Fitbit Alta HR Product Manual

Fitbit Alta HR Product Manual
Product Manual
Version 1.0
Table of Contents
Getting Started ............................................................................................................................................1 What’s in the box ....................................................................................................................................1 What’s in this document ......................................................................................................................1 Setting up your Fitbit Alta HR ..............................................................................................................2 Setting up your tracker on your mobile device .........................................................................2 Setting up your tracker on your Windows 10 PC ......................................................................2 Setting up your tracker on your Mac ............................................................................................ 3 Syncing your tracker data to your Fitbit account ................................................................... 4 Getting to know your Fitbit Alta HR ................................................................................................. 5 Wearing your tracker .......................................................................................................................... 5 Placement for all-day wear vs exercise ................................................................................... 5 Wrist choice and dominant hand ................................................................................................7 Using the Tap Display ..........................................................................................................................7 Recharging the battery ...................................................................................................................... 8 Finding your current battery level ............................................................................................. 8 Charging instructions ...................................................................................................................... 9 Caring for your tracker ....................................................................................................................... 9 Changing the wristband .................................................................................................................... 10 Removing a wristband ................................................................................................................... 10 Attaching a new wristband ........................................................................................................... 11 Automatic Tracking with Fitbit Alta HR ......................................................................................... 12 Viewing all-day stats .......................................................................................................................... 12 Viewing your heart rate .................................................................................................................... 13 Using heart-rate zones .................................................................................................................. 13 Default heart-rate zones ............................................................................................................... 14 Custom heart rate zones .............................................................................................................. 15 Tracking a daily activity goal .......................................................................................................... 15 Choosing a goal ................................................................................................................................ 15 Seeing goal progress...................................................................................................................... 15 Tracking exercise ................................................................................................................................. 15 Tracking hourly activity ..................................................................................................................... 16 Sleep Tracking .......................................................................................................................................... 17 Setting sleep goals .............................................................................................................................. 17 Setting up bedtime reminders ........................................................................................................ 17 Learning about your sleep habits .................................................................................................. 17 Using Silent Alarms ................................................................................................................................. 18 Receiving Call, Text & Calendar Notifications .............................................................................. 19 Calendar requirements ...................................................................................................................... 19 Enabling notifications ........................................................................................................................ 19 Viewing incoming notifications ..................................................................................................... 20 Customizing your Fitbit Alta HR ........................................................................................................ 21 Changing the clock face and orientation ................................................................................... 21 Using Quick View ................................................................................................................................. 21 Adjusting the heart rate tracker .................................................................................................... 21 Updating your Fitbit Alta HR ............................................................................................................. 22 Troubleshooting your Fitbit Alta HR ............................................................................................... 23 Heart-rate signal missing ................................................................................................................. 23 Unexpected behavior ........................................................................................................................ 23 Fitbit Alta HR General Info & Specifications ................................................................................ 25 Sensors.................................................................................................................................................... 25 Materials ................................................................................................................................................. 25 Wireless technology .......................................................................................................................... 25 Haptic feedback .................................................................................................................................. 25 Battery .................................................................................................................................................... 25 Memory ................................................................................................................................................... 25 Display..................................................................................................................................................... 26 Size ........................................................................................................................................................... 26 Environmental conditions ................................................................................................................ 27 Learn more ............................................................................................................................................ 27 Return policy and warranty ............................................................................................................ 27 Regulatory & Safety Notices .............................................................................................................. 28 USA: Federal Communications Commission (FCC) statement ........................................ 28 Canada: Industry Canada (IC) statement .................................................................................. 29 European Union (EU) ........................................................................................................................ 29 Australia and New Zealand .............................................................................................................30 China ........................................................................................................................................................30 Israel .......................................................................................................................................................... 31 Japan ........................................................................................................................................................ 31 Mexico ..................................................................................................................................................... 32 Oman ....................................................................................................................................................... 32 Philippines ............................................................................................................................................. 32 Serbia ....................................................................................................................................................... 32 Singapore ............................................................................................................................................... 33 South Africa .......................................................................................................................................... 33 South Korea .......................................................................................................................................... 33 Taiwan ..................................................................................................................................................... 34 United Arab Emirates ........................................................................................................................ 35 Safety statement ................................................................................................................................. 35 Getting Started
Welcome to Fitbit Alta HR™, the heart rate wristband that motivates you to reach
your goals in style. Take a moment to review our complete safety information at
http://www.fitbit.com/safety.
