Bosch NurseCall Main Unit User manual

NurseCall Main Unit
F.01U.252.699 | V1.1 | 2012.01
en
User Manual
NurseCall Main Unit
Table of Contents | en
3
Table of Contents
1
Safety instructions
6
1.1
Importance of safety instructions
6
1.2
Disregarding safety rules
6
1.3
Environmental conditions
6
1.4
General safety instructions
6
1.4.1
Observation and information
7
2
Description
8
2.1
General description
8
2.1.1
Top view
8
2.1.2
Bottom view
9
2.1.3
Front view
10
2.1.4
Rear view
10
2.2
Detailed description
11
2.2.1
Loudspeaker
11
2.2.2
Display
11
2.2.3
Keyboard
11
2.2.4
RS-232 interface
13
2.2.5
RS-485 interface
14
2.2.6
Antenna
14
3
Installation
15
3.1
Unpacking
15
3.1.1
List of contents
15
3.2
Installation
16
3.2.1
Generalities
16
3.2.2
Installation on a piece of furniture
16
3.2.3
Wall installation
16
3.2.4
Installing the antenna
16
3.2.5
Connecting to the mains
17
3.2.6
Connecting the RS-232
17
3.2.7
Setting the jumpers on the communication board
18
3.2.8
Connecting the RS-485
19
3.2.9
Setting the 100 Ohm termination jumper
20
4
Programming
21
4.1
Generalities
21
4.1.1
Programming with the keyboard
21
4.1.2
Programming with the NPS software
22
4.1.3
Exit the programming mode and cancel entries
22
4.1.4
Key not allowed
22
4.1.5
Locking and unlocking the keyboard
22
4.1.6
Programming time-out
22
4.2
First use
22
4.2.1
List of original factory settings
23
4.2.2
Language
24
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en | Table of Contents
NurseCall Main Unit
4.2.3
Locating mode
24
4.2.4
Display mode
24
4.3
Parameters
25
4.3.1
Access to parameters
25
4.3.2
List of parameters
25
4.3.3
Programming the unit language
25
4.3.4
Date and time setting
26
4.3.5
RS-232 output setting
27
4.3.6
Local acknowledgement setting
31
4.3.7
Output relay setting
31
4.3.8
Accompany mode
32
4.3.9
Radio noise check
32
4.3.10
Tracking function
33
4.3.11
Dementia criterion
33
4.3.12
Assistance alarm from S35Q, S37Q and S37L transmitters
33
4.4
Special settings
34
4.4.1
Displaying firmware version
34
4.4.2
Resetting all the parameters
34
4.4.3
Assistance and fire priority
35
4.4.4
Assistance and fire non priority
35
4.4.5
Special texts in German
35
4.4.6
Standard texts in German
35
4.4.7
Standard NurseCall selection
35
4.4.8
Universal NurseCall selection
36
4.4.9
Maximum number of alarm transmitters
37
4.4.10
Maximum number of acknowledgement transmitters
37
4.4.11
Maximum number of events buffered
37
4.4.12
Disabling the daily messages check
37
4.4.13
RS232 message setting
37
4.5
Transmitters
38
4.5.1
Starting programming
38
4.5.2
Programming an alarm transmitter
38
4.5.3
Checking an alarm transmitter
39
4.5.4
Erasing an alarm transmitter
40
4.5.5
Programming an acknowledgement transmitter
40
4.5.6
Checking an acknowledgement transmitter
41
4.5.7
Erasing an acknowledgment transmitter
41
4.5.8
Erasing all acknowledgement transmitters
42
5
Operation
43
5.1
Adjusting the loudspeaker volume
43
5.2
Consulting the alarm or event buffer
43
5.2.1
Switching between alarm and event buffers indication
44
5.2.2
Display indications
44
5.2.3
Local acknowledgement
45
5.2.4
Disconnecting a Relay Unit
45
6
Troubleshooting and error messages
46
6.1
"Radio in use" message
46
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User Manual
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Table of Contents | en
5
6.2
"Alarm Transmitter NOT stored" message
46
6.3
"Alarm Transmitter already stored" message
46
6.4
"Ack. Transmitter NOT stored" message
46
6.5
"Ack. Transmitter already stored" message
46
6.6
The green button does not work
46
7
Maintenance
47
7.1
Checking the system
47
7.2
Monitoring the power supply
47
7.3
Monitoring the backup battery
47
7.4
Cleaning
48
7.5
Parts replacement
48
7.5.1
Disassembling the unit
48
7.5.2
Backup battery replacing
49
8
Disposal
50
8.1
Disassembly
50
8.2
Returning to the manufacturer
50
8.3
Materials
50
8.4
Battery
50
A
Appendix
51
A.1
Electrical specifications
51
A.2
Dimensions and weight
51
A.3
Environmental conditions
51
A.4
List of criteria
52
A.5
Paging systems specifications
53
A.5.1
ESPA 4.4.4. protocol
53
A.5.2
POCSAG protocol
55
A.5.3
DeTeWe protocol
56
A.5.4
Medicall 800 protocol
57
A.6
DECT phone system specifications
58
A.6.1
Multitone DECT systems with P318 interface
58
A.7
Connectors
59
A.7.1
LINE socket (unit bottom)
59
A.7.2
Power socket (unit bottom)
59
A.7.3
RS-232 socket (unit rear)
59
A.7.4
RS-485 socket (unit rear)
59
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1
en | Safety instructions
NurseCall Main Unit
Safety instructions
NOTICE!
The user and installer should read and understand this chapter before any intervention on the
NurseCall Main Unit.
1.1
Importance of safety instructions
Each safety and protection instruction in this manual must be adhered to in order to avoid
personnel injuries, property damages or environmental pollution.
In a similar manner, the legal bylaws, the measures in prevention of accidents and for the
protection of the environment, as well as the recognized technical rules aiming at appropriate
and safe working conditions which as applied in the country and at the place of use of the
NurseCall Main Unit must be adhered to.
1.2
Disregarding safety rules
Disregarding the safety rules, as well as existing legal and technical regulations, may lead to
accidents, to property damages or to environmental pollution.
1.3
Environmental conditions
NOTICE!
The NurseCall Main Unit must not be located near a water tap or any other source of water.
The electrical safety of the unit is only guaranteed if the electrical installation is conform to
the national regulation and if this installation works properly.
The NurseCall Main Unit may not be used in buildings prone to fire and explosion hazards.
NOTICE!
The NurseCall Main Unit may not be used under exposure to the direct sunlight, to heat, to
dust or to an excessive humidity (only use the equipment in a clean environment).

