Petroleum and Convenience Retail Solutions

Petroleum and Convenience Retail Solutions
Petroleum and Convenience
Retail Solutions
VeriFone Petro & Convenience
Retail Solutions
interactive experience, and drive customers from
the pump in to the store using the VeriFone Digital
Network to supply streaming content at the dispenser,
engaging consumers while they are at the forecourt and
promoting select items inside the store. The VeriFone
Digital Network, VNET, engages consumers right at
the moment of a purchasing decision. VeriFone has
Strategic Relationships with the largest network of
vendors, providing the most extensive opportunity to
add additional tools to help differentiate your business.
VeriFone has an extensive network of back office
software partners, electronic price sign vendors, loyalty
and gift card programs, security partners, and more.
VeriFone is excited to present the convenience retail
industry with beneficial new changes to our platform
architecture that will provide added value for your business
moving forward. The dispenser, oil brand, and network
processor compatibility, that clients have come to expect
from VeriFone will continue and now will also include new
technology that allows for the fastest processing of fuel/
payment transactions in the industry, engaging new media
solutions, and standardized software regardless of oil or
processing network.
As the industry begins to leverage exciting and new
technologies such as end-to-end encryption, NFC and
mobility, EMV transactions and more, VeriFone shares its
customers’ objective to not only provide secure payment
transactions for consumers but also increase business
management through software tools. VeriFone has the
solutions that are future proof to support the technologies
of tomorrow, but meet the needs and requirements for your
business today.
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VeriFone’s dedicated, world-class service offerings
will offer assurance of quality service for all site needs.
VeriFone has Expansive Service Reach with Local
Support and is committed to delivering first class
customer service with unsurpassed responsiveness and
technical expertise through our 24/7/365 Helpdesk
featuring the only multi-tiered support in the industry.
VeriFone can tailor service programs to meet specific
requirements; however, we have several standard
service offerings including deployment, project
management, help desk, installation, buyer protection,
repair, warranty, priority exchange, and secure terminal
retirement available. Our VASC (VeriFone Authorized
Service Contractor) network is the largest in the
industry and offer the benefit of being in every zip code
for fast, reliable hardware/software support.
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VeriFone’s focus in payment card processing is all about
security. VeriFone leads the industry in its Commitment
to Payment Security in the convenience retail industry.
Our VeriShield Total Protect technology provides the
end to end encryption and tokenization that provides
you with piece of mind that your consumers’ sensitive
data is being handled in a secure manner. It is extremely
necessary with the migration to EMV technology to
have a strong encryption/tokenization plan in place to
supplement the new transaction type so card data is
processes in a completely secure environment.
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With almost 30 Years of Leadership in the Petroleum
and Convenience Retail industry, VeriFone provides
experience and stability while allowing a reduction
in the number of vendors you manage. The benefit
to retailers is improved operating efficiency and
minimum capital investment through our migration
NOT obsolescence point of sale roadmap. VeriFone
introduced the Ruby SuperSystem in 1992 and it is still a
viable, fully supported, preferred point of sale terminal
for thousands of sites today. Since the original Ruby,
VeriFone has partnered with its retail clients to provide
solutions that maximize business operations while
minimizing costs: resulting in the most cost effective
solution in the marketplace. VeriFone is the ONLY
payment solution provider that is certified across all oil
brand networks providing expertise in every Petroleum
and Convenience Retail segment.
VeriFone understands that convenience retail customers
prefers a supplier that can deliver a secure, compliant,
and reliable payment solution, backed by industry leading
support and service, which will meet today’s requirements
as well as easily adapt to changing security requirements
and conditions over the next decade.
VeriFone believes that our solution offers several unique
advantages:
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VeriFone’s Evolution of Platform Architecture separates
the payment software from POS software providing
additional benefits including: increased security for
payment transactions, increased speed of processing,
quicker software feature upgrades, and universal
application across all oil brands and credit card
processing networks simultaneously.
VeriFone has relied on its Purpose Built Solutions
to provide the convenience retail industry reliable,
durable solutions built specifically with the petroleum
retail environment in mind. Our point of sale solutions
utilizes Linux software, avoiding the malware issues of
Windows based solutions. Our hardware is constructed
with premium plastics to offer superior longevity and
a better return on our clients’ payment infrastructure
investment. VeriFone has moved to a single software
platform that supports all oil networks, allowing for
quicker feature upgrade releases to be simultaneously
available regardless of branded network.
VeriFone offers Solutions to Help Your Business’
Profitability by providing media solutions both at
the counter and outside while consumers are at the
dispenser. The newest feature of VeriFone’s Petro and
Convenience Media Solutions is the exciting, realtime VeriFone LiftRetail marketing platform. With
LiftRetail, you can engage customers at the counter,
empower CSRs to cross-sell, build loyalty and generate
added revenue with every purchase. At the pump,
transform an ordinary fuel purchase into an engaging,
RuBY2
TOPAZ
RuBY2/COMMANDER ALL-IN-ONE
RuBY SuPERSYSTEM
RuBY PLuS SAPPHIRE
SAPPHIRE uPGRADE TO RuBY
COMMANDER SITE CONTROLLER
COMMANDER CONSOLE
PAYWARE MOBILE ENTERPRISE
SITE MANAGEMENT
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ENTERPRISE SITE MANAGEMENT
SuITE
SAPPHIRE MANAGEMENT SuITE
SAPPHIRE MODuLE ADD-ONS
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ADDITIONAL OPTIONS
VERIFONE
INTEGRATED PROMOTIONS
POP FuEL DISCOuNT
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PAYMENT SERVERS
VIPER ELECTRONIC PAYMENT
SERVER
V920
V910
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PIN PADS
MX 900 SERIES
MX 925
MX 915
MX 800 SERIES
VX EVOLuTION
SERVICES
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PETROLEuM HELP DESK
TRAINING SERVICES
ON-SITE MAINTENANCE
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MEDIA AT THE PuMP
VNET
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MEDIA IN THE STORE
VERIFONE LIFTRETAIL
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PROGRAMS
INTEGRATED PARTNERS
BACK OFFICE
INTEGRATED LOYALTY
CAR WASH
PROPRIETARY CARD
MONEY ORDER
EASY ID
SCANNERS
COIN DISPENSERS
GENERIC NETWORKS
PREPAID SOLuTIONS
ELECTRONIC FuEL PRICE SIGNS
DISPENSERS AND DISPENSER
CARD READERS
TANK LEVEL MONITORING
SMART FuEL CONTROLLER
SMART PuMP INTERFACE
SMART PuMP ACCESS
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FOOD KIOSK
IORDER FOOD SERVICE KIOSK
SYSTEM ENHANCEMENT
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MANAGED SERVICES
PRIORITY SERVICES PROGRAM
WITH ANNuAL SOFTWARE
MAINTENANCE
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CONTACT INFORMATION
GENERAL SALES OR SERVICE
INQuIRIES
CLIENT SERVICES INQuIRIES
VERIFONE AuTHORIZED SERVICE
CONTRACTORS (u.S. VASCS)
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VeriFone Petro & Convenience Retail Solutions
POS SYSTEMS AND OPTIONS
POS SOLuTIONS
POS SYSTEMS AND OPTIONS
RuBY2
VERSATILE POS SOLuTION FOR CONVENIENCE STORES
Touch Screen POS Designed Exclusively for C-Stores
Ruby2 is the latest POS solution offering from VeriFone. It
is equipped with a fully touch screen console providing fast,
efficient point of sale functions and payment processing. The
multi-core processor allows the Ruby2 to process transactions
with increased speed allowing
for easier store and customer
management.
