MFL69176201 (1.0)
User Guide
Some content and illustrations may differ from your device depending on the
region, service provider, software version, or OS version, and are subject to
change without prior notice.
• Always use genuine LG accessories. The supplied items are designed only for this
device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due to the
touchscreen keyboard.
• Copyright ©2015 LG Electronics, Inc. All rights reserved. LG and the LG logo are
registered trademarks of LG Group and its related entities. All other trademarks
are the property of their respective owners.
• Google™, Google Maps™, Gmail™, YouTube™, Hangouts™ and Play Store™
are trademarks of Google, Inc.
Table of contents
Guidelines for safe and efficient use........4
Important notice......................................13
Getting to know your phone....................16
Phone layout...........................................16
Installing the SIM or USIM card and
Charging the battery...............................20
Inserting a memory card.........................21
Removing the memory card....................22
Locking and unlocking the device...........22
Your Home screen....................................24
Touch screen tips...................................24
Home screen..........................................25
Customizing the Home screen................26
Returning to recently-used
Notifications panel..................................27
On-screen keyboard...............................30
Special Features......................................31
Knock Code............................................31
Google account setup..............................34
Creating your Google account.................34
Signing into your Google account............34
Connecting to Networks and Devices.....36
Wi-Fi Direct............................................38
Transferring data between a PC and
the device...............................................39
Making a call..........................................40
Calling your contacts..............................40
Answering and rejecting a call................40
Making a second call..............................41
Viewing your call logs.............................41
Call settings............................................41
Searching for a contact...........................42
Adding a new contact.............................42
Favourites contacts.................................42
Creating a group.....................................43
Sending a message................................44
Conversation view..................................45
Changing your messaging settings.........45
Managing email accounts.......................46
Working with account folders..................46
Composing and sending email................47
Table of contents
Camera and Video....................................48
Camera options on the viewfinder...........48
Using the advanced settings...................49
Taking a photo........................................50
Once you have taken a photo..................50
Recording a video...................................51
After recording a video...........................51
Phone software update...........................74
Phone software update...........................74
About this user guide..............................76
About this user guide..............................76
Voice Recorder.......................................59
Voice Search..........................................59
FM radio.................................................60
Web Browser............................................61
WIRELESS NETWORKS............................63
PC software (LG PC Suite).......................71
For Windows OS.....................................71
For Mac OS.............................................72
Table of contents
Guidelines for safe and efficient use
Please read these simple guidelines. Not following these guidelines may be dangerous
or illegal.
Should a fault occur, a software tool is built into your device that will gather a fault log.
This tool gathers only data specific to the fault, such as signal strength, cell ID position
in sudden call drop and applications loaded. The log is used only to help determine the
cause of the fault. These logs are encrypted and can only be accessed by an authorized
LG Repair centre should you need to return your device for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This mobile phone model LG-H220 has been designed to comply with applicable safety
requirements for exposure to radio waves. These requirements are based on scientific
guidelines that include safety margins designed to assure the safety of all persons,
regardless of age and health.
• The radio wave exposure guidelines employ a unit of measurement known as the
Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised
methods with the phone transmitting at its highest certified power level in all used
frequency bands.
• While there may be differences between the SAR levels of various LG phone
models, they are all designed to meet the relevant guidelines for exposure to radio
• The SAR limit recommended by the International Commission on Non-Ionizing
Radiation Protection (ICNIRP) is 2 W/kg averaged over 10 g of tissue.
• The highest SAR value for this model phone tested for use at the ear is 1.150 W/kg (10 g) and when worn on the body is 0.989 W/Kg (10 g).
Guidelines for safe and efficient use
This device meets RF exposure guidelines when used either in the normal use
position against the ear or when positioned at least 1.5 cm away from the body.
When a carry case, belt clip or holder is used for body-worn operation, it should
not contain metal and should position the product at least 1.5 cm away from your
body. In order to transmit data files or messages, this device requires a quality
connection to the network. In some cases, transmission of data files or messages
may be delayed until such a connection is available. Ensure the above separation
distance instructions are followed until the transmission is completed.
Product care and maintenance
Only use batteries, chargers and accessories approved for use with this
particular phone model. The use of any other types may invalidate any
approval or warranty applying to the phone and may be dangerous.
Do not disassemble this unit. Take it to a qualified service technician when repair
work is required.
• Repairs under warranty, at LG's discretion, may include replacement parts or
boards that are either new or reconditioned, provided that they have functionality
equal to that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the phone in any area where you are required to by special regulations.
For example, do not use your phone in hospitals as it may affect sensitive medical
• Do not handle the phone with wet hands while it is being charged. It may cause an
electric shock and can seriously damage your phone.
Guidelines for safe and efficient use
Do not charge a handset near flammable material as the handset can become hot
and create a fire hazard.
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as
benzene, thinner or alcohol).
• Do not charge the phone when it is on soft furnishings.
• The phone should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the phone next to credit cards or transport tickets; it can affect the
information on the magnetic strips.
• Do not tap the screen with a sharp object as it may damage the phone.
• Do not expose the phone to liquid or moisture.
• Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.
Damage to the glass display due to abuse or misuse is not covered under the
• Your phone is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation
may result in discomfort or minor burns. Therefore, use care when handling your
phone during or immediately after operation.
• If your phone gets wet, immediately unplug it to dry off completely. Do not attempt
to accelerate the drying process with an external heating source, such as an oven,
microwave or hair dryer.
• The liquid in your wet phone, changes the color of the product label inside your
phone. Damage to your device as a result of exposure to liquid is not covered
under your warranty.
Guidelines for safe and efficient use
Efficient phone operation
Electronics devices
All mobile phones may receive interference, which could affect performance.
• Do not use your mobile phone near medical equipment without requesting
permission. Avoid placing the phone over pacemakers, for example, in your breast
• Some hearing aids might be disturbed by mobile phones.
• Minor interference may affect TVs, radios, PCs etc.
• Use your phone in temperatures between 0 ºC and 40 ºC, if possible. Exposing
your phone to extremely low or high temperatures may result in damage,
malfunction, or even explosion.
Road safety
Check the laws and regulations on the use of mobile phones in the area when you
• Do not use a hand-held phone while driving.
• Give full attention to driving.
• Pull off the road and park before making or answering a call if driving conditions
so require.
• RF energy may affect some electronic systems in your vehicle such as car stereos
and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed or
portable wireless equipment. It can cause the air bag to fail or cause serious injury
due to improper performance.
• If you are listening to music whilst out and about, please ensure that the volume
is at a reasonable level so that you are aware of your surroundings. This is of
particular importance when near roads.
Guidelines for safe and efficient use
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long periods of
time. We therefore recommend that you do not turn on or off the handset close to your
ear. We also recommend that music and call volumes are set to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you, or if the person sitting next to you can hear what you are
listening to.
NOTE: Excessive sound pressure from earphones and headphones can
cause hearing loss.
Glass Parts
Some parts of your mobile device are made of glass. This glass could break if your
mobile device is dropped on a hard surface or receives a substantial impact. If the glass
breaks, do not touch or attempt to remove it. Stop using your mobile device until the
glass is replaced by an authorised service provider.
Blasting area
Do not use the phone where blasting is in progress. Observe restrictions and follow any
regulations or rules.
Guidelines for safe and efficient use
Potentially explosive atmospheres
Do not use your phone at a refueling point.
Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same
compartment of your vehicle as your mobile phone or accessories.
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your mobile phone off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Keep the phone in a safe place out of the reach of small children. It includes small parts
which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should
never depend solely on your phone for emergency calls. Check with your local service
Guidelines for safe and efficient use
Battery information and care
You do not need to completely discharge the battery before recharging. Unlike
other battery systems, there is no memory effect that could compromise the
battery's performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the
battery life.
• Do not disassemble or short-circuit the battery.
• Keep the metal contacts of the battery clean.
• Replace the battery when it no longer provides acceptable performance. The
battery pack may be recharged hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise usability.
