Product Definition - Oracle Help Center

Product Definition - Oracle Help Center
Torex ABS-POS | Product Definition
Torex ABS-POS
Product Definition
Date: December 16, 2009
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About this Document
Oracle Corporation acquired MICROS and its Torex products. All further references to
Torex should be considered as Oracle Corporation.
Revision History
Date
Revision
Comments
11/06/2009
1.0
Rebranded ABS-POS Product Definition.
16/12/2009
1.1
Updated for 3.11.
Page: 2
© Torex Retail Holdings Limited 2009. All rights reserved.
Contents
1
Introduction........................................................................................... 6
1.1
Welcome ...................................................................................................................... 6
1.2
About Torex..................................................................... Error! Bookmark not defined.
1.3
Customer Support .......................................................... Error! Bookmark not defined.
2
Euro Compliance Statement ................................................................ 7
3
Manager Workstation Functionality .................................................... 7
3.1.1
The Desktop Window ................................................................................................ 7
3.1.2
Logging On To ABS................................................................................................... 7
3.1.3
Main Menu Window ................................................................................................... 7
3.1.4
Online Help ................................................................................................................ 7
3.2
EPOS Control .............................................................................................................. 7
3.2.1
Start Session ............................................................................................................. 7
3.2.2
End Session .............................................................................................................. 7
3.2.3
Set All Floats ............................................................................................................. 8
3.2.4
Set All Modes ............................................................................................................ 8
3.2.5
Progress Bar ** NEW FOR 3.06 ** ............................................................................ 8
3.3
Reports Window ......................................................................................................... 8
3.3.1
Customised Reports .................................................................................................. 8
3.3.2
Print Preview ............................................................................................................. 8
3.3.3
The Print Window ...................................................................................................... 8
3.3.4
Reprint Reports Window............................................................................................ 8
3.3.5
New Report Groups ** NEW FOR 3.07 ** ................................................................. 8
3.3.6
Intelliview Reports ** NEW FOR 3.07 **.................................................................... 8
3.4
Staff Maintenance (Generic) ...................................................................................... 9
3.4.1
New Personnel .......................................................................................................... 9
3.4.2
Changes To Personnel Details .................................................................................. 9
3.4.3
Terminating Personnel .............................................................................................. 9
3.5
Staff Maintenance (Torex Action Lite) ** NEW FOR 3.04 ** .................................... 9
3.5.1
Employee Details ....................................................................................................... 9
3.5.2
Labour Scheduling................................................................................................... 10
3.5.3
Schedule Edit .......................................................................................................... 10
3.5.4
Employee Absences ................................................................................................ 10
3.5.5
Labour KPI ............................................................................................................... 10
3.5.6
Output to Payroll ...................................................................................................... 10
3.5.7
Corrections .............................................................................................................. 10
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 3
3.6
Stock Control ............................................................................................................ 10
3.6.1
Stock Movements (Deliveries and Returns) ............................................................ 10
3.6.1.1
Change Stock Movement ..................................................................................... 10
3.6.2
Transfers ................................................................................................................. 10
3.6.3
Stock Line Enquiry................................................................................................... 10
3.6.4
Automatic Stock Line Allowances ........................................................................... 11
3.6.5
Line Checks ............................................................................................................. 11
3.6.5.1
Line Checks by Hierarchy .................................................................................... 11
3.6.5.2
Line Checks – Name Management ...................................................................... 11
3.6.6
Print Preview Stock Reports .................................................................................... 11
3.6.7
Managers Stock Take.............................................................................................. 11
3.6.8
Auditors Stock Take ................................................................................................ 11
3.6.9
Suggested Orders ................................................................................................... 12
3.6.10 Stock on Handhelds ** NEW FOR 3.05 **............................................................... 12
3.7
Dynamic Profit & Loss (Daily and Weekly Finalisation) ....................................... 12
3.7.1.1
Making entries on the Dynamic P & L .................................................................. 12
3.7.1.2
Amending/deleting entries .................................................................................... 12
3.7.1.3
Print current week’s details .................................................................................. 12
3.7.1.4
Finalise Dynamic P & L ........................................................................................ 12
3.7.2
Daily P&L Finalisation.............................................................................................. 12
3.7.3
Entertainers and Casual Workers Configuration ..................................................... 12
3.7.4
House Float ** NEW FOR 3.04 ** ........................................................................... 13
3.8
Local File Maintenance Wizards (Independent Outlets) ....................................... 13
3.8.1
Easy Table Setup ** NEW FOR 3.05 ** .................................................................. 13
3.8.2
Promotions Wizard ** NEW FOR 3.05 ** ................................................................ 13
3.8.3
Outlet Configuration Wizard ** NEW FOR 3.04 ** .................................................. 13
3.9
Other Areas of Back Office Functionality .............................................................. 13
3.9.1
Price Maintenance by Area / Trading Mode ............................................................ 13
3.10 Support Tools ........................................................................................................... 14
4
Point Of Sale Functionality ................................................................ 16
4.1
Logon Functions ...................................................................................................... 16
4.2
Advanced Deposits .................................................................................................. 17
4.3
Hotel/Hotel Interfaces ............................................................................................... 17
4.4
Mobile POS ................................................................................................................ 18
4.5
POS Sales Operations .............................................................................................. 19
4.6
Payments ................................................................................................................... 21
4.7
Promotions ................................................................................................................ 23
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© Torex Retail Holdings Limited 2009. All rights reserved.
4.8
Bills & Receipts ........................................................................................................ 25
4.9
Other Functions ........................................................................................................ 26
4.10 Management Functions ........................................................................................... 27
4.11 Restaurant Functionality ......................................................................................... 30
5
Kitchen Management Screens (LOGWOOD) ** NEW FOR 3.04 ** ... 33
5.1.1
Order Display Screens ............................................................................................ 33
5.1.2
Expedite Screens .................................................................................................... 34
6
Standalone Operation ........................................................................ 34
7
Admissions ......................................................................................... 34
7.1.1
Direct Ticket Printing ............................................................................................... 34
7.1.2
Open Drawer Trading .............................................................................................. 34
7.1.3
On Screen Admissions Counter .............................................................................. 34
7.1.4
Unattended EFT Admissions Kiosk ** NEW FOR 3.04 ** NOT IN 3.10 .................. 35
7.1.5
Kiosk Sales Report ** NEW FOR 3.04 ** ................................................................ 35
7.1.6
Kiosk Audit Report ** NEW FOR 3.04 ** ................................................................. 35
7.1.7
Kiosk Alerting ** NEW FOR 3.04 ** ......................................................................... 35
7.1.8
Automated Kiosk Declarations ** NEW FOR 3.04 ** .............................................. 35
7.1.9
Cloakroom Tickets ** NEW FOR 3.09 ** ................................................................. 35
8
Pre-Requisites .................................................................................... 36
8.1
Hardware Requirements .......................................................................................... 36
8.2
Software Requirements ........................................................................................... 36
8.3
Communications Interfaces/Architecture Support ............................................... 37
8.4
Dependencies ........................................................................................................... 37
9
Hardware Product List ....................................................................... 38
9.1
9.1.1
9.2
9.2.1
9.3
9.3.1
IP Single Box Solution ............................................................................................. 39
Hardware Product List for IP Single Box Solution ................................................... 39
IP Dual Box Solution ................................................................................................ 40
Hardware Product List for IP Dual Box Solution ..................................................... 40
Generic U5R Serial Upgrade Solution .................................................................... 41
Hardware Product List for Generic ABS U5R Serial Upgrade Solution .................. 41
10 Constraints And Limitations .............................................................. 42
10.1 Table Configuration Limitations ............................................................................. 42
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 5
1 Introduction
1.1
Welcome
Welcome to the Torex™ ABS - POS Users Guide that contains detailed instructions for
performing all of your Point of Service tasks on your POS terminal.
Use the Contents section (located at the front of this guide) to locate the topic you require.
Page: 6
© Torex Retail Holdings Limited 2009. All rights reserved.
2 Euro Compliance Statement
ABS-POS software is fully Euro compliant.
The installation routines will prepare the system for acceptance of multiple currency types.
Within Euro member states, currency options will be available but will require the data to
be configured.
Within the UK, which is a non-member state, current legislative procedure is to trade the
Euro as another instance of a foreign currency. Consequently Euro handling should be
configured as a standard multi currency option via data maintenance.
The EFT authorisation module included in this release is designed to communicate to UK
banks in pounds sterling.
3 Manager Workstation Functionality
3.1.1 The Desktop Window
The user can access the ABS Logon window by double clicking the Torex ABS icon on the
desktop or by using the following route from the Start button: Start \ Programs \ Torex Active Business Series \ Torex ABS.
3.1.2 Logging On To ABS
The ABS Logon window allows the Logon name and Password (asterisks only shown) to
be entered. The password field provides several security and protection features.
3.1.3 Main Menu Window
Shown upon successful logon, this window is divided into distinct areas providing different
functionality’s:
Menu Bar - provides the functions available in the application via pull-down menus.
Task Console - a panel of buttons to gain access to the back office modules.
Internet Tool Bar - where configured, will allow the Internet to be browsed and contains the
standard navigation tools.
Status Console - contains status icons when certain conditions exist and shows the name
of the current user logged on. Double clicking an item provides a quick launch into the application, such as Stock take in progress.
3.1.4 Online Help
Opens from any of the Help buttons within the application to an appropriate topic and contains numerous hyperlinks to related topics. Alternatively, access to all topics is available
via the Contents, Index and Search tabs.
3.2
EPOS Control
3.2.1 Start Session
Allows the trading modes, floats and terminals required for trading to be set or verified.
When you start a trading session, and the trading date is confirmed, communication is
checked between the different parts of the system. Any new or updated files (such as new
sales items or selling price changes) are sent as part of the extract.
