User Guide

User Guide

Personal Computer

VAIO Fit 13A/14A/15A

SVF13N2/SVF14N2/SVF15N2

Use this manual if you encounter any problems, or have any questions about your VAIO computer.

About This Manual

Visit the VAIO support website that provides up-to-date information on your VAIO computer.

http://www.sony.com/am/vaiosupport/

How to Use

Windows 8: The Basics

Parts Description

Setup

Network / Internet

Connections

Settings

Backup / Recovery

Security

1

Other Operations

Notifications

Troubleshooting

Hardware

Apps

Network / Internet

Backup / Recovery

Security

Peripheral Devices

List of Topics

How to Use

Troubleshooting

Notes on use

Copyright 2013 Sony Corporation

2

User Guide

How to Use

Personal Computer



Windows 8: The Basics

User account

Power

Display

Internet

Password

Apps

Windows

Menu

Windows 8

Store

Help and Support

Notes on use


3

User Guide

How to Use

Personal Computer



Parts Description

VAIO computer

Notes on use


4

User Guide

How to Use

Personal Computer



Setup

VAIO computer

Power

Battery

Display

Memory module

Supplied items

Touch panel

Windows 8

Notes on use


5

User Guide

How to Use

Personal Computer



Network / Internet

Internet

LAN

Wi-Fi

Apps

Store

Notes on use


6

User Guide

How to Use

Personal Computer



Connections

VAIO computer

Power

Display

HDMI

Peripheral device

CD/DVD/BD

Audio

Speakers

Headphones

Optical digital output

Internet

LAN

Wi-Fi

BLUETOOTH

7

USB

Notes on use


8

User Guide

How to Use

Personal Computer



Settings

User account

VAIO computer

Power

Display

HDMI

Peripheral device

CD/DVD/BD

Audio

Speakers

Microphone


Button

Recovery

Keyboard

9

Touch pad

Camera

Internet

Password

Memory module

BIOS

Service and support

Touch panel

Sensor

Security

Menu

Windows 8

Notes on use


10

User Guide

How to Use

Personal Computer



Backup / Recovery

VAIO computer

CD/DVD/BD

Button

Recovery

BIOS

Backup

Service and support

Built-in storage device

Partition

Refresh

Notes on use


11

User Guide

How to Use

Personal Computer



Security

VAIO computer

Internet

Password

BIOS

Service and support

Notes on use


12

User Guide

How to Use

Personal Computer



Other Operations

VAIO computer

Power

Battery

Display

Keyboard

Touch pad

Camera

LAN

Memory module

USB

Memory card


Touch panel

Partition

13

NFC/One-touch functions

Windows

Windows 8

Help and Support

Pen

Notes on use


14

User Guide

How to Use

Personal Computer



About This Manual

Congratulations on your purchase of this VAIO(R) computer.

About your VAIO computer’s configuration

To find out about the configuration of your VAIO computer, visit the Sony online support website. See About Online

Support Website

for more information.

Some features, options, and supplied items may not be available on your VAIO computer.

Features

Available features vary depending on the model or options you selected. Not all features described in this manual are available depending on your model.

Illustrations

Illustrations, photos, or screenshots in this manual may look slightly different depending on the model or options you selected.

Apps

The preinstalled apps may vary depending on the model or options you selected. The apps described in this manual may not be preinstalled on your VAIO computer.

Accessories

The optional accessories may not be available in some countries or regions.

Supplied manuals

The following manuals are supplied with your VAIO computer.

On-screen documentation

User Guide - Introduction Version (

Welcome )

A preinstalled manual with limited information of your VAIO computer, focused on support and Internet connection.

The

User Guide - Introduction Version is replaced with a complete version of the User Guide (this manual), after update.

User Guide (this manual)

General information and operation instructions about your VAIO computer including support and troubleshooting information

Select the item you want to check from the navigation pane on the left, then the keyword from the right pane. The list of topics relating to the keyword will be displayed. If you cannot find the topic you are looking for, select

List of

Topics to display all of the topics in this User Guide, or enter the keyword in the search box at the top of each page.

15

Printed documentation

Quick Start Guide

An overview of how to set up and get started with your VAIO computer

Recovery, Backup and Troubleshooting Guide

Information on how to recover and back up your VAIO computer, as well as troubleshooting information

Safety Regulations

Read carefully before activating the wireless functions such as the wireless LAN and BLUETOOTH technology.

Other references

Windows Help and Support

A comprehensive resource for practical advice, tutorials, and demonstrations to help you learn to use your VAIO computer.

To open

Windows Help and Support, see

Opening Windows Help and Support .

App help files

App help files may be included with the preinstalled apps on your VAIO computer. You may be able to access the help files from the help menu.

Notice

Copyright 2013 Sony Corporation. All rights reserved.

This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval.

Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof.

In the manual, the (TM) or (R) marks are not specified.

Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice.

The software described herein is governed by the terms of a separate user license agreement.

Sony Corporation is not liable and will not compensate for any lost recordings made to your VAIO computer, external recording media, or recording devices or any relevant losses, including when recordings are not made due to reasons including the computer failure, or when the contents of a recording are lost or damaged as a result of the computer failure or repair undertaken to the computer. Sony Corporation will not restore, recover, or replicate the recorded contents made to the computer, external recording media, or recording devices under any circumstances.

Features and specifications are subject to change without notice.

Related Topic

About Online Support Website

Notes on use


16

User Guide

How to Use

Personal Computer



Notifications

Read this first

VAIO computer

Care and maintenance

Important notice

Service and support

Product registration

Supplied items

Security

Notes on use


17

User Guide

Troubleshooting

Touch pad

Camera

LAN

Wi-Fi

BLUETOOTH

Password

BIOS

Personal Computer



Hardware

Power

Battery

Display

HDMI

Audio

Microphone

Keyboard

18

USB

Memory card

Software

Computer

Touch panel


Sensor

Notes on use


19

User Guide

Troubleshooting

Personal Computer



Apps

Display

Software

Notes on use


20

User Guide

Troubleshooting

Personal Computer



Network / Internet

LAN

Wi-Fi

BLUETOOTH

Notes on use


21

User Guide

Troubleshooting

Personal Computer



Backup / Recovery

Recovery

Notes on use


22

User Guide

Troubleshooting

Personal Computer



Security

Password

BIOS

Notes on use


23

User Guide

Troubleshooting

Personal Computer



Peripheral Devices

USB

Printer

Notes on use


24

User Guide

List of Topics

Personal Computer



How to Use

Windows 8: The Basics

User account

Switching from a Local Account to a Microsoft Account

About User Account Types

Power

Entering Sleep Mode, Shutting Down, or Restarting

Using Sleep Mode

Restarting Your VAIO Computer

Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)

Display

Opening the Desktop

Searching Content

Opening the App List

About the Start Screen and Menu

Internet

Installing Apps from Windows Store

Password



Apps

Switching User Accounts

Switching Apps

Viewing Running Apps

Closing Apps

Starting Apps


Opening the App Menu

Windows

Opening Windows Help and Support

Starting Help+Tips

Menu

25

Opening Control Panel

Opening the Charms

Opening the Desktop

Searching Content



Windows 8

Using Sleep Mode



Store



Help and Support


Starting Help+Tips

Parts Description

VAIO computer

Parts and Controls on the Back

Parts and Controls on the Front

Parts and Controls on the Sides

Parts and Controls on the Bottom

Setup

VAIO computer

Checking Supplied Items

About the LCD Screen Rotation

Using Your VAIO Computer in Viewer Mode

Using Your VAIO Computer in Tablet Mode

Setting Up an Appropriate Work Environment

About Adding Memory Modules

Power

Charging the Battery Pack

Turning On Your VAIO Computer

Connecting a Power Source


Battery

Notes on Using the Battery Pack


Display

26




Memory module


Supplied items


Touch panel


Windows 8


Network / Internet

Internet

Stopping Wi-Fi(R) (Wireless LAN) Communications

Notes on Using the Wi-Fi(R) (Wireless LAN) Function

About the Wi-Fi(R) (Wireless LAN) Standards

Connecting to the Internet with a Wired Connection (LAN port equipped models)

About the Internet Connection Services


Starting Wi-Fi(R) (Wireless LAN) Communications

Using the Antivirus App for Your VAIO Computer

About the Network (LAN)

About a Security Key for Wi-Fi(R) (Wireless LAN)

Disabling the Wi-Fi(R) (Wireless LAN) Function

LAN






Wi-Fi








Apps


27

Store


Connections

VAIO computer

Using the LAN Port (LAN port equipped models)

Power


Display

Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device

Selecting Display Modes

Using the Multiple Monitors Function

Connecting a TV with an HDMI Input Port

Notes on the LCD screen

HDMI



Peripheral device





Changing the Sound Output Device

Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV

CD/DVD/BD

Connecting an External Drive

Audio

Connecting External Speakers/Headphones/Headset



Speakers


Headphones


Optical digital output


Internet





28






LAN







Wi-Fi








BLUETOOTH

About BLUETOOTH(R) Security

Notes on Using the BLUETOOTH(R) Function

About the BLUETOOTH(R) Function

Communicating with Another BLUETOOTH(R) Device such as a Mouse

Stopping BLUETOOTH(R) Communications

USB

Charging a USB Device

Connecting a USB Device

Settings

User account


VAIO computer

About the ASSIST Button

Viewing the System Information

Customizing Your VAIO Computer

Booting Your VAIO Computer from External Devices

Using VAIO Update

Keeping Your VAIO Computer in Optimum Condition (VAIO Care)

Updating Your VAIO Computer

29

Power

Notes on Sleep Mode

Selecting a Power Plan

Notes on Using the Power Source

Using Sleep Mode

Display

Displaying Clear and Vivid Images (X-Reality for mobile installed models)

Changing the LCD Brightness






Changing the Resolution (Size) of the Screen Image

Notes on Using the Touch Screen (Touch screen equipped models)

Enlarging the Text Size (DPI) (Touch screen equipped models)

How to Use the Touch Screen (Touch screen equipped models)

About Built-In Sensors

Notes on Built-In Sensors

Adjusting the LCD Brightness Automatically

HDMI



Peripheral device







CD/DVD/BD


Audio

Adjusting the Speakers Volume

Adjusting the Volume in Windows


Adjusting the Microphone Volume


Playing Optimized Sound for Your VAIO Computer Using ClearAudio+

Speakers


30


Microphone


Optical digital output


Button


Recovery


Keyboard

Changing the Keyboard Backlight Settings (Keyboard backlight equipped models)

Touch pad

Enabling/Disabling the Gesture Function

Enabling/Disabling the Touch Pad

Using the Touch Pad

Disabling the Tapping Function on the Touch Pad

Camera

Using the Built-in Camera

Internet


Password


Creating/Changing/Removing Your Windows Password

Setting/Changing the Power-on Password

Removing the Power-on Password

Memory module


BIOS





Service and support

Using VAIO Update



Touch panel




31

Sensor



Security


Menu


Windows 8

Using Sleep Mode

Backup / Recovery

VAIO computer




CD/DVD/BD


Button


Recovery


Recovering from the Recovery Area

Refreshing Your VAIO Computer (Refresh function supported models)

Removing Recovery Content to Free up Disk Space

Recovering from Recovery Media

Checking the Volume of the Recovery Area

About Recovery

Creating Recovery Media

Notes on Recovery

BIOS



Backup

Restoring System Files Using the Restore Point when You cannot Start Windows

About Backup

About Types of Backup

Creating a Restore Point

Backing Up Your Data when You cannot Start Windows

Restoring Your Data with VAIO Data Restore Tool



32

Built-in storage device


Creating Other Drives (Modifying Partitions)

Creating Partitions


Partition


Creating Partitions

Refresh


About Recovery

Security

VAIO computer

Using VAIO Update


Internet


Password




BIOS




Using VAIO Update


Other Operations

VAIO computer



Power

About Sleep Mode

Using Sleep Mode



Charge Indicator Status List



33

Changing the Low Battery Hibernation Settings

Changing the Intel Smart Connect Technology (Sleep Mode) Settings

Battery

Checking the Battery Charge Capacity

About Sleep Mode



Prolonging the Battery Lifespan

Extending the Battery Life



Display

About the Touch Screen (Touch screen equipped models)



Keyboard

Combinations and Functions with the Fn Key

Entering Characters with Touch Screen Operations (Touch screen equipped models)

Touch pad

Using the Touch Pad

Camera

Notes on the Built-in Camera


Scanning Content (VAIO Scan)

LAN


Memory module


USB



Memory card

Notes on Using SD Memory Cards

Removing SD Memory Cards

Inserting SD Memory Cards

Built-in storage device


Creating Partitions

Touch panel



34



Partition


Creating Partitions

NFC/One-touch functions

Notes on NFC/One-touch functions (NFC supported models)

About NFC (NFC supported models)

About One-touch functions (NFC supported models)

Disabling NFC/One-touch functions (NFC supported models)

Using NFC/One-touch functions (NFC supported models)

Playing Music by Touching an NFC/One-touch functions Supported Device to Your VAIO Computer (One-touch listening) (NFC supported models)

Stopping the One-touch listening Connection (One-touch listening) (NFC supported models)

Windows


Starting Help+Tips

Windows 8

Using Sleep Mode



Help and Support


Starting Help+Tips

Pen

Clipping an Image Displayed on the Computer Screen (VAIO Clip)

Starting the Note Taking App (VAIO Paper)

Replacing the Battery of the Pen

How to Use the Pen

Notifications

Read this first

About This Manual

VAIO computer




Care and maintenance

Cleaning Your VAIO computer/LCD screen

Important notice

Handling the Built-in Storage Device

35

About the International ENERGY STAR(R) Program

About the Software License

Trademarks

Safety Information


Solving Common Problems with Your VAIO Computer



Product registration


Supplied items


Security


Notes on use


36

User Guide

List of Topics

Personal Computer



Troubleshooting

Hardware

Power

Why does my VAIO computer automatically turn off?

Why does a message appear and Windows fail to start when I turn on my VAIO computer?

What should I do if I cannot turn off my VAIO computer?

What should I do if the power indicator light turns on in green when I press the power button but the screen remains blank?

What should I do if my VAIO computer does not turn on or the power button does not work (the charge indicator light blinks fast)?

What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)?

What should I do if the VAIO Care (Rescue Mode) screen appears when I turn on my VAIO computer?

What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode?

What should I do if my VAIO computer does not return to Normal mode with keyboard or touch pad operations during Sleep mode?

Battery

Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power?

What should I do if my battery pack is not fully charged?

What should I do if my battery pack does not work properly?

Display

What should I do if color gradients are not displayed correctly on my computer screen?

Why doesn't the computer screen rotate?

What should I do if videos are not displayed on the computer screen?

What should I do if videos are not displayed smoothly?

What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port?

How do I change the LCD brightness?

What should I do if some items do not fit on the computer screen?

What should I do if no image is displayed on my external display or TV screen?

Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the

AVCHD digital video camcorder?

Why does the LCD brightness automatically change?

What should I do if my computer screen goes blank?

Why does the viewfinder show no images or poor-quality images?

What should I do if captured images contain dropped frames and audio interruptions?

37

What should I do if captured images flicker?

What should I do if my computer screen flickers or fades to white? (Intel graphics accelerator installed models)

What should I do if the touch screen does not work correctly? (Touch screen equipped models)

HDMI


Audio

What should I do if I do not hear sound from speakers or headphones?

What should I do if my microphone does not work?

What should I do if I hear microphone feedback from speakers when using my microphone?

What should I do if sound interruptions occur during video or audio playback?

What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as the HDMI output port?

Microphone



Keyboard

What should I do if the pointer does not move?

What should I do if my VAIO computer screen freezes?

What should I do if I cannot enter certain characters with my keyboard?

What should I do if my keyboard configuration is wrong?

Touch pad

How do I disable the touch pad?

Why can't I use the touch pad?


How do I avoid unintentional clicks caused by a light touch on the touch pad?


Camera



Why are captured images poor in quality?

Why is the video input from the built-in camera suspended momentarily?


LAN

What should I do if I do not know the SSID or security key for the access point?

What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow?

How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer?

What should I do if I cannot connect my VAIO computer to an access point (or the Internet)?

What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?

Wi-Fi


38





BLUETOOTH

What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer?

What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with?

Why is my BLUETOOTH(R) connection slow?

Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard user account?

Why can't I use BLUETOOTH(R) devices when I switch users?

What should I do if I cannot use the BLUETOOTH(R) function?

What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area?

Password

What should I do if I forget the Windows password?

What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively?

What should I do if I forget the power-on password to start my VAIO computer?

BIOS


USB

What should I do if I cannot charge the device connected to the USB port that supports USB charging?

Memory card

Why can't I write data to a memory card?

Software



Computer


Touch panel


NFC/One-touch functions

What should I do if I cannot use NFC/One-touch functions?

Sensor

Why doesn't the built-in digital compass show the correct direction?


Apps

Display



39

Software



What should I do if my game app does not work or it keeps crashing?

Network / Internet

LAN






Wi-Fi






BLUETOOTH








Backup / Recovery

Recovery

How can I reinstall the original apps and drivers?

What should I do if I cannot recover my VAIO computer from the recovery area?

How can I restore my VAIO computer system to its factory default settings?

How do I create Recovery Media?

What should I do if I cannot start/complete the recovery process?

What should I do if I cannot create Recovery Media?

What should I do if my VAIO computer becomes unstable (Windows starts)?

What should I do if my VAIO computer becomes unstable (Windows does not start)?

Security

Password

40




BIOS


Peripheral Devices

USB

What should I do if I cannot print a document?

What should I do if my VAIO computer does not recognize the USB device?

Printer



Notes on use


41

User Guide

Personal Computer



Notes on use

June 2013

Before use

To make full use of this content, please read the following notes thoroughly. Please note that they are subject to change without prior notice.

Recommended system environment

The following system environments are recommended for displaying this content. You may not be able to view the content on other system environments.

For viewing on a computer

Recommended browser

With Microsoft Windows

Microsoft Internet Explorer 8 or later

Mozilla Firefox: latest version

Google Chrome™ : latest version

With Apple Mac OS

Apple Safari Ver. 5 or later

Mozilla Firefox: latest version

Google Chrome : latest version

For viewing on a smartphone or tablet

Basic operation has been confirmed on the standard browser for the noted devices running the following operating systems.

Android™ 2.3 or later: Xperia series, Walkman running Android iOS 4 or later: iPhone, iPod touch, iPad

JavaScript

JavaScript is used with this content for viewing convenience. If JavaScript is disabled in your web browser settings, the content may not operate properly or it may not be displayed correctly.

Style Sheets

Cascading Style Sheets are used in designing this content. Page layout may not be as intended if you view the content with style sheets disabled or on a web browser that is not compatible with style sheets. However, operation will not be affected.

Cookies

42

This content uses cookies. To use services incorporating cookies, you need to set your browser to allow cookies.

Handling of personal information obtained from websites

Sony may use cookies, web beacons or similar technologies to make statistical analysis of customers’ usage of this content while preserving anonymity.

Notes on use


43

User Guide

How to Use

Personal Computer



User account


In Windows 8, you can switch between a local account and a Microsoft account.


There are two types of user accounts available in Windows 8: a local account and a Microsoft account.

Notes on use


44

User Guide

How to Use

Personal Computer



Power


You can place your VAIO computer into Sleep mode or shut down/restart the computer by following these steps.

Using Sleep Mode

In Sleep mode, you can step away from your VAIO computer while retaining the computer’s state including data you are working on.


After changing the settings or installing an app on your VAIO computer, you may be required to restart the computer.


By default, your VAIO computer automatically enters Sleep mode after a certain period of inactivity.

You might be looking for the following topics:




Notes on Sleep Mode



About Sleep Mode






45








Notes on use


46

User Guide

How to Use

Personal Computer



Display

Opening the Desktop

You can access the desktop from a tile, just like an app. Open the desktop by following the instruction below.

Searching Content

With the Search charm, you can search files, settings, or web content.


You can open the list of the installed apps (the Apps screen) on your VAIO computer.


You can add shortcuts to apps, the desktop, and websites that you use the most.














47
























Notes on use


48

User Guide

How to Use

Personal Computer



Internet


You can install apps from Windows Store.












Notes on use


49

User Guide

How to Use

Personal Computer



Password










What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong poweron password three times consecutively?


Notes on use


50

User Guide

How to Use

Personal Computer



Apps


You can switch to another user account by following these steps.

Switching Apps

You can switch between apps that are currently running.


You can view running apps by displaying the list on the Start screen.

Closing Apps

You can close currently running apps by following the instruction below.

Starting Apps

You can start apps by following these steps.




Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu.

Notes on use


51

User Guide

How to Use

Personal Computer



Windows


You can open Windows Help and Support by following these steps.

Starting Help+Tips

You can start Help+Tips that explains the Windows 8 basic operations.

Notes on use


52

User Guide

How to Use

Personal Computer



Menu


You can open Control Panel by following these steps.

Opening the Charms

You can open the charms to search for apps and files, share content, play content on other devices or print, and set up your

VAIO computer.

Opening the Desktop


Searching Content

With the Search charm, you can search files, settings, or web content.


You can open the list of the installed apps (the Apps screen) on your VAIO computer.



Notes on use


53

User Guide

How to Use

Personal Computer



Windows 8

Using Sleep Mode






Notes on use


54

User Guide

How to Use

Personal Computer



Store





Notes on use


55

User Guide

How to Use

Personal Computer



Help and Support



Starting Help+Tips


Notes on use


56

User Guide

How to Use

Personal Computer



VAIO computer


Describes the features on the back of the VAIO computer, such as connection ports.


Describes the features on the front of the VAIO computer, such as buttons and indicator lights.


Describes the features on the sides of the VAIO computer, such as connection ports.


Describes the features on the bottom of the VAIO computer.













Using VAIO Update

57



Notes on use


58

User Guide

How to Use

Personal Computer



VAIO computer


Check all items packed with the product before use.


You can use your VAIO computer in three different modes by changing the LCD screen orientation.


You can use your VAIO computer in Viewer Mode when you want to see only the computer screen during video playback so that you can concentrate on the video content, or show the screen to the person in front of you.