• Do not expose the battery charger to direct sunlight or use it in high humidity, such
as in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery
• There is risk of explosion if the battery is replaced with an incorrect type.
• Dispose of used batteries according to the manufacturer's instructions. Please
recycle when possible. Do not dispose as household waste.
• If you need to replace the battery, take it to the nearest authorised LG Electronics
service point or dealer for assistance.
• Always unplug the charger from the wall socket after the phone is fully charged to
save unnecessary power consumption of the charger.
• Actual battery life will depend on network configuration, product settings, usage
patterns, battery and environmental conditions.
• Make sure that no sharp-edged items such as animal's teeth or nails, come into
contact with the battery. This could cause a fire.
Guidelines for safe and efficient use
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other
open source licenses, that is contained in this product, please
visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid for three (3) years from the date on which you purchased the
Access to latest firmware releases, new software functions and improvements.
• Select the software update in settings menu on your device.
• Update your device by connecting it to your PC. For more information
about using this function, please visit http://www.lg.com/common/index.jsp
select country and language.
Hereby, LG Electronics declares that this LG-H220 product is in compliance
with the essential requirements and other relevant provisions of Directive
1999/5/EC. A copy of the Declaration of Conformity can be found at
Contact office for compliance of this product :
LG Electronics Inc.
EU Representative, Krijgsman 1,
1186 DM Amstelveen, The Netherlands
Guidelines for safe and efficient use
Disposal of your old appliance
1 All electrical and electronic products should be disposed of separately
from the municipal waste stream via designated collection facilities
appointed by the government or the local authorities.
2 The correct disposal of your old appliance will help prevent potential
negative consequences for the environment and human health.
3 For more detailed information about disposal of your old appliance,
please contact your city office, waste disposal service or the shop
where you purchased the product.
Disposal of waste batteries/accumulators
1 This symbol may be combined with chemical symbols for mercury (Hg),
cadmium (Cd) or lead (Pb) if the battery contains more than 0.0005%
of mercury, 0.002% of cadmium or 0.004% of lead.
2 All batteries/accumulators should be disposed separately from the
municipal waste stream via designated collection facilities appointed by
the government or the local authorities.
3 The correct disposal of your old batteries/accumulators will help to
prevent potential negative consequences for the environment, animal
and human health.
4 For more detailed information about disposal of your old batteries/
accumulators, please contact your city office, waste disposal service or
the shop where you purchased the product.
Guidelines for safe and efficient use
Important notice
Please read this before you start using your phone!
Please check to see whether any problems you encountered with your phone are
described in this section before taking the phone in for service or calling a service
1. Phone memory
When there is less than 10MB of space available in your phone memory, your phone
cannot receive new messages. You may need to check your phone memory and delete
some data, such as applications or messages, to make more memory available.
To uninstall applications
1 Tap
> Apps.
2 Once all applications appear, scroll to and select the application you want to
3 Tap Uninstall.
2. Optimizing battery life
Extend your battery's power by turning off features that you do not need to run
constantly in the background. You can monitor how applications and system resources
consume battery power.
Extending your phone's battery life
• Turn off radio communications when you are not using. If you are not using Wi-Fi,
Bluetooth or GPS, turn them off.
• Reduce screen brightness and set a shorter screen timeout.
• Turn off automatic syncing for Gmail, Calendar, Contacts and other applications.
Important notice
Some applications you download may consume battery power.
While using downloaded applications, check the battery charge level.
3. Before installing an open source application and OS
If you install and use an OS other than the one provided by the manufacturer
it may cause your phone to malfunction. In addition, your phone will no longer
be covered by the warranty.
To protect your phone and personal data, only download applications from
trusted sources, such as Play Store™. If there are improperly installed
applications on your phone, the phone may not work normally or a serious
error may occur. You must uninstall those applications and all associated data
and settings from the phone.
4. Using the Hard Reset (Factory Reset)
If your phone does not restore to its original condition, use a Hard Reset (Factory Reset)
to initialize it.
1 Turn the power off.
2 Press and hold the Power/Lock Button + Volume Down Button.
3 Release the Power/Lock Button only when the boot logo is displayed, then
immediately press and hold the Power/Lock Button again.
4 Release all Buttons when the Factory hard reset screen is displayed.
5 Press the Volume Buttons to select Yes, and then press the Power/Lock Button to
perform a Hard Reset.
Important notice
If you perform a Hard Reset, all user applications, user data and DRM licenses
will be deleted. Please remember to backup any important data before
performing a Hard Reset.
5. Opening and switching applications
Multitasking is easy with Android; you can keep more than one application running at
the same time. There is no need to quit an application before opening another. Use and
switch between several open applications. Android manages each application, stopping
and starting them as needed to make sure that idle applications don't consume
resources unnecessarily.
1 Tap
. App previews of recently used applications will be displayed.
2 Tap the application you want to access. This does not stop the previous app from
running in the background. Make sure to tap
to back out of an app after using it.
• To close an app from the recent apps list, swipe the app preview to the left or right.
To clear all apps, tap Clear all.
6. When the screen freezes
If the screen freezes or the phone does not respond when you try to operate it, remove
the battery and reinsert it. Then power the phone back on.
Important notice
Getting to know your phone
Phone layout
Headset Jack
Back Button
Returns to the previous screen. Also closes pop-up items,
such as menus, dialog boxes and the on-screen keyboard.
Home Button
Return to the Home screen from any screen.
ecent Apps
Displays recently used applications.
Menu button
Opens a menu of available options.
Getting to know your phone
Placing a heavy object on the phone or sitting on it can damage the display
and touch screen functions.
Rear Camera Lens
Power/Lock Button
Volume Buttons
Charger/USB port
Volume Buttons
Turn your phone on/off by pressing and holding this button
Short press to lock/unlock the screen
(While screen is off or locked)
• Long press Down or Up to access Camera
(While screen is unlocked)
• Long press both Buttons at the same time to access
Getting to know your phone
Installing the SIM or USIM card and battery
Insert the SIM or USIM card provided by the mobile telephone service provider, and the
included battery.
1 To remove the back cover, hold the phone firmly in one hand. With your other hand,
lift off the back cover with your thumbnail as shown in the figure below.
2 Slide the SIM card into the SIM card slot as shown in the figure. Make sure the gold
contact area on the card is facing downward.
Getting to know your phone
Do not insert a memory card into the SIM card slot. If a memory card
happens to be lodged in the SIM card slot, take the device to a LG Service
Centre to remove the memory card.
NOTE: Only the microSIM cards work with the device.
3 Insert the battery.
4 To replace the cover onto the device, align the back cover over the battery
and press it down until it clicks into place .
Getting to know your phone
Charging the battery
Charge the battery before using it for first time. Use the charger to charge the battery.
A computer can also be used to charge the battery by connecting the phone to it using
the USB cable.
Use only LG-approved chargers, batteries and cables. If you use unapproved
chargers, batteries or cables, it may cause battery charging delay. Or this can
cause the battery to explode or damage the device, which are not covered by
the warranty.
The charger connector is located at the bottom of the phone. Insert the charger and
plug it into a power outlet.
NOTE: Do not open the back cover while your phone is charging.
Getting to know your phone
Inserting a memory card
Your device supports up to a 32GB microSD card. Depending on the memory card
manufacturer and type, some memory cards may not be compatible with your device.
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the
data stored in it.
NOTE: Frequent writing and erasing of data shortens the lifespan of memory
1 Remove the back cover.
2 Insert a memory card with the gold-coloured contacts facing downwards.
3 Replace the back cover.
Getting to know your phone
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
1 Tap
> Storage > Unmount SD card.
2 Remove the back cover and pull out the memory card.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to
the memory card or device. It is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
Locking and unlocking the device
Pressing the Power/Lock Button turns off the screen and puts the device into lock
mode. The device automatically gets locked if it is not used for a specified period. This
helps to prevent accidental taps and saves battery power.
To unlock the device, press the Power/Lock Button and swipe the screen in any
NOTE: Double-tapping on the screen also can wake up the screen instead of
the Power/Lock Button.
