Roper Washing Machine Repair Manual

UseAndCare+
l-F71 r
A Note to You ... ...... ... .... 2
Washer Safety .... ....... .... 3
Parts and Features . ...... 4
Operating Your
Washer ............ V...... ....... . 5
Caring for Your
Washer .. .. ... ......... ...... ..... 9
Laundry Tips . ... .. ....... .. 10
Removing Stains . ....... 14
Troubleshooting
.... .. ... 17
Requesting Assistance
or Service .. .... ..... ...... ... 19
Warranty .......__.............20
l-800-447-6737
Call us with question8 or comments.
ONE SPEED AUTOMATIC WASHER
Part No. 3363649
MODELS RABZl32D
RAB3132D
A Note to You
Thank
you for
buying
a Ropefl
appliance.
Roper appliances give you all the functionality of name brand appliances at a value price. To
ensure you enjoy years of trouble-frw operation, we developed this Use and Care Guide. It
contains valuable information about how to operate and maintain your appliance properly and
safely. Please read it carefulfy. Also, please complete and mail the Ownership Registration
Card provided with your appliance. This card helps us notify you about any new information
on your appliince.
Please
record
your
model’s
information.
Whenever you call to request service on
your appliance, you need to know your
complete model number and serial number.
You can find this information on the model
and serial number plate (see diagram on
page 4 for location of plate).
Please also record the purchase date of
your appliance and your dealer’s name,
address, and telephone number.
Keep this book and the sales slip together
I
2
Call our toll-free
24 hours a day.
number
Model Number
Serial Number
Purchase Date
Dealer Name
Dealer Address
Dealer Phone
in a safe place for future
reference.
1-800-447-6737
1
Washer Safety
Your
safety
is important
to us.
This guide contains safety statements under
warning symbols. Please pay special
attention to these symbols and follow any
instructions given. Here is a brief explanatbn of the symbol.
IMPORTANT
SAFH-Y
INSTRUCTIONS
reduce the risk of fire, electrical shock, or injury when using
your washer, follow basic precautions including the following:
Read all instructions before using your
washer.
l Do not machine wash or machine dry
items cleaned, washed, soaked in, or
spotted with wax, paint, gasoline, oil, or
other flammable fluids. The fumes can
create a fire hazard or explosion. Always
hand wash and line dry items containing
these materials.
l Flammable fluids (drycleaning
solvents,
kerosene, gasoline, etc.) should not be
used or stored in or near your washer. Do
not add flammable fluids to your wash
water. These substances give off vapors
that can create a fire hazard or explosion.
l Do not allow children to operate, play
with, or crawl on or inside your washer.
Supervise children closely when your
washer is used near them.
l Before your washer is removed from
service or discarded, remove the lid to
prevent accidental entrapment.
@Afterstarting a cycle, do not reach into
the basket unless the Cycle Control
Knob is pushed in and all motion stops.
@Donot tamper with the controls.
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If your hot water has not been used recently (usually 2 weeks or longer), hydrogen gases may build up in your water
heater and your hot water pipes.
HYDROGEN GAS IS EXPLOSIVE.
To prevent injury or damage, before
using your washer, turn on all hot water
faucets and allow water to run for several
minutes. This will allow gases to escape.
Do not smoke or use any open flame
near your faucet while it is open.
Please ...
l Have only a qualified person install, repair, or replace parts on washer.
l Maintain washer properly.
l Protect washer from the weather and
keep it where the temperature will not fall
below freezing.
l Install and level washer on a floor that
can support the weight.*
l Connect washer to the correct 3-prong
outlet, electriial supply, water supply,
and drain.*
l Ground washer properly.*
‘See the Installation Instructions.
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- SAVE THESE INSTRUCTIONS
1Jnderstanding
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your
-
responsibilities
Store laundry aids and other materials in a
cool, dry place where children cannot reach
them (in a locked cabinet if possible).
Read and follow instructions on packages
of detergent and laundry aids, especially
warnings and precautions.
Do not wash or dry items that are soiled with
vegetable or cooking oil. These items may
contain some oil after laundering. Due to the
remaining oil, the fabric may smoke or catch
fire by itself.