You can use your VAIO computer in Tablet Mode to operate the computer with the touch screen as a tablet.


This topic describes where to or not to place your VAIO computer and ergonomic instructions.


The additional memory module service is available for the SVF14N/SVF15N.









59



Using VAIO Update



Notes on use


60

User Guide

How to Use

Personal Computer



Power


The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. The charging time may vary depending on operating conditions.


Turn on your VAIO computer to start Windows.


Connect your VAIO computer to an AC power source.





Using Sleep Mode


Notes on Sleep Mode



About Sleep Mode






61








Notes on use


62

User Guide

How to Use

Personal Computer



Battery


Before using the battery pack, read the following precautions for correct use.





About Sleep Mode









Notes on use


63

User Guide

How to Use

Personal Computer



Display








Opening the Desktop

Searching Content













64























Notes on use


65

User Guide

How to Use

Personal Computer



Memory module





Notes on use


66

User Guide

How to Use

Personal Computer



Supplied items



Notes on use


67

User Guide

How to Use

Personal Computer



Touch panel










Notes on use


68

User Guide

How to Use

Personal Computer



Windows 8




Using Sleep Mode


Notes on use


69

User Guide

How to Use

Personal Computer



Internet


You can stop Wi-Fi communications by following these steps.


Before using the Wi-Fi function, read the following precautions for correct use.


Wi-Fi allows your VAIO computer to connect to a network through a wireless connection.


Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet.


The following types of Internet connection services are available.




You can establish Wi-Fi communications between your VAIO computer and an access point (not supplied).


Protect your VAIO computer against computer viruses by using the antivirus app.


The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.


A security key is a security protocol for Wi-Fi that encrypts data transmitted on Wi-Fi. It is also referred to as an encryption key

70

or a WEP (Wired Equivalent Privacy) key.


You can disable the Wi-Fi function by following these steps.

Notes on use


71

User Guide

How to Use

Personal Computer



LAN










A security key is a security protocol for Wi-Fi that encrypts data transmitted on Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent Privacy) key.








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User Guide

How to Use

Personal Computer



Wi-Fi




















73


Notes on use


74

User Guide

How to Use

Personal Computer



Apps





Switching Apps


Closing Apps

Starting Apps


Notes on use


75

User Guide

How to Use

Personal Computer



Store





Notes on use


76

User Guide

How to Use

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VAIO computer


Before connecting a LAN cable to the LAN port, pull the port cover down as illustrated below.
















Using VAIO Update



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Power





Using Sleep Mode





Notes on Sleep Mode



About Sleep Mode









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Display


You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).


You can switch the display output between the computer screen and an external display connected to your VAIO computer.


The Multiple Monitors function allows you to distribute portions of your desktop across separate displays.


You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable (not supplied).


Read the following precautions for correct use of the LCD screen.


Opening the Desktop

Searching Content








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HDMI







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Peripheral device










If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output.


You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection.

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CD/DVD/BD


Connect an external disc drive or hard disk drive to a USB port on your VAIO computer.



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Audio


You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer.















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Speakers






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Headphones



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Internet




















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LAN



















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Wi-Fi




















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BLUETOOTH


The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices.


Before using the BLUETOOTH function, read the following precautions for correct use.


You can establish wireless communications between your VAIO computer and other BLUETOOTH devices, such as another computer, a smartphone, a mobile phone, a headset, or a mouse.


You can connect BLUETOOTH devices to your VAIO computer.


You can stop BLUETOOTH communications by following these steps.









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USB


You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings.


You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.





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User account





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VAIO computer


Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.


You can view the system information of your VAIO computer.


VAIO Control Center allows you to change settings of various kinds of functions such as display and sounds.


You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.

Using VAIO Update

VAIO Update provides a service that informs you of available update information, such as important notices or update programs, to keep your VAIO computer up to date.


With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.


Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality.






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Power

Notes on Sleep Mode

Read the following precautions before using Sleep mode.


Power management helps you set up power plans to suit your requirements for power consumption.


Read the following precautions before using the power source.

Using Sleep Mode









About Sleep Mode






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Display


You can display clear and vivid images using the X-Reality for mobile engine that is high-quality image technology.


You can adjust the LCD brightness.












You can change the screen resolution to adjust the size of the characters and images on the computer screen.


Before using the touch screen, read the following precautions for correct use.


Changing the DPI to enlarge the text and icon size enables you to operate the touch screen easier.

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You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer.


A built-in accelerometer, digital compass (magnetometer), and gyro sensor enable you to use the following functions.


Before using built-in sensors, read the following precautions for correct use.


Your VAIO computer measures ambient light intensity to adjust the LCD brightness automatically.


Opening the Desktop

Searching Content


















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HDMI







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Peripheral device













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CD/DVD/BD





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Audio


You can change the volume level of the speakers and headphones.


You can adjust the volume on each device and app from Control Panel.




You can adjust the volume level of the microphone.




ClearAudio+ enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony.







What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as the HDMI

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output port?

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Speakers







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Microphone






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Button



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Recovery









About Recovery


Notes on Recovery









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Keyboard


You can turn on and off the keyboard backlight by changing the keyboard backlight settings.








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Touch pad


You can enable/disable the gesture function of the touch pad on your VAIO computer.


You can enable/disable the touch pad on your VAIO computer.

Using the Touch Pad

By sliding your finger on the touch pad, you can move the pointer on the computer screen.


You can disable the tapping function to avoid unintentional clicks caused by a light touch on the touch pad during the keyboard operations.







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Camera


You can make a video call through the Internet using the built-in camera and communication apps.









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Internet














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Password




Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode.


You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer.


If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password.






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Memory module





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BIOS











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Service and support

Using VAIO Update









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Touch panel












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Sensor








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Security



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Menu


You can open Control Panel by following these steps.


Opening the Charms

Opening the Desktop

Searching Content



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Windows 8

Using Sleep Mode





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VAIO computer





















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Using VAIO Update


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CD/DVD/BD





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Button



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Recovery




You can recover your VAIO computer from the recovery area on the built-in storage device. This recovery method is faster than using Recovery Media.


If your VAIO computer has become unstable, it is recommended that you use the refresh function provided by Windows.

Refresh the computer by following these steps.


Your built-in storage device contains the recovery area where the data for system recovery is stored. If your VAIO computer includes a solid state drive (SSD), you might want to minimize the recovery area by removing such data to free up disk space on the C: drive (or the last drive in your drive list, for example D: drive).


If the recovery area data has been corrupted or erased, you can use Recovery Media to recover your VAIO computer.


Your built-in storage device contains the recovery area where the data for the system recovery is stored.

About Recovery

Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained.


Follow the instructions below to create Recovery Media.

Notes on Recovery

Read the following notes thoroughly before recovering your VAIO computer.

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BIOS









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Backup


When you cannot start Windows, follow these steps to restore computer system files.

About Backup

The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location.


You can use the Windows Backup and Restore feature to back up your valuable data.


A restore point enables you to restore your computer system files to a previous state, depending on when the restore point was created.


If you cannot start Windows, back up your data with VAIO Care (Rescue Mode): VAIO recovery solutions.


You can use VAIO Data Restore Tool to restore files previously backed up using VAIO Care (Rescue Mode): VAIO recovery solutions.

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Service and support




Using VAIO Update




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Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files.

Creating Partitions

This topic describes how to create partitions.



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Partition



Creating Partitions


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Refresh




About Recovery


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VAIO computer

Using VAIO Update





















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Internet














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Password













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BIOS









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Service and support

Using VAIO Update








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Power

About Sleep Mode

Sleep mode enables you to take a break and retain the computer’s state, including data you are working on.

Using Sleep Mode







The charge indicator light turns on or blinks differently according to conditions.






You can change the Low Battery Hibernation settings in VAIO Control Center.


For SVF13N, you can change the Intel Smart Connect Technology settings in VAIO Control Center.


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Notes on Sleep Mode












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Battery


The battery pack is consumable. The capacity gradually declines through repeated cycles of recharging and discharging. As a result, the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life.

About Sleep Mode







Enable the battery care function to prolong the battery lifespan. With this function, you can reduce battery degradation by limiting the charging capacity or adjusting the charging time.


When your VAIO computer is running on battery power, you can extend the battery life using the following methods.


You can change the Low Battery Hibernation settings in VAIO Control Center.


For SVF13N, you can change the Intel Smart Connect Technology settings in VAIO Control Center.




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Display


The touch screen enables direct interaction with your VAIO computer using your finger(s). You can perform various gestures on the touch screen.






Opening the Desktop

Searching Content













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Keyboard


Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action.


You can operate the on-screen Touch Keyboard with touch screen operations for text entry.







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Touch pad

Using the Touch Pad











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Camera





You can use VAIO Scan instead of a scanner. Shooting a document or whiteboard with VAIO Scan enables you to save images with less distortion.







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LAN














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Memory module





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USB


You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings.


You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.





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Memory card


Before using SD memory cards, read the following precautions for correct use.


This topic explains how to remove an SD memory card.


Your VAIO computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.



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Creating Partitions





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Touch panel













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Partition



Creating Partitions


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Before using the NFC/One-touch functions, read the following precautions for correct use.


Near Field Communication (NFC) is a short-range wireless technology.


One-touch functions are Sony original functions which use NFC.


You can disable NFC/One-touch functions by following these steps.


Easily connect an NFC/One-touch functions supported device to your VAIO computer by simply touching the computer with the device.


One-touch listening enables your VAIO computer to pair (register) with an NFC/One-touch functions supported device

(speakers, headphones, etc.) through BLUETOOTH communications. To pair them, simply touch the device to the computer.


You can stop the One-touch listening connection.



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Windows



Starting Help+Tips


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Windows 8

Using Sleep Mode






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Help and Support



Starting Help+Tips


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Pen


With VAIO Clip, you can easily clip an image displayed on the computer screen.


You can use VAIO Paper in substitution for real notebooks. With VAIO Paper, you can take notes easily on your VAIO computer and share the notes with others.


Replace the battery when the pen (Digitizer Stylus) begins to function incorrectly.

How to Use the Pen

Using the supplied or optional pen (Digitizer Stylus), you can operate your VAIO computer intuitively, by touching the screen softly or tracing something on the screen.

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The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions.

Sony online support website

http://www.sony.com/am/vaiosupport/

Hint

If you experience any problem or have a technical question about your VAIO computer, launch

VAIO Care first, which offers you various options to help you solve the problem. See

Keeping Your VAIO Computer in Optimum

Condition (VAIO Care) for more information.

When you contact VAIO support, you may be asked for the serial number and the model number of your VAIO computer. The serial number is a 15-digit number that can be found: in the

VAIO Care window; on the bottom, on the back panel of the computer, inside the back panel or inside the battery compartment; on the original VAIO box.

The model number is located at the lower right corner of the display on the VAIO computer.

Other websites

You can also find useful information at the following Web sites.

Sony products

http://www.sony.net/ http://www.sony.net/electronics/

Operating system online support website

For Microsoft Windows operating system support, visit the Microsoft customer support site.

http://support.microsoft.com/

In Store Service & Support (available in USA only)

Make an appointment with a Sony certified technician at a U.S. Sony Store and get personalized service and support for your VAIO computer. Sony Technicians can assist with the setup of your new VAIO computer, system optimization, data rescue, and any repair service you might need.

http://www.sony.com/store/

Sony Community

Visit our community support site to ask for help and share your knowledge.

http://community.sony.com/

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Environmental sustainability

For Sony’s environmental initiatives and recycling of your products, visit our sustainability site.

http://www.sony.com/green/

Hint

You can find a link to register your computer online in

VAIO Care. To start VAIO Care, see

Starting Apps .

Related Topic

About This Manual


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Welcome

Congratulations on the purchase of this VAIO computer.

This

User Guide - Introduction Version provides you with limited information about your VAIO computer.

To update this file to the complete version of the

User Guide, see Updating the User Guide to the Latest

Version for more information.

Your VAIO computer may not support touch screen operations depending on the model you purchased. In such a case, use a mouse or a touch pad for computer operations.

Content in this guide is subject to change without notice.

Read This First

Updating the User Guide to the Latest Version

By updating this

User Guide - Introduction Version through the Internet, you can get the complete version of the

User Guide with detailed information on your VAIO computer.

Once the

User Guide is updated to the complete version, you can access it anytime even if you are offline.

With the complete version of the

User Guide, you can view information about:

Parts description

Feature and operating instructions

Precautions

Troubleshooting information

Windows basic operations

To update the User Guide to the complete version

1. Connect your VAIO computer to the Internet.

2. Exit this

User Guide - Introduction Version.

After a while, the

User Guide - Introduction Version will be updated to the latest complete version of the

User Guide automatically.

Hint

It may take some time to complete the update.

If the

User Guide - Introduction Version is not updated, start VAIO Update and find the User Guide to download it manually.

The

User Guide is displayed on VAIO Care.

To view help files for Windows OS and app operations

When you have trouble operating your VAIO computer, try referring to

Windows Help and Support or help files included with your apps.

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To access

Windows Help and Support, open the charms and enter "Help and Support" in the search box.

Connecting to the Internet

You will need to connect your VAIO computer to the Internet before updating to the complete version of the

User

Guide.

Before connecting to the Internet

Before using the Internet, you will need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet.

The following types of Internet connection services may be available from your ISP:

Fiber to the Home (FTTH)

Digital Subscriber Line (DSL)

Cable modem

Satellite

Dial-up

For more information on devices required for Internet access and how to connect your VAIO computer to the Internet, ask your ISP.

The following is one of the Internet connection methods as an example.

1

2

3

4

5

Internet

Modem

Router/access point

LAN cable (not supplied)

Wi-Fi(R) (Wireless LAN)

To use the Wi-Fi network

1. Open the charms and select the

Settings charm.

2. Select (the network icon).

3. Select your desired network (SSID) from the list and

Connect.

Note

For detailed information on network settings and devices, refer to the information from your Internet Service Provider

(ISP) or the manuals that came with your network devices.

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To use the network (LAN) (LAN port equipped models)

You can connect your VAIO computer to networks with a LAN cable. Connect one end of a LAN cable to the LAN port on the computer and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator.

Note

The connection, setting method, or required devices may vary depending on your network environment.

Updating Your VAIO Computer

Be sure to update your VAIO computer to enhance the computer's efficiency, security, and functionality.

Note

Your VAIO computer must be connected to the Internet to download the updates.

To use Windows Update

Windows Update enables you to make your VAIO computer more stable.


Search charm.

2. Enter "Windows Update" in the search box to search Windows Update.

3. Select

Windows Update from the list.

4. Follow the on-screen instructions to complete the updates.

To use VAIO Update

VAIO Update automatically notifies you of new updates available on the Internet then downloads and installs them on your VAIO computer.


Search charm.

2. Enter "VAIO Update" in the search box to search

VAIO Update.

3. Select

VAIO Update from the list.


To update the antivirus app

The antivirus app helps protect your VAIO computer against security threats by keeping the app current with the latest updates. You can download and install the updates from the website of the manufacturer.


Search charm.

2. Enter the antivirus app name in the search box to search the app.

3. Select the antivirus app from the list.


Solving Problems on Your VAIO Computer Using VAIO Care

With

VAIO Care, you can regularly conduct performance checks and system tune-ups on your VAIO computer to keep it running at optimum level. Start

VAIO Care whenever a problem arises. VAIO Care will provide appropriate measures and support information to solve the problem.

To start VAIO Care

Press the

ASSIST button while Windows is running.

Below is an example of a screenshot in English.

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* Design and content of the screen are subject to change.

Hint

Alternatively, search for

VAIO Care (Desktop) on the Search charm to start VAIO Care.

Refer to the help file included with

VAIO Care for more information.

Pressing the

ASSIST button while your VAIO computer is off displays the VAIO Care (Rescue Mode) screen. In this screen, you can start the recovery process of the computer in case of emergency, for example, when Windows does not start.

Finding Support Information

The Sony online support website provides instant access to information on commonly encountered problems. You can find support information such as the support website URL in

Contact & Support on VAIO Care or the supplied

Quick Start Guide.

Windows : How to Start

About the Start Screen and Menu


Overview

1

Tiles

Select a tile to start an app and personalize the

Start screen by adding and rearranging tiles.

2

Charms

Search for apps and files, share content, play content on other devices or print, and set up your VAIO computer.

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To open the Start screen

Touch operation (Touch screen equipped models)

Open the charms, then tap the

Start charm.

Mouse/Touch pad operation

Open the charms, then click the

Start charm.

Keyboard operation

Press the (Windows) key.

Hint

On the desktop, you can open the

Start screen by selecting

(Start) in the lower left corner.

Opening the Charms

You can open the charms to search for apps and files, share content, play content on other devices or print, and set up your VAIO computer.


Swipe in from the right edge.


Point to the upper-right corner ( ), then move downward ( ).

With a touch pad, you can also swipe in from the right edge.


Press the (Windows) key and the

C key at the same time.

Opening the App List

You can open the list of the installed apps (the

Apps screen) on your VAIO computer.


Swipe up on the

Start screen.

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Click the icon at the lower-left of the

Start screen.

Hint

It is useful to pin the apps that you use the most to the

Start screen. To pin the apps, right-click an app icon on the

Apps screen and select the pin icon on the menu that appears on the bottom of the screen.

You can search apps from the search box on the upper-right corner of the

Apps screen. When you have installed many apps, it is useful to search from the search box.

Starting Apps


1. Open the

Start screen or the Apps screen.

2. Select your desired app.

Hint






Searching Content

With the

Search charm, you can search files, settings, or web content.

To open the charms, see

Opening the Charms.

1. Enter a keyword (e.g. Windows) in the search box.

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2. Select your desired icon or file from the search result.

Hint

You can select the search target to narrow the search result.

Viewing Running Apps

You can view running apps by displaying the list on the

Start screen.


Swipe in from the left edge until a small app icon appears, then drag the icon back towards the left edge.


Point to the upper-left corner ( ), then move downward ( ).

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Tab key at the same time.

Switching Apps



Display currently running apps, touch and swipe in your desired app icon from the left edge.


Display currently running apps and drag your desired app icon from the left edge to the center.

Opening the App Menu



Swipe up from the bottom edge.

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When an app is open, right-click anywhere on the screen. On a touch pad, click the bottom-right corner.



Z key at the same time.

Hint

Open the app menu when an app is displayed on the computer screen.

App commands vary depending on the app that is currently displayed on the computer screen.

Closing Apps



1. When an app is open, point to the top-center of the screen.

2. Drag the app to the bottom of the screen until the app disappears from the screen.


1. When an app is open, move the cursor to the top-center of the screen until the hand icon appears.


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Press the

Alt key and the F4 key at the same time.

Installing Apps from Windows Store

You can install apps from

Windows Store.

You will need a Microsoft account to use certain apps or services, including

Windows Store.

On how to create and what you can do with the Microsoft account, refer to

Windows Help and Support.

1. Connect to the Internet.

2. Open the

Start screen and select the Store tile.

3. Find an app to install.

4. Follow the on-screen instructions to install the app.

After the installation is complete, the app icon appears on the

Apps screen. To open the Apps screen, see

Opening the App List.

Hint




Opening Control Panel

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You can open

Control Panel by following these steps.

1. Open the

Apps screen.

2. Select

Control Panel.

Opening Windows Help and Support

You can open

Windows Help and Support by following these steps.

1. Open the

Apps screen.

2. Select

Help and Support.

Starting Help+Tips

You can start

Help+Tips that explains the Windows 8 basic operations.

1. Open the

Apps screen.

2. Select

Help+Tips.

Entering Sleep Mode, Shutting Down, or Restarting

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Settings charm.

2. Select

Power and Sleep, Shut down, or Restart.

Switching User Accounts


1. Open the

Start screen and select an account name at the upper-right corner of the computer screen.

2. Select your desired account name.

Hint

To create a new user account, you need to sign in as an administrator. Then, open the charms and select the

Settings charm. Select Change PC settings in the lower right corner, and select Accounts and Other

accounts in the left pane.

Opening the Desktop


1. Open the

Start screen and select the Desktop tile.

About User Account Types


Local account

A local account is a user name and password that you set on your VAIO computer. Because one local account is expected to be used for a single computer, you cannot share the same account on multiple computers.

Hint

Setting a local account password is optional. If you forget your local account password, recover your VAIO computer.

Microsoft account

A Microsoft account is an email address and password that you use to sign in to Microsoft services. Because a Microsoft account can be set for each user, you can share the same account on multiple computers. To download apps from

Windows Store, you need to switch from a local account to a Microsoft account.

Hint

Setting a Microsoft account password is required. If you forget your Microsoft account password, contact Microsoft support services.

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Switching from a Local Account to a Microsoft Account


By switching from a local account to a Microsoft account, you can download apps from

Windows Store.

To create or switch to a Microsoft account, follow these steps.


Settings charm.

2. Select

Change PC settings in the lower right corner.

3. Select

Accounts and Your account in the left pane of the PC settings screen.

4. Select

Connect to a Microsoft account.

5. Follow the on-screen instructions.

Hint

To switch to a local account, select

Disconnect in step 4 instead of Connect to a Microsoft account.

If you forget your Microsoft account password, contact Microsoft support services.

Trademarks

SONY and the SONY logo are registered trademarks of Sony Corporation.

VAIO, the VAIO logo, and other Sony product or service names are trademarks or registered trademarks of Sony

Corporation or any of its affiliates.

Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United

States and/or other countries.

Wi-Fi is a trademark or registered trademark of Wi-Fi Alliance.

All other names of system, products, and services are trademarks of their respective owners.

In the manual, the TM or (R) marks are not specified.

About the International ENERGY STAR(R) Program

The following information is applicable to ENERGY STAR qualified/certified products only.

ENERGY STAR logos are attached or electronically displayed on the following locations of ENERGY STAR qualified/certified products.

The top or the front of the product or

Control Panel

The product packaging

To confirm the ENERGY STAR logo on the computer screen, open

Control Panel, select System and Security and

System. To open Control Panel, see Opening Control Panel.

As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency.

