HP Moonshot 1500 Chassis Maintenance and Service Guide

HP Moonshot 1500 Chassis
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications for hardware components, and software for the HP
Moonshot 1500 Chassis. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment,
trained in recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 711770-008
October 2015
Edition: 8
© Copyright 2013, 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Links to third-party websites take you outside the HP website. HP has no control over and is not responsible for information outside HP.com.
Contents
Customer self repair ...................................................................................................................... 5
Parts only warranty service ......................................................................................................................... 5
Illustrated parts catalog ............................................................................................................... 15
Mechanical components........................................................................................................................... 15
System components ................................................................................................................................. 18
Removal and replacement procedures ........................................................................................... 21
Required tools ......................................................................................................................................... 21
Preparation procedures ............................................................................................................................ 21
Power down the chassis ................................................................................................................. 21
Open the cable management arm ................................................................................................... 22
Disconnect the cable management arm ............................................................................................ 22
Extend the chassis from the rack ...................................................................................................... 23
Remove the access panel ................................................................................................................ 24
Remove the chassis from the rack..................................................................................................... 25
Install the access panel ................................................................................................................... 26
Install the chassis into the rack ......................................................................................................... 26
Power up the chassis ...................................................................................................................... 29
Log in to the iLO CM firmware ........................................................................................................ 30
Safety considerations ............................................................................................................................... 30
Preventing electrostatic discharge .................................................................................................... 30
Symbols on equipment ................................................................................................................... 30
Warnings and cautions .................................................................................................................. 31
Fans ...................................................................................................................................................... 31
Power supply blank ................................................................................................................................. 32
Power supply .......................................................................................................................................... 33
Uplink module blank ................................................................................................................................ 33
Rear blank.............................................................................................................................................. 34
HP Moonshot 1500 Chassis Management Module ...................................................................................... 35
Blanking panel ........................................................................................................................................ 36
Switch module blank................................................................................................................................ 37
Cartridge blank....................................................................................................................................... 38
Front chassis blank .................................................................................................................................. 38
Midplane cover....................................................................................................................................... 39
Fan louver .............................................................................................................................................. 40
Fan cable ............................................................................................................................................... 41
Rear backflow preventer........................................................................................................................... 42
Bezel ear ............................................................................................................................................... 43
Discovery Services midplane cable ............................................................................................................ 45
Front panel display .................................................................................................................................. 47
Front panel display cable ......................................................................................................................... 48
Backplane assembly ................................................................................................................................ 50
Midplane assembly ................................................................................................................................. 53
Troubleshooting .......................................................................................................................... 57
Troubleshooting resources ........................................................................................................................ 57
Contents
3
Software tools and solutions ......................................................................................................... 58
Product QuickSpecs ................................................................................................................................. 58
HP Moonshot iLO Chassis Management Firmware ....................................................................................... 58
HP Moonshot iLO CM Integrated Management Log............................................................................ 58
HP Moonshot iLO CM Event Log ...................................................................................................... 58
HP Insight Cluster Management Utility ........................................................................................................ 58
HP Moonshot Component Pack ................................................................................................................. 59
HP Smart Update Manager ............................................................................................................. 59
Component and LED identification ................................................................................................ 60
Chassis front panel LEDs and buttons ......................................................................................................... 60
Chassis front panel components ................................................................................................................ 61
Chassis rear panel components ................................................................................................................. 61
Fan bay numbering ....................................................................................................................... 62
Fan LED........................................................................................................................................ 62
Power supply bay numbering .......................................................................................................... 62
Power supply LED .......................................................................................................................... 63
Uplink module connectors and LEDs ................................................................................................. 63
HP Moonshot 1500 Chassis Management module LEDs and buttons .................................................... 68
HP Moonshot 1500 Chassis Management module components ........................................................... 69
Chassis internal components ..................................................................................................................... 69
Cartridge slot and switch module bay identification ........................................................................... 70
Cartridge LEDs and buttons ............................................................................................................. 71
Switch module button, sensor, and LEDs ........................................................................................... 72
Specifications ............................................................................................................................. 73
Chassis environmental specifications .......................................................................................................... 73
Chassis specifications .............................................................................................................................. 73
Support and other resources ........................................................................................................ 74
Before you contact HP.............................................................................................................................. 74
HP contact information ............................................................................................................................. 74
Acronyms and abbreviations ........................................................................................................ 75
Documentation feedback ............................................................................................................. 77
Index ......................................................................................................................................... 78
Contents
4
Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will
ship that part directly to you for replacement. There are two categories of CSR parts:
•
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts,
you will be charged for the travel and labor costs of this service.
•
Optional—Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that HP replace them for you, there may or may not be additional
charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty,
HP requires that an authorized service provider replace the part. These parts are identified as "No" in the
Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits.
If assistance is required, you can call the HP Technical Support Center and a technician will help you over the
telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must
be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective
part back to HP within a defined period of time, normally five (5) business days. The defective part must be
returned with the associated documentation in the provided shipping material. Failure to return the defective
part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping
and part return costs and determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider. For the
North American program, refer to the HP website (http://www.hp.com/go/selfrepair).
Parts only warranty service
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty
service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts,
you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin
de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la
période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être
effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:
Customer self repair 5
Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de
remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de
remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à
votre produit.
REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la
réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué
par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation
géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même
ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance téléphonique, appelez le
Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise
s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai
indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans
l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les
coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de
retour, et détermine la société de courses ou le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus
d'informations sur ce programme en Amérique du Nord, consultez le site Web HP
(http://www.hp.com/go/selfrepair).
Service de garantie "pièces seules"
Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces de
rechange fournies par HP ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à
HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente
dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza
HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per
la sostituzione. Vi sono due categorie di parti CSR:
Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere
spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la
garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono
identificate da un "No" nel Catalogo illustrato dei componenti.
Customer self repair 6
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento
di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del
centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente
deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve
spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il
componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione
fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP.
Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il
corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il
programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair).
Servizio di garanzia per i soli componenti
La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di garanzia
del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da
parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le spese di spedizione
e di manodopera per il servizio.
Customer Self Repair
HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere
Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der
Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses
Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:
Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den
Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen
Service berechnet.
Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten,
können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche
Kosten anfallen.
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog
sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen
Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und
sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert
werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es
erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen
Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen
Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das
Customer self repair 7
defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer
Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den
Kurier-/Frachtdienst.
Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner
vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter
(http://www.hp.com/go/selfrepair).
Parts-only Warranty Service (Garantieservice
ausschließlich für Teile)
Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich
für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP Ersatzteile kostenlos zur
Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch
dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service
berechnet.
Reparaciones del propio cliente
Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self
Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar
sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, HP (o los proveedores o socios
de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente
CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se
clasifican en dos categorías:
•
Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a
HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de
desplazamiento y de mano de obra de dicho servicio.
•
Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos
componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si
precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de
servicio de garantía correspondiente al producto.
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que
el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado
realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra "No" en el
catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su
destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el
mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de
asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales
para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán
devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá
hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes
defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje de envío. Si no
Customer self repair 8
enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas
sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de
componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en
contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite
la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Servicio de garantía exclusivo de componentes
La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes. Según las
condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de repuesto sin
cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por
parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
Customer Self Repair
Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een
minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze
onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij
de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt HP dat
onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee
categorieën CSR-onderdelen:
Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze onderdelen
voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.
Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen
voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen
daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het
product.
OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met
de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen.
Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service
Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het
vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte
onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde
periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de
bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het
defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij
reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en
kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.
Customer self repair 9
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma
van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair).
Garantieservice "Parts Only"
Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van
de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze
onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening
gebracht.
Reparo feito pelo cliente
Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a
minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se,
durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo
pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente.
Existem duas categorias de peças CSR:
Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças,
serão cobradas as despesas de transporte e mão-de-obra do serviço.
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de
taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão
identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o
pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser
feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico
da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR
de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é
preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis.
A peça com defeito deve ser enviada com a documentação correspondente no material de transporte
fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a
HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço
postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o
fornecedor de serviços local. Para o programa norte-americano, visite o site da HP
(http://www.hp.com/go/selfrepair).
Serviço de garantia apenas para peças
A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do
serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa.
Customer self repair 10
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas
peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
Customer self repair 11
Customer self repair 12
Customer self repair 13
Customer self repair 14
Illustrated parts catalog
Mechanical components
HP continually improves and changes product parts. For complete and current supported parts information,
see the HP PartSurfer website (http://partsurfer.hp.com).
Item
Description
Spare part number
Customer self repair (on
page 5)
1
HP Moonshot 1500 Chassis
—
—
2
Cartridge blank
745825-001
Mandatory1
3
Access panel
736389-001
Mandatory1
4
Switch module blank
726173-001
Mandatory1
5
Uplink module blank
745288-001
Mandatory1
6
Power supply blank
745827-001
Mandatory1
7
Rear blank (for unused chassis bay)
745289-001
Mandatory1
8
Front chassis blank*
712677-001
Mandatory1
9
Rear back-flow preventer*
747030-001
Mandatory1
10
Fan louver*
689260-001
Optional2
11
Midplane cover*
745826-001
Mandatory1
12
Rack rail adapter kit*
694728-001
No3
13
Rack mounting hardware kit*
689247-001
Mandatory1
14
Rack blanking panel (for airflow control)* 689248-001
Mandatory1
15
Bezel ear, right*
Mandatory1
689256-001
Illustrated parts catalog 15
Item
Description
Spare part number
Customer self repair (on
page 5)
16
Bezel ear, left*
689255-001
Mandatory1
* Not shown
1
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be
charged for the travel and labor costs of this service.
2
Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If,
however, you require that HP replace them for you, there may or may not be additional charges, depending on the type
of warranty service designated for your product.
3
No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that
an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de
remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
2
Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces
pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
3
No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour
que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces
pièces sont identifiées par la mention “Non” dans le Catalogue illustré.
1
Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
2
Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese
addizionali a seconda del tipo di garanzia previsto per il prodotto.
3
No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la
garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate
da un “No” nel Catalogo illustrato dei componenti.
1
1
Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie
diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.
2
Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei
diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
3
No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen,
muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP
que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano
de obra de dicho servicio.
2
Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes
también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su
sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al
producto.
3
No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario
haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos
componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes.
1
Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te
vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
2
Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen
daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
1
Illustrated parts catalog 16
No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de
garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze
onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
3
Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças,
serão cobradas as despesas de transporte e mão-de-obra do serviço.
2
Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa
adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3
No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia
do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No”
(Não), no catálogo de peças ilustrado.
1
Illustrated parts catalog 17
System components
HP continually improves and changes product parts. For complete and current supported parts information,
see the HP PartSurfer website (http://partsurfer.hp.com).
Item
Description
Spare part
number
Customer self
repair (on
page 5)
17
753938-001
Optional2
18
System backplane assembly with front panel display cable and
front panel display
Front panel display
712682-001
Mandatory1
19
HP Moonshot 1500 Chassis Management Module
747028-001
Mandatory1
20
Power supply
—
—
a) 1200 W, Platinum Plus, 94%
660185-001
Mandatory1
b) 1500 W, Platinum Plus, 94%
704604-001
Mandatory1
c) 1500 W CS-48VDC HTPLG
794734-001
Mandatory1
21
Fans**
—
—
689253-001
Mandatory1
745290-001
Mandatory1
22
a) Fan module for chassis with HP part number 700349-B21 or
700350-B21
b) Fan module for chassis with HP part number 740872-B21 or
747049-B21
Midplane assembly
736390-001
Optional2
23
AC power cord, IEC-IEC 6-ft.*
142258-001
Mandatory1
24
Front panel display cable*
712683-001
Mandatory1
25
Fan cable assembly*
756522-001
Mandatory1
26
Discovery Services midplane cable*
689258-001
Mandatory1
27
RJ45 to DB-9 serial port cable*
797917-001
Mandatory1
28
DB9 null modem cable (female to female)*
839861-001
Mandatory1
29
USB to DB9 serial adapter*
839862-001
Mandatory1
Illustrated parts catalog 18
Item
Description
30
Cartridge (For part number information about cartridge modules, —
see the HP ProLiant Moonshot Server User and Maintenance
Guide.)*
Switch module (For part number information about switch modules, —
see the HP Moonshot Switch User and Maintenance Guide.)*
Uplink module (For part number information about uplink modules, —
see the HP Moonshot Switch User and Maintenance Guide.)*
31
32
Spare part
number
Customer self
repair (on
page 5)
—
—
—
*Not shown
**When ordering spare parts for certain components in this table, be sure to order the component associated with the
chassis part number where the spare part will be installed.
1
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be
charged for the travel and labor costs of this service.
2
Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If,
however, you require that HP replace them for you, there may or may not be additional charges, depending on the type
of warranty service designated for your product.
3
No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that
an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de
remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
2
Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces
pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
3
No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour
que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces
pièces sont identifiées par la mention “Non” dans le Catalogue illustré.
1
Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
2
Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese
addizionali a seconda del tipo di garanzia previsto per il prodotto.
3
No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la
garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate
da un “No” nel Catalogo illustrato dei componenti.
1
Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie
diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.
2
Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei
diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
3
No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen,
muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
1
Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP
que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano
de obra de dicho servicio.
2
Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes
también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su
sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al
producto.
1
Illustrated parts catalog 19
No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario
haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos
componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes.
3
Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te
vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
2
Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen
daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
3
No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de
garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze
onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
1
Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças,
serão cobradas as despesas de transporte e mão-de-obra do serviço.
2
Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa
adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3
No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia
do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No”
(Não), no catálogo de peças ilustrado.
1
Illustrated parts catalog 20
Removal and replacement procedures
Required tools
You need the following items for some procedures:
•
T-10 Torx screwdriver
•
T-15 Torx screwdriver
Preparation procedures
To access some components and perform certain service procedures, you might need to perform one or more
of the following procedures:
•
Power down the chassis (on page 21).
If the replacement procedure is for a non-hot-plug component or requires removing the chassis from a
rack, you must power down the chassis.
•
Open the cable management arm (on page 22).
•
Disconnect the cable management arm (on page 22).
•
Extend the chassis from the rack (on page 23).