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Do not use chlorine bleach and ammonia
or acids (such as vinegar or rust remover)
in the same wash. Hazardous fumes
can form.
Unplug power supply cord before attempting to service your washer.
Do not machine wash fiberglass materials.
Small particles can stick to fabrics washed
in following toads and cause skin irritation.
3
Parts and Features
The parts and features of your washer are illustrated on this page. Become familiar with all
parts and features before using your washer.
Page references are included nex-t to some features. Refer to those pages for more information about the features.
Load l lze
;;YOr\
Cycle control
knob
(P-6)
Toll-f me
Liquid chlorine
bleach diepen-r’
(P- ‘3)
Agitator
--
Model and serial
-number
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4
Available
on some models
plate
(under lid)
-
Basket
-
Tub
Operating
Your Washer
To obtain the best washing results, you must operate your washer properly. This section
gives you this important information. Page references are included for more information.
Starting
Your Washer
1. Add measured detergent to the
washer. Then place a sorted load of
clothes In the washer.
l Sort and load clothes as described on
page 10.
l If desired, you may also add color-safe
all-fabric bleach.
2. (OPTIONAL STEP) If desired, add
measured liquid chlorine bleach.
l In model RAB31320, use only liquid
chlorine bleach in the bleach dispenser.
l Model RAB2132D does not have a liquid
bleach dispenser. Add bleach as
described on page 8.
3. Close the washer Ild.
4. Select a load size.
Turn the Load Size Selector to the setting
that corresponds with the size of the
wash load and the type of fabric being
washed.
l To change the toad size setting after the
washer has started to fill, move the
Selector to the desired new setting.
l See pages 10 and 11 for loading tips.
5. Push in and turn the Cycle Conrror
Knob clockwise to the wash cycle you
want (see page,6). Match wash water
temperature with the type of fabric and
soils being washed.
6. Pull out C-jcle Control Knob to start
washer.
7. (OPTIONAL STEP) If desired, add
measured and diluted fabric softener
(- paw 8).
Stopping/Restarting
Washer
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Your
To stop the washer at any time, push in
the Cycle Control Knob.
To restart the washer, close the lid (if
necessary) and pull out the Cycle
Control Knob.
Cycle
Model
descriptions
RABZl32D
NOTE: Cvcle times not snown on this model.
Model
Heavy cycle (both models)
Short
only)
The Heavy cycle features hot wash water for
heavy soils and longer spins to shorten
drying time.
l Use HOT (14 minutes of wash time) to
clean large loads of sturdily constructed
fabrics that are heavily soiled.
Normal
cycle (both models)
The Normal cycle features warm wash water
and longer spins to shorten drying time.
l Use WARM (12 minutes of wash time) to
clean cotton and linen fabrics that are
moderately to heavily soiled.
NOTE: For cold wash water, turn Cycle
Control Knob to COLD (10 minutes of wash
time), or use Short cycle (model FiAB3132D
only).
6
RAE3 Y32D
cycle (on model
RAB3132D
The Short cycle features a brief wash cycle
with cokl wash water for gentle soil removal.
l Use SHORT (6 minutes of wash time) to
clean delicate items and washable knits
that are lightly soiled.
l During the Short cycle, the machine
will pause for a brief soak period
(2 minutes).
Cycle
options
(both
models)
You may select different wash times by first
selecting the water temperature and then
turning to the new wash time. For example,
for 12 minutes of wash time with cold water:
l Push in Cycle Control Knob and turn it
clockwise to COLD.
l Pull out Cycle Control Knob and allow your
washer to fill.
l When your washer has filled, push in and
turn Cycle Control Knob ciocKwise to
NCRMAL (12 minutes of wash time).
l Pull out Cycle Control Knob.
Using
rinse and spin
When using extre detergent for heavily
soiled clothes, or washing special-care
items, you may want an extra rinse and spin.
1. Push in Cycle Control Knob and turn
clockwii until indicator points to RINSE,
as illustrated.
2. Pull out Cycle Control Knob. The washer
fills to selected toad size, agitates, drains,
and spins.
Using
drain
and spin
A drain and spin may help shorten drying
times for some heavy fabrics or special-care
items by removing excess water.
1. Push in Cycle Controt Knob and turn
clockwise until indicator points to SPIN,
as illustrated.
