DataScanner for DataDirector™ Manual Contents

DataScanner for DataDirector™ Manual Contents
DataScanner for DataDirector™ Manual
Contents
Overview ....................................................................................................................................................... 3
Minimum Requirements ........................................................................................................................... 4
Certified Compatible Devices.................................................................................................................... 4
TWAIN Scanner Driver Downloads ........................................................................................................... 4
Preparing to Install DataScanner Software................................................................................................... 5
Uninstalling DataScanner - Windows XP .................................................................................................. 5
Uninstalling DataScanner - Windows 7 .................................................................................................... 6
Download and Install the DataScanner Software ......................................................................................... 7
Updating DataScanner Automatically..................................................................................................... 11
Updating DataScanner Manually ............................................................................................................ 11
Installing Updates ................................................................................................................................... 12
Granting Folder Permissions ................................................................................................................... 12
How to Grant Access to the DataScanner Folder in Windows XP .......................................................... 13
How to Grant Access to the DataScanner Folder in Windows Vista / Windows 7 ................................. 15
Configuring DataScanner ............................................................................................................................ 17
Server Connection Settings ..................................................................................................................... 17
Select the Scanning Source ..................................................................................................................... 18
Scanning Preferences .............................................................................................................................. 19
Others Preferences ................................................................................................................................. 25
Using DataScanner ...................................................................................................................................... 28
Starting DataScanner .............................................................................................................................. 28
Scanning Answer Documents ................................................................................................................. 29
Error Log.................................................................................................................................................. 30
Reviewing the Scanning Summary .......................................................................................................... 31
Reviewing, Approving, and Committing Results ..................................................................................... 32
Reviewing Results ............................................................................................................................... 32
Approving Results ............................................................................................................................... 32
Committing Results ............................................................................................................................. 32
Clearing Results ................................................................................................................................... 33
Accessing the Results of Scanned Tests .................................................................................................. 33
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Unapproved Answer Documents ................................................................................................................ 34
How to Resolve Issues with Unapproved Answer Documents ............................................................... 34
Troubleshooting .......................................................................................................................................... 35
Printing Tips and Recommendations .......................................................................................................... 36
FAQ.............................................................................................................................................................. 37
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Overview
DataScanner is the plain paper scanning module for DataDirector that scans answer sheets created for
DataDirector assessments and transfers student results to DataDirector.
You must install the DataScanner software on a windows-based computer and use a TWAIN compliant
scanning device. DataScanner uses an internet connection to access answer sheets and create templates
to capture and score student assessment responses.
You will log in to DataScanner using your DataDirector username and password. Once you are logged in,
you have access to the same assessment as in DataDirector. An assessment must have an answer sheet
in DataDirector before it can be used with DataScanner.
Each student that will take the assessment must have an answer sheet printed from DataDirector. After
testing is complete, load the marked answer documents into the document feeder of your scanning
device and start scanning. Once DataScanner finishes processing the answer sheets, review and approve
the scanned sheets, then commit the approved results to DataDirector for analysis and reporting.
Important Notes
 You must be running a 64-bit version of Windows to run the 64-bit version of
DataScanner and a 32-bit version of Windows to run the 32-bit version of DataScanner.
To determine which version of Windows you have installed, see this Microsoft Support
Article.
 DataScanner does not work on Mac OS, Windows NT, Windows 98 or earlier versions of
Windows operating systems.
 If you are not sure which service pack or version operating system you are using, simply
right-click your My Computer icon, then select Properties.
 Your computer and scanning device must be directly connected via a USB cable.
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Minimum Requirements
The DataScanner software must be downloaded and installed on a computer that meets the following
minimum requirements.
Operating System
Microsoft® Windows XP
Pro, Service Pack 2 (32bit)
PC Requirements
Adobe Reader
Intel® Pentium® 4
Processor 2.8 GHz+
2 GB RAM
(minimum)
500 MB free disk
space
Windows 7, Service Pack
1 (32- or 64-bit)
Additional Requirements
Microsoft® .NET Framework 3.5
Adobe Acrobat
Reader 7.0
Certified Compatible scanning
device (see below)
Broadband/Cable Internet
connection
Certified Compatible Devices
The following scanners, multi-function devices, and copiers have been certified as compatible for use
with DataScanner. Although all of the devices listed have been certified, the level of difficulty involved in
set-up and implementation may vary. Models listed as discontinued by the manufacturer may still be
available for purchase by a reseller.
Dedicated Scanners
Epson GT-S55
Multi-Function Devices
Brother DCP-8060*
Business Copiers
Xerox WorkCentre 5638*
Fujitsu fi-5120c*ǂ
Brother DCP-8080DN*
Xerox WorkCentre 7435*
Fujitsu fi-6130*1ǂ
Brother MFC 8460N* β
Fujitsu fi-6130z1ǂ
Lexmark X364dn*
Fujitsu fi-6140*2ǂ
Fujitsu fi-66702ǂ
Fujitsu fi-6230*
HP Scan Jet 5000*
* Model has been discontinued by manufacturer
1
- Recommended model
2
- VRS disabled
β
This model is only certified for the Windows XP 32-bit and Windows 7 Professional 64-bit operating systems.
ǂ
- Easy set-up and implementation
TWAIN Scanner Driver Downloads