The Ruby2 is equipped with
a high capacity processor
allowing it to grow in
functionality as business needs
change or expand. The sleek
touch screen hardware allows
for more counter space and a
smaller footprint for each work
station.
Ruby2 requires Commander Site Controller and is compatible
with the latest VeriFone product offerings which include
media solutions for customer engagement, site management
software to efficiently manage multiple locations seamlessly,
and the latest in fuel control management. With Ruby2 all
components of convenience store management can be easily
performed with one centralized device.
Benefits at a Glance
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Increase speed of transactions during checkout
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Modern touch screen hardware for ease of use and
efficient order taking during checkout
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Built with room for growth to meet business needs as they
change or expand
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Provides full work station to access store operation
components such as price changes, store updates, and
software program management
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No keyboard, providing more counter space for business
operations
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Rugged and reliable
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Optimized fuel sales control
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Complete back office integration
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Animated and graphical icon displays
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Customized control panel
customizable, rugged, reliable
and easy to use. Topaz features
a large 15” infrared touch
screen for ultimate durability
and trouble-free performance
in the harshest convenience
store environments. Unlike
competitive products that
use capacitive touch screen
technology, infrared screens
never need calibration.
Activate the robust screen with
anything from a fingertip to a
pencil point, is visible in any light, and is easily adjusted to a
position that best suits each user. Our fast internal processor
speeds customers through the checkout.
Graphical and Easy to use
Topaz’s simple interface and customizable control panel
allow you to tailor screen menus based on your store’s unique
inventory and sales activity levels. Display menus and soft
key configurations are easily set-up and modified via the
Configuration Manager toolkit, accessible from the store or
remotely across a secure IP connection. The Topaz display
features an on-screen scrolling receipt, and up to 77 soft keys
for the utmost in touch screen menu flexibility.
Fuel sales are processed using animated, graphical fuel icons
that manage up to 32 fuel pumps. Large sub-menu screens
enable cashiers to quickly navigate through menus and
information. On-screen help menus assist with cashier training
and provide quick answers to questions when managers are
unavailable for help. An on-screen real time message board
provides instant access to vital alerts and other important
cashier information.
Valuable Data Analysis and Reporting Tools
Topaz provides powerful data analysis, reporting and remote
configuration utilities that enable your team to quickly and
accurately view and share large amounts of store activity
data. The reporting library features over 60 standard reports
and allow for easy setup of custom reports. View reports on
daily sales, high volume products, loss prevention analysis,
sales trends by shift and cashier, market basket analysis and
many more. The electronic journal allows for easy retrieval of
transactions by PLU, date, shift, cashier and department.
Topaz provides all of the tools that today’s convenience
retail operators require including integrated fuel control, tank
level sensors, barcode scanners, electronic price signs, car
wash controllers, back office applications, integrated loyalty
programs, fleet card and financial network services, money
order, coin changers, and food service kiosk systems.
Benefits at a Glance
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Touch screen and keyboard combination
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Rugged and reliable
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Optimized fuel sales control
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Complete back office integration
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Animated and graphical icon displays
Flexible and Reliable Design
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Customized control panel
Topaz offers touch screen technology along with the familiar
120-key keyboard. This powerful POS workstation is sleek,
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Multi-layer menu structure
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Fast and highly reliable thermal printer
TOPAZ
MAXIMuM FLEXIBILITY IN A TOuCH SCREEN AND
KEYBOARD COMBINATION POS
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Fast end of shift/day reporting
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Promotional reminders and receipt previews
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Simplified training
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Easy migration
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50,000 PLUs
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On-screen help tools
RuBY2/COMMANDER ALL-IN-ONE
EMV READY POS, STORE CONTROLLER, PAYMENT
CONTROLLER, AND FuEL CONTROLLER IN ONE PIECE
OF HARDWARE
Consolidated Hardware
The Ruby2/Commander ALL-INONE solution is equipped with a
functional site controller included
in one piece of hardware providing
fast, efficient, complete store
management. The combination of
POS and site controller makes this
solution the only one of it’s kind in
the marketplace. Now, site owners
have the ability to consolidate as
well as upgrade their operating
technology at the same time.
This hardware has a high capacity processor allowing it to
grow in functionality as business needs change or expand.
The sleek touch screen hardware allows for more counter
space and a smaller footprint for each work station.
Flexible and Integrated
The Ruby2/Commander ALL-IN-ONE solution offers the
fastest total solution POS and site controller in the industry.
This value based product offers versatile management
software solutions as well for everything a convenience
retail manager needs for optimum efficiency in store
operations. It has the consistent VeriFone POS user
interface for easy adoption and the same quality retailers
have come to expect.
RuBY SuPERSYSTEM
RuGGED, EASY-TO-uSE POS SYSTEM THAT SETS THE
INDuSTRY STANDARD FOR uPTIME AND RELIABILITY
unparalleled uptime and Reliability
With the Ruby SuperSystem, store managers will have
peace of mind knowing that Ruby is the standard for the
highest uptime and reliability
in the petroleum/c-store
industry. In addition, VeriFone
support services are always
there to keep the store up and
running, 24x7.
Flexible and Integrated
Ruby provides complete
integration to a wealth of
partner peripherals, offering more retail automation options
and the ability to tailor custom solutions for your specific
business needs and requirements. Ruby also offers the
flexibility to choose from major oil networks, generic
petroleum networks, all major dispensers and dispenser
card readers, back office partners, scanners and much
more.
The Ruby SuperSystem offers card processing, fuel
dispensing, dispenser card reader control, ECR functions, a
broad range of pump compatibility, and easy-to-understand
fuel icons and programmable PLU keys. With the Ruby you
can quickly read PLUs using a variety of scanning devices.
A built-in training mode minimizes the time and cost of
bringing new employees up to speed. Ruby provides
accurate record keeping, specialized reporting and tracking
to help you manage all of your business operations
efficiently. These powerful options and features provide
easy pump control, help simplify sales, and expedite service
at all your locations.
Customer Loyalty
Built-in loyalty programs increase customer retention and
in-store sales. Third party loyalty programs can also be
implemented using Sapphire.
RuBY PLuS SAPPHIRE
INDuSTRY STANDARD FOR uPTIME AND RELIABILITY —
NOW PACKED WITH MORE FuNCTIONALITY
An Extraordinary Combination
Ruby PLUS combines the
Ruby SuperSystem with the
Sapphire site controller to
provide you the competitive
advantage of using the latest
technology. More integrated
peripherals, real-time data
access, and simplified remote
site management tools enable
you to better manage your
business, reduce expenses, increase revenue, and maximize
profits.
