Owner`s Manual - Four Winds Spas

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Dear Valued Customer,
Thank you for your purchase of a Four Winds Spa. We are sure you will have years of
enjoyment with your quality spa. Relaxing from a busy day, reconnecting with loved ones or just
enjoying the massaging jets you will find that mind and body are soothed and rejuvenated.
Enclosed in this manual you will find valuable information on the proper installation by your
Four Winds Spas Authorized Dealer, along with operating instructions and helpful tips on how to
enjoy your new Four Winds Spa.
Also enclosed in this manual is a warranty card that should be filled out and returned to the
factory so that we may register your purchase and enter your information into our database.
(Your data will not be sold to any outside parties)
We wish to thank you for your purchase of a Quality Four Winds Spa.
Sit back and “Relax, you’ve earned it”.
Sincerely,
The Four Winds Spas Team
2
Manual Overview
Page
Contents
4-7
Important Safety Warnings
8
General Guidelines for Site Preparation
9
Electrical Requirements
10-13
Electrical Installation Instructions
14
Servicing your own spa and Understanding Spa Controls
15
Beginning Startup Procedures
16
Troubleshooting
17
Setting Filtration Cycles
18
Recommendations for Maintenance
19-20
Codes, Meanings and Actions Required
21
Chemical Instructions
22
Other Warnings
3
IMPORTANT SAFETY WARNINGS
1. READ
AND FOLLOW ALL INSTRUCTIONS
2. DANGER - Do not lay across the foot well. Always, sit in an upright position.
3. WARNING - To reduce the risk of injury, do not permit children to use this product
unless they are closely supervised.
4. CAUTION - Water temperature may rise when jets are operating on “high” speed for
extended duration.
5. A bonding lug has been provided on the outside of the Equipment Package electrical
control box. The lug permits the connection of No. 8 AAWG (8.42mm^2) solid copper
bonding conductor between the Equipment Module and all other electrical equipment
and exposed metal in the vicinity, as may be needed to comply with local regulations.
6. WARNING - This unit must be hardwired only to supply circuit that is protected
by ground fault circuit interrupter (GFCI) see diagram. Such a GFCI is required by
most building codes and should be provided by the installer and must be tested before
each use. Consult GFCI manufacturers’ instructions for correct testing and operation.
7. The electrical supply for this product must include a suitable rated switch or circuit
breaker to open all ungrounded supply conductors to comply with the National Electrical
Codes. The disconnection means must be readily accessible to the tub occupant but
installed at least 5 feet (1.5M) from spa water.
8. Spas must be installed with drainage for electrical equipment compartment.
9. Be sure the water always flows freely from the hydrotherapy jets within the spa. Any
blockage or restriction of this water flow by persons or objects may damage system
components, create an electrical shock hazard, and or cause water damage to the surrounding
area.
10. To avoid damage to the pump(s) and heater, the Equipment must never be operated unless
the spa is filled with water.
WARNING: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT
SUPERVISION.
WARNING: DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE
INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.
WARNING: PEOPLE USING MEDICATIONS AND/OR HAVING AN ADVERSE MEDICAL
HISTORY SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA OR HOT TUB.
11. WARNING - Extreme caution must be exercised to prevent unauthorized access by
children. To avoid accidents, ensure that children cannot use this spa unless they are supervised
at all times.
12. WARNINGS -WATER TEMPERATURE. Never heat your spa water
above 104 F (40 C). If you do, it could cause serious health hazards.
13. DANGER-RISK OF ELECTRICAL SHOCK. Install at least 5 feet
(1.5m) from all metal surfaces. (A spa may be installed within 5 feet of metal surfaces if each
4
metal surface is permanently connected by a minimum No. 8 AWG(8.4 mm^2) solid copper
conductor attached to the wire connector on the terminal box that is provided for this purpose.)
14. DANGER - RISK OF ELECTRICAL SHOCK. Do not permit any
electrical appliance such as a light, telephone, radio, or television within 5 feet (1.5m) of a spa.
