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USER'S GUIDE
8920, 8930, 8960, 9200,
9300, 9400 SERIES
2
Thank You
3
Safety Instructions
4-5
6
7-16
17-19
Product View
Assembly
Operations
Maintenance and Care
20
Troubleshooting
21
Replacement Parts
22
Accessories
23
Warranty
24
Product Registration
24
Consumer Services
Thanks for buying a BISSELL Deep Cleaner
We’re glad you purchased a BISSELL deep cleaner. Everything we
know about floor care went into the design and construction of this
complete, high-tech home cleaning system.
Your BISSELL deep cleaner is well made, and we back it with a limited
two year warranty. We also stand behind it with a knowledgeable,
dedicated Consumer Services department, so, should you ever have a
problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today,
BISSELL is a global leader in the design, manufacture, and
service of high quality homecare products like your deep cleaner.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman, President & CEO
2
www.bissell.com800.237.7691
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions
should be observed, including the following:
Read all instructions before using
your deep cleaner.
WARNING:
To reduce the risk of fire,
electric shock, or injury:
■Do not immerse.
■Use only on dry surfaces or surfaces moistened by the cleaning
process.
■Always connect to a properly grounded outlet.
■See Grounding Instructions.
■Unplug from outlet when not in use and before conducting
maintenance or troubleshooting.
■Do not leave machine when it is plugged in.
■Do not service machine when it is plugged in.
■Do not use with damaged cord or plug.
■If appliance is not working as it should, has been dropped,
damaged, left outdoors, or dropped into water, have it repaired at
an authorized Service Center.
■Use indoors only.
■Do not pull or carry by cord, use cord as a handle, close door on
cord, pull cord around sharp corners or edges, run appliance over
cord, or expose cord to heated surfaces.
■Unplug by grasping the plug, not the cord.
■Do not handle plug or appliance with wet hands.
■Do not put any object into appliance openings, use with blocked opening, or
restrict air flow.
■Do not expose hair, loose clothing, fingers or body parts to
openings or moving parts.
■Do not pick up hot or burning objects.
■Do not pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapor.
■Do not use appliance in an enclosed space filled with vapors
given off by oil base paint, paint thinner, some moth proofing
substances, flammable dust, or other explosive or toxic vapors.
■Do not pick up toxic material (chlorine bleach, ammonia, drain
cleaner, gasoline, etc.).
■Do not modify the 3-prong grounded plug.
■Do not allow to be used as a toy.
■Do not use for any purpose other than described in this User’s Guide.
■Do not unplug by pulling on the cord.
■Use only manufacturer’s recommended attachments.
■Use only cleaning products formulated by BISSELL for use in this
appliance to prevent internal component damage. See the cleaning
fluid section of this guide.
■Keep openings free of dust, lint, hair, etc.
■Do not point attachment nozzle at people or animals
■Keep appliance on a level surface.
■Turn off all controls before unplugging.
■Unplug before attaching the TurboBrush®.
■Be extra careful when cleaning stairs.
■Close attention is necessary when used by or near children.
■Always install float before any wet pick up operation.
SAVE THESE
INSTRUCTIONS.
This model is for household use
only.
GROUNDING
INSTRUCTIONS
This appliance must be connected to
a grounded wiring system. If it should
malfunction or break down, grounding
provides a safe path of least resistance
for electrical current, reducing the risk of
electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only
be plugged into an outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.
Grounded
Outlets
Grounding Pin
WARNING:
Improper connection of the equipmentgrounding conductor can result in a risk
of electrical shock. Check with a qualified
electrician or service person if you aren’t
sure if the outlet is properly grounded.
DO NOT MODIFY THE PLUG. If it will
not fit the outlet, have a proper outlet
installed by a qualified electrician. This
appliance is designed for use on a nominal 120-volt circuit, and has a grounding
attachment plug that looks like the plug in
the drawing above. Make certain that the
appliance is connected to an outlet having the same configuration as the plug.
