EagleView® iPhone® App User Guide

EagleView iPhone
App User Guide
®
For iPhone OS 3.1 Software and Higher
866-659-8439 | www.eagleview.com
®
EagleView iPhone App User Guide
Table of Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Available Features: . . . . . . . . . . . . . . . . . . . . . 2
Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Photo Management. . . . . . . . . . . . . . . . . . . . . . 22
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . 3
Select Image Source. . . . . . . . . . . . . . . . . . . . . . 16
Report Photos Screen. . . . . . . . . . . . . . . . . . . . . 23
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Take Photo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Select Photos for Report Screens . . . . . . . . . . . . 24
Launching. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Photo Albums . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Photo Editing. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Sign-In Screen. . . . . . . . . . . . . . . . . . . . . . . . . 4
Order Completion. . . . . . . . . . . . . . . . . . . . . 19
Edit Photo screens . . . . . . . . . . . . . . . . . . . . . . . 25
Sign-In Screen Settings. . . . . . . . . . . . . . . . . . . . . 5
Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . 28
Current Orders. . . . . . . . . . . . . . . . . . . . . . . . . 6
Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Completed Orders. . . . . . . . . . . . . . . . . . . . . . 7
Structures At Address. . . . . . . . . . . . . . . . . . . . . 20
Sort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Changes in Last 4 Yrs. . . . . . . . . . . . . . . . . . . . . 20
Refresh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
More Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Info and Details . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Place Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
In Progress Orders . . . . . . . . . . . . . . . . . . . . . 11
Settings & Other
Functionality. . . . . . . . . . . . . . . . . . . . . . . . . . 21
Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
New Orders . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Photo Manager and
Photo Editor (iOS Platform) . . . . . . . . . . . . . . 22
Map Alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
1
EagleView iPhone App User Guide
Overview
Do you wish you could place orders, view measurement details and
check the status of pending orders when you’re out in the field?
Now you can.
EagleView iPhone® mobile application works seamlessly with your
iPhone or iPod® Touch1, providing on-site ordering based upon your
GPS locations and handy access and storage for all of your measurement
details. Save time when you’re on the go – pair it with your online
usage for complete portability!
Available Features:
• Use your same eagleview.com credentials to log in
• Easily place new orders anytime, anywhere
• Attach property photos to your order
• Check the status of pending orders
• Receive completed orders as soon as they're ready
• View and store all of your reports on your phone
• Access valuable report measurement data and details
while away from your desk
• The same quality, accuracy and customer service you deserve
1
Currently, the EagleView iPhone Application works within the limits of the iPod hardware. The present generation of iPod Touch does not have a camera, GPS chip, or 3G connectivity. Therefore, on the iPod Touch,
the camera-related features are disabled. And, due to the lack of GPS-related features and 3G connectivity, the EagleView iPhone Application will run in an ‘offline’ mode until the device is connected to a WIFI hotspot.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
2
EagleView iPhone App User Guide
Getting Started
Congratulations on deciding to use the EagleView iPhone
Application. The following sections will outline some of
the primary functionality of this application.
Installation
On the iPhone, the customer will click the App Store
icon on their desktop to locate and download the
EagleView iPhone Application.2
From here, click on the EagleView iPhone Application in
the list and simply follow the instructions to download
and install the application.
Connection to the Internet is required for installation and to download
2
the most recent Completed or In Progress Orders. If no, or poor
Internet connection is detected, an alert appears.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
3
EagleView iPhone App User Guide
Launching
After installation, tap the EagleView iPhone Application icon
on your device desktop to launch this program.
Sign-In Screen
You’ll find the sign-in process to be easy and similar to most
sign-in pages. Enter your email address and password to sign
into the EagleView iPhone Application. These are the same
credentials you use on www.eagleview.com currently.
Now, click the Sign-In control in the Navigation bar.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
4
EagleView iPhone App User Guide
Sign-In Screen Settings
Remember details
By enabling this option, the EagleView iPhone Application will
remember your settings between uses.
Sign in automatically
This setting enables or disables automatic sign in. This will save time
on a personal phone, but should be disabled (OFF) on phones that
may have multiple users.3
With this setting enabled, this screen will not appear each time you
launch this application.
