Instructions for use
English, 1
This symbol reminds you to read this booklet.
Installation, 2-3-4-5
Unpacking and levelling
Connecting the electricity and water supplies
The first wash cycle
Technical data
Description of the Washer-dryer and
starting a wash cycle, 6-7
Control panel
Indicator lights
Starting a wash cycle
Wash cycles, 8
WDL 520 P/G/A/K
Table of wash cycles
Personalisation, 9
Setting the temperature
Setting the drying cycle
Detergents and laundry, 10
Detergent dispenser drawer
Preparing the laundry
Garments requiring special care
Load balancing system
Precautions and tips, 11
General safety
Care and maintenance, 12
Cutting off the water or electricity supply
Cleaning the Washer-dryer
Cleaning the detergent dispenser drawer
Caring for the door and drum of your appliance
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 13-14
Assistance, 15-16
!Keep this instruction manual in a safe place for future
reference. Should the appliance be sold, transferred or
moved, make sure the instruction manual accompanies the
washing machine to inform the new owner as to its operation and features.
!Read these instructions carefully: they contain vital
information on installation, use and safety.
Unpacking and levelling
! This is a separate part
of the polystyrene base
and should be removed
with the base.
! IMPORTANT check when
unpacking your machine.
1. Unpack the washing machine.
2. Check whether the washing machine has been damaged during transport. If this is the case, do not install it
and contact your retailer.
3. Remove the 4 protective screws and the rubber
bush with the respective
spacer, situated on the
rear of the appliance (see
also the installation leaflet).
4. Seal the gaps using the plastic plugs provided.
5. Keep all the parts: you will need them again if the
washing machine needs to be moved to another location.
!Packaging materials are not children’s toys.
Your machine may make a
considerable amount of noise
if the two front feet have not
been adjusted correctly.
1. Install the washing machine on a flat sturdy floor,
without resting it up against
walls, furniture cabinets or
2. If the floor is not perfectly level, compensate for any
unevenness by tightening or loosening the adjustable
front feet (see figure); the angle of inclination, measured according to the worktop, must not exceed 2°.
Levelling your appliance correctly will provide it with
stability and avoid any vibrations, noise and shifting during operation. If it is placed on a fitted or loose carpet,
adjust the feet in such a way as to allow enough room
for ventilation beneath the washing machine.
Electric and water connections
Connecting the water inlet hose
1. Connect the supply pipe
by screwing it to a cold
water tab using a
3/4 gas threaded connection (see figure).
Before performing the
connection, allow the water to run freely until it is
perfectly clear.
2. Connect the other end of
the water inlet hose to the
washing machine,
screwing it onto the appliance’s cold water inlet,
situated on the top righthand side on the rear of the
appliance (see figure).
3. Make sure there are no kinks or bends in the hose.
! The water pressure at the tap must be within the
values indicated in the Technical details table
(on the next page).
! If the water inlet hose is not long enough, contact a
specialist store or an authorised serviceman.
! Ensure that the supply taps are allowing water through. Old taps may seize in the closed position and thus
prevent water reaching the machine.
Connecting the drain hose
65 - 100 cm
Connect the drain hose,
without bending it, to a
draining duct or a wall
drain situated between
65 and 100 cm from the
• the supply voltage is included within the values indicated on the Technical details table
(see page 5);
• the socket is compatible with the washing machine’s plug. If this is not the case, replace the socket or the plug.
Your appliance is now supplied with a 13 amp fused plug
it can be plugged into a 13 amp socket for immediate
use. Before using the appliance please read the instructions below.
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
The drain hose may be
connected to an undersink trap. Before connecting the drain hose from
the machine ensure that
any blanks or removable
ends have been taken off
the spigot.
If it is place over the
edge of a basin or sink
be sure the free end of
the hose should not be
! We advise against the use of hose extensions; in case
of absolute need, the extension must have the same
diameter as the original hose and must not exceed 150
cm in length.
