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Use & Care Manual
With Installation Instructions for the Installer
Electric
Water Heaters
For Manufactured Housing (Mobile Home)
Single and Double
Element Models
Side or Top Water
Connections
Residential 20–52 Gallon
Model: GE Series
The purpose of this manual is twofold: one, to provide the installer with the basic directions and recommendations for the proper installation and adjustment of the water heater; and two, for the owner– operator, to explain the features, operation, safety precautions, maintenance and trouble shooting of the water heater. This manual includes a parts list.
It is imperative that all persons who are expected to install, operate or adjust this water heater read the instructions carefully so that they may understand how to perform these operations.
Do not destroy this manual. Please read carefully and keep in a safe place for future reference.
!
!
Recognize this symbol as an indication of Important Safety
Information!
California Proposition 65
Warning: This product contains chemicals known to the State of
California to cause cancer, birth defects or other reproductive harm.
®
LISTED
786H
Printed in USA
Manufactured under trademark license by:
Rheem Manufacturing Company
2600 Gunter Park Drive East, Montgomery, AL 36124-4020
Part No. AP12170-4 (11/03)
Pub. No. 49-50012-4 11-03 JR
Safety Information
Safety Precautions . . . . . . 3, 4
Installation Instructions
Location . . . . . . . . . . . . . . . . . . 5
Water Connections . . . . . . . . 6
Electrical Connections . . . . . 8
Operating Instructions
Safety Controls . . . . . . . . . . . 12
Water Temperature. . . . . . . . . 13
Care and Cleaning
Draining . . . . . . . . . . . . . . . . . . 14
Extended Shut-Down . . . . . . 14
Maintenance. . . . . . . . . . . . . . 14
Troubleshooting Tips
Before You Call
For Service. . . . . . . . . . . . . . . . 15
Customer Service
Parts List . . . . . . . . . . . . . . . . 16
Wiring Diagram . . . . . . . . . . . 18
Product Registration . . 19, 20
2
IMPORTANT!
Fill out and return the Consumer Product Registration Card that is in the back of this manual.
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label on the appliance.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service under the warranty.
READ THIS MANUAL
Inside you will find many helpful hints on how to use and maintain your water heater properly. Just a little preventive care on your part can save you time and money over the life of your water heater.
You’ll find many answers to common problems in the Before You
Call For Service section. If you review our chart of Troubleshooting
Tips first, you may not need to call for service at all.
IF YOU NEED SERVICE
If you do need service, you can relax knowing help is only a phone call away. For service call 800-431-1549.
READ THE SAFETY INFORMATION
Your safety and the safety of others are very important. There are many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
!
This is the safety alert symbol. Recognize this symbol as an indication of Important Safety Information! This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER”, “WARNING”, “CAUTION” or “NOTICE”.
These words mean:
!
DANGER
!
WARNING
!
CAUTION
Notice:
An imminently hazardous situation that will result in death or serious injury.
A potentially hazardous situation that could result in death or serious injury and/or damage to property.
A potentially hazardous situation that may result in minor or moderate injury.
Attention is called to observe a specified procedure or maintain a specific condition.
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
WATER TEMPERATURE ADJUSTMENT
Safety and energy conservation are factors to be considered when selecting the water temperature setting of water heater’s thermostat. Water temperatures above 125°F can cause severe burns or death from scalding. Be sure to read and follow the warnings outlined on the label pictured below. This label is also located on the water heater near the thermostat access panel.
Time/Temperature Relationship in Scalds
!
D A N G E R
HOT
BURN
Water temperature over 125 cause severe burns instantly or death from scalds.
°F can
Children, disabled and elderly are at highest risk of being scalded.
See instruction manual before setting temperature at water heater.
Feel water before bathing or showering.
Temperature limiting valves are available, see manual.