Note: These may be changed in the Settings screen later.
You can control settings
between uses from the
login screen.
Connection to the Internet is required to download the most recent completed or in
3
progress orders. If no or poor Internet connection is detected, an alert appears.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
5
EagleView iPhone App User Guide
Current Orders
After tapping Sign In, the application synchronizes and
loads your current orders. When this process is complete,
your Completed Orders are displayed.
At the bottom of the screen, in the tab bar, are four controls.
Completed
The first tab displays the Completed Orders table view.
In Progress
The second tab displays the In Progress Orders table view
and all orders that are currently being completed at EagleView.
New Order
The third tab is used to place a New Order with EagleView.
Settings
The last tab displays values that may be set to affect all
subsequent launches of the EagleView application.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
6
EagleView iPhone App User Guide
Completed Orders
Each order in the Completed Orders table view
reflects the address and date/time that the order was
completed in chronological order.
By default, this table view shows the latest 25 orders.
The Claim # is a customizable value, which may be
changed to something else like Cat ID or Batch ID.
Note: You may change the data displayed in this
table view via the Settings screen.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
7
EagleView iPhone App User Guide
Sort
As mentioned earlier, the Claim # value may be
changed to enable you to automatically sort your
orders differently. Tap the (Info) control, on the left
The Refresh buttom will
update the table view.
of the navigation bar, to display the Sort filter picker.
Now, swipe the picker up or down and tap on the value
that you’d like to sort by. Then tap Save.
Refresh
The (Refresh) control, on the right of the navigation bar,
updates the table view.
The Info control allows you choose
the way you want to sort your
completed orders.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
8
EagleView iPhone App User Guide
Info and Details
By tapping on an order on the Completed Orders
screen, details appear in a grouped table view with
the following items:
• Photo (or house icon) if photo was submitted at the
time you placed the order
• Order ID
• Address of property
• Claim #
• Total Area of roof
• Predominant Pitch
• Total Ridge Length
• Total Valley Length
• Total Eave Length
• Total Rake Length
• View Photo To view the photo in this order
• More Details Tap to display More Details
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
9
EagleView iPhone App User Guide
More Details
This screen provides more information about your order.
Items on this screen are:
• Batch ID: Used if this order were part of a batch order
• Cat ID: Your value based upon the possible cause
of the repair
• Placed: Date/time order was placed
• Completed: Date/time order was completed
• Product: If this is a commercial or residential property
• Price
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
10
EagleView iPhone App User Guide
In Progress Orders
Tap In Progress, at the bottom of the screen, to display a
table view of your orders that are currently being processed
at EagleView.
The Search function helps you locate
Completed and In Progress Orders.
The resulting table view appears in the same layout as
the Completed Orders table view. As with Completed
Orders, it displays 25 orders in the table unless you tap
Not Sent Orders appear at the
top of the In Progress Orders.
on Show More...
Note: If an order has been saved on your phone, but has
not been submitted yet, it appears under the Not Sent
Orders heading at the top of the table view.
Show More…
If there are more than 25 orders to
display in the Completed Orders or In
Progress Orders table view, Show More…
appears at the bottom to allow you to
refresh the table view with more orders.
Search
Since you could potentially have many orders in the
Completed Orders or In Progress Orders table views, the
Search feature may be invaluable in locating a specific order.
The search feature looks to any matching string in your
table view. So if you enter a search string that appears
in one or more addresses along with one or more claim
numbers, all of these orders will be displayed.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
11
EagleView iPhone App User Guide
To use the Search feature:
1.Tap on the Search text field above your table view.
The keyboard control appears immediately.
2.Enter the text you are searching for. Notice that the
table view of orders updates dynamically as you enter
text into the Search text field.
3.Tap Search in the bottom right corner of the keyboard
control. Note that the keyboard and Cancel control
disappears and your table view is updated to reflect
your search criterion.
The Cancel control is only visible when the keyboard is
displayed. To return to your full table view and hide the
keyboard, simply tap on Cancel.