3.2.2 End Session
Allows the takings of each terminal to be declared either by Total amounts or by Denomination.
Down dates Stock levels for Sales/Refunds/Transfers/Deliveries etc.
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 7
End session reports are generated automatically.
Can generate Transmission records for collection by central system if configured.
3.2.3 Set All Floats
Floats can all be set to the mode selected in the Default Float field. Alternatively, the floats
may be set differently on individual terminals.
3.2.4 Set All Modes
Allows the trading modes for all the terminals to be set to the mode selected in the Default
Trading Mode field. Alternatively, the trading modes may be set differently on individual
terminals.
3.2.5 Progress Bar ** NEW FOR 3.06 **
Shows a progress window when the user closes ALL terminals or declares a terminal
through EPOS Control.
3.3
Reports Window
3.3.1 Customised Reports
Allows new reports based on a standard report to be created. The user can select the
items to be included, change the page setup and set default dates. Although as default the
customised reports appear on the Custom Tab, the system can be configured to save custom reports to other tabs.
3.3.2 Print Preview
Allow the user to view a standard or saved customised report before printing it.
3.3.3 The Print Window
The user can print standard and saved, customised. Within each of the report groups the
user can select individual, multiple or all reports for printing.
The Print window allows the user to modify the printer properties, selected pages to be
printed or multiple copies to be selected.
3.3.4 Reprint Reports Window
Once a report has been saved, it is available for reprinting within a set period of time (typically 90 days). If the report is no longer available within the Reprint window, the user can
regenerate the report using Report Options.
3.3.5 New Report Groups ** NEW FOR 3.07 **
New report groups for the Account Ledger, Hotel Room Ledger and the addition of a new
reporting group for holding all new reports that have been created within the latest release.
3.3.6 Intelliview Reports ** NEW FOR 3.07 **
Used to access back office reports over the web regardless of location hence allows head
office to view, manipulate and analyse the data to create a range of static and real time
outlet reports anytime, any place.
Allows BOS reports to be viewed on FOS terminals.
Both conventional ABS reports or new Intelliview reports available.
A collapsible outline (tree structure) defines the hierarchy of information similar to the report groups (tabs) previously experienced with BOS reporting.
Access control supports selective access to data for users depending on user authentication levels. Therefore, who can view and make changes to reports is controlled.
Report types include: Cross-tab Chart, Drill-down, Summary, Subreports.
Page: 8
© Torex Retail Holdings Limited 2009. All rights reserved.
Reports can be published in a variety of export formats including: XML, PDF, HTML, Excel,
RTF, Word, Text, CSV.
Powerful charting and graphing features gives the flexibility to display information easily in
a variety of graphic formats.
3.4
Staff Maintenance (Generic)
3.4.1 New Personnel
Users can add new members of staff (Back office users, front office users or neither) using
a wizard to guide them through the steps involved. Passwords must be unique and are entered twice – the second time as confirmation.
3.4.2 Changes To Personnel Details
The user can amend their staff details such as Forenames, Surname, Logon Name, Language, NI Number and Point of Sale and Back Office access.
For front office users, the Point of Sale Number, Authority Level and Password can also be
changed.
The User Group, Back Office Password and Password expiry can be changed for back office users.
3.4.3 Terminating Personnel
Users may be removed from the system. Confirmation of termination is required and for
staff members, a reason has to be selected.
3.5
Staff Maintenance (Torex Action Lite) ** NEW FOR 3.04 **
3.5.1 Employee Details
Records are created for employees regarding their personal details, work details and times
available for work. Some of this data (availability and pre-planned absence such as holidays) is used for the scheduling of labour. Other details such as costs and hourly rates are
used in the KPI reports.
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 9
3.5.2 Labour Scheduling
Schedules show the available time to work. It is typically run on the Friday to schedule the
labour for the following week and takes into consideration any planned absences (holidays) that have been recorded prior to the schedule being run.
3.5.3 Schedule Edit
The schedule once run is the basis of the Output to Payroll (OTP) and the hours that are
identified as "paid" will be forwarded to the payroll department. The hours to be paid can
be edited to reflect the changes to the rotas. The changes allowed include adding extra
hours or breaks and absences (paid and unpaid).
3.5.4 Employee Absences
Any planned or authorised absence such as holidays can be entered prior to the event and
before the schedule is run. Calendar years show bank holidays and recorded absences.
3.5.5 Labour KPI
Key Performance Indicators provide real-time reporting judging true performance (actual)
against set targets. The presentation of these indicators such as the format of the font,
graphics and data shown can be changed on the KPI displays. Targets and tolerances can
be set.
3.5.6 Output to Payroll
The hours shown in the Schedule Edit screen represent those hours for inclusion within the
Output to Payroll (OTP). The employees name, their contracted hours and variations
against the contracted time is shown.
Depending on requirements, this information can be produced in hard copy format or an
export file for submission to head office.
3.5.7 Corrections
Once the schedule has been committed for output to the payroll, corrections to payment
details can be made.
3.6
Stock Control
3.6.1 Stock Movements (Deliveries and Returns)
Stock movements are performed with the use of a wizard to guide the user through the
steps involved.
The stock movement can be based on a previous movement i.e. a previous stock movement can act as a template and the stock details are automatically entered on the Details
window. Products can then be added, amended or deleted as required.
The Returns process may be via the Deliveries and Returns option, where separate tabs
exist for the deliveries and returns, or via the Returns option (if no delivery is involved).
3.6.1.1 Change Stock Movement
The details of the products on each stock movement may be viewed but they can only be
changed if the stock movement has not been included in an auditor's stock-take or frozen.
3.6.2 Transfers
Room transfers (stock movement between different stock rooms within an outlet) and Outlet transfers (stock movement between different outlets) are performed with the use of a
wizard to guide the user through the steps involved.
3.6.3 Stock Line Enquiry
A stock line enquiry allows a user to count a single stock item and is performed with the
use of a wizard to guide the user through the steps involved.
Page: 10
© Torex Retail Holdings Limited 2009. All rights reserved.
The count is entered and the details of opening stock, sales, deliveries, returns, cost etc.
are displayed on screen and printed. It will show the computed stock on hand value and
compare it to the count entered and show any variances between them.
3.6.4 Automatic Stock Line Allowances
Automatic allowances allows an authorised user to configure the allowances once, then
the system will automatically generate the allowance transactions on a weekly basis at end
of session, provided that the stock line is still in use.
3.6.5 Line Checks
Line checks are stock-takes on a collection of selected stock items that may be stocked in
several rooms and is performed with the use of a wizard to guide the user through the
steps involved.
All stock items must be counted and entered on the system. The stock-take can then be finalised and reports generated.
3.6.5.1 Line Checks by Hierarchy
When performing a Line Check, stock items to count can be selected by their hierarchy
level (Family, Category, etc.) and all stock items within the selected hierarchy level will be
printed on the count sheet.
3.6.5.2 Line Checks – Name Management
When finalising a Line Check, a user can enter their own Line Check name such as ‘Weekly Line Check’. All Line Checks show when they were started (date and time), by whom
and the names of the stock rooms involved.
3.6.6 Print Preview Stock Reports
Reports are only available when all counts have been entered on the count sheet. The reports can be generated as part of the finalisation process or they can be viewed and/or
printed before the stock take is finalised to check for discrepancies/variances. Quantities in
the count sheet window may then be amended where necessary.
Selected stock reports can be viewed on screen using Preview before (optionally) printing
them.
3.6.7 Managers Stock Take
A manager's stock take is used to reset the managers' stock accumulator and to report on
all stock transactions since either the last managers stock take or the last auditors stock
take. All stock-takes are performed with the use of a wizard to guide the user through the
steps involved and a count sheet is produced. Every stock item in the selected room(s)
must be counted and entered on to the system.
Additional stock items, sales items or products may be added to the existing count sheet.
Completion of a stock-take is performed with the use of the Finalise Stock Take wizard.
3.6.8 Auditors Stock Take
An auditor's stock take is used to reset the auditors and the managers stock accumulator
and to report on all stock transactions since the last auditors stock take.
For each stock item in each room there are two stock accumulators, one for the auditors
stock period and one for the managers stock period.
The auditor’s accumulator holds the last stock count entered by the auditor, and all sales,
stock movements and allowances since the auditors stock take.
The managers accumulator holds the last stock count entered by the manager, and all
sales, stock movements and allowances since the managers stock take.
If the last auditors stock take is more recent than the last managers stock take, the accumulators will be the same because when an auditors stock take is finalised it resets the
managers stock accumulator.
All stock-takes are performed with the use of a wizard to guide the user through the steps
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 11
involved and a count sheet is produced. Every stock item in the selected room(s) must be
counted and entered on to the system.
3.6.9 Suggested Orders
When ordering products, the Details window of the Order wizard is automatically populated
with products based on:
•
the configured minimum days of stock required against the current stock level,
•
the average daily consumption up to the next delivery from this supplier (subsequent delivery) and
•
any existing confirmed pending orders still undelivered for the supplier/stock room
combination selected.
3.6.10 Stock on Handhelds ** NEW FOR 3.05 **
All stock takes (Managers, Auditors or Line Checks) as started on the back office are
shown on the handheld. Once selected, the count sheet is displayed and the quantities
(whole and part) are entered. Features such as adding additional items to the count sheet
and viewing either all or just the missing counts is available.
3.7
Dynamic Profit & Loss (Daily and Weekly Finalisation)
3.7.1.1 Making entries on the Dynamic P & L
Specific entries can be added via the Details window but not if the selected Statement has
been finalised or the worksheet does not allow manual entries.
Not all data needs to be entered manually onto the spreadsheets. Some data is updated
automatically from the Point of Sales information.