Water Temperature Time To Produce a Serious Burn
120°F
125°F
130°F
135°F
140°F
145°F
150°F
155°F
Table courtesy of Shriners Burn Institute
More than 5 minutes
1 1 /
2 to 2 minutes
About 30 seconds
About 10 seconds
Less than 5 seconds
Less than 3 seconds
About 1
1
/
2 seconds
About 1 second
The chart shown above may be used as a guide in determining the proper water temperature for your home.
NOTICE: Households with small children, disabled, or elderly persons may require a 120°F or lower thermostat setting to prevent contact with “HOT” water.
The temperature of the water in the heater is regulated by the adjustable surface mounted thermostat(s) located behind the jacket access panel(s). Dual element heaters have two thermostats. To comply with safety regulations the thermostat(s) were set at 120°F before the water heater was shipped from the factory.
Reset button
Thermostat dial pointer
Thermostat protective cover
E
T
R
E
150
°F
125
°F
90
°F
TURN OFF
POWER
BEFORE
SERVICING
The illustration at the left shows the temperature adjustment dial used for setting the water temperature.
Refer to the Operating
Instructions in this manual for detailed instructions in how to adjust the thermostat(s).
NOTICE: Mixing valves are available for reducing point of use water temperature by mixing hot and cold water in branch water lines are available. Contact a licensed plumber or the local plumbing authority for further information.
!
DANGER:
Hotter water increases the Potential for Hot Water SCALDS.
3
4
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
Be sure to read and understand the entire Use and Care Manual before attempting to install or operate this water heater. It may save you time and cost. Pay particular attention to the Safety Instructions. Failure to follow these warnings could result in serious bodily injury or death. Should you have problems understanding the instructions in this manual, or have any questions, STOP, and get help from a qualified service technician, or the local electric utility.
FOR INSTALLATIONS IN THE STATE OF CALIFORNIA
California Law requires that residential water heaters must be braced, anchored or strapped to resist falling or horizontal displacement due to earthquake motions. For residential water heaters up to 52 gallon capacity, a brochure with generic earthquake bracing instructions can be obtained from: Office of the State Architect, 400 P Street,
Sacramento, CA 95814 or you may call 916-324-5315 or ask a water heater dealer.
However, applicable local codes shall govern installation. For residential water heaters of a capacity greater than 52 gallons, consult the local building jurisdiction for acceptable bracing procedures.
SAFETY PRECAUTIONS
Have the installer show you the location of the circuit breaker and how to shut it off if necessary. Turn off the circuit breaker if the water heater has been subjected to overheating, fire, flood, physical damage or if the ECO fails to shut off.
●
Read this manual entirely before installing or operating the water heater.
●
Use this appliance only for its intended purpose as described in this Use and
Care Manual.
●
Be sure your appliance is properly installed in accordance with local codes and the provided installation instructions.
●
Do not attempt to repair or replace any part of your water heater unless it is specifically recommended in this manual.
All other servicing should be referred to a qualified technician.
READ AND FOLLOW THIS SAFETY INFORMATION
CAREFULLY.
SAVE THESE INSTRUCTIONS
Installing the water heater.
The location chosen for the water heater must take into consideration the following:
Local Installation Regulations
The installation of this water heater must be in accordance with the
Manufactured Home Construction and
Safety Standard (Title 24, CFR; Part
3280) and the following instructions; and local codes governing the installation of water heaters in manufactured homes (mobile homes).
If additional wiring information is desired, the latest edition of the National
Electrical Code is recommended. It is available from some local libraries or can be purchased from the National Fire
Protection Association, 1 Batterymarch
Park, Quincy, MA 02269 as booklet
ANSI/NFPA 70.
Location
Locate the water heater in a clean dry area as near as practical to the area of greatest heated water demand. Long uninsulated hot water lines can waste energy and water.
Place the water heater in such a manner that the thermostat and element access panels can be removed to permit inspection and servicing such as removal of elements or checking controls.
The water heater and water lines should be protected from freezing temperatures. Do not install the water heater in outdoor, unprotected areas.
