Superset 4025 - The New School

Superset 4025 - The New School

Superset 4025*

(SX-2000*)

Notice

The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Corporation (MITEL). The information is subject to change without notice and should not be construed in any way as a commitment by MITEL or any of its affiliates or subsidiaries. MITEL and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate any such changes.

Nothing in this document may be reproduced in any manner, either wholly or in part for any use whatsoever, without written permission from Mitel Corporation.

* Trademark of MITEL Corporation

© Copyright 2000, MITEL Corporation

All rights reserved.

Printed in Canada.

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Imprimé au Canada.

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©Copyright 2000, MITEL Corporation

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Gedruckt in Kanada.

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La información contenida en este documento se considera correcta en todos sus aspectos pero Mitel Corporation (MITEL) no puede garantizarla. La información está sujeta a cambios sin previo aviso y en ningún caso debe considerarse la existencia de ningún tipo de compromiso por parte de MITEL o cualquiera de sus empresas afiliadas o subsidiarias. MITEL y sus filiales y empresas subsidiarias declinan toda responsabilidad por cualquier error u omisión que pueda contener este documento. Pueden publicarse revisiones o nuevas ediciones de este documento para incorporar tales cambios.

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Mitel Corporation.

* Marca comercial de MITEL Corporation

©Copyright 2000, MITEL Corporation

Reservados todos los derechos.

Impreso en Canadá.

IMPORTANT! This telephone is NOT suitable for direct connection to the public-switched telephone network.

Connect the telephone to a Mitel telephone system only.

IMPORTANT ! Ce poste téléphonique ne convient pas à la connexion au réseau téléphonique commuté public. Ne connectez ce poste téléphonique qu’à un système téléphonique Mitel.

IMPORTANTE: Este teléfono NO es apto para la conexión directa a la red telefónica pública. Debe conectarse

únicamente a un sistema telefónico Mitel.

Table of Contents

ABOUT YOUR PHONE

CUSTOMIZING YOUR PHONE

Ringer Control

Handset Receiver Volume Control

Speaker Volume Control

Display Contrast Control

Language Change

MAKING AND ANSWERING CALLS

Phonebook

Redial

Speed Call Keys

Speed Call - Personal

Handsfree Operation

Auto-Answer

CALL HANDLING

Hold

Transfer

Conference

Conference Split

Add Held

Swap

Call Forward

USING ADVANCED FEATURES

Do Not Disturb

Direct Paging

Reminder

Headset Operation

Music

Feature Access Codes

8

8

8

8

9

9

9

9

10

10

10

11

12

12

13

6

6

7

7

4

5

5

5

2

4

4

4

4

4

ABOUT YOUR PHONE

The SUPERSET 4025 has ten fixed-function keys (

SUPERKEY

,

TRANS/CONF

,

REDIAL

,

MESSAGE

,

HOLD

,

CANCEL

,

SPEAKER

,

MICROPHONE

, Δ , and ∇

)

and 14 personal keys with built-in status indicators. The personal key on the bottom right is always your Prime Line; the remaining personal keys can be programmed as Feature, Speed Call, or Line Appearance keys. See

Feature Keys

for personal key programming instructions.

Personal Keys can be programmed as Feature Keys (such as

Swap

key) by you or by your Administrator.

Your telephone also features three softkeys for feature access, an alphanumeric liquid crystal display (LCD) with contrast control, Handsfree operation, and a Message Indicator.

Note: When using the SuperKey, press Cancel to back up one menu level.

IMPORTANT NOTE FOR HEADSET USERS:

Mitel Headsets with Feature Control Switch (PN9132-800-500-NA/9132-800-501-NA) must be installed in the dedicated headset jack (the jack nearest the front of the set). Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick-disconnect plug restores handset operation.

Telephone status indicators

When line is:

Idle

Busy

Ringing

On hold at your set

On hold at another set

the indicator is:

Off

On

Flashing slowly

Flashing rapidly

Flashing slow on/fast off

TIPS FOR YOUR COMFORT AND SAFETY

Don’t cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver or headset. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.

Adjusting the viewing angle

The stand built into your phone tilts to give you a better view of the keys and display.

To tilt your telephone for better viewing:

Press the tilt-release paddle on the telephone base.

Tilt your telephone to the desired angle

.

Release the tilt-release paddle

.