2. Pull out Cycle Control Knob. The washer
drains and then spins.
What happens
in each cycle
When the Cycle Control Knob is set to a
number and pulled out, the washer fills (to
the selected load size) before agitation and
timing start. The washer begins agitating
immediately after filling; agitation can occur
with the washer lid up or down.
After agitation starts, the Cycle Control Knob
turns cktckwiie until it points to an OFF area
and the cycle ends.
RINSE
WASH
Fill
Wash selected time
=w
w
Drain- No agitation
Spin
Rinse
-wt4
Drain-No agitation
Spin
Adding
liquid
chlorine
Always measure liquid chlorine bleach. Do
not guess. Never use more than 1 cup
(250 mL) for a full bad. Use less with lower
water level settings. Follow manufacturer’s
directions for safe use. Use a cup with a
pouring spout to avoid spilling.
bleach
Model RAB3 132D
(with dispenser)
,
Model RAB2132D
(no dispenser)
1. Let the washer fill and begin agitating the
bad.
2. Add bleach to wash cycle so it can be
removed in the rinse cycle. Pour bleach
around agitator, not directly on load.
l Follow directions on care labels. Do not
use chlorine bleach on wool, silk, spandex,
acetates or some flame-retardant fabrics.
l When soaking with chlorine bleach, add
detergent to soak water.
NOTE: Undiluted bleach will damage any
fabrii it touches. The damage appears as
rips, holes, tears, or color loss and may not
show up until several washings later.
Adding
(on both
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fabric
softeners
models)
Always dilute fabric softeners with !4 to 1
cup (125 to 250 mL) warm water. Undiluted fabrii softener can stain fabrics.
Add diluted fabrii softener only in the final
rinse.
Fabric softeners should not be mixed with
other laundry products because greasy
stains may form. If stains form, remove by
wetting the stain and rubbing with liquid
detergent or a bar of soap. Rewash the
stained item.
Too much fabric softener can make some
items (diapers and towels) nonabsorbent.
If this happens, use less fabric softener or
do not use it every time.
1. Load the washer.
2. Pour measured chlorine bleach carefully
into the dispenser. Do not let bleach
splash, drip, or run down into washer
basket. Undiluted bleach will damage any
fabric it touches.
3. Start the washer. Bleach will be diluted
and dispensed automatically during wash
part of cycle.
NOTE: Do not use this dispenser to add
powdered chlorine or all-fabric bleach to
your wash load. The dispenser is for liquid
chlorine bleach use only.
Caring for Your Washer
Proper care of your washer can extend its lie. This section explains how to care for your
washer properfy and safely.
Cleaning
your washer
Exterior
Interior
Wipe up detergent, bleach, and
other spills with a soft, damp
cloth or sponge as they occur.
Occasionally wipe the outside
of the washer to keep it looking
like new.
Do not put sharp or metal
objects in your washer.
They can damage the finish.
Check all pockets for pins,
clips, . money,
bolts, nuts, etc.
. .
Do not lay these oqects on your washer
after emptying pockets.
Winter
storage
Clean interior with 1 cup (250 mL) of
chbrine bleech mixed with 2 cups (500 mL)
of detergent. Run washer through a cornplete cycle using hot water. Repeat process
if necesaIy.
NOTE: Remove hard water deposits using
cleaners labeled as washer safe only.
or moving
care
Install and store your washer where it will not freeze. Because some water may stay in the
hoses, freezing can damage your washer. lf storing or moving your washer during freezing
weather, winterize it.
To winterize washer:
To use washer again:
1. Shut off both water faucets.
1. Flush water pipes and hoses.
2. Disconnect and drain water inlet hoses.
2. Reconnect water inlet hoses.
3. Put 1 quart (1L) of R.V.-type antifreeze in
3. Turn on both water faucets.
the basket.
4. Reconnect power supply cord.
4. Run washer on a drain and spin setting
5. Run the washer through a complete cycle
(see page 7) for about 30 seconds to mix
with 1 cup (250 mL) of detergent to clean
the antifreeze and water.
out antifreeze.
5. Unplug the power supply cord.
Non-use
or vacation
You should operate your washer only when
you are at home. If you will be on vacation
or will not be using your washer for an
extended period of time, you should:
care
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Unplug the power supply cord or turn off
electrical power to the washer.
