KVH Industries TracVision M7 Installation guide

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TracVision M7

Switchplate Configuration

TracVision ® M7 Installation Guide

Switchplate Configuration

These instructions explain how to install the TracVision M7 satellite TV antenna system on a vessel. Complete instructions on how to use the system are provided in the User’s Guide.

Installation Steps

1. Inspect Parts and Get Tools ...............3

2. Plan the Antenna Installation ............4

3. Plan the Belowdecks Installation ......5

4. Prepare the Antenna Site....................6

5. Remove the Restraint..........................7

6. Wire the Antenna ................................8

7. Mount the Antenna .............................9

8. Wire the Switchplate.........................10

9. Wire the Receiver(s) ..........................11

10. Connect Power .................................. 13

11. Mount the Switchplate ..................... 14

12. Connect a Laptop to the Antenna... 15

13. Select Satellites................................... 16

14. Enter Your Latitude & Longitude .. 18

15. Run Check Switch Tests................... 19

16. Set the LNB Skew Angle .................. 21

17. Educate the Customer ...................... 22

Who Should Install the System?

To ensure a safe and effective installation, KVH recommends that a KVH-authorized marine technician install the TracVision antenna. KVH-authorized technicians have the tools and electronics expertise necessary to install the system. To find a technician near you, visit www.kvh.com/wheretogetservice .

Linear vs. Circular Systems

The installation process differs slightly depending on the type of LNB (low noise block) that is installed in the antenna (linear or circular). These differences are noted throughout this manual.

Appendix B on page 27 notes the satellites available for each LNB type and geographic region.

Technical Support

If you need technical assistance, please contact KVH Technical Support:

North/South America, Australia:

Phone: +1 401 847-3327

E-mail: [email protected]

(Mon.-Fri., 9 am-6 pm ET, -5 GMT)

(Sat., 9 am-2 pm ET, -5 GMT)

Europe, Middle East, Asia:

Phone: +45 45 160 180

E-mail: [email protected]

(Mon.-Fri., 8 am-4:30 pm, +1 GMT)

KVH, TracVision, and the unique light-colored dome with dark contrasting baseplate are registered trademarks of KVH Industries, Inc.

All other trademarks are property of their respective companies. The information in this document is subject to change without notice.

No company shall be liable for errors contained herein. © 2007-2011 KVH Industries, Inc., All rights reserved. 54-0417 Rev. D

1

1

Inspect Parts and Get Tools

Before you begin, follow these steps to make sure you have everything you need to complete the installation.

a. Unpack the box and ensure it contains everything shown on the Kitpack Contents

List. Save the packaging for future use.

IMPORTANT!

Always lift the antenna by the baseplate and never by the radome or any portion of the

internal antenna assembly (see Figure 1).

Figure 1: TracVision M7 System Components

Antenna

Radome

Baseplate

b. Carefully examine all of the supplied parts to ensure nothing was damaged in shipment.

c. Gather all of the tools and materials listed below. You will need these items to complete the installation.

• Flat-head and Phillips-head screwdrivers

• Electric drill and 1/2" (13 mm), 5/32"

(4 mm), and 3/32" (2.25 mm) drill bits

• 3" (80 mm) hole saw

• Socket wrenches

• 7/16" open-end wrench

• Torque wrench and 2 mm allen hex key

(only required for linear systems without

Auto Skew capability)

• Light hammer and center punch

• Adhesive tape and scriber or pencil

• Wire strippers and terminal lug crimper

• RG-6 or RG-11 RF coax cable(s) with

Snap-N-Seal ® F-connectors (see Step 6a)

• Augat IT1000 connector installation tool

• Power cable (see Figure 2)

• Silicone sealant, self-vulcanizing tape, or equivalent

• Satellite TV receiver and TV (see Figure 3 for a list of validated U.S./Canadian receivers)

• Windows

®

laptop PC with Windows

HyperTerminal or KVH Flash Wizard

Switchplate

Figure 2: Power Cable Guidelines

Cable Length

< 40 ft (12 m)

40-70 ft (12-21 m)

Use Cable Gauge

14AWG (2.5mm

2

)

12AWG (4mm 2 )

Figure 3: KVH-Validated U.S./Canadian Receivers

Standard-Definition Models

DIRECTV DISH Network Bell TV

D12

D11

D10

311

211k

211

4100

3100

High-Definition (HD) Models

DIRECTV DISH Network Bell TV

HD not supported

211k

211

6100

6131

3

4

2

Plan the Antenna Installation

Consider the following antenna installation guidelines:

• Minimize blockage. The antenna requires a clear view of the sky to receive satellite TV

(see Figure 4). The fewer obstructions, the better the system will perform.

• Make sure the mounting surface is wide enough to accommodate the antenna’s base

(see Figure 5). Also make sure it is flat, level

(within ±1°), strong enough to support the antenna’s weight (55 lbs, 25 kg), and rigid enough to withstand vibration.

• Select a location that is as close as possible to the intersection of the vessel’s fore-and-aft centerline and midships.

• Do not mount the antenna at the same level as the radar because the radar’s energy might overload the antenna. Ideally, you should mount the antenna 4 ft (1.2 m) above the radar, outside the beam path of the radar.

IMPORTANT!

Be sure to follow the guidelines above.

Damage caused by an improper installation is not covered under KVH warranty.

Figure 4: Blockage from Obstruction

Mast

Blocked!

Look Angle

Vessel Platform

Figure 5: Antenna Dimensions

TracVision Antenna

Side View

26.2"

(66.5 cm)

12"

(30.5 cm)

6"

(15.2 cm)

Bottom View

6"

(15.2 cm)

12"

(30.5 cm)

4 x 1/2"

( 13 mm)

26.2"

(66.5 cm)

3

Plan the Belowdecks Installation

Consider the following switchplate installation guidelines:

• Select a switchplate mounting location in a dry, well-ventilated area belowdecks away from any heat sources or salt spray.