3.7.1.2 Amending/deleting entries
Entries can be deleted via the Details window but not if the selected Statement has been
finalised or the worksheet does not allow deletions.
3.7.1.3 Print current week’s details
The user may print the entire statement or an individual worksheet within the statement
and the print selections may be previewed before printing. In addition, the Business Monitor (shows any additional text comments) can be printed.
3.7.1.4 Finalise Dynamic P & L
Finalise may occur when all of the following are true:
1. The P & L Balance is 0.00
2. You are not in a session that has a start date before the statement end date.
3. Today's date is after the statement end date, and all sessions which have a trading
date included in the current statement have successfully ended session.
No further amendments may be made to a P & L statement after if has been finalised and
the finalise process cannot be undone.
3.7.2 Daily P&L Finalisation
Finalisation can be configured as a daily requirement.
3.7.3
Page: 12
Entertainers and Casual Workers Configuration
© Torex Retail Holdings Limited 2009. All rights reserved.
The user can enter the casual workers and the entertainers’ details and on completion of
adding an entry, a report (Casual workers report or Entertainers report) can be printed. The
amount paid is added to the Dynamic P&L statement and affects the cash on hand.
3.7.4 House Float ** NEW FOR 3.04 **
Allows a centrally maintained value nominated as a House float that a visiting auditor can
check to be viewed.
3.8
Local File Maintenance Wizards (Independent Outlets)
Sales Item Maintenance Wizard ** NEW FOR 3.04 **
The sales item maintenance wizard provides the user with a graphical tool to aid set-up
and configuration of the EPOS sales items and till screen layouts. The tool supports the
set-up and maintenance of sales items, modifiers, and preparators, till screens, item links,
item prices, printing destinations and up-selling triggers.
3.8.1 Easy Table Setup ** NEW FOR 3.05 **
Within the Sales Item Wizard a maximum of 60 tables can be added to create a table layout. Tables can be added as a group or individually but if tables already exist that need to
remain it is recommended to add tables individually as adding a range of tables overwrites
any previous layout.
3.8.2 Promotions Wizard ** NEW FOR 3.05 **
Added into the Sales Item Wizard, six styles of promotions can be created and maintained
using the promotions wizard:
•
Meal Deals: A meal combination sold for a set price for example 'Any burger and a
bottled lager for £4.00'.
•
Percentage Discounts: A fixed percentage is applied to the bill (entire or part) for
example '10% off starters'.
•
Conditional Percentage Discounts: A percentage discount is given if a certain condition is met, for example 'Spend £30 on food and get your drinks half price'.
•
Conditional Value Discounts: A discount is given if a certain event occurs for example 'Spend £12 and receive £5 off'.
•
Price Overrides: A product price is overridden automatically or manually for example 'Early Bird Special - any main meal for £5.00'.
•
Conditional Product Discount/Price Overrides: Allows a money off discount or price
override if a certain condition is met for example '£1.50 each, 2 for £2.00'.
3.8.3 Outlet Configuration Wizard ** NEW FOR 3.04 **
The outlet configuration Wizard provides the user with a graphical tool to aid set-up and
configuration of the EPOS operation of an outlet. The tool supports the set-up and maintenance of terminals, trading areas, kitchen and receipt printers, and handheld terminals.
3.9
Other Areas of Back Office Functionality
3.9.1 Price Maintenance by Area / Trading Mode
Selling prices may be updated for each sales item by trading area and trading mode. The
user can select when the changes are to take effect (at next start session or on a selected
date and time). Amendments are carried out with the use of a wizard to guide the user
through the steps involved and price changes can be applied to single or multiple items.
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 13
3.10 Support Tools
The ABS-POS application includes a number of support tools in order to assist in the management and maintenance of the application.
Tool
Description
ABSaudit**
Views ABS audited logged records.
ABSdata**
Data import export tool.
ABSdatabase**
A comparison tool that can compare two databases or a database to a
master database image text file.
ABSdfn**
An EFTPoS SYSTEM.DFN tool used to view and maintain SPR lines details and can be executed at command line with switches to auto update
SPR lines.
ABSdictionary**
A data dictionary tool that lets you view and print table structure.
ABSeft**
To allow you to view SolveSE EFT log CSV format file and to validate
bank transactions against system data.
ABSvalidate**
Covers other areas than the existing tool but not a replacement. Configurable GUI allowing you extend and maintain the validation scope
Access Control
Used to configure which User Groups have access to the controls of the
Âctive Business Series.
Advanced Deposit Recovery*
This tool is a utility to allow site to recover Advanced Deposit details either on BOS or FOS, upon significant hardware failure. The transfer of
Advanced Deposit data from FOS to the BOS is initiated as part of the
EOS processing. If there is a system failure this data can be transferred
using the FOS To BOS Recovery option. Likewise, the details of the Advanced deposits residing in BOS (up to the last EOS, or the last Uplift
operation) can be copied back to FOS to rebuild the files using the BOS
To FOS Recovery option. Any activity (deposits/redemptions/refunds) entered after the last EOS and before the system failure, is lost and has to
be entered again through FOS after recovery.
Back Office
Audit Setup
Allows the individual ABS audit actions to be setup or amended.
Browse Databases
Allow you to view the records contained on the database tables stored in
the SQL Server.
Cleardown
Allows specific data and files to be deleted. The cleardown options may
affect BOS, FOS or a combination of both. Because cleardown options
deletes database data, users must always confirm that they wish to proceed. In addition, they are informed if the cleardown affects FOS. The
cleardown tool is useful when an outlet is ready to go live for the first
time, to clear out any transaction data that is not required.
Data Import
Allows data to be loaded into specified tables. It also allows data from
specified database tables to be exported to a specific directory.
Data Takeon
Allows a text file (TAKEON.TXT) to be created in C:\BOS\FILES.TX. The
Data Takeon must be performed when the system is out of session, and
a stocktake must not be in progress.
Dynamic P & L
Supports the configuration of the Dynamic Profit & Loss statement. The
template for the statement contains the worksheet layouts, text and formulas used to control all the financial aspects of each business. Either,
the current statement may be opened to allow amendments to the statement colours, tabs, line, line details and takings, or a new statement can
be created.
Page: 14
© Torex Retail Holdings Limited 2009. All rights reserved.
Financial Data
Setup
Allows financial accounting periods that is, the year range, start and end
days of the week, and date format to be configured for the Dynamic P &
L statement. If changes are made, the user is warned that the existing
database tables holding the data representing financial periods will be
overwritten.
Language
Conversion
Allows translation of text that is buttons, controls and tooltips can appear
in English, French or German equivalents. Hard coded text (for example,
text displayed in drop-down lists) may also be changed or translated.
Microsoft SQL
Server Enterprise
Used to create databases and manage database tables.
Mini Tools
Allows users to ensure that each mini in the system has been configured
correctly and is working. A test exists for each test that can be sent to a
mini. If parameters are required, then these can be entered before
transmitting the request. The test response is then displayed. Note that
some tests do not go directly to the mini but instead query the values returned from the ABSService. This service will refresh (reload) details of
the terminal status, trading session etc. This refresh occurs every 30
seconds.
POS Tools
Allow you to monitor and control the activity of the terminals connected to
the system.
Rebuild Stock
Sales Tables
Allows the relationship tables for stock to be rebuilt. This tool may be
used in the situations when a session has only been partially trickled, or if
sales recipes have been incorrectly set up. It is used if there has been a
problem with any sales data during the current auditor's stock period. It
recalculates the sales against every stock item for every stock room
since the last finalised auditor's stock take. The tool can be used whilst a
stock take is in progress.
Registry Settings
The Registry is the database in which configuration information is registered. It contains references to program files ABS uses to run. When the
system is upgraded, the program files may change and a new key is inserted into the registry to instruct ABS of the location of the new program
file. It is, therefore very important that old keys are not left in the registry.
Hence, the need to clean the registry of the old key followed by the reregistering of the new key. By restricting the view to Torex registry keys,
users cannot corrupt registry settings for other windows applications.
Transmission
File Viewer
A transmission file is a data (text) file containing a collection of transmission records in one data stream. The function of this tool is to present the
transmitted data in an easier to read format.
Transmission
Files
Transmission Files are used to create a text file containing a full set of
transmission records for an outlet and is used to recover valid data in the
event of a failure to transmit the sales transactions to the sales tables.
Transmission usually occurs periodically throughout the trading session
and at end session. You do not need to end session to create these files.
Validate Tables
The Validate Tables tool validates data integrity between tables, that is,
each record in a relational table should match. If they do not, then an error is reported.
* NEW FOR 3.05
** NEW FOR 3.07
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 15
4 Point Of Sale Functionality
The following functional definitions outline the features and functions available within the
Active Business Series point of sales solution.
These are all accessible using firmware, open platform P.C. POS or wireless hand held
terminals.
4.1
Logon Functions
Description
Benefit
Clock On / This function affords the user the abil- All staff not just front of house, hours
Off
ity to sign themselves onto the syscan be captured
tem in order that Time and AttendNo need for a separate third party
ance information can be captured.
hardware product
Self Server This function affords the user the abilSign On
ity to sign themselves onto the POS
system in order to start processing
orders without the need to go through
Management Functions.
Servers are able to use the POS system straight out of the staff room
without management intervention
Enhanced system security due to the
fact the users can be set to self sign
on using security keys
The system can be configured to
prompt the user to select moneybelt
Easier reconciliation of moneybelt
or standard cash drawer trading opserver declarations
eration. Moneybelt servers are required to enter their float values and a
report slip is generated. (new in
3.07sp1). Moneybelt server declarations include this float value.
Self Log
Off
This function is used to sign servers
off the system from sales operation.
Before the server is signed off, the
system will validate that all orders
have been completed or passed to
another server.
Dallas /
Torpedo
key Security
Dallas key security enables a server
to be identified using a secure encoded Dallas key.
