TELUS User`s Guide - Motorola Mobility, Inc.

TELUS User`s Guide - Motorola Mobility, Inc.

TELUS i776 Mike Phone

User’s Guide


Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc.

Address: 8000 West Sunrise Boulevard

Plantation, FL 33322 USA

Phone Number: 1 (800) 453-0920

Hereby declares that the product:

Product Name: i776

Model Number: H02XAH6JR6AN

Conforms to the following regulations:

FCC Part 15, subpart B, section 15.107(a),

15.107(d) and section 15.109(a)

Class B Digital Device

As a personal computer peripheral, this device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.


Introducing your new Mike i776 wireless phone. Here’s a quick anatomy lesson.

Left Soft Key

Perform function in lower left display.

Menu Key

From home screen, open main menu.

Talk Key

Make & answer calls.


Navigation Key

Right Soft Key

Perform function in lower right display.


On/Off Key

Volume Keys

Camera Key

Power/Home/End Key

End calls, exit menu system.

OK Key

In menus & lists, press to select highlighted option.

PTT Button



Audio Jack

Smart Key




Micro USB




check it out

Home Screen Main Menu




key that can be used to open the



Main Menu q



T u

L g

D l

More Exit


Press the Navigation Key

up, down, left or right ( )

to highlight a menu feature.


Press the to select.




Press and hold the

Power Key

for a few seconds, or until the screen lights up, to turn on your phone.

Motorola, Inc.

Consumer Advocacy Office

1307 East Algonquin Road

Schaumburg, IL 60196

Note: Do not ship your phone to the above address. If you need to return your phone for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at:

1-800-453-0920 (United States)

1-877-483-2840 (TTY/TDD United States for hearing impaired)

Certain mobile phone features are dependent on the capabilities and settings of TELUS’s network. Additionally, certain features may not be activated by TELUS, and/or TELUS's network settings may limit the feature’s functionality. Always contact TELUS Client

Care about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

MOTOROLA and the Stylized M Logo are registered in the US

Patent & Trademark Office. All other product or service names are the property of their respective owners. Java and all other Javabased marks are trademarks or registered trademarks of Sun

Microsystems, Inc. in the U.S. and other countries.

© Motorola, Inc., 2008.

Manual Number: NNTN7483A



check it out . . . . . . . . . . . . . . . . 2

menu map . . . . . . . . . . . . . . . . . 6

Use and Care. . . . . . . . . . . . . . . 8

essentials . . . . . . . . . . . . . . . . . 9

about this guide . . . . . . . . . . 9

SIM card . . . . . . . . . . . . . . . 10 battery . . . . . . . . . . . . . . . . . 10

turn it on & off . . . . . . . . . . 15 make a phone call . . . . . . . 15 answer a phone call . . . . . 15

make a private call . . . . . . 16 answer a private call . . . . 16

store a phone number or private ID . . . . . . . . . . . . 17 call a stored phone number or private ID. . . . . 17

your phone number and Private ID . . . . . . . . . . 18 text messages . . . . . . . . . . 18

using your handset as a modem . . . . . . . . . . . . 22



accessories . . . . . . . . . . . . 23 for more information . . . . 23

main attractions . . . . . . . . . . 24

media center . . . . . . . . . . . 24

camera . . . . . . . . . . . . . . . . 25

PTV features . . . . . . . . . . . 27

one touch PTT . . . . . . . . . . 32

PT manager . . . . . . . . . . . . 33

Mike’s wireless web services . . . . . . . . . . . 33



. . . . . . . . . . . . . 36

basics . . . . . . . . . . . . . . . . . . . 40

display . . . . . . . . . . . . . . . . 40

text entry . . . . . . . . . . . . . . 41

volume . . . . . . . . . . . . . . . . 44 navigation key . . . . . . . . . . 44 handsfree speaker . . . . . . 44

transmitters . . . . . . . . . . . . 45 use GPS with map software . . . . . . . . . . . . . . . 45

calls . . . . . . . . . . . . . . . . . . . . 48

recent calls. . . . . . . . . . . . 48

redial . . . . . . . . . . . . . . . . . 49 voice names . . . . . . . . . . . 49

caller ID. . . . . . . . . . . . . . . 50 call forward . . . . . . . . . . . 50

emergency calls . . . . . . . 51 international calls . . . . . . 51

speed dial . . . . . . . . . . . . . 52 turbo dial . . . . . . . . . . . . . . 52

voice mail . . . . . . . . . . . . . 53

net alerts . . . . . . . . . . . . . . 54

Mike’s Talk Around


. . . 54

customize. . . . . . . . . . . . . . . . 61

ring tones . . . . . . . . . . . . . 61

wallpaper . . . . . . . . . . . . . 62

backlight . . . . . . . . . . . . . . 63

LED indicators . . . . . . . . . 63 datebook . . . . . . . . . . . . . . 63

hide or show location information . . . . . . . . . . . . 64

other features . . . . . . . . . . . . . 65

advanced calling . . . . . . . . 65

contacts . . . . . . . . . . . . . . . 66

datebook . . . . . . . . . . . . . . . 67

GPS . . . . . . . . . . . . . . . . . . . 68

handsfree . . . . . . . . . . . . . . 69

personalize . . . . . . . . . . . . . 70 pc applications . . . . . . . . . 70

TTY . . . . . . . . . . . . . . . . . . . . 70

security . . . . . . . . . . . . . . . . 71

Safety and General

Information . . . . . . . . . . . . . . . 74

Service & Repairs . . . . . . . . . 80

Specific Absorption

Rate Data . . . . . . . . . . . . . . . . . 81

Motorola Limited Warranty for the United States and Canada . . . . . . . . . . . . . . . 83

Hearing Aid Compatibility . . 88

Information From the World

Health Organization. . . . . . . . 90

Patent and Trademark

Information . . . . . . . . . . . . . . . 92

Privacy and Data Security . . 93

Smart Practices While

Driving. . . . . . . . . . . . . . . . . . . 94

Index . . . . . . . . . . . . . . . . . . . . 96



6 main menu




Java Apps

• Java System



• Voice Mail

• [Create Message]

• Text Inbox

• Drafts

• Text Outbox

• Fax Mail

• Net Alert

• Quick Notes





• [New Contact] p

Call Alert


Ring Tones

• Vibrate All: On/Off

• Ringer

• Vibrate

• Silent u


• (see next page)



• Hands Free

• Link to Devices

• Device History

• Setup

• Find Me menu map

menu map


Recent Calls




My Info

• My Name

• Line 1

• Line 2

• Private ID

• Group ID

• Carrier IP

• IP1 Address

• IP2 Address

• Circuit Data





• [New VoiceRec]


Call Forward



• Position

• Privacy

• Interface



• [New Entry]

• 1)Shortcuts

• 2)Cntcs[New Contact]

• 3)Recent Calls

• 4)Contacts

• 5)Datebook

• 6)Messages

• 7)VoiceRecord

• 8)Browser

• 9)Call Forward l



PT Manager

• Send Event

• Send My Info

• Send Contact

• Configure


Call Timers

• Last Call

• Phone Reset

• Phone Lifetime

• Prvt/Grp Reset

• Prvt/Grp Life

• Circuit Reset

• Circuit Lifetime

• Kbytes Reset


Talk Around




Media Center

This is the standard Main Menu layout.

Your phone’s menu may be a little different.

settings menu


• Wallpaper

• Text Size

• Theme

• Home Icons

• Backlight

• Clock

• Menu View

• Large Dialing

• Language

Phone Calls

• Set Line

• Any Key Ans

• Auto Redial

• Call Waiting

• Auto Ans

• Flip Activation

• Minute Beep

• Call Duration


• Notifications

• DTMF Dialing

• Prepend

2-Way Radio

• Tkgrp Silent

• Tkgrp Area

• One Touch PTT

• Alert Type

• PTT Quick Notes

• On/Off PTT

• Store Rcvd Info

• PTT Backlight


• Menu Options

• Up Key

• Down Key

• Left Key

• Right Key

• Center Key

• Left Sftkey

• Right Sftkey

• Power Up


• Line 1

• Line 2

• Messages

• Earpiece

• Speaker

• Keypad

• Java Earpiece

• Java Spkr

• Data


• Phone Lock

• Keypad Lock



• Change Passwds


• Alert Timeout

• Headset/Spkr

• Connectivity

• Reset Defaults

• Return to Home

• Transmitters

• Phone Only

• Baud Rate menu map


Use and Care

Use and Care

To care for your Mike phone, please keep it away from:

liquids of any kind

Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture.

extreme heat or cold

Avoid temperatures below

-10°C/14°F or above 45°C/113°F.


Don’t try to dry your phone in a microwave oven.

dust and dirt

Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials.

cleaning solutions

To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.

the ground

Don’t drop your phone.


Use and Care


Caution: Before using the phone for the first time, read the Important Safety and Legal information included in the gray edged pages at the back of this guide.

about this guide

This guide shows how to locate a menu feature as follows:

Find it:


> Settings

This means that, from the home screen:


Press the menu button


to open the

Main Menu.


Press the navigation key to scroll to



Press the center key


to select it.


This means a feature is network/ subscription dependent and may not be available in all areas. Contact

TELUS for more information.

This means a feature requires an optional accessory.



SIM card

insert the SIM card

Turn off your phone and remove your battery before you install or remove a SIM card.

Carefully slide the SIM chip into your phone, until it lies flat in the SIM chip holder.

Warning: To avoid loss or damage, do not remove your SIM chip from your phone unless absolutely necessary.


Battery Use & Battery Safety

• Motorola recommends you always use Motorola-branded batteries and

chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. Caution: Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. Improper battery use, or use of a damaged battery, may result in a fire, explosion, or other hazard.

Battery usage by children should be supervised.



• Important: Motorola mobile devices are designed to work best with qualified batteries. If you see a message on your display such as Invalid Battery or Unable to

Charge, take the following steps:

Remove the battery and inspect it to confirm that it bears a Motorola

“Original Equipment” hologram;

If there is no hologram, the battery is not a qualified battery;

If there is a hologram, replace the battery and retry charging it;

If the message remains, contact a

Motorola Authorized Service


New batteries or batteries stored for a long time may take more time to charge.

