Installing Contivity Configuration Manager 2.3

CCM
Installing Contivity Configuration
Manager 2.3
318218-C
.
Document status: Standard
Document version: 01.01
Document date: March 2006
Copyright © 2006, Nortel Networks
All Rights Reserved.
Sourced in the United States of America
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented without
express or implied warranty. Users must take full responsibility for their applications of any products specified in this
document. The information in this document is proprietary to Nortel Networks Inc.
The software described in this document is furnished under a license agreement and may be used only in accordance
with the terms of that license. The software license agreement is included in this document.
Trademarks
Nortel, Nortel Networks, the Nortel Networks logo, the Globemark, Contivity Configuration Manager, and Contivity
are trademarks of Nortel Networks.
Cloudscape is a trademark of International Business Machines Corporation.
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Solaris is a registered trademark of Sun Microsystems, Inc.
Windows and MS-DOS are registered trademarks of Microsoft Corporation.
The asterisk after a name denotes a trademarked item.
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Contents
Chapter 1 Installing Contivity Configuration Manager 2.3
7
How to get help 7
Getting help from the Nortel web site 7
Getting help over the phone from a Nortel Solutions Center 8
Getting help from a specialist by using an Express Routing Code 8
Getting help through a Nortel distributor or reseller 8
Installing on Windows systems 8
Installing on Solaris systems 11
Using Launch Applications after installing CCM 2.3 14
Modifying the application launch command syntax 14
Creating a shortcut to the application on your Desktop 15
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
6 Contents
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
Chapter 1
Installing Contivity Configuration
Manager 2.3
This document provides important information about installing Contivity*
Configuration Manager* (CCM) 2.3.
CCM 2.3 includes the installation and migration software to upgrade CCM
2.2 or 2.2.1 to CCM 2.3.
Note: Contivity is also known as VPN Router, and Contivity
Configuration Manager is also known as VPN Router Multi-Element
Manager.
How to get help
This section explains how to get help for Nortel* products and services.
Getting help from the Nortel web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. From this site, you can:
•
download software, documentation, and product bulletins
•
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
•
sign up for automatic notification of new software and documentation
for Nortel equipment
•
open and manage technical support cases
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
8 Chapter 1 Installing Contivity Configuration Manager 2.3
Getting help over the phone from a Nortel Solutions Center
If you do not find the information you require on the Nortel Technical Support
web site, and you have a Nortel support contract, you can also get help over
the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following web site to obtain the phone
number for your region:
www.nortel.com/callus
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor
or authorized reseller, contact the technical support staff for that distributor
or reseller.
Installing on Windows systems
You must, at a minimum, have the full Integrated Framework Release Build
of CCM 2.2 installed before you can upgrade to CCM 2.3. If you have CCM
2.2 or CCM 2.2.1 installed, you may proceed with the upgrade to CCM 2.3.
This procedure assumes that you are using:
•
a CCM-supported Windows* operating system
•
the default Cloudscape* database
Note 1: If you are using an Oracle* database, you must contact Nortel
Customer Support for installation and upgrade procedures. If you are
not using the default Cloudscape database or a supported Windows
platform, you must contact Nortel Customer Support for installation and
upgrade procedures.
Note 2: You must use this procedure for each CCM Server and Client
machine that you are upgrading.
To install the CCM 2.3 cartridges on Windows systems:
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
Installing on Windows systems 9
Step
Action
Closing CCM on CCM Client and Server machines
1
On all CCM Client machines, go to the Nortel Networks Contivity
Configuration Manager Client.
2
Select File, and then Exit to quit the Client.
3
On all CCM Server machines, go to the Nortel Networks Contivity
Configuration Manager Client.
4
Select File, and then Exit to quit the Client.
5
On all CCM Server machines, go to the Nortel Networks Contivity
Configuration Manager Server.
6
Select File, and then Exit to quit the Server.
ATTENTION
All CCM Client and Server programs should now be stopped.