CUSTOMIZING YOUR PHONE

Ringer Control

To adjust the Ringer Volume while the set is ringing:

Press

Δ or

.

To adjust the Ringer Pitch while the set is idle:

Press

SUPERKEY

.

Press the

No

softkey until "Ringer Adjust?" appears.

Press

Press the the

Yes

Yes

softkey. softkey.

Press Δ or ∇ .

Press

SUPERKEY

.

Handset Receiver Volume Control

To adjust the Handset Receiver Volume when you are using the handset:

Press

Δ or

.

Speaker Volume Control

To adjust the Speaker Volume during a Handsfree conversation:

Press

Δ

or

.

Display Contrast Control

To adjust the Display Contrast while your set is idle:

Press Δ or ∇ .

Language Change

To change the display language:

Press

SUPERKEY

.

Press the

No

softkey until "Language?" appears.

Press the

Yes

softkey.

Press the

Change

softkey.

Press the

No

softkey until the desired language appears.

Press the

Yes

softkey.

MAKING AND ANSWERING CALLS

To make a call:

Lift the handset.

If you want to use a Non-Prime Line, press a Line Appearance key.

Dial 9 + the number.

–or–

Press a Speed Call key.

–or–

Press

REDIAL

.

To answer a call:

Lift the handset.

–or–

Press the flashing Line Appearance key and lift the handset.

Phonebook

For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display; for example, if the letter C is required, press the digit 2 three times. Use the  softkey to correct errors. If the next letter in a name is on the same key as the previous letter, press the  softkey before proceeding. If required, use the  softkey to add a space between the first and last name.

To use Phonebook:

Press the

Phonebook

softkey.

Enter the name of the desired party.

Press the

Lookup

softkey.

If no match exists, edit the original entry.

If the name is not unique, press the

Next

softkey.

Do one of the following:

– To make the call, press the

Call

softkey.

– To edit the entry, press the

Retry

softkey.

– To exit, press

SUPERKEY

.

Redial

To redial the last number that you manually dialed:

Lift the handset.

Press

REDIAL

.

Speed Call Keys

You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call

Key during a call to send a multi-digit password, for instance).

To dial a stored Speed Call number:

Lift the handset.

Press a Speed Call key.

To store a Speed Call number:

Press

SUPERKEY

.

Press the

No

softkey until "Personal Keys?" appears.

Press the

Yes

softkey.

Press a personal key that isn`t a line key.

Press

Press the the

Change

Yes

softkey. softkey.

Do one of the following:

– To enter a new number, dial the number.

Press

HOLD

between digits to create a pause during dialing – press

HOLD

more than once to lengthen the pause.

To enter a trunk flash, press

TRANS/CONF

. (See "Trunk Flash" for more information about the use of this feature.)

– To enter the last number dialed, press

REDIAL

.

If you want the number to be private, press the

Press

Press the

Save

softkey.

SUPERKEY

.

Priv

softkey.

Handsfree Operation

To use Handsfree Operation to make calls:

If you want to use a Non-Prime Line, press a Line Appearance key.

Dial the number.

Communicate by using the speaker and the microphone.

To use Handsfree Operation to answer calls:

Press the flashing line key.

Communicate by using the speaker and the microphone.

To hang up while using Handsfree Operation:

Press

SPEAKER

.

To temporarily disable the microphone during Handsfree Operation:

Press

MICROPHONE

(the microphone LED turns off).

To re-enable the microphone and return to the conversation:

Press

MICROPHONE

(the microphone LED turns on).

To disable Handsfree Operation:

Lift the handset.

To return to Handsfree Operation:

Press

SPEAKER

.

Hang up.

Auto-Answer (Do Not Use this Feature!)

To enable or disable Auto-Answer:

Press

SUPERKEY

.

Press the

No

softkey until "Auto Answer?" appears.

Do one of the following:

– To enable Auto-Answer, press the

TurnOn

softkey.

– To disable Auto-Answer, press the

TurnOff

softkey.

To answer a call when you hear ringback:

Communicate by using the speaker and the microphone

To terminate a call:

Press

CANCEL

.

–or–

Wait for the caller to hang up.

CALL HANDLING

Hold

To place a call on Hold:

Press

HOLD

.

To retrieve a call from Hold:

Lift the handset.

Press the flashing line key.

Transfer

To Transfer an active call:

Press

TRANS/CONF

.