• Charging precautions: When charging your battery, keep it near room temperature. Never expose batteries to temperatures below 0°C (32°F) or above 45°C (113°F) when charging.

Always take your mobile device with you when you leave your vehicle.

When storing your battery, keep it in a cool, dry place.

It is normal over time for battery life to decrease, and for the battery to exhibit shorter runtime between charges or require more frequent or longer charging times.

• Avoid damage to battery and mobile

device. Do not disassemble, open, crush, bend, deform, puncture, shred, or submerge the battery or mobile device. Avoid dropping the battery or mobile device, especially on a hard surface. If your battery or mobile device has been subjected to such damage, take it to a Motorola essentials


Authorized Service Center before using. Do not attempt to dry it with an appliance or heat source, such as a hair dryer or microwave oven.

• Use care when handling a charged

battery: Particularly when placing it inside a pocket, purse, or other container with metal objects. Contact with metal objects (e.g., jewelry, keys, beaded chains) could complete an electrical circuit (short circuit), causing the battery to become very hot, which could cause damage or injury.

Promptly dispose of used batteries in accordance with local regulations.

Contact your local recycling center for proper battery disposal.

Warning: Never dispose of batteries in a fire because they may explode.

battery installation


Slide the battery door up until it is released.


Remove battery door.




Insert battery as shown below. Push the battery down until it snaps in place.

charge using the charger


Pull out the connector cover, and insert the charger into the accessory connector on your phone as shown.


Replace the battery door.

battery charging

New batteries are not fully charged.


Plug the other end of the charger into the appropriate electrical outlet.

When you charge the battery, the battery level indicator at the upper right of the screen shows charging progress. At least one segment of the indicator must be visible to ensure full phone functionality while charging.

charge from your computer

You can partially charge your phone’s battery by connecting a Motorola-approved essentials


USB cable from your phone’s micro-USB port to a high power USB connector on a computer (not a low-power one, such as the

USB connector on your keyboard or buspowered USB hub). Typically, USB high-power connectors are located directly on your computer.

Note: The phone will be charged at a slower rate than it is charged with the rapid charger.

Your computer must be turned on, and you must have correct software drivers installed on your computer. If the Phone is off when the USB cable is connected between the computer and the phone, the phone will power up in charging mode. This mode allows the phone to charge fastest and quickest.

Note: If the battery is very low, the phone will not turn On, but it will continue to charge at a low rate. The phone will power up in charging mode when the battery has been charged to approximately 5% of its capacity. For faster


essentials charging under a very low battery condition, it is recommended to use the rapid charger supplied with the handset.

If the phone is turned on while charging from a computer, it will not fully charge the battery.

In this case, the battery charge will be maintained approximately between 80% and

95% of the battery's capacity. Cables and software drivers are available in Motorola



data kits, sold separately.

Tip: Motorola batteries have circuitry that protects the battery from damage from overcharging. Of course, unplugging the charger from the wall will prevent the battery from overcharging.

turn it on & off

To turn on your phone, press and hold


for a few seconds or until the display turns on.

To turn off your phone, press and hold


for two seconds.

Note: If you press


for more than four seconds, the handset will power “On” on

“Transmitter Off” mode. See “transmitters” on page 45.

make a phone call

Enter a phone number and press


to make

a call or use a voice name. See “voice names” on page 49.

Note: For best call quality avoid covering the antenna with your hand.

To hang up press



answer a phone call

When your phone rings and/or vibrates, you have the following options to answer:


If you want to answer the call on the handsfree speaker phone, press the speaker key s with the flip closed. To hang up press the smart key (.


If you want to answer the call using the handset, just open the flip and press



To hang up press


or close the flip.

Note: You must have the Flip Activation feature

On. See “advanced calling” on page 65.



make a private call

With Private calls service, you use your phone as a long-range, digital 2-way radio using oneto-one Private calls or one-to-many group calls.

Your Private ID is the number at which you receive one-to-one Private calls.

Talkgroup numbers are numbers through which you receive one-to-many group calls.

Your Mike sales representative creates

Talkgroups for you and assigns each Talkgroup to a Talkgroup number. You can choose a name for each of your Talkgroups when you create entries for them in Contacts.

to make a private call


Enter the Private ID you want to call.


Press and hold the PTT button. Begin talking after your phone emits a chirping sound.




Release the PTT button to listen.

To end the call press O.

Note: A Private call ends automatically if there is no activity on the call for a few seconds.

Tip: To let someone know you want to talk to them on a Private call, press

- under Alert.

answer a private call


When your phone emits a chirping sound or vibrates to indicate you are receiving a

Private call, wait for the caller to finish speaking.


Press and hold the PTT button and begin talking after your phone emits a chirping sound.


Release the PTT button to listen.

To end the call press

under Exit.

store a phone number or private ID

You can store a phone number or Private ID in





> Contacts > [New Contact].


Enter a name for the new entry. Each entry’s name can contain up to 20 characters.


Select Ringer if you wish to assign a specific ring tone to that phone number.


Select a type for the entry (Mobile, Private,

Work1, Work2, Home, Email, Fax, Pager, Talkgroup, IP or Other). To store a Private ID, choose



Enter the number for the entry and press

- under Done to save the entry.

Tip: Before saving the entry, you can save more information. You can store E-mail addresses, IP addresses, or Talkgroup IDs.

You can assign each number a speed dial number and voice name. You can also create

Contact entries that are groups of Private IDs called Group IDs.

After you have saved the number, the new

Contacts entry is displayed.

call a stored phone number or private ID

Shortcut: From the home screen press

- under Contcs or

Find it:


> Contacts


Scroll to the Contacts entry.

Tip: By pressing the first letter of the name of the Contacts you want, you will be essentials


taken to all the contact names starting with the letter you pressed.


If the Contacts entry contains more than one number, scroll left or right until the type of the number you want to call is displayed (Mobile, Private, Work1, Work2, Home, etc.).


If you choose a phone number, press

S to call the entry.


If you choose a Private ID or Talkgroup ID, press and hold the PTT button to call the number.

Tip: If the Contacts entry you scrolled to contains a Private ID, you can make an instant

Private call to that Private ID by pressing and holding the PTT button, even if the Private ID is not the type of number displayed.

your phone number and

Private ID

Find it:


> My Info

Tip: Want to see your phone number or

Private ID while you’re on a call? Press



My Info.

text messages

Text messaging allows you to send and receive short text messages to and from other Mike handsets. Messages you receive appear on your handset’s display and in the text message inbox.

Note: The messaging menus may look slightly different, depending on the messaging setup of your phone.

Note: The Message LED will be activated when you receive a new SMS/MMS/voice



mail/NetMail/OAP alert. It will remain on until there are no unread items in Message Center or until it reaches the 30 minute timeout.

set it up

Before you begin using text messaging, you may need to set up your signature, service center number, and expiration information.

Shortcut: From the home screen press

- under Msgs >


> Text Msg Setup.


Find it:


> Messages >


> Text Msg Setup

The following options become available:


Signature: Enter your signature (up to 11 characters long).

Delivery Rpt: Set this option to On if you want your phone to show you when the message has been delivered.


Srvc Cntr No: Enter the phone number of your service center. If you do not know this number, contact your service provider.

Expire After: This is the amount of time messages you send are saved at the service center if they cannot be delivered.

After this period, they are discarded.

Scroll to select the number of days you want your messages to be saved.

Cleanup: Controls how long messages remain in the Inbox and Outbox before they are deleted.


- under Done to save the information you entered.

receive a text message


To view the message press

- under Read.




To dismiss the message notification press

- under Exit.

Note: If your phone is powered off when you receive a text message, your phone notifies you the next time you power it on. If you are out of your coverage area, your phone alerts you when you return to your coverage area.

Tip: While reading a text and numeric message that contains a phone number, you can press


to call that number.

read from the message center


From the home screen press

- under

Msgs > Inbox > Text Inbox.


Select the message you want to read or press the number of the message you want to read. If the message fills more than one screen, scroll to read it.

Tip: Scrolling through one message lets you view the next message.




To reply to the message, press

- under

Reply or to see all other choices, including forwarding and deleting the message, calling the sender, or storing the sender’s number in Contacts, press



create and send text messages


From the home screen press

- under

Msgs > [Create Message] > [Create Txt Msg].


Select Inbox > Text Inbox, or Outbox > Text Outbox, or Drafts > Text Draft.


To address the message use the keypad to enter the phone number of the person you want to send the message to and press




- under Browse, and select Recent

Calls, Contacts or Memo to find the number you want.


Select Msg and enter the text of the message or to use a quick note press

- under Browse and scroll to the quick note you want.




> Set Send Method and select Text,

Fax, x400, Paging, Email, ERMES, or Voice.


If you want to send the message, press

- under Send or to delete the message without sending it, press

- under Cancel.

Note: If you want to request confirmation of delivery press


> Delivery Report > On.

use drafts

When you save a message as a draft, it is saved in the drafts folder.

Shortcut: From the home screen press

- under Msgs > Drafts > Text Draft.


Select the draft you want to edit. You also have the choice to create new text messages from this menu.


To edit the fields you want to change, follow step 2 through step 5 in “create and send text messages” above.

resend text messages

Shortcut: From the home screen press

- under Msgs > Outbox > Text Outbox.


Scroll to the message you want to resend or press the number of the message you want to resend.



- under Resend.

delete sent text messages

Shortcut: From the home screen press

- under Msgs > Outbox > Text Outbox.


Scroll to the message you want to delete.



- under Delete.



- under Yes to confirm.



delete all unlocked sent messages

Shortcut: From the home screen press

- under Msgs > Outbox > Text Outbox.


Press M > Delete All.



- under Yes to confirm.

manage memory

Your text inbox, outbox, and drafts folder have a set amount of memory available for storing messages.

