OWNER’S MANUAL
Operating and Servicing Instructions
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hoover.com
IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE.
Questions or concerns? For assistance, please call Customer Service at 1-800-944-9200
Mon-Fri 8am-7pm EST. PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY.
IF USED COMMERCIALLY WARRANTY IS VOID.
©2011 Techtronic Floor Care Technology Limited. All Rights Reserved. #961151003 ID102927-R1
Thank you for choosing a HOOVER® product.
Please enter the complete model and Manufacturing
Code in the spaces provided.
MODEL
MFG. CODE
Hint: Attach your sales receipt to this ownerʼs manual.
Verification of date of purchase may be required for
warranty service of your HOOVER® product.
Be sure to register your product online at Hoover.com or
call 1-800-944-9200 to register by phone. Visit Hoover.com
for additional video instructions for assembly and
maintenance.
Made in Mexico
MANUFACTURING CODE
(Label located on back of handheld)
CONTENTS
Important Safety Instructions....................................................................................3
Vacuum Assembly ......................................................................................................5
Carton Contents ......................................................................................................5
Charging Base Assembly ........................................................................................5
Attach Nozzle Base .................................................................................................5
Unfold Handle ..........................................................................................................5
How to Use ..................................................................................................................6
Vacuum Description .................................................................................................6
Connect to Charger .................................................................................................6
Using The Appliance as an Upright .........................................................................7
Handle Adjustment for Use/Storage ..................................................................7
Stick Vac On-Off Switch ....................................................................................7
Using The Appliance as a Handheld .......................................................................7
Remove/Replace Handheld Vac ........................................................................7
Handheld Vac On-Off Switch .............................................................................7
3-In-1 Tool................................................................................................................8
Storage ....................................................................................................................8
Maintenance ................................................................................................................9
Dirt Cup Removal and Cleaning ..............................................................................9
Filter Cleaning .........................................................................................................9
After Cleaning ..........................................................................................................9
Cleaning the Brushroll .............................................................................................10
Troubleshooting .........................................................................................................10
Service .........................................................................................................................11
Warranty ......................................................................................................................12
If you need assistance:
Visit our website at hoover.com. Follow the authorized dealer locator link to find the Hoover® authorized
dealer nearest you or call 1-800-944-9200 for an automated referral of Hoover® authorized dealer
