TP800 control panel | User manual | Balboa Water Group TP900 Series, TP800 Series, control panel User Interface and Programming Reference

TP800 control panel | User manual | Balboa Water Group TP900 Series, TP800 Series, control panel User Interface and Programming Reference

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Below you will find brief information for Control Panel TP900 Series, Control Panel TP800 Series. The TP900 and TP800 series control panels are user-friendly and provide full control over your hot tub. You can access the most important features, including temperature setting, from the main screen. The control panel is equipped with a navigation system that allows you to easily browse all the menus and features. You can also lock the panel to prevent unwanted use or temperature adjustments.

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Balboa Water Group TP900 Series, TP800 Series Control Panel User Manual | Manualzz

TP800 Control Panels

Balboa Water Group®

User Interface and Programming Reference

[Online Guide for U.S./Canadian/European Control Panels]

System Model: BP2500 / 2600

Software Version: 5.0 and later

Panel Model: TP900 Series TP800 Series

Software Version: 2.0 or later

1.9 or later

TP800 control panel

Spa Models: Beachcraft Series Signature Package, U.S./Canada

TP800 control panel

Spa Models: Beachcraft Series Signature Package, European

TP800 Manual, Clearwater Spas 1-1-14

The Main Screen

Spa Status

Important information about spa operation can be seen quickly from the Main Screen.

The most important features, including Set Temperature adjustment, can be accessed from this screen.

The actual water temperature can be seen in large text and the desired, or Set Temperature, can be selected and adjusted.

Time-of-day, Ozone operation and Filter Operation status is available, along with other messages and alerts.

High Temperature Range vs. Low Temperature Range is indicated in the upper right corner.

The Jets Icon in the center will spin on a TP900 if any pump is running and changes color when the heater is on. (The icon does not spin on a TP800, but still indicates pump and heater function)

A Lock icon is visible if the panel or settings are locked.

The Menu choices on the right can be selected and the screen will change to show more detailed controls or programming functions.

Water Temperature

Desired Temperature

Status

Temperature Range

Pump and Heat

102°F

Set: 104°F

8:32 PM

Ozone

Filter 1

Ready in Rest Mode

Heating

High Range

Spa

Shortcuts

Settings

Messages

Menus

Lock Indicator

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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The Main Screen

Navigation

Navigating the entire menu structure is done with the 5 buttons on the control panel.

When a text item changes to white during navigation, that indicates the item is selected for action.

Operating or changing a selected item is generally done with the center or “Select” button.

The only item that can be changed on the left side of the Main Screen is the Set Temperature. Press the Left Arrow button to change the Set Temperature number to white. The Set Temperature can then be adjusted with the up and down buttons.

Pressing the Select button or the Right Arrow button will save the new set temperature.

On the right side of the screen, the menu selections can be selected with the Up and Down Buttons. Use the Select Button to choose an item. Selecting one of these items will change to a different screen with additional controls.

102°F

Set: 104°F

8:32 PM

Ozone

Filter 1

Ready in Rest Mode

Heating

High Range

Spa

Shortcuts

Settings

Messages

At the bottom of the screen, messages may appear at various times. Some of these messages must be dismissed by the user

(see page 17).

Press-and-Hold

If an Up or Down button is pressed and held when the Set Temperature is selected, the temperature will continue to change until the button is released, or the Temperature Range limits are reached.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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The Spa Screen and Shortcut Screen

All Equipment Access

The Spa Screen shows all available equipment to control, as well as other features, like Invert, in one easy-to-navigate screen.

The display shows icons that are related to the equipment installed on a particular spa model, so this screen may change depending on the installation.

The navigation buttons are used to select an individual device. The device that is chosen is highlighted with a white outline and the text under the icon changes to white. Once a device is selected, it can be controlled using the center Select Button.

Some devices, like pumps, may have more than one ON state, so the icon will change to refl ect the state that the equipment is in. Below are some examples of 2-speed Pump indicators.

Jets Off Jets Low Jets High

If the Spa has a Circ Pump, a Circ Pump Icon will appear to indicate its activity, but outside of Priming Mode, the Circ Pump cannot be controlled directly.

