EMPIRE
EMPIRE
Comfort Systems
INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
Vent Free Fireplace Insert
unVented
GAS Fireplace
ModELS
VFP20IN3(0,1,2,3)L10(N,P)-1
VFP20IN2(0,1,2,3)L(N,P)-1
VFP20IN3(0,1,2,3)L(N,P)-1
VFP28IN2(0,1,2,3)L(N,P)-1
VFP28IN3(0,1,2,3)L(N,P)-1
GAS-FIRED
Installer:
Leave this manual with the appliance.
Consumer: Retain this manual for future reference.
WARNING: If the information in these instructions
are not followed exactly, a fire or explosion may
result causing property damage, personal injury
or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fire department.
— Installation and service must be performed by a
qualified installer, service agency or the gas supplier.
This appliance may be installed in an aftermarket,
permanently located, manufactured (mobile) home,
where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be
provided. Refer to page 13.
WARNING: If not installed, operated and maintained
in accordance with the manufacturer's instructions,
this product could expose you to substances in fuel
or from fuel combustion which can cause death or
serious illness.
Water Vapor: A By-Product of Unvented Room
Heaters
Water vapor is a by-product of gas combustion. An
unvented room heater produces approximately one (1)
ounce (30ml) of water for every 1,000 BTU's (.3KW's)
of gas input per hour. Refer to page 13.
Page 1
TABLE OF CONTENTS
SECTION
PAGE
Important Safety Information............................................................................................... 3
Safety Information for Users of LP-Gas.............................................................................. 4
Important Installation Guidelines......................................................................................... 5
Introduction......................................................................................................................... 6
Specifications...................................................................................................................... 7
Installation in a Fireplace.................................................................................................... 8
Fireplace Insert Dimensions............................................................................................... 9
Built-In Fireplace Installation............................................................................................. 10
VFP20IN Fireplace with Surround Dimensions................................................................. 11
VFP28IN Fireplace with Surround Dimensions................................................................. 12
Water Vapor: A By-Product of Unvented Room Heaters................................................... 13
Provisions for Adequate Combustion & Ventilation Air...............................................13 - 14
Gas Supply................................................................................................................15 - 16
Clearances.................................................................................................................16 - 18
Combustible Materials...................................................................................................... 19
Alternate On/Off Switch Installation...........................................................................20 - 21
Surround Panel Installation............................................................................................... 22
Blower Accessory Information........................................................................................... 23
VFP20IN Log Placement.................................................................................................. 24
VFP20IN Ember Placement Photos.................................................................................. 25
VFP28IN Log Placement.................................................................................................. 26
VFP28IN Ember Placement Photos.................................................................................. 27
Hydraulic Thermostat Lighting Instructions....................................................................... 28
Millivolt Control Valve Lighting Instructions....................................................................... 29
10,000 BTU Millivolt Control Lighting Instructions............................................................ 30
Operation Instructions/Flame Appearance........................................................................ 31
Pilot Flame Characteristics........................................................................................32 - 33
Wiring................................................................................................................................ 33
Maintenance..................................................................................................................... 33
Troubleshooting................................................................................................................ 34
Master Parts Distributor List.............................................................................................. 35
How To Order Repair Parts............................................................................................... 35
VFP20IN Parts List........................................................................................................... 36
VFP20IN Parts View......................................................................................................... 37
VFP28IN Parts List........................................................................................................... 38
VFP28IN Parts View......................................................................................................... 39
Logs Parts Lists & Parts Views......................................................................................... 40
Decorative Accessories..................................................................................................... 41
Surround Fronts................................................................................................................ 42
VFL20IN Surround Fronts................................................................................................. 43
Page 2
26497-6-0511
IMPORTANT SAFETY INFORMATION
•
•
•
•
•
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•
•
•
An unvented room heater having an input rating of
more than 6,000 Btu per hour shall not be installed in a
bathroom
An unvented room heater having an input rating of more
than 10,000 Btu per hour shall not be installed in a bedroom
or bathroom.
Due to high temperatures, the appliance should be located
out of traffic and away from furniture and draperies.
Children and adults should be alerted to the hazard of high
surface temperature and should stay away to avoid burns
or clothing ignition.
Young children should be carefully supervised when they
are in the same room with the appliance.
Do not place clothing or other flammable material on or
near the appliance.
Installation and repair should be done by a qualified
service person. This appliance should be inspected
before use and at least annually by a professional service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding materials, etc. It
is imperative that control compartments, burners and
circulating air passageways of the appliance be kept
clean.
Do not use this room heater if any part has been under
water. Immediately call a qualified service technician to
inspect the room heater and to replace any part of the
control system and any gas control which has been under
water.
You must operate heater with fireplace screen closed in
place. Do not close glass doors while operating heater.
Do not place trash, logs or other articles on the log set
during operation.
•
•
•
•
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•
During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain
oils, films or bonding agents. These bonding agents
are not harmful but may produce annoying smoke and
smells as they are burned off during initial operation of
the appliance. This is a normal temporary occurrence.
A window should be opened during the initial bake out
period.
Correct installation of the ceramic fiber logs, proper
location of the heater and annual cleaning are necessary to
avoid potential problems with sooting. Sooting, resulting
from improper installation or operation, can settle on
surfaces outside the fireplace. See instructions for proper
installation.
WARNING: Do not allow fans to blow directly into
the fireplace. Avoid any drafts that alter burner flame
patterns.
WARNING: Do not use a blower insert, heat exchanger
insert or other accessory not approved for use with this
heater.
WARNING! This fireplace needs fresh air for ventilation to
run properly. This fireplace has an ODS (oxygen depletion
sensor) which will shut down the heater if adequate fresh
air is not available. See troubleshooting section in the
instructions.
Keep appliance area clear and free from combustible
materials, gasoline and other flammable vapors and
liquids.
WARNING: Failure to keep the primary air opening(s) of
the burner(s) clean may result in sooting and property
damage.
warning
When used without adequate combustion and ventilation air,
heater may give off CARBON MONOXIDE, an odorless, poisonous gas.
Do not install heater until all necessary provisions are
made for combustion and ventilation air. Consult the written instructions provided with the heater for information
concerning combustion and ventilation air. In the absence
of instructions, refer to the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and Ventilation, or
applicable local codes.
This heater is equipped with a pilot light safety system
designed to turn off the heater if not enough fresh air is
available.
Do NOT TAMPER WITH PILOT LIGHT SAFETY SYSTEM!
If heater shuts off, do not relight until you provide fresh air.
If heater keeps shutting off, have it serviced. Keep burner and
control compartment clean.
26497-6-0511
Carbon monoxide poisoning may lead to death.
Early signs of carbon monoxide poisoning resemble the flu, with
headache, dizziness and/or nausea. If you have these signs,
heater may not be working properly. Get fresh air at once! Have
heater serviced.
Some people — pregnant women, persons with heart or lung
disease, anemia, those under the influence of alcohol , those at
high altitudes — are more affected by carbon monoxide than
others.
The pilot light safety system senses the depletion of oxygen at
its location. If this heater is installed in a structure having a high
vertical dimension, the possibility exists that the oxygen supply
at the higher levels will be less than that at the heater. In this type
of application, a fan to circulate the structure air will minimize
this effect. The use of this fan will also improve the comfort level
in the structure. When a fan is used to circulate air, it should be
located so that the air flow is not directed at the burner.
Page 3
SAFETY INFORMATION FOR USERS OF LP-GAS
Propane (LP-Gas) is a flammable gas which can cause fires
and explosions. In its natural state, propane is odorless and
colorless. You may not know all the following safety precautions which can protect both you and your family from an
accident. Read them carefully now, then review them point by
point with the members of your household. Someday when
there may not be a minute to lose, everyone's safety will depend
on knowing exactly what to do. If, after reading the following
information, you feel you still need more information, please
contact your gas supplier.
LP-GAS WARNING ODOR
If a gas leak happens, you should be able to smell the gas because of the odorant put in the LP-Gas.
That's your signal to go into immediate action!
•
•
•
•
Do not operate electric switches, light matches, use your
phone. Do not do anything that could ignite the gas.
Get everyone out of the building, vehicle, trailer, or area. Do
that IMMEDIATELY.
Close all gas tank or cylinder supply valves.
LP-Gas is heavier than air and may settle in low areas such
as basements. When you have reason to suspect a gas leak,
keep out of basements and other low areas. Stay out until
firefighters declare them to be safe.
•
•
Use your neighbor's phone and call a trained LP-Gas service
person and the fire department. Even though you may not
continue to smell gas, do not turn on the gas again. Do not
re-enter the building, vehicle, trailer, or area.
Finally, let the service man and firefighters check for escaped
gas. Have them air out the area before you return. Properly
trained LP-Gas service people should repair the leak, then
check and relight the gas appliance for you.
no odor detected - odor fade
Some people cannot smell well. Some people cannot smell the
odor of the chemical put into the gas. You must find out if you
can smell the odorant in propane. Smoking can decrease your
ability to smell. Being around an odor for a time can affect your
sensitivity or ability to detect that odor. Sometimes other odors in
the area mask the gas odor. People may not smell the gas odor
or their minds are on something else. Thinking about smelling a
gas odor can make it easier to smell.
The odorant in LP-gas is colorless, and it can fade under some
circumstances. For example, if there is an underground leak, the
movement of the gas through soil can filter the odorant. Odorants
in LP-Gas also are subject to oxidation. This fading can occur if
there is rust inside the storage tank or in iron gas pipes.
The odorant in escaped gas can adsorb or absorb onto or into walls,
masonry and other materials and fabrics in a room. That will take
some of the odorant out of the gas, reducing its odor intensity.
LP-Gas may stratify in a closed area, and the odor intensity could
vary at different levels. Since it is heavier than air, there may be
more odor at lower levels. Always be sensitive to the slightest gas
odor. If you detect any odor, treat it as a serious leak. Immediately
go into action as instructed earlier.
some points to remember
•
Learn to recognize the odor of LP-gas. Your local LP-Gas
Dealer can give you a "Scratch and Sniff" pamphlet. Use it to
find out what the propane odor smells like. If you suspect that
your LP-Gas has a weak or abnormal odor, call your LP-Gas
Dealer.
•
If you are not qualified, do not light pilot lights, perform service,
or make adjustments to appliances on the LP-Gas system. If
you are qualified, consciously think about the odor of LP-Gas
prior to and while lighting pilot lights or performing service or
making adjustments.
•
Sometimes a basement or a closed-up house has a musty
smell that can cover up the LP-Gas odor. Do not try to light
pilot lights, perform service, or make adjustments in an area
where the conditions are such that you may not detect the
odor if there has been a leak of LP-Gas.
•
Odor fade, due to oxidation by rust or adsorption on walls of
new cylinders and tanks, is possible. Therefore, people should
be particularly alert and careful when new tanks or cylinders
are placed in service. Odor fade can occur in new tanks, or
reinstalled old tanks, if they are filled and allowed to set too
long before refilling. Cylinders and tanks which have been
out of service for a time may develop internal rust which will
Page 4
cause odor fade. If such conditions are suspected to exist,
a periodic sniff test of the gas is advisable. If you have any
question about the gas odor, call your lp-gas dealer. A
periodic sniff test of the lp-gas is a good safety measure
under any condition.