SAPPHIRE uPGRADE TO RuBY
COMPREHENSIVE DATA MANAGEMENT SYSTEM
Sapphire is a high-powered
site controller that operates
in conjunction with Ruby
or Topaz. Sapphire’s
technology is designed to
leverage the investment you
made in Ruby through ease of migration and true open
systems architecture, adding remote connectivity and
creating opportunities to integrate new revenue generating
peripherals, or updated technologies, such as VeriFone’s
Topaz, a state-of-the-art touch screen workstation.
Remote Access
Sapphire provides IP connectivity for remote configuration
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and data transfer via a secure broadband connection.
Whether you are in the store or a remote location, instantly
retrieve sales, inventory and fuel data for all sites by shift,
cashier or day, modify fuel prices, roll out a new program or
seasonal special with the press of a button, and more.
Investment Protection
Sapphire adds peripheral management bandwidth and
allows for future configuration expandability. It includes 16
serial ports (in addition to the 8 ports on Ruby and Topaz)
to expand your peripheral connectivity options, ensuring
complete integration to numerous partner peripherals for
additional retail automation options.
expansion slot and ports to add capacity as your business
grows. This will ensure fuel functionality and superior
performance for years to come. Commander Site Controller
is designed specifically for the harsh convenience retail
industry. It is purpose-built for years of trouble-free service.
Benefits at a Glance
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Dramatic increase in transaction speed both in the store
and at the pump via 100% IP communication
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Remote access to the Commander Console allowing
store managers to make updates and manage business
operations from any web enabled device
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Built with room for growth, providing piece of mind that
as business needs change or expand, Commander Site
Controller will be a sound investment
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Compatible and universally accepted across all oil
brands and fuel dispensers
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A single integrated site controller that reduces clutter
under the counter or in the back office
Fuel Price Management
Electronic fuel price signs allow you to easily change fuel
prices on outdoor signage and across the POS (front
counter to forecourt) from the back office or remotely.
Whether you are in your store, corporate office, or working
from home, you can change prices instantly, safely, and
accurately.
Easy and Flexible Site Configuration
Sapphire provides 50,000 PLUs, making it fast and easy
to add new product lines and improve in-store traffic. It
enables easy price book management with fast, real-time
downloads to and from your stores. Using Sapphire you
can easily change fuels prices and inventory, edit receipt
headers or footers, enhance card-reader displays, set up
POP Fuel discounting, and add Mix and Match deals from
your desktop.
Integrated Loyalty and Prepaid Solutions
With the use of Sapphire, integrated loyalty programs
provide extensive reports and detailed records of every
transaction. VeriFone prepaid solutions add significant
revenue, drive more traffic to your store, help reduce debit
and credit card interchange fees, and provide valuable
benefits to your customers.
COMMANDER SITE CONTROLLER
FASTER, SMARTER WAY TO MANAGE FuEL, PAYMENT
AND STORE OPERATIONS
Commander Site Controller from
VeriFone, offers convenience store
owners a versatile site management
solution providing increased
speed in payment acceptance,
fueling operations, and back office
store control. Commander Site
Controller features the Commander Console, a cloud based
management software platform. This platform allows owners
to manage all aspects of their business from fuel to payment
and store operations quickly and easily from any web
enabled device.
Expandable to Grow With Your Business
The Commander Site Controller system architecture includes
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COMMANDER CONSOLE
MANAGE YOuR BuSINESS FROM ANYWHERE
VeriFone’s Commander Console
includes a mobile app available
on iOS and Android operating
platforms allowing managers
and business owners to access
a valuable set of operational
matrixes that are graphical
and easy to navigate. Whether
on a smartphone or tablet,
experience up-to-the-minute business updates with this
remote management tool.
The Commander Console dashboard mobile app allows
site owners to customize their dashboards with easy to
add widgets. This provides all of the operational matrixes
necessary to evaluate sales data, identify trends or track
what information is most valuable to you. Managers can view
their operating dashboard with real time sales data filtered
by location, site, product type, and more. Stay current on all
business data with this sleek, informative mobile app.
PAYWARE MOBILE ENTERPRISE
NEW LINE-BuSTING APPLICATION
PAYware Mobile Enterprise for Petroleum offers a
customizable, flexible POS options to meet your unique
needs such as efficient item scanning, manual entry and “hot
keys” for popular items.
The solution is easy to set up and configure, and relies on
an industry standard payment interface. Enhance your
customers’ experience and improve shopping convenience
while securely accepting virtually
any payment transaction — including
fleet purchases. The PAYware Mobile
Enterprise for Petroleum solution utilizes
VeriFone’s award-winning PAYware
Mobile Device for iPod© touch which
includes the following features:
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1D / 2D Imager
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EMV Payment Ready
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PCI Compliance
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Near Field Communications Ready
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Visa Best Practices For Mobile
Payment Application Solutions Compliance
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EASY ID for age restricted sales
Now you can open a register on the spot, anytime with
VeriFone’s PAYware Mobile Enterprise for Petroleum. The
application works with an Apple iPod© touch bringing a
revolutionary mobile payment solution that takes the point
of sale to the point of service. Interfaced to the Sapphire
with Viper, the device utilizes the same price book and
payment network interfaces as the Topazor Ruby PLUS and
all sales are included in the store totals.
along with the VIPER payment application, has made
standardizing and updating legacy applications and
hardware platforms effortless.
The V920 is VeriFone’s second generation EPS, and when
combined with VIPER payment processing software,
this platform separates credit card processing from
POS functionality. This enables fuel retailers operating
on multiple POS platforms to achieve and maintain PCI
payment application compliance across the single VIPER
network interface without affecting POS software or
functionality. The result is a streamlined development
process for payment security as PCI standards continually
evolve. The V920 combines state of the art processing
power with the increased memory today’s complex payment
applications require. A fully redundant Gemcool active
cooling system increases system reliability.
V910
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Fire up sales outside during weekend BBQs
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Feed fans at the forecourt with a quick drink and a dog
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Host winning sports team fundraisers
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Boost charity sales through card acceptance
Integrated into the Sapphire
site controller, VeriFone’s
cutting edge V910 EPS
enables fuel retailers to
incorporate VIPER Payment
Software into their existing
Sapphire hardware without
requiring an additional
stand-alone device. The V910 board, when easily retrofitted
into an existing Sapphire expansion slot, delivers the
same benefits as the V920 solution, without the additional
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Take the point of sale to the point of service
hardware component.
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Count on VeriFone security anywhere
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Fast Transactions. Happy Customers.
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Introduce line busting during the morning rush
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Satisfy the late-night crowd’s tastes
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Take pressure off register clerks by adding remote
checkout
Reel in New Revenue Outside the Store
PIN PADS
MX 900 SERIES
THE POINT OF ENGAGEMENT
The new MX 900 Series captivates consumers with the most
interactive transactions ever experienced at the point of
sale.