The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of energy efficient computers and office equipment. The program supports the development and dissemination of products with functions that effectively reduce energy consumption to contribute to cost savings and reduction of environmental burdens.

180

For detailed information on the ENERGY STAR Program, visit the following websites: http://www.energystar.gov/ (USA) http://www.eu-energystar.org/ (Europe)

This computer is designed in compliance with the ENERGY STAR standards and delivered with the following power saving settings that apply to the computer running on AC power:

The LCD backlight is turned off automatically after no more than 15 minutes of inactivity.

The computer enters Sleep mode automatically after no more than 30 minutes of inactivity.

Press the (Power) button to bring the computer back into Normal mode.

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You can open

Windows Help and Support by following these steps.

1. Open the

Apps screen. (See

Opening the App List to open the

Apps screen.)

2. Select

Help and Support.

Related Topic

Starting Help+Tips

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Read this first

About This Manual

Congratulations on your purchase of this VAIO(R) computer.

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VAIO computer





















Using VAIO Update

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Care and maintenance


Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure.

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Important notice


The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used.



This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.

Trademarks

Safety Information

Refer to the supplied safety manual for detailed safety information.

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Service and support


If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly.






Using VAIO Update


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Product registration



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Supplied items



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Security



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Power












Using Sleep Mode



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Notes on Sleep Mode



About Sleep Mode




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Battery








About Sleep Mode






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Display









Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder?





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Opening the Desktop

Searching Content





















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HDMI





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Audio














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Microphone





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Keyboard









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Touch pad









Using the Touch Pad


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Camera










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LAN













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Wi-Fi














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BLUETOOTH














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Password










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BIOS







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USB







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Memory card






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Software




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Computer


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Touch panel









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Playing Music by Touching an NFC/One-touch functions Supported Device to Your VAIO Computer (One-touch listening)

(NFC supported models)


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Sensor






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Display



Opening the Desktop

Searching Content


















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Software



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LAN













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Wi-Fi














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BLUETOOTH














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Recovery
















About Recovery


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Notes on Recovery

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Password










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BIOS







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USB







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Printer



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By switching from a local account to a Microsoft account, you can download apps from

Windows Store.

To create or switch to a Microsoft account, follow these steps.


Settings charm. (See

Opening the Charms

to open the charms.)

2. Select


3. Select

Accounts and Your account in the left pane of the PC settings screen.

4. Select

Connect to a Microsoft account.


Hint

To switch to a local account, select

Disconnect in step 4 instead of Connect to a Microsoft account.

If you forget your Microsoft account password, contact Microsoft support services.

Related Topic



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Local account

A local account is a user name and password that you set on your VAIO computer. Because one local account is expected to be used for a single computer, you cannot share the same account on multiple computers.

Hint

Setting a local account password is optional. If you forget your local account password, recover your VAIO computer.

Microsoft account

A Microsoft account is an email address and password that you use to sign in to Microsoft services. Because a Microsoft account can be set for each user, you can share the same account on multiple computers. To download apps from

Windows Store, you need to switch from a local account to a Microsoft account.

Hint

Setting a Microsoft account password is required. If you forget your Microsoft account password, contact Microsoft support services.

Related Topic


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Opening the Charms


2. Select

Power and Sleep, Shut down, or Restart.

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Using Sleep Mode


To activate Sleep mode



Opening the Charms


2. Select

Power and Sleep.

If your VAIO computer is equipped with the power indicator, it turns off when the computer enters Sleep mode (with the default setting).

To return to Normal mode

1. Press the (Power) button.

Note

If you press and hold down the (Power) button for more than 4 or 10 seconds, your VAIO computer will turn off automatically. Doing this will erase all unsaved data.

By default, your VAIO computer automatically enters Hibernate mode when the battery pack is running out of power.

However, depending on the operating conditions, the computer may fail to enter Hibernate mode.

If this occurs and the battery pack is running out of power, the computer will be turned off, resulting in loss of unsaved data.

While the computer is running on battery power, save data frequently.

Before moving your VAIO computer, make sure that the computer is off to avoid impact or vibration to the running hard disk drive. If the computer is equipped with the power indicator, make sure that it is completely off.

Hint

By default, your VAIO computer enters Sleep mode automatically after a certain period of inactivity while running on

AC power.

The operations below also place your VAIO computer into Sleep mode.

Press the (Power) button (with the default setting).

Close the LCD screen lid. The computer will enter Sleep mode after a few seconds.

You can restore your VAIO computer from Sleep mode to Normal mode by opening the LCD screen. (For

SVF14N/SVF15N, even if you open the LCD screen, the computer does not return to Normal mode 24 hours after the computer enters Sleep mode.)

To change the action when you open the LCD screen, start

VAIO Control Center and change the settings in

Power and Battery. To start VAIO Control Center, see

Starting Apps

.

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Related Topic


Notes on Sleep Mode




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1. Save your data and close all running apps.



Opening the Charms


3. Select

Power and Restart.

Your VAIO computer will restart.

Related Topic



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In Sleep mode, the computer will retain its current state, including data you are working on, while you take a break.

See

Using Sleep Mode for more information on Sleep mode.

When you do not use your VAIO computer for a while

To avoid losing unsaved data, follow these steps to shut down your VAIO computer.

1. Save your data and close all running apps.

2. Turn off any peripherals connected to your VAIO computer.

3. Open the charms, and then select the


Opening the Charms to open the charms.)

4. Select

Power and Shut down.

After a short time, your VAIO computer automatically turns off. If the computer is equipped with the power indicator, the green power indicator light turns off.

If your VAIO computer is equipped with the power indicator, make sure it is off before closing the LCD screen lid.

Note

An improper shutdown may cause loss of unsaved data or cause your VAIO computer to malfunction.

To disconnect your VAIO computer completely from an AC power source, turn off the computer, and then unplug the power cord from the AC outlet.

Hint

If you select

Shut down while holding down the Shift key in step 4, you can place your VAIO computer into the minimum power consumption state (ACPI S5 mode). In this case, the fast boot function is temporarily disabled on the next start-up.

Related Topic




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Opening the Desktop


1. Open the

Start screen and select the Desktop tile. (See

About the Start Screen and Menu to open the

Start

screen.)

Related Topic


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Searching Content

With the

Search charm, you can search files, settings, or web content.


Opening the Charms .

1. Enter a keyword (e.g. Windows) in the search box.

2. Select your desired icon or file from the search result.

Hint

You can select the search target to narrow the search result.

Related Topic


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You can open the list of the installed apps (the

Apps screen) on your VAIO computer.


Swipe up on the

Start screen.


Click the icon at the lower-left of the

Start screen.

Hint






Related Topic

Searching Content

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Overview

1

Tiles

Select a tile to start an app and personalize the

Start screen by adding and rearranging tiles.

2

Charms

Search for apps and files, share content, play content on other devices or print, and set up your VAIO computer.

To open the Start screen


Open the charms, then tap the

Start charm. (See

Opening the Charms



Open the charms, then click the

Start charm. (See

Opening the Charms



Press the (Windows) key.

Hint

On the desktop, you can open the

Start screen by selecting

(Start) in the lower left corner.

Related Topic

237

Opening the Charms

Opening the Desktop

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You can install apps from

Windows Store.

You will need a Microsoft account to use certain apps or services, including

Windows Store.

On how to create and what you can do with the Microsoft account, refer to

Windows Help and Support (

Opening

Windows Help and Support

).

1. Connect to the Internet.

See Connecting to the Internet with a Wired Connection (LAN port equipped models) for more information on how to

connect to the Internet.

2. Open the

Start screen and select the Store tile. (See


Start

screen.)

3. Find an app to install.

4. Follow the on-screen instructions to install the app.

After the installation is complete, the app icon appears on the

Apps screen. To open the Apps screen, see

Opening the App List .

Hint




Related Topic

Starting Apps

Searching Content


Closing Apps

Switching Apps

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1. Open the

Start screen and select an account name at the upper-right corner of the computer screen. (See


Start screen.)

2. Select your desired account name.

Hint

To create a new user account, you need to sign in as an administrator. Then, open the charms and select the

Settings charm. Select Change PC settings in the lower right corner, and select Accounts and Other

accounts in the left pane.



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Switching Apps



Display currently running apps, touch and swipe in your desired app icon from the left edge. To display the currently running apps, see


.


Display currently running apps and drag your desired app icon from the left edge to the center. To display the currently running apps, see


.

Related Topic

Starting Apps

Searching Content



Closing Apps

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You can view running apps by displaying the list on the

Start screen. See

About the Start Screen and Menu for more

information.


Swipe in from the left edge until a small app icon appears, then drag the icon back towards the left edge.


Point to the upper-left corner ( ), then move downward ( ).

243



Tab key at the same time.

Related Topic

Starting Apps

Searching Content


Closing Apps

Switching Apps


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Closing Apps



1. When an app is open, point to the top-center of the screen.



1. When an app is open, move the cursor to the top-center of the screen until the hand icon appears.



Press the

Alt key and the F4 key at the same time.

Related Topic

245

Starting Apps

Searching Content



Switching Apps


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Starting Apps


1. Open the

Start screen or the Apps screen. (See


to open the

Start screen or


Apps screen.)

2. Select your desired app.

Hint






Related Topic


Opening the Charms

Closing Apps


Switching Apps


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Swipe up from the bottom edge.


When an app is open, right-click anywhere on the screen. On a touch pad, click the bottom-right corner.



Z key at the same time.

Hint

Open the app menu when an app is displayed on the computer screen.

App commands vary depending on the app that is currently displayed on the computer screen.

Related Topic

248

Starting Apps

Searching Content


Closing Apps

Switching Apps


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Starting Help+Tips

You can start

Help+Tips that explains the Windows 8 basic operations.

1. Open the



Apps screen.)

2. Select

Help+Tips.

Related Topic


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You can open

Control Panel by following these steps.

1. Open the



Apps screen.)

2. Select

Control Panel.

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Opening the Charms

You can open the charms to search for apps and files, share content, play content on other devices or print, and set up your VAIO computer.


Swipe in from the right edge.


Point to the upper-right corner ( ), then move downward ( ).

With a touch pad, you can also swipe in from the right edge.



C key at the same time.

Related Topic


Starting Apps

252

Searching Content

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Describes the features on the back of the VAIO computer, such as connection ports.

1

VOL (Volume) buttons

Related Topic




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Describes the features on the front of the VAIO computer, such as buttons and indicator lights.

1

Built-in dual microphones (

Using the Built-in Camera )

2

Built-in front camera indicator (


3

Built-in front camera (


4

Ambient light sensor (

Adjusting the LCD Brightness Automatically )

5

Touch screen (


)

6

7

Windows button*

ASSIST button (

About the ASSIST Button )

8

Keyboard

9

Touch pad (

Using the Touch Pad

)

10

Caps lock indicator

*

The shape of the Windows button depends on the model.

Note

The magnets are built in around the touch screen, or the areas in front of the left and right corners of the keyboard depending on the models. Do not place credit cards etc., which are affected by magnetism, near your VAIO computer.

255

The computer may cause data corruption.

A:SVF15N / SVF14N

B:SVF13N

1

2

3

4

Display lock switch

Charge indicator (

Charge Indicator Status List )

Disc drive indicator (Disc drive indicator equipped models)

Power indicator (

Turning On Your VAIO Computer )

Related Topic




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Describes the features on the sides of the VAIO computer, such as connection ports.

A:SVF15N

B:SVF14N

C:SVF13N

1

2

3

DC IN port (

Connecting a Power Source )

Air exhaust vent

HDMI output port (

Connecting a TV with an HDMI Input Port )

257

5

6

7

4

USB port (


)

This USB port supports USB charging. See Charging a USB Device


USB port (


Built-in stereo speaker

)

Headset compatible headphone jack (

Connecting External Speakers/Headphones/Headset )

A:SVF15N / SVF14N

B:SVF13N

3

4

1

2

5

Built-in stereo speaker

Headset compatible headphone jack (

SD memory card slot (

USB port (

Connecting a USB Device )



)

)

LAN port (

Connecting to the Internet with a Wired Connection (LAN port equipped models) )

For details on the LAN port, see

Using the LAN Port (LAN port equipped models) .

7

8

6

USB port (


)

This USB port supports USB charging. See Charging a USB Device



Connecting a TV with an HDMI Input Port )

Power button (

Turning On Your VAIO Computer )

258

Related Topic




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Describes the features on the bottom of the VAIO computer.

SVF15N

SVF14N

SVF13N

3

4

5

1

2

Air intake vents

Built-in rear camera indicator (Built-in rear camera equipped models) (

Built-in rear camera (Built-in rear camera equipped models) (

Battery off button

Touch mark (NFC supported models) (



)

Using NFC/One-touch functions (NFC supported models) )

260

Note

If the battery off button is pressed while your VAIO computer is running, unsaved data may be lost. Be sure to save your working data and turn off the computer before pressing the battery off button.

Related Topic




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AC adapter

Power cord

Digitizer stylus

(Not supplied with all models. Availability depends on your computer’s specifications.)

VGA adapter


USB IR Adapter


Hint

No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD. See

Recovering from the Recovery Area for more information.

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Laptop Mode

Use this mode to enter characters with the keyboard.

Viewer Mode

Use this mode when you want to see only the computer screen during video playback so that you can concentrate on the video content, or show the screen to the person in front of you. To change Laptop Mode to Viewer Mode, see

Using

Your VAIO Computer in Viewer Mode

.

Tablet Mode

Use this mode to operate your VAIO computer with the touch screen as a tablet. To change Laptop Mode to Tablet

Mode, see

Using Your VAIO Computer in Tablet Mode .

263

Note

Make sure the display lock switch is set to the

LOCK position before using your VAIO computer in Laptop Mode.

Make sure your VAIO computer is in Laptop Mode and the LCD screen is closed when carrying the computer in a case.

If you change the LCD screen orientation during video playback, your VAIO computer may become unstable. Exit the video playback app before changing the screen orientation.

The

VAIO Care (Rescue Mode) screen appears upside down when your VAIO computer is in Viewer Mode. Be sure to change Viewer Mode to Laptop Mode before using

VAIO Care (Rescue Mode).

Related Topic



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1. Open the LCD screen more than 90 degrees.

2. Set the display lock switch to the

RELEASE position.

3. Hold down the area in front of the keyboard with your hand, grasp the top corner of the LCD screen with the other hand, and rotate the screen in the direction of the arrow.

265

To change back to Laptop Mode

Rotate the LCD screen to the front side of your VAIO computer and set the display lock switch to the

LOCK position.

Related Topic



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1. Open the LCD screen more than 90 degrees.

2. Set the display lock switch to the

RELEASE position.

3. Hold down the area in front of the keyboard with your hand, grasp the top corner of the LCD screen with the other hand, and rotate the screen slightly to the back side of your VAIO computer.

267

4. Move the LCD screen in the direction of the arrow to fold the screen.

The LCD screen is folded on the keyboard.

To change back to Laptop Mode

Grasp the center of the LCD screen and raise the screen to change Tablet Mode to Viewer Mode. Then, rotate the screen to the front side of your VAIO computer and set the display lock switch to the

LOCK position.

Related Topic



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Where to place your VAIO computer

When placing your VAIO computer, ensure that:

You have easy access to a power source and necessary ports.

You leave enough space around the computer.

The computer is placed on a flat surface that is wide enough and you can face the computer screen as you operate it.

You can place the computer in front of you where you can sit upright and keep your forearms parallel to the floor.

Where not to place your VAIO computer

Placing your VAIO computer in an inappropriate location may cause damage or a malfunction. Do not place the computer in a location subject to:

Direct sunlight

Magnetic items or sources

Heat sources, such as residential heating equipment

Excessive dust

High humidity

Poor ventilation

Note

The area around the air exhaust vent may become extremely hot while your VAIO computer is on. Be careful before touching the area.

Do not place any object near the air exhaust vent that may block the vent.

Hint

Your VAIO computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs, move the computer a suitable distance away from the radio or TV.

Ergonomic considerations

Whenever possible, you should attempt to take account of the following ergonomic considerations.

Furniture and posture

Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the floor. A footrest may make you more comfortable.

Sit in a relaxed, upright posture and avoid slouching forward or leaning far backwards.

269

Viewing angle of the computer screen

Use the screen tilting feature to find the best position. Make sure the computer screen is at or slightly below eye level when you are sitting in front of your VAIO computer. Adjust the brightness level of the display as well.

You can reduce eye strain and muscle fatigue by adjusting the tilt and brightness level of the computer screen to the proper position.

Lighting

Choose a location where windows and lights do not cause glare and reflection on the computer screen. Use indirect lighting to avoid bright spots on the computer screen. Proper lighting adds to your comfort and work efficiency.

Note

While adjusting the viewing angle, do not exert excessive pressure on your VAIO computer to eliminate a risk of mechanical damage.

Hint

The same considerations apply when you use an external display.

Notes on handling your VAIO computer

Observe the following to avoid malfunctions and damage to your VAIO computer.

Place your VAIO computer gently on a flat surface to avoid a mechanical shock.

Be sure to turn off your VAIO computer before moving the computer. Moving the computer that is turned on may cause a hard disk malfunction. Be sure to disconnect all cables connected to the computer before moving it.

Do not drop or hit your VAIO computer. Even a slight shock or vibration may cause a hard disk malfunction.

Do not place your VAIO computer in an unstable position.

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Your VAIO computer and memory modules use high precision components and electronic connectors technology.

To avoid invalidation of the warranty during your product warranty period, we recommend that you contact an authorized Sony repair center to install a new memory module.

A flat fee will be charged to repair any damage resulting from your performing a memory upgrade, even within the warranty period.

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1. Plug your VAIO computer into an AC outlet. (See Connecting a Power Source .)

Hint

The charging time varies depending on ambient temperature.

Note that at a low ambient temperature, it takes longer time to charge the battery pack.

Open the desktop and select the battery icon, such as (on battery) or (plugged in), in the desktop notification area to check the built-in battery status of your VAIO computer. To open the desktop, see

Opening the Desktop .

Related Topic




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Carefully read the precautions in Notes on Using the Power Source before turning on.

1. Connect your VAIO computer to an AC outlet. (See

Connecting a Power Source .)

2. Lift the LCD screen lid.

3. Press the (Power) button.

If your VAIO computer is equipped with the power indicator, it turns on in green.

The computer is turned on, and Windows starts after a while.

Note

If you press and hold down the (Power) button for more than four seconds, your VAIO computer will not turn on.

When moving the LCD screen, do not hold the built-in camera as it may cause your VAIO computer to malfunction.

If you press the (Power) button with the LCD screen lid closed, your VAIO computer will not turn on.

Do not touch the touch screen when turning on your VAIO computer as it may cause the computer to malfunction.

(Touch screen equipped models)

Hint

By default, your VAIO computer automatically enters Sleep mode after a certain period of inactivity while the computer

is connected to an AC outlet. See Using Sleep Mode for more information.

Related Topic







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Carefully read the precautions in Notes on Using the Power Source before connection.

1. Plug one end of the power cord ( ) into the AC adapter ( ).

2. Plug the other end of the power cord into an AC outlet ( ).

3. Plug the cable from the AC adapter ( ) into the DC IN port ( ) on your VAIO computer.

Note

Do not plug more than one device into the same AC outlet.

The shape of the AC adapter varies depending on the model you purchased.

Make sure that the power plug is firmly plugged into your VAIO computer.

Hint

You can purchase a power strip with a surge protector to help prevent damage to your VAIO computer caused by sudden power surges (in an electrical storm, for example).

Related Topic






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Before using the battery pack, read the following precautions for correct use.

About the battery pack

The battery pack built in your VAIO computer is not removable.

For safety reasons, battery charging may be suspended at higher or lower temperatures.

The battery pack is not fully charged at the time of delivery.

While the battery pack is in use or being charged, heat builds up in the battery pack. This is normal and is not cause for concern.

About battery discharge

After battery charge, the battery pack will gradually discharge over time even while not in use. If it is left unused for an extended period of time, the battery power may be depleted. It is recommended that you recharge the battery pack before use.

About battery life

Battery life varies depending on usage and settings.

About battery deterioration and replacement

The battery pack is consumable. The capacity gradually declines through repeated cycles of recharging and discharging, and depending on the ambient temperature during use or storage. As a result, the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life.

If the battery pack quickly runs out of power after being fully charged or it has reached the end of its life, replace it with a new one.

Contact an authorized Sony service/support center and replace the battery pack with a new one specified by Sony.

When the battery pack is running out of power

If the battery pack runs out and your VAIO computer is not plugged in, power will be cut off and any data you are working on will be lost.

While your VAIO computer is running on battery power, save data frequently.

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Opening the Charms



3. Select the desired access point and

Disconnect.

Note

Do not disable the Wi-Fi function while accessing remote documents, files, or resources, as it may result in data loss.

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In some countries or regions, using the Wi-Fi products may be restricted by the local regulations.

Wi-Fi devices work on the 2.4 GHz band, which is used by a variety of devices. They use the technology to minimize radio interference from other devices that use the same band; however, radio interference may still slow communication speeds, reduce communication range, or cause communication failure.

If both the BLUETOOTH function and the 2.4 GHz Wi-Fi function of your VAIO computer are enabled, interference may occur and cause slower communication speeds or other problems.

To communicate via Wi-Fi while you are on the road, you may need to contract with a Wi-Fi connection service provider.

The communication speed and range may vary depending on the following conditions:

Distance between devices

Existence of obstacles between devices

Device configuration

Radio conditions

Ambient environment (including wall material, etc.)

Apps in use

Communications may be cut off depending on radio conditions.

The data transfer rate specified in the specification is the theoretical maximum, and may not reflect actual data transfer rate.

Actual communication speed may not be as fast as the one displayed on your VAIO computer.

The 2.4 GHz and 5 GHz Wi-Fi frequency bands are not communicable with one another.

The data transfer rate of IEEE 802.11g and IEEE 802.11n (2.4 GHz) may be affected by interference when used with an IEEE 802.11b product. Also, IEEE 802.11g and IEEE 802.11n automatically lower the transfer rate to maintain compatibility with an IEEE 802.11b product. The transfer rate may be regained by changing the channel settings of your access point.