No plug adapter should be used with this
appliance.
www.bissell.com800.237.7691
3
Product view
Spray Trigger
Power Switch
Heater Switch
Extra Long
Power Cord
Flex Hose
Upper Handle
Easy Carry
Handle
Heat
Indicator Light
Tank Carry
Handle
ReadyTools™
Dial
2-in-1
Water Tank
Lower Base
Easy To Remove
Nozzle
4
Edge Sweep®
Brushes
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Product view
Spray Trigger
Upper Hose
Rack
Hose secure
Latch
Crevice Tool
Holder (select models only)
Lower Hose
Rack
Custom Clean® Dial
Recline Pedal
Formula Tank
Cleaning fluid
WARNING:
To reduce the risk of fire
and electric shock due to
internal component
damage, use only BISSELL
cleaning fluids intended
for use with the deep
cleaner.
Keep plenty of genuine BISSELL 2X formula on hand so you can clean and protect whenever
it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL
cleaning solutions may harm the machine and will void the warranty.
BISSELL
BISSELL
BISSELL
BISSELL BISSELL
BISSELL
BISSELL
BISSELL
2X Pet Stain 2X Fiber
2X
2X Allergen 2X Natural 2X Lavender 2X Hard Tough
Professional and Odor
Cleansing
Floor
Stain
Cleansing Orange
Essence
Formula with Formula with Formula
Deep
Solutions PreCleaner
Formula
Formula
Scotchgard™ Scotchgard™
Cleaning
Formula
Formula with Protection
Protection
™
Scotchgard
Protection
5
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Assembly
Your PROheat 2X comes in three, easy
to assemble components:
Upper Handle
Lower Handle
Tool Caddy
The only thing you will need to
assemble your cleaner is a Phillips
head screwdriver.
1. Slide upper handle onto lower handle.
1.
2.
2. Screw 3 screws into the marked holes.
3.
4.
3. Place upper hose rack onto back of
upper handle, and secure with screw.
4. Place lower hose rack onto back of
upper handle by pushing in and sliding
down until it snaps into place.
5. Snap tools into the tool caddy.
6. Wrap power cord and flex hose.
7. Keep flex hose snugly in place by using
the hose secure latch.
PROheat 2X assembly is now
complete.
6
7.
Hose Secure Latch
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Operations
Special features
Your BISSELL PROheat 2X deep cleaner
is a home cleaning system that uses
the power of heat, brushes and cleaning formula to get the deep down dirt
for a maximum clean. Not only does it
come with several unique features, it has
been designed with you, the customer,
in mind.
Built-in-heater feature
BISSELL PROheat 2X models all feature a
patented built-in heater which will heat
the hot tap water you put in up to 25
degrees hotter to safely optimize cleaning effectiveness. The heater will never
allow the temperature to exceed 190
degrees. The heater switch on the front
of the machine controls the heater so
you have the option to turn off the heat
if you are cleaning delicate wool or oriental rugs.
2-in-1 water tank
Warning:
Do not plug in your
cleaner until you have
completely assembled it
per the above instructions
and are familiar with all
instructions and operating procedures.
Our 2-in-1 water tank full capacity system
is designed with a heavy duty bladder
inside for clean water. As you clean, the
clean water in the bladder will empty
and mix with the cleaning formula. Dirty
water pulled out of your carpets will
collect around the outside of the bladder
so that clean and dirty water are always
kept separate. This allows the user to only
carry one tank to and from the sink for
emptying and filling.
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Operations
ReadyTools™ dial
This provides either floor cleaning or
above floor cleaning with the turn of a
knob. Choose "TOOLS" setting for stairs,
upholstery and hard to reach areas and
"FLOOR CLEANING" for carpets, area
rugs and bare floors.
Before you clean
1. Move furniture to another area if cleaning an entire room (optional).
8
SUCTION
3. Plan your cleaning route to leave an exit
path. It is best to begin cleaning in the
corner farthest from your exit.