What’s in the box
Your Fitbit Alta HR box includes:
Tracker
Charging cable
The top and bottom detachable wristbands can be swapped for other colors and
materials sold separately.
What’s in this document
We get you started creating a Fitbit® account and making sure your tracker can
transfer the data it collects to your dashboard. The dashboard is where you’ll set
goals, analyze historical data, identify trends, log food and water, keep up with
friends, and much more. As soon as you’re done setting up your tracker, you’re ready
to start moving.
Next, we explain how to find and use the features that interest you and adjust your
preferences. To find more information, tips, and troubleshooting, please browse our
comprehensive articles at help.fitbit.com.
1
Setting up your Fitbit Alta HR
For the best experience we recommend using the Fitbit app for iOS, Android, or
Windows 10. If you don’t have a mobile device, you can also use a Bluetooth®enabled Windows 10 PC or Mac. For non-Bluetooth options visit help.fitbit.com.
Your Fitbit account asks for information such as height, weight, and gender to make
various calculations such as stride lengths to estimate distance and basal metabolic
rate to estimate calorie burn. Your name and average daily step count are visible to
Fitbit friends by default. You have the option to share your age, height, or weight
with Fitbit friends but the information you provide is private by default.
Setting up your tracker on your mobile device
The free Fitbit app is compatible with more than 200 mobile devices that support
iOS, Android, and Windows 10 operating systems.
To get started:
1. Make sure the Fitbit app is compatible with your mobile device by checking
http://www.fitbit.com/devices.
2. Find the Fitbit app in one of these locations, depending on your device:
• The Apple® App Store® for iOS devices such as an iPhone® or iPad®.
• The Google Play™ Store for Android devices such as the Samsung®
Galaxy® S6 and Motorola Droid Turbo 2.
• The Microsoft® Windows Store for Windows 10 mobile devices such as
the Lumia™ phone or Surface™ tablet.
3. Install the app. Note that if you don’t have an account with the store you’ll be
required to create one before you can download the app.
4. When the app is installed, open it and tap Join Fitbit to be guided through a
series of questions that help you create your Fitbit account, or login to your
existing account.
5. Continue following the onscreen instructions to connect, or pair, your Alta HR
to your mobile device. Pairing makes sure the tracker and mobile device can
communicate with one another (sync data back and forth).
When you’re done pairing, read through the guide about your new tracker and then
explore the Fitbit dashboard.
Setting up your tracker on your Windows 10 PC
If you don’t have a mobile device, you can set up and sync your tracker using a
Bluetooth-enabled Windows 10 PC. The same Fitbit app that is available for Windows
10 mobile devices is available for your computer.
To get the Fitbit app for your computer:
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1. Click the Start button on your PC and open the Windows Store (called Store).
2. Search for “Fitbit app” and when you find it click Free to download the app to
your computer.
3. If you’ve never downloaded an app to your computer you’ll be prompted to
create an account with the Windows Store.
4. Click Microsoft account to sign in with your existing Microsoft account. If you
don’t already have an account with Microsoft, follow the onscreen instructions
to create a new account.
5. Open the app after it’s done downloading.
6. Click Join Fitbit to be guided through a series of questions that help you
create a Fitbit account, or login to your existing account.
7. Continue following the onscreen instructions to connect, or pair, your Alta HR
with the Windows 10 app. Pairing makes sure the tracker and app can
communicate with one another (sync data back and forth).
When you’re done pairing, read through the guide about your new tracker and then
explore the Fitbit dashboard.
Setting up your tracker on your Mac
If you don’t have a compatible mobile device, you can set up your tracker with a
Bluetooth-enabled Mac and use the fitbit.com dashboard to see your stats. To use
this method you’ll first install a free software application called Fitbit Connect that
lets Alta HR sync its data with your fitbit.com dashboard.
To install Fitbit Connect and set up your tracker:
1. Go to http://www.fitbit.com/setup.
2. Scroll down and click the option to download. If the button does not correctly
show your type of computer (for example, if it says “Download for Mac”),
choose the correct type, then click the button.
3. You’ll see an option to open or save a file; choose open. After several seconds
you’ll see an option to install Fitbit Connect.
4. 5. 6. 7. Double-click Install Fitbit Connect.pkg. The Fitbit Connect installer opens.
Click Continue to move through the installer.
When prompted, choose Set up a New Fitbit Device.
