Model 28851 Series DECT 6.0 Cordless Handset Speakerphone

Model 28851 Series DECT 6.0 Cordless Handset Speakerphone
Model 28851 Series
DECT 6.0 Cordless
Handset Speakerphone
Answering System
User’s Guide
Your new GE telephone system is EXPANDABLE up to a total of 6 handsets
(by purchase of optional Model 28801 handset with charge cradle or 28108 speaker box)
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone
Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the
Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US
number and Ringer Equivalence Number (REN) for the equipment. You must, upon request,
provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone
line and still have all of these devices ring when your telephone number is called. In most (but
not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5.
To be certain of the number of devices you may connect to your line as determined by the
REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone
company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use
your own telephone equipment if you are on a party line. Check with your local
telephone company.
• Notice must be given to the telephone company upon permanent disconnection
of your telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of this product does not disable your alarm
equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network,
the telephone company shall, where practicable, notify you that temporary discontinuance
of service may be required. Where prior notice is not practicable and the circumstances
warrant such action, the telephone company may temporarily discontinue service
immediately. In case of such temporary discontinuance, the telephone company must: (1)
promptly notify you of such temporary discontinuance; (2) afford you the opportunity to
correct the situation; and (3) inform you of your right to bring a complaint to the Commission
pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business and not
inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or
performance of your telephone equipment, the telephone company must give you adequate
notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference; and (2) This device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television
that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that
to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications
Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference
Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C.
20402. Please specify stock number
004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body. This transmitter must not be co-located or
operated in conjunction with any other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other accessories
may not ensure compliance with FCC RF exposure guidelines.
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which operates in the
1.92GHz to 1.93GHz frequency range. Installation of this equipment is subject
to notification and coordination with UTAM. Any relocation of this equipment
must be coordinated through and approved by UTAM. UTAM may be contacted
at 1-800-429-8826.
Table of Contents
Equipment Approval Information.................. 2
Interference Information. ............................ 3
Hearing Aid Compatibility (HAC).................. 4
Licensing...................................................... 4
FCC RF Radiation Exposure Statement......... 4
Information for DECT Product................... 4
Table of Contents........................................ 5
Introduction................................................ 7
Before You Begin......................................... 7
Parts Checklist................................................ 7
Telephone Jack Requirements....................... 8
Installation ................................................. 9
Digital Security System................................... 9
Important Installation Guidelines................. 9
Handset Layout.......................................... 10
Base Layout................................................ 11
Installing the Phone. ................................. 12
Installing the Handset Battery...................12
Base Station....................................................13
Answering System Setup............................. 14
Answerer.........................................................14
Handset Access..............................................14
Set Prompt Language....................................15
Rings to Answer. ...........................................15
Message Alert................................................16
Security Code ................................................16
Speaker Volume..............................................16
Voice Instruction...........................................17
Recording the Outgoing Announcement. .17
Reviewing and Choosing the Announcement
17
GOOG411......................................................18
Programming the Telephone....................... 19
Standby Screen...............................................19
Programming Functions...............................19
Phone Book. ...................................................19
Review Records..............................................19
Add Records...................................................20
Inserting a Pause in the Dialing Sequence (of
a Stored Number).....................................20
Edit Records...................................................21
Delete Records...............................................21
Dialing a Number from Internal Memory.22
Ignore The Incoming Call. ...................22
Room Monitor (applicable only with
additional handsets)................................22
Set Alarm Clock............................................23
Handset Setup................................................24
Language. ................................................24
Handset Name. .......................................24
Ringer Tone.............................................25
Ringer Volume........................................25
VIP Melody.............................................26
Storing VIP Melody..............................26
Changing a Stored VIP Melody Record
27
Reviewing And Deleting Stored VIP
Melody Record.......................................27
Key Tone..................................................27
Set Day/Time...........................................28
Equalizer. ................................................28
Area Code. ..............................................29
Tone/Pulse..............................................29
Registration. ...........................................30
De-Registration......................................30
Global De-registration. .......................31
Default Setting. .....................................31
Telephone Operation.................................. 32
Visual Indicators............................................32
Base..........................................................32
Handset. ..................................................32
VMWI / Visual Ringer Indicator on
Handset. ..................................................32
Speakerphone Operation................................... 33
Making a Call.................................................33
Answering Calls............................................33
Ignore The Incoming Call. ...................34
Table of Contents
Call Timer........................................................34
Auto Standby..................................................34
Ringer Volume (Shortcut)............................34
Flash/Call Waiting.......................................34
Last Number Redial.......................................35
Exit....................................................................35
Page..................................................................35
Handset to Handset Paging (applicable only
with additional handsets).......................36
Paging All Handsets from a Handset
(applicable only with additional
handsets)....................................................36
Paging from the Base/Group Page............36
Mute.................................................................37
Receiver Volume Control. ...........................37
Do Not Disturb (D-N-D) ............................37
Intercom Operation (applicable only with
additional handsets)........................... 38
Making an Intercom Call.............................38
Receiving an Intercom Call..........................38
Advanced Intercom Features.......................39
Receiving an Incoming Call During an
Intercom Call.........................................39
Using Intercom with External
Telephone Calls.....................................39
Two-Way Calling..................................39
Three-Way Calling . .............................39
Transferring External Calls to Other
Handsets..................................................40
Caller ID (CID).......................................... 40
Call Waiting Caller ID................................41
Receiving CID Records.................................41
Storing CID Records (In CID Memory).....41
Reviewing CID Records................................41
Dialing a CID Number. .................................42
Storing CID Records in Internal Memory42
Deleting a CID Record.................................43
Deleting All CID Records...........................43
Answering System Operation...................... 44
Message Counter Indicator.........................44
Leaving a Message/Memo.............................44
Screening Calls from the Base...................45
Message Playback..........................................45
Memory Full...................................................45
Erasing Messages...........................................46
Remote Access............................................ 47
Cordless Handset..........................................47
Screening Calls from the Handset............47
Accessing the Answering System from
Another Location....................................48
Memory Full...................................................49
Belt Clip and Optional Headset................. 49
Connecting the Belt Clip. ............................49
Connecting an Optional Headset to the
Handset.....................................................49
Changing the Battery................................. 50
Battery Safety Precautions........................ 50
Display Messages........................................ 51
Answering System Display Messages........... 53
Handset Sound Signals.............................. 53
Troubleshooting Guide. ............................. 54
Telephone Solutions. ....................................54
Caller ID Solutions......................................56
Battery Solutions..........................................56
Answering System Solutions...................... 57
Causes of Poor Reception.......................... 58
General Product Care............................... 58
Warranty Assistance. ................................ 59
Limited Warranty. ..................................... 60
Index.......................................................... 62
Accessory Information............................... 67
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
Before You Begin
Parts Checklist (for model 28851)
Make sure your package includes the items shown here.
Base
Battery
compartment
cover
AC power
adaptor
Belt clip
Handset
battery pack
Wall mount
bracket
Handset
Telephone line
cord
For Model 28851xx2 there will be ONE additional handset, charge cradle, belt clip,
battery pack and cover than shown above.
NOTE: If a speaker box is included in your package, it replaces one
set of a handset, belt clip, battery pack and cover.
For Model 28851xx3 there will be TWO additional handsets, charge cradles, belt clips,
battery packs and covers than shown above.
For Model 28851xx4 there will be THREE additional handsets, charge cradles, belt
clips, battery packs and covers than shown above.
For Model 28851xx5 there will be FOUR additional handsets, charge cradles, belt
clips, battery packs and covers than shown above.
For Model 28851xx6 there will be FIVE additional handsets, charge cradles, belt clips,
battery packs and covers than shown above.
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular
telephone jack, which might look like the one pictured here,
installed in your home. If you don’t have a modular jack,
call your local phone company to find out how to get one
installed.
Wall plate
Modular
telephone
line jack
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be
placed near or on top of a TV, microwave ovens, or VCR. If such
interference continues, move the cordless telephone farther away
from these appliances.