Changing the screen lock method
You can change the way that you lock the screen to prevent others accessing your
personal information.
1 Tap
> Lock screen > Select screen lock.
2 Select a desired screen lock from None, Swipe, Knock Code, Pattern, PIN and
Getting to know your phone
NOTE: Create a Google account before setting an unlock pattern and
remember the Backup PIN you created when creating your pattern lock.
Caution! If you haven't created a Google account on the phone and you
forgot your PIN, Password, and the backup PIN, you need to perform a
hard reset. But if you perform a hard reset, all user applications and user
data will be deleted. Please remember to back up any important data before
performing a hard reset.
Getting to know your phone
Your Home screen
Touch screen tips
Here are some tips on how to navigate on your phone.
• Tap or touch – A single finger tap selects items, links, shortcuts and letters on the
on-screen keyboard.
• Touch and hold – Touch and hold an item on the screen by tapping it and not
lifting your finger until an action occurs.
• Drag – Touch and hold an item for a moment and then, without lifting your finger,
move your finger on the screen until you reach the target position. You can drag
items on the Home screen to reposition them.
• Swipe or slide – To swipe or slide, quickly move your finger across the surface
of the screen, without pausing when you first tap it (so you don't drag an item
• Double-tap – Double-tap to zoom on a webpage or a map.
• Pinch-to-Zoom – Use your index finger and thumb in a pinching or spreading
motion to zoom in or out when using the browser, Maps, or when viewing pictures.
• Rotate the screen – From many applications and menus, the screen orientation
adjusts to the device's physical orientation.
• Do not press too hard; the tap screen is sensitive enough to pick up a light,
yet firm tap.
• Use the tip of your finger to tap the option you want. Be careful not to tap
any other keys.
Your Home screen
Home screen
The Home screen is the starting point for many and functions. It allows you to add
items like app shortcuts and Google widgets to give you instant access to information
and applications. This is the default canvas and accessible from any menu by tapping
Status Bar
Application Icons
Location Indicator
Quick Key Area
Shows the phone's status information, including the time, signal strength, battery
status and notification icons.
Tap an icon (application, folder, etc.) to open and use it.
Indicates which Home screen canvas you are currently viewing.
Provides one-touch access to the function in any Home screen canvas.
Your Home screen
Extended Home screen
The operating system provides multiple Home screen canvases to provide more space
for adding icons, widgets and more.
• Slide your finger left or right across the Home screen to access additional
Customizing the Home screen
You can customize your Home screen by adding apps and widgets and changing
Adding items on your Home screen
1 Touch and hold the empty part of the Home screen.
2 In the Add Mode menu, select the item you want to add. You then see this added
item on the Home screen.
3 Drag it to the desired location and lift your finger.
TIP! To add an application icon to the Home screen from the Apps screen,
touch and hold the application you want to add.
Removing an item from the Home screen
• While on the Home screen, touch and hold the icon you want to remove > drag it
to .
Adding an app to the Quick Key area
• From the Apps screen or on the Home screen, touch and hold an application icon
and drag it to the Quick Key area. Then release it in the desired location.
Removing an app from the Quick Key area
• Touch and hold the desired Quick Key, drag it to
NOTE: The Apps Key
cannot be removed.
Your Home screen
Customizing app icons on the Home screen
1 Touch and hold an application icon until it unlocks from its current position, then
release it. The editing icon
appears in the upper-right corner of the application.
2 Tap the application icon again and select the desired icon design and size.
3 Tap OK to save the change.
Returning to recently-used applications
1 Tap
. App previews of recently used applications will be displayed.
2 Tap an app preview to open the application. Or tap
to return to your previous
Notifications panel
Notifications alert you to the arrival of new messages, calendar events and alarms, as
well as ongoing events, such as when you are on a call.
When a notification arrives, its icon appears at the top of the screen. Icons for pending
notifications appear on the left, and system icons, such as Wi-Fi and battery strength
are shown on the right.
NOTE: The available options may vary depending on the region or service
Your Home screen
Opening the notifications panel
Swipe down from the status bar to open the notifications panel. To close the
notifications panel, swipe the screen upwards or tap
Quick Settings Area
Tap each quick setting key to toggle it on/off. Touch and hold the desired key to
directly access the settings menu for the function. To see more toggle keys, swipe
left or right. Tap
to remove, add or rearrange quick setting keys.
Tap to clear all the notifications.
Current notifications are listed, each with a brief description. Tap a notification to
view it.
Indicator icons on the Status Bar
Indicator icons appear on the status bar at the top of the screen to report missed calls,
new messages, calendar events, device status and more.
The icons displayed at the top of the screen provide information about the status of the
device. The icons listed in the table below are some of the most common ones.
Your Home screen
No SIM card inserted
A song is currently playing
No network signal available
Ringer is silenced
Airplane mode is on
Vibrate mode is on
Connected to a Wi-Fi network
Battery fully charged
Wired headset connected
Battery is charging
Call in progress
The phone is connected to a
PC via a USB cable
Missed call
Downloading data
Bluetooth is on
Uploading data
System warning
GPS is on
An alarm is set
Data is synchronizing
New voicemail available
Choose input method
New text or multimedia
Wi-Fi hotspot is active
NOTE: The icon's location in the status bar may differ according to the
function or service.
Your Home screen
On-screen keyboard
You can enter text using the on-screen keyboard. The on-screen keyboard appears on
the screen when you tap an available text entry field.
Using the keypad and entering text
Tap once to capitalize the next letter you type. Double-tap for all caps.
Tap to go to the keyboard settings. Touch and hold to enter text by voice.
Tap to enter a space.
Tap to create a new line.
Tap to delete the previous character.
Entering accented letters
When you select French or Spanish as the text entry language, you can enter special
French or Spanish characters (e.g. "á").
For example, to input "á", touch and hold the "a" key until the zoom-in key expands
and displays characters from different languages. Then select the special character you
Your Home screen
Special Features
The KnockON feature allows you to double-tap the screen to easily turn it on or off.
To turn the screen on
1 Double-tap the center of the Lock screen to turn the screen on.
2 Unlock the screen or access any of the available shortcuts or widgets.
To turn the screen off
1 Double-tap an empty area of the Home screen or the Status Bar.
2 The screen will turn off.
NOTE: Tap on the center area of the screen. If you tap on the bottom or the
top area, the recognition rate may decrease.
Knock Code
The Knock Code feature allows you to create your own unlock code using a
combination of knocks on the screen. You can access the Home screen directly when
the screen is off by tapping the same sequence on the screen.
• If you enter the wrong Knock Code 6 times, it will compulsorily take you to
your google account log in/backup PIN.
• Use the fingertip instead of finger nail to tap the screen for turning it on or
• When the Knock Code is not in use, you can use Knock On function by
taping the screen.
1 Tap
Special Features
> Lock screen > Select screen lock > Knock Code.
2 Tap the squares in a pattern to set your Knock Code. Your Knock Code pattern can
be 3 to 8 taps.
Unlocking the screen using the Knock Code
You can unlock the screen by tapping the Knock Code pattern you already set, when
the screen turns off.
The QuickMemo+ feature allows you to create memos and capture screen shots.
You can use QuickMemo+ to easily and efficiently create memos during a call, with a
saved picture or on the current phone screen.
1 Touch and drag the Status Bar down and tap .
2 Create a memo using the following options
Tap to undo the most recent action.
Tap to redo the most recently deleted action.
Tap to insert text into your memo.
Tap to select the pen type and color.
Tap to use the eraser to erase the pen marks on the memo.
Tap to save the memo you've created.
Tap to hide or display the toolbar.
Special Features
NOTE: Please use a fingertip while using the QuickMemo+ feature. Do not
use your fingernail.
3 Tap
to save the current memo to the
Discard QuickMemos
• Tap
View the Saved Memo
and select the QuickMemo+ album or tap
desired memo.
Special Features
and select the
Google account setup
The first time you open a Google application on your phone, you will be required to sign
in with your existing Google account. If you do not have a Google account, you will be
prompted to create one.
