software determines if there is any restriction on the number of outside parties. Repeat this step to add more parties. 3. After adding all parties, the Conference. 1. Press 2. Use Hold instead of leaving the handset off-hook: 1. Do not hang up + + Do not hang up. • This puts your call on Exclusive Hold. • To place the call on Group Hold (so only those in your Department can pick up the call), dial 832 after pressing . Intercom calls automatically go on • Exclusive Hold when you press twice to set up If you don’t want to be disturbed . . . Put your telephone in Do Not Disturb (DND): Hold Easily retrieve a call from Hold: 1. Press . • To retrieve a call from Group Hold, dial 862 instead of pressing . . 3. Dial the DND option code (0-4). • 1 = Blocks outside calls 2 = Blocks Paging, Intercom calls, Call Forwards and Transferred outside calls. 3 = Blocks all calls 4 = Blocks Call Forwards 0 = Cancels DND Turn your handset off: 1. Press for 3 seconds. The phone will beep and the display will go blank when the phone is off. Turn your handset on: 1. Press . When the handset is on, is shown in the lower left corner of the display if the handset has been subscribed to a system. . . Transferring your calls . . . Transfer Send (Transfer) your call to a co-worker: 1. + Dial your co-worker’s extension. • To transfer the call to a co-worker’s mailbox, dial *8 before their extension. 2. (Optional) Announce the call when your co-worker answers. 3. Press . 0893409.QXD 7/8/03 2:23 PM Page 7 Handling Your Calls (cont’d) Park a call in orbit . . . Tones you may hear . . . Error (fast busy) tone: This means you made a mistake in placing a call or using a feature. Hang up and start over. Park a call in orbit so a co-worker can pick it up: 1. Do not hang up. 2. Park a call in a System Orbit Stutter dial tone: When you lift the handset: Your phone is forwarded. When using features: Your option has been accepted. + + Park Orbit. • Park Orbits are 01-64. Park a call at your extension with Personal Park Entering Names . . . The dial pad digits are used for writing the name to be placed in the Phone Book. For example, press the digit 2 key once for A, twice for B, three times for C, etc. . 3. Page your co-worker to pick up the call. • For Paging, dial ✻1 + 0 for All Call or ✻1 + 1-64 for zones. 4. Hang up. The arrow keys can be used to move the cursor left or right. The left arrow key can also be used for deleting a character by holding it down for 1 second. Pressing a new key or pausing for more than 1 second automatically moves the cursor to the next position. Or pick up a call a coworker parked for you: 1. Press . For a Call Parked in a System Orbit 2. + Park Orbit. • Park Orbits are 01-64. OR For a Call Parked in a Personal Park Orbit When Parked at a co-worker’s phone . . . 2. + Announced extension. OR When Parked at your phone . . . . NEC America, Inc., Corporate Networks Group 4 Forest Parkway, Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 cng.nec.com *0893409* 0893409 July 3, 2003 Printed in U.S.A. 0893409.QXD 7/8/03 2:23 PM Page 9 Forward your calls to a co-worker . . . While at your desk, forward your calls to a co-worker or Voice Mail: 1. Press + . 2. Dial Call Forwarding condition: 2 = Busy or not answered 4 = Immediate 6 = Not answered 7 = Immediate w/simultaneous ringing (not for Voice Mail) 0 = Cancel 3. Dial destination extension or Voice Mail master number. 4. Dial Call Forwarding Type: 2 = All calls 3 = Outside calls only 4 = Intercom calls only Automatically redial calls . . . Last Number Redial Quickly redial your last outside call: To dial a number from the phone’s stored Redial and CLIP numbers: Save Save your call for quick dialing later on: Quickly redial your saved number: 1. While on a call, + 1. Press + . When redialing, the system selects an • outside line for you. To clear a saved number: Press + 885. Quickly dial co-workers and outside calls . . . Common and Group Abbreviated Dialing (Speed Dial) Store Common or Group Abbreviated Dialing numbers: 1. Press . 2. (for Common). OR 2. (for Group). 3. Dial Abbreviated Dialing bin number. Ask your Communications Manager for • your bin numbers. 4. Dial phone number to store + . • The number can be up to 24 digits, using 0-9, # and ✻ . 1. Press + . • The system selects an outside line. The handset stores up to 10 redial numbers and 10 Caller ID numbers in memory. 1. Press . 2. Press to scroll through the numbers. • Numbers are displayed newest to oldest. key to scroll forward if • Use the needed. • To delete a number, press OK twice. To store a number in the Phone Book, press OK + > + OK + Enter name + OK. 3. Press to place the call. To dial your stored Abbreviated Dialing numbers: 1. Press 2. . + Bin (for Common). OR 2. + Bin (for Group). . 0893409.QXD 7/8/03 2:23 PM Page 11 Use the Phone’s Telephone Book for Personal Numbers Store a number in the Telephone Book: 1. While idle, dial the number to be stored. 2. Press + . 3. Enter the name associated with the number + . Up to 80 numbers with name can be stored in the Telephone Book. A name is required with each number. A “Memory Full” message indicates that a number must be deleted before making another entry. To dial a number from the Telephone Book: 1. Press . 2. Use the or key to display the number to be called or press the first letter in the name using digits 1-9. 3. Press to place the call. DECT Wireless Phone Quick Reference Guide
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