Follow the onscreen instructions to create a Fitbit account, or login to your
existing account, and connect your tracker with Fitbit Connect.
When you’re done with the setup steps, Fitbit guides you through an introduction to
your new Alta HR and then takes you to the fitbit.com dashboard.
3
Syncing your tracker data to your Fitbit account
When you start using your Alta HR you'll need to regularly sync it with your Fitbit
dashboard. The dashboard is where you’ll track progress, see your exercise history,
track your sleep patterns, participate in challenges, and much more. We recommend
syncing at least once a day.
The Fitbit apps and Fitbit Connect use Bluetooth Low Energy (BLE) technology to
sync with your Fitbit tracker.
Each time you open the Fitbit app it syncs automatically if the paired tracker is
nearby. You can also use the Sync Now option in the app at any time.
Fitbit Connect on your Mac syncs every 15 minutes if the tracker is within 30 feet of
the computer. To force a sync, click the Fitbit Connect icon located near the date
and time on your computer and choose Sync Now.
4
Getting to know your Fitbit Alta HR
This section tells you how best to wear, navigate, and recharge your tracker. If you
bought an accessory wristband, you’ll also find instructions for taking off the original
band and putting on a different one.
Wearing your tracker
Place your Alta HR around your wrist. The side of the tracker marked with “fitbit”
should be on the inside or bottom of your wrist.
Placement for all-day wear vs exercise
For all-day wear when you’re not exercising, your Alta HR should usually rest a
finger’s width below your wrist bone and lay flat, as you would normally wear a
watch.
5
For optimized heart rate tracking keep these tips in mind:
• Experiment with wearing the tracker higher on your wrist during exercise.
Because blood flow in your arm increases the farther up you go, moving the
tracker up a couple inches can improve the heart rate signal. Also, many
exercises such as bike riding or weight lifting cause you to bend your wrist
frequently, which is more likely to interfere with the heart rate signal if the
tracker is lower on your wrist.
• Do not wear your tracker too tight; a tight band restricts blood flow,
potentially affecting the heart rate signal. That being said, the tracker should
also be slightly tighter (snug but not constricting) during exercise than during
all-day wear.
• With high-intensity interval training or other activities where your wrist is
moving vigorously and non-rhythmically, the movement may limit the sensor’s
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ability to provide a heart rate reading. Similarly, with exercises such as weight
lifting or rowing, your wrist muscles may flex in such a way that the band
tightens and loosens during exercise. If your tracker does not show a heart
rate reading, try relaxing your wrist and staying still briefly (about 10 seconds),
after which you should see a heart rate reading.
Wrist choice and dominant hand
For greater accuracy and ease of use, Alta HR needs to know which wrist you wear it
on (right or left) and which hand you consider dominant (right or left). Your
dominant hand is the one you usually write or throw with.
During setup you’re asked to choose the wrist where you're going to wear Alta HR.
Should you later decide to move Alta HR to the other wrist, change the Wrist setting.
You can also change your dominant hand at any time with the Handedness setting.
Both settings are found in the Account section of the Fitbit app.
Using the Tap Display
Alta HR has an OLED tap display that can be oriented horizontally or vertically. You
can choose from several clock faces, each with a unique design. Single-tap the
display to flip through your stats.
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When you’re not using Alta HR the screen is dimmed. To wake it up:
• Double-tap your tracker.
• Turn your wrist towards you. This behavior, known as Quick View, can be
turned off in your tracker settings.
For best results, tap your tracker where the screen meets the band as shown.
Recharging the battery
Your fully charged Alta HR has a battery life of up to seven days. Battery life and
charge cycles vary with use and other factors; actual results will vary.
Finding your current battery level
If your battery is low, when you wake up your Alta HR you’ll see low battery icon
after a few seconds. If you see a critical battery icon you’ll be unable to flip through
your stats until you charge your tracker. Your tracker continues to track your activity
until your battery runs out. Note that heart rate tracking will stop when your battery
level is at approximately five percent.
Critically low battery
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You can check your battery level at any time on the battery screen on your tracker or
on your Fitbit dashboard. You must turn on the battery screen in the Fitbit app, it is
not on your tracker by default.
Charging instructions
To charge your tracker:
1. Plug the charging cable into the USB port on your computer or a UL-certified
USB wall charger.