NOTE: The icon for the pump that is associated with the heater (Circ or P1 Low) will have a red glow in the center when the heater is running.

Back Jets 1 Jets 2 Jets 3 Light

Invert

Ready in Rest Mode

Heating

One-Press Activation

The Shortcut Screen requires no navigation. Each button is fi xed on a specifi c fuction and can be used as a very simple user interface for the spa.

Each button function is illustrated in the display and mapped according to the manufacturer’s instructions.

Shortcuts

Jets 1

Jets 2 Back

Ready in Rest Mode

Heating

Jets 3

Light

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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The Settings Screen

Pressing a “Button”

When instructions are given to “press a button” any of the following can be done:

• Navigate to the desired item on any Screen. When the desired item is highlighted, press the Select Button.

• Press the button for that device while on the Shortcuts Screen, if the device is one of the 4 functions available.

Programming, Etc.

The Settings Screen is where all programming and other spa behaviors are controlled.

This screen has several features that can be acted on directly. These features include Temp Range, Heat Mode, and Invert

Panel. When one of these items is highlighted, the Select Button is used to toggle between two settings.

All other menu items (with an arrow pointing to the right) go to another level in the menu.

Press-and-Hold

If an Up or Down button is pressed and held when an item in a Menu List is highlighted, the list can be scrolled quickly from top to bottom. The scroll bar on the right side of the screen indicates the relative position of the highlighted item in the list.

Back

Settings

Temp Range

Heat Mode

Time of Day

Filter Cycles

Light Cycle

Invert Panel

Lock

High

Ready

`

`

`

Normal

`

Dual Temperature Ranges (High vs. Low)

This system incorporates two temperature range settings with independent set temperatures. The specifi c range can be selected on the Settings screen and is visible on the Main Screen in the upper right corner of the display.

These ranges can be used for various reasons, with a common use being a “ready to use” setting vs. a “vacation” setting.

Each range maintains its own set temperature as programmed by the user. This way, when a range is chosen, the spa will heat to the set temperature associated with that range.

High Range can be set between 80°F and 104°F.

Low Range can be set between 50°F and 99°F.

More specifi c Temp Ranges may be determined by the Manufacturer.

Freeze Protection is active in either range.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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The Settings Screen – Continued

Heat Mode – Ready vs. Rest

In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.”

The heater pump can be either a 2-speed pump (Pump 1) or a circulation pump.

If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.”

REST Mode will only allow heating during programmed fi lter cycles. Since polling does not occur, the temperature display may not show a current temperature until the heater pump has been running for a minute or two.

While Pump 1 High can be turned on and off, Pump 1 Low will run until set temperature is reached, or 1 hour has passed.

Circulation Mode (See Page 8, under Pumps, for other circulation modes)

If the spa is confi gured for 24HR circulation, the heater pump generally runs continuously. Since the heater pump is always running, the spa will maintain set temperature and heat as needed in Ready Mode, without polling.

In Rest Mode, the spa will only heat to set temperature during programmed fi lter times, even though the water is being fi ltered constantly when in Circulation Mode.

Back

Settings

Temp Range

Heat Mode

Time of Day

Filter Cycles

Light Cycle

Invert Panel

Lock

High

Ready

`

`

`

Normal

`

Ready-in-Rest Mode

READY/REST appears in the display if the spa is in Rest Mode and the Jets 1 Button is pressed. It is assumed that the spa is being used and will heat to set temperature. While Pump 1 High can be turned on and off, Pump 1 Low will run until set temperature is reached, or 1 hour has passed. After 1 hour, the System will revert to Rest Mode. This mode can also be reset by entering the Settings Menu and changing the Heat Mode.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Fill it up!

Preparation and Filling

Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before fi lling to allow as much air as possible to escape from the plumbing and the control system during the fi lling process.

After turning the power on at the main power panel, the top-side panel will display a splash, or startup screen.