•
If, at any time, you do not smell the LP-Gas odorant and you
think you should, assume you have a leak. Then take the same
immediate action recommended above for the occasion when
you do detect the odorized LP-Gas.
•
If you experience a complete "gas out," (the container is under no vapor pressure), turn the tank valve off immediately.
If the container valve is left on, the container may draw in
some air through openings such as pilot light orifices. If this
occurs, some new internal rusting could occur. If the valve is
left open, then treat the container as a new tank. Always be
sure your container is under vapor pressure by turning it off
at the container before it goes completely empty or having it
refilled before it is completely empty.
26497-6-0511
IMPORTANT INSTALLATION GUIDELINES
Proper Log Placement
Log placement is critical to proper burner performance. Logs must
be correctly positioned onto the burner. The photos in this manual
show the proper pinned position for logs on this set. Owners need
to be shown proper log placement and instructed not to move the
logs.
Logs must fit firmly onto the burner when positioned as shown in
the photos. Malformed logs or logs with sloppy pin holes must be
replaced.
Proper Placement of Rock Wool and Decorative Lava Rock
Rock wool can be added to burners for a glowing ember effect.
It must be positioned only on the front portion of the burner. The
photos in this manual show the proper placement of rock wool.
Decorative lava rock or small wood pieces should never be placed
on the burner. These items are only for placement on the floor of
the fireplace or firebox.
Proper Primary Airflow into Burner
For proper burner operation and flame appearance, the flow of
primary air into the venturi tube, located on the rear of the burner,
must not be reduced. This flow of air is reduced if dirt, lint or other
obstructions build-up around or inside the venturi. Any obstruction
in the venturi tube area must be removed. The flow of air into the
venturi is also reduced if the gas orifice isn’t centered in the venturi
inlet and/or is not aligned with the venturi. Any misalignment of the
burner orifice may be corrected by bending the shutter cap holding
the orifice to the inlet of the venturi tube.
26497-6-0511
Ceiling Fans, Portable Fans or Logs Installed Near Cold Air
Returns
Ceiling fans or oscillating floor type fans need to be monitored
during the operation of vent-free logs. If the air blows directly
into the flame causing it to impinge on the log set, or firebox, it
should be turned off or redirected. Ceiling fans could be reversed
to possibly eliminate flame impingement, and the floor fan could
be redirected. Upon installation, be aware of any cold air returns
or vents in the proximity of the log set. Any draft created around
a vent-free log set can cause the flame to impinge on the log and
create a sooting situation.
WARNING: Do not allow fans to blow directly into the fireplace.
Avoid any drafts that alter burner flame patterns.
WARNING: Do not use a blower insert, heat exchanger insert or
other accessory not approved for use with this heater.
Candles
Avoid the use of scented or decorative candles while the log set is
in operation. Candles produce a residue in the air that creates a
soot like substance. Burning candles while the log set is operating
magnifies the problem. It should be noted that candles, in general,
produce soot. The amount of time burned and the quantity of
candles burned will determine the amount of soot produced and
deposited.
Make Owners Aware of Proper Log Set Operation
Properly installed and properly maintained log sets do not deposit
soot on the logs. If users see soot appear on a log, call for service.
Do not continue to operate the log set.
Page 5
INTRODUCTION
Instructions to Installer
1. Installer must leave instruction manual with owner after
installation.
2. Installer must have owner fill out and mail warranty card supplied
with unvented room heater.
3. Installer should show owner how to start and operate unvented
room heater.
Always consult your local Building Department regarding regulations,
codes or ordinances which apply to the installation of an unvented
room heater.
This appliance may be installed in an aftermarket* manufactured
(mobile) home, where not prohibited by state or local codes.
*Aftermarket: Completion of sale, not for purpose of resale, from
the manufacturer.
This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other
gases.
Warning: Any change to this HEATER or its
controls can be dangerous.
Improper installation or use of the heater can cause serious
injury or death from fire, burns, explosion or carbon
monoxide poisoning.
This series is design certified in accordance with American National
Standard Z21.11.2 by the Canadian Standards Association
Laboratories as an Unvented Room Heater and should be installed
according to these instructions.
Any alteration of the original design, installed other than as
shown in these instructions or use with a type of gas not
shown on the rating plate is the responsibility of the person
and company making the change.
VFP28IN3 and VFP20IN3 Series Only
750 Millivolt System
When you ignite the pilot, the thermocouple produces millivolts
(electrical current) which energizes the magnet in the gas valve.
After 30 seconds to 1 minute time period you can release the gas
control knob and the pilot will stay ON. Allow your pilot flame to
operate an additional one (1) to two (2) minutes before you turn the
gas control knob from the PILOT position to the ON position. This
time period allows the millivolts (electrical energy) to build-up to a
sufficient level allowing the gas control to operate properly.
Important
All correspondence should refer to complete Model Number, Serial
Number and type of gas.
Attention: During initial use of ceramic log you will detect
an odor as the ceramic log is cured. Also, during the curing
process the ceramic log will burn with a yellow flame.
Installation on Rugs and Tile
If this appliance is installed directly on carpeting, tile or other
combustible material other than wood flooring the appliance shall
be installed on a metal or wood panel extending the full width and
depth of the appliance.
The base referred to above does not mean the fire-proof base as
used on wood stoves. The protection is for rugs that are extremely
thick and light colored tile.
Solid-fuels shall not be burned in a masonry or UL 127 factorybuilt fireplace in which an unvented room heater is installed.
Qualified Installing Agency
Installation and replacement of gas piping, gas utilization equipment
or accessories and repair and servicing of equipment shall be
performed only by a qualified agency. The term "qualified agency"
means any individual, firm, corporation or company which either in
person or through a representative is engaged in and is responsible for
(a) the installation or replacement of gas piping or (b) the connection,
installation, repair or servicing of equipment, who is experienced in
such work, familiar with all precautions required and has complied
with all the requirements of the authority having jurisdiction.
State of Massachusetts: The installation must be made by
a licensed plumber or gas fitter in the Commonwealth of
Massachusetts.
Sellers of unvented propane or natural gas-fired supplemental
room heaters shall provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
In the Sate of Massachusetts, unvented propane and natural
gas-fired space heaters shall be prohibited in bedrooms and
bathrooms.
The installation must conform with local codes or, in the absence of
local codes, with the National Fuel Gas Code, ANSI Z223.1.*
*Available from the American National Standards Institute, Inc. 1430
Broadway, New York, N.Y. 10018.
High Altitudes
For altitudes/elevations above 2,000 feet (610m), ratings should be
reduced at the rate of 4 percent for each 1,000 feet (305m) above
sea level. Contact the manufacturer or your gas company before
changing spud/orifice size.
Well Head Gas Installations
Some natural gas utilities use "well head" gas. This may affect the
Btu output of the unit. Contact the gas company for the heating value.
Contact the manufacturer or your gas company before changing
spud/orifice size.
WARNING: This appliance is equipped for (natural gas or
propane) gas. Field conversion is not permitted.
Notice: During initial firing of this unit, its paint will bake out, and
smoke will occur. To prevent triggering of smoke alarms, ventilate
the room in which the unit is installed.
Page 6
26497-6-0511
SPECIFICATIONS
VFP28IN3*L
Surround Kits
Description
LP
NAT
Input Btu/hr Maximum
28,000
28,000
Btu/hr Minimum
20,000
20,000
S256BL
6" Wide, black for use on VFP20IN
#52
#38
S336BL
6" Wide, black for use on VFP28IN
Full Open
1/8”
LP
NAT
SC256BL
6" Wide, black for use on VFP20IN
Input Btu/hr Maximum
28,000
28,000
SC336BL
6" Wide, black for use on VFP28IN
Btu/hr Minimum
20,000
20,000
S253BL
3" Wide, black for use on VFP20IN
S333BL
3" Wide, black for use on VFP28IN
Orifice
Air Shutter Opening
VFP28IN2*L
Orifice
#53
#42
Full Open
1/8"
LP
NAT
Input Btu/hr Maximum
20,000
20,000
Btu/hr Minimum
10,000
10,000
#55
#43
Full Open
1/8"
LP
NAT
Input Btu/hr Maximum
20,000
20,000
Btu/hr Minimum
15,000
Air Shutter Opening
VFP20IN2*L
Orifice
Contemporary
Traditional Cast Iron
Accessories for VFP(20,28)IN3 (Millivolt) Models
Remote Control Description
Accessories
FRBC
Battery Operated Remote Control
FRBTC
Battery Operated Remote Control with
Thermostat
FRBTP
Battery Operated Programmable Remote
Control
14,000
FREC
Electric Remote Control
#55
#49
FWS-1
Wall Switch
Full Open
1/8"
TRW
Remote Wall Thermostat (Wireless)
LP
NAT
TMV
Wall Thermostat, Millivolt - Reed Switch
Input Btu/hr Maximum
10,000
10,000
Btu/hr Minimum
10,000
10,000
#64
#53
Full Open
1/8"
Air Shutter Opening
VFP20IN3*L
Orifice
Air Shutter Opening
VFP20IN3*L10
Orifice
Air Shutter Opening
VFP20IN units require the use of one of the following surrounds:
Surround Kit
Description
DF20GBL
Decorative Front, Tempered Glass, Black
DF20MBL
Decorative Front, Metal Frame, Black
DF20LBL
Decorative Front, Louver, Glass Frame (Includes 6 x 6 Surround)
VFP28IN units require the use of one of the following surrounds
26497-6-0511
Surround Kit
Description
DF28GBL
Decorative Front, Tempered Glass, Black
DF28MBL
Decorative Front, Metal Frame, Black
DF28LBL
Decorative Front, Louver, Glass Frame (Includes 6 x 6 Surround)
Page 7
INSTALLATION IN A FIREPLACE
1. Before beginning, remove door and log package from
unit. Also check to make sure there is no hidden damage to the unit. Take a minute and plan out the gas and
electrical route. It is best to start with the gas line first,
followed by the electrical supply requirements.
Note: The following statement is also provided on a
separate label plate in the instruction packet. Prior to
installation of the fireplace insert, the installer must
mechanically secure this warning plate to the inside of
the fireplace for future reference as required.
2. Minimum fireplace opening requirements are shown in
Figure 2 of this installation manual. The firebrick (refractory), glass doors, screen rails, screen mesh and
log grates can be removed from a factory built fireplace
in order to gain minimum gas insert opening requirements prior to installing the gas fireplace insert.
WARNING: The solid fuel fireplace has been converted for use with gas only and cannot be used for
burning wood or solid fuels unless all original parts
have been replaced and the fireplace has been reapproved by the authority having jurisdiction.
3. This insert requires no hearth extensions. Combustible
material on the floor may be installed up to the insert.