BRUSH
EXIT
9
10
8
3’
11
12
7
S
H TA
E R
R
1
4’ E T
2. Pick up all loose dirt, debris, and pet hair
before deep cleaning. If you're cleaning just a small area of carpeting or less
than a whole room, the ProHeat 2X Deep
Cleaner may be used to vacuum the area
before deep cleaning. If so, be sure to
keep the red filter screen (in the 2-in-1 tank
lid) cleaned of lint so that suction is maintained. When you're done, clear the red
filter screen and then rinse both the dirty
water and the clean solution tank (inside
the flexible bladder) with warm water
before starting the deep cleaning process.
6
2
5
3
4
ATTENTION:
Some Berber carpets have a
tendency to fuzz with wear.
Repeated strokes in the same
area with an ordinary vacuum
or deep cleaner may aggravate this condition. Please see
Stain Removal instructions on
page 14.
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Operations
Before you clean continued
4. Pretreating (optional)
Pretreating is recommended to improve
cleaning effectiveness for heavily soiled
carpet in high traffic areas such as
entryways and hallways.
BISSELL Tough Stain PreCleaner
a.Spray the BISSELL Tough Stain
PreCleaner formula onto heavy traffic areas, soiled areas, or stains.
b.Allow to penetrate for at least 3 minutes.
c. Clean as normal, using the BISSELL
PROheat 2X machine on the high
traffic setting, following the
instructions below.
Carpet cleaning
1. Fill the 2-in-1 Water Tank. Remove the tank
from the base of the machine by lifting up
the tank carry handle. Carry like a bucket
to the sink.
1.
1a.
1b.
1c.
1d.
1e.
1a.Unlatch the top of the tank from the
bottom by lifting up on the tank latch
located on the back of the tank.
1b.Remove the top of the tank by lifting up
on the handle.
Note how the lip on the top tank
separates from the groove in the
bottom tank. This placement is
important when putting the tank
back together.
1c. Fill the heavy duty bladder with clean
hot tap water.
Do not boil or microwave water
as it can destroy the bladder.
1d.Leaving the filled bottom of the tank on
a flat surface, only maneuver the top of
the tank. To attach the top part of the
tank to the bottom, carefully hook the lip
on the top tank into the groove on the
bottom tank.
1e.Fasten tanks together by securing the
latch in the back.
Note: Remember to secure the tank
latch in the back and test to make
sure it is secure before picking up
the tank.
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9
Operations
Carpet cleaning continued
2.
3.
2. Remove formula tank from back of
machine.
3. Fill the formula tank by first unscrewing
the cap and insert. Always use genuine
BISSELL 2X formulas to maximize cleaning and for the safety of your machine.
Fill with water to WATER line and then
fill up to FORMULA line with BISSELL 2X
Concentrated formula. Replace formula
tank.
4. Set Custom Clean Dial. Simply choose
one of the 4 settings (heavy traffic,
normal clean, light clean, or water
rinse).
5. Set ReadyTools Dial to the floor cleaning
setting.
4.
OR
5.
6. Plug into a proper outlet and turn the power
and heater switches to the ON ( I ) position. Allow 1 minute for the built-in heater
to warm-up before cleaning. The PROheat
2X will be fully warmed and will provide
optimal performance after a minute of
continuous heated cleaning.
7. Cleaning Strokes. While pressing the trigger, make one slow forward wet pass and
another one back. Caution: Do not
overwet. Take care not to run over loose
objects or edges of area rugs. Stalling
brush may result in premature belt failure.
Note: Your machine may be
equipped with a circuit breaker
that will automatically shut off the
brush if a large or loose object
is caught in the brush roll. If that
happens, be sure to unplug your
machine, remove the foreign
object, and then plug the machine
back in to reset the circuit breaker.
Release the trigger and make one slow
forward and backward pass over the
same area to remove any residual
dirty water and aid in drying. Repeat
cleaning passes until solution being
pulled up appears clean. Continue
passes without pressing the trigger until
you can’t see any more water being
pulled up.