Creating your Google account
1 Tap
> .
2 Tap
> Accounts & sync > Add account > Google > New.
3 Enter your first and last name, then tap .
4 Enter a username and tap . Your phone will communicate with Google servers
and check for username availability.
5 Enter your password and tap .
6 Follow the instructions and enter the required and optional information about the
account. Wait while the server creates your account.
Signing into your Google account
1 Tap
> .
2 Tap
> Accounts & sync > Add account > Google > Existing.
3 Enter your email address and tap .
4 After signing in, you can use Gmail and take advantage of Google services on your
5 Once you have set up your Google account, your phone will automatically
synchronise with your Google account on the web (if a data connection is available).
Google account setup
After signing in, your phone will sync with your Google services, such as Gmail,
Contacts, and Google Calendar. You can also use Maps, download applications from
Play Store, back up your settings to Google servers, and take advantage of other Google
services on your phone.
Some applications, such as Calendar, work only with the first Google Account
you add. If you plan to use more than one Google Account with your phone,
be sure to sign into the one you want to use with such applications first. When
you sign in, your contacts, Gmail messages, Calendar events, and other
information from these applications and services on the web are synchronized
with your phone. If you don't sign into a Google Account during setup, you will
be prompted to sign in or to create a Google Account the first time you start
an application that requires one, such as Gmail or Play Store.
• If you have an enterprise account through your company or other organization,
your IT department may have special instructions on how to sign into that
Google account setup
Connecting to Networks and Devices
You can use high-speed Internet access while within the coverage of the wireless
access point (AP).
Connecting to Wi-Fi networks
1 Tap
> Wi-Fi.
2 Tap
to turn Wi-Fi on and start scanning for available Wi-Fi networks.
3 Tap a network to connect to it.
• If the network is secured with a lock icon, you will need to enter a security key or
4 The status bar displays icons that indicate Wi-Fi status.
NOTE: If you are out of the Wi-Fi zone or have set Wi-Fi to Off, the device
may automatically connect to the Web using mobile data, which may incur
data charges.
TIP! How to obtain the MAC address
> Wi-Fi > > Advanced Wi-Fi > MAC address.
Connecting to Networks and Devices
Bluetooth is a short-range communications technology that allows you to connect
wirelessly to a number of Bluetooth devices, such as headsets and hands-free car
kits, and Bluetooth-enabled handhelds, computers, printers, and wireless devices.
The Bluetooth communication range is usually up to approximately 30 feet.
• LG is not responsible for the loss, interception or misuse of data sent or
received via the Bluetooth feature.
• Always make sure that you share and receive data with devices that are
trusted and properly secured.
• If there are obstacles between the devices, the operating distance may be
• Some devices, especially those that are not tested or approved by Bluetooth
SIG, may be incompatible with your device.
Pairing your phone with another Bluetooth device
1 Tap
> Bluetooth.
2 Tap
to turn Bluetooth on.
3 Tap Search for devices to view the visible devices in range.
4 Choose the device you want to pair with from the list. Once the paring is successful,
your phone connects to the other device.
NOTE: Pairing between two Bluetooth devices is a one-time process. Once
a pairing has been created, the devices will continue to recognize their
partnership and exchange information.
TIP! Please consult documentation included with Bluetooth device for
information on pairing mode and passcode (typically 0 0 0 0 – four zeroes).
Connecting to Networks and Devices
Sending data via Bluetooth
1 Select a file or item such as a contact or media file.
2 Select the option for sending data via Bluetooth.
3 Search for and pair with a Bluetooth-enabled device.
• Due to different specifications and features of other Bluetooth-compatible devices,
display and operations may be different, and functions such as transfer or
exchange may not be possible with all Bluetooth compatible devices.
Receiving data via Bluetooth
1 Tap
> Bluetooth.
2 Tap
to turn Bluetooth on.
3 You will receive a request to accept a pairing attempt from the sending device. Be
sure to select Accept.
Wi-Fi Direct
Wi-Fi Direct provides a direct connection between Wi-Fi enabled devices without
requiring an access point.
Turning on Wi-Fi Direct
1 Tap
> Wi-Fi.
2 Tap > Wi-Fi Direct.
NOTE: When in this menu, your device is visible to other visible Wi-Fi Direct
devices nearby.
Connecting to Networks and Devices
Transferring data between a PC and the device
You can copy or move data between a PC and the device.
Transferring data
1 Connect your device to a PC using the USB cable that came with your phone.
2 Open the Notifications panel, tap the current connection type, and select Media
device (MTP).
3 A window will pop-up on your PC, allowing you to transfer the desired data.
NOTE: The LG Android Platform Driver is required to be installed on your PC
to be able to detect the phone.
Window Media Player version
Microsoft Windows XP SP3, Vista or higher
Windows Media Player 10 or higher
Connecting to Networks and Devices
Making a call
1 Tap
to open the dialer.
2 Enter the number using the dialer. To delete a digit, tap
3 After entering the desired number, tap
to place the call.
4 To end the call, swipe
or swipe
> tap
TIP! To enter "+" to make international calls, touch and hold
Calling your contacts
1 Tap
to open your contacts.
2 Scroll through the contact list. You can also enter the contact's name in the Search
field or scroll along the alphabet letters on the right edge of the screen.
3 In the list that is displayed, tap the contact you want to call.
Answering and rejecting a call
in any direction to answer the incoming call.
in any direction to decline an incoming call.
NOTE: Swipe the Decline with message if you want to send a message to
the caller.
Making a second call
1 During your first call, tap > Add call and enter the number.
2 Tap
to place the call.
3 Both calls are displayed on the call screen. Your initial call is locked and put on hold.
4 Tap the displayed number to toggle between calls. Or tap
to start a conference
5 To end the call, swipe
or swipe
> tap
NOTE: You are charged for each call you make.
Viewing your call logs
On the Home screen, tap
and select Call logs.
View a list of all dialed, received and missed calls.
• Tap any call log entry to view the date, time and duration of the call.
• Tap
, then tap Delete all to delete all of the recorded items.
Call settings
You can configure phone call settings, such as call forwarding, as well as other special
features offered by your carrier.
1 On the Home screen, tap
to open the dialer.
2 Tap to display the available options.
3 Tap Call settings and configure the desired options.
You can add contacts on your phone and synchronize them with the contacts in your
Google Account or other accounts that support syncing contacts.
Searching for a contact
1 Tap
to open your contacts.
2 Tap Search contacts and enter the contact name using the keyboard.
Adding a new contact
1 Tap
and enter the new contact's number. Tap the New contact field, or
Add to Contacts > New contact.
2 If you want to add a picture to the new contact, tap the image area. Choose Take photo or Select from Gallery.
3 Enter the desired information for the contact.
4 Tap Save.
Favourites contacts
You can classify frequently called contacts as favourites.
Adding a contact to your favourites
1 Tap
to open your contacts.
2 Tap a contact to view its details.
3 Tap the star at the top right of the screen. The star turns yellow.
Removing a contact from your favourites list
1 Tap
to open your contacts.
2 Tap the Favourites tab, and choose a contact to view its details.
3 Tap the yellow star at the top right of the screen. The star turns a dark color and the
contact is removed from your favourites.
Creating a group
1 Tap
to open your contacts.
2 Tap Groups > > New group.
3 Enter a name for the new group. You can also set a distinct ringtone for the newly
created group.
4 Tap Add members to add contacts to the group.
5 Tap Save to save the group.
NOTE: If you delete a group, the contacts assigned to that group will not be
lost. They will remain in your contact list.
Your phone combines text and multimedia messaging into one intuitive, easy to-use
Sending a message
1 Tap
on the Home screen and tap
to create a new message.
2 Enter a contact name or contact number into the To field. As you enter the contact
name, matching contacts appear. You can tap a suggested recipient and add more
than one contact.
NOTE: You may be charged for each text message you send. Please consult
with your service provider.
3 Tap the text field and start entering your message.
4 Tap to open the options menu. Choose from any of the available options.
TIP! You can tap
to attach the file that you want to share with message.