• Be sure to leave enough room at the switchplate’s rear panel for connecting the cables and maintaining a service loop (see

Figure 6 for switchplate dimensions).

• The supplied data cable is 100 ft (30 m) long.

Be sure to locate the switchplate close enough to the antenna for the cable to reach, while allowing adequate slack for a service loop.

(Circular and Sky Mexico only) The grounding block should be located within

95 ft (28 m) of the antenna, within 5 ft (1.5 m) of the primary receiver, and within 25 ft

(7.6 m) of a suitable vessel AC ground.

Figure 6: Switchplate Dimensions

4.39"

(111.5 mm)

2.16"

(54.9 mm)

Top View

2.96"

(75.2 mm)

Front View

Prepare the Switchplate Mounting Site

Once you have identified a suitable switchplate mounting site, follow these steps to prepare the site for installation.

NOTE: If you prefer, you may install the switchplate within a standard electrical panel instead.

a. Using the switchplate mounting template provided at the end of this manual, mark and cut out a hole in the mounting surface to accommodate the switchplate (see Figure 7).

b. Using the same template, mark the locations for the four switchplate mounting holes.

c. Drill a 3/32" (2.25 mm) hole at the four mounting hole locations. Later, you will mount the switchplate using four #6 screws.

Figure 7: Switchplate Mounting Holes Layout

3.82"

(97 mm)

.32" (8 mm)

3/32" ( 2.25 mm)

Mounting Hole (x4)

2.36"

(60 mm)

.16" (4 mm)

Panel Cutout

3.19"

(81 mm)

2.05"

(52 mm)

5

6

4

Prepare the Antenna Site

Once you have identified a suitable antenna mounting site, according to the guidelines

provided on page 4, follow these steps to drill the

mounting holes and cable access hole to prepare the site for installation.

a. Unfold the antenna mounting template

(supplied in the Customer Welcome Kit) and place it onto the mounting surface. Make sure the “FWD” (forward) arrow points toward the bow and is parallel to the vessel’s centerline (see Figure 8).

NOTE: You don’t need to mount the antenna exactly on the vessel’s centerline (the closer, the better), but the antenna’s forward arrow must be parallel to it.

b. Using a light hammer and center punch, mark the locations for the four mounting holes and cable access hole on the mounting surface in the locations indicated on the template.

c. Drill a 1/2" (13 mm) hole at the four mounting hole locations you marked in

Step b. Later, you will insert four 3/8"-16 bolts through these holes to secure the antenna to the mounting surface.

d. Cut out the 3" (80 mm) cable access hole in the location you marked in Step b. Smooth the edges of the hole to protect the cables.

Later, you will route the data, power, and RF cables through this hole and into the vessel.

e. Clean and dry the antenna mounting surface.

f. Peel off the paper backing from the supplied foam seal to expose the adhesive. Then press the foam seal down firmly onto the mounting surface, ensuring the hole in the foam seal aligns with the cable access hole in the mounting surface (see Figure 9).

NOTE: Apply the foam seal to the vessel mounting surface, not to the antenna’s baseplate. You will have difficulty connecting the cables to the antenna if the foam seal is attached to the baseplate.

Figure 8: Antenna Mounting Holes Layout

12"

(305 mm)

1/2" ( 13 mm)

Mounting Hole (x4)

Figure 9: Foam Seal

Align with

Cable Access

Hole

FWD

3" ( 80 mm)

Cable Access Hole

12"

(305 mm)

5

Remove the Restraint

Inside the antenna, a foam block prevents the antenna assembly from moving during shipment. Follow these steps to remove this shipping restraint.

a. Remove the six #10-32 Phillips screws securing the radome to the baseplate (see

Figure 10). Carefully lift the radome straight up until clear of the antenna assembly and set it aside in a safe place.

TIP: If you keep the radome topside, secure it with a lanyard to prevent it from falling overboard.

b. Remove the foam block that is wedged beneath the antenna’s reflector (see

Figure 11). Save this restraint for future use; the customer will need to reinstall it if he/she needs to relocate or reship the antenna.

IMPORTANT!

Once you have removed the restraint, keep the antenna level as much as possible and handle the antenna very carefully. Prevent the internal antenna assembly from rotating freely within the baseplate to avoid damaging the limit switch.

Figure 10: Removing the Radome

#10-32 Screw (x6)

Figure 11: Foam Block Shipping Restraint

Shipping Restraint

7

8

6

Wire the Antenna

Follow these steps to connect the data, power, and RF cables to the antenna.

a. First determine the number of RF coax cables you need to connect to the antenna for your particular installation (see Figure 12). (See

Figure 13 to determine the type of cable required.)

b. Route the data, power, and RF cables belowdecks through the 3" (80 mm) cable access hole. Leave an adequate service loop, approximately 8" (20 cm) of slack, in the cables for easy serviceability. Later, you will connect the data and power cables to the switchplate and the RF cable(s) to the receiver(s).

c. Connect the data cable to the “Data” connector on the bottom of the antenna (see

Figure 14). Hand-tighten until the cable locks in place; do not use excessive force.

d. Connect the power cable to the “Power” connector on the bottom of the antenna.

Hand-tighten until the cable locks in place; do not use excessive force.

e. Connect the RF coax cable(s) to the antenna.

If you need to connect just one RF cable, connect the cable to the “RF1” connector on the bottom of the antenna. Hand-tighten, then tighten with a 7/16" wrench for 1/4 turn to ensure an electrical connection. Connect any additional RF coax cables to the antenna’s RF2, RF3, and RF4 connectors, in that order.

TIP: If you connect two or more RF cables, label both ends of each cable to match the connector. This will make it easier to identify the cables later.

f. Seal the RF cable connections with silicone sealant, self-vulcanizing tape, or equivalent.