Do not obstruct the lower louver of the insert. The original fireplace cannot be returned to solid fuel in this condition.
4. The metal floor of the solid fuel firebox may be removed
to facilitate the installation of the insert. The side walls
and top structure of the firebox may not be altered
with the exception of removable baffles and dampers.
Smoke shields, shelves and baffles may be removed if
attached with mechanical fasteners. The original fireplace cannot be returned to solid fuel in this condition.
5. The insert surround is tested and approved with this
gas insert and may cover existing air circulation vents
or grills on the solid fuel fireplace it is installed into. If
the surround does not cover the entire ventilation grill
surface, the exposed grill area should be left open.
NOTE: Cutting of sheet metal parts of a fireplace in order to install the fireplace insert is prohibited.
Page 8
See "Positioning, Leveling and Securing Insert" below.
6. Install the insert without the surround panels attached
and make all gas venting and electrical connections.
If the factory built fireplace does not have gas access holes provided, an access hole of 1 1/2” diameter (37.5mm) or less may be drilled through
the lower sides or bottom of the firebox in a proper
workmanship like manner. This access hole must
be plugged with a non-combustible insulation after
the gas supply line has been installed.
7. The surround panel assembly is installed after the fireplace has been installed with all the gas and electrical
connections completed (see Page 22). Refer to instructions included with the surround panel kit.
Ensure there are no obstructions to side air passages of decorative trim once installed on insert.
Positioning, Leveling and Securing Insert
1. Place the insert into position
Note: The front flanges of the insert (without surround
panels) should be set at approximately 1" in front of
the face of the fireplace.
2. Level the insert from side to side and front to back.
3. If necessary, use the leveling bolts included in the instruction pack. Screw the legs into the nuts installed in the bottom
of the insert. Turn legs in until insert is level.
NOTE: The best way to access the leveling bolt locations is to remove the burner and firebox bottom.
26497-6-0511
FIREPLACE INSERT DIMENSIONS
When planning a fireplace insert installation, it’s necessary
to determine:
• Gas supply piping.
• Electrical connections
F
•
•
•
Whether optional accessories - devices such as a wall
switch or remote control - are desired.
Electrical supply requirements for blower. (120V, 60Hz,
1 Amp)
Proper opening size of fireplace required for installation of the fireplace insert.
E
D
C
A
B
VF FIREPLACE INSERT DIMENSIONS
MODEL
A
B
C
D
E
F
VFP20IN
19 3/4"
18 5/16"
13 3/4"
29 1/4" 25 1/2" 16 1/8"
VFP28IN
22 3/4"
21 5/16"
15 3/16"
32 1/4" 28 1/2" 17 7/8"
Figure 1
Fireplace Opening Dimensional Information/Sizing
MINIMUM FIREPLACE OPENING DIMENSIONS
MODEL
HEIGHT FRONT
A
WIDTH B
D
DEPTH
REAR
C
WIDTH D
VFP20IN
18 1/2"
26 3/4" *
12 3/4"
15 3/4"
VFP28IN
21 1/2"
30 3/4" *
14 1/4"
19"
Notice: These are the minimum dimensions of a fireplace that the
fireplace insert will fit into. It allows room for the box and
the fireplace surround to fit onto the front of the unit. It is
not intended to be used for framing dimensions.
*Notice:Front Width B is the minimum and maximum dimension.
C
A
B
Figure 2
26497-6-0511
Page 9
BUILT-IN FIREPLACE INSTALLATION
In planning the installation for the fireplace, it is necessary
to determine where the unit is to be installed and whether
optional accessories are desired. Gas supply piping should
also be planned at this time.
If the fireplace is installed directly on carpeting, tile or other
combustible material other than wood flooring, it should be
installed on a metal or wood panel extending the full width
and depth of the unit.
The fireplace can be mounted on any of these surfaces:
1. A flat hard combustible or non-combustible surface.
2. A raised platform of combustible or non-combustible
material.
3. Four (4) corners of the fireplace so contact is made on
all four perimeter edges on the bottom of the unit.
(Example: Four (4) concrete masonry blocks.)
At this point, you should have decided what components
to include in your installation, and where the fireplace is to
be located. If this has not been done, stop and consult your
dealer for assistance with this planning.
This unit is designed to be installed in a zero-clearance enclosure. This means the combustible material can come in
contact with the firebox.
sembly.
1. Gas line connections must be made at this time. When
facing the appliance, the gas supply will enter on the
right-hand side. See "Gas Supply" pages 15 to 16.
2. Insert fireplace into enclosure.
3. Level firebox. See "Positioning, Leveling and Securing
Insert" on Page 8.
4. Finished wall surface will be flush to the leading edge of
fireplace top and sides.
5. If used, the surround panel assembly is installed after
the fireplace has been installed with all the gas and
electrical connection completed. See Page 22. Refer to
instructions included with the surround panel kit.
6. Installation of built-in fireplace is completed.
Built-In Fireplace Installation
Built-in installation of this fireplace involves installing the
fireplace into a framed-in enclosure. This makes the front of
the fireplace flush with a wall. If installing a mantel above the
fireplace, you must follow the clearances shown in Figures
10 through 12. Follow the instructions below to install the
fireplace in this manner.
Frame in rough opening. Use dimensions show in Figure 3
for a conventional rough opening. Use dimensions shown in
Figure 4 for corner rough opening. Be sure to provide gas
line for fireplace and electrical power for optional blower asRough Opening for Installing in Wall
Rough Opening for Installing in Corner
ED
JECT
PRO LATION
AL
INST
D
H
FLUS TION
LLA
INSTA
25 5/8”
650.9mm
C
1” TO 6” FROM BACK
25mm TO 152mm
ELECTRICAL RECEPTACLE
)
90.5mm
7 1/2” (1 UPPLY
GAS S
C
B
51 1/4” (1301.8mm)
B
Figure 4
Figure 3
Page 10
A
B
C
D
VFP20IN
13 3/4"
(349.3mm)
27 3/4"
(704.9 mm)
18 1/2"
(470 mm)
36 1/4"
(920.8 mm)
VFP28IN
16 3/4"
(425.5 mm)
30 1/2"
(774.7 mm)
22 1/2"
(571.5 mm)
36 1/4"
(920.8 mm)
26497-6-0511
VFP20IN FIREPLACE WITH SURROUND DIMENSIONS
40 1/2”
2 3/8”
26 1/2”
DF20MBL
1 3/4”
40”
25 5/8”
15/16”
DF20LBL
34”
4 1/4”
11 1/2”
20 1/2”
25”
DF20GBL
26497-6-0511
Page 11
VFP28IN FIREPLACE WITH SURROUND DIMENSIONS
43 1/2”
2 3/8”
29 1/2”
DF28MBL
1 3/4”
43”
28 5/8”
15/16”
DF28LBL
37”
4 1/4”
14 1/2”
23 1/2”
28”
DF28GBL
Page 12
26497-6-0511
WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion. An unvented room
heater produces approximately one (1) ounce (30ml) of water for
every 1,000 BTU's (.3KW's) of gas input per hour.
Unvented room heaters are recommended as supplemental heat (a
room) rather than a primary heat source (an entire house). In most
supplemental heat applications, the water vapor does not create a
problem. In most applications, the water vapor enhances the low
humidity atmosphere experienced during cold weather.
The following steps will help insure that water vapor does not
become a problem.
1. Be sure the heater is sized properly for the application, including
ample combustion air and circulation air.
2. If high humidity is experienced, a dehumidifier may be used to
help lower the water vapor content of the air.
3. Do not use an unvented room heater as the primary heat
source.
PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR
This heater shall not be installed in a confined space or unusually
tight construction unless provisions are provided for adequate
combustion and ventilation air.
A confined space is an area with volume less than 50 cubic feet per
1,000 Btuh of the combined input rates of all appliances drawing
combustion air from that space. Small areas such as equipment
rooms are confined spaces. Furnaces installed in a confined space
which supply heated air to areas outside the space must draw return
air from outside the space through tightly sealed return air ducts. A
confined space must have 2 openings into the space for combustion air. One opening must be within 12 inches of the ceiling and
the other must be within 12 inches of the floor. The required sizing
of these openings is determined by whether inside or outside air is
used to support combustion, the method by which the air is brought
to the space (vertical or horizontal duct) and by the total input rate
of all appliances in the space.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
Unusually tight construction is defined as construction
where:
a. Walls and ceilings exposed to the outside atmosphere have
a continuous water vapor retarder with a rating of one perm
or less with openings gasketed or sealed, and
b. Weather-stripping has been added on openable windows
and doors, and
c. Caulking or sealants are applied to areas such as joints
around window and door frames, between sole plates and
floors, between wall-ceiling joints, between wall panels, at
penetrations for plumbing, electrical, and gas lines, and at
other openings.
If your home meets all of the three criteria above, you must provide
additional fresh air. See “Ventilation Air From Outdoors,” page
14.
Determining if You Have a Confined or Unconfined Space
Use this worksheet to determine if you have a confined or unconfined
space.
Space: Includes the room in which you will install heater plus any
adjoining rooms with doorless passageways or ventilation grills
between the rooms.
26497-6-0511
1. Determine the volume of the space (length x width x height).
Length x Width x Height =
cu. ft. (volume of
space)
Example: Space size 16 ft. (length) x 10 ft. (width) x 8 ft. (ceiling
height) = 1,280 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills
or openings, add the volume of these rooms to the total volume
of the space.
2. Divide the space volume by 50 cubic feet to determine the
maximum BTU/Hr the space can support.
(volume of space) ÷ 50 cu. ft. = (maximum
BTU/Hr the space can support)
Example: 1,280 cu. ft. (volume of space) ÷ 50 cu. ft. = 25.6 or
25,600 (maximum BTU/Hr the space can support)
3. Add the BTU/Hr of all fuel burning appliances in the space.
Vent-free heater Gas water heater
Gas furnace
Vented gas heater
Gas fireplace logs
Other gas appliances*+ Total
=
Example: Vented gas heater
Vent-free heater
Total
=
BTU/Hr
BTU/Hr
BTU/Hr
BTU/Hr
BTU/Hr
BTU/Hr
BTU/Hr
20,000
+ 18,000
38,000
BTU/Hr
BTU/Hr
BTU/Hr
*Do not include direct-vent gas appliances. Direct vent draws
combustion air from the outdoors and vents to the outdoors.
4. Compare the maximum BTU/Hr the space can support with the
actual amount of BTU/Hr used.
Example:
25,600
38,000
BTU/Hr (maximum the space can support)
BTU/Hr (actual amount of BTU/Hr used)
BTU/Hr (maximum the space can support)
BTU/Hr (actual amount of BTU/Hr used)
Warning: If the area in which the heater may be operated is smaller
than that defined as an unconfined space or if the building is of
unusually tight construction, provide adequate combustion and
ventilation air by one of the methods described in the National
Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and
Ventilation, or applicable local codes.