Ease of use
Management not required for signing
off servers
Ease of use
Management not required for signing
off servers
The system can be required to reSecure system access
quest Dallas key identification at various points within a transaction.
Magnetic Magnetic Card security enables a
Card Seserver to be identified using a secure
curity (PC encoded Magnetic Swipe Card.
POS Only)
The system can be required to reNEW FOR quest Magnetic Swipe identification at
3.04
various points within a transaction.
Ease of use
Pin Code
Access
Ease of use
Page: 16
Pin code access can be setup via
BOS to allow users to logon to
POS devices be they wired or wireless without the use of a key
Management not required for signing
off servers
Secure system access
Secure system access
No need to carry a key with you
© Torex Retail Holdings Limited 2009. All rights reserved.
4.2
Advanced Deposits
Description
Benefit
Advanced
Deposits
Entry
This function allows the user to enter advanced deposits
Advanced booking deposits can be
taken. Received monies and redemptions can be tracked via reports on both FOS and BOS and via
the P&L. An advanced deposit receipt with a copy for both the customer and outlet is printed at the
point of entry
Advanced
Deposits
Refund
This function allows the user to refund a cancelled advanced deposit
As description
Advanced
This function allows the user to reDeposits
deem a pre entered advanced deRedemption posit against an order/table.
Ease of payment for advanced booking payments. The customer simply
hands in his advanced booking slip,
the relevant deposit number is entered from this and the payment is
made
Detailed
Advanced
Deposit
Reports
Ability to track advanced deposits
entered, redeemed and refunded
both in detail and from a high level
As description
Advanced
Deposit
Cleardown
Auditor level ability to clear down
finalized deposits from the system
4.3
Useful administration tool
Hotel/Hotel Interfaces
Description
Hotel
Ledger
NEW FOR
3.07
Benefit
The hotel ledger is intended to oper- Improves speed of service
ate at sites particularly restaurant/pub
Greater customer service for residents
outlets with a small number of rooms
for hire, typically between 1 and 20
rooms.
It provides options for checking in
rooms (unique reference number is
generated), moving rooms, adding
charges for out of session sales,
checking out and for simple FOS reports. These reports at the till show
real time details of room occupants
and charges to each or all occupied
rooms.
Sales items sold in normal trading
can be charged to rooms, via Room
Transfer, in one of the following lines:
·Accommodation fees
·Food and Beverage
·Room Hire charge
·Phone Bills
·Other fees
·Newspapers
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 17
Account
edger
NEW FOR
3.07
For the creation and maintenance of a customer account system (max 999 accounts) and provides options for creating, amending, suspending, deleting
accounts and simple FOS reports. These reports at
the till show account details including the status and
the amount owing.
During normal trading sessions, any sales and room
charges can be charged to an account via the Corporate Account payment method.
Depending on configuration, whenever a sales order
or a room charge is paid-off to the account ledger, the
system checks the available credit for the account. If
the amount is less than the available credit, the payment is made to the Account Ledger. If the payment
exceeds the available credit limit a warning message
is shown.
Payment/settlement of account uses all available
payment methods.
Refunds are processed in the conventional manner
by entering the sales items to be refunded or the
Room booking fee to be refunded and ‘paying’ the refund using the relevant Corporate Account payment
method.
The P&L statement automatically incorporates the
sales and payments made to the accounts.
The Terminal Declaration screen is updated to include the Corporate A/C Debtors line.
Remote
Interfaces to Guestline, Welcome and Rezlynx hotel Ease of payment for hoHotel Inter- systems with high levels of integration including room tel customers. Hotel
faces
checks, charges to rooms etc.
charges can be made
quickly and easily via
Charges can be highly configured in numerous ways
the POS terminal.
to post to different folios within the interfaced hotel
system with the tools available with the ABS system
Remote
Hotel Reports
Hotel IP Interface
This give the operator the ability to print reports off of In the case of the link
Unposted/Posted Hotel transactions
being down, this is perhaps the most efficient
way to manually enter
the postings into the hotel system
Interface updated from Serial to IP for Welcome
and Guestline.
NEW FOR
3.10
4.4
Mobile POS
Description
Mobile
Payment
Methods
Benefit
A compact and portable device for
secure payment including Chip and
PIN at the table using Bluetooth
technology.
It provides an integrated EFTPOS
payment system with the flexibility of a
mobile device
NEW FOR
This service brings comfort and secu3.07
Gratuities and part pay are support- rity to the customers, as they do not
ed as well as the ability to take other have to go to the counter to enter their
Page: 18
© Torex Retail Holdings Limited 2009. All rights reserved.
payments such as cash and
cheques.
PIN and can keep control all the time
of their debit or credit card
The device is not tied to any server
or terminal hence any server can
pick up any order from any terminal
to complete the payment of the
transaction.
Although the Ingenico device has
been used internally at Torex, any
terminal vendor can write an interface from the Retail Logic middleware to connect to our POS terminals.
Thyron
Terminal
A fully integrated portable handheld It provides an integrated EFTPOS
device for handling Chip and PIN
payment system with the flexibility of a
card payment including authorisation mobile device
NEW FOR
at the table.
3.08
This service brings comfort and security to the customers, as they do not
have to go to the counter to enter their
PIN and can keep control all the time
of their debit or credit card
Mobile POS Fully functional wireless terminal
offering all ABS Fos functionality.
These can be used in either bar or
restaurant operations and function
in an almost identical way to the
standard POS Terminals
4.5
Ability to serve customers in their comfort zone rather than forcing the customer to queue for service. Ability to
use a POS device in the garden or during functions.
POS Sales Operations
Description
Benefit
Sales & Multiple
Sales
Sales items can be rung through the Quick entry of multiple items
till as single items or as multiple i.e. 5
Quick entry of single items
X Bells whisky.
Voiding
The system affords the user the ability to easily void items from an order.
The round count and value are updated accordingly. Voiding operation
can be configured to function dependent upon Authority levels i.e.
Speed of use
Ease of use
Accuracy of use
All the above void functions are captured by the system and are available
A user authority level may allow or
for interrogation via the Back office redisallow a user from voiding products porting system.
from an order:
1. Before an order is sent to the
kitchen
2. After the order has been sent to
the kitchen
3. After the order has had a Bill produced against it.
Enhanced Voiding
NEW FOR
3.07SP1
Current order items and their prepar- Speed of use
ators are shown graphically as butEase of use
tons and not via a list in the command window.
Accuracy of use
When an item is selected for voiding, Particularly beneficial when there are a
its associated preparators are also
large number of items in the current
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 19
highlighted and vice versa – if a preparatory is selected the corresponding sales item is highlighted.
order as more items can be viewed at
once and items/preparators are linked.
Void Last Item
The Void Last Item function allows
Speed of use
the user to quickly delete the last
Ease of use
item entered into the terminal. The
authority levels that apply to standard
voiding functionality will apply to the
void last item function.
No Sales
The No Sale function affords the user the
ability to fire the cash drawer without entering sales.
No need for additional cash
drawer keys to be kept in the
front of house
Can be user authority driven.
All No Sales are logged within
the audit trail information
Refunds
The system affords the user the ability to re- Ease of operation
fund sales items that have been previously
All Refund transactions are capsold outside of the current transaction.
tured in the audit trail
If the server's authority is below the PAM
Enhanced sales operation
authority, the system requires intervention
from the manager to proceed hence the
Refunds can be made against
functions can be user authority driven.
given payment methods
Available against EFTPoS
transactions
Last 5 Items Dis- A constant display of the last five
Can easily view items on order
played
items/preparators (lines) of the order is
shown in the command window.
NEW FOR
3.07SP1
To view more items further back in the order, scroll navigation buttons can be placed
on the main sales screen to enable scrolling
through the whole list of items on the order.
Sales By PLU
This function affords the user the ability to
enter sales by a Product Look Up number.
Sales screens can be kept clear
and efficient
Slow moving sales items can be
left off the main sales screen
Up-selling / Triggers
NEW FOR 3.04
This up-selling function allows the terminal to be configured to prompt the user to
up-sell whilst a transaction is being processed into the terminal.
There are four styles of up-selling available:
Encourage staff to interact with
customer
Drive additional sales
Customer Retention
User Message – Display a Message on
screen for a period of time
User Confirmation – Prompt the user with
a question to continue the sale
Product Upgrade – Prompt the user to
replace selected product with higher
margin Option
Product Addition – Prompt the user to
buy an additional product
Examples:
User Message:
‘You have sold a Budweiser – Does the
customer know that there is a two for one
Page: 20
© Torex Retail Holdings Limited 2009. All rights reserved.
Promotion running?’
User Confirmation:
‘This Product contains Nuts – Is the customer allergic?’
Product Upgrade:
‘Gordon’s Single Gin 1.90 – Would the
customer prefer a house double for
2.50?’
Product Addition:
‘Desserts – Would the customer like a
coffee as well?’
4.6
Payments
Description
Fast-Pay
This function allows a user to pay off
an order without applying a tender
amount. The system assumes that
the exact tender has been paid.
Benefit
The user can pay of an order with
one key depression
Enhanced speed of operation
This function supports dual currency.
Slow Pay
With the payment mode of operation
set to slow pay the user has the option of entering a tender amount. The
system then displays the correct
change amount.
This function supports dual currency
and can be configured to display
change in base and change currency.
Reduced the number errors due to
staff having to work out the change
amount
Increased data capture quality &
improved auditing of movements
within the cash drawer
Fixed Tender This function affords the user the abil- Ease and Speed of operation
ity to set up Tender buttons i.e. (5.00,
Tender amounts configurable
10.00, 20.00). When selected the
round is paid off with a single key depression and the change shown.
This function supports dual currency
and can be configured to display
change in base and change currency.