Figure 12: Number of RF Coax Cables to Connect to Antenna

Connecting to:

System with Circular Dual LNB

1 receiver

2 or more receivers

System with Linear Dual LNB

1 receiver

2 receivers

System with Linear Quad LNB

1 receiver

2 receivers

3 receivers

4 or more receivers

# RF Cables

1

2*

1

2

1

2

3

4*

* Multiswitch required for additional receivers.

Figure 13: RF Cable Guidelines

Cable Length

<= 75 ft (23 m)

> 75 ft (23 m)

Use Cable Type

RG-6

RG-11

Figure 14: Connectors on Bottom of Antenna

RF3

Power

RF1

RF4

RF2

Data

7

Mount the Antenna

Follow these steps to mount the antenna to the mounting surface.

a. Place the antenna baseplate over the holes drilled in the mounting surface. Ensure the forward arrow inside the baseplate points toward the bow and is parallel to the vessel’s centerline (see Figure 15).

IMPORTANT!

You will need to rotate the antenna assembly by hand to see all four mounting holes. Rotate the antenna assembly slowly. If it hits a mechanical stop with excessive force, the limit switch might become damaged.

Figure 15: Forward Arrow in Antenna Baseplate

b. At each of the four baseplate mounting holes, place a 3/8" flat washer on a 3/8"-16 bolt and insert the bolt into the hole (with preinstalled

3/8" shoulder washer) from above (see

Figure 16).

NOTE: To enable proper grounding, ensure the preinstalled shoulder washers are in place, and were not dislodged during handling (see Figure 16).

c. Secure each mounting bolt to the mounting surface using a 3/8" shoulder washer, a

3/8" flat washer, and a 3/8"-16 lock nut from below. Tighten all four bolts until the four rubber feet on the baseplate are bottomed against the mounting surface and the foam seal is fully compressed. KVH recommends that you tighten the bolts to between 12 and

16 ft-lbs (16.2 and 21.7 N-m) of torque.

TIP: If you are installing a linear system that does not have Auto Skew capability, keep the radome off for now. You will need to adjust the skew angle of the antenna’s LNB.

d. Reinstall the radome onto the antenna. Secure in place with the six #10-32 screws you removed in Step 5a.

e. Install a protective plastic screw cap

(supplied in the kitpack) over each radome screw.

Figure 16: Mounting the Antenna (Side View)

Preinstalled

3/8"-16 Bolt (x4)

3/8" Flat Washer (x4)

3/8" Shoulder Washer (x4)

Antenna Baseplate

Rubber Foot (x4)

Mounting Surface

3/8" Shoulder Washer (x4)

3/8" Flat Washer (x4)

3/8"-16 Lock Nut (x4)

9

10

8

Wire the Switchplate

Follow these steps to connect the switchplate to the antenna.

a. First dress the data and power cables from the antenna. Strip back the insulation of each wire approximately 1/4" (6 mm) and gently twist each wire to ensure a good electrical connection.

b. Connect the data cable from the antenna to the terminal board on the back of the

switchplate (see Figure 17). Be sure to match

the wire colors with the terminal board label.

Tighten the terminal screws to secure all wires in place.

IMPORTANT!

The diagram refers to wires by body color/

stripe color. For example, “Brown/White” means the brown wire with the white stripe.

Figure 17: Switchplate Wiring - Antenna Data Cable

IMPORTANT!

Do not connect the data cable’s drain wire

(shield) to anything. You can simply snip it from the cable.

c. Connect the power cable from the antenna to the switchplate’s power output terminals (see

Figure 18).

Body/Stripe

Brown/White

White/Brown

Orange/White

White/Orange

Gray/White

White/Gray

Antenna

Data Cable

Figure 18: Switchplate Wiring - Antenna Power Cable

Antenna Power Cable

Ground (Black)

+12 VDC (Red)

+ –

9

Wire the Receiver(s)

Circular and Sky Mexico

If you are installing a circular system, or a linear system for Sky Mexico, follow these steps to connect the customer’s satellite TV receiver(s) to the TracVision system.

Figure 19: Wiring the Receivers to the Antenna

a. Connect the RF1 cable from the antenna to

the grounding block, as shown in Figure 19.

Label this grounding block connector “RF1.”

b. If you are connecting multiple receivers, connect the RF2 cable from the antenna to the grounding block. Label this connector “RF2.”

c. Attach the supplied ground wire to either ground screw on the grounding block.

Connect the other end of the wire to a suitable vessel AC ground.

d. Using the two #6 screws supplied with the grounding block, mount the grounding block inside the vessel.

Grounding

Block

RF2

(Optional)

Antenna

RF2

(Optional)

RF1

RF1

#6 Mounting

Screw (x2)

Ground Wire

Vessel

AC Ground

IMPORTANT!

If you wish to connect three or more receivers

to the antenna, see Appendix A on page 25

(circular) or page 26 (Sky Mexico).

Primary Receiver

Satellite In

TV ANT/CABLE IN

R

OUT TO TV

SATELLITE IN AUDIO

L

VIDEO S-VIDEO PHONE JACK

This receiver controls satellite selection

e. If you are connecting two receivers to the

TracVision system, decide which receiver will be the primary receiver. The primary receiver controls satellite selection.

NOTE: The secondary receiver will be able to select channels carried on the satellite that is currently selected by the primary receiver.

Secondary Receiver - Optional

Satellite In TV ANT/CABLE IN

R

OUT TO TV

SATELLITE IN AUDIO

L

VIDEO S-VIDEO PHONE JACK

f. Connect the supplied 5-ft RF cable from the

“RF1” connector on the grounding block to the “Satellite In” connector on the primary

receiver (see Figure 19).

g. If you are connecting two receivers, connect an RF cable from the “RF2” connector on the grounding block to the “Satellite In” connector on the secondary receiver.

h. Connect the receiver(s) to the customer’s television(s). Follow the instructions in the receiver’s manual.

11

9

Wire the Receiver(s)

If you are installing a linear system (with the exception of Sky Mexico), follow these steps to connect the customer’s satellite TV receiver(s) to the TracVision system.

a. If you are connecting multiple receivers to the

TracVision system, decide which receiver will be the primary receiver. The primary receiver controls satellite selection.