Page 13
PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR (continued)
The space in the above example is a confined space because the
actual BTU/Hr used is more than the maximum BTU/HR the space
can support. You must provide additional fresh air. Your options
are as follows:
A. Rework worksheet, adding the space of an adjoining room. If
the extra space provides an unconfined space, remove door
to adjoining room or add ventilation grills between rooms. See
Ventilation Air From Inside Building.
B. Vent room directly to the outdoors. See Ventilation Air From
Outdoors.
C. Install a lower BTU/Hr heater, if lower BTU/Hr size makes room
unconfined.
If the actual BTU/Hr used is less than the maximum BTU/Hr the
space can support, the space is an unconfined space. You will need
no additional fresh air ventilation.
Ventilation Air From Outdoors (Figure 6)
Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling and
one with 12" of the floor. Connect these items directly to the outdoors
or spaces open to the outdoors. These spaces include attics and
crawl spaces. In most cases for direct communication with the
outdoors or direct communication through a vertical duct a free
area opening of one square inch per 4,000 BTU/Hr of heater input
rating for each grill. If a horizontal duct is used, a grill free area or
duct opening shall have a free area opening of one square inch per
2,000 BTU/Hr for each grill. Follow the National Fuel Code ANSI
Z223.1/NFPA54, Air for Combustion and Ventilation for required
size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet or outlet air into attic
if attic has a thermostat-controlled power vent. Heated air entering
the attic will activate the power vent.
WARNING
You must provide additional ventilation air in a confined
space.
Ventilation Air
Ventilation Air From Inside Building (Figure 5)
This fresh air would come from an adjoining unconfined space. When
ventilating to an adjoining unconfined space, you must provide two
permanent openings: one within 12" of the ceiling and one within
12" of the floor on the wall connecting the two spaces (see options
1 and 2, Figure 5). You can also remove door into adjoining room
(see option 3, Figure 5). Each ventilation grill or opening shall have
a minimum free area of one square inch per 1,000 BTUH of the total
input rating of the gas equipment in the confined space.
Figure 6
A1
A2
B2
B1
Figure 5
A1 x B1 = C1
A2 x B2 = C2
C1 + C2 = Sq. In. Required
WARNING
Example: For a 30,000 BTU Heater, 1 sq in per 1,000 BTU
equals 30 sq. in. of opening.
Rework worksheet, adding the space of the adjoining
unconfined space. The combined spaces must have enough
fresh air to supply all appliances in both spaces.
(A1) 5in2 x (B1) 3in2 = (C1) 15in2
(A2) 5in2 x (B2) 3in2 = (C2) 15in2
(C1) 15in2 + (C2) 15in2 = 30in2
Figure 7
Page 14
26497-6-0511
GAS SUPPLY
The gas pipeline can be brought in through the right or left side of
the appliance. The insert has a Flexline with shutoff valve located on
the right side when facing the unit. See Figures 8 and 9. Consult
the current National Fuel Gas Code, ANSI Z223.1 CAN/CGA-B149
(.1 or .2) installation code.
Recommended Gas Pipe Diameter
Pipe Length
Schedule 40 Pipe
Inside Diameter
Tubing, Type L
Outside Diameter
Nat.
L.P.
Nat.
L.P.
0-10ft
0-3m
1/2"
12.7mm
3/8"
9.5mm
1/2"
12.7mm
3/8"
9.5mm
11-40ft
4-12m
1/2"
12.7mm
1/2"
12.7mm
5/8"
15.9mm
1/2"
12.7mm
41-100ft
13-30m
1/2"
12.7mm
1/2"
12.7mm
3/4"
19mm
1/2"
12.7mm
101-150ft
31-46m
3/4"
19mm
1/2"
12.7mm
7/8"
22.2mm
3/4"
1.9 mm
Note: Never use plastic pipe. Check to confirm whether your
local codes allow copper tubing or galvanized.
Note: Since some municipalities have additional local codes, it is
always best to consult your local authority and installation code.
The use of the following gas connectors is recommended:
— ANS Z21.24 Appliance Connectors of Corrugated Metal Tubing
and Fittings.
— ANS Z21.45 Assembled Flexible Appliance Connectors of Other
Than All-Metal Construction
The above connectors may be used if acceptable by the authority
having jurisdiction. The state of Massachusetts requires that a flexible
appliance connector cannot exceed three feet in length.
Installing the Main Gas Cock
Each appliance should have its own manual gas cock.
A manual main gas cock should be located in the vicinity of the unit.
Where none exists, or where its size or location is not adequate,
contact your local authorized installer for installation or relocation.
Compounds used on threaded joints of gas piping shall be resistant
to the action of liquefied petroleum gases. The gas lines must be
checked for leaks by the installer. This should be done with a soap
solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.
Never use an exposed flame to check for leaks. Appliance must
be disconnected from piping at inlet of control valve and pipe
capped or plugged for pressure test. Never pressure test with
appliance connected; control valve will sustain damage!
NOTE: The millivolt gas controls are equipped with a captured screw
type pressure test point, therefore it is not necessary to provide a
1/8" test point up stream of the control.
When using copper or flex connector use only approved fittings.
The appliance and it’s individual shut off valve must be disconnected
from supply piping system during any pressure testing of that system
at test pressures in excess of 1/2 psig (3.5kPa).
The appliance must be isolated from the gas supply piping system
by closing its individual manual shut off valve during any pressure
testing of the gas supply piping system at test pressures equal to
or less than 1/2 psig (3.5kPa).
Attention! If one of the procedures results in pressures in excess of
1/2 psig (14" w.c.) (3.5 kPa) on the fireplace gas valve, it will result
in a hazardous condition.
FRONT OF
INSERT
RIGHT SIDE OF INSERT
Figure 8
Figure 9
26497-6-0511
GAS FLEX LINE WITH
SHUTOFF VALVE
(PROVIDED)
Page 15
GAS SUPPLY (continued)
Checking Manifold Pressure
MILLIVOLT VALVES
Natural gas will have a manifold pressure of approximately 3.5" w.c.
for maximum input or 1.7" w.c. for minimum input at the pressure
regulator outlet with the inlet pressure to the pressure regulator
from a minimum of 4.5" w.c. for the purpose of input adjustment to
a maximum of 10.5" w.c.
Propane gas will have a manifold pressure approximately 10.0"w.c.
(2.49kPa) for maximum input or 4.9"w.c. for minimum input at the
pressure regulator outlet with the inlet pressure to the pressure
regulator from a minimum of 11.0"w.c. for the purpose of input
adjustment to a maximum of 13.0"w.c.
HYDRAULIC THERMOSTAT VALVES
Natural gas will have a manifold pressure of approximately 6.0"
w.c. at the pressure regulator outlet with the inlet pressure to the
pressure regulator from a minimum of 7.0" w.c. for the purpose of
input adjustment to a maximum of 10.5" w.c.
Propane gas will have a manifold pressure approximately 10.0"w.c.
at the pressure regulator outlet with the inlet pressure to the pressure
regulator from a minimum of 11.0"w.c. for the purpose of input
adjustment to a maximum of 13.0"w.c.
A test gage connection is located downstream of the gas appliance
pressure regulator for measuring gas pressure. The connection is
a 1/8 inch N.P.T. plugged tapping.
Millivolt Control Valve
The valve regulator controls the burner pressure which should be
checked at the pressure test point. Turn captured screw counter
clockwise 2 or 3 turns and then place tubing to pressure gauge over
test point (Use test point “A” closest to control knob). After taking
pressure reading, be sure and turn captured screw clockwise firmly
to re-seal. Do not over torque. Check for gas leaks.
CLEARANCES
Combustible Material
No greeting cards, stockings or ornamentation of any type
should be placed on or attached to the fireplace. The flow of
heat can ignite combustibles.
8”
MINIMUM CLEARANCE
TO PERPENDICULAR
COMBUSTIBLE SIDE-WALL
Figure 10
Page 16
26497-6-0511
CLEARANCES (continued)
FINISHED WALL
FLAT MANTEL SHELF
12”
10”
8”
6”
4”
21”
19”
2”
17”
15”
13”
11”
VFP20 Series Figure 11
FINISHED WALL
FLAT MANTEL SHELF
12”
10”
8”
6”
4”
26”
24”
2”
22”
20”
18”
16”
VFP28 Series Figure 12
26497-6-0511
Page 17
CLEARANCES (continued)
Figures 13 and 14 pertain to VFP(20,28)IN Series.
CEILING
NO MANTEL
26” MIN.
TOP OF FIREPLACE OPENING
FLOOR
Surround Clearances Figure 13
CEILING
NO MANTEL
26” MIN.
TOP OF FIREPLACE OPENING
FLOOR
Glass Front Clearances Figure 14
Page 18
26497-6-0511
COMBUSTIBLE MATERIALS
Do not attach combustible material to the mantel of your
fireplace. This is a fire hazard.
No greeting cards, stockings or ornamentation of any type
should be placed on or attached to the fireplace. This is a heating
appliance. The flow of heat can ignite combustibles.
Figure 15
Figure 16
26497-6-0511
Page 19
ALTERNATE ON/OFF SWITCH INSTALLATION
WIRING THE FIREPLACE
Traditional Cast Iron Surrounds
Note: Electrical wiring must be installed by a licensed
electrician.
1. Find the coiled low voltage wire assembly and ON/OFF
switch located in the instruction packet.
CAUTION: DISCONNECT REMOTE CONTROLS IF YOU
ARE ABSENT FOR EXTENDED TIME PERIODS. THIS
WILL PREVENT ACCIDENTAL FIREPLACE OPERATION.
2. Attach the flag terminal ends to the “TH/TP” and “TH”
terminals on the front terminal block of the gas valve.
See Figure 19.
Installation of Alternate Surround Panel ON/OFF Switch
on the millivolt control valve only.
An ON/OFF switch and wire assembly are provided. They
are included in the instruction packet.
Do not cut wire or insulation on metal edges.
Note: Refer to surround panel installation section on
page 22 for additional information on attachment.
Standard Surrounds DF(20,28)LBL
1. Find the coiled low voltage wire assembly and ON/OFF
switch located in the instruction packet.
2. Attach the flag terminal ends to the “TH/TP” and “TH”
terminals on the front terminal block of the gas valve.
See Figure 22.
3. Run the low voltage alternate switch wires up the back
of the right or left surround panel. Then secure the wires
with wire clips provided. See Figure 17.
Right Side Installation
Left Side Installation
ON/OFF
SWITCH
ASSEMBLY
ON/OFF
SWITCH
ASSEMBLY
Figure 18
Note: For right side leg installation, reverse switch position in bracket.
3. Run the low voltage alternate switch wires up the back
of the right or left cast surround leg. Then secure them
with the wire clips provided.
4. Install the switch bracket with screws as shown in Figure 18 to the back of the cast surround leg.
5. Install ON/OFF switch, and connect low-voltage wires
from gas valve.
WIRING FROM
MILLIVOLT GAS
VALVE
Figure 17
Insert ON/OFF switch into side panel then attach wire
assembly from valve terminals.