Obtaining the CCM 2.3 files
7
On all Client and Server machines, make a temporary new folder in
a convenient location. The new CCM 2.3 files will be stored in this
folder. For example, in C:, create a new folder called C:\TempCCM.
ATTENTION
The name of the new folder you create must contain no spaces.
8
Obtain the CCM 2.3 files from either your installation CD or from the
Nortel Customer Support web site. Store the files on the Client and
Server machines in the new folder. Only these files should be in
the folder:
Note: If you obtain the files from a CD, you must retrieve the
installation script (.bat file) from the Windows subdirectory.
•
install2_3.bat
•
Contivity.zip
•
C221Driver.zip
•
C251Driver.zip
•
cemcore.jar
•
cemutils.jar
•
contiv.jar
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
10 Chapter 1 Installing Contivity Configuration Manager 2.3
•
xmlrpc.jar
Running the installation program
9
On all Client and Server machines, from the Windows Start menu,
choose Run.
10
Type cmd in the Open box.
11
Click OK to start the MS-DOS cmd window.
A Command window appears.
12
At the prompt, change the directory to the location of the CCM 2.3
files. For example, if the files are in C:\TempCCM, enter:
cd /D C:\TempCCM
13
On the Client and Server machines, run the CCM 2.3 installation
program—the install2_3.bat file—and provide the following
parameters:
•
Specify the path to the temporary folder containing the new CCM
2.3 files.
•
Specify the path to the folder containing the CCM 2.2 or CCM
2.2.1 installation.
Note: This parameter is the previous version of the CCM
installation that you wish to upgrade.
In the following example command, there is one space between
Nortel and Networks:
install2_3.bat C:\TempCCM C:\Program Files\Nortel
Networks\CCM
Note: If CCM 2.3 is installed in the default directories, you only
need enter install2_3.bat C:\TempCCM.
ATTENTION
On Server machines, the installation script runs CCM Server to begin
data migration. An INSTALL_COMPLETE message appears when the
installation completes. This can take several minutes.
Note: CCM 2.3 creates placeholders for the migrated devices
on the CCM navigation tree. In step 16 of this procedure you are
asked to reimport these devices to complete data migration.
Completing the upgrade
14
On all CCM Server machines, start the Server.
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
Installing on Solaris systems
15
11
In the CCM Server Log window, verify that the Version 2.3 Contivity,
C251, and C221 cartridges are installed. You should see the
following information:
Contivity Secure IP Services Gateway 2.3.0
Nortel Networks Contivity 221 2.3.0
Nortel Networks Contivity 251 2.3.0
Contivity Branch Access 2.2.0 or 2.2.1 (based on your previous
CCM installation version)
16
The CCM 2.3 upgrade creates only placeholders for the migrated
devices on the CCM navigation tree. Using the CCM Client, reimport
all needed devices on the CCM navigation tree.
—End—
Installing on Solaris systems
You must, at a minimum, have the full Integrated Framework Release Build
of CCM 2.2 installed before you can upgrade to CCM 2.3. If you have CCM
2.2 or CCM 2.2.1 installed, you may proceed with the upgrade to CCM 2.3.
This procedure assumes that you are using:
•
a CCM-supported Solaris* operating system
•
the default Cloudscape database
Note: If you are using an Oracle database, you must contact Customer
Support for installation and upgrade procedures. If you are not using
the default Cloudscape database or a supported Solaris platform, you
must contact Nortel Customer Support for installation and upgrade
procedures.
To install the CCM 2.3 cartridges on Solaris systems:
Step
Action
Closing CCM on CCM Client and Server machines
1
On all CCM Client machines, go to the Nortel Networks Contivity
Configuration Manager Client.
2
Select File, and then Exit to quit the Client.
3
On all CCM Server machines, go to the Nortel Networks Contivity
Configuration Manager Client.
4
Select File, and then Exit to quit the Client.
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
12 Chapter 1 Installing Contivity Configuration Manager 2.3
5
On all CCM Server machines, go to the Nortel Networks Contivity
Configuration Manager Server.