Ensure that if the drain hose is pushed into a standpipe, that the end does not go down more than 15cms
(6 inches). If the hose is pushed down too far, this may
cause the machine to self -syphon ie. continuously
empty as it is filling.
Electric connection
Before plugging the appliance into the mains socket,
make sure that:
• the socket is earthed and in compliance with the applicable law;
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA approved
fuse to BS 1362 should always be used, and the fuse
cover re-fitted. If the fuse cover is lost, the plug must
not be used until a replacement is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking or
the colour that is embossed in words on the base of the
plug. Replacements can be obtained directly from your
nearest Service Depot.
Removing the plug:
If your appliance has a non-rewireable moulded plug and
you should wish to re-route the mains cable through
partitions, units etc., please ensure that either:
the plug is replaced by a fused 13 ampere re-wearable
plug bearing the BSI mark of approval.
the mains cable is wired directly into a 13 amp cable
outlet, controlled by a switch, (in compliance with BS
5733) which is accessible without moving the appliance.
Disposing of the plug:
Ensure that before disposing of the plug itself, you
make the pins unusable so that it cannot be accidentally
inserted into a socket.
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in
accordance with the following code:
Green & Yellow Earth
• the socket is able to sustain the appliance’s maximum power load indicated in the Technical details table (see page 5);
As the colours of the wires in the lead may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E or
or coloured Green or Green & Yellow.
Connect Brown wire to terminal marked L or coloured
Connect Blue wire to terminal marked N or coloured
If a 13 amp plug (BS 1363) is used it must be fitted with
a 13 amp fuse, either in the plug or adaptor or at the
distribution board.
If you are in any doubt about the electrical supply to
your machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in accordance
with the following code:
13 ampere fuse
Disposing of the appliance:
When disposing of the appliance please remove the plug
by cutting the mains cable as close as possible to the plug
body and dispose of it as described above.
! The Washer-dryer should not be installed in an outdoor environment, not even when the area is sheltered,
because it may be very dangerous to leave it exposed to
rain and thunderstorms.
! When the Washer-dryer is installed, the mains socket
must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or dangerously compressed.
! The power supply cable must only be replaced by an authorised serviceman.
Warning! The company denies all liability if and when
these norms are not respected.
The first wash cycle
Once the appliance has been installed, and before you
use it for the first time, run a wash cycle with detergent
and no laundry, using the wash cycle 1.
Technical data
WDL 520 P/G/A/K
width 59.5 cm
height 85 cm
depth 53.5 cm
from 1 to 7 kg for the wash programme
from 1 to 5 kg for the drying programme
please refer to the technical data plate
fixed to the machine
Water connections
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 52 litres
Spin speed
up to 1200 rotations per minute
Energy rated
Wash: programme 1; temperature 60°C;
using a load of 7 kg.
Drying: first drying cycle performed with
2 kg load, by selecting the
dryness level.;
the second drying cycle performed with
5 kg load, by selecting the
dryness level.
according to
EN 50229
This appliance conforms to the following
EC Directives:
- 2004/108/EC (Electromagnetic Compatibility)
- 2006/95/EC (Low Voltage)
- 2002/96/EC
Description of the Washer-dryer and
starting a wash cycle
Control panel
ON/OFF button
indicator light
Detergent dispenser drawer
button with
indicator light
buttons with
indicator lights
Detergent dispenser drawer: used to dispense detergents and washing additives (see “Detergents and
ON/OFF button: switches the Washer-dryer on and off.
WASH CYCLE knob: programmes the wash cycles. During
the wash cycle, the knob does not move.
FUNCTION buttons with indicator light: used to select the
available functions. The indicator light corresponding to
the selected function will remain lit.
TEMPERATURE knob: sets the temperature or the cold
wash cycle (see “Personalisation”).
DRYING knob: used to set the desired drying programme (see “Personalisation”).
WASH CYCLE PROGRESS indicator lights: used to monitor the progress of the wash cycle.
The illuminated indicator light shows which phase is in
DOOR LOCKED indicator light: indicates whether the
door may be opened or not (see next page).