Turn off the water supply to the washer.
This helps avoid accidental flooding (due
to a water pressure surge) while you
are away.
Laundry
Tips
This section reviews proper laundering techniques and gives you additional washing
information.
Preparing
clothes
for washing
Close zippers, snaps, and hooks to avoid
snagging other items.
Remove pins, buckles, and
other hard objects to avoid
scratching the washer intedor. Remove non-washable trim and ornaments.
Empty pockets and turn them inside out.
Turn down cuffs, brush away lint and dirt.
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Turn synthetic knits inside out to avoid
pilling.
l Tie strings and sashes so they will not
tangle.
. Mend tears, loose hems, and seams.
l Treat spots and stains. (See “Removing
Stains” on pages 14-l 6.)
l Stained or wet garments should be
washed promptly for beat results.
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Sorting
Separate heavily-soiled items from lightlysoiled ones, even if they
would normally be washed
together. Separate lint givers
(towels, chenille) from lint
takers (corduroy, synthetics,
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permanent press). When possible, turn lint
givers inside out.
Separate dark colors from light colors,
colorfast items from noncolorfast items.
Sort by fabric and construction (sturdy
cottons. knits, delicate items).
Loading
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Drop items into washer loosely. Fill to the top
of the basket, but do not wrap
items around the agitator.
Items should move easily
through wash water for best
Ia
cleaning and wrinkle-free
results. items should sinkand reappear later.
Load washer properly and select correct
toad size setting. Overloading or packing
the machine, and selecting a setting too
small for the wash load can:
- cause poor cleaning.
- increase wrinkling.
- create excessive lint.
- wear out items faster (because of pilling).
10
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Load by the amount of space items take
up, not by their weight.
Mix large and small items in each loed.
Load eventy to maintain
washer balance. An offbalance load ten make the
washer vibrate during spin.
To reduce wrinkling, permanent press
clothes and some synthetic knits should
have more room to move in the water than
heavy items (towels, jeans). Use the
largest load size setting for best results
with permanent press clothes.
Loading
suggestions
For these suggested full-sized loads, set the Load Size Selector to the largest load size
setting.
LARGE CAPACITY WASHERS
Heavy Work
Permanent
Clothes
PIBSS
2 pair pants
1 double sheet
3 shirts
1 tablecloth
3 pair jeans
1 dress
1 coverall
1 blouse
Knits
2 slacks
2 blouses
4 shirts
4 tops
2 dresses
Saving
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2
3 slacks
shirts
2
pillowcases
62 pair
shirtsshorts
2 blouses
6 handkerchiefs
Towels
8 bath towels
8 hand towels
10 wash cloths
1 bathmat
Delkates
2 camisoles
4 slips
4 panties
2 bras
2 nighties
energy
Use warm or cokf wash water for most
loads. Use hot water only when washing
heavy, greasy soils or whites.
Use cold rinses.
Wash full loads.
Use a smaller load size setting when
washing small loads.
Manual
Mixed Load
2 double or
1 king size
sheet(s)
4 pillowcases
6 T-shirts
clean
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Avoid rewashing. Use enough detergent
and pretreat stains or heavy soils. Use the
cycles and wash times recommended for
the fabric and soil.
Use your washer during off -peak hours usually early morning and late evening.
(Ask your power company.)
lint filter
Clean the filter at the bottom of the agitator
after every load for the best filtering results.
To clean:
1. Lii off the agitator barrel.
2. Wash or wipe the filter clean in the
bottom of the agitator barrel. The filter is
not removable.
3. Replace agitator barrel and snap into
pk?.
Agitator barrel
Manual clean
lint fitter
11
Water
Selecting
Guidelines
water
TEMPERATURE*
HOT
130°F (84°C)
or above
temperatures
SUGGESTED FABRICS
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WARM
go”-1 10°F
(32”-44”C)
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COLD
70”~90°F
(21=32”C)
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COMMENTS
Work clothes
Sturdy whites/colorfast
pastels
Diapers
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DaMtoncobrfast colors
Permanent press items
Nylon, polyester, acrylics,
silks, woolens
Knitsldelicate fabrics
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Extra-sensitive colors
Noncobrfast items
Hand washables
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Best cleaning for heavily soiled items
Removes oils, perspiration, greasy
soils, and stains
Prevents graying or yellowing
Best for lightly soiled to moderately
soiled items
Safe for most fabric finishes
Less fading and dye bleeding
Reduces wrinkling
Best for very lightly soiled items
Saves hot water
Best rinse water temperature
The washer features cold rinses for all wash temperatures.
