User Guide - TP800 and TP900 Series Control

User Guide - TP800 and TP900 Series Control
TP800 Control Panels
Balboa Water Group®
User Interface and Programming Reference
[Online Guide for U.S./Canadian/European Control Panels]
System Model:
Software Version:
Panel Model:
Software Version:
BP2500 / 2600
5.0 and later
TP900 Series TP800 Series
2.0 or later
1.9 or later
TP800 control panel
Spa Models: Beachcraft Series Signature Package, U.S./Canada
TP800 control panel
Spa Models: Beachcraft Series Signature Package, European
TP800 Manual, Clearwater Spas 1-1-14
The Main Screen
Spa Status
Important information about spa operation can be seen quickly from the Main Screen.
The most important features, including Set Temperature adjustment, can be accessed from this screen.
The actual water temperature can be seen in large text and the desired, or Set Temperature, can be selected and adjusted.
Time-of-day, Ozone operation and Filter Operation status is available, along with other messages and alerts.
High Temperature Range vs. Low Temperature Range is indicated in the upper right corner.
The Jets Icon in the center will spin on a TP900 if any pump is running and changes color when the heater is on. (The icon
does not spin on a TP800, but still indicates pump and heater function)
A Lock icon is visible if the panel or settings are locked.
The Menu choices on the right can be selected and the screen will change to show more detailed controls or programming
functions.
Water Temperature
Desired Temperature
Temperature Range
Pump and Heat
Status
102°F
Set: 104°F
8:32 PM
Ozone
Filter 1
High Range
Spa
Shortcuts
Settings
Ready in Rest Mode
Heating
Messages
Menus
Lock Indicator
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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The Main Screen
Navigation
Navigating the entire menu structure is done with the 5 buttons on the control panel.
When a text item changes to white during navigation, that indicates the item is selected for action.
Operating or changing a selected item is generally done with the center or “Select” button.
The only item that can be changed on the left side of the Main Screen is the Set Temperature. Press the Left Arrow button
to change the Set Temperature number to white. The Set Temperature can then be adjusted with the up and down buttons.
Pressing the Select button or the Right Arrow button will save the new set temperature.
On the right side of the screen, the menu selections can be selected with the Up and Down Buttons. Use the Select Button
to choose an item. Selecting one of these items will change to a different screen with additional controls.
102°F
Set: 104°F
8:32 PM
Ozone
Filter 1
High Range
Spa
Shortcuts
Settings
Ready in Rest Mode
Heating
Messages
At the bottom of the screen, messages may appear at various times. Some of these messages must be dismissed by the user
(see page 17).
Press-and-Hold
If an Up or Down button is pressed and held when the Set Temperature is selected, the temperature will continue to change
until the button is released, or the Temperature Range limits are reached.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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The Spa Screen and Shortcut Screen
All Equipment Access
The Spa Screen shows all available equipment to control, as well as other features, like Invert, in one easy-to-navigate screen.
The display shows icons that are related to the equipment installed on a particular spa model, so this screen may change
depending on the installation.
The navigation buttons are used to select an individual device. The device that is chosen is highlighted with a white outline
and the text under the icon changes to white. Once a device is selected, it can be controlled using the center Select Button.
Some devices, like pumps, may have more than one ON state, so the icon will change to reflect the state that the
equipment is in. Below are some examples of 2-speed Pump indicators.
Jets Off
Jets Low
Jets High
If the Spa has a Circ Pump, a Circ Pump Icon will appear to indicate its activity, but outside of Priming Mode, the Circ Pump
cannot be controlled directly.
NOTE: The icon for the pump that is associated with the heater (Circ or P1 Low) will have a red glow in the center when the
heater is running.
Back
Jets 1
Jets 2
Jets 3
Light
Invert
Ready in Rest Mode
Heating
One-Press Activation
The Shortcut Screen requires no navigation. Each button is fixed on a specific fuction and can be used as a very simple user
interface for the spa.
Each button function is illustrated in the display and mapped according to the manufacturer’s instructions.
Shortcuts
Jets 1
Jets 2
Ready in Rest Mode
Heating
Back
Light
Jets 3
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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The Settings Screen
Pressing a “Button”
When instructions are given to “press a button” any of the following can be done:
• Navigate to the desired item on any Screen. When the desired item is highlighted, press the Select Button.
• Press the button for that device while on the Shortcuts Screen, if the device is one of the 4 functions available.