10
6.
Power Switch
Heater Switch
WARNING:
To reduce the risk of fire and
electric shock due to internal component damage, use only BISSELL
cleaning fluids intended for use
with the deep cleaner.
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Operations
Carpet cleaning continued
8.
8. Remove the tank from the base of the
machine by lifting up on the tank carry
handle. Carry like a bucket to a utility sink
or outside where you will dispose of the
dirty water.
8a.Unlatch the top of the tank from the
bottom by lifting up on the tank latch
located on the back of the tank.
8b.Remove the top of the tank by lifting up on 8b.
the handle.
8a.
Note how the lip on the top tank
separates from the groove in the
bottom tank. This placement is
important when putting the tank
back together.
8c. Lift the bottom portion of the tank; pour out
dirty water in the sink through the triangular
shaped opening in the corner of the tank.
Note: You may notice hair & debris
deposits on the carpet or in the tank
that were loosened by the cleaning
action. This debris should be picked
up and thrown away.
8c.
8d.Fill the heavy duty bladder with clean
hot tap water, following instructions 1c
through 1e on page 9.
Note: Remember to secure the
tank latch in the back and test
to make sure it is secure before
picking up the tank. Always check 8d.
the level of cleaning formula in
the formula tank at the same time,
and refill as needed.
9.
9. Water rinse (recommended). Rinsing is an
optional step that can be done during the
cleaning process or after the carpeted area
has been completed. Switch to the water
rinse setting, on the Custom Clean dial and
follow the same path as you did for cleaning. Take care to do a forward (wet) stroke
by depressing the trigger, and a backward
(wet) stroke, followed by a forward and
backward (dry) stroke, releasing the trigger.
Continue this until the water you see coming
up the nozzle is clear. (See page 16 for
more machine care tips.)
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Operations
Cleaning with attachments
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Your PROheat 2X machine comes
equipped with a hose and at least
one attachment for cleaning stairs,
upholstery, and more.
1.Important! If using to clean upholstery, check upholstery tags.
a.Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means
you can use your PROheat 2X. If the
tag is coded with an “X” or an “S”
(with a diagonal stripe through it), or
says “Dry Clean Only”, do not proceed
with any deep cleaning machine. Do
not use on velvet or silk. If manufacturer’s tag is missing or not coded, check
with your furniture dealer.
b.Check for colorfastness in an inconspicuous place.
c. If possible, check upholstery stuffing.
Colored stuffing may bleed through
fabric when wet.
d.Plan activities to allow upholstery
time to dry.
e.Pick up any loose dirt, debris and pet
hair before deep cleaning.
2. Follow the instructions on pages 9-10 for
filling the 2-in-1 water tank and the formula
tank.
Manufacturer’s tag
5.
3. Set ReadyTools dial to the "TOOLS"
setting. This will allow spray and suction
from the hose.
4. Set Custom Clean dial for heavy traffic,
normal clean, light clean, or water rinse
as desired.
5. Attach the cleaning tool to the end of the hose.
6. Plug in and turn on the power switch and
heater (if desired).
7. Clean by pressing the trigger to spray
solution onto the area to be cleaned.
To reduce the
Slowly move the tool back and forth over
risk of injury, be extra careful when
the soiled surface. Release the trigger to
cleaning stairs. Make sure machine is
suction soiled water. Continue to clean in
the area, working in small sections, until no secure and level.
more dirt can be removed. Rinse (optional)
and suction as needed.
Caution: Do no overwet.
WARNING:
12
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Operations
Cleaning with attachments continued
8. Remove and rinse tools in clean, running
water. Dry and replace in the tool caddy.
9. It is recommended that you suction clean
water from a bowl to rinse out the hose.
10.
10.Before replacing lift end of hose and
stretch out to ensure all water is cleared
from hose.
11.Coil flex hose around the tool caddy.