NOTE: The additional receiver(s) will be able to select channels carried on the satellite that is currently selected by the primary receiver.

b. Connect the RF1 cable from the antenna to the “Satellite In” connector on the primary

receiver (see Figure 20).

c. If you have a second receiver, connect the

RF2 cable from the antenna to the “Satellite

In” connector on the second receiver.

d. If the system is equipped with a quad LNB and you have a third receiver, connect the

RF3 cable from the antenna to the “Satellite

In” connector on the third receiver.

e. If the system is equipped with a quad LNB and you are connecting a fourth receiver, connect the RF4 cable from the antenna to the

“Satellite In” connector on the fourth receiver.

IMPORTANT!

Be sure all receivers are grounded. If the receiver has a 2-prong power plug, run a ground wire from the receiver’s chassis to a suitable ground point. If a potential exists between AC and DC grounds, connect the wire to the switchplate’s DC return instead.

Figure 20: Wiring the Receivers to the Antenna

Antenna

Linear Systems

Receiver #1 (Primary)

RF1

Satellite In

TV ANT/CABLE IN

R

OUT TO TV

SATELLITE IN AUDIO

L

VIDEO S-VIDEO PHONE JACK

This receiver controls satellite selection

Receiver #2

RF2

(Optional)

Satellite In TV ANT/CABLE IN

SATELLITE IN

OUT TO TV

R

AUDIO

L

VIDEO S-VIDEO PHONE JACK

Quad LNB Only

Receiver #3

RF3

(Optional)

Satellite In

TV ANT/CABLE IN

R

SATELLITE IN

OUT TO TV

AUDIO

L

VIDEO S-VIDEO PHONE JACK

Receiver #4

RF4

(Optional)

Satellite In

TV ANT/CABLE IN

R

OUT TO TV

SATELLITE IN AUDIO

L

VIDEO S-VIDEO PHONE JACK

NOTE: If you need to connect more than four receivers to the TracVision system, install an active multiswitch that generates a 22 KHz tone (such as

Spaun model SMS 5602 NF - KVH part #19-0413).

Connect the multiswitch in accordance with the manufacturer’s instructions.

12

f. Connect the receiver(s) to the customer’s television(s). Follow the instructions in the receiver’s manual.

10

Connect Power

Follow these steps to connect power. The switchplate supplies power to the antenna.

a. Before you begin, disconnect vessel power.

CAUTION

For your own safety, disconnect vessel power and make sure the circuit is dead before you connect any power wires.

Figure 21: Switchplate Wiring - Vessel Power Cable

Vessel Power

Ground

+12 VDC

+

b. Connect a power cable to 12 VDC (4 amps continuous) vessel power (for cable specifications, see Figure 2 on page 3).

Route the other end to the switchplate.

IMPORTANT!

Power supplied to the antenna must not fall below 12 VDC or exceed 16 VDC.

c. Detach the two terminal connectors from the back of the switchplate and crimp them onto the power cable’s wires.

d. Connect the power cable wires to the power

(+) and ground (-) input terminals on the

switchplate (see Figure 21).

13

14

11

Mount the Switchplate

In Step 3 on page 5, you identified a suitable location for the switchplate and cut out the mounting hole in the mounting surface. Now follow these steps to mount the switchplate.

NOTE: As an alternative, the switchplate includes two additional mounting holes for installing within an electrical panel. If you chose this option, simply use two of the #6 screws to mount the switchplate to the panel.

a. Align the four mounting holes in the switchplate with the holes in the mounting surface (see Figure 22).

b. Mount the switchplate to the mounting surface using four #6 screws.

c. Gently snap the front cover onto the switchplate to conceal the mounting screws.

Figure 22: Mounting the Switchplate

Mounti ng Surf ace

Switchp late

5/32" ( 4 mm)

Mounting Hole (x4)

#6 Screw (x4)

Front

Cover

12

Connect a Laptop to the Antenna

To set up the antenna for your customer’s needs, you will need to connect your laptop computer to the TracVision system then enter commands via

Windows HyperTerminal (or equivalent).

TIP: If you are a KVH-authorized technician, you can use the KVH Flash Update Wizard instead of

HyperTerminal. Enter commands in the wizard’s

“TracVision Antenna Comms” window.

a. Using a PC serial data cable, connect your laptop to the DB9 Maintenance port on the front of the switchplate (see Figure 23). Then make sure nothing is connected to the DB9 port on the back of the switchplate.

NOTE: If your computer does not have a DB9 serial

COM port, you can use the USB-to-RS232 adapter manufactured by IOGear (IOGear part number

GUC232A) or Belkin (Belkin part number F5U257,

F5U109, or F5U409). Windows Vista users should use one of the Belkin models; 64-bit Windows Vista/7 users should use Belkin #F5U257.

b. Open Windows HyperTerminal and establish the following settings for your COM port (see

Figure 24):

• Bits per second: 9600

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

TIP: To view characters on the screen as you type, set up HyperTerminal to echo typed characters. Select

“Properties” from the File menu; select “ASCII

Setup” at the Settings tab; then select “Echo typed characters locally” at the ASCII Setup window.

c. Ensure the antenna has a clear, unobstructed view of the sky.

d. Apply power to the satellite TV receiver(s) and the switchplate (see Figure 23). Wait one minute for system startup.

e. Data should now be scrolling in your

HyperTerminal window (see Figure 25). If no data appears, check your connections and make sure you’re using the right COM port.

Figure 23: Switchplate Front Panel

ON

OFF

Maintenance Port

Figure 24: HyperTerminal Settings

Maintenance Port

Figure 25: Antenna Data Scrolling in Window

15

13

Select Satellites

Follow these steps to set up a circular system for the desired service provider and satellites.

IMPORTANT!

The antenna is programmed at the factory for the following default satellite pair:

DSS_101 & DSS_119 (DIRECTV Dual-Sat)

If these are the customer’s desired satellites,

skip this step and proceed to page 22.