Certain other communications devices may also use the 1.9 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 1.9 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems,
and some long-range cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting,
microwave ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone
line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Handset Layout
Voice Mail Waiting
Indicator (VMWI) / Visual
Ringer
display
CALLER ID-VOLUME
6(caller id/volume
down button)
SPEAKER
(button)
delete/intercom/conf
(delete/intercom/
conference button)
review (button)
play/stop (button)
*tone (button)
mute/menu OK/
program (button)
microphone
10
TALK
(button)
CALLER ID-VOLUME
5(caller id/volume up
button)
END/cancel (button)
headset jack
GOOG-411
(Google free one
touch directory
assistance)
skip (button)
erase (button)
#pause (button)
redial/format
(button)
Base Layout
find
(button)
speaker
redial
(button)
memo
(button)
speed
(button)
repeat
(button)
Message Counter
(indicator)
PLAY/STOP
(button)
skip
(button)
delete (button)
end (button)
volume 5/6
(buttons)
announce
(button)
charge/in use
voicemail
(indicator)
conf / int
(conference/
intercom
button)
mute
(button)
ans on/off
(answerer on/
off button)
D-N-D (do not
disturb button)
speaker
(button)
*tone
(button)
11
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Model 5-2814 Nickel-metal Hydride
battery (Ni-MH), which is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
BATTERY
PRESS DOWN
FIRMLY
BLACK WIRE
RED WIRE
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
12
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and
place your cordless telephone on a level surface, such as a desktop or tabletop, or
you may mount it on the wall.
2. Plug one end of the telephone line cord into the TEL LINE jack on the back of the
base and the other end into a modular jack.
3. Plug the AC power converter into the electrical outlet and the DC connector into
the jack on the back of the base.
4. Place the handset in the base cradle. The charge/in use voicemail indicator turns
on, verifying the battery is charging.
5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly
charge the phone, battery performance is compromised.
CAUTION: To reduce risk of personal injury, fire, or damage
use only the 5-2812 power adaptor listed in the user’s guide.
This power adaptor is intended to be correctly orientated in a
vertical or floor mount position.
13
Answering System Setup
This section shows you how to set up your answering system to receive incoming
calls. Before you begin the set up process, you must turn on the answering system.
• Press the ans on/off button to turn the answering system on and off.
The MESSAGES indicator lights when the answering system is on. The indicator
blinks when you have new messages.
NOTE: The answering system displays “- -” when it is off.
Answerer
In the Answerer Menu, there are five programmable submenus: Handset Access, Set
Prompt Language, Rings to Answer, Message Alert and Security Code.
1. Make sure your phone is OFF (not in TALK mode).
2. Press the mute/menu OK/program button to go to the main menu.
3. Press CALLER ID-VOLUME (5 or 6) button to scroll to ANSWERER.
4. Press mute/menu OK/program button to enter the submenu.
Handset Access
Use the corresponding handset keys just like you would use the base buttons (see
“Answering System Setup”). The button functions are located on the handset above
each number key. For example, to play messages:
1. Press the mute/menu OK/program button to go to the main menu.
2. Press the CALLER ID-VOLUME (6 or 5) button to scroll to ANSWERER.
3. Press the mute/menu OK/program button to enter the menu, press the CALLER
ID-VOLUME (6 or 5) to select HANDSET ACCESS submenu.
4. Press the mute/menu OK/program button to access the answering system. The
screen displays ANSWERER REMOTE ACCESS.
• Press the PLAY/STOP button to play the message.
• When you are finished listening to your messages, press the END/cancel button
to exit.
14
Set Prompt Language
From the Answerer Menu:
1. Press the CALLER ID-VOLUME (5 or 6) button to scroll to PROMPT LANG.
2. Press the mute/menu OK/program button to enter the menu. The screen displays
PROMPT LANG 1ENG 2FRA 3ESP.
3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the
CALLER ID-VOLUME (5or 6) button to scroll to the desired language.
English is the default setting.
4. Press the mute/menu OK/program button to save your selection. You will hear a
confirmation tone.
Rings to Answer
This feature lets you select the number of times you want the phone to ring before the
answering system answers a call.
From the Answerer Menu:
1. Press the CALLER ID-VOLUME (5or 6) button to scroll to the RING TO ANSWER
sub-menu.
2. Press mute/menu OK/program button to enter the menu. The screen displays
RING TO ANSWER 3 4 5 6 TS.
3. Use the touch tone pad on the handset to enter the selection, or the CALLER IDVOLUME (5or 6) button to scroll to the your selection. The default setting is 5.
4. Press the mute/menu OK/program button to confirm. You will hear a
confirmation tone and the screen displays the new setting.
NOTE: If you select Toll Saver (TS) the unit answers after the 3rd
ring if there are NEW messages, OR the unit answers after the 5th
ring if there are NO new messages. This allows user to access their
answerer from another location and then hang up after 4 rings to
save long distance charges.
15
Message Alert
This feature sets your answering system to give an alert tone every 10 seconds when
there are new messages.
From the Answerer Menu:
1. Press the CALLER ID-VOLUME (5or 6) button to scroll to the MESSAGE ALERT
sub-menu.
2. Press mute/menu OK/program button to enter the menu. The screen displays
NEW MSG ALERT 1ON 2OFF.
3. Use the touch-tone pad to enter the selection, or use the CALLER ID-VOLUME
(5or 6) button to scroll to the 1ON or 2OFF. The default setting is 2OFF.
4. Press the mute/menu OK/program button to confirm. You will hear a
confirmation tone and the screen displays the new setting.
Security Code
You can access the answering system from a tone dialing telephone in another
(remote) location. The security code is required for remote access, and it prevents
unauthorized access to your answering system.
From the Answerer menu:
1. Press the CALLER ID-VOLUME (5or 6) button to scroll to the SECURITY
CODE sub-menu.
2. Press mute/menu OK/program button to enter the menu. The screen displays
SECURITY CODE 1 2 3.
3. Use the touch-tone pad to enter your new 3-digit security code. The default
setting is 123.
4. Press the mute/menu OK/program button to confirm. You will hear a
confirmation tone and the screen displays the new security code.
NOTE: If you make a mistake, use the delete/intercom/conf button
to delete the security code and begin again.
Speaker Volume
Use the volume (5 or 6) buttons to adjust speaker volume on the base to a
comfortable level. L1 is the minimum speaker volume and L5 is the maximum.
16
Voice Instruction
If you need additional assistance, press the repeat button in standby mode and
follow the voice instructions.
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the
microphone, and eliminate as much background noise as possible.
You may record an outgoing announcement in the answerer or choose the default for
your current outgoing announcement.
1. Make sure the answering system is ON.
2. Press and hold the announce button until the speaker announces “RECORD
ANNOUNCEMENT AFTER TONE“.
3. Begin speaking after you hear the beep.
4. Release the button when you finish your announcement.
NOTE: If you choose not to record an outgoing announcement,
a default announcement plays instead. To return to the default
announcement after you have recorded your own outgoing
announcement, press the announce button and release it when you
hear the beep. Or, press the delete button while the announcement
is reviewing.
Sample Outgoing Announcement
Hi, this is (use your name here), I can’t answer the phone right now, so please leave
your name, number and a brief message after the tone, and I’ll get back to you.
Thanks.
NOTE: The maximum recording time for the outgoing
announcement is 2 minutes.
Reviewing and Choosing the Announcement
Press and release the announce button to review and select this one as your outgoing
announcement.
NOTE: Press the PLAY/STOP button at any time to stop playing the
announcement.
17
GOOG411
GOOG-411 is Google’s new 411 service. With GOOG-411, you can find local business
information completely free, directly from your phone. With purchasing the GE phone,
you can access 1-800-GOOG-411 service at anytime by simply pressing the
GOOG-411 button.
1. In standby mode or dialing mode, press the GOOG-411 button, the preset
GOOG-411 service number is dialed out immediately. The screen displays “GOOG411: Free 411 by Google”.
2. Speak into the phone and say where you are and what you’re looking for.
GOOG-411 will connect you with the business you choose.
3. When finished, press END/cancel button to hang up.
At any point in the call:
say “go back”
• To go back
say “start over” or press *
• To start over
When asked for a city and state:
say the full names
• To enter city and state
(for example, “Palo Alto California”)
• To enter a zip code
say it or enter with keypad
When asked for business name or category:
• To enter a business name say the full names
(for example, “Joe’s Pizzaria” or “Pizza”)
or category • To spell a business name
press 1 and spell with keypad
(for example, TOYS would be 8697)
When given results:
• To navigate between results
say or press the listing number
• To get more details
say “details”
• To get help
say “help”
18
Programming the Telephone
Standby Screen
The handset displays the handset number and user name.
Programming Functions
The system uses a menu structure to give you access to all of the built-in features.
You may program the following items in main menu: Phonebook, Room Monitor,
Answerer, Set Alarm Clock and Handset Setup.
Phone Book
Each handset can store up to fifty records in phone book for quick dialing; each
record can contain a maximum of 20-digit numbers and 15-character names.
Review Records
Make sure the phone is OFF (not in TALK mode).
Press the mute/menu OK/program button to go to the main menu.
