Maintenance and Service Guide

Maintenance and Service Guide

Maintenance and Service

Guide

HP Compaq nc6220 and nc6230

Notebook PC

Document Part Number: 371035-001

February 2005

This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.

© Copyright 2005 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel, Celeron, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Compaq nc6220 and nc6230 Notebook PC

First Edition February 2005

Document Part Number: 371035-001

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–10

3.4 Miscellaneous Cables Kit . . . . . . . . . . . . . . . . . . . . 3–11

3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–12

3.6 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–13

3.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–15

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

Maintenance and Service Guide iii

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4

5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.5 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.6 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.7 MultiBay II Device . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.8 External Memory Module . . . . . . . . . . . . . . . . . . . . 5–13

5.9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.11 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.12 TPM Security Card . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.13 Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23

5.14 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.15 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

5.16 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.17 Internal Memory Module . . . . . . . . . . . . . . . . . . . 5–30

5.18 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32

5.19 Mini PCI Communications Card. . . . . . . . . . . . . . 5–34

5.20 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–36

5.21 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39

5.22 Serial Connector Module . . . . . . . . . . . . . . . . . . . 5–43

5.23 Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–45

5.24 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–49

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

Index

iv Maintenance and Service Guide

1

Product Description

The HP Compaq nc6220 and nc6230 Notebook PCs offer advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support.

HP Compaq nc6220 and nc6230 Notebook PCs

Maintenance and Service Guide 1–1

Product Description

1.1 Features

The following processors are available, varying by notebook model:

Intel Pentium M 770 (2.13-GHz)

Intel Pentium M 760 (2.00-GHz)

Intel Pentium M 750 (1.86-GHz)

Intel Pentium M 740 (1.73-GHz)

Intel Pentium M 730 (1.60-GHz)

Intel Celeron M 1.50-GHz)

The following displays are available, varying by notebook model:

14.1-inch, SXGA, TFT (1400 × 1050) with over

16.8 million colors

14.1-inch, XGA, TFT (1280 × 800) with over 16.8 million colors

The following high-capacity hard drives are available, varying by notebook model:

60-GB (7200-rpm)

80-GB, 60-GB, 40-GB (5400-rpm)

256-MB DDR2 synchronous DRAM (SDRAM) at 400 and

533 MHz, expandable to 2.0 GB

Microsoft® Windows® XP Home Edition or Windows XP

Professional, varying by notebook model

Full-size Windows keyboard with embedded numeric keypad

TouchPad pointing device, including a dedicated vertical scroll region

Integrated 10Base-T/100Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack

Integrated high-speed 56K modem with RJ-11 jack

Integrated wireless support for Mini PCI IEEE 802.11a/b/g or

802.11b/g WLAN device

1–2 Maintenance and Service Guide

Product Description

Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards, varying by notebook model

External 65-watt AC adapter with 3-wire power cord, varying by notebook model

6-cell Li-Ion battery pack

Stereo speakers

Volume up, volume mute, and volume down buttons

Support for the following optical drives:

DVD-ROM Drive

DVD+RW/R and CD-RW Combo Drive

DVD/CD-RW Combo Drive

Connectors:

Audio-out (headphone)

Audio-in (microphone)

Universal Serial Bus (USB) v. 2.0 (3 ports)

Power

External monitor

RJ-11 (modem)

RJ-45 (network)

IEEE 1394

Travel battery

SD Card slot

Smart card reader

Infrared

Parallel port

S-Video-out

Docking connector

Maintenance and Service Guide 1–3

Product Description

1.2 Resetting the Notebook

If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1. Prepare the notebook for disassembly (refer to

Section 5.3,

“Preparing the Notebook for Disassembly,” for more

information).

2. Remove the real-time clock (RTC) battery (refer to

Section 5.24, “System Board,”

for more information on removing and replacing the RTC battery).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the notebook.

5. Connect AC power to the notebook. Do not reinsert any battery packs at this time.

6. Turn on the notebook.

All passwords and all CMOS settings have been cleared.

1–4 Maintenance and Service Guide

Product Description

1.3 Power Management

The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Battery calibration

Lid switch standby/resume

Power/standby button

Advanced Configuration and Power Management (ACPM) compliance

Maintenance and Service Guide 1–5

Product Description

1.4 External Components

The external components on the front of the notebook are shown below and described in Table 1-1.

Front Components

Item Component

1 Wireless light

2

Table 1-1

Front Components

Power/standby light

Function

On: an integrated wireless device has been turned on.

On: Notebook is turned on.

Blinking: Notebook is in standby.

Off: Notebook is off.

1–6 Maintenance and Service Guide

Product Description

Table 1-1

5

6

Front Components (Continued)

Item Component Function

3 Battery light

4

7

Integrated Drive

Electronics (IDE) drive light

Display release latch

Infrared port

Speakers (2)

Amber: A battery pack is charging.

Green: A battery pack is close to full charge capacity.

Blinking amber: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly.

Off: If the notebook is connected to an external power source, the light is turned off when all batteries in the notebook are fully charged. If the notebook is not connected to an external power source, the light is turned off until the battery reaches a low-battery condition.

On: A drive in the hard drive bay or

MultiBay II is being accessed.

Opens the notebook.

Provides wireless communication between the notebook and an optional

IrDA-compliant device.

Produce stereo sound.

Maintenance and Service Guide 1–7

Product Description

The external components on the right side of the notebook are shown below and described in Table 1-2.

Right-Side Components

1–8 Maintenance and Service Guide

Product Description

5

6

2

3

4

Table 1-2

Right-Side Components

Item Component

1 Audio-out

(headphone) jack

Internal microphone

Audio-in

(microphone) jack

USB ports (2)

Function

Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio.

Records sound.

Connects an optional microphone.

MultiBay II

Serial port

Connects USB 1.1- and 2.0-compliant devices to the notebook using a standard

USB cable.

Holds a MultiBay II device.

Connects an optional serial device.

Maintenance and Service Guide 1–9

Product Description

The external components on the left side of the notebook are shown below and described in Table 1-3.

Left-Side Components

2

3

Table 1-3

Left-Side Components

Item Component

1 Security cable slot

Function

Attaches an optional security cable to the notebook.

RJ-45 (network) jack

RJ-11 (modem) jack

Ä

The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.

Connects a network cable.

Connects the modem cable.

1–10 Maintenance and Service Guide

Product Description

5

6

7

8

9

Table 1-3

Left-Side Components (Continued)

Item Component Function

4 Vent Enables airflow to cool internal components.

USB port

PC Card slot

PC Card eject button

Smart card reader

SD Card slot

Ä

To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.

Connects USB 1.1- and 2.0-compliant devices to the notebook using a standard

USB cable.

Supports optional Type I or Type II

PC Cards.

Ejects an optional PC Card from the

PC Card slot.

Accepts smart cards.

Accepts Secure Digital (SD) Memory

Cards.

Maintenance and Service Guide 1–11

Product Description

The external components on the rear panel of the notebook are shown below and described in Table 1-4.

Rear Panel Components

1–12 Maintenance and Service Guide

Product Description

Table 1-4

Rear Panel Components

Item Component

1 External monitor port

2

3

Power connector

S-Video-out jack

Function

Connects an optional external monitor or overhead projector.

Connects an AC adapter or an optional automobile or aircraft adapter.

Is a 7-pin, dual-purpose jack.

It connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card by means of an optional, standard (4-pin)

S-Video cable.

The extra 3 pins also enable an optional

S-Video-to-composite adapter to be used with the notebook.

Maintenance and Service Guide 1–13

Product Description

The standard keyboard components of the notebook are shown below and described in Table 1-5.

Standard Keyboard Components

1–14 Maintenance and Service Guide

Product Description

2

3

4

5

6

7

Table 1-5

Standard Keyboard Components

Item Component

1

f1

to f12 keys (12)

8

caps lock

key

fn

key

Windows logo key

Windows applications key

Arrow keys

Embedded numeric keypad

num lock

key

Function

Execute frequently used system functions when pressed in combination with the fn key.

Enables caps lock and turns on the caps lock light.

Executes frequently used system functions when pressed in combination with a function key or the

esc

key.

Displays the Windows Start menu.

Displays a shortcut menu for items beneath the pointer.

Moves the cursor around the screen.

Can be used like the keys on an external numeric keypad.

Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.

Maintenance and Service Guide 1–15

Product Description

The notebook top components are shown below and described in

Table 1-6.

Top Components, Part 1

1–16 Maintenance and Service Guide

Product Description

7

8

6

Wireless light

Table 1-6

Top Components, Part 1

Item Component

1

2

Power/standby light

Power/standby button

3

4

5

Info Center button

Display switch

Wireless button

Function

On: The notebook is on.

When the notebook is:

■ Off, press and release to turn on the notebook.

■ In standby, press and release to exit standby.

■ In hibernation, press and release to restore from hibernation.

If the system has stopped responding and Windows shutdown procedures cannot be used, press to the left and hold for 5 seconds to turn off the notebook.

Enables you to view a list of commonly used software solutions.

Initiates standby if the display is closed while the notebook is turned on.

Enables/disables the WLAN and

Bluetooth® devices.

On: An integrated wireless device is hardware enabled.

Turns on Presentation mode.

9

Presentation mode button

Caps lock light

Num lock light

Volume mute button

On: caps lock is on.

On: num lock is on or the embedded numeric keypad is enabled.

Turns off the notebook sound.

Maintenance and Service Guide 1–17

Product Description

The notebook top components are continued below and described in Table 1-7.

Top Components, Part 2

1–18 Maintenance and Service Guide

Product Description

Item Component

1

2

Volume down button

Volume up button

3 Pointing stick

4

5

6

7

Table 1-7

Top Components, Part 2

Left/right pointing stick buttons

TouchPad scroll zone

Left/right TouchPad buttons

TouchPad

Function

Decreases notebook sound.

Increases notebook sound.

Moves the pointer and selects or activates items on the screen.

Function like the left and right buttons on an external mouse.

Scrolls up or down.

Function like the left and right buttons on an external mouse.

Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.

Maintenance and Service Guide 1–19

Product Description

The external components on the bottom of the notebook are shown below and described in Table 1-8.

Bottom Components

1–20 Maintenance and Service Guide

Product Description

Table 1-8

Bottom Components

5

6

3

4

Item Component

1

2

Primary battery bay

Primary battery locking latch

Travel battery connector

Expansion memory module compartment

Hard drive bay

Docking connector

Function

Holds the primary battery pack.

Secures the primary battery pack into the battery bay.

Connects an optional travel battery.

Accepts one optional memory module.

7

8

Primary battery release latch

Vents (3)

Holds the primary hard drive.

Connects the notebook to an optional docking device.

Releases the primary battery pack from the battery bay.

Enable airflow to cool internal components.

Ä

To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.

Maintenance and Service Guide 1–21

Product Description

1.5 Design Overview

This section presents a design overview of key parts and features

of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and

Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

Memory module

Mini PCI communications devices

Hard drive

Display

Keyboard and TouchPad

Audio

Intel Pentium M and Intel Celeron M processors

PC Card

Ä

CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the notebook.

The notebook uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications.

Exhaust air is displaced through the ventilation grill located on the left side of the notebook.

1–22 Maintenance and Service Guide

2

Troubleshooting

Å

WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Computer Setup

Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load. This utility includes settings that are not available in Windows.

Using Computer Setup

Information and settings in Computer Setup are accessed from the Main, Security, Advanced, or Tools menus:

1. Turn on or restart the notebook. Press

f10

while the

F10 = ROM-Based Setup message is displayed in the lower-left corner of the screen.

To change the language, use the cursor control keys to navigate to the Advanced menu.

To view navigation information, press

f1

.

To return to the Computer Setup menu, press

esc

.

Maintenance and Service Guide 2–1

Troubleshooting

2. Select the Main, Security, Advanced, or Tools menu.

3. To close Computer Setup and restart the notebook:

Select Exit > Exit Saving Changes, and then press

enter

.

- or -

Select Exit > Exit Discarding Changes, and then press

enter

.

- or -

Select Exit > Load Setup Defaults, and then press

enter

.

4. When you are prompted to confirm your action, press

f10

.