•
Remove the access panel (on page 24).
•
Remove the chassis from the rack (on page 25).
•
Install the access panel (on page 26).
•
Install the chassis into the rack (on page 26).
•
Power up the chassis (on page 29).
•
Log in to the iLO CM firmware (on page 30).
Power down the chassis
CAUTION: The Chassis UID flashes if a firmware update is occurring in the system. A switch or
cartridge UID flashes if that target undergoing a firmware update. Chassis and target power
should not be altered while a firmware update is underway.
1.
Log in to the iLO CM firmware (on page 30).
2.
Power down each cartridge by issuing the following commands:
set node power off force <CxNy>
set node power off force all
3.
4.
Power down each switch by issuing the following commands:
set switch power off {a|b|all}
Remove all power:
a. Disconnect each power cord from the power source.
Removal and replacement procedures
21
b. Disconnect each power cord from the chassis.
Open the cable management arm
To open the cable management arm, lift it up as you swing it open.
Disconnect the cable management arm
Before removing the chassis from the rack, you must first disconnect the cable management arm.
1.
Power down the chassis (on page 21).
2.
Open the cable management arm (on page 22).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the chassis.
4.
Disconnect all peripheral devices from the chassis.
Removal and replacement procedures
22
5.
Remove the cable management arm.
Extend the chassis from the rack
1.
Pull down the quick release levers on each side of the chassis.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before extending a component from the rack.
2.
Extend the chassis from the rack until it locks once.
3.
Press the push tab on the rail, and then fully extend the chassis.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release
latches and sliding the server into the rack. The sliding rails could pinch your fingers.
Removal and replacement procedures
23
4.
After performing the installation or maintenance procedure, slide the chassis back into the rack, and
then press the chassis firmly into the rack to secure it in place.
Remove the access panel
IMPORTANT: After performing a procedure inside the chassis, always install the access panel on
the chassis when complete. Do not operate the chassis for long periods of time with the access
panel removed.
IMPORTANT: To maintain appropriate cooling, fans will operate at a high speed when the
access panel is removed.
IMPORTANT: When the access panel is removed, the cartridge might be placed into a low
power operating state to reduce thermal stress.
To remove the component:
1.
If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch.
2.
Open the locking latch.
The access panel slides back, releasing it from the chassis.
Removal and replacement procedures
24
3.
Lift and remove the access panel.
Turn the access panel over to locate the HP Moonshot 1500 Chassis label. This label provides information on
LED status indicators, component identification, and cartridge and switch installation procedures.
Remove the chassis from the rack
WARNING: The chassis is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Always use either a lift that can handle the load of the product or at least four people to lift and
stabilize the product pieces during assembly, installation, or removal, especially when the
chassis is not installed in the rack. An additional person may be required to help align the
chassis if the chassis is installed higher than chest level.
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• HP recommends removing all installed components from the chassis before installing or
moving the chassis.
To remove the chassis:
1.
Power down the chassis (on page 21).
2.
Open the cable management arm (on page 22).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the chassis.
4.
Disconnect all peripheral devices from the chassis.
5.
Extend the chassis from the rack (on page 23).
6.
Remove installed components to reduce the weight of the chassis.
Removal and replacement procedures
25
7.
Press the release lever and lift the chassis out of the rack.
8.
Place the chassis on a flat surface.
Install the access panel
IMPORTANT: After performing a procedure inside the chassis, always install the access panel on
the chassis when complete. Do not operate the chassis for long periods of time with the access
panel removed.
To install the component:
1.
Place the access panel on top of the chassis.
2.
Slide the access panel toward the front of the chassis. The access panel locks into position.
Install the chassis into the rack
WARNING: The chassis is very heavy. To reduce the risk of personal injury or damage to the
equipment, do the following:
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. The chassis weighs more than 81.65 kg (180.00 lb), so at
least four people must lift the chassis into the rack together. An additional person may be
required to help align the chassis if the chassis is installed higher than chest level.
WARNING: To avoid risk of personal injury or damage to the equipment, do not stack anything
on top of rail-mounted equipment or use it as a work surface when extended from the rack.
Removal and replacement procedures
26
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
•
•
•
•
•
The rack is bolted to the floor using the concrete anchor kit.
The leveling feet extend to the floor.
The full weight of the rack rests on the leveling feet.
The racks are coupled together in multiple rack installations.
Only one component is extended at a time. If more than one component is extended, a rack
might become unstable.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before installing the chassis.
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.
Install the heaviest item first, and continue to populate the rack from the bottom to the top.
CAUTION: Be sure to keep the product parallel to the floor when installing the chassis. Tilting the
product up or down could result in damage to the slides.
CAUTION: HP has not tested or validated the HP Moonshot 1500 Chassis with any third-party
racks. Before installing the HP Moonshot 1500 Chassis in a third-party rack, be sure to properly
scope the limitations of the rack. Before proceeding with the installation, consider the following:
• You must fully understand the static and dynamic load carrying capacity of the rack and be
sure that it can accommodate the weight of the HP Moonshot 1500 Chassis.
• Be sure sufficient clearance exists for cabling, installation and removal of the chassis, and
actuation of the rack doors.
To install the chassis:
WARNING: To reduce the risk of personal injury or damage to the equipment, you must fully
extend the rails. To fully extend the rails, press the push tabs and extend the rails until the rails click
twice.
1.
Fully extend the rails by pressing the push tabs and extending the rails until the rails click two times.
Removal and replacement procedures
27
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before installing the chassis.
WARNING: The chassis is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Always use either a lift that can handle the load of the product or at least four people to lift and
stabilize the product pieces during assembly, installation, or removal, especially when the
chassis is not installed in the rack. An additional person may be required to help align the
chassis if the chassis is installed higher than chest level.
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• HP recommends removing all installed components from the chassis before installing or
moving the chassis.
CAUTION: Be sure to keep the product parallel to the floor when installing the chassis. Tilting the
product up or down could result in damage to the rails.
Removal and replacement procedures
28
2.
Install the chassis into the J-slot on the rails, and then pull it forward.
3.
Push in the release lever, and then install the chassis into the rack.
CAUTION: Press and hold the "Push" tab on each rail until the chassis begins to slide into the
rack. Then, release the "Push" tabs and continue to slide the chassis into the rack. Press and hold
the "Push" tab on each rail again when the rails lock at a 76.2-cm (30-inch) extension. Then,
release the "Push" tabs again and finish sliding the chassis into the rack. Failure to release the
"Push" tabs may cause damage to the rails.
Power up the chassis
If the chassis was powered off while installing the cartridge, then power up the chassis. The cartridges are
hot-pluggable and do not require that you power down the chassis for installation.
1.
Connect the power cables to the power supplies.
2.
Connect the power cables to the power source (UPS or wall outlet) or to an installed PDU.
Removal and replacement procedures
29
3.
Wait while the chassis powers on. Verify the status of the chassis power LED located on the front panel
display on the chassis. For more information on the chassis power LED status, see the HP Moonshot
1500 Chassis Setup and Installation Guide in the HP Moonshot Information Library
(http://www.hp.com/go/moonshot/docs).
Log in to the iLO CM firmware
1.
Connect to the iLO CM firmware locally or remotely:
NOTE: To access the iLO CM firmware through the GUI, you must know the serial number or IP
address of the iLO CM. The serial number can be found on the chassis hood label.