Press CALLER ID-VOLUME (6 or 5) button to scroll to PHONEBOOK.
Press mute/menu OK/program button to enter PHONEBOOK menu.
Use the CALLER ID-VOLUME (6 or 5) button to scroll to VIEW RECORDS.
Press the mute/menu OK/program button to confirm, all records are shown in
alphabetical order.
7. Press the CALLER ID-VOLUME (6 or 5) button or select a starting letter to view
the records.
1. 2.
3.
4.
5. 6. 19
Add Records
Make sure the phone is OFF (not in TALK mode).
Press the mute/menu OK/program button to go to the main menu.
Press CALLER ID-VOLUME (6 or 5) button to scroll to PHONEBOOK.
Press mute/menu OK/program button to enter PHONEBOOK menu.
Use the CALLER ID-VOLUME (6 or 5) button to scroll to ADD RECORDS.
Press the mute/menu OK/program button to confirm. The screen displays ENTER
NAME.
7. Use the touch-tone pad to enter a name (up to 15 characters). More than one
letter is stored in each of the number keys. For example, to enter Bill Smith, press
the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the
5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and
press the 1 key to insert a space between the first and last name. Press the 7 key
4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3
times for the letter I; press the 8 key for the letter T; press the 4 key twice for the
letter H.
NOTE: If you make a mistake press the delete/intercom/conf button
to backspace and erase the wrong character(s) or number(s).
8. Press the mute/menu OK/program button again to save your selection. The
screen displays ENTER TEL NUMBER.
9. Use the touch-tone pad to enter the telephone number (up to 20 digits, including
pauses), and press the mute/menu OK/program button to confirm. The records
are stored alphabetically in the phonebook.
1. 2.
3.
4.
5. 6. Inserting a Pause in the Dialing Sequence (of a
Stored Number)
Press the #pause button on the handset’s touch-tone pad to insert a delay in dialing
sequence when a pause is needed to wait for a dial tone (for example, after you dial 9
for an outside line, or to wait for a computer access tone.) Each pause counts as one
digit in the dialing sequence.
20
Edit Records
Make sure the phone is OFF (not in TALK mode).
Press the mute/menu OK/program button to go to the main menu.
Press CALLER ID-VOLUME (6 or 5) button to scroll to PHONEBOOK.
Press mute/menu OK/program button to enter PHONEBOOK menu.
Use the CALLER ID-VOLUME (6 or 5) button to scroll to EDIT RECORDS.
Press the mute/menu OK/program button to confirm, display will show the
records.
7. Use the CALLER ID-VOLUME (6 or 5) button or key in alphabet to move to
desired record, press mute/menu OK/program button to confirm. The screen
displays ENTER NAME.
8. Repeat Steps 7 through 9 in “Add Records” section.
1. 2.
3.
4.
5. 6. Delete Records
Make sure the phone is OFF (not in TALK mode).
Press the mute/menu OK/program button to go to the main menu.
Press CALLER ID-VOLUME (6 or 5) button to scroll to PHONEBOOK.
Press mute/menu OK/program button to enter PHONEBOOK menu.
Use the CALLER ID-VOLUME (6 or 5) button to scroll to DELETE RECORDS.
Press the mute/menu OK/program button to confirm, display will show the
records.
7. Use the CALLER ID-VOLUME (6 or 5) button or key in alphabet to move to
desired record, press the delete/intercom/conf button. The screen displays
DELETE?.
8. Press the delete/intercom/conf button or mute/menu OK/program button again
to confirm.
NOTE: If you don’t want to change or delete a record, simply
press the END/cancel button, or wait for one minute to exit
automatically.
1. 2.
3.
4.
5. 6. 21
Dialing a Number from Internal Memory
Make sure the phone is OFF (not in TALK mode).
Press the mute/menu OK/program button to go to the main menu.
Press CALLER ID-VOLUME (6 or 5) button to scroll to PHONEBOOK.
Press mute/menu OK/program button to enter PHONEBOOK menu.
Use the CALLER ID-VOLUME (6 or 5) button to scroll to VIEW RECORDS.
Press the mute/menu OK/program button to confirm.
Use the CALLER ID-VOLUME (6 or 5) button or key in alphabet to move to the
desired number.
8. Press the TALK or SPEAKER buttons, the number dials automatically.
1. 2.
3.
4.
5. 6. 7. Ignore The Incoming Call
With this feature, you can transfer all the incoming calls to the answering system.
When the phone rings, press the END/cancel button on the handset. The answering
system will answer the call for you.
Room Monitor (applicable only with additional handsets)
1.
2.
3.
4.
Make sure your phone is OFF (not in TALK mode).
Press the mute/menu OK/program button to go to the main menu.
Press CALLER ID-VOLUME (6 or 5) button to scroll to ROOM MONITOR.
Press mute/menu OK/program button to enter ROOM MONITOR menu. The
screen displays ROOM MONITOR EXTENSION?.
5. Use the touch tone pad to enter the handset number to be monitored.
NOTE: When this phone system is expanded (up to 6 handsets
by purchase of optional Model 28801FE1 handset with recharge
cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3,
and etc.
22
6. The receiving handset will turn on the microphone and the originating handset
will turn on the speakerphone to monitor sound from the receiving handset.
NOTE: For room monitoring mode to work, the originating handset
must NOT be on the cradle.
NOTE: While in room monitoring mode, the handsets will emit an
alert tone approximately every 5 seconds if there is an incoming
call. You may press the SPEAKER button to quit room monitor and
answer the call.
NOTE: While in room monitoring mode, the originating handset can be
switched to monitor by handset earpiece by pressing the TALK button
once. Switch back to speakerphone by pressing the SPEAKER button once.
NOTE: Press the END/cancel button on the handset to exit room
monitor mode.
Set Alarm Clock
Make sure your phone is OFF (not in TALK mode).
Press the mute/menu OK/program button to go to the main menu.
Press CALLER ID-VOLUME (6 or 5) button to scroll to ALARM.
Press mute/menu OK/program button to enter the submenu, the screen displays
ALARM 1ON 2OFF.
5. Use the touch-tone pad to enter the selection, or use the CALLER ID-VOLUME
(6 or 5) button to scroll to 1ON or 2OFF.
6. If you select ON, press the mute/menu OK/program button to confirm and
advance Set Alarm Time sub-menu.
7. Use the number keys to enter the time, then use the #pause button to select AM
or PM.
8. Press the mute/menu OK/program button to confirm and advance Set Cycle
Time sub-menu.
9. Use the CALLER ID-VOLUME (6 or 5) button to select Once or Daily. The default
setting is Once.
10.Press the mute/menu OK/program button to save your selection. You will hear a
confirmation tone.
NOTE: If you select Daily, the system will follow the current time
setting to turn on the alarm.
1. 2. 3. 4. 23
Handset Setup
1.
2.
3.
4.
Make sure your phone is OFF (not in TALK mode).
Press the mute/menu OK/program button to go to the main menu.
Press CALLER ID-VOLUME (6 or 5) button to scroll to HANDSET SETUP.
Press mute/menu OK/program button to confirm and you may program the
following items: Language, Handset Name, Ringer Tone, Ringer Volume, VIP
Melody, Key Tone, Set Day/Time, Equalizer, Area Code, Tone/Pulse, Registration,
Deregistration and Default Setting.
NOTE: During programming, you may press the END/cancel button
at any time to exit the sub-menu and return to the menu.
Language
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (6 or 5) button to scroll to the SET LANGUAGE
sub-menu.
2. Press mute/menu OK/program button to enter the menu. The screen displays
SET LANGUAGE 1ENG 2FRA 3ESP.
3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the
CALLER ID-VOLUME (6 or 5) button to scroll to the desired language. English is
the default setting.
4. Press the mute/menu OK/program button to save your selection. You will hear a
confirmation tone and the screen displays the selected language.
Handset Name
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (6 or 5) button to scroll to the HANDSET
NAME sub-menu.
2. Press mute/menu OK/program button to enter the menu. The screen displays
HANDSET NAME.
3. Use the touch-tone pad to enter a name (up to 15 characters). More than one
letter is stored in each of the number keys. For example, to enter Bill Smith, press
the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the
5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and
24
press the 1 key to insert a space between the first and last name. Press the 7 key 4
times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times
for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.
NOTE: If you make a mistake, use the delete/intercom/conf button
to backspace and delete one character at a time.
4. Press the mute/menu OK/program button to save your name. You will hear a
confirmation tone and the screen displays the handset name.
Ringer Tone
You may choose from ten different ringer tones and ten different melodies.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (6 or 5) button to scroll to the RINGER TONE
sub-menu.