Epson GT-S55


Fujitsu (all models) 

HP Scan Jet 5000
Brother 8060 / 8080 DN / 8460N 
Lexmark X364dn
Xerox 5638 / Xerox 7435
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Preparing to Install DataScanner Software
Important Notes
• You must have administrative rights to the computer to uninstall and install the software.
• Prior to installing the latest version of DataScanner, the previous version must be uninstalled.
• If you are administrator installing DataScanner software for all users, it is recommended that
full privileges be granted to the DataScanner folder for all Groups and users to ensure that all
users will be able to download and install updates.
Recommended Best Practice: It is recommended that you update Windows and .NET software
to the latest Service Pack. Also, ensure that you have the latest drivers installed for your
scanning device prior to installing the DataScanner software.
Uninstalling DataScanner - Windows XP
Follow these steps to remove existing DataScanner software from a computer running Windows XP.
Step
Action
1
Click Start, click Control Panel, then double-click Add or Remove Programs.
2
Find DataScanner in the Currently installed programs box. Click it to highlight it, then click
Remove.
3
If you are prompted to confirm
the removal of DataScanner,
click Yes.
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Uninstalling DataScanner - Windows 7
Step
Action
1
Click Start, click Control Panel, then click Programs and Features.
2
Find DataScanner in the list of programs. Click it to highlight it, then click Uninstall.
3
If you are prompted to
confirm the removal of
DataScanner, click Yes.
How Do I Know if I have Administrative Rights? Right-click on the Start button. If the Open All
Users and Explore All Users options are available, you have administrative rights. If not, an
Administrator will need to uninstall/install DataScanner or change permissions to the
DataScanner folder on your system.
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Download and Install the DataScanner Software
Before You Begin: You must have Microsoft .Net Framework Version 3.5 (or later) installed.
Microsoft .Net Framework is available free for download from the Microsoft website. Go to
www.microsoft.com/downloads and search for .NET to download and install the latest version.
You must be logged in as an Administrator or have administrative rights to the machine to
download and install applications.
Step
Action
1
Navigate to your DataDirector website (e.g. https://www.datadirector.com/yourdistrictname)
and login with your username and password as usual. Choose the school / site where you wish
to log in.
2
Once your dashboard or welcome page loads, change the URL in the address bar from
https://www.datadirector.com/yourdistrictname/?News to
https://www.datadirector.com/yourdistrictname/datascanner. This will send you to the
DataScanner download page.
Remember: If you have DataScanner version 1.2.2 or earlier installed, you must uninstall the
previous version prior to installing the latest version.
Download DataScanner by clicking Download DataScanner Version 1.4.X Now and choosing
where you would like the file to be saved.
3
Please note there is a 64-bit version of DataScanner available. You must be running a 64-bit
version of Windows to run the 64-bit version of DataScanner. To determine which version of
Windows you have installed, see this Microsoft Support Article.
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Step
Action
4
In the Attributes field, uncheck
the Read-only option.
5
Click Next.
6
Select I Agree and click Next.
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Step
Action
7
Select Everyone and click Next.
8
Click Next.
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Step
9
Action
DataScanner will be installed.
Once installation is complete,
click Close.
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Updating DataScanner Automatically
DataScanner now includes an automatic update feature. Automatic updates keep your DataScanner
software up-to-date by checking for and downloading updates every time you log in to DataScanner.
You also have the option to manually scan for and download updates. As a user, you must have
administrative rights for the computer DataScanner is installed on or the permission to install software
on the computer to install updates.
The automatic updates setting can be enabled or
disabled in the “Others” settings tab by clicking
the checkbox next to the Check for version
update during program startup option. You also
have the option to manually scan for and
download updates.
Updating DataScanner Manually
Whether or not automatic updates are enabled, you may
check for DataScanner updates manually at any time.
Click Help, then click the Check for Updates… option.
If updates are available, a dialogue box will appear
prompting you to install the updates. Follow the steps in
Installing Updates to continue.
Checking Your Current DataScanner Version
The version number appears in the
DataScanner header when you login
to DataScanner. You can also view the version
number by opening the Help menu, then clicking About.
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Installing Updates
If automatic updates are enabled, DataScanner will scan for updates