12.Empty 2-in-1 water tank and rinse out,
following the instructions on page 11.
13.Return ReadyTools dial to floor setting.
Deep reach tool attachment
(Select models only)
1. Follow the instructions on page 9 for filling
the 2-in-1 water tank and the formula tank.
3.
2. Follow instructions 3-6 on page 12 under
"Cleaning with attachments".
3. Set tool on stain and press the trigger to
spray solution onto the area to be cleaned.
4. Slowly move the tool back and forth
over the soiled surface, keeping the tool
in contact with the carpet.
5. Release trigger and move tool slowly
over the soiled area to suction up water
and dirt.
5.
7.
6. Continue to clean the area, working in
small sections, until no more dirt can be
removed.
7. Remove tool from hose when finished.
Clean under warm water before storing.
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13
Operations
Stain removal
Do Not Delay! Attending to an
accident soon after it occurs ensures
the most optimal clean. Leaving it
for an extended period of time may
cause it to set and become
permanent.
1. Blot up liquids with an absorbent cloth or
paper towels. White materials are recommended because certain dyes may bleed
and make the stain worse.
2. Gently scrape up any semi-solids with a
spoon or spatula. Do not use a knife or other
utensil with sharp edges because it could
damage the carpet or upholstery.
3. If the area has already dried, separate
and remove from the carpet whatever semisolids and residue that can be accessed
before deep cleaning.
4. Be sure to test any spot removal formulas
in an inconspicuous area first. This is
important as some dyes and materials
could be damaged or discolored by
cleaning solvents. If such a change should
occur, try a different solution or call a professional.
5. If cleaning on Berber carpeting, gently
run your machine over a hidden area. If
no fuzzing occurs, continue cleaning in
soiled area.
6. Using the BISSELL Tough Stain PreCleaner,
spray evenly over soiled area. Do not
overwet. Wait 3-5 minutes. Gently work
the solution by blotting area with a clean,
damp, color safe cloth.
7. Clean using either the FLOOR
CLEANING, or TOOLS setting on the
ReadyTools dial.
14
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Operations
Hard floor cleaning
WARNING:
(Select models only)
Your PROheat 2X model may have
come with a hard floor attachment
and 2X Hard Floor Solutions Formula.
If not, these products are available
for purchase by contacting the BISSELL
Consumer Services department by
phone or at the website. The hard floor
tool provides effective cleaning for linoleum, vinyl, and tile floors. Caution: Do
not use on unsealed hardwood floors.
1. Vacuum with a specialized dry vacuum
or sweep thoroughly to pick up any
loose debris and pet hair.
To reduce the risk of fire
and electric shock- when cleaning a hard floor, the BISSELL bare
floor tool kit 203-5642 must be
used and it must only be used with
BISSELL Hard Floor Solutions or
BISSELL 2X Hard Floor Solutions
cleaning fluid intended for use with
this appliance.
2. Move any furniture, if needed.
WARNING:
To reduce the risk of fire, elec-
3. Fill the formula tank to "WATER" line
with water. Fill to "FORMULA" line with
BISSELL 2X Hard Floor Solutions.
4. Fill the 2-in-1 water tank with hot tap
water and set aside.
tric shock or injury unplug from
outlet before servicing.
5.
5. Attach the hard floor tool onto the bottom of the machine by hooking it into
the nozzle and swinging it down until it
clicks into place.
6. Set ReadyTools dial to the "FLOOR
CLEANING" setting.
7. Set the Custom Clean dial to NORMAL
clean.
8. Plug into an outlet and turn the power
switch and heater ON ( I ).
9. Slowly move the machine forward and
back over hard floor surface one time
while depressing trigger.
Caution: Do not overwet.
10.Repeat the motion without pressing the
trigger using the hard floor tool to squeegee and suction up the dirty water.
11.Allow adequate time for floors to dry.
12.Remove hard floor tool, rinse and dry
before storing.