2. Press mute/menu OK/program button to enter the menu. The screen displays
SET RINGER TONE 01. 01 is default setting.
3. Use the CALLER ID-VOLUME (6 or 5) button to scroll to the desired setting (1
through 20). You will hear a sample of the ringer tone/melody you select.
4. Press the mute/menu OK/program button to save your selection. You will hear a
confirmation tone and the screen displays the selected ringer tone.
NOTE: You must have the Ringer Volume set to ON for ring tone to
signal an incoming call.
Ringer Volume
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (6 or 5) button to scroll to the RINGER VOLUME
sub-menu.
2. Press mute/menu OK/program button to enter the menu. The screen displays
SET RINGER LEVEL 5.
3. Use the CALLER ID-VOLUME (6 or 5) button to scroll to your selection. LEVEL 5 is
the default setting.
4. Press the mute/menu OK/program button to save your selection. You will hear a
confirmation tone and the screen displays the new volume setting.
NOTE: If you turn the ringer OFF, the screen displays the ringer off icon.
25
VIP Melody
This features allows you to assign a specific melody to someone you want to get your
attention when the person calls. When a VIP melody is assigned and that person
calls, the unit rings the normal ring for the first ring and then follows with VIP melody
ring. You may choose from ten different polyphonic melodies and may store up to 10
VIP records.
NOTE: This feature ONLY works when the following conditions are
met.
1. You have subscribed to Caller ID.
2. You have your Caller ID record previously transferred to the
memory. (Refer to Storing CID Records in Internal Memory). NO
USER MEMORY will show in the display to remind the user to do CID
record transfer first.
Storing VIP Melody
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (6 or 5) button to scroll to VIP MELODY sub-menu.
2. Press mute/menu OK/program button to select VIP melody feature and then
display VIP 1 record.
- If VIP1 does NOT contain any specific number/records, it will display EMPTY.
3. Press CALLER ID-VOLUME (6 or 5) button to select the specific VIP melody
memory location (10 VIP locations) that does not contain any record.
4. Press mute/menu OK/program button to display SELECT MEMORY.
NOTE: If the memory location does not contain any CID memory records and you
are trying to mark a specific record as VIP MELODY, then SELECT MEMORY will
not be displayed. Instead, NO USER MEMORY will display in prompt to alert the
user.
5. Press CALLER ID-VOLUME (6 or 5) button to view the records from memory to be
selected as VIP.
6. Press mute/menu OK/program button to confirm and then display VIP MELODY
01 to wait for the melody tone selection.
7. Press CALLER ID-VOLUME (6 or 5) button to select from melody 01 to melody 10
(a testing tone is generated while making melody selection).
26
8. Press mute/menu OK/program button to confirm.
NOTE: If the desired number/record was previously stored in any
one of the ten VIP melody records, The screen displays DUPLICATE
NUMBER.
Changing a Stored VIP Melody Record
Use the Storing VIP Melody procedure to change the number of a selected record and
replace the old phone number with new phone number.
When the screen displays REPLACE VIP# ?, you must press mute/menu OK/program
button on the handset to confirm replacement.
Reviewing And Deleting Stored VIP Melody Record
From the Handset Setup Menu:
1. Press the mute/menu OK/program button to enter to VIP MELODY menu.
2. Use the CALLER ID-VOLUME (6 or 5) button to scroll to the desired VIP
Melody Record.
3. If you want to delete the information, press the delete/intercom/conf button on
the handset while the entry displays. The display show DELETE VIP# ?.
4. Press delete/intercom/conf again to confirm. You will hear a confirmation tone
and the screen displays VIP# DELETED.
Key Tone
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (6 or 5) button to scroll to the KEY TONE
sub-menu.
2. Press mute/menu OK/program button to enter the menu. The screen displays
SET KEY TONE 1ON 2 OFF.
3. Use the touch tone pad on the handset to select 1 or 2, or use the
CALLER ID-VOLUME (6 or 5) button to scroll to your selection. 1ON is the default
setting.
4. Press the mute/menu OK/program button to confirm and the screen displays
the key tone setting.
27
Set Day/Time
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (6 or 5) button to scroll to the SET DAY/TIME
sub-menu.
2. Press mute/menu OK/program button to enter the menu. The screen displays
SET DAY MONDAY. MONDAY is default setting.
3. Press the CALLER ID-VOLUME (6 or 5) button to select from MONDAY to
SUNDAY.
4. Press mute/menu OK/program button to confirm your selection and advance
SET TIME sub-menu.
5. Use the number keys to enter the current hour and minute, then use the #pause
button to select AM or PM.
6. Press the mute/menu OK/program button to save your selection. You will hear a
confirmation tone and the screen displays the current time.
Equalizer
This feature lets you to adjust the audio quality.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (6 or 5) button to scroll to Equalizer.
2. Press the mute/menu OK/program button to enter the menu.
3. Use the CALLER ID-VOLUME (6 or 5) button to scroll to desired selection. The
default is Natural.
4. Press the mute/menu OK/program button to save your selection. You will hear a
confirmation tone.
28
Area Code
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (6 or 5) button to scroll to the AREA CODE
sub-menu.
2. Press mute/menu OK/program button to enter the menu. The screen displays
SET AREA CODE - - -.
3. Use the touch-tone pad to enter your 3-digit area code.
4. Press the mute/menu OK/program button to confirm. You will hear a
confirmation tone and the screen displays the new area code.
NOTE: To restore the default setting to - - -, press and release delete/
intercom/conf when the screen displays SET AREA CODE.
Tone/Pulse
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (5 or 6) button to scroll to the TONE/PULSE
sub-menu.
2. Press mute/menu OK/program button to enter the menu. The screen displays
TONE/PULSE 41TONE 2PULSE. The default setting is “1 TONE”.
3. Use the touch-tone pad or CALLER ID-VOLUME (5 or 6) to enter 1 TONE or 2
PULSE.
4. Press the mute/menu OK/program button to confirm. You will hear a
confirmation tone and the screen will display your selection.
29
Registration
Your packaged handset(s) are pre-registered and ready to use. It is not recommended
that a handset be registered again unless absolutely necessary.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (6 or 5) button to scroll to the REGISTRATION sub-menu.
2. Press the mute/menu OK/program button to enter the menu. The screen displays
REGISTRATION 1YES42NO. The default setting is 2NO.
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the
CALLER ID-VOLUME (6 or 5) button to scroll to 1YES or 2NO.
4. If you select 1YES, press the mute/menu OK/program button. The screen displays
HOLD BASE PAGE FOR 5 SECONDS, THEN PRESS HANDSET PROGRAM. (Your
handset should be held near the base during registration process.)
5. Press and hold the find button on the base unit, the charge/in use voicemail
indicator flashes. Press the handset mute/menu OK/program button. The screen
displays REGISTERING. The screen will then display REGISTERED. You may now
rename your handset. (Refer to Step 3 & 4 of Handset Name Section)
NOTE: IF you are re-registering the handset through the handset
menu; to rename your handset you must go to the Handset Name
Section and start from the beginning step.
De-Registration
De-registration cancels registration. During the de-registration process, keep the
handset near the base.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (6 or 5) button to scroll to the DEREGISTRATION
sub-menu.
2. Press the mute/menu OK/program button to enter the menu. The screen displays
DEREGISTRATION 1YES42NO. The default setting is "2NO".
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the
CALLER ID-VOLUME (6 or 5) button to scroll to 1YES or 2NO.
WARNING: It is not recommended that a handset be deregistered unless absolutely necessary because once a handset
is de-registered, that handset’s telephone features cannot be
used until the handset is re-registered.
30
4. Select 2NO, if you do not want to de-register.
5. If you select 1YES, press the mute/menu OK/program button and MOVE NEAR TO
BASE displays for 2 seconds, then CONFIRM? 1YES 2NO appears in the display.
6. Press the touch-tone pad to select 1YES or 2NO, or use the CALLER ID-VOLUME
(6 or 5) button to scroll to 1YES or 2NO.
7. If you select YES, press the mute/menu OK/program button to confirm. DE-The
screen displays REGISTER.... You will hear a confirmation tone. Then the screen
displays DEREGISTERED to confirm the handset is deregistered.
NOTE: When you complete the de-registration process, The screen
displays HANDSET NEEDS REGISTRATION. To use the handset, you
MUST re-register the handset using the Registration process.
Global De-registration
If one or more handsets becomes lost, you should de-register all handsets to ensure
proper system operation.