locations (U.S. only) or to speak with a customer service representative; Mon- Fri 8am- 7pm EST.
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
2
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
7HEN USING AN ELECTRICAL APPLIANCE BASIC PRECAUTIONS SHOULD ALWAYS BE
FOLLOWED INCLUDING THE FOLLOWING
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WARNING: TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:
s &ULLY ASSEMBLE BEFORE OPERATING
s $O NOT USE STORE OR CHARGE PRODUCT ON WET SURFACES $O NOT EXPOSE TO RAIN 3TORE
INDOORS
s $O NOT ALLOW TO BE USED AS A TOY .OT INTENDED FOR USE BY CHILDREN AGE AND UNDER
#LOSE SUPERVISION IS NECESSARY WHEN USED NEAR CHILDREN 4O AVOID INJURY OR DAMAGE
KEEP CHILDREN AWAY FROM PRODUCT AND DO NOT ALLOW CHILDREN TO PLACE FINGERS OR OTHER
OBJECTS INTO ANY OPENINGS
s 5SE ONLY AS DESCRIBED IN THIS MANUAL 5SE ONLY MANUFACTURERS RECOMMENDED
ATTACHMENTS AND PRODUCTS
s $O NOT USE CHARGER WITH DAMAGED CORD OR PLUG )F APPLIANCE IS NOT WORKING AS IT
SHOULD HAS BEEN DROPPED DAMAGED LEFT OUTDOORS OR DROPPED INTO WATER TAKE IT TO
A SERVICE CENTER PRIOR TO CONTINUING USE
s $O NOT PULL OR CARRY BY CHARGER CORD USE CORD AS A HANDLE CLOSE A DOOR ON CORD OR
PULL CORD AROUND SHARP EDGES OR CORNERS $O NOT PLACE PRODUCT ON CORD $O NOT RUN
APPLIANCE OVER CORD +EEP CORD AWAY FROM HEATED SURFACES
s $O NOT UNPLUG CHARGER BY PULLING ON CORD 4O UNPLUG CHARGER GRASP THE PLUG NOT
THE CORD
s $O NOT HANDLE CHARGER INCLUDING CHARGER PLUG AND CHARGER TERMINALS OR APPLIANCE
WITH WET HANDS
s $O NOT PUT ANY OBJECT INTO OPENINGS $O NOT USE WITH ANY OPENING BLOCKED KEEP FREE
OF DUST LINT HAIR AND ANYTHING THAT MAY REDUCE AIR FLOW
s +EEP HAIR LOOSE CLOTHING FINGERS AND ALL PARTS OF BODY AWAY FROM OPENINGS AND
MOVING PARTS
s 5SE EXTRA CARE WHEN CLEANING ON STAIRS $O NOT PLACE CLEANER ON STAIRS OR FURNITURE
AS IT MAY RESULT IN INJURY OR DAMAGE
s $O NOT ALLOW TO PICKUP FLAMMABLE OR COMBUSTIBLE LIQUIDS SUCH AS GASOLINE OR FINE
WOOD SANDINGS OR USE IN AREAS THEY MAY BE PRESENT
s 5SE ONLY CHARGER SUPPLIED BY THE MANUFACTURER TO RECHARGE
s $O NOT INCINERATE THE APPLIANCE EVEN IF ITS SEVERELY DAMAGED 4HE BATTERIES CAN
EXPLODE IN A FIRE
s !LWAYS TURN OFF THE HANDHELD UNIT BEFORE RETURNING IT TO THE STICK VAC BODY
s ,EAKS FROM BATTERY CELLS CAN OCCUR UNDER EXTREME CONDITIONS )F THE LIQUID GETS ON
THE SKIN WASH QUICKLY WITH SOAP AND WATER OR NEUTRALIZE WITH A MILD ACID SUCH
AS LEMON JUICE OR VINEGAR )F THE LIQUID GETS INTO THE EYES FLUSH THEM IMMEDIATELY WITH
CLEAN WATER FOR A MINIMUM OF MINUTES 3EEK MEDICAL ATTENTION IMMEDIATELY
s !LWAYS ENSURE THAT THE POWER SWITCH FOR BOTH THE STICK VAC AND THE HANDHELD ARE
IN THE OFF POSITION / /&& BEFORE RETURNING THE APPLIANCE TO THE CHARGING STATION
3
s !LWAYS TURN OFF THIS APPLIANCE BEFORE CONNECTING OR DISCONNECTING MOTORIZED NOZZLE
s $O NOT PICK UP ANYTHING THAT IS BURNING OR SMOKING SUCH AS CIGARETTES MATCHES
OR HOT ASHES
s $O NOT USE WITHOUT FILTER ANDOR DIRT CUP IN PLACE
s WARNING: 4HIS PRODUCT CONTAINS CHEMICALS KNOWN TO THE 3TATE OF #ALIFORNIA TO
CAUSE CANCER BIRTH DEFECTS OR REPRODUCTIVE HARM WASH HANDS AFTER USING.
CAUTION: TO REDUCE THE RISK OF DAMAGE:
s !VOID PICKING UP HARD SHARP OBJECTS WITH THIS PRODUCT AS THEY MAY CAUSE DAMAGE
s 3TORE APPROPRIATELY INDOORS AND IN A DRY PLACE $O NOT EXPOSE MACHINE TO FREEZING
TEMPERATURES
s "RUSHROLL CONTINUES TO TURN WHILE PRODUCT IS TURNED ON AND HANDLE IS IN UPRIGHT POSITION
4O AVOID DAMAGE TO CARPET RUGS AND FLOORING AVOID TIPPING CLEANER OR SETTING IT ON
FURNITURE FRINGED AREA RUGS OR CARPETED STAIRS
s 7ITH BRUSHES ON DO NOT ALLOW CLEANER TO SIT IN ONE LOCATION FOR AN EXTENDED PERIOD OF
TIME AS DAMAGE TO THE FLOOR CAN RESULT
4
1. VACUUM ASSEMBLY
CARTON CONTENTS
1.1
A. Stick Vac Body
B. Hand Vac
C. 3-in-1 Tool
D. AC Adapter
E. Nozzle
F. Charging Base
A
C
D
B
Remove all parts from carton and identify each
item shown.
Make sure all parts are located before disposing of
packing materials.
*Hand Vac comes packed attached to Stick Vac.
E
CHARGING BASE ASSEMBLY
Select a place for the charging station where the
appliance is stable and always protected from heat
and moisture during charging.