2.
o
To connect remotely, use a browser or SSH session over the network.
o
To connect locally, use a serial cable to connect a PC or terminal to the iLO CM management serial
port on the Moonshot 1500 CM module.
If no changes were made, enter the user name and password assigned for the chassis or the default user
name and password:
Default username:
Administrator
Default password:
password
For more information about the iLO CM firmware, see the HP Moonshot iLO Chassis Management CLI User
Guide in the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs).
Safety considerations
Before performing service procedures, review all the safety information.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the system
or handling parts. A discharge of static electricity from a finger or other conductor may damage system
boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
•
Avoid hand contact by transporting and storing products in static-safe containers.
•
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
•
Place parts on a grounded surface before removing them from their containers.
•
Avoid touching pins, leads, or circuitry.
•
Always be properly grounded when touching a static-sensitive component or assembly.
Symbols on equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.
Removal and replacement procedures
30
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area contains no user
or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do
not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to cool
before touching.
81.65 kg
180.00 lb
This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the equipment, observe
local occupational health and safety requirements and guidelines for manual material
handling.
These symbols, on power supplies or systems, indicate that the equipment is supplied
by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power cords to
completely disconnect power from the system.
Warnings and cautions
Before installing a chassis, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
• Connect the power cord into a grounded (earthed) electrical outlet that is easily accessible at
all times.
• Disconnect the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against it.
Pay particular attention to the plug, electrical outlet, and the point where the cord extends from
the chassis.
CAUTION: Do not operate the chassis for long periods with the access panel open or removed.
Operating the chassis in this manner results in improper airflow and improper cooling that can
lead to thermal damage.
Fans
Removal and replacement procedures
31
CAUTION: To optimize cooling and performance, replace hot-plug fans promptly.
When removing or replacing a fan, observe the following guidelines:
•
Five fans ship standard with the chassis. To boot and operate the chassis, all five fans must be installed
and operating.
•
Each fan contains two rotors. If one rotor fails, the fan is degraded and continues to operate. The health
LED on the degraded fan changes to red and a management event is logged. The chassis can operate
normally with one degraded fan (one failed rotor) until that fan is replaced.
•
Always complete the removal and replacement of the new fan within 60 seconds to maintain proper
airflow in the chassis.
•
Be sure to order the correct fan spare part number for your chassis. For more information, see "System
components (on page 18)."
To remove the component:
1.
Open the cable management arm (on page 22).
2.
Squeeze the two release tabs on the fan together to release it from the chassis.
3.
Remove the component as indicated.
To replace the component, reverse the removal procedure.
Power supply blank
CAUTION: For proper cooling, be sure that a component or a component blank is always
installed in each bay in the rear of chassis. When replacing a component or blank, leave the bay
empty for no more than 60 seconds. Failure to do so can disrupt airflow in the chassis.
To remove the component:
1.
Open the cable management arm (on page 22).
Removal and replacement procedures
32
2.
Remove the component as indicated.
To replace the component, reverse the removal procedure.
Power supply
CAUTION: For proper cooling, be sure that a component or a component blank is always
installed in each bay in the rear of chassis. When replacing a component or blank, leave the bay
empty for no more than 60 seconds. Failure to do so can disrupt airflow in the chassis.
To remove the component:
1.
Open the cable management arm (on page 22).
2.
Remove the component as indicated.
To replace the component, reverse the removal procedure.
Uplink module blank
Removal and replacement procedures
33
CAUTION: For proper cooling, be sure that a component or a component blank is always
installed in each bay in the rear of chassis. When replacing a component or blank, leave the bay
empty for no more than 60 seconds. Failure to do so can disrupt airflow in the chassis.
To remove the component:
1.
Open the cable management arm (on page 22).
2.
Remove the component as indicated.
To replace the component, reverse the removal procedure.
Rear blank
CAUTION: For proper cooling, be sure that a component or a component blank is always
installed in each bay in the rear of chassis. When replacing a component or blank, leave the bay
empty for no more than 60 seconds. Failure to do so can disrupt airflow in the chassis.
To remove the component:
1.
Open the cable management arm (on page 22).
Removal and replacement procedures
34
2.
Remove the component as indicated.
To replace the component, reverse the removal procedure.
HP Moonshot 1500 Chassis Management Module
CAUTION: For proper cooling, be sure that a component or a component blank is always
installed in each bay in the rear of chassis. When replacing a component or blank, leave the bay
empty for no more than 60 seconds. Failure to do so can disrupt airflow in the chassis.
CAUTION: Removing the Moonshot 1500 CM module results in the loss of remote management
connectivity for the chassis and both switches. Before removing the module, be sure no remote
sessions are in progress.
CAUTION: The Chassis UID flashes if a firmware update is occurring in the system. The HP
Moonshot 1500 Chassis Management Module should not be removed while a firmware update
is underway.
To remove the component:
1.
Open the cable management arm (on page 22).
2.
Disconnect all peripheral devices from the chassis.
Removal and replacement procedures
35
3.
Remove the component as indicated.
To replace the component, reverse the removal procedure.
Blanking panel
Remove the component as indicated.
To replace the component:
1.
Align the blanking panel.
Removal and replacement procedures
36
2.
If necessary, attach a cage nut to each side of the rack, then secure the blanking panel to the rack.
Switch module blank
CAUTION: For proper cooling, be sure that a cartridge or a cartridge blank is always installed
in each cartridge slot in the chassis. When replacing a cartridge, leave the cartridge slot empty
for no more than 30 seconds. Failure to do so can disrupt airflow in the chassis.
To remove the component:
1.
Extend the chassis from the rack (on page 23).
2.
Remove the access panel (on page 24).
3.
Remove the component as indicated.
Removal and replacement procedures
37
To replace the component, reverse the removal procedure.
Cartridge blank
CAUTION: For proper cooling, be sure that a cartridge or a cartridge blank is always installed
in each cartridge slot in the chassis. When replacing a cartridge, leave the cartridge slot empty
for no more than 30 seconds. Failure to do so can disrupt airflow in the chassis.
To remove the component:
1.
Extend the chassis from the rack (on page 23).
2.
Remove the access panel (on page 24).
3.
Remove the cartridge blank from the chassis.
To replace the component, reverse the removal procedure.
Front chassis blank
To remove the component:
1.
Extend the chassis from the rack (on page 23).
2.
Remove the access panel (on page 24).
Removal and replacement procedures
38
3.
Remove the component as indicated.
To replace the component, reverse the removal procedure.
Midplane cover
To remove the component:
1.
Power down the chassis (on page 21).
2.
Open the cable management arm (on page 22).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the chassis.
4.
Disconnect all peripheral devices from the chassis.
5.
Extend the chassis from the rack (on page 23).
6.
Remove the access panel (on page 24).
Removal and replacement procedures
39
7.
Use a T-15 Torx screwdriver to loosen the captive screws securing the midplane cover to the chassis,
and then remove the midplane cover.
To replace the component, reverse the removal procedure.
Fan louver
To remove the component:
1.
Power down the chassis (on page 21).
2.
Open the cable management arm (on page 22).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the chassis.
4.
Disconnect all peripheral devices from the chassis.