PAYMENT SERVERS
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Industry’s largest, sharpest screens display everything
from simple banner ads to full commercials
VIPER ELECTRONIC PAYMENT SERVER
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Integrated POS enables mobile phone payment, digital
coupons and electronic loyalty
FAST, SIMPLIFIED CARD PROCESSING
VIPER, VeriFone’s independent payment integration
solution, controls all credit card transactions, in-store
and at the fuel point, completely independent from the
point of sale terminal. Upgrading and standardizing
payment applications across your organization can be
easily accomplished without impacting your customer
transactions. Centrally controlled operational parameters
allow you to configure and update card processing
functionality remotely via a standard Internet connection.
VIPER can also be scaled to incorporate multiple card
processing hosts including loyalty and CRM.
MX 925
Captivate consumers with
virtually any type of media on
the largest, sharpest screen
in the industry. Support tap
payment and mWallets with
NFC-enabled capabilities.
Tailor person-specific digital
offers customized with
consumer data from loyalty programs and social media sites.
Uncover hidden revenue and interact with the anywhere
consumer.
V920
Consumer-Electronic Styling
VeriFone’s cutting edge V920 Electronic Payment Server,
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Unprecedented display size and resolution
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Sleek and stylish design elements consumers will love
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Familiar MAXui operation and tactilely pleasing, blue
backlit keypad
Ready Today for Tomorrow
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NFC-ready platform accepts smartphone transactions,
as well as magnetic stripe and EMV-approved chip and
PIN payments
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Delivers outstanding revenue opportunities by securely
supporting payment as well as highly profitable, nextgeneration value-added services
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PCI PTS 3.0 compliance assures the highest level of
security
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Meets requirements for EMV Level 1 and 2, Interac, RoHS
and WEEE
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Integrates seamlessly with MX 800 Series and other MX
900 Series devices
MX 915
Get the total package in a
smaller, space-saving form
factor. Bring advertising
campaigns to life at checkout, be
ready for smartphone payment,
and ultimately boost your brand
stature with today’s on-the-go
consumer.
Payment, Just the Beginning
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Supports a full complement of payment transactions
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Facilitates value-added services, including profitable gift
card issuance, top-up services and loyalty schemes
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NFC-integrated to capitalize on the coming wave of
smartphone transactions, in addition to supporting
EMV-approved chip and PIN payments
Familiar Interface
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Intuitive customer interface
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Integrated, blue backlit, tactile keypad for fewer errors
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Improved stylus for faster, more reliable signature
capture
Customizable and Highly Secure
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Fully compatible with the MX 800 Series solutions
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Application development is fast and flexible, thanks to
its use of the Web Development Environment (WDE)
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Complies with the latest PCI PTS 3.0 standards, as
well as EMV Level 1 and 2, Interac, RoHS and WEEE
requirements
MX 800 SERIES
More than just a secure payment
product, the Linux-based MX 800
Series offers petroleum retailers
unsurpassed quality, brilliant backlit
color displays, incredible transaction
speed, and the utmost integration
flexibility.
The MX 800 Series consists of four models: the full color MX
8
850, the wide screen MX 860, the full screen MX 870 and
the MX 880 which includes both a full touch screen along
with a convenient keypad. All devices meet global security
requirements and currently have PCI PED 2.0 approval, EMV
Level 1 & Level 2 Type Approvals, as well as Interac, RoHS
and WEEE certifications.
VX EVOLuTION
VeriFone’s VX Evolution products offer an
enhanced stand alone payment terminal
designed to bring petroleum retailers powerful
performance, thoughtful designs and advanced
security - like end-to-end
encryption, PCI PTS 3.0 approval,
EMV, chip and PIN and are
contactless and NFC-ready.
The VX line includes the VX 520
countertop devices.
FOOD KIOSK
IORDER FOOD SERVICE KIOSK
ENHANCE YOuR CuSTOMERS’ SHOPPING EXPERIENCE,
MAXIMIZE YOuR IN-STORE SALES
VeriFone’s iOrder Food Service
Kiosk solution utilizes an easyto-use touch screen counter top
terminal designed specifically for
petroleum/c-store food service.
Whether it welcomes shoppers
at your store’s entrance or is
conveniently located near the deli
counter, this self-service station
will add convenience, speed, ease,
and enjoyment to your customer’s
shopping experience.
This Food Service Kiosk is integrated with VeriFone POS
solutions for seamless price book and transaction reporting.
It combines a highly reliable 15 inch infrared touch screen
terminal and customizable software configuration tool,
Kiosk Management Suite (KMS). This total solution not only
enhances your customer’s experience but maximizes your
store sales and marketing opportunities while increasing
store efficiency.
INTEGRATED PARTNERS
Many of the following options can be acquired from
VeriFone’s network of trusted partners. For the most up-todate partner information, visit our website at www.verifone.
com.
BACK OFFICE
Gathering data at the store is becoming more and more
important to running a tight operation and improving your
bottom line. With your VeriFone POS system, you select the
back office package that is right for your business.
Benefits at a Glance (Systems will vary)
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Create customized reports utilizing XML schemes
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Make informed decisions utilizing real time data
formatted to meet your business needs
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Retrieve price and PLU data, period reports and more
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Obtain complete control over profit and loss
statements
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Automate payroll time-keeping for payroll time card
calculations
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Track accounts payable vendor status and manage
multiple vendors using on-screen inquiries
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Calculate inventory turns based on sales
automatically
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Analyze gross margin percentages and dollars on
purchases by product code
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Ensure accurate management reporting for all aspects
of your business
SAPPHIRE BACK OFFICE PARTNERS
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GEMCOM BACK OFFICE PARTNERS
Advanced Digital Data Systems (www.addsys.com)
eStore (407) 380-5000
AGKSoft Back Office Software (www.agksoft.com)
Home Office Software and Conversion Tool for Dealers
(800) 320-9519
Apex Back Office Solutions ( www.apexbos.com ) The
affordable PriceBook, Back Office and Main Office
Software for Convenience stores. QuickBooks and
Jobber accounting integrations, Centralized PriceBook,
EDI, Inventory, Reporting, Fuel tracking, and more!
(888) 989-2739 x 601
CMI Solutions (www.cmisolutions.com) Pricebook
Manager / C-Store Books / Fuel Management /
Accounting (800) 211-5980
CStorePro.com (www.cstorepro.com) (866) 265-5826
DataMax Group, Inc. (www.DataMaxGroup.com)
StoreWorks/Envoy (512) 246-4000
FACTOR, Inc.(www.factor.com) (800) 654-3678 Ext.