13.Rinse out the formula tank.
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15
Operations
Machine storage
Once your cleaning is complete,
make sure the 2-in-1 water tank is
emptied, rinsed out, and dried before
the next use. The formula tank can
remain filled and ready to go.
Note: Store cleaner in a protected,
dry area. Since this product uses
water, it must not be stored where
there is a danger of freezing.
Freezing will damage internal
components and void the warranty.
WARNING:
To reduce the risk of fire,
electric shock or injury
unplug from outlet before
servicing.
Machine care
For best results, a few simple steps can
assure your machine is well maintained
after your cleaning is complete.
1. Flush your machine of any remaining
residual solution.
a.Fill the 2-in-1 clean water tank with
clean hot tap water.
b.Plug your machine into a proper outlet
and set the Custom Clean dial to the
rinse setting. Turn the power on by
pressing the power button.
c. Recline the handle and press the spray
trigger for 15 seconds while making
forward and backward passes on carpet.
Release the trigger to suction. Repeat for
another 15 seconds. Continue without
pressing the trigger until there is no more
water being suctioned.
2. Turn power and heater switches OFF (O).
Unplug the machine and wrap the power
cord. Empty the 2-in-1 water tank.
Tip:
Let all parts dry completely before storing
3&4
Filter
3. Rinse out 2-in-1 water tank, with running hot
tap water, taking care to clean underneath
the heavy duty bladder, and all around it.
4. The top half of the tank can be rinsed clean
through the nozzle area. Also, pop out the
red filter underneath the top half of the tank
and rinse out. Replace before putting the
top and bottom halves of the tank together.
16
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Maintenance and care
Machine care continued
5. Before you place the cleaned 2-in-1
water tank back onto the machine,
remove the red solution filter cap (on the
base of the machine).Remove the cap
by inserting a coin or a flat head screw
driver into the slot on the top. Turn counter clock wise and unscrew. Set aside.
5a.Remove the white filter by grasping
the post and pulling up and out of
the unit. Rinse the filter under cold
water.
Note: Be careful not to drop
the filter into the sink or
disposal.
5b.Replace the white filter back into
the filter area.
5a.
Solution
Filter Cap
5b.
Note: Make sure the white
filter is seated properly before
placing the red solution filter
cap.
5c. Replace the red solution filter cap
and turn clockwise to tighten.
6. Keeping the 2-in-1 water tank off of the
base of the machine, simply unscrew
the floor nozzle using a Phillips head
screwdriver. This can be rinsed out at
the faucet. Then replace back onto the
machine by starting from the bottom of
the nozzle and hooking the tabs into
the holes on the bottom sides of the
machine. Secure into place with the
screw.
5c.
Filter
6.
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17
Maintenance and care
Machine care continued
WARNING:
To reduce the risk of fire, electric
6. The inside of the end caps by the brush
rolls can be wiped out with a clean paper
towel, or, if a more thorough cleaning is
desired, the end caps can be taken off
using a Phillips head
screwdriver and
rinsed clean. Replace after cleaning.
shock, or injury,turn power
OFF and disconnect plug from
electrical outlet before performing
maintenance or troubleshooting.
7. Any loose hair or debris can be pulled from
the brush rolls and thrown away. For the
most thorough clean before storage, follow
directions on pages 18 & 19 for removal
and replacement of the brush rolls and belts.
8. To clean attachments that may have been
used, remove from hose and rinse under
clean, running water. Dry and replace
attachment in the tool caddy. Clean the
hose by suctioning clean water from the tap.
Before replacing, lift end of hose and stretch
out to ensure all water is cleared from hose.
Refer to page 13.
9. After carpet is dry, vacuum with a sepcialized dry vacuum to remove hair and
fuzz.
Small belt removal and replacement
Occasional replacement of one or
both belts may become necessary.
If that is needed, please follow the
instructions below.
1. Turn off the machine, and unplug it from
the outlet.