Priming Mode – M019*

After the initial start-up sequence, the control will enter Priming Mode and display a Priming Mode screen. Only pump icons appear on the priming mode screen. The system will automatically return to normal heating and fi ltering at the end of the priming mode, which lasts 4-5 minutes. During the priming mode, the heater is disabled to allow the priming process to be completed without the possibility of energizing the heater under low-fl ow or no-fl ow conditions. Nothing comes on automatically, but the pump(s) can be energized by selecting the “Jet” buttons. If the spa has a Circ Pump, it can be turned on and off by pressing the “Circ Pump” button during Priming Mode. In addition, if the spa has a Circ Pump, it can be activated by pressing the dedicated “Light” button during Priming Mode when using a TP800.

Manually exit Priming Mode by pressing the “Exit” Button.

Exit Jets 1 Jets 2 Jets 3 Circ

Priming the Pumps

As soon as the Priming Mode screeen appears on the panel, select the

“Jets 1” button once to start Pump 1 in low-speed and then again to switch to high-speed. Also, select the other pumps, to turn them on.

The pumps should be running in high-speed to facilitate priming. If the

Priming Mode

pumps have not primed after 2 minutes, and water is not fl owing from the jets in the spa, do not allow the pumps to continue to run. Turn off the pumps and repeat the process. Note: Turning the power off and back on again will initiate a new pump priming session.

Sometimes momentarily turning the pump off and on will help it to prime. Do not do this more than 5 times. If the pump(s) will not prime, shut off the power to the spa and call for service.

Important: A pump should not be allowed to run without priming for more than 2 minutes. Under NO circumstances should a pump be allowed to run without priming beyond the end of the 4-5 minute priming mode. Doing so may cause damage to the pump and cause the system to energize the heater and go into an overheat condition.

Exiting Priming Mode

You can manually exit Priming Mode by navigating to the “Back” button on the Priming Mode Screen. Note that if you do not manually exit the priming mode as described above, the priming mode will be automatically terminated after 4-5 minutes. Be sure that the pump(s) have been primed by this time.

Once the system has exited Priming Mode, the top-side panel will display the Main Screen, but the display will not show the temperature yet, as shown below. This is because the system requires approximately 1 minute of water fl owing through the heater to determine the water temperature and display it.

– – –°F – – –°C

*M019 is a Message Code. See Fault Log on Page 13.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Spa Behavior

Pumps

On the Spa Screen, select a “Jets” button once to turn the pump on or off, and to shift between low- and high-speeds if equipped. If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after 30 minutes. The high-speed will time-out after 15 minutes.

On non-circ systems, the low-speed of pump 1 runs when the blower or any other pump is on. If the spa is in Ready Mode

(See page 6), Pump 1 low may also activate for at least 1 minute every 30 minutes to detect the spa temperature (polling) and then to heat to the set temperature if needed. When the low-speed turns on automatically, it cannot be deactivated from the panel, however the high speed may be started.

Circulation Pump Modes

If the system is equipped with a circ pump, it will be confi gured to work in one of three different ways:

1, The circ pump operates continuously (24 hours) with the exception of turning off for 30 minutes at a time when the water temperature reaches 3°F (1.5°C) above the set temperature (most likely to happen in very hot climates).

2, The circ pump stays on continuously, regardless of water temperature.

3, A programmable circ pump will come on when the system is checking temperature (polling), during fi lter cycles, during freeze conditions, or when another pump is on.

The specifi c Circulation Mode that is used has been determined by the Manufacturer and cannot be changed in the fi eld.

Other device options may be available, like Blower, Light, Mist, etc.

Filtration and Ozone

On non-circ systems, Pump 1 low and the ozone generator will run during fi ltration. On circ systems, the ozone will generally run with the circ pump, but can be limited to fi ltration cycles.

The system is factory-programmed with one fi lter cycle that will run in the evening (assuming the time-of-day is properly set) when energy rates are often lower. The fi lter time and duration are programmable. (See page 10)

A second fi lter cycle can be enabled as needed.

At the start of each fi lter cycle, the water devices like blower, mist device (if these exist) and other pumps will run briefl y to purge the plumbing to maintain good water quality.