START/PAUSE button with indicator light: starts or
temporarily interrupts the wash cycles.
N.B. To pause the wash cycle in progress, press this
button; the corresponding indicator light will flash
orange, while the indicator light for the current wash
cycle phase will remain lit in a fixed manner. If the DOOR
indicator light is switched off, the door may
be opened (wait approximately 3 minutes).
To start the wash cycle from the point at which it was
interrupted, press this button again.
Standby mode
This washing machine, in compliance with new energy
saving regulations, is fitted with an automatic standby
system which is enabled after about 30 minutes if no
activity is detected. Press the ON-OFF button briefly
and wait for the machine to start up again.
Indicator lights
The indicator lights provide important information.
This is what they can tell you:
Wash cycle phase indicator lights
Once the desired wash cycle has been selected and has begun,
the indicator lights switch on one by one to indicate which
phase of the cycle is currently in progress.
Door locked indicator light
If this indicator light is on, the appliance door is locked to
prevent it from being opened accidentally; to avoid any
damage, wait for the indicator light to switch off before you
open the appliance door (wait approximately 3 minutes).
! If the START/PAUSE indicator light (orange) flashes
rapidly at the same time as the function indicator light,
this indicates a problem has occurred (see “Troubleshooting”).
End of wash cycle
Note: as soon as a drying level
or time period has been set,
this indicator light illuminates
to indicate that the selected
wash cycle will be followed by
a drying phase.
Note: during the “Drain” phase, the indicator light corresponding to the “Spin” cycle phase will illuminate.
Function buttons and corresponding indicator lights
When a function is selected, the corresponding indicator
light will illuminate.
If the selected function is not compatible with the programmed wash cycle, the corresponding indicator light will
flash and the function will not be activated.
If a function which is incompatible with another function
selected previously, only the most recent selection will
remain active.
Starting a wash cycle
1. Switch the washing machine on by pressing the ON/OFF button. All the indicator lights will turn on for a few seconds,
then only the indicator lights relative to the selected programme settings will remain lit and the START/PAUSE indicator light will flash.
2. Load the laundry and close the door.
3. Set the WASH CYCLE knob to the desired programme.
4. Set the washing temperature (see “Personalisation”).
5. Set the drying cycle if necessary (see “Personalisation”).
6. Measure out the detergent and washing additives (see “Detergents and laundry”).
7. Select the desired functions.
8. Start the wash cycle by pressing the START/PAUSE button and the corresponding indicator light will remain lit in a
fixed manner, in green.
To cancel the set wash cycle, pause the machine by pressing the START/PAUSE button and select a new cycle.
9. At the end of the wash cycle the
indicator light will switch on. The DOOR LOCKED indicator light will switch off,
indicating that the door may be opened (wait approximately 3 minutes). Take out your laundry and leave the appliance
door ajar to make sure the drum dries completely. Switch the Washer-dryer off by pressing the ON/OFF button.
Wash cycles
Table of wash cycles
Wash cycles
Description of the wash cycle
Max. Max.
temp. speed Drying
Max. load
Essentials cycles
Cottons: extremely soiled whites.
Cottons (1): heavily soiled whites.
Cottons (2): lightly soiled whites and delicate colours.
Cottons: heavily soiled whites and resistant colours.
Coloureds Cottons (3): lightly soiled and delicate colours.
Synthetics: heavily soiled resistant colours.
Fastwash 60': to refresh lightly soiled garments quickly (not
suitable for wool, silk and clothes which require washing by hand).
Special cycles
Baby cycle: heavily soiled delicate colours.
Ready to wear (*)
Wool: for wool, cashmere, etc.
11 Cottons
12 Synthetics
13 Wool
10 Silk: for garments in silk and viscose, lingerie.
Drying cycles
Partials wash cycles
A Rinse Fast
B Spin Fast
C Pump out
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration
can vary according to factors such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.
For all Test Institutes:
1) Test wash cycle in compliance with regulation EN 50229: set wash cycle 1 with a temperature of 60°C.