201
McClure Oil Corporation (in.mcclureoil.net) (800) 7830275
Modisoft, Inc. (www.modisoft.net) (877) 602-6634
Petrosoft, Inc. (www.cstoreoffice.com) (267) 269-2478
Professional DataSolutions, Inc. (www.profdata.com)
PDI/ Resource Management Series (254) 771-7100
lRedPrairie (www.redprairie.com ) (877) 733-7724
Series2k (www.series2k.com) Daily Books, Central
Pricebook mgmt for multiple stores, Itemized Inventory,
QuickBooks interface, EDI, transaction detail for cashier
mgmt and hourly sales reporting, flexible reports with
full export capabilities (623)266-3600
SSCS, Inc. (www.sscsinc.com ) Computerized Daily
Book, Back Office, Home Office and Central Price Book,
Wholesale Fuel (800) 972-7727
PriceAdvantage (www.sellmoregas.com)
PriceAdvantage SMART Fuel PricingTM , (719) 3628949
Scanning Solutions (www.scanningsolutions.com)
(800) 940-SCAN
Success Systems (www.success-systems.com) Store
automation solution for convenience retailers, (800)
653-3345
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Advanced Digital Data Systems (www.addsys.com)
eStore (407) 380-5000
AGKSoft (www.agksoft.com ) (508) 995-4934
AIS / The Scan Group (www.scangroup.com)
PRI*SCAN (888) 304-4870
Amcom (www.amcom.biz) Standard and web-based
software solutions for today’s c-stores. Includes Daily
Books, Central Price Book, Corporate (Home) Office,
and QuickBooks Integration. (800) 783-8100 x112
Apex Back Office Solutions ( www.apexbos.com) The
affordable PriceBook, Back
Office and Main Office Software for Convenience
stores. QuickBooks and Jobber
accounting integrations, Centralized PriceBook, EDI,
Inventory, Reporting, Fuel
tracking, and more! (888) 989-2739 x 601
AutoExec Computer Systems, Inc. (626) 446-6001
Aztech Software StoreWatch (www.storewatch.net)
(800) 779-8324
CMI Solutions (www.cmisolutions.com ) Pricebook
Manager / C-Store Books / Fuel Management /
Accounting (800) 211-5980
CStorePro.com (www.cstorepro.com) (866) 265-5826
Compatible Software Systems (www.css-corp.com)
(978) 433-2489
Convenience Store Automation
(www.csahorizon.com ) Horizon (920) 830-9575
Data Makers, Inc.(www.datamakers.com) (920) 7884225
DataMax Group, Inc. (www.DataMaxGroup.com)
StoreWorks/Envoy (512) 246-4000
DM2 Software (www.dm2.com) c-StoreLink (800) 8665151
ezCash (www.ezminer.com) LLC EZMiner (256) 3193470 x5021
FACTOR (www.factor.com) StoreTrak / ExecuTrak /
Oasis / Pricebook / Retail Mgr (800) 654-3678
FireStream WorldWide (www.FireStreamWW.com)
(314) 434-4601
Petrosoft, Inc. (www.cstoreoffice.com) C-Store Office
(267) 269-2478
Professional DataSolutions, Inc. (www.profdata.com)
PDI/ Resource Management Series (254) 771-7100
Red River Software (www.redriversoftware.com)
C-Store software, Windows-based. Including Daily
Worksheets, Central and local Price book, multiple
Supplier EDI Interfaces, Management Analysis Tools
and optional Back Office programs (800) 397-0780
Scanning Solutions (www.scanningsolutions.com)
(800) 940-SCAN
Series2k (www.series2k.com) Daily Books, Central
Pricebook mgmt for multiple stores, Itemized Inventory,
QuickBooks interface, Automatic EDI, flexible reports
with full export capabilities (623)266-3600
SSCS, Inc. (www.sscsinc.com) Computerized Daily
Book, Back Office, Home Office and Central Price Book,
Wholesale Fuel (800) 972-7727
Store Chek Systems, Inc Store Chek Back Office(www.
storechek.com ) (800) 338-8331
Summit Software Summit (www.summit-soft.com)
C-Store (800) 433-5724
The Pinnacle Corporation (www.pinncorp.com) (800)
9
366-1173
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INTEGRATED LOYALTY
VeriFone offers integrated loyalty solutions that will drive
more traffic to your site and add customer conveniences
in your business. VeriFone solutions eliminate the need for
additional loyalty transaction processing hardware and
integrates those transactions into your site’s transaction
records. VeriFone works with a range of loyalty partners
to provide you the tools and flexibility you need to ensure
your customers come back again and again. With the use
of Sapphire and the open data exchange of XML, integrated
loyalty programs provide extensive reports and detailed
records of every transaction.
Benefits of using a Loyalty program with your POS
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Increased visit frequency, spending, and profitability –
drives customer purchases
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CFN (Commercial Fueling Network) www.cfnnet.com
(800) 899-2236
Excentus Corporation www.excentus.com (972) 7936796
FleetCor (FuelMan) www.fleetcor.com (800) 383-5626
Intevacon Fleet Card Solutions, LLC www.intevacon.com
(877) 671-1777
Mannatec, Inc. www.mannatec.com (800) 237-9022
Triple E Technologies, LLC www.e3tek.com (208) 7779300
MONEY ORDER
Increase your revenue and attract new customers with a
money order system.
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MoneyGram International (800) 328-5678
www.moneygram.com
Western Union (800) 444-4670
www.westernunion.com
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Increased customer retention – builds in-store
opportunities, prevents loss of valuable customers
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Capturing Data – identifies customers and analyzes their
purchasing behavior
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Rewarding Customers – rewarding profitable behavior
and measuring the ROI of each reward
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Provides added value and services that motivate desired
customer behavior
Contact your VeriFone Authorized Distributor.
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Eliminates paperwork for fast and easy purchase tracking
and reporting
SCANNERS
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Speeds transaction time for customers
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Provide your customers instant gratification with cashvalue discounts or cents-per-gallon
LOYALTY PARTNERS
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Centego (972) 793-6761 www.excentus.com
Excentus Corporation (972) 793-6790
www.excentus.com
FIS (866) 498-9248 www.fisglobal.com
Fueland (972) 899 3727 www.rollbackrewards.com
KickBack Rewards Systems (866) 230-6357
www.kickbacksystems.com
CAR WASH CONTROLLERS
Thinking of adding a Car Wash System? VeriFone interfaces
to over 30 different car wash systems.
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Ryko Manufacturing Company
(www.ryko.com) (515) 986-3700
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EASY ID
Help prevent the sale of alcohol, tobacco, and other agerestricted items to minors with EASY ID and a Bravo Ruby
Card option.
Whether you need a high-tech 2-D bar code scanner for
scanning state licenses in conjunction with EASY ID or a
basic 1-D bar code scanner to move the lines, our partners
have options that fit your requirements.
Datalogic Scanning
(800) 695-5700
www.datalogic.com
Honeywell Imaging and Mobility
(800) 782-4263
www.honeywell.com/aidc
Intermec Technologies Corporation
(800) 347-2636
www.intermec.com
Motorola
(631) 738-4158
www.motorola.com
Opticon, Inc.
(845) 636-0090
www.opticonUSA.com
unitec Electronics
(www.unitecelectronics.com) (800) 486-4832
PROPRIETARY FLEET
Initiate your own private label cards to
build loyalty with local accounts. Allow
customers to use your private label
cards at the DCR and inside at the POS
workstation using the fleet terminal.
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VALuE ADDED RESELLERS (VARS) WHO CARRY
VERIFONE COMPATIBLE SCANNERS
InData Systems
(315) 685-8311
www.indatasys.com
SCLogic, LLC
(888) 722-6269
www.sclogic.com
COIN DISPENSER
transition for you and your customers.
Speed the line and reduce errors. Managers get
faster shift changes and save 5-7 seconds per
transaction.