5 Tap Send to send your message.
• The 160-character limit may vary from country to country depending on how
the text message is coded and the language used in the message.
• If an image, video, or audio file is added to a text message, it will be
automatically converted into a multimedia message and you will be charged
NOTE: When you get a text message during a call, there will be an audible
Conversation view
Messages exchanged with another party are displayed in chronological order so that
you can conveniently see and find your conversations.
Changing your messaging settings
Your phone's messaging settings are predefined to allow you to send messages
immediately. You can change the settings based on your preferences.
• Tap
on the Home screen, tap > Settings.
You can use the Email application to read email from providers other than Gmail.
The Email application supports the following account types: POP3, IMAP and Microsoft
Exchange (for Enterprise users).
Managing email accounts
To open the Email application
> .
The first time you open the Email application, a setup wizard opens to help you add an
email account.
Adding another email account
• Tap
> > Settings >
Add account.
Changing an email general settings
• Tap
> > Settings > General settings.
Deleting an email account
• Tap
> > Settings >
account to delete > Remove > Yes.
> Remove account > Select the
Working with account folders
> > select Folders.
Each account has Inbox, Outbox, Sent and Drafts folders. Depending on the features
supported by your account's service provider, you may have additional folders.
Composing and sending email
1 In the
application, tap
to create a new email.
2 Enter an address for the message's intended recipient. As you enter text, matching
addresses will be offered from your contacts. Separate multiple addresses with
3 Tap the Cc/Bcc field to copy or blind copy to other contacts/email addresses.
4 Tap the text field and enter your message.
5 Tap
to attach the file you want to send with your message.
6 Tap
to send the message.
Camera and Video
Camera options on the viewfinder
To open the Camera application, tap
> .
You can use the camera or camcorder to take and share pictures and videos.
NOTE: Be sure to clean the protective lens cover with a microfiber cloth
before taking pictures. A lens cover with smudges from fingers can cause
blurry pictures with a "halo" effect.
Hide/Display Options – Tap to hide/display the camera options on the viewfinder.
Settings – Tap this icon to open the camera settings menu.
Gallery – Tap to view the last photo or video you captured.
Record – Tap to start recording.
Capture – Tap to take a photo.
Back Key – Tap to exit the camera.
Using the advanced settings
In the camera viewfinder, tap
to show the advanced options. Tap each icon to
adjust the following camera settings.
Set the size of your picture and video.
Allows you to take pictures with voice commands. When on, you just say
"Cheese", "Smile", "LG", etc. to take a picture.
Set your camera's timer. This is ideal if you want to be a part of the picture
or video.
Allows you to take better pictures and record better videos by displaying a
grid line for help with alignment.
Allows you to learn how a function works. This icon will provide you with a
help guide.
NOTE: The shutter sound is not available when Vibrate mode or Silent mode
is enabled.
Taking a photo
1 Tap
> .
2 Frame your subject on the screen.
3 Tap . Your picture will be automatically saved to the Gallery.
TIP! If the camera options are hidden on the screen, simply tap the screen to
take a photo.
Once you have taken a photo
Tap the image thumbnail on the screen to view the last photo you took.
Tap to edit the photo.
Tap to take another photo immediately.
Tap to send your photo to others or share it via any available social network
Tap to delete the photo.
Tap to access additional options.
Tap to add the photo to your favourites.
Recording a video
1 Tap
> .
2 Frame your subject on the screen.
3 Tap
to start recording the video.
4 The length of the recording is displayed on the top of the screen.
5 Tap
to take pictures while recording video.
to pause recording video. You can resume recording again by tapping
to stop recording. Your video will be automatically saved to the Gallery.
After recording a video
Tap the video thumbnail on the screen to view the last video you recorded.
Tap to record another video immediately.
Tap to open the available sharing options (such as Messaging or Bluetooth)
to share.
Tap to delete the video.
Tap to access additional options.
Tap to add the video to Favourites.
The Gallery application presents the pictures and videos in your storage, including those
you've taken with the Camera application and those you downloaded from the web or
other locations.
1 Tap
to view the images stored in the storage.
2 Tap an album to open it and view its contents. (The pictures and videos in the album
are displayed in chronological order.)
3 Tap a picture in an album to view it.
• Depending on the software installed, some file formats may not be
• Some files may not play properly due to their encoding.
Viewing pictures
The Gallery displays your pictures in folders. When an application, such as E-mail, saves
a picture, the download folder is automatically created to contain the picture. Likewise,
capturing a screenshot automatically creates the Screenshots folder.
Pictures are displayed by the date they were created. Select a picture to view it full
screen. Scroll left or right to view the next or previous image.
Zooming in and out
Use one of the following methods to zoom in on an image
• Double-tap anywhere to zoom in.
• Spread two fingers apart on any place in the picture zoom in. Pinch in or doubletap the image to zoom out.
Video options
1 Tap
> .
2 Select the video you want to watch.
Touch to pause/resume video playback.
Touch to fast-forward 10 seconds.
Touch to rewind 10 seconds.
Touch to adjust video volume.
Touch to lock/unlock the screen.
Tap to access additional options.
• While a video is playing, slide the right side of the screen up or down to
adjust the sound.
• While a video is playing, slide the left side of the screen up or down to adjust
the brightness.
• While playing a video, slide your finger from left to right (or vice versa) to
fast-forward and rewind.
Editing photos
While viewing a photo, tap
Deleting photos/videos
Use one of the following methods
• While in a folder, tap
, select the photos/videos and then tap Delete.
• While viewing a photo, tap
Setting wallpaper
While viewing a photo, tap
it to a contact.
> Set image as to set the image as wallpaper or assign
• Depending on the software installed, some file formats may not be
• If the file size exceeds the available memory, an error can occur when you
open files.
Your phone has a music player that lets you play all your favorite tracks.
Playing a song
1 Tap
> .
2 Tap the Songs tab.
3 Select the song you want to play.
4 The following options are available.
Tap to add the song to your favourites.
Tap to open the current playlist.
Tap to access additional options.
Tap to play the current playlist in shuffle mode (tracks are played in
random order).
Tap to toggle through repeat all songs, repeat current song and repeat
Tap to adjust the volume.
Tap to restart the current track or skip to the previous track in the album,
playlist or shuffle list. Touch and hold to rewind.
Tap to pause playback.
Tap to resume playback.
Tap to skip to the next track in the album, playlist or shuffle list. Touch
and hold to fast-forward.
Tap to open the music library.
• Depending on the software installed, some file formats may not be
• If the file size exceeds the available memory, an error can occur when you
open files.
NOTE: Music file copyrights may be protected by international treaties and
national copyright laws. Therefore, it may be necessary to obtain permission
or a licence to reproduce or copy music. In some countries, national laws
prohibit private copying of copyrighted material. Before downloading or
copying the file, please check the national laws of the relevant country
concerning the use of such material.
The Clock app gives you access to the Alarms, Timer, World clock and Stopwatch
functions. Access these functions by tapping the tabs across the top of the screen or
swiping horizontally across the screen.
> .
The Alarms tab allows you to set alarms.
1 Open the
app, then select the Alarms tab.
2 Tap
to add a new alarm.
3 Adjust the settings as necessary and tap Save.
NOTE: You can also tap an existing alarm to edit it.
The Timer tab can alert you with an audible signal when a set amount of time has
1 Open the
app, then select the Timer tab.
2 Set the desired time on the timer.
3 Tap Start to start the timer.
4 Tap Stop to stop the timer.
World clock
The World clock tab allows you to easily check the current time in other cities around
the world.
1 Open the
app, then select the World clock tab.
2 Tap
and select the desired city.
The Stopwatch tab allows you to use your phone as a stopwatch.
1 Open the
app, then select the Stopwatch tab.
2 Tap the Start key to initiate the stopwatch.
• Tap the Lap key to record lap times.
3 Tap the Stop button to stop stopwatch.
The Calculator app allows you to perform mathematical calculations using a standard or
scientific calculator.