Selecting from the Main Menu

Select

System Information

Table 2-1

Main Menu

To Do This

■ Change the system time and system date.

■ View identification information about the notebook.

■ View specification information about the processor, memory and cache size, and system ROM.

2–2 Maintenance and Service Guide

Troubleshooting

Selecting from the Security Menu

Table 2-2

Security Menu

Select

Administrator Password

To Do This

Enter, change, or delete an Administrator password.

Power-on Password

DriveLock Passwords

Password Options

Password options can be selected only when a power-on password has been set.

Enter, change, or delete a power-on password.

Enable/disable DriveLock; change a DriveLock user or master password.

DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the notebook.

Enable/disable:

■ QuickLock

■ QuickLock on Standby

■ QuickBlank

To enable QuickLock on Standby or

QuickBlank, you must first enable

QuickLock.

Device Security Enable/disable:

■ Diskette drive startup*

■ CD-ROM or diskette startup

Settings for a DVD-ROM can be entered in the CD-ROM field.

*Not applicable to SuperDisk LS-120 drives.

Maintenance and Service Guide 2–3

Troubleshooting

Selecting from the Advanced Menu

Select

Language

Boot Order

Accessibility Options

Video Memory

Table 2-3

Advanced Menu

To Do This

Change the Computer Setup language.

Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

Allows electronic and information technology to be accessible to people with varying ranges of abilities.

Displays the amount of video memory available on the notebook.

Selecting from the Tools Menu

Select

Hard Drive Self Test

Table 2-4

Tools Menu

To Do This

Run a quick comprehensive self test on hard drives in the system that support the test features.

2–4 Maintenance and Service Guide

Troubleshooting

2.2 Troubleshooting Flowcharts

Table 2-5

Troubleshooting Flowcharts Overview

2.7

2.8

2.9

2.10

2.11

2.12

2.13

Flowchart Description

2.1

2.2

2.3

“Flowchart 2.1—Initial Troubleshooting”

“Flowchart 2.2—No Power, Part 1”

“Flowchart 2.3—No Power, Part 2”

2.4

2.5

2.6

“Flowchart 2.4—No Power, Part 3”

“Flowchart 2.5—No Power, Part 4”

“Flowchart 2.6—No Video, Part 1”

“Flowchart 2.7—No Video, Part 2”

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

“Flowchart 2.9—No Operating System (OS) Loading”

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”

“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”

“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”

“Flowchart 2.13—No OS Loading, Diskette Drive”

Maintenance and Service Guide 2–5

Troubleshooting

Table 2-5

Troubleshooting Flowcharts Overview (Continued)

2.17

2.18

2.19

2.20

Flowchart Description

2.14

2.15

2.16

“Flowchart 2.14—No OS Loading, Optical Drive”

“Flowchart 2.15—No Audio, Part 1”

“Flowchart 2.16—No Audio, Part 2”

“Flowchart 2.17—Nonfunctioning Device”

“Flowchart 2.18—Nonfunctioning Keyboard”

“Flowchart 2.19—Nonfunctioning Pointing Device”

“Flowchart 2.20—No Network/Modem Connection”

2–6 Maintenance and Service Guide

Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Y

Beeps,

LEDs, or error messages?

N

Is there video?

(no boot)

N

Y

N

Is the OS loading?

Y

N

Is there sound?

Y

Go to

“Flowchart

2.2—No Power,

Part 1.”

Check

LED board, speaker connections.

N

All drives working?

Go to

“Flowchart

2.17—Nonfunction ing Device.”

Go to

“Flowchart

2.6—No Video,

Part 1.”

Y

Go to

“Flowchart

2.9—No Operating

System (OS)

Loading.”

Y

Go to

“Flowchart

2.15—No Audio,

Part 1.”

Y

Keyboard/ pointing device working?

Connecting to network or modem?

N

Go to

“Flowchart

2.18—Nonfunction ing Keyboard”

or

“Flowchart

2.19—Nonfunction ing Pointing

Device.”

N

Go to

“Flowchart

2.20—No

Network/Modem

Connection.”

End

Maintenance and Service Guide 2–7

Troubleshooting

Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from docking device

(if applicable).

N

Power up on battery power?

Y

N

Power up on AC power?

Y

N

Power up in docking device?

Y

Reset

power.*

Reset

power.*

Done

1. Reseat the power cables in the docking device and at the AC outlet.

2. Ensure the AC power source is active.

3. Ensure that the power strip is working.

Y N

Done

Power up in docking device?

Y

Y

Power up on battery power?

Power up on AC power?

N

N

Go to

“Flowchart

2.3—No Power,

Part 2.”

Go to

“Flowchart

2.4—No Power,

Part 3.”

*NOTES

1. On select models, there is a separate reset button.

2. On select models, the notebook can be reset using the standby switch and either the lid switch or the main power switch.

Go to

“Flowchart

2.8—Nonfunctioning

Docking Device (if applicable).”

2–8 Maintenance and Service Guide

Flowchart 2.3—No Power, Part 2

Continued from

“Flowchart

2.2—No Power,

Part 1.”

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

N

Y

Check battery by recharging it, moving it to another notebook, or replacing it.

N

Power on?

Done

Replace power supply

(if applicable).

N

Done

Power on?

Go to

“Flowchart

2.4—No Power,

Part 3.”

Y

Done

Troubleshooting

Maintenance and Service Guide 2–9

Troubleshooting

Flowchart 2.4—No Power, Part 3

Continued from

“Flowchart

2.3—No Power,

Part 2.”

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in notebook and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Done

External

Internal or external AC adapter?

Internal

Go to

“Flowchart

2.5—No Power,

Part 4.”

N

Y

Replace external

AC adapter.

Power on?

Done

2–10 Maintenance and Service Guide

Flowchart 2.5—No Power, Part 4

Continued from

“Flowchart

2.4—No Power,

Part 3.”

Open notebook.

N

Loose or damaged parts?

Y

Close notebook and retest.

N

Power on?

Y

Done

Reseat loose components and boards and replace damaged items.

Replace the following items (if applicable). Check notebook operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*NOTE: Replace these items as a set to prevent shorting out among components.

Troubleshooting

Maintenance and Service Guide 2–11

Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or docking device?

Docking Device

Go to

“Flowchart

2.7—No Video,

Part 2.”

Stand-alone

*NOTE: To change from internal to external display, use the hotkey combination.

Y

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

N

Video OK?

Done

Y

Press lid switch to ensure operation.

Y

Video OK?

Done Video OK?

Done

N

Y

Check for bent pins on cable.

Video OK?

N

N

Replace the following one at a time. Test after each replacement.

1. Cable between notebook and notebook display (if applicable)

2. Display

3. System board

N

Try another display.

Internal and external video OK?

Replace system board.

Y

Done

Done

2–12 Maintenance and Service Guide

Troubleshooting

Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Remove notebook from docking device, if connected.

Adjust display brightness.

Check brightness of external monitor.

Y

N

Video OK?

N

Go to “A” in

“Flowchart

2.6—No Video,

Part 1.”

N

Video OK?

Y

Check that notebook is properly seated in docking device, for bent pins on cable, and for monitor connection.

Y

Video OK?

Done

Try another external monitor.

Adjust external monitor display.

Y

Internal and external video OK?

N

Go to

“Flowchart

2.8—Nonfunctioning

Docking Device (if applicable).”

Done

Done

Maintenance and Service Guide 2–13

Troubleshooting

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Nonfunctioning docking device.

Reseat power cord in docking device and power outlet.

Check voltage setting on docking device.

Reset monitor cable connector at docking device.

Docking device operating?

Y

N

Remove notebook, reseat all internal parts, and replace any damaged items in docking device.

Done

Reinstall notebook into docking device.

N

Docking device operating?

Y

Done

Replace the following docking device components one at a time. Check notebook operation after each replacement.

1. Power supply

2. I/O board

3. Backplane board

4. Switch box

5. Docking device motor mechanism

2–14 Maintenance and Service Guide

Troubleshooting

Flowchart 2.9—No Operating System (OS)

Loading

No OS loading.*

Reseat power cord in docking device and power outlet.

No OS loading from hard drive,

go to

“Flowchart 2.10—No OS Loading,

Hard Drive, Part 1.”

No OS loading from diskette drive,

go to

“Flowchart 2.13—No OS Loading,

Diskette Drive.”

No OS loading from optical drive, go to

“Flowchart 2.14—No OS Loading,

Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection.”

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.

Maintenance and Service Guide 2–15

Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

OS not loading from hard drive.

Nonsystem disk message?

Y

N

Reseat external hard drive.

Y

OS loading?

N

N

Boot from

CD?

Y

Y

Check the Setup utility for correct booting order.

Boot from hard drive?

N

Done

Go to

“Flowchart

2.11—No OS

Loading,

Hard Drive, Part 2.”

Done

N

Boot from diskette?

Y

Y

Change boot priority through the Setup utility and reboot.

N

Boot from hard drive?

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

2–16 Maintenance and Service Guide

Troubleshooting

Flowchart 2.11—No OS Loading, Hard Drive,

Part 2

Continued from

“Flowchart

2.10—No OS

Loading,

Hard Drive, Part 1.”

N

Disc or diskette in drive?

Y

1. Replace hard drive.

2. Replace system board.

Reseat hard drive.

Hard drive accessible?

Y

Done

N

Remove disc or diskette and reboot.

Run FDISK.

Boot from hard drive?

Y

N

Y

Boot from diskette drive?

N

N

Hard drive accessible?

Y

Go to

“Flowchart

2.12—No OS

Loading,

Hard Drive, Part 3.”

Done

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Done

Y

Y

Hard drive partitioned?

N

Hard drive formatted?

N

Create partition, and then format hard drive to bootable

C:\ prompt.

Format hard drive and bring to a bootable

C:\ prompt.

Y

Notebook booted?

N

Go to

“Flowchart

2.12—No OS

Loading,

Hard Drive, Part 3.”

Load OS using

Operating System disc

(if applicable).

Maintenance and Service Guide 2–17

Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive,

Part 3

Y

Continued from

“Flowchart

2.11—No OS

Loading,

Hard Drive, Part 2.”

N

System files on hard drive?

Virus on hard drive?

Y

N

Run SCANDISK and check for bad sectors.

Clean virus.

Install OS and reboot.

OS loading from hard drive?

Y

N

Diagnostics on disc or diskette?

Y

N

Done

Replace hard drive.

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.

Boot from hard drive?

Replace hard drive.

Y

Done

2–18 Maintenance and Service Guide

Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

Nonsystem disk message?

Y

Bootable diskette in drive?

N

Install bootable diskette and reboot notebook.

N

N

Boot from another device?

Y

Y

Diskette drive enabled in the Setup utility?

N

N

Is diskette drive boot order correct?

Y

Go to

“Flowchart

2.17—Nonfunction ing Device.”

Enable drive and cold boot notebook.

Y

Reset the notebook.

Refer to

Section 1.2,

“Resetting the

Notebook,”

for instructions.

N

Check diskette for system files.

Try different diskette.

N

Nonsystem disk error?

Y

Replace the following components individually, retesting after each replacement:

Diskette drive

OS loading?

Y

Done

Change boot priority using the Setup utility.

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Maintenance and Service Guide 2–19

Troubleshooting

Flowchart 2.14—No OS Loading, Optical Drive

Y N

No OS loading from

CD-ROM or

DVD-ROM drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot notebook.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Reset the notebook.

Refer to

Section 1.2,

“Resetting the

Notebook,” for

instructions.

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Correct boot order using the Setup utility.

2–20 Maintenance and Service Guide

Troubleshooting

Flowchart 2.15—No Audio, Part 1

Y

No audio.

Turn up audio internally or externally.

Audio?

N

Done

N

Notebook in docking device

(if applicable)?

Y

Go to

“Flowchart

2.16—No Audio,

Part 2.”

N

Undock

Internal audio?

Y

Replace the following docking device components one at a time, as applicable.

Check audio status after each change.

1. Reseat docking device audio cable.

2. Replace audio cable.

3. Replace speaker.

4. Replace docking device audio board.

5. Replace backplane board.

6. Replace I/O board.

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

N

Audio?