F
1.2
1.3
1.4
1.5
B
A
1.2 Push the upper portion of the charging station
onto the connector of the base. You must feel and
hear it click into place.
1.3 Insert AC Adapter plug (A) into bottom of
charger base (B) and fit cord snugly into cord well
so cord exits the charging base through the slot at
the rear of the charging base.
ATTACH NOZZLE BASE
!
WARNING
!
Always turn off this appliance before connecting
or disconnecting motorized nozzle.
1.4 Align bottom inlet on Stick Vac body with nozzle
connector and insert. Nozzle is securely attached
when you feel and hear it click into place.
1.5 To release Nozzle from Stick Vac, press Nozzle
release button located above nozzle on Stick Vac
body and remove.
UNFOLD HANDLE
1.6
1.6 Fold the handle up into the upright position until
you hear and feel it lock into place.
5
Actual model may vary from images shown.
2. HOW TO USE
VACUUM DESCRIPTION
1.
2.
3.
4.
5.
Stick Vac Handle
Stick Vac On/Off Switch
Folding Handle Button
Dust Container
Rinsable Filter Made
with HEPA Media
6. Handheld Release Button
7. Handheld On/Off Switch
8. Nozzle With Rotating Brushroll
9. Power Indicator Light
10. Power Indicator Light/ Dirt Cup
Release Button
11. Charging Station Contact Points
12. Charging Station Base
13. AC Adapter
14. AC Adapter Power Indicator
Light (Red)
15. AC Adapter Connection
(Located under charger base)
16. 3-In-1 Tool:
A. Attachable Dusting Brush
B. Upholstery Tool
C. Crevice Tool
17. 3-In-1 Tool Storage
2.1
6
1
2
16
A
3
B
C
6
7
10
13
4
5
17
14
11
4
5
12
9
15
8
CONNECT TO CHARGER
!
WARNING
2.2
!
B
A
2.3
Use only the Hoover® charger part #44000295
supplied by the manufacturer to recharge.
The battery must be charged before you can use
the appliance.
IMPORTANT
Charge battery for 18-24 hours prior to first use.
Fully deplete battery and allow to cool for 15
minutes before recharging on charging base.
Repeat two more times. After three uses, allow
12-16 hours to recharge the battery.
2.3 Place the charger upright and slide the Stick
Vac into base. Make sure the charging points on the
Stick Vac and charging base have connected and
indicator light on the AC adapter is lit.
2.2 Insert AC Adapter plug (A) into bottom of
charger base (B) and fit cord snugly into cord well
so cord exits the charging base through the slot at
the rear of the charging base, and allows charging
base to sit flat in upright position.
!
WARNING
!
Always ensure that the power switch for both
the stick cleaner (O = OFF) and the handheld
are in the off position before returning appliance
to the charging base and while charging.
Actual model may vary from images shown.
6
USING THE APPLIANCE AS AN UPRIGHT
STICK VAC ON-OFF SWITCH
HANDLE ADJUSTMENT FOR USE/
STORAGE
2.4 Take the appliance
off its charging station.
Make sure the handle is
in upright position
before use. If not, fold
the handle up into the
upright position until
you hear and feel it lock
into place.
2.5 TO USE: Slide the
power switch DOWN to
the ON position. The
power indicator lights
up when in use.
2.4
TO TURN UNIT OFF:
Slide the power switch
UP to the OFF position.
Empty
the
dust
container after use.
B
For storage, press the
handle release button
(B) and fold handle
!
2.5
C
CAUTION
!
Not to be used for grooming a pet.
USING THE APPLIANCE AS A HANDHELD
REMOVE/REPLACE HANDHELD VAC
HANDHELD VAC ON-OFF SWITCH
2.6 Press the Handheld
release button (D) and
pivot Handheld Vac
outwards and remove
from Stick Vac.
2.7 TO USE: Push the
power button (E) once
to turn Handheld Vac
ON. The power indicator
lights up when in use.
To replace, place bottom
of Handheld into Stick
vac body and pivot into
vac.
Handheld
is
secure when you hear
a click.
!
2.6
E
TO TURN UNIT OFF:
Push the power button
again to turn Handheld
Vac OFF. After use,
Empty
the
dust
container, and pivot
Handheld Vac back into
housing located on
Stick Vac body and
ensure it is secure.
D
WARNING
2.7
!
Always turn off handheld before returning to the
stick vac body.
7
Actual model may vary from images shown.