15. WARNING
- Water temperature in excess of 38°C may be injurious to your health.
16. WARNING - Pregnant or possibly pregnant women should consult a physician before
using a spa or hot tub.
17. WARNING
- Do not use a spa or hot tub immediately following strenuous exercise.
18. WARNING - Prolonged immersion in a spa or hot tub may be injury to your health.
19. WARNING - To avoid injury exercise care when entering or exiting the spa or hot
tub.
20. DANGER – RISK OF INJURY. The suction fittings in this spa are sized to
match the specific water flow created by the pump. Should the need arise to replace the suction
fittings or the pump, be sure that the flow rates are compatible. Never operate spa if the suction
fittings are broken or missing. Never replace a suction fitting with one rated less than the flow
rate marked on the original fitting.
21. The ideal temperature of your spa or hot tub should be between 95 and 104°F (35-40°C).
This range is not only healthier but will also result in easier care of your spa.
22. Since excessive water temperatures have a high potential for causing fetal damage during the
early months of pregnancy, pregnant or possibly pregnant women should limit spa temperatures
to 100°F or less.
23. Before entering a spa, the user should measure the water temperature with an accurate
thermometer since the tolerance of water temperature regulating devices may vary as much as +/5 degrees.
24. The use of alcohol, drugs, or medication before or during spa use may lead to
unconsciousness with the possibility of drowning.
25. Persons suffering from obesity or with a medical history of heart disease, low or high
blood pressure, circulatory system problems or diabetes should consult a physician before using
a spa.
26. Persons using medication should consult a physician before using a spa since some
medication may induce drowsiness while other medication may affect heart rate, blood pressure
and circulation.
27. Because occasional users of the spa may not be aware of all the potential risk associated with
spa usage, they should be made aware of these Important Safety Instructions.
28. CHEMICAL SAFETY - Play it safe with chemicals.
29. Maintain sanitizer level of 3-5 PPM of bromine or chlorine.
30. Do not mix chemicals with each other before adding them to the water. Add only one
chemical at a time.
31. Never add concentrated liquid chemicals directly to the water. Always dilute chemicals in a
large plastic bucket or pail before adding them.
32. When diluting chemicals, always add them to the water. Never add water to the chemicals.
5
33. Always dilute the chemical slowly and evenly before adding into the water. Never add any
chemical, diluted or otherwise, into any skimmer device.
34. Always store chemicals according to the manufacturer’s label directions and keep them out
of reach of children.
35. A green colored terminal or a terminal marked G, GR, Ground, Grounding, or the symbol* is
located inside the supply terminal box or Compartment. To reduce the risk of
electric shock, this terminal must be connected to the grounding means provided in the
electric supply service panel with a continuous copper wire equivalent in size to the circuit
conductors supplying this equipment. *IEC Publication 417, Symbol 5019.
36. At least two lugs marked “BONDING LUGS” are provided on the external surface or on the
inside of the supply terminal box or compartment. To reduce the risk of electric
shock, connect the local common bonding grid in the area of the hot tub or spa to these
terminals with an insulated or bare copper conductor not smaller than No. 8 AWG.
37. All field-installed metal components such as rails, ladders, drains or other similar hardware
within 5’ of the spa or hot tub shall be bonded to the equipment grounding bus
with copper conductors not smaller than No. 8 AWG.
STEREO SPA SAFETY INSTRUCTIONS
A. “CAUTION” - Risk of Electric Shock. Do not leave compartment door open.
Self closing door provided.
B. “CAUTION”
components.
- Risk of Electric Shock. Replace components only with identical
C. “WARNING” - Prevent Electrocution. Do not connect any auxiliary components (for
example cable, additional speakers, headphones, additional audio / video components, etc.) to the
system.
D. Do not service this product yourself as opening or removing covers may expose you to
dangerous voltage or other risk of injury. Refer all servicing to qualified service personal.
SAVE THESE INSTRUCTIONS.