Y

Done

Maintenance and Service Guide 2–21

Troubleshooting

Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart

2.15—No Audio,

Part 1.”

Audio driver in OS configured?

N

Reload audio drivers.

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Y

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in notebook

(if applicable).

Audio?

Y

N

Replace the following components individually, retesting after each replacement:

Internal speakers.

Audio board (if applicable).

Done

2–22 Maintenance and Service Guide

Flowchart 2.17—Nonfunctioning Device

Nonfunctioning device.

Troubleshooting

Reseat device.

Clear

CMOS.

Y

Reattach device.

Close notebook, plug in power, and reboot.

N

Device boots properly?

Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Replace hard drive.

Fix or replace broken item.

Go to

“Flowchart

2.9—No

Operating System

(OS) Loading.”

Replace NIC.

If integrated NIC, replace system board.

Y

Device boots properly?

N

Done

Replace diskette drive.

Done

Maintenance and Service Guide 2–23

Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Connect notebook to good external keyboard.

N

External device works?

Y

Y

Reseat internal keyboard connector

(if applicable).

Keyboard operating properly

N

Replace system board.

Replace internal keyboard or cable.

Done

N

Keyboard operating properly

Y

Replace system board.

Done

2–24 Maintenance and Service Guide

Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing

Device

Pointing device not operating properly.

Connect notebook to good external pointing device.

N

External device works?

Y

Reseat internal pointing device connector

(if applicable).

Y

Pointing device operating properly

N

Done

Replace system board.

Replace internal pointing device or cable.

N

Pointing device operating properly

Y

Replace system board.

Done

Maintenance and Service Guide 2–25

Troubleshooting

Flowchart 2.20—No Network/Modem

Connection

No network or modem connection.

Network or modem jack active?

N

Y

Y

Digital line?

N

Y

NIC/modem configured in OS?

N

Disconnect all power from the notebook and open.

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

N

Network or modem connection working?

Y

Replace NIC/modem

(if applicable).

Done

Reseat NIC/modem

(if applicable).

N

Network or modem connection working?

Y

Done

Replace system board.

2–26 Maintenance and Service Guide

3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.

Serial Number Location

Maintenance and Service Guide 3–1

Illustrated Parts Catalog

3.2 Notebook Major Components

3–2

Notebook Major Components

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1

Spare Parts: Notebook Major Components

2

3

4

5

Item Description

1

Spare Part

Number

Display assemblies (include wireless antenna boards and cables)

14.1-inch, SXGA, TFT

14.1-inch, XGA, TFT

379793-001

379792-001

Switch cover

379794-001

379807-001

379795-001

TPM security card

LED board (includes LED board cable)

Keyboards

Belgium

Brazil

Czech Republic

Denmark

France

French Canada

Germany

Greece

Hungary

Iceland

International

Israel

Italy

Japan

Korea

378188-A41

378188-201

378188-221

378188-081

378188-051

378188-121

378188-041

378188-151

378188-211

378188-DD1

378188-021

378188-BB1

378188-061

378188-291

378188-AD1

Latin America

Norway

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

378188-161

378188-091

378188-131

378188-251

378188-171

378188-231

378188-BA1

378188-071

378188-101

378188-111

378188-AB1

378188-281

378188-141

378188-031

378188-001

Maintenance and Service Guide 3–3

Illustrated Parts Catalog

3–4

Notebook Major Components

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1

Spare Parts: Notebook Major Components (Continued)

9

10

11

12

Item Description

6

7

8

Fan

Heat sink (includes thermal paste)

Processors (include thermal paste)

Intel Pentium M 770 (2.13-GHz)

Intel Pentium M 760 (2.00-GHz)

Intel Pentium M 750 (1.86-GHz)

Intel Pentium M 740 (1.73-GHz)

Intel Pentium M 730 (1.60-GHz)

Intel Celeron M 730 (1.5-GHz)

TouchPad (includes TouchPad cable)

Top cover

Modem board

Memory modules (PC2-3200, CL3)

1024 MB

512 MB

256 MB

Spare Part

Number

378233-001

379799-001

379806-001

379805-001

379804-001

379803-001

379802-001

379801-001

379798-001

379796-001

380774-001

373121-001

373120-001

373119-001

Maintenance and Service Guide 3–5

Illustrated Parts Catalog

3–6

Notebook Major Components

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1

Spare Parts: Notebook Major Components (Continued)

14a

14b

14c

14d

14e

Item Description

13

Spare Part

Number

Mini PCI communications cards

802.11b/g combination WLAN card, for use internationally

802.11b/g combination WLAN card, for use Japan

802.11b/g combination WLAN card, for use in the United States

373032-002

373032-291

373032-001

802.11a/b/g combination WLAN card, for use in

Europe, Middle East, Africa

802.11a/b/g combination WLAN Mini PCI communications card for use Japan

802.11a/b/g combination WLAN card, for use internationally

802.11a/b/g combination WLAN card, for use Japan

802.11a/b/g combination WLAN card, for use in MOW

802.11a/b/g combination WLAN card, for use in the United States

802.11a/b/g High Band combination WLAN card

Miscellaneous Plastics Kit

373900-021

373900-291

373033-002

373033-291

373900-001

373033-001

373901-001

379812-001

Includes:

PC Card slot space saver

Speaker

RTC battery

Memory module compartment cover (includes 1 captive screw)

Hard drive cover (includes 2 captive screws)

Not illustrated:

Notebook feet

Base enclosure screw caps

Display bezel rubber caps

MultiBay II space saver

Maintenance and Service Guide 3–7

Illustrated Parts Catalog

3–8

Notebook Major Components

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1

Spare Parts: Notebook Major Components (Continued)

Spare Part

Number Item Description

15 System boards (include RJ-11 connector and cable)

Includes 64 MB of discrete video memory

Includes 32 MB of discrete video memory

Includes UMA video memory

16

17

18

19

20

21

22

Serial connector module (includes serial connector module cable)

Base enclosure

MultiBay II devices

8X Max DVD-ROM drive

DVD+RW/R and CD-RW Combo Drive

DVD/CD-RW Combo Drive

Broadcomm Bluetooth wireless board (includes

Bluetooth board cable)

Audio boards (include audio board cables)

For use with system boards with discrete video memory

For use with system boards with UMA video memory

Battery packs

6-cell, 4.8-AHr

6-cell, 4.8-AHr

8-cell, travel battery

Hard drives (include frame and connector)

7200-rpm

60-GB 380950-001

5400-rpm

80-GB

60-GB

40-GB

382909-001

379790-001

379791-001

378227-001

379797-001

373314-001

375557-001

373315-001

367871-001

385498-001

379811-001

372772-001

367457-001

367456-001

379810-001

379809-001

379808-001

Maintenance and Service Guide 3–9

Illustrated Parts Catalog

3.3 Miscellaneous Plastics Kit

Table 3-2

Spare Part Number 379812-001

4

5

6

2

3

7

8

Item Description

1 PC Card slot space saver

Speaker

RTC battery

Hard drive cover (includes 2 captive screws)

Memory module compartment cover (includes 1 captive screw)

Notebook feet (4)

Base enclosure rubber screw caps (2)

MultiBay II space saver

Not illustrated: Display bezel rubber caps

3–10 Maintenance and Service Guide

Illustrated Parts Catalog

3.4 Miscellaneous Cables Kit

5

6

2

3

4

Item

1

Table 3-3

Spare Part Number 389013-001

Description

LED board cable

Bluetooth board cable

RJ-11 connector module with cable

Audio board cables (two, one for use on models with system boards with discrete video memory, one for use on models with system boards with UMA video memory)

TouchPad cable

Serial connector board cable

Not illustrated: Speaker cable (for use on models with system boards with discrete video memory)

Maintenance and Service Guide 3–11

Illustrated Parts Catalog

3.5 Mass Storage Devices

Table 3-4

Spare Part Number Information

Item Description

1

2

Hard drives (include frame and connector)

7200-rpm

60-GB 380950-001

5400-rpm

80-GB

60-GB

40-GB

Optical drives (include bezel)

8X Max DVD-ROM drive

DVD+RW/R and CD-RW Combo Drive

DVD/CD-RW Combo Drive

Spare Part

Number

379810-001

379809-001

379808-001

373314-001

375557-001

373315-001

3–12 Maintenance and Service Guide

Illustrated Parts Catalog

3.6 Miscellaneous (Not Illustrated)

Table 3-5

Spare Part Information

Description

Adjustable notebook stand

HP Advanced Docking Stand

HP Docking Stand

Docking Stand Miscellaneous Plastics Kit

Carrying cases

Nylon top load

Nylon entry level

External MultiBay II

External MultiBay II USB cable and stand

External MultiBay II power cable

USB 1.1 diskette drive

Spare Part

Number

372420-001

374804-001

374803-001

380045-001

325815-001 and

325815-002

325814-001

367621-001

367622-001

367870-001

359118-001

Maintenance and Service Guide 3–13

Illustrated Parts Catalog

Table 3-5

Spare Part Information (Continued)

Spare Part

Number Description

Power supplies

65 watt AC adapter

65 watt, slim profile AC adapter

Power cords

For use in:

Australia and New Zealand

Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden

Brazil

Canada, French Canada, Latin America, Taiwan,

Thailand, and the United States

Denmark

Hong Kong and the United Kingdom

Israel

Italy

Japan

Korea

Sweden

239704-001

381090-001

246959-011

246959-021

246959-201

246959-001

246959-081

246959-031

246959-BB1

246959-061

246959-291

246959-AD1

246959-AG1

3–14 Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-5

Spare Part Information (Continued)

Description

Screw Kit (includes the following screws; refer to

Appendix C, “Screw Listing,” for more information on

specifications and usage

■ Hex socket HM5.0×11.0 screw lock

■ Phillips PM2.5×13.0 spring-loaded screw

■ Phillips PM2.5×4.0 screw

■ Phillips PM2.0x8.0 shoulder screw

■ Phillips PM2.0×8.0 screw

Spare Part

Number

379813-001

■ Phillips PM2.0×7.0 screw

■ Phillips PM2.0×4.0 screw

■ Phillips PM2.0x3.0 screw

■ Phillips PM1.5×8.0 screw

■ Phillips PM1.5×3.0 screw

■ Torx8 M2.0×8.0 screw

3.7 Sequential Part Number Listing

Table 3-6

Sequential Part Number Listing

Spare Part

Number Description

239704-001 65-watt AC adapter

246959-001 Power cord for use in Canada, French Canada, Latin America,

Taiwan, Thailand, and the United States

246959-011 Power cord for use in Australia and New Zealand

246959-021 Power cord for use in Belgium, Europe, Finland, France,

Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden

246959-031 Power cord for use in Hong Kong and the United Kingdom

246959-061 Power cord for use in Italy

Maintenance and Service Guide 3–15

Illustrated Parts Catalog

Table 3-6

Sequential Part Number Listing (Continued)

Spare Part

Number Description

246959-081 Power cord for use in Denmark

246959-201 Power cord for use in Brazil

246959-291 Power cord for use in Japan

246959-AD1 Power cord for use in Korea

246959-AG1 Power cord for use in Sweden

246959-BB1 Power cord for use in Israel

325814-001 Nylon, entry-level top load carrying case

325815-001 Nylon top load carrying case

325815-002 Nylon top load carrying case

359118-001 USB 1.1 diskette drive

367456-001 8-cell, travel battery pack

367457-001 6-cell, 4.8-AHr battery pack

367871-001 Broadcomm Bluetooth wireless board (includes Bluetooth board cable)

372420-001 Adjustable notebook stand

372772-001 6-cell, 4.8-AHr battery pack

373032-001 802.11b/g combination WLAN card, for use in the United States

373032-002 802.11b/g combination WLAN card, for use internationally

373032-291 802.11b/g combination WLAN card, for use Japan

373033-001 802.11a/b/g combination WLAN card, for use in the United States

373033-002 802.11a/b/g combination WLAN card, for use internationally

373033-291 802.11a/b/g combination WLAN card, for use Japan

3–16 Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-6

Sequential Part Number Listing (Continued)

Spare Part

Number Description

373119-001 256-MB memory module (PC2-3200, CL3)

373120-001 512-MB memory module (PC2-3200, CL3)