Enhanced
Vouchers
A payment method and voucher promotion that is configured to provide a
50% discount to the (configurable)
(Tesco Clubqualifying items on the order, and
card)
record the remaining amount against
the payment method.
NEW FOR
3.08
Other Payments
Drive Sales
Customer retention
The system affords the ability to have Any type of Credit Card can be conmultiple payment methods i.e. Acfigured
cess, BarclayCard, Switch etc.
Any type of Debit Card can be configured
Gift Vouchers and other customer
specific payment methods can be
configured
Other Payments
Graphic But-
Graphical display of up to 77 payment Easier and quicker access to paybuttons on a single Other Payments
ment methods as no need to scroll
screen removing the previous list
down to find the payment method
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 21
tons
style.
Greater number of payment methods visible at a glance
NEW FOR
3.11
Integrated
EFTPoS
Payment
This function affords the user the abil- No need for PDQ unit
ity to process credit card transactions
Reduced banking charges
through the POS terminals.
Consolidated central settlement and
Available on all Torex hardware terreporting
minals that support magnetic card
swipe readers.
Supported functionally includes:
Swipe Card Entry
Manual Card Entry
EFT Refunds
EFT Layaway
On Line & Manual Authorisation
EFT Voids
CV2 and AVS security checks
Chip and PIN The cardholder keys in their PIN at
the point of sale rather than signing a
NEW FOR
receipt. The terminals at the point of
3.05
sale check the PIN entered is correct.
As is done now, cardholders are required to check the amount before
confirming the transaction by inputting
their PIN.
Increased Card Security by reducing the level of counterfeit card
fraud
Largely hardware independent
PIN is a positive verification and
does not rely upon staff to agree a
signature.
The application is unique in that the
EMV level 2-security layer is a software component rather than firmware
embedded into a payments terminal.
Integrated
Thyron Chip
and PIN
NEW FOR
3.10
Mobile card payment interface which
utilises the Thyron MPT 500 PayCell
payment terminal. Transactions
stored within the POS can be accessed using a Thyron terminal by selection of table number, order number, or a list of open transactions.
Core functionality including
•
Full table service payments
•
Customer Not Present
•
Deposits
•
Split Bill
Brings comfort and security to the
customers, as they do not have to
go to the counter to enter their PIN
and can keep control all the time of
their debit or credit card payment at
table
The device is not tied to any server
or terminal hence any server can
pick up any order from any terminal
to complete the payment of the
transaction
Capture Card Two new pieces of functionality are
Pre Authori- offered:
sation
i) The ability to store credit card deNEW FOR
tails against an open order.
3.05
ii) The ability to pre-authorise a credit
card against an open order.
Increased card security by reducing
chance of card skimming (card not
left behind the bar)
Split Payments
Payment for a given round can be
split between different payment
methods
Page: 22
Use of the split payment functionality affords the user the ability to
take payment for orders using mul-
© Torex Retail Holdings Limited 2009. All rights reserved.
tiple payment types.
This function supports dual currency and can be configured to display
change in base and change currency.
4.7
Items within a round can be split by
Item and paid off to different payment
methods
Promotions
Description
Benefit
Meal Deal
The meal deal promotion affords the user the abil- Drive Sales
Promotions ity to apply a meal deal style discount to a given
Customer retention
sales transaction.
Example: Burger, small chips and drink for
£5.00
Promotions can be configured against all levels of
product hierarchy. Promotions can be activated
on any day of the week during any given time period.
Percentage The percentage discount promotion affords the
Discount
user the ability to apply a configurable discount
Promotions amount to an order.
Drive Sales
Customer retention
Example: 10% off Drinks
Promotions can be configured against all levels of
product hierarchy. Promotions can be activated
on any day of the week during any given time period.
Price Over- The Price Override promotion affords the user the Drive Sales
ride Promo- ability to apply a new price to an item or group of
Customer retention
tions
items within a transaction.
NEW FOR
3.04
The Override amount can be configured from the
central system or left open for the manager’s discretion.
Example: Early Bird Special – Any main meal for
£5.00
Promotions can be configured against all levels of
product hierarchy. Promotions can be activated
on any day of the week during any given time period.
Conditional The Conditional discount promotion affords the
Drive Sales
Discount
user the ability to apply a configurable discount
Customer retention
Promotions amount to an order based on the spend value of a
particular product or group of products.
NEW FOR
3.04
Example: Spend £30.00 on Food and get £5.00
off your drinks bill
Promotions can be configured against all levels of
product hierarchy. Promotions can be activated
on any day of the week during any given time period.
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 23
Conditional The Conditional discount percentage promotion
Percentage affords the user the ability to apply a configurable
Promotions discount percentage to an order based on the
spend value of a particular product or group of
NEW FOR
products.
3.04
Example: Spend £30.00 on Food and get your
drinks ½ Price
Drive Sales
Customer retention
Promotions can be configured against all levels of
product hierarchy. Promotions can be activated
on any day of the week during any given time period.
Conditional
Product
Discount
/Price Override Promotions
NEW FOR
3.04
Trading
Mode Toggle Promotions
NEW FOR
3.04
The Conditional product discount / price override
promotion affords the user the ability to apply a
configurable discount or new price to an item
within an order, based on the sales of other trigger items.
Highly Configurable
Drive Sales
Customer retention
Examples: Buy 1 Get 1 Free, Buy 2 Bottles of
rd
Budweiser get 3 for £1.00
Promotions can be configured against all levels of
product hierarchy. Promotions can be activated
on any day of the week during any given time period.
The Trading Mode toggle promotion affords the
Highly Configurable
user the ability to apply the prices of another tradDrive Sales
ing mode to the current order.
Customer retention
Example: Happy Hour Pricing!
Promotions can be configured against all levels of
product hierarchy. Promotions can be activated
on any day of the week during any given time period
Promotional The Promotional voucher printing function affords Highly Configurable
Voucher
the user the ability to print a promotional voucher
Drive Sales
Printing
based on the sales of trigger items within a transaction.
Customer retention
NEW FOR
3.04
Example: Following the sale of a pint of Cask
bitter….
********************************
FRIDAY NIGHT SPECIAL
REAL ALE PROMOTION
TRY ONE OF OUR REAL ALES
FOR FREE !!
ONLY ON PRODUCTION OF
THIS VOUCHER
********************************
Promotions can be configured against all levels of
product hierarchy. Promotions can be activated
on any day of the week during any given time period.
Extra Staff
Page: 24
The Extra Staff Discount allows a 2nd promotion
© Torex Retail Holdings Limited 2009. All rights reserved.
Discount
NEW FOR
3.06
Undo Promotion
to be applied to an order, that is, allows staff to
receive discount on promotional items.
This function affords the user the ability to undo a Ease of use
previously applied promotion.
Greater customer service
Allows promotions to
be re calculated if additional items are
added or removed
from an order
Time Stamp
on Promotions
NEW FOR
3.11
4.8
When an order is raised, promotions applied to
the order are normally validated against the
Order start time and date. The enhancement allows the validation to be based on the current
time and date when the promotion is applied.
Useful on time limited
promotions
Bills & Receipts
Description
Benefit
Bills & Re- The system has the ability to produce bills
Flexible formats
ceipts
and receipts in varying styles and configurations.
All payment methods used are detailed
clearly on receipts
Tax Rates are shown clearly on receipts
Headers and Footers are configurable by
Trading Area
Automated receipt printing can be configured by terminal
Automated bill printing can be configured by
terminal
Different styles of receipt can be produced
including long, short, detailed and summarised
Bills can be printed prior to sending order to
kitchen
Bill Printing Status
NEW FOR
3.07SP1
View Bill
The message UNPRTD ORDER is displayed in the command window with each
order until the bill is printed. When a bill is
printed the messages changes to BILL
PRINTED.
Speed of operation
This function affords the user the ability to
view their own or other users transactions
depending on authority levels configured.
Speed of operation
The user also has the ability to produce a
bill or a receipt from within this function.
Ease of operation
Ease of operation
Order audit interrogation at
point of sales
The ability to produce a receipt for a previously paid
off round
The ability to view other
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 25
users rounds
The ability to view any
transaction from the current
session
Split Bill
by Item
The Split Bill by Item function affords the
user the ability to split a transaction by selecting items within the transaction and allocating them to a given split (Patron). Each
split transaction may be paid using any of
the configured payment methods including
EFTPOS.
Ease of use
The ability to split bills by allocating individual products to a customer’s bill is enhanced further and provides:
Ease of use
Greater customer service
Enhanced table operation
The EPoS system takes
care of the billing for large
groups of patrons who wish
This function currently caters for whole
to share the cost of the orsales items i.e. not glasses out of a bottle of der
wine.
Product
Share
NEW FOR
3.05
Greater customer service
Enhanced table operation
i) Split by Value – allows the complete order
to be divided between the number of coThe EPoS system takes
vers.
care of the billing for large
groups of patrons who wish
ii) Product Share - allows a product within a
to share the cost of the orbill to be shared across a number of splits
der
such as when customers share a salad or a
bottle of wine.
Undo Split This function affords the user the ability to
Bill
undo a previously split order.
If the customer changes
their mind and decides that
1 person will pay the bill
this function will allow the
bill to be un-split.
Print Last
Receipt
Speed of operation
This function affords the user the ability to
print a receipt for the last order that was
paid off by current logged on user by selecting one button.
The production of duplicate receipts is a
configurable option
Easy operation
Operates with the receipt set
to not automatically print
.
4.9
Other Functions
Description
Benefit
Bar Tabs – The functionality affords the user the abilPick up,
ity to Create, Add To, Merge and Amend
Transfer,
Bar Tabs.