6
IMPORTANT SAFETY WARNINGS
Hyperthermia
WARNING: THE USE OF ALCOHOL OR DRUGS CAN GREATLY
INCREASE THE RISK OF FATAL HYPERTHERMIA IN HOT TUBS AND
SPAS
LA CONSOMMATION DI ALCOOL ou DE DROGUE AUGMENTE
CONSIDERABLEMENT
LES RISQUES D’HYPERTHERMIE MORTELLE DANS
UNE CUVE DE RELAXATION.
The causes, symptoms, and effects of hyperthermia may be described as follows.
Hyperthermia occurs when the internal temperature of the body reaches a level
several degrees above the normal body temperature of 37 C.
The Symptoms of Hyperthermia Include:
Dizziness
Fainting
Drowsiness
Lethargy
Increase in Internal Body Temperature
The Effects of Hyperthermia Include:
Unawareness of Impending Danger
Failure to Perceive Heat
Failure to Recognize the Need to Exit Spa
Physical Inability to exit Spa
Fetal Damage in Pregnant Women
Unconsciousness Resulting in a Danger of Drowning
7
General Guidelines for Site Preparation
Requirements for Access:
The size of the actual spa you choose will of course determine the amount of space needed to
move the spa from the street to its final resting area. Be sure to measure all gate and door
openings, also look for any vertical obstructions such as roof overhangs and power lines.
Also consider trees, shrubs, deck railings, etc. You will need at least 1ft clear either side of the spa.
Inside Installation:
(We
do not recommend installing hot tubs inside, and any damage caused by leaks or any other
concerns are not covered) If you are installing the spa indoors, make sure that there are no areas
with dimension limitations such as ceilings, stairs, hallways, and walls based on the size of the spa
you chose. Also make sure that the floor in the area the spa is placed will handle the weight. Water
weighs just over 8lbs per gallon so consider the filled weight of your spa including the weight of
users.
Pad and Surface requirements:
We require a 3 to 4” completely flat reinforced concrete surface. When a spa is completely
filled and has occupants, it can weigh several tons so care has to be taken when placing on any
surface other than solid concrete 3 to 4” thick. Therefore when placing on a deck, balcony or
indoors, you must make sure that the surface can offset at least 100 lbs per square foot. Your
dealer is not usually qualified to make judgments on weight bearing abilities of structures,
so always consult a qualified professional in that area of expertise.
Spa Placement
When deciding where to place the spa in the area you have available you should think of:
1. Where the electricity will come into the spa, where you will enter the area, and where you
will enter the spa.
2. Will there be access to all sides of the spa for future service? Note: If you choose to place the
spa in a place where any side is covered and access is limited, if you need any kind of service
whether warranty or regular pay that requires additional time to gain access, you will most
likely be assessed additional fees for service.
3. Also consider if you will be using a cover lift. For a side mount style, you will need about
24” of space roughly off the side that your cover will come back on. If you have limited
space there are other types of lifts available that can lift the cover without needing any space
outside of the spa. If you are placing your spa under a roof you will need at least the width of
half of your cover plus 6” from the top of your spa to the bottom of the roof to have access to
open the spa cover. If you choose to place your spa into an area that has a structure built
around it any damage caused by that spa is not covered by the warranty. Example: leaks that
damage carpet in a room or a wood floor, etc….
You should have a disconnect at the spa for all applications which should be
located within sight from equipment.
8
Electrical Requirements
It is the responsibility of the Spa owner to make sure that all electrical connections are made by a
Qualified Electrician in accordance to the National Electrical Code and/or any local or State
Electrical Codes that may be enforceable at the time of installation. All connections must be
made in accordance with the wiring Diagram/ Instructions inside the Spa Control Pack.
Please have your electrician read the following instructions carefully before
attempting installation of spa wiring.
*Always be sure that power is not applied to circuits while performing any electrical work.
**You can locate your incoming wire anywhere in the cabinet that is close to the source of the
incoming electricity and run it through the cabinet to the spa pack.
Seal around the conduit that you placed through the hole in the side panel.