The text inbox holds 20 messages. If the text inbox is full, you cannot receive messages until you delete some.

The outbox and drafts folder share memory space. Together they can hold 30 messages.

If the outbox and drafts folder memory is full, you cannot send messages or save drafts until you delete some.

To view the amount of memory available in your text inbox:

Shortcut: From the home screen press

- under Msgs >


> Text Msg Setup > Mem Mtr-Inbox.

To view the amount of memory available in your outbox and drafts folder:

Shortcut: From the home screen press

- under Msgs >


> Text Msg Setup > Mem Mtr-Other.

using your handset as a modem

You can use your handset as a modem with a laptop, handheld device, or desktop computer. In order to use your handset as a modem, you must create a connection between your handset and the other device.



connect with a USB cable

Use a USB cable to connect your handset to a laptop, handheld device, or desktop computer.


Pull out the connector cover, and insert the charger into micro USB connector on your phone as shown.


Insert the data plug into the data port of the other device.

When used as a modem, your handset is enabled for Packet Data transfer mode, which is used for small file transfers such as email.

Note: To use these services, you must install the iDEN Wireless Data Services software

(available separately). For more information on setting up your computer and your handset for packet and circuit data calls, contact your service provider.


Your handset comes with a battery, and a charger.

To order additional accessories, log on to our

Web site or contact your Mike Dealer.

for more information

If you have questions about your handset, contact your Mike Dealer or TELUS Client




main attractions media center

The media center lets you access pictures and audio recordings stored in your phone’s memory.

The following audio recordings can be accessed through the media center:

Voice records

Musical ring tones in the list of ring tones

Audio recordings downloaded to your phone

Items in the media center can be sent with

Bluetooth. See “bluetooth®” on page 36.

Pictures in the media center can be sent in

Private calls using Send via PTT. See “PTV features” on page 27.

Audio files supported by the Media Center include:






Sampling Rates/Bit Rates

8 KHz/8 kbps

8 KHz

8 KHz/8 kbps

8 KHz/64 kbps

Image files supported by the Media Center include:



Max. Image Size (in pixels)

640 x 480


main attractions





Max. Image Size (in pixels)

640 x 480

640 x 480

127 x 127


The camera with a digital viewfinder in your handset takes pictures. You can save these pictures in your phone’s memory. You can access these saved pictures through the media center.

You can send the pictures you take either in

Private calls or with Bluetooth. You can also set them as your phone’s wallpaper.

access the camera

There are many ways to access the camera.

The simplest way is to press e.

To take pictures aim the camera lens on the flip and press

- under Capture or press r.

To save the picture, press r.

To discard the picture without saving it, press

- under Discard.

From the camera viewfinder, you can press

M to enter Menu Options.

The following options become available:


Media Center: Opens the Media Center application.

Lighting: Turn on the spothlight On before taking a picture in low light conditions. You can set it up to be Normal or Low Light.

main attractions



Self Timer: Delay capturing the picture for a selected number of seconds. The values are: Off (default), 10 seconds, 15 seconds, and 20 seconds.

To turn off the timer before the picture is captured, press

- under Cancel.

Picture Quality: Adjust the picture quality to

Normal or Fine.

Picture Size: Set up the picture size to 640x480,

320x240, 160x120, 128x96, or 128x160. You can also set picture size from the viewfinder by pressing left and right.

access the media center

You can access the media center from the camera at any time by pressing M > Media

Center, except when you are using the Camera

Setup menu or viewing the memory screen.

The media center contains all your pictures, and music files located on your phone’s memory. Use the * or the # to filter your results.

customize the camera

Find it:

e > M > Camera Setup

The following options become available:


Ask for Name: If this option is On, you are prompted to enter a name for each picture before saving. Otherwise, pictures are automatically saved with the date and a number as their names.

Shutter Sound


Set the default sound the camera makes when is taking a picture.

Default Size


Sets the default value for the Picture

Size option.


main attractions


Default Quality: Sets the default value for the quality of the picture.

PTV features

With Push To View features, your phone can send and receive the following items through Private calls with other phones that have this capability:



Datebook events

My Info

Contact information

You can choose to send My Info and contact information to any Private ID.

You can choose to send pictures and events to the Private ID you are engaged in a a

Private call with, Private IDs on the Recent Calls list, and Private IDs stored in Contacts.

When you make or receive a Private call, your phone automatically determines whether the phone you are engaged in a Private call with is able to receive each of these items. Your phone saves this information for as long as the Private ID is on your Recent Calls list or is saved in your Contacts. Your phone updates the saved information each time you make or receive a call to or from that Private ID.

You can turn your phone’s ability to send and receive pictures and events on and off.

Note: You cannot send PTT feature items during Talkgroup calls.

1. Additional charges may apply.

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send pictures

You can send pictures stored in Media

Center through Private calls. The picture you send appears on the Private call recipient’s display.

If the recipient accepts the picture, their phone saves the picture.

Note: You cannot make or receive Private calls while transmitting or receiving a picture.

send a picture during a call


While in a Private call, press

- under

Picture or press M > Use PTT Feature > Send


A list of pictures that can be included in a

Private call appears.


Select the picture you want to send.


Press the PTT button to send the picture.


Wait while the picture is transmitted. The

Private call is temporarily interrupted while a picture is transmitted.


When prompted, press the PTT button to resume the Private call.

start a call by sending a picture

from Media Center

Find it: M > Media Center


Select the picture you want to send.


Press M > Send Via... > Send via PTT.

A list of contacts that have Private IDs and are able to receive pictures appears.


Select the name of the person you want to send the picture to.


Press the PTT button to send the picture.


When prompted, press the PTT button to resume the Private call.


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from the PT Manager:

Find it: M > PT Manager > Send Picture


Select A Contact, or A Recent Call to see a list of entries that can receive pictures.


Select the entry containing the Private ID you want to send the message to.


Select the picture you want to send.


Press the PTT button to send the picture.


Once picture has been sent, when prompted press the PTT button to resume the call.

receive a picture

When someone sends you a picture, your phone emits a tone or vibrates and a message appears asking if you want to accept the picture.

Pictures you receive are saved to your phone’s memory. They are accessible through Media


When you see a message asking if you want to accept the picture, press Yes to accept or No to decline.

Tip: If you want to stop the transmission before it is finished, press



Note: The first time you accept a stored picture after turning the phone on, Picture Fees

May Apply. Continue? appears and you are prompted to respond. Press

- under Yes to accept the picture.

clear a picture from the display

If you want to clear a picture from your phone’s display while still on a call, press M

> Clear Screen.

The picture will not appear on the display again the next time you receive a call from main attractions


person who sent it. This does not delete the picture from Media Center.

send events

You can send an event already stored in your phone’s Datebook or create a new Datebook event to send. When you create a new event to send, the event is stored to your Datebook.


While in a Private call, press M > Use PTT

Feature > Send Event.

Note: If these options do not appear on the context-sensitive menu, the Private ID you are engaged in the Private call with is not able to receive Datebook events.


If you want to create a new Datebook event to send, press

- under New and create the event.


If you want to chose an event from

Datebook, select the event you want to send.


If the event is a recurring event: Select This

Event Only to send only the event selected.

Select Repeat Events to send all occurrences of the event.


Press the PTT button to send the event.

Note: Datebook events can also be sent from the Recent Calls list, the PT Manager or the Datebook.

send My Info


While in a Private Call press M > Send via

PTT, and push the PTT button to send.



From the home screen press M > My Info

> M > Send via PTT and push the PTT button to send.


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set my info sending option

You can control what portion of the information in My Info is sent and whether it is sent automatically in every call or only when you choose to send it.

Find it: M > PT Manager > Configure > PTT My Info >

Info to Send


Select or remove the fields you want to send.



- under Done.

The information your phone sends always includes My Name and Private. You may also send

Line 1, Line 2, Carrier IP, and Circuit Data depending on your sending options. automatic sending

To control whether you send your information automatically:

Find it: M > PT Manager > Configure > PTT My Info >

Auto Send


Select On or Off.

When you make a call in which your information is sent automatically, the name you entered in the My Name field of My Info appears on the display of the recipient’s phone, even if your name and Private ID are not stored in the recipient’s Contacts.

send contact information


While in a Private Call press M > Use PTT



Select Send Contact and select the contact information you want to send.


Push the PTT button to send.



From the home screen press M > PT

Manager > Send Contact.

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Enter the Private ID number of the person you want to send the Contact information to or press

- under Browse.


Select from Recent Calls, Contacts, or Memo.


Select the contact information you want to send and push the PTT button.

turn PTT features on and off

You can turn your phone’s ability to send and receive messages, pictures, and Datebook events on and off.

You cannot turn your phone’s ability to send and receive My Info and contact information on and off.

Find it: M > PT Manager > Configure


Select On/Off PTT.


Check or uncheck Pictures and/or Events.

one touch PTT

Find it: M > PT Manager > Configure > One Touch PTT

One Touch PTT sets your phone to do any of the following each time you press the PTT button from the home screen:


Off: Nothing happens when you press the

PTT button from the home screen.

Last Call: Call the most recent Private ID or

Group on the recent calls list.

Assigned No.: Call a Private ID you assign.

Enter the number using your keypad, or press

- under Search. Select Contacts, Recent

Calls, or Memo.

Note: If you are entering a Talkgroup number, enter

# before the number.

PT Manager: Go to PT Manager. See “PT manager” on page 33.


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Send Picture: Go to the first screen to send

pictures. See “send pictures” on page 28.

Send Event: Go the the first screen to send a

Datebook event.

Send My Info: Go to the first screen to send My

Info. See “send My Info” on page 30.

Send Contact: Go to the first screen to send a

contact. See “send contact information” on page 31.

PT manager

The PT Manager lets you quickly access PTT features, and other Private call features, from the main menu. You can also access the One

Touch PTT feature.

Find it: M > PT Manager


Select Send Picture, Send Event, Send My Info, or

Send Contact. After choosing what PTT item you are sending, select a contact and press the PTT button to send.



