ENGLISH USER GUIDE LG-H220 MFL69176201 (1.0) www.lg.com User Guide ENGLISH Some content and illustrations may differ from your device depending on the region, service provider, software version, or OS version, and are subject to change without prior notice. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices. • This device is not suitable for people who have a visual impairment due to the touchscreen keyboard. • Copyright ©2015 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. All other trademarks are the property of their respective owners. • Google™, Google Maps™, Gmail™, YouTube™, Hangouts™ and Play Store™ are trademarks of Google, Inc. • Table of contents Guidelines for safe and efficient use........4 Important notice......................................13 Getting to know your phone....................16 Phone layout...........................................16 Installing the SIM or USIM card and battery....................................................18 Charging the battery...............................20 Inserting a memory card.........................21 Removing the memory card....................22 Locking and unlocking the device...........22 Your Home screen....................................24 Touch screen tips...................................24 Home screen..........................................25 Customizing the Home screen................26 Returning to recently-used applications............................................27 Notifications panel..................................27 On-screen keyboard...............................30 Special Features......................................31 KnockON................................................31 Knock Code............................................31 QuickMemo+..........................................32 Google account setup..............................34 Creating your Google account.................34 Signing into your Google account............34 2 Connecting to Networks and Devices.....36 Wi-Fi......................................................36 Bluetooth................................................37 Wi-Fi Direct............................................38 Transferring data between a PC and the device...............................................39 Calls.........................................................40 Making a call..........................................40 Calling your contacts..............................40 Answering and rejecting a call................40 Making a second call..............................41 Viewing your call logs.............................41 Call settings............................................41 Contacts...................................................42 Searching for a contact...........................42 Adding a new contact.............................42 Favourites contacts.................................42 Creating a group.....................................43 Messaging................................................44 Sending a message................................44 Conversation view..................................45 Changing your messaging settings.........45 E-mail.......................................................46 Managing email accounts.......................46 Working with account folders..................46 Composing and sending email................47 Table of contents Camera and Video....................................48 Camera options on the viewfinder...........48 Using the advanced settings...................49 Taking a photo........................................50 Once you have taken a photo..................50 Recording a video...................................51 After recording a video...........................51 Gallery....................................................52 Multimedia...............................................55 Music.....................................................55 Phone software update...........................74 Phone software update...........................74 About this user guide..............................76 About this user guide..............................76 Trademarks............................................76 Accessories..............................................77 Troubleshooting.......................................78 FAQ...........................................................81 Utilities.....................................................57 Clock......................................................57 Calculator...............................................58 Calendar.................................................59 Voice Recorder.......................................59 Voice Search..........................................59 Downloads.............................................60 FM radio.................................................60 Web Browser............................................61 Internet...................................................61 Chrome..................................................62 Settings....................................................63 WIRELESS NETWORKS............................63 DEVICE...................................................65 PERSONAL..............................................68 SYSTEM..................................................69 PC software (LG PC Suite).......................71 For Windows OS.....................................71 For Mac OS.............................................72 Table of contents 3 Guidelines for safe and efficient use Please read these simple guidelines. Not following these guidelines may be dangerous or illegal. Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorized LG Repair centre should you need to return your device for repair. Exposure to radio frequency energy Radio wave exposure and Specific Absorption Rate (SAR) information. This mobile phone model LG-H220 has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health. • The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the phone transmitting at its highest certified power level in all used frequency bands. • While there may be differences between the SAR levels of various LG phone models, they are all designed to meet the relevant guidelines for exposure to radio waves. • The SAR limit recommended by the International Commission on Non-Ionizing Radiation Protection (ICNIRP) is 2 W/kg averaged over 10 g of tissue. • The highest SAR value for this model phone tested for use at the ear is 1.150 W/kg (10 g) and when worn on the body is 0.989 W/Kg (10 g). 4 Guidelines for safe and efficient use • This device meets RF exposure guidelines when used either in the normal use position against the ear or when positioned at least 1.5 cm away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 1.5 cm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed. Product care and maintenance WARNING Only use batteries, chargers and accessories approved for use with this particular phone model. The use of any other types may invalidate any approval or warranty applying to the phone and may be dangerous. Do not disassemble this unit. Take it to a qualified service technician when repair work is required. • Repairs under warranty, at LG's discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced. • Keep away from electrical appliances such as TVs, radios and personal computers. • The unit should be kept away from heat sources such as radiators or cookers. • Do not drop. • Do not subject this unit to mechanical vibration or shock. • Switch off the phone in any area where you are required to by special regulations. For example, do not use your phone in hospitals as it may affect sensitive medical equipment. • Do not handle the phone with wet hands while it is being charged. It may cause an electric shock and can seriously damage your phone. • Guidelines for safe and efficient use 5 Do not charge a handset near flammable material as the handset can become hot and create a fire hazard. • Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol). • Do not charge the phone when it is on soft furnishings. • The phone should be charged in a well ventilated area. • Do not subject this unit to excessive smoke or dust. • Do not keep the phone next to credit cards or transport tickets; it can affect the information on the magnetic strips. • Do not tap the screen with a sharp object as it may damage the phone. • Do not expose the phone to liquid or moisture. • Use accessories like earphones cautiously. Do not touch the antenna unnecessarily. • Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty. • Your phone is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your phone during or immediately after operation. • If your phone gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer. • The liquid in your wet phone, changes the color of the product label inside your phone. Damage to your device as a result of exposure to liquid is not covered under your warranty. • 6 Guidelines for safe and efficient use Efficient phone operation Electronics devices All mobile phones may receive interference, which could affect performance. • Do not use your mobile phone near medical equipment without requesting permission. Avoid placing the phone over pacemakers, for example, in your breast pocket. • Some hearing aids might be disturbed by mobile phones. • Minor interference may affect TVs, radios, PCs etc. • Use your phone in temperatures between 0 ºC and 40 ºC, if possible. Exposing your phone to extremely low or high temperatures may result in damage, malfunction, or even explosion. Road safety Check the laws and regulations on the use of mobile phones in the area when you drive. • Do not use a hand-held phone while driving. • Give full attention to driving. • Pull off the road and park before making or answering a call if driving conditions so require. • RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment. • When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance. • If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads. Guidelines for safe and efficient use 7 Avoid damage to your hearing To prevent possible hearing damage, do not listen at high volume levels for long periods. Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level. • When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to. NOTE: Excessive sound pressure from earphones and headphones can cause hearing loss. Glass Parts Some parts of your mobile device are made of glass. This glass could break if your mobile device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your mobile device until the glass is replaced by an authorised service provider. Blasting area Do not use the phone where blasting is in progress. Observe restrictions and follow any regulations or rules. 8 Guidelines for safe and efficient use Potentially explosive atmospheres Do not use your phone at a refueling point. Do not use near fuel or chemicals. • Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your mobile phone or accessories. • • In aircraft Wireless devices can cause interference in aircraft. • Turn your mobile phone off before boarding any aircraft. • Do not use it on the ground without permission from the crew. Children Keep the phone in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached. Emergency calls Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your phone for emergency calls. Check with your local service provider. Guidelines for safe and efficient use 9 Battery information and care You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery's performance. • Use only LG batteries and chargers. LG chargers are designed to maximise the battery life. • Do not disassemble or short-circuit the battery. • Keep the metal contacts of the battery clean. • Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times before it needs replacing. • Recharge the battery if it has not been used for a long time to maximise usability. • Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom. • Do not leave the battery in hot or cold places, as this may deteriorate battery performance. • There is risk of explosion if the battery is replaced with an incorrect type. • Dispose of used batteries according to the manufacturer's instructions. Please recycle when possible. Do not dispose as household waste. • If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance. • Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary power consumption of the charger. • Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions. • Make sure that no sharp-edged items such as animal's teeth or nails, come into contact with the battery. This could cause a fire. • 10 Guidelines for safe and efficient use Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to firstname.lastname@example.org. This offer is valid for three (3) years from the date on which you purchased the product. HOW TO UPDATE YOUR DEVICE Access to latest firmware releases, new software functions and improvements. • Select the software update in settings menu on your device. • Update your device by connecting it to your PC. For more information about using this function, please visit http://www.lg.com/common/index.jsp select country and language. DECLARATION OF CONFORMITY Hereby, LG Electronics declares that this LG-H220 product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at http://www.lg.com/global/declaration Contact office for compliance of this product : LG Electronics Inc. EU Representative, Krijgsman 1, 1186 DM Amstelveen, The Netherlands Guidelines for safe and efficient use 11 Disposal of your old appliance 1 All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. 2 The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. 3 For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service or the shop where you purchased the product. Disposal of waste batteries/accumulators 1 This symbol may be combined with chemical symbols for mercury (Hg), cadmium (Cd) or lead (Pb) if the battery contains more than 0.0005% of mercury, 0.002% of cadmium or 0.004% of lead. 2 All batteries/accumulators should be disposed separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. 3 The correct disposal of your old batteries/accumulators will help to prevent potential negative consequences for the environment, animal and human health. 4 For more detailed information about disposal of your old batteries/ accumulators, please contact your city office, waste disposal service or the shop where you purchased the product. 12 Guidelines for safe and efficient use Important notice Please read this before you start using your phone! Please check to see whether any problems you encountered with your phone are described in this section before taking the phone in for service or calling a service representative. 1. Phone memory When there is less than 10MB of space available in your phone memory, your phone cannot receive new messages. You may need to check your phone memory and delete some data, such as applications or messages, to make more memory available. To uninstall applications 1 Tap > > > Apps. 2 Once all applications appear, scroll to and select the application you want to uninstall. 3 Tap Uninstall. 2. Optimizing battery life Extend your battery's power by turning off features that you do not need to run constantly in the background. You can monitor how applications and system resources consume battery power. Extending your phone's battery life • Turn off radio communications when you are not using. If you are not using Wi-Fi, Bluetooth or GPS, turn them off. • Reduce screen brightness and set a shorter screen timeout. • Turn off automatic syncing for Gmail, Calendar, Contacts and other applications. Important notice 13 • • Some applications you download may consume battery power. While using downloaded applications, check the battery charge level. 3. Before installing an open source application and OS WARNING If you install and use an OS other than the one provided by the manufacturer it may cause your phone to malfunction. In addition, your phone will no longer be covered by the warranty. WARNING To protect your phone and personal data, only download applications from trusted sources, such as Play Store™. If there are improperly installed applications on your phone, the phone may not work normally or a serious error may occur. You must uninstall those applications and all associated data and settings from the phone. 4. Using the Hard Reset (Factory Reset) If your phone does not restore to its original condition, use a Hard Reset (Factory Reset) to initialize it. 1 Turn the power off. 2 Press and hold the Power/Lock Button + Volume Down Button. 3 Release the Power/Lock Button only when the boot logo is displayed, then immediately press and hold the Power/Lock Button again. 4 Release all Buttons when the Factory hard reset screen is displayed. 5 Press the Volume Buttons to select Yes, and then press the Power/Lock Button to perform a Hard Reset. 14 Important notice WARNING If you perform a Hard Reset, all user applications, user data and DRM licenses will be deleted. Please remember to backup any important data before performing a Hard Reset. 5. Opening and switching applications Multitasking is easy with Android; you can keep more than one application running at the same time. There is no need to quit an application before opening another. Use and switch between several open applications. Android manages each application, stopping and starting them as needed to make sure that idle applications don't consume resources unnecessarily. 1 Tap . App previews of recently used applications will be displayed. 2 Tap the application you want to access. This does not stop the previous app from running in the background. Make sure to tap to back out of an app after using it. • To close an app from the recent apps list, swipe the app preview to the left or right. To clear all apps, tap Clear all. 6. When the screen freezes If the screen freezes or the phone does not respond when you try to operate it, remove the battery and reinsert it. Then power the phone back on. Important notice 15 Getting to know your phone Phone layout Earpiece Headset Jack 16 Microphone Back Button Returns to the previous screen. Also closes pop-up items, such as menus, dialog boxes and the on-screen keyboard. Home Button Return to the Home screen from any screen. ecent Apps R Button Displays recently used applications. Menu button Opens a menu of available options. Getting to know your phone WARNING Placing a heavy object on the phone or sitting on it can damage the display and touch screen functions. Rear Camera Lens Power/Lock Button Volume Buttons Speaker Charger/USB port Power/Lock Button Volume Buttons • • Microphone Turn your phone on/off by pressing and holding this button Short press to lock/unlock the screen (While screen is off or locked) • Long press Down or Up to access Camera (While screen is unlocked) • Long press both Buttons at the same time to access QuickMemo+ Getting to know your phone 17 Installing the SIM or USIM card and battery Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery. 1 To remove the back cover, hold the phone firmly in one hand. With your other hand, lift off the back cover with your thumbnail as shown in the figure below. 2 Slide the SIM card into the SIM card slot as shown in the figure. Make sure the gold contact area on the card is facing downward. 18 Getting to know your phone WARNING Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a LG Service Centre to remove the memory card. NOTE: Only the microSIM cards work with the device. 3 Insert the battery. 