Benefits of integrating your POS system with
Electronic Price Signs
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Manage price changes easily, quickly and safely
Contact your VeriFone Authorized Distributor.
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Prices are continuously and correctly
displayed, without relying on in-store personnel
involvement
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Saves time and money with automated
operation
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Accurately display highly visible and legible
prices
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An attention-getting advertisement that
attracts business
First Data Corporation
(512) 863-9003
www.firstdata.com
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Quality electronic price signs that reflect
your store’s quality by presenting a clean,
professional image
Heartland Payment Systems
(888) 963-3600
www.heartlandpaymentsystems.com
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Standard interface allows price changes
without changing POS System user interface
GENERIC NETWORKS
Thinking of connecting to a Generic Network?
VeriFone interfaces with the leaders in the industry.
Chase Paymentech Solutions, LLC
(813) 351-2233
www.chasepaymentech.com
National Bankcard Services
(763) 225-5200
www.nbs-inc.com
RBS WorldPay
(800) 200-5965
www.rbsworldpay.com
PREPAID SOLuTIONS
Do you want to add significant revenue sources,
drive more traffic to your store, provide valuable
benefits to your customers and help control fraud?
Integrated prepaid solutions include long distance
cards, prepaid wireless cards, prepaid gift cards,
and more.
InComm
(800) 352-3084
www.incomm.com
ELECTRONIC FuEL PRICE SIGNS
Sapphire based POS
systems interface with an
Electronic Price Sign to
ensure fuel price changes
are implemented without
relying on store personnel
to make those changes.
Quickly and easily change
fuel prices on outdoor
signage and across the POS (front counter to
forecourt) using Sapphire Management Suite,
Fuel Price Manager. Price changes across your
enterprise can be scheduled in advance using Fuel
Price Scheduler software. Whether you are in your
store, corporate office or working from home, you
can change prices instantly, safely and accurately—
no matter the location or weather. VeriFone’s
Electronic Price Sign Partner Program is backed by
a comprehensive certification and testing process.
This process ensures a smooth and seamless
PRICE SIGN PARTNERS
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FutureMedia Displays (972) 770-0000
www.fmdisplays.com
PWM Electronic Price Signs (713) 290-0626
www.PWM.com
Skyline Electronic Price Solutions (800) 7599046 www.skylineproducts.com
Sunshine Electronic Display Corporation (800)
821-9013 x 238 www.sunshine.us.com
Guru Digital Media (855) 722-4878
www.gurudm.com learn more HERE
Able Applied Technologies Ltd. (614) 388-8866
www.ableAT.com
Watchfire Signs (800) 637-2645 www.
watchfiresigns.com
DISPENSERS AND DISPENSER
CARD READERS
POS solutions link to all the major dispensers and
their card readers, including Bennett, Gilbarco, and
Dresser Wayne.
Contact your VeriFone Authorized Distributor.
TANK LEVEL MONITORING
Provide complete control over gallon usage and
monitor fuel inventory.
EBW/Franklin Fueling Systems
(800) 475-3291
www.franklinfueling.com
OPW Fuel Management Systems
(708) 485-4200
www.opwfms.com
Veeder-Root
(888) 561-7942
www.veeder.com
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MEDIA SOLuTIONS
MEDIA AT THE PuMP
VNET (VERIFONE DIGITAL NETWORK) DELIVERS
DYNAMIC VIDEO AND AuDIO THAT INFORMS AND
ENTERTAINS YOuR FORECOuRT CuSTOMERS
Completely transform your fuel pumps with dynamic
video advertising to bring your customers information and
entertainment — while offering targeted promotions for
your in-store business.
VeriFone’s VNET for Secure PumpPAY is an innovative,
game-changing solution that engages customers with fullmotion video and audio while they fill up, and promotes
your c-stores through effective advertising that can deliver
significant revenue too.
Proven Media Expertise
VeriFone has delivered a similar secure payment and
media solution to taxi
companies since 2006
— to rave reviews.
Advertisers are very
pleased with the
response from the
“captive” taxi audience,
and passengers
surveyed really enjoy
the diversion. VeriFone
is bringing this media
experience to the fuel
island.
Comprehensive Web-based Media Portal
The VNET service
comes with a
comprehensive webbased portal bringing
you easy to access
and remote realtime data tracking.
The portal includes
an ad scheduler and
daypart manager,
and an easy-to-use
advertisement creation tool complete with a library of
approved product images. This tool has a video emulator
so you can always see what media files are playing at your
site at any given time. It also includes data on the number
and frequency of ads running, making it easy to estimate
your monthly ad revenue share from VeriFone.
VeriFone LiftRetail is a digital ‘upsell’ system which
integrates with point-of-sale systems in the convenience
store and petroleum retailing market. It utilizes the latest
in cloud computing technologies to determine the optimal
“Smart Suggestion” based on what each shopper is
currently buying.
VeriFone LiftRetail
has been proven to
increase monthly
store profit from
inside sales by an
average of 3%.
Depending on the
products being
scanned at the
point of sale, the
VeriFone LiftRetail
system determines
an optimal offer,
prompting cashiers with transaction-specific selling scripts
and simultaneously displaying the offer to the consumer on
a 19-inch digital flat screen.
VeriFone LiftRetail integrates with all leading retail point of
sale systems in the convenience store/petroleum segment,
including VeriFone’s Ruby SuperSystem and Topaz.
The VeriFone LiftRetail Station connects to the cash
register and targets every customer with a simple three
step process: Scan, Suggest. Sell.
Scan, Suggest, Sell - it’s that Simple!
As the cashier scans products at the checkout counter, the
VeriFone LiftRetail Affinity Engine analyzes live transaction
data to find the optimal organic “basket-based” shopper
offer using multiple variables.
The VeriFone LiftRetail Station then displays the optimal
shopper offer using digital LCD flat screens. VeriFone
LiftRetail Smart Suggest technology tells cashiers exactly
what to say using transaction-specific selling scripts. The
VeriFone LiftRetail Station improves cashier performance
by ensuring the right message is delivered to the shopper
every time.
The VeriFone LiftRetail Station “touch to scan” feature
allows cashiers to complete the sale using the cashierfacing touch-screen display. The VeriFone LiftRetail Station
ensures speed of service by allowing shoppers to pay then
pick-up their add-on item.
The Results
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Increases up-sell conversion rate
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Improves cashier performance
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Lift turns every shopper into an up-sell opportunity
MEDIA IN THE STORE
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Ensures the right message is delivered to the shopper
every time
VERIFONE LIFTRETAIL
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Provides value to shoppers
PRESENT RELEVANT, PERSONALIZED OFFERS TO
CuSTOMERS WITH COMPELLING DIGITAL ADS ON A
TOuCHSCREEN DISPLAY
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CONTROL SOLuTIONS
SITE MANAGEMENT
ENTERPRISE SITE MANAGEMENT SuITE
transaction information and filter down to specific line
item receipt details.
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Configuration Manager — Utilities to easily configure
key components of your store remotely including price
changes and day and night menu updates.