2. Remove both the 2-in-1 water tank and
the formula tank. Set aside.
3.
4.
5.
6.
7.
8.
9.
3. Unscrew the front nozzle and remove it.
Set aside.
4. Turn the machine on its side.
IMPORTANT: cord side down.
5. Remove the clear end cap by unscrewing the 2 black screws. Take care not to
drop the screws into the unit.
6. Remove 1 silver screw.
7. Remove pivot arm by gently lifting up.
8. Remove small brush belt.
9. Replace small brush belt, and reverse
steps above.
18
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Maintenance and care
Brush removal and large belt replacement
Brushes can be removed for cleaning
or replacement as needed.
1. Follow small belt removal Instructions on
page 18.
2. Remove brush rolls by pulling them off
of the metal rods. Be careful not to
lose the small washer at each
end of the brush rolls.
WARNING:
To reduce the risk of fire,
electric shock or injury,
unplug from the outlet
before servicing.
2.
3.
4.
5.
6.
7.
3. Place cleaned or new brush rolls back
onto the rods. Make sure one washer is
on each end of the rollers prior to sliding
onto the rod. Be sure to let the rod slide
through the bushing to insure proper fit.
4. Re-attach the long belt on the bottom to
the cogs of the small roller brushes.
5. Place small belt over back roller and
metal cog.
6. Place pivot arm in place and screw in
place using the silver screw.
7. Re-attach clear end cap by tightening
with the (2) black screws.
8. Return front nozzle to front of unit, by
latching from underneath and then
securing with a screw.
If you have any questions or are having
trouble installing or replacing your
belt(s) or brushes, please call BISSELL
Consumer Services.
8.
www.bissell.com800.237.7691
19
Troubleshooting
Built-in heater ready light does not illuminate
Possible causes
1. The heater switch is not turned ON ( I )
Remedies
1. Turn the heater switch ON ( I )
2. The power switch is not turned ON ( I )
2. Both switches must be ON ( I ) to activate the
heater ready light
Reduce Spray or No Spray
Possible causes
1. Water tank may be empty
Remedies
1. Fill heavy duty bladder with hot tap water
2. Formula tank may be empty
2. Fill formula tank with BISSELL 2X
Formula for cleaning
3. Tank may not be seated completely
3. Turn power OFF (0). Remove and reseat tank
4. Pump may have lost prime.
4. Turn power OFF (0) and then back ON (I). Wait one minute,
then depress trigger
DirtLifter® PowerBrush does not turn
Possible causes
Remedies
1. The belt is off or broken
1. Turn power OFF ( O ) and unplug unit from outlet. Follow
instructions on page 19
2. The unit is in the upright position
2. Brushes only rotate when unit is reclined using the
detent pedal
3. Circuit breaker on machine (if equipped) may have tripped
3. Turn the machine OFF ( O ) and unplug from outlet. Check
to see if foreign object is caught in brush roll. Remove
object. Plug machine in to reset circuit breaker
Cleaner not picking up solution
Possible causes
1. ReadyTools dial may be at wrong setting
Remedies
1. Set ReadyTools dial to either FLOOR CLEANING or TOOLS setting
2. Tank may not be seated properly
2. Pick up both the 2-in-1 water tank and formula tank and
reseat them so they fit snugly on the unit
3. Tank may not be assembled properly
3. Check to make sure the "lip" of the nozzle is securely
hooked into the groove on bottom of Tank (see page 9)
4. Solution or 2-in-1 water tank is empty
4. Check fluid levels in heavy duty bladder and formula tank.
5. 2-in-1 water tank has picked up maximum dirty water
5. Empty 2-in-1 water tank. Refill heavy duty bladder with
and red float door has closed. clean hot tap water and replace.
6. Red float "door" in the tank may have closed as a result of bumping 6.
an object or moving machine back and forth too quickly
Turn the machine OFF ( O ), allowing red float door to release
into the open position. Turn unit back ON ( I ) to continue
cleaning. Be sure your forward and backward strokes are done
at a slower pace.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-800-237-7691.
