STAINPRO 4 2068 SERIES IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING YOUR DEEP CLEANER. When using an electrical appliance, basic precautions should be observed, including the following. WARNING ALWAYS CONNECT TO A PROPERLY EARTHED ELECTRICAL SOCKET. WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY: »Unplug from electrical socket when not in use and before cleaning, maintaining or servicing the appliance. »This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory and mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision. »Children should be supervised to ensure that they do not play with the appliance. »If the supply cable is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. »Do not run appliance over cable. »Use only the type and amount of liquids specified under the Operations section of this guide. »Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts of the appliance and its accessories. »Do not leave appliance when plugged in. »Do not modify earthed plug. »Use indoors only. »Do not allow to be used as a toy. »Use only as described in the user guide. »Use only manufacturer’s recommended attachments. »Do not use with damaged cable or plug. »Do not immerse in water or liquid. »If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water; do not attempt to operate it and have it repaired at an authorized service center. »Liquid must not be directed towards equipment containing electrical components. »Do not pull or carry by cable, use cable as a handle, close door on cable, or pull cable around sharp edges or corners. »Keep cable away from heated surfaces. »Do not unplug by pulling on cable. »To unplug, grasp the plug, not the cable. »Do not handle plug or appliance with wet hands. »Do not put any object into openings. »Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow. »Turn off all controls before unplugging. »Use extra care when cleaning on stairs. »Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they may be present. »Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.) »Do not use appliance in an enclosed space filled with vapors given off by oil base paint, some mothproofing substances, flammable dust, or other explosive or toxic vapors. »Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc. »Keep appliance on a level surface. »Do not carry appliance while in use. »Unplug before attaching the TurboBrush™ tool. »If your appliance is fitted with a nonrewireable BS 1363 plug it must not be used unless a 13 amp (ASTA approved to BS 1362) fuse is fitted in the carrier contained in the plug. Spares may be obtained from your BISSELL supplier. If for any reason the plug is cut off, it must be disposed of, as it is an electric shock hazard should it be inserted into a mains socket. WARNING TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK-USE ONLY BISSELL® CLEANING PRODUCTS INTENDED FOR USE WITH THIS MACHINE. USE INDOORS ONLY. DO NOT IMMERSE. USE ONLY ON CARPET MOISTENED BY THE CLEANING PROCESS. WARNING TO REDUCE THE RISK OF ELECTRIC SHOCK, ALWAYS INSTALL FLOAT BEFORE ANY WET PICKUP OPERATION. SAVE THESE INSTRUCTIONS FOR OPERATION ON A 220-240 VOLT A.C. 50-60 HZ POWER SUPPLY ONLY. This model is for household use only. 2 www.BISSELL.com Thanks for buying a BISSELL deep cleaner We’re glad you purchased a BISSELL deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your BISSELL deep cleaner is well made, and we back it with a limited two-year guarantee. We also stand behind it with a knowledgeable, dedicated Consumer Care department, so, should you ever have a problem, you’ll receive fast, considerate assistance. Safety Instructions . . . . . . . . . . 2 Product View . . . . . . . . . . . . . . . 4 Assembly . . . . . . . . . . . . . . . . . . . 5 Operations . . . . . . . . . . . . . . . . 6-9 Maintenance & Care . . . . . . . . 10 Troubleshooting . . . . . . . . . . . . 11 Guarantee . . . . . . . . . . . . . . . . . . 12 Consumer Care . . . . . . . . . . . . . 12 My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL deep cleaner. Thanks again, from all of us at BISSELL. Mark J. Bissell Chairman & CEO WARNING AN ACTION OR ATTENTION IS NEEDED TO THIS AREA IN ORDER TO REDUCE THE RISK OF ELECTRIC SHOCK, FIRE, OR INJURY GUIDE READ USER GUIDE FOR COMPLETE SAFETY AND USER INSTRUCTIONS WEEE DO NOT THROW THE APPLIANCE AWAY WITH THE NORMAL HOUSEHOLD WASTE AT THE END OF ITS LIFE, BUT HAND IT IN AT AN OFFICIAL COLLECTION POINT FOR RECYCLING. BY DOING THIS YOU WILL HELP TO PRESERVE THE ENVIRONMENT. www.BISSELL.com 3 Product View 1 2 3 1Handle 2 Handle Assembly 3 Upper Body Assembly 4 Carry Handle 5 Lower Body Assembly 6 ReadyTools™ Dial 7 Belt Access Door 8 Removable Nozzle 9 DirtLifter™ PowerBrush 10 Edge Sweep™ Brushes 4 5 Tips 6 8 9 Cleaning fluid Keep plenty of genuine BISSELL 2X* formula on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and may void the guarantee. 