every time you login.
If updates are available, you will receive a notification upon logging in.
You have the option to click Yes and install the updates or No and
proceed with installing updates. If you do not choose to install now,
you will have the opportunity to install the next time you sign in or if
you initiate a manual scan from the Help menu.
DataScanner must close to install updates. If there are other programs running that must be closed, they
will be listed. Click Close Process or Close All Processes. You have the option to Cancel Update and
return to DataScanner without installing updates.
You will receive a notification that DataScanner has been successfully updated. Click Finish to exit.
Launch DataScanner to begin using the updated version.
Granting Folder Permissions
Different files and folders have permissions to specify who can read, write, modify and have access to
them. Windows allows you to customize access permissions. Different user accounts created on a
computer can be given Full Control, Modify, or Execute permissions on folders. Groups or users granted
full control for a folder can delete files and subfolders within that folder regardless of the permissions
protecting the files and subfolders.
Folder permissions are shared over networks, so the user or group has the same access on all computers
on the network.
You can only set file and folder permissions on drives formatted to use Windows New Technology File
System (NTFS).
Recommended Best Practice: It is recommended that all groups and users be given full
privileges to the DataScanner folder so that automatic updates can be installed by any user
without the assistance of an Administrator.
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How to Grant Access to the DataScanner Folder in Windows XP
Step
1
Action
Access the My Computer icon
either through the Windows
Start menu or from your
desktop.
2
Click the Tools menu, then
click Folder Options.
3
In the following menu, click the View tab, then click Advanced Settings.
4
In Advanced settings, find the
hidden files and folders option.
Enable the radio button next to
Show hidden files and folders,
then click OK.
5
Double-click the Local Disk
drive (C:) and locate the
Documents and Settings
folder. Double-click to open
the folder.
Remember: For most Windows computer configurations, Program Files is located on the C:
drive. Depending on your configuration, Program Files may be located on a different drive.
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Step
Action
6
In the Documents and Settings folder, open the All Users folder. Find and open the Application
Data folder, then open the DataDirector folder.
7
Right-click the DataScanner
folder and select Properties
from the menu.
8
In the Attributes field, uncheck
the Read-only option.
9
Click the Security tab.
10
Click the name of a group or
user in the top portion of the
window to highlight them.
Then, check the Allow box for
all of the permissions under
Permissions for
Administrators.
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Step
Action
11
Repeat Step 10 for every group or username available, then click OK.
12
Click the option to Apply
changes to the folder,
subfolder, and files, then click
OK.
How to Grant Access to the DataScanner Folder in Windows Vista / Windows 7
Step
Action
1
Access the My Computer icon
either through the Windows
Start menu or from your
desktop.
2
Double-click the Local Disk
drive (C:) and locate the
Program Files folder.
Remember: If you are using a 64-bit system, DataScanner will be installed in a folder named
Program Files (x86) by default. Otherwise, configuration settings will be identical.
3
Right-click the DataScanner
folder and select Properties
from the menu.
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Step
Action
4
In the Attributes field, uncheck
the Read-only option.
5
Click the Security tab.
6
Click the name of a group or
user in the top portion of the
window to highlight them.
Then, check the Allow box for
all of the permissions under
Permissions for
Administrators.
7
Repeat Step 10 for every group or username available, then click OK.
8
Click the option to Apply
changes to the folder,
subfolder, and files, then click
OK.
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Configuring DataScanner
Server Connection Settings
DataScanner requires a connection to DataDirector to operate. To connect to DataDirector, your Server
Connections settings must be configured. The first time you log on you will be prompted to configure
the internet settings. Set the Address and Site Name on the Server Connections tab.
Address: www.datadirector.com Enter the
web address used to connect to the
DataDirector web site. The default setting is
www.datadirector.com.
Site Name The name of the web site that
you are logging into. The same name as
appears in the address bar that you would
enter when connecting to the DataDirector
web site.
The site name is case sensitive and you
should enter the site name in lower cases.
Use the district/consortium name that
DataDirector uses--this is what is typed in
the address bar when logging into
DataDirector. For example, the
my-site-name portion of
http://www.datadirector.com/my-sitename.
Notes