CAUTION: The water heater should not be located in an area where leakage of the tank or connections will result in damage to the area adjacent to it or to lower floors of the structure. Where such areas cannot be avoided, it is recommended that a suitable catch pan, adequately drained, be installed under the water heater.
B
A—Diameter of water heater plus 2
″ min.
B—Maximum 2
″
A
NOTICE: Auxiliary catch pan MUST conform to local codes.
Catch Pan Kits are available from the store where the water heater was purchased, or any water heater distributor.
To open drain, line should be at least 3/4
″
ID and pitched for proper drainage.
Inspect Shipment
Inspect the water heater for possible damage. Check the markings on the rating plate of the water heater to be certain the power supply corresponds to the water heater requirements.
5
Installing the water heater.
Thermal Expansion
Determine if a check valve exists in
the inlet water line. It may have been installed in the cold water line as a separate back flow preventer, or it may be part of a pressure reducing valve, water meter or water softerner. A check valve located in the cold water inlet line can cause what is referred to as a “closed
water system”. A cold water inlet line with no check valve or back flow prevention device is referred to as an “open water
system”.
As water is heated, it expands in volume and creates an increase in the pressure within the water system. This action is referred to as “thermal expansion”.
In an “open water system”, expanding water which exceeds the capacity of the water heater flows back into the city main where the pressure is easily dissipated.
A “closed water system”, however, prevents the expanding water from flowing back into the main supply line, and the result of “thermal expansion” can create a rapid and dangerous pressure increase in the water heater and system piping. This rapid pressure increase can quickly reach the safety setting of the relief valve, causing it to operate during each heating cycle. Thermal expansion, and the resulting rapid and repeated expansion and contraction of components in the water heater and piping system can cause premature failure of the relief valve, and possibly the heater itself. Replacing the relief valve will not correct the problem.
The suggested method of controlling thermal expansion is to install an expansion tank in the cold water line between the water heater and the check valve. The expansion tank is designed with an air cushion built in that compresses as the system pressure increases, thereby relieving the over pressure condition and eliminating the repeated operation of the relief valve. Other methods of controlling thermal expansion are also available.
Contact your installing contractor, water supplier or plumbing inspector for addition information regarding this subject.
NOTICE: Do not apply heat to the HOT or COLD water connections. If sweat connections are used, sweat tubing to adapter before fitting adapter to the water connections on heater. Any heat applied to the water supply fittings will permanently damage the dip tube.
Water Supply Connections
Refer to the illustration below for suggested typical installation. The installation of unions or flexible copper connectors is recommended on the hot and cold water connections so that the water heater may be easily disconnected for servicing if necessary. The HOT and COLD water connections are clearly marked and are 3/4
″ NPT on all models. Install a shut-off valve in the cold water line near the water heater.
Typical Side Connect Installation
Anode
To electrical distribution panel
Electrical junction box
(use only copper conductors)
Temperature & pressure relief valve
Union
Jacket access panel
Hot water outlet to fixtures
Union
To cold water supply
Shut-off valve
Jacket access panel
Drain valve
Auxiliary catch pan
6
Relief valve discharge line.
Directed to under side of home.
A new combination temperature and pressure relief valve, complying with the Standard for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must remain installed in the opening provided and marked for the purpose on the water heater. No valve of any type should be installed between the relief valve and the tank. Local codes shall govern the installation of relief valves.
WARNING: The pressure rating of the relief valve must not exceed 150 PSI, the maximum working pressure of the water heater as marked on the rating plate.
Relief Valve
The Btuh rating of the relief valve must not be less than the input rating of the water heater as indicated on the rating label located on the front of the heater
(1 watt=3.412 Btuh).
Connect the outlet of the relief valve to a suitable open drain so that the discharge water cannot contact live electrical parts or persons and to eliminate potential water damage.