4 To replace the cover onto the device, align the back cover over the battery compartment and press it down until it clicks into place . Getting to know your phone 19 Charging the battery Charge the battery before using it for first time. Use the charger to charge the battery. A computer can also be used to charge the battery by connecting the phone to it using the USB cable. WARNING Use only LG-approved chargers, batteries and cables. If you use unapproved chargers, batteries or cables, it may cause battery charging delay. Or this can cause the battery to explode or damage the device, which are not covered by the warranty. The charger connector is located at the bottom of the phone. Insert the charger and plug it into a power outlet. NOTE: Do not open the back cover while your phone is charging. 20 Getting to know your phone Inserting a memory card Your device supports up to a 32GB microSD card. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. WARNING Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. NOTE: Frequent writing and erasing of data shortens the lifespan of memory cards. 1 Remove the back cover. 2 Insert a memory card with the gold-coloured contacts facing downwards. 3 Replace the back cover. Getting to know your phone 21 Removing the memory card Before removing the memory card, first unmount it for safe removal. 1 Tap > > > Storage > Unmount SD card. 2 Remove the back cover and pull out the memory card. WARNING Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. It is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data. Locking and unlocking the device Pressing the Power/Lock Button turns off the screen and puts the device into lock mode. The device automatically gets locked if it is not used for a specified period. This helps to prevent accidental taps and saves battery power. To unlock the device, press the Power/Lock Button and swipe the screen in any direction. NOTE: Double-tapping on the screen also can wake up the screen instead of the Power/Lock Button. Changing the screen lock method You can change the way that you lock the screen to prevent others accessing your personal information. 1 Tap > > > Lock screen > Select screen lock. 2 Select a desired screen lock from None, Swipe, Knock Code, Pattern, PIN and Password. 22 Getting to know your phone NOTE: Create a Google account before setting an unlock pattern and remember the Backup PIN you created when creating your pattern lock. Caution! If you haven't created a Google account on the phone and you forgot your PIN, Password, and the backup PIN, you need to perform a hard reset. But if you perform a hard reset, all user applications and user data will be deleted. Please remember to back up any important data before performing a hard reset. Getting to know your phone 23 Your Home screen Touch screen tips Here are some tips on how to navigate on your phone. • Tap or touch – A single finger tap selects items, links, shortcuts and letters on the on-screen keyboard. • Touch and hold – Touch and hold an item on the screen by tapping it and not lifting your finger until an action occurs. • Drag – Touch and hold an item for a moment and then, without lifting your finger, move your finger on the screen until you reach the target position. You can drag items on the Home screen to reposition them. • Swipe or slide – To swipe or slide, quickly move your finger across the surface of the screen, without pausing when you first tap it (so you don't drag an item instead). • Double-tap – Double-tap to zoom on a webpage or a map. • Pinch-to-Zoom – Use your index finger and thumb in a pinching or spreading motion to zoom in or out when using the browser, Maps, or when viewing pictures. • Rotate the screen – From many applications and menus, the screen orientation adjusts to the device's physical orientation. NOTE: • Do not press too hard; the tap screen is sensitive enough to pick up a light, yet firm tap. • Use the tip of your finger to tap the option you want. Be careful not to tap any other keys. 24 Your Home screen Home screen The Home screen is the starting point for many and functions. It allows you to add items like app shortcuts and Google widgets to give you instant access to information and applications. This is the default canvas and accessible from any menu by tapping . Status Bar Application Icons Location Indicator Quick Key Area Shows the phone's status information, including the time, signal strength, battery status and notification icons. Tap an icon (application, folder, etc.) to open and use it. Indicates which Home screen canvas you are currently viewing. Provides one-touch access to the function in any Home screen canvas. Your Home screen 25 Extended Home screen The operating system provides multiple Home screen canvases to provide more space for adding icons, widgets and more. • Slide your finger left or right across the Home screen to access additional canvases. Customizing the Home screen You can customize your Home screen by adding apps and widgets and changing wallpapers. Adding items on your Home screen 1 Touch and hold the empty part of the Home screen. 2 In the Add Mode menu, select the item you want to add. You then see this added item on the Home screen. 3 Drag it to the desired location and lift your finger. TIP! To add an application icon to the Home screen from the Apps screen, touch and hold the application you want to add. Removing an item from the Home screen • While on the Home screen, touch and hold the icon you want to remove > drag it to . Adding an app to the Quick Key area • From the Apps screen or on the Home screen, touch and hold an application icon and drag it to the Quick Key area. Then release it in the desired location. Removing an app from the Quick Key area • Touch and hold the desired Quick Key, drag it to NOTE: The Apps Key 26 . cannot be removed. Your Home screen Customizing app icons on the Home screen 1 Touch and hold an application icon until it unlocks from its current position, then release it. The editing icon appears in the upper-right corner of the application. 2 Tap the application icon again and select the desired icon design and size. 3 Tap OK to save the change. Returning to recently-used applications 1 Tap . App previews of recently used applications will be displayed. 2 Tap an app preview to open the application. Or tap to return to your previous screen. Notifications panel Notifications alert you to the arrival of new messages, calendar events and alarms, as well as ongoing events, such as when you are on a call. When a notification arrives, its icon appears at the top of the screen. Icons for pending notifications appear on the left, and system icons, such as Wi-Fi and battery strength are shown on the right. NOTE: The available options may vary depending on the region or service provider. Pending notifications Your Home screen System notifications 27 Opening the notifications panel Swipe down from the status bar to open the notifications panel. To close the notifications panel, swipe the screen upwards or tap . Quick Settings Area Clear Notifications Tap each quick setting key to toggle it on/off. Touch and hold the desired key to directly access the settings menu for the function. To see more toggle keys, swipe left or right. Tap to remove, add or rearrange quick setting keys. Tap to clear all the notifications. Current notifications are listed, each with a brief description. Tap a notification to view it. Indicator icons on the Status Bar Indicator icons appear on the status bar at the top of the screen to report missed calls, new messages, calendar events, device status and more. The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are some of the most common ones. 28 Your Home screen Icon Description Icon Description No SIM card inserted A song is currently playing No network signal available Ringer is silenced Airplane mode is on Vibrate mode is on Connected to a Wi-Fi network Battery fully charged Wired headset connected Battery is charging Call in progress The phone is connected to a PC via a USB cable Missed call Downloading data Bluetooth is on Uploading data System warning GPS is on An alarm is set Data is synchronizing New voicemail available Choose input method New text or multimedia message Wi-Fi hotspot is active NOTE: The icon's location in the status bar may differ according to the function or service. Your Home screen 29 On-screen keyboard You can enter text using the on-screen keyboard. The on-screen keyboard appears on the screen when you tap an available text entry field. Using the keypad and entering text Tap once to capitalize the next letter you type. Double-tap for all caps. Tap to go to the keyboard settings. Touch and hold to enter text by voice. Tap to enter a space. Tap to create a new line. Tap to delete the previous character. Entering accented letters When you select French or Spanish as the text entry language, you can enter special French or Spanish characters (e.g. "á"). For example, to input "á", touch and hold the "a" key until the zoom-in key expands and displays characters from different languages. Then select the special character you want. 30 Your Home screen Special Features KnockON The KnockON feature allows you to double-tap the screen to easily turn it on or off. To turn the screen on 1 Double-tap the center of the Lock screen to turn the screen on. 2 Unlock the screen or access any of the available shortcuts or widgets. To turn the screen off 1 Double-tap an empty area of the Home screen or the Status Bar. 2 The screen will turn off. NOTE: Tap on the center area of the screen. If you tap on the bottom or the top area, the recognition rate may decrease. Knock Code The Knock Code feature allows you to create your own unlock code using a combination of knocks on the screen. You can access the Home screen directly when the screen is off by tapping the same sequence on the screen. NOTE: • If you enter the wrong Knock Code 6 times, it will compulsorily take you to your google account log in/backup PIN. • Use the fingertip instead of finger nail to tap the screen for turning it on or off. • When the Knock Code is not in use, you can use Knock On function by taping the screen. 