5.
Extend the chassis from the rack (on page 23).
6.
Remove the access panel (on page 24).
7.
Remove the midplane cover ("Midplane cover" on page 39).
Removal and replacement procedures
40
8.
Lift the fan louver out of the chassis.
To replace the component, reverse the removal procedure.
Fan cable
To remove the component:
1.
Power down the chassis (on page 21).
2.
Open the cable management arm (on page 22).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the chassis.
4.
Disconnect all peripheral devices from the chassis.
5.
Extend the chassis from the rack (on page 23).
6.
Remove the access panel (on page 24).
7.
Remove the midplane cover ("Midplane cover" on page 39).
8.
Disconnect the fan cable from each end of the midplane.
Removal and replacement procedures
41
9.
Disconnect each fan cable from the five fan connector ear pins, and then remove the fan cable.
To replace the component, reverse the removal procedure.
Rear backflow preventer
To remove the component:
1.
Power down the chassis (on page 21).
2.
Open the cable management arm (on page 22).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the chassis.
4.
Remove the fans directly above the bay to be serviced ("Fans" on page 31).
5.
Remove the uplink module or uplink module blank from the bay to be serviced.
Removal and replacement procedures
42
6.
Remove the HP Moonshot 1500 Chassis Management Module ("HP Moonshot 1500 Chassis
Management Module" on page 35).
7.
Extend the chassis from the rack (on page 23).
8.
Remove the access panel (on page 24).
9.
Remove the midplane cover ("Midplane cover" on page 39).
10.
Disconnect and remove the fan cable ("Fan cable" on page 41).
11.
Remove the four screws that secure the rear back-flow preventer to the chassis and slide the rear
back-flow preventer towards the midplane, tilting at an angle to remove.
To replace the component, reverse the removal procedure.
Bezel ear
To remove the component:
1.
Power down the chassis (on page 21).
2.
Open the cable management arm (on page 22).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the chassis.
4.
Disconnect all peripheral devices from the chassis.
5.
Extend the chassis from the rack (on page 23).
6.
Remove the access panel (on page 24).
Removal and replacement procedures
43
7.
Use a T-10 Torx screwdriver to remove the three screws securing the bezel ear to the chassis ear.
8.
Remove the right bezel ear.
Removal and replacement procedures
44
9.
Remove the left bezel ear.
10.
Disconnect the cable from the left bezel ear.
To replace the component, reverse the removal procedure.
Discovery Services midplane cable
To remove the component:
1.
Power down the chassis (on page 21).
2.
Disconnect the cable management arm (on page 22).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the chassis.
4.
Remove the chassis from the rack (on page 25).
Removal and replacement procedures
45
5.
Remove the access panel (on page 24).
6.
Remove the bezel ear ("Bezel ear" on page 43).
7.
Remove the midplane cover ("Midplane cover" on page 39).
8.
Remove the Discovery Services midplane cable cover to access the cable.
9.
Disconnect the Discovery Services midplane cable from the midplane and remove it from the chassis.
To replace the component, reverse the removal procedure.
Removal and replacement procedures
46
Front panel display
To remove the component:
1.
Power down the chassis (on page 21).
2.
Open the cable management arm (on page 22).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the chassis.
4.
Release the front panel display.
5.
Disconnect the front panel display cable and remove the front panel display.
To replace the component, reverse the removal procedure.
Removal and replacement procedures
47
Front panel display cable
WARNING: The chassis is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Always use either a lift that can handle the load of the product or at least four people to lift and
stabilize the product pieces during assembly, installation, or removal, especially when the
chassis is not installed in the rack. An additional person may be required to help align the
chassis if the chassis is installed higher than chest level.
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• HP recommends removing all installed components from the chassis before installing or
moving the chassis.
IMPORTANT: Make note of the cartridge and switch locations before removing them. The
cartridges and switches must be returned to their original locations.
To remove the component:
1.
Power down the chassis (on page 21).
2.
Open the cable management arm (on page 22).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the chassis.
4.
Disconnect all peripheral devices from the chassis.
5.
Remove each uplink module or uplink module blank.
6.
Remove the HP Moonshot 1500 Chassis Management Module ("HP Moonshot 1500 Chassis
Management Module" on page 35).
7.
Remove the fans ("Fans" on page 31).
8.
Remove the power supplies.
9.
Extend the chassis from the rack (on page 23).
Removal and replacement procedures
48
10.
Remove the access panel (on page 24).
11.
Remove each cartridge or cartridge blank from the chassis.
12.
Remove each switch module or switch module blank from the chassis.
13.
Remove the chassis from the rack (on page 25).
14.
Place the chassis on a flat, sturdy surface to support the chassis.
15.
Remove the front panel display ("Front panel display" on page 47).
16.
Remove the backplane assembly ("Backplane assembly" on page 50).
Removal and replacement procedures
49
17.
Disconnect and remove the front panel display cable from its connection on the system backplane
assembly.
To replace the component, reverse the removal procedure.
Backplane assembly
WARNING: The chassis is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Always use either a lift that can handle the load of the product or at least four people to lift and
stabilize the product pieces during assembly, installation, or removal, especially when the
chassis is not installed in the rack. An additional person may be required to help align the
chassis if the chassis is installed higher than chest level.
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• HP recommends removing all installed components from the chassis before installing or
moving the chassis.
IMPORTANT: Make note of the cartridge and switch locations before removing them. The
cartridges and switches must be returned to their original locations.
To remove the component:
1.
Power down the chassis (on page 21).
2.
Open the cable management arm (on page 22).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the chassis.
4.
Disconnect all peripheral devices from the chassis.
Removal and replacement procedures
50
5.
Remove each uplink module or uplink module blank.
6.
Remove the HP Moonshot 1500 Chassis Management Module ("HP Moonshot 1500 Chassis
Management Module" on page 35).
7.
Remove the fans ("Fans" on page 31).
8.
Remove the power supplies.
9.
Extend the chassis from the rack (on page 23).
10.
Remove the access panel (on page 24).
11.
Remove each cartridge or cartridge blank from the chassis.
Removal and replacement procedures
51
12.
Remove each switch module or switch module blank from the chassis.
13.
Remove the chassis from the rack (on page 25).
14.
Place the chassis on a flat, sturdy surface to support the chassis.
15.
Remove the midplane cover ("Midplane cover" on page 39).
16.
Pull up on the backplane release lever to disengage the backplane assembly.
Removal and replacement procedures
52
17.
Rotate the backplane assembly release lever down and slide the backplane assembly out of the chassis.
To replace the component, reverse the removal procedure. When replacing the backplane assembly, be sure
to hold the backplane assembly level and align it carefully with the guides.
Midplane assembly
WARNING: The chassis is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Always use either a lift that can handle the load of the product or at least four people to lift and
stabilize the product pieces during assembly, installation, or removal, especially when the
chassis is not installed in the rack. An additional person may be required to help align the
chassis if the chassis is installed higher than chest level.
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• HP recommends removing all installed components from the chassis before installing or
moving the chassis.
IMPORTANT: All components must be removed to service the midplane assembly.
IMPORTANT: Make note of the cartridge and switch locations before removing them. The
cartridges and switches must be returned to their original locations.
To remove the component:
1.