6
Select File, and then Exit to quit the Server.
ATTENTION
All CCM Client and Server programs should now be stopped.
Obtaining the CCM 2.3 files
7
On the Client and Server machines, open a Command window.
8
Log in as root by entering the following command:
su -
9
Make a temporary new folder in a convenient location. The new
CCM 2.3 files will be stored in this folder. For example, in $HOME,
create a new folder called $HOME/TempCCM.
10
Obtain the CCM 2.3 files from either your installation CD or from the
Nortel Customer Support web site. Store them on the Client and
Server machines in the new folder. Only these files should be in
the folder:
Note: If you obtain the files from a CD, you must retrieve the
installation script (.bat file) from the Solaris subdirectory.
•
install2_3.sh
•
Contivity.zip
•
C221Driver.zip
•
C251Driver.zip
•
cemcore.jar
•
cemutils.jar
•
contiv.jar
•
xmlrpc.jar
Running the installation program
11
If you are no longer logged in as root, open a command window and
log in as root by entering the following command:
su -
12
At the prompt, change the directory to the location conatining the
CCM 2.3 files. For example, if the files are in $HOME/TempCCM,
enter:
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
Installing on Solaris systems
13
cd $HOME/TempCCM
Note: Users outside the United States must enter the following
commands before they install CCM.
unset LANG
unset LC_CTYPE
13
On the Client and Server machines, run the CCM 2.3 installation
program—the install2_3.sh file—and provide the following
parameters:
•
Specify the path to the temporary folder containing the new CCM
2.3 files.
•
Specify the path to the folder containing the CCM 2.2 or CCM
2.2.1 installation.
Note: This parameter is the previous version of the CCM
installation that you wish to upgrade.
For example, if CCM 2.2 or CCM 2.2.1 is installed in the default
directories (folders), the command is:
sh ./install2_3.sh $HOME/TempCCM /opt/CCM
Note: If CCM 2.3 is installed in the default directories, you need
only enter sh ./install2_3.sh $HOME/TempCCM
ATTENTION
On Server machines, the installation script runs CCM Server to begin
data migration. An INSTALL_COMPLETE message appears when the
installation completes. This can take several minutes.
Note: CCM 2.3 creates placeholders for the migrated devices
on the CCM navigation tree. In step 16 you are asked to reimport
these devices to complete data migration.
Completing the upgrade
14
On the CCM Server machine, start the Server.
15
In the CCM Server Log window, verify that the Version 2.3 Contivity,
C251, and C221 cartridges have been installed. You should see
information similar to the following:
Contivity Secure IP Services Gateway 2.3.0
Nortel Networks Contivity 221 2.3.0
Nortel Networks Contivity 251 2.3.0
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
14 Chapter 1 Installing Contivity Configuration Manager 2.3
Contivity Branch Access 2.2.0 or 2.2.1 (based on your previous
CCM installation version)
16
The CCM 2.3 upgrade creates only placeholders for the migrated
devices on the CCM navigation tree. Using the CCM Client, reimport
all needed devices on the CCM navigation tree.
—End—
Using Launch Applications after installing CCM 2.3
ATTENTION
To use BNR or FPM, you MUST do one of the following workarounds after
installing CCM 2.3.
After you install CCM 2.3, you must choose one of two workarounds for
accessing or launching applications. The two options for launching or
accessing the BNR and FPM applications are:
•
Modify the application launch command syntax, or
•
Create a shortcut to the application on your desktop.
The following sections describe each option.
Modifying the application launch command syntax
To launch BNR and FPM from within CCM, you MUST change the
application launch command syntax. Because this option applies on a
per-device basis, Nortel recommends that you do this to the first device in
the CCM navigation tree. After you have changed the command syntax on
the first device, you can use this device to launch the application with no
loss of functionality to the BNR and FPM tools.