4. Remove the switch knockout on the side surround panel, then install the ON/OFF switch.
5. Connect the low voltage wires from the gas valve to the
ON/OFF switch.
6. Attach the surround panel assembly to the insert. Place
the surround panel assembly against the face of the insert and align the lower retaining tabs with the notches
on the insert sides. Lift the surround panel assembly
slightly until the bottom return flange (top panel) is positioned over the top flange on the insert. This secures the
surround panel assembly to the insert without screws.
Page 20
6. Attach cast surround panel assembly to the insert.
Place the cast surround assembly against the face of
the insert and align the lower retaining tabs with the
notches on the insert sides. Lift the cast surround assembly slightly until the bottom return flange (top panel)
is positioned over the top flange on the insert. This secures the cast surround assembly to the insert without
screws.
WIRES FROM ON/OFF
SWITCH INSTALLED IN
LEFT OR RIGHT SIDE
SURROUND PANELS
TH/TP
TP
TH
NOTE: TO OPERATE INSERT WITH SIDE PANEL
ON/OFF SWITCH, BE SURE TO PLACE THE MAIN
SWITCH (TO THE RIGHT SIDE OF GAS VALVE) TO “OFF”
POSITION
Figure 19
26497-6-0511
ALTERNATE ON/OFF SWITCH INSTALLATION
WIRING THE FIREPLACE
WARNING
Electrical wiring must be installed by a licensed electrician.
WARNING
DISCONNECT REMOTE CONTROLS IF YOU ARE ABSENT
FOR EXTENDED TIME PERIODS. THIS WILL PREVENT ACCIDENTAL FIREPLACE OPERATION.
Installation of Alternate Surround Panel ON/OFF Switch on
the millivolt control valve only.
An ON/OFF switch and wire assembly are provided. They are included in the instruction packet.
Do not cut wire or insulation on metal edges.
Notice: Refer to surround panel installation section in the
Installation Instructions supplied with the surround for additional information on attachment.
DF(20,28)MBL
1. Find the coiled low voltage wire assembly and ON/OFF switch
located in the instruction packet.
6. Attach the surround panel assembly to the insert. Place the
surround panel assembly against the face of the insert and
align the lower retaining tabs with the notches on the insert
sides. Lift the surround panel assembly slightly until the bottom return flange (top panel) is positioned over the top flange
on the insert. This secures the surround panel assembly to
the insert without screws.
WIRES FROM ON/OFF
SWITCH INSTALLED IN
LEFT OR RIGHT SIDE
SURROUND PANELS
TH/TP
TP
TH
NOTE: TO OPERATE INSERT WITH SIDE PANEL
ON/OFF SWITCH, BE SURE TO PLACE THE MAIN
SWITCH (TO THE RIGHT SIDE OF GAS VALVE) TO “OFF”
POSITION
Figure 21
2. Attach the flag terminal ends to the “TH/TP” and “TH” terminals on the front terminal block of the gas valve. See Figure
21.
3. Run the low voltage alternate switch wires up the back of the
right or left surround panel. Then secure the wires with wire
clips provided. See Figure 20.
ON/OFF
SWITCH
WIRING FROM
MILLIVOLT GAS
VALVE
Figure 20 (DF20MBL Shown)
Insert ON/OFF switch into side panel then attach wire assembly from valve terminals.
4. Remove the switch knockout on the DF(20,28)BL surround,
then install the ON/OFF switch into the switch bracket.
5. Connect the low voltage wires from the gas valve to the
ON/OFF switch.
Note: The minimum clearance to the floor when using a
DF(20,28)MBL surround is 2 inches. This clearance allows
access to the ON/OFF switch.
26497-6-0511
Page 21
SURROUND PANEL INSTALLATION
INSTALLING THE TRIM SURROUNDS
Combustible materials MUST NEVER overlap onto the front
face.
WARNING: WHEN FINISHING THE FIREPLACE INSERT, NEVER OBSTRUCT OR MODIFY THE AIR
INLET/OUTLET LOUVERS ON THE FIREPLACE INSERT IN ANY MANNER.
NOTE: INSTALL SURROUND PANELS
SO THAT THE TOP PANEL
RETURN FLANGE SLIDE’S
OVER THE TOP FLANGE ON
THE INSERT
Figure 23
ENGAGE SIDE PANEL
HOOKS WITH THE
NOTCHES PROVIDED ON
THE SIDE FLANGES
SURROUND PANEL ASSEMBLY
1” Ref.
Figure 22
Page 22
26497-6-0511
BLOWER ACCESSORY INFORMATION
The appliance, when installed must be electrically
connected and grounded in accordance with local
codes or, in the absence of local codes.
THE FAN CONTROL SWITCH IS
CLIPPED BETWEEN THE BURNER
BASE AND VALVE BRACKET
BLOWER ASSEMBLY
National Electrical Code, ANSI/NFPA No. 70.
Should this blower require servicing, the power
supply must be disconnected. For rewiring of any
replacement components, refer to Figures 24 and
25 and the parts list on pages 36 through 39.
BLOWER ACCESSORY
Operation
The fireplace insert is equipped with a factory installed
blower accessory that includes a fan control switch, plus a
rheostat (speed control).
The speed control knob is located behind the lower louver
at the right side of the insert.
From a cold start, the temperature activated fan control
switch will normally take 5-10 minutes to heat up and
energize the blower. Start the blower in the "High" setting.
Once the blower is energized, adjust the blower speed
control as desired, then replace the lower louver.
When the insert is shut off, it may take 30-40 minutes for the
heated unit to dissipate (cool down) enough for the blower
to shut off automatically. Note: The blower shut off times will
vary on blower speed and BTU input level setting control by
adjustment of the HI/LO knob located on the gas valve.
Blower removal instructions
Servicing or removal of the blower system must be performed
by a qualified service person.
If the blower assembly must be replaced, the following
steps are recommended for removal:
1.
2.
3.
4.
Turn off gas and disconnect the electrical supply.
Remove the screen door assembly.
Remove the log set.
Remove the front surround panel assembly by lifting
upward and outward to detach.
6. Remove the insert from the fireplace cavity by pulling
forward on the insert.
7. As the insert is moved outward, the gas line may need
to be disconnected at the insert shut off valve. If so,
make sure the main gas line is shut off that supplies gas
to the insert.
8. Once the insert is pulled out, the blower assembly can
be removed by locating the (6) screws on the lower
back of the insert that retains the blower base plate.
9. When the screws are removed, gently pull the blower
assembly outward.
10. Disconnect the two ¼” wire terminals from the motor.
11. Remove the (4) screws that retain the blower assembly
to the base plate, and set blower aside.
12. Install the replacement blower, and re-install the insert
by reversing above steps.
26497-6-0511
PIEZO IGNITOR
MILLIVOLT VALVE
REMOTE/OFF/ON SWITCH
FAN SPEED CONTROL
VFP28IN
THE FAN CONTROL SWITCH IS
CLIPPED BETWEEN THE BURNER
BASE AND FIREBOX BOTTOM
MILLIVOLT VALVE
BLOWER ASSEMBLY
PIEZO IGNITOR
REMOTE/OFF/ON SWITCH
FAN SPEED CONTROL
VFP20IN
Figure 24
Figure 25
Page 23
VFP20IN LOG PLACEMENT
Before you begin: Do not, handle these logs with your
bare hands! Always wear gloves to prevent skin irritation.
After handling logs, wash your hands gently with soap and
water.
All Logs
The positioning of the logs is critical to the safe and clean
operation of this heater. Sooting and other problems may
result if the logs are not properly and firmly positioned in the
appliance.
Warning: Failure to position the parts in accordance
with this diagram or failure to use only parts specifically
approved with this appliance may result in property
damage or personal injury.
Proper Installation Sequence:
(Figure 26) 1. Place back (#1) log between rear log support and burner
pan.
2. Place left, front (#2) log onto two (2) left, front pins on
burner pan.
3. Place right, front (#3) log onto two (2) right, front pins on
burner pan.
4. Compare the completed log installation with the
appropriate photo from page 25. Review previous steps
to make any necessary adjustments.
5. Log placement is completed.
6. Attach log placement plate to cable holding lighting
instructions for future reference.
Attention: Do not use Figure 26 to order replacement logs.
Refer to Page 40 Parts List and Parts View to order logs for
your appropriate model number.
Apply loose material (glowing embers) per appropriate
Installation Instructions and Owner's Manual. Replacement
of loose material (glowing embers) must be purchased from
an authorized distributor. Application of excess loose material
(glowing embers) may adversely affect performance of the
heater.
WARNING: All previously applied loose material must be
removed prior to reapplication.
Replacement Loose Material (glowing embers) Part Number: 15998
Note: A single layer of embers is to be used when applying
Platinum Bright Embers (alone or in combination with
production embers) to the burner.
1
3
2
Log Placement
Figure 26
The following WARNING applies when log set is installed
onto an unvented gas burner assembly.
WARNING: This appliance is equipped for (natural or
propane) gas. Field conversion is not permitted.
Rock wool can be added to burners for a glowing ember
effect. Apply loose material (glowing embers) only on
locations shown on Page 25. Replacement of loose material
(glowing embers) must be purchased from Empire Comfort
Systems, Inc. Application of excess loose material (glowing
embers) may adversely affect performance of the heater.
Page 24
26497-6-0511
Do not cover any large rear ports with
loose material (glowing embers).
VFP20IN EMBER PLACEMENT PHOTOS
26497-6-0511
Page 25
VFP28IN LOG PLACEMENT
Before you begin: Do not, handle these logs with your
bare hands! Always wear gloves to prevent skin irritation.
After handling logs, wash your hands gently with soap and
water.
All Logs
The positioning of the logs is critical to the safe and clean
operation of this heater. Sooting and other problems may
result if the logs are not properly and firmly positioned in the
appliance.
Replacement Loose Material (glowing embers) Part
Number: 15999
Note: A single layer of embers is to be used when
applying Platinum Bright Embers (alone or in combination
with production embers) to the burner.
Warning: Failure to position the parts in accordance
with this diagram or failure to use only parts specifically
approved with this appliance may result in property
damage or personal injury.
4
Proper Installation Sequence:
(Figure 27)
1. Place rear (#1) log onto two (2) pins on rear log
support.
2. Place left, front (#2) log onto two (2) left, front pins on
burner pan.
3. Place right, front (#3) log onto two (2) right, front pins on
burner pan.
4. Place Y Branch (#4) onto two (2) pins on rear log.
5. Compare the completed log installation with the photo on
page 27. Review previous steps to make any necessary
adjustments.
6. Log placement is completed.
7. Attach log placement plate to cable holding lighting
instructions for future reference.
Attention: Do not use Figure 27 to order replacement logs.
Refer to Page 40 Parts List and Parts View to order logs.
Rock wool can be added to burners for a glowing ember
effect. Apply loose material (glowing embers) only on
locations shown on Page 27. Replacement of loose material
(glowing embers) must be purchased from Empire Comfort
Systems, Inc. Application of excess loose material (glowing
embers) may adversely affect performance of the heater.