1.5 L 2X* Wash & Protect PRO Professional Stain & Odour Formula w/ Scotchgard™ Protector #1089E 1.5 L 2X* Wash & Protect PET Pet Stain & Odour Formula w/ Scotchgard™ Protector #1087E 1.5 L 2X* Wash & Protect Stain & Odour Formula w/ Scotchgard™ Protector #1086E 1.5L 2X *Wash & Remove OXY Deep Clean + Oxy Formula #1265E » Deep cleaning stairs and high-traffic areas on a regular basis helps prolong carpet life. » Deep cleaning carpeting regularly can reduce dust and allergens in your home. 7 10 WARNING To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner. 1.5 L 2X * Wash & Refresh Blossom & Breeze Fragrance Formula w/ Febreze® Freshness #1078E 1.5 L 2X* Wash & Refresh Cotton Fresh Formula w/ Febreze® Freshness #1079E *2X concentrated formula, 60 mL is equivalent to 120 mL of non-concentrated formula. 4 www.BISSELL.com 1.5L 2X* Wash 650 mL & Refresh Natural Stain Pretreat Orange Formula #1147E #1146E Assembly WARNING Do not plug in your deep cleaner until you have completely assembled it per the instructions and are familiar with all instructions and operating procedures. Your deep cleaner comes in five easy to assemble components: Handle assembly Upper body assembly Upper hose rack Lower body assembly Lower hose rack 1. Three Phillips head screws are included and can be found taped to the handle assembly. The only tool you will need to assemble your cleaner is a Phillips head screwdriver. 1. Slide upper body assembly onto lower body and secure with two screws. 2. With the “tabs” on upper hose rack pointing toward top of handle, attach upper hose rack to handle assembly by sliding it to top of handle until it can go no further. Turn hose rack until it snaps into place. 3. Slide handle assembly down into upper body until it will go no further and secure with screw. 2. Tab Upper Hose Rack 3. 4. Attach lower hose rack to back of upper body by pushing into open slots and sliding down until it snaps into place. 5. Wrap flex hose around hose rack and secure it into notched out holder as shown. 6. Keep flex hose locked in place with hose secure latch. 4. 5. Notch 6. Hose Secure Latch www.BISSELL.com 5 Operations Special features Your BISSELL deep cleaner is a home cleaning system that uses a combination of hand hot tap water, BISSELL advanced cleaning formula, brush agitation and suction to safely clean carpets. DirtLifter™ Powerbrush The DirtLifter PowerBrush is designed to enhance cleaning performance. The bristle pattern safely lifts out the deep down dirt while gently grooming carpet fibers. The floating suspension self-adjusts to all carpet heights. When the power is ON and the machine is in the upright position, your carpet is protected because the brushes are lifted up off the carpet. WARNING To reduce the risk of fire, use only BISSELL deep cleaning formula for full size machines in your deep cleaner. Use of cleaning formulas that contain lemon or pine oil may damage this appliance and void the guarantee. Chemical spot cleaners or solvent-based soil removers should not be used. These products may react with the plastic materials used in your deep cleaner causing cracking or pitting. ATTENTION Some Berber carpets have a tendency to fuzz with wear. Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition. ReadyTools™ Dial The ReadyTools feature allows you to choose between FLOOR CLEANING or cleaning with TOOLS simply by turning the dial. The TOOLS setting allows for above floor cleaning of upholstery, stairs, creases along baseboards, and other hard to reach areas. Simply choose the tool that is appropriate for the job, attach to flex hose and you are ready to go. ReadyTools Dial Measuring cup Your deep cleaner is equipped with a measuring cup for adding the proper amount of formula to the 2-in-1 tank. For convenience the measuring cup is built into the lid of the 2-in-1 tank. Measuring Cup 2-in-1 water tank Our 2-in-1 water tank system is designed with a heavy duty bladder inside for clean water and cleaning formula. As you clean, the clean water and cleaning formula in the bladder will empty. Dirty water pulled out of your carpet will collect around the outside of the bladder so clean and dirty water are always kept separate. This allows the user to maximize tank space, yet only carry one tank to and from the sink for emptying and filling. 6 www.BISSELL.com Carry Handle Operations Before you clean 1. Plan activities to give your carpet time to dry. CAUTION Take care not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure. 2. Move furniture to another area if cleaning an entire room (optional). 3. Vacuum area with a dry vacuum cleaner before deep cleaning. 4. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit. 5. Pretreating (optional) Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entry ways and hallways. To pretreat: EXIT 12 5 4 9 10 11 6 3 7 1 T STARRE HE 2 3' 4' a. Using the BISSELL Stain Preteeat, generously spray evenly over soiled area, do not overwet. b. Wait 3-5 minutes before deep cleaning. c. Clean as normal using your BISSELL deep cleaner, following the instructions below. Fill the 2-in-1 water tank 1. Remove the tank from the base of the machine by lifting the tank carry handle. 2. Carry like a bucket to the sink. Rotate the handle forward to unlatch the lid. Remove lid, turn over and locate built in measuring cup. 3. Fill with BISSELL 2X formula to the indicated fill line on the built in measuring cup and pour into mouth of the bladder. WARNING To reduce the risk of electric shock, push power pedal off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. 1. 2. 3. 4 4. Fill the bladder with clean hand hot (60°C/140°F MAX) tap water. *Do not boil or microwave water as it can destroy the bladder. 5. Replace the top of the tank by matching the lid and tank edges. Handle must be in the forward position in order to replace lid. Rotate the handle to the carrying position to latch the lid. NOTE: Remember to secure the lid and test to make sure it is secure before picking up the tank. 6. Place tank into machine base, seating firmly in place. Rotate tank handle back into latched position. Tip 5. 6. » Thorough vacuuming before deep cleaning will prevent early clogging of the lint trap. www.BISSELL.com 7 Operations Carpet cleaning CAUTION ROTATING BRUSH INSIDE-TO AVOID THE RISK OF INJURY-UNPLUG BEFORE REMOVING 1. Plug the deep cleaner into a proper outlet. 2. Set ReadyTools dial to Floor Cleaning setting. 3. With your foot, push the red power pedal located on the back of the unit below the water tank. 4. With your foot, push the gray detent pedal located on the back of unit below water tank. Power Pedal Detent Pedal 5. While pressing the spray trigger, make one slow forward wet pass and another back. Let the BISSELL 2X deep cleaning formula and DirtLifter PowerBrush do the work for you. Caution: Do not overwet. 2. 6. Release the spray trigger and make one slow forward and backward pass over the same area to remove any residual dirty water and aid in drying. 7. Repeat cleaning passes until solution being pulled up appears clean. Continue passes without pressing the spray trigger until you can’t see any more water being suctioned up. Empty the 2-in-1 water tank/clean removable nozzle 1. Push power pedal OFF. Remove the 2-in-1 water tank from the base using the tank carry handle. Carry the tank like a bucket to a utility sink or outside where you will dispose of the collection water. Remove the top of the tank by rotating the handle forward to unlatch lid and lifting lid off tank. 1. 2. 2. Empty collection water from bottom of tank. 3. After each use, remove and rinse the lint screen located on the tank lid. 3. 4. If nozzle needs to be cleaned, remove by grasping handle at the top and pulling forward. Clean removable nozzle by rinsing under running water. 5. When finished, replace nozzle by slightly raising front of machine to line up slots on the base with the hooks on nozzle. Attach at base first and then click nozzle into place. NOTE: If nozzle is not attached properly loss of suction will occur. 6. To continue carpet cleaning, refer back to “Fill the 2-in-1 water tank” instructions on page 8 and “Carpet Cleaning” instructions above. If cleaning is complete, refer to the “Maintenance and care” section on page 12. 8 www.BISSELL.com 5. Lint Screen 4. Operations ReadyTools™ IMPORTANT Your deep cleaner comes equipped with a hose and at least one attachment for cleaning stairs, upholstery, and more. Check for colourfastness in an inconspicuous place. If possible, check upholstery stuffing. Coloured stuffing may bleed through fabric when it becomes wet. Important! If using the machine to clean upholstery, check upholstery tags. bvh g kvh gh j j h d b lg fd hn l kl sd jkn f h Ad bj jh b j cv hh gcg 1. Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your deep cleaner. If the tag is coded with “X” or “S” (with a diagonal strike through), or says “Dry Clean Only,” do not proceed. Do not use on velvet or silk. If manufacturer’s tag is missing or not coded, check with your furniture dealer. 2. Check for colourfastness in an inconspicuous place. 