Merge
Tabs
Easy operation
Enhanced customer service
through allowing groups of patrons to form new groups with
relation to the ordering and
tracking of rounds
Different Bar Tab ranges can be
set against different trading areas
Bar tabs can be configured to allow tabs to be moved and
merged across areas
Page: 26
© Torex Retail Holdings Limited 2009. All rights reserved.
Bar Tab
Name Entry
NEW FOR
3.08
Item Price
Enquiry
Allows a name to be entered when open- Gives easier identification of
ing a bar tab. When adding to an existing tabs
tab, tabs can be retrieved by selecting
from buttons showing the name.
This function affords the user the ability
to set a given terminal into price Enquiry
Mode. This will enable them to select any
given product and have its selling price
presented to them.
This will not affect the current round
count or sub total.
Lock Terminal
This function affords the Manager the
ability to restrict access to terminal sales
functionality. This function is accessible
from the main sales screen.
Line Checks Line check reporting against last closon Point of ing stock, deliveries/returns and sales
Sale
including current session (from last
update of back office trickle – approx
NEW FOR
every 15 minutes). The enhancement
3.11
will allow a user to check stock levels
on a sales terminal by entering a stock
code or using a description search to
determine its current stock level.
Ease of operation
Enhanced sales service operation
No need for the user to remember selling prices
Enhanced security of an unattended terminal
Quick stock control check at
point of sale
4.10 Management Functions
Description
Start Day
Benefit
This function will enable a user to start Ease of use
the trading day from the point of sale
Resilience during back office
independently of back office, should
failure
the back office be unavailable.
Speed of operation
A start session can be run from the
point of sale even though the back of- Start session can be run Indefice system is unavailable, end of ses- pendently of back office but end
sion can be completed from the back
session can be completed from
office when available.
the back office
Only need to start the session
from one of the terminals within
a site
Start Terminal This function affords the user the ability to start terminals independently
from each other.
Speed of operation
End Day
Ease of use
This function will enable a user to end
the trading session from each point of
sale independently of back office
should the back office be unavailable.
Resilience during back office
failure
Speed of operation
Resilience during back office
failure
An end session can be run from the
point of sale even through the back of- End session can be run Indefice system is available a back office
pendently of back office but
end of day can then be completed
end-trading day can be completed from the back office
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 27
User can end the session on
terminals as and when they are
no longer required for that session
End Day (Zero This function affords the user the abilOpen Orders) ity to initiate a back office end of session even though open orders identified as (Bar - Not Restaurant Tables)
exist on the terminals.
Ease of use
Less end of session issues due
to current open orders being
generated but not paid off
Less end of session issues due
to servers leaving the premises
with logon key and being unable
to take over the current open
orders
Declarations
on FOS
NEW FOR
3.04
This function allows a FOS system us- This function is performed at the
er, with a supervisor’s authority level,
point of sale
to declare against a till. The user is
Authority level driven
prompted to declare takings against
pre-set denominations / payment
methods. The denomination breakdown will only be used to facilitate easier entry of the cash details, these figures will not be transferred to BOS or
reported on in any way.
A user with a management authority
level will be required to confirm the
declaration.
Open Orders
Report
This report details all open orders by
trading area.
Instant visual table status obtainable from the terminal point
Cash Lift
This function affords the user the ability to remove money from a cash
drawer in order to keep it within drawer
floor limits. All Cash Lift data is captured for declaration processing at end
of day.
This function is performed at the
point of sale
Increased security as the drawer is not continually loaded with
cash
Order Takeover/Sign Off
NEW FOR
3.05
Cash Check
Report
Authority level driven
A FOS server with manager level authority can take over another server
current or laid away order and automatically sign-off that server.
This report will detail the amount of
monies that should be in the cash
drawer including the float.
This report is obtained at the
terminal point
Instant visual cash check
Authority level driven
Money Belt
This report will detail the amount of
Server Cash
monies that should be in a server’s
Check Report money belt including the float.
This report is obtained at the
terminal point
Instant visual cash check by
Payment Methods
Instant visual cash check by denominations
Authority level driven
Increase Float Using this function the user has the
ability to increase the float that has
Page: 28
The system keeps track of cash
that should be in the cash draw-
© Torex Retail Holdings Limited 2009. All rights reserved.
been allocated to a given terminal.
er
The change to float amount is
driven through to the back office
for end session declaration
Authority level driven
Allows the outlet to change the
drawer contents throughout the
trading period
Gratuities Re- This report gives an up to the minute
port (Manstatement on the total gratuities taken
agement)
by each server and the payment methods used during the current session.
NEW FOR
Also shows the total for the trading ar3.05
ea and outlet.
Advanced
Deposits reports
NEW FOR
3.05
A list of advanced deposits can be
printed in either short or long (detailed)
format in Party Name, Booking Date or
Date Entered order. The print content
may be selected to include:
ALL DEPOSITS - Displays the total
value refunded and/or redeemed
where applicable.
This report is obtained at the
terminal point
Instant visual check on tips due
to individual servers
Authority level driven
This report is obtained at the
terminal point
Tracking of all Advanced Deposits hence increased security
Telephone bookings ?
Authority level driven
UNCLAIMED DEPOSITS - Only those
deposits that remain unclaimed are
printed. If a deposit has been partially
redeemed then the amount outstanding is displayed. A cumulative value for
the list produced is printed at the foot
of the report.
REDEEMED DEPOSITS - Only those
deposits that have been redeemed
partially or wholly are printed.
REFUNDED DEPOSITS - Only those
deposits that have been refunded are
printed.
The advanced deposits statistics report
shows the cumulative values for deposits received, redeemed totally or
partially, or refunded for the Total to
Date (from the last reset), Week to
Date (from the last P&L finalisation),
and Latest Session (from the last end
session), and the last deposit reference number issued by the system.
The Cumulative value in the report is
the actual deposits on hand.
Business
Summary
The business summary details takings Instant visual business sumby payment method by trading area for mary for the whole outlet
the whole outlet.
Obtainable at terminal level
Authority level driven
Training Sign
On/Off – (Assigned via
This function affords the management Sales processed through to the
the ability to assign a given server to a back office system are marked
training mode. On POS, the ‘Training’ as training transactions
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 29
Back Office
Server)
message shown in the command window to clearly identify the user is in
Training Mode (new in 3.07sp1)
Bills and Receipts produced are
clearly identified as being training
Orders sent to the kitchen are
clearly identified as being training
Menu Item
Countdown
Report
NEW FOR
3.04
The Menu item countdown report function enables the user to produce a report of all items, which are currently
being monitored by the menu item
countdown function.
Enables the user to track key
line items from a POS Report
Can be used to improve speed
of re-stocking processes (i.e.
bottling up)
The report identifies the item being
counted, the date it was counted, if the
count is for the trading area or the entire outlet, the original count value and
the current count value.
Key Line
Sales Tracking Reports
NEW FOR
3.06
Provides sales quantity and values for
up to 12 selected key sales items from
a choice of 3 reports: All Servers, Individual Servers, Outlet Summary
Change Trad- This function affords the user the abiling Mode
ity to change the trading mode (Sales
Mode) by terminal or by trading area.
Can be used to incentivise staff
as it is a quick way to monitor
who sold the item and how
many special items have been
sold
Ease of use
Many sales modes can be created i.e. Happy Hour
User can freely move to and
from modes
The system is automatically put
back into the default mode on
end / start session
Change Termi- This function affords the user the
nal Personality ability to assign a given terminal the
personality of another terminal i.e.
Terminal 20 Bar can take on the Key
Map and Prices of Terminal 10 Restaurant even though they are in different trading areas.
Ease of use
Enables the terminals to be
moved around the establishment
to cater for trading trends
Fully utilise the investment in
hardware
4.11 Restaurant Functionality
Description
Easy Tables
NEW FOR 3.05
Benefit
Two styles of functionality are supported:
i) Basic table grid, to ensure customers with traditional firmware based
terminals gain some of the basic benefits of this new functionality.
ii) Enhanced table layout views supported only on the PC based terminals.
Ease of use
Instant visibility of
status of tables
In addition to the graphical representation of the outlets tables this enhancement includes the ability to perform other table management func-
Page: 30
© Torex Retail Holdings Limited 2009. All rights reserved.
tions such as attaching customer
names to tables, graphically moving
and merging tables and access to
other table related functions (payment, bill printing etc) all through the
graphical interface.
Tables – Pick
Up, Merge,
Move
Depending on the authority of a given
user, it is possible for that user to pick
up, merge and move orders from one
table to another.
Users are able to
transfer orders from
Bar Tabs to Tables
and visa versa
Kitchen printer slip printed when mov- Users are able to
ing tables
merge tables easily
The above allows
patrons to move
freely around a restaurant / bar
Table/Order
On Hold
Tables/Orders can be placed on hold
- a temporary delay for example when
the customer needs to return to their
NEW FOR 3.06
group to check an item such as a forgotten drink in a round - while the
same server processes another
transaction. The held order is automatically accessed by the same server when they next log on in the same
trading area.
Auto Table
Prompt in Bar
Mode
The Auto table prompt function enables the system to be configured to
trigger a prompt for the user to enter
a Tab/Table number when a particuNEW FOR 3.04
lar item is selected.
Improves speed of
service
Greater customer
service
Reduces need for
Staff training
Reduces errors
from Kitchen Orders being sent
without table numbers
Table Name
Consists of two functionalities:
Enhancements
i) Prompt for Table Name after enterNEW FOR 3.08 ing Covers on opening a new table
ii) Display Table Name on Easy Tables screen for easier retrieval of table
Gives easier identification of tables
Covers
Ease of use
This function affords the user the ability to enter the number of Adult and
Child covers that are present at a table at the point of sales entry on a
restaurant terminal. (Zero covers not
permitted)
Accurate logging of
cover information
Accurate reporting
of cover information
Can be configured by hierarchy (new Accurate reporting
in 3.11) to control what is reported as of sales relating to
a cover for Covers reporting and Av- cover information
erage Spend per Head analysis.