Programming, Etc.
The Settings Screen is where all programming and other spa behaviors are controlled.
This screen has several features that can be acted on directly. These features include Temp Range, Heat Mode, and Invert
Panel. When one of these items is highlighted, the Select Button is used to toggle between two settings.
All other menu items (with an arrow pointing to the right) go to another level in the menu.
Press-and-Hold
If an Up or Down button is pressed and held when an item in a Menu List is highlighted, the list can be scrolled quickly
from top to bottom. The scroll bar on the right side of the screen indicates the relative position of the highlighted item
in the list.
Settings
Back
Temp Range High
Ready
Heat Mode
Time of Day `
Filter Cycles `
Light Cycle `
Invert Panel Normal
Lock
`
Dual Temperature Ranges (High vs. Low)
This system incorporates two temperature range settings with independent set temperatures. The specific range can be
selected on the Settings screen and is visible on the Main Screen in the upper right corner of the display.
These ranges can be used for various reasons, with a common use being a “ready to use” setting vs. a “vacation” setting.
Each range maintains its own set temperature as programmed by the user. This way, when a range is chosen, the spa will
heat to the set temperature associated with that range.
High Range can be set between 80°F and 104°F.
Low Range can be set between 50°F and 99°F.
More specific Temp Ranges may be determined by the Manufacturer.
Freeze Protection is active in either range.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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The Settings Screen – Continued
Heat Mode – Ready vs. Rest
In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is
known as the “heater pump.”
The heater pump can be either a 2-speed pump (Pump 1) or a circulation pump.
If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to
maintain a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.”
REST Mode will only allow heating during programmed filter cycles. Since polling does not occur, the temperature display
may not show a current temperature until the heater pump has been running for a minute or two.
While Pump 1 High can be turned on and off, Pump 1 Low will run until set temperature is reached, or 1 hour has passed.
Circulation Mode (See Page 8, under Pumps, for other circulation modes)
If the spa is configured for 24HR circulation, the heater pump generally runs continuously. Since the heater pump is always
running, the spa will maintain set temperature and heat as needed in Ready Mode, without polling.
In Rest Mode, the spa will only heat to set temperature during programmed filter times, even though the water is being
filtered constantly when in Circulation Mode.
Settings
Back
Temp Range High
Ready
Heat Mode
Time of Day `
Filter Cycles `
Light Cycle `
Invert Panel Normal
Lock
`
Ready-in-Rest Mode
READY/REST appears in the display if the spa is in Rest Mode and the Jets 1 Button is pressed. It is assumed that the spa
is being used and will heat to set temperature. While Pump 1 High can be turned on and off, Pump 1 Low will run until set
temperature is reached, or 1 hour has passed. After 1 hour, the System will revert to Rest Mode. This mode can also be reset
by entering the Settings Menu and changing the Heat Mode.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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Fill it up!
Preparation and Filling
Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow
as much air as possible to escape from the plumbing and the control system during the filling process.
After turning the power on at the main power panel, the top-side panel will display a splash, or startup screen.
Priming Mode – M019*
After the initial start-up sequence, the control will enter Priming Mode and display a Priming Mode screen. Only pump icons
appear on the priming mode screen. The system will automatically return to normal heating and filtering at the end of the
priming mode, which lasts 4-5 minutes. During the priming mode, the heater is disabled to allow the priming process to be
completed without the possibility of energizing the heater under low-flow or no-flow conditions. Nothing comes on automatically, but the pump(s) can be energized by selecting the “Jet” buttons. If the spa has a Circ Pump, it can be turned
on and off by pressing the “Circ Pump” button during Priming Mode. In
addition, if the spa has a Circ Pump, it can be activated by pressing the
dedicated “Light” button during Priming Mode when using a TP800.
Manually exit Priming Mode by pressing the “Exit” Button.
Exit
Jets 1
Jets 2
Jets 3
Circ
Priming the Pumps
As soon as the Priming Mode screeen appears on the panel, select the
“Jets 1” button once to start Pump 1 in low-speed and then again to
switch to high-speed. Also, select the other pumps, to turn them on.
The pumps should be running in high-speed to facilitate priming. If the
Priming Mode
pumps have not primed after 2 minutes, and water is not flowing from
the jets in the spa, do not allow the pumps to continue to run. Turn off
the pumps and repeat the process. Note: Turning the power off and back on again will initiate a new pump priming session.