Piping used should be of a type approved for hot water distribution. The discharge line must be no smaller than the outlet of the valve and must pitch downward from the valve to allow complete drainage (by gravity) of the relief valve and discharge line. The end of the discharge line should not be threaded or concealed and should be protected from freezing. No valve of any type, restriction or reducer coupling should be installed in the discharge line.
To Fill the Water Heater
WARNING: The tank must be full of water before heater is turned on. The water heater warranty does not cover damage or failure resulting from operation with an empty or partially empty tank. (Refer to the Certificate of
Limited Warranty for complete terms and conditions.)
Make certain the drain valve is completely closed.
Open the shut-off valve in the cold water supply line.
Open each hot water faucet slowly to allow the air to vent from the water heater and piping.
A steady flow of water from the hot water faucet(s) indicates a full water heater.
Typical Top Connect Installation
Anode
Temperature & pressure relief valve
Electrical junction box
(use only copper conductors)
Union
E L
I E
A L
V E
CO
LD
F
HO
T
Heat trap
6
″ Min.
Hot water outlet to fixtures
Relief valve discharge line.
Directed to under side of home.
To electrical distribution panel
Heat trap
6
″ Min.
To cold water supply
Shut-off valve
Union
Jacket access panel
Jacket access panel
Drain valve
Auxiliary catch pan
7
8
Installing the water heater.
CAUTION: The presence of water in the piping and water heater does not provide sufficient conduction for a ground. Non-metallic piping, dielectric unions, flexible connectors etc. can cause the water heater to be electrically isolated.
Ground screw
G
Conduit connector
Junction box cover
Wire connections
Water heater junction box.
Electrical Connections
A separate branch circuit with copper conductors, overcurrent protective device and suitable disconnecting means must be provided by a qualified electrician.
All wiring must conform to local codes or latest edition of National Electrical
Code ANSI/NFPA 70.
The water heater is completely wired to the junction box inside jacket at the top front of the water heater. An opening for
1/2
″ or 3/4″ electrical fitting is provided
for field wiring connections.
The voltage requirements and wattage load for the water heater are specified on the rating plate on the front of the water heater.
The branch circuit wiring should include either:
Metallic conduit or metallic sheathed cable approved for use as a grounding conductor and installed with fittings approved for the purpose.
Non-metallic sheathed cable, metallic conduit or metallic sheathed cable not approved for use as a ground conductor shall include a separate conductor for grounding. It should be attached to the ground terminals of the water heater and the electrical distribution box.
NOTICE: This guide recommends minimum branch circuit sizing and wire size based on National
Electric Code. Refer to wiring diagrams in this manual for field wiring connections.
Branch Circuit Sizing and Wire Size Guide
Total Water
Heater Wattage
1500*
1700
2000
2500
3000
3500
3800
4000
4500
5000
5500
6000
9000
Recommended Over Current Protection
(fuse or circuit breaker amperage rating)
120V
20
20
25
30
35
–
–
–
–
–
–
–
–
208V
15
15
15
15
20
25
25
25
30
30
35
40
–
240V
15
15
15
15
20
20
20
25
25
30
30
35
50
Copper Wire Size AWG Based on N.E.C. Table 310-16 (75°C)
120V
12
12
10
10
8
–
–
–
–
–
–
–
–
10
10
10
8
8
–
208V
14
14
14
14
12
10
10
*Less than 1500 watts may be wired 14 gauge with 15 amp protection. Check Local Electrical Codes, as they will also apply.
10
10
10
10
8
8
240V
14
14
14
14
12
12
12
Condensation
Condensation can form on the tank when it is first filled with water.
Condensation might also occur with a heavy water draw and very cold inlet water temperatures.
This condition is not unusual, and will disappear after the water becomes heated. If, however, the condensation continues, examine the piping and fittings for possible leaks.
Additional information on this subject may be found at
www.rheem.com
under “Library,” scroll down to the
Technical Service Bulletins 1400 Series
Section and choose Bulletin #1402.
!