2. Clip the other end of the charging cable to the port on the back of the tracker.
The pins on the charging cable must lock securely with the port. You’ll know
the connection is secure when the tracker vibrates and you see a battery icon
on your tracker’s display. The battery icon disappears after three seconds.
Charging fully takes about one to two hours. While the tracker charges, you can tap
it to check the battery level. A fully charged tracker shows a solid battery icon.
Caring for your tracker
It’s important to clean and dry your Alta HR regularly. For instructions and more
information see http://www.fitbit.com/productcare.
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Changing the wristband
The wristband has two separate bands (top and bottom) that you can swap with
accessory bands sold separately.
Removing a wristband
To remove the wristband:
1. Turn over your Alta HR and find the band latches—there’s one on each end
where the band meets the frame.
2. To release the latch, press down on the flat metal button on the strap.
3. Slide the band up to release it from the tracker.
4. Repeat on the other side. If you’re having trouble removing the band or if it feels stuck, gently move the band
back and forth to release it.
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Attaching a new wristband
To attach a band, slide it down on the end of the tracker until you feel it snap into
place.
11
Automatic Tracking with Fitbit Alta HR
Your Alta HR continuously tracks a variety of stats whenever you have it on. The
information is transferred to your dashboard every time you sync your tracker.
Viewing all-day stats
Tap your Alta HR to see these all-day stats:
• • • • • • Steps taken
Heart rate
Resting heart rate (optional)
Distance covered
Calories burned
Active minutes
On your Fitbit dashboard you can find other information captured by your tracker,
such as:
• Your sleep history, including hours slept and sleep patterns
• The hours of your day that you were stationary vs. active (walked at least 250
steps)
• Your exercise history and progress towards a weekly exercise goal
• Your beats per minute (BPM), average resting heart rate, and time spent in
heart-rate zones
Note: Alta HR stats reset at midnight to begin a new day.
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Double-tap your Alta HR to wake it up. When you see the clock, tap to see each of
your stats in turn. If you have an alarm set, you’ll also see the next alarm time.
Steps
Heart rate
Resting heart rate (optional screen)
Distance
Calories
Active minutes
Viewing your heart rate
Alta HR allows you to view your real-time heart rate and your resting heart rate on
your tracker. To view your heart rate, tap your tracker until you get to the heart rate
screen where you’ll see your current heart rate. Tap again until you get to the resting
heart rate screen to see your resting heart rate. You must turn on the resting heart
rate screen in the Fitbit app.
Using heart-rate zones
Heart-rate zones help you target the training intensity of your choice. Your tracker
shows your current zone beside your heart rate, and on your Fitbit dashboard you
can see your time spent in zones during a particular day or exercise. Three zones
based on American Heart Association recommendations are available by default, or
you can create a custom zone if you have a specific heart rate you’re targeting.
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Default heart-rate zones
Default heart-rate zones are calculated using your estimated maximum heart rate.
Fitbit calculates your maximum heart rate with the common formula of 220 minus
your age.
Icon
Zone
Calculation
Description
Out of Zone
Below 50% of your
maximum heart
rate.
Your heart rate may
be elevated but not
enough to be
considered
exercise.
Fat Burn
Between 50% and
69% of your
maximum heart
rate.
Low-to-medium
intensity exercise
zone. This zone
may be a good
place to start for
those new to
exercise. It’s called
the Fat Burn zone
because a higher
percentage of
calories are burned
from fat, but the
total calorie burn
rate is lower.
Cardio
Between 70% and
84% of maximum
heart rate.
Medium-to-high
intensity exercise
zone. In this zone
you’re pushing
yourself but not
straining. For most
people this is the
exercise zone to
target.
Peak
Greater than 85%
of your maximum
heart rate.
High-intensity
exercise zone. This
zone is for short
intense sessions
that improve
performance and
speed.
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Custom heart rate zones
Instead of using the default heart-rate zones, you can configure a custom zone or a
custom max heart rate if you have a specific target in mind. For example, elite
athletes might have a target that differs from the American Heart Association’s
recommendations for the average person. When you’re in your custom zone you’ll
see a solid heart on your tracker. When you’re not in the zone you’ll see an outline of
a heart.
For more details about heart rate tracking, including links to relevant American Heart
Rate Association information, see help.fitbit.com.
Tracking a daily activity goal
Your Alta HR tracks your progress towards a daily activity goal of your choice. When
you reach your goal, the tracker vibrates and shows a celebration.