WARNING: It is not recommended that a handset be deregistered unless absolutely necessary because once a handset
is de-registered, that handset’s telephone features cannot be
used until the handset is re-registered.
1. Disconnect power from the base by pulling the plug out of the back of the unit.
2. Press and hold the find button and while holding the find button reconnect the
power.
3. Continue to hold the find button until the charge/in use voicemail light flashes
rapidly.
4. Release the find button.
5. Press and release the find button on the base once. All handsets are de-registered
and the screen displays HANDSET NEEDS REGISTRATION.
Default Setting
As you become familiar with this system, you may prefer to use the system’s original
settings. Follow the steps below to return to the factory default settings.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME (6 or 5) button to scroll to the DEFAULT SETTING
sub-menu.
31
2. Press the mute/menu OK/program button to enter the menu. The screen displays
DEFAULT SETTING 1YES 2NO. The default setting is 2NO.
3. Use the touch-tone pad to select 1YES or 2NO, or use the CALLER ID-VOLUME
(6 or 5) button to move the cursor to 1YES or 2NO.
NOTE: If you choose YES all the settings in the programmable menu
are returned to factory default setting.
4. Press the mute/menu OK/program button to save your selection. You will hear a
confirmation tone.
Telephone Operation
Visual Indicators
Base
The charge/in use voicemail indicator on the base will flash to alert you to an
incoming call, during paging, or if you have a message waiting from your service
provider. The indicator will remain lit when a handset is in the base charging or when
the line is in use.
Handset
The TALK and SPEAKER indicator buttons flash when you receive a call and remain lit
during a call.
The keypad and CID will also light when a call is received.
VMWI / Visual Ringer Indicator on Handset
IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator
(VMWI) feature, you must subscribe to this service from your
phone company.
The VMWI indicator on the top of the handset flashes when you receive a new
message from your service provider. Also, it serves as a Visual Ringer function. It will
flash when there is an incoming call.
32
Speakerphone Operation.
NOTE: If you are using the speakerphone, remain close to handset
so the party you are speaking to can hear you.
If you are using the handset and want to switch to the speakerphone, press the
SPEAKER button, press END/cancel to end conversation.
If you are using the speakerphone and want to switch to the handset, press the TALK
button, press END/cancel again to end conversation.
Making a Call
1. Press the TALK or SPEAKER button. Dial the desired number.
- OR Dial the number first, then press the TALK or SPEAKER button.
- OR Press the CALLER ID-VOLUME (6 or 5) button to select the desired record, then
press the TALK or SPEAKER button.
2. When finished, press the END/cancel button to hang up.
NOTE: You may enter up to 25 pre-dial digits.
NOTE: If you want to delete the pre-dial number you entered, press
the delete/intercom/conf button until all of the digits are erased.
Answering Calls
1. When the phone rings, press the SPEAKER button on the handset.
- OR Pick up the handset and press the TALK button.
2. When finished, press END/cancel button to hang up.
NOTE: Adjust the handset volume by pressing the
CALLER ID-VOLUME (6 or 5) button during a call.
33
Ignore The Incoming Call
With this feature, you can transfer all the incoming calls to the answering system.
When the phone rings, press the END/cancel button on the handset. The answering
system will answer the call for you.
Call Timer
After you press the TALK or SPEAKER button on the handset, the screen displays the
built-in call timer and counts the length of time of the call in minutes and seconds.
Auto Standby
If you place the handset in the cradle while the handset is off the hook (during a call),
the call is automatically disconnected.
Ringer Volume (Shortcut)
There are two ways to set the ringer volume. One is the traditional way as described
in the Programming Functions; Handset Setup; Ringer Volume menus. The other one
is this short cut to ringer menu.
1. Make sure the phone is OFF (not in TALK mode).
2. Press the #pause button to display SET RINGER LEVEL 5.
3. Use the CALLER ID-VOLUME (6 or 5) button to scroll to your selection. LEVEL 5 is
the default setting.
4. Press #pause button again to save and display the new selection for a few seconds.
Flash/Call Waiting
If you subscribe to the combined Call Waiting Caller ID service from your local telephone
company, you will receive Caller ID information (if available) on Call Waiting calls. During
a phone call, you will hear a beep to indicate another call is waiting on the line and the
screen displays Caller ID information for the waiting call.
• To connect to the waiting call, press the TALK or SPEAKER button on the handset,
and your original call is put on hold.
• To switch between the two calls, press the TALK or SPEAKER button.
34
Last Number Redial
You may redial a number up to 25 digits long. To quickly redial the last number you
dialed:
1. Press the TALK or SPEAKER button.
2. Press the redial/format button.
-OR3. Press the redial/format button first, then use the CALLER ID-VOLUME (6 or 5)
button to select the desired redial number.
- Press the CALLER ID-VOLUME ( 5) to review the oldest call and scroll toward the
most recent calls (higher numbers).
- Press the CALLER ID-VOLUME ( 6 ) to review the newest call and scroll to older
calls (lower numbers).
NOTE: You may choose from three last dialed numbers.
4. Press the TALK or SPEAKER button. The number dials automatically.
If you get a busy signal and want to keep dialing the number, press the redial/format
button to quickly redial the number.
Exit
Press the END/cancel button to exit a menu function and return to the standby
screen.
Page
The page feature helps you locate a misplaced handset. To send and receive
pages, all handsets must be registered. If your handset is not registered, follow the
instructions in the Registration section of this manual.
35
Handset to Handset Paging
(applicable only with additional handsets)
1. Make sure the phone is OFF (not in TALK mode).
2. Press and release the delete/intercom/conf button on a handset. The screen
displays PAGING EXTENSION?.
3. Use the touch-tone pad to enter the handset number you want to page.
4. To cancel the page, press the END/cancel, delete/intercom/conf, or TALK button
on the originating handset, or press the END/cancel button on the receiving
handset.
Paging All Handsets from a Handset
(applicable only with additional handsets)
1. Make sure the originating phone is OFF (not in TALK mode).
2. Press and release the delete/intercom/conf button on a handset. The screen
displays PAGING EXTENSION?.
3. Use the touch-tone pad to enter the handset number you want to page. (1= to
page Handset 1, 2=to page handset 2, etc., and * tone=to page all handsets)
4. To cancel the page, press the END/cancel, delete/intercom/conf, or TALK button
on the originating handset, or press the END/cancel button on the receiving
handset.
Paging from the Base/Group Page
Use the base-only to page all registered handsets at the same time.
1. Press the find button on the base. All handsets beep for two minutes, and the
screen displays PAGING FROM BASE.
2. To cancel the page, press the find button on the base, or press the TALK button or
the END/cancel button on each handset.
36
Mute
To have a private, off-line conversation, use the MUTE feature. The party on the
telephone line cannot hear you, but you can hear them.
1. Press the mute/menu OK/program button. The handset screen displays MUTE
ON.
2. Press the mute/menu OK/program button to cancel and return to your phone
conversation.
Receiver Volume Control
When the handset is ON (in TALK mode) you may adjust the receiver volume by
pressing the CALLER ID-VOLUME (6 or 5) button. There are five volume levels to
choose from. When the maximum or minimum volume level is reached, the phone
beeps twice. VOL 1 is minimum and VOL 5 is maximum.
Do Not Disturb (D-N-D)
This feature allows you to turn off all the handset ringer(s) at once, by pressing one
button at the base unit, even though the ringer volume of handset(s) has been preset.
1. In the standby mode, press the D-N-D button on the base.
2. The DND indicator will light and the screen displays DO NOT DISTURB on each
handset.
3. To cancel, press the D-N-D button again.
NOTE: You can press the do not disturb button and activate the
function immediately, even when there is incoming call ringing in,
or during call screening after the call is taken by the answerer.
37
Intercom Operation
(applicable only with additional handsets)
The intercom feature allows you to have a conversation with another registered
handset without tying up the telephone line, allowing you to still receive incoming calls.
Making an Intercom Call
1. Make sure the handset is OFF (not in TALK mode).
2. Press the delete/intercom/conf button on the handset.
3. Use the touch-tone pad to select the handset you want to page.
NOTE: To cancel page, press the delete/intercom/conf button again
or the END/cancel button on the sending handset.
4. Wait for the person at the receiving handset to press the delete/intercom/conf
button.
NOTE: If the receiving handset does not answer within two minutes,
the intercom call is automatically canceled. The originating
handset displays NO ANSWER.
5. When finished, press the END/cancel button or delete/intercom/conf button on
either handset to deactivate the intercom.