Send Order
This function allows the operator to
send Food / Liquor orders that are
generated at the point of sale to the
kitchen / drinks preparation area.
© Torex Retail Holdings Limited 2009. All rights reserved.
Speed and accuracy of operation
Accurate order information is transferred directly to
Page: 31
the kitchen
Products can be routed to specific
printer destinations based on product Efficient use of
groupings.
staff, allows focus
on customer serThis function is available from all ter- vice
minal types including Handhelds.
Freetext Message
For a server to send text messages
inputted from the terminal to the
kitchen printer from Sales. Max of 38
characters. Option to send message
immediately or at Send Order time
Encourage staff to
interact with customer
Drive additional
sales
Customer Retention
Menu Item
Countdown
The Menu item countdown functionality affords the user the ability to set
stock levels for sales items in either a
NEW FOR 3.04
trading area or across the whole outlet.
As each item is sold a counter on the
sales item button is decreased.
Improves speed of
service by informing the server when
an item is out of
stock
Enables the manager to track key
line stock items
The system can be configured to prevent the user selling items once it has
reached a zero stock level.
Stock Levels for each counted item
are carried over from one session to
the next.
Advanced Deposits
Ability to record and report upon ad- Accurate recording
vanced bookings and the deposit val- and tracking of adues as they are recorded and revanced deposits
NEW FOR 3.05
deemed.
To further enhance this function, support is added to allow telephone
bookings confirmed with a credit card.
It incorporates all of the current customer not present security requirements requested by the banks for
such an operation. Option to charge a
forfeit for an advanced deposit refund.
A list of advanced deposits can be
printed in either short or long (detailed) format in Party Name, Booking
Date or Date Entered order. The print
content may be selected to include:
All Deposits, Unclaimed Deposits,
Redeemed Deposits, Refunded Deposits.
The advanced deposits statistics report shows the cumulative values for
deposits received, redeemed (totally
or partially), or refunded for the Total
to Date, Week to Date, and Latest
Page: 32
© Torex Retail Holdings Limited 2009. All rights reserved.
Session.
Gratuities
All staff tips are recorded and that the Accurately records
relevant reporting processes are sup- tips by server and
NEW FOR 3.05
ported.
payment method
The Servers Grats report shows all
the gratuities for an individual server
and the Managers Grats report shows
the gratuities by area.
Service
Charge
/Covers
Charge
Separate Management and individual
servers gratuity reports
A charging system to help cover their Increased revenue
staffing costs.
The system supports a comprehensive rules based solution to allow corNEW FOR 3.05 porate standards of discretionary service charging rules to be applied
across the estate.
This includes rules such as 10% added to all food items, or 5% added to
all items served in a specific trading
area.
Manual service charges cab also be
applied and undone at the POS terminal
A covers trigger quantity can be setup
to override the percentage service
charge with a covers service charge
percentage.
Server Gratuity This report gives an up to the miReport
nute statement on the total gratuities taken by the server and the
NEW FOR 3.05
payment methods used during the
current session.
Individual servers
can see gratuities
due to them
5 Kitchen Management Screens (LOGWOOD) ** NEW FOR 3.04
**
The ABS system is able to integrate to the Logwood Kitchen monitoring system, the system is designed to either replace or work alongside the existing kitchen printers.
The Logwood system can support multiple screen operation modes to suit different kitchen
operations.
Logwood functionality includes:
5.1.1
Order Display Screens
o
Order by Order Display
o
Item Display
o
Product Item Display
o
Elapsed order time
o
Beep to alert new order
o
Identification of cooking instructions
o
Display the original ticket
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 33
o
5.1.2
Bump Bars
Expedite Screens
o
Snap shot of orders by Restaurant table
o
Elapsed time, with colour codes to highlight delays
o
Course identification
o
Orders on Hold
o
Bump Bars
Benefit:
Improved speed of service
Easy to use
Improved tracking and management of kitchen operations
6 Standalone Operation
The Active Business Series point of sale application supports basic standalone operations
in the event of failure to communicate with the point of sale server.
The application will support the following:
1. Item Sales Operations
2. Refunds
3. Bar Tabs
4. No Sale
5. Void
6. Local printing
7 Admissions
7.1.1 Direct Ticket Printing
The Admissions functionality provides the user with the ability to print directly from the terminal to the receipt / ticket printer.
Benefit:
Increased speed of receipt and ticket printing
7.1.2 Open Drawer Trading
The Open Drawer trading functionality available in the Admissions runtime immediately returns the user to the sales screen and enables the user to continue using the terminal
whilst the cash drawer is open.
Benefit:
Increased speed of service at Admissions points
7.1.3 On Screen Admissions Counter
The On-Screen Admissions counter identifies the number of tickets that have been sold
through the Admissions terminal.
Benefit:
Enables user to track Admissions counts, to maintain Health & safety regulations
Page: 34
© Torex Retail Holdings Limited 2009. All rights reserved.
7.1.4 Unattended EFT Admissions Kiosk ** NEW FOR 3.04 ** NOT IN 3.10
The Unattended EFT Admissions kiosk operates as a self-service terminal for Admissions
tickets. It provides the customer with the ability to purchase tickets using a credit or debit
card, thus beating the traditional admissions queues.
The Kiosk operation supports all of the Banks requirements to perform credit card transactions in an unattended environment.
Benefit:
Increase revenue by moving people into the venue quicker
Increase revenue by charging a premium for kiosk entry
Improve customer spend by providing a card payment service for admissions
Reduce ‘Walk off’ customer loss by reducing the length of queues
7.1.5 Kiosk Sales Report ** NEW FOR 3.04 **
The Kiosk Sales report function enables the user to identify how many tickets have been
sold through the unattended payment kiosks.
Benefit:
Enables user to track Admissions counts, to maintain Health & Safety regulations
7.1.6 Kiosk Audit Report ** NEW FOR 3.04 **
The Kiosk Audit Report function enables the user to audit the unattended kiosk events,
such as card declined, card retention alerts and payments.
Benefit:
Provides a tool for managers to deal with customer enquiries
Enable the manager to operate within the banks required processes
7.1.7 Kiosk Alerting ** NEW FOR 3.04 **
The Kiosk alerting features provides the Admissions counter staff with Alerts from the unattended payment kiosks.
Alerts include:
Printer Error
Out of Tickets
Card Jammed
Benefit:
Reduces the risk of the terminal being out of operation
7.1.8 Automated Kiosk Declarations ** NEW FOR 3.04 **
The Automatic Kiosk declarations functionality enables the system to automatically declare
the total EFTPOS payments as part of the End of Session process when the terminal is
closed.
Benefit:
Reduce time required for declarations
Reduce possibility of user error when declaring values
7.1.9
Cloakroom Tickets ** NEW FOR 3.09 **
For the cloakroom, two types of ticket are available, an individual and a group ticket.
1. When individual tickets are sold each item has two slips printed. One copy is given to
the customer, the other attached to the item left in the cloakroom. Each ticket has a different ID number.
2. For group items a slip is printed for each item but only one slip is printed for the customer showing the number of items deposited. Only one ID number is shown on all tickets.
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 35
8 Pre-Requisites
BOS
Software (Bin)
Install Backups (Based on retention dependent)
Reports (Based on retention dependent)
SQL Databases - Total
dbBOS database
dbCD database
dbTraining
FOS
Total Size for ABS3
Total Retail Logic software
(including Chip'n'Pin components)
ABS3 Software only
ABS3 Data Files
8.1
Hardware Requirements
BOS PC
Minimum
Recommended
2.5Ghz
Processor
850Mhz
Memory requirement
256
512
Processor
266Mhz
YES
Memory requirement
256Meg
YES
Keyboard
YES
YES
Mouse
YES
YES
Logical Drives
YES
YES
10/100Base Network
YES
YES
USB 1.0 / 1.1 Support
YES
YES
FOS PC
8.2
Software Requirements
SQL7 + SP4, SQL 2000,
Microsoft SQL
SQL 2005
Internet Information Services (IIS) for web reporting functionality
V5.0
Microsoft .Net Framework for web reporting functionality
v1.1
Page: 36
© Torex Retail Holdings Limited 2009. All rights reserved.
Minimum ABS software revision that 3.11 can be upgraded
from
ABS 3.10
Operating systems that will support 3.11
2000, XP
8.3
Communications Interfaces/Architecture Support
Serial / IP / Connector Box
YES
P.C PoS / Wedge Terminal Communications
YES
3.08 Supported system configurations
8.4
Single Box, Dual Box, U5R FoS
Dependencies
DL4 Licensing using Per Port DLL (up to v3.09 only)
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 37
9 Hardware Product List
All the following Hardware is currently approved installable and supportable through the Torex Hospitality Operations Department. All requests for hardware and / or architecture changes must be accompanied by a fully
completed and signed Product Change Control Form (available from the relevant Product Manager.)
Page: 38
© Torex Retail Holdings Limited 2009. All rights reserved.