1 Tap
> .
2 Tap the number keys to enter numbers.
3 For simple calculations, tap the function you want to perform (+, –, x or ÷) followed
by =.
NOTE: For more complex calculations, tap
The Calendar app allows you to track your schedule of events.
1 Tap
> .
2 Tap the date you want to add an event to. Then tap .
Voice Recorder
The Voice Recorder app records audible files for you to use in a variety of ways.
Recording a sound or voice
1 Tap
> .
2 Tap
to begin recording.
3 Tap
to end the recording.
4 Tap
to listen to the recording.
to access your recordings. You can listen to your saved
Voice Search
Use this application to search webpages using voice.
1 Tap
> Google folder > .
2 Say a keyword or phrase when Speak now appears on the screen. Select one of the
suggested keywords that appear.
NOTE: This application may not be available depending on the region or
service provider.
Use this application to see what files have been downloaded through the applications.
• Tap
> .
NOTE: This application may not be available depending on the region or
service provider.
FM radio
Your phone has a built-in FM radio so you can tune in to your favorite stations and
listen on the go.
• Tap
> .
TIP! You must plug in your earphones in order to use them as an antenna.
NOTE: This application may not be available depending on the region or
service provider.
Web Browser
The internet gives you a fast, full-color world of games, music, news, sports,
entertainment, and much more, right on your mobile phone.
NOTE: Additional charges apply when connecting to these services and
downloading content. Check data charges with your network provider.
1 Tap
Using the Web toolbar
Scroll towards the top of the webpage to access the browser toolbar.
Tap to go back one page.
Tap to go forward one page.
Tap to go to the Home page.
Tap to open a new window.
Tap to access your bookmarks.
Viewing webpages
Tap the address field, enter the web address and tap Go on the keyboard.
Opening a page
To go to a new page, tap
To go to another webpage, tap
Web Browser
, scroll up or down, and tap the page to select it.
Searching the web by voice
Tap the address field and then tap . When prompted, say a keyword and select one
of the suggested keywords that appear.
NOTE: This feature may not be available depending on the region or service
To bookmark the current webpage, tap > Add to bookmarks > OK.
To open a bookmarked webpage, tap and select the desired bookmark.
Tap > History tab to open a list of recently visited webpages. To clear all of your
history, tap
> Yes.
Use Chrome to search for information and browse webpages.
1 Tap
> .
NOTE: This application may not be available depending on your region and
service provider.
Viewing webpages
Tap the address field, and then enter a web address or search criteria.
Opening a page
To open a new page, tab
> New tab.
To go to another webpage, tap
and tap the page to select it.
Web Browser
The Settings application contains most of the tools for customizing and configuring your
phone. All of the settings in the Settings application are described in this section.
To open the Settings application
• Tap
> System settings.
- or • Tap
> .
Turns on Wi-Fi to connect to available Wi-Fi networks.
Turn the Bluetooth wireless feature on or off to use Bluetooth.
Mobile data
Displays the data usage and set mobile data usage limit.
Configure phone call settings, such as call forwarding and other special features offered
by your carrier.
• Voicemail – Allows you to select your carrier's voicemail service.
• Fixed dialing numbers – Turn on and compile a list of numbers that can be called
from your phone. You need your PIN2, which is available from your operator.
Only numbers in the fixed dial list can be called from your phone.
• Incoming voice call pop-up – Display incoming voice call pop-up when an app
is in use.
• Call reject – Allows you to set the call reject function.
• Decline with message – When you want to reject a call, you can send a quick
message using this function. This is useful if you need to reject a call during a meeting.
Privacy keeper – Hides the caller name and number for an incoming call.
Call forwarding – Allows you to set the call forwarding options.
• Auto answer – Sets the time before a connected hands-free device automatically
answers an incoming call.
• Connection vibration – Vibrates your phone when the other party answers the
• Save unknown numbers – Adds unknown numbers to contacts after a call.
• Power key ends call – Allows you to select your end call.
• Call barring – Locks incoming, outgoing or international calls.
• Call duration – View the duration of calls, including Last call, Outgoing calls,
Incoming calls and All calls.
• Additional settings – Allows you to change the following settings.
Caller ID: Allows you to set the call forwarding options.
Call waiting: If call waiting is activated, the handset will notify you of an incoming
call while you are on a call (depending on your network provider).
Share & connect
• LG PC Suite – Connect LG PC Suite with your phone to easily manage multimedia
content and apps.
Tethering & networks
• USB tethering – Connect the USB cable to share the internet connection with the
• Wi-Fi hotspot – You can also use your phone to provide a mobile broadband
connection. Create a hotspot and share your connection.
• Bluetooth tethering – Allows you to set your phone whether you are sharing the
Internet connection or not.
• Help – Tap to view help information on the Wi-Fi hotspot and Bluetooth tethering
• Airplane mode – After switching to Airplane mode, all wireless connections are
Mobile networks – Set options for network mode & operators, access point
names (APNs) etc.
• VPN – Displays the list of Virtual Private Networks (VPNs) that you've previously
configured. Allows you to add different types of VPNs.
• Sound profile – Choose the Sound, Vibrate only or Silent.
• Volumes – Adjust the phone's volume settings to suit your needs and your
• Quiet mode – Tap the switch to toggle it On or Off. You can also set the days and
times to automatically turn Quiet mode on.
• Ringtone – Select the ringtone for incoming calls.
• Notification sound – Select the ringtone for notifications such as new messages
receipt or calendar events.
• Ringtone with vibration – Vibration feedback for calls.
• Vibration type – Allows you to set a vibration type for notifications.
• Vibrate on tap – Checkmark to Vibrate when tapping the Home touch and during
other UI interactions.
• Sound effects – Tap to set the dial pad touch tones, touch sounds, and screen
lock sound.
• Message/call voice notifications – To read out the incoming call and the
message event automatically.
• Brightness – Adjusts the brightness of the screen. For best battery performance,
use the dimmest comfortable brightness.
• Screen timeout – Sets the amount of time before the screen times out.
• Screen-off effect – Sets the screen-off effect. Choose from Retro TV, Black hole,
and Fade out.
Auto-rotate screen – Checkmark to set the phone to automatically rotate the
screen based on the phone orientation (portrait or landscape).
• Daydream – Tap the Daydream switch to toggle it On or Off. On allows the set
screensaver to be displayed when the phone is sleeping while docked and/or
charging. Choose from Clock and Google Photos.
• Font type – Sets the type of font used for the phone and menus.
• Font size – Sets the size of the font displayed in the phone and menus.
Home screen
Set the Theme, Wallpaper, Screen swipe effect, Allow Home screen looping,
Home backup & restore, Help.
Lock screen
• Select screen lock – Set a screen lock type to secure your phone. Opens a set of
screens that guide you through drawing a screen unlock pattern. If you have enabled a Pattern lock type when you turn on your phone or wake up
the screen, you will be asked to draw your unlock pattern to unlock the screen.
NOTE: Screen swipe effect becomes Pattern effect if the screen lock is set to
Wallpaper – Sets your Lock screen wallpaper.
Widgets – This menu allows you to show widgets on the Lock screen.
• Missed calls & new messages – Checkmark to show notifications of missed
calls and new messages on Lock screen.
• Shortcuts – Allows you to change the shortcuts on the Swipe Lock screen.
• Contact info for lost phone – Select whether to display the owner information on
the lock screen and customize the owner information.
• Lock timer – Sets the amount of time before the screen automatically locks after
the screen has timed-out.
• Power button instantly locks – Checkmark to instantly lock the screen when the
Power/Lock Key is pressed. This setting overrides the lock timer setting.
• Silence incoming calls – Checkmark to enable you to flip the phone to silence
incoming calls.
• Snooze or stop alarm – Checkmark to enable you to simply flip the device to
snooze or stop the alarm.
• Pause video – Checkmark to enable you to simply flip the phone to pause the
currently playing video.
• Help – Opens a help guide on how to use the Gestures features of your device.