373121-001 1024-MB memory module (PC2-3200, CL3)

373314-001 8X Max DVD-ROM drive MultiBay II device

373315-001 DVD/CD-RW Combo Drive MultiBay II device

373900-001 802.11a/b/g combination WLAN card, for use in MOW

373900-021 802.11a/b/g combination WLAN card, for use in Europe,

Middle East, and Africa

373900-291 802.11a/b/g combination WLAN Mini PCI communications card for use Japan

373901-001 802.11a/b/g High Band combination WLAN card

374803-001 HP Docking Station

374804-001 HP Advanced Docking Station

375557-001 DVD+RW/R and CD-RW Combo Drive MultiBay II device

378188-001 Keyboard for use in the United States

378188-021 Keyboard for use internationally

378188-031 Keyboard for use in the United Kingdom

378188-041 Keyboard for use in Germany

378188-051 Keyboard for use in France

378188-061 Keyboard for use in Italy

378188-071 Keyboard for use in Spain

378188-081 Keyboard for use in Denmark

378188-091 Keyboard for use in Norway

Maintenance and Service Guide 3–17

Illustrated Parts Catalog

Table 3-6

Sequential Part Number Listing (Continued)

Spare Part

Number Description

378188-101 Keyboard for use in Sweden

378188-111 Keyboard for use in Switzerland

378188-121 Keyboard for use in French Canada

378188-131 Keyboard for use in Portugal

378188-141 Keyboard for use in Turkey

378188-151 Keyboard for use in Greece

378188-161 Keyboard for use in Latin America

378188-171 Keyboard for use in Saudi Arabia

378188-201 Keyboard for use in Brazil

378188-211 Keyboard for use in Hungary

378188-221 Keyboard for use in Czech Republic

378188-231 Keyboard for use in Slovakia

378188-251 Keyboard for use in Russia

378188-281 Keyboard for use in Thailand

378188-291 Keyboard for use in Japan

378188-A41 Keyboard for use in Belgium

378188-AB1 Keyboard for use in Taiwan

378188-AD1 Keyboard for use in Korea

378188-BA1 Keyboard for use in Slovenia

378188-BB1 Keyboard for use in Israel

378188-DD1 Keyboard for use in Iceland

378227-001 Serial connector module (includes cable)

3–18 Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-6

Sequential Part Number Listing (Continued)

Spare Part

Number Description

378233-001 Fan

379790-001 System board (includes 32 MB of discrete video memory and

RJ11 connector and cable)

379791-001 System board (includes UMA video memory and RJ11 connector and cable)

379792-001 14.1-inch, XGA, TFT display assembly (includes wireless antenna boards and cables)

379793-001 14.1-inch, SXGA, TFT display assembly (includes wireless antenna boards and cables)

379794-001 Switch cover

379795-001 LED board (includes LED board cable)

379796-001 Top cover

379797-001 Base enclosure

379798-001 TouchPad (includes TouchPad cable)

379799-001 Heat sink (includes thermal paste)

379801-001 Intel Celeron M 730 (1.5-GHz) processor (includes thermal paste)

379802-001 Intel Pentium M 730 (1.60-GHz) processor (includes thermal paste)

379803-001 Intel Pentium M 740 (1.73-GHz) processor (includes thermal paste)

379804-001 Intel Pentium M 750 (1.86-GHz) processor (includes thermal paste)

379805-001 Intel Pentium M 760 (2.00-GHz) processor (includes thermal paste)

Maintenance and Service Guide 3–19

Illustrated Parts Catalog

Table 3-6

Sequential Part Number Listing (Continued)

Spare Part

Number Description

379806-001 Intel Pentium M 770 (2.13-GHz) processor (includes thermal paste)

379807-001 TPM security card

379808-001 5400-rpm 40-GB hard drive (includes frame and connector)

379809-001 5400-rpm 60-GB hard drive (includes frame and connector)

379810-001 5400-rpm 80-GB hard drive (includes frame and connector)

379811-001 Audio for use with system boards with UMA video memory board (includes audio board cable)

379812-001 Miscellaneous Plastics Kit

379813-001 Screw Kit

380045-001 Docking Stand Miscellaneous Plastics Kit

380774-001 Modem board

380950-001 7200-rpm 60-GB hard drive (includes frame and connector)

381090-001 65 watt, slim profile AC adapter

382909-001 System board (includes 64 MB of discrete video memory and

RJ11 connector and cable)

385498-001 Audio board for use with system boards with discrete video memory (includes audio board cable)

389013-001 Miscellaneous Cable Kit

3–20 Maintenance and Service Guide

4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

Magnetic screwdriver

Phillips P0 screwdriver

Torx T8 screwdriver

5.0-mm socket for system board locks

Flat-bladed screwdriver

Tool kit—includes connector removal tool, loopback plugs, and case utility tool

Maintenance and Service Guide 4–1

Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Ä

CAUTION: When servicing the notebook, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the notebook.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

4–2 Maintenance and Service Guide

Removal and Replacement Preliminaries

4.3 Preventing Damage to

Removable Drives

Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions:

Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the notebook on, and then shut it down through the operating system.

Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed.

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE: Handle With Care.”

Maintenance and Service Guide 4–3

Removal and Replacement Preliminaries

4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

4–4 Maintenance and Service Guide

Removal and Replacement Preliminaries

4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a sensitive component or assembly.

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Maintenance and Service Guide 4–5

Removal and Replacement Preliminaries

4.6 Workstation Precautions

Use the following grounding precautions at workstations:

Cover the workstation with approved static-shielding material

(refer to Table 4-2, “Static-Shielding Materials”

).

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

Use conductive field service tools such as cutters, drivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam.

Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.

4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

4–6 Maintenance and Service Guide

Removal and Replacement Preliminaries

When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

Other grounding equipment recommended for use in preventing electrostatic damage includes:

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials

Maintenance and Service Guide 4–7

Removal and Replacement Preliminaries

Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

12,000 V

Relative Humidity

40%

15,000 V

5,000 V

55%

7,500 V

3,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

800 V

700 V

4,000 V

5,000 V

20,000 V

Packing PCBs in foam-lined box 21,000 V

A product can be degraded by as little as 700 V.

11,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Table 4-2

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Static-Shielding Materials

Use Voltage Protection Level

Bags

Floor mats

Floor mats

1,500 V

7,500 V

5,000 V

4–8 Maintenance and Service Guide

5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are 56 screws and screw locks, in 12 different sizes, that may need to be removed, replaced, or loosened when servicing the notebook. Make special note of each screw and screw lock size and location during removal and replacement.

Refer to

Appendix C, “Screw Listing,”

for detailed information on screw and screw lock sizes, locations, and usage.

5.1 Serial Number

Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook.

Serial Number Location

Maintenance and Service Guide 5–1

Removal and Replacement Procedures

5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing notebook components.

5.5

5.6

5.7

5.8

5.9

5.10

5.11

5.12

5.13

5.14

Section

5.3

5.4

Disassembly Sequence Chart

Description

Preparing the notebook for disassembly

Battery pack

Hard drive

# of Screws Removed

Notebook feet

Bluetooth board

MultiBay II device

External memory module

Keyboard

Switch cover

LED board

TPM security card

Fan

Heat sink

0

0

0

2 loosened to remove the hard drive cover

1 loosened to remove the hard drive

6 to disassemble hard drive

1

1 loosened to remove the memory module compartment cover

3

3

5

1

2 loosened

4 loosened

5–2 Maintenance and Service Guide

Removal and Replacement Procedures

5.20

5.21

5.22

5.23

5.24

Section

5.15

5.16

5.17

5.18

5.19

Disassembly Sequence Chart

(Continued)

Description

Processor

Modem board

Internal memory module

# of Screws Removed

0

2

0

TouchPad 0

Mini PCI Communications Card 0

Å

To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore notebook functionality. Then contact

Customer Care.

Display assembly

Top cover

Serial connector module

Audio board

System board

6

11

2 screw locks

0

2 screw locks

4 screws

Maintenance and Service Guide 5–3

Removal and Replacement Procedures

5.3 Preparing the Notebook for

Disassembly

Before you begin any removal or installation procedures:

1. Shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the notebook.

3. Disconnect the power cord.

Battery Pack Spare Part Number Information

6-cell, 4.4-AHr

6-cell, 4.8-AHr

8-cell, travel battery

372772-001

367457-001

367456-001

5–4 Maintenance and Service Guide

Removal and Replacement Procedures

4. Remove the battery pack by following these steps: a. Turn the notebook upside down with the rear panel toward you.

b. Slide and hold the battery pack lock latch 1 to the right.

c. Slide the battery pack release latch 2 to the right. (The battery pack disengages from the notebook.) d. Slide the battery pack straight back 3 and remove it.

Removing the Battery Pack

Reverse the above procedure to install the battery pack.

Maintenance and Service Guide 5–5

Removal and Replacement Procedures

5.4 Hard Drive

7200-rpm

60-GB

Hard Drive Spare Part Number Information

380950-001

5400-rpm

80-GB

60-GB

40-GB

379810-001

379809-001

379808-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Position the notebook with the right side toward you.

5–6 Maintenance and Service Guide

Removal and Replacement Procedures

3. Loosen the 2 PM1.5×4.0 screws 1 that secure the hard drive cover to the notebook.

4. Lift the right side of the hard drive cover and swing it to the left 2.

5. Remove the hard drive cover.

The hard drive cover is included in the Miscellaneous

Plastics Kit, spare part number 379812-001.

Removing the Hard Drive Cover

Maintenance and Service Guide 5–7

Removal and Replacement Procedures

a. Loosen the PM2.5×13.0 spring-loaded hard drive retention screw 1.

b. Grasp the mylar tab on the right side of the hard drive and slide the hard drive to the left 2 to disconnect it from the system board.

c. Remove the hard drive from the hard drive bay 3.

Removing the Hard Drive

5–8 Maintenance and Service Guide

Removal and Replacement Procedures

d. Remove the 4 PM2.5×4.0 screws 1 and the 2 PM1.5×4.0 screws 2 that secure the hard drive frame to the hard drive.

e. Lift the frame straight up 3 to remove if from the hard drive.

f. Remove the hard drive connector 4 from the hard drive.

Removing the Hard Drive Frame and Connector

Reverse the above procedure to install and reassemble the hard drive.

Maintenance and Service Guide 5–9

Removal and Replacement Procedures

5.5 Notebook Feet

The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number

379812-001.

Replacing the Notebook Feet

5–10 Maintenance and Service Guide

5.6 Bluetooth Board

Removal and Replacement Procedures

Bluetooth Board Spare Part Number Information

Broadcomm Bluetooth wireless board (includes Bluetooth board cable)

367871-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Position the notebook with the front panel toward you.

3. Slide the Bluetooth board out of the clip 1 in the hard drive compartment.

4. Disconnect the Bluetooth board cable 2 from the board.

Removing the Bluetooth Board

Reverse the above procedure to install a Bluetooth board.

Maintenance and Service Guide 5–11

Removal and Replacement Procedures

5.7 MultiBay II Device

MultiBay II Device Spare Part Number Information

8X Max DVD-ROM drive

DVD+RW/R and CD-RW Combo Drive

DVD/CD-RW Combo Drive

373314-001

375557-001

373315-001

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Position the notebook with the right side toward you.

3. If it is installed, remove the PM2.0×5.0 security screw 1 that secures the MultiBay II device to the notebook.

4. Gently press in on the left side of the device 2 to unlock it.

5. Slide the device 3 from the notebook.

5–12

Removing the MultiBay II Device

Reverse the above procedure to install a MultiBay II device.

Maintenance and Service Guide

Removal and Replacement Procedures

5.8 External Memory Module

1024 MB

512 MB

256 MB

Memory Module Spare Part Number Information

373121-001

373120-001

373119-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Position the notebook with the front panel toward you.

3. Loosen the PM1.5×4.0 screw 1 that secures the memory module compartment cover to the notebook.

4. Lift the right side of the cover up and swing it to the left 2.

5. Remove the memory module compartment cover.

The memory module compartment cover is included in the

Miscellaneous Plastics Kit, spare part number 379812-001.