To stop the Wi-Fi function abruptly, turn off your VAIO computer and the wireless devices (if any).

The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol,

Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi

Alliance, both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi-Fi networks. WPA is designed to be forward compatible with the IEEE 802.11i specification. It utilizes the enhanced data encryption Temporal Key Integrity

Protocol (TKIP) in addition to user authentication using 802.1X and Extensible Authentication Protocol (EAP). Data encryption protects the vulnerable wireless link between clients and access points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as: password protection, end-to-end encryption, virtual private networks, and authentication. WPA2, the second generation of WPA, provides stronger data protection and

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network access control and is also designed to secure all versions of 802.11 devices, including 802.11b, 802.11a,

802.11g, 802.11n, and 802.11ac (draft) standards, multi-band and multi-mode. In addition, based on the ratified IEEE

802.11i standard, WPA2 provides government grade security by implementing the National Institute of Standards and

Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible with WPA.

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Wi-Fi uses the following IEEE 802.11a/b/g/n/ac (draft) standard, which specifies the type of technology used. Refer to the specifications to find out about the configuration of the computer.

IEEE 802.11a (Frequency band: 5 GHz)

Exclusive to models compliant with the IEEE 802.11a/b/g/n/ac (draft) standard.

IEEE 802.11b/g (Frequency band: 2.4 GHz)

The IEEE 802.11g standard provides higher-speed communications than the IEEE 802.11b.

IEEE 802.11n (Frequency band: 2.4 GHz/5 GHz)

For models compliant with the IEEE 802.11b/g/n standard, only 2.4 GHz band can be used.

IEEE 802.11ac (draft) (Frequency band: 5 GHz)

Exclusive to models compliant with the IEEE 802.11a/b/g/n/ac (draft) standard.

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Connect one end of a LAN cable (not supplied) to the LAN port on your VAIO computer and the other end to your network.

Note

For detailed information on devices required for Internet access and how to connect your VAIO computer to the

Internet, ask your ISP.

When connecting your VAIO computer to the Internet, be sure to use a cable with “Network” or “Ethernet” writing on it.

Do not plug a telephone cable into the LAN port on your VAIO computer.

If the LAN port is connected to the following networks or telephone lines, high electric current to the port may cause damage, overheating, or fire.

Any network, except 1000BASE-T/100BASE-TX/10BASE-T type networks

Public telephone subscriber line

Private branch exchange (PBX)

Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)

Hint

To connect your VAIO computer to the Internet using the Wi-Fi(R) (Wireless LAN) function, you need to set up the

Wi-Fi settings. See

Starting Wi-Fi(R) (Wireless LAN) Communications for more information.

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You can select from among the services according to your preference, for example, communication speed or a usage fee. For detailed information on a variety of connection services, contact Internet Service Providers (ISPs).

Fiber to the Home (FTTH)

Cable modem

Digital Subscriber Line (DSL)

Satellite

Dial-up

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Before using Wi-Fi, make sure a Wi-Fi access point is on and operating.

1. Connect an access point to your VAIO computer.

Refer to


Opening Windows Help and Support ) and the manual that came with the

access point for more information.



Opening the Charms



4. Change the

Wi-Fi setting to On.

5. Select the desired access point and

Connect.

After the connection is established,

Connected appears in the selected wireless access point field.

If a security key entry window appears, enter the security key as required and select

OK. See

About a Security Key for Wi-Fi(R) (Wireless LAN) for more information.

Note that security keys are case-sensitive.

To check Wi-Fi connection status

Open the desktop and move the mouse pointer over (the Network icon) in the desktop notification area to check the

Wi-Fi connection status, such as the access point currently connected to your VAIO computer.

To open the desktop, see


Note

On IEEE 802.11a/b/g/n/ac (draft) equipped models, when only the 2.4 GHz Wi-Fi function is enabled, your VAIO computer cannot connect to a 5 GHz Wi-Fi access point. Also, when only the 5 GHz Wi-Fi function is enabled, the computer cannot connect to a 2.4 GHz Wi-Fi access point.

On IEEE 802.11b/g/n equipped models, when the 2.4 GHz Wi-Fi function is disabled, the computer cannot connect to an access point. Also, the computer cannot connect to a 5 GHz Wi-Fi access point.

It may take some time to find and connect to a Wi-Fi access point before starting communications via Wi-Fi.

Hint

Refer to


Opening Windows Help and Support ) for more information on

Airplane

mode.

Once you connect your VAIO computer to the access point by entering the security key, the access point will be registered in the computer. You do not have to enter the security key for subsequent connections.

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You can keep the antivirus app current with the latest updates by downloading and installing the updates from the website of the app publisher. To update the antivirus app, find the antivirus app installed on your VAIO computer from the following and follow these steps.

1. Make sure your VAIO computer is connected to the Internet.

2. Perform any of these operations according to the preinstalled antivirus app.

For Trend Micro:

Start

Trend Micro Titanium Maximum Security.

For McAfee:

Start

McAfee LiveSafe - Internet Security, McAfee Internet Security, or McAfee Total

Protection.

For Windows Defender:

Start

Windows Defender.

For Kaspersky Internet Security:

Start

Kaspersky Internet Security.


Note

The actual procedure may be different from the above depending on the version of the app installed on your VAIO computer. In such a case, follow the on-screen instructions.

Hint

To start the antivirus app, see

Starting Apps .

Refer to the help file included with your app for more information.

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You can connect your VAIO computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable (not supplied). Connect one end of a LAN cable to the LAN port on the computer and the other end to your network. (LAN port equipped models)

You can also connect your VAIO computer to a network using the Wi-Fi(R) (Wireless LAN) function.

For information on peripheral devices required for LAN access, ask your Internet Service Provider (ISP) or refer to the manual that came with your modem.

For information on how to connect your VAIO computer to the network, refer to your ISP’s instructions or the manual that came with the modem and other peripheral devices. If you require information on the network settings at your workplace, ask the network administrator.

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The security key allows wireless devices that have the same key, such as a Wi-Fi access point and a computer, to communicate with each other on Wi-Fi.

The security key is assigned to each access point by default. (Make sure the default security key has been changed to protect data from unauthorized use.) If you cannot find the default security key, refer to the manual that came with your access point.

If you enter a wrong security key and your VAIO computer fails to connect to an access point, follow these steps to establish the connection.



Opening the Charms



3. Change the


4. Select the desired Wi-Fi access point and

Connect.

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Opening the Charms



3. Change the

Wi-Fi setting to Off.

Hint

To disable all wireless functions, turn on

Airplane mode.

Refer to



Airplane

mode.

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1. Connect your VAIO computer to an HDMI equipped TV with an HDMI cable. (See

Connecting a TV with an HDMI

Input Port for more information.)

2. Turn on the TV.

3. Start

VAIO Control Center and select Image Quality. (See

Starting Apps to start

VAIO Control Center.)

4. Select

Details in External Display Resolution.

5. On the

Select Resolution tab, select the desired resolution.

After a few seconds, the selected resolution is applied.

6. If the computer image does not fit the displayable region of the TV, select the

Adjust Resolution tab to adjust the display size.

Note

Some resolution options may not be available, depending on the model or the HDMI-connected device.

The function to adjust the screen resolution may be disabled depending on the selected resolution.

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1. Turn on an external display.

2. Press the

Fn+F7 keys several times to select your desired display output, and then press the Enter key.

Note

If you disconnect a display cable (not supplied) while only an external display is selected as the display output, it is hard to operate your VAIO computer because the computer screen is blank.

To switch the display output to the computer screen, press the

Fn+F7 keys twice, and then press the Enter key.

The display switch may become unavailable or your VAIO computer may become unstable during video playback. Exit the video playback app before switching the display output.

The display switch may not be available depending on the type of external display or projector.

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For example, if you have an external display connected to the monitor port, the computer screen and the external display can function as a single desktop.

1. Right-click on the desktop and select

Screen resolution. (See

Opening the Desktop to open the desktop.)

2. Select

Extend these displays from the drop-down list next to Multiple Displays and OK.

The setting options vary depending on the number of the connected external displays.

Note

Your external display may not support the Multiple Monitors function.

Certain apps may not be compatible with the Multiple Monitors settings.

Do not change the display settings while using video/image apps or playing DVDs, as it may cause unsuccessful playback/display or unstable system operations.

Change the display settings after you exit the video/image app.

Hint

You can set the screen resolution for each display used for the Multiple Monitors function.

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Refer to the manual that came with your TV for more information on installation and use.

1. Plug the power cord of your TV into an AC outlet and turn it on.

2. Connect one end of an HDMI cable to the


Parts and Controls on the Sides ) on your VAIO

computer and the other end to the TV.

3. Set the TV input to the external input.

The screen image of your VAIO computer is displayed on the TV.

Note

The shape of the

HDMI output port varies depending on the model you purchased. Be sure to use an HDMI cable that is compatible with the

HDMI output port on your VAIO computer.

If a device driver other than the one provided by Sony is used, the image will not be displayed and audio will not be heard. Always use the device driver provided by Sony for updates.

To hear sound from a device connected to the

HDMI output port, you need to change the sound output device. For

detailed instructions, see Changing the Sound Output Device .

Hint

The

HDMI output port on your VAIO computer is compliant with the High-bandwidth Digital Content Protection

(HDCP) standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection, which enables you to view a wide variety of copyright protected and high-quality content.

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The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright points (red, blue, or green) that continuously appear on the LCD screen. This is a normal result of the manufacturing process and does not indicate a malfunction.

Do not scratch the surface of the LCD screen or exert pressure on it. This could cause damage.

Do not exert pressure on the LCD screen lid with the lid closed as it may scratch the LCD screen or soil it.

The LCD screen may become warm during operation. This is normal and does not indicate a malfunction.

Due to the mechanical design of your VAIO computer’s LCD screen/touch screen, the screen surface may become warm while you are using the computer for an extended period of time. This is normal and does not indicate a malfunction. (Touch screen equipped models)

The LCD screen/touch screen is made of reinforced glass to implement high durability, however, treat the screen with care as it is not 100% unbreakable. In case the screen breaks into small pieces, be careful not to cut yourself on the pieces of broken glass. (Touch screen equipped models)

Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be sure to block direct sunlight when using your VAIO computer near a window.

Do not exert pressure on the LCD screen or its edges. The LCD screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to malfunction.

Using your VAIO computer in low temperature conditions may produce a residual image on the LCD screen. This does not indicate a malfunction. When the computer returns to normal temperature, the screen returns to normal.

A residual image may appear on the LCD screen if the same image is displayed for an extended period of time. The residual image disappears after a while. You can use a screen saver to prevent residual images.

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1. Open

Control Panel and select Hardware and Sound. (See

Opening Control Panel to open

Control

Panel.)

2. Select

Sound.

3. Select the

Playback tab.

4. Ensure there is a check mark next to the icon of the device you intend to output computer sound from.

If there is no check mark next to the icon, select it and

Set Default.

5. Select

OK.

To change the sound rate and bit depth

The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device.

Follow the above steps 1 to 3, and then select the HDMI device icon and

Properties. On the Advanced tab, select the sample rate and bit depth (for example, 16 bit, 48000 Hz (DVD quality)) which the device supports, and then

OK.

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1. Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device.

2. Change the device for sound output to the HDMI output. (See

Changing the Sound Output Device for more

information.)

3. Turn on the TV and set its input to the HDMI input.

4. Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input.

5. Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device and the other end to the

HDMI output port on your VAIO computer.

Hint

You can adjust the screen resolution of the connected TV with your VAIO computer. See Changing the Resolution

(Size) of the Screen Image on an HDMI-Connected Device for more information.

With the HDMI connection, the volume can be adjusted by the connected audio device only. Your VAIO computer has no control over the output volume of any connected devices.

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Connect an external disc drive or hard disk drive to a USB port on your VAIO computer.

1. Plug the power cord of your external drive into an AC outlet ( ).

2. Plug one end of a USB cable ( ) (not supplied) into the USB port ( ), and the other end to the external drive.

See Connecting a USB Device

for information on the USB connection.

Note

Be sure to connect an external drive to a power source with an AC adapter (if supplied).

Hint

You may need to install a driver depending on the external drive you use.

In addition, procedures to connect and use an external drive vary depending on the drive you use. Refer to the manual that came with your external drive for more information.

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Use a Sony smartphone compatible headset (not supplied) to make an Internet call and voice chat.

1. Connect external speakers, headphones, or a headset to the headset compatible headphone jack (

Parts and

Controls on the Sides ).

Note

Turn down the volume of the speakers before turning them on.

Your headset may not work correctly with your VAIO computer.

An external microphone does not work if you connect it to the headset compatible headphone jack .

The remote of your headset does not work with your VAIO computer.

Hint

Refer to the manual that came with your speakers, headphones, or headset.

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The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices.

The authentication function helps you prevent unwanted anonymous BLUETOOTH devices from accessing your VAIO computer. The first time two BLUETOOTH devices communicate, a common passcode (a password required for authentication) should be identified to register both devices. Once a device is registered, there is no need to re-enter the passcode.

For details, open


Opening Windows Help and Support ), and enter "BLUETOOTH" in

the search box.

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Before using the BLUETOOTH function, read the following precautions for correct use.

In some countries or regions, using the BLUETOOTH function may be restricted by the local regulations.

The BLUETOOTH function may not work with some devices, depending on the manufacturer or the app version employed by the manufacturer. Check the system requirements of the BLUETOOTH device before purchasing.

For information on BLUETOOTH devices, visit the VAIO Support website.

Some BLUETOOTH devices require authentication (pairing) before establishing connection with another device.

Perform the authentication process before connecting to such devices.

BLUETOOTH devices work on the 2.4 GHz band, which is used by a variety of devices. BLUETOOTH devices use the technology to minimize radio interference from other devices that use the same band; however, radio interference may still cause slower communication speeds, reduce communication range, or in some cases, cause communication failure.

Communication speed and range may vary depending on the following conditions:

Distance between communication devices

Existence of obstacles between devices

Ambient environment that includes existence of walls and materials of such walls

Device configuration

Apps in use

Radio conditions

Communications may be cut off depending on radio conditions.

If your VAIO computer is compliant with BLUETOOTH high speed technology and you intend to use it for high-speed communications, enable both the wireless LAN and BLUETOOTH functions on the computer.

Large files may occasionally be corrupted during continuous transfer due to limitations of the BLUETOOTH standard and electromagnetic interference in the environment.

Connecting multiple BLUETOOTH devices to your VAIO computer may cause channel congestion, resulting in poor device performance. This is normal with BLUETOOTH technology and does not indicate a malfunction.

Video and audio may not be synchronized if you play videos on your VAIO computer with audio output from a connected BLUETOOTH device. This is a frequent occurrence with BLUETOOTH technology and does not indicate a malfunction.

All BLUETOOTH devices must be certified through the procedure stipulated by Bluetooth SIG to ensure that they are compliant with the BLUETOOTH standard.

Even if the BLUETOOTH devices are compliant with the BLUETOOTH standard, individual device performance, specifications, and operation procedures may vary. Data exchange may not be possible in all situations.

Not all BLUETOOTH devices are guaranteed of compatibility with your VAIO computer.

If you urgently need to disable the BLUETOOTH function, turn off your VAIO computer.

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You can establish wireless communications between your VAIO computer and other BLUETOOTH devices, such as another computer, a smartphone, a mobile phone, a headset, or a mouse.

You can transfer data between these devices without cables at a range of up to 33 feet / 10 meters in an open area.

One BLUETOOTH device can connect with up to seven devices via wireless network to exchange data.

When a device requires connection to another device, it sends out an inquiry to neighboring BLUETOOTH devices. If any device responds to the inquiry, the two devices can connect with each other.

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You can connect BLUETOOTH devices to your VAIO computer.

For details on BLUETOOTH communication, see

About the BLUETOOTH(R) Function .



Opening the Charms


2. Select


3. Select

PC and devices and Bluetooth in the left pane of the PC settings screen.

4. Change the

Bluetooth settings to On.

Your VAIO computer searches for devices and displays a device list.

5. When connecting a BLUETOOTH mouse, turn it on and press the button to connect the mouse.

Refer to the manual that came with your BLUETOOTH device for the procedure to ready the device for connection.

6. Select the desired device and

Pair.

Follow the on-screen instructions to register your device.

Note

Depending on the BLUETOOTH device, it may take some time for your VAIO computer to find the device.

If your device does not appear in the list, repeat the procedure to ready the device for connection (for example, pressing the button for connection).

Depending on the BLUETOOTH device, the procedure to establish connection may vary. Refer to the manual that came with the device for the procedure.

Hint

If your VAIO computer is compliant with BLUETOOTH high speed technology and you intend to use it for high-speed communications, enable the

Wi-Fi setting. See

Starting Wi-Fi(R) (Wireless LAN) Communications for more

information on how to enable the setting.

A window appears for passcode input if a BLUETOOTH device is requesting authentication to establish connection.

Follow the on-screen instructions to share the passcode between the BLUETOOTH device and your VAIO computer.

If you do not wish to connect, select the

Cancel button in the window.

A passcode is a secret number that is entered by a user to use for the authentication process to allow two BLUETOOTH devices to communicate with each other. Enter the same alphanumeric string (case-sensitive) for both devices to allow them to communicate with each other. You can change the passcode every time you perform authentication, providing you enter the same passcode for both devices during the authentication process. For details on the passcode of a

BLUETOOTH device, refer to the manual that came with the device. If no BLUETOOTH passcode is entered for a certain

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time, the connection process will be terminated for security. In this case, try again.

For details on the operations, open


Opening Windows Help and Support ), and

enter "BLUETOOTH" in the search box.

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You can stop BLUETOOTH communications by following these steps.



Opening the Charms


2. Select


3. Select

PC and devices and Bluetooth in the left pane of the PC settings screen.

4. Change the

Bluetooth setting to Off.

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You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the

USB charging settings.

Change the settings while the USB device is disconnected from the USB port that supports USB charging.

1. Start

VAIO Control Center and select Hardware. (See

Starting Apps

to start


2. Enable the

USB Charging setting.

3. Connect a USB device to the USB port with the mark printed around it.

If charging does not start even when you connect a USB device to the USB port that supports USB charging, disconnect and connect the device.

Note

With the USB charging settings enabled, power consumption when your VAIO computer is off or in Hibernate mode or

Sleep mode increases because the computer supplies power to the USB port even when a USB device is not connected to the port.

When the USB charging settings are enabled, you cannot use the remote wake-up function on the USB device connected to the USB port that supports USB charging.

Hint

The USB charging settings are disabled by default.

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You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your

VAIO computer.

Installation of the device driver supplied with the USB device may be required when connecting.

Refer to the manual that came with the device for more information.

1. Choose the USB port ( ) you prefer to use.

2. Plug the USB device cable ( ) (not supplied) into the USB port.

Note

You may need to install the driver supplied with your USB device before use. Refer to the manual that came with the

USB device for more information.

In order to print documents, be sure the USB printer is compatible with your version of Windows.

Before disconnecting USB speakers from your VAIO computer, stop DVD or music playback or turn off the computer.

If you disconnect the USB speakers during playback, it may cause a malfunction.

For information on how to remove a USB device, refer to the manual that came with the device.

To protect your VAIO computer and/or USB devices from damage, observe the following:

When moving your VAIO computer with USB devices connected, avoid exposing the USB ports to shock or impact.

Do not put your VAIO computer in a bag or carrying case with USB devices connected.

Hint

The USB ports on your VAIO computer are compliant with the USB 2.0 standard and/or USB 3.0 standard.

USB ports that are compliant with the USB 3.0 standard are identifiable by their blue color.

In addition to the USB 2.0 standard transfer modes, the USB 3.0 standard specifies the following transfer mode:

SuperSpeed: Transfer rate of 5 Gbps.

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Press the

ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.

While the computer is on, the

ASSIST button starts VAIO Care.

While the computer is off, the

ASSIST button displays the VAIO Care (Rescue Mode) screen.

VAIO Care (Rescue Mode): VAIO recovery solutions can be used to recover the computer in case of emergency, for example, when Windows does not start.

Note

If the

VAIO Care (Rescue Mode) screen is displayed and five minutes pass without any operation, your VAIO computer automatically turns off.

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1. Start

VAIO Care (Desktop). (See


VAIO Care (Desktop).)

2. Select

About Your VAIO and System information.

The system information of your VAIO computer is displayed.

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VAIO Control Center allows you to change settings of various kinds of functions such as display and sounds.

1. Start

VAIO Control Center. (See



2. Select your desired item and change the settings.

Hint

Some of the items will not be visible if you sign in as a user without administrative rights.

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You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a

USB flash drive by using the BIOS function.

1. Connect an external device to your VAIO computer.

2. Press the

ASSIST button while your VAIO computer is off.

The

VAIO Care (Rescue Mode) screen appears.

3. Select

Start from media (USB device/optical disc).

The booting process from the external device starts.

Note

Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up.

Some devices cannot be used to boot the computer, or cannot be used with the computer.

If an AC adapter is supplied with the external device, be sure to connect it to an AC power source in advance.

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Using VAIO Update

VAIO Update provides a service that informs you of available update information, such as important notices or update programs, to keep your VAIO computer up to date.

Through the Internet,

VAIO Update automatically detects the update programs that are necessary for enhancing your computer’s performance or new apps that are available, and let you download and install with simple steps.

1. Start

VAIO Update and follow the on-screen instructions. (See


VAIO Update.)

Hint

You can also start

VAIO Update from VAIO Care (Desktop).

Related Topic


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With

VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.

Conduct regular performance checks and tune-ups.

Find support information (the support website URL and the contact information).

Start

VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any problem.

1. Press the

ASSIST button while your VAIO computer is on.

VAIO Care starts.



Hint

Pressing the

ASSIST button while your VAIO computer is off displays the VAIO Care (Rescue Mode) screen.

VAIO Care (Rescue Mode): VAIO recovery solutions can be used to recover the computer in case of emergency, for example, if Windows does not start.

Alternatively, open the

Apps screen and select VAIO Care.

To open the

Apps screen, see

Opening the App List .