2) Long wash cycle for cottons: set wash cycle 1 with a temperature of 40°C.
3) Short wash cycle for cottons: set wash cycle 3 with a temperature of 40°C.
(*) Ready to Wear
This cycle was designed to wash and dry lightly soiled small loads quickly. By selecting this cycle it is possible to
wash and dry a maximum load of 1 kg in just 60 minutes.
! Please note, this is an automatically programmed wash and dry cycle, therefore it is not possible to manually set a drying time or drying level in conjunction with this cycle.
! Please note, the Drying indicator illuminates only during the drying phase of the cycle, not when the cycle is first selected.
This function interrupts the wash programme, and the washing is left to soak in water before the appliance is drained.
It can only be used with programme 10 (Silk) and helps to prevent the formation of creases.
To complete the cycle press the START/PAUSE button.
Setting the temperature
Turn the TEMPERATURE knob to set the wash temperature (see Table of wash cycles).
The temperature may be lowered, or even set to a cold wash ( ).
The Washer-dryer will automatically prevent you from selecting a temperature which is higher than the maximum value
set for each wash cycle.
Setting the drying cycle
Table of Drying times (guideline values)
Turn the DRYING knob to set the desired drying type.
Cupboard Henger Iron
Load type
load (kg) dry
Two options are available:
A - Based on time: from 40 to 180 minutes.
Clothing of diffe5
B - Based on the how damp the clothes are once they Cotton rent sizes, Terry
have been dried:
Iron : slightly damp clothes, easy to iron.
Synthe- Sheets, Shirts, Py3
: dry clothes to put away.
jamas, socks, etc.
Cupboard : very dry clothes, recommended for towelling and bathrobes.
Knitwear, PulloWool
If your laundry load to be washed and dried is much
vers. etc.
greater than the maximum stated load (see adjacent
table), perform the wash cycle, and when the cycle is complete, divide the garments into groups and put some of them
back in the drum. At this point, follow the instructions provided for a “Drying only” cycle. Repeat this procedure for the
remainder of the load.
N.B: when the drying is complete there is a cooling period, even though the DRYING knob is in the
Drying only
Turn the WASH CYCLE knob to one of the drying settings (11-12-13) according to the type of fabric, then select the
desired drying duration using the DRYING knob.
The various wash functions available with this Washer-dryer will help to achieve the desired results, every time.
To activate the functions:
1. Press the button corresponding to the desired function;
2. the function is enabled when the corresponding indicator light is illuminated.
Note: If the indicator light flashes rapidly, this signals that this particular function may not be selected in conjunction
with the selected wash cycle.
Slow Spin (1200-600)
By selecting this function, reduces the spin speed.
! This function may not be used in conjunction with wash cycles 8, 10, 11, 12, 13, C.
Mini load
This function is recommended for when the load of laundry is equal to half, or less than half, of the maximum recommended load (see Table of wash cycles).
! This function may not be used in conjunction with wash cycles 5, 8, 11, 12, 13, B, C.
Extra rinse
By selecting this function, the efficiency of the rinse is increased and optimal detergent removal is guaranteed. It is
particularly useful for sensitive skin.
! This function may not be used in conjunction with wash cycles 8, 11, 12, 13, B, C.
Super Wash
Because a greater quantity of water is used in the initial phase of the cycle, and because of the increased cycle duration, this function offers a high-performance wash.
! This function may not be used in conjunction with wash cycles 5, 8, 9, 10, 11, 12, 13, A, B, C.
Detergents and laundry
Detergent dispenser drawer
Garments requiring special care
Good washing results also depend on the correct dose
of detergent: adding too much detergent will not necessarily result in a more efficient wash, and may in fact a
build up on the inside of your appliance and contribute
to environmental pollution.
Baby cycle: this wash cycle 6 can be used to remove the
soiling typically caused by babies, while ensuring that all
detergent is removed from nappies in order to prevent
the delicate skin of babies from suffering allergies.