Install the NurseCall Main Unit in a dry place, away from any source of heat.
CAUTION!
Interferences
Avoid immediate proximity to other electric devices such as a television.
1.4
General safety instructions
DANGER!
Electrocution
During maintenance operations, when the NurseCall Main Unit is powered and its casing is
removed, it may not be left unattended.
CAUTION!
The NurseCall Main Unit may only be connected to the electrical sources as described in
Section A.1 Electrical specifications, page 51.
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User Manual
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Safety instructions | en
7
CAUTION!
Maintenance and repairs may only be performed in conformance with the instructions and by
authorized technical personnel only.
The sole possession of the user manual does not allow the personnel to perform any kind of
repair on the NurseCall Main Unit.
Take into account all the warnings and follow all the instructions displayed on the NurseCall
Main Unit and those which are printed in the documentation.
Never try to use replacement pieces other than those authorized by the manufacturer of the
NurseCall Main Unit.
CAUTION!
It is mandatory to use the products specified in the present user manual to clean the
NurseCall Main Unit. If you plan to use another product, only do so after having obtained the
authorization of the manufacturer.
DANGER!
The NurseCall Main Unit contains highly sensitive electronic components. It should be opened
only in an ESD protected environment with respect to the following precautions:
1.
Discharge yourself from electrostatic loads by touching a grounded conductive surface
2.
Avoid touching conductive parts inside the unit if not absolutely necessary.
before opening the unit.
CAUTION!
Never let any liquid enter the system. In case of liquid spill inside the NurseCall Main Unit, act
immediately as follows:
1.4.1
1.
Switch off the unit using the main switch under the casing.
2.
Unplug the power supply adaptor.
3.
Dry up the unit.
4.
Clean the unit.
5.
Check that the unit switches on correctly.
Observation and information
In case of defective operation or any other technical incident for which no remedy is
described in this manual, please contact immediately your local representative.
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en | Description
NurseCall Main Unit
2
Description
2.1
General description
2.1.1
Top view
1
2
3
7
1.
6
5 4
Loudspeaker.
See Section 2.2.1 Loudspeaker, page 11.
2.
Display.
See Section 2.2.2 Display, page 11.
3.
Keyboard, under the cover.
See Section 2.2.3 Keyboard, page 11.
4.
LED Indicator
5.
Yellow button
Used to view more details about the event or alarm currently displayed (date and time,
position, etc...).
6.
Green button
Used to acknowledge an alarm locally, see Section 5.2.3 Local acknowledgement, page 45.
7.
Red button with light
This button is not used. Pressing the button does not activate a function.
The light blinks red during an alarm.
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NurseCall Main Unit
2.1.2
Description | en
9
Bottom view
1
2
3
3
4
6
1.
Identification label.
2.
Cable channels.
3.
5
Wall mounting holes (distance between holes, 157 mm).
See Section 3.2.3 Wall installation, page 16 for a detailed description.
4.
ON/OFF switch.
5.
LINE socket, used for firmware update.
See Section A.7.1 LINE socket (unit bottom), page 59 for wiring.
6.
10V AC socket.
See Section A.7.2 Power socket (unit bottom), page 59 for wiring.
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en | Description
2.1.3
NurseCall Main Unit
Front view
1
1.
2.1.4
LED Indicator
Status
LED
Standby mode (normal operation)
Green (permanent)
Backup battery low
Green (blinking)
Power supply disconnected
Green (flashing)
Help, assistance or fire
Red (blinking)
Programming mode
Orange (blinking)
Rear view
1
1.
2
3
RS-232 connector
See Section A.7.3 RS-232 socket (unit rear), page 59 for wiring.
2.
RS-485 connector
See Section A.7.4 RS-485 socket (unit rear), page 59 for wiring.
3.
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Antenna connector
User Manual
Bosch Security Systems
NurseCall Main Unit
Description | en
2.2
Detailed description
2.2.1
Loudspeaker
11
When one of the following alarms or messages is received by the NurseCall Main Unit, the
internal loudspeaker is activated until acknowledgement.
2.2.2
Status
Loudspeaker
Power supply disconnected
Dual-tone beep every minute
Call for help, reserve call, technical call
4 second interval, one tone
Error message
15 second interval, one tone
Disconnection of a relay unit from RS485-bus
1 minute interval, one tone
Call for assistance / fire alarm
Continuously dual-tone beep
Local acknowledgement
Short beep
Display
The NurseCall Main Unit is equipped with a 2 x 20 characters display that guides the operator
during the programming. During normal operation, alarms and messages are displayed.
NurseCall Main Unit
V2.01 BN111.240.00A
NOTICE!
This user manual is written for the unit language English USA. Certain displays may differ for
the unit language English UK.
2.2.3
Keyboard
The keyboard has 21 alphanumeric keys. They are used to program the NurseCall Main Unit or
during normal operation.
OFF
OK
ON
C
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en | Description
Keys
NurseCall Main Unit
Programming Mode
Normal Operation
Access to parameters programming.
Not used.
See Section 4.3 Parameters, page 25.
Access to transmitters programming.
Not used.
See Section 4.5 Transmitters, page 38.
Scroll up to the next parameter.
Increase the volume of the loudspeaker.
See Section 5.1 Adjusting the loudspeaker
volume, page 43.
Scroll down to the next parameter.
Decrease the volume of the loudspeaker.
See Section 5.1 Adjusting the loudspeaker
volume, page 43.
Set a parameter value to OFF or to go to the
Scroll down to the previous alarm/event.
previous programming field.
Set a parameter value to ON or to go to the next
Scroll up to the next alarm/event.
programming field.
Confirm a value or a command.
Not used.
Cancel an entry or a command.
Not used.
Quit the programming mode.
Check the value of a parameter or a transmitter.
Check the status of the backup battery.
See Section 7.3 Monitoring the backup
battery, page 47.
Not used.
Not used.
NPS programming function. See
Not used.
Section 4.1.2 Programming with the NPS software,
page 22.
Enter a value.
Not used.
Erase all programmed acknowledgement
Not used.
to
transmitters during a specific procedure.
See Section 4.5.8 Erasing all acknowledgement
transmitters, page 42.
Disable the beep codes and delete the POS
Not used.
indication.
See Section 4.3.5 RS-232 output setting, page 27
and Section Example of programming, Page 28.
Enter a value or to set the default values.
Launch the event/alarm display mode.
See Section 4.3.5 RS-232 output setting, page 27.
then
No effect.
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Lock and unlock the keyboard.
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NurseCall Main Unit
2.2.4
Description | en
13
RS-232 interface
A 9-pole SUB-D connector at the rear of the housing can be used for connection to
–
a printer
–
a paging system
–
a DECT phone system
–
a PC with Alarm Management Software.

For the hardware configuration of this interface, see Section 3.2.6 Connecting the RS-232,
page 17.

For the programming of this interface, see Section 4.3.5 RS-232 output setting, page 27.

For the wiring of the connector, see Section A.7.3 RS-232 socket (unit rear), page 59.
Connection to a printer
To protocol all events, a printer with serial connection (RS-232 Interface) and endless paper
should be used. Printers with a parallel port can be used together with an intermediate serial
- parallel converter.
NOTICE!
The paper printout corresponds to the indication at the display of the NurseCall Main Unit.
Characteristics
–
Data rate: 9600 Bauds.
–
Transmission: asynchronous
–
10 bit-structure (1 start bit, 8 data bits without parity, 1 stop bit).
The operating status of the printer cannot be tested (switched on/off, paper status).
An RS-232 printer is mandatory.
Connection to a paging system
The NurseCall system uses several protocols: standard ESPA 4.4.4. with RPE670/i-page,
POCSAG, DeTeWe and Medicall 800.

See Section A.5 Paging systems specifications, page 53 for more information about these
protocols.
Connection to a DECT phone system
The NurseCall system can transfer the received alarms to DECT handsets Multitone CH60 or
CH70.

See Section A.6 DECT phone system specifications, page 58 for more information about
this system.
Connection to a PC using an Alarm Management Software
At connection / disconnection of a PC using an Alarm Management Software, events are
generated. The loudspeaker is disabled during the connection.
NOTICE!
Alarms/messages arriving in the alarm buffer are repeated every 3 minutes until
acknowledgement. A technical failure, for example a power outage, is treated as an event. No
acknowledgement is therefore necessary. See Section 5.2 Consulting the alarm or event buffer,
Page 43.
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en | Description
2.2.5
NurseCall Main Unit
RS-485 interface
One NurseCall Main Unit and up to 32 NurseCall Relay Units can be connected by a RS-485
bus. The bus must be connected to pins 2 and 5 of the RS-485 socket.

For connector wiring, see Section A.7.4 RS-485 socket (unit rear), page 59.
NOTICE!
Keep polarity equal when connecting further units to the RS485 bus!
NOTICE!
Maximum RS485-bus length: 1200 m.
Use only one twisted pair cable for the interconnection.
NOTICE!
The receiver units located at the two ends of the bus must be terminated with a 100 Ohm
resistor. See Section 3.2.8 Connecting the RS-485, page 19 for more information about the
jumper setting.
In this configuration, you always should connect the NurseCall Main Unit first. The NurseCall
Relay Units must then be connected to the RS485-bus one by one, not at the same time.
Relay output
In the same connector, a potential free contact is available. It is a low current switching
contact. The relay (potential free, switching power max. 48 V / 0.5 A) is activated at a call for
help, call for assistance or fire alarm. This relay can be set as closing or switching contact
(cycle of 10 seconds on / 10 seconds off). This feature can be used to drive a signal lamp for
example.
2.2.6

For connector wiring, see Section A.7.4 RS-485 socket (unit rear), page 59.

For relay setting, see Section 4.3.7 Output relay setting, page 31.
Antenna
The antenna is connected to the NurseCall Main Unit using the adapter supplied with the unit.

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See Section 3.2.4 Installing the antenna, page 16.
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Bosch Security Systems
NurseCall Main Unit
Installation | en
3
Installation
3.1
Unpacking
15
The NurseCall Main Unit is carefully packed for transportation.
The components contained in the box are protected, but should be handled with care.
Store the packaging material for further use (storage or transport).
1.
Take all components out of the box and place the NurseCall Main Unit on the working
space.
2.
Check each component in the box, in accordance with the list of contents below.
3.
Check that the NurseCall Main Unit and its accessories have not been damaged during
transportation.
In case of defective or missing equipment, do not try to install the NurseCall Main Unit.

3.1.1
Contact immediately your local representative.
List of contents
Description
NurseCall Main Unit
Power supply adaptor (Europe)
230VAC/10VAC
or
Power supply adaptor (UK)
230VAC/10VAC UK
or
Power supply adaptor (US)
115VAC/10VAC
Antenna 434MHz 1/2 L=34 cm FME
Straight adapter BFME-TNC
Right angled bended adapter BFME-ETNC
2 m Cable FCC 6/4
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en | Installation
NurseCall Main Unit
3.2
Installation
3.2.1
Generalities

Install the NurseCall Main Unit in a dry place, away from any source of heat.
Tools required:
3.2.2
–
Torx T20 screwdriver.
–
Torx T10 screwdriver.
Installation on a piece of furniture
It is recommended to place the NurseCall Main Unit on a non-slippery surface. However, do
not place anything (blanket or lace) on top of the unit.
3.2.3
Wall installation
You can fasten the NurseCall Main Unit on a smooth wall surface using two screws. The
distance between holes is 157 mm.
Power and phone line cords should be placed inside the cable channels on the bottom of the
NurseCall Main Unit.
3.2.4
Installing the antenna
1.
Use the straight adapter (4) for wall installation or the right angled bended adapter (3)
for installation on a piece of furniture.
2
4
2
3
2.
Fasten the adapter (3) or (4) on the antenna connector (1).
1
3.
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Fasten the antenna (2) on the adapter.
User Manual
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NurseCall Main Unit
3.2.5
Installation | en
17
Connecting to the mains
The NurseCall Main Unit is powered by an adaptor (230/10 VAC or 115/10 VAC).
CAUTION!
In case of a different supply, the equipment must fulfill isolation requirements according to
EN60950 standard (last edition).
1.
Plug the power adaptor into a power outlet placed near the unit. It should be easily
accessible at any time.
1
2.
Connect the cable to the socket labeled 10V AC (1), under the unit.
For connector wiring, see Section A.7.2 Power socket (unit bottom), page 59.
3.2.6
Connecting the RS-232