The Port setting defaults to 443, so this field is not enabled for editing.

The Protocol setting identifies the network communication protocol being used between
DataScanner and DataDirector over the Internet. For security reasons, the only choice is the Hyper
Text Transfer Protocol under Secured Socket Layer (HTTPS), so this field is not enabled.
You may click Save to save these settings now and proceed to select your scanning source. If you have
already configured this setting, you can choose an assessment to score, or click the Scanning
Preferences or Others tabs to configure additional settings.
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Select the Scanning Source
Once DataScanner is installed, you must select your scanning source before configuring additional
settings.
Step
Action
1
If DataScanner is not already
open, double-click the shortcut
icon on your desktop or select
DataScanner from the Start
menu. Enter your DataDirector
username and password, then
click Login.
2
If your username is affiliated
with more than one site or
group, you will need to select
the appropriate site or group
to log in under.
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Step
Action
3
Choose Scanner from the
Select menu.
4
Select the appropriate scanner from the list that appears, then click Select.
Scanning Preferences
The Scanning Preferences tab contains settings to adjust the sensitivity of your scanner. All scanners
produce different quality images, even when they are the same model from the same manufacturer. For
consistent results, each scanner used with DataScanner must be calibrated to produce ideal results. The
calibration process consists of adjusting the marked and unmarked bubble sensitivity as well as the
registration mark margins of DataScanner.
Step
Action
1
Click the File menu, then
Configuration, followed by
Preferences. Then, click
Calibrate.
2
To configure your calibration setting, click Calibrate in the Registration Mark Margins section,
then select your paper size (letter or legal).
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Step
Action
3
You will be prompted to load an answer document into the automatic document feeder of your
scanner. Allow the document to feed into the scanner, then click OK.
Remember: Do NOT write anything on the marks or close to the registration marks of your
document, as inaccurate results may be produced.
4
You will now configure the registration mark calibration settings.
5
Option 1 - Always Calibrate
Before Scanning Documents:
When checked, this calibration
screen will always pop up
before a user can scan a new
batch of answer documents.
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Step
Action
6
Option 2 - Paper Size: Use this
to select the paper size that
corresponds to the document
you wish to scan.
7
Option 3 - Re-scan Document:
Place an answer sheet onto the
automatic document feeder of
your scanner and click this
button to rescan your
calibration page.
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Step
8
Action
Option 4 - Registration Mark
Margins: Registration mark
margins tell DataScanner
where the registration marks
are. Adjust the top, bottom,
left and right margins
appropriately so that the
dotted red lines on the preview
image are just outside of the
registration marks (the small
black sideways T’s). If the
marks fall outside the dotted
red lines, inaccurate results
may be produced during
scanning.
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Step
Action
9
Option 5 - Save Settings: Save
the margins you’ve set to a
configuration file, making the
settings available for
application to subsequent
scans. Clicking this option will
close the window and return
you to the Scanning
Preferences page of the
Configuration window.
10
Option 6 - Close Without
Saving: Clicking this button will
close the window and return
you to the Scanning
Preferences page of the
Configuration window without
saving your settings.
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Step
11
12
Action
The Scanned Image Preview is
displayed to the right of the
control panel. This image
shows exactly what was
received by your scanner from
your calibration sheet.
Different scanners will produce
a slightly different image, and
it is possible that the margins
will not look the same in the
preview window as they do in
the actual document. Ensure
the margins have been
adjusted so that the
registration marks (the small
black sideways T’s) are tightly
bound by the red lines.
After saving your calibration
settings and returning to the
Configuration window, set
your margins so that the
registration marks (the small
black sideways T’s) are tightly
bound by the red lines. The
default value is 0.25 for all four
margins. Click Save once your
margins have been set.
You can also adjust the
Marked and Unmarked Bubble
Sensitivity here.
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13
Marked Bubble Sensitivity is
used to control at what density
a bubble is considered as a
marked bubble. The default
value is 60%.
14
Unmarked Bubble Sensitivity
is used to identify and include
or exclude marginally marked
bubbles. The default value is
20%.
Others Preferences
The Others tab contains optional settings to better customize default DataScanner preferences. These
settings and preferences may be changed back for troubleshooting purposes, but generally will not need
to be changed once set.
Area / Purpose
Appearance
Default Download
Directory is the default
directory in which all
downloaded files are
saved.
Log Files Directory is the
default directory in which
all log files are saved.
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Area / Purpose
Appearance
Server Connection
Timeout sets how long (in
seconds) DataScanner will
try to re-establish a lost
connection with the server
before an error message is
generated. If you are
receiving time out errors
when attempting to start
DataScanner, adjust this
setting from 60 (default) to
120.
Check for version update
during program startup
will make DataScanner
check for updates
whenever the program is
started. This option is
enabled by default. See
Updating DataScanner
Automatically for more
information.
Hide scanner program
menu lets DataScanner
automatically set scanning
parameters. Unchecking
this option displays the
manufacturer's user
interface and allows you to
set these parameters
manually. Please note that
some scanners may not
support this feature.
The following parameters must be set for DataScanner to work properly:


Resolution: 300 x 300 dpi
Scan Type: Black and White (1 bit per pixel)
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Area / Purpose
Appearance
Approve blank answers
allows DataScanner to
approve answer sheets
with blank answers.
The Use a different exam
template option is disabled
by default.
Enable error log allows
users to log softwaregenerated error messages
to a text file. This option
cannot be disabled. To
clear the log entries, click
the Clear Log button.
Enable logs for committing
results logs scanning
results to a text file. All
information captured is
cumulative. To clear the
summary log, click the
Clear Log button.
Always calibrate before
scanning documents
automatically calibrates
before scanning
documents. All information
captured is cumulative. To
clear the summary log,
click the Clear Log button.
Approve multiple answers
allows DataScanner to
accept documents with
multiple answers darkened
for a single question.
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Using DataScanner
Starting DataScanner
Step
Action
1
If DataScanner is not already
open, double-click the shortcut
icon on your desktop or select
DataScanner from the Start
menu. Enter your DataDirector
username and password, then
click Login.
2
If your username is affiliated
with more than one site or
group, you will need to select
the appropriate site or group
to log in under.
3
Proceed by following the steps in Scanning Answer Documents.
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Scanning Answer Documents
Before scanning answer sheets, a template that corresponds to the answer sheets need to be selected.
The template provides information about the answer sheets, so that DataScanner knows exactly where
to find the data on the sheet.
Step
Action
1
Login to DataScanner as instructed in Starting DataScanner.
2
Select an assessment to scan answers for using the filters provided (see 2a) or by searching for a
specific assessment ID (see 2b).
2a
Use the Subject, Academic
Year, Grade and Scope filter
options to narrow the list of
available assessments in the
bottom portion of the screen.
Ensure you are choosing the
filter settings used to find the
same assessment in
DataDirector.
3
Click your desired assessment in the list. DataScanner will retrieve the assessment template
displayed it in the image viewer.
4
Verify that the image on the
screen is the same as the
answer document you are
about to scan. Choose Yes in
the confirmation pop-up box
that appears if so.
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Step
Action
5
Load your students’ answer
documents according to your
scanner’s specifications, then
click Scan Now.
6
You will receive a pop-up
message indicating the number
of documents processed when
all the documents you loaded
have been scanned.
7a
Click Finish to close scanning for this test.
7b
Click Continue to scan more documents for the same test. Do not attempt to scan documents
for a different test at this time.
Error Log
Errors may occur when committing results to DataDirector due to incorrect site ID, assessment ID,
student ID, teacher ID, or network connection issues. A log is created to capture these errors and allow
the DataScanner session to continue without interruption.
These errors are displayed in a pop-up log browser after all the results are committed to DataDirector.
This log may be saved as a tab-delimited text file on your computer.
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Reviewing the Scanning Summary
The scanning summary indicates the number of documents scanned, processed, and approved for a
particular assessment. Reviewing the scanning summary provides users an opportunity to spot and fix