Power down the chassis (on page 21).
2.
Open the cable management arm (on page 22).
3.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the chassis.
4.
Disconnect all peripheral devices from the chassis.
Removal and replacement procedures
53
5.
Remove each uplink module or uplink module blank.
6.
Remove the HP Moonshot 1500 Chassis Management Module ("HP Moonshot 1500 Chassis
Management Module" on page 35).
7.
Remove the fans ("Fans" on page 31).
8.
Remove the power supplies.
9.
Extend the chassis from the rack (on page 23).
10.
Remove the access panel (on page 24).
11.
Remove each cartridge or cartridge blank from the chassis.
Removal and replacement procedures
54
12.
Remove each switch module or switch module blank from the chassis.
13.
Remove the chassis from the rack (on page 25).
14.
Place the chassis on a flat, sturdy surface to support the chassis.
15.
Remove the midplane cover ("Midplane cover" on page 39).
16.
Remove the backplane assembly ("Backplane assembly" on page 50).
17.
Disconnect and remove the fan cable ("Fan cable" on page 41).
18.
Remove the four screws from the bottom of the chassis, loosen the captive screws securing the midplane
assembly to the chassis, and then lift it up to access the cables.
Removal and replacement procedures
55
19.
Disconnect the cables from the midplane assembly.
20.
Remove the midplane assembly.
To replace the component, reverse the removal procedure.
When replacing the midplane cover, be sure to do the following:
•
Align the midplane assembly carefully with the provided guides.
•
Tilt the midplane cover towards the front of the chassis, and then down to align the screw holes.
•
Use a T-15 Torx screwdriver to tighten the captive screws that secure the midplane cover to the chassis.
Removal and replacement procedures
56
Troubleshooting
Troubleshooting resources
The HP Moonshot System Troubleshooting Guide provides procedures for resolving common problems and
comprehensive courses of action for fault isolation and identification, issue resolution, and software
maintenance on the HP Moonshot System. The document is available in the HP Moonshot Information Library
(http://www.hp.com/go/moonshot/docs).
Troubleshooting 57
Software tools and solutions
Product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
HP Moonshot iLO Chassis Management Firmware
HP Moonshot iLO Chassis Management Firmware is the gateway for aggregated chassis management on
the HP Moonshot System. As a single point of access to the chassis, iLO CM firmware enables you to
configure, update, and operate the HP Moonshot System through the GUI, CLI, IPMI, and remote serial
console access.
For more information, see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot
Information Library (http://www.hp.com/go/moonshot/docs).
HP Moonshot iLO CM Integrated Management Log
The iLO CM IML records hundreds of events and stores them in an easy-to-view form. The iLO CM IML
timestamps each event with 1-minute granularity. Logged events include fan, power supply, cartridge and
switch insertion, removal or failure events, temperature events, and firmware updates. To view recorded
events in the iLO CM IML, use the GUI or enter the show log iml all command in iLO CM firmware.
For more information, see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot
Information Library (http://www.hp.com/go/moonshot/docs).
HP Moonshot iLO CM Event Log
The iLO CM Event Log is an operating system-independent log that maintains a record of events by date and
time. Logged events include major events, such as a power outage or a reset, login events, node power
on/off events, configuration changes, and iLO CM firmware events. To view recorded events in the iLO CM
Event Log, use the GUI or enter show log ilo all command in iLO CM firmware.
For more information, see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot
Information Library (http://www.hp.com/go/moonshot/docs).
HP Insight Cluster Management Utility
HP Insight CMU is an efficient and robust hyperscale cluster lifecycle management framework and suite of
tools for large Linux clusters. A simple graphical interface enables an at-a-glance view of the entire cluster
across multiple metrics, provides frictionless scalable remote management and analysis, and allows rapid
software provisioning to all system nodes. HP Insight CMU makes cluster management more user friendly,
efficient, and error-free than if it were being managed by scripts, or on a node-by-node basis. HP Insight
CMU is highly flexible and customizable, offers both GUI and CLI interfaces, and is used to deploy a range
Software tools and solutions
58
of software environments, from simple compute farms to highly customized, application-specific
configurations.
For more information on HP Insight CMU features and links to technical documentation, QuickSpecs, and a
product demo, see the HP website (http://www.hp.com/go/cmu).
To download the product, go to the HP Software Depot (http://software.hp.com/). Click HP Insight
Management, then click Insight Cluster Management.
HP Moonshot Component Pack
HP Moonshot Component Pack is a comprehensive firmware solution tested on the HP Moonshot System and
delivered as a compressed file. The compressed file includes all the component files needed to update a
Moonshot System. Users deploy the firmware updates contained in the Moonshot Component Pack using the
included HP Smart Update Manager, or by using the iLO Chassis Manager GUI or CLI, or the HP Moonshot
switch module CLI. Download the latest pack from the HP website
(http://www.hp.com/go/moonshot/download).
HP Smart Update Manager
HP SUM is an application included with the Moonshot Component Pack that provides a web-based GUI for
installing and updating firmware on many HP products, including the HP Moonshot System. HP SUM has an
integrated discovery engine that finds the installed hardware and current versions of firmware in use on
nodes you identify. The application installs updates in the correct order and ensures that all dependencies
are met before deploying an update, and prevents an installation if there are version-based dependencies
that it cannot resolve.
The version of HP SUM included with each Moonshot Component Pack release is designed to be the best
solution for installing Moonshot System firmware updates. Always use the included version of HP SUM for
Moonshot System updates. For more information, see the HP Moonshot Component Pack Update Guide in
the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs).
Software tools and solutions
59
Component and LED identification
Chassis front panel LEDs and buttons
Item
Description
LED Status
1
Chassis power LED
Flashing green = The chassis is waiting to power on.
Green = Normal operation
Amber = Standby operation
Off = No power
2
Chassis health LED
Green = Normal operation
Flashing amber = Degraded condition
Flashing red = Critical condition
Off = No power
3
Chassis UID LED/button
Blue = Chassis ID is selected.
Flashing blue = System firmware update is in process.
Off = Chassis ID is not selected.
4
Cartridge health LEDs
Green = Normal operation
Amber = Standby mode
Flashing amber = Degraded condition
Flashing amber (All) = Moonshot 1500 CM module is not installed.
Flashing red = Critical condition
Off = Cartridge is not installed or no power exists.
5
Switch module A health
LED
Green = Normal operation
Flashing amber = Degraded condition
Flashing red = Critical condition
Off = Switch module is not installed or no power exists.
6
Switch module B health
LED
Green = Normal operation
Flashing amber = Degraded condition
Flashing red = Critical condition
Off = Switch module is not installed or no power exists.
Component and LED identification 60
Chassis front panel components
Item
Description
1
Bezel ear
2
Backplane assembly release lever
3
Serial label pull tab
4
Bezel ear
Chassis rear panel components
Item
Description
1
Fans (5)
2
Moonshot 1500 CM module
3
Uplink module A
4
Uplink module B (blank installed)
5
Power supply blank
6
Power supplies
Component and LED identification 61
Fan bay numbering
Fan LED
Status
Description
Off
The fan is working or the power is off.
Solid amber
The fan has failed.
Power supply bay numbering
Component and LED identification 62
Power supply LED
Status
Description
Off
•
•
•
Green
Power is present and main 12 V output is enabled.