The cycle has been designed to reduce the amount
of bacteria by using a greater quantity of water and
optimising the effect of special disinfecting additives
added to the detergent.
At the end of the wash cycle, the machine will slowly
rotate the drum to prevent the formation of creases;
to end the cycle press the START/PAUSE button.
Shirts: use special wash cycle 7 to wash shirts in various
fabrics and colours.
It guarantees maximum care is taken of the garments
and minimises the formation of creases.
Wool: all wool garments can be washed using programme
9, even those carrying the “hand-wash only”
For best results, use special detergents and do not
exceed 1,5 kg of laundry.
Silk: use special wash cycle 10 to wash all silk garments.
We recommend the use of special detergent which has
been designed to wash delicate clothes.
Curtains: fold curtains and place them in a pillow case
or mesh bag. Use wash cycle 10.
! Do not use hand washing detergents because these
create too much foam.
Open the detergent dispenser drawer and pour
in the detergent or washing additive, as follows.
! Do not pour detergent into the middle compartment (*).
Detergent should only be poured into the compartment 1.
compartment 1: Detergent for the wash cycle (powder
or liquid)
For best results liquid detergent should be poured in
the dispenser immediately before the start of the programme.
compartment 2: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
Preparing the laundry
• Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from whites.
• Empty all garment pockets and check the buttons.
• Do not exceed the listed values, which refer to the
weight of the laundry when dry:
Durable fabrics: max. 7 kg
Synthetic fabrics: max. 3 kg
Delicate fabrics: max. 2 kg
Wool: max. 1,5 kg
Silk: max. 1 kg
How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1200 g
1 towel 150-250 g
Load balancing system
Before every spin cycle, to avoid excessive vibrations
and to distribute the load in a uniform manner, the drum
rotates continuously at a speed which is slightly greater
than the washing rotation speed. If, after several attempts, the load is not balanced correctly, the machine
spins at a reduced spin speed. If the load is excessively
unbalanced, the Washer-dryer performs the distribution
process instead of spinning. To encourage improved load
distribution and balance, we recommend small and large
garments are mixed in the load.
Precautions and tips
! This Washer-dryer was designed and constructed in
accordance with international safety regulations. The
following information is provided for safety reasons and
must therefore be read carefully.
General safety
• This appliance was designed for domestic use only.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
- Do not dry unwashed items in the tumble dryer.
- Items that have been soiled with substances such
as cooking oil, acetone, alcohol, petrol, kerosene, spot
removers, turpentine, waxes and wax removers should
be washed in hot water with an extra amount of detergent before being dried in the tumble dryer.
- Items such as foam rubber (latex foam), shower
caps, waterproof textiles, rubber backed articles and
clothes or pillows fitted with foam rubber pads should
not be dried in the tumble dryer.
- Fabric softeners, or similar products, should be
used as specified by the fabric softener instructions.
- The final part of a tumble dryer cycle occurs without
heat (cool down cycle) to ensure that the items are
left at a temperature that ensures that the items will
not be damaged.
WARNING: Never stop a tumble dryer before the end
of the drying cycle unless all items are quickly removed
and spread out so that the heat is dissipated.
• Do not touch the machine when barefoot or with wet
or damp hands or feet.
• Do not pull on the power supply cable when unplugging the
appliance from the electricity socket. Hold the plug and pull.
• Do not open the detergent dispenser drawer while the
machine is in operation.
• Do not touch the drained water as it may reach extremely high temperatures.
• Never force the porthole door. This could damage the safety
lock mechanism designed to prevent accidental opening.
• If the appliance breaks down, do not under any circumstances access the internal mechanisms in an
attempt to repair it yourself.
• Always keep children well away from the appliance
while it is operating.
• The door can become quite hot during the wash cycle.
• If the appliance has to be moved, work in a group of two
or three people and handle it with the utmost care. Never
try to do this alone, because the appliance is very heavy.
• Before loading laundry into the Washer-dryer, make
sure the drum is empty.
• During the drying phase, the door tends to get quite hot.