1
3
2
Log Placement
Figure 27
The following WARNING applies when log set is installed
onto an unvented gas burner assembly.
WARNING: This appliance is equipped for (natural or
propane) gas. Field conversion is not permitted.
WARNING: All previously applied loose material must
be removed prior to reapplication.
8. Install front frame assembly.
Page 26
26497-6-0511
26497-6-0511
Photo 3
Photo 1
Photo 2
Photo 4
Do not cover any large front ports with
loose material (glowing embers)
Do not cover any large rear ports with
loose material (glowing embers)
VFP28IN EMBER PLACEMENT PHOTOS
Page 27
HYDRAULIC THERMOSTAT lighting instructions
FOR YOUR SAFETY READ BEFORE LIGHTING
Warning: If you do not follow these instructions exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B. Before lighting smell all around the appliance area
for gas. Be sure to smell next to the floor because some
gas is heavier than air and will settle on the floor.
What To Do If You Smell Gas
• Do not try to light any appliance.
• Do not touch any electrical switch;
Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it; call a qualified service
technician. Force or attempted repair may result in a fire
or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
LIGHTING INSTRUCTIONS
1. Stop! Read the safety information above.
goes out, repeat steps 4 through 8.
2. Set thermostat (gas control knob) to lowest setting.
• If knob does not pop up when released, stop and
immediately call your service technician or gas
supplier.
3. Turn off all electric power to the appliance (if applicable).
4. Push in gas control knob slightly and turn clockwise
to "OFF". Do not force.
5. Wait ten (10) minutes to clear out any gas. Then smell
for gas, including near the floor. If you smell gas, STOP!
Follow "B" in the safety information above. If you don't
smell gas, go to the next step.
6. Find pilot - the pilot is in front
of the rear log.
7. Turn gas control knob
counterclockwise
to
"PILOT."
8. Push in gas control knob all the way and hold in. Repeatedly push the piezo ignitor button until pilot is lit (or use
a match to light pilot). Continue to hold the control knob
in for about one (1) minute after the pilot is lit. Release
knob and it will pop back up. Pilot should remain lit. If it
• If the pilot will not stay lit after several tries, turn
the gas control knob to "OFF" and call your service
technician or gas supplier.
9. Attention! Gas control has an INTERLOCK latching device. When the pilot is initially lit and the safety magnet
is energized (pilot stays "ON") the INTERLOCK latching
device becomes operative. If the gas control is turned to
the "OFF" position or gas flow to the appliance is shut
off, the pilot cannot be relighted until the safety magnet
is de-energized (approximately 60 seconds). There will
be an audible "click" when the safety magnet in the gas
control is de-energized. Pilot can now be relighted.
Repeat steps 4 through 8.
10. Turn gas control knob counterclockwise
"5".
to
11. Turn on all electric power to appliance (if applicable).
12. Set thermostat (gas control knob) to desired setting from
"5" to "1".
TO TURN OFF GAS TO APPLIANCE
1. Set thermostat (gas control knob) to lowest setting.
2. Turn off all electric power to appliance if service is to be
performed (if applicable).
Page 28
3. Push in gas control knob slightly and turn clockwise
to "OFF". Do not force.
26497-6-0511
MILLIVOLT CONTROL VALVE LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
Warning: If you do not follow these instructions exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B. Before lighting smell all around the appliance area
for gas. Be sure to smell next to the floor because some
gas is heavier than air and will settle on the floor.
What To Do If You Smell Gas
• Do not try to light any appliance.
• Do not touch any electrical switch;
Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it; call a qualified service
technician. Force or attempted repair may result in a fire
or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information label.
2. Open bottom louver assembly.
3. Set REMOTE/OFF/ON switch to
"OFF."
4. Turn off all electric power to the
appliance (if applicable).
GAS
GAS
CONTROL
KNOB
5. Push in gas control knob slightly
GASCONTROL
CONTROLKNOB
KNOB
SHOWN
SHOWN
"OFF"
POSITION.
SHOWNININ
IN"OFF"
"OFF"POSITION.
POSITION.
and turn clockwise
to
"OFF." NOTE: Knob cannot be
REMOTE
REMOTE
REMOTE
turned from "PILOT" to "OFF" unless knob
OFF
OFF
OFF
ON
ON
ON
is pushed in slightly. Do not force.
6. Wait ten (10) minutes to clear out any gas.
PILOT
PILOT
PILOT
Then smell for gas, including
THERMOPILE
THERMOPILE
THERMOPILE
ELECTRODE
ELECTRODE
near the floor. If you smell gas,
ELECTRODE
STOP! Follow "B" in the safety
information above. If you do not
smell gas, go to the next step.
THERMOCOUPLE
THERMOCOUPLE
7. Find pilot - Follow metal tube THERMOCOUPLE
(LPG)
(LPG)
(LPG)
THERMOCOUPLE
THERMOCOUPLE
from gas control. The pilot is
THERMOCOUPLE
(NATURAL)
(NATURAL)
(NATURAL)
behind the burner on the right
side.
8. Turn gas control knob counterclockwise
to
"PILOT."
9. Push in control knob all the way and hold in. Repeatedly push the Piezo Ignitor Button until the pilot is lit.
Continue to hold the control knob in for about one (1)
minute after the pilot is lit. Release knob, and it will
pop back up. Pilot should remain lit. If it goes out,
repeat steps 5 through 9.
• If knob does not pop up when released, STOP and
IMMEDIATELY call a qualified service technician
or gas supplier.
• If the pilot will not stay lit after several tries, turn
the gas control knob to "OFF" and call your service technician or gas supplier.
10. Turn gas control knob counterclockwise
to
"ON."
11. Set REMOTE/OFF/ON switch to desired setting.
12. Turn on all electric power to the appliance (if applicable).
13. Close bottom louver assembly.
TO TURN OFF GAS TO APPLIANCE
1. Open bottom louver assembly.
2. Set REMOTE/OFF/ON switch to "OFF."
3. Turn off all electric power to the appliance if service is
to be performed (if applicable).
26497-6-0511
4. Push in gas control knob slightly and turn clockwise
to "OFF." Do not force.
5. Close bottom louver assembly.
Page 29
10,000 BTU MILLIVOLT CONTROL VALVE LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
Warning: If you do not follow these instructions exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B. Before lighting smell all around the appliance area
for gas. Be sure to smell next to the floor because some
gas is heavier than air and will settle on the floor.
What To Do If You Smell Gas
• Do not try to light any appliance.
• Do not touch any electrical switch;
Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it; call a qualified service
technician. Force or attempted repair may result in a fire
or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
LIGHTING INSTRUCTIONS
OFF
1. STOP! Read the safety information above.
2. Open bottom louver assembly,
(if applicable).
3. Set REMOTE/OFF/ON switch
to "OFF."
4. Turn off all electric power to
GAS CONTROL KNOB
the appliance (if applicable).
SHOWN
IN "OFF"
POSITION.
GAS
CONTROL
KNOB
SHOWN IN "OFF" POSITION.
5. Push in gas control knob
slightly and turn clockwise
REMOTE
to "OFF."
OFF
ON
6. Wait ten (10) minutes to clear out any
gas. Then smell for gas, including near
PILOT
the floor. If you smell gas,
THERMOPILE
ELECTRODE
STOP! Follow "B" in the safety
information above. If you do
not smell gas, go to the next
step.
7. Find pilot - Follow metal tube THERMOCOUPLE
(LPG)
THERMOCOUPLE
from gas control. The pilot is
(NATURAL)
located next to the burner, near
the right side.
8. Turn gas control knob counterclockwise
to
"PILOT."
9. Push in control knob all the way and hold in. Repeatedly push the Piezo Ignitor Button until the pilot is lit.
Continue to hold the control knob in for about one (1)
minute after the pilot is lit. Release knob, and it will pop
back up. Pilot should remain lit. If it goes out, repeat
steps 5 through 9.
• If knob does not pop up when released, STOP and
IMMEDIATELY call a qualified service technician or
gas supplier.
• If the pilot will not stay lit after several tries, turn
the gas control knob to "OFF" and call your service
technician or gas supplier.
10.Turn gas control knob counterclockwise
to
"ON."
11. Set REMOTE/OFF/ON switch to desired setting.
12.Turn on all electric power to the appliance (if applicable).
13.Close bottom louver assembly (if applicable).
PIL
OT ON
TO TURN OFF GAS TO APPLIANCE
1. Open bottom louver assembly (if applicable).
2. Set REMOTE/OFF/ON switch to OFF.
3. Turn off all electric power to the appliance if service is
to be performed (if applicable).
Page 30
4. Push in gas control knob slightly and turn clockwise
to "OFF." Do not force.
5. Close bottom louver assembly (if applicable).
26497-6-0511
OPERATION INSTRUCTIONS/FLAME APPEARANCE
Flames from the pilot (rear right back side of the pan burner) as
well as the main flame should be visually checked as the log set
is installed.
In normal operation at full rate after 10 to 15 minutes, the flame
appearance should be sets of yellow flames.
NOTE: All flames will be random by design, flame height will go
up and down.
Glowing embers (rock wool) can cover the pan burner in between
the front and middle logs, but very little is necessary to cover this
area. Excess ember material causes the yellow flame to become
orange and stringy. Apply just enough to obtain slow glow and a
gold yellow flame.
Avoid any drafts that alter burner flame patterns. Do not allow fans to
blow directly into fireplace. Do not place a blower inside the burner
area of the firebox. Ceiling fans may create drafts that alter flame
patterns. Sooting and improper burning will result.
During manufacturing, fabricating and shipping, various components
of this appliance are treated with certain oils, films or bonding agents.
These chemicals are not harmful, but may produce annoying smoke
and smells as they are burned off during the initial operation of the
appliance, possibly causing headaches or eye or lung irritation. This
is a normal and temporary occurrence.
PERIODIC CLEANING – Refer to parts diagram for location of
items discussed below.
• Do not use cleaning fluid to clean logs or any part of heater.
• Logs - brush with soft bristle brush or vacuum with brush
attachment.
• Remove loose particles and dust from the burner areas,
controls, piezo covers and grate. Don’t remove ceramic media
from inside burner box.
• Inspect and clean burner air intake hole. Remove lint or particles
with brush. Failure to keep air intake hole clean will result in
sooting and poor combustion.
ANNUAL CLEANING/INSPECTION – Refer to parts diagram for
location of items discussed below.
• Inspect and clean burner air intake hole. Remove lint or particles
with vacuum or brush. Failure to keep air intake hole clean will
result in sooting and poor combustion.
• Inspect and clean all burner ports.
• Inspect ODS pilot for operation and accumulation of lint at air
intake holes.
• Verify flame pattern and log placement for proper operation.
• Verify smooth and responsive ignition of main burner.
• Check level of ceramic media in burner. Burner should be full,
up to the level of openings in burner top.
