GSM SUITE V23 PROGRAMMING SOFTWARE QUICK START GUIDE
GSM SUITE V23 PROGRAMMING SOFTWARE GSM Key+ GSM Control+ GSM Alarm+ GSM Comfort+ QUICK START GUIDE BEFORE YOU START, YOU NEED A REGISTERED SIM CARD WITH CREDIT ON. IF YOU ARE USING A CONTRACT SIM, INSTRUCTIONS BELOW DON’T APPLY. Some PAYG SIM cards can be purchased pre-registered with a mobile number ready for use and may also already contain credit. If so, you can use them straight away with your units. If they are not, please follow the instructions provided with the SIM card and call the network and ask for the SIM card to be activated. BEFORE YOU DO THIS HOWEVER… You will need to have some information ready for the network operator. As the networks are expecting you to be registering your SIM for use in a mobile, they will want to know the IMEI number of the phone you are using it with. You can either use the IMEI number from your own mobile phone or discover the IMEI number of the GSM unit itself. If your unit has been spot checked by SeNd Tech. in the UK, you will find the IMEI number of the unit on paperwork inside box. If not, you have two options:The simplest is to give the network operator the IMEI number of any mobile phone – sim will then be registered against this mobile phone – this does not affect operation in anyway. To see what the IMEI number of any mobile phone is, type *#06# on your phone’s keypad. If you would prefer however, to register the sim against the unit’s IMEI number, you can take any registered sim card (perhaps out of your own mobile) and following instructions 1-4 below, connect to your unit. Once connected, click on Control folder and then on Device Info. Screen will scroll through lots of information pertaining to the device including strength of network signal and amongst this information will be Product Serial Number (IMEI): as shown below:- Make a note of IMEI Number:- ………………………………………………………………………………………………………………………….. Network operator will also want personal details of the person registering the SIM card ie name, address and maybe DOB. Once you have provided these details, the SIM card will be activated and a telephone number assigned to this SIM. Operator will let you know when number becomes active if not immediately. Depending on the sim card you have, you may need to add some credit to the sim card as setting up/testing will involve revenue being billed to the sim by way of text messages – we would recommend adding a minimum amount of £5. See back of this manual for further info on topping up. Important:- if you are planning to use output 2 of a GSM Control+ product on a free ring basis, you will need to ask network operator for the data number of the sim card as well. This means that when you call the unit on its normal sim number, output 1 will operate, when you call the unit on its data number, output 2 will operate. This is how it differentiates between the two. Make a note of the tel no. of this Sim:-………………………………………… Data number of Sim: ………………………………….. 1 How to prepare for connection NB: Programming lead for basic model GSM Key+ and GSM Comfort+ differs from that shown opposite. See separate sheet provided with Key+/Comfort+ programming kit for details. WITH POWER OFF, remove side cover and top cover. Both can be removed by squeezing, lifting or sliding the panels (also see manufacturer’s instructions included in box). If using X versions, connect external antenna. Insert registered SIM card into the slot near power connections (sim card contacts should be facing down, cut corner nearest outside edge). Plug in the RJ11 programming lead (as shown below) and then connect the 12v DC supply and THEN switch on. Diagram shows prog. Lead connection (top left), power supply connection (bottom left), external antenna connection (right) and correct positioning of Sim Card. Do not force sim card into unit any further than shown opposite. Run GSM Suite software and start the program. 2 USB or Serial connection 3 Device selection If you are using a USB to serial converter then you may need to check the COM port that has been assigned to the USB device. This can be found under control panel/system/hardware profile/devices. GSM Suite will usually auto detect the correct com port that your GSM device is connected to, however, if it hasn’t, you can manually select this by right clicking on the COM text on the task bar of GSM Suite. GSM Suite has been designed to program all the products in our range. Again, it will auto detect the correct product when you connect, however, if you are writing your program in advance and wish to download the whole program later, you will have to choose the correct model before writing program to the device. This is important as it will give the correct configuration parameters. Right click on the name of the device in the task bar to change this. 4 Connecting Click on the big green arrow (connect icon). Before you connect, unit’s sim card will need to have a signal ie be latched onto the network. A slow flashing red LED on unit will indicate this. Wait for this before you click on connect. System will then ask you for pin. The default pin is 0000. This is best kept at 0000 but if you must change it, you may want to record it now! ………………………………………. If you lose it, unlocking is complicated. 5 GSM suite will connect to the device and “bleep” when connected. Note: Unit will only connect once antenna LED on device is flashing slowly – this shows successful connection to network. A constant LED indicates no signal, weak signal or invalid sim. A rapid flashing LED means transmission in progress. 6 Programming Expand the menu “tree” to choose the configuration parameters. In the example set out below, we will program input one of a GSM Alarm+ to send a text message when the input closes. 