3-IN-1 TOOL
2.8
2.9
2.10
2.11
Attachment and Use
Insert Tools into suction slot located on front of
handheld.
2.8 Crevice Tool can be attached directly to
Handheld Vac. Suggested use: Corners and crevices
in couch and stairs.
2.9 Combination Upholstery/Dusting Brush can be
connected directly to Handheld Vac or to crevice tool
to utilize feature for Cleaning. Suggested use:
computer keyboards.
2.10 For small Brush/Sofa Brush, slide dust brush
insert off for use of upholstery tool. Connect directly
to handheld or to crevice tool. Suggested use:
Upholstery and fabric.
!
CAUTION
!
Not to be used for grooming a pet.
Tool Storage
2.11 To store tools, attach Upholstery/Dusting brush
to Crevice tool and insert in tool storage area located
on charger base.
STORAGE
Always store the appliance indoors in a cool, dry
place and out of reach of children.
Before storing for a prolonged time empty the dust
container and dispose of dirt and dust contents
properly.
8
Actual model may vary from images shown.
3. MAINTENANCE
Familiarize yourself with these home maintenance tasks as proper use and care of your vacuum will ensure
continued cleaning effectiveness.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped in water,
take it to a service center prior to continuing use.
!
NOTICE
!
A Thermal Protector has been designed into your cleaner to protect it from overheating. When the
thermal protector activates the cleaner will stop running.
If this happens proceed as follows:
1. Turn cleaner OFF.
2. Empty dirt cup.
3. Inspect the nozzle inlet, nozzle/dirt passage and filter for any obstructions. Clear obstructions
if present.
4. When cleaner is turned off and motor cools for 30 minutes, the thermal protector will deactivate
and cleaning may continue.
If the thermal protector continues to activate after following the above steps, your cleaner
needs servicing.
DIRT CUP REMOVAL AND CLEANING 3.1
IMPORTANT
3.2
A
FOR BEST RESULT, CLEAN AFTER USE.
!
WARNING
D
!
C
To reduce risk of personal injury - turn vacuum
off before servicing.
E
B
Press Hand Vac release button and remove Hand
Vac from Stick Vac.
3.4
3.3
3.1 Hold the handheld with the dust container
pointing downwards so that no dust will fall out
during opening. Push the release catch (A) on the
Hand Vac and pull the dust container (B) off the
motor unit (C).
F
3.2 Remove dust container from filter assembly and
cyclonic separator (3.2,D).
a
b
G
Hold the dust container over trash receptacle
and tap out debris (3.2,E).
AFTER CLEANING
3.3 Check cyclonic separator (F) for additional
debris and empty contents in trash receptacle
if needed. If this is not sufficient wipe the insides
of the cyclonic separator clean with a slightly
damp cloth.
After emptying debris from dust container and
cleaning filter if needed, re-assemble parts. Return
the filter onto cyclonic separator, insert back into
dust container and replace onto Hand Vac body/
motor housing and continue cleaning.
Next, check the rinsable filter (G). If cleaning is
needed, refer to directions below for instruction
before dirt cup reassembly and replacement.
What to Buy: Rinsable Filter
When used and maintained properly, your Rinsable
Filter should not need replacement within the
warranty period. If desired, additional filter is
available at Hoover.com or call 1-800-944-9200.
Ask for Hoover® Part No. 440002094
FILTER CLEANING
3.4 Remove rinsable filter made with HEPA media
(G), rinse with “a” side facing up in sink and allow filter
to COMPLETELY DRY for at least 24 hours before
replacing.
9
Actual model may vary from images shown.
CLEANING THE BRUSHROLL
!
CAUTION
3.5
A
3.6
B
C
!
To reduce the risk of injury from moving parts,
remove hand vac before cleaning or servicing.
3.5 Use a coin to rotate the locking button (A).
3.6 Remove the cover (B), take the brushroll (C) out
and clean out any debris or obstructions. (Do not
clean in water).
Assemble the brushroll back into place and ensure
it fits properly. Place cover back into place, and use
coin to rotate the locking button back to original
position.
4. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped in water,
take it to a service center prior to continuing use.
!
WARNING
!
To reduce risk of personal injury - turn vacuum off before servicing.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner wonʼt
run
1. Battery not charged.
Charge battery for 18-24 hours prior to first use.
Fully deplete battery and allow to cool for 15
minutes before recharging on charging base.
Repeat two more times. After three uses, allow
12-16 hours to recharge the battery.
2. Battery dead - wonʼt hold a
charge.