• Motion sensor calibration – Allows you to improve the accuracy of the tilt and
speed of the sensor.
• INTERNAL STORAGE – View the internal storage usage.
• SD CARD – Check total available SD card space. Touch Unmount SD card for safe
removal. Erase SD card if you want to delete all data from the SD card.
• BATTERY INFORMATION – The Battery charge information is displayed on a
battery graphic along with the percentage of the remaining charge and its status. Touch the Battery charge icon to display the Battery use screen to see battery
level and use details. The phone also displays which components and applications
are using the most battery power. Tap one of the items to see more detailed
• Battery percentage on status bar – Checkmark to display the battery level
percentage on the Status Bar next to the Battery icon.
• BATTERY SAVER – Tap the Battery Saver switch to toggle it On or Off. Tap Battery
Saver to access the following settings:
• Help – Displays help information for the Battery saver feature.
View and manage your applications.
Default message app
Set Messaging or Hangouts as default app.
Accounts & sync
Permits applications to synchronize data in the background, whether or not you are
actively working in them. Deselecting this setting can save battery power and lower (but not eliminate) data usage.
Guest mode
To protect your privacy or limit some applications to your children, you can use the
Guest mode.
When you lend your phone to others, you can limit the applications to be displayed. In
advance, set the Guest mode and customize the options.
Turn on location service, your phone determines your approximate location using GPS,
Wi-Fi and mobile networks.
• Mode – Set the location mode from High accuracy (GPS and networks),
Battery saving (Networks only) and Device sensors only (GPS only).
• Camera – Checkmark to tag photos or videos with their locations.
• Google Location Reporting – Allows you to choose your location information
settings as accessed by Google and its products.
• Encrypt phone – Allows you to encrypt the phone to keep it secure. After
encryption, a PIN or password needs to be entered each time you power the phone
• Encrypt SD card storage – Allows you to encrypt the SD card data to keep it
secure. After encryption, you will not be able to use it in other devices. Any data
that is created or updated after disabling encryption will not be encrypted but the
data that has been previously encrypted will remain encrypted.
Set up SIM card lock – Set up SIM card lock or change the SIM card PIN.
Password typing visible – Show the last character of the hidden password as
you type.
• Phone administrators – View or deactivate phone administrators.
• Unknown sources – Default setting to install non-Play store applications.
• Verify apps – Disallow or warn before installation of apps that may cause harm.
• Notification access – Apps cannot read notifications.
• Storage type - Display the storage type.
• Trusted credentials – Display trusted CA certificates.
• Install from storage – Choose to install encrypted certificates.
• Clear credentials – Remove all certificates.
Language & input
Use the Language & input settings to select the language for the text on your phone
and to configure the on-screen keyboard, including words you've added to its dictionary.
Backup & reset
Change the settings for managing your settings and data.
• Back up my data – Set to backup your settings and application data to the
Google server.
• Backup account – Set to backup your account.
• Automatic restore – Set to restore your settings and application data when the
applications are reinstalled on your device.
• Factory data reset – Reset your settings to the factory default values and delete
all your data. If you reset the phone this way, you are prompted to re-enter the
same information as when you first started Android.
Shortcut key
Get quick access to apps by pressing and holding the volume keys when screen is off
or locked.
Date & time
Use Date & time settings to set how dates will be displayed. You can also use these
settings to set your own time and time zone rather than obtaining the current time from
the mobile network.
Use the Accessibility settings to configure accessibility plug-ins you have installed on
your phone.
Allows you to print the content of certain screens (such as web pages displayed in
Chrome) to a printer connected to the same Wi-Fi network as your Android device.
About phone
View legal information and check your phone status and software version.
PC software (LG PC Suite)
For Windows OS
LG PC Suite helps you manage media contents and applications in your phone by
allowing you to connect to your phone to your PC.
With the LG PC Suite software, you can...
• Manage and play your media contents (music, movie, pictures) on your PC.
• Send multimedia contents to your device.
• Synchronizes data (schedules, contacts, bookmarks) in your device and PC.
• Backup the applications in your device.
• Update the software in your device.
• Play multimedia contents of your PC from other device
NOTE: Some functions may not be available, depending on the model.
NOTE: You can use the Help menu from the application to find out how to
use the LG PC Suite software.
Installing the LG PC Suite Software
To download the LG PC Suite software, please do the following
1 Go to www.lg.com.
3 Select the model information and click GO.
4 Scroll down, select the PC SYNC tab > Windows > DOWNLOAD to download
LG PC Suite.
PC software (LG PC Suite)
System Requirements for LG PC Suite software
• OS: Windows XP (Service pack 3) 32 bit, Windows Vista, Windows 7, Windows 8
• CPU: 1 GHz or higher processors
• Memory: 512 MB or higher RAMs
• Graphic card: 1024 x 768 resolution, 32 bit color or higher
• HDD: 500 MB or more free hard disk space (More free hard disk space may be
needed depending on the volume of data stored.)
• Required software: LG United drivers, Windows Media Player 10 or later.
NOTE: LG United USB Driver
The LG United USB driver is required to connect an LG device and PC. It is
installed automatically when you install the LG PC Suite software application.
For Mac OS
With the LG PC Suite software, you can...
• Manage and play your media contents (music, movie, pictures) on your PC.
• Send multimedia contents to your device.
• Synchronizes data (schedules, contacts, bookmarks) in your device and PC.
NOTE: Some functions may not be available, depending on the model.
NOTE: You can use the Help menu from the application to find out how to
use the LG PC Suite software.
PC software (LG PC Suite)
Installing the LG PC Suite Software
To download the LG PC Suite software, please do the following
1 Go to www.lg.com.
3 Select the model information and click GO.
4 Scroll down, select the PC SYNC tab > Mac OS > DOWNLOAD to download LG PC
System Requirements for LG PC Suite software
• OS: Mac OS X (10.6.8) or higher
• Memory : 2 GB RAM or higher
• Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
• Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
• Required software: LG United Mobile driver
NOTE: LG United USB Driver
The LG United USB driver is required to connect an LG device and PC. It is
installed automatically when you install the LG PC Suite software application.
PC software (LG PC Suite)
Phone software update
Phone software update
LG Mobile phone software update from the Internet
For more information about using this function, please visit http://www.lg.com/common/
index.jsp select your country and language.
This feature allows you to conveniently update the firmware on your phone to a newer
version from the Internet without needing to visit a service center. This feature will only
be available if and when LG makes a newer firmware version available for your device.
Because the mobile phone firmware update requires the user's full attention for the
duration of the update process, please make sure you check all instructions and notes
that appear at each step before proceeding. Please note that removing the USB data
cable during the upgrade may seriously damage your mobile phone.
NOTE: LG reserves the right to make firmware updates available only for
selected models at its own discretion and does not guarantee the availability
of the newer version of the firmware for all handset models.
LG Mobile Phone software update via Over-the-Air (OTA)
This feature allows you to conveniently update your phone's software to a newer
version via OTA, without connecting using a USB data cable. This feature will only be
available if and when LG makes a newer firmware version available for your device.
You should first check the software version on your mobile phone: Tap
> About
phone > Update Center > Software Update > Check now for update.
Phone software update
NOTE: Your personal data from internal phone storage—including information
about your Google account and any other accounts, your system/application
data and settings, any downloaded applications and your DRM licence—
might be lost in the process of updating your phone's software. Therefore,
LG recommends that you backup your personal data before updating your
phone's software. LG does not take responsibility for any loss of personal
NOTE: This feature depends on your network service provider, region and
Phone software update
About this user guide
About this user guide
Before using your device, please carefully read this guide. This ensures that you
use your phone safely and correctly.
• Some of the images and screenshots provided in this guide may appear differently
on your phone.
• Your content may differ from the final product or from software supplied by service
providers or carriers. This content is subject to change without prior notice. For the
latest version of this guide, please visit the LG website at www.lg.com.
• Your phone's applications and their functions may vary by country, region or
hardware specifications. LG cannot be held liable for any performance issues
resulting from the use of applications developed by providers other than LG.