1 Tap > Special Features > > Lock screen > Select screen lock > Knock Code. 31 2 Tap the squares in a pattern to set your Knock Code. Your Knock Code pattern can be 3 to 8 taps. Unlocking the screen using the Knock Code You can unlock the screen by tapping the Knock Code pattern you already set, when the screen turns off. QuickMemo+ The QuickMemo+ feature allows you to create memos and capture screen shots. You can use QuickMemo+ to easily and efficiently create memos during a call, with a saved picture or on the current phone screen. 1 Touch and drag the Status Bar down and tap . 2 Create a memo using the following options Tap to undo the most recent action. Tap to redo the most recently deleted action. Tap to insert text into your memo. Tap to select the pen type and color. Tap to use the eraser to erase the pen marks on the memo. Tap to save the memo you've created. Tap to hide or display the toolbar. 32 Special Features NOTE: Please use a fingertip while using the QuickMemo+ feature. Do not use your fingernail. 3 Tap to save the current memo to the or . Discard QuickMemos • Tap . View the Saved Memo Tap > > and select the QuickMemo+ album or tap desired memo. Special Features and select the 33 Google account setup The first time you open a Google application on your phone, you will be required to sign in with your existing Google account. If you do not have a Google account, you will be prompted to create one. Creating your Google account 1 Tap > . 2 Tap > Accounts & sync > Add account > Google > New. 3 Enter your first and last name, then tap . 4 Enter a username and tap . Your phone will communicate with Google servers and check for username availability. 5 Enter your password and tap . 6 Follow the instructions and enter the required and optional information about the account. Wait while the server creates your account. Signing into your Google account 1 Tap > . 2 Tap > Accounts & sync > Add account > Google > Existing. 3 Enter your email address and tap . 4 After signing in, you can use Gmail and take advantage of Google services on your phone. 5 Once you have set up your Google account, your phone will automatically synchronise with your Google account on the web (if a data connection is available). 34 Google account setup After signing in, your phone will sync with your Google services, such as Gmail, Contacts, and Google Calendar. You can also use Maps, download applications from Play Store, back up your settings to Google servers, and take advantage of other Google services on your phone. IMPORTANT Some applications, such as Calendar, work only with the first Google Account you add. If you plan to use more than one Google Account with your phone, be sure to sign into the one you want to use with such applications first. When you sign in, your contacts, Gmail messages, Calendar events, and other information from these applications and services on the web are synchronized with your phone. If you don't sign into a Google Account during setup, you will be prompted to sign in or to create a Google Account the first time you start an application that requires one, such as Gmail or Play Store. • If you have an enterprise account through your company or other organization, your IT department may have special instructions on how to sign into that account. • Google account setup 35 Connecting to Networks and Devices Wi-Fi You can use high-speed Internet access while within the coverage of the wireless access point (AP). Connecting to Wi-Fi networks 1 Tap > > > Wi-Fi. 2 Tap to turn Wi-Fi on and start scanning for available Wi-Fi networks. 3 Tap a network to connect to it. • If the network is secured with a lock icon, you will need to enter a security key or password. 4 The status bar displays icons that indicate Wi-Fi status. NOTE: If you are out of the Wi-Fi zone or have set Wi-Fi to Off, the device may automatically connect to the Web using mobile data, which may incur data charges. TIP! How to obtain the MAC address Tap > > > Wi-Fi > > Advanced Wi-Fi > MAC address. 36 Connecting to Networks and Devices Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless devices. The Bluetooth communication range is usually up to approximately 30 feet. NOTE: • LG is not responsible for the loss, interception or misuse of data sent or received via the Bluetooth feature. • Always make sure that you share and receive data with devices that are trusted and properly secured. • If there are obstacles between the devices, the operating distance may be reduced. • Some devices, especially those that are not tested or approved by Bluetooth SIG, may be incompatible with your device. Pairing your phone with another Bluetooth device 1 Tap > > > Bluetooth. 2 Tap to turn Bluetooth on. 3 Tap Search for devices to view the visible devices in range. 4 Choose the device you want to pair with from the list. Once the paring is successful, your phone connects to the other device. NOTE: Pairing between two Bluetooth devices is a one-time process. Once a pairing has been created, the devices will continue to recognize their partnership and exchange information. TIP! Please consult documentation included with Bluetooth device for information on pairing mode and passcode (typically 0 0 0 0 – four zeroes). Connecting to Networks and Devices 37 Sending data via Bluetooth 1 Select a file or item such as a contact or media file. 2 Select the option for sending data via Bluetooth. 3 Search for and pair with a Bluetooth-enabled device. • Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth compatible devices. Receiving data via Bluetooth 1 Tap > > > Bluetooth. 2 Tap to turn Bluetooth on. 3 You will receive a request to accept a pairing attempt from the sending device. Be sure to select Accept. Wi-Fi Direct Wi-Fi Direct provides a direct connection between Wi-Fi enabled devices without requiring an access point. Turning on Wi-Fi Direct 1 Tap > > > Wi-Fi. 2 Tap > Wi-Fi Direct. NOTE: When in this menu, your device is visible to other visible Wi-Fi Direct devices nearby. 38 Connecting to Networks and Devices Transferring data between a PC and the device You can copy or move data between a PC and the device. Transferring data 1 Connect your device to a PC using the USB cable that came with your phone. 2 Open the Notifications panel, tap the current connection type, and select Media device (MTP). 3 A window will pop-up on your PC, allowing you to transfer the desired data. NOTE: The LG Android Platform Driver is required to be installed on your PC to be able to detect the phone. Items OS Window Media Player version Requirement Microsoft Windows XP SP3, Vista or higher Windows Media Player 10 or higher Connecting to Networks and Devices 39 Calls Making a call 1 Tap to open the dialer. 2 Enter the number using the dialer. To delete a digit, tap . 3 After entering the desired number, tap to place the call. 4 To end the call, swipe or swipe > tap . TIP! To enter "+" to make international calls, touch and hold . Calling your contacts 1 Tap to open your contacts. 2 Scroll through the contact list. You can also enter the contact's name in the Search field or scroll along the alphabet letters on the right edge of the screen. 3 In the list that is displayed, tap the contact you want to call. Answering and rejecting a call • • Swipe Swipe in any direction to answer the incoming call. in any direction to decline an incoming call. NOTE: Swipe the Decline with message if you want to send a message to the caller. 40 Calls Making a second call 1 During your first call, tap > Add call and enter the number. 2 Tap to place the call. 3 Both calls are displayed on the call screen. Your initial call is locked and put on hold. 4 Tap the displayed number to toggle between calls. Or tap to start a conference call. 5 To end the call, swipe or swipe > tap . NOTE: You are charged for each call you make. Viewing your call logs On the Home screen, tap and select Call logs. View a list of all dialed, received and missed calls. TIP! • Tap any call log entry to view the date, time and duration of the call. • Tap , then tap Delete all to delete all of the recorded items. Call settings You can configure phone call settings, such as call forwarding, as well as other special features offered by your carrier. 1 On the Home screen, tap to open the dialer. 2 Tap to display the available options. 3 Tap Call settings and configure the desired options. Calls 41 Contacts You can add contacts on your phone and synchronize them with the contacts in your Google Account or other accounts that support syncing contacts. Searching for a contact 1 Tap to open your contacts. 2 Tap Search contacts and enter the contact name using the keyboard. Adding a new contact 1 Tap and enter the new contact's number. Tap the New contact field, or Add to Contacts > New contact. 2 If you want to add a picture to the new contact, tap the image area. Choose Take photo or Select from Gallery. 3 Enter the desired information for the contact. 4 Tap Save. > Favourites contacts You can classify frequently called contacts as favourites. Adding a contact to your favourites 1 Tap to open your contacts. 2 Tap a contact to view its details. 3 Tap the star at the top right of the screen. The star turns yellow. 42 Contacts Removing a contact from your favourites list 1 Tap to open your contacts. 2 Tap the Favourites tab, and choose a contact to view its details. 3 Tap the yellow star at the top right of the screen. The star turns a dark color and the contact is removed from your favourites. Creating a group 1 Tap to open your contacts. 2 Tap Groups > > New group. 3 Enter a name for the new group. You can also set a distinct ringtone for the newly created group. 4 Tap Add members to add contacts to the group. 5 Tap Save to save the group. NOTE: If you delete a group, the contacts assigned to that group will not be lost. They will remain in your contact list. Contacts 43 Messaging Your phone combines text and multimedia messaging into one intuitive, easy to-use menu. Sending a message 1 Tap on the Home screen and tap to create a new message. 