Related Topic




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Note

To perform the update settings below, your VAIO computer must be connected to the Internet.

Windows Update

Windows Update enables you to make your VAIO computer more stable.


Search charm. (See

Opening the Charms


2. Enter "Windows Update" in the search box.

3. Select

Windows Update from the list and follow the on-screen instructions to complete the updates.

VAIO Update

VAIO Update automatically notifies you of new updates available on the Internet, and downloads and installs them on your VAIO computer.

1. Start

VAIO Update and follow the on-screen instructions. (See


VAIO Update.)

To update Windows Store apps

Be sure to update the

Windows Store app. If an update is required, a number will appear in the Store tile of the

Start screen.

1. Open the

Start screen and select the Store tile. (See


Start

screen.)

2. Select

Updates in the upper right of the screen.

The number in the bracket shows the number of programs you can use.

3. Set a check mark for the apps you want to update, then select

Install.

To update the apps later, remove the check mark.

Related Topic

Using VAIO Update


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Notes on Sleep Mode

Read the following precautions before using Sleep mode.

Some USB devices may not support Sleep mode. When your VAIO computer resumes from Sleep mode, the computer may not recognize such USB devices, depending on the type and number of connected USB devices.

If you cannot place the computer into Sleep mode, disconnect all USB devices and try again.

Your VAIO computer may return to Normal mode from Sleep mode with mouse operation depending on the mouse you use.

If your VAIO computer enters Sleep mode when the computer is unstable, it may not resume from Sleep mode. The following operations are recommended:

Before placing your VAIO computer into Sleep mode, save your files and exit all running apps.

Shut down your VAIO computer periodically.

Depending on the current state of Windows, your VAIO computer might not be able to enter Sleep mode.

If your VAIO computer enters Sleep mode while running a task, such as DVD writing, the task may be suspended.

When your VAIO computer is not connected to the Internet, you cannot obtain the latest updates on email, Social

Networking Services (SNSs), etc.

Your VAIO computer may become warm during Sleep mode.

The cooling fan may run during Sleep mode.

Related Topic

Using Sleep Mode



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Power management helps you set up power plans to suit your requirements for power consumption.

1. Open

Control Panel. (See


.)

2. Select

Hardware and Sound and Power Options.

3. Select your desired power plan.

4. If you want to change the power plan settings, select

Change plan settings on the right of your desired power plan in the

Power Options window.

By selecting

Change advanced power settings, you can change the advanced settings.

Refer to


Opening Windows Help and Support ) for more information on the power

plan settings.

Hint

The power status icon indicates what kind of power source your VAIO computer is currently using, and you can see the computer’s power status by selecting this icon.

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Read the following precautions before using the power source.

Notes on the AC adapter

Use the AC adapter supplied with your VAIO computer or with genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.

Do not connect the AC adapter to a power conversion device such as a travel power converter. It may cause overheating or a malfunction.

If the AC adapter cable becomes damaged or broken, do not use it.

Notes on turning on your VAIO computer

Because your VAIO computer contains magnetic components, keep magnetic storage media away from the computer, as it may cause data corruption.

Keep magnetic devices away from your VAIO computer.

Related Topic





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You can display clear and vivid images using the

X-Reality for mobile engine that is high-quality image technology.

1. Start

VAIO Control Center and select Image Quality. (See



2. Set the

X-Reality for mobile setting to On.

Note

The setting does not change between on and off while images are displayed.

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You can adjust the LCD brightness.

1. Press the

Fn+F5 keys or Fn+F6 keys.

To decrease lighting intensity, keep pressing the

Fn+F5 keys. To increase lighting intensity, keep pressing the

Fn+F6 keys.

Hint

The LCD brightness setting is retained even after your VAIO computer is turned off and restarted.

Related Topic



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You can change the screen resolution to adjust the size of the characters and images on the computer screen.

Refer to


Opening Windows Help and Support ) for more information.

1. Right-click on the desktop and select

Screen resolution. (See

Opening the Desktop to open the desktop.)

2. Select the current screen resolution next to

Resolution and move the slider to change the screen resolution.

Note

You may not be able to play high-resolution videos depending on the amount of video memory on your VAIO computer. In such a case, lower the screen resolution.

Do not change the display resolution while using video/image apps or playing DVDs, as it may cause unsuccessful playback/display or unstable system operations.

Related Topic



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Do not push the touch screen roughly.

Gentle touches always work as your VAIO computer is equipped with a capacitive touch screen.

The touch screen may not work properly if you turn on your VAIO computer while touching the screen or if the computer is affected by electromagnetic waves during the start-up process. In such a case, restart the computer.

The touch screen may not work for several seconds after your VAIO computer returns to Normal mode from Sleep mode. In such a case, wait for a while before using the touch screen.

Keep the touch screen clean for good touch sensitivity. Dirt may cause damage or a malfunction.

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1. Open

Control Panel and select Appearance and Personalization and Make text and other items

larger or smaller. (See


Control Panel.)

2. Select the desired settings from the options on the screen and

Apply.

3. If a message appears and recommends signing out, select

Sign out now.

4. Sign in again.

The text font size for Windows changes.

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Basic operations

To click (tap)

Tap on the touch screen once with a finger. You can select a button, such as

OK and Cancel, or an item in a menu by tapping it.

To double-click (double-tap)

Tap on the touch screen twice in quick succession with a finger.

You can start an app, such as a word processor or a spreadsheet program, or open a file by double-tapping its icon.

To drag

Put a finger on the desired point on the touch screen and slide the finger. You can move a file or change the window size with this motion.

To drag and drop

Touch the desired file icon, slide to another folder, window or app icon, and then lift your finger off the screen. You can move or copy a file with this motion.

Advanced operations

You can make a simple motion (gesture) with your fingers on the touch screen to operate your VAIO computer.

The response to a gesture varies depending on the apps.

To right-click (touch and hold)

Touch and hold the desired point on the touch screen for a few seconds and lift your finger off the screen. Depending on the point you touch, you can display various menus.

To scroll

Touch and slide a scrollable area of a window, such as an

Internet Explorer window. You can also drag the slider on the vertical scroll bar of the selected window to scroll the window.

To zoom in or out on an image such as a photo (zoom)

Pinch on the touch screen with two fingers for zooming on an image, such as a photo on

Photos. Pinch open to zoom in or pinch close to zoom out.

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To rotate an image such as a photo (rotate)

Put two fingers on the touch screen and slide them in circles to rotate an image, such as a photo. You cannot rotate images depending on the apps you are using.

To select by swiping

Slide your finger in short distance in the direction that the screen does not scroll.

You can select an item, such as an app tile or a picture.

Related Topic

How to Use the Pen

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Screen rotation using the built-in accelerometer

When you rotate your VAIO computer in Tablet Mode, the built-in accelerometer automatically detects the movement and rotates the computer screen to portrait or landscape orientation depending on the computer orientation.

Navigation assistance using the built-in digital compass

When your VAIO computer is in Tablet Mode, the built-in digital compass provides navigation assistance on compatible apps by detecting the direction the computer is facing.

App operation using the built-in gyro sensor

The built-in gyro sensor detects angular movement of your VAIO computer, which allows you to perform actions with apps, such as a game app.

Hint

You need to calibrate the built-in digital compass when the app does not show the direction correctly. See Notes on

Built-In Sensors for more information.

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Notes on using the built-in accelerometer

You cannot change the computer screen orientation while your VAIO computer is connected to an external display. If you connect the computer to an external display while using the computer in portrait orientation, the computer screen will automatically change to landscape (horizontal) orientation.

The computer screen may become distorted if you change the computer screen orientation while the screen saver is activated.

Some apps do not support portrait orientation and may not work correctly. In this case, use your VAIO computer in landscape orientation.

Notes on using the built-in digital compass

The built-in digital compass works by detecting a magnetic direction. Do not rely solely on the location information the built-in digital compass provides.

The accuracy of the digital compass can be easily affected by magnetic interference and may not work properly, particularly in the following locations:

Inside an elevator or a room built with ferrous materials, such as iron frames or reinforced concrete

Near a reinforced concrete structure, such as a footbridge or a concourse of an airport or train station

Near or inside a train or a car

Near a transformer on the ground or high-voltage power lines

Near a metallic product, such as a metal frame desk or metallic furniture

Near a material that has a high level of magnetic interference, such as a magnet, a magnetic holder, or speakers

The supplied or optional pen (Digitizer Stylus) contains a magnet. If you bring the pen close to the magnetometer ( ) on your VAIO computer or put it on the keyboard near the magnetometer, the digital compass may not work properly.

SVF13N

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SVF14N/SVF15N

When magnetism around your VAIO computer is unstable, the accuracy of the built-in digital compass may decrease; however, this is normal and does not indicate a malfunction. In such a case, you need to calibrate the digital compass.

Move away from materials that cause magnetic interference, such as metallic products or magnets, and perform the following operations while running an app that uses the digital compass.

If you use the supplied or optional pen, perform the operations while keeping the pen away from your VAIO computer.

Place your VAIO computer on a flat surface, hold the computer with both hands, then rotate it 360 degrees clockwise once with the LCD screen up.

Place your VAIO computer on a flat surface, hold the computer with both hands, then rotate it 360 degrees lengthwise once.

Place your VAIO computer on a flat surface, hold the computer with both hands, then rotate it 360 degrees crosswise once.

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If the problem persists after you perform each of the above operations once, repeat the same operations several times. If the problem still persists, use your VAIO computer in a location with less magnetic interference.

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Your VAIO computer measures ambient light intensity to adjust the LCD brightness automatically.



Opening the Charms


2. Select


3. Select

PC and devices and Power and sleep in the left pane of the PC settings screen.

4. Change the

Adjust my screen brightness automatically setting under Brightness to On.

Hint

Ambient light intensity is measured by the ambient light sensor. Blocking the ambient light sensor may decrease the

LCD brightness.

Related Topic



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To adjust the volume using the Fn key

Press the

F3 key while holding down the Fn key to turn down the volume. Press the F4 key while holding down the Fn key to turn up the volume.

Alternatively, press the

VOL (Volume) buttons (

Parts and Controls on the Back ) on your VAIO computer to adjust the

volume.

To turn off the volume using the Fn key

Press the

F2 key while holding down the Fn key to turn off the volume of the speakers and headphones.

Press the

Fn+F2 keys again to turn on the volume.

Alternatively, press the

Fn+F3 or Fn+F4 keys to turn on the volume.

Related Topic




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You can adjust the volume on each device and app from

Control Panel.

1. Open



Control

Panel.)

2. Select

Adjust system volume under Sound.

3. Move the slider under

Device or Applications up and down to your desired volume level.

When the volume is turned off ( ), select (Deactivate muting) to turn on the volume ( ). When the volume is low, turn the volume up with the slider.

Related Topic




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1. Open



Control

Panel.)

2. Select

Sound.

3. Select the

Recording tab.

4. Double-click the microphone icon.

5. Select the

Levels tab in the Microphone Properties window.

6. Move the slider under

Microphone right and left to your desired volume level.

If the microphone volume is still not loud enough even at the maximum volume level, move the slider under

Microphone Boost right and left to adjust the volume level.

7. Select

OK.

Related Topic



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With a simple operation, you can enjoy rich sound with clear highs and deep lows.

1. Start

VAIO Control Center and select Sound Quality. (See



2. Select the audio mode in

Sound Effects.

The optimized sound is reproduced when you select ClearAudio+ that matches your audio source.

Hint

You can also adjust the sound effects to suit your preferences in

Details under Sound Effects.

Related Topic



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You can turn on and off the keyboard backlight by changing the keyboard backlight settings.

1. Start

VAIO Control Center and select Input Device. (See



2. Change the keyboard backlight settings in

Keyboard Backlight.

The settings window appears. Follow the on-screen instructions to change the settings.

Related Topic


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You can enable/disable the gesture function of the touch pad on your VAIO computer.

With the gesture function, you can perform the following operations.

Scroll

Back/Forward

Zoom in/Zoom out

Open the app menu

Open the charms

Switch apps

Follow these steps to enable/disable the gesture function.

1. Start




2. Select

Details under Touchpad Operations.

3. Select or clear the

Enable multi-touch functions check box.

Select the check box to enable the function or clear it to disable the function.

Related Topic

Using the Touch Pad



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You can enable/disable the touch pad on your VAIO computer.

1. Press and hold down the

Fn key and press the F1 key.

Each time you press the keys, the touch pad is enabled/disabled.

Hint

Be sure to connect a mouse before disabling the touch pad. If you disable the touch pad before connecting a mouse, you will be able to use only the keyboard for pointing operations. (Non touch screen equipped models)

Related Topic

Using the Touch Pad



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Using the Touch Pad


With the pointer on your desired item or object, press the left button zone or the right button zone to execute various commands or display menus.

1

2

Left button zone

Right button zone

To click

With the pointer on your desired item or object, press the left button zone once.

Alternatively, tap on the touch pad once.

To double-click

With the pointer on your desired item or object, press the left button zone twice quickly.

Alternatively, tap on the touch pad twice quickly.

To right-click

With the pointer on your desired item or object, press the right button zone once.

Alternatively, tap on the touch pad with two fingers.

Depending on the location of the pointer, you can display various shortcut menus.

To drag

With the pointer on your desired item or object, press the left button zone once, and while holding down the zone, slide your finger on the touch pad.

Alternatively, tap on the touch pad twice quickly, and on the second tap, slide your finger.

To drag and drop

Drag an icon, such as a file, to your desired location and release your finger from the left button zone.

Alternatively, tap the icon twice quickly, and on the second tap, slide your finger to your desired location and lift the

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finger off the touch pad.

To scroll

Slide two fingers up and down on the touch pad to scroll vertically on the screen.

Slide two fingers from side to side on the touch pad to scroll horizontally on the screen.

To back or forward without moving the pointer

While viewing websites, pictures, etc., put three fingers on the touch pad and slide them from side to side to perform the back/forward operation without moving the pointer.

To zoom in or out

While viewing websites, pictures, etc., pinch on the touch pad with two fingers for zooming. Pinch open to zoom in or pinch close to zoom out.

To open the app menu

Put your finger on the top edge of the touch pad and slide the finger down.

The app menu does not appear if an app does not support the app menu.

To open the charms

Put your finger on the right edge of the touch pad and slide the finger left. See

Opening the Charms for more

information.

To switch apps

Put your finger on the left edge of the touch pad and slide the finger right to switch to the running app. When more than

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one app is running, repeat this action to switch apps in descending order from the last-used app.

Note

The gesture function (scroll, back/forward, zoom in/zoom out, open the app menu, open the charms, switch apps) may not work depending on the operating condition of your VAIO computer or the touch pad settings.

Hint

The shape of the touch pad varies depending on the model you purchased.

For detailed information on how to use the touch pad, start

VAIO Control Center, click Input Device, and follow the instruction movies. To start

VAIO Control Center, see

Starting Apps

.

Related Topic




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You can disable the tapping function to avoid unintentional clicks caused by a light touch on the touch pad during the keyboard operations.

1. Start




2. Select

Details under Touchpad Operations.

3. Clear the

Enable tap functions check box.

4. Select

OK.

Related Topic

Using the Touch Pad



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The built-in camera indicator light is on while the built-in camera is in use.

Front

1

2

Built-in front camera indicator

Built-in front camera

Bottom

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1

2

3

Built-in rear camera indicator (Built-in rear camera equipped models)

Built-in rear camera (Built-in rear camera equipped models)

Built-in dual microphones

Hint

The apps installed on your VAIO computer vary depending on the computer’s configurations.

Some apps may not support all the resolution settings of the built-in camera.

If the power frequency in your location is different from the one you set on the camera app, the autofocus system of the built-in rear camera may not work.

The built-in front camera is turned upside down when your VAIO computer is in Viewer Mode. The camera may show upside down images depending on camera apps.

In this case, change Viewer Mode to other modes. See

About the LCD Screen Rotation for more information on how

to change the mode.

Related Topic


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Refer to


Opening Windows Help and Support ) for more information on the Windows

password.



Opening the Charms


2. Select


3. Select

Accounts and Sign-in options in the left pane of the PC settings screen.

4. Select

Add or Change under Password.

5. Follow the on-screen instructions to enter your password.

Note

Do not forget your password. Write down the password and keep it in a secure place.

Hint

You can enter a hint in order to recall your password if you forget it. You can also create a password reset disc that can be used to create a new password. Refer to


Opening Windows Help and

Support ) for more information on the Windows password.

Related Topic


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There are two types of passwords. Set the machine password first.

Machine password (for administrators):

Allows users with administrative rights to change all the setup options in the BIOS setup screen, as well as to start your VAIO computer.

User password (for users without administrative rights):

Allows standard users to change some of the BIOS setup options, as well as to start your VAIO computer. To set the user password, you must first set the machine password.

1. Press the


The


2. Select

Start BIOS setup.

Enter a password if it has already been set.

The BIOS setup screen appears.

3. Press the or key to select the

Security tab, select Set Machine Password or Set User Password, and then press the

Enter key.

The password entry screen appears.

4. Enter the password and press the

Enter key.

To change the password, enter the current password and a new password. The password can be set up to 32 alphanumeric characters long (including spaces) and it is case-sensitive.

5. Press the or key to select

Password when Power On, press the Enter key, and select Enabled.


Exit tab, select Exit Setup, and then press the Enter key.

7. At the confirmation prompt, press the

Enter key.

Note

Be sure to write down the password to avoid forgetting it.

If you forget the password, you cannot boot up your VAIO computer.

You can reset the user password at the BIOS setup screen by entering the machine password.

If you forget the machine password, the password must be reset by authorized Sony service/support center. (The

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reset fee will be charged.)

Related Topic




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1. Press the


The


2. Select


Enter a password if it has already been set.

The BIOS setup screen appears.


Security tab, select Set Machine Password or Set User Password, and then press the

Enter key.

The password entry screen appears.

4. Leave the

Enter New Password and Confirm New Password fields blank and press the Enter key.


Exit tab, select Exit Setup, and then press the Enter key.

At the confirmation prompt, press the

Enter key.

Related Topic



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You can recover your VAIO computer from the recovery area on the built-in storage device. This recovery method is faster than using Recovery Media.

See

Notes on Recovery before recovering the computer.

1. Press the


The


2. Select

Start troubleshooting (recovery).

Follow the on-screen instructions until the

Choose an option screen appears.

It takes some time before the

Choose an option screen appears, so wait for a while.

3. Select

Troubleshoot and VAIO recovery solutions.


VAIO Care (Rescue Mode): VAIO recovery solutions screen appears.

4. Select

Start recovery wizard.


Hint

If the display language selection window appears, select your desired language, then

OK.

To perform custom recovery, select

Tools and Start advanced recovery wizard.

Related Topic

About Recovery



Notes on Recovery

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Note

The 64 GB or 128 GB SSD equipped models do not support the refresh function. If you want to check the capacity of the SSD, press the

ASSIST button while your VAIO computer is off to display the VAIO Care (Rescue Mode) screen, and select




Opening the Charms


2. Select

Power, press and hold down the Shift key, and select Shut down.

Your VAIO computer fully shuts down.

3. Press the


The


4. Select






5. Select

Troubleshoot and Refresh your PC.

Most user data saved on your built-in storage device, some Windows settings and all apps downloaded from

Windows

Store will be retained even after you refresh your VAIO computer. However, some app settings or files in the specific folders may not be retained.

Confirm the following list for details of which settings are retained, and which data is erased after you refresh the computer.

Settings retained after you refresh your VAIO computer

The following settings will be retained after you refresh your VAIO computer.

Library settings

User accounts (local, domain, Microsoft account), and group memberships

Domain settings

Windows Update settings

Start screen and lock screen background

Desktop themes

International settings

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Wireless network profiles

Settings configured in Windows Welcome

Data erased after you refresh your VAIO computer

The data in the folders specified below will be erased after you refresh your VAIO computer.

\Windows

\Program Files

\Program Files(x86)

\ProgramData

\Users\(User name)\AppData

Note

Save important data in advance.

Copyright protected data, such as digital broadcast data or music files organized by digital media playback apps may not be available, even if the data is retained in the same location after you refresh your VAIO computer.

Refer to the help file included with the app you are using for instructions.

Hint

The apps installed at the time of delivery and installed from

Windows Store are retained, whereas all Desktop apps that you installed after the purchase will be erased.

Related Topic

About Recovery



Notes on Recovery

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You need Recovery Media to remove the data for system recovery or to recover the computer after you remove the data.

Note that removing recovery content makes it impossible to use the refresh function.

If you use Recovery Media (optical discs) on the model without a built-in optical disc drive, connect an external optical disc drive (not supplied) to the computer. See

Connecting an External Drive for more information on how to connect the

external optical disc drive.

If an AC adapter or a power cable is supplied, plug it into a power source.

1. Create Recovery Media if you have not yet created it.

See Creating Recovery Media

for more information on how to create Recovery Media.

2. Insert the Recovery Media into the optical disc drive or connect a USB flash drive (not supplied) to the USB port on your VAIO computer while the computer is in Normal mode.

3. Turn off your VAIO computer.

4. Press the

ASSIST button to display the VAIO Care (Rescue Mode) screen and select Start from media

(USB device/optical disc).



5. Select

Tools and Remove recovery partition.


Related Topic


Creating Partitions

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If the recovery area data has been corrupted or erased, you can use Recovery Media to recover your VAIO computer.

However, recovering the computer using the Recovery Media will take longer than using the recovery area.

If you use Recovery Media (optical discs) on the model without a built-in optical disc drive, connect an external optical disc drive (not supplied) to the computer. See

Connecting an External Drive for more information on how to connect the

external optical disc drive.


1. Insert Recovery Media (optical discs) into the optical disc drive or connect a USB flash drive to the USB port on your VAIO computer while the computer is in Normal mode.


3. Press the

ASSIST button to display the VAIO Care (Rescue Mode) screen and select Start from media

(USB device/optical disc).



4. Select

Start recovery wizard.


Hint

If the display language selection window appears, select your desired language, then

OK.

To perform custom recovery, select

Tools and Start advanced recovery wizard.