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Transaction Manager — Quickly filter, find, and view
store data through an easy to use browser-style
application. Whether your tracking no-sales or voids,
managing loss prevention is as simple as selecting a
transaction type and running a real-time report.
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Report Navigator — Fast and convenient way to n
standard and custom reports for a single store or all
store locations. End of shift and end of day custom
reports provide invaluable insight into the overall
efficiency of your operation.
TOTAL SOFTWARE MANAGEMENT
The web-based Enterprise Site Management Suite allows
multi-site operators access to a powerful set of enterprise
level functions including POS and site configuration
updates. Easily and quickly make changes to pricing and
PLUs, update fuel pricing, and change tax rates across
multiple-sites, saving countless hours when compared
to making manual adjustments at each site individually.
Enterprise Site Management Suite is an essential set of tools
for enterprise customers.
Enterprise Site Management Suite enables the following
functions:
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Site Management – Enterprise Site Management Suite
enables placing stores in hierarchies and groups that
YOU decide – group stores based on geographic
location, store attributes, fast food locations, etc. –
Enterprise SMS allows for collections of stores based
on user-defined parameters. All functions in Enterprise
SMS allow for changes to be sent to sites based on
defined groups.
Configuration Management – Manage POS
configuration, tax tables, user roles and other important
site information. Changes can be sent globally or to a
selected group of sites, all from one central location.
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Tax Management – Easily send modifications to tax
tables - changes are made one time, in a central
location, and sent at once to a defined group of stores,
ensuring greater speed of change, accuracy and
compliance
•
Fuel Management – Use Enterprise Site Management
Suite to send fuel pricing changes to any group of
stores.
•
Pricing Management – For sites that do not use a
third-party back office for pricebook management,
Enterprise SMS allows PLU and pricing changes to be
sent to stores.
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Remote Distribution of Changes – Corporate users
can access Enterprise Site Management Suite from
any place that offers internet access. Configuration
changes are made in a modern, easy-to-navigate user
interface. Changes are then remotely packaged and
sent to the chosen sites. There is no need to connect
to each individual site – Enterprise Site Management
Suite handles distribution of changes to all sites.
SAPPHIRE MANAGEMENT SuITE
This invaluable set of tools provides the competitive
advantage of using the latest technology for real-time data
access in order to better understand your business, reduce
expenses, increase sales, and maximize profits. Sapphire
Management Suite consists of four modules:
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Journal Browser — View the “paper” receipt
electronically. It is a easy way to view all store
Added Security Assurance
With the use of Sapphire, VeriFone’s base application is
validated against the Payment Application Data Security
Standard (PA DSS), which meets the PCI requirements for
cardholder data protection.
SAPPHIRE MODuLE ADD-ONS
These additional value-added modules are designed to help
better manage multiple Sapphire site networks and are
available for Sapphire Management Suite.
TRANSACTION SET ARCHIVER
VeriFone’s Sapphire Transaction Set Archiver (TSA) is
a software tool that is used to automate the retrieval of
transaction data from one or more Sapphire site controllers.
This data is automatically stored in a designated company
location for subsequent analysis. The Sapphire site
controllers must be connected over a public or private
TCP/IP network for remote access.
MuLTI-SITE PASSWORD CHANGE MANAGER
The Multi-Site Password Change Manager (MSP) is a
software tool that allows area managers to manage the
PCI requirement of updating Sapphire passwords every 90
days. Multi-Site Password Change Manager is a standalone
tool that can be used as a Sapphire Management Suite
(SMS) add-on.
FuEL PRICE SCHEDuLER
Today’s volatile fuel prices often require site operators
to make fuel price adjustments several times a day. With
Sapphire’s Fuel Price Scheduler, corporate users can
schedule fuel price changes in advance and take advantage
of drive time sales opportunities, or quickly respond in real
time as competitors change their prices.
ADDITIONAL OPTIONS
VERIFONE INTEGRATED PROMOTIONS
VeriFone’s new Mix and Match integrated promotions, using
industry wide NAXML standards, dramatically expands the
number of cross promotions you can offer your customers,
and provides new features such as priority deals, enhanced
15
scheduling options, and additional discount types.
POP FuEL DISCOuNT
The POP Fuel Discount allows you to reward customers with
discounts on fuel when they make a qualifying purchase.
Reward your cash customers, and watch your network fees
go down. Increase sales by tying snack sales to a discount
on gas. Qualifying purchases can be at the pump or inside at
the POS workstation.
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SMART FuEL
SOLuTIONS
changes such as enabling a site to reassign distribution
points as needed, and easily activate remote software
downloads and upgrades, eliminating site downtime, travel
delays and associated costs.
SYSTEM ENHANCEMENT
SMART FuEL CONTROLLER
Automated alarms and messaging enhance the remote
diagnostics capabilities of service technicians. The Smart
Fuel Controller Installer Kit is included for remote site
management tools.
INTELLIGENT BuSINESS SOLuTIONS FOR THE POS AND
FuEL DISPENSER FOR LIGHTNING FAST PERFORMANCE
ultimate Flexibility — Support Multiple Dispenser
Manufacturers and POS Platforms
One Smart Integrated Device
Smart Fuel Controller Integrates
both pump and pay point
support into a single unit,
simplifying installation and
maintenance and reducing
cost. The controller supports
32 fueling positions per module,
which can be combined for
larger sites.
Combine Smart Fuel controller with the distribution box
and a third-party pump interface into a single, small, wall
mountable unit that takes up less space in the back office.
Faster Transactions and System Performance
The state-of-the-art central processor contains both Flash
memory and RAM, increasing transaction processing
speed, pump downloads and period/shift close cycles, and
eliminates communication delays that are engineered into
competitor products, With fewer system components to
manage, maintenance, training and repair are streamlined.
Improves cashier performance through faster customer
transactions
Dispenser-specific logic migrates from the POS to
the Smart Fuel Controller thus speeding up fueling
transactions. Smart Fuel Controller also eliminates the prepay authorization delay, allowing customers to complete
their fueling transactions faster.
Improved Site Information Management
Better performance means faster graphic uploads to
the fuel dispenser. Process price changes quickly and
efficiently due to the consolidated unit design, eliminating
price update/discount delays between the POS and
fuel dispensers. In addition, reporting delays or total
restrictions are eliminated while fueling.
Pump totals are dynamically stored, enabling them to be
accessible at any time, even while fueling. The powerful
microprocessor expedites price changes, fuel pump
authorizations and all end-of-day close processes including
business totals, report generation and more.
Remote Access and Management
The remote access and management features provide
easy remote monitoring for expedited troubleshooting and
diagnostics which also allows for lower cost options for
repair outages and system reconfigurations.
Support for virtually all dispensers removes manufacturer
dependencies, allowing you to mix dispenser manufacturer
and models at a single site (e.g. Gilbarco, Wayne, Tokheim).
Multiple POS platforms are also supporter, offering even
greater site system flexibility. Integrated fleet and retail
sales and analysis allows for easy and more efficient
consolidated reporting.
