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Sprint User Guide A downloadable, printable guide to your Samsung Galaxy J7 Perx and its features. Available applications and services are subject to change at any time. Table of Contents GETTING STARTED 1 Introduction 2 About the User Guide 2 Get Support from Sprint Zone 2 Set Up Your Phone 3 Parts and Functions 3 Battery Use 5 Insert the Battery 5 Remove the Battery 5 Charge the Battery 6 Turn Your Phone On and Off 7 Use the Touchscreen 8 Activate Your Phone 11 Complete the Setup Screens 11 Basic Operations Basics 13 13 Home Screen and Applications (Apps) List 13 Phone Settings Menu 14 Capture Screenshots 14 Phone Number 14 Airplane Mode 14 Enter Text 15 Samsung Keyboard 15 Google Voice Typing 16 Tips for Editing Text 17 Google Account 17 Create a Google Account 17 Sign In to Your Google Account 18 Factory Reset Protection 18 Samsung Account 19 Google Play Store 19 Lock and Unlock Your Screen 20 Update Your Phone 20 i Your Phone's Home Screen 24 Home Screen Basics 24 Home Screen Layout 24 Extended Home Screens 25 Status Bar 25 Notification Panel 27 Customize the Home Screen 28 Change the Wallpaper 29 Add Shortcuts to the Home Screen 29 Add Widgets to the Home Screen 29 Add Folders to the Home Screen 29 MAKING CONNECTIONS Phone Calls and Voicemail Place and Answer Calls 31 32 32 Call Using the Phone Dialer 32 Call Emergency Numbers 33 Answer Phone Calls 33 In-Call Screen Layout and Operations 35 Place a Call from Contacts 36 Call from Call Log 37 Voicemail 37 Voicemail Setup 37 Visual Voicemail Setup 38 Review Visual Voicemail 39 Visual Voicemail Options 39 Configure Visual Voicemail Settings 40 Optional Calling Services 41 Wi-Fi Calling 41 Caller ID Blocking 42 Call Waiting 42 Conference Calling 42 Call Forwarding 43 Call Settings Contacts 43 47 Contacts Screen Layout 47 Add a Contact 48 ii View Contacts 49 Edit a Contact 49 Delete a Contact 49 Favorites 50 Groups 50 Share a Contact 52 Profile Sharing 53 Import Contacts 53 Back Up Contacts 54 Contacts Settings 54 Messaging 55 Text and Multimedia Messaging 55 Send a Text Message 55 Send a Multimedia Message (MMS) 55 Save and Resume a Draft Message 57 New Messages Notification 57 Manage Message Conversations 58 Messages Settings 60 Gmail 60 Email 60 Set Up an Email Account 60 Add an Email Account 61 Add an Exchange ActiveSync Account 61 Create and Send an Email Message 62 Open Email Messages 63 Delete an Email Account 63 Manage Your Email Inbox 64 Email Settings 64 Internet and Social Networking 66 Data Services General Information (4G LTE and 3G Networks) 66 4G LTE 66 Your User Name 66 Data Connection Status and Indicators 67 Browser 67 Use the Browser 67 Add a Bookmark 68 iii View Browser History 68 Open New Browser Tabs 68 Browser Settings 69 Chrome Browser 69 Facebook 69 Google Duo 69 Google Messenger 70 Instagram 70 Messenger 70 Global Services 71 Activate Sprint Worldwide Service on Your Account 71 Your Phone’s SIM Card for International GSM Roaming 71 Enable Global Roaming Mode 72 Set the Communications Method for Global Use 72 Select a Carrier 73 Make and Receive Worldwide Calls 73 Sprint International Voicemail Service 74 Set Up Your Voicemail Access Number for International Use 74 Access Your Voicemail Internationally 74 International Data Roaming Access Email and Data Services Internationally Contact Sprint for Assistance with International Service Connectivity 75 76 76 78 Transfer Files between Your Phone and a Computer 78 Wi-Fi 79 Turn Wi-Fi On and Connect to a Wireless Network 79 Disconnect Wi-Fi 80 Wi-Fi Direct 80 Bluetooth 81 Enable the Bluetooth Feature 81 Pair Bluetooth Devices 81 Connect to a Paired Bluetooth Device 82 Send Information Using Bluetooth 83 Receive Information Using Bluetooth 83 Hotspot 84 Tethering 84 iv APPS AND ENTERTAINMENT Camera and Video 86 87 Camera Overview 87 Take Pictures and Record Videos 88 Take a Picture 88 Record Videos 89 Shooting Mode 89 Camera Settings 90 Switch Cameras 90 Set Camera Functions 91 Productivity 93 1Weather 93 AAA 93 Calculator 93 Calendar 94 Add an Event to the Calendar 94 View Calendar Events 95 Sync Calendars 96 Calendar Settings 96 Caller ID 96 Clock 97 Set Alarms 97 Additional Clock Features 98 Drive 99 Google Maps 99 Google Search 99 Lookout 99 My Files 99 Photos 100 Samsung Notes 101 Secure Folder App 102 Secure Wi-Fi 102 Sprint Family Locator 102 Sprint Worldwide 103 Tech Expert 103 Uber 103 v Entertainment and Activities 104 Amazon 104 Amazon Kindle 104 Amazon Music 104 Amazon Prime Photos 104 Amazon Prime Video 104 App Spotlight 104 Audiobooks 105 DraftKings 105 Galaxy Apps 105 Gallery 105 View Pictures and Videos 106 Edit Pictures 108 Share Pictures and Videos 109 Google Play Music App 110 Google Play Movies &TV 110 Loot 110 NextRadio 111 Playphone 111 S Health 111 Samsung+ 113 Sprint Music Plus 113 Sprint Spot 114 Sprint Zone 114 Texture 114 YouTube 114 SETTINGS Connections Settings 115 116 Wi-Fi Settings Menu 116 Bluetooth Settings 117 Phone Visibility 118 Data Usage Settings 119 Airplane Mode Settings 119 Mobile Networks Settings 120 Location Settings 120 More Connection Settings 122 vi Nearby Device Scanning 122 Printing 122 Virtual Private Networks (VPN) 123 Wi-Fi Calling Settings 125 Hotspot and Tethering Settings 125 Hotspot Settings 125 Tethering Settings 126 Device Settings Sounds and Vibration Settings 127 127 Sound Mode 127 Vibrate While Ringing 127 Volume 127 Ringtones and Sounds 128 Vibration Pattern 129 Notification Sounds 129 Do Not Disturb 129 System Sounds 130 Key-tap Feedback 131 Sound Quality and Effects 131 Notifications Settings 132 Display Settings 132 Brightness 132 Screen Zoom and Font 132 Home Screen Settings 133 Easy Mode 133 Icon Frames 134 Status Bar Settings 134 Screen Timeout 134 Screen Saver 134 Advanced Features Settings 135 One-Handed Mode 135 Other Advanced Features Settings 135 Apps Settings 136 Apps Overview 136 Default Applications 138 App Permission Settings 139 vii Personal Settings Wallpapers and Themes Settings 140 140 Wallpaper 140 Themes 140 Icons 140 Lock Screen and Security Settings 141 Screen Lock 141 Unknown Sources 143 Secure Folder Settings 143 Secure Startup 143 Encrypt SD Card 143 Other Security Settings 143 Cloud and Accounts Settings 145 Samsung Cloud Settings 145 Accounts Settings 146 Backup and Restore 147 Google Settings 148 Accessibility Settings 149 Vision Accessibility Settings 149 Hearing Accessibility Settings 150 Dexterity and Interaction Settings 150 Configure Other Accessibility Settings 151 System Settings General Management Settings 153 153 Language and Input Settings 153 Date and Time Settings 154 Reset 154 Factory Data Reset 155 Device Maintenance Settings 156 Optimize Now 156 Battery Settings 157 Storage Settings 157 microSD Card Settings 158 RAM 160 System Updates 160 About Device 161 viii GETTING HELP For Assistance 164 Troubleshooting 164 Sprint Account Information and Help 165 Sprint Account Passwords 165 Manage Your Account 166 Sprint Support Services 166 Legal Information 167 Health & Safety and Warranty 167 Intellectual Property 167 Disclaimer of Warranties; Exclusion of Liability 168 Samsung Knox 169 Restricting Children’s Access to Your Mobile Device 169 Samsung Electronics America, Inc. 169 Copyright Information INDEX 163 170 171 ix Getting Started The topics in this section will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations. Getting Started 1 Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy J7 Perx. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing Home . Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display. Other Notations In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” A microSD™, microSDHC™, or microSDXC™ card is referred to as an “SD card” or a “memory card.” Get Support from Sprint Zone Access support for your phone and service through the preloaded Sprint Zone app. 1. From home, tap Apps > Sprint Zone . 2. From the Sprint Zone main page, tap Support. Getting Started Introduction 2 Set Up Your Phone The following topics give you all the information you need to set up your Samsung phone and wireless service the first time. Parts and Functions This topic illustrates your phone’s primary parts and key functions. Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only. Phone Layout The following illustration outlines your phone’s primary external features and keys. Front View Part Description Earpiece Listen to calls and automated prompts when using the phone. Proximity sensors Detect when objects are close to the screen. For example, when you hold the phone to your ear while on a phone call, the sensors temporarily lock the screen to prevent accidental screen touches. Power/Lock key Turn the phone or screen on or off, enable Emergency mode, or restart the phone. Back key Returns you to the previous screen, or close a dialog box, options menu, the notification panel, or the keyboard. Getting Started Set Up Your Phone 3 Part Description Home key Returns you to the home screen. Recent Apps key Access recently used apps. Touchscreen Display information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-tap access to all of your features and applications. Volume key Adjust the ringtone or media volume or adjust the voice volume during a call. Front camera Takes pictures and records videos while facing the screen, and allows you to video conference. Back View Part Description Microphone Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos. There are two microphones, one on the top and one on the bottom. Flash Help illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video. Rear camera Take pictures and videos. USB charger/accessory port Connect the phone to the charger using a USB cable. Headset jack Plug in a headset for convenient, hands-free conversations. Speaker Play ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode. Caution: Inserting an accessory into the incorrect jack may damage the phone. Getting Started Set Up Your Phone 4 Battery Use The following topics explain how to insert and remove your phone’s battery. Insert the Battery Follow these instructions to insert your phone’s battery safely and properly. 1. Remove the battery cover. l Lift gently in the direction shown. Caution: When removing the back cover, use the slot next to the Volume key to gently lift the cover off. Pulling on the Speaker (located next to Power button) may cause damage. Warning: Do not bend or twist the back cover excessively. Using excessive force on the cover during removal or installation of an internal component can cause the material to break. 2. Insert the battery. l Align the contacts of the battery with the contacts in the phone. 3. Attach the battery cover. l Make sure all the tabs are secure and there are no gaps around the cover. Remove the Battery Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery. Getting Started Set Up Your Phone 5 1. Remove the battery cover. l Lift gently in the direction shown. 2. Remove the battery. l Lift upward gently as shown. Charge the Battery Follow these instructions to charge your phone’s battery using the included charging head and USB cable. Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and USB cable) is included with the device, for charging the battery from any standard outlet. The battery comes partially charged. You can use the device while charging. Tip: This device is also compatible with Samsung-approved wireless charging devices (sold separately). Battery Cautions Caution: Recharge your battery only with Samsung-approved chargers which are specifically designed for your phone. Using other accessories may invalidate your warranty and may cause damage. Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and settings may become lost or changed, or the phone may become unusable. Charge once every six months before storing or leaving unused for a long period. Charge Using the AC Adapter (Charging Head) It is recommended you fully charge the battery before using your device for the first time. Note: For fastest charging times, use the Samsung Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging. Getting Started Set Up Your Phone 6 1. Insert the USB cable into the USB charger/accessory port. 2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet. 3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On n Press and hold the Power/Lock key. l See Lock and Unlock Your Screen and Screen Lock for information about using the screen lock. l The first time you turn the phone on, you will see the startup screens. See Complete the Setup Screens for details. l If your phone is not yet activated, see Activate Your Phone for more information. Turn Your Phone Off 1. Press and hold the Power/Lock key to display the device options menu. 2. Tap Power off > Power off to turn the phone off. Your screen remains blank while your phone is off (unless the battery is charging). Getting Started Set Up Your Phone 7 Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Please note that a touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty. Tap When you want to type using the keyboard, select items such as application and settings icons, or press buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Getting Started Set Up Your Phone 8 Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Getting Started Set Up Your Phone 9 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Samsung Keyboard for more details. Note: Auto rotate needs to be enabled for the screen orientation to automatically change. Pull down the status bar to display the notification panel, and tap Portrait changes to Auto rotate Getting Started to enable Auto rotate. The icon when it is enabled. Set Up Your Phone 10 Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account. n If you purchased your phone at a Sprint Store, it should be activated and ready to use. n If you received your phone in the mail, and it is for a new Sprint account or a new line of service, it will activate automatically when you first turn it on. n If you're swapping phones for a number already on your Sprint account, go to sprint.com/activate and follow the instructions. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-2114727 from another phone. Note: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock key cancels the activation process. If you are having any difficulty with activation, visit sprint.com/support. Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. n From the Welcome screen, select a language and tap Start to get started. To skip any section, tap Next or Skip. Getting Started Set Up Your Phone 11 Note: On the Welcome screen, there may be an Accessibility button. If you are visually impaired or hard of hearing, tap Accessibility to change the accessibility settings. Getting Started Set Up Your Phone 12 Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the Apps list. 1. From any screen press Home 2. Tap Apps to display the home screen. to display the Apps list. 3. Tap an app icon to launch the corresponding application. For information about using the home screen, see Home Screen Basics. Select Options and Navigate Screens n Tap icons, keys, and other items to open or activate the assigned function. l Tap Back to return to the previous screen. Recent Applications You can display a list of recently used applications using the Recent Apps key. Getting Started Basic Operations 13 n Tap Recent Apps to view a list of recently used applications. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. n From home, tap Apps > Settings . – or – Pull down the status bar and tap Settings . Capture Screenshots You can use your phone’s power and home keys to capture screenshots. Screenshots will be saved in the phone's Gallery. See Gallery for details. n Press and hold the Power/Lock key and Home key at the same time to capture a screenshot of the current screen. Phone Number Follow the instructions below to display your phone’s wireless phone number. n From home, tap Apps field. > Settings > About device . See the My phone number Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that do not require a signal or data. To turn on airplane mode: 1. Pull down the status bar to display the notification panel. 2. Pull it down again to display additional Quick settings, and then tap Airplane mode Turn on. l The Airplane mode icon enabled. > will be displayed in the status bar when Airplane mode is To turn off airplane mode: 1. Pull down the status bar to display the notification panel. 2. Pull it down again to display additional Quick settings, and then tap Airplane mode Getting Started Basic Operations . 14 Enter Text You can type on your phone using the touchscreen Samsung keyboard or Google™ voice typing. Note: Keyboard layouts and options may change depending on where you are using them. For example, if you are entering text to do a Web search, a search icon may be available instead of an enter key. Samsung Keyboard Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically when you tap a text entry field, and can be used in either portrait or landscape mode. You can also use the Google voice typing option to enter text using your voice. The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more. Assign Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text. Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and input methods are available for download from the Google Play™ store. n From home, tap Apps > Settings > General management > Language and input > Virtual keyboard > Manage keyboards, and then tap Samsung keyboard to enable it. Use Samsung Keyboard to Enter Text n Tap or swipe across keys to enter text. While entering text, use these options: l If you make a mistake, tap Delete to delete incorrect characters. Touch and hold Delete to delete a whole word or field. l Tap Shift to change the case of the text (the arrow will turn blue). Tap Shift switch to all capitals (the key will turn blue). Getting Started Basic Operations twice to 15 l Tap Symbols to switch to a symbols keyboard. There are two symbol keyboards; to switch between them, tap Symbols (1 of 2) or Symbols (2 of 2) . l Tap Google voice typing to switch to Google voice typing to enter text by speaking. See Google Voice Typing. l Touch and hold Options to open an options menu. Select from the following options. o Voice input to switch to Google voice typing. o Clipboard to view items currently copied to the clipboard. o Emoticon to display a list of emoticons. o One-handed input keyboard to switch to a keyboard that you can use with just one hand. o Keyboard settings to view the Samsung keyboard settings menu. l If you have more than one language selected in Samsung Keyboard settings, you can swipe your finger over Spacebar to switch between languages. Configure Samsung Keyboard n From home, tap Apps > Settings > General management > Virtual keyboard > Samsung keyboard. > Language and input Google Voice Typing Use Google voice typing instead of the keyboard to enter text by speaking. To enable Google voice typing: 1. Tap Voice input on the Samsung keyboard. l You may need to touch and hold Options to find it. 2. Speak your text. Getting Started Basic Operations 16 Note: Tap Settings typing. > Languages to download additional languages for use with Google voice Configure Google Voice Typing To customize Google voice typing: 1. From a Home screen, tap Apps and input > Virtual keyboard. > Settings > General management > Language 2. Tap Google voice typing for options. For more information, see Language and Input Settings. Tips for Editing Text Your phone gives you many options to make entering text easier, including copying, cutting, and pasting. Touch and hold text to highlight it, and then select from the following options: n Cut: Remove the selected text and save it to the clipboard. n Copy: Copy the selected text to the clipboard. n Paste: Insert the last copied or cut text into the current field. n Clipboard: View and select items copied to the clipboard. n Share: Send the text with others using a variety of sharing methods. n Select all: Highlight all the text in the field. n Dictionary: Look up a word in the installed dictionary. If a dictionary is not yet installed for the current language, you will be prompted to install an available dictionary. n Assist: Launch the Google app to search for more information. Google Account You will need a Google Account to access several phone features such as Gmail™, Google Maps™, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account. Google Account Cautions Be sure not to forget your Google Account ID or password. Create a Google Account If you do not already have a Google Account, you can create one using your phone. Getting Started Basic Operations 17 1. From home, tap Apps Add account. > Settings > Cloud and accounts > Accounts > 2. Tap Google, and then tap Or create a new account. 3. Follow the prompts to set up your account. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. From home, tap Apps Add account. > Settings > Cloud and accounts > Accounts > 2. Tap Google, and then tap Email or phone. 3. Enter your Gmail address and password, and then tap Next. 4. Complete any additional screens if prompted. Factory Reset Protection When you sign in to a Google Account on your device, Factory Reset Protection is automatically turned on. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device. You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. For more information, see Factory Data Reset. Getting Started Basic Operations 18 Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings. Enable Factory Reset Protection Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature. Disable Factory Reset Protection To disable FRP, remove all Google Accounts from the device. 1. From home, tap Apps > Settings 2. Tap Cloud and accounts . > Accounts > Google. 3. Select a Google Account, and then tap More options > Remove account. 4. Repeat until all configured Google Accounts have been removed from the device. Samsung Account Create a Samsung account for access to Samsung content and apps on your device. 1. From home, tap Apps Add account. > Settings > Cloud and accounts > Accounts > 2. Tap Add account > Samsung account. Google Play Store Google Play is the place to go to find new Android™ apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. Installing Applications Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.). Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the thirdparty application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be Getting Started Basic Operations 19 found on their website. If you aren’t comfortable with the third-party application’s policies, do not use the application. n From home, tap Apps > Play Store . Visit support.google.com/play to learn more. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Turn the Screen Off When Not in Use n To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock key. 2. Swipe your finger across the screen to unlock it. l If you have set up a screen lock, you will be prompted to draw the pattern, enter the password, or enter the PIN. See Screen Lock. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Apps manually menu. > Settings > System updates > Download updates Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software. Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone. Getting Started Basic Operations 20 Other functions during update: Other phone functions cannot be used during a software update. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Back Up All Data Prior to Update To back up your Google/Gmail information: 1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Google. 2. Tap On/Off next to each option to enable backup. 3. Tap More options > Sync now to sync your Google Account information. To back up your Exchange Mail information: 1. From home, tap Apps > Settings Microsoft Exchange ActiveSync. > Cloud and accounts > Accounts > 2. Tap On/Off next to each option to enable backup. 3. Tap More options > Sync now to sync your Google Account information. You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware. To back up stored text messages: 1. From home, tap Apps > Messages . 2. Select the text message from the list to view the message thread. 3. Touch and hold on a portion of the text message from the string. The Message options context menu appears. 4. Tap Forward. 5. Enter your phone number and tap Send. To restore your Google apps following the update: 1. From home, tap Apps 2. Tap Menu > Play Store . > My apps & games > All tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to Getting Started Basic Operations 21 reinstall. 4. Follow the prompts. Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied. As an added precaution, to preserve any data on your optional microSD card (not included), please unmount it from your phone prior to starting the update process. From home, tap Apps Settings > Device maintenance SD card > Unmount. > Storage > > More options > Storage settings > Update Your Phone’s Software Once you have backed up all your data, use the Download updates manually option to update your phone’s software. 1. From home, tap Apps > Settings > System updates . 2. Tap Download updates manually. Alternatively, you can access system updates through the notification panel. 1. Locate the System Update Available icon ( ) in notifications. 2. Pull down the status bar. 3. Tap System Update Available to open the System Updates screen. 4. Tap Download and follow the prompts. 5. Tap Restart and install to complete the process. Getting Started Basic Operations 22 Confirm Your Current Phone Software 1. From home, tap Apps > Settings > About device . 2. Locate the Software version read-only field. Getting Started Basic Operations 23 Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Home Screen Layout Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens. Item Description Status area The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi® and data connectivity, ringer status, and time. Status bar The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side). Widget Widgets are simple application extensions that run on your phone’s home screen. Getting Started Your Phone's Home Screen 24 Item Description Application icons Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish. Applications (Apps) Tap to open the applications (apps) list. The Apps list icon is a primary shortcut available from all home screens. list Primary shortcuts Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the Applications (Apps) shortcut, which remains static. Notification area The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more. Pull down the status bar to display the notification panel. Tip: Press the Home key to return to the main home screen from any other screen. Extended Home Screens In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Press the Home key to display the main home screen and then swipe the screen right or left to move from the main screen to an extended screen. Additional screens are available in addition to the main home screen. n If you are not already using the maximum number of screens for your phone, you can add more screens by touching and holding an empty space on a home screen, sliding the thumbnails to the left, and then tapping Add page . n While on an extended screen, press the Home key to return to the main home screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notification panel or access the quick settings menu, pull down the status bar from the top of the screen. Getting Started Your Phone's Home Screen 25 Main Status Icons Icon Status Bluetooth® is active. GPS is active. Wi-Fi is active. Download of a file or app is in progress. Mute mode is enabled. Vibrate mode is enabled. Cellular network signal strength is displayed. Roaming network signal strength is displayed. The device is connected to a 3G wireless network. The device is connected to a 4G LTE wireless network. Wi-Fi calling is active. Airplane mode is active. Battery is charging. Battery is fully charged. Connected as a mobile hotspot. Main Notification Icons Icon Notification A call has been missed. A call is on hold. New voicemail message has been received. New email has arrived. New Gmail has arrived. New text or MMS message. A calendar event is approaching. Getting Started Your Phone's Home Screen 26 Icon Notification A USB connection is active. An alarm has been set. A new Emergency alert has arrived. An app update is available from the Google Play store. File is being uploaded or sent. An app update was successful. View additional notifications. Note: Additional notification icons may appear. All notifications may be accessed through the notification panel. Notification Panel Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Notification Panel Layout The notification panel gives you access both to notifications and the quick settings menu. Getting Started Your Phone's Home Screen 27 Items Settings Description Display the Settings screen. Quick settings Quickly enable or disable a feature. Expand See all available Quick settings, adjust screen brightness, and more. Notifications View details about notifications. Clear notifications Clear all notifications. Open the Notification Panel 1. Pull down the status bar. (Slide your finger down from the top of the screen.) 2. Drag down Expand to display additional quick settings. Close the Notification Panel n Slide the notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap Back to close the notification panel. Notification Panel Quick Settings The Quick settings list at the top of the notification panel lets you quickly access frequently used settings options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on or off. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Operations for Rearranging the Home Screen n Moving widgets and icons: From home, touch and hold an item, and then drag it to the desired location. n Deleting widgets and icons: From home, touch and hold an item, and then drag it to Remove . n Displaying the home screen menu: From home, touch and hold an empty space to display the home screen menu. Menu options include Wallpapers and themes, Widgets, and Screen grid settings. You also have the option to add or remove home screens. Getting Started Your Phone's Home Screen 28 Change the Wallpaper Select and assign your phone’s background wallpaper. 1. From home, touch and hold an empty space, and then tap Wallpapers and themes . l You can also access the wallpaper menu through settings. From home, tap Apps Settings > > Wallpapers and themes . 2. Tap an option to select the wallpaper, and then select: l Home screen to set the background wallpaper for your home screen. l Lock screen to set the wallpaper for your phone’s lock screen. l Home and lock screens to set a wallpaper for both your home screen and your lock screen. 3. Tap Set as wallpaper. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen. 1. From home, tap Apps . 2. Touch and hold an app icon to select it. 3. Drag the icon to an empty location on the home screen. Add Widgets to the Home Screen You can add widgets to your phone’s home screen. Widgets are simple application extensions that run on your phone’s home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Facebook™ status windows, Gmail and email accounts, and many others. 1. From home, touch and hold an empty space, and then tap Widgets . 2. Touch and hold a widget icon. 3. Drag the icon to an empty location on the home screen. Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut and release it. Getting Started Your Phone's Home Screen 29 2. Type a name, and then tap Back . 3. To add more app shortcuts to the folder, touch and hold a shortcut, and then drag it on top of the new folder. Change Folder Names Once you have added folders, you can change the name easily from the folder display. 1. From home, tap the folder to open it, and then tap the folder name. 2. Type a new name, and then tap Back . Change the Folder Color You can change the color of a folder. 1. From home, tap the folder to open it. 2. Tap Palette Getting Started and select a color, and then tap Back Your Phone's Home Screen . 30 Making Connections The topics in this section will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services. Making Connections 31 Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Adjust In-Call Volume n Adjusting call volume: Press the Volume key up or down during the call. Troubleshooting Problem: Difficulty during call. Solution 1: It may not be possible to make a call properly in a noisy location. Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make calling difficult. Problem: Sound pops momentarily during a call. Solution: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area. Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone l Tap Keypad to display the phone screen. if the keypad is not displayed. 2. Tap the number keys on the keypad to enter the phone number. l As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, tap it to place the call immediately without entering the rest of the number. 3. Tap Dial to call the number. 4. To end the call, tap End . Troubleshooting Problem: Call does not connect. Making Connections Phone Calls and Voicemail 32 Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit number including the area code. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1. From the lock screen, swipe Phone 2. Tap 9-1-1, and tap Dial up, and then tap Emergency call. . To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone > Keypad 3. Tap 9-1-1, and tap Dial . . Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 91-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Making Connections Phone Calls and Voicemail 33 Answer an Incoming Call 1. When a call arrives, slide Answer 2. To end the call, tap End to the right to answer it. . Mute the Ringing Sound To mute the ringer without rejecting the call, you can do either of the following: n Press the Volume key down. n Place the phone face down on a level surface. Reject an Incoming Call n When a call arrives, slide Reject to the left to reject it. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, slide Send message up from the bottom of the screen. Making Connections Phone Calls and Voicemail 34 2. Tap one of the messages to send it to the caller. l You can edit the reject messages through the Call settings menu. From the phone app, tap More options > Settings > Quick decline messages and edit or create a reject message. In-Call Screen Layout and Operations While you are on a call, you will see a number of options. In-Call Screen Layout n Tap options to activate them during a call. l Add call: Initiate a conference call (3-way call). l Merge: Join two currently active calls (conference). Making Connections Phone Calls and Voicemail 35 l Extra volume: Increase the call volume. l Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off). o When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call icon . o To route the current call back to the phone, tap Headset to temporarily use the phone. Tap it again to route the call back to the connected Bluetooth headset. l Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off). o Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume key.) o Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. l Keypad/Hide: Toggle the appearance of the onscreen keypad. Show the keypad to enter additional numbers, for example, an extension or access code. l Mute: Mute the microphone during an active call. Tap again to unmute the microphone. l End : End the current call. l Tap More options during a call to display a list of additional in-call features: o Add to Contacts: Add the current caller to your Contacts list. o View contact: If the current caller is in your Contacts list, this option displays the current caller's contact information. o Send message: Send a text or multimedia message while remaining on the call. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone to display the phone app. 2. Tap Contacts to display the Contacts list. 3. Tap a contact. 4. Tap Call next to the number you want to call. 5. To end the call, tap End Making Connections . Phone Calls and Voicemail 36 Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number. Call from Call Log The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone to display the phone app. 2. Tap Recents to display the call log list. 3. Tap an entry to display options. 4. Tap Call to place a call. l For additional options, tap the name or number. 5. To end the call, tap End . Tip: You can also place a call directly from the Call log. Swipe the entry you want to call from left to right to place a call to the entry’s primary number. Voicemail The following topics describe how to set up and use your phone's voicemail and visual voicemail features. Voicemail Setup Follow the instructions below to set up voicemail on your phone. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1. From home, tap Phone > Keypad . 2. Touch and hold the 1 key to dial your voicemail number. 3. Follow the system prompts to: l Create your passcode. l Record your name announcement. l Record your greeting. Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages. Making Connections Phone Calls and Voicemail 37 Visual Voicemail Setup This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to set up Visual Voicemail on your phone. About Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now, you can find the exact message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail Setup. 1. From home, tap Apps > Voicemail . – or – Tap Phone , and then tap Voicemail to access your Visual Voicemail. 2. Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation of the visual voicemail services. 3. At the end of the welcome screens, a Personalize your voicemail prompt displays. l If prompted, grant Visual Voicemail permissions to access your phone, contacts, and so on. 4. Tap Personalize and follow the system prompts to: l Create a passcode (part of standard voicemail). l Record your name announcement. l Record your greeting. Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages. Making Connections Phone Calls and Voicemail 38 Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. From home, tap Apps > Voicemail . 2. Tap a message, and then tap Play to review it. 3. Tap Back to return to the voicemail inbox to review additional messages. Visual Voicemail Options Your Visual Voicemail options appear as icons at the bottom of the voicemail review screen. 1. From home, tap Apps > Voicemail . 2. The following options are available when viewing the voicemail Inbox. l More options : Access Search, Settings, and Help features. o New Voice SMS: Send a voice message to friends. o New Avatar message: Send an animated voice message to friends. o Search: Search your voice messages. o Upgrade to Premium: Subscribe to the premium Voice-to-Text transcription service. This service requires an additional monthly charge. o Store: Access the Visual Voicemail store to purchase avatars, backgrounds, and more. o Help: View help topics for Visual Voicemail. o Settings: Customize your Visual Voicemail settings. 3. Tap a message to review it. The following options are available while listening to voicemail messages. l Call l Reply : Dial the number the message came from. : Reply to the message using text or voice message. l More options : Access Archive, Settings, and Help features. o Delete: Delete selected messages. o Share: Send the message using Wi-Fi Direct, social accounts, and so on. o Archive message: Save this message. Making Connections Phone Calls and Voicemail 39 o Upgrade to premium: Subscribe to the premium Voice-to-Text transcription service. This service requires an additional monthly charge. o Help: View help topics for Visual Voicemail. o Settings: Customize your Visual Voicemail settings. 4. Touch and hold a message to manage your messages. The following options are available: l Delete : Delete selected messages. l More options : Select additional options. o Archive: Save this message. o Mark as Read: Mark this voicemail as being read. o Mark as Unread: Mark this voicemail as not being read. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. From home, tap Apps > Voicemail . 2. Tap More options > Settings. 3. Select an option to change its settings: l Avatar: Configure you Avatar options. l Display: Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages. l Help/Info: View help topics for using Visual Voicemail. l Preferences: Change your Visual Voicemail application preferences. l Sound: Change your sound/speakerphone options. l Updates: Check for updates. l About Voicemail: View information about the application. Change Your Main Greeting Using the Voicemail Menu Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. Making Connections Phone Calls and Voicemail 40 1. From home, tap Apps > Voicemail . 2. Tap More options > Settings > Preferences > Personalize voicemail. 3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name Using the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, tap Apps > Voicemail . 2. Tap More options > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Tap OK to save your information. Optional Calling Services The following topics outline additional voice-related services available with your phone. Wi-Fi Calling Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a connected Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception. Set Up Wi-Fi Calling 1. From home, tap Apps > Settings > Wi-Fi Calling . 2. Follow the prompts to set up Wi-Fi Calling. Note: When using Wi-Fi calling, the phone app icons differ slightly. Tap Dial and tap End to place a call, to end a call. Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support. Enable or Disable Wi-Fi Calling 1. From home, tap Apps > Settings > Wi-Fi Calling . 2. Tap On/Off to turn Wi-Fi Calling on or off. Making Connections Phone Calls and Voicemail 41 Tip: You can also turn Wi-Fi Calling on or off through the quick settings menu. Pull down the status bar to display the quick settings menu and tap Wi-Fi Calling to enable or disable the feature. Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, tap Phone > Keypad . 2. Tap * 6 7. 3. Enter a phone number. 4. Tap Dial . To permanently block your number, call Sprint Customer Service. Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: n Slide Answer to the right. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: n Tap Swap . Note: For those calls where you do not want to be interrupted, you can temporarily disable Call Waiting by tapping * 7 0 before placing your call. Call Waiting is automatically reactivated once you end the call. Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and tap Dial Contacts). 2. Once you have established the connection, tap place the call from Recents or Contacts). Making Connections Phone Calls and Voicemail (or place a call from Recents or Add call, and dial the second number (or 42 3. When you are connected to the second party, tap Merge session. 4. To end the three-way call, tap End . Your conference call is now in . Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1. From home, tap Phone . 2. Tap * 7 2. 3. Enter the area code and phone number to which you want your calls forwarded. 4. Tap Dial . You will hear a confirmation tone. To deactivate Call Forwarding: 1. From home, tap Phone . 2. Tap * 7 2 0. 3. Tap Dial . You will hear a confirmation tone. Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Use the Call Settings Menu 1. From home, tap Phone Making Connections > More options > Settings. Phone Calls and Voicemail 43 2. Configure your options. l Tap a menu item to display its options. l Select your options and follow the prompts to set them. Call Settings Options Use the Call Settings menu to adjust the following settings: Setting Description Swipe to call or send messages Place a call to a displayed contact by swiping right. Send a message to a displayed contact by swiping left. Hide contacts without numbers Show contacts with phone numbers and hide other contacts. Block numbers Manage a list of automatically blocked phone numbers, and create or edit messages to block incoming calls. Quick decline messages Compose or edit response messages to send when declining incoming calls. Answering and ending calls Answer calls by pressing the Home key or using voice commands. End calls by pressing the Power/Lock key or using voice commands. Show caller information Show the communication history and related information for each caller. Call alerts Vibrate or play tones when calls are answered or ended. Alarms and notifications can be turned off during calls. Ringtones and keypad tones Select or create your default ringtone, set the phone to vibrate when ringing, and play a tone when the dialing keypad is tapped. Making Connections Phone Calls and Voicemail 44 Setting More settings Description n TTY mode: Enable service on your phone. n Hearing aids: Improve the sound quality of your phone when using hearing aids. n US dialing: Replace + with the international dialing code, except when entering +1. n International dialing: Enter the international dialing code automatically (only when US dialing is disabled). n DTMF tones: Set the length of DTMF tones, which are used when pressing the keypad while on a call. Voicemail n Service provider: View your service provider. n Voicemail settings: View your voicemail number. n Notification sound: Select your new voicemail notification sound. n Vibrate: Set the phone to vibrate when new voicemail arrives. n Voicemail settings: Set options for voicemail. See Voicemail Setup. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. To turn TTY Mode on or off: 1. From home, tap Phone > More options > Settings. 2. Tap More settings > TTY mode. 3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off. Making Connections Phone Calls and Voicemail 45 Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this. Making Connections Phone Calls and Voicemail 46 Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. Sprint is not responsible for any damages from lost or changed contacts. Contacts Screen Layout The following illustration shows your Contacts app layout and describes the various features. Item Description Search Search contacts. More options Access additional options. Image Tap to show the contact’s details. Contact Tap to view quick options. Add new contact Add a new contact. Making Connections Contacts 47 Add a Contact You can add contacts from your phone’s Contacts application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. 1. From home, tap Apps 2. Tap Add > Contacts . to add a contact. 3. If you have multiple account types associated with your phone, select a contact type. l Select Google if you want to save contacts to your Google Account; these will be synced automatically with your Google Account online. l Select Device as the sync account if you want your contacts on your phone only; they will not be synced with your Google Account. l Select Samsung account if you want to save contacts to your Samsung account; these will be synced automatically with your Samsung account online. 4. Use the keyboard to enter as much information as you want. l Picture : Tap the picture icon to assign a picture to the contact. l Name: Enter the name of the contact. l Organization: Enter organization information for the contact. l Phone: Enter the phone number for the contact. l Email: Enter email addresses for the contact. l Groups: Assign the contact to a group. l More: Show additional fields such as Web address, Notes, Nickname, Website, etc. l Scan business card: Take a picture of a business card to add the information for the contact. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, or Work), tap the type to the right of the field and select the appropriate type. Note: To add more phone numbers, email addresses, etc., tap Add field. on the right side of the entry 5. When you have finished adding information, tap Save. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. Making Connections Contacts 48 1. From home, tap Phone . 2. Enter a phone number and tap Add to Contacts . 3. To add the number to an existing contact, tap Update existing. To add a new contact, tap Create contact. l For an existing contact, tap the contact name and select a number type for the new number. l For a new contact, enter the name and any additional information. 4. Tap Save. View Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Apps > Contacts . 2. Tap a contact to view quick options. l Tap Call to dial the contact’s default phone number. l Tap Message l Tap Details to send the contact a message. to view more information about the contact. Edit a Contact Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Apps > Contacts 2. Tap a contact, and then tap Details . . 3. Tap Edit. 4. Tap any field you want to change or add. See Add a Contact. 5. Add or edit the information, and then tap Save. Delete a Contact You can delete a contact from the contacts details page. Making Connections Contacts 49 1. From home, tap Apps > Contacts 2. Tap a contact, and then tap Details . . 3. Tap More options > Delete. 