Select Configure to configure your PTT My Info,

One Touch PTT, or On/Off PTT.

Mike’s wireless web services

Your handset is equipped with a microbrowser that can be used to access

Mike's Wireless Web Services and other upto-the-minute information. You can view specially designed text versions of popular

Internet sites that provide news, sports, weather, entertainment, stock quote sites, and other useful information. main attractions


access the microbrowser

The first time you use the microbrowser, you will be required to go through a security setup process that takes approximately one to three minutes. Please follow the on-screen prompts to complete the security setup process. This setup process will only occur the first time you use the service.

Find it:





Once connected, the Homepage (or the last page visited) will be displayed. To access the Home menu page from any other menu in the microbrowser, press



To view additional text while visiting a site, use the navigation key to scroll to read it.

navigate the microbrowser

When you use the microbrowser, some keys on your handset operate differently than during a normal phone call. These keys are explained below:




Home key - press to return to the default Home page (the page first seen when you launch the browser). Press and hold for two seconds to exit the browser.

Asterisk/Back key - press to return to the previous page viewed before the current page.

0/+ Next key - press after using the back key to return to the original page viewed.


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access the browser menu


Press and hold


to access the browser menu.


Scroll to select the desired option.



- under Ok to initiate the option.


Exit Browser - closes the browser and returns you to the idle screen. Use this option when you want to return to the page currently viewed at a later time, without navigating through the entire menu structure again.

Reload - reloads the current Wireless Web page viewed, refreshing the information with the most current from the information provider.

Home - returns you to your default Home page, the first page you see when launching the microbrowser.


Bookmarks - allows you to access bookmarks you have created using the Bookmark option.

Mark Site - identifies sites you would like to visit easily and quickly from your microbrowser.

About - contains information about the version of the browser loaded on your handset.

Advanced Options - helps troubleshoot any service issues you may have with your browser.

end the microbrowser session

At any point in the session, press and hold

E for two seconds to exit the microbrowser.

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Your phone supports the use of wireless

Bluetooth headsets.

Find it: M > Bluetooth

The Bluetooth connection menu contains an option to search for audio devices.

turn Bluetooth On or Off

You can turn your phone’s Bluetooth feature on or off. While Bluetooth power is on, your phone can communicate with other devices.

Find it: M > Bluetooth > Setup > Power > On


Select Name if you wish to assign a name to your handset.


Select Find Me Time to determine the amount of time in which your handset can be found by other Bluetooth devices.

Tip: You can turn off Bluetooth if you want to prolong battery life or if you enter an area where Bluetooth is prohibited.

Note: When the Bluetooth connection is activated, a Bluetooth LED indicator will be lit above the external display.

make a Bluetooth connection

connect your phone with a Bluetooth headset

Find it: M > Bluetooth > Hands Free > [Find Devices]


Follow the instructions on your Bluetooth headset to set it up to be found.


Once your Bluetooth headset is set to be found press

O on your handset. Your phone will scan the Bluetooth headset until it finds it. Press O when you see the name of the Bluetooth headset on your screen.


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Your phone requires that you create a bond in order to connect with a Bluetooth headset. Press

- under Yes when you are prompted to bond with the headset.


Enter the Bluetooth pass key.

Some Bluetooth devices ship with

Bluetooth PINs. Please refer to your

Bluetooth device’s user guide to locate this information.

If a device ships without a Bluetooth PIN, then refer to its user guide to set the PIN on that device. To establish a connection to that device, enter the same PIN for both your phone and the device. For example, if you enter 1234 as the device’s

PIN, then enter 1234 as your phone’s PIN.



- under Ok.

Note: This handset offers a Bluetooth auto pair feature with auto pair compatible

Motorola devices. When bonded via

Bluetooth with a certain device, the pin will not be required.

connect your phone with another device

Find it: M > Bluetooth > Link To Devices


Select the device you want from the list of found devices on your screen.


Create a bond if you are prompted to do so.

Tip: If you have previously connected to a device, the device will be stored on your phone so you can connect with it easily.

use Bluetooth during a call

You can connect with available Bluetooth devices during a call.

Note: If the Handsfree Devices list contains only one device, then your phone will automatically try to connect to that device.

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While in a call, press M > Use Bluetooth.



- under Yes to power On



Select the audio device you want to connect to from the list of Handsfree Devices.

send information via Bluetooth

You can use your phone to send Contacts entries, or Datebook events to another

Bluetooth device.

The receiving device must be within 32 feet

(10 meters) of your phone in order to connect with yours.

Note: Files sent or received may be up to 200 kb, depending on your service provider.

send Contacts

Shortcut: From the home screen press

- under Contcs.


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Select the contact you want to send.


Press M > Send Via... > Bluetooth.



- under Yes to power On



Select the device you want to transfer the contact information to.


Search for the device by selecting [Find



If prompted, bond with the device.

Your phone connects with the device and transfers the contact.

send a Datebook event

Find it: M > Datebook


Select the datebook event you want to send.


Press M > Send Via... > Bluetooth.

If the event you select repeats, then you will be prompted to choose whether to send the selected instance of the event or all instances of the event.

To send only the selected instance of the event, select This Event Only.


To send all instances of the event, select

Repeat Events.



- under Yes to power On



Select the device you want to transfer the contact information to.


Search for the device by selecting [Find



If prompted, bond with the device.

Your phone connects with the device and sends the datebook event.

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See page 1 for a basic phone diagram.


The home screen shows when you turn on the phone. To dial a number from the home screen, press number keys and



Note: Your home screen may look different.


10:05 am 4/17

Soft key labels show the current soft key functions. For soft key

- locations, see

page 1.

status indicators

Status indicators are shown at the top of the home screen:

1. 2. 3. 4.

5. 6. 7.


10:05 am 4/17


Signal Strength Indicator: Vertical bars show the strength of the network



connection. You can’t make or receive calls when 1 or 0 shows.


Active Phone Line: 1 indicates phone line

1 is ready to make calls.


Speaker Off: Sounds associated with

Private calls and group calls are set to come through the earpiece rather than through the speaker.


Ringer Off: Your phone is set to not ring.


Message Indicator: Shows when you receive a text message.


Packet Data: Your handset is ready to transfer packet data or is transferring packet data.


Battery Charge Indicator: A fuller battery indicates a greater charge. Recharge the battery when your phone shows Low


text entry

Some features let you enter text.

Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when text messaging).

change the character input mode:


When you see a screen where you can enter text, press


to change the character input mode.




Select one of the following options:

entry modes

Alpha Press a key several times for each character.

Word Enter words using a predictive text entering system that lets you enter a word with fewer keypresses.



Enter symbols.

Enter numbers by pressing the numbers on the keypad.

Languages Lets you select the input language.

Tip: When entering text, press and hold


to change letter capitalization (Abc > ABC > abc).

word mode

Word English Text Input lets you enter text into your phone by pressing keys just once per letter.

Word English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word. (The word may change as you type.) enter a word using Word Character



Select the Word character input mode.


Press the corresponding keys once per letter to enter a word (for example, to enter the word Jeff, press

5 3 3 3

(If you make a mistake, press

- under


Delete or

* to erase a single character.

Press and hold

- under Delete or


to delete an entire entry.)




To accept a word and insert a space, press



alpha mode

enter characters by tapping the keypad:


Select the Alpha mode.


Press the corresponding keys repeatedly until the desired letter appears. (For example, to enter the word Jeff, press

5 once,


two times,


three times, and


three times again. If you make a mistake, press

- under Delete to erase a single character. Press and hold

- under

Delete to erase an entire entry.)

By default, the first letter of an entry is capitalized and the following letters are lowercased. After a character is entered, the cursor automatically advances to the next space after two seconds or when you enter a character on a different key.

Characters scroll in the following order:














Space . 1 ? ! , @ & : ; “ - ( ) ‘ ¿

£ $ ¥

¡ %

A B C 2 Á Ã Â À Ç

D E F 3 É Ê È

G H I 4 Í Ì

J K L 5

M N O 6 Ó Õ Ô Ò

P Q R S 7 ß

T U V 8 Ú Ü Û Ù

W X Y Z 9

+ - 0 * / \ [ ] = > < # §


Back basics



Press the volume keys up or down to:

turn off an incoming call alert

change the earpiece volume during calls

change the ringer volume from the home screen

Tip: You can quickly set your ringer to

Vibrate All by holding the down volume key in the home screen.

navigation key

Press the navigation key

up, down, left, or right to scroll to items in the display. When you scroll to something, press O.

handsfree speaker

You can use your phone’s hands-free speaker to make calls without holding the phone to your ear.

During a call press the speaker key s to turn the hands-free speaker on.

The hands-free speaker stays on until you press the speaker key or end the call. The next phone



call will redirect the audio back to the earpiece.


Note: Consult airline staff about the use of the Transmitters feature during flight. Turn off your phone whenever instructed to do so by airline staff.

Transmitters turns off your phone’s calling features in situations where wireless phone use is prohibited, but you can use the phone’s other non-calling features when Transmitters turned Off.

Find it: M >


> Advanced > Transmitters > Off

use GPS with map software

Your phone is enabled with a highly-capable

GPS receiver that sends location information to a USB port on a PC, laptop, or PDA.

Note: No serial port connectivity is provided by your phone. Applications on the host device which are expecting to receive the

GPS location information via a serial port must instead use a Virtual Serial Comm Port.

The data sent to the host device is formatted as prescribed in the National Marine

Electronics Association 0183 V3.0 (NMEA-

0183) standard. As such it supports the following sentences: GGA, GLL, GSA, GSV,

RMC, and VTG.

This handset is not a full NMEA-0183 compliant device supporting electrical RS-422/

RS-232 connectivity as dictated by the NMEAbasics


0183 standard. Consequently it's unsuitable for conventional marine NMEA-0183 equipment use. Its intended use is for normal

"terrestrial" mobile users who want to enable their USB hosting computing devices such as a PC, laptop or PDA with the phone's highlycapable GPS functionality.

get connected


Slide open the phone's bottom connector and insert a micro-

USB cable into the phone's bottom connector.