3. If possible, check upholstery stuffing. Coloured stuffing may bleed through fabric when wet. 4. Plan activities to give upholstery time to dry. Manufacturer’s tag 5. Vacuum thoroughly to pick up loose debris and pet hair. Use a vacuum with a brush attachment and a crevice tool to clean in fabric folds and tufts. Tip 6. To begin cleaning with attachments, follow the instructions on page 8 for filling the 2-in-1 water tank. 7. Set the ReadyTools dial to the TOOLS setting. This will allow spray and suction from the hose. » To clean with sliding crevice tool, slide brushes forward to clean stain, slide back to suction 8. Attach the cleaning tool to the end of the hose. 9. Clean by pressing the spray trigger to spray solution onto the area to be cleaned. Slowly move the tool back and forth over the soiled surface. Release the spray trigger to suction dirty water. Continue to clean in the area, working in small sections until dirt is removed. Caution: Do Not Overwet. 7. 10. When finished cleaning, remove and rinse tool(s) in clean, running water. 11. It is recommended that you suction clean water from a bowl to rinse out the hose. 12. Before wrapping hose onto tool rack, lift end of hose and stretch out to ensure all water is cleared from hose. 13. Wrap flex hose around tool rack. 14. Empty 2-in-1 water tank and rinse out, following instructions on pages 9. 11. 12. 15. If the ReadyTools dial becomes difficult to turn, the diverter assembly that holds the dial may need to be cleaned. To clean, first remove nozzle and locate screw that holds the diverter assembly in place. With a Phillips screwdriver, remove the screw and set aside. 16. Remove diverter assembly; hold under running water making sure water flows through and around dial. Turn dial about 10 times clockwise and 10 more times counter clockwise to free up any debris. 17. Wipe diverter assembly with a soft cloth and replace back on machine. Replace nozzle. 18. Return ReadyTools dial to FLOOR CLEANING setting. www.BISSELL.com 9 Maintenance & Care Machine care For best results, a few simple steps can assure your machine is well maintained after your cleaning is complete. 1. Push power pedal OFF. Unplug the machine and wrap the power cord. WARNING To reduce the risk of electric shock, push power pedal off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. 2. After emptying the 2-in-1 water tank, rinse it with running hot tap water, taking care to clean underneath and around the heavy duty bladder. Clean out red lint screen. Removable nozzle may be rinsed if necessary. Refer to page 9. 3. Replace the 2-in-1 water tank on the machine. 4. Any loose hair or debris can be pulled from the brush roll and thrown away. 5. To clean attachments, remove from hose and rinse in clean, running water. Dry before storing. Clean the hose by suctioning clean water from a bowl. Before wrapping back on machine, lift end of hose and stretch out to ensure all water is cleared from hose. Refer to page 10, illustrations 11 and 12. 6. Wipe the machine’s exterior with a soft cloth. 7. After carpet is dry, vacuum again to remove hair and fuzz. Machine storage Put the unit away in a closet or basement for the next use. Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the guarantee. 10 www.BISSELL.com CAUTION Do not store unit where freezing may occur. Damage to internal components may result. Troubleshooting Problem Reduced spray OR no spray DirtLifter PowerBrush does not turn Cleaner not picking up solution WARNING To reduce the risk of electric shock, push power pedal off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Possible causes Remedies Bladder may be empty. Push power pedal OFF; Refill bladder with clean hot tap water and cleaning formula, refer to page 8. 2-in-1 tank may not be seated properly. Push power pedal OFF; remove tank and reseat tanks. Pump may have lost prime. Push power pedal OFF; after 1 minute turn ON and press spray trigger. The pump belt may be broken. Push power pedal OFF and unplug from the outlet. To check if a pump belt has broken, you will need a flat head screwdriver. A. Insert the blade end into the slot of the belt access door to release. Examine the belt for breakage. You should be able to see the pump belt looped around the motor shaft. If it is broken or missing, please refer to Replacement Parts on page 14. A replacement belt may be ordered by calling BISSELL Consumer Services. Complete installation instructions will accompany the replacement belt. B. When replacing belt access door be sure to line up slots of belt access door with slots in machine, slide door into place and snap shut. The brush belt or pump belt is off or broken. Refer to remedy in “The pump belt may be broken” above to check if brush belt or pump belt is broken. ReadyTools dial may be on the wrong setting. Set ReadyTools dial to either FLOOR CLEANING or TOOLS for the cleaning job. Poor tool position. (Hand held attachments only). Adjust angle; apply more downward pressure. Removable nozzle may not be properly attached. Make sure nozzle is on correctly by slightly raising front of machine to line up slots on the base of the machine with the hooks on nozzle. Attach at base first and then click nozzle into place. Refer to image 5 on page 9. 