All 120 Volt capable spas require a Dedicated 15 AMP GFCI service connection. An optional 15
Amp GFCI 12ft cable is available from Four Winds Spas. Never use an extension cord to run
your spa. Meeting this standard may require you to have your standard receptacle and/or circuit
breaker upgraded by a Licensed Electrician. National Electrical Code 680-42
For 230 Volt spas, 1 and 2 pump spas require a Dedicated 50 AMP service and 3 and 4 pump
spas require 60 AMP GFCI service connections with a 6/3 AWG (Four Wire) All Copper
Conductors. National Electrical Code 422-20.
**Note: EU spas require 32 Amp R.C.D. with a 6 or 8/2 AWG (Three Wire) All Copper
Conductors. Code also requires a disconnect that is readily accessible to spa users, but at least 5
feet from spa.
We recommend using 230Volt Connections in all spas that are 230Volt capable to conserve
electricity by getting the most use from the heater element. All of our spa equipment is designed
to operate on 60Hz alternating current. The exception is EU models that are designed to operate
on 50Hz.
9
Electrical Installation Instructions
A copper bonding lug connector has been provided on the Spa Control Pack to allow for
connection to local ground points. A 6 AWG copper ground wire is required and must be
connected securely to a grounded metal structure item such as a cold water pipe or the main
ground lug inside of the connecting electrical panel.
1. A green colored terminal or a terminal marked G, GR, Ground, Grounding, or the symbol * is
located inside the supply terminal box or Compartment. To reduce the risk of electric shock,
this terminal must be connected to the grounding means provided in the electric supply
service panel with a continuous copper wire equivalent in size to the circuit conductors
supplying this equipment. *IEC Publication 417, Symbol 5019.
2. A bonding lug has been provided on the outside of the Equipment Package electrical control
box. The lug permits the connection of No. 8 AWG (8.42mm2) solid copper bonding
conductor between the Equipment Module and all other electrical equipment and exposed
metal in the vicinity, as may be needed to comply with local regulations.02895224
3. All field-installed metal components such as rails, ladders, drains or other similar hardware
within 5 feet of the spa or hot tub shall be bonded to the equipment grounding bus with
copper conductors of No. 8 AWG.
4. This unit must be hardwired only to supply circuit that is protected by ground fault circuit
interrupter (GFCI). A GFCI is required by all building codes and should be provided by the
installer and must be tested before use. Consult GFCI manufacturers’ instructions for correct
testing and operation.
5. The electrical supply for this product must include a suitable rated switch or circuit breaker to
open all ungrounded supply conductors to comply with the National Electrical Codes. The
disconnection means must be readily accessible to the tub occupant but installed at least 5
feet (1.5M) from spa water.
6. Spas must be installed with drainage for electrical equipment compartment.
7. Do not permit any electrical appliance such as a light, telephone, radio, or television within 5 feet
(1.5m) of a spa.
*Note: Connections made improperly, or the use of wire gauge sizes for power connection
which are too small, may continually blow fuses in the spa control pack, may damage the
internal electrical controls and components, and/or may be unsafe and in any case will VOID the
spa Warranty.
10
Electrical Installation Instructions
GFCI Breaker Concerns
If after you wire your spa and apply power, the GFCI breaker will not stay engaged, the GFCI
breaker is not wired correctly. Check the GFCI breaker wiring chart following this section and
verify that all of your connections are correct. Generally if the breaker will not stay engaged, it is
a wiring problem on the neutral wire. **Note: The neutral and the ground wire cannot touch
anywhere in the line between the GFCI breaker and the spa.(See wiring schematic included) The
white neutral wire from the spa control system must go to the Load Neutral (bottom of breaker).
50 Amp Service For 1- 2 Pump Spas
11
60 Amp Service For 3- 4 Pump Spas
60
12
13
Servicing your own spa:
Four Winds Spas does not recommend that you service this spa but if you choose to open the spa
electrical panel and service the spa yourself, always assume that there is power (230Volts) to the
system, unless you have verified with a test meter that there is no power to the panel. There are
generally no user serviceable parts inside this panel unless you have proper training. If you are
not properly trained, call your selling dealer for service. If they will not help you, then call Four
Winds Spas technical service.