7 Choose RECIPIENTS Right click on In1 closing and click ADD 8 Now enter a name for the RECIPENTS plus their phone number including the country code in international format (e.g +44 for UK (take off first 0). Now enter the text message you wsh to send in the MESSAGE TEXT box. 9 You will now see an exclamation mark appear on the left tree. This identifies a change that has not been downloaded to the device. Now right click again on the exclamation mark. Now click “Send” to download the change. 10 Repeat these stages for the remaining inputs (both for contacts closing and opening). Note. You can add multiple recipients for each input 11 Sending your text messages to Email or Fax To receive your text message by email, you need to add the third party* telephone number shown here. Add your email address in message text followed by a space and then your text message. Be aware, third party service means email may not always be instantaneous via GSM. (Use GPRS version if instant email is important). *M-Mail from Connectotel is a free service allowing GSM mobile phone users to send e-mail to any Internet e-mail user. Number to use is +447747782320 For sending to faxes, same as for normal inputs except you complete Fax Phone Number instead of SMS Phone Number (international format again). REMEMBER - YOU CAN WRITE YOUR PROGRAM WITHOUT BEING CONNECTED TO UNIT, SAVE YOUR FILE AND THEN DOWNLOAD IT LATER BY CLICKING ON LOAD, SELECTING YOUR PROGRAM, AND THEN CLICKING ON WRITE. THIS METHOD SENDS ALL PROG INFO TO DEVICE IN ONE HIT RATHER THAN INDIVIDUALLY. Start new config. file. Load a previously saved config file. Connect to device Save a config file. Write whole config. file to unit. GENERAL GLOSSARY OF CONFIGURATION MENU Sim and ME Users Sim Users and ME Users are users you give authority to control OUTPUTS. Sim Users are general users who you are giving access to the outputs and where you are not wanting to put any conditions on their access. The phone numbers of these users are stored on the Sim Card. ME Users are users who you want to add conditions to ie you may want to limit the times/dates they have access. These users are stored on unit’s memory. Remember to right click to add users. System Settings CLIP – Caller Line ID feature for secure output control. Only numbers stored on the unit will be given access to outputs. Pulse Time - this enables you to set a default for the length of time you want output to remain on for (between 3 and 60 seconds). You can also set how long you want unit to take before answering ie 1-60 seconds – default is 15 seconds. You can change mode to None, Pulse, Toggle or Reverse. None will disable output, pulse will switch output on for no. of seconds set in pulse time, toggle will switch on and next time you call, switch off. Reverse mode is for two output models and allows cascading or sequence of outputs ie out 1 on then out 2 for times programmed. See bottom of page 2 for how unit differentiates between output 1 and 2 when ringing. FEEDBACK – sets the default for feedback to all users on output control using free ring. TRACE – sets trace on or off PIN – to assign a pin to password protect programming of the device. Default is 0000. Not recommended unless absolutely necessary as if this gets lost, unlocking of the unit may have to be performed by manufacturer (in Italy!). PIN CODE SET …………………………………………….. Device Info Commands Recommended you fill in these details. Sim Card no in the GSM device should be added under device phone number preceded with +44 as usual for all phone no. entries in units programming. Completing device info is recommended for two reasons - when you receive status text messages or trace any activity on this device from afar, you can easily identify which unit it is. Secondly, it enables synchronisation of the real time clock when powered on or off or when setting the autosync feature. This ensures that your scheduled activities are sent at the correct time. This enables you to change the default text commands used for output control to something more meaningful to your users. Ie Out 1 On (+time) – you can change the default ‘text string’ you would send to the unit to switch outputs from its default S1 to ‘OpenSesame’ for instance. Once this is set, users can switch output by texting this string to the unit. If they want to specify a length of time to keep output open for ie 10 mins, user would need to text the string OpenSesame 000010. Format for time is DDHHMM. Without a time set, this opens output permanently. Out1 On & Latch (+date) ensures that if there is a power failure, output will return to status set before power failure. In Settings This enables you to change from Digital to Analog (in GSM Control+) or to disable inputs completely. Debounce sets the length of time you want the unit to recognise as a signal ie if you have equipment prone to chattering, you may want to set this as a little longer so you can be sure it really is an alarm. Trace Description will help you identify whats happening when tracing activity remotely. Supervisors Interactive SMS Schedule Adding a supervisor/s gives additional special commands that are only available to him/them (see advanced manual). www.sendtech.co.uk Only supervisors can remotely reprogram the unit using a mobile phone or coming soon via PC and gsm modem connection. Used with ME Users to set up messages you want sent to these users when conditions are met/not met. Ie with token control – you might set up a message telling user how many more tokens/accesses he has left after each use. See advanced manual. You can ask unit to perform scheduled events by setting up a condition and a frequency, for instance, antiblacklisting. This helps prevent network operators from putting