• Do not use the appliance to dry clothes that have been washed with flammable solvents (e.g. trichlorethylene).
Do not use the appliance to dry foam rubber or similar elastomers.
Make sure that the water tap is turned on during the drying cycles.
• Disposing of the packaging materials: observe local
regulations so that the packaging may be re-used.
• The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment, requires that old household electrical appliances must not be disposed of in the normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimise the recovery and recycling of the materials they contain and reduce the impact on human health and the environment. The crossed out “wheeled bin” symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected. Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance.
Care and maintenance
Cutting off the water and electricity supplies
• Turn off the water tap after every wash cycle. This
will limit wear on the hydraulic system inside the
Washer-dryer and help to prevent leaks.
To access the pre-chamber:
1. using a screwdriver,
remove the cover panel
on the lower front part of
the washing machine (see
• Unplug the Washer-dryer when cleaning it and during
all maintenance work.
Cleaning the Washer-dryer
The outer parts and rubber components of the appliance can be cleaned using a soft cloth soaked in lukewarm soapy water. Do not use solvents or abrasives.
2. unscrew the lid by rotating it anti-clockwise(see
figure): a little water may
trickle out. This is perfectly normal;
Cleaning the detergent dispenser drawer
Remove the dispenser
by raising it and pulling it
out (see figure).
Wash it under running
water; this operation
should be repeated frequently.
3. clean the inside thoroughly;
4. screw the lid back on;
5. reposition the panel, making sure the hooks are securely in place before you push it onto the appliance.
Checking the water inlet hose
Caring for the door and drum of your appliance
• Always leave the porthole door ajar in order to prevent unpleasant odours from forming.
Check the inlet hose at least once a year. If there are
any cracks, it should be replaced immediately: during the
wash cycles, water pressure is very strong and a cracked hose could easily split open.
Cleaning the pump
! Never use second-hand hoses.
The Washer-dryer is fitted with a self-cleaning pump
which does not require any maintenance. Sometimes,
small items (such as coins or buttons) may fall into the
pre-chamber which protects the pump, situated in its
bottom part.
! Make sure the wash cycle has finished and unplug
the appliance.
Your Washer-dryer could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure
that the problem cannot be solved easily using the following list.
Possible causes / Solutions:
The machine does not switch on.
• The appliance is not plugged into the socket fully, or not enough to make contact.
• There is no power to the socket, or the fuse has blown in the mains plug.
The wash cycle does not start.
• The door is not closed properly.
• The ON/OFF button has not been pressed.
• The START/PAUSE button has not been pressed.
• The water tap has not been turned on to allow water to flow into the machine.
• The ‘DELAY TIMER’ has been selected.
The machine does not dry.
• Check the 2 sections above.
• The ‘DRY’ selector knob is in the
The clothes are too hot when the
drying cycle is finished.
• A cooling-down period is always added to the end of each drying cycle. If
the clothes appear too hot to handle leave the door open to allow to cool
further before removing from the machine.
The machine does not fill with water or
the indicator light for the first wash
cycle stage flashes rapidly.
• The water inlet hose is kinked.
• The water inlet hose is not connected to the water supply.
• The water pressure is too low.
• The water tap has not been turned on to allow water to flow into the machine.
• There is no water supply to the house.
• The inlet valve filter is blocked.
• The START/PAUSE button has not been pressed.
The machine continuously fills with
water and continually drains away
or Water left in the drum
or Stuck on wash.
• The top of the drain hose is too low - It must be fitted at a height between
65 and 100 cm from the floor (see “Installation”).
• The drain hose is connected incorrectly to the sink trap allowing water to
run into the machine, the drain hose must be positioned higher than the
bottom of the sink to prevent water flowing down the drain hose.
• The end of the drain hose has been pushed too far down the standpipe, the
‘U’ bracket should be fitted 100 mm from the end of the drain hose.
The machine does not drain or spin
(error lights flashing).
• The Pump filter is blocked - (see Care & Maintenance).
• The drain hose is kinked.