Understanding Spa Controls and Features
Air Valve: This valve(s), when turned to the right, will add air to the jets that are connected to
that particular valve. This extra air will add power to the jets and offer a more vigorous massage.
There are generally 2 or more of these valves, each working a different set of jet seats. Some
two and three pump spas may have 3 or more of these valves. When not in use, we recommend
that you keep these valves closed to cut down on the chance of foaming.
Diverter Valve: The diverter valve (if equipped) splits the power of a pump between two sets of
jets or a set of jets and a Master Massage jet or jets. This is a very large valve.
Bullet Style Jet: These jets offer a straight water stream and this type cannot be adjusted for
direction or strength.
Main Jets: These jets come in various sizes and jet types. The single hole directional style can
be adjusted to point in a particular direction and the whirly two hole style will push water out in
a circular pattern. These jets can be power adjusted from full power to off by turning the outside
body of the jet.
Handrail Waterfall: (If Equipped) This waterfall can be used as an access handle to assist with
entrance into the spa. Caution: Do not put full body weight on the handle. It is designed to be an
assist handle only.
LED Light System: (If equipped) The system offers several options including a series of steady
light colors and variations of constant change in light colors. The light system has LED bulbs in
each light assembly with a master light in the position of the main spa light that will also change
colors with the rest of the system.
Outside Spa Drain: This drain is a small black port mounted on the bottom of the spa side
panel. See the Recommendations for Periodic Maintenance below for instructions on how to
operate the drain.
14
Beginning Startup Procedures
Once your spa is properly wired and ready to start, fill the spa up with water. Generally you will
fill the spa up to the bottom of the highest set of neck jets in the spa or about 6 inches above top
of the floating filter housing ring. Remember this level will rise as people get into the spa, so you
just want to get the water to a level that will keep it from splashing out with people in the spa.
Next watch the topside control panel and it will show you either a PR or Priming Mode feature.
Either way touch the pump button designated for the main 2 speed pump to test the pump for
water movement. If you have water movement, touch the next pump button if equipped and
verify movement. Repeat the same procedure until all pumps are moving water. Then watch for
the heat indicator to come on the topside.
Note: All 110V spas or any spa set in the 15 Amp mode will only heat with the two speed pump only on
low speed.
Once the heat light is verified to be on, your spa is heating. Two and Three pump USA spas will
heat about 6-9 degrees per hour. One pump USA 230V spas will heat about 4-7 degrees per hour
and 120V spas will heat about 2-3 degrees per hour. One & Two pump EU spas will heat about
4-6 degrees per hour. All of these times are approximate.
If your spa has a PR or Priming Mode code on the topside, it will take 4 to 6 minutes for it to go
into the regular heating mode. 1 and 2
Cold Weather Startup:
If you spa arrives and the environment where the spa is to be placed is 40ºF or below, your
Professional Installer will need to put a small ceramic heater or light bulb inside the spa cabinet
to thaw out the water that may be left inside the pumps BEFORE STARTING YOUR SPA. If
your Professional Installer starts the spa and all pump fuses blow, the pumps may have frozen
water in them. Four Winds Spas makes every effort to remove as much water from water testing
as possible before shipping, but it is impossible to remove all water from a spa plumbing system,
therefore this step is crucial before starting your spa.
Hot Weather Use:
If you choose to shut your spa down for the warmer seasons of the year you should drain as
much water as possible, clean the spa shell and keep the cover in place. We recommend that you
keep the spa running through this season and just turn the temperature down to a more
comfortable range or change the system to sleep mode, and avoid automatic filtration between
10am and 5pm. Avoid F6, F8, FC filter cycle setting. A spa will last longer if it is allowed to run
all of the time.
Cold Weather Use:
Because it is impossible to remove all water from your spa we recommend that you never shut
your spa down and drain the water during the cold seasons if you live in an area where freezing
would be a possibility. Freeze damage is not a covered repair. If your spa stops heating during
the cold seasons, it is your responsibility to protect the spa from damage until repairs can be
made. To protect your spa, you can put a heat light bulb or a small ceramic heater inside the spa
cabinet and place the door back over the opening. Contact your selling dealer for
recommendations for winterizing and service.