Freeze Protection

If the temperature sensors within the heater detect a low enough temperature, then the water devices automatically activate to provide freeze protection. The water devices will run either continuously or periodically depending on conditions.

In colder climates, an optional additional freeze sensor may be added to protect against freeze conditions that may not be sensed by the standard sensors. Auxiliary freeze sensor protection acts similarly except with the temperature thresholds determined by the switch. See your dealer for details.

Clean-up Cycle (optional)

When a pump or blower is turned on by a button press, a clean-up cycle begins 30 minutes after the pump or blower is turned off or times out. The pump and the ozone generator will run for 30 minutes or more, depending on the system. On some systems, you can change this setting. (See the Preferences section on page 14)

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Time-of-Day

Be sure to set the Time-of-Day

Setting the time-of-day is important for determining fi ltration times and other background features.

“Set Time” will appear on the display if no time-of-day is set in the memory.

On the Settings Screen, select the Time-of-Day line. On the Time-of-Day screen, simply navigate right and left to select the

Hour, Minutes, AM/PM and 12/24 Hour segments. Use the Up and Down Buttons to make changes.

Back

Time of Day

12 : 00 PM 12 HR

Saving Settings

The Time-of-Day screen is a simple, editable screen that illustrates a feature of the control that applies to all other editable screens as well.

When changes are made, the icon to go “Back” changes to “Save” and a new icon for “Cancel” appears under the Save icon.

Navigating to the left will highlight the Save icon, and navigating down from there will allow the user to cancel the pending change. Pressing the “Select” button will save or cancel the changes and go back to the previous screen.

Time of Day

12 : 00 PM

Cancel

Note:

If power is interrupted to the system, Time-of-Day will be maintained for several days.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Adjusting Filtration

Main Filtration

Using the same navigation and adjustment as Setting the Time, Filter Cycles are set using a start time and a duration. Each setting can be adjusted in 15-minute increments. The panel calculates the end time and displays it automatically.

Back

Filter Cycles

Filter Cycle 1

Starts at 12:00 AM

Runs 0 HR 0 Min

Ends at 12:00 AM

Filter Cycle 2 NO

Starts at 12:00 AM

Runs 0 HR 0 Min

Ends at 12:00 AM

Cancel

Filter Cycles

Filter Cycle 1

Starts at 6:15 AM

Runs 3 HR 0 Min

Ends at 9:15 AM

Filter Cycle 2 NO

Starts at 12:00 AM

Runs 0 HR 0 Min

Ends at 12:00 AM

Filter Cycle 2 - Optional Filtration

Filter Cycle 2 is OFF by default.

Simply navigate to the Filter Cycle 2 line by pressing the Right Navigation Button, and when “NO” is highlighted, press Up or Down to toggle Filter Cycle 2 on and off. When Filter Cycle 2 is ON, it can be adjusted in the same manner as Filter Cycle

1 by navigating to the right.

It is possible to overlap Filter Cycle 1 and Filter Cycle 2, which will shorten overall fi ltration by the overlap amount.

Circulation Pump Modes

Some spas may be manufactured with Circ Pump settings that allow programming fi ltration cycle duration. Some circ Modes are pre-programmed to operate 24 hours a day and are not programmable. Refer to the spa manufacturer’s documentation for any Circ Mode details.

Purge Cycles

In order to maintain sanitary conditions, as well as protect against freezing, secondary water devices will purge water from their respective plumbing by running briefl y at the beginning of each fi lter cycle.

If the Filter Cycle 1 duration is set for 24 hours, enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is programmed to begin.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Additional Settings

Light Cycle Option

If Light Cycle does not appear in the Settings Menu, the Light Timer feature is not enabled by the manufacturer.

When available, the Light Timer is OFF by default.

The settings can be edited the same way that Filter Cycles are edited (see page 10).

Back

Light Cycle

Enabled No

Starts at 12:00 AM

Runs 0 HR 0 Min

Ends at 12:00 AM

Invert Panel

Selecting Invert Panel will fl ip the display and the buttons so the panel can be easily operated from inside or outside the hot tub.