4. Tap Delete. Favorites Marking contacts as favorites lists them at the top of the Contacts tab in the Phone app, allowing you to quickly access your most used or preferred Contacts entries. Mark Contacts as Favorites 1. From home, tap Apps > Contacts 2. Tap a contact, and then tap Details 3. Tap Favorite . . to turn the star yellow . Remove Contacts from Favorites 1. From home, tap Apps > Contacts 2. Tap a contact, and then tap Details 3. Tap Favorite . . to turn the star white . Make a Call from Favorites 1. From home, tap Apps > Phone > Contacts tab. 2. Tap a contact to display it, and then tap Call . Groups You can use groups to organize your contacts. Your phone comes with preloaded groups, and you can create your own. You might create a group for your family, for coworkers, or a team. Groups make it easy to find contacts, and you can send messages to the members of a group. Create a Group 1. From home, tap Apps > Contacts . 2. Tap More options > Groups, and then tap Create. Making Connections Contacts 50 3. Tap fields to enter information about the group: l Tap Group name to enter a name for the new group. l Tap Group ringtone to select a ringtone for notifications for incoming calls from group members. 4. Tap Add member and select a member or members to add to the new group, and then tap Done. 5. Tap Save to save the new group. Add Contacts to a Group 1. From home, tap Apps > Contacts . 2. Tap More options > Groups, and then tap a group. 3. Tap Edit > Add member and select a member or members to add to the new group, and then tap Done. 4. Tap Save. Send a Message to a Group You can send a message to members of a group, if the members have a telephone number stored in their contact record. A message to multiple recipients is treated as a group conversation. 1. From home, tap Apps > Contacts . 2. Tap More options > Groups, and then tap a group. 3. Tap More options > Send message. 4. Tap Recipients to edit the group’s members receiving the message. 5. Continue to enter your message and send it. For more information, see Text and Multimedia Messaging. Send an Email to a Group You can send an email to members of a group, if the members have an email address stored in their contact record. 1. From home, tap Apps > Contacts . 2. Tap More options > Groups, and then tap a group. Making Connections Contacts 51 3. Tap More options > Send email. 4. Select recipients from the group’s members. 5. Continue to choose an email account, or Gmail, and then enter your email and send it. Delete a Group You can delete any group you created. When removing a group, you will have the option to also remove any members of the group from your accounts. 1. From home, tap Apps > Contacts . 2. Tap More options > Groups, and then tap a group. 3. Tap More options > Delete, and then tap Group only to delete only the group, or Group and members to delete the group and all of its members. Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. 1. From home, tap Apps > Contacts 2. Tap a contact and select Details . . 3. Tap Share. 4. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact information in a text file. 5. Select a sharing method: l Link sharing: Send large files to others, even to people who are not in your Contacts (vCard only). l Bluetooth: Send the information using Bluetooth. See Bluetooth for information on pairing and sending using Bluetooth. l Copy to clipboard: Save the information to the clipboard (Text only). l Save to Drive: Save the information to your Google Drive™ account. l Email: Send the information as an email attachment. If prompted, select an email account. Address the message, add a subject and a message, and then tap Send. See Create and Send an Email Message for details on sending email. l Gmail: Send the information as a Gmail attachment. Making Connections Contacts 52 l Messages: Send the information in a text message. Select a contact or enter a wireless phone number or email address, enter any additional information, and then tap Send. For more information on text messaging, see Send a Multimedia Message (MMS). l Messenger: Send the information using the Google Messenger™ app. l Samsung Notes: Save the information in Samsung Notes (Text only). l Wi-Fi Direct: Send the information to another device using Wi-Fi Direct. See Wi-Fi Direct. 6. Complete the required steps as prompted for the selected method. Profile Sharing Share your profile information with your contacts. You can select which contacts you want to share it with, as well as select additional information you want to share. 1. From home, tap Apps > Contacts . 2. Tap Set my profile. 3. Tap Profile sharing, and then tap On/Off to enable the feature. 4. Set Profile sharing options: l Share with: Share your profile with the public, all contacts, your favorite contacts, or selected contacts. l Shared profile info: In addition to your name, status, and profile picture, you can share your email, organization, address, and date of birth. l Back up profile data: Back up and restore your profile using your Samsung account. l Registered information: View and set the registered information for your phone number. Import Contacts Your phone offers a couple of options for importing contacts from installed SD memory cards or external devices using USB. Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts. See microSD Card Settings for SD card information. Import Contacts from an SD Card or USB Storage 1. From home, tap Apps > Contacts . 2. Tap More options > Settings > Import/export contacts. Making Connections Contacts 53 3. Tap Import and follow the prompts to complete the import. Back Up Contacts If you are saving contacts to an account that does not automatically back them up to the Cloud, you can manually back them up to an optional installed SD card for re-import if needed. Before Backing Up Contacts to an SD Card You will need to have installed an SD card (not included) into your phone before you can back up your contacts. See microSD Card Settings for SD card information. Back Up Contacts to Your SD Card 1. From home, tap Apps > Contacts . 2. Tap More options > Settings > Import/export contacts. 3. Tap Export and follow the prompts to complete the export. Contacts Settings Configure options for contacts stored on your phone. 1. From home, tap Apps > Contacts . 2. Tap More options > Settings to configure options. Making Connections Contacts 54 Messaging With wireless service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, and text and multimedia messaging. Text and Multimedia Messaging With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar). See your service plan for applicable charges for messaging. Send a Text Message Quickly compose and send text messages on your phone. 1. From home, tap Apps > Messages . 2. On the Messages screen, tap Compose new message . 3. To add recipients, you can: l Enter phone numbers directly in the Recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly. l Tap Add from Contacts , and then select the contacts to whom you want to send the message. You can also select contact groups as recipients. When you have selected all the message recipients, tap Compose. 4. Tap the Enter message field and then start composing your message. 5. When done, tap Send to send the text message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Apps > Messages . 2. On the Messages screen, tap Compose new message . 3. To add recipients, you can: Making Connections Messaging 55 l Enter phone numbers directly in the Recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly. l Tap Add from Contacts , and then select the contacts to whom you want to send the message. You can also select contact groups as recipients. When you have selected all the message recipients, tap Compose. 4. Tap the Enter message field, and then start composing your message. 5. Tap Attach . 6. In the Attach window, select from the following file attachments: l Camera: Take a new picture. l Gallery: Attach a picture from the Gallery app. l Other: Select from the following sources: o Image: Attach a stored picture. See View Pictures and Videos. o Video: Attach a stored video. See Record Videos. o Audio: Attach a stored music file or voice recording. o Record audio: Make a voice recording and attach it. o Samsung Notes: Attach a note. See Samsung Notes. o Calendar: Select the calendar event you want to attach. See Calendar. o Location: Add your current location (requires GPS to be turned on) or a location you pick on a map to your message. See Google Maps. o Contacts: Select a contact from your phone, and then select which contact information you want to attach. See Contacts. 7. Tap Send to send the MMS message. Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you are composing, tap Menu for a new slide. > Create slideshow to add space 2. Tap the space for the slide. 3. To compose your slideshow, do any of the following: Making Connections Messaging 56 l Add a picture: Tap Attach > Image and select a picture. l Add a video: Tap Attach > Video and select a video. (You cannot add both a picture and a video on the same slide.) l Add music or a voice recording: Tap Attach > Audio and select a file. l Add a new slide: Tap More options > Add slide. l View the next or previous slide: Tap up or down. l Preview your slideshow: Tap More options > Preview. l For more options: Tap More options and select an option. 4. When you have finished composing the multimedia message, tap Done to end the slideshow, and then tap Send . Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS message. Tap Attach and select a file type, location, and file and then repeat it for additional slides. Your phone will automatically compile a slide show. Save and Resume a Draft Message While composing a text or multimedia message, tap Back as a draft. to automatically save your message To resume composing the message: 1. From home, tap Apps > Messages . 2. Tap the message to resume editing it. 3. When you finish editing the message, tap Send . New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. New message also appears in the notifications area of the status bar to notify you of a new text or multimedia message. The Messages displays the number of new messages. app shortcut (if shown on the home screen) also n To open the message, pull down the status bar to open the notification panel. Tap the new message to open and read it. For more information on reading and replying to messages see Making Connections Messaging 57 Manage Message Conversations. Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messages screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message n Do one of the following: l On the Messages screen, tap the text message or conversation to open and read it. l If you have a new message notification, pull down the status bar to open the notification panel. Tap the new message to open and read it. To return to the Messages screen from a conversation, tap Back . Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in the Web browser. Note: If a message contains a phone number, tap the message and then tap the phone number to dial the number or add it to your contacts. View a Multimedia Message (MMS) 1. From home, tap Apps > Messages . 2. On the Messages screen, tap a multimedia message or conversation to open it. 3. Tap the attachment to open it. l If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more information, see Contacts. l If the attachment is a vCalendar file, you can choose the calendar where you want to save the event. For information on using Calendar, see Calendar. 4. To save the attachment to device memory or an SD card, touch and hold the attachment, and then tap Save attachment on the options menu. Note: When Auto retrieve in MMS settings is disabled, only the message header is downloaded. To download the entire message, tap the Download button at the right side of the message. Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it. Making Connections Messaging 58 Reply to a Message 1. From home, tap Apps > Messages . 2. On the Messages screen, tap a conversation to open it. 3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send . Note: To reply to a text message with a multimedia message, open the text message, and then tap either Menu > Add subject or Attach. The text message is automatically converted into a multimedia message. Protect (Lock) a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. From home, tap Apps > Messages . 2. On the Messages screen, tap a conversation. 3. Touch and hold the message that you want to lock. 4. Tap Lock on the options menu. A lock icon is displayed at the right hand side of the message. Delete Conversations 1. From home, tap Apps > Messages . 2. On the Messages screen, tap More options > Edit. 3. Select the conversations you want to delete. 4. Tap Delete and then tap Delete to confirm. Any locked messages will not be deleted. Tip: You can also delete a conversation while you are viewing it. While viewing a conversation, tap Menu > Delete , and then tap Delete to confirm. If there are any locked messages in the conversation, you will be asked if you want to delete protected messages. Delete a Single Message 1. While viewing a conversation, touch and hold the message that you want to delete. l If the message is locked, tap Unlock on the options menu and hold the message to display the options menu again. 2. Tap Delete on the options menu. 3. When prompted to confirm, tap Delete. Making Connections Messaging 59 View Contact Information from a Message When you have received a message from someone in your stored contacts, you can tap the contact’s picture or icon in the conversation to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call or send an email message to the contact, and more. Messages Settings The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications. 1. From home, tap Apps > Messages . 2. Tap More options > Settings to configure settings. Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. n From home, tap Apps > Google > Gmail . For more information, see support.google.com/mail. Email Use the Email application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your ActiveSync account for your corporate email needs. Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time. Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully. 1. From home, tap Apps > Samsung > Email . 2. Tap a configured Gmail account to use it with the Email app, or tap Add new account to add a different email account. 3. Follow the prompts to set up your Gmail or email account. Making Connections Messaging 60 Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1. From home, tap Apps 2. Tap Menu > Samsung > Settings 3. Tap Add account > Email . . . 4. Follow the prompts to complete the account setup. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps Add account > Email. > Settings > Cloud and accounts > Accounts > 2. Enter the Email address and Password for the email account and then tap Sign in. l If you have custom settings you need to configure, tap Manual setup and enter your settings. These may include mail type, user name, password, server, security type, etc. 3. Select your sync settings and then tap Next. 4. Enter an account name and a display name and tap Done to complete setup. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details. You should get all pertinent information for the email account, such as incoming and outgoing server settings, before you proceed. Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft® Exchange ActiveSync Account, contact your company’s Exchange Server administrator for required account settings information. 1. From home, tap Apps > Settings > Cloud and accounts Add account > Microsoft Exchange ActiveSync. Making Connections Messaging > Accounts > 61 2. Enter the Email address and Password for the email account and then tap Manual setup. 3. Enter the required information: l Domain\username: Enter your network domain and username, separated by "\". l Password: Enter your network access password (case-sensitive). l Exchange server: Enter your system's Exchange server remote email address. Obtain this information from your company network administrator. l Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption. l Use client certificate: Tap to place a checkmark in the box, if your system requires certification. 4. Follow the prompts to configure options for the account. 5. Enter an account name and a display name and tap Done to complete setup. Create and Send an Email Message Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Samsung > Email . l If you want to switch to a different email account, tap the account name at the top of the screen and select another account. 2. Tap Compose new email . 3. Enter the message recipient(s). l You can add multiple recipients to an email message. l To add recipients from Contacts, tap Add from Contacts to include, and then tap Done. , select the contact(s) you wish 4. Enter the email subject and message. l To add an attachment to the message, tap Attach, select an attachment type and an attachment, and then tap Done. 5. Tap Send. Making Connections Messaging 62 Open Email Messages You can open and read email messages directly from the email Inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Samsung > Email . 2. Tap the message you want to view. 3. Tap Reply or Reply all to reply to the message. Tip: Tap the account name at the top of the Inbox to switch to a different email account. Tip: You can also access new email messages from the notification panel. Pull down the status bar to display the notification panel, and then tap an email notification. The email Inbox will open and display the new email message. Options when Reviewing Email Messages n Resetting mail as unread: Touch and hold a message to select it, and then tap More options > Mark as unread. n Deleting email: Touch and hold a message to select it, tap the check box on the left side of any other messages, and then tap Delete. n Syncing accounts manually: Sync sent and received email messages manually at any time regardless of the automatic sync settings. Switch to the account you want to sync, and then swipe down. n Replying to email messages: With an email message open, tap Reply compose your reply message, and tap Send. or Reply all n Forwarding email messages: With the email message open, tap Forward recipient and an additional message, and tap Send. , , enter a Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. From home, tap Apps 2. Tap Menu > Samsung > Settings > Email . . 3. Tap an account name, and then tap Remove > Remove. Making Connections Messaging 63 Manage Your Email Inbox Your email Inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Samsung > Email . 2. Tap the email account at the top of the screen to select a different Inbox, or tap All accounts to see all your email Inboxes at once. Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time. n While viewing the account you want to synchronize, swipe down. Sort Email Messages 1. On the email account Inbox, tap Sort by. 2. Select from the options to sort email messages by date received, sender, read/unread, attachments, or priority. Delete Email Messages 1. On the email account Inbox, touch and hold the message you want to delete. l Tap check boxes to select additional emails to delete. 2. Tap Delete. Note: Depending on your settings, you may be prompted to confirm the deletion by tapping Delete. See Email Settings. Email Settings Configure options for email accounts you set up on your phone. General Email Preferences 1. From home, tap Apps 2. Tap Menu > Samsung > Settings > Email . to configure settings. l General email settings affect all email accounts. Making Connections Messaging 64 Email Account Settings n From the general settings menu above, tap an account name to access its settings. Making Connections Messaging 65 Internet and Social Networking The following topics describe how to connect to and use the Internet on your phone, and how to access popular social networking sites. Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly. Allow the phone some time to process your data usage request. 4G LTE The Sprint 4G LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to the 4G LTE network, you must be in an area covered by the 4G LTE network. For more information about the availability of Sprint 4G LTE service in your location, visit sprint.com/coverage. Note: The availability and range of the network depends on a number of factors including your distance to the base station, and infrastructure and other objects through which the signal passes. Set Your Network Options 1. From home, tap Apps mode. > Settings > Connections > Mobile networks > Network 2. Select CDMA, LTE / CDMA, GSM / UMTS, or Automatic. When your phone is connected using 4G LTE, LTE in the status bar. appears above the signal strength indicator Note: The Sprint networks are self-discoverable, which means no additional steps are required for your phone to connect to them. Your User Name When you buy your phone and sign up for service, you are automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com.” (For example, Making Connections Internet and Social Networking 66 the third John Smith to sign up for Sprint data services might have [email protected] as his user name.) When you use data services, your user name is submitted to identify you to the network. Your user name is automatically programmed into your phone. You do not have to enter it. Find Your User Name You can find your user name through your phone's device menu. 1. From home, tap Apps > Settings > About device . 2. Tap Status. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. From home, tap Apps > Settings > System updates . 2. Tap Update Profile. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The fullness of the triangle icon indicates the strength of the signal. A fuller icon means a better signal. 4G LTE data service: Your phone is connected to a 4G LTE network. 3G (data service): Your phone is connected to a 3G network. Browser Browse the Internet using a full-featured browser. Use the Browser Launching the browser is as easy as tapping an icon. n From home, tap Apps > Samsung > Internet . l You can also launch the browser by tapping a URL in a text message, email message, or Gmail message. Making Connections Internet and Social Networking 67 Browser Use Options n Searching within a web page: With a web page displayed, tap More options > Find on page, and enter your search text. Tip: To change the phone’s default launch page to your current page, tap More options > Settings > Homepage > Current page. Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, tap Apps > Samsung > Internet . 2. Navigate to the Web page you want to bookmark, and tap More options > Add to Bookmarks. 3. Check or change the bookmark title, URL, or more, and then tap Save. Bookmark Options n Editing Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap More options > Edit bookmark, edit the bookmark, and then tap Save. n Deleting Bookmarks: From the browser, tap Bookmarks and then tap Delete. , touch and hold a bookmark, n Show Saved Web Pages: From the browser, tap Bookmarks tap a saved page to open it. > Saved pages, and then View Browser History Use the browser menu options to view your browsing history. 1. From home, tap Apps 2. Tap Bookmarks > Samsung > Internet . . l If you do not see Bookmarks , pull down the Web page to display the address bar. 3. Tap the History tab, and then tap an entry. Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily. Making Connections Internet and Social Networking 68 1. From home, tap Apps 2. Tap Tabs > Samsung > Internet . . l If you do not see Tabs , drag the Web page down to display the address bar. 3. Tap New tab. l To switch tabs, tap one of the available thumbnails in the tabs window. Browser Settings Configure your Browser settings. 1. From home, tap Apps > Samsung > Internet . 2. Tap More options > Settings to configure settings. Chrome Browser Use Chrome™ to browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your mobile device. n From home, tap Apps > Google > Chrome . For more information, visit support.google.com/chrome. Facebook Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games. Once you have signed in to Facebook, you can post and read updates, upload pictures, tag locations, and more, all from your phone. n From home, tap Apps > Facebook . Google Duo Use Google Duo to make 1-to-1 video calls. n From home, tap Apps > Google > Duo . Visit duo.google.com to learn more about Google Duo. Making Connections Internet and Social Networking 69 Google Messenger You can send and receive text (SMS) and multimedia (MMS) messages using Google Messenger. You can send texts over Wi-Fi even if you don’t have cell service. n From home, tap Apps > Messenger . Instagram Capture and share photos and videos with your friends. Customize what you capture, and then share it on your feed or post it directly to your friends. n From home, tap Apps > Instagram . Messenger Reach out to your friends and family with Facebook Messenger, which works just like texting. A data plan is required to use Messenger. n From home, tap Apps Making Connections > Messenger . Internet and Social Networking 70 Global Services With your phone and global roaming service from Sprint Worldwide℠ Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Note: Global roaming is auto-enabled on your new Sprint phone. Visit sprint.com/globalroaming for more information. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service. To activate Sprint Worldwide service: n Chat with or email an international support rep by visiting sprint.com/swwsupport. – or – n Call Sprint Worldwide Customer support at 1-888-226-7212. Your Phone’s SIM Card for International GSM Roaming Your phone comes with a pre-installed SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks. Note: Your SIM card should be pre-installed. If you need to reinstall your SIM card, follow the instructions below. Note: The SIM card included with your phone contains information specific to your phone and should be retained for use on GSM networks. Insert a SIM Card 1. Remove the back cover. 2. Remove the battery. Making Connections Global Services 71 3. Insert SIM card. Insert gently with gold IC chip facing downward. 4. Insert the battery. Align the contacts of the battery with the contacts in the phone. 5. Attach the back cover. Caution: If the card is not inserted correctly, the device cannot detect the SIM card. Reorient the card and place it back into the slot if the SIM is not detected. Enable Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or GSM/UMTS network when you travel. You may set global roaming options through the settings menu. You may also need to set your network mode options through the settings menu. See Set the Communications Method for Global Use. To set your roaming options manually: 1. From home, tap Apps > Settings > Connections . 2. Tap Mobile networks > Data roaming. 3. Tap Roaming network. 4. Tap Home only or Automatic. 5. Tap Roaming guard. 6. Select roaming guard options for each category. Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed. 1. From home, tap Apps > Settings > Connections . 2. Tap Mobile networks. Making Connections Global Services 72 3. Tap Network mode > CDMA / LTE/CDMA / GSM/UMTS / Automatic. Note: At the time of purchase, your phone is set to the Automatic mode by default. This allows global usage and normally will not need to be changed. Select a Carrier You can select a specific local carrier to use when traveling internationally. At the time of purchase, your phone is preset to connect automatically to an appropriate carrier in your current area. 1. From home, tap Apps > Settings > Connections . 2. Tap Mobile networks. 3. Tap Network operators. 4. Tap an available network. l To automatically select an appropriate carrier (default), tap Choose automatically. l To search for all available networks, tap Search networks. Make and Receive Worldwide Calls When traveling on international networks, you can place and answer calls as you would on the Sprint network (see Place and Answer Calls), although some additional instructions may be required to place a call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww. Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States). Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States, Canada, and the Caribbean. Note: International access codes and dialing information are available online at sprint.com/sww. To use Plus Code Dialing to place an international call: 1. From home, tap Phone to display the phone screen. 2. If you are on the GSM network, touch and hold 0 to insert a “+” on the phone dial screen. (The “+” symbol automatically inserts the international access code for the country from which you are calling.) Making Connections Global Services 73 3. If you are on the CDMA network outside Canada or the Caribbean, enter the international access code for the country from which you are calling. 4. Tap 1 to insert the US country code, and then enter the area code and number. 5. Tap Dial to place the call. Sprint International Voicemail Service Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your voicemail passcode. Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service information. International Voicemail Troubleshooting There are a few tips to keep in mind when using Sprint voicemail while traveling. n Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages. n If you hear the message “Please enter the number of the subscriber you wish to call,” enter your 10-digit wireless phone number. Set Up Your Voicemail Access Number for International Use To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number as a Contacts entry. This will make it faster and easier to access your messages while roaming internationally. 1. From home, tap Apps 2. Tap Add > Contacts . to add a contact. 3. Type the contact information (for example, “My Voicemail”). 4. Touch and hold 0, and then tap 1 (+1), your area code, and your wireless phone number. 5. Tap Save. Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. Making Connections Global Services 74 New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. n A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received. n You may see “Missed Call” on your screen prior to receiving a message notification. n You must call voicemail in order to retrieve messages. Follow the instructions on the previous page to store your voicemail number for easy access. Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you will be required to enter your voicemail passcode. To retrieve your voicemail messages: 1. From home, tap Apps > Contacts . 2. Tap the voicemail entry and then tap the number to call it. 3. When your voicemail answers, tap Star, enter the passcode, and then tap # to access your voicemail. International Data Roaming Sprint Worldwide Wireless Service can also keep you connected using email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips and sprint.com/sww to determine the services available where you are traveling. Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network. Get Started With Sprint Worldwide Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your account. n To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are available 24 hours a day, 7 days a week to assist you. Making Connections Global Services 75 Access Email and Data Services Internationally To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate carrier network on your phone. Access International Data Services on GSM/UMTS Networks To select a GSM data service carrier for a specific country: 1. From home, tap Apps > Settings > Connections > Mobile networks. 2. Tap Roaming, and then tap the Data On/Off switch below International to enable data roaming. Access Email and Data Services Internationally on CDMA Networks If data service is available on an international CDMA network, then you only need to set the phone to CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the GSM network. If your phone has automatically selected a GSM network while traveling, then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global Roaming Mode.) Visit sprint.com/sww for a list of services available in each country. Contact Sprint for Assistance with International Service If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: n First try powering your phone off and then back on; this will force your phone to reregister with the network. n Try manually selecting another network. Information for selecting networks can be found in the phone guide. If neither of these actions resolves your issue, you will need to contact customer service (see below). When calling to report an issue, the following information will be beneficial in trying to resolve your issue as quickly as possible: n Your wireless phone number. n The city and country you are traveling in. n Any error message that displays on your phone or that you heard when trying to place a call. Making Connections Global Services 76 n If the issue is with data, were you able to place voice calls? n If the issue is with voice service, were you able to access data? Please call the numbers below if you need assistance: While in the United States: Call 1-888-226-7212. While traveling outside the United States: n In GSM mode: touch and hold 0 and then dial 1-817-698-4199. n In CDMA mode: enter the country code and then dial 1-817-698-4199. There is no charge for this call from your wireless phone. From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries: Country From Landline Phone Canada 1-866-805-9890 Caribbean (Anguilla, Barbados, Cayman Islands, and Dominica) 1-888-226-7212 France 0800-903200 Germany 0800-180-0951 Italy 800-787-986 Mexico 001-877-294-9003 Trinidad and Tobago 1-800-201-7545 United Kingdom 0808-234-6616 Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges. Making Connections Global Services 77 Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Transfer Files between Your Phone and a Computer You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder. File Transfer Tips n If you want to save data to an SD card on your phone, make sure the SD card is installed and active. See microSD Card Settings. n Avoid removing the SD card while transferring data. n Data exchange may use the methods outlined in the following table: Method Description Transferring media files Transfer files between your phone and PC such as pictures, videos, and music. Transferring images Transfer picture and video files between your phone and PC. Connecting MIDI devices Connect to MIDI-compatible devices. Charging Charge your device using a USB cable. Transfer Files between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB/charging cable. Making Connections Connectivity 78 l Insert the smaller end of the cable to the charger/accessory jack at the bottom of the phone. l Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it. 2. Pull down the status bar to display the notification panel. You will see either Transferring media files via USB, Transferring images via USB, Connecting MIDI devices via USB, or Charging via USB. l For most transfers, you will want to use Transferring media files via USB. l To change the option, tap it in the notification panel to open the Use USB for window, and then tap the desired option. 3. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 4. If available, select a drive (Card for SD card, Phone for internal phone storage). 5. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 6. When you are done, disconnect your phone from your computer. Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. Turn Wi-Fi On and Connect to a Wireless Network Use the Wi-Fi settings menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network. 1. From home, tap Apps > Settings > Connections . 2. Tap Wi-Fi. 3. Tap On/Off to turn Wi-Fi on. l To disable Wi-Fi, tap On/Off again. 4. Tap a Wi-Fi network to connect, enter the password (if it is not an open network), and then tap Connect. l The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For Making Connections Connectivity 79 password for a public wireless LAN, check with user's service provider. l Entering a password is not required if an access point is not security protected. Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks. Disconnect Wi-Fi You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off. 1. From home, tap Apps > Settings > Connections . 2. Tap Wi-Fi. 3. Tap the name of the connected access point and then tap Forget. l After disconnecting from an access point, you may need to re-enter the password to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply using Wi-Fi, without an access point or using the Internet. 1. From home, tap Apps > Settings > Connections . 2. Tap Wi-Fi. 3. Tap On/Off to turn Wi-Fi on. 4. Tap Wi-Fi Direct. l Wi-Fi Direct and Wi-Fi are unavailable at the same time. 5. Tap a device with which to connect. l If connected using Wi-Fi, you will see a confirmation. Follow the prompts. 6. Accept the connection on the other device. l If a connection is not accepted after a certain period, the connection request is canceled. l To stop a connection, swipe down from the top of the screen to open the notification panel, tap the connected device, and then tap Disconnect from device. Making Connections Connectivity 80 Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet. Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with handsfree features, etc. Function Description Audio output Listen to music and other audio output wirelessly. Hands-free calls Call hands-free using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with connected Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities. 1. Wireless connection to all Bluetooth functions is not guaranteed for the phone. 2. The phone may not connect properly depending on the other device. 3. Noise may be experienced with wireless calls and hands-free calls depending on the conditions. To enable Bluetooth: 1. From home, tap Apps > Settings > Connections . 2. Tap Bluetooth. 3. Tap On/Off to turn Bluetooth on. l To disable Bluetooth, tap On/Off again. Tip: You can also turn Bluetooth on or off with the toggle menu in the notification panel. Pull down the status bar to display the notification panel, and then tap Bluetooth to turn Bluetooth on or off. Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals. Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply. n Enable the Bluetooth function on the Bluetooth devices being paired beforehand. Making Connections Connectivity 81 To pair Bluetooth devices: 1. From home, tap Apps > Settings > Connections . 2. Tap Bluetooth. l Nearby devices appear in the “Available devices” list. l If a target device is not detected, tap Scan to search again. 3. Tap a device from the “Available devices” list, and follow the prompts to pair with the device. l The Bluetooth device is paired to your phone. l Methods to accept a Bluetooth connection differ depending on the devices used. Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Unpair. l The device is unpaired from your phone. To make another connection with the device, you will need to pair again. Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It is the same procedure to set up stereo audio and handsfree devices. 1. From home, tap Apps > Settings > Connections . 2. Tap Bluetooth. l Paired Bluetooth devices appear in the “Paired devices” list. 3. Tap a device from the “Paired devices” list. The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls. Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible devices. Making Connections Connectivity 82 Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Send Using Bluetooth You can send the following types of information, depending on the device you are sending to: n Images and videos n Calendar events n Contacts n Audio files Note: In the instructions below, Contacts data is used as an example. Sending Contacts Data Using Bluetooth 1. From home, tap Contacts . 2. Tap a contact and select Details . 3. Tap Share. 4. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact information in a text file. 5. Tap Bluetooth and follow the prompts to share the contact. Receive Information Using Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music tracks, and documents such as PDFs. 1. When another device attempts to send a file to your phone using Bluetooth, you will see a request to accept the file. 2. Tap Accept. l When your phone receives a file, you will see a notification. To open the file immediately, pull down the status bar to display the notification panel, and then tap the notification. l When you open a received file, what happens next depends on the file type: o Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the Music application. Making Connections Connectivity 83 o For a vCalendar file, select the calendar where you want to save the event, and then tap Import. The vCalendar is added to your Calendar events. (For more information on using the Calendar, see Calendar.) o For a vCard contact file, if there are multiple vCard files on your storage card, you can choose to import one, several, or all of those contacts to your contacts list. Hotspot Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone's mobile data services using Wi-Fi with other Wi-Fi enabled devices. The feature works best when used in conjunction with 4G data services (although 3G service can also be used). Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at sprint.com/mysprint or access your account using Sprint Zone to learn more. Note: Turning Hotspot on will disable your phone's connection to other Wi-Fi networks. Set Up Hotspot 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering . > Hotspot. 3. Tap On/Off to turn Hotspot on. l To disable Hotspot, tap On/Off again. Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Important: Write down the passkey (password) for this communication (shown onscreen). Connect to Hotspot 1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.). 2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list. l You can change the default name by tapping More options > Configure Hotspot and entering a new Network name. 3. Select this phone and follow your prompts to enter the passkey (provided on the Hotspot page). 4. Launch your Web browser to confirm you have an Internet connection. Tethering Use Tethering to share your device’s Internet connection with a computer that connects to your device using a USB cable, or by Bluetooth. Making Connections Connectivity 84 Important: Use of the Tethering feature requires an additional subscription. Sign on to your account at sprint.com/mysprint or access your account using Sprint Zone to learn more. 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering . . 3. Select a tethering option: Bluetooth tethering or USB tethering. l For USB tethering, connect your phone to the target device with the supplied USB cable. l For Bluetooth tethering, pair your phone with the other device using Bluetooth. See Pair Bluetooth Devices for details. Making Connections Connectivity 85 Apps and Entertainment The topics in this section will explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more. Apps and Entertainment 86 Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a camera with an autofocus feature that lets you capture sharp pictures and videos. Your pictures and videos are saved in the Gallery app. For information on how to view, edit, and share pictures and videos you take, see Gallery. Camera Overview The camera's viewfinder screen lets you view your subject and access camera controls and options. n Portrait: Adjust skin tone of faces. n Gallery: View your picture or video in the Gallery application. n Capture picture: Take a picture. n Record video: Begin recording video. n n Camera, Modes, or Effects: Swipe right to change the shooting mode. Swipe left to add an effects filter. Switch cameras: Switch between the rear camera and the front camera. n Flash: Activate or deactivate the flash. Toggle through flash options—on, auto, or off (rear camera only). n Camera settings: Opens the camera settings menu and lets you change additional camera settings. See Camera Settings. Apps and Entertainment Camera and Video 87 Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos n File Format for Pictures: File format for pictures is JPEG or RAW format. n File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods. May discolor color filter and affect color of images. Flash Warning Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the flash at other people's eyes. May affect eyesight, etc. Take a Picture You can take high-resolution pictures using your phone’s camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1. From home, tap Apps > Camera . 2. Select options: l To add an effects filter, swipe to the left and tap a preview filter to apply it to the screen. l To add a shooting mode, swipe to the right and select a mode. l To quickly switch between the front and rear cameras, swipe the screen up or down. 3. Aim the camera at your subject. Apps and Entertainment Camera and Video 88 4. Tap Capture picture to take the picture. Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1. From home, tap Apps > Camera . 2. Aim the camera at your subject and then tap Record . 3. The following actions are available: l Tap Capture l Tap Pause to pause recording. l Tap Resume l Tap Stop to take a picture while recording. to resume recording. to stop recording. Shooting Mode Several visual effects are available. Some modes are not available when taking self-portraits. Apps and Entertainment Camera and Video 89 1. From home, tap Apps > Camera . 2. Swipe to the right for the Mode options. Each section indicates which camera (front or rear) the modes are available for. l Rear camera o Auto: Allow the camera to evaluate the surroundings and determine the ideal mode for the picture. o Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while taking pictures. o Panorama: Create a linear image by taking pictures in either a horizontal or vertical direction. o Continuous shot: Touch and hold the capture button to take continuous photos. o HDR (Rich tone): Enables the light sensitivity and color depth features of the device to produce a brighter and richer picture. o Night: Takes multiple shots and combines them to get brighter, clearer pictures in low light without using the flash. o Sports: Allows you to capture clear shots of a moving subject. o Sound & shot: Add a few seconds of background sound to enhance pictures. l Front camera o Selfie: Take selfie shots and apply various effects, such as an airbrushed effect. o Wide selfie: Take wide-angle selfie shots to fit more people into your pictures. o Sound & shot: Add a few seconds of background sound to enhance pictures. Camera Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you use different types of cameras depending on your settings and downloads. 1. From home, tap Apps > Camera 2. Tap Switch cameras . . – or – Apps and Entertainment Camera and Video 90 Swipe the screen up or down. Set Camera Functions You can configure your camera’s settings to fit any situation and event. 1. From home, tap Apps 2. Tap Settings > Camera . . 3. Select your desired settings. l Rear camera o Picture size: Select a resolution. Use higher resolution for higher quality. Higher resolution pictures take up more memory. o Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory. l Front camera o Picture size: Select a resolution. Use higher resolution for higher quality. Higher resolution pictures take up more memory. o Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory. o Save pictures as previewed: Save the self-portrait or self-recording as viewed on the camera screen, not as flipped images. o Ways to take pictures: Tap to take pics (tap the screen to take selfies) and Gesture control (detect your palm and automatically take a picture two seconds later). l Common (both cameras) o Timer: Take time-delayed pictures or videos. o Grid lines: Display viewfinder grid lines to help composition when selecting subjects. o Location tags: Attach a GPS location tag to the picture. o Review pictures: Set to show pictures after taking them. o Quick launch: Open camera by pressing the Home key twice in quick succession. o Storage location: Select the memory location for storage. This option only appears if an optional memory card (not included) is installed. Apps and Entertainment Camera and Video 91 o Volume keys function: Use the Volume key as the camera key, the record key, or as a zoom key. o Reset settings: Reset the camera settings. Apps and Entertainment Camera and Video 92 Productivity Use your phone to stay ahead of the game with calendar, navigation, alarm, office, and more productivity apps. 1Weather Receive real-time local weather information at any location in the world using 1Weather®. Access seven-day and hourly weather forecasts for your area. n From home, tap Apps > 1Weather . AAA Plan trips and access AAA member services. 1. From home, tap Apps > AAA . 2. Follow the prompts to update the app in Play Store, and then explore the app to plan trips and access member services. Calculator Your phone’s convenient built-in calculator lets you perform basic and advanced mathematical equations. 1. From home, tap Apps > Calculator . 