NOTE: The system is expandable up to 6 handsets (by purchase of
optional Model 28801FE1 handset with recharge cradle or 28108
speaker box). When 4 handsets are registered, the system can
handle 2 separate intercom operations at once, for example, 1st
handset intercoms with 2nd handset while 3rd handset intercoms
with 4th handset.
Receiving an Intercom Call
When you receive an intercom call, your handset beeps. To answer the call press the
delete/intercom/conf button or TALK button.
38
Advanced Intercom Features
Receiving an Incoming Call During an Intercom Call
If you receive a telephone call during an intercom call, the intercom call is
immediately terminated and both handsets ring. Either handset user may press the
TALK or SPEAKER button to answer the call.
Using Intercom with External Telephone Calls
During a telephone call, you may use the intercom/paging function to page another
handset and have an off line, private (two-way) intercom conversation. You may also
have a three-way conversation between the external caller and the handsets, or you
may transfer the external telephone call to another handset.
NOTE: Before you intercom/page another handset, you must
decide whether you want to create a two-way or a three-way
conversation.
Two-Way Calling
1. During an external call, press the delete/intercom/conf button, and use the
touch-tone pad to enter the handset number you want to call.
NOTE: The receiving handset presses the delete/intercom/conf
button to answer the intercom call. Both intercom users may speak
privately. The external caller will not hear the intercom conversation.
2. When finished, press the END/cancel button or delete/intercom/conf button to
end the intercom call, return to the talk mode, and resume your original telephone
conversation.
Three-Way Calling
1. During an external call, press the delete/intercom/conf button. The screen
displays LINE ON HOLD EXTENSION?.
2. Use the touch-tone pad to select Handset #. You will hear a paging tone and the
screen displays PAGING on the originating handset.
NOTE: The screen displays PAGING FROM... on the receiving handset,
and the receiving handset presses the delete/intercom/conf or TALK
button to answer the intercom.
39
3. When the receiving handset connects, press the delete/intercom/conf button on
the originating handset to conference with the receiving handset and the external
caller. The screen displays CONFERENCE on the originating and receiving handsets.
NOTE: A handset can enter conference mode directly by pressing
TALK or SPEAKER on the second handset during a call.
Transferring External Calls to Other Handsets
During an external call, you may transfer the external call to another handset.
1. Press the delete/intercom/conf button on the originating handset to put an
external call on hold, and then page the receiving handset.
2. Use the touch-tone pad on the handset to select Handset #. You will hear a
paging tone. The screen displays PAGING on the originating handset’s display,
and the screen displays PAGING FROM... on the receiving handset’s display.
3. When the receiving handset connects, press the TALK or SPEAKER button on the
originating handset to transfer the call.
-OR
4. Press the TALK or SPEAKER button on the originating handset to transfer the
call. If the receiving handset does not answer within 30 seconds, the originating
handset rings back and displays CALLBACK. If the originating handset does not
answer within 30 seconds, the call is automatically dropped.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or
Call Waiting Caller ID Service. To know who is calling while you are on
the phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone company.
This information can include the phone number, date, and time; or the name, phone
number, date, and time.
NEW CALL
40
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company; if
you receive an incoming call and you are using the GE multi handset system, a beep
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID
information will be displayed and stored in the history of all handsets in the system.
• When you hear the call waiting beep in the handset receiver, press the TALK or
SPEAKER button to put the current call on hold and answer the incoming call.
Press TALK or SPEAKER again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the first and
second ring. The Caller ID information appears on the display while the phone rings,
giving you a chance to monitor the information and decide whether or not to answer
the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory stores
the data for the 40 most recent calls you received so you can see who called while
you were unavailable. When the 41st call is received, the oldest Caller ID record (1st
call) is automatically deleted.
You may review the stored information at any time. Calls received since your last
in the display.
review show as
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how many
calls have been received. To scroll CID records:
1. Make sure the phone is OFF (not in TALK mode).
2. Press the CALLER ID-VOLUME ( 6 ) button to review the newest CID record.
3. Press the CALLER ID-VOLUME ( 5 ) button to review the oldest CID record first.
41
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CALLER ID-VOLUME (6 or 5) button to display the desired record.
3. Press the TALK or SPEAKER button. The number dials automatically.
NOTE: Depending on (a) how the incoming caller’s phone number is
formatted when it is received, and (b) whether or not you previously
pre-programmed your local area code into the set up menu, you
may need to adjust the format of the incoming caller’s stored
phone number before making the call, press the redial/format
button to adjust the number, and try again.
Available formats include:
Number of digits Explanation Example
Eleven digits
long distance code “1 ”
1-317-888-8888
+3-digit area code
+7-digit telephone number.
Ten digits3-digit area code +317-888-8888
7-digit telephone number.
Seven digits
7-digit telephone number.
888-8888
Storing CID Records in Internal Memory
You may also store CID information in the phone’s internal memory.
NOTE: It is important that you format CID records correctly BEFORE
storing in internal memory as you cannot reformat CID records
stored in memory.
1. Make sure the phone is OFF (not in TALK mode).
2. Press the CALLER ID-VOLUME (6 or 5) button, the screen displays NEW CALL XX.
3. Use the CALLER ID-VOLUME (6 or 5) button to scroll to the desired CID record.
4. Press mute/menu OK/program button to store the number and the screen
displays SAVE TO MEMORY.
NOTE: Press the END/cancel button once to keep the previous
setting (making no changes) and return to the menu.
42
NOTE: If the selected CID record contains any information that is nonnumeric, the unit will not allow this record to transfer to the internal
user memory. The handset will display UNABLE TO STORE.
NOTE: If the number has been previously saved, the screen displays
RECORD ALREADY SAVED TO MEMORY.
Deleting a CID Record
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CALLER ID-VOLUME (6 or 5) button to display the CID record you want
to delete.
3. Press the delete/intercom/conf button. The screen displays DELETE CALL ID?
4. Press the delete/intercom/conf button to erase the record showing in the display.
The screen displays DELETED.
NOTE: Press the END/cancel button to return to the standby mode
without deleting any CID records.
Deleting All CID Records
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CALLER ID-VOLUME (6 or 5) button to display any Caller ID record.
3. Press and hold the delete/intercom/conf button until the screen displays DELETE
ALL?.
4. Press delete/intercom/conf button to erase all of the current CID records. The
screen displays DELETED followed by NO CALLS.
NOTE: Press the END/cancel button to return to the standby mode
without deleting any CID records.
43
Answering System Operation
This section discusses the buttons and features on the answering system.
Message Counter Indicator
The message counter gives you a numeric display of how many messages you have.
The new message indicator flashes to indicate you have new messages. See below
for the details.
a) Message counter has a number displayed without flashing - No new messages.
Shows total number of old messages.
b) Message counter has a flashing number displayed - There are new messages.
Shows total number of old and new messages.
c) Message counter has bars ( - - ) - Answerer is off.
d) Message counter has an “F“ flashing on the display - Memory is full.
e) Message counter has a “CL” flashing on the display - Clock is not set since power
up or after power failure.
f) Message counter has six horizontal bars flashing on the display - MEMO recording.
g) Message counter has a “An“ flashing on the display - Answering incoming calls
and recording an incoming call.
h) Message counter has “LA” - The answering system is being accessed remotely.
NOTE: While the messages are playing, the message counter will
display the messages in the order they were received.
NOTE: The maximum recording time for each message is 3 minutes
and the total recording time of this unit is 12 minutes.
Leaving a Message/Memo
Use the memo feature to leave a message.
1. Press and hold the memo button.
2. Begin speaking after you hear “RECORD MESSAGE” and start tone.
3. Release the memo button when you are finished recording the memo.
NOTE: Maximum recording time for memo is 3 minutes.
44
Screening Calls from the Base
1. When the answering system answers the call, listen while the caller leaves a
message (to determine who is calling).
2. To speak to the caller, pick up the handset, and press the TALK or SPEAKER
button.
The answering system automatically stops recording when you activate the handset
or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough to hear
your incoming calls.
Message Playback
The message counter lets you know when you have message(s) or new message(s). To
play the messages, press the PLAY/STOP button.
While a message is playing, you may do the following:
• Press the corresponding PLAY/STOP button to stop the message playback.
• Press and release speed button to listen to the message playback at half of its
normal speed. Press again to cancel and return to standard playback mode.
• Press and release the repeat button to restart the current message.
• Press and release the repeat button twice to go to the previous message.
• Press and release the skip button to go to the next message.
• Press the delete button to erase the current message.
Memory Full
When the answering system memory is full, the system answers after 10 rings. You
should erase some messages so the answering system may record new messages.