Dedicated Buttons

Specifi c Buttons for Specifi c Devices

If the panel has dedicated function buttons (TP800) or the spa has an Auxiliary Panel(s) installed, pressing those buttons will activate the device indicated for that button.

These dedicated buttons will operate just like the Spa Screen buttons (see page 4) and the equipment will behave in the same manner with each button press.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Restricting Operation

The control can be restricted to prevent unwanted use or temperature adjustments.

Locking the Panel prevents the controller from being used, but all automatic functions are still active.

Locking the Settings allows Jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted.

Settings Lock allows access to a reduced selection of menu items. These include Set Temperature, Invert, Lock, Utilities,

Information and Fault Log. They can be seen, but not changed or edited.

Back

Lock

Settings

Panel

OFF

OFF

Unlocking

102°F

Set: 104°F

8:32 PM

Ozone

Filter 1

Ready in Rest Mode

Heating

High Range

Unlock

Back

Lock

Settings

Panel

OFF

ON

An Unlock Sequence using the navigation buttons can be used from the Lock Screen. The Unlock Sequence is the same for both Panel Lock and Settings Lock.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Additional Settings

Hold Mode - M037*

Hold Mode is used to disable the pumps during service functions like cleaning or replacing the fi lter. Hold Mode will last for 1 hour unless the mode is exited manually. If spa service will require more than an hour, it may be best to simply shut down power to the spa.

Drain Mode

Some spas have a special feature that allows Pump 1 to be employed when draining the water.

When available, this feature is a component of Hold Mode.

Utilities

The Utilities Menu contains the following:

A/B Temps

When this is set to On, the temperature display will alternate to display temperature from Sensor A and Sensor B in the heater.

Demo Mode

Demo Mode is not always enabled, so it may not appear. This is designed to operate several devices in a sequence in order to demonstrate the various features of a particular hot tub.

Fault Log

The Fault Log is a record of the last 24 faults that can be reviewed by a service tech.

GFCI Test

(Feature not available on CE rated systems.)

GFCI Test is not always enabled, so it may not appear. This screen allows the GFCI to be tested manually from the panel and can be used to reset the automatic test feature. If the GFCI Test Feature is reset, the device will trip within 7 days. (See Page 16)

Fault Log

Back

Entry 2

Message Code M026

1 Days Ago 2:21PM

Rest Mode

High Range

Set Temp 104°F

Sensors: A: 100 B: 96

Message:

Sensors are out of sync

*M036 is a Message Code. Codes like this will be seen in the Fault Log

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Additional Settings

Preferences

The Preferences Menu allows the user to change certain parameters based on personal preference.

Temp Display

Change the temperature between Fahrenheit and Celsius.

Back

Preferences

Temp Display

Time Display

Reminders

Cleanup

Dolphin

Color

Language

°F

12 HR

On

0.5 HR

`

5

`

Blue

English

`

Time Display

Change the clock between 12 hr and 24 hr display.

Reminders

Turn the reminder messages (like “Clean Filter”) On or Off.

Cleanup

Cleanup Cycle Duration is not always enabled, so it may not appear. When it is available, set the length of time Pump

1 will run after each use. 0-4 hours are available.

Dolphin II and Dolphin III (Applies to RF Dolphin only)

When set to 0, no addressing is used. Use this setting for a Dolphin II or Dolphin III which is factory set for no address by default. When set between 1 and 7, the number is the address. (See the Dolphin manual for details.)

Color

Pressing the Select Button when Color is highlighted will cycle through 5 background colors available in the control.

Language

Change the language displayed on the panel.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Information

System Information

The System Information Menu displays various settings and identifi cation of the particular system. As each item in the menu is highlighted, the detail for that item is displayed at the bottom of the screen.

Software ID (SSID)

Displays the software ID number for the System.

System Model

Displays the Model Number of the System.

Current Setup

Displays the currently selected Confi guration Setup Number.

Confi guration Signature

Displays the checksum for the system confi guration fi le.

System Information

Back

Software ID (SSID)

System Model

Current Setup

Configuration Signature

Heater Voltage

Heater Type

Software ID (SSID):

M100_101 V0.6

Heater Voltage (Feature not used on CE rated systems.)

