Ceramic Tower Heater
Operating Instructions
Model Number:
HE15-C7-01
3077997
V140623
Thank you for choosing a Soleus Air Ceramic Tower Heater. This owner’s manual will provide
you with valuable information necessary for the proper care and maintenance of your new
product. Please take a few moments to thoroughly read the instructions and familiarize
yourself with all the operational aspects of your new heater.
For your own records, please attach a copy of your sales receipt to this manual. Also, write the
store name/location, date purchased, and serial number below:
Store Name: ____________________________________________________
Location: ______________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________
IMPORTANT INSTRUCTIONS
When using this electric unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury
to persons, including the following:
1.
Read ALL instructions before using this unit.
2.
CAUTION: Risk of Electric Shock. DO NOT open or try to repair the heater yourself.
3.
This heater may get hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. If provided, use
handles when moving this heater.
4.
Keep combustible materials, such as furniture, pillows, bedding, paper, clothes, and curtains at least 3 ft from the front
of the heater and keep them away from the sides, top, and rear. DO NOT place towels or other objects on the heater.
5.
Extreme caution is necessary when any heater is used by or near children or the disabled, or when the heater is left
operating and unattended.
6.
DO NOT operate any heater with a damaged cord or after the heater malfunctions, has been dropped or damaged in
any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or
repair.
7.
This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. NEVER locate heater
where it may fall into a bathtub or other water container. To protect against electrical hazards, DO NOT immerse in
water or other liquids.
8.
DO NOT touch the control panel or plug with a wet hand.
9.
DO NOT run cord under carpeting. DO NOT cover cord with throw rugs, runners, or similar coverings. Arrange cord
away from traffic area and where it will not be tripped over.
10. DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock
or fire, or damage the heater.
11. To prevent a possible fire, DO NOT block the air intakes or exhaust in any manner. DO NOT use on soft surfaces, like
a bed, where openings may become blocked.
12. A heater has hot and arcing or sparking parts inside. DO NOT use in areas where gasoline, paint, explosive and/or
flammable liquids are used or stored. Keep unit away from heated surfaces and open flames.
13. Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap
(outlet/power strip).
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14. To avoid fire or shock hazard, plug the unit directly into a 120 V AC electrical outlet.
15. To disconnect heater, turn controls to OFF, then remove plug from outlet. Pull firmly on the plug, DO NOT unplug by
pulling on the cord.
16. Always unplug the unit before moving or cleaning, or whenever the heater is not in use.
17. Use only for intended household use as described in this manual. Any other use not recommended by the manufacturer
may cause fire, electric shock, or injury to persons. The use of attachments not recommended or sold by unauthorized
dealers may cause hazards.
18. Always use on a dry, level surface. Use on floor only.
19. WARNING: To reduce the risk of fire or electric shock, DO NOT use this unit with any solid-state speed control
device.
20. DO NOT attempt to repair or adjust any electrical or mechanical functions on this unit. Doing so will void your
warranty. The inside of the unit contains no user serviceable parts. Qualified personnel should perform all servicing
only.
21. DO NOT use outdoors.
22. SAVE THESE INSTRUCTIONS.
SPECIFICATIONS
Power Supply
120 V (60Hz)
Power Consumption
Low: 750W / High: 1500W
Product Size
6.875
6.875 W x 6.875"D x 18.75"H
Product Weight
4.53 lbs.
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PRODUCT DIAGRAM
Power Indication
Light
Ceramic Heating
Element & Grill
Oscillation
Power Select
Tip Over Safety
Switch
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OPERATING INSTRUCTIONS
Place the heater on a firm, level surface and plug into a grounded 120V 60Hz power outlet.
Only operate the heater when it is in the upright position.
Use the instructions below to operate the heater using the control panel.
1. Turn on the POWER SELECT dial to the desired power setting (High/Low/Fan). When
this switch is turned to the desired setting, the red POWER INDICATION LIGHT will
light up indicating there is power to the unit.
2. This heater is able to run in LOW, HIGH, and Fan only mode. Choose the desired mode
based on your comfort level.
3. To activate oscillation, turn the OSCILLATION dial to SWING. Once it is located, the
heater will rotate side-to-side spreading warm air throughout the room.
SAFETY FEATURES
Polarized Plug
Warning: This appliance has a polarized plug (one blade is wider than the other). To reduce the
risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the
plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician. Do not attempt to modify the plug in any way.
DO NOT DEFEAT THE SAFETY PURPOSE OF THE POLARIZED PLUG.
Tip-Over Safety Switch
This heater equipped with tip-over safety switch located underneath the base of the heater
(SEE ILLUSTRATION ON PAGE 4). This switch must be pressed inward for the heater to
function properly. Some soft surfaces such as carpet may not be able to fully press in this
switch. For some soft surfaces, a hard flat object will need to be placed underneath the heater
for it to function properly.
PLEASE DO NOT TAPE OR GLUE THIS SWITCH.
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MAINTENANCE
WARNING: ALWAYS UNPLUG THE CORD BEFORE MOVING OR SERVICING.
CLEANING: IMPORTANT! DO NOT IMMERSE HEATER IN WATER! Clean the heater grills using the
vacuum brush attachment on your vacuum cleaner. This will remove lint and dirt from the inside of the heater.
DO NOT ATTEMPT TO TAKE HEATER APART. Clean the body of heater with a soft cloth.
CAUTION: Do not use gasoline, benzine, thinner, harsh cleaners, etc. as they will damage the heater.
NEVER USE ALCOHOL OR SOLVENTS.
SAFETY FEATURES
1. A thermal overload protector is built in to prevent overheating.
2. When an overheat temperature is reached, the heater will be automatically shut off. It can only resume
operation when the user resets the unit. (See RESET INSTRUCTION below)
RESET INSTRUCTION
Unplug the heater and wait 10 minutes for the unit to cool down.
After the 10 minutes, plug the unit in again and operate normally.
STORAGE
If the heater will not be used for a long period of time, store it in a cool, dry location when not in use. To
prevent dust and dirt build-up, use the original packaging to repack the unit.
TROUBLESHOOTING
If your heater shuts off unexpectedly or fails to operate, one of the above-mentioned safety features may have
activated to prevent overheating.
1. Be sure the power cord is plugged into a working electrical outlet.
2. Check your thermostat setting (High, Low, Fan setting). The heater may be off because it has reached the
desired temperature setting.
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WARRANTY
One Year Limited Warranty
Soleus Home Comfort warrants the accompanying Soleus Air heater to be free of defects in material and workmanship for the applications specified in its operation instruction for a period of ONE (1) year from the date of original retail purchase in the United States.
If the unit exhibits a defect in normal use, Soleus Home Comfort will, at its option, either repair or replace it, free of
charge within a reasonable time after the unit is returned during the warranty period.
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a
copy of the original purchase invoice.
THIS WARRANTY DOES NOT COVER:
• Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in
material or workmanship.
• Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions
in the instructions.
• Damage to the finish of the case, or other appearance parts caused by wear.
• Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Home
Comfort.
• Freight and Insurance cost for the warranty service.
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO
ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS HOME COMFORT
DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT
SHALL SOLEUS HOME COMFORT’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR
BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, salvaged, or refurbished products.
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow
limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state.
For Technical Support and Warranty Service
Please Call (888) 876-5387
Or Write To:
Soleus +RPH&RPIRUW
17911 East Ajax Circle
City of Industry, CA 91748
www.soleushomecomfort.com
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