HRG Series DVR Helpful Network Setup Tips Application Note The following instructions are intended to provide helpful tips for setting up HRG DVRs to operate over networks for remote access. DVR Configuration (DHCP example) 1. Ensure that all appropriate power and data connections have been made between your HRG DVR and your network devices. 2. Find your HRG DVR’s unique MAC address (on the DVR), and write it down. To find the MAC address: Go to Menu Settings Network (General tab). 3. Select DHCP in the Network Setup menu of your DVR. To select DHCP: Go to Menu Settings Network (General tab). 4. Setup your ports in the Network Setup menu of your DVR. To setup your ports: Go to Menu Settings Network (Advanced tab) HOST/OTHERS Set (Button). TIP! If you start with a network port with a zero on the end (for example, 8100, 3200, 6750), then you can add 1 to each required port (for example, server port = 8100, http port = 8101). This makes it easier to keep track of your ports. 5. 6. Set your router for DHCP reservation by MAC address. This guarantees that your DVR (based on its fixed and unchanging MAC address) will always be assigned the same specific IP address. Note Please contact the manufacturer of your router for router support. Note The IP address you choose to reserve for your HRG DVR must currently be available. It cannot be reserved for or assigned to any other device on your network. Set up port forwarding on your router to forward incoming connections from WAN-based clients, through the ports you set up in step 4, to the IP address you reserved for your HRG DVR in step 5. WAN-based clients include remote web viewers, mobile remote viewing apps, and multi-site software. Document 800-12970 – Rev A – 10/2012 TIP! Forward a range of 10 port values for any given DVR, even if the DVR isn’t using all of them. It’s possible that future DVR firmware versions might make use of additional ports. Forwarding a range of 10 port values will leave "room" to accommodate those future port numbers. For example, forward ranges such as 8100-8109, 3200-3209, or 6750-6759. But be sure that all of the ports you have configured on your DVR fall within the range you are forwarding. See step 4. Note If you find that the range you configured in step 4 is not available on the router, (for example, it is already in use by another pre-existing port forwarding rule), find another free port range, and use that. If you do have to select a different port range for your port forwarding rule, then remember to go back and update step 4 with port numbers that are in that range. 7. Reboot your HRG DVR. a. Click ShutDown on the main Menu. The ShutDown window appears. b. Click Reboot. Note 8. If practical, also power cycle your network equipment. After the DVR has rebooted, go to Menu Settings Network (Network Status tab) on the DVR. The IP address should be the address you configured the router to assign to your DVR (in step 5). 9. Test your network setup by configuring a remote client to connect to your DVR from outside your network via the WAN (i.e. the internet). You will need to obtain your WAN address from your router or from a computer connected to the same network as your HRG DVR. www.honeywellvideo.com +1.800.323.4576 (North America only) HVSsupport@honeywell.com Document 800-12970 – Rev A – 10/2012 © 2012 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice. Revisions or new editions to this publication may be issued to incorporate such changes.