WARNING:
If local codes require external application of insulation blanket kits the manufacturer’s instructions included with the kit must be carefully followed.
Insulation Blankets
Insulation blankets, available to the general public, for external use on electric water heaters are not necessary. The purpose of an insulation blanket is to reduce the standby heat loss encountered with storage tank heaters. This water heater meets or exceeds the National
Appliance Energy Conservation Act standards with respect to insulation and standby loss requirements making an insulation blanket unnecessary.
The manufacturer’s warranty does not cover any damage or defect caused by installation, attachment or use of any type of energy saving or other unapproved devices (other than those authorized by the manufacturer) into, onto or in conjunction with the water heater. The use of unauthorized energy saving devices may shorten the life of the water heater and may endanger life and property.
The manufacturer disclaims any responsibility for such loss or injury resulting from the use of such unauthorized devices.
!
CAUTION:
If local codes require the application of an external insulation blanket to this water heater, pay careful attention to the following so as not to restrict the proper function and operation of the water heater:
●
Do not cover the temperature and pressure relief valve.
●
Do not cover jacket access panels to thermostats and heating elements.
●
Do not cover the electrical junction box of the water heater.
●
Do not cover the operating or warning labels attached to the water heater or attempt to relocate them on the exterior of insulation blanket.
Hot and Cold Pipe Insulation Installation
HO
T
F
E I
L
E
R
E V
L
A
V
CO
LD
HO
T
F
E
I
L
E
R
E
V
L
A
V
CO
LD
Typical vertical piping arrangement
Typical horizontal piping arrangement
For increased energy efficiency, some water heaters have been supplied with two 24” sections of pipe insulation.
Typical side piping arrangement
Please install the insulation, according to the illustrations above, that best meets your requirements.
9
Installing the water heater.
Relief Valve Insulation Installation
CAUTION: Ensure the
T&P Valve opening is not obstructed by the insulation.
HO
T
F
E
I
L
E
R
E
V
L
A
V
CO
LD
Typical top connection arrangement
For increased energy efficiency, some water heaters have been supplied with a 2-3/8” section of pipe insulation.
Please install the insulation, according to the illustrations above, that best meets your requirements.
Typical side connection arrangement
Slip the insulation cover over the T&P
Valve through the center hole and align the hole in the side with the opening of the T&P Valve.
Heat Trap
For increased energy efficiency, some water heaters have been supplied with factory installed heat traps in the hot outlet line and cold water inlet line.
NOTICE: Do not apply heat to the hot or cold water connections. If sweat connections are used, sweat tubing to adapter before fitting adapter to the water connections on heater. Any heat applied to the water supply fittings will permanently damage the dip tube and/or heat traps.
10
Installation checklist.
Water Heater Location
■
Close to area of heated water demand.
■
Indoors and protected from freezing temperatures.
■
Area free of flammable vapors.
■
Sufficient fresh air supply for proper operation of water heater.
Water Supply
■
Water heater completely filled with water.
■
Air purged from water heater and piping.
■
Water connections tight and free of leaks.
Relief Valve
■
Temperature and Pressure Relief
Valve properly installed and discharge line run to open drain.
■
Discharge line protected from freezing.
■
Provisions made to protect area from water damage.
■
Sufficient room to service heater.
Wiring
■
Power supply voltage agrees with water heater rating plate.
■
Branch circuit wire and fusing or circuit breaker of proper size.
■
Electrical connections tight and unit properly grounded.
11
Operating the water heater.
CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). HYDROGEN GAS IS EXTREMELY FLAMMABLE!! To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. If hydrogen is present, there will be an unusual sound such as air escaping through the pipe as the water begins to flow. Do not smoke or use an open flame near the faucet at the time it is open.
Safety Precautions
Do turn off power to water heater if it has been subjected to over heating, fire, flood, physical damage.
Do Not turn on water heater unless it is filled with water.
Do Not turn on water heater if cold water supply shut-off valve is closed.