Choosing a goal
By default your goal is 10,000 steps per day, but you may have changed this goal
when you set up your account. You can change the goal to distance traveled,
calories burned, or active minutes and select the corresponding value you prefer. For
example, you may want to keep steps as your goal but change the target from
10,000 to 20,000 steps.
Seeing goal progress
A goal progress bar helps keep you motivated. The filled in portion of the bar shown
below indicates that you’re more than halfway to your goal.
Tracking exercise
SmartTrack ensures you get credit for your most active moments of the day. When
you sync your tracker after a SmartTrack-detected exercise, you can find several
stats in your exercise history including duration, calories burned, impact on your day,
and more.
By default, SmartTrack detects continuous movement at least 15 minutes in length.
You can increase or decrease the minimum duration or disable SmartTrack for one or
more exercise types. For more information about customizing and using SmartTrack,
see help.fitbit.com.
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Tracking hourly activity
Alta HR helps keep you active throughout the day by keeping track of when you’re
stationary and reminding you to move.
If you haven’t walked at least 250 steps in a given hour, at ten minutes before the
hour you’ll feel a vibration reminding you to walk. When you meet the 250-step goal
after receiving a reminder, you’ll feel a second vibration and see a congratulatory
message. For more information, including how to customize the hours you receive
reminders, see help.fitbit.com.
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Sleep Tracking
Wear your Alta HR to bed to automatically track both your time spent asleep and
your sleep quality. To see your sleep information, sync your tracker when you wake
up and check your dashboard.
For more details about sleep tracking see help.fitbit.com.
Setting sleep goals
By default, you have a customizable sleep goal of 8 hours of sleep per night. For
more information about your sleep goal, including how to change it, see
help.fitbit.com.
Setting up bedtime reminders
Your Fitbit dashboard can recommend consistent bedtimes and wake times to help
you improve the consistency of your sleep cycle. You can even choose to be
reminded nightly when it’s time to start winding down for bed.
For more information about setting up bedtime reminders, see help.fitbit.com.
Learning about your sleep habits
Your Alta HR tracks several sleep metrics including how long you’re asleep and time
spent in each sleep stage. When used with the Fitbit dashboard, your Alta HR can
help you understand how your sleep patterns compare to others who share your age
range and gender. For more information about what happens when you’re asleep,
see help.fitbit.com.
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Using Silent Alarms
Alta HR can gently vibrate to wake or alert you with a silent alarm. You can set up to
eight alarms to recur every day or on particular days of the week only. When the
alarm goes off, simply double tap to dismiss.
For more information about customizing and using silent alarms, see help.fitbit.com.
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Receiving Call, Text & Calendar
Notifications
Over 200 compatible iOS and Android mobile devices let you receive incoming
phone call, text message, and calendar event notifications on your Alta HR when
your mobile device is nearby. To determine whether your device supports this
feature, go to http://www.fitbit.com/devices. Note that notifications aren’t available
with the Fitbit app for Windows 10.
Calendar requirements
If you turn on calendar notifications, your tracker will show calendar events and any
information sent from your calendar app to your mobile device. Note that if your
calendar app does not send notifications to your mobile device, you won’t receive
notifications on your tracker.
If you have an iOS device, your Alta HR shows notifications from all calendars synced
to the default iOS Calendar app. If you have a third-party calendar that is not synced
to the iOS Calendar app, you won’t see notifications from that calendar.
If you have an Android device, your Alta HR shows calendar notifications from the
calendar app you choose during setup. You can choose from the default Calendar
app on your mobile device or several third-party calendar apps.
Enabling notifications
Before you turn on notifications in the Fitbit app, make sure that Bluetooth on your
mobile device is turned on and that your mobile device is capable of sending
notifications (often under Settings > Notifications).
For more information about making sure your mobile device permits notifications,
see help.fitbit.com.
Call and text notifications are on by default. To turn on calendar notifications:
1. With your tracker nearby, on the Fitbit app dashboard, tap the Account icon
( ).
2. Tap the Alta HR tile.
3. Tap Notifications and turn on or off any combination of text, call, or calendar
notifications.
4. Follow the onscreen instructions to connect (bond) your mobile device with
your tracker.
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After notifications are enabled, “Alta HR” appears in the list of Bluetooth devices
paired to your mobile device.
Note: If this is your first time setting up notifications on your Android mobile device,
for detailed instructions, see help.fitbit.com.