The initial break-in operation should last 2-3 hours with the burner
at the highest setting. Provide maximum ventilation by opening
windows or doors to allow odors to dissipate. Any odors remaining
after this initial break-in will be slight and will disappear with
continued use.
Once the break in operation has been completed, adjust the
heater to the desired output and then replace the upper and lower
louvers.
26497-6-0511
Page 31
PILOT FLAME CHARACTERISTICS
Figures 28 and 30 show a correct pilot flame pattern. The correct
flame will be blue and will extend beyond the thermocouple. The
flame will surround the thermocouple just below the tip. A slight
yellow flame may occur where the pilot flame and main burner
flame meet. Figures 29 and 31 show an incorrect pilot flame pattern.
The incorrect pilot flame is not touching the thermocouple. This will
cause the thermocouple to cool. When the thermocouple cools, the
heater will shut down.
HYDRAULIC THERMOSTAT Pilot
Correct Pilot Flame Pattern
MILLIVOLT PILOT
Correct Pilot Flame Pattern
PILOT
THERMOPILE
Figure 30
Incorrect Pilot Flame Pattern
THERMOCOUPLE
(LPG)
THERMOCOUPLE
(NATURAL)
Figure 28
Incorrect Pilot Flame Pattern
THERMOPILE
PILOT
Figure 31
If pilot flame pattern is incorrect, as shown in Figure 31
• See Troubleshooting, page 34.
THERMOCOUPLE
(LPG)
THERMOCOUPLE
(NATURAL)
Figure 29
If pilot flame pattern is incorrect, as shown in Figure 29
• See Troubleshooting, page 34.
Page 32
26497-6-0511
PILOT FLAME CHARACTERISTICS (continued)
Cleaning and Pilot Maintenance
Oxygen Depletion Sensor Pilot (Figures 32 and 33)
When the pilot has a large yellow tip flame, clean the Oxygen
Depletion Sensor as follows:
1. Clean the ODS pilot by loosening nut B from the pilot tubing.
When this procedure is required, grasp nut A with an open end
wrench.
2. Blow air pressure through the holes indicated by the arrows.
This will blow out foreign materials such as dust, lint and spider
webs. Tighten nut B also by grasping nut A.
Millivolt Pilot
Figure 32
B
Warning:
Never use needles, wires, or similar cylindrical objects to
clean the pilot to avoid damaging the calibrated ruby that
controls the gas flow.
A
Hydraulic Thermostat Pilot
Figure 33
WIRING
Label all wires prior to disconnection when servicing
controls. Wiring errors can cause improper and
dangerous operation. Verify proper operation after
servicing.
WIRING DIAGRAM
(OPTIONAL) WALL SWITCH
INTERRUPTEUR MURAL
(FACULTATIVE)
Use the two leads (Red and Green) to attach optional
components.
Refer to remote control installation and operating
instructions for more details on remote control.
REMOTE/OFF/ON SWITCH
A DISTANCE/OUVERT/
FERME INTERRUPTEUR
GAS VALVE
VALVE DE GAZ
(OPTIONAL) REMOTE CONTROL RECEIVER
(FACULTATIVE) CONTROLE E DISTANCE
DU RECEPTEUR
Check 750 Millivolt System Operation
Millivolt system and all individual components may be
checked with a millivolt meter 0-1000 MV range.
Install remote control receiver behind bottom
louver.
N
(OPTIONAL) THERMOSTAT
(FACULATIVE) THERMOSTAT
Millivolt thermopile is self powered, gas valve does
not require 110 volts. Maximum length of 20 feet of
16 AWG to conductor wires is to be used with all
optional switches.
Remote Receiver
Use the following steps to place the remote receiver
adjacent to the gas valve.
Attention: The remote receiver bracket is not used
in this installation.
1. The remote receiver can not be placed behind
the gas valve and burner assembly.
2. When facing the appliance, the remote receiver
must be placed to the right of the gas valve.
H
REMOTE CONTROL RECEIVER/
THERMOSTAT/ CONTROLE E
DISTANCE DU RECEPTEUR
REMOTE/OFF/ON SWITCH
A DISTANCE/FERME/OUVERT
INTERRUPTEUR
REMOTE
OFF
ON
THERMOPILE
PILOT
VEILLEUSE
THERMOCOUPLE
(LPG)
GAS VALVE
THERMOCOUPLE
(NATURAL)
IF ANY OF THE ORIGINAL WIRE
AS SUPPLIED WITH THIS UNIT
MUST BE REPLACED, IT MUST BE
REPLACED WITH NUMBER 18, 150°C
WIRE OR ITS EQUIVALENT.
SI UN DES FILS ELECTRIQUES
ORIGINAUX, VENANT DU FABRICANT
AVEC CETTE UNITE, DOIT ETRE
REMPLACE, VOUS DEVEZ LE
REMPLACER AVEC UN FIL
ELECTRIQUE DE NUMERO 18,
150 ° C DU L'EQUIVALENT.
Figure 34
MAINTENANCE
Keep the control compartment, logs and burner area surrounding the
logs clean by vacuuming or brushing area at least twice a year.
Never obstruct the flow of the combustion and ventilation air. Keep
the front of the fireplace clear of all obstacles and materials.
THE LOGS CAN GET VERY HOT – HANDLE ONLY WHEN
COOL.
Leave at least 36" clearance from the front of the fireplace.
Always turn off gas to the pilot before cleaning. For relighting, refer
to lighting instructions located on the rating plate of the log set.
26497-6-0511
Screen should be closed during operation.
Page 33
TROUBLESHOOTING
SYMPTOMS - POSSIBLE CAUSES AND CORRECTIONS
Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.
1. When ignitor button is pressed, there is no spark at ODS/
pilot.
a. Ignitor electrode positioned wrong - Replace pilot.
b. Ignitor electrode is broken - Replace pilot.
c. Ignitor electrode not connected to ignitor cable - Reconnect
ignitor cable.
d. Ignitor cable pinched or wet. Keep ignitor cable dry - Free
ignitor cable if pinched by any metal or tubing.
e. Broken ignitor cable - Replace ignitor cable.
f. Bad piezo ignitor - Replace piezo ignitor.
2. Appliance produces unwanted odors.
a. Appliance burning vapors from paint, hair spray, glues,
etc. - Ventilate room. Stop using odor causing products
while heater is running.
b. Gas leak - Locate and correct all leaks.
3. Appliance shuts off during use. (Pilot and main burner are
off.)
a. Not enough fresh air is available for ODS/pilot to operate
- Open window and/or door for ventilation.
b. Low line pressure - Contact local gas company.
c. ODS/pilot is partially clogged - Clean ODS/pilot.
d. Defective thermocouple - Replace pilot.
4. Appliance shuts off during use. (Pilot stays on.)
a. Low line pressure - Check line pressure to the valve.
b. Defective thermopile - Check pilot flame, check wire
connections, output should be a minimum of 325 millivolts
across. TH/TP and TP terminals with ON/OFF switch off.
5. Gas odor even when control knob is in OFF position.
a. Gas leak - Locate and correct all leaks.
b. Control valve defective - Replace control valve.
6. When ignitor button is pressed, there is spark at ODS/pilot,
but no ignition.
a. Gas supply turned off or manual shutoff valve closed - Turn
on gas supply or open manual shutoff valve.
b. Control knob not in PILOT position - Turn control knob to
Pilot position.
c. Control knob not pressed in while in PILOT position - Press
in control knob while in PILOT position.
d. Air in gas lines when installed - Continue holding down
control knob. Repeat igniting operation until air is
removed.
e. ODS/pilot is clogged - Replace ODS/pilot assembly or get
it serviced.
f. Gas regulator setting is not correct - Replace gas
regulator.
7. ODS/pilot lights but flame goes out when control knob is
released.
a. Control knob not fully pressed in - Press in control knob
fully.
b. Control knob not pressed in long enough - After ODS/pilot
lights, keep control knob pressed in 30 seconds.
c. Manual Shutoff valve not fully open - Fully open manual
shutoff valve.
8.
9.
10.
11.
12.
d. Thermocouple connection loose at control valve - Hand
tighten until snug, then tighten 1/4 turn more.
e. Pilot flame not touching thermocouple, which allows
thermocouple to cool, causing pilot flame to go out. This
problem could be caused by either low gas pressure or
dirty or partially clogged ODS/pilot - Contact local gas
company.
f. Thermocouple damaged - Replace thermocouple.
g. Control valve damaged - Replace control valve.
Burner does not light after ODS/pilot is lit.
a. Burner orifice clogged - Clean burner or replace main
burner orifice.
b. Burner orifice diameter is too small - Replace burner
orifice.
c. Inlet gas pressure is too low - Contact qualified service
person.
If burning at main burner orifice occurs (a loud, roaring
blow torch noise).
a. You must turn off burner assembly and contact a qualified
service person.
b. Manifold pressure is too low - Contact local gas
company.
c. Burner orifice clogged - Clean burner or replace burner
orifice.
Logs appear to smoke after initial operation.
a. Vapors from paint or curing process of logs - Problem will
stop after a few hours of operation. Run the heater with
the damper open if you have one, or open a window for
the first few hours.
Log heater is intended to be smokeless. Turn OFF heater
and call qualified service person.
Heater produces a whistling noise when main burner is
lit.
a. Turning control knob to HIGH position when main burner
is cold - Turn control knob to LOW position and let warm
up for a minute.
b. Air in gas line - Operate burner until air is removed from
line. Have gas line checked by local gas company.
c. Dirty or partially clogged burner orifice - Clean burner or
replace burner orifice.
No gas to pilot.
a. LP-regulator shut down due to inlet pressure too high
- Verify LP tank regulator is installed and set at 11" to
13" w.c. Replace regulator on heater.
If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when
lit. If the gas quality or pressure is low, contact your local gas supplier immediately.
Page 34
26497-6-0511
MASTER PARTS DISTRIBUTOR LIST
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the
nature of the problem with the unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.
This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.
com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment
repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
Dey Distributing
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Phone: 651-490-9191
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater & Hearth
Phone: 732-870-8809
Toll Free: 800-755-8809
Fax: 732-870-8811
Website: www.eastcoastenergy.com
Parts: Heater & Hearth and Grills
Victor Division of F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: 860-722-2433
Toll Free: 800-243-9360
Fax: 860-293-0479
Toll Free Fax: 800-274-2004
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater & Hearth and Grills
HOW TO ORDER REPAIR PARTS
Parts Not Under Warranty
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distributors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.
All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number and Serial Number from the
name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the following illustration and part list. Be sure to give all this information . . .
Appliance Model Number
Appliance Serial Number
Part Description
Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, fires and all causes beyond our control.
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Page 35
VFP20IN PARTS LIST
INDEX
NO.
PART
NO.
DESCRIPTION
INDEX
NO.
PART
NO.