Connect the device to the 9-pole SUB-D connector (1) at the rear part of the housing.
1
For connector wiring, see Section A.7.3 RS-232 socket (unit rear), page 59.
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en | Installation
3.2.7
NurseCall Main Unit
Setting the jumpers on the communication board
1.
2.
Disassemble the unit; see Section 7.5.1 Disassembling the unit, page 48.
Remove the communication board; see Section Removing the communication board,
page 48.
3.
Set the jumpers as required in your configuration. By default the jumpers are set for
connection to a DECT phone system.
Setting the jumpers for a DECT phone system, Alarm Management Software, NPS
programming or Medicall 800:
Setting the jumpers for Paging systems (except Medicall 800) and printers:
4.
Assemble the communication board and the unit. This is basically the reverse of the
disassembling procedure, see Section 7.5.1 Disassembling the unit, page 48.
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3.2.8
Installation | en
19
Connecting the RS-485
One NurseCall Main Unit and up to 32 NurseCall Relay Units can be connected to an RS-485
bus. Please contact a specialist for a correct installation.

See Section A.7.4 RS-485 socket (unit rear), page 59 for connector wiring.
CAUTION!
Do not use a star connection for the RS-485 network!
Incorrect connection:
Relay Unit 1
Relay Unit 2
Main Unit
Relay Unit n
Correct connection:
RS-485 bus (1 twisted pair cable)
100 Ω
Relay Unit n
100 Ω
Relay Unit 2
Main Unit
Relay Unit 1
NOTICE!
The NurseCall Main or Relay Units located at the two ends of the bus must be terminated with
a 100 Ohm resistor.
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en | Installation
3.2.9
NurseCall Main Unit
Setting the 100 Ohm termination jumper
Within the NurseCall Main or Relay Units, the RS-485 interface can be configured with a
jumper.
1.
2.
Disassemble the unit as described in Section 7.5.1 Disassembling the unit, page 48.
Remove the communication board as described in Section Removing the communication
board, page 48.
3.
Put the 100 Ohm termination jumper J112 (1).
1
4.
Assemble the communication board and the unit. This is basically the reverse of the
disassembling procedure, see Section 7.5.1 Disassembling the unit, page 48.
NOTICE!
If you do not want to disassemble the NurseCall Main Unit, you also can short-out pins 3 and 4
of the connector. This has the same effect as the jumper setting described above.
See Section A.7.4 RS-485 socket (unit rear), page 59 for connector wiring.
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Programming | en
4
Programming
4.1
Generalities
21
NOTICE!
In the programming mode, the NurseCall Main Unit does not display any alarm or message!
The NurseCall Main Unit can be programmed either remotely by using a specific software
package called NPS or directly by using the keyboard and display.
4.1.1
Programming with the keyboard

Open the cover carefully and use the programming keys.
P
F
F
OK
O
N
T
O
C

To access the parameters programming, press
then
.
See Section 4.3 Parameters, page 25 for more details.

To access the special settings programming, press
three times quickly.
See Section 4.4 Special settings, page 34 for more details.

To access the transmitters programming, press
then
.
See Section 4.5 Transmitters, page 38 for more details.
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en | Programming
4.1.2
NurseCall Main Unit
Programming with the NPS software
The NurseCall system can be programmed with a specific software called NPS.
NOTICE!
In order to program the NurseCall Main Unit with this software, you should connect your PC to
the NurseCall Main Unit with an RS-232 cable.

To connect and set the interface, see Section 3.2.6 Connecting the RS-232, page 17.
Enable the programming
1.
Press
then
.
¬ NPS Programming
READY ?...
2.
¬
4.1.3
.
Programming NCall
.............
Exit the programming mode and cancel entries

4.1.4
Confirm the command with
Press
once or several times.
Key not allowed

If you have pressed a key by mistake during the programming, a high-pitched beep is
generated.
4.1.5
Locking and unlocking the keyboard

Press
then
within one second to lock or unlock the keyboard.
This function locks only the keyboard to prevent any false manipulation. The colored buttons
on the left hand side are still available.
When the keyboard is locked, a small lock appears at the bottom right of the display:
DATE:
TIME:
4.1.6
03.01.12
12:12:31
¨
½
Programming time-out

Programming of the NurseCall Main Unit terminates automatically if no entries are made
on the keyboard for more than one minute.
4.2
First use
At first use or when resetting all the parameters, you must program:

the unit language

the locating mode

the display mode for the transmitters’ identification
See Section 4.4.2 Resetting all the parameters, page 34.
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4.2.1
Programming | en
23
List of original factory settings
Parameter
Original Factory Setting
Page
Language
English USA
24
* Locating mode
Off
24
* Display mode
Floor/room/bed
24
Output RS-232
None
27
Forwarding of transmitter ID via the RS-232 interface
Off
27
RPE 670 / i-page for paging systems
No
28
Day / night mode
No
28
Night start for paging or phone DECT systems
18h00
28
Night end for paging or phone DECT systems
06h00
28
ID paging for paging systems
2
28
ID NurseCall for paging systems
1
28
Beep codes allocated to each pager
Help:7; Assi: 5; Ackn: 2
28
Number of digits for ESPA 4.4.4.
3
28
Mix Mode ESPA 4.4.4 / Alarm Management Software
No
28
Digit for the POCSAG paging system address
4
30
First digit for DeTeWe paging system address
1
30
Local acknowledgement
Yes
31
Access code for local acknowledgement
No
31
Output relay function
Closing
31
Output relay mode
Help + Assistance
31
Accompany mode
No
32
Lower limit for the accompany mode
231
32
Radio noise check
Yes
32
Relay output in case of a radio noise event
Off
32
Tracking function
No
33
Dementia criterion
No
33
Range of automatic dementia gates
Standard 231-254
33
Assistance alarm from S35Q, S37Q and S37L transmitters
Off
33
Assistance and fire priority
No
35
Special texts in German
No
35
Set to Universal NurseCall
No
36
Conversion code for Universal NurseCall
No
36
Last 300 ID codes blocked for Universal NurseCall
No
36
Maximum number of alarm transmitters
500
37
Maximum number of acknowledgement transmitters
5
37
Maximum number of events buffered
100
37
Disabling the daily messages check
Off
37
Repeat alarms timing to RS-232 output
3 minutes
37
Speaker volume
Midrange
43
* Locating and display modes are set at first use. To change their value, reset the unit.
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en | Programming
4.2.2
NurseCall Main Unit
Language
Select the unit language.
¬ Language 0
English USA

4.2.3
£
See Section 4.3.3 Programming the unit language, page 25 for more details.
Locating mode
NOTICE!
It is mandatory to perform a reset if you wish to change the value for the locating mode.
See Section 4.4.2 Resetting all the parameters, page 34.
Enable (ON) or disable (OFF) the indication of the transmitter position (locating mode) on the
NurseCall Main Unit display.
LOCATING ?
( OFF / ON )