Removing the Memory Module Compartment Cover

Maintenance and Service Guide 5–13

Removal and Replacement Procedures

6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises away from the notebook.)

7. Slide the memory module away from the socket at an angle 2.

8. Remove the memory module.

Note that memory modules are slotted 3 to prevent incorrect installation into the memory module socket.

5–14

Removing the Memory Module

Reverse the above procedure to install a memory module.

Maintenance and Service Guide

Removal and Replacement Procedures

5.9 Keyboard

Keyboard Spare Part Number Information

Belgium

Brazil

Czech Republic

Denmark

France

French Canada

Germany

Greece

Hungary

Iceland

International

Israel

Italy

Japan

Korea

378188-A41

378188-201

378188-221

378188-081

378188-051

378188-121

378188-041

378188-151

378188-211

378188-DD1

378188-021

378188-BB1

378188-061

378188-291

378188-AD1

Latin America

Norway

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

378188-161

378188-091

378188-131

378188-251

378188-171

378188-231

378188-BA1

378188-071

378188-101

378188-111

378188-AB1

378188-281

378188-141

378188-031

378188-001

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Turn the notebook upside down with the front panel toward you.

Maintenance and Service Guide 5–15

Removal and Replacement Procedures

3. Remove the 3 T8M2.0×8.0 screws that secure the keyboard to the notebook.

Removing the Keyboard Screws

5–16 Maintenance and Service Guide

Removal and Replacement Procedures

4. Turn the notebook display-side up with the front panel toward you.

5. Open the notebook as far as possible.

6. Slide the 4 keyboard retention tabs forward 1. The tabs are located between the

esc

and

f1

keys, between the

f4

and

f5

keys, between the

f8

and

f9

keys, and between the

f12

and

delete

keys.

7. Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest 2.

Releasing the Keyboard

Maintenance and Service Guide 5–17

Removal and Replacement Procedures

8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board.

9. Release the ZIF connector 3 to which the pointing stick cable is connected and disconnect the pointing stick cable 4 from the system board.

5–18

Disconnecting the Keyboard and Pointing Stick Cables

10. Remove the keyboard.

Reverse the above procedure to install the keyboard.

Maintenance and Service Guide

Removal and Replacement Procedures

5.10 Switch Cover

Switch Cover Spare Part Number Information

Switch cover 379794-001

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Release the keyboard ( Section 5.9

).

3. Lift up the left and right hinge cover sections of the switch cover 1 to detach the cover from the notebook.

4. Swing the rear edge of the hinge cover up and forward until the cover rests on the notebook 2. (The LED board cable is now visible at the upper-left edge of the notebook.)

Removing the Switch Cover

Maintenance and Service Guide 5–19

Removal and Replacement Procedures

5. Disconnect the LED board cable from the system board.

Disconnecting the LED Board Cable

6. Remove the switch cover.

Reverse the above procedure to install the switch cover.

5–20 Maintenance and Service Guide

Removal and Replacement Procedures

5.11 LED Board

LED Board Spare Part Number Information

LED board (includes LED board cable) 379795-001

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Remove the keyboard ( Section 5.9

).

3. Remove the switch cover (

Section 5.10

).

4. Turn the switch cover upside down.

5. Remove 5 PM2.0×3.0 screws 1 that secure the LED board to the switch cover.

6. Remove the LED board 2.

Removing the LED Board

Reverse the above procedure to install the LED board.

Maintenance and Service Guide 5–21

Removal and Replacement Procedures

5.12 TPM Security Card

TPM Security Card Spare Part Number Information

TPM security card 379807-001

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Remove the keyboard ( Section 5.9

).

3. Remove the switch cover (

Section 5.10

).

4. Remove the PM1.5×3.0 screw 1 that secures the TPM security card to the notebook.

5. Lift up on the right side of the card 2 to disconnect it from the system board.

Removing the TPM Security Card

5–22

6. Remove the TPM security card.

Reverse the above procedure to install the TPM security card.

Maintenance and Service Guide

Removal and Replacement Procedures

5.13 Fan

Fan

Fan Spare Part Number Information

378233-001

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Release the keyboard ( Section 5.9

).

3. Disconnect the fan cable 1 from the system board.

4. Loosen the 2 PM2.0×7.0 screws 2 that secure the fan to the notebook.

5. Remove the fan 3.

Removing the Fan

Reverse the above procedure to install the fan.

Maintenance and Service Guide 5–23

Removal and Replacement Procedures

5.14 Heat Sink

Heat Sink Spare Part Number Information

Heat sink (includes thermal paste) 379799-001

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Release the keyboard ( Section 5.9

).

3. Remove the fan ( Section 5.13

).

4. Loosen the 4 PM2.0×8.0 shoulder screws that secure the heat sink to the notebook.

5–24

Loosening the Heat Sink Screws

Maintenance and Service Guide

Removal and Replacement Procedures

5. Lift the right side of the heat sink 1 to disengage it from the processor.

6. Slide the heat sink up and to the right 2 to remove it.

Due to the adhesive quality of the thermal paste located between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.

Removing the Heat Sink

Maintenance and Service Guide 5–25

Removal and Replacement Procedures

The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits.

Replacing the Thermal Paste

Reverse the above procedure to install the heat sink.

5–26 Maintenance and Service Guide

Removal and Replacement Procedures

5.15 Processor

Processor Spare Part Number Information

Processors (include thermal paste)

Intel Pentium M 770 (2.13-GHz)

Intel Pentium M 760 (2.00-GHz)

Intel Pentium M 750 (1.86-GHz)

Intel Pentium M 740 (1.73-GHz)

Intel Pentium M 730 (1.60-GHz)

Intel Celeron-M 730 (1.5-GHz)

379806-001

379805-001

379804-001

379803-001

379802-001

379801-001

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Release the keyboard ( Section 5.9

).

3. Remove the fan ( Section 5.13

).

4. Remove the heat sink ( Section 5.14

).

Maintenance and Service Guide 5–27

Removal and Replacement Procedures

5. Use a flat-blade screwdriver to turn the processor locking screw one-quarter turn counterclockwise 1 until you hear a click.

6. Lift the processor straight up and remove it 2.

The gold triangle 3 on the processor should be aligned in the rear right corner when you install the processor.

5–28

Removing the Processor

Reverse the above procedure to install the processor.

Maintenance and Service Guide

5.16 Modem Board

Removal and Replacement Procedures

Modem Board Spare Part Number Information

Modem board 380774-001

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Release the keyboard ( Section 5.9

).

3. Remove the 2 PM2.0×3.0 screws 1 that secure the modem board to the notebook.

4. Lift the left side of the modem board 2 to disconnect it from the system board.

5. Disconnect the modem cable 3 from the modem board.

6. Remove the modem board.

Removing the Modem Board

Reverse the above procedure to install the modem board.

Maintenance and Service Guide 5–29

Removal and Replacement Procedures

5.17 Internal Memory Module

1024 MB

512 MB

256 MB

Memory Module Spare Part Number Information

373121-001

373120-001

373119-001

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Release the keyboard ( Section 5.9

).

5–30 Maintenance and Service Guide

Removal and Replacement Procedures

3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises away from the notebook.)

4. Slide the memory module away from the socket at an angle 2.

5. Remove the memory module.

Note that memory modules are slotted 3 to prevent incorrect installation into the memory module socket.

Removing the Internal Memory Module

Reverse the above procedure to install a memory module.

Maintenance and Service Guide 5–31

Removal and Replacement Procedures

5.18 TouchPad

TouchPad Spare Part Number Information

TouchPad (includes TouchPad cable) 379798-001

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Remove the keyboard ( Section 5.9

).

3. Press down on the section of the top cover to the left of the metal tab next to the TouchPad 1.

4. Lift up on the metal tab 2 on the TouchPad until the

TouchPad disengages from the top cover.

5–32

Releasing the TouchPad

Maintenance and Service Guide

Removal and Replacement Procedures

5. Swing the TouchPad up and to the left 1 until it rests on the palm rest.

6. Disconnect the TouchPad cable 2 from the system board.

Removing the TouchPad

7. Remove the TouchPad.

Reverse the above procedure to install the TouchPad.

Maintenance and Service Guide 5–33

Removal and Replacement Procedures

5.19 Mini PCI Communications Card

Mini PCI Communications Card

Spare Part Number Information

802.11b/g combination WLAN card, for use internationally

802.11b/g combination WLAN card, for use Japan

802.11b/g combination WLAN card, for use in the United States

373032-002

373032-291

373032-001

802.11a/b/g combination WLAN card, for use in Europe, Middle

East, and Africa

802.11a/b/g combination WLAN Mini PCI communications card for use Japan

802.11a/b/g combination WLAN card, for use internationally

802.11a/b/g combination WLAN card, for use Japan

802.11a/b/g combination WLAN card, for use in MOW

802.11a/b/g combination WLAN card, for use in the United States

802.11a/b/g High Band combination WLAN card

373900-021

373900-291

373033-002

373033-291

373900-001

373033-001

373901-001

1. Prepare the notebook for disassembly (

Section 5.3

).

2. Remove the keyboard ( Section 5.9

).

3. Remove the TouchPad (

Section 5.18

).

5–34 Maintenance and Service Guide

Removal and Replacement Procedures

4. Disconnect the auxiliary and main 1 antenna cables from the

Mini PCI communications card.

Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables.

5. Spread the 2 retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications card. (The side of the Mini PCI communications card opposite the socket rises away from the notebook.)

6. Remove the Mini PCI communications card by pulling the card away from the socket at a 45-degree angle 3.

Note that the Mini PCI communications card is slotted 4 to prevent incorrect installation.

Removing a Mini PCI Communications Card

Reverse the above procedure to install a Mini PCI communications card.

Maintenance and Service Guide 5–35

Removal and Replacement Procedures

5.20 Display Assembly

Display Assembly Spare Part Number Information

14.1-inch, SXGA, TFT

14.1-inch, XGA, TFT

379793-001

379792-001

1. Prepare the notebook for disassembly (

Section 5.3

)

and remove the following components: a. Keyboard (

Section 5.9

)

b. Switch cover ( Section 5.10

)

c. TouchPad ( Section 5.18

)

5–36 Maintenance and Service Guide

Removal and Replacement Procedures

2. Disconnect the wireless antenna cables 1 from the Mini PCI communications card.

3. Remove the wireless antenna cables from the Mini PCI compartment and the top cover clips 2 and 3.

4. Disconnect the display cable 4 from the system board.

5. Remove the 2 PM2.0×4.0 screws 5 that secure the display assembly to the notebook.

Disconnecting the Display Cable and Removing the Display Screws

Maintenance and Service Guide 5–37

Removal and Replacement Procedures

6. Position the notebook with the rear panel toward you.

7. Remove the 4 T8M2.0×8.0 screws 1 that secure the display assembly to the notebook.

8. Lift the display assembly straight up and remove it 2.

Removing the Display Assembly

Reverse the above procedure to install the display assembly.

5–38 Maintenance and Service Guide

Removal and Replacement Procedures

5.21 Top Cover

Top cover

Top Cover Spare Part Number Information

379796-001

1. Prepare the notebook for disassembly (

Section 5.3

)

and remove the following components:

a. Hard drive ( Section 5.4

)

b. Keyboard (

Section 5.9

)

c. Switch cover ( Section 5.10

)

d. TouchPad ( Section 5.18

)

e. Display assembly (

Section 5.20

)

Maintenance and Service Guide 5–39

Removal and Replacement Procedures

2. Turn the notebook upside down with the front panel toward you.

3. Remove the following:

1 2 rubber screw covers

The rubber screw covers are included in the Miscellaneous

Plastics Kit, spare part number 379812-001.

2 10 T8M2.0×8.0 screws

3 2 PM2.0×3.0 screws in the hard drive bay

5–40

Removing the Top Cover Screws, Part 1

Maintenance and Service Guide

Removal and Replacement Procedures

4. Turn the notebook right-side up with the front panel toward you.

5. Disconnect the Bluetooth board cable from the system board 1.

6. Remove the 2 PM2.0×4.0 screws 2 that secure the top cover to the notebook.

Removing the Top Cover Screws, Part 2

Maintenance and Service Guide 5–41

Removal and Replacement Procedures

7. Lift the rear edge of the top cover 1 until it disengages from the left and right sides of the base enclosure.

8. Lift the top cover straight up 2 and remove it.

Releasing the Top Cover

Reverse the above procedure to install the top cover.