Displays the operating voltage confi gured for the heater.

Heater Wattage as Confi gured in Software (CE Systems Only.)

Displays a heater kilowatt rating as programmed into the control system software (1-3 or 3-6).

Heater Type

Displays a heater type ID number.

Dip Switch Settings

Displays a number that represents the DIP switch positions of S1 on the main circuit board.

Panel Version

Displays a number of the software in the topside control panel.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Utilities – GFCI Test Feature

The Ground Fault Circuit Interrupter (GFCI) or Residual Current

Detector (RCD) is an important safety device and is required equipment on a hot tub installation.

(The GFCI Test Feature is not available on CE rated systems.)

Used for verifying a proper installation

Your spa may be equipped with a GFCI Protection feature. If your spa has this feature enabled by the manufacturer, the GFCI Trip

Test must occur to allow proper spa function.

Within 1 to 7 days after startup, the spa will trip the GFCI to test it. (The number of days is factory programmed.) The GFCI must be reset once it has tripped. After passing the GFCI Trip Test, any subsequent GFCI trips will indicate a ground fault or other unsafe condition and the power to the spa must be shut off until a service person can correct the problem.

Back

GFCI Status - Passed

Test

Reset

Forcing the GFCI Trip Test (North America Only)

The installer can cause the GFCI Trip Test to occur sooner by initiating it using the above menu.

The GFCI should trip within several seconds and the spa should shut down. If it does not, shut down the power and manually verify that a GFCI breaker is installed and that the circuit and spa are wired correctly. Verify the function of the

GFCI with its own test button. Restore power to the spa and repeat the GFCI Trip Test.

Once the GFCI is tripped by the test, reset the GFCI and the spa will operate normally from that point. You can verify a successful test by navigating to the above menu. PASS should appear after a temp button is pressed from the GFCI screen.

Warning:

The end-user must be trained to expect this one-time test to occur and how to properly reset the GFCI.

If freezing conditions exist, the GFCI or RCD should be reset immediately or spa damage could result.

CE Product:

CE registered systems do not have an RCD Test Feature due to the nature of the electrical service.

Some UL registered systems do not have the GFCI Test Feature activated.

The end-user must be trained how to properly test and reset the RCD.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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General Messages

Most messages and alerts will appear at the bottom of the normally used screens.

Several alerts and messages may be displayed in a sequence.

Some messages can be reset from the panel. Messages that can be reset will appear with a “right arrow” at the end of the message. This message can be selected by navigating to it at pressing the Select button.

Clean the filter

`

– – –°F – – –°C

Water Temperature is Unknown

After the pump has been running for 1 minute, the temperature will be displayed.

Possible freezing condition

A potential freeze condition has been detected, or the Aux Freeze Switch has closed. All water devices are activated.

In some cases, pumps may turn on and off and the heater may operate during Freeze Protection.

This is an operational message, not an error indication.

The water is too hot – M029

The system has detected a spa water temp of 110°F (43.3°C) or more, and spa functions are disabled. System will auto reset when the spa water temp is below 108°F (42.2°C). Check for extended pump operation or high ambient temp.

M0XX numbers are Message Codes. See Page 13.

* This message can be reset from the topside panel.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Heater-Related Messages

The water fl ow is low – M016

There may not be enough water fl ow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below.

The water fl ow has failed* – M017

There is not enough water fl ow through the heater to carry the heat away from the heating element and the heater has been disabled. See “Flow Related Checks” below. After the problem has been resolved, you must press any button to reset and begin heater start up.

The heater may be dry* – M028

Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 min. Press any button to reset the heater start-up. See “Flow Related Checks” below.

The heater is dry* – M027

There is not enough water in the heater to start it. The spa is shut down. After the problem has been resolved, you must clear the message to restart heater start up. See “Flow Related Checks” below.

The heater is too hot* – M030

One of the water temp sensors has detected 118°f (47.8°C) in the heater and the spa is shut down. You must clear the message when water is below 108°f (42.2°C). See “Flow Related Checks” below.