If there is any difficulty in understanding or following the
Operating Instructions or the
Care and Cleaning section, it is recommended that a qualified person or serviceman perform the work.
CAUTION: The cause of the high temperature condition must be investigated by qualified service technician and corrective action must be taken before placing the water heater in service again.
Safety Controls
The water heater is equipped with a combination thermostat and temperature limiting control (ECO) that is located above the heating element in contact with the tank surface. If for any reason the water temperature becomes excessively high, the temperature limiting control (ECO) breaks the power circuit to the heating element. Once the control opens, it must be reset manually.
To reset the temperature limiting control:
Turn off the power to the water heater.
Remove the jacket access panel(s) and insulation.
The thermostat protective cover should not be removed.
Press the red RESET button.
Replace the insulation and jacket access panel(s) before turning on the power to the water heater.
Emergency Instructions
WARNING: If the water heater has been subjected to flood, fire, or physical damage, turn off power and water to the water heater.
Do not operate the water heater again until it has been thoroughly checked by qualified service personnel.
12
DANGER: There is a hot water scald potential if the thermostat is set too high. Households with small children, disabled, or elderly persons may require a 120°F or lower thermostat setting to prevent contact with
HOT water.
Water Temperature Setting
The temperature of the water in the water heater can be regulated by setting the temperature dial of the adjustable surface mounted thermostat(s) located behind the jacket access panel(s).
Dual element heaters have two thermostats.
Safety and energy conservation are factors to be considered when selecting the water temperature setting of the water heater’s thermostat(s). The lower the temperature setting, the greater the savings in energy and operating costs.
To comply with safety regulations the thermostat(s) are factory set at 120°F or less where local codes require. This is the recommended starting point.
Water temperatures above 125°F can cause severe burns or death from scalding. Be sure to read and follow the warnings outlined in this manual and on the label on the water heater. This label is located on the water heater near the thermostat access panel.
Mixing valves are available for reducing point of use water temperature by mixing hot and cold water in branch water lines.
Contact a licensed plumber or the local plumbing authority for further information.
The chart below may be used as a guide in determining the proper water temperature for your home.
Time/Temperature Relationship in Scalds
Temperature
120°F
125°F
130°F
135°F
140°F
145°F
150°F
155°F
Table courtesy of Shriners Burn Institute
Time To Produce a Serious Burn
More than 5 minutes
1 1 /
2 to 2 minutes
About 30 seconds
About 10 seconds
Less than 5 seconds
Less than 3 seconds
About 1 1 /
2 seconds
About 1 second
E
T
R
E
Reset button
Thermostat dial pointer
Thermostat protective cover
150
°F
125
°F
90
°F
TURN OFF
POWER
BEFORE
SERVICING
Type 59T thermostat and protective cover.
If adjustment is necessary…
Turn off the power to the water heater.
Remove the jacket access panel(s) and insulation exposing the thermostat(s).
The thermostat protective cover(s) should not be removed.
Using a small screwdriver, set the thermostat(s) dial pointer(s) to the desired temperature.
Replace the insulation and jacket access panel(s). Turn on the power to the water heater.
13
Care and cleaning of the water heater.
Draining the Water Heater
CAUTION: Shut off power to the water heater before draining water.
DANGER: Before manually operating the relief valve, make certain no one will be exposed to the hot water released by the valve. The water drained from the tank may be hot enough to present a scald hazard and should be directed to a suitable drain to prevent injury or damage.
In order to drain the water heater, turn off the cold water supply. Open a hot water faucet or lift the handle on the relief valve to admit air to the tank.
Attach a garden hose to the drain valve on the water heater and direct the stream of water to a drain. Open the valve.
NOTICE: Refer to the
Hydrogen Gas Caution in the Operating Instructions.
Vacation and Extended Shut-Down
If the water heater is to remain idle for an extended period of time, the power and water to the appliance should be turned off to conserve energy and prevent a build-up of dangerous hydrogen gas.