5–42 Maintenance and Service Guide

Removal and Replacement Procedures

5.22 Serial Connector Module

Serial Connector Module Spare Part Number Information

Serial connector module (includes serial connector module cable)

378227-001

1. Prepare the notebook for disassembly (

Section 5.3

)

and remove the following components:

a. Hard drive ( Section 5.4

)

b. Keyboard (

Section 5.9

)

c. Switch cover ( Section 5.10

)

d. TouchPad ( Section 5.18

)

e. Display assembly (

Section 5.20

) f. Top cover (

Section 5.21

)

Maintenance and Service Guide 5–43

Removal and Replacement Procedures

2. Position the notebook with the right side toward you.

3. Disconnect the serial connector module cable 1 from the system board.

4. Remove the 2 HM5.0×11.0 screw locks 2 that secure the serial connector module to the base enclosure.

5. Remove the serial connector module 3 from the base enclosure.

5–44

Removing the Serial Connector Module and Cable

Reverse the above procedure to install the serial connector module.

Maintenance and Service Guide

Removal and Replacement Procedures

5.23 Audio Board

Audio Board Spare Part Number Information

For use with system boards with discrete video memory

For use with system boards with UMA video memory

385498-001

379811-001

1. Prepare the notebook for disassembly (

Section 5.3

)

and remove the following components:

a. Hard drive ( Section 5.4

)

b. Keyboard (

Section 5.9

)

c. Switch cover ( Section 5.10

)

d. TouchPad ( Section 5.18

)

e. Display assembly (

Section 5.20

) f. Top cover (

Section 5.21

)

Maintenance and Service Guide 5–45

Removal and Replacement Procedures

2. Disconnect the audio board cables from the system board.

Disconnecting the Audio Board Cables

5–46 Maintenance and Service Guide

Removal and Replacement Procedures

3. Flex the right side of the base enclosure outward 1 until the

USB connectors 2 and audio connectors 3 are clear of the openings in the base enclosure.

Releasing the Audio Board

Maintenance and Service Guide 5–47

Removal and Replacement Procedures

4. Lift the right side of the audio board 1, then lift the board out of the base enclosure 2.

Removing the Audio Board

Reverse the above procedure to install the audio board.

5–48 Maintenance and Service Guide

Removal and Replacement Procedures

5.24 System Board

System Board Spare Part Number Information

Includes 64 MB of discrete video memory

Includes 32 MB of discrete video memory

Includes UMA video memory

382909-001

379790-001

379791-001

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

Memory modules ( Section 5.8

and

Section 5.17

)

TPM security card ( Section 5.12

)

Processor (

Section 5.15

)

Modem board (

Section 5.16

)

Mini PCI communications card ( Section 5.19

)

1. Prepare the notebook for disassembly (

Section 5.3

) and

remove the following components:

a. Hard drive ( Section 5.4

)

b. Bluetooth board (

Section 5.6

)

c. MultiBay II device ( Section 5.7

) d. Keyboard (

Section 5.9

)

e. Switch cover ( Section 5.10

)

f. Fan (

Section 5.13

) g. Heat sink (

Section 5.14

)

h. TouchPad ( Section 5.18

)

i. Display assembly (

Section 5.20

) j. Top cover (

Section 5.21

)

Maintenance and Service Guide 5–49

Removal and Replacement Procedures

2. Disconnect the speaker cable from the system board 1.

3. Remove the speaker 2.

The speaker is included in the Miscellaneous Plastics Kit, spare part number 379812-001.

Removing the Speaker

5–50 Maintenance and Service Guide

Removal and Replacement Procedures

4. Position the notebook with the left side toward you.

5. Disconnect the RJ-11 cable 1 from the system board.

6. Remove the RJ-11 connector 2 from the clip in the base enclosure.

The RJ-11 connector and cable is included in the

Miscellaneous Cables Kit, spare part number 389013-001.

Removing the RJ-11 Connector and Cable

Maintenance and Service Guide 5–51

Removal and Replacement Procedures

7. Disconnect the RTC battery cable 1 from the system board.

8. Remove the RTC battery 2 from the clip in the top cover.

The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 379812-001.

Removing the RTC Battery

9. Position the notebook with the rear panel toward you.

5–52 Maintenance and Service Guide

Removal and Replacement Procedures

10. Remove the 2 HM5.0×11.0 screw locks on each side of the external monitor connector.

Removing the System Board Screw Locks

Maintenance and Service Guide 5–53

Removal and Replacement Procedures

11. Position the notebook with the front toward you.

12. Disconnect the following cables from the system board:

1 Audio board cables

2 Serial connector cable

3 RTC battery cable

13. Remove the 4 T8M2.0×8.0 screws 4 that secure the system board to the base enclosure.

5–54

Disconnecting the System Board Cables and Removing the

System Board Screws

Maintenance and Service Guide

Removal and Replacement Procedures

14. Lift the front edge of the system board 1 until the right/rear corner is clear of the MultiBay II device shield 2.

15. Slide the system board forward 3 and remove it.

Removing the System Board Screws and Screw Locks

Reverse the above procedures to install the system board.

Maintenance and Service Guide 5–55

6

Specifications

This chapter provides physical and performance specifications.

Table 6-1

Notebook

Dimensions

Height (varies from front rear)

Width

Depth

Weight

Notebook with 14.1-inch display,

MultiBay II device, and 6-cell battery pack

Input Power

Operating voltage

Operating current

Temperature

Operating (not writing to optical disc)

Operating (writing to optical disc)

Nonoperating

Metric

2.65 to 3.35 cm

31.5 cm

25.7 cm

2.4 kg

U.S.

1.04 to 1.32 in

12.40 in

10.12 in

18.5 V dc @ 3.5 A- 65 W

3.5 A

0°C to 35°C

5°C to 35°C

-20°C to 60°C

5.29 lb

32°F to 95°F

41°F to 95°F

-4°F to 140°F

Maintenance and Service Guide 6–1

Specifications

Table 6-1

Notebook (Continued)

Relative humidity (noncondensing)

Operating

Nonoperating

Maximum altitude (unpressurized)

10% to 90%

5% to 95%

-15 m to 3,048 m

-15 m to 12,192 m

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

Shock

Operating

Nonoperating

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

10% to 90%

5% to 95%

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Random Vibration

Operating

Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz,

0.25 oct/min sweep rate

1.50 g zero-to-peak, 10 Hz to 500 Hz,

0.5 oct/min sweep rate

Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.

6–2 Maintenance and Service Guide

Specifications

Table 6-2

14.1-inch, SXGA, TFT Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

28.5 cm

21.3 cm

35.8 cm

Up to 16.8 million

200:1

180 nits typical7

11.2 in

8.4 in

14.1 in

0.197 × 0.197 mm

1680 × 1050

RGB vertical stripe

Edge lit

80 × 25

5.5 W

+/-35° horizontal, +15/-35° vertical typical

Maintenance and Service Guide 6–3

Specifications

Table 6-3

14.1-inch, XGA, TFT Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

28.5 cm

21.3 cm

35.8 cm

Up to 16.8 million

250:1

180 nits typical

11.2 in

8.4 in

14.1 in

0.279 × 0.279 mm

1024 × 768

RGB vertical stripe

Edge lit

80 × 25

4.0 W

+/-40° horizontal, +20/-40° vertical typical

6–4 Maintenance and Service Guide

Specifications

Table 6-4

Hard Drives

80-GB* 60-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

9.5 mm

70 mm

99 g

ATA-5

9.5 mm

70 mm

99 g

ATA-5

Synchronous

(maximum)

Security

100 MB/sec

ATA security

100 MB/sec

ATA security

Seek times (typical read, including setting)

60-GB*

9.5 mm

70 mm

99 g

ATA-5

100 MB/sec

ATA security

40-GB*

9.5 mm

70 mm

102 g

ATA-5

100 MB/sec

ATA security

Single track

Average

Maximum

Logical blocks

Disk rotational speed

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

156,301,488 117,210,240 117,210,240 78,140,160

5400 rpm 7200 rpm 5400 rpm 5400 rpm

Operating temperature

5°C to 55°C (41°F to 131°F)

Certain restrictions and exclusions apply. Consult Customer Care for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

Actual drive specifications may differ slightly.

Maintenance and Service Guide 6–5

Specifications

Table 6-5

Primary 6-cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

2.00 cm

9.40 cm

13.40 cm

0.34 kg

11.1 V

4.4 Ah

48 Wh

5°C to 45°C

0°C to 60°C

0.79 in

3.70 in

5.28 in

0.75 lb

41°F to 113°F

32°F to 140°F

6–6 Maintenance and Service Guide

Specifications

Table 6-6

8X DVD-ROM Drive

Applicable disk

Center hole diameter

Disk diameter

Standard disc

Mini disc

Disk thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

Startup time

Stop time

DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R

CD-RW

Photo CD (single and multisession)

CD-Bridge

1.5 cm (0.59 in)

12 cm (4.72 in)

8 cm (3.15 in)

1.2 mm (0.047 in)

0.74 µm

CD

< 100 ms

< 175 ms

Line-out, 0.7 Vrms

512 KB

DVD

< 125 ms

< 225 ms

3600 KB/s (150 KB/s at 1X CD rate)

1500 KB/s (150 KB/s at 1X CD rate)

3600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1,352 KB/s at 1X DVD rate)

16.6 MB/s

< 10 seconds

< 3 seconds

Maintenance and Service Guide 6–7

Specifications

Table 6-7

DVD+RW/R and CD-RW Combo Drive

Applicable disk Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW

Photo CD (single and multisession)

CD-Bridge

1.5 cm (0.59 in)

Write:

CD-R and CD-RW

Center hole diameter

Disk diameter

Standard disc

Mini disc

12 cm (4.72 in)

8 cm (3.15 in)

6–8 Maintenance and Service Guide

Specifications

Table 6-7

DVD+RW/R and CD-RW Combo Drive (Continued)

Disk thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

Startup time

Stop time

1.2 mm (0.047 in)

0.74 µm

CD media

< 110 ms

< 210 ms

Line-out, 0.7 V rms

2 MB

DVD media

< 130 ms

< 225 ms

3600 KB/s (150 KB/s at 1X CD rate)

1500 KB/s (150 KB/s at 1X CD rate)

3600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

< 15 seconds

< 6 seconds

Maintenance and Service Guide 6–9

Specifications

Applicable disk

Center hole diameter

Disk diameter

Standard disc

Mini disc

Table 6-8

24X DVD/CD-RW Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW

Photo CD (single and multisession)

CD-Bridge

1.5 cm (0.59 in)

Write:

CD-R and CD-RW

12 cm (4.72 in)

8 cm (3.15 in)

6–10 Maintenance and Service Guide

Specifications

Table 6-8

24X DVD/CD-RW Combo Drive (Continued)

Disk thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

Startup time

Stop time

1.2 mm (0.047 in)

0.74 µm

CD media

< 110 ms

< 210 ms

Line-out, 0.7 V rms

2 MB

DVD media

< 130 ms

< 225 ms

3600 KB/s (150 KB/s at 1X CD rate)

1500 KB/s (150 KB/s at 1X CD rate)

3600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

< 15 seconds

< 6 seconds

Maintenance and Service Guide 6–11

Specifications

Table 6-9

System DMA

Hardware DMA

DMA0

DMA1*

DMA2*

System Function

Not applicable

Not applicable

Not applicable

DMA3

DMA4

DMA5*

Not applicable

Direct memory access controller

Available for PC Card

DMA6

DMA7

Not assigned

Not assigned

*PC Card controller can use DMA 1, 2, or 5.