To clear your current Search text control, tap the button to
the right of the Search text field.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
12
EagleView iPhone App User Guide
New Orders
To place a new EagleView order tap the New Order
tab at the bottom of the screen in the tab bar.
On the New Order screen, there are two choices:
Use Current Location – Displays the Map screen
Add New Address – Displays the Address screen
Map
Map Screen
This control marks your current location on a map.
Note: You may change settings to turn Use Current
Location off to skip this screen and see the Address
screen in the future.
Address
Or you may enter the address manually.
Address Screen
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
13
EagleView iPhone App User Guide
Maps
After tapping on Use Current Location on the New Order
screen, a map is displayed with a pin marking the current location.
Five controls are displayed below the map. The control on the
left, with a compass icon, displays the current GPS coordinates
on the map. It triangulates your current location and displays it
on the map.
Then tap on the map over the building to be measured to place
the pin. The three center controls alter the map appearance.
• Map – default map view with street labels
Map Alert
An alert appears if the address is not identified
exactly. Upon tapping OK, the Info screen appears.
• Satellite – photographic map
• Hybrid – photographic map with street overlay
The control on the right provides you with short
instructions in an alert.
Map Alert
An alert appears if the address is not identified exactly.
Upon tapping OK, the Info screen appears.
When the correct location is marked on the map,
tap Next to verify the address.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
14
EagleView iPhone App User Guide
Address
From here, you may tap Back to return to the map.
If the address is not correct, tap on a line to display the
keyboard and alter the text.
Tap Next to proceed to the New Order screen when
you’re sure the address is correct
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
15
EagleView iPhone App User Guide
iPhone Only
Photos
Now that the address has been entered, you may choose
a photo of the property, using the camera on your iPhone
device or uploading from the Photo Albums. On the
New Order screen, simply tap on the camera icon on
the top left.
Select Image Source
If you are using an iPhone, an alert appears prompting
you to select either Take Photo or Photo Library as your
image source.
If you are using an iPod Touch, you are automatically
directed to your Photo Albums screen and do not
see the alert.
Note: The screen on the right only appears on the iPhone.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
16
EagleView iPhone App User Guide
Take Photo
If you’re on site, you may wish to take a photo of the
property. Use the built-in camera on your iPhone device.
Tip: When taking the photo, once you see the house on
your screen, straighten the image and make sure you can
see it all. Next tap the control to take the photo. Then
tap Save to keep the photo with your order.
Important: This photo will be uploaded to EagleView
when the order is placed. This photo will be included in
the report on a separate page. It will also remain on your
device for future reference.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
17
EagleView iPhone App User Guide
Photo Albums
Follow these steps to select a photo from
the Photo Albums on your device.
1. In the Photo Albums screen, tap on the appropriate library and tap on an image.
2. A large version of that image appears. Now tap either Cancel or Choose.
3. If you tap Choose, this image appears
with the new order.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
18
EagleView iPhone App User Guide
Order Completion
After tapping Save, above the map or above the Add Address
screen, the New Order screen appears with your data. From
here, alter the options such as:
• Report Report choices may include:
Standard – Residential
Premium – Residential
Premium – Commercial
• Delivery
• Structures At Address • Changes in Last 4 Yrs.
• More Details
Report
From here, you may select the type of report you are ordering.
The choices may include:
• Standard – Residential Delivery choices may include:
Express Delivery
Three Hour Delivery
Regular Delivery
• Premium – Residential
• Premium – Commercial
Delivery
Now, you may select the delivery method for your order.
The choices may include:
• Express Delivery • Three Hour Delivery
• Regular Delivery
Note: These choices will affect pricing
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
19
EagleView iPhone App User Guide
Structures At Address
Select a number to reflect the number of structures that
must be measured for the order.
Tip The Previous and Next controls are there to move
between the various options like Structures, Changes
in Last 4 years, not between the values on the picker.
Changes in Last 4 Yrs.
When you tap on this item, you may choose between
Yes and No on the picker.
More Details
Tap More Details to enter the:
• Claim #
• Claim Info
• Purchase Order (PO #) number
• Comments • Recipients
Place Order
Swipe down this table view for additional options. At the
bottom of this screen, tap on Place Order to send the
request to EagleView.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
20
EagleView iPhone App User Guide
Settings & Other
Functionality
Settings
As with many programs, the EagleView iPhone
Application also has settings that you can use to
configure the application.