Viewing incoming notifications
If your tracker and mobile device are within 30 feet of each other, a call, text
message, or calendar event causes the tracker to vibrate. Your screen will remain off
until you wake it up to view the notification. To wake up your tracker and view the
notification, turn your wrist towards you or double-tap your tracker. The notification
is available for one minute after you receive it. If you have more than one unread
notification, you’ll see a plus sign (+) indicator.
For phone calls, the notification scrolls three times with the name or number of the
caller.
For text messages, the sender’s name scrolls, followed by the message.
For calendar events, the event time scrolls, followed by the name of the event.
The character limit for notifications is 40. Note that for readability, all notifications
are shown horizontally, even if your clock orientation is normally vertical.
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Customizing your Fitbit Alta HR
This section explains how to change your clock face and modify certain tracker
behaviors.
Changing the clock face and orientation
Alta HR comes with several clock faces, available in horizontal and vertical styles.
You can change your clock face using the Fitbit app or the fitbit.com dashboard. For
more information, see help.fitbit.com.
Note that all notifications and reminders are shown horizontally, even if your clock
orientation is vertical.
Using Quick View
To preserve battery your screen turns off when not in use. It wakes up automatically
when you turn your wrist towards you (known as Quick View), or you can wake it up
by double tapping your tracker.
For more information about turning Quick View on or off, see help.fitbit.com.
Note that Quick View works best when wearing the tracker properly as described in
Wrist choice and dominant hand.
Adjusting the heart rate tracker
Your Alta HR uses PurePulseÒ technology to track heart rate automatically and
continuously. The Heart Rate setting has three options:
• Auto (the default)—Heart rate tracking is active when you’re wearing your
tracker.
• Off—Heart rate tracking is off.
• On—Heart rate tracking is on regardless of whether you’re wearing your
tracker.
For more information about adjusting the heart rate tracker, see help.fitbit.com
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Updating your Fitbit Alta HR
We occasionally make free feature enhancements and product improvements
available through firmware updates. We recommend keeping your Alta HR up to
date.
When a firmware update is available you’ll see a notification in the Fitbit app
prompting you to update. When the update starts, a progress bar appears on the
tracker and in the Fitbit app until the update is complete.
Keep your tracker and mobile device close to each other during the update process.
Note: Updating your Alta HR takes several minutes and may be demanding on the
battery. For this reason, we recommend updating while your tracker is fully
charged or plugged into the charging cable.
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Troubleshooting your Fitbit Alta HR
If your tracker is not working properly, review our troubleshooting guidance below.
Visit help.fitbit.com for more information.
Heart-rate signal missing
Alta HR continuously tracks your heart rate while you’re exercising and throughout
the day. Occasionally the heart rate tracker may have difficulty finding a good signal.
When this happens you’ll see dashed lines where your current heart rate usually
appears.
If you’re not getting a heart rate signal, first make sure you’re wearing your tracker
correctly, either moving it higher or lower on your wrist or tightening or loosening
the band. After holding your arm still and straight for a short wait, you should see
your heart rate again. If the heart rate signal is still missing, check your Heart Rate
setting on your Fitbit dashboard and make sure it’s set to On or Auto.
Unexpected behavior
If you experience one of the following problems, it may be fixed by restarting your
tracker:
• Not syncing despite successful setup
• Not responding to taps despite being charged
• Not tracking your steps or other data
Note: Restarting your tracker reboots the device but does not delete any data.
To restart your tracker:
1. Plug the charging cable into the USB port on your computer or a UL-certified
USB wall charger.
2. Clip the other end of the charging cable to the port on the back of the tracker.
The pins on the charging cable must lock securely with the port. You’ll know
the connection is secure when the tracker vibrates and you see a battery icon
on your tracker’s display. The battery icon disappears after three seconds.
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3. Press the button on your charging cable three times within four seconds,
briefly pausing between presses. The button is on the end of the charging
cable that is plugged into the computer.
When you see the Fitbit logo and the tracker vibrates, this means the tracker
has restarted.
After your tracker restarts you can unplug it from the charging cable and put it back
on. For additional troubleshooting or to contact Customer Support, see
help.fitbit.com.
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Fitbit Alta HR General Info & Specifications
Sensors
Your Fitbit Alta HR contains the following sensors and motors:
• A MEMS 3-axis accelerometer, which tracks your motion patterns
• An optical heart rate tracker
Materials
The wristband that comes with Alta HR is made of a flexible, durable elastomer
material similar to that used in many sports watches. It does not contain latex.