DESCRIPTION
VFP20IN23L
COMMON PARTS
1
28061
FIREBOX UPPER BAFFLE
10
P265
ORIFICE #42 - NAT
2
26157
FIREBOX BAFFLE
10
P182
ORIFICE #53 - LPG
3
21642
BRICK LINER BRACKET
29
R5171
PILOT, NAT
R5170
PILOT, LPG
4
R9192
BRICK PANEL, BACK
29
5
R9195
BRICK PANEL, RIGHT SIDE
30
R2479
REGULATOR, 6.0 W.C. (NAT)
6
R9194
BRICK PANEL, LEFT SIDE
30
R2480
REGULATOR, 10.0 W.C. (LPG)
7
R10434 BRICK PANEL, BACK LEG
31
P239
NIPPLE, 3/8 NPT X 1 1/2
8
26494
REAR LOG SUPPORT
32
26012
VALVE ASSEMBLY - NAT
9
P253
FITTING, ORIFICE ANGLED
32
24157
VALVE ASSEMBLY - LPG
11
R5676
AIR SHUTTER (NAT ONLY)
33
26170
TUBING ASSEMBLY - PILOT
11
R5675
AIR SHUTTER-FULLY OPEN
(LPG ONLY)
34
26707
TUBING ASSEMBLY - INLET
12
12347
BURNER SUB-ASSEMBLY (NAT)
12
12348
BURNER SUB-ASSEMBLY (LPG)
10
P181
ORIFICE #43 - NAT (20,000 BTU)
10
P182
ORIFICE #55 - LPG (20,000 BTU)
13
26498
GRATE TANG BRACKET ASSEMBLY
10
P214
ORIFICE #53 - NAT (10,000 BTU)
14
23329
LOUVER ASSEMBLY
10
P193
ORIFICE #64 - LPG (10,000 BTU)
15
26496
FRONT FRAME ASSEMBLY
18
R3436
SWITCH, REMOTE OFF/ON
16
26162
PIEZO BRACKET
19
R3624
PILOT, NAT
17
R9760
IGNITOR, PIEZO
19
R3623
PILOT, LPG
25
R2423
CONNECTOR, MALE
20
R3626
VALVE, NAT (20,000 BTU)
27
26161
VALVE BRACKET
20
R3625
VALVE, LPG (20,000 BTU)
35
R7591
FLEXLINE 3/8" X 12
20
R9368
VALVE, NAT (10,000 BTU)
20
R9369
VALVE, LPG (10,000 BTU)
36
24925
BLOWER SUB-ASSEMBLY
(W/MOUNTING PLATE, PAD)
21
26167
TUBING ASSEMBLY - PILOT (LPG)
37
18879
REHOSTAT ASSEMBLY
(SPEED CONTROL)
22
26171
TUBING ASSEMBLY - REGULATOR
TO VALVE (NAT)
38
R7649
CONTROL, FAN
23
R7063
PILOT REGULATOR (NAT)
39
R2204
CORD SET
24
27732
40
R7912
WIRE HARNESS, FAN CONTROL
TUBING ASSEMBLY REGULATOR TO PILOT (NAT)
26
26708
TUBING ASSEMBLY - INLET
VFP20IN33L and VFP20IN33L10
28
R10947 WIRE ASSEMBLY
Use Only Manufacturer’s Replacement Parts. Use of Any Other Parts Could Cause Injury Or Death.
Page 36
26497-6-0511
VFP20IN PARTS VIEW
1
2
36
5
4
37
38
3
14
39
3
40
8
6
35
9
7
7
15
10
11
27
34
33
13
12
17
16
17
16
29
18
19
27
31
25
32
30
14
20
26
HYDRAULIC
VALVE ASSEMBLY
25
28
24
21
23
22
MILLIVOLT
VALVE ASSEMBLY
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Page 37
VFP28IN PARTS LIST
INDEX
NO.
PART
NO.
DESCRIPTION
COMMON PARTS
INDEX
NO.
PART
NO.
DESCRIPTION
VFP28IN23
1
28053
FIREBOX UPPER BAFFLE
8
R5171
PILOT, NAT
2
26157
FIREBOX BAFFLE
8
R5170
PILOT, LPG
3
21642
BRICK LINER BRACKET
11
P286
ORIFICE #42 (NAT)
4
R9196
BRICK PANEL, BACK
11
P214
ORIFICE #53 (LPG)
R2479
6.0 W.C. REGULATOR (NAT)
5
R9198
BRICK PANEL, RIGHT SIDE
33
6
R9197
BRICK PANEL, LEFT SIDE
33
R2480
10.0 W.C. REGULATOR (LPG)
7
R10434 BRICK, PANEL BACK LEG
34
P-239
3/8" NPT x 1 1/2" NIPPLE
11923
VALVE ASSEMBLY (NAT)
9
11833
PILOT SHIELD (NAT ONLY)
35
10
P253
FITTING, ORIFICE ANGLED
35
11924
VALVE ASSEMBLY (LPG)
26168
PILOT TUBING ASSEMBLY (LPG)
12
R5676
AIR SHUTTER (NAT ONLY)
36
12
R5675
AIR SHUTTER - FULLY OPEN
(LPG ONLY)
37
26166
INLET TUBING ASSEMBLY
38
26170
PILOT TUBING ASSEMBLY (NAT)
13
18838
BURNER ASSEMBLY WITHOUT AIR
SHUTTER
14
23694
AIR SHUTTER SHIELD
15
26160
BURNER BASE - REAR
16
26308
PILOT SHIELD
17
26159
BURNER BASE - FRONT
18
26162
PIEZO BRACKET
19
R9760
PIEZO IGNITOR
20
R7591
FLEXLINE 3/8" X 12" LONG
21
17169
LOUVER ASSEMBLY
22
26163
FRONT FRAME ASSEMBLY
23
26161
26
VFP28IN33
8
R3624
PILOT (NAT)
PILOT (LPG)
8
R3623
11
P203
ORIFICE #38 (NAT)
11
P185
ORIFICE #52 (LPG)
24
R3626
VALVE (NAT)
24
R3625
VALVE (LPG)
25
R3436
REMOTE/OFF/ON SWITCH
27
26165
INLET TUBING ASSEMBLY
28
26167
PILOT TUBING ASSEMBLY (LPG)
VALVE BRACKET
29
26169
REGULATOR TO PILOT TUBING
ASSEMBLY (NAT)
R2423
CONNECTOR, MALE
30
R7063
PILOT REGULATOR (NAT)
39
24925
BLOWER SUB-ASSEMBLY
(WITH MOUNTING PLATE, PAD)
31
26171
REGULATOR TO VALVE TUBING
ASSEMBLY (NAT)
40
18879
RHEOSTAT ASSEMBLY
(SPEED CONTROL)
32
41
R7649
FAN CONTROL
42
R2204
CORD SET
43
R7912
WIRE HARNESS, FAN CONTROL
R10947 WIRE ASSEMBLY
Use Only Manufacturer’s Replacement Parts. Use of Any Other Parts Could Cause Injury Or Death.
Page 38
26497-6-0511
VFP28IN PARTS VIEW
1
39 40
41
8
9
10
42
11
43
3
2
3
4
5
21
12
13
14
6
15
16
17
18
20
36
37
38
22
21
23
27
23
28
26
34
35
HYDRAULIC
VALVE ASSEMBLY
26497-6-0511
19
7
7
33
24
26
29
30
31
25
32
MILLIVOLT
VALVE ASSEMBLY
Page 39
LOGS PARTS LISTS & PARTS VIEWS
Attention: When ordering parts, it is very important that part number and description of part coincide.
Index
No.
Part
Number
Description
3
VFP20IN LOG SET
1
R7504
LEFT FRONT LOG
2
R7505
RIGHT FRONT LOG
3
R7506
BACK LOG
2
1
Use Only Manufacturer's Replacement Parts. Use of Any Other Parts Could Cause Injury Or Death.
Attention: When ordering parts, it is very important that part number and description of part coincide.
Index
No.
Part
Number
Description
VFP28IN LOG SET
1
R8301
REAR LOG
2
R8299
LEFT FRONT LOG
3
R8300
RIGHT FRONT LOG
4
R8302
Y BRANCH
4
1
3
2
Use Only Manufacturer's Replacement Parts. Use of Any Other Parts Could Cause Injury Or Death.
Page 40
26497-6-0511
DECORATIVE ACCESSORIES
The following accessory parts can be obtained from your Empire Comfort Systems dealer. If you need additional information beyond
what your dealer can furnish, contact Empire Comfort Systems Inc., Nine Eighteen Freeburg Ave., Belleville, Illinois 62220.
Decorative Mission Louver
•
•
•
•
Black
Gold Finish
Hammered Pewter
Brushed Stainless
Cast Iron Traditional Surround
•
Black
STD Shroud
•
Black
26497-6-0511
Decorative Arch Louver
•
•
•
•
•
Black
Gold Finish
Hammered Pewter
Brushed Stainless
STD Surround
Black
STD Louvers 45 Deg
•
•
•
•
Black (Standard)
Gold Finish
Hammered Pewter
Brushed Stainless
Decorative Leaf Louver
•
•
•
•
Black
Gold Finish
Hammered Pewter
Brushed Stainless
STD Surround
•
Black
Bottom Cover
• Black
Used to finish off bottom of insert and surround panels when
installed in a fireplace without a
flush hearth extension. Can be
used with traditional cast iron or
contemporary surround kits.
Page 41
SURROUND FRONTS
This fireplace requires a surround, available from your Empire Comfort Systems dealer. The surround shown below allows the fireplace
to be installed as an insert in an existing fireplace or in a mantel. For elevated installation in a wall, see the surrounds on the following
page. If you need additional information beyond what your dealer can furnish, contact Empire Comfort Systems Inc., Nine Eighteen
Freeburg Ave., Belleville, Illinois 62220.
6x6 Surround
• Black
Glass Door Frame
Louvers 45 Deg
• Black (Standard)
Insert Accessories
• Hammered Pewter
• Stainless
Bottom Cover
Shroud
• Black
The shroud provides a transition from
the fireplace/insert to your existing
hearth opening up to 48 x 36 inches.
Requires a surround.
Page 42
Surround
• Black
• Black
Used to finish off bottom of insert and surround panels when installed in a fireplace
without a flush hearth extension. To be used
with surround kits.
26497-6-0511
SURROUND FRONTS
The fireplace requires a surround, available from your Empire Comfort Systems dealer. The DF20GBL and DF20MBL surrounds shown
below allow the fireplace to be installed elevated in a wall. For installation as an insert in an existing fireplace or in a mantel, see the
DF20LBL on the previous page.
Glass Front
34" x 20 1/2" glass panel with mounting brackets, shield and
hardware.
Metal Picture Frame
37 1/2" x 23 1/2" with glass panel (concealed louvers on top)
Glass Front
Bottom Shield
Trim
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Page 43
EMPIRE
Comfort Systems
Empire Comfort Systems Inc.
918 Freeburg Ave. Belleville, IL 62220
If you have a general question about our products, please e-mail us at
info@empirecomfort.com.
If you have a service or repair question, please contact your dealer.
www.empirecomfort.com
Page 44
26497-6-0511
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