No power to power supply units. Check the power cord.
Power is present. Standby output is on; output is disabled.
Power supply failure (includes overvoltage, overcurrent, and
overtemperature)
Uplink module connectors and LEDs
The uplink module is installed on the rear of the chassis in uplink module bay A or B. The uplink module LEDs
and components only operate as described in this section if the corresponding switch module is also
installed.
Component and LED identification 63
Uplink module bay identification
Moonshot-6SFP Uplink Module components
Item
Component
Description
1
Serial console port
For management
2
SFP+ ports X1–X6
1Gb or 10Gb Ethernet
SFP+ ports X1 through X6 support Ethernet traffic only.
SFP+ ports support the following pluggable Ethernet transceiver modules:
•
HP 1000BASE-T SFP
•
HP 1000BASE-SX SFP
•
HP 10GBASE-SR SFP+
•
HP 10GBASE-DAC SFP+
Any available port can be used to connect to the data center. Ensure the port is populated with supported HP
transceiver modules that are compatible with the data center port type.
Component and LED identification 64
Moonshot-6SFP Uplink Module LEDs and buttons
Item
Description
Status
1
Uplink module UID
LED/button
Solid blue = Switch module ID is selected.
Flashing blue = Switch module firmware
update is in progress.
Off = Switch module ID is not selected.
2
Uplink module health Green = Normal operation
LED
Flashing amber = Degraded condition
Flashing red = Critical condition
Off = No power
3
Uplink module link
LED
Solid green = Link
Off = No link
4
Uplink module
activity LED
Flashing green = Activity
Off = No activity
5
Reset button
Resets the switch module
Moonshot-4QSFP+ Uplink Module components
Item
Component
Description
1
Serial console port
For management
Component and LED identification 65
Item
Component
Description
2
QSFP+ ports Q1–Q4
40Gb Ethernet
QSFP+ ports Q1 through Q4 support Ethernet traffic only.
QSFP+ ports support the following pluggable Ethernet transceiver modules:
•
HP 40GBASE QSFP+ SR4
•
HP 40GBASE QSFP+ DAC
•
HP 40GBASE QSFP+ to 4x10G SFP+
•
HP QSFP+/SFP+ Adapter
Any available port can be used to connect to the data center. Ensure the port is populated with supported HP
transceiver modules that are compatible with the data center port type.
Moonshot-4QSFP+ Uplink Module LEDs and buttons
Item
Description
Status
1
Uplink module UID
LED/button
Solid blue = Switch module ID is selected.
Flashing blue = Switch module firmware
update is in progress.
Off = Switch module ID is not selected.
2
Uplink module health Green = Normal operation
LED
Flashing amber = Degraded condition
Flashing red = Critical condition
Off = No power
3
Uplink module link
LED
Solid green = Link
Off = No link
4
Uplink module
activity LED
Flashing green = Activity
Off = No activity
5
Reset button
Resets the switch module
Component and LED identification 66
Moonshot-16SFP+ Uplink Module components
Item
Component
Description
1
SFP+ ports X1–X16
1Gb or 10Gb Ethernet*
2
Serial console port
For management
*Ports X1–X16 support Ethernet traffic only.
The following cables and transceiver modules are supported:
•
HP 10GBASE DAC SFP+
•
HP 10GBASE-SR SFP+
•
HP 1000BASE-T SFP
•
HP 1000BASE-SX SFP
Use any available port to connect to the data center. Be sure the port is populated with a supported HP
transceiver module that is compatible with the data center switch port type. For a list of supported
transceivers, see the product QuickSpecs.
Moonshot-16SFP+ Uplink Module LEDs and buttons
Component and LED identification 67
Item
Description
Status
1
Reset button
Resets the switch module
2
Uplink module UID
LED/button
Solid blue = Switch module ID is selected.
Flashing blue = Switch module firmware
update is in progress.
Off = Switch module ID is not selected.
3
Uplink module health Green = Normal operation
LED
Flashing amber = Degraded condition
Flashing red = Critical condition
Off = No power
4
Bottom port
link/activity LED
5
Top port link/activity Off = No link
LED
Solid green = 10Gb link
Blinking green = Active 10Gb traffic
Solid amber = 1Gb link
Blinking amber = Active 1Gb traffic
Off = No link
Solid green = 10Gb link
Blinking green = Active 10Gb traffic
Solid amber = 1Gb link
Blinking amber = Active 1Gb traffic
HP Moonshot 1500 Chassis Management module LEDs and
buttons
Item
Description
Label
1
iLO CM management port link LED
iLO/MGMT
2
iLO CM management port activity LED
iLO/MGMT
3
iLO CM link port link LED
LINK
4
iLO CM link port activity LED
LINK
5
Moonshot 1500 CM module UID LED/button
—
6
Moonshot 1500 CM module health LED
—
Component and LED identification 68
HP Moonshot 1500 Chassis Management module components
Item
Description
Label
1
iLO CM management port (Ethernet)
iLO/MGMT
2
iLO CM link port (disabled by default)
LINK
3
Moonshot 1500 CM module HP APM port
RCM
4
Moonshot 1500 CM module diagnostic port
DEBUG
5
iLO CM management serial port
—
6
Moonshot 1500 CM module USB connector
—
7
Moonshot 1500 CM module MicroSD slot
—
Chassis internal components
Up to 45 cartridges and two switch modules can be installed in the HP Moonshot 1500 Chassis.
Component and LED identification 69
Cartridge slot and switch module bay identification
The chassis provides 45 cartridge slots (1-45) and two switch module bays (A-B).
Component and LED identification 70
Cartridge LEDs and buttons
Item
Description
Status
1
Cartridge power
LED/button
Green = Normal operation
Amber = Standby operation
Off = No power
2
Cartridge health LED
Green = Normal operation
Flashing amber = Degraded condition
Flashing red = Critical condition
Off = No power
3
Drive LED*
Green = Activity
Off = No activity
4
Cartridge UID LED/button
Blue = Cartridge ID is selected.
Flashing blue = Cartridge firmware
update is in progress.
Off = Cartridge ID is not selected.
5
Cartridge link
LED/button**
Flashing white = Cartridges are linked.
Off = Cartridge is not linked to other
cartridges.
* Depending on the cartridge installed, there might be 0, 1, or 2 drive LEDs.
** The cartridge link LED flashes for 10 seconds after the link button is pressed.
Component and LED identification 71
Switch module button, sensor, and LEDs
Item
Description
1
Switch module power Green = Normal operation
LED
Amber = Standby operation
Off = No power
Status
2
Switch module health Green = Normal operation
LED
Flashing amber = Degraded condition
Flashing red = Critical condition
Off = No power
3
Switch module uplink Green = Link
activity LED
Flashing green = Activity
Off = No activity
4
Switch module
Green = Link
downlink activity LED Flashing green = Activity
Off = No activity
5
Switch module UID
LED/button
Solid blue = Switch module ID is selected.
Flashing blue = Switch module firmware
update is in progress.
Off = Switch module ID is not selected.
6
Access panel sensor
Detects the presence of the access panel*
*The fan speed adjusts automatically when the access panel is installed or removed.