If you cannot recover your VAIO computer using the USB flash drive, connect the drive to another USB port on the computer, and then try recovering the computer again.

Related Topic

About Recovery



Notes on Recovery

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To check the volume of the recovery area, follow these steps:

1. Open the



Apps screen.)

2. Select

This PC.

3. Select

Computer on the menu bar and Manage.

4. Select

Disk Management under Storage in the left pane.

The volume of the recovery area and the total volume of the C: drive are displayed in the

Disk 0 row in the center pane.

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About Recovery


Refresh your VAIO computer first if the computer becomes unstable. If the problem persists, recover the computer.

There are two ways to recover the computer:

From Recovery Media

From the recovery area

Note

The 64 GB or 128 GB SSD equipped models do not support the refresh function. If you want to check the capacity of the SSD, press the

ASSIST button while your VAIO computer is off to display the VAIO Care (Rescue Mode) screen, and select


When do I have to perform recovery or refresh?

If your VAIO computer has become unstable

If your VAIO computer has been infected with a computer virus

If your VAIO computer is experiencing problems which cannot be solved through troubleshooting

If you have formatted the C: drive by mistake

Which apps should I use to recover or refresh my VAIO computer or create

Recovery Media?

Use the following apps.

VAIO Care


Checking your computer hardware

VAIO Care (Rescue Mode): VAIO recovery solutions

Recovering your VAIO computer

Rescuing (backing up) your data

Erasing all the data on your built-in storage device

Windows Recovery Environment (Windows RE)

Refresh

Hint


VAIO Care and VAIO Care (Rescue Mode): VAIO recovery solutions

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You can also recover your VAIO computer from Windows Recovery Environment (Windows RE).

What is a recovery area?

The recovery area on the built-in storage device contains data for system and app recovery. Typically, you cannot modify or delete data in this area, however, there are commercially available apps designed for this purpose.

Why do I have to create Recovery Media?

Recovery Media are used to restore your VAIO computer back to its original factory condition. If Windows does not start and you have deleted the recovery area, you will need the Recovery Media to perform recovery.

Create the Recovery Media immediately after the computer is ready for use.

Related Topic





Notes on Recovery

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Follow the instructions below to create Recovery Media.

You can use DVDs, Blu-ray Disc, or a USB flash drive as Recovery Media.

On the model without a built-in optical disc drive:

Use a USB flash drive.

On the model with a built-in optical disc drive:

It is recommended that you use DVD-R media, because data can be accidently deleted from a USB flash drive. You can also use BD-R/BD-R DL/DVD-R DL/DVD+R/DVD+R DL media; however, the type of media your VAIO computer supports and the number of discs you need vary depending on the model you purchased. You will be notified of such information during the creation process.

Note

USB ports that are compliant with the USB 3.0 standard do not support recovery with a USB flash drive that is compliant with the USB 3.0 standard. On models without the USB ports that are compliant with only the USB 2.0

standard, be sure to create Recovery Media using the USB flash drive that is not compliant with the USB 3.0

standard.

1. Connect your VAIO computer to the Internet and download and install the latest updates using VAIO Update.

2. If you create Recovery Media (optical discs) on the model without a built-in optical disc drive, connect an external

optical disc drive (not supplied) to your VAIO computer. (See Connecting an External Drive for more information on

how to connect the external optical disc drive.)


3. Press the

ASSIST button while your VAIO computer is on to start VAIO Care.

If the

User Account Control window appears, select Yes.

The

VAIO Care window appears.

4. Select

Advanced Tools, Restore and recovery, and Create Recovery Media.

5. Read the on-screen instructions carefully, and then select

Next.


Note

It may take some time for the current status of the process to display.

Do not eject or disconnect the media while creating Recovery Media, as doing so may result in a failure.

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Keep Recovery Media in a secure place.

Hint

If you are signed in to your VAIO computer as a standard user, you may be prompted to enter an administrator name and a password.

Notes on creating Recovery Media

When you create Recovery Media, use

VAIO Care. If you create the Recovery Media in any other way and perform recovery, your VAIO computer may not be restored to its factory condition. Sony does not guarantee the compatibility of the computer with such Recovery Media.

Recovery Media is specific to your VAIO computer of which it was created.

You cannot refresh your VAIO computer using Recovery Media.

Create Recovery Media immediately after your VAIO computer is ready for use. In the following cases, you may not be able to recover the computer from the recovery area and Recovery Media will be necessary:

You have modified the recovery area with apps designed for data modification.

You have installed an operating system different from the preinstalled operating system on the computer.

You have formatted your built-in storage device without using

VAIO Care (Rescue Mode): VAIO recovery

solutions.

Do not touch or allow the surface of the discs to become dirty. Fingerprints or dust on the surface may cause read/write errors.

To create Recovery Media, you may need to use the free space on your C: drive more than double capacity of media you use. Depending on your model, you cannot create Recovery Media even at the time of purchase due to the shortage of free space, regardless if the optical disc drive supports Blu-ray Disc or Double/Dual Layer DVD media.


VAIO Care before using a USB flash drive as Recovery Media.

Related Topic

About Recovery



Notes on Recovery

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Notes on Recovery

Read the following notes thoroughly before recovering your VAIO computer.

Important notes on recovery

Recovering your VAIO computer will delete all the data on the built-in storage device and restore all the settings to the original factory settings. Make sure you have a backup copy of your valuable data.

If you want to retain the main settings and personal data, refresh the computer. See Refreshing Your VAIO Computer

(Refresh function supported models) for more information.

Disconnect all peripherals from your VAIO computer except the power cord, the AC adapter, or devices required for recovery before recovering the computer.

Keep the power cord or the AC adapter connected to your VAIO computer during the recovery process.

Do not stop the recovery process until the process is complete.

If you have forgotten the password and cannot start the recovery process, contact an authorized Sony service/support center to reset it. A reset fee will be charged.

Notes on apps

Recovering your VAIO computer can restore only the preinstalled apps. The app(s) that has been installed on your own or the data you have created since purchase cannot be restored. In addition, you cannot restore only Windows.

Certain preinstalled apps include options that allow the apps to uninstall or install themselves. However, the apps may not work properly on your VAIO computer if such options are used.

Installing apps to modify partition sizes may disable recovery or Recovery Media creation. To avoid this, create the

Recovery Media immediately after your VAIO computer is ready for use. See Creating Recovery Media


Related Topic

About Recovery




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When you cannot start Windows, follow these steps to restore computer system files.


2. Press the

ASSIST button to display the VAIO Care (Rescue Mode) screen and select Start

troubleshooting (recovery).





3. Select

Troubleshoot, Advanced options, and System Restore.


System Restore window appears.

4. Select

Next.

5. Select a restore point and

Next.

The confirmation window of the selected restore point appears.

6. Select

Finish to confirm the restore point.

Your VAIO computer restarts after system files are restored.

Related Topic

About Backup





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About Backup

The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location.

Due to unexpected events or computer viruses, you might lose various data stored on your built-in storage device. To restore the lost data, its backup copy is needed.

It is strongly recommended that you back up your data regularly.

If you can start Windows, back up and restore your data with the Windows feature.

To use the feature, open

Control Panel and select System and Security and File History.

Related Topic






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You can use the Windows

Backup and Restore feature to back up your valuable data.

There are several types of backup to meet your needs, as described below.

Backing up files

You can select and back up folders and files stored on your VAIO computer to an external hard disk drive.

For details on how to back up data, refer to



).

Backing up system images

You can create a backup copy of the whole system of your VAIO computer. If the built-in storage device or the computer ever stops working, you can use the system image to restore the computer as it was when backed up.

To create a system image, you need an optional hard disk drive formatted in NTFS format. You can also back up a system image to optical discs such as Blu-ray Disc or DVD disc.

For details on how to create a system image, refer to


Opening Windows Help and

Support ).

Note

We will not restore or compensate for any lost or damaged data under any circumstances including failure of your

VAIO computer.

Create Recovery Media soon after purchasing your VAIO computer. In the event that you cannot make a backup copy of your data with the Windows feature due to computer malfunctions, you can use the backup tool included in the Recovery Media to back up your data.

For information on how to create the Recovery Media, see

Creating Recovery Media .

Hint

If your VAIO computer is equipped with no disc drive, you need to connect an external device, such as an external hard disk drive or DVD drive, to the computer before backup, or you need to resize the partition of your C: drive and create another partition before backup. See

Creating Partitions


Related Topic

About Backup




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A restore point enables you to restore your computer system files to a previous state, depending on when the restore point was created.

Typically, restore points are created automatically, for example when you install a driver. However, we recommend that you create a new restore point manually before installing any apps or drivers on your VAIO computer.

Refer to


Opening Windows Help and Support ) for information on creating a restore

point.

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If you cannot start Windows, back up your data with

VAIO Care (Rescue Mode): VAIO recovery solutions.

1. Press the


The


2. Select






3. Select

Troubleshoot and VAIO recovery solutions.



4. Select

Tools and Rescue Data.


Hint

If the display language selection window appears in step 3, select your desired language, then

OK.

Alternatively, you can start

VAIO Care (Rescue Mode): VAIO recovery solutions with Recovery Media. See

Recovering from Recovery Media for more information.

It is recommended that you select an external hard disk drive as a location to save rescued files if you select

Custom rescue.

Notes on using VAIO Care (Rescue Mode): VAIO recovery solutions

Handle rescued files with care to protect from unauthorized access.

Disable the Windows hard disk drive encryption feature before using

VAIO Care (Rescue Mode): VAIO

recovery solutions to back up and restore your data.

However, rescued files which are not encrypted on the built-in storage device can be easily accessed by unauthorized users using Recovery Media and this app. Therefore, after using the app, be sure to set the power-on or hard disk password, enable the Windows hard disk drive encryption feature, and keep the Recovery Media in a secure place to protect rescued files from unauthorized access.

To restore copyright protected data, such as music files organized by digital media playback apps, use a backup tool specified by the app you used to import such data. Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool.

VAIO Care (Rescue Mode): VAIO recovery solutions does not support backup of a file whose name

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including the path is over 260 characters.

Using

VAIO Care (Rescue Mode): VAIO recovery solutions does not guarantee backup of all the data on your built-in storage device.

Sony assumes no liabilities for any loss of your data arising out of the backup process.

Use the power cord or the AC adapter to power your VAIO computer while using

VAIO Care (Rescue Mode):

VAIO recovery solutions.

Your VAIO computer automatically restarts 72 hours after


solutions starts. If 72 hours have passed during the backup process, the process will be stopped and the computer will restart. There is no way to resume the process.

Rescued files may be divided into two or more files and saved in a specified location or renamed, depending on the location you select. Use

VAIO Data Restore Tool to restore the rescued files. See

Restoring Your Data with VAIO

Data Restore Tool for more information.

If an external hard disk drive or optical disc drive does not support the USB connection, you need to install a driver.

Related Topic

About Backup





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You can use

VAIO Data Restore Tool to restore files previously backed up using VAIO Care (Rescue Mode):

VAIO recovery solutions.

For instructions on how to use the app, refer to the help file included with the app.

1. Open the



Apps screen.)

2. Select

VAIO Data Restore Tool.

The

VAIO Data Restore Tool window appears.

3. Select

Next.

If the



Note

To restore copyright protected data, such as music files organized by digital media playback apps, use a backup tool specified by the app you used to import such data. Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool.

Hint

If you are signed in to your VAIO computer as a standard user, you may be prompted to enter an administrator name and password.

If necessary, move the restored files to the original location.

Related Topic

About Backup





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Your VAIO computer has only one partition (C: drive) as the factory default setting.

If you want to store data in another partition, such as D: drive, change the partition size and create a new partition.

For more information on how to create partitions, see

Creating Partitions

.

Hint

Some models may have D: drive as the factory default setting.

Related Topic

Creating Partitions


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Creating Partitions


Note

If you reduce the volume of the C: drive partition, you may not create Recovery Media or complete the recovery process successfully because the free space on the built-in storage device is not sufficient.

1. Open

Control Panel, select System and Security, and select Create and format hard disk partitions under

Administrative Tools. (See


to open

Control Panel.)

If the


2. Right-click the C: drive and select

Shrink Volume.

3. Enter the size of the partition to be created in

Enter the amount of space to shrink in MB and select

Shrink.

4. Right-click

Unallocated and select New Simple Volume.


Hint

If you are signed in to your VAIO computer as a standard user, you may be prompted to enter an administrator name and password.

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About Sleep Mode


For SVF13N, when Intel Smart Connect Technology is enabled, your VAIO computer connects to the Internet regularly and enables you to obtain the latest updates on email, Social Networking Services (SNSs), etc. even if the computer is in Sleep mode. See

Changing the Intel Smart Connect Technology (Sleep Mode) Settings for more information on Intel

Smart Connect Technology.

Related Topic


Using Sleep Mode

Notes on Sleep Mode


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Lit in orange

The battery pack is charging. (Turns off when charging is completed.)

Blinks in orange

The battery pack is running out of power. (Normal mode)

If your VAIO computer is equipped with the power indicator, it blinks along with the charge indicator.

Blinks fast in orange

A battery error has occurred due to a failed battery pack, an unlocked battery pack (Removable battery pack supplied models), etc.

Related Topic




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You can change the Low Battery Hibernation settings in

VAIO Control Center.

Low Battery Hibernation is enabled by default. With this function, your VAIO computer automatically enters Hibernate mode and your working data is saved on the built-in storage device when the battery pack runs out of power.

1. Start

VAIO Control Center and select Power and Battery. (See


VAIO Control

Center.)

2. Enable/disable the setting in

Action When Battery Power Low.

Note

With Low Battery Hibernation disabled:

Your working data will be lost if your VAIO computer is turned off because, for example, the battery pack runs out of power or the computer is disconnected from an AC power source. To avoid data loss, be sure to save the data before the computer enters Sleep mode.

If your VAIO computer is equipped with the power indicator, it blinks slowly in orange during Sleep mode. When the battery pack runs out of power during Sleep mode, the charge indicator light blinks. If the computer is equipped with the power indicator, it blinks along with the charge indicator.

Related Topic

Using Sleep Mode

Notes on Sleep Mode

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For SVF13N, you can change the Intel Smart Connect Technology settings in

VAIO Control Center.

With this function, your VAIO computer connects to the Internet regularly and enables you to obtain the latest updates on email, Social Networking Services (SNSs), etc. even if the computer is in Sleep mode.

1. Start



VAIO Control

Center.)

2. Select

Details in Intel Smart Connect Technology.

3. Select

Open settings screen in Basic settings.

The Intel Smart Connect Technology settings screen appears.

4. Enable/disable the setting in

Keep Data Fresh.

Note

For SVF13N:

If your VAIO computer requires password entry before Windows starts, the computer will automatically shut down during the specified time period in order to save power consumption.

To prevent your VAIO computer from automatically shutting down, set

State during sleep mode to Sleep in the Intel

Smart Connect Technology settings screen.

The battery life is shortened if you select

Sleep.

Hint

If apps are running when your VAIO computer enters Sleep mode, you can obtain the latest updates on the running apps during Sleep mode.

Related Topic

Using Sleep Mode

Notes on Sleep Mode

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The battery pack is consumable. The capacity gradually declines through repeated cycles of recharging and discharging.

As a result, the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life.

If the battery life has become short, replace the battery pack with a new one specified by Sony. Refer to the help file for more information on battery charge status and capacity decrease.

1. Start



VAIO Control

Center.)

2. Select

Details in Battery or Battery Care Function.

Detailed battery pack information, such as charging capacity, is displayed.

Hint

Enable the battery care function to maximize the battery lifespan. With this function, you can reduce battery degradation by limiting the charging capacity or adjusting the charging time.

Related Topic




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Enable the battery care function to prolong the battery lifespan. With this function, you can reduce battery degradation by limiting the charging capacity or adjusting the charging time.

1. Start



VAIO Control

Center.)

2. Select

Details in Battery Care Function.

Hint

Depending on your operating conditions, you can select the following settings to prolong the battery lifespan effectively.

80%/50% Charging

If you tend to use your VAIO computer while connecting it to an AC power source, it is recommended that you select

80%/50% Charging to limit the charging capacity to 80% or 50% of the total.

Overnight Charging

If you tend to use your VAIO computer outdoors, it is recommended that you select

Overnight Charging and set a time period for battery charging to the period in which you do not intend to use the computer, such as nighttime, to limit the charging capacity.

With

Overnight Charging, the battery pack charges to 100% when the time period is close to the end.

VAIO Care (Desktop) analyzes the battery status of your VAIO computer and displays tips with which you can prolong the battery lifespan depending on your operating conditions. To start

VAIO Care (Desktop), see

Keeping

Your VAIO Computer in Optimum Condition (VAIO Care) .

Related Topic




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When your VAIO computer is running on battery power, you can extend the battery life using the following methods.

Use Sleep mode.

When you do not need to use your VAIO computer temporarily, you can use Sleep mode. To extend the battery life, use Sleep mode frequently. If you do not intend to use the computer for an extended period of time, turn off the computer.

Resuming the computer from Sleep mode is faster than from booting up the computer.

See

Using Sleep Mode for more information.

Decrease the LCD brightness of the computer screen.

See

Changing the LCD Brightness for more information.

Turn down the volume of the speakers and headphones.

See

Adjusting the Speakers Volume for more information.

Disconnect peripheral devices that are not in use.

Related Topic




Using Sleep Mode

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Your VAIO computer supports multi-touch input.

Note

Your VAIO computer is equipped with a capacitive touch screen. When using it, note the following characteristics of the capacitive touch screen.

The touch screen will not work if you touch it with fingernails, or if you wear gloves.

If tapping triggers an unintentional operation, make sure that no other parts of your body are in contact with the touch screen.

The surface of the touch screen may get hot. This is normal and does not indicate a malfunction.

Even though the surface of the touch screen is tempered glass, it could still become damaged. Treat it with adequate care.

If it breaks, small granular shards may scatter and cause injury.

Do not drop the touch screen or subject it to a strong impact. Do not scratch the surface. A surface flaw may cause the glass to break.

A protection sheet may be attached to the LCD screen frame at the factory. Remove the sheet before use; otherwise the touch screen may not work correctly.

Some apps do not accept touch screen operations.

Related Topic


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Press and hold down the

Fn key and another key simultaneously to perform a keyboard shortcut action.

For example, to turn off the sound:

Fn +

(

F2)

Press and hold down the

Fn key, then press the F2 key.

Some keyboard functions can only be used while Windows is running.

Fn + (F1)

Disables and enables the touch pad. See



Fn + (F2)

Turns on and off the speakers or the headphones.

Fn + / (F3/F4)

Press the button repeatedly to adjust the volume level of the speakers and the headphones. See Adjusting the Speakers

Volume for more information.

To decrease the volume, press the

Fn+F3 keys.

To increase the volume, press the

Fn+F4 keys.

Fn + / (F5/F6)

Press the button repeatedly to adjust the LCD brightness of your computer screen. See



To decrease lighting intensity, press the

Fn+F5 keys.

To increase lighting intensity, press the

Fn+F6 keys.

Fn + (F7)

Switches the display output to an external display.

Press the

Fn+F7 keys several times to select the desired display output destination, and then press the Enter key to confirm. See

Selecting Display Modes for more information.

Fn + 1

Starts

VAIO Clip. See



Fn + Scr Lk (Scroll Lock)

Works differently depending on the apps you use. Refer to the help file included with the app for more information.

Fn + Pg Up (Page Up)

Goes to the previous page.

Fn + End (End)

Moves the cursor to the end of a line or page.

Fn + Pg Dn (Page Down)

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Goes to the next page.

Fn + Home (Home)

Moves the cursor to the top of a line or page.

Hint

For information on shortcut keys combined with the

(

Opening Windows Help and Support ).

(Windows) key, etc., refer to

Windows Help and Support

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1. Open the desktop and select

Desktop to open the desktop.)

(the Touch Keyboard icon) in the desktop notification area. (See

Opening the

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Do not scratch or soil the area on and around the built-in camera, as it may cause poor-quality images.

Do not let direct sunlight enter the lens of the built-in camera regardless of your VAIO computer’s power state, as it may cause the camera to malfunction.

Care and cleaning of the built-in camera

If the area on and around the built-in camera is soiled, gently wipe it with a soft cloth, such as a lens cleaning cloth.

Do not rub the area too hard, as it can be easily scratched.

Related Topic


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You can use

VAIO Scan instead of a scanner. Shooting a document or whiteboard with VAIO Scan enables you to save images with less distortion.

You can also import the images saved on your VAIO computer or the clipboard and compensate for the distortion in the images.

1. Start

VAIO Scan. (See


VAIO Scan.)

Hint

With the

Share charm, you can import the scanned content to VAIO Paper or VAIO Tabletop.

Related Topic


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Before using SD memory cards, read the following precautions for correct use.

Keep an SD memory card out of reach of children. There is a risk of swallowing it.

Do not touch the SD memory card connector with your finger or metal objects.

An SD memory card contains delicate electronic components. Do not impact, bend or drop it.

Do not disassemble or modify an SD memory card.

Do not wet an SD memory card.

Do not use or store in a location subject to:

Extremely high temperature, such as in a car parked in the sun

Direct sunlight

High humidity or corrosive substances

Excessive dust

Do not attempt to insert a memory card or memory card adaptor of a different type into the

SD memory card slot.

Incompatible cards and adaptors may get stuck in the slot, causing damage to your VAIO computer.

You cannot write data to an SD memory card that is write-protected.

It is recommended that you make a backup copy of important data.

Stored data may be lost or corrupted if:

You remove an SD memory card or turn off your VAIO computer while data is being read from or written to the SD memory card.

You use an SD memory card at a place where static electricity or electrical noise may disturb the card.

When carrying an SD memory card, be sure to put it in its case to avoid static electricity.

Before using an SD memory card with a device other than a computer, such as a digital camera or a portable audio, format (initialize) the SD memory card using the device.

Some devices may not support the file format for computers and show you a message that recommends you to format the SD memory card. In this case, copy data from the card to your VAIO computer and format the card using the device. All data in the SD memory card will be deleted when you format it.