Circular Systems

Figure 26: Recommended Areas for DISH 1000 Satellites

IMPORTANT!

If you wish to receive DISH Network’s threesatellite service, use the map in Figure 26 to help determine the appropriate DISH 1000 mode for your area. Check with DISH Network

for local channels availability. If you want DISH

1000/61 service, skip this step and proceed to

page 18. If you want DISH 1000/129 service,

follow the procedure below.

Enter the following commands via Windows

HyperTerminal or KVH Flash Update Wizard:

a. Type HALT then press Enter.

b. Type DEBUGON then press Enter.

c. Option 1: Type the appropriate command in

Figure 27 for the desired satellite TV service.

Option 2: If your desired setup is not listed in

Figure 27, type the following command to install a custom pair of satellites from the antenna’s library. Then press Enter.

SATINSTALL,SatelliteA,SatelliteB

SatelliteA = Name of 1st desired satellite

SatelliteB = Name of 2nd desired satellite or NONE for a single satellite

See Appendix B on page 27 for a list of all

available satellites.

NOTE: If you don’t find the satellite you want, you can set up user-defined satellites. Refer to the associated Application Note on the KVH Partner

Portal (KVH-authorized technicians only).

16

d. Type ZAP then press Enter. The antenna restarts. Wait one minute for system startup.

= DI S H 129 S atellite Recommended

= DI S H 61 S atellite Recommended

Figure 27: Satellite Install Commands for Common Services

Service

(Satellites)

DISH 1000/129

(119, 110, 129)*

DISH 1000/61

(119, 110, 61)

DISH 500

(119, 110)

Bell TV

(91, 82)

Command

SATINSTALL,TRISAT,

DISH

SATINSTALL,TRISAT,

DISH61

SATINSTALL,ECHO_119,

ECHO_110

SATINSTALL,EXPRESSTV,

EXPRESSVU

* Optional Master Receiver Selector (KVH part #72-0412) required for automatic satellite switching; multiswitch

(KVH part #72-0310) required for manual switching; see

Appendix A on page 25.

EXAMPLE

Programming DISH Network’s 119, 110, and

129 satellites:

HALT

DEBUGON

SATINSTALL,TRISAT,DISH

ZAP

13

Select Satellites

Follow these steps to set up a linear system for the desired pair of satellites.

IMPORTANT!

The antenna is programmed at the factory for the following default satellite pair:

ASTRA & HOTBIRD

If these are the customer’s desired satellites, you may skip Steps a-d and proceed to Step e.

Linear Systems

Figure 28: Satellite Install Commands for Tri-Sat Modes

Satellites

A = Hotbird

B = Astra 1

C = Astra 2S

A = Hotbird WB

B = Astra 1

C = Astra 2S

A = Hotbird WB

B = Sirius

C = Thor

Command

SATINSTALL,TRISAT,

EUR

SATINSTALL,TRISAT,

EWB

SATINSTALL,TRISAT,

SCN

Enter the following commands via Windows

HyperTerminal or KVH Flash Update Wizard:

a. Type HALT then press Enter.

b. Type DEBUGON then press Enter.

c. Option 1: Type the appropriate command in

Figure 28 for the desired Tri-Sat mode.

Option 2: If your desired setup is not listed in

Figure 28, type the following command then press Enter. Italics indicate a variable.

SATINSTALL,SatelliteA,SatelliteB

SatelliteA = Name of 1st desired satellite

SatelliteB = Name of 2nd desired satellite or NONE for a single satellite

See Appendix B on page 27 for a list of all

available satellites. Be sure to enter the satellite names as they appear in the library.

NOTE: If you don’t find the satellite you want, you can set up user-defined satellites. Refer to the associated Application Note on the KVH Partner

Portal (KVH-authorized technicians only).

d. Type ZAP then press Enter. The antenna restarts. Wait one minute for system startup.

e. Set up the receiver(s) for the same satellites, and in the same order, that you set them up in the antenna (see Figure 29).

EXAMPLE

Programming the PAS 9 satellite for Sky

Mexico service:

HALT

DEBUGON

SATINSTALL,PAS_9,NONE

ZAP

Figure 29: Antenna and Receiver Satellite Synchronization

Antenna

Sat. A

Sat. B

Sat. C*

Receiver

Alternative 1 or A

Alternative 2 or B

Alternative 3 or C

* Sat. C only applies to Tri-Sat modes.

DiSEqC

DiSEqC 1

DiSEqC 2

DiSEqC 3

17

18

14

Enter Your Latitude & Longitude

This step does not apply to linear systems with

Auto Skew capability.

Follow these steps to enter your vessel’s latitude and longitude into the antenna. If you are installing a linear system that does not have

Auto Skew capability, this step is required. If you are installing a circular system, this step is highly recommended, especially for DISH Network and

Bell TV configurations.

NOTE: The antenna will use your position data to speed up satellite acquisition. If the antenna knows where you are, it knows where it should start looking for the satellite (see Figure 30). In addition, for a linear system, the antenna will use your position information to calculate the correct LNB skew angle.

TIP: You can determine your approximate latitude and longitude in Europe or North America from the

position grids provided in Appendix C on page 28.

To enter your position information into the antenna, enter the following commands via

Windows HyperTerminal or KVH Flash Update

Wizard:

a. Type HALT then press Enter.

b. Type DEBUGON then press Enter.

c. Type the following command then press

Enter. Italics indicate a variable.

GPS,XX,A,YYY,B

XX = Latitude (0-90)

A = S (South) or N (North)

YYY = Longitude (0-180)

B = E (East) or W (West)

Do not enter decimals. Simply round your latitude and longitude to the nearest whole numbers.

d. Type ZAP then press Enter. The antenna restarts. Wait one minute for system startup.