2. Tap keys for calculations. Apps and Entertainment Productivity 93 Tip: To use the scientific calculator, turn on Auto rotate (notification panel > Auto rotate rotate the screen to the landscape orientation. ) and Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar™, and Outlook® calendar. In order to sync with your Google calendar, you must sign in to a Google Account on your phone. See Google Account. Calendar Operations n View Today’s Calendar: From the Calendar, tap Today. n Change Calendar View: From the Calendar, tap View, and then tap Year, Month, Week, Day, or Tasks to change the current view. n View Next/Previous Month (Month View): From the Calendar, swipe left or right. n View Next/Previous Week (Week View): From the Calendar, swipe left or right. n View Next/Previous Day (Day View): From the Calendar, swipe left or right. Add an Event to the Calendar Add events to your calendar directly from the Calendar application. 1. From home, tap Apps Apps and Entertainment > Calendar Productivity . 94 2. Tap Add . 3. Enter an event title, start date/time, end date/time, etc., and then tap Save. View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap the current view in the top right corner, and then tap Year, Month, Week, Day, or Tasks. 1. From home, tap Apps > Calendar . 2. Tap a date and then tap an event. l Tap the event to edit it. Apps and Entertainment Productivity 95 Sync Calendars You can select which calendars you would like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar . 2. Tap More options > Manage calendars. 3. Select sync options by sliding the selector next to each option. 4. Tap Back to return to Calendar view. Calendar Settings Configure settings for your phone’s Calendar app. 1. From home, tap Apps > Calendar . 2. Tap More options > Settings to configure Calendar settings. Caller ID With the Caller ID app, see who is calling, even if the caller is not in your contact list. The Caller ID app requires a subscription. n From home, tap Apps Apps and Entertainment > Caller ID Productivity . 96 Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, or set a timer. Check the Time You can check the time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed. Set Alarms Set multiple alarms using your phone’s Clock app. 1. From home, tap Apps > Clock . 2. Tap the Alarm tab. 3. Tap Add alarm . 4. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume, and then tap Save. Phone at Alarm Time n At the set alarm time, the phone sounds the alarm and/or vibrates. n Stopping an alarm: When the alarm sounds, tap Dismiss. Apps and Entertainment Productivity 97 Additional Clock Features Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer functions. All features are available from the clock app display. n From home, tap Apps > Clock . World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From the clock app, tap World Clock. 2. Tap Add city and select a city. 3. Repeat to add multiple cities. Stopwatch The stopwatch lets you time events down to the hundredth of a second. 1. From the clock app, tap Stopwatch. 2. Tap Start to begin timing. 3. Tap Stop to stop timing. l Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to reset the stopwatch to zero. Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. Apps and Entertainment Productivity 98 1. From the clock app, tap Timer. 2. Use the keypad to set the length of the timer. 3. Tap Start to begin the timer. Drive Use Google Drive to open, view, rename, and share your Google Docs™ and files. n From home, tap Apps > Google > Drive . Visit support.google.com/drive to learn more about Google Drive. Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. Enable Location Services on Your Phone Before using any location-based services, you must enable your phone’s location feature. For information about setting your phone’s location options, see Location Settings. n From home, tap Apps > Google > Maps . Visit support.google.com/maps to learn more. Google Search Use Google Search to search not only the Internet, but also the apps and contents of your device. n From home, tap the Google search bar or tap Apps > Google > Google . Lookout Lookout® Security lets you configure and manage key security options, such as anti-virus and antimalware technology, a lost and stolen device locator service, an application privacy adviser, and a backup service. n From home, tap Apps > Lookout . My Files Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location using My Files. Apps and Entertainment Productivity 99 To view files in My Files: 1. From home, tap Apps > Samsung > My Files . 2. Tap a category to view the relevant files or folders. 3. Tap a file or folder to open it. Note: Different folders may appear depending on how your phone is configured. File Groups Files stored in the device are organized into the following groups: n Recent files: View recently saved files. l This only appears if one or more files have been accessed recently. n Images: View image files. n Audio: View audio files. n Videos: View video files. n Documents: View document files. n Downloads: View all apps and files that have been downloaded to the device. n Installation files: View installation files stored on the device. n Internal storage: View folders and files located on the device. n SD card: View folders and files located on the optional SD card (not included). My Files Options Use My File options to search, edit, clear file history, and more. n From home, tap Apps > Samsung > My Files . The following options are available: l Search: Search for a file or folder. l More options : Tap for the following options: o Manage storage usage: Configure your storage settings. o Settings: Configure your My Files app settings. Photos Google Photos™ automatically backs up your photos and videos to your Google Account. Apps and Entertainment Productivity 100 n From home, tap Apps > Google > Photos . Visit support.google.com/photos to learn more about Google Photos. Samsung Notes The Samsung Notes app helps you create, edit, and manage all the notes on your phone. Sign in to your Samsung account to access your notes in Samsung Notes from any device. With Samsung Notes, create content by typing, writing, drawing, and even recording voice, video, or taking pictures. Templates are provided to make content creation easy and help keep things organized. Compose a Note You can create notes using the Samsung Notes app. 1. From home, tap Apps 2. Tap Create > Samsung Notes . and type a note. Available options include: l Text: Use the keyboard to type text. l Pen: Use the pen tool to write text with your finger or a stylus. l Brush: Create a drawing. l Image: Insert an image into the note. l Voice: Use your voice to insert text into the note. 3. Tap Save when finished. Edit Notes You can make edits to notes you create. 1. From home, tap Apps > Samsung Notes . 2. Tap a note to view it. 3. Tap the content and make edits. 4. When you are finished, tap Save. Browse Notes You can browse notes you create. Apps and Entertainment Productivity 101 1. From home, tap Apps > Samsung Notes . 2. Browse note entries by swiping up or down. 3. To search for a note, tap Search . Notes Options You can edit, share, or manage notes. 1. From home, tap Apps > Samsung Notes . 2. While browsing notes, tap More options for the following options: l Edit: Select notes to share, delete, or move. l Sort by: Change the way notes are organized. l List/Grid view: Switch between List view and Grid view. l Settings: View settings for the Samsung Notes app. Secure Folder App Lock your private content and apps to enhance security. You must sign in to your Samsung account to use Secure Folder. 1. From home, tap Apps > Samsung > Secure Folder . 2. Follow the prompts to set up a sign in to your Samsung account, set a secure screen lock, and configure other settings. For more information, see Secure Folder Settings. Secure Wi-Fi Protect your data usage privacy when using unsecured public Wi-Fi hotspots. n From home, tap Apps > Secure Wi-Fi . Sprint Family Locator Use Sprint Family Locator to locate any phone on your Sprint family plan instantly—from your mobile phone, tablet or computer. n From home, tap Apps Apps and Entertainment > Sprint Family Locator Productivity . 102 Sprint Worldwide Learn about international services from Sprint, including international calling, texting, and roaming plans. n From home, tap Apps > Sprint Worldwide . Tech Expert Use Tech Expert to get access to a US-based technical expert. n From home, tap Apps > Tech Expert . Uber Use Uber to hire a private driver in more than 130 cities and 30 countries. Uber is an entirely new and modern way to travel. n From home, tap Apps Apps and Entertainment > Uber Productivity . 103 Entertainment and Activities The following topics provide an overview of your phone’s entertainment apps, from music players and YouTube™, to health apps, games, and more. Amazon Shop at amazon.com™ from your device. n From home, tap Apps > Amazon . Amazon Kindle Download books for reading right on your device with the Amazon™ Kindle™ app. You must have an account with Amazon to use the Kindle application. n From home, tap Apps > Amazon Kindle . Amazon Music Use Amazon Music™ to purchase, download, and play music from Amazon. n From home, tap Apps > Amazon Music . Amazon Prime Photos Use Amazon™ Photos to store your photos on Amazon’s cloud server. n From home, tap Apps > Prime Photos . Amazon Prime Video Watch Amazon Prime™ movies and videos on your phone. n From home, tap Apps > Prime Video . App Spotlight Use App Spotlight to discover new apps from the Google Play store. n From home, tap Apps Apps and Entertainment Activities > App Spotlight Entertainment and . 104 Audiobooks Access audible.com’s library of audiobooks in every genre. n From home, tap Apps > Audiobooks . DraftKings Play daily fantasy sports against other users with DraftKings. n From home, tap Apps > DraftKings . Galaxy Apps Use Galaxy Apps to discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. n From home, tap Apps > Samsung > Galaxy Apps . Gallery Using the Gallery application, you can view pictures and watch videos that you have taken with your phone’s camera or downloaded. You can do basic editing such as rotating and cropping. You can also set a picture as your contact picture or wallpaper and share pictures with your friends. While viewing pictures in the Gallery, scroll up the screen to view more albums. Simply tap an album to view the photos or videos in that album. If you have downloaded any photos and videos, these will be placed in the All downloads album. 1. From home, tap Apps Apps and Entertainment Activities > Gallery Entertainment and . 105 2. From the main Gallery screen, you can use the following options: l Tap a picture or video to display it in full screen view. l Touch and hold thumbnails to select them (indicated by a checkmark). l Tap tabs along the top to change views. You can view by Pictures, Albums, or Stories. l Tap More options for other options. Available options depend on which Gallery screen you are viewing, and may include: o Camera: Launch the Camera to take pictures or record video. o Edit: Depending on the view, tap albums or items to select them. After selection, you can tap More again for options you can use with the selected item(s). o Share: Share albums, pictures, or videos. o Animate: Create an animation from several pictures. o Collage: Create a collage from several pictures. o Create album: Create a new album in the Albums view. o Slideshow: Create a slideshow from several pictures in the Stories view. o Settings: Configure sync and story settings. For more information about using Gallery, see View Pictures and Videos, Edit Pictures, and Share Pictures and Videos. View Pictures and Videos You can access and view all your stored pictures and videos from your phone’s Gallery. Apps and Entertainment Activities Entertainment and 106 1. From home, tap Apps > Gallery . 2. Tap an album (such as Camera). l To select another album, tap Back to return to the Albums tab. 3. Tap an image to view the picture or video. l Tap a picture or video to view it full screen. l When viewing pictures and videos, you can touch and hold an image to open a selection menu and choose what to do with the picture or video. Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, tap the thumbnail image to see the item in the review screen. From there, you can access options such as save, view, send, or delete the picture or video. Pictures and Videos: Options while Viewing n Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or out on a picture or video. n Viewing Videos: Use the controls to play, pause, or stop the video playback. After selecting an album from the Albums tab, you can browse through the pictures and videos of that album. Tap a picture or video to view it in full screen. By default, the pictures and videos in an album are displayed in grid view. Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and choose what to do with the picture or video. Apps and Entertainment Activities Entertainment and 107 Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can tap a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more. Rotate a Picture The editing options let you rotate pictures 90 degrees clockwise. Repeat the action for additional rotations. 1. From home, tap Apps > Gallery . 2. Tap the picture you want to rotate. 3. Tap More options > Rotate left or Rotate right. Edit Tools Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual effects, and adding decoration. 1. From home, tap Apps > Gallery . 2. Tap the picture you want to edit. Apps and Entertainment Activities Entertainment and 108 3. Tap Edit. 4. Adjust your picture with these tools: l Position: Straighten, crop, and freely rotate your picture. l Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture. l Effects: Add color effects to your picture. l Decoration: Apply other images, stickers, or labels to your picture. 5. After using an editing tool, tap Apply to apply the changes. 6. When you are finished editing the picture, tap Save. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook and Google+™) and share videos on YouTube. You can also send them to another phone or your computer using Bluetooth. 1. From home, tap Apps > Gallery . 2. Tap the pictures or videos you want to share. l To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include. 3. Tap Share, and then on the sharing menu, tap a sharing method. Apps and Entertainment Activities Entertainment and 109 4. Follow the prompts to complete the message and share the files. Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play using streaming or download. n From home, tap Apps > Play Music . For more information about Google Play Music, visit support.google.com/music. Note: For information about loading music onto your phone, see Transfer Files between Your Phone and a Computer. Google Play Movies &TV Watch movies and TV shows purchased from Google Play. You can stream them instantly, or download them for viewing when you are not connected to the Internet. You can also view videos saved on your device. n From home, tap Apps > Play Movies & TV . For more information about Google Play Movies & TV, visit play.google.com/movies. Loot Use Loot to play unlimited premium games for a low monthly fee. Apps and Entertainment Activities Entertainment and 110 Install the Loot App Before you use Loot on your phone, you must download and install the app. 1. From home, tap Apps > Loot . 2. Tap Download and follow the prompts to download and install the app. Access Loot n From home, tap Apps > Loot . NextRadio Listen to your favorite FM radio stations on the go with NextRadio®. Tune in to any FM frequency in your area and listen to the radio without the cost of streaming music. n From home, tap Apps > NextRadio . Note: To listen to radio from your device, you must plug in either headphones or a speaker cable to the headphone jack on bottom of the device. To listen through the device's speaker (after plugging in headphones), tap More options > Output to speaker. Playphone Use Playphone to discover and purchase new games. Recommend games to others. Install the Playphone App Before you use Playphone on your phone, you must download and install the app. 1. From home, tap Apps > Playphone . 2. Tap Download and follow the prompts to download and install the app. Access Playphone n From home, tap Apps > Playphone . S Health Manage your health with the S Health™ wellness application. Set fitness goals, check your progress, and keep track of your overall health. Apps and Entertainment Activities Entertainment and 111 Caution: The information gathered from this device, S Health, or related software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. The accuracy of the information and data provided by this device and its related software, including heart rate readings, may be affected by factors such as environmental conditions, skin condition, specific activity performed while using/wearing the device, settings of the device, user configuration/user-provided information, placement of the sensor on the body, and other end-user interactions. For more information on proper wear and use, see samsung.com/us/heartratesensor. 1. From home, tap Apps > Samsung > S Health . 2. Follow the prompts to get started: Before You Start Exercising This app can be used to monitor your exercise. While moderate physical activity, such as brisk walking, is safe for most people, health experts suggest that you talk with your doctor before you start an exercise program, particularly if you have any of the following conditions: n Heart disease; n Asthma or lung disease; n Diabetes, or liver or kidney disease; n Arthritis. You should also check with your doctor if you have symptoms suggestive of heart, lung, or other serious disease, such as: n Pain or discomfort in your chest, neck, jaw, or arms during physical activity; n Dizziness or loss of consciousness; n Shortness of breath with mild exertion or at rest, or when lying down or going to bed; n Ankle swelling, especially at night; n A heart murmur or a rapid or pronounced heartbeat; n Muscle pain when walking upstairs or up a hill that goes away when you rest. Finally, the American College of Sports Medicine recommends that you see your doctor before engaging in vigorous exercise if two or more of the following apply: n You are a man older than age 45 or a woman older than age 55; n You have a family history of heart disease before age 55; n You smoke or quit smoking in the past six months; Apps and Entertainment Activities Entertainment and 112 n You have not exercised for three months or more; n You are overweight or obese; n You have high blood pressure or high cholesterol; n You have impaired glucose tolerance, also called pre-diabetes. When in Doubt – Check it Out If you are unsure of your health status, have several health problems, or are pregnant, you should speak with your doctor before starting a new exercise program. Working with your doctor ahead of time is a good way to plan an exercise program that is right and safe for you. Consider it the first step on your path to physical fitness. Samsung+ Use Samsung+ to get live help, discover new features, and unlock promotions for your Samsung device. n From home, tap Apps > Samsung > Samsung+ . Sprint Music Plus Use Sprint Music Plus to purchase, download, and play music, ringtones, and ringback tones for your phone. Install the Sprint Music Plus App Before you use Sprint Music Plus on your phone, you must download and install the app. 1. From home, tap Apps > Sprint Music Plus . 2. Tap Install and follow the prompts to download and install the app. 3. When the download has completed, tap Open. Access Sprint Music Plus 1. From home, tap Apps > Sprint Music Plus . l The first time you use the app, tap Accept to agree to the Premium Services Terms of Use. 2. Tap a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store), or tap More options > Music (under Library) to access your music. l Tap the navigation tools to skip ahead or rewind. Tap More options additional options. Apps and Entertainment Activities Entertainment and at any time to see 113 l For more information, tap Menu > Settings > About or Help. n From home, tap Apps > Sprint Music Plus . Note: If you have loaded music on to your phone from your computer (see Transfer Files between Your Phone and a Computer), you will need to sync your music to listen to it through Sprint Music Plus. From the Sprint Music Plus app, tap More options > Settings > Synchronize your music library. Once synced, you will see your music in the library. Sprint Spot Use Sprint Spot to discover and access top quality applications, games, TV, music, and entertainment. 1. From home, tap Apps > Sprint Spot . 2. Follow the prompts to browse categories and find mobile content. Sprint Zone Use Sprint Zone to access your Sprint account, get device information and help, find recommended apps, and more. 1. From home, tap Apps > Sprint Zone . 2. Tap an option on the main screen, or tap Menu and select from a full list of options. Texture Get unlimited access to all the best digital magazine subscriptions with Texture. n From home, tap Apps > Texture . YouTube View and upload YouTube videos from your device. n From home, tap Apps > Google > YouTube . Visit support.google.com/youtube to learn more. Apps and Entertainment Activities Entertainment and 114 Settings The topics in this section will cover your phone’s settings menus and options. Settings 115 Connections Settings The following topics introduce your phone’s Connections settings options. Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about Wi-Fi settings, see Wi-Fi. 1. From home, tap Apps > Settings > Connections . 2. Tap Wi-Fi. 3. Tap On/Off to turn Wi-Fi on. l To disable Wi-Fi, tap On/Off again. 4. Tap a Wi-Fi network, enter the password, and tap Connect. 5. Configure your Wi-Fi settings. l The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For the password for a public wireless LAN, check with user's service provider. l Entering a password is not required if an access point is not security protected. Connect to a Wi-Fi Network Using WPS Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router. To connect using a WPS button: 1. From Wi-Fi settings, tap Advanced > WPS push button. 2. Press the WPS button on your router. 3. Follow the prompts to complete the connection. To connect using a Personal Identification Number (PIN): 1. From Wi-Fi settings, tap Advanced > WPS PIN entry. 2. Enter the PIN displayed on your router. 3. Follow the prompts to complete the connection. Settings Connections Settings 116 Smart Network Switch Smart network switch lets your phone automatically switch to the wireless network data connection when the current Wi-Fi connection is unstable. 1. From the Wi-Fi settings menu, tap Advanced > Smart network switch. 2. Tap On/Off to enable the feature. Advanced Wi-Fi Settings The advanced Wi-Fi settings menu lets you set up and manage wireless access points. n From the Wi-Fi menu, tap Advanced to access Wi-Fi settings: l Smart network switch: Connect automatically to a mobile network connection when the Wi-Fi connection is unstable. l Network notification: Receive notifications when open networks in range are detected. l Hotspot 2.0: Automatically connect to Wi-Fi access points that support Hotspot 2.0. l Manage networks: Manage your saved Wi-Fi networks. l WPS push button: Set up a connection to a WPS (Wi-Fi Protected Setup) router or other equipment. l WPS PIN entry: View the PIN used by your device to set up a PIN-secured connection to a Wi-Fi router or other equipment (not configurable). l Keep Wi-Fi on during sleep: Specify when to disconnect from Wi-Fi. l Install network certificates: Install authentication certificates. l Wi-Fi control history: View which apps have turned Wi-Fi on or off most recently. l MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable). l IP address: View your device’s IP address (not configurable). Bluetooth Settings Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. 1. From home, tap Apps > Settings > Connections . 2. Tap Bluetooth. Settings Connections Settings 117 Bluetooth Settings Operations n Change your phone name: From Bluetooth settings, tap More options > Rename device, enter a new name, and tap Done. l This changes the name of your phone as seen by other devices. n Pairing Bluetooth devices: Make sure the other devices are set to be discovered. From Bluetooth settings, tap the device name in “Available devices” and follow the prompts. l Depending on the device, you may be required to enter or accept a passkey. l If the target device does not appear, tap Scan to search again. l This setting is available when Bluetooth is enabled. n Change the name of a paired device: From Bluetooth settings, tap Settings paired device name, tap Rename, enter a new name, and tap OK. next to a l Emoji cannot be used in a device name. l This setting is available when Bluetooth is enabled. n Canceling pairing: From Bluetooth settings, tap Settings and then tap Unpair. next to a paired device name, l This setting is available when Bluetooth is enabled. n Search for other devices: From Bluetooth settings, tap Scan. l This setting is available when Bluetooth is enabled. n Check files received using Bluetooth transfer: From Bluetooth settings, tap More options > Received files, and then follow the prompts. Phone Visibility Allow other devices to find your phone and transfer files. Your phone will appear in the list of available devices when files are transferred using Transfer files to devices. 