15
Trouble Shooting
If you need service, you should call your selling dealer first. If you are installing your spa and
your electrician is still onsite they can check the information below for help.
If Your Spa Will Not Run Upon Initial Startup:
If after you wire your spa and apply power, the spa will not run or the top side control will not
light, you should first have the electrician check voltage at the spa control system. It is easy to
blow fuses when first wiring a new spa if you accidentally put the wires in the wrong place, or
touch anything powered in the spa control pack to ground. There is a main safety fuse in the pack
that is designed to protect the whole board from a miss wire. This fuse is usually a 3/10 amp
fuse. (That means less than one amp) Fuses and miss wired boards are not covered by Warranty.
If a pump will not run:
You could have blown a fuse. See Cold Weather Startup if it’s cold outside when spa is installed.
Most VS series packs like the VS300 and VS501 have one pump fuse. The three pump packs like
the EL2KM3 & EL8KP4&5 have three to four pump fuses. These fuses cannot be checked in the
230V circuit. Your Professional Installer will need to remove them and perform an “ohm”
check across them.
*Note:
These fuses can be acquired at most Lowe’s or Home Depot and are SC or SLC 30.
**Four Winds Spas, or its authorized service centers will not be held responsible for
damage to spa and/or components caused by improperly wired spas or any personal injury
related to an owners attempt to repair a spa. Replacement costs will be the responsibility of
the spa owner.
If the spa is running but not heating:
If your spa has worked and heated before with no problem and it suddenly is dropping
temperature, check first to be sure you haven’t accidentally put the controls in the economy
mode or sleep mode. On most controls you can touch the warm button then the light or mode
button, to select your 3 different modes if equipped.
ST = Standard mode – The spa will filter as set and heat as needed
EC = Economy mode – The spa will filter as set and only heat during the filtration modes
SL = Sleep mode – Will maintain 20º below set temperature during the filtration modes
**Note: Instructions to adjust the filter cycle times is found in the Timing Your Filtration Cycle
section.
If your spa is running continuously:
Check your preset filter cycle setting as you may be on a longer filtration setting than needed.
16
Setting Filtration Cycles
Timing your filtration cycles:
7 minutes after the power is turned on to your spa, your automatic filtration will start. It will
filter on low speed for 2 hours or until water temp reaches preset level. Then 12 hours later, the
spa will start its automatic filtration for another 2 hours. Overall the best time frames for
filtration are 7:00 am – 9:00 am and 7:00 pm – 9:00 pm. Avoid your spas automatic filtration
between 10:00 am – 5:00 pm in July and August, being it is the hottest part of the day. To set
your spa filtration time to filter between certain hours first be sure you are on proper cycle,
generally F2 or FIL2 then shut off the breaker to your spa and when you power up the breaker to
your spa the filtration cycle will start 7 minutes later. Checking the filtration cycle can be done
from your top side control by pushing the warm button once then pushing the main jet button
once, this will allow you to preview what cycle you are on. If you are on a longer setting than
needed push the warm button to scroll through the cycles till you return to the proper setting.
The spa control system may take up to 12 hours to accept the change made or you can shut of the
breaker to the spa for a minute and then power the breaker back on which will then retain the last
change you made.
Three and four pump control systems allow you to set the filtration by pushing Time then Mode
which allows you to set the time clock to your area. Following the time settings will be Filter 1
AM filtration, push the warm button to select AM start time of 7:00 AM push Mode save and it
will proceed to Filter 1 end time of 9:00 AM then press Mode to save, follow the same
instructions for the PM filter cycle and set the start time at 7:00 PM and end time at 9:00 PM.
Pressing the Mode button afterwards will exit the programming and the display will return to the
actual temperature reading. You do not have to shut breaker off to the spa on this system.