Figure 30: Direction to Satellite Depends on Your Location

EXAMPLE

Entering a vessel position of 57°N, 22°E:

HALT

DEBUGON

GPS,57,N,22,E

ZAP

15

Run Check Switch Tests

DISH Network or Bell TV Only

If you set up the system for DISH Network or

Bell TV (formerly ExpressVu), follow these steps to run the receiver’s Check Switch test as required.

Figure 31: Expected Check Switch Results Displayed on TV

DISH 1000/129 Results

Port 1 2 3

Primary Receiver - 2 Check Switch Tests

Follow these steps to run two Check Switch tests on the primary receiver, which is connected to the antenna’s “RF1” cable. This receiver will control satellite selection.

Satellite

Trans

Status

119

OK

110

OK

Reception Verified

129

OK

Switch SW64

IMPORTANT!

If you purchased a preconfigured DISH receiver from KVH, you only need to run one

Check Switch test to set up the system.

DISH 1000/61 Results

Port 1 2 3

a. Make sure the vessel is docked in calm water in a blockage-free area. Ensure the antenna has an unobstructed view of the sky.

Satellite

Trans

119

OK

110

OK

61

OK

b. Apply power to the TV and receiver. (If the antenna is turned off, turn it back on and wait a few minutes for startup.)

c. Using the receiver’s remote, go to the “Point

Dish/Signal Strength” screen (press MENU,

6, 1, 1 on most models).

d. Choose Check Switch, then press SELECT.

e. Choose Check or Test, then press SELECT.

f. Wait at least 15 minutes before proceeding to allow the antenna to find all of the satellites.

Disregard any messages on the TV; they do not correctly indicate when the antenna is ready for the next Check Switch test.

g. Once you have waited the proper amount of time, choose Retest or Test, then press

SELECT to run a second Check Switch test.

h. Refer to the tables in Figure 31 and verify the values displayed on your TV match those required for your selected service.

If your values match, exit the menu. The receiver will download the program guide.

If your values do not match, turn off the antenna, then turn it back on and repeat

Steps c-h.

Status

Switch

Input

Satellite

Polarity

Status

Switch

Input

Satellite

Polarity

Status

Switch

Reception Verified

SW64

DISH 500 Results

1

119

Odd

Reception Verified

SW42

Bell TV Results*

1

91

Odd

Reception Verified

SW21

1

119

Even

1

91

Even

2

110

Odd

2

82

Odd

2

110

Even

2

82

Even

* If you installed just one Bell TV satellite, the TV will show an error message instead. This is normal.

19

20

15

Continued

Run Check Switch Tests

DISH Network or Bell TV Only

Additional Receiver(s) - 1 Check Switch

Test

If you connected multiple receivers, follow these steps to run a Check Switch test on each additional receiver (one at a time), unless it is a

preconfigured DISH receiver. When you are done, reconnect the receivers as before.

a. Temporarily disconnect the primary receiver from the antenna’s “RF1” cable.

b. Connect the additional receiver to the antenna’s “RF1” cable.

c. Perform Steps a-e on page 19 to run a single

Check Switch test on the receiver.

d. Wait 15 minutes, then verify the values on the

TV match the values shown in Figure 31 on page 19. If your values do not match, try running another Check Switch test.

16

Set the LNB Skew Angle

Linear Systems

This step does not apply to linear systems with

Auto Skew capability.

If you are installing a linear system that does not have Auto Skew capability, follow these steps to set the antenna’s LNB to the correct skew angle for your selected satellite and vessel position.

a. Using HyperTerminal or KVH Flash Update

Wizard, type SKEWANGLE then press

Enter. Note the reported skew angle.

TIP: If multiple satellites are installed, you might wish to set an average skew instead. To find the average skew, select the second satellite then repeat

Step a to get the skew angle (repeat for the third satellite if Tri-Sat). Add the skew angle numbers and divide by two (or three if Tri-Sat) to get the average.

b. Turn off and unplug the receiver(s) and disconnect antenna power at the switchplate.

CAUTION

Disconnect power from the antenna and the receivers before you adjust the LNB. The antenna’s moving parts can cause injury.

Figure 32: Set Screws Securing the LNB to the Reflector

M4 Socket

Set Screws

LNB

Figure 33: LNB Skew Angle Adjustment

Reflector

c. Remove the antenna’s radome, if you reinstalled it earlier in Step 7.

d. Locate the LNB on the back of the antenna’s

reflector (see Figure 32).

e. Using a 2 mm allen hex key, loosen the two

M4 socket set screws on the LNB choke feed.

These screws secure the LNB in place.

f. Adjust the LNB clockwise or counterclockwise until the skew arrow on the LNB points to the skew angle that you noted in

Step a (see Figure 33).

IMPORTANT!

Be sure to keep the LNB fully inserted into the choke feed to ensure optimum performance.

g. Tighten the two M4 socket set screws to secure the LNB in place. Apply 9 in-lbs

(1 Nm) of torque, if possible.

h. Reinstall the radome (as explained in

Steps 7d-e on page 9).

LNB

SKEW

90

85

75

80

65

70

55

60

50

45

40

35

30

25

20

10

15 5

0

90

5

10 20

15

30

25

80

40

50

45

35

60

55

70

65

75

85

Negative

Skews

Positive

Skews

0˚ Skew

Choke Feed

21

17

Educate the Customer

Before you leave the vessel, test the system to verify the antenna works properly. Then give the

Customer Welcome Kit to the customer and be sure the customer understands the following:

• The receiver(s) must be activated before it can decode satellite TV signals. Refer to Figure 34 for activation details for North America.

• Keep the radome installed on the antenna at all times. The radome protects the antenna’s moving parts from wind, rain, and debris.

WARNING

It is dangerous to watch TV while piloting a vessel. While under way, the system is intended for passenger entertainment only.