Checking
hot water
temperature
Your hot water should be 130°F (54°C) or
ahove. lf you do not know your hot water
temperature, you can check it easily. You
may need to raise the temperature of your
water heater. To check your hot water:
1. Fill a pan with the hottest water available
from the faucet that fills your washer.
NOTE: If you do not have a faucet at your
washer site, collect the water from the
faucet closest to your washer.
2. Place a candy thermometer or cooking
thermometer in the water to check the
temperature.
NOTE: In wash water temperatures colder
than 70°F (21 “C), detergents do not dissolve
well. Also, soils may be difficult to remove,
and some fabrics may retain wear wrinkles
and may have increased pilling.
12
Water
hardness
Many poor washing results can be traced to
the hardness of the wash water. To check
your water hardness:
l City water - ask the city water company.
l Well water - ask the local water authority.
Ask for the mineral content in grains/gallon
or parts/million. If your water is more than
8 grains/gallon or more than 153 parts/
million, you should consider:
l Installing a water softener.
l Using more detergent.
l Using a packaged water conditioner.
l Not using soap.
Washing
special-care
items
Most garments and household textiles have care labels with laundering instructions. Always
follow care label dlrectlons when they are avallable. Below are general washing instructions for some special washables.
ITEM
CARE INSTRUCTIONS
Blankets
(electric or woolen)
Pretreat spots and stains. Select water temperature, cycle, and time
according to the type of blanket being washed. An extra rinse may
be necessary (see page 8 for rinse and spin information). Check
care label to see if manufacturer recommends machine washing.
Curtains, drapes,
sllpcovers
Wash small loads. Crowding may cause wrinkling. Replace
slipcovers while still slightly damp. They will dry to fii tightly.
NOTE: Sun-damaged curtains and draperies will tear whether
hand or machine washed.
Diapers
When using chlorine bleach for soaking, add extra detergent to
the load. Avoid overuse of fabric softeners - absorbency will be
reduced.
Elastic, spandex
Elastic picks up oil from the body. Oil can damage elastic. Wash
often to reduce the damage. Use warm water and sufficient
detergent to remove oils. Do not use chlorine bleach.
Flame-retardant
clothing
Items will be clearfy tabeled as flame-retardant. Follow
manufacturer’s instructions to retain flame-retardant qualities.
Knits
Knits are comfortable to wear because they stretch. However,
this means that knits are more likely to be stretched and damaged when washed (especially bulky knits). Knits made of
synthetic fabrics such as polyester, nylon, and acrylic tend to
keep their original shape more than a knit made of cotton
or ramie.
Pillows, stuffed
toys
Washing feather pillows is not recommended unless they will be
dried in a dryer.
Plastic, rubber
items
Treat as delicate items. Wash in warm water. Wash small items
inameshbag.
Oulfts, bedspreads
Do not wash cotton-filled comforters unless they are quilted or
stitched. Tucked cotton batting tends to slip and become lumpy.
An extra rinse may be necessary.
Scatter rugs
Shake or vacuum rugs to remove loose dirt. Wash more than one
rug at a time. lf washing only one rug, add bath towels to balance
the load.
Snowsuits, jackets
Wash only one or two items at a time. You may need to stop the
washer occasionally to press air from the items being washed.
An extra rinse may be necessary.
13
Removing
Stains
Stained, heavily-soiled, or greasy items may need to be prewashed or soaked for best
results. Soaking helps remove protein-type stains like blood, milk, or grass. Prewashing helps
loosen soil before washing.
Stain
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removal
rules
Use warm water for soaking or prewashing
stained laundry. Hot water can set stains.
Most stains are easier to remove when
they are fresh. Old or set stains may not
come out. Follow package directions for
pretreatment products.