2. Visit hoover.com or call 1-800-944-9200 for
nearest authorized Hoover® dealer.
3. Needs service.
3. Visit hoover.com or call 1-800-944-9200 for
nearest authorized Hoover® dealer.
Hand Vac will
not run
1. Handvac not turned off before
charging.
1. Push power button a second time to turn on.
Cleaner wonʼt
pick-up or
low
suction
1. Dirt Cup not installed correctly.
1. Review Dirt Cup Removal and Cleaning
section pg. 9.
2. Dirt cup is full.
2. Empty dirt cup.
Dust
escaping
from cleaner
3. Battery charge is getting weak.
3. Charge battery.
4. Filter is dirty.
4. Clean filter. If filter needs to be replaced,
replace filter.
5. Clogged filter.
5. Remove filter and clean.
6. Nozzle/dirt passage clogged.
6. Disconnect nozzle by pressing release button
(see section 1.5) and remove obstruction.
1. Dirt cup is full.
1. Empty dirt cup.
2. Dirt cup not installed correctly.
2. Review Dirt Cup Removal & Replacement.
3. Filter not installed correctly.
3. Review Dirt Cup Removal & Replacement.
Actual model may vary from images shown.
10
5. SERVICE
Use only approved and genuine Hoover® filters, belts, and parts. Contact Hoover® for list of approved
accessories and parts.
To obtain approved Hoover® service and genuine Hoover® parts, locate the nearest Authorized Hoover®
Warranty Service Dealer (Depot) by:
Follow the service center link to find the service outlet nearest you.
Do not send your vacuum to Hoover®, Inc., Company in Glenwillow for service. This will only result in delay.
If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. Always
identify your vacuum by the complete model number when requesting information or ordering parts. (The
model number appears on the bottom of the vacuum.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
11
6. WARRANTY
LIMITED ONE YEAR WARRANTY
(Domestic Use)
This warranty does not apply to products
purchased outside the United States, including its
territories and possessions, outside a U.S. Military
Exchange and outside of Canada. This warranty
does not cover products purchased from a party
that is not an authorized retailer, dealer, or
distributor of Hoover® products.
WHAT THIS WARRANTY COVERS
When used and maintained in normal household
use and in accordance with the Ownerʼs Manual,
your HOOVER® product is warranted against
original defects in material and workmanship for
a full one year from date of purchase (the
“Warranty Period”). During the Warranty Period,
Hoover® will provide labor and parts, at no cost
to you, to correct any such defect in products
purchased in the United States, U.S. Military
Exchanges and Canada.
OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be
assigned. This Warranty shall be governed and
construed under the laws of the state of Ohio. The
Warranty Period will not be extended by any
replacement or repair performed under this
Warranty.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send
the product to either a Hoover® Authorized
Warranty Service Dealer along with proof of
purchase. For an automated referral to authorized
service outlets in the U.S.A., phone: 1-800-9449200 OR visit Hoover® online at www.hoover.
com. For additional assistance or information
concerning this Warranty or the availability of
warranty service outlets, phone the Hoover®
Consumer Response Center, Phone 1-800-9449200, Mon-Fri 8am-7pm EST.
THIS WARRANTY IS THE EXCLUSIVE
WARRANTY AND REMEDY PROVIDED BY
HOOVER®. ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING
WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR PARTICULAR PURPOSE, ARE
DISCLAIMED. IN NO EVENT WILL HOOVER
BE LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF ANY KIND OR NATURE TO OWNER OR
ANY PARTY CLAIMING THROUGH OWNER,
WHETHER
BASED
IN
CONTRACT,
NEGLIGENCE, TORT OR STRICT PRODUCTS
LIABILITY OR ARISING FROM ANY CAUSE
WHATSOEVER. Some states do not allow the
exclusion of consequential damages, so the
above exclusion may not apply to you. This
warranty gives you specific rights; you may also
have others that vary from state to state.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover: use of the product
in a commercial operation (such as maid,
janitorial and equipment rental services),
brushroll, improper maintenance of the product,
damage due to misuse, acts of God, nature,
vandalism or other acts beyond the control of
Hoover®, ownerʼs acts or omissions, use outside
the country in which the product was initially
purchased and resales of the product by the
original owner. This warranty does not cover
pick up, delivery, transportation or house calls.
However, if you mail your product to a Hoover®
Authorized Warranty Service Dealer, cost of
shipping will be paid one way.
12
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