Sometimes momentarily turning the pump off and on will help it to prime. Do not do this more than 5 times. If the pump(s)
will not prime, shut off the power to the spa and call for service.
Important: A pump should not be allowed to run without priming for more than 2 minutes. Under NO circumstances should
a pump be allowed to run without priming beyond the end of the 4-5 minute priming mode. Doing so may cause damage to
the pump and cause the system to energize the heater and go into an overheat condition.
Exiting Priming Mode
You can manually exit Priming Mode by navigating to the “Back” button on the Priming Mode Screen. Note that if you do
not manually exit the priming mode as described above, the priming mode will be automatically terminated after 4-5 minutes. Be sure that the pump(s) have been primed by this time.
Once the system has exited Priming Mode, the top-side panel will display the Main Screen, but the display will not show the
temperature yet, as shown below. This is because the system requires approximately 1 minute of water flowing through the
heater to determine the water temperature and display it.
– – –°F
– – –°C
*M019 is a Message Code. See Fault Log on Page 13.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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Spa Behavior
Pumps
On the Spa Screen, select a “Jets” button once to turn the pump on or off, and to shift between low- and high-speeds if
equipped. If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after 30 minutes. The high-speed will time-out after 15 minutes.
On non-circ systems, the low-speed of pump 1 runs when the blower or any other pump is on. If the spa is in Ready Mode
(See page 6), Pump 1 low may also activate for at least 1 minute every 30 minutes to detect the spa temperature (polling)
and then to heat to the set temperature if needed. When the low-speed turns on automatically, it cannot be deactivated
from the panel, however the high speed may be started.
Circulation Pump Modes
If the system is equipped with a circ pump, it will be configured to work in one of three different ways:
1, The circ pump operates continuously (24 hours) with the exception of turning off for 30 minutes at a time when the
water temperature reaches 3°F (1.5°C) above the set temperature (most likely to happen in very hot climates).
2, The circ pump stays on continuously, regardless of water temperature.
3, A programmable circ pump will come on when the system is checking temperature (polling), during filter cycles, during
freeze conditions, or when another pump is on.
The specific Circulation Mode that is used has been determined by the Manufacturer and cannot be changed in the field.
Other device options may be available, like Blower, Light, Mist, etc.
Filtration and Ozone
On non-circ systems, Pump 1 low and the ozone generator will run during filtration. On circ systems, the ozone will generally run with the circ pump, but can be limited to filtration cycles.
The system is factory-programmed with one filter cycle that will run in the evening (assuming the time-of-day is properly
set) when energy rates are often lower. The filter time and duration are programmable. (See page 10)
A second filter cycle can be enabled as needed.
At the start of each filter cycle, the water devices like blower, mist device (if these exist) and other pumps will run briefly
to purge the plumbing to maintain good water quality.
Freeze Protection
If the temperature sensors within the heater detect a low enough temperature, then the water devices automatically activate to provide freeze protection. The water devices will run either continuously or periodically depending on conditions.
In colder climates, an optional additional freeze sensor may be added to protect against freeze conditions that may not
be sensed by the standard sensors. Auxiliary freeze sensor protection acts similarly except with the temperature thresholds
determined by the switch. See your dealer for details.
Clean-up Cycle (optional)
When a pump or blower is turned on by a button press, a clean-up cycle begins 30 minutes after the pump or blower is
turned off or times out. The pump and the ozone generator will run for 30 minutes or more, depending on the system. On
some systems, you can change this setting. (See the Preferences section on page 14)
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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12-08-11
Time-of-Day
Be sure to set the Time-of-Day
Setting the time-of-day is important for determining filtration times and other background features.
“Set Time” will appear on the display if no time-of-day is set in the memory.
On the Settings Screen, select the Time-of-Day line. On the Time-of-Day screen, simply navigate right and left to select the
Hour, Minutes, AM/PM and 12/24 Hour segments. Use the Up and Down Buttons to make changes.
Time of Day
12 : 00 PM
12 HR
Back
Saving Settings
The Time-of-Day screen is a simple, editable screen that illustrates a feature of the control that applies to all other editable
screens as well.
When changes are made, the icon to go “Back” changes to “Save” and a new icon for “Cancel” appears under the Save icon.
Navigating to the left will highlight the Save icon, and navigating down from there will allow the user to cancel the pending change. Pressing the “Select” button will save or cancel the changes and go back to the previous screen.