Before treating any stain, find out what
kind of stain it is, how old the stain is, what
kindoffabricitis,andifthefabricis
colorfast. (Check the care label.)
Washing and drying can set some stains.
Start with cold or warm water. Hot water
can set some stains.
Stain
removal
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When bleach is recommended, use a
bleach that is safe for the fabric.
Test stain removers on an inside seam or
hidden corner of the item to see if the color
is removed.
Put the stained area face down on a paper
towel or white cloth. Apply the stain
remover to the back of the stain. This
forces the stain off the fabric instead of
through it.
Meat tenderizer or enzyme presoaks help
break down some protein stains so they
are easier to remove.
guide
STAlN
TO REh4OM
Alcoholic
beverage
These stains turn brown with age, so treat immediately. Sponge or soak
fresh stains with cold water. Wash. If stain remains, soak 15 minutes in a
solution of lukewarm water, liquid detergent, and a few drops of white
vinegar. Rinse. Wash.
Blood
Rinse immediately or soak in cold water with enzyme presoak for 30
minutes or longer. Rinse. Rub detergent into any remaining stains. Rinse.
If stain remains, put a few drops of 3% hydrogen peroxide on stain for 3-5
minutes. Rinse thoroughly. Wash.
Chewlng
gum
Chocolate
or coffee
Use ice to make gum hard. Scrape off what you can. Sponge with a
nonflammable fabric cleaner. Let dry. Wash.
Sponge immediately with a nonflammable fabric cleaner or apply a prewash
soil and stain remover. Rinse. Wash. lf stain remains, apply a liquid detergent to stain or soak in warm water with an enzyme presoak. Rewash.
Crayon and
candle wax
Scrape off excess with a dull knife. Place fabric between two blotters or
facial tissue. Press with warm iron. Remove color stain with nonflammable
fabric cleaner. Hand wash until stain is gone. If full load is crayon stained,
take to cleaners or winoperated dry cleaning machine.
Cream,
milk, or
Ice cream
Sponge with a nonflammable fabric cleaner, or a prewash soil and stain
remover. Rinse. Wash. Repeat if necessary. lf stain remains, apply a few
drops of liquid detergent and a few drops of ammonia. Blot dry and rinse.
If stain remains, soak in an enzyme presoak. Wash.
14
STAIN
TO REMOVE
Deodorants
and antlpersplrants
Llght stain: Treat with liquid detergent or your regular laundry detergent.
Wash in hottest water safe for fabric.
Heavy staln: Place face down on towel and treat with a paste of ammonia and all-fabric bleach. Let stand for 30 minutes. Wash in hottest water
safe for fabric.
Fat, grease,
or 051
Items soiled with vegetable or cooking oil shoukf not be washed or dried.
See vegetable/cooking oil Warning on page 3. For other types of greasy
stains, use one of the methods below:
l Use pretreatment stain remover. Follow label directions. Wash in hottest
water safe for fabric.
l Use talcum powder to absorb as much grease as possible. Sponge with
a nonflammable fabric cleaner. Rinse. Wash.
l Treat with liquid detergent or rub a detergent paste on the stain. Wash
using hottest water safe for fabric.
Fruit stains
Fresh stains: Soak immediately in cool water. Wash. If stain remains,
cover area with a paste made of all-fabric bleach, a few drops of hot
water and a few drops of ammonia. Wait 15 to 30 minutes. Wash.
Old stains: Sponge with white vinegar. Rinse. Repeat procedure for
fresh stains.
Grass or
w-n
vegetables
Soak in warm or cold water with an enzyme presoak for at least
30 minutes, or sponge with denatured alcohol. Wash in water temperature and bleach safe for the fabric. For colored fabrics, check cobtfastness before applying alcohol. For acetate, sponge with a nonflammable
fabric cleaner. If stain remains, bleach with 3% hydrogen peroxide. Rinse.
Rewash.
Ink or
ballpoint
pen Ink
Spray stain with an aerosol hair spray or rubbing alcohol. Sponge stain
continuously until all bleeding stops. Let dry. Repeat if necessary. Wash.
If stain remains, bleach if safe for fabric. (India and other indelible inks
are almost impossible to remove completely.)
