set up the laptop yourself

Advanced IT user guide
Staff laptop setup
For staff laptops owned by the University
Contents
Before you begin ........................................................................................................................................ 2
Initial laptop setup...................................................................................................................................... 2
Create a local user account ....................................................................................................................... 2
Install Windows 10 Enterprise ....................................................................................................................... 2
Remove unnecessary trial software ............................................................................................................... 3
Configure Microsoft update........................................................................................................................ 3
Install University of Kent programs ................................................................................................................. 3
Disk encryption: a legal requirement .............................................................................................................. 4
ConfigureWiFi andVPN ................................................................................................................................. 4
Add laptop to domain and log on......................................................................................................................... 5
The User Access Control Shield ................................................................................................................ 5
Help and support .......................................................................................................................................... 6
December 2016
www.kent.ac.uk/itservices
Information Services
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IT Guide: Staff laptop setup
Before you begin
We strongly recommend that your laptop is connected to the UKC domain. Contact
us for a computer name, which will be added to the domain.
Initial laptop setup
When a new laptop is switched on it will run through a first time setup procedure to
install Windows and other software which can take anything from 10 to 45 minutes.
During Windows installation you will be prompted to create a username and
password for the laptop’s administrator account (used to install programs and
change system settings). Use laptopadmin as the username, and set a strong
password following the recommendations on our Change Password page:
www.kent.ac.uk/itaccount/password/
When the first-time setup procedure has completed, connect the laptop to the
network via either an ethernet cable or via WiFi (see page 4) before continuing with
these instructions. If no network is available some programs might not install, but
can be installed when connected to network at a later time.
Create a local user account
You should now create a second, standard account, to be used if logging onto the
UKC domain fails.
Click Start, then Settings, then click Accounts > Family & other people > Add
someone else to this PC. At the bottom of the page, select I don’t have this
person’s sign-in information, and at the bottom of the next page, select Add a
user without a Microsoft account.
Use laptopuser as the username, and set a strong password following the
recommendations on the IT Services Change Password page:
https://www.kent.ac.uk/itaccount/password/ . The account will be Standard user by
default.
Install Windows 10 Enterprise
Laptops running Windows 10 Home edition cannot upgrade to Windows 10
Enterprise edition. You need to perform a clean install of the Windows 10
Enterprise edition in order to be added to the UKC domain.
Windows 10 Pro and Windows 10 Educational editions does not need an upgrade
unless features available for Windows 10 Enterprise are needed.
If you need to perform a clean install or upgrade, ask for a Windows 10 disk at the
Welcome Desk in the Templeman Library. Connect the laptop to the network, either
with an ethernet cable or by configuring eduroam (see page 4), load the disk and
follow the installation steps, making sure to choose download latest installation
files when prompted.
IT Services: www.kent.ac.uk/itservices
IT Guide: Staff laptop setup
Remove unnecessary trial software
You should remove any unnecessary software that the laptop came with (eg
broadband offers and trial versions of Microsoft Office, Norton Antivirus or MacAfee
Internet Security). They will be replaced by licensed University of Kent programs.
1. Click Start, then Settings, then click System > Apps & features from the left
pane and select the program you want to uninstall, click it and select
Uninstall. If uninstall option is greyed out, this means that the program that
you want to uninstall is a system app and cannot be removed.
2. Uninstall trial versions of Microsoft Office software by removing Microsoft
Office 365.
3. Uninstall trial broadband software by removing programs that refer to
broadband providers.
4. Uninstall bundled versions of Internet security software by removing
programs with a name that contains Antivirus, Internet Security or Security
Suite. Very rarely, antivirus programs may need to be run and have their virus
definitions updated before they can be uninstalled.
nd have their virus definitions updated before they can be uninstalled.
Configure Microsoft update
Microsoft Update extends Windows Update so that it downloads and installs
patches for Windows and other Microsoft programs, as well as updated virus
definitions for Windows Defender.
1. Click Start then select Settings > Update & security > Windows Update
from the left pane.
2. In the Windows Update under Update settings, click Advanced options,
and tick the Give me updates for other Microsoft products when I
updated Windows.
Install University of Kent programs
We recommend you install the following software, which is used by most staff on
campus.
Windows Defender (Installed by default)
Equivalent Anti-virus program used on all University of Kent owned computers.
Help and support: helpdesk@kent.ac.uk
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IT Guide: Staff laptop setup
Microsoft Office 2016
1. Get a Microsoft Office 2016 disk from the Welcome Desk in the Templeman
Library, insert it into your laptop and follow the instructions - installation
normally takes around 15 minutes.
2. When running the program for the first time, if an option is given to sign up
for Microsoft Updates, choose that option. This will download security
updates for the software automatically.
Adobe Reader
Allows you to view pdf documents on your computer.
www.adobe.com
Refworks: reference management software
For creating properly formatted references and bibliographies in essays and
assignments.
www.kent.ac.uk/library/resources/reference-management
Putty
Only needed if using Falstaff or Cressida for accessing the Student Data System
www.chiark.greenend.org.uk/~sgtatham/putty/
Click Download and select putty.exe from the For Windows on Intel x86 section.
Disk encryption: a legal requirement
Once the laptop is built, you need to ensure that data stored on the laptop is
encrypted. Laptops used for University business must be encrypted in order to
comply with data protection laws and University
regulations.
It is the responsibility of the school or department to make sure this happens.
Search for disk encryption on the Kent website for how-to advice on encrypting a
laptop.
Configure WiFi and VPN
To connect to the Kent wireless service (eduroam), browse to
www.kent.ac.uk/wireless
To use the VPN service (for off campus access to University services and
fileservers), browse to
IT Services: www.kent.ac.uk/itservices
IT Guide: Staff laptop setup
www.kent.ac.uk/itservices/home and follow the instructions.
Add laptop to domain and log on
Adding your laptop to the UKC domain will allow you to log on with your Kent
username and password, both while connected to the university network and offsite
as well.
1. Click Start then select Settings > System > About from the left pane.
2. Click Join A Domain, for Domain name type UKC and click Next.
3. When prompted enter your Kent username and password. Windows will
respond with the message “Welcome to the UKC domain” and ask for the
laptop to be restarted.
4. After the laptop displays the Ctrl-Alt-Del prompt, it may still show the local
username created earlier. To login with your Kent account, choose switch
user and then enter your Kent username and password with the network
lead plugged in.
The User Access Control Shield
Microsoft recommend that all accounts run as standard users, and administrator
accounts are only used when installing extra programs or for other tasks that need
elevated credentials.
Running as a standard user helps to stop viruses, spyware or other bad programs
from completely infecting a computer. This type of account doesn’t have rights to
install most programs or change critical system settings.
If Windows 10 needs administrator rights, the User Account Control or UAC will
be displayed. The username should be entered as: Computer Name\Username
(eg LT10VABC1\laptopadmin)
Help and support: helpdesk@kent.ac.uk
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IT Guide: Staff laptop setup
Help and support
Information Services help points
Canterbury
•
IT & Library Support Desk, Floor 1 West, Templeman Library
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Welcome Desk, Ground Floor West, Templeman Library
Medway
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IT Helpdesk, Drill Hall Library
Tonbridge
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Service desk, Tonbridge Library
Telephone, email and online help
•
•
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Email: helpdesk@kent.ac.uk
Phone: Students (01227 82) 4999; Staff (01227 82) 4888
Kent IT user guides: www.kent.ac.uk/itservices/help/guides
IT Services: www.kent.ac.uk/itservices
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