Component and LED identification 72
Specifications
Chassis environmental specifications
Specification
Value
Temperature range*
—
Operating
10°C to 35°C (50°F to 95°F)
Non-operating
-30°C to 60°C (-22°F to
140°F)
Maximum Wet bulb temperature
—
Operating
28ºC (82.4ºF)
Non-operating
38.7ºC (101.7ºF)
Relative humidity (non-condensing)** —
Operating
10% to 90%
Non-operating
5% to 95%
* All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1000 ft) to 3048
m (10,000 ft) is applicable. No direct sunlight allowed. Upper operating limit is 3,048 m (10,000 ft) or 70 kPa/10.1
psia. Upper non-operating limit is 9,144 m (30,000 ft).
** Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for
storage corresponds to a pressure minimum of 70 kPa (10.1 psia).
Chassis specifications
Specification
Value
Height
18.96 cm (7.46 in)
Depth
84.91 cm (33.43 in)
Width
44.33 cm (17.45 in)
Weight, fully loaded
81.65 kg (180.00 lb)
Weight, empty
43.09 kg (95.00 lb)
Specifications
73
Support and other resources
Before you contact HP
Be sure to have the following information available before you call HP:
•
Technical support registration number (if applicable)
•
Product name
•
Chassis serial number
•
Product identification number
•
Applicable error messages
•
Operating system type and revision level
To obtain product information, log in to iLO CM firmware and use the Show Chassis Info command. For
more information, see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot
Information Library (http://www.hp.com/go/moonshot/docs).
HP contact information
For United States and worldwide contact information, see the Contact HP website
(http://www.hp.com/go/assistance).
In the United States:
•
To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be
recorded or monitored.
•
If you have purchased a Care Pack (service upgrade), see the Support & Drivers website
(http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be resolved at the website,
call 1-800-633-3600. For more information about Care Packs, see the HP website
(http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html).
Support and other resources
74
Acronyms and abbreviations
CM
chassis manager
CMU
HP Insight Cluster Management Utility
CSR
Customer Self Repair
DAC
direct attach cable
HP APM
HP Advanced Power Manager
iLO
Integrated Lights-Out
IML
Integrated Management Log
IPMI
Intelligent Platform Management Interface
PDU
power distribution unit
RCM
Remote Console Module
SFP
small form-factor pluggable
SR
short range
Acronyms and abbreviations
75
SSH
Secure Shell
UID
unit identification
UPS
uninterruptible power system
Acronyms and abbreviations
76
Documentation feedback
HP is committed to providing documentation that meets your needs. To help us improve the documentation,
send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com).
Include the document title and part number, version number, or the URL when submitting your feedback.
Documentation feedback
77
Index
A
access panel 24, 26
activity LED 60
authorized reseller 74
B
backplane assembly 18, 50
backplane assembly release lever 61
bay numbering, fan 62
bay numbering, power supply 62
before you contact HP 74
bezel 43
bezel ear 43, 45, 61
blanking panels 36
blanks 33, 34, 36, 37, 38
button, UID 71
buttons, front panel 71
C
cable management arm 22
cable, Discovery services 45
cabling 45
cartridge blank 38
cartridge health LED 60, 71
cartridge link LED/button 71
cartridge power LED 71
cartridge slot numbering 70
cartridge UID LED/button 71
cartridges 18, 61
cautions 30, 31
chassis components 60, 61, 69, 70
chassis environmental specifications 73
chassis health LED 60
chassis management 58, 68, 69
chassis power LED 60
chassis specifications 73
chassis UID LED/button 60
chassis, extend from rack 23
chassis, remove from rack 25
CMU 58, 75
components 15, 21, 60, 61, 69
components, identification 15, 18, 60
components, mechanical 15
components, server 15
components, uplink module 64, 65, 67
contact information 74
contacting HP 74
CSR (customer self repair) 5
customer self repair (CSR) 5, 74
D
diagnosing problems 57
dimensions and weight 73
Discovery services cable 45
downloading files 74
drive health LED 71
E
electrostatic discharge 30
environmental requirements 73
event logs 58
extending chassis from rack 23
F
fan bay 62
fan cable 41
fan LED 62
fan louver 40
fans 18, 31, 61, 62
firmware upgrade utility, troubleshooting 57
front panel buttons 71
front panel components 60, 71
front panel display 18, 47, 48
front panel display cable 48
G
guidelines, troubleshooting 57
H
health LED 60, 68, 72
help resources 74
HP Advanced Power Manager 75
HP contact information 74
Index
78
HP Insight Cluster Management Utility 58
HP Management Packs 1.2 for MOM 2005,
troubleshooting 57
HP Moonshot 1500 Chassis Management
module 61, 68, 69
HP Moonshot 1500 Chassis Management module
LEDs and buttons 68
HP Moonshot Component Pack 59
HP Moonshot iLO Chassis Management Firmware 58
HP Smart Update Manager overview 59
HP technical support 5, 74
HP website 74
HP, contacting 74
I
illustrated parts catalog 15
iLO (Integrated Lights-Out) 30, 58
iLO CM link port activity LED 68
iLO CM link port link LED 68
iLO CM management port activity LED 68
iLO CM management port link LED 68
IML (Integrated Management Log) 58
installing the chassis 26
Integrated Management Log (IML) 58
L
LED identification 60
LED indicators 71
LED, cartridge health 71
LED, drive health 71
LED, health 60, 71, 72
LED, link 71
LED, power 71
LED, power on 71
LED, system power 71
LED, UID 71
LEDs 60, 71, 72
LEDs, drive 71
LEDs, front panel 60, 71
LEDs, power supply 63
LEDs, troubleshooting 57, 60
LEDs, unit identification (UID) 60, 72
LEDs, uplink module 63, 65, 66, 67
link LED 71
M
management module 35
management module connectors 68, 69
management module LEDs 68
mechanical components 15
midplane 18, 53
midplane cover 39
Moonshot 1500 CM module 18, 35, 61
Moonshot 1500 CM module health LED 68
Moonshot 1500 CM module LEDs and buttons 68
Moonshot 1500 CM module UID LED/button 68
P
part numbers 15
phone numbers 74
power down the chassis 21
power protection specifications 73
power supplies 61, 62
power supply 18, 32
power supply blank 32
power supply LEDs 63
power up the chassis 29
preparation procedures 21, 25
problem diagnosis 57
Q
QuickSpecs 58
R
rear panel components 61
removal and replacement procedures 21
replacement procedures 21
required information 74
required tools 21
resources 57, 74
S
safety considerations 30
safety information 30, 31
SAS drives 15
SATA drives 15
software 58
software resources 58
spare part numbers 15
specifications 73
specifications, environmental 73
static electricity 30
support 74
support and other resources 74
switch health LEDs 72
switch LEDs 72
switch module 18, 37
Index
79
switch module bay numbering 70
switch module blank 37
symbols on equipment 30
system components 18
T
technical support 5, 74
telephone numbers 74
troubleshooting 57
troubleshooting resources 57, 73
troubleshooting, firmware upgrade utility 57
U
UID button 68, 71
UID LED 68, 71
uplink module 18, 33, 63, 64, 65, 66, 67
uplink module blank 33
uplink module components 64, 65, 67
utilities 58
W
warnings 31
website, HP 74
weight 73
Index
80
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