Iron or rust
Colored or noncolorfast items: Apply lemon juice and salt. Place in the
sun to dry. Rinse thoroughly. Repeat if necessary.
White or colorfast items: Try a rust remover. Test first on inside seam
or hem. Some rust removers are not washer safe. Follow package
directions.
Ketchup or
tomato
products
Sponge immediately with a nonflammable fabric cleaner or apply a
prewash soil and stain remover. Rinse. Wash. lf stain remains, apply a
liquid detergent to stain or soak in warm water with an enzyme presoak.
Rewash.
Llpstkk
Apply nonflammable fabric cleaner or prewash soil and stain remover.
Blot with absorbent material. Repeat if necessary. Rinse. If stain still
remains, rub with liquid detergent. Wash.
continued on next page
15
rSTAIN
TO REMOVE
Meat Juice,
egg
Scrape off excess with a dull knife. Soak in cold or warm water with
enzyme presoak at least 30 minutes, or treat stains with a nonflammable
fabric cleaner. Wash.
Mildew
Wash in hottest water safe for fabric. lf stain remains, soak in warm water
and an all-fabric bleach for 15 to 30 minutes. Rewash. (Old mildew stains
are almost impossible to remove. Mildew fungus destroys or weakens
fabrics.) An alternative to bleach ls to treat with salt and lemon juice and
dry in direct sunlight. Rinse and rewash. Mildew may form if wet or damp
laundry remains in your washer for extended perk& of time. To prevent
mildew, promptly dry laundry after washing.
Mustard
Treat immediately. Scrape off excess mustard. Sponge with a nonflammable fabric cleaner or a prewash soil and stain remover. Rinse. Work
liquid detergent and a few drops of vinegar into stain. Rinse. If stain
remains, apply 3% hydrogen peroxide. Rinse and wash.
Paint
Hand wash paint-stained items.
Water base: Treat stains while still wet. (These paints cannot be removed
after they have dried.) Rinse in warm water to flush out paint. Sponge with
a nonflammable fabric cleaner. Rinse. Wash.
Oil base: Scrape off fresh paint. Sponge with a nonflammable fabric
cleaner or treat stain with recommended thinner. While stain is still wet
with solvent, rub liquid detergent into it. Wash with hottest water safe
for fabric.
Persplratlon
Remove stains before ironing. Perspiration stains may weaken fabric.
Wash or sponge stain thoroughly with detergent and warm water. If
perspiration has changed the wbr of the fabric, use one of the following
treatments:
Fresh stains: Apply ammonia to stain. Rinse. Launder to remove
ammonia odor.
Old stains: Apply white vinegar to stain. Rinse. Launder to remove
vinegar odor.
Scorch
Severe scorch cannot be removed. Wet stain with 3% hydrogen peroxide.
Cover wlth a dry cloth and press with an iron as hot as is safe for fabric.
Rinse well. Wash.
OR
Wet with lemon juice and spread in the sun to dry. Wash.
Soft drinks
Sponge immediately with cold water and alcohol. Heat and detergent may
set stain.
16
Troubleshooting
Most laundering problems are easily solved if you understand the cause. Check the following
list for common laundry problems and the next page for wmmon washer problems. lf you
need further assistance,~see page 19.
Common
laundry
PROBLEM
Brown, yellow
¶Itallls
Dye transfer
problems
CAUSE
l
l
l
l
Gray whites,
dingy colors
l
l
l
l
Greasy looking
spots
l
Lint
l
l
l
l
l
Load too wet
after spln
Shrinklng
l
l
l
l
Snags, tips, and
l
hole8
l
l
Stiff, rough
l
tabrks
l
l
Twlstlng/
Tangling
Wrlnkllng
l
l
l
l
l
l
Yellow areas
(from body oils)
l
l
Chlorine staining
Iron in water heater or pipes; iron and manganese in water
Improper sorting
Load not immediately removed from washer after end of cycle
Improper sorting
Water temperature too bw
Not enough detergent
Using soap in very hard water (use detergent in hard water)
Fabric softener poured directly on clothes
Not enough detergent or dispenser not used
Improper sorting
Paper or tissue in pockets
Pilling being mistaken for lint
Not enough detergent
Cold rinses
Cycle stopped before spinning is complete
Fabric type (some kniis stretch during manufacturing Laundering returns fabric to original size)
Care label directions not followed
Items damaged before washing
Misuse of chlorine bleach (do not pour directly on clothes);
dispenser not used
Sharp items not removed from pockets; fasteners not fastened
Using soap in very hard water (use detergent in hard water)
Not enough detergent
Line drying
Overloading
Clothes wrapped around agitator
Overloading (leave more room for permanent press and knits)
Load not immediately removed from washer after cycle
Warm rinse water
Cycle selection incorrect
Water temperature too low
Not enough detergent
17
Common
washer
problems
Before calling for service, check these:
Is the power cord firmly plugged into a live outlet with proper voltage?