Press
to disable or
to enable the locating mode.
WARNING!
When the locating mode is disabled, the accompany mode, tracking function and dementia
criterion are no longer available in the parameters programming.
4.2.4
Display mode
NOTICE!
It is mandatory to perform a reset if you wish to change the value for the display mode.
See Section 4.4.2 Resetting all the parameters, page 34.
Select the display mode for the transmitters’ identification.
DISPLAY MODE ?
(NUMBER / FL,RO,BE)
1.
Press
to select NUMBER or
to select FL,RO,BE (floor, room, bed).
2.
If you select NUMBER, then you must choose between a 3-digit display (single number)
and an extended 4-sign display (digits and letters).
NUMBERING RANGE
(0-254 / 0-ZZZZ)
1.
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Press
to select the 3-digit display 0-254 or
User Manual
to select the 4-sign display 0-ZZZZ.
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NurseCall Main Unit
Programming | en
4.3
Parameters
4.3.1
Access to parameters
1.
Press
¬
2.
then
25
to access the parameters.
OK:Program
¤:Info
Press
to program these parameters or
to check the value of each parameter.
¬ Parameter Nr. 00
Language
£
3.
4.3.2
Scroll with
and
. Press
to confirm. Press
to escape.
List of parameters
No.
Parameter
Reference
00
Language
Section 4.3.3 Programming the unit language, page 25
01
Date and time
Section 4.3.4 Date and time setting, page 26
02
RS-232 output
Section 4.3.5 RS-232 output setting, page 27
03
Local acknowledgement Section 4.3.6 Local acknowledgement setting, page 31
04
Relay Output
Section 4.3.7 Output relay setting, page 31
05
Accompany mode
Section 4.3.8 Accompany mode, page 32
06
Radio noise check
Section 4.3.9 Radio noise check, page 32
07
Tracking function
Section 4.3.10 Tracking function, page 33
08
Dementia criterion
Section 4.3.11 Dementia criterion, page 33
09
Assistance alarm
Section 4.3.12 Assistance alarm from S35Q, S37Q and S37L
transmitters, page 33
4.3.3
Programming the unit language
NOTICE!
This parameter is set at first use. Here you can change it.
See Section 4.2 First use, page 22.
Choose between 7 language settings:
–
0 = English USA
–
1 = English UK
–
2 = French
–
3 = German
–
4 = Italian
–
5 = Dutch
–
6 = Swedish
1.
Select the parameter Nr. 00.
¬ Parameter Nr. 00
Language
£
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NurseCall Main Unit
2.
Press
.
¬ Language 0
English USA
£
3.
Select the language with
and
4.
Confirm the language selected with
.
.
NOTICE!
This user manual is written for the unit language English USA. Certain displays may differ for
the unit language English UK.
4.3.4
Date and time setting
1.
Select the parameter Nr. 01.
¬ Parameter Nr. 01
Date and Time
¡
2.
Press
.
¬ Date and Time
M·.DD.YY HH:MM:SS¡
3.
Set the month with
4.
Go to the day with
and
.
.
¬ Date and Time
MM.D·.YY HH:MM:SS¡
5.
Set the day with
6.
Go to the year with
and
.
.
¬ Date and Time
MM.DD.Y· HH:MM:SS¡
7.
Set the year with
8.
Repeat the same operation for the time setting (HH:MM:SS).
9.
Confirm the setting with
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.
.
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4.3.5
Programming | en
27
RS-232 output setting
NOTICE!
Within the NurseCall Main Unit, the RS-232 interface should be configured with jumpers.
See Section 3.2.7 Setting the jumpers on the communication board, page 18.
Select one of the following:
–
None
–
Printer
–
Alarm Management SW
–
PAGING
–
DECT
1.
Select the parameter Nr. 02.
¬ Parameter Nr. 02
RS-232 Output
¡
2.
Press
.
¬ RS-232 Output
None
3.
£
Set the desired value with
and
. Confirm with
.
NOTICE!
For the values None and Printer, you do not have to define more parameters.
Setting the interface to Alarm Management Software
¬ RS-232 Output
Alarm Management SW¡
1.
Select Alarm Management SW in the RS-232 Output menu. Confirm with
.
¬Alarm Management SW
TRansm.ID>RS232:Off¡
2.
Activate (On) or deactivate (Off) the forwarding of transmitter ID via the RS-232 interface
with
Bosch Security Systems
and
. Default value is Off.
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NurseCall Main Unit
Example of programming
Hereafter is an example of the programming, with the following characteristics:
–
Locating mode = ON
–
Display mode = FL/RO/BE
–
Protocol = ESPA 4.4.4
–
RPE 670 / i-page system = YES
–
Day / night transfer function = YES

See Section A.5 Paging systems specifications, page 53.
1.
Selected PAGING in the RS-232 Output menu. Confirm with
¬ RS-232 Output
PAGING
2.
¡
Select the protocol (ESPA 4.4.4, POCSAG, DeTeWe or Medicall 800). Confirm with
¬ PAGING
ESPA 4.4.4.
3.
.
¡
Activate (YES) or deactivate (NO) the RPE 670 system with
¬ PAGING
RPE 670 ? YES
.
and
.
¡
4.
Confirm with
.
5.
Enter the ID number of the paging system (0-9) and the NurseCall system (0-9).
¬ PAGING ESPA 4.4.4.
ID PAG.:2 ID NCALL:1
Select a field with
6.
and
, change a value with
and
Activate (YES) or deactivate (NO) the day / night transfer with
. Confirm with
and
.
.
¬ PAGING ESPA 4.4.4.
Pager DAY-NIGHT YES¡
7.
Confirm with
.
8.
If the day / night transfer is activated, set the night start time. Default value is 18:00.
¬ PAGING ESPA 4.4.4.
Night Beg.: 18:00:00
Select a field with
9.
and
, change a value with
Set the night end time and confirm your setting with
and
. Confirm with
.
. Default value is 6:00.
¬ PAGING ESPA 4.4.4.
Night End : 06:00:00
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29
10. Decide how many characters per information (criterion, floor, room, bed, position)
should be filtered to the paging/DECT system. The upper line shows the outcome.
CRITERI<CRIT 07 + 0 SPACES
Choose 0 to 11 characters for the criterion, followed by 0 to 9 spaces.
Select a field with
and
, change a value with
and
. Confirm with
.
11. If the FL,RO,BE display is selected, set the filter. The upper line shows the outcome.
INFO.: fff
rrr 00b
FL:3+3 +RO:3+1 +BE:3
Select a field with
and
, change a value with
and
. Confirm with
.
12. If the locating mode is activated, set the filtering of the position.
BE POS xyz
SPACES : 1
To delete the POS indication, press
BE xyz
SPACES
. This is for pagers with only numeric indications.
: 1
Change the number of spaces (0-9) with
and
. Confirm with
.
13. Set the beep codes that will be allocated to each pager.
Default values are, for HELP: 7; for ASSI: 5; for ACKN: 2.
BEEP CODE #=Disable
HELP:7 ASSI:5 ACKN:2
To disable the message that indicates the beep code, press
. A hash (#) then appears
instead of a value. To set a value again for the beep code, press
. Confirm with
.
14. If you have activated the ESPA 4.4.4 protocol and deactivated the RPE 670 system, select
the number of digits (2, 3 or 4) with
and
. Confirm with
.
¬ PAGING ESPA 4.4.4.
NB.DIGITS : 3
¡
15. Activate (YES) or deactivate (NO) the mix mode with
and
.
¬ PAGING ESPA 4.4.4.
MIX MODE : NO
¡
16. Confirm with
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NurseCall Main Unit
Specific parameter for POCSAG
Enter the digit for the POCSAG system address. Choose from 4 and 9. Default value is 4.
¬ ADDRESS -->001·xxx
Change the value of the digit with
and
. Confirm with
.
Specific parameter for DeTeWe
Enter the first digit for the DeTeWe system address. Choose from 1 and 9. Default value is 1.
¬ 1.NUM ---> 1
Change the value of the digit with
and
. Confirm with
.
Example of filtering with ESPA 4.4.4.
–
Display mode FR,RO,BE with Locating mode ON
–
Criterion filtering: 2 characters and 1 space
CR <CRIT 02 + 1 SPACES
–
Display mode filtering: 1 character + 1 space for the floor number
2 characters + 0 space for the room number
2 characters for the bed number
INFO.: f rr0b
FL:1+1 +RO:2+0 +BE:2
–
Locating mode filtering:
6 spaces between bed number and POS xyz.
BE
SPACES
POS xyz
: 6
In this example, a call for help from floor 008, room 023, bed 1 with the actual position 248
will generate the following sequence: "HE_8_2301______POS_248".
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31
Local acknowledgement setting
1.
Select the parameter Nr. 03.
¬ Parameter Nr. 03
Local Ack.
¡
2.
Press
.
¬ Local Ack.
Possible ? YES
¡
3.
Activate (YES) or deactivate (NO) the acknowledgement at the NurseCall Main Unit.
4.
Confirm with
.
ACCESS CODE
5.
··
If you have selected YES, enter the access code. Press
¬ Local Ack.
Access Code ? YES
6.
then
.
¡
Select YES if each acknowledgement must be done by entering the code 45 or NO if a
direct acknowledgement with the Green button shall be enabled. Confirm with
4.3.7
.
Output relay setting
This parameter sets the relay as a "closing" or "switching" contact.
1.
Select the parameter Nr. 04.
¬ Parameter Nr. 04
Relay Output
¡
2.
Press
.
¬ Relay Output
Func: 'ON'
3.
¡
Select ON if you wish a "closing" relay or ON/OFF if you wish a "switching" relay.
¬ Relay Output
Mode HELP & ASSIST¡
4.
Select the relay activation according to alarms. Choose between:
- Mode HELP & ASSIST
- Mode ASSISTANCE
- Mode FIRE
5.
Bosch Security Systems
Confirm with
.
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4.3.8
NurseCall Main Unit
Accompany mode
NOTICE!
The accompany mode is not available if the locating mode is set to OFF.
See Section 4.2.3 Locating mode, page 24.
1.
Select the parameter Nr. 05.
¬ Parameter Nr. 05
Function ACCOMPANY ¡
2.
Press
.
¬ ACCOMPANY ?
-> YES
3.
¡
Activate (YES) or deactivate (NO) the accompany mode. The default parameter is NO.
¬ Function ACCOMPANY
RANGE:
231 - 254 ¡
4.
If you select YES, define the range of the doors that will be activated in the accompany
mode. The first number is the lower limit, use
and
to choose from 231
to 250. The second number (254) is the upper limit and cannot be changed.
5.
4.3.9
Confirm with
.
Radio noise check
1.
Select the parameter Nr. 06.
¬ Parameter Nr. 06
Radio Noise Check? ¡
2.
Press
.
¬ Radio Noise Check?
-> YES
¡
3.
Select YES or NO. The default parameter is YES.
¬ Radio Noise Check?
Relay Output OFF ¡
4.
If you select YES, you must choose to activate (ON) or deactivate (OFF) the relay output.
If you choose ON, the contact closes in the case of a radio noise event. If you choose
OFF, the contact stays open. The default parameter is OFF.
Select with
5.
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Confirm with
and
.
.
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Programming | en
33
Tracking function
NOTICE!
The tracking function is not available if the locating mode is set to OFF.
See Section 4.2.3 Locating mode, page 24.
1.
Select the parameter Nr. 07 and press
.
¬ Parameter Nr. 07
Tracking
¡
2.
Activate (YES) or deactivate (NO) the tracking function. Confirm with
¬
4.3.11
Tracking
-> NO
.
¡
Dementia criterion
NOTICE!
The dementia criterion is not available if the locating mode is set to OFF.
See Section 4.2.3 Locating mode, page 24.
1.
Select the parameter Nr. 08 and press
.
¬ Parameter Nr. 08
Dementia
¡
2.
¬
Activate (YES) or deactivate (NO) the dementia function.
Dementia
-> NO
¡
If you select YES, define the range of automatic dementia gates. Choose the standard range
(231 to 254) or the extended range (128 to 254). Confirm with
¬ Dementia Gates
Standard 231-254
4.3.12
.
¡
Assistance alarm from S35Q, S37Q and S37L transmitters
1.
Select the parameter Nr. 09 and press
.
¬ Parameter Nr. 09
Assistance Alarm
¢
2.
Deactivate (OFF) or set the time frame between 05 and 30 seconds. Confirm with
.
¬ Assistance Alarm
-> OFF
¢
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en | Programming
4.4
NurseCall Main Unit
Special settings
After pressing
three times quickly, you can enter special codes.
Enter Code
4.4.1
Displaying firmware version
1.
Type the code 194155.
2.
The version of the firmware will be displayed for a few seconds.
Software REV A
V2.01 BN111.240.00A
4.4.2
Resetting all the parameters
CAUTION!
Disconnect the RS-485 bus before performing a reset. When you are finished, the RS-485 bus
can be connected again.
The following procedure resets all the programmed parameters of the NurseCall Main Unit to
the original factory settings. See Section 4.2.1 List of original factory settings, page 23.
NOTICE!
This reset is mandatory if you wish to change the locating mode or the display mode.
See Section 4.2.3 Locating mode, page 24 and Section 4.2.4 Display mode, page 24.
It is also mandatory before setting the NurseCall Main Unit as Universal NurseCall or as
Standard NurseCall. See Section 4.4.7 Standard NurseCall selection, page 35 and
Section 4.4.8 Universal NurseCall selection, page 36.
1.
Type the code 194156.
RESET TOTAL ?
(OK) = YES
2.
A confirmation is required.
Press
3.
to confirm the reset or
if you wish to cancel the reset.
When the unit resets, it emits a short melody and displays a temporary message.
Please Wait...
4.
After a few seconds, the unit goes back to the first use display.
5.
Select the language, the locating mode and the display mode.