After a long shut-down period, the water heater’s operation and controls should be checked by qualified service personnel.
Make certain the water heater is completely filled again before placing it in operation.
The water heater and piping should be drained if they might be subjected to freezing temperatures.
DANGER: Before manually operating the relief valve, make certain no one will be exposed to the danger of coming in contact with the hot water released by the valve. The water may be hot enough to create a scald hazard.
The water should be released into a suitable drain to prevent injury or property damage.
NOTICE: If the temperature and pressure relief valve on the hot water heater discharges periodically, this may be due to thermal expansion in a closed water system. Contact the water supplier or your plumbing contractor on how to correct this.
Do not plug the relief valve outlet.
14
Routine Preventative Maintenance
Properly maintained, your water heater will provide years of dependable troublefree service.
It is suggested that a routine preventive maintenance program be established and followed by the user.
It is further recommended that a periodic inspection of the operating controls, heating element and wiring should be made by service personnel qualified in electric appliance repair.
Most electrical appliances, even when new, make some sound when in operation. If the hissing or singing sound level increases excessively, the electric heating element may require cleaning. Contact a qualified installer or plumbing contract to inspect.
At least once a year, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make certain the valve operates freely. Allow several gallons to flush through the discharge line to an open drain.
A water heater’s tank can act as a setting basin for solids suspended in the water.It is therefore not uncommon for hard water deposits to accumulate in the bottom of the tank. It is suggested that a few quarts of water be drained from the water heater’s tank every month to clean the tank of these deposits.
Rapid closing of faucets or solenoid valves in automatic water using appliances can cause a banging noise heard in a water pipe. Strategically located risers in the water pipe system or water hammer arresting devices can be used to minimize the problem.
The anode rod should be removed from the water heater’s tank annually for inspection and replaced when more than 6
″ of core
wire is exposed at either end of the rod.
Make sure the cold water supply is turned off before removing anode rod.
NOTICE: Do not remove the anode rod from the water heater’s tank, except for inspection and/or replacement, as operation with the anode rod removed will shorten the life of the glass lined tank and will exclude warranty coverage .
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the chart on this page first and you may not need to call for service.
Problem
Rumbling noise
Possible Causes
Water conditions in your home caused a build up of scale or mineral deposits on the heating elements.
Relief valve
Pressure build up caused producing popping by thermal expansion noise or draining in a closed system.
Rattling noise during periods of water usage
Not enough or no hot water
Internal heat trap fittings in operation.
Water is too hot
Water usage may have exceeded the capacity of the water heater.
A fuse is blown or a circuit breaker tripped.
Electric supply may be off.
The thermostat may be set set too low.
Leaking or open hot water faucets.
Electric service to your home may be interrupted.
Improper wiring.
Manual reset limit (ECO)
Cold water inlet temperature may be colder during the winter months.
The thermostat is set too high.
What To Do
●
Remove and clean the heating elements.
●
This is an unacceptable condition and must be corrected. Contact the water supplier or plumbing contractor on how to correct this. Do not plug the relief valve outlet.
●
This is normal for heat trap fittings when in operation and does not indicate a need for service.
●
Wait for the water heater to recover after an abnormal demand.
●
Replace fuse or reset circuit breaker.
●
Make sure electric supply to water heater and disconnect switch, if used, are in the ON position.
●
See the Temperature regulation of the water heater section of this manual.
●
Make sure all faucets are closed.
●
Contact the local electric utility.
●
See the Installing the water heater section of this manual.
●
See the Temperature regulation of the water heater section of this manual.
●
This is normal. The colder inlet water takes longer to heat.
●
See the Temperature regulation of the water heater section of this manual.
CAUTION: For your safety DO NOT attempt repair of electrical wiring, thermostats, heating elements or other safety devices. Refer repairs to qualified service personnel.
15
Replacement Parts.
For 20–52 gallon models with single or double elements.