1. From home, tap Apps > Settings > Connections . 2. Tap Phone visibility. 3. Tap On/Off to enable the feature. Settings Connections Settings 118 Data Usage Settings The data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps > Settings > Connections . 2. Tap Data usage. 3. View data usage settings options: l Usage: View mobile data usage for the current billing cycle. l Data saver: Reduce data usage by preventing some apps from sending or receiving data in the background, or by reducing the frequency of data access by apps in use. l Mobile data: Enable or disable mobile data. l Alert me about data usage: Receive an alert when your mobile data usage reaches the amount you selected. l Mobile data usage: Tap the drop-down menu, and then choose a time period for data usage. Data usage for the period is displayed on the graph, along with usage by application at the bottom of the screen. l Bill cycle: Set mobile data usage warnings and limits during your billing cycle. l Wi-Fi data usage: Display your Wi-Fi data usage. l Restrict networks: Select Wi-Fi networks that are mobile hotspots. You can restrict apps from using these networks, and you can configure apps to warn you before using these networks for large downloads. Airplane Mode Settings When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot make calls, send or receive messages, or access the Internet. It also turns off other connectivity features, such as Wi-Fi and Bluetooth. While in airplane mode, you can use other features of your phone, such as playing music, watching videos, or using other applications. To use Wi-Fi and Bluetooth after enabling Airplane mode, turn them on either in Settings or on the notification panel. 1. From home, tap Apps > Settings > Connections . 2. Tap Airplane mode. 3. Tap On/Off to enable Airplane mode. Settings Connections Settings 119 Note: You can also enable or disable Airplane Mode through the notification panel quick settings (drag down the status bar and tap Airplane mode > Turn on). Mobile Networks Settings The Mobile networks settings menu allows you to configure your mobile network connections. Set options for network selection and data service. 1. From home, tap Apps > Settings > Connections . 2. Tap Mobile networks. 3. Configure options: l Roaming: When you are outside your home network area, your phone can still connect to other networks that your provider supports using roaming. There may be additional costs for accessing networks while roaming, so you may want to control your phone’s roaming behavior with Roaming settings. o Roaming network: Select a roaming default. Choose Home only, to only connect to the Sprint network, or Automatic to allow connections to Sprint’s partner networks, when available. o Roaming guard: Choose options for displaying an onscreen roaming notice for certain functions. Enable or disable roaming notices for Voice and Data for Domestic use, Voice, Data and Outgoing text message for International networks, and Voice, Data and Outgoing text message for GSM networks (if supported by your phone). o Roaming settings: Enable or disable roaming options, including Voice and Data for Domestic and International networks, and Data for GSM networks (if supported by your phone). l Network mode: Choose a preferred network mode. Available options depend on your phone’s features, but may include: CDMA, LTE / CDMA, GSM / UMTS, and Automatic (the recommended setting). l Access Point Names: View, configure, and add access point names (APNs) for your phone’s data connection. l Network operators: View mobile network operator information for international GSM networks. Location Settings Some apps, such as Google Maps, may require one or more location services be turned on for full functionality. Settings Connections Settings 120 Locating Method Before using any features that require location assistance, you must enable your device’s location services. 1. From home, tap Apps > Settings > Connections . 2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap Locating method to select how your location is determined: l High accuracy: Use GPS, Wi-Fi, and mobile networks. l Battery saving: Use Wi-Fi and mobile networks (no GPS). l Device only: Use GPS only. 5. Tap Improve accuracy to use other connections for determining your location: l Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even when Wi-Fi is turned off. l Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically through Bluetooth, even when Bluetooth is turned off. Recent Location Requests Apps that have requested your location are listed under Recent location requests. 1. From home, tap Apps > Settings > Connections . 2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap an entry under Recent location requests to view the app’s settings. Location Services Google uses Location History to store and use your device’s most recent location data. Google apps, such as Google Maps, can use this data to improve your search results based on places that you have visited. 1. From home, tap Apps > Settings > Connections . 2. Tap Location. Settings Connections Settings 121 3. Tap On/Off to turn on Location services. 4. Tap Google Location History and sign in to your Google Account for more options. More Connection Settings The more connection settings menu provides access to additional connection options, such as Nearby device scanning, Printing, and VPN. Access More Connection Settings Options 1. From home, tap Apps > Settings > Connections . 2. Tap More connection settings. 3. Set items. Nearby Device Scanning Scan for and connect to nearby devices. You will receive notifications when there are available divides to connect to. 1. From home, tap Apps > Settings > Connections > More connection settings. 2. Tap Nearby device scanning. 3. Tap On/Off to enable the feature. Printing You can print from your phone, using Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add a Printer Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP address of the printer; consult the printer’s documentation for this information. 1. From home, tap Apps > Settings > Connections > More connection settings. 2. Tap Printing. 3. From the Printing settings screen, tap Download plug-in. 4. Follow the prompts to download and install a print driver from the Google Play store. 5. Choose a print service from the list, and then tap On/Off to turn the service on or off. The service must be on to add a printer. Settings Connections Settings 122 6. Tap More options > Add printer > Add printer (or Add then enter a name and the IP address of the printer. depending on the plug-in), and Set Up a Printer Add a printer to a print service and configure settings. Note: Below settings are examples only. Available settings will differ depending on the type of print service and printer you are using. 1. From the Printing settings screen, select a print service from the list. 2. Tap On/Off to turn the service on. The service must be on to add a printer. 3. Tap More options > Add printer and follow the prompts to add a printer. 4. Tap More options > Printer settings to configure printer options. Available options may vary depending on the type of printer, and not all printers support all options. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your company’s local network. You can get this information from your network administrator. Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Browser and Turn Wi-Fi On and Connect to a Wireless Network. Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage before setting up a VPN. 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Screen lock type > Pattern, PIN, or Password. 3. Follow the prompts to set up your secure screen lock. 4. Tap Back to return to the main settings menu, and then tap Other security settings. 5. Tap Trusted credentials and then tap your preferred system and user credentials. Settings Connections Settings 123 You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Add a VPN Connection Use the VPN settings menu to add a VPN connection to your phone. 1. From home, tap Apps > Settings > Connections > More connection settings. 2. Tap VPN. 3. Tap Add VPN, and then enter the information for the VPN you want to add. l Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options. l Set up all options according to the security details you have obtained from your network administrator. 4. Tap Save. Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. To access the VPN settings window: 1. From home, tap Apps > Settings > Connections . 2. Tap More connection settings > VPN. Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect. l When you are connected, a VPN connected icon appears in the notification area. 3. Open the Web browser to access resources such as intranet sites on your corporate network. Disconnect from a VPN 1. Pull down the status bar to open the notification panel. 2. Tap the VPN connection to return to the VPN settings window. 3. Tap the VPN connection, and tap Disconnect to disconnect from it. Settings Connections Settings 124 Wi-Fi Calling Settings The Wi-Fi Calling settings menu lets you set your Wi-Fi Calling options, including updating your 9-11 information. For information about setting up Wi-Fi Calling, see Wi-Fi Calling. 1. From home, tap Apps > Settings > Wi-Fi Calling . 2. Follow the prompts to change your Wi-Fi Calling settings. Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support. Hotspot and Tethering Settings Use Mobile hotspot and tethering to share your device’s Internet connection with other devices. Hotspot Settings Use Hotspot to share your device’s Internet connection with other devices. For more information, see Hotspot. 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering . > Hotspot. 3. Tap On/Off to turn Hotspot on. l To disable Hotspot, tap On/Off again. Advanced Hotspot Settings The hotspot settings menu lets you configure advanced options. n Set Network SSID: From the Hotspot window, tap More options > Configure Hotspot > Network name, enter a name for your hotspot, and then tap Save. n Hide your Hotspot: From the Hotspot window, tap More options > Configure Hotspot > Hide my device to make your Mobile hotspot invisible to other Wi-Fi devices during a scan. When hidden, other devices can still connect to your Mobile hotspot, but have to set up the connection manually with your Network SSID and Password. n Set Hotspot security: From the Hotspot window, tap More options > Configure Hotspot > Security, select a security settings option, and then tap Save. n Set Hotspot password: From the Hotspot window, tap More options > Configure Hotspot > Password, enter a password, and then tap Save. Settings Connections Settings 125 n Set allowed devices: To select which devices are allowed to connect to the Hotspot, in the Hotspot window, tap More options > Allowed devices > Add, enter a device name and MAC address, and then tap Add. l To remove allowed devices, tap Delete. n Set Hotspot Timeout Settings: From the Hotspot window, tap More options > Timeout settings, and then an option to select it. Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device using a USB cable or by Bluetooth. For more information, see Tethering. Note: Using the tethering feature consumes battery power and uses data services. 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering . . l Available tethering options are listed after Hotspot. Settings Connections Settings 126 Device Settings The following topics outline the device settings options available on your phone, including sounds, display, gestures, applications, and more. Sounds and Vibration Settings The following topics cover your phone’s Sounds settings options. Access Sounds and Vibration Settings n From home, tap Apps > Settings > Sounds and vibration . Sound Mode You can switch between sound modes, while preserving the individual sound settings you have made. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . . 3. Tap Sound mode, and then choose a mode: l Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts. l Vibrate: Your phone vibrates for notifications and alerts. This uses the Vibration intensity you choose in Sound settings. l Mute: Your phone plays no sounds or vibrations. Onscreen reminders will still occur. Vibrate While Ringing Set the phone to vibrate while ringing. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . . 3. Tap On/Off next to Vibrate while ringing to enable the feature. Volume Set the system volume level, and set default volume for call ringtones, notifications, and other media. Note: You can also set System volume from the home screen by pressing the Volume key. Settings Device Settings 127 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . . 3. Tap Volume and then drag the sliders to set the default volume for: l Ringtone l Media l Notifications l System Media Volume Limiter Limit the maximum output of the device’s volume. You can also set a PIN to prevent unauthorized users from changing this setting. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . > Volume. 3. Tap More options > Media volume limiter. l Tap On/Off to enable this feature. l When enabled, drag the Custom volume limit slider to set the maximum output volume. l Tap Set volume limit PIN to prevent changes to the volume setting. Ringtones and Sounds Choose a ringtone for incoming calls. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . . 3. Tap Ringtone to select a default ringtone. Add a Ringtone When you select a ringtone, you can add a custom ringtone. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration Settings Device Settings . . 128 3. Tap Ringtone, scroll to the bottom of the list, and then tap Add from device storage . 4. Select a source for the ringtone. l You will see a list of compatible songs or audio files. To load music on your phone, see Transfer Files between Your Phone and a Computer. 5. Tap a song to hear a preview, and then tap Done to save it as a ringtone. Tip: When choosing music for a ringtone, select the Highlights only checkbox to allow the system to select what part of the song to use. Clear the checkbox to play the song from the beginning. Vibration Pattern Choose a vibration pattern. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . . 3. Tap Vibration pattern to select a default vibration pattern. Notification Sounds Set the default notification sounds for apps such as Messages, Calendar, and Email. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . . 3. Tap Notification sounds to set options: l Default notification sound: Set the default sound for notifications. l Messages notifications: Set the default sound for new messages. l Calendar notifications: Set the default sound for calendar events. l Email notifications: Set the default sound for new email. (This option is only displayed if you have an email account set up.) Do Not Disturb This setting allows you to block all notifications and alerts. The options below determine what notifications can make sounds, and during what time periods you want to enter this mode. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration Settings Device Settings . . 129 3. Tap On/Off next to Do not disturb to enable the feature. Scheduling This option allows you to turn Do not disturb mode on or off automatically at scheduled times. Note: Scheduling is not available if Do not disturb mode has been turned on manually. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . . 3. Tap Do not disturb. 4. Tap Turn on as scheduled, and set the Days, Start time, and End time. Allow Exceptions This option lets you customize which notifications are allowed while your device is in Do not disturb mode. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . . 3. Tap Do not disturb. 4. Tap Allow exceptions, and then tap one of the following options: l No exceptions: Allow no exceptions. l Alarms only: Allow exceptions for alarms. l Custom: Set your own exceptions. Hide Visual Notifications This option lets you prevent notifications from appearing on the screen while your device is in Do not disturb mode. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . . 3. Tap Hide visual notifications. 4. Tap Hide when screen is on to prevent notifications from appearing on the screen. System Sounds Set various other system sound options. Settings Device Settings 130 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . . 3. Tap On/Off to enable each option: l Touch sounds: Play tones when you touch or tap the screen to make selections. l Screen lock sounds: Play a sound when you unlock the screen. l Emergency tone: Sound an alert, vibrate, or stay silent when an emergency alert is received. l Charging sound: Play a sound when a charger is connected. Key-tap Feedback Play tones when the dialing keypad or the keyboard is tapped. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . . 3. To On/Off to enable each option: l Dialing keypad tones: Play a tone when the dialing keypad is tapped. l Keyboard sound: Play a sound when the Samsung keyboard is tapped. Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration . . 3. Tap Sound quality and effects. 4. Tap Equalizer and choose a setting, or tap Advanced or Basic to customize your sound settings. 5. Tap On/Off to enable each option: l Surround: Recreate the effects of rich surround sound. l Tube Amp Pro: Simulate the soft timbre of a tube amplifier. l Concert hall: Simulate the reverb of a concert hall. Settings Device Settings 131 6. Tap Adapt sound and follow the prompts to customize your sound settings. Note: Sound effects are only available while headphones or a compatible Bluetooth headset is connected. Notifications Settings Use the Notifications settings menu to adjust your notifications options. 1. From home, tap Apps 2. Tap Notifications > Settings . . 3. Tap On/Off next to an app to enable or disable notifications. 4. Tap Advanced to configure more notification options for individual apps. Display Settings Configure your display’s brightness, screen timeout delay, and other display settings. Access Display Settings n From home, tap Apps > Settings > Display . Brightness Adjust the screen brightness to suit your surroundings or personal preference. You may also want to adjust screen brightness to conserve battery power. 1. From home, tap Apps > Settings > Display . 2. Customize options under Brightness: l Drag the Brightness slider to set a custom brightness level. l Tap Outdoor mode to increase the screen brightness for 15 minutes. Note: You can also control Brightness from the notification panel. Screen Zoom and Font You can set the screen zoom, font size, and font style for all text that is displayed on the screen. 1. From home, tap Apps > Settings > Display . 2. Tap Screen zoom and font. Settings Device Settings 132 l Drag the Screen zoom slider to adjust screen zoom. The preview above it will adjust accordingly. l Drag the Font size slider to adjust the font size. l Tap a font style to select a font, or tap Download fonts to find new fonts from Galaxy Apps. 3. Tap Apply to set the font size and style. Home Screen Settings Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers. To customize Home screen: n From home, tap Apps > Settings > Display > Home screen. – or – From home, either touch and hold an empty space on the screen or pinch the screen. For more information, see Customize the Home Screen. Easy Mode Easy mode provides a simpler experience using your phone, with a simpler home screen layout and simpler app interactions. If you are a first-time smartphone user, or just to want to simplify the operation of your phone, you can turn on Easy mode at any time. 1. From home, tap Apps > Settings > Display . 2. Tap Easy mode. 3. Tap Easy mode, and then tap Done to switch to Easy mode. Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode. 1. From home, tap Apps > Settings > Display . 2. Tap Easy mode. 3. Tap Standard mode, and then tap Done. Settings Device Settings 133 Icon Frames You can show icons with a shaded background to make them stand out on the Home screen and Apps list screen. 1. From home, tap Apps > Settings > Display . 2. Tap Icon frames. 3. Choose one of the following options: l Icons only: Show icons only. l Icons with frames: Show icons with shaded backgrounds. 4. Tap Done, and confirm when prompted. Status Bar Settings You can determine which notifications appear on the status bar. 1. From home, tap Apps > Settings > Display . 2. Tap Status bar. 3. Tap On/Off to enable or disable the following options: l Show recent notifications only: Show only the three most recent notifications in the status bar. l Show battery percentage: Show the battery charge percentage. Screen Timeout Turn the screen off after a set amount of time. 1. From home, tap Apps > Settings > Display . 2. Tap Screen timeout. 3. Choose a time period. Note: Longer screen timeout durations will discharge your phone's battery more quickly. Screen Saver Screen saver controls what is displayed on the screen when the device is charging. You can choose to display colors or photos. Settings Device Settings 134 1. From home, tap Apps > Settings > Display . 2. Tap Screen saver. 3. Tap On/Off to enable Screen saver. 4. Configure options: l Colors: Tap the selector to display a changing screen of colors. l Photo Table: Display pictures in a photo table. Tap Settings for options. l Photo frame: Display pictures in a photo frame. Tap Settings for options. l Photos: Display pictures from your Google Photos account. Tap Settings for options. l Preview: See a demonstration of Screen saver. Advanced Features Settings Configure features on your device that make it easier to use. One-Handed Mode Adjust the screen size and layout for easy control of your device with one hand. 1. From home, tap Apps > Settings > Advanced features . 2. Tap One-handed mode. 3. Tap On/Off to enable or disable One-handed mode. 4. Choose to reduce screen size by using one of the following: l Gesture: Swipe up diagonally from either bottom corner. l Button: Press the Home key three times in quick succession. 5. Tap Show keys on screen to show the Home, Back, and Recents (Recent Apps) keys on the screen. Other Advanced Features Settings Configure other useful features. For example, you can control certain device actions by picking up the device and by touching the screen with the palm of your hand or turning over the device. 1. From home, tap Apps > Settings > Advanced features . 2. Tap On/Off to enable or disable each of the following. Settings Device Settings 135 l Quick launch Camera: Open the Camera by quickly pressing the Home key twice. l Multi window: Show more than one app at the same time. o Split screen view action: Tap On/Off to enable this feature, which allows you to press and hold the Recent Apps key to close the app on the bottom. l Direct call: Call the contact whose call log, message, or contact details are currently on the screen by bringing the device close to your ear. l Smart alert: Set the device to vibrate when you pick it up to notify you about missed calls and messages. l Easy mute: Mute sounds and video by covering the screen or turning over the device. l Send SOS messages: Send a quick alert to your primary contacts when you are in an emergency situation by pressing the Power/Lock key quickly three times. o Send messages to: Add recipients by creating new contacts or selecting from Contacts. o Attach pictures: Send pictures to your emergency contacts. o Attach audio recording: Send a short audio message to your emergency contacts. l Direct share: Share content with specific people directly using the sharing panel from within any app. l Increase touch sensitivity: Increase the touch sensitivity of the screen for use with a touch pen or with gloves on. Apps Settings View information and configure settings for all apps on your phone. Access Apps Settings 1. From home, tap Apps > Settings > Apps . 2. Tap on an app to view and configure its settings. l Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more. Apps Overview You can download and install new applications on your device. Use Apps settings to manage your downloaded and preloaded applications. Settings Device Settings 136 Warning: Because this device can be configured with system software not provided by or supported by Google or any other company, you operate this software at your own risk. Application Options 1. From home, tap Apps > Settings > Apps . 