Flow-Related Checks

Check for low water level, suction fl ow restrictions, closed valves, trapped air, too many closed jets and pump prime.

On some systems, even when spa is shut down by an error condition, some equipment may occasionally turn on to continue monitoring temperature or if freeze protection is needed.

M0XX numbers are Message Codes. See Page 13.

* This message can be reset from the topside panel.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Sensor-Related Messages

Sensors are out of sync – M015

The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service.

Sensors are out of sync -- Call for service* – M026

The temperature sensors ARE out of sync. The fault above has been established for at least 1 hour.

Call for Service.

Sensor A Fault, Senor B Fault – Sensor A: M031, Sensor B: M032

A temperature sensor or sensor circuit has failed. Call for Service.

Miscellaneous Messages

Communications error

The control panel is not receiving communication from the System. Call for Service.

Test software installed

The Control System is operating with test software. Call for Service.

°F or °C is replaced by °T

The Control System is in Test Mode. Call for Service.

M0XX numbers are Message Codes. See Page 13.

* This message can be reset from the topside panel.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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System-Related Messages

Program memory failure* – M022

At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the fi rmware (operation program) and requires a service call.

The settings have been reset (Persistent Memory Error)* – M021

Contact your dealer or service organization if this message appears on more than one power-up.

The clock has failed* – M020

Contact your dealer or service organization.

Confi guration error (Spa will not Start Up)

Contact your dealer or service organization.

The GFCI test failed (System Could Not Test the GFCI) – M036

(North America Only) May indicate an unsafe installation. Contact your dealer or service organization.

A pump may be stuck on – M034

Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.

Hot fault – M035

A Pump Appears to have been Stuck ON when spa was last powered

POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.

M0XX numbers are Message Codes. See Page 13.

* This message can be reset from the topside panel.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Reminder Messages

General maintenance helps.

Reminder Messages can be suppressed by using the Preferences Menu. See Page 14.

Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely, or there may be a limited number of reminders on a specifi c model. The frequency of each reminder (i.e. 7 days) can be specifi ed by the Manufacturer.

Check the pH

May appear on a regular schedule, i.e. every 7 days.

Check pH with a test kit and adjust pH with the appropriate chemicals.

Check the sanitizer

May appear on a regular schedule, i.e. every 7 days.

Check sanitizer level and other water chemistry with a test kit and adjust with the appropriate chemicals.

Clean the fi lter

May appear on a regular schedule, i.e. every 30 days.

Clean the fi lter media as instructed by the manufacturer. See HOLD on page 13.

Test the GFCI (or RCD)

May appear on a regular schedule, i.e. every 30 days.

The GFCI or RCD is an important safety device and must be tested on a regular basis to verify its reliability.

Every user should be trained to safely test the GFCI or RCD associated with the hot tub installation.

A GFCI or RCD will have a TEST and RESET button on it that allows a user to verify proper function.

Change the water

May appear on a regular schedule, i.e. every 90 days.

Change the water in the spa on regular basis to maintain proper chemical balance and sanitary conditions.

Clean the cover

May appear on a regular schedule, i.e. every 180 days.

Vinyl covers should be cleaned and conditioned for maximum life.

Treat the wood

May appear on a regular schedule, i.e. every 180 days.

Wood skirting and furniture should be cleaned and conditioned per the manufacturers instructions for maximum life.

Change the fi lter

May appear on a regular schedule, i.e. every 365 days.

Filters should be replaced occasionally to maintain proper spa function and sanitary conditions.

Reminder messages can be reset from the topside panel.

Additional messages may appear on specifi c systems.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Warning! Qualifi ed Technician Required for Service and Installation

Basic Installation and

Confi guration Guidelines

Use minimum 6AWG copper conductors only.

Torque fi eld connections between 21 and 23 in lbs.

Readily accessible disconnecting means to be provided at time of installation.

Permanently connected power supply.

Connect only to a circuit protected by a Class A Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD) mounted at least 5’ (1.52M) from the inside walls of the spa/hot tub and in line of sight from the equipment compartment.