17
Recommendations for Maintenance
Chemical Maintenance:
It is very important that you maintain the correct level of chemicals in your spa. Otherwise, you
run the risk of damaging the jets and the heating elements, as well as encouraging cloudy water
and skin and eye irritations. Also remember that chemical damage is not covered under warranty.
Please refer to Chemical Safety Instructions at the back of the manual for further instructions.
Cover: Clean the cover with soap and water once per month to remove things like tree sap and
dirt.
Side Panels: Wash the side panels periodically with water.
Spa Shell: When you change the water, wipe the shell down with Fast Orange or some other
biodegradable cleaner and rinse the shell out and drain the water out or vacuum it out of the foot
well.
Water: Replace the water 2 to 6 months based on your amount of use, personal preference, or
dealer recommendations.
To drain your spa: Grab the handle on the cap with pliers and pull it straight out, then turn it
about 1/4 turn to the left and then pull it out about 3”.. This will lock the tube into place so you
can remove the cap and not lose any water. Then attach a water hose to the tube and push the
tube in about half way and drain the water as needed. After finishing, simply pull the tube back
out 1 inch, remove the hose, install the cap and push the tube back in until it stops. Then twist the
tube to the right and push it the rest of the way back in to hide away.
Filter: Clean the filter once a month by backwashing with garden hose or placing it in the
dishwasher but do not allow it to go through the drying cycle of dishwasher. Replace the filter
once a year.
To remove your filter: Never try to remove your spa filter lid, basket or cartridge while spa
pump is running. Turn spa breaker off. If you have a screw filter remove the floating weir tube
and counter clock wise unscrew the filter and remove. If you have a drop in filter turn the
telescopic lid counter clock wise ¼ turn to remove, lift out the filter basket to remove filter.
Reverse the process for installation. If your basket and lid will not lock, your filter cartridge is
either not sitting in the housing properly or the basket is not sitting on the filter cartridge
properly.
18
Codes, Meanings and Actions Required
Code*
Meaning
None
No message on display. Power The control panel will be
has been cut off to the spa.
disabled until power returns.
Spa settings will be preserved
until next power up.
Temperature unknown.
After the pump has been
running for 2 minutes, the
temperature will be displayed.
“Overheat” – The spa has shut DO NOT ENTER THE
down. One of the sensors has
WATER. Remove the spa
detected 118°F at the heater.
cover and allow water to cool.
Once the heater has cooled,
reset by pushing any button. If
spa does not reset, shut off the
power to the spa and call your
dealer or service organization.
“Overheat” – The spa has
DO NOT ENTER THE
shut down. One of the sensors WATER. Remove the spa
has detected that the spa water cover and allow water to cool.
is 110°F at the heater.
At 107°F, the spa should
automatically reset. If spa
does not reset, shut off the
power to the spa and call your
dealer or service organization.
“Ice” – Potential freeze
No action required. The
condition detected.
pump(s) will automatically
activate regardless of spa
status.
Spa is shut down. The sensor
If the problem persists, contact
that is plugged into the Sensor your dealer or service
“A” jack is not working.
organization. (May appear
temporarily in an overheat
situation and disappear when
the heater cools.)
Spa is shut down. The sensor
If the problem persists, contact
that is plugged into the Sensor your dealer or service
“B” jack is not working.
organization. (May appear
temporarily in an overheat
situation and disappear when
the heater cools.)
- HH
OH
IC
SA
SB
Action Required
19
Code*
Meaning
Action Required
SNS
Sensors are out of balance.
If alternating with spa
temperature, it may just be a
temporary condition. If
flashing by itself, spa is shut
down.
A significant difference
between temperature sensors
has been detected. This could
indicate a flow problem.
If the problem persists, contact
your dealer or service
organization.
HL
LF
DR
DY
Persistent low flow problems.
(Displays on the fifth
occurrence of “HL” message
within 24 hours.) Heater is
shut down, but other spa
functions continue to run
normally.
Possible inadequate water,
poor flow, or air bubbles in
detected in the heater. Spa
is shut down for 15 minutes.