2 Enter a contact name or contact number into the To field. As you enter the contact name, matching contacts appear. You can tap a suggested recipient and add more than one contact. NOTE: You may be charged for each text message you send. Please consult with your service provider. 3 Tap the text field and start entering your message. 4 Tap to open the options menu. Choose from any of the available options. TIP! You can tap to attach the file that you want to share with message. 5 Tap Send to send your message. TIP! • The 160-character limit may vary from country to country depending on how the text message is coded and the language used in the message. • If an image, video, or audio file is added to a text message, it will be automatically converted into a multimedia message and you will be charged accordingly. NOTE: When you get a text message during a call, there will be an audible notification. 44 Messaging Conversation view Messages exchanged with another party are displayed in chronological order so that you can conveniently see and find your conversations. Changing your messaging settings Your phone's messaging settings are predefined to allow you to send messages immediately. You can change the settings based on your preferences. • Tap on the Home screen, tap > Settings. Messaging 45 E-mail You can use the Email application to read email from providers other than Gmail. The Email application supports the following account types: POP3, IMAP and Microsoft Exchange (for Enterprise users). Managing email accounts To open the Email application Tap > > . The first time you open the Email application, a setup wizard opens to help you add an email account. Adding another email account • Tap > > > > Settings > Add account. Changing an email general settings • Tap > > > > Settings > General settings. Deleting an email account • Tap > > > > Settings > account to delete > Remove > Yes. > Remove account > Select the Working with account folders Tap > > > > select Folders. Each account has Inbox, Outbox, Sent and Drafts folders. Depending on the features supported by your account's service provider, you may have additional folders. 46 E-mail Composing and sending email 1 In the application, tap to create a new email. 2 Enter an address for the message's intended recipient. As you enter text, matching addresses will be offered from your contacts. Separate multiple addresses with semicolons. 3 Tap the Cc/Bcc field to copy or blind copy to other contacts/email addresses. 4 Tap the text field and enter your message. 5 Tap to attach the file you want to send with your message. 6 Tap to send the message. E-mail 47 Camera and Video Camera options on the viewfinder To open the Camera application, tap > > . You can use the camera or camcorder to take and share pictures and videos. NOTE: Be sure to clean the protective lens cover with a microfiber cloth before taking pictures. A lens cover with smudges from fingers can cause blurry pictures with a "halo" effect. Hide/Display Options – Tap to hide/display the camera options on the viewfinder. Settings – Tap this icon to open the camera settings menu. Gallery – Tap to view the last photo or video you captured. Record – Tap to start recording. Capture – Tap to take a photo. Back Key – Tap to exit the camera. 48 Using the advanced settings In the camera viewfinder, tap to show the advanced options. Tap each icon to adjust the following camera settings. Set the size of your picture and video. Allows you to take pictures with voice commands. When on, you just say "Cheese", "Smile", "LG", etc. to take a picture. Set your camera's timer. This is ideal if you want to be a part of the picture or video. Allows you to take better pictures and record better videos by displaying a grid line for help with alignment. Allows you to learn how a function works. This icon will provide you with a help guide. NOTE: The shutter sound is not available when Vibrate mode or Silent mode is enabled. 49 Taking a photo 1 Tap > > . 2 Frame your subject on the screen. 3 Tap . Your picture will be automatically saved to the Gallery. TIP! If the camera options are hidden on the screen, simply tap the screen to take a photo. Once you have taken a photo Tap the image thumbnail on the screen to view the last photo you took. Tap to edit the photo. Tap to take another photo immediately. Tap to send your photo to others or share it via any available social network services. Tap to delete the photo. Tap to access additional options. Tap to add the photo to your favourites. 50 Recording a video 1 Tap > > . 2 Frame your subject on the screen. 3 Tap to start recording the video. 4 The length of the recording is displayed on the top of the screen. NOTE: Tap 5 Tap OR Tap to take pictures while recording video. to pause recording video. You can resume recording again by tapping . to stop recording. Your video will be automatically saved to the Gallery. After recording a video Tap the video thumbnail on the screen to view the last video you recorded. Tap to record another video immediately. Tap to open the available sharing options (such as Messaging or Bluetooth) to share. Tap to delete the video. Tap to access additional options. Tap to add the video to Favourites. 51 Gallery The Gallery application presents the pictures and videos in your storage, including those you've taken with the Camera application and those you downloaded from the web or other locations. 1 Tap > > to view the images stored in the storage. 2 Tap an album to open it and view its contents. (The pictures and videos in the album are displayed in chronological order.) 3 Tap a picture in an album to view it. NOTE: • Depending on the software installed, some file formats may not be supported. • Some files may not play properly due to their encoding. Viewing pictures The Gallery displays your pictures in folders. When an application, such as E-mail, saves a picture, the download folder is automatically created to contain the picture. Likewise, capturing a screenshot automatically creates the Screenshots folder. Pictures are displayed by the date they were created. Select a picture to view it full screen. Scroll left or right to view the next or previous image. Zooming in and out Use one of the following methods to zoom in on an image • Double-tap anywhere to zoom in. • Spread two fingers apart on any place in the picture zoom in. Pinch in or doubletap the image to zoom out. 52 Video options 1 Tap > > . 2 Select the video you want to watch. Touch to pause/resume video playback. Touch to fast-forward 10 seconds. Touch to rewind 10 seconds. Touch to adjust video volume. Touch to lock/unlock the screen. Tap to access additional options. NOTE: • While a video is playing, slide the right side of the screen up or down to adjust the sound. • While a video is playing, slide the left side of the screen up or down to adjust the brightness. • While playing a video, slide your finger from left to right (or vice versa) to fast-forward and rewind. 53 Editing photos While viewing a photo, tap . Deleting photos/videos Use one of the following methods • While in a folder, tap , select the photos/videos and then tap Delete. • While viewing a photo, tap . Setting wallpaper While viewing a photo, tap it to a contact. > Set image as to set the image as wallpaper or assign NOTE: • Depending on the software installed, some file formats may not be supported. • If the file size exceeds the available memory, an error can occur when you open files. 54 Multimedia Music Your phone has a music player that lets you play all your favorite tracks. Playing a song 1 Tap > > . 2 Tap the Songs tab. 3 Select the song you want to play. 4 The following options are available. Tap to add the song to your favourites. Tap to open the current playlist. Tap to access additional options. Tap to play the current playlist in shuffle mode (tracks are played in random order). Multimedia 55 Tap to toggle through repeat all songs, repeat current song and repeat off. Tap to adjust the volume. Tap to restart the current track or skip to the previous track in the album, playlist or shuffle list. Touch and hold to rewind. Tap to pause playback. Tap to resume playback. Tap to skip to the next track in the album, playlist or shuffle list. Touch and hold to fast-forward. Tap to open the music library. NOTE: • Depending on the software installed, some file formats may not be supported. • If the file size exceeds the available memory, an error can occur when you open files. NOTE: Music file copyrights may be protected by international treaties and national copyright laws. Therefore, it may be necessary to obtain permission or a licence to reproduce or copy music. In some countries, national laws prohibit private copying of copyrighted material. Before downloading or copying the file, please check the national laws of the relevant country concerning the use of such material. 56 Multimedia Utilities Clock The Clock app gives you access to the Alarms, Timer, World clock and Stopwatch functions. Access these functions by tapping the tabs across the top of the screen or swiping horizontally across the screen. Tap > > . Alarms The Alarms tab allows you to set alarms. 1 Open the app, then select the Alarms tab. 2 Tap to add a new alarm. 3 Adjust the settings as necessary and tap Save. NOTE: You can also tap an existing alarm to edit it. Timer The Timer tab can alert you with an audible signal when a set amount of time has passed. 1 Open the app, then select the Timer tab. 2 Set the desired time on the timer. 3 Tap Start to start the timer. 4 Tap Stop to stop the timer. Utilities 57 World clock The World clock tab allows you to easily check the current time in other cities around the world. 1 Open the app, then select the World clock tab. 2 Tap and select the desired city. Stopwatch The Stopwatch tab allows you to use your phone as a stopwatch. 