2. If you have disabled applications: l Tap All apps at the top left of the screen. l Tap All apps, Enabled, or Disabled. 3. Tap More options to configure the following: l Sort by size/name: Sort apps either by size or by name. l Default apps: Choose or change apps that are used by default for certain features, like email or browsing the Internet. l App permissions: Grant permission for access to your device’s information to individual apps. l Show/Hide system apps: Show or hide system (background) apps. l Special access: Configure the following types of access for specific applications: o Optimize battery usage: Restrict functions in applications to save battery power. o Device administrators: Select apps for device administration. o Do not disturb permission: Allow apps to override Do not disturb. o Apps that can appear on top: Choose apps that can run on top of other running apps. o VR helper services: Choose apps that provide helper services for VR functions. o Apps that can change system settings: Select which apps can change system settings. o Notification access: Enable notification access for individual apps. o Use Premium text message service: Choose which apps can use installed premium text message services. o Allow unrestricted data usage: Permit apps to use mobile data without restriction. o Usage data access: Permit apps to access your usage data. l Reset app preferences: Reset options that have been changed. Existing app data is not deleted. Settings Device Settings 137 Note: Options vary by application. Manage Apps You can view and update information about an application, including memory usage, default settings, and permissions. 1. From home, tap Apps > Settings > Apps . 2. Tap an application to view and update information about the application. The following options are displayed: l Uninstall/Disable: Uninstall or disable the application. Preloaded apps can only be disabled. l Force stop: Stop an app that is misbehaving. Restart your device if stopping an app, process, or service causes your device to stop working correctly. l Mobile data: View mobile data usage by the app. l Battery: View battery usage since the last full charge. l Storage: Manage the app’s storage usage. l Memory: View the app’s memory usage. l Notifications: Configure notifications from the app. l Permissions: View permissions granted to the app for access to your device’s information. l Set as default: Set the app as a default for a certain category of apps. l App details in store: View details about an app in the app store it was downloaded from. Default Applications Set or clear default applications for certain built-in features of the phone. 1. From home, tap Apps > Settings > Apps . 2. Tap More options > Default apps. 3. Tap each default setting to see what services or applications are available to set as the default. l Browser app: Choose a default browser app. l Calling app: Choose a default calling app. l Messaging app: Choose a default messaging (text and multimedia) app. Settings Device Settings 138 l Default app selection: Choose whether to have the phone set default apps automatically or to have the phone ask before setting default apps. l Set as default: Select a different app to open related files. l Select which Home screen you want to use: Choose a Home screen type. l Device assistance app: Choose an app that provides assistance for using your device. Note: If you choose a default messaging app other than Messages, you will not be able to use the Messages app unless you restore it as the default messaging app. App Permission Settings Configure settings and permissions for your phone’s apps. 1. From home, tap Apps > Settings > Applications . 2. Tap More options > App permissions. 3. Tap an embedded device app to configure its settings and permissions. Note: Available settings and permissions vary by app. Settings Device Settings 139 Personal Settings The following topics cover your phone’s personalization settings, including wallpaper, themes, lock screen and security settings, accounts, and more. Wallpapers and Themes Settings The following topics cover your phone’s Wallpapers and themes settings options. Wallpaper You can change the wallpaper for the Home and lock screens. n From home, tap Apps > Settings > Wallpapers and themes > Wallpapers. For more information, see Change the Wallpaper. Themes Themes are packages of visual content that provide different wallpapers and icons for your phone. Change the Theme 1. From home, tap Apps > Settings > Wallpapers and themes > Themes. 2. Tap a theme to preview it. l Tap View all to see all available themes. 3. To apply a theme, tap the theme, and then tap Apply. Icons Apply custom icons to replace built-in app icons. Change the Icon Set 1. From home, tap Apps > Settings > Wallpapers and themes > Icons. 2. Tap an icon set to view a preview of the icons. l Tap View all to see all available icon sets. 3. Tap Apply to apply the selected icon set. Settings Personal Settings 140 Lock Screen and Security Settings The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the lock screen. The Security settings let you set encryption options, password visibility, administrator settings, and credential storage options. Access Lock Screen and Security Settings n From home, tap Apps > Settings > Lock screen and security . Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys, buttons, and touchscreen. In order from least secure to most secure, the available screen lock options are: n None n Swipe n Pattern n PIN n Password Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password). It is also recommended you frequently change your password to ensure the safety of your phone and personal data. Access Screen Lock Settings 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Screen lock type and follow the prompts to enter your PIN, pattern, or password. Use Swipe to Unlock the Screen n From the Screen lock type menu, tap Swipe to save the setting. Settings Personal Settings 141 Use a Screen Unlock Pattern 1. From the Screen lock type menu, tap Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. 3. Tap Continue. 4. When prompted, draw the screen unlock pattern again, and then tap Confirm. Note: If you do not want the unlock pattern to display on the screen when you draw it, from home, tap Apps > Settings > Lock Screen and Security tap On/Off next to Make pattern visible to turn it off. > Secure lock settings, and then Note: To change your unlock screen pattern, from home, tap Apps Screen and Security > Settings > Lock > Screen lock type. Use a Screen Unlock PIN 1. From the Screen lock type menu, tap PIN. 2. Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting. l If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again. Use a Screen Unlock Password 1. From the Screen lock type menu, tap Password. 2. Enter a password with at least 4 characters, including at least one letter, tap Continue, and then enter your password again to confirm it. l If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again. Disable the Screen Lock Follow the instructions below to turn off your current screen lock. 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Screen lock type. 3. Draw your unlock screen pattern, or enter your PIN or password. 4. Tap None. Settings Personal Settings 142 Unknown Sources Enable installation of non-Google Play applications. 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Unknown sources > OK to enable this option. Warning: Enabling installation of third-party applications can cause your device and personal data to be more vulnerable to attacks by unknown sources. Secure Folder Settings Lock your private content and apps to enhance security. You must sign in to your Samsung account in order to use Secure Folder. You must also set a secure lock for your device. 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Secure folder and follow the prompts to secure content on your device. Secure Startup Protect your device by using a screen lock when your device turns on. Require a numeric PIN or password to decrypt your device each time you power it on. 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Secure startup and follow the prompts to encrypt all data on your device. Encrypt SD Card Require a numeric PIN or password to decrypt your optional memory card (not included) when you first access it after powering on your device. 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Encrypt SD card. A description of the encryption process is displayed. 3. Tap Encrypt SD card again and follow the prompts to encrypt all data on your memory card. Other Security Settings Change other security settings, such as those for security updates and credential storage. View Passwords Display password characters briefly as you type them. Settings Personal Settings 143 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Other security settings > Make passwords visible to turn the feature on. Security Update Service Automatically receive security updates. 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Other security settings for the following Security update service options: l Security policy updates: Automatically or manually check for security policy updates. o Automatic updates can also be limited to only when your device is connected to a Wi-Fi network. l Send security reports: Use Wi-Fi to send security reports to Samsung for threat analysis. Device Administration Manage your device administrators and application installation privileges. 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Other security settings > Device administrators. l Tap Android Device Manager to allow it to lock or erase a lost device. l Tap Secure Folder to activate it as a device administrator. l Depending on your phone's settings additional device administrator options may be available. Credential Storage Manage your security certificates. If a certificate authority (CA) certificate gets compromised or for some other reason you do not trust it, you can disable or remove it. 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Other security settings for the following Credential storage options: l Storage type: Select a storage location for credential contents. l View security certificates: Display certificates in your device’s ROM and other certificates you have installed. l User certificates: View user certificates. Settings Personal Settings 144 l Install from device storage: Install a new certificate from storage. l Clear credentials: Erase the credential contents from the device and reset the password. Advanced Security Settings Use these options to configure advanced security settings. 1. From home, tap Apps > Settings > Lock screen and security . 2. Tap Other security settings for the following advanced options: l Trust agents: Perform selected actions when trusted devices are connected. o To view Trust agents, set up a secured screen lock (Password, PIN, or Pattern). For more information, see Screen Lock. l Pin windows: Pin an app on your device screen, preventing access to other features of your device. l Usage data access: View the applications that can access your device’s usage history. l Notification access: View the applications that can access notifications you receive on your device. l Do not disturb permission: View which apps have permission to change the Do not disturb settings. Cloud and Accounts Settings Set up and manage accounts, including your Google Account, Samsung account, email, and social networking accounts. Depending on the account, you can choose to synchronize your calendar, contacts, and other types of content. Access Accounts Settings n From home, tap Apps > Settings > Cloud and accounts . Samsung Cloud Settings Keep your data safe by backing up your device to Samsung cloud storage. This allows you to restore your phone at any time, and you can also sync your data from multiple devices. 1. From the home screen, tap Apps > Settings > Cloud and accounts . 2. Tap Samsung Cloud. l If a Samsung account has not been added, follow the prompts to add your Samsung account. Settings Personal Settings 145 3. From the Samsung cloud menu, the following options are available: l Manage cloud storage: View how much cloud storage your data is using and manage features that are using your cloud storage. l Backup settings: Choose which content from your device to back up to the cloud. Tap Auto back up to automatically back up your data every 24 hours. l Restore: Choose the device that you have recently backed up and the backup package that you want to restore. l Data to sync: Tap the following items to enable or disable syncing: o Contacts (Samsung account): Sync contact info. o Calendar (Samsung account): Sync your events and tasks. o Samsung Notes: Sync your notes and categories. o Internet: Sync bookmarks, saved pages, and opened tabs from your browser. o Keyboard data: Sync predictive text data. o Gallery: Sync your images and videos. l More options : o Sync now: Sync all selected settings. o Sync information: View details about the sync process. o Settings: Choose whether to sync data only when the device is connected to a Wi-Fi network, receive push notifications, or remove your Samsung account. o FAQ: Go to the Customer Support website for Samsung Cloud information. o Contact us: Go to the Customer Support website and submit an question online. Accounts Settings Add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. From home, tap Apps > Settings > Cloud and accounts > Accounts. 2. Tap Add account. 3. Tap an account type and then follow the prompts to add the required account information. Settings Personal Settings 146 Manage Existing Accounts 1. From home, tap Apps > Settings > Cloud and accounts > Accounts. 2. Tap the account type to see the existing accounts. 3. View and configure your account settings as desired. Backup and Restore Your phone’s Backup and restore menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: n Your Samsung account n Your Google Account n All other email and social networking accounts n System and application data and settings n Downloaded applications n Performing a factory data reset erases all data on the phone. It is recommended that you back up important data before performing a factory data reset. n Erased information cannot be restored. Only erase data after you are sure you have saved everything you need. Access Backup and Restore Options 1. From home, tap Apps > Settings > Cloud and accounts . 2. Tap Backup and restore. 3. Set options. Samsung Account Backup Settings Enable backup of your information to your Samsung account. 1. From home, tap Apps > Settings > Cloud and accounts . 2. Tap Backup and restore. 3. Configure these options under the Samsung account heading: l Backup settings: Enable back up of your phone log, messages and more through your Samsung account. Settings Personal Settings 147 l Restore: Use your Samsung account to restore your backup data. Google Account Backup Settings Enable backup of your information to Google servers. 1. From home, tap Apps > Settings > Cloud and accounts . 2. Tap Backup and restore. 3. Configure these options under the Google account heading: l Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to Google servers. l Backup account: Select a Google Account to be used as your backup account. l Automatic restore: Enable automatic restoration of settings from Google servers. When enabled, backed-up settings are restored when you reinstall an application. Google Settings Customize your device’s Google settings. 1. From home, tap Apps > Settings > Google . 2. Select an option to customize: l Location: Configure your Google location settings. l Security: Configure the Android Device Manager and apps security settings. l Set up nearby device: Set up another device using Wi-Fi and Bluetooth. l Restore contacts: Restore contacts from your Google Account. l Ads: Configure your Google advertising profile. l App preview messages: Receive and reply to messages sent from messaging apps that are not installed on your device. l Google Cast: Configure your Google Cast settings. l Nearby: Use your device’s sensors to connect with nearby devices. l Search: Configure your Google search settings. Note: These options may change if you are signed in to your Google Account. Settings Personal Settings 148 Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Access Accessibility Options 1. From home, tap Apps > Settings > Accessibility . 2. Set available accessibility options. Vision Accessibility Settings Your phone offers many features to assist users who are blind or low-vision. 1. From home, tap Apps > Settings > Accessibility . 2. Tap Vision to configure options: l Voice Assistant: Enable the Voice Assistant feature and configure options. When Voice Assistant is on, your phone speaks descriptions of items you tap or activate on your phone, to help blind and low-vision users. When Voice Assistant is turned on, you may need to use a double-tap to select items, because a single tap is used to trigger Voice Assistant. l Voice Assistant help: View tutorials on using Voice Assistant. l Dark screen: Keeps your phone’s screen turned off at all times. When Dark screen is enabled, double-press the Power/Lock key to turn it on or off while using your phone. l Rapid key input: Release your finger to enter a selection, instead of double-tapping it. By default, when you have Voice Assistant turned on, you must double-tap items on the screen to select them. If you turn on Rapid key input, you can tap and release your finger to select and item instead of double-tapping. l Speak passwords: The phone reads out characters entered in password fields. Use caution with this feature, because others near you will be able to hear your passwords. l Accessibility shortcut: Quickly turns on accessibility features by pressing and holding the Power/Lock key until you hear a sound or feel a vibration, and then pressing and holding with two fingers until you hear an audio confirmation. l Screen zoom and font: Choose the zoom level, font style, and text size for your phone’s screens. l High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. l High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. l Show button shapes: Show buttons with shaded backgrounds to make them stand out. Settings Personal Settings 149 l Magnifier window: Magnify content shown on the screen. l Magnification gestures: Control zoom and pan options with specific gestures such as triple-tapping, double pinching, and dragging two fingers across the screen. l Large mouse/touchpad pointer: Enable a large pointer when connecting a mouse or touchpad. l Color inversion: Screen colors are inverted. l Color correction: Adjusts the color of the screen if you have difficulty reading the screen because of the color. Follow the prompts to fine-tune screen colors. Hearing Accessibility Settings Your phone offers many features to assist users who are deaf or hearing-impaired. 1. From home, tap Apps > Settings > Accessibility . 2. Tap Hearing to configure options: l Flash notification: Flash the camera light when you receive notifications or when alarms sound. Turn the device over to stop the flashing. l Turn off all sounds: Sounds made by the phone during taps, selections, notifications, are muted. l Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with hearing aids. l Samsung subtitles (CC): Displays Samsung subtitles where available. Tap On/Off to turn the option on or off, and then configure options. l Google subtitles (CC): Displays Google subtitles where available. Tap On/Off to turn the option on or off, and then configure options like Language, Text size, and Caption style. l Left/right sound balance: Adjust the sound sent to the left and right when using earphones. l Mono audio: Enable or disable the compression of stereo audio into a single mono audio stream for use with a single earphone. Dexterity and Interaction Settings Your phone offers many features to improve accessibility related to the way you interact with touch and movement. 1. From home, tap Apps > Settings > Accessibility . 2. Tap Dexterity and interaction to configure options: Settings Personal Settings 150 l Universal switch: Use customizable switches to interact with your phone and to select items on the screen. Set your personal interaction method by connecting external accessories, tapping the screen, or using the front camera to detect the rotation of your head, the opening of your mouth, and the blinking of your eyes. l Assistant menu: Assistant menu can improve phone accessibility by providing quick access to important functions. A shortcut appears on all screens to give you access to the Assistant menu. Tap Assistant menu to configure options: o Tap On/Off beside Assistant menu to turn the feature on or off. When you turn on Assistant menu, Single tap mode is also enabled. o Edit: Re-order or remove items from the Assistant menu. o Assistant plus: When turned on, Assistant plus displays contextual menu options for some apps in Assistant menu. Not all apps support this option. Tap Assistant plus, and then tap On/Off to turn the option on or off. After you turn on Assistant plus, enable or disable apps to use with Assistant plus. o Touchpad size: Choose a size for touchpads for use in your phone’s screens. o Cursor size: Choose the size of cursors, to display on the screen. o Cursor speed: Choose a speed for cursor blinks. o Zoom percentage: Choose a zoom level for the magnifier window. o Magnifier size: Choose a size for the magnifier window. l Press and hold delay: Choose how long your phone waits during a touch and hold gesture on the screen, before continuing with the touch and hold action. l Auto click after pointer stops: Enable automatic selection when the pointer is stopped over a feature. You can also configure the delay time. l Interaction control: Control how your phone interprets motions and screen touches. To turn Interaction control on or off at any time, press and hold the Home key and the down Volume key at the same time. When Interaction control is on, you can use motions to control your phone, and screen timeout is turned on. You can also block areas of the screen from touch interaction. Automatic screen rotation and hard-key functions (Power/Lock key, Volume key, etc.) will be turned off, and app notifications will only be shown in the notification panel and status bar. Configure Other Accessibility Settings Your phone offers many features to improve phone accessibility. 1. From home, tap Apps > Settings > Accessibility . 2. Configure additional accessibility options: Settings Personal Settings 151 l Text-to-speech: Configure options for converting text to speech. l Direct access: Access common accessibility settings from any screen by pressing the Home key rapidly 3 times in a row. l Notification reminder: Phone beeps at set intervals to remind you of unread notifications. l Answering and ending calls: Select options for answering and ending calls. o By pressing Home key: Answer calls by pressing the Home key. o Automatic answering: Answer incoming calls automatically after two seconds when a headset or a Bluetooth device is connected. o By pressing Power key: End calls by pressing the Power/Lock key. l Single tap mode: When enabled, you can use a single tap to dismiss or snooze alarms, notifications and alerts, and answer or reject calls. Note: Additional accessibility services you have installed are displayed under the Services heading. Settings Personal Settings 152 System Settings The following topics detail your phone’s system settings options, including language and input, battery, storage, date and time, and more. General Management Settings Configure your phone’s language and input options, set the date and time, and report diagnostic information. Access General Management Settings 1. From home, tap Apps > Settings 2. Tap General management . , and then tap items for more details: l Language and input: Configure your device’s language and input settings. l Date and time: Configure date and time settings. l Report diagnostic info: Choose to send diagnostic information about your device to Samsung when it experiences technical issues. l Reset: Reset your device’s settings. Language and Input Settings Your phone’s language and input settings let you select a language for the phone’s menus and keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s mouse/trackpad options. Access Language and Input Setting Options 1. From home, tap Apps > Settings 2. Tap General management . > Language and input. 