• New Installation - The blanking cap or spigot has not been removed if connected under a sink.
• The drain hose or sink trap is blocked.
The wash programme takes too long.
• Programme times will vary due to water pressure, the incoming water temperature and if the wash load goes out of balance. This will increase the programme time
accordingly (see ‘The machine wont spin properly’ below) - (Most Common Cause!).
The machine vibrates a lot during the
spin cycle.
• The feet have not been adjusted, enabling the machine to rock.
• New Installation - Either the Transit Bolts including the plastic spacers, or the
Polystyrene Packaging have not been removed when installing the machine.
• The machine is trapped between cabinets and/or walls.
• The load is in a slight out of balance condition and machine is spinning, but at a lower speed.
The machine is noisy.
• There will always be some motor, pump and drum noise during spin.
The machine wont spin properly.
• Out of Balance detected when attempting to go into a spin cycle - If this
happens the machine will continue to try to repeat the distribution of the
load required before the machine will go into higher spin speeds - This will
increase the programme time accordingly. This is a safety feature to prevent damage. Out of Balance can be caused by washing a single heavy item
(eg duvet, quilt, etc). - Try the programme again using a different load.
The machine leaks from the
• The dispenser drawer is blocked with detergent and requires cleaning.
• The water pressure is too high and requires turning down - turn down the
tap on the water supply pipe slightly and try again.
• The machine is tilting forwards - It must be level when in its final position.
The machine leaks (other than dispenser). • The fill hose is loose, check both the cabinet and tap ends.
• The fill hose is tight but still leaks, if so replace the rubber washers, or the
fill hose is missing the rubber washer.
• The drain hose is not fixed in properly.
The ‘START/PAUSE’ indicator light
illuminates Orange and the function
indicator lights flash rapidly.
• Switch off the machine and unplug it, wait for approximately 1 minute and
then switch it back on again If the problem persists contact the Technical
Assistance Service.
The machine smells.
• The machine requires a service wash. Run a 90 degree wash cycle with detergent and no laundry.
The machine door cannot be
• The door will not open until the door lock indicator light goes out shortly
after the program has finished.
• If there is no power to the machine you need to perform the manual unlocking procedure (see Precautions & Tips).
Door Seal damaged at the bottom.
• The door seal has drainage holes at the bottom - This is normal.
The water level is too low when the
machine is washing.
• The water level is correct if it can be seen at the bottom of the door.
There is too much foam.
• The detergent is not suitable for machine washing (it should display the text
‘for washing machines’ or ‘hand and machine wash’ or the like).
• Too much detergent was used - less detergent is required in soft water.
After completing the programme, or
before starting a programme, the machine has turned itself off (no lights).
• To comply with new energy saving regulations the machine is fitted with an
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate the machine, it can then either be switched off or a new programme
• Your washing machine contains sensors that monitor progress during the wash
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/progress).
Normally, if your machine successfully completes the cycle, there is unlikely
to be anything wrong!
Remember, you will be charged for a service call for problems caused by incorrect installation, as listed above.
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as machine washable.
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown
repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective
because of either workmanship or materials, we will, at our discretion, either repair or replace the
appliance at no cost to you.
This guarantee is subject to the following conditions:
The appliance has been installed and operated correctly and in accordance with our operating and maintenance instructions.
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any person not authorised by us.
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
Damage resulting from transportation, improper use, neglect or interference or as a result of improper installation.
Replacement of any consumable item or accessory . These include but are not limited to: plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you
registering your appliance with us and the parts being fitted by one of our authorised engineers. There
will be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply
call our registration line on 08448 24 24 24 (ROI 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint
Service Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or,
where necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will
replace your machine or, if you prefer, give you your money back.
11/2012 - Xerox Fabriano
After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its working life than
us - the manufacturer.
Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and
1000 fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts
guarantee you must register your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17
Recycling & Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right
to use quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts
separately to ensure that the appliance can no longer be plugged into a mains socket, and the door
cannot be locked shut.