1 Open the app, then select the Stopwatch tab. 2 Tap the Start key to initiate the stopwatch. • Tap the Lap key to record lap times. 3 Tap the Stop button to stop stopwatch. Calculator The Calculator app allows you to perform mathematical calculations using a standard or scientific calculator. 1 Tap > > . 2 Tap the number keys to enter numbers. 3 For simple calculations, tap the function you want to perform (+, –, x or ÷) followed by =. NOTE: For more complex calculations, tap 58 . Utilities Calendar The Calendar app allows you to track your schedule of events. 1 Tap > > . 2 Tap the date you want to add an event to. Then tap . Voice Recorder The Voice Recorder app records audible files for you to use in a variety of ways. Recording a sound or voice 1 Tap > > . 2 Tap to begin recording. 3 Tap to end the recording. 4 Tap to listen to the recording. NOTE: Tap recordings. to access your recordings. You can listen to your saved Voice Search Use this application to search webpages using voice. 1 Tap > > Google folder > . 2 Say a keyword or phrase when Speak now appears on the screen. Select one of the suggested keywords that appear. NOTE: This application may not be available depending on the region or service provider. Utilities 59 Downloads Use this application to see what files have been downloaded through the applications. • Tap > > . NOTE: This application may not be available depending on the region or service provider. FM radio Your phone has a built-in FM radio so you can tune in to your favorite stations and listen on the go. • Tap > > . TIP! You must plug in your earphones in order to use them as an antenna. NOTE: This application may not be available depending on the region or service provider. 60 Utilities Web Browser Internet The internet gives you a fast, full-color world of games, music, news, sports, entertainment, and much more, right on your mobile phone. NOTE: Additional charges apply when connecting to these services and downloading content. Check data charges with your network provider. 1 Tap > > . Using the Web toolbar Scroll towards the top of the webpage to access the browser toolbar. Tap to go back one page. Tap to go forward one page. Tap to go to the Home page. Tap to open a new window. Tap to access your bookmarks. Viewing webpages Tap the address field, enter the web address and tap Go on the keyboard. Opening a page To go to a new page, tap > To go to another webpage, tap Web Browser . , scroll up or down, and tap the page to select it. 61 Searching the web by voice Tap the address field and then tap . When prompted, say a keyword and select one of the suggested keywords that appear. NOTE: This feature may not be available depending on the region or service provider. Bookmarks To bookmark the current webpage, tap > Add to bookmarks > OK. To open a bookmarked webpage, tap and select the desired bookmark. History Tap > History tab to open a list of recently visited webpages. To clear all of your history, tap > Yes. Chrome Use Chrome to search for information and browse webpages. 1 Tap > > . NOTE: This application may not be available depending on your region and service provider. Viewing webpages Tap the address field, and then enter a web address or search criteria. Opening a page To open a new page, tab > New tab. To go to another webpage, tap and tap the page to select it. 62 Web Browser Settings The Settings application contains most of the tools for customizing and configuring your phone. All of the settings in the Settings application are described in this section. To open the Settings application • Tap > > System settings. - or • Tap > > . WIRELESS NETWORKS Wi-Fi Turns on Wi-Fi to connect to available Wi-Fi networks. Bluetooth Turn the Bluetooth wireless feature on or off to use Bluetooth. Mobile data Displays the data usage and set mobile data usage limit. Call Configure phone call settings, such as call forwarding and other special features offered by your carrier. • Voicemail – Allows you to select your carrier's voicemail service. • Fixed dialing numbers – Turn on and compile a list of numbers that can be called from your phone. You need your PIN2, which is available from your operator. Only numbers in the fixed dial list can be called from your phone. • Incoming voice call pop-up – Display incoming voice call pop-up when an app is in use. • Call reject – Allows you to set the call reject function. • Decline with message – When you want to reject a call, you can send a quick message using this function. This is useful if you need to reject a call during a meeting. Settings 63 Privacy keeper – Hides the caller name and number for an incoming call. Call forwarding – Allows you to set the call forwarding options. • Auto answer – Sets the time before a connected hands-free device automatically answers an incoming call. • Connection vibration – Vibrates your phone when the other party answers the call. • Save unknown numbers – Adds unknown numbers to contacts after a call. • Power key ends call – Allows you to select your end call. • Call barring – Locks incoming, outgoing or international calls. • Call duration – View the duration of calls, including Last call, Outgoing calls, Incoming calls and All calls. • Additional settings – Allows you to change the following settings. Caller ID: Allows you to set the call forwarding options. Call waiting: If call waiting is activated, the handset will notify you of an incoming call while you are on a call (depending on your network provider). • • Share & connect • LG PC Suite – Connect LG PC Suite with your phone to easily manage multimedia content and apps. Tethering & networks • USB tethering – Connect the USB cable to share the internet connection with the computer. • Wi-Fi hotspot – You can also use your phone to provide a mobile broadband connection. Create a hotspot and share your connection. • Bluetooth tethering – Allows you to set your phone whether you are sharing the Internet connection or not. • Help – Tap to view help information on the Wi-Fi hotspot and Bluetooth tethering functions. • Airplane mode – After switching to Airplane mode, all wireless connections are disabled. 64 Settings Mobile networks – Set options for network mode & operators, access point names (APNs) etc. • VPN – Displays the list of Virtual Private Networks (VPNs) that you've previously configured. Allows you to add different types of VPNs. • DEVICE Sound • Sound profile – Choose the Sound, Vibrate only or Silent. • Volumes – Adjust the phone's volume settings to suit your needs and your environment. • Quiet mode – Tap the switch to toggle it On or Off. You can also set the days and times to automatically turn Quiet mode on. • Ringtone – Select the ringtone for incoming calls. • Notification sound – Select the ringtone for notifications such as new messages receipt or calendar events. • Ringtone with vibration – Vibration feedback for calls. • Vibration type – Allows you to set a vibration type for notifications. • Vibrate on tap – Checkmark to Vibrate when tapping the Home touch and during other UI interactions. • Sound effects – Tap to set the dial pad touch tones, touch sounds, and screen lock sound. • Message/call voice notifications – To read out the incoming call and the message event automatically. Display • Brightness – Adjusts the brightness of the screen. For best battery performance, use the dimmest comfortable brightness. • Screen timeout – Sets the amount of time before the screen times out. • Screen-off effect – Sets the screen-off effect. Choose from Retro TV, Black hole, and Fade out. Settings 65 Auto-rotate screen – Checkmark to set the phone to automatically rotate the screen based on the phone orientation (portrait or landscape). • Daydream – Tap the Daydream switch to toggle it On or Off. On allows the set screensaver to be displayed when the phone is sleeping while docked and/or charging. Choose from Clock and Google Photos. • Font type – Sets the type of font used for the phone and menus. • Font size – Sets the size of the font displayed in the phone and menus. • Home screen Set the Theme, Wallpaper, Screen swipe effect, Allow Home screen looping, Home backup & restore, Help. Lock screen • Select screen lock – Set a screen lock type to secure your phone. Opens a set of screens that guide you through drawing a screen unlock pattern. If you have enabled a Pattern lock type when you turn on your phone or wake up the screen, you will be asked to draw your unlock pattern to unlock the screen. NOTE: Screen swipe effect becomes Pattern effect if the screen lock is set to Pattern. Wallpaper – Sets your Lock screen wallpaper. Widgets – This menu allows you to show widgets on the Lock screen. • Missed calls & new messages – Checkmark to show notifications of missed calls and new messages on Lock screen. • Shortcuts – Allows you to change the shortcuts on the Swipe Lock screen. • Contact info for lost phone – Select whether to display the owner information on the lock screen and customize the owner information. • Lock timer – Sets the amount of time before the screen automatically locks after the screen has timed-out. • Power button instantly locks – Checkmark to instantly lock the screen when the Power/Lock Key is pressed. This setting overrides the lock timer setting. • • 66 Settings Gestures • Silence incoming calls – Checkmark to enable you to flip the phone to silence incoming calls. • Snooze or stop alarm – Checkmark to enable you to simply flip the device to snooze or stop the alarm. • Pause video – Checkmark to enable you to simply flip the phone to pause the currently playing video. • Help – Opens a help guide on how to use the Gestures features of your device. • Motion sensor calibration – Allows you to improve the accuracy of the tilt and speed of the sensor. Storage • INTERNAL STORAGE – View the internal storage usage. • SD CARD – Check total available SD card space. Touch Unmount SD card for safe removal. Erase