Dial the number of the third party.

Do one of the following:

– To complete the Transfer, hang up.

– To announce the Transfer, wait for an answer, consult, and hang up.

– To cancel the Transfer, press

CANCEL

.

Conference

To form a Conference when a two-party call is already in place, or to add another party to an existing

Conference:

Press

TRANS/CONF

.

Dial the number of the next party.

Wait for an answer.

Press

TRANS/CONF

.

To leave a Conference:

Hang up.

Conference Split

To Split a Conference and speak privately with the original party:

Press the

Split

softkey.

Add Held

To move a call on Hold to another line appearance:

Press the available line key.

Press the

Addheld

softkey.

Press the flashing line key.

To add a call on Hold to an existing conversation or conference:

Press the

Addheld

softkey.

Press the flashing line key.

Swap

To call another party when you are in an established two-party call:

Press

TRANS/CONF

.

Dial the number.

To alternate between the two parties:

Press the

Trade

softkey.

Call Forward

Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your telephone. B-Int redirects internal calls when your telephone is busy, and B-

Ext redirects external calls when your telephone is busy. NA-Int redirects internal calls after several rings if you don't answer, and NA-Ext redirects external calls after several rings if you don't answer.

Note: For information about "I Am Here", see Call Forward - Remote.

To program Call Forward:

Press

SUPERKEY

.

Press the

No

softkey until "Call Forwarding?" appears.

Press the

Yes

softkey.

Press

Press

If a number is already programmed, press

Press the the the

Next

softkey

Review

softkey.

Program

until the type of Call Forward appears (see above).

softkey. the

Change

Dial the destination number.

Press the

Save

softkey.

To turn Call Forward on and off (once it has been programmed): softkey.

Press

Press

Press

Press

Press

Press

SUPERKEY

the the the the the

No

Yes

Next

Review

Change

. softkey until "Call Forwarding?" appears. softkey. softkey until the type of Call Forward appears. softkey. softkey.

Do one of the following:

– To turn Call Forward on, press the

TurnOn

softkey.

– To turn Call Forward off, press the

TurnOff

softkey.

USING ADVANCED FEATURES

Do Not Disturb

To activate or deactivate Do Not Disturb:

Press the

Do Not Disturb

feature key.

Direct Paging

Direct Paging allows you to page a party through their telephone speaker. If the paged party has Off-Hook

Voice Announce enabled, the page will be heard even when the party is on a handset or headset call.

To page a party:

Lift the handset or press microphone.

Press the

Direct Paging

feature key.

Dial the extension number.

Speak to the dialed party after the tone.

If Handsfree Answerback has been turned on at your set and you receive a Direct Page while your set is idle, or while you are on a handset of headset call, a handsfree call will automatically be established after a single burst of tone.

The following instructions assume that Handsfree Answerback is not enabled on your set.

To answer a Direct Page (indicated by a single burst of tone):

Lift handset.

- or -

Press

MICROPHONE

.

To answer a page while using the handset:

Press

MICROPHONE

.

To enable or disable Handsfree Answerback:

Press

MICROPHONE

while the set is idle.

Reminder

To program a Reminder:

Press

SUPERKEY

.

Press the

No

softkey until "Timed Reminder?" appears.

Press the

Yes

softkey.

Enter the time in 24-hour format.

Press the

Save

softkey.

To view, change, and/or cancel a pending Reminder:

Press

SUPERKEY

.

Press the

No

softkey until "Timed Reminder?" appears.

Press the

Yes

softkey.

• Do one of the following:

– To change the Reminder, press the

Change

softkey, enter the new time, and press the

Save

softkey.

– To cancel the Reminder, press the

Clear

softkey.

– To exit without canceling the Reminder, press

SUPERKEY

.

To acknowledge a Reminder when your set rings once:

Press the

Confirm

softkey.

Headset Operation

To enable Headset Operation:

Press the

Headset

feature key.

To answer a call (when Auto Answer is disabled):

Press the flashing line key.

To hang up:

Press

CANCEL

.

To disable Headset Operation:

Press the

Headset

feature key.

Music

To turn Music on and off when the set is idle:

Press

SUPERKEY

.

Press the

No

softkey until "Music?" appears.

Do one of the following:

– To turn the music on, press the

TurnOn

softkey.

– To turn the music off, press the

TurnOff

softkey.

Press

SUPERKEY

.

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