45
Erasing Messages
You may erase messages in the following three ways:
To erase a message while it is playing
1. Press and release PLAY/STOP button.
2. Press the repeat and skip buttons to select and play the message you want to
erase.
3. Press the delete button, the current message is erased, and the next
message plays.
To erase all previously played Messages in a mailbox
1. Make sure the phone is OFF (not in TALK mode)
2. Press and hold the delete button until “ALL OLD MESSAGES ERASED” is
announced.
To erase a message from the handset:
1. Press the mute/menu OK/program button to go to the main menu.
2. Press the CALLER ID-VOLUME (6 or 5) button to scroll to ANSWERER.
3. Press the mute/menu OK/program button to enter the menu, press the CALLER
ID-VOLUME (6 or 5) to select HANDSET ACCESS submenu.
4. Press the mute/menu OK/program button to access the answering system. The
screen displays ANSWERER REMOTE ACCESS.
5. Press the play/stop (key 2) on the handset.
6. Press the erase (key 0) on the handset to erase a message during playback.
NOTE: Erased messages cannot be restored.
46
Remote Access
You may access the answering system with the cordless handset or from any tonedial compatible telephone.
Cordless Handset
Use the corresponding handset keys just like you would use the base buttons (see
“Answering System Setup”). The button functions are located on the handset above
each number key. For example, to play messages:
1. Press the mute/menu OK/program button to go to the main menu.
2. Press the CALLER ID-VOLUME (6 or 5) button to scroll to ANSWERER.
3. Press the mute/menu OK/program button to enter the menu, press the CALLER
ID-VOLUME (6 or 5) to select HANDSET ACCESS submenu.
4. Press the mute/menu OK/program button to access the answering system. The
screen displays ANSWERER REMOTE ACCESS.
• Press the play/stop button to play the message.
• When you are finished listening to your messages, press the END/cancel button
to exit.
Screening Calls from the Handset
Use the handset to screen calls even when you can’t hear the answering system.
When the answering system picks up:
1. Press the mute/menu OK/program button to go to the main menu.
2. Press the CALLER ID-VOLUME (6 or 5) button to scroll to ANSWERER.
3. Press the mute/menu OK/program button to enter the menu, press the CALLER
ID-VOLUME
(6 or 5) to select HANDSET ACCESS submenu.
4. Press the mute/menu OK/program button to access the answering system.
5. Listen as the caller leaves a message.
6. Press the TALK or SPEAKER buttons to speak to the person or press the
END/cancel button to stop screening the call.
47
Accessing the Answering System from Another
Location
You can access your answering system from any touch-tone phone by entering your
3-digit security code during the playing of outgoing announcement or after you hear
the outgoing announcement.
1. Dial the telephone number to which the answering system is connected.
2. While the outgoing announcement is playing, enter the security code “123”
-OR After the announcement has played and you hear a tone, enter security code
“123”
3. Follow the voice menu to use the answering system’s remote functions.
The remote feature lets you perform the following functions:
To
Press this button
Review message 1
Play back messages 2
Stop message playback 2
Erase message 0 (during message playback)
Skip message 3
Turn off/on answerer 4
Review voice menu options 7
48
Memory Full
When the answering system memory is full, the system answers after 10 rings, beeps
and waits for you to enter the 3-digit security code. If you don’t enter the security
code within 8 seconds, the phone hangs up.
You should erase some messages so the answering system can record new
messages.
NOTE: The unit also answers after the 10th ring if it is turned off. To
access the answering system, enter your 3-digit security code.
Belt Clip and Optional Headset
Connecting the Belt Clip
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of
the handset.
2. Snap the ends of the belt clip into place.
Connecting an Optional Headset to the Handset
Each handset can be used with an optional headset hands free operation.
1. Connect the headset to the headset jack on the side of the handset.
The handset receiver and microphone are disabled when the headset is
connected.
2. Adjust the headset to rest comfortably on top of your head and over your ear.
Move the microphone to approximately two to three inches from your mouth.
3. Press the TALK button to answer a call or make calls using the headset.
4. To return to normal operation, unplug the headset from the jack.
49
Changing the Battery
1.
2.
3.
4.
5.
6.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Model 5-2814 Nickel-metal Hydride
battery (Ni-MH), which is compatible with this unit.
Make sure the telephone is OFF (not in TALK mode) before you replace the battery.
Remove the battery compartment door.
Disconnect the battery plug from the jack inside the battery compartment and
remove the battery pack from the handset.
Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
Put the battery compartment door back on.
Place handset in the base or handset charge cradle to charge. Allow the handset
battery to properly charge (for 16 hours) prior to first use or when you
install a new battery pack. If you do not properly charge the phone, battery
performance will be compromised.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride
battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.
50
Display Messages
The following messages shows the status of the phone, provides Caller ID information,
or helps you set up and use your phone.
ANSWERER REMOTE ACCESS
Indicates the answering system is being accessed
remotely.
ANSWERING CALL
Indicates the answering system is answering the
incoming call.
BLOCKED NUMBER
Indicates the person is calling from a number which
is blocked from transmission.
CHARGING...Indicates the handset needs to charge for a period
of time before it can resume normal function.
DELETE ALL?Prompt asking if you want to erase all CID records.
DELETE CALL ID?
Prompt asking if you want to erase the CID record
showing on the display.
DELETE?Prompt asking if you want to erase one of the 50
records stored in the phone’s memory.
DUPLICATE NUMBER
Under VIP melody feature, if the desired number/
record was selected in any one of TEN VIP melody
records before, the screen displays DUPLICATE
NUMBER.
END OF LISTIndicates that there is no additional information in
CID memory.
ENTER NAMEPrompt telling you to enter a name in one of the 50
memory locations.
ENTER TEL NUMBR
Prompt telling you to enter a telephone number in
one of the 50 memory locations.
Indicates call or calls which have not been
reviewed.
HANDSET NAME Prompt telling you to enter the user name for the
registered handset.
HANDSET NEEDS
Indicates you must register a non51
REGISTRATION
registered handset prior to use.
INCOMPLETE DATA
Caller information is interrupted during transmission
or the phone line is excessively noisy. Indicates
no CID information was received, you are not
subscribed to CID service, or CID service is not
working.
LINE IN USEDisplays on handset while the line is in use.
LONG DISTANCE
Indicates CID record is from a long distance call.
LOW BATTERYIndicates the battery needs to be charged.
NEW VOICE MAIL
Indicates voice mail has not been retrieved from
service provider.
CALL SCREENING
Indicates you may use the handset to screen calls
before answering the call.
MSG WAITING OFF
Indicates voice mail has been retrieved from service
provider.
NEW CALL XX
XX represents the number of new CID records not
reviewed.
NO CALLSIndicates there are no CID records in memory.
NO USER MEMORY
Indicates the memory location contains no user
memories and the user is trying to mark a specific
user record for VIP MELODY.
OUT OF RANGE
May indicate handset is too far away from the base
or that the power has been interrupted. Move closer
and check connections.
PAGING orSomeone pressed the find button on the base
PAGING FROM
or delete/intercom/conf button on the handset.
52
SEARCHINGIndicates handset is searching for the base.
SPKRIndicates the handset is in speakerphone mode.
UNKNOWN CALLER/
NAME/NUMBER
Indicates incoming call is from an area not
serviced by CID or the CID information was not sent.
Answering System Display Messages
The following messages show the status of the answering system or help you set up
and use the system.
0-59
Indicates the total number of messages.
CL (blinking)
The voice time/day stamp needs to be set.
- -
Answering system is turned off.
An (blinking)
The system is answering a call.
F (blinking)
Answering system memory is full.
Six bars (blinking)
The system is recording a memo or an
announcement.
LA (Line Access)
External line remote answering system.
Handset Sound Signals
Signal
A long warbling tone
(with ringer on)
Meaning
Signals an incoming call
Three short beeps
(several times)
Page signal
One beep every 7 seconds
Low battery warning
53
Troubleshooting Guide
Telephone Solutions
No dial tone
• Check or repeat installation steps:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
• Connect another phone to the same jack. If it doesn’t work, the problem might be
your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Make sure the battery pack (in the handset) is properly installed.
• The handset should beep when you press the TALK button, and the charge
indicator on the base should be lit when the handset rests in the cradle. If not, the
battery may need to be charged.
• Place handset in charge cradle for at least 20 seconds to reset the unit.
Handset does not ring
• Make sure the handset ringer software switch is set to on.
• The handset may be out of range of the base. Move closer to the base.
• You may have too many extension phones on your line. Try unplugging some
extensions.
• Check for a dial tone.
You experience static, noise, or fading in and out
• The handset may be out of range of the base. Move closer to base.