SD card if you want to delete all data from the SD card. Battery • BATTERY INFORMATION – The Battery charge information is displayed on a battery graphic along with the percentage of the remaining charge and its status. Touch the Battery charge icon to display the Battery use screen to see battery level and use details. The phone also displays which components and applications are using the most battery power. Tap one of the items to see more detailed information. • Battery percentage on status bar – Checkmark to display the battery level percentage on the Status Bar next to the Battery icon. • BATTERY SAVER – Tap the Battery Saver switch to toggle it On or Off. Tap Battery Saver to access the following settings: • Help – Displays help information for the Battery saver feature. Apps View and manage your applications. Settings 67 Default message app Set Messaging or Hangouts as default app. PERSONAL Accounts & sync Permits applications to synchronize data in the background, whether or not you are actively working in them. Deselecting this setting can save battery power and lower (but not eliminate) data usage. Guest mode To protect your privacy or limit some applications to your children, you can use the Guest mode. When you lend your phone to others, you can limit the applications to be displayed. In advance, set the Guest mode and customize the options. Location Turn on location service, your phone determines your approximate location using GPS, Wi-Fi and mobile networks. • Mode – Set the location mode from High accuracy (GPS and networks), Battery saving (Networks only) and Device sensors only (GPS only). • Camera – Checkmark to tag photos or videos with their locations. • Google Location Reporting – Allows you to choose your location information settings as accessed by Google and its products. Security • Encrypt phone – Allows you to encrypt the phone to keep it secure. After encryption, a PIN or password needs to be entered each time you power the phone on. • Encrypt SD card storage – Allows you to encrypt the SD card data to keep it secure. After encryption, you will not be able to use it in other devices. Any data that is created or updated after disabling encryption will not be encrypted but the data that has been previously encrypted will remain encrypted. 68 Settings Set up SIM card lock – Set up SIM card lock or change the SIM card PIN. Password typing visible – Show the last character of the hidden password as you type. • Phone administrators – View or deactivate phone administrators. • Unknown sources – Default setting to install non-Play store applications. • Verify apps – Disallow or warn before installation of apps that may cause harm. • Notification access – Apps cannot read notifications. • Storage type - Display the storage type. • Trusted credentials – Display trusted CA certificates. • Install from storage – Choose to install encrypted certificates. • Clear credentials – Remove all certificates. • • Language & input Use the Language & input settings to select the language for the text on your phone and to configure the on-screen keyboard, including words you've added to its dictionary. Backup & reset Change the settings for managing your settings and data. • Back up my data – Set to backup your settings and application data to the Google server. • Backup account – Set to backup your account. • Automatic restore – Set to restore your settings and application data when the applications are reinstalled on your device. • Factory data reset – Reset your settings to the factory default values and delete all your data. If you reset the phone this way, you are prompted to re-enter the same information as when you first started Android. SYSTEM Shortcut key Get quick access to apps by pressing and holding the volume keys when screen is off or locked. Settings 69 Date & time Use Date & time settings to set how dates will be displayed. You can also use these settings to set your own time and time zone rather than obtaining the current time from the mobile network. Accessibility Use the Accessibility settings to configure accessibility plug-ins you have installed on your phone. Printing Allows you to print the content of certain screens (such as web pages displayed in Chrome) to a printer connected to the same Wi-Fi network as your Android device. About phone View legal information and check your phone status and software version. 70 Settings PC software (LG PC Suite) For Windows OS LG PC Suite helps you manage media contents and applications in your phone by allowing you to connect to your phone to your PC. With the LG PC Suite software, you can... • Manage and play your media contents (music, movie, pictures) on your PC. • Send multimedia contents to your device. • Synchronizes data (schedules, contacts, bookmarks) in your device and PC. • Backup the applications in your device. • Update the software in your device. • Play multimedia contents of your PC from other device NOTE: Some functions may not be available, depending on the model. NOTE: You can use the Help menu from the application to find out how to use the LG PC Suite software. Installing the LG PC Suite Software To download the LG PC Suite software, please do the following 1 Go to www.lg.com. 2 Go to SUPPORT > MOBILE SUPPORT > PC Sync. 3 Select the model information and click GO. 4 Scroll down, select the PC SYNC tab > Windows > DOWNLOAD to download LG PC Suite. PC software (LG PC Suite) 71 System Requirements for LG PC Suite software • OS: Windows XP (Service pack 3) 32 bit, Windows Vista, Windows 7, Windows 8 • CPU: 1 GHz or higher processors • Memory: 512 MB or higher RAMs • Graphic card: 1024 x 768 resolution, 32 bit color or higher • HDD: 500 MB or more free hard disk space (More free hard disk space may be needed depending on the volume of data stored.) • Required software: LG United drivers, Windows Media Player 10 or later. NOTE: LG United USB Driver The LG United USB driver is required to connect an LG device and PC. It is installed automatically when you install the LG PC Suite software application. For Mac OS With the LG PC Suite software, you can... • Manage and play your media contents (music, movie, pictures) on your PC. • Send multimedia contents to your device. • Synchronizes data (schedules, contacts, bookmarks) in your device and PC. NOTE: Some functions may not be available, depending on the model. NOTE: You can use the Help menu from the application to find out how to use the LG PC Suite software. 72 PC software (LG PC Suite) Installing the LG PC Suite Software To download the LG PC Suite software, please do the following 1 Go to www.lg.com. 2 Go to SUPPORT > MOBILE SUPPORT > PC Sync. 3 Select the model information and click GO. 4 Scroll down, select the PC SYNC tab > Mac OS > DOWNLOAD to download LG PC Suite. System Requirements for LG PC Suite software • OS: Mac OS X (10.6.8) or higher • Memory : 2 GB RAM or higher • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color • Hard disc: Storage of 500 MB or higher (Additional space may be required for data) • Required software: LG United Mobile driver NOTE: LG United USB Driver The LG United USB driver is required to connect an LG device and PC. It is installed automatically when you install the LG PC Suite software application. PC software (LG PC Suite) 73 Phone software update Phone software update LG Mobile phone software update from the Internet For more information about using this function, please visit http://www.lg.com/common/ index.jsp select your country and language. This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service center. This feature will only be available if and when LG makes a newer firmware version available for your device. Because the mobile phone firmware update requires the user's full attention for the duration of the update process, please make sure you check all instructions and notes that appear at each step before proceeding. Please note that removing the USB data cable during the upgrade may seriously damage your mobile phone. NOTE: LG reserves the right to make firmware updates available only for selected models at its own discretion and does not guarantee the availability of the newer version of the firmware for all handset models. LG Mobile Phone software update via Over-the-Air (OTA) This feature allows you to conveniently update your phone's software to a newer version via OTA, without connecting using a USB data cable. This feature will only be available if and when LG makes a newer firmware version available for your device. You should first check the software version on your mobile phone: Tap > About phone > Update Center > Software Update > Check now for update. 74 Phone software update NOTE: Your personal data from internal phone storage—including information about your Google account and any other accounts, your system/application data and settings, any downloaded applications and your DRM licence— might be lost in the process of updating your phone's software. Therefore, LG recommends that you backup your personal data before updating your phone's software. LG does not take responsibility for any loss of personal data. NOTE: This feature depends on your network service provider, region and country. Phone software update 75 About this user guide About this user guide Before using your device, please carefully read this guide. This ensures that you use your phone safely and correctly. • Some of the images and screenshots provided in this guide may appear differently on your phone. • Your content may differ from the final product or from software supplied by service providers or carriers. This content is subject to change without prior notice. For the latest version of this guide, please visit the LG website at www.lg.com. • Your phone's applications and their functions may vary by country, region or hardware specifications. LG cannot be held liable for any performance issues resulting from the use of applications developed by providers other than LG. • LG cannot be held liable for performance or incompatibility issues resulting from edited registry settings or modified operating system software. Any attempt to customize your operating system may cause the device or its applications to work incorrectly. • Software, audio, wallpaper, images, and other media supplied with your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully are entirely responsible for the illegal use of media. • Additional charges may apply for data services, such as messaging, uploading,downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details. • Trademarks • • 76 LG and the LG logo are registered trademarks of LG Electronics. All other trademarks and copyrights are the property of their respective owners. About this user guide Accessories These accessories are available for use with the your phone. (Items described below may be optional.) Travel adaptor • Quick Start Guide • Stereo headset • USB cable • Battery • NOTE: • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices. • The items supplied with the device and any available accessories may vary depending on the region or service provider. 