Figure 34: North American Receiver Activation Information

Service:

DIRECTV

DISH Network

Bell TV

Call to Activate:

1-866-551-8004

(24 hours, 7 days a week)

1-866-399-8509

(Mon.-Fri., 8:30am - 5pm ET)

1-888-759-3474 (SKY-DISH)

(24 hours, 7 days a week)

Figure 35: Example of Satellite Blockage

• The antenna must have a clear view of the sky to receive satellite TV. Common causes of blockage include trees, buildings, bridges,

and onboard equipment (see Figure 35).

Heavy rain or snow may also temporarily interrupt reception.

• Clean the antenna regularly. Dirt buildup on the radome can affect reception.

DISH 1000 modes only: You might need to change the operating mode when traveling

between regions (see “Select Satellites” on page 16).

Linear only: If the system does not have Auto

Skew capability, you might need to adjust the skew angle of your antenna’s LNB when you

travel to other geographic locations, (see “Set the LNB Skew Angle” on page 21).

• The vessel must be located within the selected satellite’s coverage area to receive its satellite TV signals. To view satellite coverage maps, visit www.kvh.com/footprint .

• Please register the system with KVH. The registration process is quick, easy, online, and ensures the best possible service from KVH.

Visit www.kvh.com/register or refer to the

Product Registration Form for details.

22

• Refer to the User’s Guide for operation and troubleshooting information.

TracVision

Appendices

This section provides supplemental instructions for wiring multiple receivers. It also provides a list of available satellites, system wiring diagrams, and a mounting template for the belowdecks equipment.

Contents

A. Wiring 3+ Receivers ............................ 25

B. Satellite Library.................................... 27

C. Position Grids....................................... 28

D. Basic System Wiring Diagram ........... 29

E. Switchplate Mounting Template....... 31

23

A

Wiring 3+ Receivers

If you need to connect three or more receivers, or you set up the system for DISH Network’s 129

satellite (one or more receivers), install an active

(powered) multiswitch or Master Receiver

Selector between the grounding block and the receivers, as shown in Figure 36.

NOTE: If you need to connect more than four receivers, please contact KVH Technical Support.

Circular Systems

Figure 36: Wiring Up to 4 Receivers

RF1 RF2

Antenna

AC Power In

100-240 VAC

50-60 Hz

Grounding Block

Vessel

AC Ground

Active Multiswitch

The optional Eagle Aspen multiswitch with AC/

DC power supply (KVH part #72-0310) allows you to connect up to four receivers to the

TracVision system. However, since a multiswitch interrupts satellite switching communications between the receiver and the antenna, you will need to manually switch between your selected satellites.

With the TV/SAT Switch (KVH part #01-0245) installed, you can manually switch between a pair of satellites at the press of a single button.

Alternatively, you can manually switch between two or three satellites using a PC connected to the switchplate’s Maintenance port. See the User’s

Guide for details.

IMPORTANT!

The TV/SAT Switch only supports dualsatellite configurations, so it cannot be used with three-satellite DISH 1000 modes. If you need to connect three or more receivers in a

DISH 1000 mode, the best option is the

Master Receiver Selector (see below).

DC Power

Supply

Power/DC 18V/RF1

Active Multiswitch

Receiver 1

OR

Receiver 2

S ATELLITE IN

IMPORTANT!

Multiswitch connections for DISH 1000/129:

RF1=13V; RF2=18V

13V/RF2

Master Receiver Selector

Receiver 3 Receiver 4

Receiver #4

OUT TO TV

R L

AUDIO VIDEO S -VIDEO PHONE JACK

Receiver #3

OUT TO TV

R L

AUDIO VIDEO S -VIDEO PHONE JACK S ATELLITE IN

Master Receiver Selector

The optional KVH Master Receiver Selector

(KVH part #72-0412) is an enhanced multiswitch that provides the following capabilities:

• Automatic satellite switching in any operating mode, including DISH 1000/129.

• Support for multiple receivers.

• Capability for the user to select, at any time, which receiver controls satellite selection.

Simply turn the knob!

S ATELLITE IN

S ATELLITE IN

Receiver #2

OUT TO TV

R L

AUDIO VIDEO S -VIDEO PHONE JACK

Receiver #1

OUT TO TV

R L

AUDIO VIDEO S -VIDEO PHONE JACK

25

26

A

Wiring 3+ Receivers

To connect three or more receivers to a system configured for Sky Mexico, follow these steps to install a Spaun model SMS 5602 NF multiswitch

(KVH part #19-0413) between the grounding block and the receivers, as shown in Figure 37.

1. Connect an RF cable from the “RF1” connector on the grounding block to the

“H/High” (Horizontal High) connector on the multiswitch.

2. Connect an RF cable from the “RF2” connector on the grounding block to the

“V/High” (Vertical High) connector on the multiswitch.

3. Set the multiswitch’s LNB knob to “22 KHz.”

At this setting, the multiswitch will provide a constant 22 KHz tone to the antenna’s LNB.

4. Connect the receivers to the individual outputs of the multiswitch.

5. Connect the receivers to the customer’s TVs.

Figure 37: Multiswitch Wiring - Sky Mexico

Grounding

Block

RF2

RF2

Sky Mexico Systems

RF1

RF1

Ground Wire

Vessel

AC Ground

Terr V/Low H/Low V/High H/High

LNB

Multiswitch

22 KHz

18V

12V

Receivers

1 2 3 4 5 6

AC Power In

100-240 VAC

50-60 Hz

Receiver #4

S ATELLITE IN

OUT TO TV

R L

AUDIO VIDEO S -VIDEO PHONE JACK

Receiver #3

S ATELLITE IN

OUT TO TV

R L

AUDIO VIDEO S -VIDEO PHONE JACK

Receiver #2

S ATELLITE IN

OUT TO TV

R L

AUDIO VIDEO S -VIDEO PHONE JACK

Receiver #1

S ATELLITE IN

OUT TO TV

R L

AUDIO VIDEO S -VIDEO PHONE JACK

B

Satellite Library

The TracVision antenna can track a variety of

DVB-compatible and DSS (DIRECTV) satellites.

Most popular satellites are programmed in the antenna’s library (see the tables below).