• Make sure base is not plugged into an electrical outlet with another household
appliance. If necessary, relocate the base.
• Charge the battery (for 16 hours).
Unit beeps
• Clean the charging contacts on the cordless handset and base charge cradle with
a soft cloth or an eraser.
• See solutions for “No dial tone ” on previous page.
• Replace the battery.
54
Memory dialing doesn’t work
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
Unit locks up and no communication between the base and cordless handset
• Unplug the power adaptor from the electrical outlet and the back of the base.
Remove the handset battery. Wait for 30 seconds and plug the power adaptor
back into the base and electrical outlet. Reconnect the battery and charge for 16
hours.
Caller ID Solutions
No Display
• Charge the battery (for 16 hours). Or replace the battery.
• Make sure the unit is connected to a non-switched electrical outlet. Disconnect
the power adaptor from the base and reconnect it.
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates the
presence of noise on the line.
No Caller ID
• You must be subscribed to the standard Name/Number Caller ID service from
your local telephone company to receive CID information.
Battery Solutions
If you experience any of the following problems, even after recharging the battery,
you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• Limited range
• Charge indicator fails to turn on
55
Answering System Solutions
Can’t hear messages, beep, etc.
• Adjust speaker volume.
Time/Day setting stuck at 12 a.m Mon.
• Set the time clock.
Answers on 10th ring
• Make sure answering system is turned on.
• Answering system memory may be full. Erase some messages.
Incoming messages are incomplete
• An extension phone may have been lifted as a message is received.
• Answering system memory is full. Erase some messages.
• You may have accidently pressed the play/stop button during playback and
stopped the message.
Won’t respond to remote commands
• You must use a tone-dial phone. This phone does not support pulse (rotary)
dialing.
• Make sure to enter the correct security code.
• Did unit hang up? If you take no action for a period of time,
it automatically hangs up.
56
Causes of Poor Reception
•
•
•
•
•
•
•
•
•
•
Aluminum siding.
Foil backing on insulation.
Heating ducts and other metal construction that can shield radio signals.
You ’re too close to appliances such as microwaves, stoves, computers, etc.
Atmospheric conditions, such as strong storms.
Base is installed in the basement or lower floor of the house.
Base is plugged into AC outlet with other electronic devices.
Baby monitor is using the same frequency.
Handset battery is low.
You’re out of range of the base.
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps ).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the unit and other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will damage
the finish.
• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and base with a soft cloth.
57
Warranty Assistance
If trouble is experienced with this equipment, for warranty information, please
contact customer service at 1-800-448-0329. If the equipment is causing harm to
the telephone network, the telephone company may require that you disconnect the
equipment until the problem is resolved.
Any unauthorized repairs, changes or modifications not expressly approved by
Thomson Inc. could void the user’s authority to operate this product. For instructions
on how to obtain a replacement unit, refer to the warranty included in this guide or
call customer service at
1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to this booklet for future reference or jot down the date
this product was purchased or received as a gift. This information will be valuable if
service should be required during the warranty period.
Purchase date
Name of store
58
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from
date of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new unit. The exchange unit is under warranty for the
remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided
with the product. We recommend using the original carton and packing
materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period, must be presented to
obtain warranty service.” For rental firms, proof of first rental is also required.
Also print your name and address and a description of the defect. Send via
standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in
case of damage or loss.
• A new unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
59
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit.
It will make it easier to contact you should it ever be necessary. The return of
the card is not required for warranty coverage.
Limitation of Warranty:
• The warranty stated above is the only warranty applicable to this
product. All other warranties, express or implied (including all
implied warranties of merchantability or fitness for a particular
purpose) are hereby disclaimed. No verbal or written information
given by Thomson Inc., its agents, or employees shall create a
guaranty or in any way increase the scope of this warranty.
• Repair or replacement as provided under this warranty is the
exclusive remedy of the consumer. Thomson Inc. shall not be liable
for incidental or consequential damages resulting from the use of
this product or arising out of any breach of any express or implied
warranty on this product. This disclaimer of warranties and limited
warranty are governed by the laws of the state of Indiana. Except
to the extent prohibited by applicable law, any implied warranty of
merchantability or fitness for a particular purpose on this product
is limited to the applicable warranty period set forth above.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts so
the above limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights
that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
60
Index
A
D
Accessing the Answering System
from Another Location48
Accessory Information
67
Add Records20
Advanced Intercom Features39
Answerer
14
Answering Calls33
Answering System Display Messages
53
Answering System Operation44
Answering System Setup
14
Answering System Solutions
57
Area Code29
Auto Standby34
Default Setting31
Delete Records21
Deleting a CID Record43
Deleting All CID Records43
De-Registration30
Dialing a CID Number42
Dialing a Number from Internal Memory22
Digital Security System
9
Display Messages
51
Do Not Disturb (D-N-D) 37
B
Base32
Base Layout
11
Base Station
13
Battery Safety Precautions
50
Battery Solutions
56
Before You Begin
7
Belt Clip and Optional Headset49
C
Call Timer34
Call Waiting Caller ID41
Caller ID (CID)40
Caller ID Solutions
56
Causes of Poor Reception
58
Changing a Stored VIP Melody Record27
Changing the Battery
50
Connecting an Optional Headset
to the Handset49
Connecting the Belt Clip49
Cordless Handset47
E
Edit Records21
Equalizer28
Equipment Approval Information2
Erasing Messages46
Exit35
F
FCC RF Radiation Exposure Statement4
Flash/Call Waiting34
G
General Product Care
58
Global De-registration31
GOOG411
18
H
Handset32
Handset Access
14
Handset Layout
10
Handset Name24
Handset Setup24
Handset Sound Signals
53
Handset to Handset Paging36
Hearing Aid Compatibility (HAC)4
61
Index
I
P
Ignore The Incoming Call22
Ignore The Incoming Call34
Important Installation Guidelines
9
Index
61
Information for DECT Product4
Inserting a Pause in the Dialing Sequence 20
Installation 9
Installing the Handset Battery
12
Installing the Phone
12
Intercom Operation38
Interference Information3
Introduction
7
Page35
Paging All Handsets from a Handset36
Paging from the Base/Group Page36
Parts Checklist
7
Phone Book
19
Programming Functions
19
Programming the Telephone
19
K
Key Tone27
L
Language24
Last Number Redial35
Leaving a Message/Memo44
Licensing4
Limited Warranty
60
M
Making a Call33
Making an Intercom Call38
Memory Full45
Memory Full49
Message Alert
16
Message Counter Indicator44
Message Playback45
Mute37
62
R
Receiver Volume Control37
Receiving an Incoming Call During an
Intercom Call39
Receiving an Intercom Call38
Receiving CID Records41
Recording the Outgoing Announcement 17
Registration30
Remote Access47
Review Records
19
Reviewing and Choosing
17
the Announcement
Reviewing And Deleting Stored
VIP Melody Record27
Reviewing CID Records41
Ringer Tone25
Ringer Volume25
Ringer Volume (Shortcut)34
Rings to Answer
15
Room Monitor22
S
Screening Calls from the Base45
Screening Calls from the Handset47
Security Code 16
Set Alarm Clock23
Set Day/Time28
Index
Set Prompt Language
15
Speaker Volume
16
Speakerphone Operation.33
Standby Screen
19
Storing CID Records (In CID Memory)41
Storing CID Records in Internal Memory42
Storing VIP Melody26
T
Table of Contents
5
Telephone Jack Requirements
8
Telephone Operation32
Telephone Solutions
54
Three-Way Calling 39
Tone/Pulse29
Transferring External Calls to
Other Handsets40
Troubleshooting Guide
54
Two-Way Calling39
U
Using Intercom with External
Telephone Calls39
V
VIP Melody26
Visual Indicators32
VMWI / Visual Ringer Indicator on Handset32
Voice Instruction
17
W
Warranty Assistance
63
Accessory Information
DESCRIPTION
MODEL NO.
Handset Replacement Battery
5-2814
AC Power adaptor
5-2812
Belt Clip
5-2813
Headset
Accessory Handset w/Charge Cradle
5-2425
28801
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free
1-800-338-0376.
A shipping and handling fee will be charged upon ordering. We are required by law to
collect appropriate sales tax for each individual state, country, and locality to which
the merchandise is being sent. Items are subject to availability.
63
Visit the GE website at: www.GE.com/phones
Model 28851
00024919 (Rev. 1 Dom E)
08-14
Printed in China
Thomson Inc.
101 West 103rd Street
Indianapolis, IN 46290-1102
© 2008 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
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