q
q
cl-,
.
Have you blown a househokl fuse or tripped a circuit breaker’? Has a time-delay
fuse been used?
Are both the hot and cold water faucets turned on?
Are the water hoses kinked or clogged?
Is the drain hose lower than the water level in the washer? It must be higher.
H
Is the lid closed?
Is the Cycle Control Knob set and pulled out?
Is the washer making noises or vibrating?
Is the wash load properly distributed around the agitator?
NOTE: Washer stops briefly during a wash cycle. These pauses are normal.
If none of these items was causing your problem, see “Requesting Assistance or Service”
on page 19.
18
18
Reauestina
Assistance
Sewice
w
--I-
~
---
~--~-
--~~~-
-
or
-
Before calling for assistance or service, please check “Troubleshooting” on pages 18-l 9. lt
may save you the cost of a service call. If you still need help, follow the instructions below.
1. lf you need
assistance*
...
Call our toll-free number. Dial II
toll-free from anywhere In the
U.S.A.:
l-80044-ROPER
1-800447~737
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your appliance or, if service is necessary, recommend
a qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-68
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need
service*
3. If you need
replacement
‘When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the purchase date. (See page 2.) This information
will help us respond properly to your
request.
...
FSP is a registered trademark of Whirlpool
Corporation for qualii parts. Look for this
symbol of quality whenever you need a
replacement part for your Ropep appliance.
FSP replacement parts will fit right and work
right, because they are made to the same
exacting specifications used to build every
new Roper appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call our toll-free
number in Step 1.
4. If you are not satisfied
with how the problem
was solved . . .
l
...
Contact the dealer from whom
you purchased the appliance or
the authorized servicer in your m
area. For help finding an authorized servicer in your area, call El
our toll-free telephone number in Step 1.
FSP
parts
l
l
Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Driie
Chicago, IL 60606
MACAP will in turn inform us of your
action.
19
Automatic
ROPER”
Washer Warranty
LENGTH OF WARRANTY
1 WE WILL PAY FOR
FULL ONE-YEAR
WARRANTY
(from date of purchase)
Replacement parts and repair labor to correct defects in
materials or workmanship. Service must be provided by
I an authorized Roper service company.
LlMlTED 2ND-STkl YEAR
WARRANTY
(from date of purchase)
Replacement parts for any part of the gearcase assembly
if defective in materiils or workmanship.
WE WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of your washer.
2. Instruct you how to use your washer.
3. Replace house fuses or correct house wiring or plumbing.
B. Repairs when your washer is used in other than normal, single-family household use.
C. Pickup and delivery. Your washer is designed to be repaired in the home.
D. Damage to your washer caused by accident, misuse, fire, flood, acts of God, or use of
products not approved by us.
E. Any labor costs during the limited warranty.
F. Repairs to parts or systems caused by unauthoriied modifications made to the appliance.
klly
This Roper appliance is warranted by whirlpool Corporation. Under no circumstances shall it
be liable under this warranty for incidental or consequential damages. Some states do not
allow the exclusion or limitation of incidental or consequential damages, or limitation of
implied warranties, so these limitations or exclusions may not apply to you.
This warranty gives you specifii legal rights, and you may also have other rights which vary
from state to state.
Outside the United States, a different warranty may also apply. For details, please contact
your authorized Roper distributor or military exchange.
If you need service, first see the “Requesting Assistance or Service” section of this book and
then, if you need additional help, call our toll-free telephone number, 1-9004-ROPER
(1-900-447-6737’), from anywhere in the U.S.A.
PART NO. 3363549
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