9.1
IP Single Box Solution
9.1.1
Hardware Product List for IP Single Box Solution
Description
Back Office Server
Part Number
HP PC Black DX2000, C-1.5G,512MbRAM
HP-30085758(BPFA)
HP1020 USB Laser Printer
HP-1020USB(HHAA)
Brother Mono Network Laser Printer
HL5250DN(HFEA)
Large Cash Drawer, Charcoal,Std 24Volt
EP107XN(XUCA)
Medium Cash Drawer, Black,Std 24Volt
ICD-3S-423-BL-24V(CTMA)
Medium Cash Drawer, Epson Grey,Std 24Volt
ICD-3S-423-CG-24V(CTLA)
15" LCD monitor
V7-L15PS(EJCB)
17" LCD monitor
MON-VA702(EJHA)
Basic 5 port 10Mbps hub
DE-805TP(GHEA)
Etherfast 8 Port Hub 10/100
EFAH08W(GHCA)
3COM 16-port HUB - 10/100Mbps
3C16410(GHDA)
Router
ISDN Router - A/Telesyn
AT-AR300L-TPAD(GGAA)
EPOS Till
XN900,256mb,CFM,D3,Silver (HT121)
XN922CC-AE(XSMC)
Local Printer
Star Thermal POSPrinter with Spill proof cover
STAR-TSP743SPBL(HGUC)
Kitchen Printer
Star Dot matrix POSPrinter
STAR-SP542BL(HGVA)
Handheld
Symbol PPT4486 CE.NET 6 Key HHT
STPT430(CVEA)
Access Points
Wireless Access Point 802.11b/g
3CRWE454G72(CQUA)
Adapters
Wireless 11g/56Mb USB Adapter
3CRWE254G72(CQWA)
Back Office Printer
Cash Drawer
Screen
Hub
Wireless Options
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 39
9.2
IP Dual Box Solution
9.2.1
Hardware Product List for IP Dual Box Solution
Description
Back Office Server
Part Number
HP PC Black DX2000, C-1.5G,512MbRAM
HP-30085758(BPFA)
HP1020 USB Laser Printer
HP-1020USB(HHAA)
Brother Mono Network Laser Printer
HL5250DN(HFEA)
Large Cash Drawer, Charcoal,Std 24Volt
EP107XN(XUCA)
Medium Cash Drawer, Black,Std 24Volt
ICD-3S-423-BL-24V(CTMA)
Medium Cash Drawer, Epson Grey,Std 24Volt
ICD-3S-423-CG-24V(CTLA)
XN U5R,256mb,CFM,D3
XNU5R220-AB(ANBC)
HP PC Black DX2000, C-1.5G,512MbRAM
HP-30085758(BPFA)
15" LCD monitor
V7-L15PS(EJCB)
17" LCD monitor
MON-VA702(EJHA)
Basic 5 port 10Mbps hub
DE-805TP(GHEA)
Etherfast 8 Port Hub 10/100
EFAH08W(GHCA)
3COM 16-port HUB - 10/100Mbps
3C16410(GHDA)
Router
ISDN Router - A/Telesyn
AT-AR300L-TPAD(GGAA)
EPOS Till
XN900,256mb,CFM,D3,Silver (HT121)
XN922CC-AE(XSMC)
Local Printer
Star Thermal POSPrinter with Spill proof cover
STAR-TSP743SPBL(HGUC)
Kitchen Printer
Star Dot matrix POSPrinter
STAR-SP542BL(HGVA)
Handheld
Symbol PPT4486 CE.NET 6 Key HHT
STPT430(CVEA)
Access Points
Wireless Access Point 802.11b/g
3CRWE454G72(CQUA)
Adapters
Wireless 11g/56Mb USB Adapter
3CRWE254G72(CQWA)
Back Office Printer
Cash Drawer
Mini Controller/Fos
Server
Screen
Hub
Wireless Options
Page: 40
© Torex Retail Holdings Limited 2009. All rights reserved.
9.3
Generic U5R Serial Upgrade Solution
9.3.1
Hardware Product List for Generic ABS U5R Serial Upgrade Solution
Description
Back Office Server
Part Number
HP PC Black DX2000, C-1.5G,512MbRAM
HP-30085758(BPFA)
HP1020 USB Laser Printer
HP-1020USB(HHAA)
Brother Mono Network Laser Printer
HL5250DN(HFEA)
Large Cash Drawer, Charcoal,Std 24Volt
EP107XN(XUCA)
Medium Cash Drawer, Black,Std 24Volt
ICD-3S-423-BL-24V(CTMA)
Medium Cash Drawer, Epson Grey,Std 24Volt
ICD-3S-423-CG-24V(CTLA)
XN U5R,256mb,CFM,D3
XNU5R220-AB(ANBC)
15" LCD monitor
V7-L15PS(EJCB)
17" LCD monitor
MON-VA702(EJHA)
Basic 5 port 10Mbps hub
DE-805TP(GHEA)
Etherfast 8 Port Hub 10/100
EFAH08W(GHCA)
3COM 16-port HUB - 10/100Mbps
3C16410(GHDA)
Router
ISDN Router - A/Telesyn
AT-AR300L-TPAD(GGAA)
EPOS Till Classic
Convertor Box
XN900,256mb,CFM,D3,Silver (HT121)
XN922CC-AE(XSMC)
Classic Conectivity Box
XN900I-A(GFFA)
Local Printer
Star Thermal POSPrinter with Spill proof cover
STAR-TSP743SPBL(HGUC)
Kitchen Printer
Star Dot matrix POSPrinter
STAR-SP542BL(HGVA)
Handheld
Symbol PPT4486 CE.NET 6 Key HHT
STPT430(CVEA)
Access Points
Wireless Access Point 802.11b/g
3CRWE454G72(CQUA)
Adapters
Wireless 11g/56Mb USB Adapter
3CRWE254G72(CQWA)
Back Office Printer
Cash Drawer
Mini Controller
Screen
Hub
Wireless Options
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 41
10 Constraints And Limitations
10.1 Table Configuration Limitations
Area
Sales Families
FOS
BOS
EMS
23
9
Sales Categories
119
99
Sales Generic Sales Item Groups (GSI
Group)
999
Comment
999 Total of 9999
Sales Generic Sales Items (GSI)
4000
9999
Base Sales Items (BSI) Number
3999
99999
99999
Sales Item Terminators (SIT)
599
99999
99999
Sales Item Descriptors (SID)
499
99999
99999
Sales Item Preparators (SIP)
1999
99999
99999
BSI Routes
1999
99999
99999x99x99
Stock Families
n/a
99
Stock Categories
n/a
99
Stock Generic Sales Item Groups (GSI
Group)
n/a
Stock Generic Sales Items (GSI)
n/a
9999
Stock Items
n/a
99999
Recipes
n/a
99999
Recipe Components
n/a
n/a
99999x100
Sub Recipe Components
n/a
n/a
99999
Product Recipes
n/a
no limit
99999
Products
n/a
99999
99999
Suppliers
n/a
99999
9999
UOM
n/a
999
999
UOM Conversion
n/a
999
999x999
PILs
1999
99999
99999
PIL Entry
3999
99999x100
99999x100
Key Map
59
999
999
3999
99999x100
99999
PAMs
999
99999
99999
PAM Parms
999
no limit
99999
Key Position
PLU
70
Trading Areas
39
Page: 42
999 Total of 9999
99999
999 999 per outlet
© Torex Retail Holdings Limited 2009. All rights reserved.
Area
FOS
BOS
EMS
Comment
Trading Modes
10
999 999 per outlet
Style of Terminal Operation (Runtimes)
99
99
Tax
49
99
99
Terminals
99
999
999
Cash Drawers
99
Printers
99
No of PDGs
99
Spread across xx Trading Areas
20
9 per outlet 9 per terminal FOS only supports 1
cash drawer per terminal
99
99
999
999
999
1000
no limit
no limit
Payment Methods
30
99
99 Restricted to 49 payment
methods on FOS Declarations (and 20 on
handheld)
Currencies
99
99
99
EFTPOS: Acquirer
10
99
99
1200
99
99999
12
12
n/a
8 lines
1 record
1 record
Each PDG limited to x Printers
Promotions
Promotion Parameters
EFTPOS: Card Parameters
Key Tracking Items
Advanced Deposits Message
4
Tab Numbers
9999
Table Numbers
9999
Easy Tables
70 per PIL
Restricted to no of tables
on PIL.
Trigger Headers
999
999
99
Trigger Parameters
499
499
99x999
9999
99999
99
Service Charge Parameters
Report Groups
99 Reports are constrained
by the data sent via trickle and the stored procedures.
Reports
999
Columns
9999
FOS Users
Order Takeover
999
500 servers
Stock on handhelds
Automatic Allowance
© Torex Retail Holdings Limited 2009. All rights reserved.
Only available using
Windows 2000.
No limit
Page: 43
The following POS modules can only run from the Management Menu:
POS Module
Description
CLRDWN
Clear Dispenses
DALKEY
Touch Buttons
MIC101
Menu Item Countdown Report
PAYS
Hotel Payment Codes Setup Utility
POS002
POS User Maintenance
POS003
Mode-Map Change (Area)
POS004
Server Training
POS005
Sign Servers On
POS006
Cash Lift
POS007
Manager Details
POS008
Sales Operation
POS009
Sign Servers Off
POS011
Product Lists
POS012
Open Orders Report
POS013
Cash Check Report
POS014
Active Servers
POS015
Start Session Start Day
POS016
Start Terminal
POS017
Business Summary
POS019
Event Audit Trail
POS020
Cash Drawer Change
POS021
Increase Float
POS022
End of Day
POS025
Staff List
POS026
Transaction Audit Trail
POS028
Emergency Closedown
POS037
Kick Terminal
POS066
Change Trading Mode (Terminal)
POS068
Business Summary by Category
POS109
Terminal Sales Report (Family)
RMPOST
Print Posted Room Transfers
RMUNPT
Print Unposted Room Transfers
ROH001
Re-assign Table/Order On Hold
SET001
Adjust Contrast
SET002
Set Viewing Angle
SET003
Adjust Volume
Page: 44
© Torex Retail Holdings Limited 2009. All rights reserved.
POS Module
Description
SET004
Set Beeper Volume
SHIFTS
Setup Shift Times
SRP001
Server Reprint
TALKST
Hotel Link Status
© Torex Retail Holdings Limited 2009. All rights reserved.
Page: 45
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