your sim card into limbo especially when they recognise that the sim is not moving location like most sim cards in mobile phones! Sim cards that have been blacklisted can still generate traffic but may not be able to receive calls. Antiblacklisting means unit will ring itself regularly attempting to jump out of this blacklist – these are free calls. Set up shown opposite is monthly starting on Friday 27th April at 9.02am and then every 30 days regardless of what day of the week it is (every day condition). You can set up other regular activities such as status sms to supervisors which keeps supervisors informed as well as ensuring some revenue billed to the sim card and hence prevent de-registration by network operators. This can happen if you don’t generate any revenue to this sim in a 6 month period ie your alarms don’t go off very often!) Occasionally the unit can become disconnected from the network due to power fluctuations or poor network signal which may cause unit to lock. In this case, the unit will need to be reset to reconnect to the network. It is possible to enable a periodic reset. Click on Reset in the Schedule menu, set the time before next reset ie every 24hrs. WARNING! Outputs will be released during the reset sequence. Only latched outputs will be restored. Control Commands – gives you status of your device ie power supply and allows you to test outputs on screen. Trace – allows you to turn trace screen on or off to see what strings are being sent to the unit as you program. View last calls – self explanatory Device Info – gives lots of information including serial numbers, sim card no, date of manufacture, network signal strength etc. Clock Sync – you can sync. or alter time of the clock. FOR MORE INFO, REFER TO MANUFACTURER’S INSTRUCTIONS INSIDE BOX, DOWNLOAD ADVANCED MANUAL FROM YOUR software CD OR VISIT WWW.SENDTECH.CO.UK. YOU CAN ALSO CALL US ON 01628 638557 FOR free telephone ASSISTANCE FURTHER SIM CARD INFORMATION Topping up/Checking Balance For topping up, refer to the instruction booklet that comes with your SIM card. You can top up the card in various ways including assigning a credit card to the SIM card so you can check balance and top-up online. See network websites. Vodafone have a balance line that you can call which gives you credit balance on a sim card number without need for passwords etc – number to call is 08700 778899. Preventing De-registration or Blacklisting by Operators Most operators will deactivate the payg SIM if no credit has been billed to it over a 6 monthly period. If this is a likely scenario ie your machinery does not activate many alarms, you should use the status sms feature and antiblacklist feature as described in ‘Schedule’ section. This will keep the card active. Number of authorised users for output control? Maximum of 500 users can be programmed onto device and sim card. This is partly dependant on the SIM card you are using with the unit and how you program the unit. Some SIM cards have space for 250 names and numbers, some a few less. It will also be dependant on how you use the memory of the gsm unit as there is capacity for 250 more users using unit’s internal memory as well as the 250 that your SIM card may provide. However, the internal memory is shared between Users, Recipients, Supervisors and other programming info and as such, the devices could reach the end of memory space before reaching the max. available entries of 250. This would be especially so if you fill ALL the records with maximum of available characters (100 supervisors + 100 recipients + 250 Users, using all available records with max length for each entry). REMOTE PROGRAMMING The strings that the software sends to the device when you are programming locally can be sent to the device remotely via text message to bring about the same effect. For instance, to save you travelling to site with your laptop, disconnecting customer’s equipment just to change the mobile number of one user, you can do this from wherever you are in the GSM World using a mobile phone. To discover what string you need to send to the unit remotely from your mobile, you can open up GSM Suite on a PC. Click on the settings you want and then right click on Send. When you are offline, ie with no device connected, a small black screen appears entitled GSM Suite V21 – configuration SMS to be sent. The string that you see can be texted exactly as it is written to the remote device you are programming. As long as unit is powered on with a signal and there is credit in remote unit’s sim card, you will receive a text back indicating whether you have been successful or not in sending this code. Only supervisors can program remotely. It is always wise to keep a copy of the program (.gs files) you have written to the device locally so that you know what is already written to the device and where it is stored for programming remotely at a later date. Save your config file and/or print to save a copy. You may need this information because the software writes its groups of code to the device in a certain order ie the order in which you send them to the device. Eg When setting up two recipients for an alarm, the strings are something like this +9,301,,Helen,+447963648756,01,,,,Alarm 1 triggered +9,302,,Mike,+448699666336,01,,,,Alarm 1 triggered If I wanted to change Mike’s mobile number remotely and didn’t know whether he was at slot 301 or 302, you could inadvertently overwrite Helen’s information by sending +9,301,,……. This is the string GSM Suite would show you if you opened up a new file and started from scratch. Refer to Advanced Programming Guide for further info. which can be found on your software CD or online at www.sendtech.co.uk.
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