See Section 4.2 First use.
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Assistance and fire priority
This command sets the assistance call and the fire alarm as priority calls.
This means that alarms of these types will be displayed first.
1.
Type the code 123991. The unit plays a melody and a confirmation message is displayed.
ASSISTANCE & FIRE
PRIORITY
4.4.4
Assistance and fire non priority
This command sets the assistance call and the fire alarm as non-priority calls. This means that
the last alarm is displayed, whatever its type. This is the default value.
1.
Type the code 123992. The unit plays a melody and a confirmation message is displayed.
ASSISTANCE & FIRE
NONPRIORITY
4.4.5
Special texts in German
This command sets special texts in German. The displayed criteria are:
–
BAD/WC instead of TECHNIK
–
HILFE-2 instead of NOTRUF2
1.
Type the code 123007. The unit plays a melody and a confirmation message is displayed.
MULTITONE TEXTE
BAD/WC + HILFE-2
4.4.6
Standard texts in German
This command sets standard texts in German. This is the default value.
1.
Type the code 123008. The unit plays a melody and a confirmation message is displayed.
STANDARDTEXTE
TECHNIK + NOTRUF2
4.4.7
Standard NurseCall selection
This command sets the NurseCall system as "Standard NurseCall". This is the default value.
CAUTION!
It is mandatory to perform a reset before changing this value.
See Section 4.4.2 Resetting all the parameters, page 34.
1.
Type the code 001998. The unit plays a melody and a confirmation message is displayed
UNIVERSAL NC ? NO !
.............
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en | Programming
4.4.8
NurseCall Main Unit
Universal NurseCall selection
NOTICE!
It is mandatory to perform a reset before changing this value.
See Section 4.4.2 Resetting all the parameters, page 34.
This command sets the NurseCall system as ''Universal NurseCall''. If this mode is selected,
the following parameters are automatically set:
–
display mode: FL,RO,BE (floor/room/bed); see Section 4.2.4 Display mode, page 24.
–
RS-232 output: Alarm Management SW; see Section 4.3.5 RS-232 output setting, page 27.
–
Buffer: 100 events; see Section 4.4.11 Maximum number of events buffered, page 37.
The ''Universal NurseCall'' breaks the limitation of 300/500 transmitters by using a concept in
which the transmitters are not recorded inside the NurseCall Main Unit. In fact, the NurseCall
Main Unit transfers directly each incoming radio ID code received from the transmitter or from
a Relay Unit to its RS-232 communication port. The Alarm Management Software handles the
radio codes. The ID code is sent according to the display mode floor/room/bed.
Example:
ID code 1234 => Floor = 1; Room = 23; Bed = 4.
ID code range
Each type of transmitter has its own ID code range. The unit adds an offset to the ID code.
Transmitter type
ID code range
Offset
Data sent
S37, S35
1 to 4095
0
1 to 4095
S36, smoke detector (old versions) 0 to 6560
0
0 to 6560
RAC, smoke detector
1 to 4095
6561
6562 to 10656
RAC, smoke detector (old versions) 0 to 6560
6561
6561 to 13121
N45, N46
13122
13123 to 17217
1 to 4095
Procedure
1.
Type the code 001999. The unit plays a melody and a confirmation message is displayed.
UNIVERSAL NC ? YES !
.............
2.
Set the CONVERSION CODE OFF or ON with
and
.
CONVERSION CODE ?
<OFF
ON>

If you select ON, the offset is ignored.
3.
Set the LAST 300 BLOCKED function OFF or ON with
and
.
LAST 300 BLOCKED ?
<OFF
ON>

If you select ON, the last 300 ID from previous transmitters which can reach 6560
(respectively 13121 for RAC and smoke detector) are not managed!
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37
Maximum number of alarm transmitters
This command sets the maximum number of alarm transmitters (300=OFF or 500=ON).
The default value is ON (500).

4.4.10
Type the code 001001. A confirmation message is displayed.
Maximum number of acknowledgement transmitters
This command sets the maximum number of acknowledgement transmitters (5=OFF or
32=ON). The default value is OFF (5).

4.4.11
Type the code 001002. A confirmation message is displayed.
Maximum number of events buffered
This command sets the maximum number of events buffered (18=OFF or 100=ON). The
default value is ON (100).

Type the code 001003. A confirmation message is displayed.
CAUTION!
When changing the value with this command, the event buffer is erased.
4.4.12
Disabling the daily messages check
Periodically, a message is sent by each transmitter in order to confirm its good functioning
condition. To avoid saturating the event buffer, you can disable the daily message check
performed by the NurseCall Main Unit by using this command and setting the parameter ON.
Activate (ON) or deactivate (OFF) the disabling of the daily message check.
The default value is OFF (daily message check enabled).

4.4.13
Type the code 001007. A confirmation message is displayed.
RS232 message setting
This command sets the delay in minutes for the repetition of the messages on the RS-232
interface. Toggle "every 3 minutes" (OFF) or "every 1 minute" (ON). The default value is OFF.

Bosch Security Systems
Type the code 001009. A confirmation message is displayed.
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4.5
Transmitters
4.5.1
Starting programming

4.5.2
To access the programming of transmitters , press
then
.
Programming an alarm transmitter
1.
Select the alarm transmitter type with
and
.
¯ Transmit. type : 0
Alarm Transmitter £
2.
Confirm with
.
OK:Program
0:Erase ¤:Info
3.
Press
to program the transmitter.
¯´ Press Radio
Button
4.
Press the button of the transmitter.
¯ Transmitter code
XXXX accepted
XXXX is the ID code of the transmitter.

If the transmitter is not accepted, see Section 6 Troubleshooting and error messages,
page 46.
5.
Depending on the choice that you have made for the display mode, enter the value for the
floor, the room and the bed, or for a single 3-digit number, or for a 4-sign display. See
Section 4.2.4 Display mode, page 24.