North America

Circular LNB Required

Satellite, Longitude

DIRECTV, 72°W

DIRECTV, 101°W

DIRECTV, 110°W*

DIRECTV, 119°W

EchoStar, 61°W

EchoStar, 110°W

EchoStar, 119°W

Name in Library

DSS_72

DSS_101

DSS_110

DSS_119

ECHO_61

ECHO_110

ECHO_119

EchoStar/Ciel 2, 129°W ECHO_129

Bell TV, 82°W EXPRESSVU

Bell TV, 91°W EXPRESSTV

* DIRECTV HD not supported.

Asia

Circular LNB Required

Satellite, Longitude

Asiasat 4, 122.2°E

Sinosat 1, 110.5°E*

Name in Library

ASIASAT

SINOSAT

* Special LNB required. Call KVH at 1-401-847-3327.

Latin America

Galaxy Circular LNB Required

Satellite, Longitude

Galaxy 3C, 95°W

Name in Library

GALAXY3CN

Europe

Linear LNB Required

Satellite, Longitude

Astra 1, 19.2°E

Astra 2N, 28.2°E

Astra 2S, 28.2°E

Hispasat, 30.0°W

Hotbird, 13.0°E

Hotbird WB, 13.0°E

Astra (Sirius), 5.0°E

Thor, 0.8°W

Arabsat/Badr 4, 26°E

Nilesat, 7°W

Turksat 1C, 42°E

Eutelsat W3A, 7°E

Mexico

Linear LNB Required

Satellite, Longitude Name in Library

PAS 9/Intelsat 9, 58°W PAS_9

Australia & New Zealand

Linear LNB Required

Satellite, Longitude

Optus D1, 160°E

Optus C1, 156°E

Name in Library

OPTUS_D1

OPTUS_C1

Name in Library

ASTRA1

ASTRA2N

ASTRA2S

HISPASAT

HOTBIRD

HOTBIRDWB

SIRIUS

THOR

ARABSAT

NILESAT

TURKSAT1C

EUTEL_W3A

27

C

Position Grids

If the vessel is located in Europe or North

America, you may use the appropriate grid and table below to determine your approximate latitude and longitude.

Europe North America

4

8

12

15

5

1 2 3

6 7

9 10

13 14

16

17 18 19

21 22 23

11

20

24

28

13

14

15

16

9

10

11

12

7

8

5

6

3

4

1

2

21

22

23

24

17

18

19

20

57° N

57° N

55° N

53° N

53° N

50° N

47° N

47° N

67° N

67° N

67° N

65° N

63° N

63° N

63° N

57° N

43° N

43° N

43° N

43° N

36° N

36° N

36° N

36° N

Grid # Latitude Lon g itude

7° W

7° E

22° E

40° E

7° W

7° E

22° E

7° W

7° W

7° E

22° E

45° E

7° W

7° E

22° E

7° E

7° W

7° E

22° E

37° E

7° W

7° E

22° E

37° E

45° N

45° N

40° N

40° N

40° N

40° N

32° N

32° N

55° N

55° N

55° N

55° N

55° N

45° N

45° N

45° N

32° N

32° N

27° N

27° N

11

12

13

14

7

8

9

10

5

6

3

4

1

2

15

16

17

18

19

20

Grid # Latitude Longitude

125° W

110° W

90° W

70° W

55° W

125° W

110° W

90° W

70° W

50° W

125° W

110° W

90° W

70° W

125° W

110° W

90° W

75° W

83° W

78° W

D

Basic System Wiring Diagram

Circular and Sky Mexico

This wiring diagram shows a basic circular or

Sky Mexico system configuration.

RF2

(Optional)

RF1

TracVision

Antenna

Switchplate

Power

Data

+ –

+ –

+12 VDC

Vessel Power

Grounding

Block

Ground

Wire

Vessel

AC Ground

Primary Receiver (controls satellite selection)

Satellite In

TV ANT/CABLE IN

R

OUT TO TV

SATELLITE IN AUDIO

L

VIDEO S-VIDEO PHONE JACK

Secondary Receiver - Optional

Satellite In TV ANT/CABLE IN

R L

OUT TO TV

SATELLITE IN AUDIO VIDEO S-VIDEO PHONE JACK

29

30

D

Basic System Wiring Diagram

Linear Systems

This wiring diagram shows a basic linear system configuration.

Quad LNB

Only

TracVision

Antenna

Switchplate

Power

Data

+ –

+ –

+12 VDC

Vessel Power

Primary Receiver (controls satellite selection)

RF1 Satellite In TV ANT/CABLE IN

R

OUT TO TV

SATELLITE IN AUDIO

L

VIDEO S-VIDEO PHONE JACK

Second Receiver - Optional

RF2

(Optional)

Satellite In

TV ANT/CABLE IN

R L

OUT TO TV

SATELLITE IN AUDIO VIDEO S-VIDEO PHONE JACK

Third Receiver - Optional

RF3

(Optional)

Satellite In

TV ANT/CABLE IN

R L

OUT TO TV

SATELLITE IN AUDIO VIDEO S-VIDEO PHONE JACK

Fourth Receiver - Optional

RF4

(Optional)

Satellite In

TV ANT/CABLE IN

R L

OUT TO TV

SATELLITE IN AUDIO VIDEO S-VIDEO PHONE JACK

E

Switchplate Mounting Template

31

KVH Industries, Inc.

Middletown, RI U.S.A.

Tel: +1 401 847 3327

Fax: +1 401 849 0045

E-mail: [email protected]

KVH Europe A/S

Kokkedal, Denmark

Tel: +45 45 160 180

Fax: +45 45 160 181

E-mail: [email protected]

www.kvh.com

KVH Norway AS

Horten, Norway

Tel: +47 33 03 05 30

Fax: +47 33 03 05 31

E-mail: [email protected]

KVH Singapore

Singapore

Tel: +65 6829 2343

Fax: +65 6829 2121

E-mail: [email protected]

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