Accessory wristbands are available in genuine leather.
The frame on Alta HR is made of surgical-grade stainless steel. The buckle is made of
aluminum. While all stainless steel contains traces of nickel and can cause an allergic
reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit products
meets the European Union's stringent Nickel Directive.
Wireless technology
Alta HR contains a Bluetooth 4.0 radio transceiver.
Haptic feedback
Alta HR contains a vibration motor for alarms, goals, notifications, and reminders.
Battery
Alta HR contains a rechargeable lithium-polymer battery.
Memory
Refer to the following table for information on how long Alta HR stores your stats
and data in between the times you sync your tracker. Stored data consists of steps,
distance, calories burned, active minutes, heart rate, sleep, and stationary vs. active
hours.
We recommend syncing your tracker at least once a day.
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Type of data
Days stored
Minute-byminute stats
6
Sleep data
7
Sleep stages
1
SmartTrack
data
7
Summary totals
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Display
Alta HR has an OLED tap display.
Size
Wristband sizes are shown below. Note that accessory wristbands sold separately
may vary slightly.
Small wristband
Fits a wrist between 5.5 and 6.7 inches in circumference
Large wristband
Fits a wrist between 6.7 and 8.1 inches in circumference
Extra large wristband
Fits a wrist between 8.1 and 9.3 inches in circumference
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Environmental conditions
Operating Temperature
14° to 113° F
(-10° to 45° C)
-4° to 14° F
(-20 to -10 C°)
Non-operating Temperature
113° to 140° F
(45° to 60° C)
Water Resistant
Splash proof. Do not shower with the device or
submerge it in water.
Maximum Operating Altitude
30,000 feet
(9,144 m)
Learn more
To learn more about your tracker and dashboard, visit http://help.fitbit.com.
Return policy and warranty
Warranty information and the fitbit.com return policy can be found at
http://www.fitbit.com/returns.
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Regulatory & Safety Notices
Model Name: FB408
USA: Federal Communications Commission (FCC)
statement
Notice to the User: The FCC and Industry Canada IDs can also be viewed on your
device. To view content:
• While your tracker is charging, press the button on the charging cable six
times to see the Regulatory screen.
This device complies with FCC part 15 FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference and
2. This device must accept any interference received, including interference that
may cause undesired operation
FCC Warning
Changes or modifications not approved by Fitbit, Inc. could void the user’s authority
to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device meets the FCC requirements for RF exposure in public or uncontrolled
environments.
FCC ID: XRAFB408
28
Canada: Industry Canada (IC) statement
This device meets the IC requirements for RF exposure in public or uncontrolled
environments.
Cet appareil est conforme aux conditions de la IC en matière de RF dans des
environnements publics ou incontrôlée
IC Notice to Users in accordance with the current RSS GEN:
This device complies with Industry Canada license exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may
cause undesired operation of the device
Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence
(s). Son utilisation est soumise à Les deux conditions suivantes:
1. Cet appareil ne peut pas provoquer d’interférences et
2. Cet appareil doit accepter Toute interférence, y compris les interférences qui
peuvent causer un mauvais fonctionnement du dispositive
IC: 8542A-FB408
European Union (EU)
Simplified EU Declaration of Conformity
Hereby, Fitbit, Inc. declares that the radio equipment type Model FB408 is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of
conformity is available at the following internet address:
http://www.fitbit.com/safety.
Déclaration UE de conformité simplifiée
Fitbit, Inc. déclare par la présente que les modèles d’appareils radio FB408 sont
conformes à la Directive 2014/53/UE. Les déclarations UE de conformité sont
disponibles dans leur intégralité sur le site suivan: www.fitbit.com/safety.
Dichiarazione di conformità UE semplificata
Fitbit, Inc. dichiara che il tipo di apparecchiatura radio Modello FB408 è conforme
alla Direttiva 2014/53/UE. Il testo completo della dichiarazione di conformità UE è
disponibile al seguente indirizzo Internet:www.fitbit.com/safety.
29
Vereinfachte EU-Konformitätserklärung
Fitbit, Inc. erklärt hiermit, dass die Funkgerättypen Modell FB408 die Richtlinie
2014/53/EU erfüllen. Der vollständige Wortlaut der EU-Konformitätserklärungen
kann unter folgender Internetadresse abgerufen werden: www.fitbit.com/safety.