Instructions For Placing a Parts Order
To place orders using a Visa/MasterCard call 800-431-1549.
All parts orders should include:
The model and serial number of the water heater from the rating plate.
Specify voltage and wattage as marked on the rating plate.
Part description (as noted below) and number of parts desired.
CAUTION: For your safety DO NOT attempt repair of electrical wiring, thermostat(s), heating elements or other operating controls. Refer repairs to qualified service personnel.
**Heat Trap
**Nipple
Relief valve **Heat Trap
**Nipple
Dip tube (on top connect models only)
Dip tube gasket
(on top connect models only)
Anode rod
Junction box cover
Plate cover
Top Connect Models
(see illustration below for other parts)
**Not supplied on all models
Anode rod
Junction box cover
Plate cover
140
130 120 110
100
D I S C
T H
M E R O -
SE T
Upper thermostat*
Upper thermostat protective cover*
Cavity insulation
SE
TU
PO
BE
RN
FO
OF
R
RE G
ICIN
Jacket access cover
Relief valve
Hot outlet heat tube
(on side connect models only)
Shroud
Shroud
Drain valve
16
Cold inlet nipple
(on side connect models only)
Thermostat bracket*
Heating element*
Heating element gasket*
140
130
100
120 110 D I S C
E R T H M O -
Lower thermostat
Lower thermostat protective cover
Cavity insulation
SE
TU
PO
RV
RN
FO
ICI
OF
R
RE
Jacket access cover
Thermostat bracket
Heating element
Heating element gasket
*These parts are supplied only on double element models
Cavity Insert Instructions
The following instructions are intended for qualified service personnel ONLY, and should only be done when necessary.
In order to replace the thermostat or heating element, remove the cavity insert crossbar by following the instructions below:
Turn off the power to the water heater.
Remove the jacket access panel(s) and insulation.
Rotate the crossbar up and down until it breaks away from the remainder of the cavity insert.
(See illustration to the left)
Discard the crossbar. It cannot and need not be replaced.
Replace the thermostat and/or element as necessary.
Replace the insulation and jacket access panel(s) before turning on the power to the water heater.
NOTICE: The cavity insert crossbar is necessary for the manufacturing process only. The removal of the crossbar will not interfere with the operation of the water heater.
17
Wiring diagrams.
Wiring Diagrams for Type–59T Therm-o-disc Thermostats
1
2
1
2
Single Element Models
L1
G*
L2
BRANCH CIRCUIT
TO ELECTRICAL
DISTRIBUTION PANEL
240 V.
3
4
THERMOSTAT
& HIGH TEMP.
LIMIT (ECO)
HEATING
ELEMENT
Double Element Models
1
2
1
2
L1
G*
L2
BRANCH CIRCUIT
TO ELECTRICAL
DISTRIBUTION PANEL
240 V.
UPPER THERMOSTAT
& HIGH TEMP. LIMIT
(ECO)
3
4
4
UPPER
HEATING
ELEMENT
LOWER
HEATING
ELEMENT
1
2
LOWER
THERMOSTAT
18
Please place in envelope and mail to:
Rheem Manufacturing Company
Warranty Registration Department
P.O. Box 34070
Louisville, KY 40232-4070
✁
Cut here
19
Consumer Product Ownership Registration
Follow these three steps to protect your new appliance investment:
After mailing the registration below, store this document in a safe place. It contains information you will need should you require service.
Read your Owner's
Manual carefully.
It will help you operate your new appliance properly.
Model Number Serial Number
If you require service, call 800-431-1549.
✁
Cut here
Consumer Product Ownership Registration
Water Heater Model Number Serial Number
Today!
First
Name
Mr.
■
Ms.
■
Mrs.
■
Last
Name
Street
Address
Miss
■
Apt. #
City
State
Date Placed
In Use
Month
Phone
Number
Zip
Code
Day
_ _
Year
NOTICE: Failure to complete and return this card does not diminish your limited warranty rights.
20
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