2-in-1 tank lid is not properly installed. Re-install lid; refer to the image on page 8. 2-in-1 tank is not properly seated. 2-in-1 tank must be firmly seated to function; remove and reseat 2-in-1 tank. 2-in-1 tank has picked up maximum dirty water. Empty 2-in-1 tank, refer to page 9. The lint screen may be clogged. Clean out lint screen. Refer to page 9. Please do not return this product to the store. Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product. www.BISSELL.com 11 Consumer Guarantee This Guarantee only applies outside of the USA and Canada. It is provided by BISSELL International Trading Company BV (“BISSELL”). This Guarantee is provided by BISSELL. It gives you specific rights. It is offered as an additional benefit to your rights under law. You also have other rights under law which may vary from country to country. You can find out about your legal rights and remedies by contacting your local consumer advice service. Nothing in this Guarantee will replace or lessen any of your legal rights or remedies. If you need additional instruction regarding this Guarantee or have questions regarding what it may cover, please contact BISSELL Consumer Care or contact your local distributor. This Guarantee is given to the original purchaser of the product from new and is not transferable. You must be able to evidence the date of purchase in order to claim under this Guarantee. Limited 2 Year Guarantee from the date of purchase by original purchaser An unauthorised repair (or attempted repair) may void this Guarantee whether or not damage has been caused by that repair/attempt. Removing or tampering with the Product Rating Label on the product or rendering it illegible will void this Guarantee. SAVE AS SET OUT BELOW BISSELL AND ITS DISTRIBUTORS ARE NOT LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT FORESEEABLE OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT INCLUDING WITHOUT LIMITATION LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, LOSS OF OPPORTUNITY, DISTRESS, INCONVENIENCE OR DISAPPOINTMENT. SAVE AS SET OUT BELOW BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. BISSELL DOES NOT EXCLUDE OR LIMIT IN ANY WAY ITS LIABILITY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS; (B) FRAUD OR FRAUDULENT MISREPRESENTATION; (C) OR FOR ANY OTHER MATTER WHICH CANNOT BE EXCLUDED OR LIMITED UNDER LAW. Consumer Care If your BISSELL product should require service or to claim under our limited guarantee, please contact us as follows: Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge, any defective or malfunctioning part or product. BISSELL recommends that the original packaging and evidence of the date of purchase be kept for the duration of the Guarantee period in case the need arises within the period to claim on the Guarantee. Keeping the original packaging will assist with any necessary re-packaging and transportation but is not a condition of the Guarantee. If for your product is replaced by BISSELL under this Guarantee, the new item will benefit from the remainder of the term of this Guarantee (calculated from the date of the original purchase). The period of this Guarantee shall not be extended whether or not your product is repaired or replaced. Website: www.BISSELL.com Email: [email protected] Telephone: 0344-888-6644 Write: *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE GUARANTEE This Guarantee applies to products used for personal domestic use and not commercial or hire purposes. Consumable components such as filters, belts and mop pads, which must be replaced or serviced by the user from time to time, are not covered by this Guarantee. This Guarantee does not apply to any defect arising from fair wear and tear. Damage or malfunction caused by the user or any third party whether as a result of accident, negligence, abuse, neglect, or any other use not in accordance with the User Guide is not covered by this Guarantee. BISSELL Homecare (Overseas) Inc. Ground Floor 226 Berwick Avenue Slough, Berkshire, SL1 4QT United Kingdom Spares are available for purchase. To purchase visit www.4bissell.co.uk Visit the BISSELL website: www.BISSELL.com When contacting BISSELL, have model number of cleaner available. Please record your Model Number: _____________ Please record your Purchase Date: _____________ NOTE: Please keep your original sales receipt. It provides proof of the date of purchase in the event of a Guarantee claim. See Guarantee for details. 12 ©2016 BISSELL Homecare, Inc Grand Rapids, Michigan All rights reserved. Printed in China Part Number 161-1010 11/16 RevB Visit our website at: www.BISSELL.com Scotchgard is a trademark of 3M Febreze is a trademark of The Proctor & Gamble Company, Cincinnati, Ohio used under license by BISSELL Homecare, Inc.
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