Time of Day
12 :05
10:
00 PM
PM
12 HR
Back
Save
Cancel
Note:
If power is interrupted to the system, Time-of-Day will be maintained for several days.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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Adjusting Filtration
Main Filtration
Using the same navigation and adjustment as Setting the Time, Filter Cycles are set using a start time and a duration. Each
setting can be adjusted in 15-minute increments. The panel calculates the end time and displays it automatically.
Filter Cycles
Filter Cycles
Back
Filter Cycle 1
Starts at 12:00 AM
Runs 0 HR 0 Min
Ends at 12:00 AM
Filter Cycle 2 NO
Starts at 12:00 AM
Runs 0 HR 0 Min
Ends at 12:00 AM
Back
Save
Cancel
Filter Cycle 1
Starts at 6:15 AM
Runs 3 HR 0 Min
Ends at 9:15 AM
Filter Cycle 2 NO
Starts at 12:00 AM
Runs 0 HR 0 Min
Ends at 12:00 AM
Filter Cycle 2 - Optional Filtration
Filter Cycle 2 is OFF by default.
Simply navigate to the Filter Cycle 2 line by pressing the Right Navigation Button, and when “NO” is highlighted, press Up
or Down to toggle Filter Cycle 2 on and off. When Filter Cycle 2 is ON, it can be adjusted in the same manner as Filter Cycle
1 by navigating to the right.
It is possible to overlap Filter Cycle 1 and Filter Cycle 2, which will shorten overall filtration by the overlap amount.
Circulation Pump Modes
Some spas may be manufactured with Circ Pump settings that allow programming filtration cycle duration. Some circ Modes
are pre-programmed to operate 24 hours a day and are not programmable. Refer to the spa manufacturer’s documentation
for any Circ Mode details.
Purge Cycles
In order to maintain sanitary conditions, as well as protect against freezing, secondary water devices will purge water from
their respective plumbing by running briefly at the beginning of each filter cycle.
If the Filter Cycle 1 duration is set for 24 hours, enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is programmed to begin.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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Additional Settings
Light Cycle Option
If Light Cycle does not appear in the Settings Menu, the Light Timer feature is not enabled by the manufacturer.
When available, the Light Timer is OFF by default.
The settings can be edited the same way that Filter Cycles are edited (see page 10).
Light Cycle
Back
Enabled No
Starts at 12:00 AM
Runs 0 HR 0 Min
Ends at 12:00 AM
Invert Panel
Selecting Invert Panel will flip the display and the buttons so the panel can be easily operated from inside or outside the
hot tub.
Dedicated Buttons
Specific Buttons for Specific Devices
If the panel has dedicated function buttons (TP800) or the spa has an Auxiliary Panel(s) installed, pressing those buttons
will activate the device indicated for that button.
These dedicated buttons will operate just like the Spa Screen buttons (see page 4) and the equipment will behave in the
same manner with each button press.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
40985_F
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Restricting Operation
The control can be restricted to prevent unwanted use or temperature adjustments.
Locking the Panel prevents the controller from being used, but all automatic functions are still active.
Locking the Settings allows Jets and other features to be used, but the Set Temperature and other programmed settings
cannot be adjusted.
Settings Lock allows access to a reduced selection of menu items. These include Set Temperature, Invert, Lock, Utilities,
Information and Fault Log. They can be seen, but not changed or edited.
Lock
Back
Settings
Panel
OFF
OFF
Unlocking
102°F
Set: 104°F
8:32 PM
Ozone
Filter 1
Lock
High Range
Unlock
Back
Settings
Panel
OFF
ON
Ready in Rest Mode
Heating
An Unlock Sequence using the navigation buttons can be used from the Lock Screen. The Unlock Sequence is the same for
both Panel Lock and Settings Lock.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
40985_F
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Additional Settings
Hold Mode - M037*
Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter. Hold Mode will last
for 1 hour unless the mode is exited manually. If spa service will require more than an hour, it may be best to simply shut
down power to the spa.
Drain Mode
Some spas have a special feature that allows Pump 1 to be employed when draining the water.
When available, this feature is a component of Hold Mode.
Utilities
The Utilities Menu contains the following:
A/B Temps
When this is set to On, the temperature display will alternate to display temperature from Sensor A and Sensor B in
the heater.
Demo Mode
Demo Mode is not always enabled, so it may not appear. This is designed to operate several devices in a sequence in
order to demonstrate the various features of a particular hot tub.