The following example is for a 4-sign number display:
¯ Number
Value: ····
Enter a value for each sign. Press once to enter the digit of the key that you are pressing.
Press several times to enter a capital letter of the corresponding key. Example: to enter Z,
press 4 times on the key
6.
. Press
to erase and go back. Confirm with
.
Enter the pager group value:
¯ Pager
Value: ·0
7.
Confirm the value with
.
¯ Transmitter
Stored !
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39
The unit goes then back to the alarm transmitters menu.
NOTICE!
To program the maximum number of alarm transmitters (300 or 500), see
Section 4.4.9 Maximum number of alarm transmitters, page 37 .
4.5.3
Checking an alarm transmitter
1.
Select the alarm transmitter type with
and
.
¯ Transmit. type : 0
Alarm Transmitter £
2.
Confirm with
.
OK:Program
0:Erase ¤:Info
3.
Press
to check the transmitter.
¯´ Press Radio
Button
4.
Press the button of the transmitter.
¯ Transmitter code
XXXX accepted
XXXX is the ID code of the transmitter.
The transmitter’s location is displayed. The following example is for a floor/room/bed display:
¯ Floor
Value: 001
5.
Press
¯ Room
Value:
6.
Press
¯ Bed
Value:
7.
Press
to see the room value.
012
to see the bed value.
1
to see the pager value.
¯ Pager
Value: 00
8.
Bosch Security Systems
Press
. The unit then goes back to the alarm transmitters menu.
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en | Programming
4.5.4
NurseCall Main Unit
Erasing an alarm transmitter
1.
Select the alarm transmitter type with
and
.
¯ Transmit. type : 0
Alarm Transmitter £
2.
Confirm with
.
OK:Program
0:Erase ¤:Info
3.
Press
to erase the transmitter.
¯´ Press Radio
Button or enter ID
4.
Press the button of the transmitter or enter the transmitter’s ID code.
¯ Erase Radio XXXX
OK:Continue C:Abort
XXXX is the ID code of the transmitter.
5.
Press
to continue erasing the transmitter or
to abort.
¯ Transmitter XXXX
Erased
The unit then goes back to the alarm transmitters menu.
4.5.5
Programming an acknowledgement transmitter
1.
Select the acknowledgement transmitter type with
and
.
¯ Transmit. type : 1
Ack. Transmitter
¢
2.
Confirm with
.
OK:Program
0:Erase ¤:Info
3.
Press
to program the transmitter.
¯´ Press Radio
Button
4.
Press the button of the transmitter.
Ack. Transmit.:1
Free:4
Code XXXX
XXXX is the ID code of the transmitter.
The unit then goes back to the acknowledgement transmitters menu.
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Programming | en

41
If the transmitter is not accepted, see Section 6 Troubleshooting and error messages,
page 46.
NOTICE!
To program the Free value to 5 or 32, see Section 4.4.10 Maximum number of acknowledgement
transmitters, page 37.
4.5.6
Checking an acknowledgement transmitter
1.
Select the acknowledgement transmitter type with
and
.
¯ Transmit. type : 1
Ack. Transmitter
¢
2.
Confirm with
.
OK:Program
0:Erase ¤:Info
3.
Press
to check the transmitter.
¯´ Press Radio
Button
4.
Press the button of the transmitter.
Ack. Transmit.:1
Free:4
Code XXXX
XXXX is the ID code of the transmitter.
The unit then goes back to the acknowledgement transmitters menu.
4.5.7
Erasing an acknowledgment transmitter
1.
Select the acknowledgement transmitter type with
and
.
¯ Transmit. type : 1
Ack. Transmitter
¢
2.
Confirm with
.
OK:Program
0:Erase ¤:Info
3.
Press
to select the erase function.
¯ 'OK'= 1 Ack.Trans.
'*'= ALL !
4.
Bosch Security Systems
Press
to erase ONE acknowledgement transmitter.
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en | Programming
NurseCall Main Unit
¯´ Press Radio
Button or enter ID
5.
Press the button of the transmitter or enter the transmitter’s ID code.
¯
Erase Radio XXXX
OK:Continue C:Abort
6.
Press
to continue erasing the transmitter or
to abort.
¯ Transmitter XXXX
Erased
XXXX is the ID code of the transmitter.
The unit then goes back to the acknowledgement transmitters menu.
4.5.8
Erasing all acknowledgement transmitters
1.
Select the acknowledgement transmitter type with
and
.
¯ Transmit. type : 1
Ack. Transmitter
¢
2.
Confirm with
.
OK:Program
0:Erase ¤:Info
3.
Press
to select the erase function.
¯ 'OK'= 1 Ack.Trans.
'*'= ALL !
4.
Press
to erase ALL the acknowledgement transmitters.
¯ ERASE ALL SLOTS !
OK:Continue C:Abort
5.
Press
to continue erasing the transmitters or
to abort.
¯ Ack. Transmitter
erased
The unit then goes back to the acknowledgement transmitters menu.
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Operation | en
5
Operation
5.1
Adjusting the loudspeaker volume
43
When the NurseCall Main Unit is in standby mode:
5.2

Press
to increase the volume.

Press
to decrease the volume.
Consulting the alarm or event buffer
The NurseCall Main Unit uses an alarm buffer and an event buffer for display indication.
The following alarms and messages are stored into the alarm buffer:
–
call for help
–
call for assistance
–
reserve call (call for help 2)
–
technical call
–
fire alarm
–
battery low message
–
error message
–
disconnection of a NurseCall Relay Unit from the RS-485 bus
If alarms are repeated, only the least recent entry remains in the buffer. The call for assistance
replaces the call for help, the reserve call and the technical call in the alarm buffer.
In addition to all the alarms, all possible entries are stored in the event buffer.
The following messages are directly stored into the event buffer:
–
acknowledgement N46, sent by an N46 Wall Transmitter, S35 or S37 Transmitters
–
acknowledgement by S35 or S37 Transmitters
–
local acknowledgement, an acknowledgement at the NurseCall Main Unit or Relay Unit
–
daily message check
–
personnel arrival message (A, B, C and D)
–
personnel departure message
–
power outage of a receiver unit
–
return of power at a receiver unit
–
backup battery low of a receiver unit
–
interruption of the RS-232 connection interface between the NurseCall system and a PC
–
return of the RS-232 connection interface between the NurseCall system and a PC
–
connection of a NurseCall Relay Unit to the RS485-bus
–
transmission of the event "door" by a RAC Wireless Contact.
NOTICE!
The alarm and event buffers have a capacity of 18 or 100 entries.
See Section 4.4.11 Maximum number of events buffered, page 37.
The event buffer will normally be filled with the last 18 or 100 entries.
In the alarm buffer, only the active alarms are present.
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en | Operation
5.2.1
NurseCall Main Unit
Switching between alarm and event buffers indication
The alarm buffer is indicated by default. If you are in the event buffer, the unit changes
automatically to the alarm buffer after 1 minute without activity.
If there are no entries in the alarm buffer, the display shows the actual date and time.
5.2.2

To switch from alarm to event buffer and vice versa, press

Scroll the alarms or the events with
and
.
.
Display indications
With the Yellow button, you can switch between three available information blocks.
The following information is displayed when an alarm or a message arrives:
First information block
–
In case of a "floor/room/bed" display mode:
1.
criterion of the alarm or message
2.
alarm (A) or event (E) followed by its order in the buffer
3.
identification of the transmitter location (floor/room/bed numbers)
–
In case of "single number" display mode:
1.
criterion of the alarm or message
2.
alarm (A) or event (E) followed by its order in the buffer
3.
identification of the transmitter location (three digits or four signs)
Second information block
4.
date of the event;
5.
time of the event;
6.
main unit (space) or relay Unit (A...f) identification number;
7.
quality of the received radio signal.
This information is visible in all display modes.
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Operation | en
45
Third information block
8.
position of the last passed beacon, visible in all display modes. If no beacon is registered
or if the alarm is sent outside of the range of a beacon, the POS 000 will be displayed.
XXXX is the ID code of the transmitter that has triggered the alarm.
In the alarm buffer, the total number of entries is indicated on top at the right. You can
immediately see how many alarms are active. In this example, there are a total of three alarms
in the alarm buffer. In the event buffer, the position of the event in the buffer is indicated:
LOCAL ACK.
E01
06:05:11 13:33:05 C2
Here, E01 corresponds to the latest entry in the event buffer.
Unit displaying the current date and time:
DATE:
TIME:
03.01.12
12:12:31
¨
Unit displaying an active alarm:
HELP
NU:001
A01
Unit displaying an event in the buffer:
LOCAL ACK.
NU:001
5.2.3
E04
Local acknowledgement
The local acknowledgement is performed on the NurseCall Main Unit with the Green button.
You can decide if you have to enter a code to confirm the acknowledgement or not.
See Section 4.3.6 Local acknowledgement setting, page 31.
NOTICE!
The alarm receiving an acknowledgement is removed from the alarm buffer. The alarm and its
acknowledgement can then be found in the event buffer.
5.2.4
Disconnecting a Relay Unit
If a Relay Unit stops communicating with the Main Unit, an alarm "Relay Off" is generated on
the Main Unit. This alarm can only be acknowledged on the Main Unit by pressing the Green
button, followed by the code 45. Thereafter, an event "No Relay" is generated.
As soon as the Relay Unit communicates again with the Main Unit, the Event "Relay On" is
generated. This operation is independent of the local acknowledgement setting.
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en | Troubleshooting and error messages
NurseCall Main Unit
6
Troubleshooting and error messages
6.1
"Radio in use" message
If you program a transmitter already stored as an alarm transmitter, an error message displays
¯
Radio in use!
OK:Continue C:Abort
Press
6.2
to program the transmitter, this overwrites the values. Press
to abort.
"Alarm Transmitter NOT stored" message
If you erase an alarm transmitter that is not already stored, an error message is displayed:
¯ Alarm Transmitter
NOT stored!
The unit repeats the error message then skips back to the erasing menu.
6.3
"Alarm Transmitter already stored" message
If you program an acknowledgement transmitter that is already stored as an alarm
transmitter, an error message is displayed:
¯ Alarm Transmitter
already stored!
The unit then skips back to the programming menu.
6.4
"Ack. Transmitter NOT stored" message
If you erase an acknowledgement transmitter that is not already stored, an error message is
displayed:
¯ Ack. Transmitter
NOT stored!
The unit repeats the error message then skips back to the erasing menu.
6.5
"Ack. Transmitter already stored" message
If you program a transmitter that is already stored as an acknowledgement transmitter, an
error message is displayed:
¯ Ack. Transmitter
already stored!
The unit then skips back to the programming menu.
6.6
The green button does not work
Problem: you have tried unsuccessfully to acknowledge an alarm with the Green button.
Cause: the local acknowledgement is disabled.
Solution: activate the local acknowledgement function.
See Section 4.3.6 Local acknowledgement setting, page 31.
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Maintenance | en
7
Maintenance
7.1
Checking the system
47
Check the correct function of your NurseCall system.