Do not insert foreign objects into the SD memory card slot.

The SD memory card slot can be used for reading/writing supported memory cards only, and cannot be used for other purposes.

SD memory cards (up to 2 GB), SDHC memory cards (up to 32 GB) and SDXC memory cards (up to 128 GB) available as of August 2013 have been tested and found compatible with your VAIO computer. However, it is not guaranteed that all SD memory cards, SDHC memory cards or SDXC memory cards will be compatible with the computer.

Some types of SD memory cards, for example ones with the UHS (Ultra High Speed data transfer feature), may

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become extremely hot due to continuous access to the memory cards. In such a case, wait for a while before removing the memory card until it cools down.

Related Topic



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This topic explains how to remove an SD memory card.

1. Locate the


2. Open

This PC.

To open

This PC, see

Starting Apps .

3. Right-click the SD memory card icon and select

Eject.

4. Push in the SD memory card toward your VAIO computer and release.

5. Pull the SD memory card out of the slot.

Related Topic



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Your VAIO computer is equipped with an

SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.

The

SD memory card slot on the computer can accommodate the following memory cards:

SD memory card

SDHC memory card

SDXC memory card

To insert an SD memory card, follow these steps.

1. Locate the


2. Hold the SD memory card with the arrow pointing toward the slot, and carefully slide it into the slot until it clicks into place.

The SD memory card icon will appear in the

This PC window after you insert the card into the slot.

Note

Be careful not to insert an SD memory card in the wrong orientation. If you force it into the slot upside down, the slot may be damaged. Refer to the manual that came with the SD memory card for more information.

The SD memory card icon will not appear in the

This PC window until you insert the card into the slot.

Hint

To open the

This PC window, see

Starting Apps .

When you insert the SD memory card into the slot for the first time, you may be prompted to install a driver. If prompted, follow the on-screen instructions to install the driver.

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Before using the NFC/One-touch functions, read the following precautions for correct use.

In some countries or regions, using NFC/One-touch functions may be restricted by local regulations.

If you urgently need to disable NFC/One-touch functions, turn off your VAIO computer.

Related Topic








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Near Field Communication (NFC) is a short-range wireless technology.

The communication distance of NFC is approximately 4 inches / 10 cm.

Related Topic








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One-touch functions are Sony original functions which use NFC.

Simply touch two One-touch functions supported devices to easily establish communication, without complicated settings.

Related Topic








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You can disable NFC/One-touch functions by following these steps.



Opening the Charms


2. Select


3. Select

Network and Airplane mode in the left pane of the PC settings screen.

4. Change the

NFC setting under Wireless devices to Off.

Hint

To use NFC/One-touch functions, change

Airplane mode to Off and the NFC setting under Wireless devices to

On.

When

Airplane mode is Off, the wireless function setting is enabled.

Refer to



Airplane

mode.

Related Topic








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Easily connect an NFC/One-touch functions supported device to your VAIO computer by simply touching the computer with the device.



Opening the Charms


2. Select


3. Select

Network and Airplane mode in the left pane of the PC settings screen.

4. Change

Airplane mode to Off and the NFC setting under Wireless devices to On.

5. When touching your VAIO computer (

Parts and Controls on the Bottom ) with an NFC/One-touch functions

supported device, ensure that the touch mark on each device faces each other.

A message will appear the moment the device is recognized.

Follow the on-screen instructions.

Hint

Refer to



Airplane

mode.

You may need to change the device settings depending on the NFC/One-touch functions supported device you use.

For detailed information, refer to the manual that came with your device.

Related Topic







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One-touch listening enables your VAIO computer to pair (register) with an NFC/One-touch functions supported device

(speakers, headphones, etc.) through BLUETOOTH communications. To pair them, simply touch the device to the computer.

Also refer to the manual that came with the device for information on NFC pairing.

1. Enable NFC/One-touch functions on your VAIO computer and touch an NFC/One-touch functions supported device to the (touch mark) on the computer. (See

Using NFC/One-touch functions (NFC supported models) .)

2. Follow the on-screen instructions to pair the computer and the device.

3. Start a music app and then play music.

Note

Depending on your network environment and device, it may take about a minute to establish a connection.

The procedure may vary depending on your device.

Hint

The connected device is displayed on the device list after the connection is established.

To display the device list, open the charms and select the

Settings charm, Change PC settings in the lower right corner,

PC and devices, and Bluetooth.



You can check the connection status on the connected device.

You can disconnect your VAIO computer from the connected device and connect to another NFC/One-touch functions supported device by touching the new device to the computer.

Related Topic






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You can stop the One-touch listening connection.

1. Turn off the NFC/One-touch functions supported device connected to your VAIO computer.

Hint

The procedure may vary depending on your device. Also refer to the manual that came with the device for information on how to stop the connection.

Related Topic








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With

VAIO Clip, you can easily clip an image displayed on the computer screen.

You can save the image you clipped and use it in a document in another app such as

VAIO Paper.

1. Press and hold down the

Fn key and press the 1 key.

Hint

Alternatively, put the supplied or optional pen (Digitizer Stylus) close to the LCD screen and press the lower button of the pen to start

VAIO Clip.

When you start

VAIO Clip from the app list or the tile on the Start screen, the list of the clipped images is displayed. You can select your preferred image from the list of the images and edit the image. To start

VAIO Clip

from the app list, see Opening the App List .

Related Topic

How to Use the Pen


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You can use

VAIO Paper in substitution for real notebooks. With VAIO Paper, you can take notes easily on your

VAIO computer and share the notes with others.

1. Start

VAIO Paper. (See

Starting Apps

to start

VAIO Paper.)

Hint

Alternatively, put the supplied or optional pen (Digitizer Stylus) close to the LCD screen and press the upper button of the pen to directly open the note creation screen of

VAIO Paper. You can take notes easily and instinctively, so you do not miss a chance to take notes.

Related Topic

How to Use the Pen



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Replace the battery when the pen (Digitizer Stylus) begins to function incorrectly.

Based on usage of approximately 4 hours a day, expect to replace the battery every 18 months. Use an LR61

(LR8D425) alkaline battery.

1. Remove the Tail cap from the pen, then remove the battery.

2. Insert the battery into the pen with the + side toward the nib.

3. Reattach the Tail cap.

Note

Do not remove the Tail cap except for when replacing the battery.

If you do not intend to use the pen for a while, remove the battery.

The pen should not be used with a commercially available rechargeable battery. Using a rechargeable battery may result in battery leakage and malfunction.

When the battery power becomes low, replace with a new battery promptly. Keeping a depleted battery in the pen may cause battery leakage.

Do not attempt to recharge a battery.

Refer to the supplied safety manual.

Related Topic

How to Use the Pen

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How to Use the Pen

Using the supplied or optional pen (Digitizer Stylus), you can operate your VAIO computer intuitively, by touching the screen softly or tracing something on the screen.

To move the pointer on the screen

Hold the pen close to the screen without touching the screen. A small pointer appears on the screen. Move the pen in the desired direction.

To click (tap)

Tap the desired point on the screen with the pen.

Use this action to select an option, such as

OK or Cancel; to select a menu item; or to perform other operations, such as when you would normally use the left mouse button.

To double-click (double-tap)

Tap the desired point on the screen twice in quick succession with the pen.

You can start an app, or open a file by double-tapping its icon.

To right-click (press and hold down)

Press and hold down the lower button of the pen, then tap once on the desired point on the screen. Depending on where you tapped the screen, a drop-down menu may appear.

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You can also perform the same operation by holding the pen at the desired point for a few seconds.

To drag (move an item)

Gently place the pen on the item to be moved, then drag the item on the screen to move it.

To erase text

Depending on the app, you may erase text.

Press and hold down the upper button of the pen, gently place the pen on the first text item to be erased, then trace the pen over the text to the last text item to be erased. Press

Delete or Backspace to erase the text.

Note

Use the supplied or optional pen.

The Tail cap contains a magnet. Do not bring an object easily affected by magnetic interference (such as a credit card) close to the pen. Doing so may result in loss of recorded data.

If you use an app that uses the digital compass, keep the pen away from your VAIO computer to prevent the built-in

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magnet of the Tail cap from affecting the magnetometer on the computer.

You can use the pen with your hand resting on the screen. If you move the pen towards the touch screen, you cannot control the touch screen with fingers.

Depending on the screen, you may not be able to use the pen to scroll the screen.

This pen does not have a power supply switch. Insert the required battery in the pen to operate.

If the pen does not function correctly, replace the battery. See Replacing the Battery of the Pen for more information.

For SVF14N/SVF15N, if you use the optional pen (VGP-STD2), use the black color nib that is attached to the pen at the time of delivery. You cannot use the replacement nib whose color is gray.

To prevent them from being swallowed, keep small parts (such as the nib, Tail cap, pen hook, and battery) out of reach of children.

Hint

Some apps sense the pressure of the pen and will change the thickness of the pen’s line accordingly.

Push the button of the pen near the screen to start the app. See Clipping an Image Displayed on the Computer

Screen (VAIO Clip) and

Starting the Note Taking App (VAIO Paper) for more information.

Related Topic




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Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure.

When cleaning your VAIO computer

Turn off your VAIO computer and unplug the AC adapter before cleaning the computer.

Use a soft, dry cloth to wipe debris and dust off your VAIO computer.

Be sure to use a soft, dry cloth when cleaning your VAIO computer. If the computer is badly soiled, fog the surface of the computer with your breath and wipe off the dirt, or clean off with a lightly wet cloth and then wipe remaining moisture away with a dry cloth.

Do not use solvents such as benzine, acetone, alcohol, thinner, or commercially available cleaners, as these may cause damage to the surface or coating of your VAIO computer.

Use a blower to blow off debris and dust underneath the keys (keycaps). Do not remove any keycap from the keyboard.

Do not use a vacuum cleaner, as it may cause a malfunction.

When cleaning your LCD screen

Be sure to use a soft, dry cloth when cleaning your VAIO computer. If the LCD screen is badly soiled, fog the surface of the LCD screen with your breath and wipe off the dirt, or clean off with a lightly wet cloth and then wipe remaining moisture away with a dry cloth.

Do not use solvents such as benzine, acetone, alcohol, thinner, or commercially available cleaners, as these may cause damage to the LCD screen.

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The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used.

If the built-in storage device is damaged, the data cannot be restored. To prevent losing data, you should be careful when handling your VAIO computer.

To avoid damaging your built-in storage device

Do not subject your VAIO computer to sudden movements.

Keep your VAIO computer away from magnets.

Do not place your VAIO computer in a location subject to mechanical vibration or in an unstable position.

Do not turn off the power or restart your VAIO computer while reading or writing data to the storage device.

Do not use your VAIO computer in a place subject to extreme changes in temperature.

Do not remove the storage device from your VAIO computer.

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The following information is applicable to ENERGY STAR qualified/certified products only.

ENERGY STAR logos are attached or electronically displayed on the following locations of ENERGY STAR qualified/certified products.

The top or the front of the product or

Control Panel

The product packaging

To confirm the ENERGY STAR logo on the computer screen, open

Control Panel, select System and Security and

System. To open Control Panel, see

Opening Control Panel .

As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency.

The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of energy efficient computers and office equipment. The program supports the development and dissemination of products with functions that effectively reduce energy consumption to contribute to cost savings and reduction of environmental burdens.

For detailed information on the ENERGY STAR Program, visit the following websites: http://www.energystar.gov/ (USA) http://www.eu-energystar.org/ (Europe)

This computer is designed in compliance with the ENERGY STAR standards and delivered with the following power saving settings that apply to the computer running on AC power:

The LCD backlight is turned off automatically after no more than 15 minutes of inactivity.

The computer enters Sleep mode automatically after no more than 30 minutes of inactivity.

Press the (Power) button to bring the computer back into Normal mode.

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This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.

Related Topic

About This Manual

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Trademarks

© 2013 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited.

Sony and the Sony logo are trademarks or registered trademarks of Sony Corporation.

VAIO, the VAIO logo and other Sony product or service names are trademarks or registered trademarks of Sony

Corporation or any of its affiliates.

i.LINK is a name to denote IEEE 1394.

Intel, Intel Inside, Intel Core, Pentium, Intel SpeedStep, and Atom are trademarks or registered trademarks of Intel

Corporation in the United States and/or other countries.

Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United

States and/or other countries.

Blu-ray Disc™, Blu-ray™, Blu-ray 3D™, the Blu-ray Disc logo, and the Blu-ray 3D logo are trademarks of the Blu-ray

Disc Association.

The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.

Power2Go is trademark of CyberLink.Inc.

PowerDVD is trademark of CyberLink.Inc.

NVIDIA and 3D Vision are registered trademarks and/or trademarks of NVIDIA Corporation in the United States and other countries.

ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft, Inc. ArcSoft WebCam Companion is a trademark of ArcSoft, Inc.

AMD, the AMD Arrow logo, ATI, and combinations thereof, Radeon, AMD Phenom, AMD Turion, AMD Athlon, AMD

Virtualization, AMD-V are trademarks of Advanced Micro Devices, Inc.

SD Logo is a trademark.

SDHC Logo is a trademark.

SDXC Logo is a trademark.

microSD Logo is a trademark.

microSDHC Logo is a trademark.

microSDXC Logo is a trademark.

The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

CompactFlash® is a trademark of SanDisk Corporation.

"PlaceEngine" is a registered trademark of Koozyt, Inc.

"PlaceEngine" was developed by Sony Computer Science Laboratories, Inc. and is licensed by Koozyt, Inc.

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"AVCHD" is a trademark of Panasonic Corporation and Sony Corporation.

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby

Laboratories.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

The N Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.

Wi-Fi is a trademark or registered trademark of Wi-Fi Alliance.

All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ® marks are not specified.

Features and specifications are subject to change without notice.

All other trademarks are trademarks of their respective owners.

Not all the software listed above may be delivered with your model.

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Safety Information

Refer to the supplied safety manual for detailed safety information.

Computer

If you drop a solid object or any liquid onto your VAIO computer, shut down the computer, unplug it, and remove the battery pack if it is removable. You may want to have the computer checked by qualified personnel before operating it again.

Use only specified peripheral equipment and interface cables.

Keep small parts such as memory cards and memory card adaptors out of reach of children. There is a risk of swallowing them.

The temperature of the surface and the bottom of your VAIO computer, the AC adapter, and the battery may rise due to the CPU load or an electric current generated while the battery is being charged. This is normal and does not indicate a malfunction. The amount of heat generation varies depending on external devices or apps in use.

If your VAIO computer or the AC adapter becomes extraordinarily hot, turn off the computer, unplug the AC adapter, remove the battery pack if it is removable, and then contact an authorized Sony service/support center.

Power source

Do not place heavy objects on the power cord, or this could cause a fire.

To disconnect the power cord, pull it out by holding the plug. Never pull the cord itself.

Do not use cut or damaged connection cables.

Unplug your VAIO computer from the AC outlet if you are not planning to use the computer for an extended period of time.

Headphones

Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.

Avoid using headphones at high volume. Hearing experts advise against continuous, loud and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.

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If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly.

1. See other sections in this on-screen manual.

2. Start

VAIO Care (Desktop) and perform necessary operations. (See


VAIO Care

(Desktop).)

3. Visit the VAIO online support website and find necessary information.

Related Topic


About This Manual


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When the battery pack is running out of power, your VAIO computer automatically enters Hibernate mode and eventually turns off.

Connect the AC adapter to the computer or charge the battery pack.

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If another message on how to solve the problem appears after the first message, follow the on-screen instructions.

The BIOS boot options may have been incorrectly configured.

Press the

ASSIST button while your VAIO computer is off to display the VAIO Care (Rescue Mode) screen, select

Start BIOS setup, and change the Boot Mode setting, then restart the computer.

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Follow any of these procedures to exit all running apps and then turn off your VAIO computer again.

Drag the app from the top center of the screen to the bottom center. See

Closing Apps for more information.

Press the

Alt+F4 keys.

If there is unsaved data, save it at the confirmation prompt.

If you have installed a new app on your VAIO computer, check if the app is working properly, its data is normal, and you have operated it correctly.

Contact the app publisher or designated provider for technical support.

If you connect peripheral devices, such as a printer or a USB device, to your VAIO computer or connect the computer to your network, disconnect all peripheral devices or the computer’s network connection and then turn off the computer.

While the computer is communicating with a peripheral device or the network, Windows does not allow you to turn off the computer. In addition, some peripheral device drivers for the peripheral devices do not support the feature to force the computer to shut down.

If the computer screen freezes, press the

Ctrl+Alt+Delete keys, select

(

Shut down) in the lower right corner of the computer screen, and then select

Shut down.

If your VAIO computer freezes with a message indicating the settings are being saved or the computer is shutting down displayed, follow these procedures in order.

Press the

Enter key.

Wait for a while.

If the problem persists, press the

Ctrl+Alt+Delete keys.

Wait for a while.

If you still cannot turn off your VAIO computer even after you follow all the above procedures in this topic, perform the following operations.

Note that performing these operations may cause working data to become corrupted. Be sure to disconnect the computer from the network before performing the following operations.

Press the


(


Shut down.

Press and hold down the (Power) button for more than 4 or 10 seconds.

Unplug the AC adapter, and push and hold the battery off button for three to five seconds with a thin, straight object (such as a paper clip).

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Make sure the brightness and contrast controls are adjusted correctly.

The display output may be set to an external display.

Press the

Fn+F7 keys several times to select your desired display output, and then press the Enter key.

If you are using an external display, make sure it is plugged into an AC outlet and is on. Make sure the brightness and contrast controls are adjusted correctly.

Refer to the manual that came with your display for information on how to change the settings.

Press the

Alt+F4 keys several times to close the app window.

An app error may have occurred.

If you wait for a while and the computer screen remains blank, restart your VAIO computer by following the procedures below in order. Note that following these procedures may cause working data to become corrupted.

Disconnect all peripheral devices, such as a printer or a USB device, and your VAIO computer from the network, if any.

Press and hold down the (Power) button for more than 4 or 10 seconds and make sure the power indicator light is off.

Then, turn on your VAIO computer again.

If the problem persists, reset the battery pack.

Press and hold down the (Power) button for more than 4 or 10 seconds and make sure the power indicator light is off. Disconnect all cables connected to your VAIO computer, such as the AC adapter, and push and hold the battery off button for three to five seconds with a thin, straight object (such as a paper clip).

Wait about five minutes and then put all cables back in place and turn on the computer again.

If you bring your VAIO computer directly from a cold location to a warm one, or use it in a high humidity location, moisture may condense inside the computer.

In such a case, allow at least one hour before turning on the computer.

Do not use the computer in a high humidity location (a relative humidity of more than 80%), as it may cause the computer to malfunction.

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Your VAIO computer may not recognize the battery pack.

In this case, push and hold the battery off button for three to five seconds with a thin, straight object (such as a paper clip).

If the problem persists, contact an authorized Sony service/support center and replace the battery pack with a new one specified by Sony.

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Make sure all cables are securely connected to devices, such as between your VAIO computer and the AC adapter; the AC adapter and the power cord; and the power cord and an AC outlet. See

Connecting a Power Source .

If you plug the power cord of your VAIO computer into a power strip with a switch, make sure the switch is turned on and the power cord of the power strip is securely plugged into an AC outlet.

If you do not turn off your VAIO computer through the normal procedure, the power controller may be suspended due to a program error.

Disconnect all cables and peripheral devices, such as the power cord and the USB device, and push and hold the battery off button for three to five seconds with a thin, straight object (such as a paper clip).

Wait about five minutes and then put all cables and devices back in place and turn on the computer again.

Before using your VAIO computer for the first time, you need to connect the computer to a power source with the AC adapter.

Check that you are using the supplied Sony AC adapter.

For your safety, use only the genuine Sony AC adapter, which is supplied by Sony for your VAIO computer.

The battery pack may have run out of power.

Note that if you press and hold down the (Power) button for more than 4 or 10 seconds, the computer will turn off.

If you bring your VAIO computer directly from a cold location to a warm one, or use it in a high humidity location, moisture may condense inside the computer.

In such a case, allow at least one hour before turning on the computer.

Do not use the computer in a high humidity location (a relative humidity of more than 80%), as it may cause the computer to malfunction.

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You may have accidently pressed the

ASSIST button rather than the

(Power) button.

Close the

VAIO Care (Rescue Mode) screen and locate the

(Power) button on your VAIO computer.

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Select

Choose what the power button does in the Power Options window. Select Change settings

that are currently unavailable, the Hibernate check box, and Save changes.

To open the

Power Options window, see

Selecting a Power Plan .

Your VAIO computer may not enter Hibernate mode if you execute a task before the computer completely enters

Hibernate mode.

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To restore your VAIO computer from Sleep mode to Normal mode, press the (Power) button.

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While your VAIO computer is running on battery power, the CPU clock frequency is reduced for power conserving purposes, which causes the computer to run slowly. This is normal and does not indicate a malfunction.

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Check the battery care function settings. Start

VAIO Control Center and check the settings in the Power and

Battery window. To start VAIO Control Center, see

Starting Apps .

If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack, the charge current may be reduced.

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Start

VAIO Care to check the status of your battery pack. See

Keeping Your VAIO Computer in Optimum Condition

(VAIO Care) for more information.

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Depending on the model you purchased, your computer screen may not temporarily display smooth gradients when the computer screen pauses because of the power saving function.

To avoid this, right-click on the desktop and select

Graphics Properties to display the Intel graphics control panel, and then disable

Panel Self-Refresh under Power. If you select On battery, the setting screen may appear.

Note that the battery life becomes short if you disable this setting.

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The screen rotation may be disabled.

Open the charms and select the

Settings charm, and then check the display settings.



The screen rotation is disabled while your VAIO computer is connected to an external display.

If you connect the computer to an external display while using the computer in portrait orientation, the computer screen automatically changes to landscape (horizontal) orientation.

With the LCD screen raised and the keyboard available, the screen rotation is not available.

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Your VAIO computer may not have sufficient video memory to display high resolution videos. In such a case, lower the resolution of the LCD screen. See

Changing the Resolution (Size) of the Screen Image for more information.