These settings include:
• Remember Details
• Auto Login
• The default Orders table view value to Show.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
21
EagleView iPhone App User Guide
Photo Manager and
Photo Editor (iOS Platform)
Overview
With the EagleView Mobile application version 2.0 you
have the ability to add multiple ‘Customer Submitted
Images’ (up to 6) to your EagleView roof report and
store even more images on your local device. You can
also edit and annotate images, save them locally on the
device and apply those changes to your EagleView report
before it is complete.
Photo Management
Photo management and photo editor features can
be accessed from the following screens:
• Completed report detail page > View Photo
• In Progress report detail page > View Photo
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
22
EagleView iPhone App User Guide
Report Photos Screen
• Lists of all user photos associated with a report images.
**Does not include report N, S, W, E and Overhead images
• Click on image – Loads image into image editor.
Edit Photo Screen
*The following features are for disabled for Completed
Reports. Edit Image functionality is available only for In
Progress reports.
• User can add a photo/image– + Add camera icon
• User can delete an individual photo/image –
Trash can icon
• Select Report Photos button
• Back button – User is returned to previous
report detail screen
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
23
EagleView iPhone App User Guide
Select Photos for Report Screens
**Feature only available for In-Progress reports.
• Select checkbox for an image – Indicates image is to be included in the report in the Customer Submitted
Photos Section of the EagleView roof report.
• Uncheck checkbox for an image – Indicates image will
not be included in the report.
• Left-hand column numbers indicate the order the
images appear in the report.
• Drag and drop images into a new order. Numbers in the
left column update automatically. ** Limit of 6 images
can be included in the ‘Customer Submitted Image’
section of a report.
• Update button uploads selected photos and will be
included in the EagleView roof report.
• Indicators show in-progress (Uploading Photo), success
(Successful Upload) and failure (Upload Failure) of
uploaded images.
• Back button – returns to the Report Photos Screen
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
24
EagleView iPhone App User Guide
Photo Editing
You can annotate a photo with text and selected icons
(selection box, arrow, roof damage icon, water damage
icon). Adjust effects of the photo with Brightness and
Contrast tools. Free form drawing is available with the
Finger Draw feature. Add notes to an image (Up to 100
characters) and they will be included along with the image
in the EagleView report.
The Photo Editor is accessed when a you select an
individual image from the Report Photo Screen.
Edit Photo screens
• Lower Tab controls which edit function is available
(Tools, Effects, Finger Draw, Notes)
**If you have loaded an image for a completed report
the Edit Image functions are disabled.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
25
EagleView iPhone App User Guide
Annotation Screen
• Ability to edit and annotate an image.
• Changes are saved locally to the device.
• Tools
– Square icon (opaque box to indicate
a selected region)
– Arrow icon
– Roof damage (X) icon
– Water Damage icon
– Annotation tool (text)
– Trash can icon will remove last unsaved
change from the image.
• All icons and text can be moved, resized
and rotated on the image.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
26
EagleView iPhone App User Guide
Effects Screen
• Brightness slider – Increases and
decreases the image brightness.
• Contrast slider – Increases and
decreases the image brightness.
Finger Draw Screen
• Allows free form drawing on the image
(ex: dark blue arrow).
• Slider control increases or decreases
the line width.
• Color picker allows you to select a
color (see color picker)
• Eraser icon will remove the last line drawn.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
27
EagleView iPhone App User Guide
Image Notes
Add image notes screen:
• Image notes are included below each image
in the ‘Customer Submitted Images” section.
• Tap in notes area to activate notes dialog.
• 100 character limit for image notes.
Getting Help
For assistance with this application:
• Check the EagleView web site at www.eagleview.com
• Contact EagleView Customer Service at 866-659-8439.
• Email us at CustomerService@eagleview.com.
Copyright © 2008-2011 EagleView Technologies, Inc. – All Rights Reserved – Covered by U.S. Patent 8,078,436. 10/2011.
28
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