3. Set options. Select the Default Language for Your Phone 1. From home, tap Apps > Settings 2. Tap General management . > Language and input. 3. Tap Language. Settings System Settings 153 4. Tap Add language . 5. Tap an available language. Language and Input Options Some of the language and input options are detailed below. 1. From home, tap Apps > Settings 2. Tap General management . > Language and input. 3. Set options: l Language: Tap a language to assign it. l Virtual keyboard: Configure your virtual keyboards. o Samsung keyboard: Configure options for the standard Samsung keyboard. o Google voice typing: Configure your options for voice input, including language detection. l Physical keyboard: Configure options for when a physical keyboard is connected. l Text-to-speech: Tap a settings option and follow the prompts. l Pointer speed: Drag the slider to adjust the speed of a mouse or trackpad pointer. Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Access Date and Time Options 1. From home, tap Apps > Settings 2. Tap General management . > Date and time. 3. Set available date and time options. Reset Restore your device to its default settings. Reset Settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected. Settings System Settings 154 1. From home, tap Apps > Settings > General management . 2. Tap Reset. 3. Tap Reset settings. 4. Tap Reset settings, and confirm when prompted. Reset Network Settings You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings. 1. From home, tap Apps > Settings > General management . 2. Tap Reset. 3. Tap Reset network settings. 4. Tap Reset settings, and confirm when prompted. Auto Restart Settings Configure times for your device to automatically restart. 1. From home, tap Apps > Settings > General management . 2. Tap Reset. 3. Tap Auto restart. 4. Tap On/Off to enable the feature. 5. Tap Time and Days to set the auto restart times. Factory Data Reset Reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files. Any data found on an external SD card is not affected. Note: When you sign in to a Google Account on your device, Factory Reset Protection is automatically activated. This protects your device in the event it is lost or stolen. For more information, see Factory Reset Protection. If you reset your device to factory default settings with the Factory Reset Protection (FRP) feature turned on, you must enter the user name and password for a registered Google Account used on this device to regain access to the device. You will not be able to access the device without the correct credentials. Settings System Settings 155 Warning: If you reset your Google Account password, you must wait 24 hours after changing your password to perform a factory data reset on your device. Before resetting your device: 1. Verify that the information you want to keep has transferred to your storage area. 2. Log in to your Google Account and confirm your user name and password. To reset your device: 1. From home, tap Apps > Settings > General management . 2. Tap Reset. 3. Tap Factory data reset. 4. Tap Reset device and follow the prompts to perform the reset. 5. When the device restarts, follow the prompts to set up your device. Note: Unless you removed all Google Accounts from the phone before performing the Factory data reset, you will need to sign in to the Google Account that was previously assigned to the phone to complete setup. Device Maintenance Settings Device maintenance provides an overview of the status of your device’s battery, storage, and RAM. You can also automatically optimize your device’s system resources. Optimize Now The Optimize Now feature improves device performance. When used, it accomplishes this through the following actions: n Identifying apps that use excessive battery power and clearing unneeded items from memory. n Deleting unnecessary files and closing apps running in the background. n Scanning for malware. To use the quick optimization feature: 1. From home, tap Apps > Settings > Device maintenance . 2. Tap Optimize now. Settings System Settings 156 Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. You can also display the battery charge remaining as a percentage on the status bar. 1. From home, tap Apps > Settings > Device maintenance . 2. Tap Battery for options: l Battery usage: View battery usage since the battery was last fully charged. l Power saving mode: Extend battery life by selecting a power saving mode level. Choose Off, Mid, or Max. Estimated remaining battery life for each mode is provided. l App power monitor: Put apps to sleep so that they do not use battery power when not in use. Tap Save power to enable. l Unmonitored apps: Add apps that will be put to sleep. l More options : o Advanced settings: Configure notification settings, the app power monitor, and choose whether or not to see the battery percentage on the status bar. Storage Settings The Storage settings menu lets you manage internal and optional installed SD card (not included) storage on your phone. Access Storage Settings 1. From home, tap Apps > Settings > Device maintenance . 2. Tap Storage. 3. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Note: Tap Clean now to free up storage space by removing unneeded files. Additional Storage Settings More storage settings are available under the More options menu. 1. From home, tap Apps > Settings > Device maintenance . 2. Tap Storage > More options > Storage settings. The following table lists the available settings: Settings System Settings 157 Storage Device Internal storage Description n Total space: View the total space/free space in your phone’s memory. n Available space: The amount of storage space currently available. n System memory: The minimum amount of storage space required to run the system. n Used space: The amount of storage space currently being used. n Other: The space used by app data, downloaded files, and Android system files. n Cached data: The amount of data currently cached. n Explore: Launch My Files to view content stored on your device. SD card Note: This category is available only if an optional SD card is installed. n Unmount: Unmount the SD card to safely remove it. n Format: Delete all data on the SD card. n Mount: If the SD card has been unmounted, tap to mount the SD card before use. microSD Card Settings A microSD memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone. Important: You can damage a microSD card by improper installation. Please be careful when inserting, removing, or handling it. Install a microSD Card Follow the instructions below to install an optional memory card (not included). 1. Remove the back cover. l Using the slot provided on the back cover next to the Volume key, gently lift the cover off the phone. 2. With the gold contacts facing down, slide the card into the slot. Settings System Settings 158 3. Replace the back cover. Unmount and Remove a microSD Card Use the following procedures to unmount and remove an optional microSD card from your phone. Important: When you need to remove an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card. 1. From home, tap Apps > Settings > Device maintenance . 2. Tap Storage. 3. Tap More options > Storage settings. 4. Under Portable storage, tap your SD card, and then tap Unmount. 5. Remove the back cover. l Using the slot provided on the back cover next to the Volume key, gently lift the cover off the phone. 6. Remove the card from the slot. 7. Replace the back cover. View microSD Card Memory Once an optional memory card (not included) has been installed in your device, the card memory is displayed in the Storage settings. 1. From home, tap Apps > Settings > Device maintenance . 2. Tap Storage > SD card. Format a microSD Card Formatting a microSD card permanently removes all files stored on the card. Settings System Settings 159 1. From home, tap Apps > Settings > Device maintenance . 2. Tap Storage. 3. Tap More options > Storage settings. 4. Under Portable storage, tap your SD card > Format > Format. Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the card. Mount a microSD Card When you install an optional memory card, it is automatically mounted (connected to the device) and prepared for use. However, should you unmount the card without removing it from the device, you need to mount it before it can be accessed. 1. From home, tap Apps > Settings > Device maintenance . 2. Tap Storage. 3. Tap More options > Storage settings. 4. Under Portable storage, tap your SD card, and then tap Mount. RAM Check the amount of available RAM. You can close background apps and reduce the amount of RAM you are using to speed up your device. 1. From home, tap Apps > Settings > Device maintenance > RAM. 2. To free up as much RAM as possible, tap Clean now and follow the prompts. System Updates Keep your phone up-to-date with the latest software. Access System Updates 1. From home, tap Apps > Settings 2. Tap System updates . . For details about updating your phone, see Update Your Phone. Settings System Settings 160 About Device The About device menu lets you access important phone information, search for and apply updates, and view legal and safety information. About Device Overview The following About device items may be reviewed or set: About Device Item Description My phone number View your device's phone number. Software version View your current software version. Hardware version View your hardware version. Status Check your phone’s status. n Battery status and level n SIM card status (network, signal strength, mobile network type, service state, roaming, and mobile network state) n IMEI information (MIN, PRL version, MEID, IMEI, IMEISV, and ICCID) n Brand n Username n IP address n Wi-Fi MAC address n Bluetooth address n Up time n Device status Legal information Review various types of important legal information, including Open source licenses, Google legal, System WebView licenses, Samsung legal, and the Privacy Alert. Device name Change the name of your device (other devices see this name when using Mobile hotspot or Bluetooth). Model number Check the phone’s model number. Android version Check the Android version number. Android security patch level Check the Android security patch level. Settings System Settings 161 About Device Item Description Baseband version Check the phone’s baseband version. Kernel version Check the phone’s kernel version. Build number Check the current phone build number. SE for Android status Check the phone's SE for Android status. Security software version Check the phone's security software version. Knox version Check the current Knox version. Access About Device Options 1. From home, tap Apps 2. Tap About device > Settings . . 3. Select or view available options. Settings System Settings 162 Getting Help The topics in this section will cover troubleshooting tips, phone specifications, and how to contact Sprint and manage your wireless service. Getting Help 163 For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable. Solution: Turn the phone on again. If you are unable to turn the phone off, remove and replace the Battery, and then turn the phone on again. Data that was being edited is erased after your phone is powered on again. Problem: Operation is unstable after a new application was installed. Solution: The newly installed application may be the cause. Uninstall the application in Safe mode. See Apps Settings for more information about uninstalling apps. To turn the phone on in Safe mode: n Press and hold the Power/Lock key > touch and hold Power off, read the disclaimer for safe mode, and then tap OK. l After turning the phone on in Safe mode, “Safe Mode” appears at lower left. l After restarting in Safe mode, your phone can be powered on as usual. l Before turning the phone on in Safe mode, it is recommended that you back up important data. l By powering the phone on in Safe mode, added widgets may be deleted. Problem: Cannot use phone, mail, or Internet. Solution 1: Check whether you are where signal is weak or out of service area. Solution 2: Power the phone on again. Solution 3: Is the phone in Airplane mode? To check that Airplane mode is canceled: l From home, tap Apps > Settings > Connections > Airplane mode. Solution 4: Is data communication disabled? To check that data communication is enabled: l From home, tap Apps Getting Help For Assistance > Settings > Connections > Data usage > Mobile data. 164 Solution 5: Is a disabled access point set? To reset to initial settings: l From home, tap Apps > Settings > Connections > Mobile networks > Access Point Names > More options > Reset to default. Problem: Battery level goes down quickly. Solution: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery. Problem: Cannot install applications. Solution: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see Storage Settings. Applications not supported by your phone cannot be installed. Problem: Cannot unlock screen. Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the Battery, and then power the phone on again. Data that was being edited is erased after the phone is powered on again. Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information. Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint. (Click Register and follow the prompts to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint. Voicemail Passcode You will create your voicemail passcode when you set up your voicemail. See Voicemail Setup for more information on your voicemail passcode. Data Services Password With your Sprint phone, you may elect to set up an optional data services password to control access and authorize purchases. Getting Help For Assistance 165 For more information, or to change your passwords, sign on to sprint.com/mysprint. Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint n Access your account information. n Check your usage (depending on your Sprint service plan). n View and pay your bill. n Enroll in Sprint online billing and automatic payment. n Purchase accessories. n Shop for the latest Sprint phones. n View available Sprint service plans and options. n Learn more about data services and other Sprint products. From Your Sprint Phone 1. From home, tap Phone > Keypad . 2. Do any of the following: l Tap * 2, and then tap Dial to access the Sprint Zone “How can we help?” page. There you can find information about Payment, Billing, Account status, and more. l Tap * 3, and then tap Dial make a payment. to access the “Bill Pay Support” section of Sprint Zone to l Tap * 4, and then tap Dial to check usage and account balance. Sprint Support Services Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone. Sprint 411 Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge. There is a per-call charge to use Sprint 411, and you will be billed for airtime. Getting Help For Assistance 166 n From home, tap Phone > Keypad , tap 4 1 1, and then tap Dial . Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party. n From home, tap Phone > Keypad , tap 0 , and then tap Dial . For more information or to see the latest in products and services, visit us online at sprint.com/mysprint. Legal Information Important legal information can be accessed in writing, on the mobile device, or at: samsung.com. READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE. Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty INCLUDING THE DISPUTE RESOLUTION PROCEDURE FOR WARRANTY AND OTHER CLAIMS, and your right to opt out of arbitration within 30 calendar days of the first consumer purchase. You may opt out by either sending an email to [email protected] with the subject line “Arbitration Opt Out” or by calling 1-800SAMSUNG (726-7864). For more detailed procedures, please refer to the “Dispute Resolution Procedures and Arbitration and Opt Out” section of the Limited Warranty. Health & Safety and Warranty Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > About device > Legal information > Samsung legal. You may also access the online version for your device at: PHONE English: samsung.com/us/Legal/Phone-HSGuide Spanish: samsung.com/us/Legal/Phone-HSGuide-SP TABLET English: samsung.com/us/Legal/Tablet-HSGuide Spanish: samsung.com/us/Legal/Tablet-HSGuide-SP Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, Getting Help For Assistance 167 parts, or software relating thereto (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers. Open Source Software Some software components of this product, including but not limited to ‘PowerTOP’ and ‘e2fsprogs’, incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit: opensource.samsung.com. Disclaimer of Warranties; Exclusion of Liability The information below explains that a user accepts this device as sold, including the hardware and software components as created and packaged for sale. If the user changes these parameters through a unique modification, Samsung will not be held responsible for damages or issues that result from these end-user changes. Except as set forth in the express warranty contained on the warranty page enclosed with the product, the purchaser takes the product “as is”, and Samsung makes no express or implied warranty of any kind whatsoever with respect to the product, including but not limited to the: n merchantability of the product or its fitness for any particular purpose or use; n design, condition or quality of the product; n performance of the product; n workmanship of the product or the components contained therein; or n compliance of the product with the requirements of any law, rule, specification or contract pertaining thereto. Nothing contained in the instruction manual shall be construed to create an express or implied warranty of any kind whatsoever with respect to the product. In addition, Samsung shall not be liable for any damages of any kind resulting from the purchase or use of the product or arising from the breach of the express warranty, including incidental, special or consequential damages, or loss of anticipated profits or benefits. Getting Help For Assistance 168 Modification of Software Samsung is not liable for performance issues or incompatibilities caused by your editing of registry settings, or your modification of Operating System (OS) software. Using custom OS software may cause your device and applications to work improperly. Your carrier may not permit users to download certain software, such as custom OS. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox Restricting Children’s Access to Your Mobile Device Your device is not a toy. Do not allow children to play with it because they could hurt themselves and others, damage the device, or make calls that increase your device bill. Keep the device and all its parts and accessories out of the reach of small children. Samsung Electronics America, Inc. Address: 85 Challenger Road Ridgefield Park, New Jersey 07660 Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2017 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window™, and S Health are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners. Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRMprotected files. Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device. Getting Help For Assistance 169 Copyright Information ©2017 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners. Getting Help For Assistance 170 Index 1 1Weather 93 3 3-way Calling 42 4 4G 66 A AAA 93 About Device 161 Accessory Port 4 Accounts Add new 146 Manage 147 Settings 146 Activation 11 Airplane Mode 14, 119 Alarm 97 Amazon 104 Amazon Kindle 104 Amazon Music 104 Amazon Photos 104 Amazon Video 104 Answer a Call 34 App Spotlight 104 Application Manager 136 Audiobooks 105 B Back Key 3 Backup 147 Battery Charge 6 Insert 5 Remove 5 Settings 157 Bluetooth Connect 82 Pair 81 Receive information 83 Send information 83 Index Settings 117 Turn on or off 81 Bookmark 68 Brightness 132 Browser Bookmark 68 History 68 Launch connection 67 Tabs 68 Browser Settings 69 C Calculator 93 Calendar 94 Add event 94 Settings 96, 139 Sync 96 View events 95 Call Forwarding 43 Call Log Make call from 37 Call Settings 43 Call Waiting 42 Caller ID 42, 96 Camera 87 Settings 90 Take a picture 88 Viewfinder 87 Camera Functions 91 Car Kit Connect 82 Charger/Accessory Port 4 Chrome 69 Clock 97 Additional Features 98 Alarm 97 Stopwatch 98 Timer 98 World Clock 98 Conference Calling 42 Contacts 47 Add contact 48 Back Up 54 Delete 49 Edit 49 171 Favorites 50 Groups 50 Import 53 Make call from 36 Profile sharing 53 Save a phone number 48 Settings 54 Share 52 View 49 D Data Services 66 Password 165 Status indicators 67 User name 66 Data Usage Settings 119 Date Settings 154 Default Applications 138 Dexterity and Interaction Settings 150 Do Not Disturb 129 DraftKings 105 Drag 9 Drive (App) 99 E Easy Mode 133 Editing Text 17 Email Add account 61 Add Exchange ActiveSync account 61 Delete account 63 Manage inbox 64 Send message 62 Settings 64 Setup 60 View and reply 63 Emergency Numbers 33 Encrypt SD Card 143 Enhanced 9-1-1 (E 9-1-1) 33 Enter Text 15 Exchange ActiveSync Add account 61 Extended Home Screen 25 F Facebook 69 Favorites 50 Index Files Transfer between phone and computer 78 Flash 4 Flick 10 Folder Color 30 Folder Names 30 Folders 29 Font 132 G Galaxy Apps 105 Gallery 105-106 Global Roaming Mode 72 Gmail Create account 17 Google Chrome 69 Create account 17 Drive 99 Duo 69 Messenger 70 Photos 100 Search 99 Sign in 18 Google Maps 99 Google Play Store 19 Google Play Movies &TV 110 Google Play Music 110 Google Settings 148 Groups 50 H Headset Connect 82 Headset Jack 4 Hearing Accessibility 150 Home Screen 24 Add Folders 29 Add Shortcuts 29 Add Widgets 29 Customize 28 Extended 25 Home Screen Settings 133 Hotspot 84 Settings 125 172 I Icon Frames 134 Icons 140 Import Contacts 53 Incoming Call Answer 34 Reject 34 Input Settings 153 Instagram 70 International Data Roaming 75 K Key-tap Feedback 131 Keyboard Samsung keyboard 15 L Language Settings 153 Location Settings 120 Lookout 99 Loot 110 M Maps 99 Memory 158 Memory Card 158 Messages Settings 60 Messaging 55 Messenger 70 microSD Card 158 Format 159 Remove 159 Unmount 160 View available memory 159 MMS Send messages 55 Mobile Hotspot 84 Mobile Networks Settings 120 Music Google Play Music 110 My Files 99 N Notification Icons 26 Notification Panel 27 Notifications 26 Notifications Settings 132 O One-Handed Mode 135 P Parts and Functions 3 Phone Dialer 32 Update 20 Phone Calls 32 Answer 33 Emergency numbers 33 Using Call Log 37 Using contacts 36 Using phone keypad 32 Phone Layout (illustration) 3 Phone Number Save to contacts 48 Phone Status 161 Phone Visibility 118 Photos 100 Pictures Rotate 108 Take with camera 88 Pinch 11 Play Music 110 Play Store 19 Playphone 111 Plus (+) Code Dialing 73 Power Off 7 Power On 7 Power/Lock Key 3 Printing 122 R RAM 160 Reject Incoming Call 34 Reset 154 Ringtones Settings 128-129 Rotate 10 Nearby Device Scanning 122 NextRadio 111 Index 173 S S Health 111 Samsung Cloud Settings 145 Samsung Keyboard 15 Samsung Notes 101 Samsung Voice Input 16 Samsung+ 113 Save a Phone Number 48 Screen Lock 141 Screen Saver 134 Screen Timeout 134 Screen Unlock Motion 141 Swipe 141 Screen Unlock Password 142 Screen Unlock Pattern 142 Screen Unlock PIN 142 SD Card 158 Secure Credential Storage 123 Secure Folder App 102 Secure Folder Settings 143 Secure Startup 143 Secure Wi-Fi 102 Setup Screens 11 Share Contacts 52 Share Pictures and Videos 109 Shooting Mode 89 SIM Card 71 Slide 9 Sound Mode 127 Sound Quality and Effects 131 Speaker 4 Spread 11 Sprint 411 166 Sprint Account Management 166 Passwords 165 Sprint Family Locator 102 Sprint Music Plus 113 Sprint Operator Services 167 Sprint Spot 114 Sprint Worldwide Wireless Service 71 Sprint Zone 114 Status Bar 25 Status Bar Settings 134 Status Icons 26 Stopwatch 98 Index Storage Settings 157 Swipe 9 System Update 160 T Tap 8 Tech Expert 103 Tethering 84 Tethering Settings 126 Text Editing 17 Text Entry 15 Text Messaging Conversations 58 Draft messages 57 Notifications 57 Send messages 55 Texture 114 Themes 140 Time Settings 154 Timer 98 Touch 8 Touch and Hold 8 Touchscreen Turn off 20 Turn on 20 Troubleshooting 164 TTY Mode 45 Turn Device Off 7 Turn Device On 7 Typing 15 U Uber 103 Unknown Sources 143 V Vibrate While Ringing 127 Vibration 130 Video Camera Record video 89 Videos Record 89 Vision Accessibility 149 Visual Voicemail 38 Options 39 Review 39 Set up 38 174 Settings 40 Voice Typing 16 Voicemail Display name 41 Greeting 40 International 74 Passcode 165 Setup 37 Volume 127 Key 4 VPN 123 Add connection 124 Connect or disconnect 124 Prepare for connection 123 Secure credential storage 123 W Wallpaper 29, 140 Web Launch connection 67 Wi-Fi 79 Disconnect 80 Settings 116 Turn on and connect 79 Wi-Fi Calling 41 Settings 125 Wi-Fi Direct 80 Widgets 29 World Clock 98 Y YouTube 114 Z Zoom 11, 132 Index 175 ">
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