6–12 Maintenance and Service Guide

Specifications

Hardware IRQ

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5*

IRQ6

IRQ7*

IRQ8

IRQ9*

IRQ10*

Table 6-10

System Interrupts

System Function

System timer

Standard 101-/102-Key or Microsoft Natural Keyboard

Cascaded

Intel 82801DB/DBM USB2 Enhanced Host

Controller—24CD

COM1

Conexant AC—Link Audio

Intel 82801DB/DBM SMBus Controller—24C3

Data Fax Modem with SmartCP

Diskette drive

Parallel port

System CMOS/real-time clock

Microsoft ACPI-compliant system

Intel USB UHCI controller—24C2

Intel 82852/82855 GM/GME Graphic Controller

Realtek RTL8139 Family PCI fast Ethernet Controller

Maintenance and Service Guide 6–13

Specifications

Table 6-10

System Interrupts (Continued)

IRQ11

IRQ12

IRQ13

IRQ14

IRQ15

Intel USB EHCI controller—24CD

Intel USB UHCI controller—24C4

Intel USB UHCI controller—24C7

Intel Pro/Wireless 2200BG

TI OHCI 1394 host controller

TI PCI1410 CardBus controller

Synaptics PS/2 TouchPad

Numeric data processor

Primary IDE channel

Secondary IDE channel

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or

IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

6–14 Maintenance and Service Guide

061

062 - 063

064

065 - 06F

070 - 071

072 - 07F

080 - 08F

090 - 091

092

093 - 09F

0A0 - 0A1

I/O Address (hex)

000 - 00F

010 - 01F

020 - 021

022 - 024

025 - 03F

02E - 02F

040 - 05F

044 - 05F

060

Table 6-11

System I/O Addresses

System Function (shipping configuration)

DMA controller no. 1

Unused

Interrupt controller no. 1

Opti chipset configuration registers

Unused

87334 “Super I/O” configuration for CPU

Counter/timer registers

Unused

Keyboard controller

Port B

Unused

Keyboard controller

Unused

NMI enable/RTC

Unused

DMA page registers

Unused

Port A

Unused

Interrupt controller no. 2

Specifications

Maintenance and Service Guide 6–15

Specifications

I/O Address (hex)

0A2 - 0BF

0C0 - 0DF

0E0 - 0EF

0F0 - 0F1

0F2 - 0FF

100 - 16F

170 - 177

178 - 1EF

1F0 - 1F7

1F8 - 200

201

202 - 21F

220 - 22F

230 - 26D

26E - 26

278 - 27F

280 - 2AB

2A0 - 2A7

2A8 - 2E7

2E8 - 2EF

Table 6-11

System I/O Addresses (Continued)

System Function (shipping configuration)

Unused

DMA controller no. 2

Unused

Coprocessor busy clear/reset

Unused

Unused

Secondary fixed disk controller

Unused

Primary fixed disk controller

Unused

Joystick (decoded in ESS1688)

Unused

Entertainment audio

Unused

Unused

Unused

Unused

Unused

Unused

Reserved serial port

6–16 Maintenance and Service Guide

Specifications

I/O Address (hex)

2F0 - 2F7

2F8 - 2FF

300 - 31F

320 - 36F

370 - 377

378 - 37F

380 - 387

388 - 38B

38C - 3AF

3B0 - 3BB

3BC - 3BF

3C0 - 3DF

3E0 - 3E1

3E2 - 3E3

3E8 - 3EF

3F0 - 3F7

3F8 - 3FF

CF8 - CFB

CFC - CFF

Table 6-11

System I/O Addresses (Continued)

System Function (shipping configuration)

Unused

Infrared port

Unused

Unused

Secondary diskette drive controller

Parallel port (LPT1/default)

Unused

FM synthesizer—OPL3

Unused

VGA

Reserved (parallel port/no EPP support)

VGA

PC Card controller in CPU

Unused

Internal modem

“A” diskette controller

Serial port (COM1/default)

PCI configuration index register (PCIDIVO-1)

PCI configuration data register (PCIDIVO-1)

Maintenance and Service Guide 6–17

Specifications

Size

640 KB

128 KB

48 KB

160 KB

64 KB

15 MB

58 MB

58 MB

2 MB

4 GB

64 KB

Table 6-12

System Memory Map

Memory Address

00000000-0009FFFF

000A0000-000BFFFF

000C0000-000CBFFF

000C8000-000E7FFF

000E8000-000FFFFF

00100000-00FFFFFF

01000000-047FFFFF

04800000-07FFFFFF

08000000-080FFFFF

08200000-FFFEFFFF

FFFF0000-FFFFFFFF

System Function

Base memory

Video memory

Video BIOS

Unused

System BIOS

Extended memory

Super extended memory

Unused

Video memory (direct access)

Unused

System BIOS

6–18 Maintenance and Service Guide

A

Connector Pin Assignments

Table A-1

Audio-Out (Headphone)

Pin

1

2

Signal

Audio out, left channel

Audio out, right channel

Pin

3

Signal

Ground

Maintenance and Service Guide A–1

Connector Pin Assignments

Table A-2

Audio-In (Microphone)

Pin

1

2

Signal

Audio signal in

Audio signal in

Pin

3

Signal

Ground

Table A-3

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data –

A–2

Pin

3

4

Signal

Data +

Ground

Maintenance and Service Guide

Table A-4

Serial

Connector Pin Assignments

2

3

4

Pin

1

5

Signal

Carrier detect

Receive data

Transmit data

Data terminal ready

Ground

7

8

9

Pin

6

Signal

Data set ready

Ready to send

Clear to send

Ring indicator

Maintenance and Service Guide A–3

Connector Pin Assignments

Table A-5

External Monitor

5

6

7

3

4

8

Pin

1

2

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

11

12

13

14

15

Pin

9

10

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock

A–4 Maintenance and Service Guide

Connector Pin Assignments

Table A-6

S-Video-Out

1 2 3

3

4

Pin

1

2

Signal

S-VHS color (C) signal

Composite video signal

S-VHS intensity (Y) signal

S-VHS color ground

4 56 7

Pin

5

6

7

Signal

TV-CD

S-VHS intensity ground

Composite video ground

Table A-7

RJ-45 (Network)

2

3

Pin

1

4

Signal

Transmit +

Transmit –

Receive +

Unused

Maintenance and Service Guide

6

7

Pin

5

8

Signal

Unused

Receive –

Unused

Unused

A–5

Connector Pin Assignments

Table A-8

RJ-11 (Modem)

2

3

Pin

1

Signal

Unused

Tip

Ring

5

6

Pin

4

Signal

Unused

Unused

Unused

A–6 Maintenance and Service Guide

B

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased.

Power cord sets for use in other countries must meet the requirements of the country where the notebook is used.

Maintenance and Service Guide B–1

Power Cord Set Requirements

General Requirements

The requirements listed below are applicable to all countries.

The length of the power cord set must be at least 1.5 m

(5.0 ft) and a maximum of 2.0 m (6.5 ft).

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s power system.

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook.

B–2 Maintenance and Service Guide

Power Cord Set Requirements

Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Accredited Agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

1

1

1

2

1

1

Applicable Note Number

1

1

Italy IMQ 1

Japan METI 3

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide B–3

Power Cord Set Requirements

3-Conductor Power Cord Set Requirements

(Continued)

Country

The Netherlands

Norway

Sweden

Switzerland

Accredited Agency

KEMA

NEMKO

SEMKO

SEV

1

1

Applicable Note Number

1

1

United Kingdom BSI 1

United States UL 2

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

B–4 Maintenance and Service Guide

C

Screw Listing

This appendix provides specification and reference information for the screws and screw locks used in the notebook. All screws and screw locks listed in this appendix are available in the

Screw Kit, spare part number 379813-001.

Maintenance and Service Guide C–1

Screw Listing

Table C-1

Phillips PM1.5×4.0 Screw mm

Color

Black

Qty.

5

Length

4.0 mm

Thread

1.5 mm

Head

Width

4.5 mm

Where used:

2 screws that secure the hard drive cover to the notebook (screws are captured

on the cover by C clips; documented in Section 5.3

)

C–2

Phillips M1.5×4.0 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-1

Phillips 1.5×4.0 Screw (Continued) mm

Color

Black

Qty.

5

Length

4.0 mm

Where used:

2 screws that secure the hard drive frame to the hard drive

(documented in

Section 5.3

)

Thread

1.5 mm

Head

Width

4.5 mm

Phillips M1.5×4.0 Screw Locations

Maintenance and Service Guide C–3

Screw Listing

Table C-1

Phillips 1.5×4.0 Screw (Continued) mm

Color

Black

Qty.

5

Length

4.0 mm

Thread

1.5 mm

Head

Width

4.5 mm

Where used:

One screw that secures the memory module compartment cover to the notebook (screw is secured to the cover by a C clip; documented in

Section 5.8

)

C–4

Phillips PM1.5×4.0 Screw Location

Maintenance and Service Guide

Screw Listing

Table C-2

Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw mm

Color

Black

Qty.

1

Length

13.0 mm

Thread

2.5 mm

Head

Width

5.5 mm

Where used:

One screw that secures the hard drive to the notebook (screw is captured on the hard drive frame by a C clip; documented in

Section 5.3

)

Phillips M2.5×13.0 Screw Location

Maintenance and Service Guide C–5

Screw Listing

Table C-3

Phillips PM2.5×4.0 Shoulder Screw mm

Color

Silver

Qty.

4

Length

4.0 mm

Where used:

4 screws that secure the hard drive frame to the hard drive

(documented in

Section 5.3

)

Thread

2.5 mm

Head

Width

4.0 mm

Phillips M2.5×4.0 Shoulder Screw Locations

C–6 Maintenance and Service Guide

Screw Listing

Table C-4

Phillips PM2.0×5.0 Screw mm

Color

Black

Qty.

3

Length

5.0 mm

Thread

2.0 mm

Where used:

One screw that secures the MultiBay II device to the notebook

(documented in

Section 5.7

)

Head

Width

4.5 mm

Phillips PM2.0×5.0 Screw Location

Maintenance and Service Guide C–7

Screw Listing

Table C-4

Phillips PM2.0×5.0 Screw (Continued) mm

Color

Black

Qty.

3

Length

5.0 mm

Where used:

2 screws that secure the display assembly to the notebook

(documented in

Section 5.20

)

Thread

2.0 mm

Head

Width

4.5 mm

C–8

Phillips PM2.0×5.0 Screw Location

Maintenance and Service Guide

Screw Listing

Table C-5

Torx8 M2.0×8.0 Screw mm

Color

Black

Qty.

21

Length

8.0 mm

Where used:

3 screws that secure the keyboard to the notebook

(documented in

Section 5.9

)

Thread

2.0 mm

Head

Width

4.0 mm

Torx 8 M2.0×8.0 Screw Locations

Maintenance and Service Guide C–9

Screw Listing

Table C-5

Torx8 M2.0×8.0 Screw (Continued) mm

Color

Black

Qty.

21

Length

8.0 mm

Where used:

4 screws that secure the display assembly to the notebook

(documented in

Section 5.20

)

Thread

2.0 mm

Head

Width

4.0 mm

C–10

Torx 8 M2.0×8.0 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-5

Torx8 M2.0×8.0 Screw (Continued) mm

Color

Black

Qty.

21

Length

8.0 mm

Where used:

10 screws that secure the top cover to the notebook

(documented in

Section 5.21

)

Thread

2.0 mm

Head

Width

4.0 mm

Torx 8 M2.0×8.0 Screw Locations

Maintenance and Service Guide C–11

Screw Listing

Table C-5

Torx8 M2.0×8.0 Screw (Continued) mm

Color

Black

Qty.

21

Length

8.0 mm

Where used:

4 screws that secure the system board to the notebook

(documented in

Section 5.24

)

Thread

2.0 mm

Head

Width

4.0 mm

C–12

Torx 8 M2.0×8.0 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-6

Phillips PM2.0×3.0 Screw mm

Color

Silver

Qty.

7

Length

2.0 mm

Where used:

5 screws that secure the LED board to the switch cover

(documented in

Section 5.11

)

Thread

3.0 mm

Head

Width

4.0 mm

Phillips PM2.0×3.0 Screw Locations

Maintenance and Service Guide C–13

Screw Listing

Table C-6

Phillips PM2.0×3.0 Screw (Continued) mm

Color

Silver

Qty.