errors, if necessary.
Area / Purpose
Appearance
Scanned: The number of
sheets identified by the
scanner.
Processed: The actual
number of DataDirector
answer documents
recognized.
Approved: The number of
answer documents ready
to commit to DataDirector.
The summary will also indicates if there were any scanning errors or documents which did not process.
Click the Why? button for an explanation of why the document did not process, or click the How Do I
Fix? button for tips on fixing the error.
Click Ok after reviewing the summary and addressing any errors.
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DataScanner for DataDirector™ Manual
Reviewing, Approving, and Committing Results
Reviewing Results
DataScanner automatically displays unapproved answer documents. After reviewing these documents,
you can check the Approve this document option to include it for scoring.
You can use the Document Filter to view the other categories of documents:




All Documents: This option displays all scanned documents regardless of their status.
Approved Documents: This option displays only documents that have scanned correctly and are
ready to commit to DataDirector.
Disapproved Documents: This option displays only documents recognized as DataDirector
answer sheets, but which contain errors.
Unprocessed Documents: This option displays only documents not recognized as DataDirector
answer sheets.
Approving Results
Click the checkbox next to Approve this document to mark an answer sheet as approved for
commitment to DataDirector.
See Troubleshooting Disapproved or Unprocessed Documents for steps on fixing documents that didn’t
process.
Committing Results
Verify in the Summary that all answer
documents have been processed and
approved. The Total column should
reflect all documents scanned. If all
documents have been accounted for,
click Commit Results. Results are sent to
directly to DataDirector after commitment and quickly become available for viewing and reporting.
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DataScanner for DataDirector™ Manual
Clearing Results
If the acquired images or the data appear incorrect, you can clear the results instead of committing the
results and process the answer sheets again. You can also clear the data after the results have been
approved and committed, then start scanning another set of documents for the same test without
repeating the search and re-selecting it in the list.
There are several ways to clear DataScanner results:
Option
Appearance
Click Action, then Clear
Data, then Keep Scanning.
Alternatively, press Ctrl-X.
Click the Clear Data and
Start Over button above
the Summary window.
Accessing the Results of Scanned Tests
Login to DataDirector to view the data from
your scanned answer documents.
Locate the assessment and open the
Assessment Overview page. Scores from the
scanned answer documents will be reflected
here.
Click on any of the Assessment Reports to
generate the report as usual, using the data
from the scanned results.
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DataScanner for DataDirector™ Manual
Unapproved Answer Documents
In nearly all scanning scenarios, DataScanner expects exactly one marked bubble for each row or column
of bubbles. Answer sheets with more than one bubble marked for a question, such as "A" and "B"
instead of just "A", will not be approved.
This is to alert you that marginally marked bubbles may exist and provide an opportunity to decide
whether these should be treated as marked or unmarked.
Documents that are unapproved are displayed with the student responses that were not approved
flagged in yellow. Some reasons a document may not process include:

Missing identification information (student ID, teacher ID)

Incomplete bubbles

Multiple responses to a question

A sheet was skewed or twisted during scanning

DataScanner did not recognize the scan sheet because it could not locate the registration marks
DataScanner will check question types on an assessment against the DataDirector answer sheet. If
Multiple Response questions are detected, DataScanner will automatically accept and grade scanned
documents without flagging double bubbles as an error. No additional action is required by the user.
How to Resolve Issues with Unapproved Answer Documents
You have several options to resolve errors caused by improperly completed answer sheets.
Option
Action
1
You may ignore all highlighted (yellow) responses in the Document Detail window and score
them as incorrect by leaving them blank and selecting the yellow Approve this document box.
2
Click the yellow text and
make manual corrections,
then click the yellow Approve
this document box.
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DataScanner for DataDirector™ Manual
Option
Action
3
Adjust the Bubble Sensitivity.
Click the Down arrow to
decrease the sensitivity if
bubbles are dark, or click the
Up arrow to increase the
sensitivity for light bubbles.
Click Recapture Current or
Recapture All to instantly
recapture answers using the
new sensitivity settings for
either the current sheet or all
sheets, respectively.
4
You may set DataScanner to automatically approve documents with blank responses by going
to File, then Configuration, then Others. Click the checkbox next to Approve Blank Answers.
Use this option with caution. This is not recommended for general use, as faintly bubbled
responses may not be detected and may incorrectly display as blanks.
Troubleshooting

Answer documents may be marked as Unapproved if student responses are not detected. If
responses appear bubbled in on the left side of the screen, but appear as yellow blanks on the
right side of the screen, DataScanner may not have recognized all six registration or “T” marks.

Check your printer settings to ensure it is set to Fit or Scaled to printer margins before printing
answer sheets from DataDirector.

Attempt to rescan. Click the red Clear Data and Start Over button, then start your scan over.

Remove the documents from the automatic document feeder, adjust the sheet feed guides,
replace the documents, then rescan.

Clean your scanner. Scanners collect dust, pencil residue, and other particles as part of routine
use. These elements may eventually cause documents to twist, crumple, or clump during
scanning. Periodically clean the scanner glass and rollers according to the manufacturer’s
instructions.

Be sure you are using the most recent version of DataScanner. If there is a newer version
available, check for automatic updates. If you are using version 1.2.2 or earlier, you will need to
uninstall the old version before upgrading.

Close and restart DataScanner.
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DataScanner for DataDirector™ Manual
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DataScanner for DataDirector™ Manual
Printing Tips and Recommendations
It is recommended that a small test
print and scan is completed prior to
your initial DataScanner assessment
administration to verify that all sheets
scan correctly and that DataScanner is
able to read responses as expected.