Declaración UE de Conformidad simplificada
Por la presente, Fitbit, Inc. declara que el tipo de dispositivo de radio Modelo FB408
cumple con la Directiva 2014/53/UE. El texto completo de la declaración de
conformidad de la UE está disponible en la siguiente dirección de Internet:
www.fitbit.com/safety.
Australia and New Zealand
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view content:
• While your tracker is charging, press the button on the charging cable six
times to see the Regulatory screen.
China
Notice to the User: Regulatory content for this region can also be viewed on your device. To
view content:
• While your tracker is charging, press the button on the charging cable six times to see
the Regulatory screen.
30
Compliant with the standard R&TTE 99/CE/05
Conforme à la norme R&TTE 99/CE/05
Australia and New Zealand
!
R-NZ
Mexico
Israel
51-57868 ‫אישור התאמה‬
.‫ אי לבצע כל שינוי טכני בחלק המודולארי של המוצר‬ IFETEL: TBD
Japan
Israel
Notice to the User: Regulatory content for this region can also be viewed on your device. To
view content:
• TBD!‫!אישור!התאמה‬
While your tracker is charging, press the .‫אין!לבצע!כל!שינוי!טכני!בחלק!המודולארי!של!המוצר‬
button on the charging cable six times to see
the Regulatory screen.
Japan
201-150444
201-163255
The Japanese Certification logo and ID can also be viewed on your device. Instructions
to view content:
1. Click left button on device
2. Tap “Settings”
3. Scroll through menu to “Regulatory Info”
30
31
Mexico
IFETEL: RCPFIFB16-2045
La operación de este equipo está sujeta a las siguientes dos condiciones:
1. Es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la
que pueda causar su operación no deseada
Oman
OMAN-TRA/TA-R/3338/16
D090258
Philippines
Serbia
И 005 16 32
Singapore
Complies with IMDA Standards
DA00006A
South Africa
TA2016/2940
South Korea
Notice to the User: Regulatory content for this region can also be viewed on your device. To
view content:
• While your tracker is charging, press the button on the charging cable six times to see
the Regulatory screen.
클래스 B 장치 (가정 사용을위한 방송 통신 기기) : EMC 등록 주로 가정용 (B 급)으로하고, 모든 지역에서 사용할 수 있습니다 얻을이 장치. -. 사용 주파수 (Used frequency): 2402 MHz-2480 MHz -. 채널수 (The number of channels): 40 -­. 변조방식(Type of the modulation): Digital -­. 안테나타입 (Antenna type): Vertical -­. 출력 (Output power): -­2.22dBm -­. 안테나 종류 (Type of Antenna): Stamped Metal KCC 인증정보approval information 1) 기기명 Equipment name (model name) : 무선데이터통신시스템용 특정소출력무선기기 FB408 2) 인증번호Certificate number : MSIP-­CMM-­XRA-­FB408 33
3) 상호 또는 성명Applicant : Fitbit, Inc. 4) 제조자Manufacture: Fitbit, Inc. 5) 제조 년월Manufacture / Country of origin: P.R.C. Taiwan
Fitbit Model FB408
CCAJ16LP8650T2
Article 12
Without permission, any company, firm or user shall not alter the frequency, increase
the power, or change the characteristics and functions of the original design of the
certified lower power frequency electric machinery.
Article 14
The application of low power frequency electric machineries shall not affect the
navigation safety nor interfere a legal communication, if an interference is found, the
service will be suspended until improvement is made and the interference no longer
exists. The foregoing legal communication refers to the wireless telecommunication
operated according to the telecommunications laws and regulations. The low power
frequency electric machinery should be able to tolerate the interference of the
electric wave radiation electric machineries and equipment for legal communications
or industrial and scientific applications.
34
United Arab Emirates
TRA Registered No.: ER51305/17
Dealer No.: DA35294/14
Safety statement
This equipment has been tested to comply with safety certification in accordance
with the specifications of EN Standard: EN60950-1:2006 + A11:2009 + A1:2010 + A12: 2011
+ A2:2013.
35
©2017 Fitbit, Inc. All rights reserved. Fitbit and the Fitbit logo are trademarks or
registered trademarks of Fitbit in the US and other countries. A more complete list of
Fitbit trademarks can be found at http://www.fitbit.com/legal/trademark-list. Thirdparty trademarks mentioned are the property of their respective owners.
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