Insert the other end of the micro-USB cable into a vacant USB receptacle of your host device. A virtual USB Comm Port will be created on your host device upon successful enumeration of the phone as a



USB Communications Device Class device.

Note: A mini USB to micro USB adapter may be required to connect other devices.


Ensure no application in your host device is using the created COMM port. You may need to ensure that the created virtual COMM port settings are set as follows:

• Bits per second: 4800

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None.


Start the GPS application on your host device. Set the GPS application to start accepting NMEA-0183 formatted data from the created Virtual COMM port.


Set your phone to start sending NMEA-

0183 formatted location information.

Find it: M > GPS > Interface > NMEA OUT > On

Your phone is now actively sending location

NMEA-0183 formatted GPS data to your USB host device.

To stop your phone from sending location data:

Find it: M > GPS > Interface > NMEA OUT > Off

Note: Each time you power your phone Off,

NMEA OUT is automatically set to Off and you need to manually restart it using the menu selections above.

Your USB host device will generally provide charging power (5V, up to 500mA) to your phone via the micro-USB cable therefore no other charging power to it will normally be required. However some laptops may require that you provide external AC/DC power to the laptop in order for it to provide full 500mA charging current capability to the phone. basics



To make and answer calls, see page 15.

recent calls

The Recent Calls list contains information associated with calls you have made and received and call alerts you have received.

When you send or receive Private calls, the

Recent Call list contains the following PTT items with those calls:



My Info


The recent calls list displays up to 20 of the most recent calls and call alerts.



Find it:


> Recent Calls

Tip: You can also access the Recent Calls list by pressing the navigation key down.


Scroll through the list.


Highlight the item you want to view or perform some action on.


To view more details of the item press


store an item to contacts from recent calls

Phone calls, Private calls, My Info received from other phones, or Contacts entries received from other phones can be stored to the Contacts list from the Recent Calls list.

Find it:


> Recent Calls


Scroll to or select the item you want to store.



- under Save to store the information as a new entry in the

Contacts list.



If Save is not one or you options, press


> Update Contacts. And select the contact you want to update.



- under Done to save your changes.


To redial your last outgoing phone call, press and hold N or push the PTT button if it was a private call.

voice names

You can place calls by speaking comands to your phone if you have previously assigned a voice name to your contacts.

assign voice names to contacs



- under Contcs and select [New



Assing a name, phone number and select



Select Voice Name and follow the prompt to record the voice name.



- under Back and - under Done to save the entry.

place a call using voice command


From the home screen press and hold the speaker key s until you are prompted to say the voice name.

The handset will automatically place the call.



caller ID

Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, just follow these easy steps.

To block your phone number from being displayed for a specific outgoing call:



* 6 7



Enter the number you want to call.





To permanently block your number, call TELUS

Client Care.

call forward

Call forwarding sends calls to the phone numbers you specify. You can forward all calls to one number or forward missed calls to


calls different numbers depending on the reason you missed the call. You can forward phone lines 1 and 2 independently.

Find it: M > Call Forward


To forward all calls select All Calls and select

To to enter the phone number you want all your calls forwarded to.



You can specify a forwarding number for each type of missed call by selecting

Detailed and choosing the following options:

If Busy: When your handset is on a call or transferring data.

If No Answer: When you do not answer on the first 4 rings.

If Unreachable: When your handset is out of coverage or powered off.

emergency calls

TELUS programs one or more emergency phone numbers that you can call under any circumstances, even when your phone is locked or the SIM card is not inserted.

Note: Emergency numbers vary by country.

Your phone’s preprogrammed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.

Your phone supports emergency calling.

Emergency phone calls can be made even when your SIM card is blocked or not in your phone.

Dial 911 or your local emergency number to be connected to an emergency response center. If you are on an active call, you must end it before making an emergency call.

When you make an emergency call, your phone’s GPS Enabled feature can help emergency service personnel find you, if you are in a location where your phone's GPS antenna has established a clear view of the open sky and your local emergency response center has the equipment to process location information. Because of the limitations of this feature, always provide your best knowledge of your location to the emergency response center when you make an emergency call.

Note: Emergency calls cannot be placed while the keypad is locked.

Note: If you have not registered on the network, emergency calls cannot be placed while your SIM card is in your phone.

international calls

If your phone service includes international dialing, press and hold 0 to insert your local calls


international access code (indicated by +).

Then, press the keypad keys to dial the country code and phone number.

You can additionally enable a predefined prefix to the dialing number by using Prepend dialing.

Find it: M > Settings > Phone Calls > Prepend


Select Prepend and set it to On.


Select Number and add the prefix number of your choice.

When the Prepend feature is set to On, the predefined prefix is inserted to the front of the number that you are dialing.

Except that the number is led by "*", "00",

"011" or the number contains "+".

Note: You can also use Prepend temporarily when the feature is set to Off. For example, enter the phone number from the home screen and press M > Add Prepend. The temporary prepend will be inserted to the number you are dialing.

speed dial

Each phone number stored in Contacts is assigned a Speed Dial number, which you can use to call that number.


From the home screen, use the keypad to enter the Speed Dial number assigned to the phone number you want to call.







turbo dial

The first nine entries in your contacts are set for turbo dial. They can be called by pressing and holding the speed dial number

(1 through 9).



voice mail

Note: To receive voice mail messages, you must first set up a voice mail account with TELUS.

receive a message

When you receive a voice mail message, New

VoiceMail Message appears on the display.

To call TELUS voice mail system and listen to the messages, press

- under Call.

To dismiss the message notification:

If the flip is closed, press the smart key ( on the top.

If the flip is open, press

O, Back, or close the flip.

If the caller leaves a message, this icon y appears on the display, reminding you that you have a new message. Additionally, the

Messaging LED indicator will light up.

Note: By default, the Messaging LED indicator will turn off after 30 seconds.

advanced voice mail with fax

Mike's Advanced Voice Mail with Fax allows you to receive faxes directly to your handset and store them along with your voice messages until you are ready to print. Follow the voice mail prompts to print the fax to a fax machine. It ensures privacy, convenience and eliminates the need for a separate fax line.

When you subscribe to Mike's

Advanced Voice Mail with Fax, you will receive a fax number from your point of feature activation. If you have not received a fax number, please contact the nearest

TELUS dealer or call TELUS client care.

Please see for more details of TELUS Voice Messaging services.



fax mail Indicator

Your handset is equipped with a Fax Mail indicator to notify you when you have received a fax through Mike's Advanced Voice

Mail with Fax.

Shortcut: From the home screen press

- under Mesg > Fax Mail.

When you receive a new fax, New FaxMail

Message appears on the display.

Your handset will alert you audibly until you press

- under Call or - under Exit.

net alerts

When you receive a Net Alert, a notification appears on the display.

If you dismiss the notification, this icon w appears on the display, reminding you that you have a new message.

Mike’s Talk Around


Mike’s Talk Around allows direct two-way handset-to-handset communications between two or more handsets equipped for Mike’s

Talk Around. You can make and receive Mike’s

Talk Around calls even when network service is not available. You can talk to anyone on your code and channel within your range.

Note: Range will vary based on terrain, manmade structures and atmospheric conditions.

Mike’s Talk Around allows you to use code or private mode operation, use up to 10 channels and communicate with standalone Mike’s Talk

Around radios.

Note: Mike’s Talk Around is not compatible with older Family Radio Services products.

The following features and main menu items will not be available while in Talk Around mode:



On-network phone calls

On-network Private calls

Data transmission

Incoming message notification

Musical ring tones

Call forwarding


Call Timers

Call alerts

Voice records

set your phone to Mike’s Talk


Find it: M > Talk Around > Go To TA.

After a few seconds, the Talk Around idle screen appears. The channel you are set to appears on the first line of the display, the code you are set to appears on the second line of the display and TA Ready appears just above the softkeys.

Note: When switching from the network to

Talk Around, the last channel and code that were set appear on the Talk Around idle screen.

While in Talk Around, this icon m appears on the display, indicating that there is no network signal and Talk Around is active.

Phones used in Talk Around mode should be a minimum of 6 feet apart to maximize performance and improve transmission range.

exit Talk Around

Find it: M > TA Options > Exit TA.

The following message displays: Switching to

Network Please Wait. After a few seconds, the network idle screen appears.



channels and codes

Your phone has 10 channels and 15 codes.

Channels are divided into sets of frequencies that allow you to make and receive Talk

Around calls. Other parties may also be talking on the same channel.

Codes help minimize interference from unwanted messages and other disturbances when you are on the same channel as others.

To have a conversation, all parties must be on the same channel and code. For private Talk

Around calls, the person you are calling must be in Talk Around and set to the same channel to receive your call.

Note: When making a code call, all parties that are on your code and channel can hear your conversation.

set a channel


From the Talk Around idle screen, press

- under Edit.


Scroll to Channel and press

- under Edit.


Select a channel number from 1 to 10.


When you are finished, press

- under

Back to return to the Talk Around idle screen.

set a code


From the Talk Around idle screen, press

- under Edit.


Scroll to Code and press

- under Edit.




Select a code number from 1 to 15 or one of the following options:


Receive All:

Sets your phone to receive Talk Around transmissions from any phone that is set to the same channel, regardless of the code

(1-15). When you receive transmissions with the code set to Receive All, the display changes from Receive All to the code on which the transmission was received.

Tip: You can reply to an incoming call within

6 seconds after hearing the short ending beep by pressing the PTT button.

Note: You cannot initiate a code call when the code is set to Receive All. If you push the

PTT button with the code set to Receive All, you will receive an error message.


Pvt Only

Allows you to have a private conversation with another person using Talk Around.

When on a private Talk Around call, no other parties can hear your conversation. In order to make a private Talk Around Call, you must use the valid 10-digit Personal

Telephone Number (PTN) of the person you are calling. The person you are calling must be in Talk Around and set to the same channel to receive your call.

Note: An error message will occur if you don’t use a valid PTN, or the person that you are trying to reach is not in Talk Around, or is set to a different channel or out of range.