20
www.bissell.com800.237.7691
Replacement parts - BISSELL PROheat 2X
Below please find a list of common replacement parts. While not all of these
parts may have come with your specific machine, all are available to you for
purchase, if desired.
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
Part No.
Part Name
203-6611Tank Assembly (complete) (Black)
203-6660Tank Lid (Black)
203-6618Tank Bottom (Black)
203-6675Cap and Insert for Formula Tank
203-6676Formula Tank (includes Cap & Insert for Formula Tank)
203-6677Cap and Insert for Formula Tank
203-7649Floor Nozzle with End Cap Assembly
203-6679Autoload Gasket (fits both Water and Formula Tank)
203-6845Float Door
203-6680Tank Filter (Lint Screen)
203-6682Cord Wrap (Blue Illusion)
203-6685Clear End Cap w/Edge Brushes (2 pack, includes screws)
203-6686Brush Roll – 6 row (includes 1 brush, axle, 2 swivel arms)
203-6688Small Brush Belt (non-cord side)
203-6804Large Brush Belt (cord side)
203-6689Hose Secure Latch
203-6690Hose Rack Assembly (Top/Bottom Hose Rack, Screws)
*Not all parts are included with every model.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
www.bissell.com800.237.7691
21
Accessories - BISSELL PROheat 2X
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
*Not all
Part No. Part Name
203-6651 3” Tough Stain Tool
203-6652Powered TurboBrush® Hand Tool
203-6653 4” Upholstery Tool
203-6654 6” Stair Tool
203-6655Spraying Crevice Tool
203-5642Bare Floor Tool with trial size bottle of Hard Floor Solutions formula
203-7412Deep Reach Pet Tool
62E5-2
2X Fiber Cleansing Formula with Scotchgard™ Protection 60 oz.
99K5-2
2X Pet Stain and Odor Formula with Scotchgard™ Protection 60 oz.
89Q5-2
2X Allergen Cleansing Formula 60 oz.
83P3-2
2X Natural Orange Formula 60 oz.
34B5-2
2X Lavender Essence Formula 60 oz.
78H6-3
2X Professional Deep Cleaning Formula with Scotchgard™ Protection 48 oz.
26V2
2X Spring Breeze Formula 60oz.
56L9
2X Hard Floor Solutions Formula 16 oz.
4001Tough Stain PreCleaner 22 oz.
parts are included with every model.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
22
www.bissell.com800.237.7691
Warranty - BISSELL PROheat 2X
This warranty gives you specific legal rights, and you may also have other rights which may
vary from state to state. If you need additional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail,
telephone, or regular mail as described below.
Limited Two Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product
BISSELL Homecare, Inc. will repair or replace (with new or remanufactured components or
products), at BISSELL’s option, free of charge from the date of purchase by the original
purchaser, for two years any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any
other use not in accordance with the user's guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your
area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or Write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT
EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on how long an implied warranty last so the above limitation
may not apply to you.
www.bissell.com800.237.7691
23
Don't forget to register your product!
Registering is quick, easy and offers you benefits over the lifetime of your product.
You’ll receive:
BISSELL Rewards Points
Automatically earn points for discounts and free shipping on future purchases.
Faster Service
Supplying your information now saves you time should you need to contact us with
questions regarding your product.
Product Support Reminders and Alerts
We’ll contact you with any important product maintenance reminders and alerts.
Special Promotions
Optional: Register your email to receive notice of offers, contests, cleaning tips and more!
Visit www.bissell.com/registration now!
BISSELL consumer services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 10 p.m. ET
Saturday 9 a.m. — 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It
provides proof of purchase date in the event of a
warranty claim. See Warranty on page 23 for details.
24
©2011 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 120-4375
Rev 4/11
Visit our website at:
www.bissell.com
Scotchgard is a trademark of 3M
www.bissell.com800.237.7691
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