7.2
Perform periodically an alarm test.
Monitoring the power supply
In case of a power failure, the NurseCall Main Unit emits a beep and the following message is
displayed alternatively with the date and time display:
Main Power
Error
The backup battery ensures that the NurseCall Main Unit remains operational even in the case
of a power failure. When fully charged, the battery ensures a power backup of 24 hours.
When power returns after a power failure, the battery is recharged. If it has been completely
discharged, it will reach its full capacity after 24 hours of charging time.
7.3
Monitoring the backup battery
The status of the battery is indicated on the top right of the display.

To check the backup battery voltage, press
. The following message is displayed:
Checking
Local Battery
NOTICE!
At startup, an automatic check is made.
During normal operation, an automatic check is made every 30 minutes.

If the remaining battery capacity drops below 25 %, the following message is displayed:
Local Battery
Empty

¥
If the NurseCall Main Unit detects that the backup battery is defective, the following
message is displayed:
Local Battery
Failure
³
NOTICE!
If the backup battery is defective, replace it as described in Section 7.5.2 Backup battery
replacing, page 49.
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en | Maintenance
7.4
NurseCall Main Unit
Cleaning

Avoid using cleaning products or detergents.

Wipe off your NurseCall Main Unit occasionally with a dry cloth.
7.5
Parts replacement
7.5.1
Disassembling the unit
Removing the antenna
1.
Remove the antenna (1) and its adapter (2) or (3).
1
3
1
2
Removing the communication board
DANGER!
Do not damage the battery cable, its connector (7) or the serial communication board
connectors.
1.
With a Torx T20 screwdriver, unscrew and remove the 4 screws (4).
2.
With a Torx T10 screwdriver, unscrew and remove the screw (5).
3.
Carefully remove the communication board (6).
4
6
5
7
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7.5.2
Maintenance | en
49
Backup battery replacing
Important Safety Instructions
The battery should charge for 24 hours before using the NurseCall Main Unit for the first time,
after replacing the battery or after a long power shortage. Battery type is 6V NiMH.
NOTICE!
The battery will charge correctly between 5 ºC (41ºF) and 45 ºC (113 ºF). A battery that is
new or that has not been used for a long time can have reduced capacity at first use.
A rechargeable battery can be charged and discharged many times. However, it will eventually
wear out. This is not a defect. It is recommended to replace batteries that cannot ensure a
minimum power back-up time of 8 hours at full charge.
CAUTION!
–
May explode if exposed to fire.
–
Use only original batteries intended for your NurseCall Main Unit.
–
Do not expose the battery to liquids.
–
Do not let the battery’s contacts touch another metal. This could damage the battery;
–
Do not disassemble or modify the battery;
–
Do not expose the battery to extreme temperatures, and never above 60 ºC (140 ºF).
–
For maximum battery capacity, use the battery at room temperature;
–
Keep out of reach of children;
–
Use the battery for the intended purpose only;
–
Do not put the battery in the mouth. Battery electrolytes may be toxic if swallowed.
CAUTION!
There is a risk of explosion if battery is replaced by a wrong type.
The battery should be replaced exclusively by authorized personnel.
Dispose of used batteries according to instructions and regulations.
Procedure
1.
Disassemble the unit as described in Section 7.5.1 Disassembling the unit, page 48.
2.
Disconnect the battery cable (1).
3.
Carefully remove the backup battery (2).
4.
Place the new backup battery.
5.
Connect the new battery cable (1).
2
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1
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8
en | Disposal
NurseCall Main Unit
Disposal
The NurseCall Main Unit is marked with a crossed-out wastebasket symbol.
This means that, at the end of its lifetime, the product should be disposed separately from
ordinary household waste in accordance with the EU Directive 2002/96/EC.
The product and its accessories should be delivered to an appropriate collection facility that
ensure recycling, treatment and an environmentally compatible disposal. This prevents any
negative impact on the environment and human health, and promotes the recycling of
materials. For more information on available collection facilities, contact your local waste
collection service or your local representative.
8.1
Disassembly
Only authorized personnel are allowed to disassemble a NurseCall Main Unit.
8.2
Returning to the manufacturer
If there is no practical disposal place, the NurseCall Main Unit may be returned to your local
representative.
8.3
Materials
The NurseCall Main Unit must be returned to an authorized point of recycling.
In order to protect people and environment, the NurseCall Main Unit must be recycled in an
adequate manner. Consequently, all applicable laws and bylaws must be respected.
8.4
Battery
NOTICE!
The battery should be disposed of as household waste. Use a battery disposal facility when
available.