When you are finished, press

- under

Back to return to the Talk Around idle screen.



make and receive code calls in

Talk Around

To make a code call in Talk Around:


Push and hold the PTT button. TA Transmit appears on the first line of display. Begin speaking after your phone emits the Talk

Around tone.


Release the PTT button to listen.

Note: The tone emitted from your phone when using Talk Around is 4 beeps and sounds different from the standard tone heard with on-network Private and group calls.

You could receive an error message if there are no parties on your channel or code, or if you are out of range.

When you receive a code call using Talk

Around, Receive appears on the first line of the display.



Note: An incoming Talk Around call can be terminated at any time by pressing P.

make a private Talk Around call


Enter the 10-digit PTN of the person you want to call on your channel, or press

- under Contacts and select a contact, or scroll to a number in the recent calls list.


Push and hold the PTT button. Begin speaking after your phone emits the Talk

Around tone.


Release the PTT button to listen.

The number or name of the person you are calling will appear in the first line of the display.

receive a private Talk Around call


The number or name of the person who initiated the call will appear in the first line of the display.


You can reply within 6 seconds simply by pushing the PTT button.

end a private Talk Around call

A private Talk Around call will end if there is no communication for 6 seconds.

Note: A private Talk Around call may be interrupted during the 6 second idle time by another code call or private call.

make emergency calls while in

Talk Around mode

If you attempt to make an Emergency 911 call while in Talk Around mode, your phone will automatically exit Talk Around mode and attempt to find a network signal.

Note: If you are out of network coverage your phone will not be able to make an emergency

911 cellular call until you go back into the network coverage area.

You must wait until the phone reconnects to the network before attempting to make an emergency 911 cellular call.

setup options

Talk Around setup options are available in the

TA Options screen in both network and Talk

Around modes.

access setup options in network

Find it: M > Talk Around > Setup.

access setup options in Talk Around

Find it: M > TA Options > Setup.



The following options become available:


Direct Launch

Launchs your phone directly into Talk

Around when you select Talk Around from the Main Menu. If Direct Launch is set to On, you will not see TA Options when you select

Talk Around from the main menu. In order to have access to your setup options, Direct

Launch must be set to Off. Or you can access setup options while in Talk Around by pressing m and selecting TA Options.

State Tone

Notifies you periodically with a tone that you are in Talk Around mode. You can select a time frame during which you want to be notified that you are in Talk Around mode.

Select from 30 minutes, 1, 2, 3 or 4 hours.



customize ring tones

To set the ring tone your phone makes when you receive phone calls, call alerts, message notifications, pictures sent using Send via PTT or Datebook reminders:

Note: Only ring tones stored in your phone’s memory are available in the ring tones list.

Ring tones purchased or received from

TELUS can be assigned as ring tones.Not all audio files can be assigned as ring tones.

Find it: M > Ring Tones


Make sure Vibrate All is set to Off.


Scroll through the list of ring tones and select the one you want to assign. Vibrate sets your phone to vibrate instead of making a sound; Silent sets your phone to neither vibrate nor make a sound.

Tip: Highlighting a ring tone lets you hear it.


Select the features you want to assign the ring tone to.


When you are finished, press Done.

Note: This icon


appears on the display if you set your phone to Silent. This icon

Q appears on the display if you set the phone to

Vibrate All.

set your phone to vibrate

You can set your phone to vibrate instead of making a sound when you receive all phone calls, Private calls, group calls, call alerts, customize


messages notifications, pictures sent using

Send via PTT, and Datebook reminders.

Find it:


> Ring Tones > Vibrate All


Set this option to On or Locked.

Setting this option to On lets you turn Vibrate

All off by pressing the up volume control.

Setting this option to Locked requires you to press and hold the up volume control to turn Vibrate All off. The Locked option helps prevent you from accidentally turning

Vibrate All off.

To set Vibrate All to On or Locked using the volume controls: Press the volume controls to turn down the volume as far as possible to set

Vibrate All to On. Continue to hold the down volume control to set Vibrate All to Locked.

To set your phone to vibrate instead of making a sound for some features but not others:

Find it:


> Ring Tones


Make sure Vibrate All is set to Off.


Select Vibrate from the list of ring tones.


Select the features you want to set to make no sound.


When you are finished, press

- under



Set a photo or picture as a wallpaper

(background) image in your phone’s home screen or throughout all menu screens.

Find it: M > Settings > Display/Info > Wallpaper >


To select a wallpaper image scroll through the list of pictures and press O to select the picture of your choice.

Note: You can set the wallpaper to change automatically after a certain period of time by



turning on the Auto Cycle feature located in the

Wallpaper menu.


Set the amount of time that the display and java apps. backlights remain on, or turn off the backlight feature to extend battery life.

Find it: M > Settings > Display/Info > Backlight

LED indicators

You can turn off the Bluetooth and messaging indicators on the external display.

Find it: M > Settings > Display/Info > Backlight >

Bluetooth LED or Message LED > Off


Find it:


> Datebook >


> Setup

You can view or change these options:


Start View: Sets Datebook to start in day view, week view, or month view when you access Datebook.

Daily Begin: Sets the beginning of your day.

This is the earliest time of day displayed in week view, if you have a 12-hour day view.

Delete After: Sets the amount of time

Datebook waits to delete an event after it occurs.

Time Shift: Lets you shift the times of all

Datebook events. This is useful if you are traveling to a different time zone.

Alert Timeout: Sets the amount of time a tone continues to sound when you receive a

Datebook reminder.

Clock: Controls whether the time and date appear on the home screen; sets time and date format.



hide or show location information

Your phone is equipped with a Location feature for use in connection with locationbased services that may be available in the future.

The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except for your local emergency response center.

Note: Turning Location on will allow the network to detect your position using GPS technology, making some applications and services easier to use. Turning Location off will disable the GPS location function for all purposes except 911, but will not hide your general location based on the cell site serving your call. No application or service may use your location without your request or permission. GPS-enhanced 911 is not available in all areas.

set your privacy options

Find it:


> GPS > Privacy

Select Restricted, Unrestricted, or Ask Access.



other features advanced calling

feature call waiting

Find it: To accept the second call and put the active call on hold press

- under Yes.

To accept the second call and end the active call press


Your phone rings with the second call for you to answer.


3-way call

Make or receive a phone call and press


> 3 Way. Enter the second phone number, press N and

- under Join.

Tip: For quick ways to enter the number, press


to see the dialing menu.

You cannot make any other calls after you have joined a

3-way call, even if one party disconnects.

other features - advanced calling


feature flip activation any key answer

To make your handset to answer and end calls by opening and closing the flip press


> u

> Phone Calls

> Flip Activation.

Select Flip To Ans > On and Flip to End > On.

To answer phone calls by pressing any key on the keypad press


> u


Phone Calls > Any Key Ans > On.


feature edit/delete contact entry


- under Contacts.

Select a contact and press


> Edit. Change the desired content and press

- under Done.

set ringer ID


- under Contacts.

Select a contact and press


> Edit > Ringer. Select desired ringer, press

- under Back, and

- under



other features - contacts


feature create datebook events see datebook event event reminder

To create a new Datebook event press M >



[New Event].

To see a calendar event press M >


> left or right to see the day and up or down to see the events.

When an event reminder occurs press

- under View.


- under Back to close the reminder.

feature receive datebook events via


To view the information while still in the Private call press r


The 5 most recent events received from a Private ID are stored with the that

Private ID on the recent calls list.

To store events to the

Datebook press

- under

Save while viewing the event you want to store.

other features - datebook



To improve GPS performance:

Stay in the open,

Move away from other electrical or electronic devices

Remain stationary.

Avoid covering the antenna with your hands.

feature view approximate location

To see your approximate location press M > GPS >

Position. Scroll to view the entire screen.

To recalculate position press

Rfrsh. This may take several minutes.

feature set GPS privacy options change GPS


To set the level of privacy for your GPS system press M >

GPS > Privacy.

If your GPS PIN security feature is enabled, enter your

GPS PIN and select the privacy option you want.

Note: Your default GPS PIN is


To change your GPS PIN press

M > Settings > Security > Change

Passwds > GPS PIN.

Enter the current GPS PIN and enter the new 4- to 8-digit

GPS PIN. Re-enter the new 4- to 8-digit GPS PIN to confirm.


other features - GPS


Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can't concentrate on driving.

Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products

feature speakerphone

To activate the speakerphone while driving press and hold the speakerphone key s.

auto answer

To automatically answer calls when connected to a car kit or headset press M

> Settings > Phone Calls > Auto

Ans. Select the amount of rings before answering.

other features - handsfree



feature language backlight time length menu style

To set the language of your menu press M > Settings >

Display/Info > Language.

To select how long the display screen and keypad are backlit press M >

Settings > Display/Info > Backlight.

To show the Main Menu as graphic icons or a text-based list press M > Settings >

Display/Info > Menu View.

clock display

To display the clock on your home screen press M >

Settings > Display/Info > Clock >

Display > On.

pc applications

feature other PC applications

For a list of complete PC applications visit


feature turn On TTY feature choose TTY mode

From the home screen press M > Settings > Phone

Calls > TTY > Use TTY > On.

From the home screen press M > Settings > Phone

Calls > TTY > Type.

Select from TTY, VCO or HCO.


other features - personalize

feature change the

TTY baud rate change TTY mode during a call

From the home screen press M > Settings > Phone

Calls > TTY > Baud.

Select 45.45 or 50.00.

While in the TTY call, press

M > In Call Setup > TTY > Type.

Select from TTY, VCO or HCO.


feature phone lock

To lock the phone press M

> Settings > Security > Phone Lock

> Lock Now or Auto Lock.

feature keypad lock

To lock the keypad press M

> Settings > Security > Keypad Lock

> Lock Now or Auto Lock.

enable SIM

PIN change SIM


Shortcut: To lock the keypad press M > *.

To enable SIM PIN, press M

> Settings > Security > SIM PIN >


To change the SIM PIN, press M > Settings > Security >

Change Passwds > SIM PIN.