7

Length

2.0 mm

Thread

3.0 mm

Where used:

2 screws that secure the top cover to the notebook in the hard drive bay

(documented in

Section 5.21

)

Head

Width

4.0 mm

C–14

Phillips PM2.0×3.0 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-7

Phillips PM2.0×3.0 Screw mm

Color

Black

Qty.

2

Length

3.0 mm

Where used:

2 screws that secure the modem board to the notebook

(documented in

Section 5.16

)

Thread

2.0 mm

Head

Width

4.0 mm

Phillips M2.0×3.0 Screw Locations

Maintenance and Service Guide C–15

Screw Listing

Table C-8

Phillips 1.5×3.0 Screw mm

Color

Black

Qty.

1

Length

3.0 mm

Thread

1.5 mm

Where used:

One screw that secures the TPM security card to the notebook

(documented in

Section 5.12

)

Head

Width

2.25 mm

C–16

Phillips 1.5×3.0 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-9

Phillips PM2.0×7.0 Screw mm

Color

Silver

Qty.

2

Length

7.0 mm

Thread

2.0 mm

Head

Width

4.5 mm

Where used:

2 screws that secure the fan to the notebook (screws are captured on the fan

assembly by an O clip; documented in Section 5.13

)

Phillips PM2.0×7.0 Screw Locations

Maintenance and Service Guide C–17

Screw Listing

Table C-10

Phillips PM2.0x8.0 Shoulder Screw mm

Color

Silver

Qty.

4

Length

8.0 mm

Thread

2.0 mm

Head

Width

5.0 mm

Where used:

4 screws that secure the heat sink to the notebook

(screws are captured on the heat sink by C clips; documented in Section 5.14

)

C–18

Phillips PM2.0x8.0 Shoulder Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-11

Phillips PM2.0×4.0 Screw mm

Color

Black

Qty.

2

Length

4.0 mm

Where used:

2 screws that secure the top cover to the notebook

(documented in

Section 5.21

)

Thread

2.0 mm

Head

Width

4.0 mm

Phillips PM2.0×4.0 Screw Location

Maintenance and Service Guide C–19

Screw Listing

Table C-12

Hex Socket HM5.0×11.0 Screw Lock mm

Color

Silver

Qty.

4

Length

11.0 mm

Thread

2.5 mm

Where used:

2 screw locks that secure the serial connector module to the notebook

(documented in

Section 5.22

)

Head

Width

5.0 mm

C–20

Hex Socket HM5.0×11.0 Screw Lock Locations

Maintenance and Service Guide

Screw Listing

Table C-12

Hex Socket HM5.0×11.0 Screw Lock (Continued) mm

Color

Silver

Qty.

4

Length

11.0 mm

Thread

2.5 mm

Where used:

2 screw locks that secure the system board to the notebook

(documented in

Section 5.24

)

Head

Width

5.0 mm

Hex Socket HM5.0×11.0 Screw Lock Locations

Maintenance and Service Guide C–21

Index

A

AC adapter, spare part numbers

3–14

,

3–15

,

3–20

adjustable notebook stand, spare part number

3–13

,

3–16

arrow keys

1–15

audio board removal

5–45

spare part numbers

3–9

,

3–20

,

5–45

audio board cable

3–11

audio troubleshooting

2–21

audio-in jack location

1–9

pin assignments

A–2

audio-out jack location

1–9

pin assignments

A–1

B

base enclosure, spare part number

3–9

,

3–19

battery bay

1–21

battery light

1–7

battery locking latch

1–21

battery pack removal

5–5

spare part numbers

3–9

,

3–16

specifications

6–6

battery release latch

1–21

Bluetooth board removal

5–11

spare part number

3–9

,

3–16

,

5–11

Bluetooth board cable

3–11

bottom components

1–20

C

cables, service considerations

4–2

caps lock

key

1–15

caps lock light

1–17

carrying cases, spare part numbers

3–13

,

3–16

components bottom

1–20

front

1–6

keyboard

1–12

,

1–14

left-side

1–10

rear

1–10

right-side

1–8

top

1–16

,

1–18

Maintenance and Service Guide Index–1

Index

Computer Setup

Advanced Menu

2–4

Main Menu

2–2

overview

2–1

Security Menu

2–3

Tools Menu

2–4

connector pin assignments audio-in (microphone)

A–2

audio-out (headphone)

A–1

external monitor

A–4

monitor

A–4

RJ-11 (modem)

A–6

RJ-45 (network)

A–5

serial

A–3

S-Video-out

A–5

Universal Serial Bus (USB)

A–2

connectors, service considerations

4–2

D

design overview

1–22

disassembly sequence chart

5–2

diskette drive

OS loading problems

2–19

precautions

4–3

display assembly removal

5–36

spare part numbers

3–3

,

3–19

,

5–36

specifications

6–3

,

6–4

display release button

1–7

display switch

1–17

docking connector

1–21

docking device spare part number

3–13

,

3–17

troubleshooting

2–14

docking station, spare part number

3–13

,

3–17

drives, preventing damage

4–3

DVD+RW/R and CD-RW

Combo Drive

OS loading problems

2–20

precautions

4–3

spare part number

3–9

,

3–12

,

3–17

,

5–12

specifications

6–8

DVD/CD-RW Combo Drive

OS loading problems

2–20

precautions

4–3

spare part number

3–9

,

3–12

,

3–17

,

5–12

specifications

6–10

DVD-ROM drive

OS loading problems

2–20

precautions

4–3

spare part number

3–9

,

3–12

,

3–17

,

5–12

specifications

6–7

E

electrostatic discharge

4–4

,

4–8

embedded numeric keyoad

1–15

exhaust vents

1–11

Index–2 Maintenance and Service Guide

Index

external monitor port location

1–13

pin assignments

A–4

External MultiBay II, spare part number

3–13

F f1

to

f12

keys

1–15

fan removal

5–23

spare part number

3–5

,

3–19

,

5–23

features

1–2

feet illustrated

3–10

locations

5–10

flowcharts, troubleshooting no audio

2–21

,

2–22

no network/modem connection

2–26

no OS loading

2–15

no OS loading from diskette drive

2–19

no OS loading from hard drive

2–16

,

2–17

,

2–18

no OS loading from optical drive

2–20

no power

2–8

,

2–10

,

2–11

no video

2–12

,

2–13

nonfunctioning device

2–23

nonfunctioning docking device

2–14

nonfunctioning keyboard

2–24

nonfunctioning pointing device

2–25

fn

key

1–15

front components

1–6

G

grounding equipment and methods

4–6

H

hard drive

OS loading problems

2–16

precautions

4–3

removal

5–6

spare part numbers

3–9

,

3–12

,

3–20

,

5–6

specifications

6–5

hard drive bay

1–21

hard drive cover illustatrated

3–10

hard drive cover, removal

5–7

hard drive light

1–7

headphone jack location

1–9

pin assignments

A–1

heat sink removal

5–24

spare part number

3–5

,

3–19

,

5–24

I

I/O address specifications

6–15

Info Center button

1–17

infrared port

1–7

interrupt specifications

6–13

Maintenance and Service Guide Index–3

Index

Index–4

K

keyboard removal

5–15

spare part numbers

3–3

,

3–17

,

3–18

,

5–15

troubleshooting

2–24

keyboard components

1–12

,

1–14

L

LED board removal

5–21

spare part number

3–3

,

3–19

,

5–21

LED board cable

3–11

left-side components

1–10

M

mass storage devices, spare part numbers

3–12

memory map specifications

6–18

memory module removal

5–13

,

5–30

spare part numbers

3–5

,

3–17

,

5–13

,

5–30

memory module compartment

1–21

memory module compartment cover illustatrated

3–10

removal

5–13

microphone jack location

1–9

pin assignments

A–2

microphone, location

1–9

Mini PCI communications card removal

5–34

spare part numbers

3–7

,

3–16

,

3–17

Miscellaneous Cable Kit spare part number

3–20

Miscellaneous Cables Kit components

3–11

spare part number

3–11

Miscellaneous Plastics Kit components

3–7

,

3–10

,

3–20

spare part number

3–7

,

3–10

,

3–20

modem board removal

5–29

spare part number

3–5

,

3–20

,

5–29

modem cable illustrated

3–11

removal

5–51

modem jack location

1–10

pin assignments

A–6

modem, troubleshooting

2–26

monitor port location

1–13

pin assignments

A–4

MultiBay II

1–9

MultiBay II device, spare part numbers

3–9

,

3–12

N

network jack location

1–10

Maintenance and Service Guide

Index

pin assignments

A–5

network, troubleshooting

2–26

nonfunctioning device, troubleshooting

2–14

,

2–23

notebook feet illustrated

3–10

locations

5–10

notebook specifications

6–1

num lock

key

1–15

num lock light

1–17

O

optical drive

OS loading problems

2–20

precautions

4–3

spare part numbers

3–9

,

3–12

specifications

6–7

,

6–10

P

packing precautions

4–5

PC Card eject buttons

1–11

PC Card slot space saver, illustatrated

3–10

PC Card slots

1–11

plastic parts

4–2

pointing device, troubleshooting

2–25

pointing stick

1–19

pointing stick buttons

1–19

power connector

1–13

power cord set requirements

B–2

spare part numbers

3–14

,

3–15

,

3–16

power management features

1–5

power supply, spare part numbers

3–14

,

3–15

,

3–20

power, troubleshooting

2–8

power/standby button

1–17

power/standby light

1–6

,

1–17

presentation mode button

1–17

processor removal

5–27

spare part numbers

3–5

,

3–19

,

3–20

,

5–27

R

rear components

1–10

removal/replacement preliminaries

4–1

procedures

5–1

right-side components

1–8

RJ-11 cable illustrated

3–11

removal

5–51

RJ-11 jack location

1–10

pin assignments

A–6

RJ-45 jack location

1–10

pin assignments

A–5

RTC battery illustrated

3–10

removal

5–52

S

Screw Kit contents

C–1

spare part number

3–15

,

3–20

,

C–1

screw listing

C–1

SD Card slot

1–11

Maintenance and Service Guide Index–5

Index

Index–6

security cable slot

1–10

serial connector board cable

3–11

serial connector module removal

5–43

spare part number

3–9

,

3–18

,

5–43

serial number

3–1

,

5–1

serial port location

1–9

pin assignments

A–3

service considerations

4–2

smart card reader

1–11

speakers, location

1–7

specifications battery pack

6–6

display

6–3

,

6–4

DVD+RW/R and CD-RW

Combo Drive

6–8

DVD/CD-RW Combo

Drive

6–10

DVD-ROM drive

6–7

hard drive

6–5

I/O addresses

6–15

interrupts

6–13

memory map

6–18

notebook

6–1

optical drive

6–7

,

6–10

system DMA

6–12

static shielding materials

4–8

S-Video-out jack location

1–13

pin assignments

A–5

switch cover removal

5–19

spare part number

3–3

,

3–19

,

5–19

system board removal

5–49

spare part numbers

3–9

,

3–19

,

3–20

,

5–49

system DMA

6–12

system memory map

6–18

T

tools required

4–1

top components

1–16

,

1–18

top cover removal

5–39

spare part number

3–5

,

3–19

,

5–39

TouchPad location

1–19

removal

5–32

spare part number

3–5

,

3–19

,

5–32

TouchPad left/right buttons

1–19

TouchPad scroll zone

1–19

TPM security card removal

5–22

spare part number

3–3

,

3–20

,

5–22

transporting precautions

4–5

travel battery connector

1–21

troubleshooting audio

2–21

Computer Setup

2–1

docking device

2–14

flowcharts

2–5

keyboard

2–24

Maintenance and Service Guide

Index

modem

2–26

network

2–26

nonfunctioning device

2–14

,

2–23

OS loading

2–15

overview

2–1

pointing device

2–25

power

2–8

video

2–12

U

Universal Serial Bus (USB) diskette drive, spare part number

3–13

,

3–16

Universal Serial Bus (USB) port location

1–9

,

1–11

pin assignments

A–2

V

vents

1–21

video troubleshooting

2–12

volume buttons

1–17

,

1–19

W

Windows applications key

1–15

Windows logo key

1–15

wireless light

1–6

workstation precautions

4–6

Maintenance and Service Guide Index–7

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