Fault Log
Fault Log
The Fault Log is a record of the last 24 faults that can be
reviewed by a service tech.
GFCI Test
(Feature not available on CE rated systems.)
GFCI Test is not always enabled, so it may not appear. This screen
allows the GFCI to be tested manually from the panel and can be
used to reset the automatic test feature. If the GFCI Test Feature
is reset, the device will trip within 7 days. (See Page 16)
Entry 2
Message Code M026
1 Days Ago 2:21PM
Rest Mode
High Range
Set Temp 104°F
Sensors: A: 100 B: 96
Message:
Sensors are out of sync
Back
*M036 is a Message Code. Codes like this will be seen in the Fault Log
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
40985_F
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Additional Settings
Preferences
Preferences
The Preferences Menu allows the user to change certain parameters based
on personal preference.
Temp Display
Change the temperature between Fahrenheit and Celsius.
Time Display
Back
Temp Display
Time Display
Reminders
Cleanup
Dolphin
Color
Language
°F
12 HR
On
0.5 HR `
5 `
Blue
English `
Change the clock between 12 hr and 24 hr display.
Reminders
Turn the reminder messages (like “Clean Filter”) On or Off.
Cleanup
Cleanup Cycle Duration is not always enabled, so it may not appear. When it is available, set the length of time Pump
1 will run after each use. 0-4 hours are available.
Dolphin II and Dolphin III (Applies to RF Dolphin only)
When set to 0, no addressing is used. Use this setting for a Dolphin II or Dolphin III which is factory set for no
address by default. When set between 1 and 7, the number is the address. (See the Dolphin manual for details.)
Color
Pressing the Select Button when Color is highlighted will cycle through 5 background colors available in the control.
Language
Change the language displayed on the panel.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
40985_F
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Information
System Information
System Information
The System Information Menu displays various settings and
identification of the particular system. As each item in the
menu is highlighted, the detail for that item is displayed at
the bottom of the screen.
Software ID (SSID)
Displays the software ID number for the System.
Back
Software ID (SSID)
System Model
Current Setup
Configuration Signature
Heater Voltage
Heater Type
Software ID (SSID):
M100_101 V0.6
System Model
Displays the Model Number of the System.
Current Setup
Displays the currently selected Configuration Setup Number.
Configuration Signature
Displays the checksum for the system configuration file.
Heater Voltage (Feature not used on CE rated systems.)
Displays the operating voltage configured for the heater.
Heater Wattage as Configured in Software (CE Systems Only.)
Displays a heater kilowatt rating as programmed into the control system software (1-3 or 3-6).
Heater Type
Displays a heater type ID number.
Dip Switch Settings
Displays a number that represents the DIP switch positions of S1 on the main circuit board.
Panel Version
Displays a number of the software in the topside control panel.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
40985_F
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Utilities – GFCI Test Feature
The Ground Fault Circuit Interrupter (GFCI) or Residual Current
Detector (RCD) is an important safety device and is required
equipment on a hot tub installation.
(The GFCI Test Feature is not available on CE rated systems.)
GFCI Status - Passed
Back
Test
Reset
Used for verifying a proper installation
Your spa may be equipped with a GFCI Protection feature. If your
spa has this feature enabled by the manufacturer, the GFCI Trip
Test must occur to allow proper spa function.
Within 1 to 7 days after startup, the spa will trip the GFCI to test
it. (The number of days is factory programmed.) The GFCI must
be reset once it has tripped. After passing the GFCI Trip Test, any
subsequent GFCI trips will indicate a ground fault or other unsafe
condition and the power to the spa must be shut off until a
service person can correct the problem.
Forcing the GFCI Trip Test (North America Only)
The installer can cause the GFCI Trip Test to occur sooner by initiating it using the above menu.
The GFCI should trip within several seconds and the spa should shut down. If it does not, shut down the power and
manually verify that a GFCI breaker is installed and that the circuit and spa are wired correctly. Verify the function of the
GFCI with its own test button. Restore power to the spa and repeat the GFCI Trip Test.
Once the GFCI is tripped by the test, reset the GFCI and the spa will operate normally from that point. You can verify a
successful test by navigating to the above menu. PASS should appear after a temp button is pressed from the GFCI screen.
Warning:
The end-user must be trained to expect this one-time test to occur and how to properly reset the GFCI.
If freezing conditions exist, the GFCI or RCD should be reset immediately or spa damage could result.