Note: You can make emergency calls on a

locked phone (see page 51). A locked phone

still rings or vibrates for incoming calls or messages, but you need to unlock it to answer.

other features - security



other features - security

Important Safety and

Legal Information


Safety and General Information

efficient operation of your phone. Read this information before using your integrated multi-service portable radio.*

Exposure to Radio Frequency (RF)


Your phone contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits.

Your Motorola phone is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.

Portable Radio Product Operation and

EME Exposure

Your Motorola radio product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy (EME):

United States Federal Communications Commission, Code of Federal Regulations; 47 CFR part 2 sub-part J.

American National Standards Institute (ANSI) / Institute of

Electrical and Electronics Engineers (IEEE). C95. 1-1992.

Institute of Electrical and Electronics Engineers (IEEE).

C95. 1-2005 Edition.*

International Commission on Non-Ionizing Radiation

Protection (ICNIRP) 1998.

Ministry of Health (Canada). Safety Code 6. Limits of

Human Exposure to Radio frequency Electromagnetic

Fields in the Frequency Range from 3 kHz to 300 GHz,


Australian Communications Authority Radio communications (Electromagnetic Radiation - Human

Exposure) Standard 2003.

ANATEL, Brazil Regulatory Authority, Resolution 303 (July

2, 2002) "Regulation of the limitation of exposure to

* The information provided in this document supersedes the general safety information in user’s guides published prior to May 1, 2006


Safety Information

electrical, magnetic, and electromagnetic fields in the radio frequency range between 9 kHz and 300 GHz."

"Attachment to Resolution 303 from July 2, 2002."

Operational Precautions

To assure optimal radio product performance and to be sure that human exposure to RF does not exceed the guidelines set forth in the relevant standards, always follow these instructions and precautions:

Phone Operation

When placing or receiving a phone call, hold your radio product as you would a wireline telephone. Speak directly into the


Two-way radio operation

Your radio product has been designed and tested to comply with national and international standards and guidelines regarding human exposure to RF electromagnetic energy, when operated in the two-way mode (at the face, or at the abdomen when using an audio accessory) at usage factors of up to 50% talk/50% listen.

Transmit no more than the rated duty factor of 50% of the time. To transmit (talk), push the PTT button. To receive calls, release the

PTT button. Transmitting 50% of the time or less, is important because this radio generates measurable RF energy only when transmitting (in terms of measuring for standards compliance).

When using your radio product as a traditional two-way radio, hold the radio product in a

vertical position with the microphone one to two inches (2.5 to 5 cm) away from the


If you wear a radio product on your body when transmitting, always place the radio product in a Motorola approved clip, holder, holster, case or body harness. If you do not use a body-worn accessory supplied or approved by Motorola and are not using the radio product in the intended use positions along side the head in the phone mode or in front of the face in the two-way radio mode, or if you hang your device from a lanyard around your neck, keep the device at least 2.5 centimeters (1 inch) from your body when transmitting.

Approved Accessories

For a list of approved Motorola accessories call 1-800-453-0920, or visit our website at

RF Energy Interference/Compatibility

Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed or otherwise configured for RF energy compatibility. In some circumstances your handset may cause interference with other devices.

Safety Information


Follow Instructions to Avoid Interference


Turn OFF your radio product where posted notices instruct you to do so.

In an aircraft, turn off your radio product whenever instructed to do so by airline staff. If your radio product offers an airplane mode or similar feature, consult airline staff about using it in flight.

Implantable Medical Devices

If you have an implantable medical devices, such as a pacemaker or defibrillator, consult your physician before using this radio product.

Persons with implantable medical devices should observe the following precautions:

ALWAYS keep the phone more than 20 centimeters (8 inches) from the implantable medical device when the phone is turned ON.

DO NOT carry the phone in a breast pocket;

Use the ear opposite the implantable medical device to minimize the potential for interference.

Turn OFF the phone immediately if you have any reason to suspect that the interference is taking place.

Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your wireless phone with your implantable medical device, consult your health care provider.

Hearing Aids

Some phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer or physician to discuss alternatives.

Other Medical Devices and Health Care Facilities

If you use any other personal medical devices, consult your physician or the manufacturer or your device to determine if it is adequately shielded from RF energy. Turn off your radio product when instructed to do so in hospitals or health care facilities that may be using equipment that is sensitive to external RF energy.


This device supports Bluetooth 1.2 profiles. In order for Bluetooth devices to communicate with one another, they must utilize the same Bluetooth profile. To determine the profiles supported by other Motorola devices, visit For other devices, contact their respective manufacturer.

Certain Bluetooth features including those listed may not be supported by all compatible Bluetooth-enabled devices, and/or the functionality of such features may be limited in certain devices, or by certain wireless carriers. Contact your wireless carrier about feature availability and functionality.


Safety Information

Driving Precautions

Check the laws and regulations on the use of radio products in the area where you drive. Always obey them.

When using your radio product while driving, please:

Give full attention to driving and to the road. Using a phone may be distracting. Discontinue a call if you can’t concentrate on driving.

Use hands free operation, if available.

Pull off the road and park before making or answering a call if driving conditions so require.

Do not place a handset in the airbag deployment area.

Responsible driving practices can be found in the “Smart Practices

While Driving” section at the end of this guide and/or at the

Motorola Web site:

Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving.

Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.

Operational Warnings

Obey all posted signs when using phones in public areas.

Potentially Explosive Atmospheres

Areas with potentially explosive atmospheres are often but not always posted, and can include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain, dust or metal powders.

When you are in such area, turn off your handset, and do not remove, install, or charge batteries unless it is a radio product type especially qualified for use in such areas as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas, sparks can occur and cause an explosion or fire.

Batteries and Chargers

Caution: Improper treatment or use of batteries may present a danger of fire, explosion, leakage, or other hazard. For more information, see the “Battery Use and Battery Safety” section in this user’s guide.

Your battery, charger, or portable radio may contain symbols, defined as follows:

Symbol Definition

Important safety information follows.

Do not dispose of your battery or phone in a fire.

Safety Information


Symbol Definition

Your battery or phone may require recycling in accordance with local laws.

Contact your local regulatory authorities for more information.

Do not throw your battery or phone in the trash.

Your phone contains an internal lithium ion battery.

Do not let your battery, charger, or phone get wet.

Listening at full volume to music or voice through a headset may damage your hearing.

Choking Hazards

Your portable radio or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your device and its accessories away from small children.

Glass Parts

Some parts of your phone may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your phone until the glass is replaced by a qualified service center.


Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout.

If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashing-lights feature (if available) on your phone.

Discontinue use and consult a physician if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute break every hour, and stop use if you are very tired.

Caution About High Volume Usage

Listening at full volume to music or voice through a headset may damage your hearing.


Safety Information

Repetitive Motion

When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician.

Open Source Software Information

You may choose to obtain a copy of any source code being made publicly available by Motorola directly from the Motorola website

Additionally, for instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, please send your request in writing to:


OSS Management

600 North US Hwy 45

Libertyville, IL 60048


Motorola has created the to serve as a portal for interaction with the software community-at-large.

To see additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this Motorola mobile device, follow these instructions:

Safety Information


Service & Repairs

If you have questions or need assistance, we’re here to help.

Go to, where you can select from a number of customer care options. You can also contact the

Export Law Assurances

Export Law This product is controlled under the export regulations of the

United States of America and Canada. The Governments of the

United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the

Canadian Department of Foreign Affairs and International Trade.

Motorola Customer Support Center at 1-800-453-0920 (United

States), 1-877-483-2840 (TTY/TDD United States for hearing impaired).


Export Law

Specific Absorption Rate Data



Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal

Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR.

The SAR limit set by the FCC is 1.6W/kg.


Tests for SAR are conducted using standard operating positions reviewed by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a phone model is available for sale to the public, it must be tested and certified to the FCC that is does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone when tested for use at the ear is 1.45

W/kg and when tested on the body, as described in this user guide, is 1.35 W/kg during packet data transmission. (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements.)


While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines.

Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association

(CTIA) web-site at or the Canadian Wireless

Telecommunications Association (CWTA) Web site:

Export Law


1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.


Export Law

Motorola Limited Warranty for the United States and



What Does this Warranty Cover?




What Does this Warranty Cover?

Subject to the exclusions contained below, Motorola, Inc. warrants its Motorola iDEN Digital Mobile and Portable Handsets

("Products"), Motorola-branded or certified accessories sold for use with these Products ("Accessories") and Motorola software contained on CD-Roms or other tangible media and sold for use with these Products ("Software") to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a

consumer's exclusive remedy, and applies as follows to new Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:

Products Covered

Products as defined above.

Accessories as defined above.

Products or

Accessories that are

Repaired or


Length of Coverage

One (1) year from the date of purchase by the first consumer purchaser of the product.

One (1) year from the date of purchase by the first consumer purchaser of the product.

The balance of the original warranty or for ninety (90) days

from the date returned to the consumer, whichever is longer.



Products Covered

Software as defined above. Applies only to physical defects in the media that embodies the copy of the software

(e.g. CD-ROM, or floppy disk).

Length of Coverage

Ninety (90) days from the date of purchase.

What is not covered? (Exclusions)

Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.

Ornamental Decorations. Ornamental decorations such as emblems, graphics, rhinestones, jewels, gemstones and their settings, and other decorative elements, are excluded from coverage.

Batteries. Only batteries whose fully charged capacity falls below

80% of their rated capacity and batteries that leak are covered by this limited warranty.

Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for


Warranty commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.

Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.

Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, including without limitation, software changes, or modification in any way by someone other than

Motorola, or its authorized service centers, are excluded from coverage.

Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering;

(c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, antennas, or parts, are excluded from coverage.

Communication Services. Defects, damages, or the failure of

Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products,

Accessories or Software is excluded from coverage.

Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be

uninterrupted or error free, or that all defects in the software products will be corrected.

Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided "as is" and without warranty.