77 Troubleshooting This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures SIM or USIM card error There is no SIM or USIM card in the phone or it is inserted incorrectly. Make sure that the SIM or USIM card is correctly inserted. Signal is weak or you are outside the carrier network. Move toward a window or into an open area. Check the network operator coverage map. Operator applied new services. Check whether the SIM or USIM card is more than 6~12 months old. If so, change your SIM or USIM card at your network provider's nearest branch. Contact your service provider. No network connection/ Dropped network Codes do not match To change a security code, must need to confirm the new code by re-entering it. The two codes you entered do not match. 78 If you forget the code, contact your service provider. Message No applications can be set Calls not available Phone cannot be turned on Charging error Possible causes Possible corrective measures Not supported by service provider or registration required. Contact your service provider. Dialing error New network not authorized. New SIM or USIM card inserted. Check for new restrictions. Pre-paid charge limit reached. Contact service provider or reset limit with PIN2. On/Off key pressed too briefly. Press the On/Off key for at least two seconds. Battery is not charged. Charge battery. Check the charging indicator on the display. Battery is not charged. Charge battery. Outside temperature is too hot or cold. Make sure phone is charging at a normal temperature. Contact problem Check the charger and its connection to the phone. No voltage Plug the charger into a different outlet. Charger defective Replace the charger. Wrong charger Use only original LG accessories. 79 Message 80 Possible causes Possible corrective measures Number not allowed. The Fixed dialling number function is on. Check the Settings menu and turn the function off. Impossible to receive/ send SMS & photos Memory full Delete some messages from your phone. Files do not open Unsupported file format Check the supported file formats. No sound Vibration mode Check the settings status in the sound menu to make sure you are not in vibration or silent mode. Hangs up or freezes Intermittent software problem Try to perform a software update through the website. FAQ Category Question Answer Bluetooth Devices What functions are available via Bluetooth? You can connect a Bluetooth audio device, such as a Stereo/Mono headset or car kit. Contacts Backup How can I back up Contacts? Contacts data can be synchronized between your phone and your Google account. Is it possible to set up Synchronization one-way sync with Gmail? Only two-way synchronization is available. Is it possible to Synchronization synchronize all email folders? The Inbox is automatically synchronized. You can view other folders by tapping and selecting Folders to choose a folder. Do I have to log into Once you have logged into Gmail, there Gmail Log-In Gmail whenever I want is no need to log into Gmail again. to access Gmail? Google Account Is it possible to filter emails? No, the phone does not support email filtering. Email What happens when I execute another application while writing an email? Your email is automatically saved as a draft. Ringtone Is there a file size limit for using MP3 files as ringtones? There is no file size limit. 81 Category Question Message Time My phone does not display the time of receipt for messages older than 24 hrs. How can I change this? Open the conversation and touch and hold the desired message. Then tap Details. Navigation Is it possible to install another navigation application on my phone? Any application that is available at Play Store™ and is compatible with the hardware can be installed and used. Is it possible to synchronize my Synchronisation contacts from all my email accounts? 82 Answer Only Gmail and MS Exchange server (company email server) contacts can be synchronized. Wait and Pause Is it possible to save a contact with Wait and Pause in the numbers? If you transferred a contact using the Wait & Pause functions saved into the number, you cannot use those features. You must save each number again. How to save with Wait and Pause 1. From the Home screen, tap . 2. Dial the number, then tap . 3. Tap Add 2-sec pause or Add wait. Security What are the phone's security functions? You can set the phone to require an Unlock Pattern to be entered before the phone can be accessed or used. Category Unlock Pattern Question How do I create the Unlock Pattern? Answer 1. From the Home screen, tap . 2. Tap System settings > Lock screen. 3. Tap Select screen lock > Pattern. The first time you do this, a short tutorial about creating an Unlock Pattern appears. 4. Set up your pattern by drawing it then drawing it a second time for confirmation. Precautions to take when using the pattern lock. It is very important to remember the unlock pattern you set. You can no longer access your phone if you use an incorrect pattern five times. You have five chances to enter your unlock pattern, PIN or password. If you have used all 5 opportunities, you can try again after 30 seconds. (Or, if you preset the backup PIN, you can use the backup PIN code to unlock the pattern.) 83 Category Answer Unlock Pattern What should I do if I forget the unlock pattern and I did not create my Google account on the phone? If you forgot your pattern If you logged into your Google account on the phone but failed to enter the correct pattern 5 times, tap the Forgot pattern button. You are then required to log in with your Google account to unlock your phone. If you have not created a Google account on the phone or you have forgotten it, you must perform a hard reset. Caution: If you perform a factory reset, all user applications and user data are deleted. Please remember to back up any important data before performing a factory reset. Memory Will I know when my memory is full? Yes, you will receive a notification. Is it possible to change my phone's language? The phone has multilingual capabilities. To change the language 1. From the Home screen, tap and tap System settings. 2. Tap Language & input > Language. 3. Tap the desired language. How do I set up a VPN? VPN access configuration is different for each company. To configure VPN access on your phone, you must obtain the details from your company's network administrator. Language Support VPN 84 Question Category Question My screen turns off after only 15 seconds. Screen time How can I change the out amount of time for the backlight to turn off? Answer 1. From the Home screen, tap . 2. Tap System settings > Display. 3. Tap Screen timeout. 4. Tap the preferred screen backlight timeout time. Wi-Fi & mobile network When the Wi-Fi and mobile networks are both available, which service does my phone use? When using data, your phone may default to the Wi-Fi connection (if Wi-Fi connectivity on your phone is set to On). However, there is no notification when your phone switches from one to the other. To know which data connection is being used, view the mobile network or Wi-Fi icon at the top of your screen. Home screen Is it possible to remove an application from the Home screen? Yes. Just touch and hold the icon until the trash can icon appears at the top and center of the screen. Then, without lifting your finger, drag the icon to the trash can. Application I downloaded an application and it causes a lot of errors. How do I remove it? 1. From the Home screen, tap . 2. Tap System settings > Apps > DOWNLOADED. 3. Tap the application, then tap Uninstall. Charger Is it possible to charge my phone using Yes, the phone is charged through the a USB data cable USB cable regardless of whether the without installing the necessary drivers are installed. necessary USB driver? 85 Category Answer Alarm Can I use music files for my alarm? Yes. After saving a music file as a ringtone, you can use it as an alarm. 1. Touch and hold a song in a library list. In the menu that opens, tap Set as ringtone > Phone ringtone or Contact ringtone. 2. On the Alarm Clock Setting screen, select the song as a ringtone. Alarm Will my alarm be audible or will it go off if the phone is turned off? No, this is not supported. Alarm If my ringer volume is set to Off or Vibrate, will I hear my alarm? Your alarm is programmed to be audible even in these scenarios. Hard Reset (Factory Reset) 86 Question How can I perform a If your phone does not restore to its factory reset if I cannot original condition, use a hard reset access the phone's (factory reset) to initialize it. Settings menu? General Inquiries <LG Customer Information Centre> UK: 0344-847-5454 or +44-344-847-5454 IE: 01-686-9454 or +353-1-686-9454 * Make sure the number is correct before making a call.