CE Product:
CE registered systems do not have an RCD Test Feature due to the nature of the electrical service.
Some UL registered systems do not have the GFCI Test Feature activated.
The end-user must be trained how to properly test and reset the RCD.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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General Messages
Most messages and alerts will appear at the bottom of the normally used screens.
Several alerts and messages may be displayed in a sequence.
Some messages can be reset from the panel. Messages that can be reset
will appear with a “right arrow” at the end of the message. This message
can be selected by navigating to it at pressing the Select button.
Clean the filter
`
– – –°F – – –°C
Water Temperature is Unknown
After the pump has been running for 1 minute, the temperature will be displayed.
Possible freezing condition
A potential freeze condition has been detected, or the Aux Freeze Switch has closed. All water devices are activated.
In some cases, pumps may turn on and off and the heater may operate during Freeze Protection.
This is an operational message, not an error indication.
The water is too hot – M029
The system has detected a spa water temp of 110°F (43.3°C) or more, and spa functions are disabled. System will auto
reset when the spa water temp is below 108°F (42.2°C). Check for extended pump operation or
high ambient temp.
M0XX numbers are Message Codes. See Page 13.
* This message can be reset from the topside panel.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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Heater-Related Messages
The water flow is low – M016
There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up
will begin again after about 1 min. See “Flow Related Checks” below.
The water flow has failed* – M017
There is not enough water flow through the heater to carry the heat away from the heating element and the heater has
been disabled. See “Flow Related Checks” below. After the problem has been resolved, you must press any button to reset
and begin heater start up.
The heater may be dry* – M028
Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 min. Press any button to
reset the heater start-up. See “Flow Related Checks” below.
The heater is dry* – M027
There is not enough water in the heater to start it. The spa is shut down. After the problem has been resolved, you must
clear the message to restart heater start up. See “Flow Related Checks” below.
The heater is too hot* – M030
One of the water temp sensors has detected 118°f (47.8°C) in the heater and the spa is shut down. You must clear the
message when water is below 108°f (42.2°C). See “Flow Related Checks” below.
Flow-Related Checks
Check for low water level, suction flow restrictions, closed valves, trapped air, too many closed jets and pump prime.
On some systems, even when spa is shut down by an error condition, some equipment may occasionally turn on to
continue monitoring temperature or if freeze protection is needed.
M0XX numbers are Message Codes. See Page 13.
* This message can be reset from the topside panel.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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Sensor-Related Messages
Sensors are out of sync – M015
The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service.
Sensors are out of sync -- Call for service* – M026
The temperature sensors ARE out of sync. The fault above has been established for at least 1 hour.
Call for Service.
Sensor A Fault, Senor B Fault – Sensor A: M031, Sensor B: M032
A temperature sensor or sensor circuit has failed. Call for Service.
Miscellaneous Messages
Communications error
The control panel is not receiving communication from the System. Call for Service.
Test software installed
The Control System is operating with test software. Call for Service.
°F or °C is replaced by °T
The Control System is in Test Mode. Call for Service.
M0XX numbers are Message Codes. See Page 13.
* This message can be reset from the topside panel.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
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System-Related Messages
Program memory failure* – M022
At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation
program) and requires a service call.
The settings have been reset (Persistent Memory Error)* – M021
Contact your dealer or service organization if this message appears on more than one power-up.
The clock has failed* – M020
Contact your dealer or service organization.
Configuration error (Spa will not Start Up)
Contact your dealer or service organization.
The GFCI test failed (System Could Not Test the GFCI) – M036
(North America Only) May indicate an unsafe installation. Contact your dealer or service organization.
A pump may be stuck on – M034
Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.
Hot fault – M035
A Pump Appears to have been Stuck ON when spa was last powered
POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.
M0XX numbers are Message Codes. See Page 13.
* This message can be reset from the topside panel.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
40985_F
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Reminder Messages
General maintenance helps.
Reminder Messages can be suppressed by using the Preferences Menu. See Page 14.
Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely, or there may be a limited
number of reminders on a specific model. The frequency of each reminder (i.e. 7 days) can be specified by the Manufacturer.
Check the pH
May appear on a regular schedule, i.e. every 7 days.
Check pH with a test kit and adjust pH with the appropriate chemicals.
Check the sanitizer
May appear on a regular schedule, i.e. every 7 days.
Check sanitizer level and other water chemistry with a test kit and adjust with the appropriate chemicals.