Who is covered? This warranty extends only to the first consumer purchaser, and is not transferable.

What will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products,

Accessories or Software that does not conform to this warranty.

We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products,

Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service.

How to Obtain Warranty Service or Other Information? To obtain service or information, please call:

Motorola iDEN Customer Services 1-800-453-0920 or



Or visit us online at

You will receive instructions on how to ship the Products,

Accessories or Software, at your expense, to a Motorola

Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.

What Other Limitations Are There? ANY IMPLIED




















Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or



exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.

Laws in the United States and other countries preserve for

Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.

Patent and Software Provisions

MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a United States patent, and

Motorola will pay those costs and damages finally awarded against the end user purchaser in any such suit which are attributable to any such claim, but such defense and payments are conditioned on the following: a.That MOTOROLA will be notified promptly in writing by such purchaser of any notice of such claim; b.That MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; and


Warranty c.Should the Product or parts become, or in MOTOROLA'S opinion be likely to become, the subject of a claim of infringement of a

United States patent, that such purchaser will permit MOTOROLA, at its option and expense, either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the same so that it becomes non-infringing or to grant such purchaser a credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by


MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the

Product or parts furnished hereunder with software, apparatus or devices not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary equipment or software not furnished by MOTOROLA which is attached to or used in connection with the Product or any parts thereof.

Laws in the United States and other countries preserve for

MOTOROLA certain exclusive rights for copyrighted MOTOROLA software, such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof. No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise or rights in such MOTOROLA software is permitted. No license is

granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights.



Hearing Aid Compatibility

A number of Motorola phones have been tested for hearing aid compatibility. When some wireless phones are used with certain hearing aids, users may detect a noise which can interfere with the effectiveness of the hearing aid.

Some hearing aids are more “immune” than others to this interference noise, and phones can also vary in the amount of interference noise they may generate. ANSI standard C63.19 was developed to provide a standardized means of measuring both mobile phone and hearing aids to determine usability rating categories for both.

Ratings have been developed for mobile phones to assist hearing aid users find phones that may be compatible with their hearing aid. Not all phones have been rated for compatibility with hearing aids. Phones that have been rated have a label with the rating(s) located on the box, and at

These ratings are not guarantees of compatibility. Results will vary depending on the user's hearing aid and individual type and degree of hearing loss. If a hearing aid is particularly vulnerable to interference, even a phone with a higher rating may still cause unacceptable noise levels in the hearing aid Trying out the phone with your hearing aid is the best way to evaluate it for your personal needs.

“M” Rating: Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility and are likely to generate less interference to hearing aids than unrated phones. (M4 is the

“better” or higher of the two ratings.) On those models with an extendable antenna, this rating is determined only with the antenna extended.

“T” Rating: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing aid's telecoil (“T Switch” or

“Telephone Switch”) than unrated phones. (T4 is the “better” or higher of the two ratings.) On those models with a telecoil mode setting, this rating is determined only with the phone so set. For setting instructions, see “Features for the Hearing Impaired” in the section entitled “Advanced Calling Features”. Note that not all hearing aids have telecoils in them.

Hearing aids may also be measured for immunity to interference from wireless phones and may have ratings similar to wireless phones. Ask your hearing health care professional for the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine the estimated usability:

Any combined rating equal to or greater than six offers excellent use.

Any combined rating equal to five is considered normal use.



Any combined rating equal to four is considered usable.

Thus, if you use an M3 phone with a M3 hearing aid you will have a combined rating of six for “excellent use.” This methodology applies equally for T ratings.

More information about hearing aid compatibility may be found at:,,, and



Information From the World Health Organization

special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF exposure by limiting the length of calls or by using hands-free devices to keep mobile phones away from your head and body.

Source: WHO Fact Sheet 193

Further information:

Product Registration

Product registration is an important step toward enjoying your new

Motorola product. Registration permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions. Registration is not required for warranty coverage.

Please retain your original dated sales receipt, as you may need to provide it for warranty validation in the future.

Thank you for choosing a Motorola product.


WHO Information

Wireless: The New Recyclable

reduces the amount of waste disposed in landfills and allows recycled materials to be incorporated into new products.

The Cellular Telecommunications Industry Association (CTIA) and its members encourage consumers to recycle their phones and have taken steps to promote the collection and environmentally sound recycling of end-of-life devices.

California Perchlorate Label

Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label:

“Perchlorate Material - special handling may apply. See”

There is no special handling required by consumer.

As a phone user, you have an important role in ensuring that this device is recycled properly. When it comes time to give this phone up or trade it in for a new one, please remember that the phone, the charger, and many of its accessories can be recycled. It's easy.

To learn more about CTIA's Recycling Program for Used Wireless

Devices, please visit us at: index.html



Patent and Trademark Information

indicated as such herein are trademarks of Motorola, Inc. ® Reg.

U.S. Pat. & Tm. Off. © 2008 Motorola, Inc. All rights reserved.

Microsoft and Microsoft Internet Explorer are registered trademarks of Microsoft Corporation.

T9 is a trademark owned by Tegic Communications.



Text Input Patent and Trademark Information.

This product is covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541,

U.S. Pat. 6,011,554 and other patents pending.

Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.

All other product names or services mentioned in this manual are the property of their respective trademark owners.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United

States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the

Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.


Patent and Trademark

Privacy and Data Security

to everyone. Because some features of your phone may affect your privacy or data security, please follow these recommendations to enhance protection of your information:

• Monitor access: Keep your phone with you and do not leave it where others may have unmonitored access. Lock your device’s keypad where this feature is available.

• Keep software up to date: If Motorola or a software/application vendor releases a patch or software fix for your phone which updates the device’s security, install it as soon as possible.

• Erase before recycling: Delete personal information or data from your phone prior to disposing of it or turning it in for recycling. For step-by-step instructions on how to delete all personal information from your device, please contact your local service provider.

• Understanding AGPS: In order to comply with emergency caller location requirements of the FCC, certain

Motorola phones incorporate Assisted Global Positioning

System (AGPS) technology. AGPS technology also can be used in non-emergency applications to track and monitor a user’s location, for example, to provide driving directions.

Users who prefer not to permit such tracking and monitoring should avoid using such applications.

If you have further questions regarding how use of your phone may impact your privacy or data security, please contact Motorola at [email protected], or contact TELUS Client Care.

Privacy and Data Security


Smart Practices While Driving

Driving Safety

Drive Safe, Call Smart


Check the laws and regulations on the use of phones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or

restricted in certain areas. Go to

for more information.

Your phone lets you communicate by voice and data, almost anywhere, anytime, wherever wireless service is available and safe conditions allow. When driving a car, driving is your first responsibility. If you choose to use your phone while driving, remember the following tips:

• Get to know your Motorola phone and its features

such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.

• When available, use a hands-free

device. If possible, add an additional layer of convenience to your phone with one of the many Motorola Original hands-free accessories available today.

• Position your phone within easy reach. Be able to access your phone without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voice mail answer it for you.

• Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy

traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous.

• Do not take notes or look up phone numbers while

driving. Jotting down a “to do” list or going through your address book takes attention away from your primary responsibility, driving safely.

• Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or before

pulling into traffic. If you must make a call while moving, dial only a few numbers, check the road and your mirrors, then continue.

• Do not engage in stressful or emotional

conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road.

• Use your phone to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies.*


Driving Safety

• Use your phone to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.*

• Call roadside assistance or a special non-emergency wireless assistance number when

necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.*

* Wherever wireless phone service is available.

Driving Safety




accessories 9, 69

active phone line 41

advanced calling 65

3-way calls 65


set 44, 61

turn off 44

answer a call 15

Audio formats 24


backlight 63, 70

battery 10, 12, 13

life, extend 10

battery indicator 41




connect 36

send information 38

setting your phone 36 turning on or off 36 bluetooth 36



answer 15 end 15 make 15

call forward 50 caller ID 50

calls 48

camera 25 media center 25

self-timer 26

center key 44

center select key 9

clock 70

combined power/end/home key 15

contacts 66


datebook 67 receive events via PTT 67

setup 63

dial a phone number 15

dialed calls 48

display 40

Drafts 21


earpiece volume 44

emergency number 51

end a call 15

export regulations 80


frequently asked questions

service and repairs 80


GPS 68

GPS enabled

emergency calls 51

GPS, see GPS enabled


handsfree 69

handsfree speaker 44

Hearing Aid Compatibility 88

home screen 40


Image formats 24

incoming call message 50

international calls 51, 53

iTAP text entry mode 42


language 70

low battery message 41


make a call 15

media center 24


text messages 22

Message center

text messages 20

message indicator 41

messages 70

fax mail indicator 54


using your handset as a 22


navigation key 9, 44

net alerts 54


one touch PTT 32

optional accessory 9, 69 optional feature 9


packet data 41

PC applications 70 personalize 70

phone number 18

private calls

answer 16 make 16

PT manager 33

PTT 27




quick notes

create, edit 21


radio frequency 74

received calls 48 recent calls 48

recycling 91

redial 49

ring style indicator 41

ring style, setting 44

ring tones

off 61 setting 61 vibrate 61, 62

ringer volume 44



radio frequency 74



RF energy interference 75

safety information 74

safety tips 94

security 71

send key 15

SIM card 10

change SIM PIN 71 enable SIM PIN 71

soft keys 40

speaker 41, 68

speed dial 52

store your number 18


Talk Around

channels 56 codes 56

emergency calls 59

private Talk Around calls 58

setup options 59

tap text entry mode 43

text entry 41

text messages 18, 22

creating 20

deleting 21, 22 drafts 21

memory 22

message center 20

receiving 19

resend messages 21

sending 20

sent messages 21

setting up 19

transmitters 45

TTY calls 70

turn on/off 15


voice mail

advance voice mail with fax 53 receiving 53 setting up 53

voice names 49

voicemail 53

volume 44


wallpaper 62

WHO information 90

wireless web 33

microbrowser navigation 34


your phone number 18





NNTN7483A xxxxxxxx xx xx JUN/08

Printed in USA

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