Use very bright white paper for the
best scanning results.
Depending on the length of the
assessment, letter or legal size
paper may be required. The
required paper size for an
assessment will be printed on the
first page of the PDF answer
document downloaded from
DataDirector. Verify that you are
using the correct paper size.
Using a laser printer for answer sheet printing is recommended. Ink or bubblejet printers should be
avoided if possible.
Download Adobe Acrobat Reader version 7.0 or higher. Use this program to open and print your
PDF. This will allow you to select Acrobat Reader in your printing preferences.
Ensure that the Page Scaling option is set to Fit/Reduce to Printer Margins/Printable Area (verbiage
may vary slightly depending on your printer).
Ensure that the three sideways “T” registration marks that appear along the top and bottom of the
sheets in Print Preview are printed on the actual answer sheets before administering an assessment.
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DataScanner for DataDirector™ Manual
FAQ
Why do I need to calibrate my scanner?
Calibrating allows accurate answers to be picked up by DataScanner by finely adjusting the scanner so
that it correctly renders the registration (”T”) marks on your answer sheet. This is especially important if
answer sheets from different print sources are being used in the same scanner.
Why are there commas in my Student ID?



This happens when the scanner does not read the student ID bubbles correctly - most often, this
is due to answer sheets that were not calibrated before scanning.
The bubble sensitivity may not be adjusted appropriately.
Check to ensure that the scanner did not “dog-ear” your answer sheets. If the upper left or right
corners were folded over and covering the registration marks, this will affect the readability of
your answer sheets.
Can I edit student responses after scanning?



Yes. Once you have scanned the answer sheets, you may make answer adjustments in the
Document Detail window on the right side of the screen.
You may also make corrections to student responses within DataDirector. After scanning,
proceed to DataDirector and locate your assessment. Open the Overview page. From there,
click on the Data Entry link to manually edit student responses.
If you would like to re-scan a sheet for a student whose responses have already been committed
to DataDirector, you must delete their responses from DataDirector first.
What does the bubble sensitivity setting do?
Bubble sensitivity allows you to adjust for students that did not mark heavily (dark) enough. Simply raise
or lower the sensitivity levels to adjust for this - lighter bubbles require higher sensitivity, and darker
bubbles require less sensitivity. Having your bubble sensitivity too low or too high may also cause
commas to appear in your student or teacher IDs.
How do I scan more answer sheets once I have committed results to DataDirector?
If you have more answer sheets to scan after committing a batch, click the Clear Data and Start Over
button.
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DataScanner for DataDirector™ Manual
Questions? Please contact your Account Manager or Customer Service at 877-411-1629. Rev 11/5/2013
DataScanner for DataDirector™ Manual
What does the error message “An unhandled exception error has occurred” mean?
If you receive an Unhandled Exception Error stating, "The specified module could not be found
(Exception from HPRESULT...," you must install the HP scanner driver even though you may not be using
an HP scanner.
Why is the image on my screen blank when I am scanning?


Ensure that you have not placed any of your answer sheets into the document feeder upside
down.
One or more of your “T” marks may have been covered or obscured.
How can I best maintain my scanner? How should I clean it? (Multi-Function Brother Scanners)
Periodically clean the scanner glass and rollers according to the manufacturer’s instructions. It is also
recommended that you have your scanners either professionally maintained or purchase scanner
cleaner kits.
I get the error message “The scanner is offline.” What should I do?
a) Verify that the USB connection between your scanner and the computer has not been undone.
b) Verify that the correct scanner is selected as the scanning source. See Select the Scanning
Source.
c) Go to File, then Configurations, then click Connections. Make sure the address has
www.datadirector.com and the site name matches the URL in the address bar used when logged
into DataDirector. See Server Connection Settings.
My device is no longer listed in the Approved Scanners list. Will it still work with DataScanner?
Certain devices have been discontinued by the manufacturer and therefore were not available for
testing with the latest release of DataScanner. The following list of dedicated scanners, multi-function
devices, and business copiers are currently discontinued and could not be acquired from the
manufacturer for testing.





Lexmark XS463de
Brother MFC-8440
Brother DCP-8065DN
HP Scanjet 6010
HP Scanjet N8460
While we expect the following devices to function accordingly, we were unable to certify each scanner
according to the latest specifications of DataScanner.
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DataScanner for DataDirector™ Manual
Questions? Please contact your Account Manager or Customer Service at 877-411-1629. Rev 11/5/2013
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