Inadequate water detected
in heater.(Displays on third
occurrence of “DR” message.)
Spa is shut down.
Check water level in spa.
Refill if necessary. If the
water level is okay, make sure
the pumps have been primed.
If problem persists, contact
your dealer or service
organization.
Follow action required for
“HL” message. Heating
capability of the spa will not
reset automatically; you
may press any button to reset.
Check water level in spa.
Refill if necessary. If water
level is okay, make sure the
pumps have been primed.
Press any button to reset, or
this message will
automatically reset within 15
minutes. If problem persists,
contact your dealer or service
organization.
Follow action required for
“DR ” message. Spa will not
automatically reset. Press any
button to reset.
*Note: Not all codes pertain to all spas.
20
Chemical Instructions:
Important numbers of reference:
-Maintain Total Alkalinity level of 80 – 120 PPM.
-Maintain sanitizer level of 3.0 – 5.0 PPM for bromine or 1.5 – 3.0 PPM for chlorine.
-Maintain Ph level of 7.2 to 7.8.
-Maintain calcium hardness level of 100 – 250 PPM.
Recommended items to purchase:
-Ph test strips
-Spa Up and Spa Down, or Ph Balance
-Nature 2 sanitizer stick or Spa Frog sanitizing system
-Spa Defender
-Calcium Booster
It is important to first maintain the total alkalinity levels at 80 – 120 PPM. Total alkalinity is the
ability to control Ph levels. To do this, you will need Spa Up and Spa Down. Once you are sure
your total alkalinity levels are within the correct range, you then need to maintain correct Ph
levels of 7.2 to 7.8. For this you will need Ph test strips and either Spa Up and Spa Down or Ph
Balance. You should also maintain the correct sanitizer level to disinfect the spa and keep the
water smelling fresh. This can be done with a Nature 2 sanitizer stick or Spa Frog. The correct
sanitizer level is 3.0 – 5.0 PPM for bromine or 1.5 – 3.0 PPM for a chlorine system. You will
also need to maintain your calcium hardness levels at 100 – 250 PPM. You can use your test
strips to measure it. Calcium hardness is sometimes called total hardness and is simply a measure
of the minerals in your water including calcium and magnesium. If you do not have enough
hardness, your spa will draw from other metals such as copper, aluminum and iron in the heating
elements, pump seals and internal components. If your spa has too much hardness, this will
encourage scale formation and cloudy water. We recommend you fill your spa with water from a
softener, especially if you think your tap water is too hard. There is no known way to decrease
calcium hardness, but Spa Defender is a good way to prevent against scale formation. If the
calcium level is too low, you can use Calcium Booster.
Additional notes:
1. Do not mix chemicals with each other before adding them to the water. Add only one
chemical at a time.
2. Never add concentrated liquid chemicals directly to the water. Always dilute chemicals in a
large plastic bucket or pail before adding them.
3. When diluting chemicals, always add them to the water. Never add water to the chemicals.
4. Always dilute the chemical slowly and evenly before adding into the water. Never add any
chemical, diluted or otherwise, into any skimmer device.
5. Always store chemicals according to the manufacturer’s label directions and keep them out of
reach of children.
6. It is recommended to maximize efficiency of the chemicals that you change the water in your
spa every 3 months.
21
WARNINGS!
DANGER RISK OF PERSONAL INJURY OR DEATH
Never Operate the spa if a suction fitting, suction cover, filter, filter lid or weir assembly are
broken, damaged or missing.
DANGER RISK OF SEVERE INJURY OR DROWNING!
Entrapment may occur if hair is entangled, knotted or snagged in a suction drain or filter lid, or
weir assembly. This has been reported in persons who when submerging themselves
underwater, allowing hair to come close and/or within the reach of the suction fittings,
suction covers, filter, filter lid or filter weir.
Children are at risk for hair entrapment if swimming under water. Never allow children to play
or get near the suction fittings, suction covers, filter, filter lid or filter weir.
DANGER DO NOT BLOCK!
DO NOT BLOCK THE SUCTION COVERS FOR ANY REASON
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