If you have selected to use an external display using the

Fn+F7 keys and the external display is disconnected from your VAIO computer, the computer screen may be unable to display the video.

In such a case, stop video playback, press the

Fn+F7 keys several times to select the computer screen as the display output, and then press the

Enter key. Then, restart video playback.

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It is recommended you disable your screen saver.

If the screen saver is enabled, it may be activated during DVD playback and prevent the playback from running successfully.

If you have set the display output to both the computer screen and an external display, change the display output to either of them.

Some videos may not be displayed smoothly depending on the type or bit rate of videos. Lowering the screen resolution may improve video playback performance. See

Changing the Resolution (Size) of the Screen Image for

more information.

If data access to a memory card is in progress, wait until the data access ends and then start playback again.

If you are playing a video stored on the memory card, copy it to the built-in storage device and then play the copied video.

If the CPU and cooling fan settings are configurable with

VAIO Control Center, changing the settings may improve the performance. To start

VAIO Control Center, see

Starting Apps .

On models with the

X-Reality for mobile engine, disable the X-Reality for mobile setting in VAIO Control

Center. This may improve video playback performance. See

Displaying Clear and Vivid Images (X-Reality for mobile installed models) for more information.

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Reconnect the HDMI cable (not supplied). See Connecting a TV with an HDMI Input Port for more information.

Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-

HDCP compliant display.

Change the screen resolution of the connected TV or external display. Images may appear on the screen. See



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Press the

Fn+F5 or Fn+F6 keys to adjust the LCD brightness of your VAIO computer. See

Changing the LCD

Brightness


To adjust the LCD brightness of the connected external display, such as a computer display or a TV, use the brightness control on the external display.

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Check the font size settings in Windows.

Due to the font size settings, some items, for example an app menu, may not be displayed correctly, depending on the apps you are using. In such a case, move the slider to adjust the settings.

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Press the

Fn+F7 keys several times to select your desired display output, and then press the Enter key. See



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Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on your VAIO computer. During the video playback, some operations and/or functions may become unavailable, and sound interruptions, dropped frames, and playback failure may occur depending on the configuration of the computer.

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The automatic brightness adjustment function is enabled. Disable the function. See

Adjusting the LCD Brightness

Automatically for more information.

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Make sure your VAIO computer is on and not in a power saving mode. See

Using Sleep Mode for more information.

Make sure your VAIO computer is securely plugged into an AC outlet. If the computer is equipped with the power

indicator, make sure it is on. See Connecting a Power Source


The computer screen may be off.

Press any key on the keyboard.

The display output may be set to an external display.

Press the

Fn+F7 keys several times to select your desired display output, and then press the Enter key. See



If you wait for a while and the computer screen remains blank, follow the procedures below:

Press and hold down the (Power) button for more than 4 or 10 seconds. If your VAIO computer is equipped with the power indicator, check that it is off, and then turn on the computer.

If the problem persists, press and hold down the (Power) button for more than 4 or 10 seconds. If your VAIO computer is equipped with the power indicator, check that it is off. Disconnect all cables and peripheral devices, such as the power cord and the USB device, and wait about five minutes. Then, put them back in place and turn on the computer again.

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Some camera apps may not work correctly when another camera app is running. Exit the current app before starting another.

You may not be able to use another camera app that uses the built-in camera while using the gesture function.

The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object.

This is normal and does not indicate a malfunction.

If the problem persists, restart your VAIO computer.

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The effect settings on your app may cause dropped frames. Refer to the help file included with the app for more information.

There may be more app running than your VAIO computer can handle. Exit the apps that you are not currently using.

This problem may occur while your VAIO computer is running on the power saving plan, which reduces the CPU performance. See

Selecting a Power Plan to check the current power plan.

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This problem occurs when you use the built-in camera under fluorescent lights and is due to a mismatch between the lighting output frequency and the shutter speed.

To reduce flicker noise, change the direction of your VAIO computer so that you can adjust the direction of the built-in camera. Some apps offer adjustable parameters, such as brightness or power frequencies, to eliminate flicker noise.

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Depending on the model you purchased, the computer screen may flicker or fade to white when the power saving function is enabled and the computer screen switches.

To avoid this, right-click on the desktop and select

Graphics Properties to display the Intel graphics control panel, and then disable

Display Power Saving Technology under Power. If you select On battery, the setting screen may appear.

Note that the battery life becomes short if you disable this setting.

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Turn off your VAIO computer, and then turn it on again.

Electromagnetic waves may cause the touch screen to work incorrectly. Try these suggestions.

Move your VAIO computer away from a fluorescent light or a motor that emits electromagnetic waves.

Connect the AC adapter directly to an AC outlet or use other outlets if you are using a power strip.

Remove any USB device or cable connected to your VAIO computer, if any.

If your AC adapter has a 3-pin plug, make sure it is properly grounded.

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Check if the volume from speakers or headphones is not minimized.

Keep pressing the

Fn+F4 keys to turn up the volume loud enough to hear sound. See

Combinations and Functions with the Fn Key for more information.

Check if the volume in Windows is not turned off or minimized. See

Adjusting the Volume in Windows for more

information.

When the volume is turned off ( ), select (Deactivate muting) to turn on the volume ( ). When the volume is minimized, turn up the volume.

When connecting external speakers or headphones, check the following:

Make sure external speakers or headphones are properly connected to your VAIO computer. See

Connecting External

Speakers/Headphones/Headset for more information.

If external speakers require external power, make sure the speakers are securely connected to an AC outlet.

Make sure external speakers are turned on.

Make sure the volume from external speakers is not minimized.

Make sure the sound output device is correctly selected. See



Check the volume on the playback app you are using.

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Check if your microphone is selected as a recording device.

Open

Control Panel and select Hardware and Sound. (To open Control Panel, see

Opening Control Panel .)

Select

Sound and check if there is a check mark on your desired microphone icon on the Recording tab.

If not, select the icon and

Set Default.

If the icon is not displayed, make sure the microphone is properly connected to your VAIO computer.

An external microphone with a 3-pole mini plug does not work with the headset compatible headphone jack .

The microphone of your headset may not work with your VAIO computer. Use a Sony smartphone compatible headset.

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Microphone feedback may occur when your microphone receives the sound from a sound output device, such as speakers.

Keep the microphone away from a sound output device.

Turn down the volume of the speakers and the microphone.

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Sound interruptions may occur when the CPU load is high. In this case, reduce the CPU load by exiting all running apps other than a playback app, or by disabling unnecessary audio effects applied to playback.

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What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as the

HDMI output port?

To output sound from a digital audio device connected to the digital output port on your VAIO computer, you need to change the sound output to the digital audio device. See

Changing the Sound Output Device for more information.

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If your finger reaches an edge of the touch pad, the pointer will not move. You will need to lift your finger, and then place it back on the center of the touch pad.

The pointer may not move temporarily as expected depending on the condition of your VAIO computer.

In such a case, wait for a while before moving the pointer again.

If the pointer still does not move, press the


(


Shut down.

If the problem persists, press and hold down the (Power) button for more than 4 or 10 seconds.

Turning off the computer with the

Ctrl+Alt+Delete keys or the

(Power) button may cause loss of unsaved data.

The touch pad may be disabled. See



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Restart your VAIO computer.

Press the


(Shut down) in the lower right corner of the computer screen, and then select

Restart.

If the problem persists, press and hold down the (Power) button for more than 4 or 10 seconds.

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Check if the Caps Lock indicator light on the

Caps Lock key is on or off.

When the indicator light is on, characters typed will appear in uppercase (or lowercase if you also hold down the

Shift key).

Press the

Caps Lock key to turn the Caps Lock indicator light on or off.

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The language layout of your keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, refer to


Opening Windows Help and Support ).

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Press the

Fn+F1 keys to disable the touch pad. See

Enabling/Disabling the Touch Pad for more information.

Alternatively, start

VAIO Control Center, then disable the touch pad. To start VAIO Control Center, see

Starting Apps .

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The touch pad is disabled.

Press the

Fn+F1 keys to enable the touch pad. See



Alternatively, start

VAIO Control Center, then enable the touch pad. To start VAIO Control Center, see

Starting

Apps .

If a mouse is connected to your VAIO computer, disconnect it.

See

Using the Touch Pad for information on how to use the touch pad.

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To avoid unintentional operation, disable the tapping function. See Disabling the Tapping Function on the Touch Pad

.

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Images captured under fluorescent light may contain light reflections.

A dark portion in captured images may contain noise.

The area on and around the built-in camera is soiled. Clean the area. See

Notes on the Built-in Camera for more

information on how to clean the camera.

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The video input may be suspended momentarily if:

A shortcut key with the

Fn key is used.

The CPU load increases.

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You can find the key in the setting screen of your access point.

Refer to the manual that came with your access point for more information.

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Move your VAIO computer away from obstructions, or closer to any access point you may be using.

Connection capability is affected by distance, obstructions, device configuration, radio wave strength/interference, wall materials, running apps, etc.

If you are using an access point, the device may be temporarily overloaded depending on how many other devices are communicating via the access point.

Wait for a while and try again.

Change the channel setting of your access point. By changing the channel, interference on your wireless network may be reduced and data transfer speed may improve.

If access point channel interference occurs, data transfer speed may be reduced.

If your access point interferes with other access points, change the access point channel.

Refer to the manual that came with your access point for more information.

Make sure that a microwave oven is not operating near your Wi-Fi devices.

The 2.4 GHz frequency band, on which Wi-Fi operates, is used by various devices and apparatus. If you use a microwave oven while communicating via Wi-Fi, data transfer rate may slow down, communication range may narrow, or communication may be interrupted.

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If MAC address filtering of your access point is enabled, register the MAC address of your VAIO computer in the setup screen of the access point. Otherwise, the computer cannot connect to the access point.

Open

Command Prompt, enter "ipconfig /all", and then press the Enter key. You can find the physical address

(MAC address) in the

Physical Address field under Wireless LAN adapter Wi-Fi.

To open

Command Prompt, see

Starting Apps

.

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See


.

Make sure the access point is on.

Check the access point settings.

In the following settings, your VAIO computer may fail to connect to an access point, or the connection may be unstable.

When the access point is set to refuse communication with a device whose SSID is set to "ANY," and the SSID of your

VAIO computer or the access point is set to "ANY."

When the access point is in stealth mode.

For more information, refer to the manual that came with your access point, or consult your Wi-Fi service provider.

Make sure your VAIO computer and access point are connected to one another. See

Starting Wi-Fi(R) (Wireless

LAN) Communications for more information.

Connection capability is affected by distance, obstructions, device configuration, radio wave strength/interference, wall materials, running apps, etc.

Move your VAIO computer away from obstructions or closer to any access point you may be using.


Settings charm and

(the network icon).

Check that your access point is displayed.



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Enable the Wi-Fi function.


Settings charm.

Select (the network icon) and change the




To use the Wi-Fi function on your VAIO computer, you need to configure the Wi-Fi settings.

Check the Wi-Fi settings of the computer. See



If a connection utility app supplied with a third-party Wi-Fi product is installed, uninstall it.

If a connection utility app is installed, Windows may fail to configure the Wi-Fi settings. Be sure to take a note of your settings, (such as security keys) before uninstalling.

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See


.

Make sure that the authentication (pairing) between the device and your VAIO computer has been properly performed.

Some BLUETOOTH devices require authentication (pairing) before establishing connection with another device.

Perform the authentication process before connecting to such devices.

Make sure that your VAIO computer allows BLUETOOTH devices to find the computer.

Select (arrow) in the desktop notification area, right-click (the BLUETOOTH icon), and select

Open Settings

to open the settings window.

Select the

Options tab and make sure that the Allow Bluetooth devices to find this computer check box is selected.

To open the desktop, see


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Shorten the distance between your VAIO computer and the BLUETOOTH device within 33 feet/10 meters.

If the computer is more than 33 feet/10 meters away from the BLUETOOTH device, communication will not be possible.

The computer may not be able to communicate with the BLUETOOTH device even within 33 feet/10 meters due to obstacles between the devices, radio wave quality, ambient environment that includes existence of walls and materials of such walls, or apps in use. In such a case, move the computer away from obstructions or closer to the device.

Check that the BLUETOOTH function of the device you want to communicate with is on, and the device is not in the power saving mode.

Check that the BLUETOOTH function of the device you want to communicate with is enabled.


If the device you want to communicate with is already communicating with another BLUETOOTH device, it may not be found or it may not be able to communicate with your VAIO computer.

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Data transfer speed depends on obstructions and/or the distance between the two devices, radio wave quality, and the device configuration or apps in use.

Move your VAIO computer and BLUETOOTH device closer to each other.

If a version of a BLUETOOTH standard employed on the BLUETOOTH device with which you want to communicate is not the same version as the one employed on your VAIO computer, the communication speed may become slower.

If your VAIO computer is compliant with BLUETOOTH high speed technology and the following two conditions are met, high-speed communications are available. However, some BLUETOOTH profiles do not support high-speed communications.

The BLUETOOTH device with which you want to communicate supports BLUETOOTH high speed technology.

Both the Wi-Fi(R) (Wireless LAN) and BLUETOOTH functions on the computer are enabled.

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The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer.

Sign in to the computer as a user with administrative rights.

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If you switch users without signing out from your system, BLUETOOTH devices will not work.

Be sure to sign out before switching users.

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Make sure the BLUETOOTH function is enabled.


Settings charm.

Select

Change PC settings in the lower right corner, then select PC and devices and Bluetooth in the left pane.

Change the Bluetooth setting to

On.



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Make sure the BLUETOOTH function is enabled.


Settings charm.

Select

Change PC settings in the lower right corner, then select PC and devices and Bluetooth in the left pane.

Change the Bluetooth setting to

On.



Check the BLUETOOTH settings.

Open

Control Panel and select Hardware and Sound and Devices and Printers.

Right-click the computer icon and select

Bluetooth settings and the Show the Bluetooth icon in the

notification area check box.

To open

Control Panel, see


.

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The Windows password is case-sensitive. Check your password and enter again.

Sign in using a user account that has system administrator privileges to reset your password.

If you forget all passwords for system administrator accounts, you cannot reset any Windows passwords. You need to perform system recovery. See

About Recovery for more information.

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Press and hold down the (Power) button for more than 4 or 10 seconds. If your VAIO computer is equipped with the power indicator, check that it is off. Then, restart the computer and enter the correct password.

The password is case-sensitive, so be sure to check letters for the current case before you enter the password.

If you forget the power-on password, you cannot start your VAIO computer. See What should I do if I forget the power-on password to start my VAIO computer?


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If you forget the password (


), you cannot start your VAIO computer.

When you forget your user password:

Enter the machine password to reset the user password at the BIOS setup screen.

When you forget your machine password:

The password needs to be reset and a fee will be charged. To reset the password, contact an authorized Sony service/support center.

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Make sure that the

USB Charging setting is enabled. See

Charging a USB Device for more information.

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Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting. Make sure the erasure prevention switch is off.

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Bring your NFC/One-touch functions supported device toward your VAIO computer as close as possible.

If the NFC/One-touch functions still do not work, slightly move the device up or down, or separate the device from the computer for about 10 seconds, and then touch the computer with the device again.

Make sure that NFC/One-touch functions are enabled on the supported device.

You may need to change the device settings depending on the device you use. For detailed information, refer to the manual that came with your device.

Enable NFC/One-touch functions.


Settings charm.

Select

Change PC settings in the lower-right corner, and select Network and Airplane mode in the left pane.

Turn off

Airplane mode and change the NFC setting under Wireless devices to On.



Do not bring metal objects other than devices supported with the NFC/One-touch functions close to your VAIO computer.

Do not touch your VAIO computer with more than one device supported with the NFC/One-touch functions at a time.

If NFC/One-touch functions still do not work after you perform above operations, restart your VAIO computer.

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The built-in digital compass works by detecting a magnetic direction. Do not rely solely on the location information the built-in digital compass provides.

Especially at the following locations, the accuracy of the digital compass can be easily affected by magnetic interference and it may not work correctly.

Inside an elevator or a room built with ferrous materials, such as iron frames or reinforced concrete

Near a reinforced concrete structure, such as a footbridge or an airport or a train station concourse

Near or inside a train or a car

Near a transformer on the ground or high-voltage power lines

Near a metallic product, such as a metal frame desk or metallic furniture

Near a material that has a high level of magnetic interference, such as a magnet, a magnetic holder, or speakers

Calibrating the built-in digital compass may correct the direction. See Notes on Built-In Sensors for more information.

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Check the website of the game if there are any patches or updates to download.

Make sure you have installed the latest video driver.

On some VAIO computer models, the graphics memory is shared with the system. The optimal graphics performance in such a case is not guaranteed.

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You can restore the preinstalled apps and drivers using

VAIO Care. To restore them, start VAIO Care (

Keeping

Your VAIO Computer in Optimum Condition (VAIO Care) ) and then select

Advanced Tools, Restore and

recovery, and Reinstall Applications and Drivers.



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Recover your VAIO computer from Recovery Media if you have used apps to modify the recovery area, installed a different operating system from the preinstalled one, or formatted the built-in storage device without using

VAIO

Care (Rescue Mode): VAIO recovery solutions.

If the problem persists, visit the VAIO online support website for further assistance.

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There are two ways to recover your VAIO computer system:

Recovering from Recovery Media and

Recovering from the Recovery Area .

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You can create Recovery Media using

VAIO Care. See

Creating Recovery Media for more information.

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Disconnect all unnecessary external devices from your VAIO computer.

Try the suggestions below:

Check the condition of Recovery Media. If you are using optical discs, check the discs for dirt or damage. If the discs are not clean, clean them and try recovering your VAIO computer again.

If you cannot recover your VAIO computer from the recovery area, restart the computer and recover the computer from the recovery area again, or use Recovery Media.

If you cannot recover your VAIO computer using a USB optical drive or USB flash drive, connect the drive to another USB port or to the USB port that is compliant with the USB 2.0 standard (if any). Then, turn off the computer and try recovering it again. See

Recovering from the Recovery Area for more information.


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Download and install the latest updates using

VAIO Update. See

Using VAIO Update for more information.

Restart your VAIO computer. And then, try to create Recovery Media again.

If an AC adapter is supplied with an external optical disc drive, plug the AC adapter into a power source.

Try other reliable media.


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Start

VAIO Care to search for a solution. See

Keeping Your VAIO Computer in Optimum Condition (VAIO Care) for more

information.

Restore computer system files.

Use the restore point that you created before your VAIO computer becomes unstable. See



Uninstall an app or a driver if your VAIO computer has become unstable after you installed the app or the driver.

Reinstall the preinstalled apps or drivers on your VAIO computer if such apps or drivers have not been working properly.

See



Restore your VAIO computer from a system image backup if you have created the backup. Refer to

Windows Help and

Support (


If the problem persists, follow the instructions in


to reinstall the operating system.

If the problem persists after you refresh your VAIO computer, follow the instructions in

Recovering from the Recovery

Area to recover the computer.

The computer may not support the refresh function depending on the model you purchased.

If you have not yet created Recovery Media, create the Recovery Media. See

Creating Recovery Media .

Be sure to make a backup copy of your valuable data before recovering your VAIO computer. Refer to

Windows Help

and Support (


Note

Recovering your VAIO computer will delete all the data on the built-in storage device.

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Restore computer system files.

Use the restore point that you created before your VAIO computer becomes unstable. See



Restore your VAIO computer from a system image backup if you have created the backup. Refer to

Windows Help and

Support (


Any file you have created or changed after you created the system image backup will not be restored.

You need to back up such a file with

VAIO Care (Rescue Mode): VAIO recovery solutions. See

Backing Up Your

Data when You cannot Start Windows


Use

VAIO Hardware Diagnostics to identify problems on your VAIO computer.

With the app, you can check if the computer hardware (a CPU, a memory module, and a built-in storage device) needs to be replaced.

To start

VAIO Hardware Diagnostics, select Tools and VAIO Hardware Diagnostics in VAIO Care (Rescue

Mode): VAIO recovery solutions.

Follow the instructions in


to recover your VAIO computer.

If you have not backed up your data, be sure to make a backup copy of your valuable data using

VAIO Care (Rescue

Mode): VAIO recovery solutions before recovering your VAIO computer. See

Backing Up Your Data when You cannot Start Windows for more information.

If you have a backup created with the Windows backup feature before your VAIO computer becomes unstable, but you have created or changed the file after that, back up such a file with


solutions.

Note

Recovering your VAIO computer will delete all the data on the built-in storage device.

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Make sure your printer is compatible with Windows installed on your VAIO computer.

When you connect a new printer, you first need to set up the printer driver.

For information on how to set up the printer driver, visit the website of the manufacturer, or refer to the manual that came with your printer.

Make sure the printer settings are correctly configured.

For information on the printer settings, refer to the manual that came with your printer.

Make sure your printer is on.

Refer to the manual that came with your printer for more information.

Make sure the connections between the printer’s power cord and AC adapter and between the AC adapter and an AC outlet are securely made.

Make sure the status of your printer is displayed as online or ready.

Then, make sure the printer settings are correctly configured as instructed in the manual that came with the printer.

Make sure your printer is set to

Set as Default Printer.

Refer to



Make sure your printer is connected to your network (LAN).

If the printer is directly connected to the network (LAN), make sure a router or a hub is on.

If the printer is connected to a printer server, make sure an error message is not displayed on the printer server.

Make sure your app is working properly.

The app may not support your document format. In such a case, your document will not be printed properly.

Contact the app publisher or the manufacturer of your printer.

Make sure the correct printer port for your printer is selected.

For more information on the printer port settings, refer to the manual that came with the printer, or contact the manufacturer.

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Check if the USB device is on and using its own power supply.

If you are using a digital camera, check if the battery is charged.

If you are using a printer, check if the power cable is connected properly to an AC outlet.

You may need to install a USB driver for the USB device before connecting the device. Refer to the manual that came with the USB device for more information.

Try using another USB port on your VAIO computer. The USB driver could be installed to the specific port you used the first time you connected the device.

USB hubs may prevent the USB device from working because of a power distribution failure. We recommend you connect the device directly to your VAIO computer without a hub.

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