SMART PuMP INTERFACE
REPLACE YOuR TWO WIRE GILBARCO SYSTEM
WITHOuT ADDITIONAL WIRING OR FuNDING COSTLY
CONSTRuCTION
VeriFone’s Smart Pump
Interface innovatively
eliminates the industry
problem of POS systems
constrained by a two-wire
configuration, enabling
freedom of choice for
POS systems without
having to add new wiring or fund expensive construction
work.
VeriFone’s Smart Pump Interface, a small device that
resides inside the fuel dispenser, eliminates the need to pull
additional wires when upgrading two-wired constrained
sites with VeriFone POS solutions, saving retailers time,
man-hours and margin. Smart Pump Interface is a small
device that resides inside the fuel dispenser and provides
communication between the POS and the dispenser card
reader using existing wires thus eliminating the need for
any significant site alterations and effectively reducing the
cost of POS upgrades.
utilize Your Current Wiring Setup With Minimal Reconfiguration Effort
•
State-of-the-art multiplexing technology works with
the Gilbarco two-wire infrastructure
•
Effectively removes restrictions to POS systems that
only work with a two-wire configuration
•
No costly rewiring required for implementation
•
Save on Transition and POS System Upgrades
•
Eliminates the need to pull additional wires to the
dispenser
•
Reduces time and labor associated with changing to a
standard VeriFone system configuration
•
Enables freedom of choice to replace your existing
POS system
With Smart Fuel Controller, expedite site management
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SMART PuMP ACCESS
BROADBAND WITH NO ADDITIONAL WIRES.
VeriFone’s Smart Pump
Access technology delivers
broadband service across
existing wiring to enable
bandwidth intensive
applications including VNET
advertising at the fuel dispenser display. Remotely manage
your promotions and change them as often as your business
requires.
VeriFone’s Smart Pump Access is a small device that
resides inside the fuel dispenser, eliminates the need to
pull additional wires to support broadband access to the
dispenser – saving retailers time, man-hours and margin.
Combine this great solution with VeriFone’s Secure
PumpPAY (SPP), and you have broadband communication
to all of your dispensers providing a highly reliable and quick
management tool for pricing, promotions and messaging.
The VNET advertising services program is easily enabled with
Secure PumpPAY and Secure Pump Access.
Easy-to-Implement Broadband Communications to the
Pump
•
Creates a broadband signal that travels across existing
wiring
•
Eliminates the need to pull wires or run Ethernet directly
to each dispenser card reader display
•
Replaces wireless solutions that are often difficult to
secure
Run High Impact Media Promotions at the Dispenser and
Change as Often as Your Business Needs
•
Faster connection speeds over broadband means faster
promotion updates
•
Broadband signal enables dynamic promotions to run at
the pay point display
•
Make fast promotion updates from a web-based
customer portal
Integral Component of VNET
•
Remotely access and manage promotions instantly
•
Respond to local conditions - weather, traffic, sporting
events through a web-based customer portal
•
Eliminated the need for a dedicated in-store person or
team to manage promotions displayed at the pump
•
A single Smart Pump Access unit interfaces to customer
displays at both sides of the dispenser
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PROFESSIONAL
SERVICES
SERVICES
Annual Software Maintenance (ASM), 24x7 Help Desk
support, and on-site maintenance and repair — all put
together into one exceptionally low-cost, easy-to-budget
program.
•
Don’t tie up capital — make low, predictable monthly
payments
•
Hassle-free compliance – ensure you are running
compliant software
•
Always have the latest software features
•
Enjoy simplified billing and management
•
Rely on the leader in electronic payments
PETROLEuM HELP DESK
COMMITTMENT TO DELIVERING FIRST CLASS CuSTOMER
SERVICE WITH uNSuRPASSED RESPONSIVENESS AND
TECHNICAL EXPERTISE
VeriFone’s Petroleum Help Desk Service is staffed 24/7/365
with fully-trained professionals, eager to help anytime you
need assistance — from your simplest procedural question to
complex software diagnosis to POS system reconfigurations.
Our technical staff is continuously trained on the latest
VeriFone products, software applications, and partner
interfaces.
TRAINING SERVICES
VeriFone offers training to customers on all petroleum
products including the Ruby SuperSystem, Sapphire
Management Suite, and Topaz XL. We offer live online
meetings, online self-study programs, and classroom training
throughout the US.
ON-SITE MAINTENANCE
VeriFone’s On-site Maintenance service covers all system
components: POS system console, site controller, power
supply, printer, customer display, cash drawer, and cables. In
addition, it automatically includes VeriFone’s Help Desk – 24
hours a day, 365 days per year. One call into our Help Desk is
the only call you will have to make. When a problem requires
onsite diagnostics or support, we will dispatch a VeriFone
Authorized Service Contractor (VASC) to your site. Our OnSite Maintenance service includes parts and labor, and our
repair technicians use only Genuine VeriFone Parts.
Additional Services:
PRIORITY SERVICES PROGRAM WITH
ANNuAL SOFTWARE MAINTENANCE
VeriFone’s Priority Services Program (PSP) offers the
most comprehensive, “bumper-to-bumper” services in
the petroleum/c-store industry — from Annual Software
Maintenance (ASM) and around-the-clock help desk support
to on-site maintenance and repairs — to keep your retail sites
up and running without fail.
•
Get security updates and feature enhancements
automatically when they are released; reducing site
technician fees
•
VeriFone’s Annual Software Maintenance (ASM)
program includes remote software delivery of POS
software*
•
Automatically download updates over a high-speed,
secure network connection, for the latest features and
security protections the moment they’re available.
•
A POS terminal message notifies your store manager
that new software is ready to activate.
•
Activation and registration are quick and easy.
•
Email notifications alert you when new software has
been downloaded to your site and is ready for activation.
CLIENT SERVICES INQuIRIES
VeriFone’s Client Services can assist you with questions
regarding training, help desk, project management, on-site
maintenance and equipment maintenance.
•
Installation Services
•
Secure Terminal Audit
•
Professional Services
•
Buyer Protection Service
•
Customized Rollouts
•
Software Help Desk
VERIFONE AuTHORIZED SERVICE
CONTRACTORS (u.S. VASCS)
•
Deployment Service and Upgrade Programs
To locate a VASC near you, please visit www.verifone.com.
For Client Services inquiries call 1-800-VeriFone or email
[email protected]
VERIFONE GENUINE PARTS DISTRIBUTOR
PROGRAMS
To locate a VeriFone Genuine Parts Distributor near you,
please visit www.verifone.com.
MANAGED SERVICES
VeriFone now offers several comprehensive Managed
Services Program options for a variety of product and
service combinations.
19
Petroleum/C-Store
300 South Park Place Blvd.
Clearwater, FL 33759
PH: 727-953-4000
FAX: 727-953-4001
Email: [email protected]
Web: www.petro-c.verifone.com
www.verifone.com
© 2014 VeriFone, Inc. All rights reserved. VeriFone and Ruby Supersystem are registered trademarks of VeriFone,
Inc. Ruby Card, iOrder, Commander Site Controller, and VNET are trademarks of VeriFone. All other brand names and
trademarks mentioned in this document are the properties of their respective holders. All features and specifications
are subject to change without notice. 55192 RevP 09/14 NO
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