To modify the application launch command syntax:
Step
Action
1
In the CCM navigation tree, select the first CES device, and then
click the Applications tab.
Note: You can repeat this procedure for each CES device if you
wish. However, you can launch the application from the first
device, then use the application for other devices.
2
Select the application you wish to launch, and click Modify.
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
Using Launch Applications after installing CCM 2.3 15
3
On Windows systems, in the Command field, change classes to
ptclasses. For example, change "jre\bin\java" -jar "classes\bandr.jar"
to "jre\bin\java" -jar "ptclasses\bandr.jar".
OR
On Solaris systems, in the Command field, change classes to
ptclasses, remove all quotation marks ("), and change any backslash
characters (\) to forward slash characters (/). For example,
change "jre\bin\java" -jar "classes\bandr.jar" to jre/bin/java -jar
ptclasses/bandr.jar.
Note: Reference the known anomaly for more information about
this issue.
4
Click OK.
5
To launch BNR or FPM, select the application and click GO!
—End—
Creating a shortcut to the application on your Desktop
The BNR and FPM applications do not have to be launched from within
CCM—they can be run independently by creating a shortcut on your
desktop.
On Windows systems, use the following procedure to create a shortcut
to the application on your Desktop:
Step
Action
1
On the Desktop, create a shortcut to the appropriate application file.
These files are located in the ptclasses subdirectory of the CCM
installation directory. The files are named:
•
bandr.jar file for BNR
•
fwpolmgr.jar file for FPM
2
After you have created the shortcut, select the shortcut, right-click,
and choose Properties.
3
On the Shortcut tab, in the Target field, enter java -jar followed by
the path to the application file. For example, if CCM is installed in
the default directories, enter
java -jar "C:\Program Files\Nortel Networks\CCM\ptclasses\fwpolmgr.jar"
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
16 Chapter 1 Installing Contivity Configuration Manager 2.3
4
In the Start in field, specify the path to the jre\bin directory. For
example, if CCM is installed in the default directories, enter
"C:\Program Files\Nortel Networks\CCM\jre\bin"
See .
Figure 1
Shortcut parameters
5
Click OK.
6
Double-click the shortcut you created.
A DOS window appears, then the application window appears.
—End—
On Solaris systems, use the following procedure to create a shortcut to the
application on your desktop:
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
Using Launch Applications after installing CCM 2.3 17
Step
Action
1
Create a text file. Name the file bnr.run (or fpm.run) and save it to
the $HOME directory.
2
Use a text editor, such as vi, to edit the file you created (bnr.run or
fpm.run). Assuming that CCM is installed in the default directories,
add the following lines to the file.
For Backup and Restore (BNR):
cd /opt/CCM/ptclasses
/opt/CCM/jre/bin/java -jar bandr.jar
For Firewall Policy Manager (FPM):
cd /opt/CCM/ptclasses
/opt/CCM/jre/bin/java -jar fwpolmgr.jar
If CCM is not stored in the default directories, then make the
appropriate changes to the /opt/CCM line.
3
Change the file permissions so that it can be executed. For example,
you can use the following command:
chmod +x bnr.run
or
chmod +x fpm.run
4
Copy the file to the Desktop.
5
Double-click the file you copied to the Desktop to run the application.
If a window appears which asks for options and arguments, click OK.
After you close the application, if a Run window is still open, close it.
—End—
ATTENTION
For security reasons, Nortel recommends that you lock your screen if you must
leave the computer unattended while CCM, BNR, or FPM are still running.
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
18 Chapter 1 Installing Contivity Configuration Manager 2.3
CCM
Installing Contivity Configuration Manager 2.3
318218-C 01.01 Standard
Release 2.3 March 2006
Copyright © 2006, Nortel Networks
.
Nortel Networks Confidential
CCM
Installing Contivity Configuration Manager 2.3
Copyright © 2006, Nortel Networks
All Rights Reserved.
Publication: 318218-C
Document status: Standard
Document version: 01.01
Document date: March 2006
Sourced in the United States of America
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