• LG cannot be held liable for performance or incompatibility issues resulting from
edited registry settings or modified operating system software. Any attempt to
customize your operating system may cause the device or its applications to work
• Software, audio, wallpaper, images, and other media supplied with your device are
licensed for limited use. If you extract and use these materials for commercial or
other purposes, you may be infringing copyright laws. As a user, you are fully are
entirely responsible for the illegal use of media.
• Additional charges may apply for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To avoid additional
charges, select a data plan suitable to your needs. Contact your service provider to
obtain additional details.
LG and the LG logo are registered trademarks of LG Electronics.
All other trademarks and copyrights are the property of their respective owners.
About this user guide
These accessories are available for use with the your phone. (Items described below
may be optional.)
Travel adaptor
• Quick Start Guide
• Stereo headset
• USB cable
• Battery
• Always use genuine LG accessories. The supplied items are designed only
for this device and may not be compatible with other devices.
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
This chapter lists some problems you might encounter when using your phone. Some
problems require you to call your service provider, but most are easy to fix yourself.
Possible causes
Possible corrective measures
SIM or
USIM card
There is no SIM
or USIM card in
the phone or it is
inserted incorrectly.
Make sure that the SIM or USIM card
is correctly inserted.
Signal is weak or
you are outside the
carrier network.
Move toward a window or into
an open area. Check the network
operator coverage map.
Operator applied
new services.
Check whether the SIM or USIM card
is more than 6~12 months old. If so,
change your SIM or USIM card at your
network provider's nearest branch.
Contact your service provider.
No network
Codes do
not match
To change a
security code,
must need to
confirm the
new code by
re-entering it.
The two codes
you entered do not
If you forget the code, contact your
service provider.
can be set
Calls not
cannot be
turned on
Possible causes
Possible corrective measures
Not supported by
service provider
or registration
Contact your service provider.
Dialing error
New network not authorized.
card inserted.
Check for new restrictions.
Pre-paid charge
limit reached.
Contact service provider or reset limit
with PIN2.
On/Off key pressed
too briefly.
Press the On/Off key for at least two
Battery is not
Charge battery. Check the charging
indicator on the display.
Battery is not
Charge battery.
temperature is too
hot or cold.
Make sure phone is charging at a
normal temperature.
Contact problem
Check the charger and its connection
to the phone.
No voltage
Plug the charger into a different outlet.
Charger defective
Replace the charger.
Wrong charger
Use only original LG accessories.
Possible causes
Possible corrective measures
Number not
The Fixed dialling
number function
is on.
Check the Settings menu and turn the
function off.
to receive/
send SMS
& photos
Memory full
Delete some messages from your
Files do not
Unsupported file
Check the supported file formats.
No sound
Vibration mode
Check the settings status in the sound
menu to make sure you are not in
vibration or silent mode.
Hangs up
or freezes
software problem
Try to perform a software update
through the website.
What functions
are available via
You can connect a Bluetooth audio
device, such as a Stereo/Mono
headset or car kit.
How can I back up
Contacts data can be synchronized
between your phone and your Google
Is it possible to set up
Synchronization one-way sync with
Only two-way synchronization is
Is it possible to
Synchronization synchronize all email
The Inbox is automatically
synchronized. You can view other
folders by tapping and selecting
Folders to choose a folder.
Do I have to log into
Once you have logged into Gmail, there
Gmail Log-In Gmail whenever I want
is no need to log into Gmail again.
to access Gmail?
Is it possible to filter
No, the phone does not support email
What happens when
I execute another
application while
writing an email?
Your email is automatically saved as
a draft.
Is there a file size limit
for using MP3 files as
There is no file size limit.
My phone does not
display the time of
receipt for messages
older than 24 hrs.
How can I change
Open the conversation and touch and
hold the desired message. Then tap
Is it possible to install
another navigation
application on my
Any application that is available at Play
Store™ and is compatible with the
hardware can be installed and used.
Is it possible to
synchronize my
contacts from all my
email accounts?
Only Gmail and MS Exchange server
(company email server) contacts can
be synchronized.
Wait and
Is it possible to save
a contact with Wait
and Pause in the
If you transferred a contact using the
Wait & Pause functions saved into the
number, you cannot use those features.
You must save each number again.
How to save with Wait and Pause
1. From the Home screen, tap
2. Dial the number, then tap .
3. Tap Add 2-sec pause or Add wait.
What are the phone's
security functions?
You can set the phone to require an
Unlock Pattern to be entered before
the phone can be accessed or used.
How do I create the
Unlock Pattern?
1. From the Home screen, tap
2. Tap System settings > Lock
3. Tap Select screen lock > Pattern.
The first time you do this, a short
tutorial about creating an Unlock
Pattern appears.
4. Set up your pattern by drawing it
then drawing it a second time for
Precautions to take when using the
pattern lock.
It is very important to remember the
unlock pattern you set. You can no
longer access your phone if you use
an incorrect pattern five times. You
have five chances to enter your unlock
pattern, PIN or password. If you have
used all 5 opportunities, you can try
again after 30 seconds. (Or, if you
preset the backup PIN, you can use
the backup PIN code to unlock the
What should I do if
I forget the unlock
pattern and I did not
create my Google
account on the
If you forgot your pattern
If you logged into your Google account
on the phone but failed to enter the
correct pattern 5 times, tap the Forgot
pattern button. You are then required
to log in with your Google account
to unlock your phone. If you have
not created a Google account on the
phone or you have forgotten it, you
must perform a hard reset.
Caution: If you perform a factory reset,
all user applications and user data are
deleted. Please remember to back up
any important data before performing a
factory reset.
Will I know when my
memory is full?
Yes, you will receive a notification.
Is it possible to
change my phone's
The phone has multilingual capabilities.
To change the language
1. From the Home screen, tap
tap System settings.
2. Tap Language & input >
3. Tap the desired language.
How do I set up a
VPN access configuration is different
for each company. To configure VPN
access on your phone, you must
obtain the details from your company's
network administrator.
My screen turns off
after only 15 seconds.
Screen time
How can I change the
amount of time for the
backlight to turn off?
1. From the Home screen, tap
2. Tap System settings > Display.
3. Tap Screen timeout.
4. Tap the preferred screen backlight
timeout time.
Wi-Fi &
When the Wi-Fi and
mobile networks are
both available, which
service does my
phone use?
When using data, your phone may
default to the Wi-Fi connection (if Wi-Fi
connectivity on your phone is set to
On). However, there is no notification
when your phone switches from one to
the other.
To know which data connection is
being used, view the mobile network or
Wi-Fi icon at the top of your screen.
Is it possible to
remove an application
from the Home
Yes. Just touch and hold the icon until
the trash can icon appears at the top
and center of the screen. Then, without
lifting your finger, drag the icon to the
trash can.
I downloaded an
application and it
causes a lot of errors.
How do I remove it?
1. From the Home screen, tap
2. Tap System settings > Apps >
3. Tap the application, then tap
Is it possible to charge
my phone using
Yes, the phone is charged through the
a USB data cable
USB cable regardless of whether the
without installing the
necessary drivers are installed.
necessary USB driver?
Can I use music files
for my alarm?
Yes. After saving a music file as a
ringtone, you can use it as an alarm.
1. Touch and hold a song in a library
list. In the menu that opens, tap Set
as ringtone > Phone ringtone or
Contact ringtone.
2. On the Alarm Clock Setting screen,
select the song as a ringtone.
Will my alarm be
audible or will it go off
if the phone is turned
No, this is not supported.
If my ringer volume is
set to Off or Vibrate,
will I hear my alarm?
Your alarm is programmed to be
audible even in these scenarios.
Hard Reset
How can I perform a
If your phone does not restore to its
factory reset if I cannot
original condition, use a hard reset
access the phone's
(factory reset) to initialize it.
Settings menu?
General Inquiries
<LG Customer Information Centre>
UK: 0344-847-5454 or +44-344-847-5454
IE: 01-686-9454 or +353-1-686-9454
* Make sure the number is correct before making a call.
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