Clean the filter
May appear on a regular schedule, i.e. every 30 days.
Clean the filter media as instructed by the manufacturer. See HOLD on page 13.
Test the GFCI (or RCD)
May appear on a regular schedule, i.e. every 30 days.
The GFCI or RCD is an important safety device and must be tested on a regular basis to verify its reliability.
Every user should be trained to safely test the GFCI or RCD associated with the hot tub installation.
A GFCI or RCD will have a TEST and RESET button on it that allows a user to verify proper function.
Change the water
May appear on a regular schedule, i.e. every 90 days.
Change the water in the spa on regular basis to maintain proper chemical balance and sanitary conditions.
Clean the cover
May appear on a regular schedule, i.e. every 180 days.
Vinyl covers should be cleaned and conditioned for maximum life.
Treat the wood
May appear on a regular schedule, i.e. every 180 days.
Wood skirting and furniture should be cleaned and conditioned per the manufacturers instructions for maximum life.
Change the filter
May appear on a regular schedule, i.e. every 365 days.
Filters should be replaced occasionally to maintain proper spa function and sanitary conditions.
Reminder messages can be reset from the topside panel.
Additional messages may appear on specific systems.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
40985_F
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12-08-11
Warning! Qualified Technician Required for Service and Installation
Basic Installation and
Configuration Guidelines
CSA Compliance/Conformité
Use minimum 6AWG copper conductors only.
• Test the ground fault circuit interrupter before each use of the spa.
Torque field connections between 21 and 23 in lbs.
• Read the instruction manual.
Readily accessible disconnecting means to be provided at time of installation.
• Adequate drainage must be provided if the equipment is to be installed
in a pit.
Permanently connected power supply.
• For use only within an enclosure rated CSA Enclosure 3.
Connect only to a circuit protected by a Class A Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD) mounted at least 5’ (1.52M)
from the inside walls of the spa/hot tub and in line of sight from the
equipment compartment.
• Connect only to a circuit protected by a Class A ground fault circuit
interrupter or residual current device.
CSA enclosure: Type 2
• Install a suitably rated suction guard to match the maximum flow rate
marked.
Caution:
Refer to Wiring Diagram inside the cover of the control enclosure.
• To ensure continued protection against shock hazard, use only identical
replacement parts when servicing.
Warning:
Refer to Installation and Safety Instructions provided by the spa manufacturer.
• Water temperature in excess of 38°C may be injurious to your health.
• Disconnect the electrical power before servicing.
Warning: People with infectious diseases should not use a spa or hot
Attention:
tub.
Warning: To avoid injury, exercise care when entering or exiting the spa
• Toujours verifier l’efficacite du disjoncteur differentiel avant d’utiliser
differentiel avant d’utiliser le bain.
or hot tub.
• Lire la notice technique.
Warning: Do not use a spa or hot tub immediately following strenuous
exercise.
• Lorsque l’appareillage est installe dans une fosse, on doit assurer un
drainage adequat.
Warning: Prolonged immersion in a spa or hot tub may be injurious to
• Employer uniquement a l’interieur d’une cloture CSA Enclosure 3.
your health.
• Connecter uniquement a un circuit protege par un disjoncteur differentiel de Class A.
Warning: Maintain water chemistry in accordance with the Manufacturers instructions.
Warning: The equipment and controls shall be located not less than 1.5
meters horizontally from the spa or hot tub.
• Afin d’assurer une protection permanente contre le danger de shock
electrique, lors de l’entretien employer seulement des pieces de rechange
identiques.
• Les prises d’aspiration doivent etre equipees de grilles convenant au
debit maximal indique.
Warning! GFCI or RCD Protection.
Avertissement:
The Owner should test and reset the GFCI or RCD on a
regular basis to verify its function.
• Des temperatures de l’eau superieures a 38°C peuvent presenter un
danger pour la sante.
• Deconnecter du circuit d’alimentation electrique avante l’entretien.
Warning! Shock Hazard!
No User Serviceable Parts.
Warning/Advertissement:
• Disconnect the electric power before servicing. Keep access door closed.
Do not attempt service of this control system. Contact your
dealer or service organization for assistance. Follow all
owner’s manual power connection instructions. Installation
must be performed by a licensed electrician and all grounding connections must be properly installed.
• Deconnecter du circuit d’alimentation electrique avant l’entretien.
Garder la porte fermer.
Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
40985_F
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