Please check local regulations for disposal of batteries or call your local representative
for information.
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| en
A
Appendix
A.1
Electrical specifications
A.2
A.3
Voltage
230 or 115/10VAC
Current
280 mA
Frequency
50/60 Hz
Power
2.8 W max.
Dimensions and weight
Casing dimensions
[mm]
Depth
220
Width
180
Height
40
Antenna
[mm]
Height
400
Casing weight
[g]
Weight (including antenna and power supply adaptor)
740
Environmental conditions
Operating temperature
Bosch Security Systems
51
0 - 40°C
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en |
A.4
Criterion
NurseCall Main Unit
List of criteria
Number
Alarm (A)
Sent to DECT/
Comment
or Event (E) Paging systems
ERROR
00
A
Yes
System malfunction, e.g. component defective
PERSONNEL A
01
E
No
Coded key active (N46)
LOW BATTERY
02
A
Yes
Battery at low level (Transmitter)
ACK. N46
03
E
No
Acknowledgement (Sent by N46, S35 or S37)
DOOR
04
E
No
Door open or door closed
TECHNICAL
05
A
Yes
Technical Call (N46)
PERSONNEL C
06
E
No
Coded key presence (N46)
HELP
07
A
Yes
Call for Help
UNKNOWN
08
E
No
Not used
END PERSONNEL
09
E
No
Removed coded key (N46)
PERSONNEL D
10
E
No
Coded key presence (N46)
ASSISTANCE
11
A
Yes
Assistance Call
24 HOURS
12
E
No
Daily message check
RESERVE
13
A
Yes
Reserve Call (N46)
PERSONNEL B
14
E
No
Coded key presence (N46)
RADIO NOISE
15
E
No
Bad radio transmission (noise)
FIRE
16
A
Yes
Fire Alarm
ACK. TRANSM.1
17
E
No
Acknowledgement (Ack. Transmitter No. 1)
LOCAL ACK.
18
E
No
Local Acknowledgement (Main Unit or Relay Unit)
POWER OUTAGE
19
E
No
Main Unit or Relay Unit not powered
POWER BACK
20
E
No
Power back (Main Unit or Relay Unit)
COMPUTER OFF
21
E
No
Alarm management PC off
COMPUTER ON
22
E
No
Alarm management PC on
BAT.ACK.TRANSM 23
E
No
Battery at low level (One of the Ack. Transmitter)
RELAY ON
24
E
No
Relay Unit connected on RS-485 Bus
RELAY OFF
25
A
No
Relay Unit disconnected from RS-485 Bus
NO RELAY
26
E
No
Relay Unit off acknowledged (Main Unit)
LOW ACCU
27
E
No
Accumulator discharged (Main Unit or Relay Unit)
ACK. TRANSM.2
28
E
No
Acknowledgement (Ack. Transmitter No. 2)
ACK. TRANSM.3
29
E
No
Acknowledgement (Ack. Transmitter No. 3)
ACK. TRANSM.4
30
E
No
Acknowledgement (Ack. Transmitter No. 4)
ACK. TRANSM.5
31
E
No
Acknowledgement (Ack. Transmitter No. 5)
ACK. TRANSM.xx
xx
E
No
Acknowledgement (Ack. Transmitter No. xx)
ACK. TRANSM.32
58
E
No
Acknowledgement (Ack. Transmitter No. 32)
DEMENTIA
60
A
Yes
Dementia Alarm
NOTICE!
All events are buffered into the event buffer of the NurseCall Main Unit. All alarms and events
are sent to the printer. All alarms and events except the events "COMPUTER OFF" and
"COMPUTER ON" are sent to the Alarm management Software.
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A.5
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53
Paging systems specifications
The NurseCall system can be used with the following protocols: ESPA 4.4.4, POCSAG,
Medicall 800 and DeTeWe. The following alarms or messages are sent to all systems:
–
Assistance
–
Fire
–
Help
–
Dementia
–
Technical
–
Error
–
Low battery
–
Reserve
For all these alarms, an acknowledgement message related to the generated alarm is sent.
A.5.1
ESPA 4.4.4. protocol
Characteristics
–
Data rate: 9600 Bauds
–
Transmission: asynchronous
–
10 bit-structure (1 start bit, 7 data bits with even parity, 1 stop bit)
–
Half-duplex mode.
Only alarms arriving to the alarm buffer are transmitted, except "Relay Off". Acknowledgement
messages are also transmitted. The transmission is fully alpha-numeric. Alarms are repeated
every 1 or 3 minutes until acknowledgement.
ESPA 4.4.4. with RPE 670 / i-page
Alarms are sent to the user number attributed to the transmitter.
The default group is 00.
Bosch Security Systems
Group
User number
00
12GG
01
13GG
02
14GG
03
15GG
04
16GG
05
17GG
06
18GG
07
19GG
08
20GG
09
21GG
10
22GG
11
23GG
12
24GG
13
25GG
14
26GG
15
27GG
16
28GG
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en |
NurseCall Main Unit
Group
User number
17
29GG
18
30GG
19
31GG
20
32GG
21
33GG
22
34GG
23
35GG
24
36GG
ESPA 4.4.4. general
Certain protocols, such as Multitone Access 3000 compact, can be connected if configured
correctly (ESPA 4.4.4. ; RPE 670 = NO).
Alarms or messages are sent to the paging system user number attributed to the transmitter.
The number of digits (2, 3 or 4) for the user number can be set, see Section Example of
programming, page 28. Hereafter is an example with 3 digits in the user numbers. The default
group is 00 and the first number is always 99, 999 or 9999 (depending on the setting).
Group
User number
00
999
01
998
02
997
03
996
04
995
05
994
06
993
07
992
08
991
09
990
10
989
11
988
12
987
13
986
14
985
15
984
16
983
17
982
18
981
19
980
20
979
21
978
22
977
23
976
24
975
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55
NOTICE!
In "floor/room/bed" display mode, use only alpha-numeric pagers which display at least 16
characters.
Change day / night
If the change day / night is activated, the NurseCall system transfers all alarms during night to
the group 24. During the day, all groups 00 - 24 can be used. When switching from day to
night or vice versa, the message "Day-Night" is sent to the activated pagers.
Priority alarms
The assistance and fire alarms are priority calls sent to all activated pagers.
Call repetition
If alarms or messages are not acknowledged after approximately 7 minutes, call repetitions
are also sent to the group 23.
A.5.2
POCSAG protocol
Characteristics
–
Data rate: 9600 Bauds
–
Transmission: asynchronous
–
10 bit-structure (1 start bit, 7 data bits, no parity, 1 stop bit)
–
Simplex mode
Only alarms arriving to the alarm buffer are transmitted, except "Relay Off". Acknowledgement
messages are also transmitted. The transmission is only numeric. Alarms are repeated every 1
or 3 minutes until acknowledgement.
Alarms are sent to the POCSAG user number attributed to the transmitter.
The default group is 00.
Bosch Security Systems
Group
User number
00
001x000
01
001x008
02
001x016
03
001x024
04
001x032
05
001x040
06
001x048
07
001x056
08
001x064
09
001x072
10
001x080
11
001x088
12
001x096
13
001x104
14
001x112
15
001x120
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NurseCall Main Unit
Group
User number
16
001x128
17
001x136
18
001x144
19
001x152
20
001x160
21
001x168
22
001x176
23
001x184
24
001x192

The x digit can be programmed. Section Specific parameter for POCSAG, page 30.
Change day / night
If the change day / night is activated, the NurseCall system transfers all alarms during night to
the group 24. During the day, all groups 00 - 24 can be used. When switching from day to
night or vice versa, the message "Day-Night" is sent to the activated pagers.
Priority alarms
The assistance and fire alarms are priority calls sent to all activated pagers.
Call repetition
If alarms or messages are not acknowledged after approximately 7 minutes, call repetitions
are also sent to the group 23.
A.5.3
DeTeWe protocol
Characteristics
–
Data rate: 9600 Bauds
–
Transmission: asynchronous
–
11 bit-structure (1 start bit, 8 data bits with odd parity, 1 stop bit)
–
half-duplex mode.
Only alarms or messages arriving to the alarm buffer are transmitted, except "Relay Off". The
transmission is fully alpha-numeric. Acknowledgement messages are also transmitted.
Alarms are sent to the DeTeWe user number attributed to the transmitter.
The default group is 00.
Group
User number
00
x00
01
x01
02
x02
03
x03
04
x04
05
x05
06
x06
07
x07
08
x08
F.01U.252.699 | V1.1 | 2012.01
User Manual
Bosch Security Systems
NurseCall Main Unit
| en
Group
User number
09
x09
10
x10
11
x11
12
x12
13
x13
14
x14
15
x15
16
x16
17
x17
18
x18
19
x19
20
x20
21
x21
22
x22
23
x23
24
x24

57
The x digit can be programmed. See Section Specific parameter for DeTeWe, page 30.
Change day / night
The DeTeWe protocol does not handle the day / night transfer.
Priority alarms
The assistance and fire alarms are priority calls sent to all activated pagers.
A.5.4
Medicall 800 protocol
Characteristics
–
Data rate: 9600 Bauds
–
Transmission: asynchronous
–
10 bit-structure (1 start bit, 8 data bits, no parity, 1 stop bit)
–
Half-duplex mode.
Only alarms arriving to the alarm buffer are transmitted (except "Relay Off").
Acknowledgement messages are also transmitted. Each alarm is sent only with the pager
group information corresponding to the transmitter that has sent the alarm. This is performed
without any criterion distinction.
Change day / night
The Medicall 800 protocol does not handle the day / night transfer.
Call repetition
If alarms or messages are not acknowledged after approximately 3 minutes, call repetitions
are issued.
Bosch Security Systems
User Manual
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A.6
NurseCall Main Unit
DECT phone system specifications
NOTICE!
The system can transfer the received alarms to DECT handsets, e.g. of the types Multitone
CH60 or CH70 series.
A.6.1
Multitone DECT systems with P318 interface
NOTICE!
Data rate: 9600 Bauds. Transmission: asynchronous with a 10 bit-structure (1 start bit, 7 data
bits with even parity, 1 stop bit) in half-duplex mode.
Only alarms or messages arriving to the alarm buffer are sent (except "Relay Off"). The
transmission is fully alpha-numeric. Acknowledgement messages are also transmitted. Alarms
or messages are repeated every 1 or 3 minutes until acknowledgement. See
Section 4.4.13 RS232 message setting, page 37.
The transmission to the DECT system is a team call. Each team number must be matched with
each paging group (default paging group= 00).
Change day / night
If you have activated the change day / night, the NurseCall system transfers all alarms during
night to the group 24. During the day, all groups 00 - 24 can be used. When switching from
day to night or vice versa, the message "Day-Night" is sent to the activated pagers to signalize
the change.
Priority alarms
The assistance and fire alarms are priority calls sent to all activated DECT handsets.
Call repetition
If alarms or messages are not acknowledged after approximately 7 minutes, call repetitions
are also sent to the group 23.
F.01U.252.699 | V1.1 | 2012.01
User Manual
Bosch Security Systems
NurseCall Main Unit
| en
A.7
Connectors
A.7.1
LINE socket (unit bottom)
LINE socket
59
Wiring
1. Flash Data GND
2. Not used
3. Not used
4. Not used
5. Not used
6. Flash Data IN/OUT
1 2 3 456
A.7.2
Power socket (unit bottom)
10V AC socket
Wiring
1. Not used
2. AC-1 10-12VAC
3. AC-2
4. GND
1 2 3 4
A.7.3
RS-232 socket (unit rear)
RS-232 socket
Wiring
1. ---
54321
2. TXD (RXD)
3. RXD (TXD)
9876
4. --5. GND
6. --7. CTS
8. RTS
9. ---
The values in brackets are for the jumper setting for Paging. See Section Setting the jumpers
for Paging systems (except Medicall 800) and printers:, Page 18.
A.7.4
RS-485 socket (unit rear)
RS-485 socket
Wiring
1. Relay output (a)
1 2 3 4 5 6
2. RS485 (A)
3. Termination = RS485 (A)
4. RS485(A) when jumper end line is placed
5. RS485 (B)
6. Relay Output (b)
Bosch Security Systems
User Manual
F.01U.252.699 | V1.1 | 2012.01
60
en |
F.01U.252.699 | V1.1 | 2012.01
NurseCall Main Unit
User Manual
Bosch Security Systems
Bosch Security Systems
Robert-Bosch-Ring 5
85630 Grasbrunn
Germany
www.boschsecurity.com
© Bosch Security Systems, 2012

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