CSA enclosure: Type 2

Refer to Wiring Diagram inside the cover of the control enclosure.

Refer to Installation and Safety Instructions provided by the spa manufacturer.

Warning:

People with infectious diseases should not use a spa or hot tub.

Warning:

To avoid injury, exercise care when entering or exiting the spa or hot tub.

Warning:

Do not use a spa or hot tub immediately following strenuous exercise.

Warning:

Prolonged immersion in a spa or hot tub may be injurious to your health.

Warning:

Maintain water chemistry in accordance with the Manufacturers instructions.

Warning:

The equipment and controls shall be located not less than 1.5 meters horizontally from the spa or hot tub.

Warning! GFCI or RCD Protection.

The Owner should test and reset the GFCI or RCD on a regular basis to verify its function.

Warning! Shock Hazard!

No User Serviceable Parts.

Do not attempt service of this control system. Contact your dealer or service organization for assistance. Follow all owner’s manual power connection instructions. Installation must be performed by a licensed electrician and all grounding connections must be properly installed.

CSA Compliance/Conformité

Caution:

• Test the ground fault circuit interrupter before each use of the spa.

• Read the instruction manual.

• Adequate drainage must be provided if the equipment is to be installed in a pit.

• For use only within an enclosure rated CSA Enclosure 3.

• Connect only to a circuit protected by a Class A ground fault circuit interrupter or residual current device.

• To ensure continued protection against shock hazard, use only identical replacement parts when servicing.

• Install a suitably rated suction guard to match the maximum fl ow rate marked.

Warning:

• Water temperature in excess of 38°C may be injurious to your health.

• Disconnect the electrical power before servicing.

Attention:

• Toujours verifi er l’effi cacite du disjoncteur differentiel avant d’utiliser differentiel avant d’utiliser le bain.

• Lire la notice technique.

• Lorsque l’appareillage est installe dans une fosse, on doit assurer un drainage adequat.

• Employer uniquement a l’interieur d’une cloture CSA Enclosure 3.

• Connecter uniquement a un circuit protege par un disjoncteur differentiel de Class A.

• Afi n d’assurer une protection permanente contre le danger de shock electrique, lors de l’entretien employer seulement des pieces de rechange identiques.

• Les prises d’aspiration doivent etre equipees de grilles convenant au debit maximal indique.

Avertissement:

• Des temperatures de l’eau superieures a 38°C peuvent presenter un danger pour la sante.

• Deconnecter du circuit d’alimentation electrique avante l’entretien.

Warning/Advertissement:

• Disconnect the electric power before servicing. Keep access door closed.

• Deconnecter du circuit d’alimentation electrique avant l’entretien.

Garder la porte fermer.

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

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Key Features

  • Main screen with temperature setting
  • Navigation system
  • Lock function
  • Temperature range settings
  • Filter cycle programming
  • Ozone operation
  • Pump control
  • Light control
  • Freeze protection
  • Error messages and alerts

Frequently Answers and Questions

How do I set the time on the control panel?
To set the time of day, you need to access the Settings screen and select the Time-of-Day line. On the Time-of-Day screen, navigate right and left to select the Hour, Minutes, AM/PM and 12/24 Hour segments. Use the Up and Down Buttons to make changes. Once you have made the changes, the icon to go “Back” changes to “Save” and a new icon for “Cancel” appears under the Save icon. Navigating to the left will highlight the Save icon, and navigating down from there will allow the user to cancel the pending change. Pressing the “Select” button will save or cancel the changes and go back to the previous screen.
How do I program the filter cycles?
Access the Settings screen and select the Filter Cycles line. You can set two filter cycles. Each filter cycle can be set independently using a start time and a duration. The panel calculates the end time and displays it automatically. You can also enable or disable the second filter cycle.
What are the different pump modes?
The control panel allows you to control various pumps, such as Jets 1, Jets 2, Jets 3, and Circulation Pump. You can turn the pumps on or off, and on some models, you can switch between low- and high-speeds. The low-speed of Pump 1 runs when the blower or any other pump is on. The system also has a Ready Mode that allows for automatic heating and circulation.

Related manuals

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