BISSELL 10Z3-E SERIES Lift-Off Vacuum User's Guide

2

USER'S GUIDE

10Z3-E SERIES

Thank you

3

Safety instructions

4 Product view

5 Assembly

5-6 Operations

6-9

Maintenance and care

9-10

Troubleshooting

10 Replacement parts

11

Warranty

12

Consumer services

T hanks for buying a BISSELL Lift-Off Floors & More Vacuum

We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete, hightech home cleaning system.

Your BISSELL vacuum is well made, and we back it with a limited two year warranty. We also stand behind it with a knowledgeable, dedicated

Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL vacuum.

Thanks again, from all of us at BISSELL.

Mark J. Bissell

Chairman & CEO

2

w w w. b i s s e l l . c o m

I

MPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should be observed, including the following:

Read all instRuctions befoRe using youR bissell Vacuum.

WaRning to reduce the risk of fire, electric shock, or injury:

■

Store indoors.

■

Do not expose to rain.

■

Do not immerse.

■

Do not handle with wet hands.

■

Do not use if vacuum cleaner has been dropped, damaged, left outdoors or dropped into water, have it repaired at an

Authorized Service Center.

■

Do not use with damaged cord or plug on the charger.

■

Do not unplug charger by pulling on cord.

■

Do not damage the charger cord. Never carry or pull the charger unit by the cord, use cord as a handle, close door on cord, or pull cord around sharp edges or corners.

Keep cord away from heated surfaces.

■

Do not use an extension cord. Charger should plug directly into electrical outlet.

■

Do not put any object into appliance openings, use with blocked opening, or restrict air flow.

■

Do not use with any opening blocked.

■

Do not expose hair, loose clothing, fingers or body parts to openings or moving parts.

■

Do not pick up hot, burning or smoking objects such as cigarettes, matches or hot ashes.

■

Do not pick up flammable or combustible materials (lighter fluid, petrol, kerosene, etc.) or use in the presence of explosive liquids or vapours.

■

Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapours.

■

Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, petrol, etc.)

■

Do not allow to be used as a toy.

■

Not intended for use by young children or infirm persons without supervision.

■

Young children should be supervised to ensure that they do not play with the appliance.

■

Do not use for any purpose other than described in this User’s Guide.

■

Use only manufacturer’s recommended attachments – use of attachments not provided or sold by BISSELL may cause fire, electric shock or injury.

■

Use only the charger supplied by BISSELL

(packaged with your appliance) to recharge your BISSELL Vacuum.

■

Use charger unit only in standard electrical outlet (220-240V~50/60 Hz.).

■

Keep openings free of dust, lint, hair, etc.

■

Unplug charger unit from outlet before

■ maintenance or cleaning.

Unplug by grasping the plug, not the cord.

■

Be extra careful when cleaning stairs.

■

Turn off all controls when finished cleaning.

■

Do not charge the unit outdoors.

Your BISSELL Hand Vacuum contains rechargeable nickel metal hydride (NiMH) batteries. Do not incinerate batteries or they can explode when exposed to high temperatures.

Battery cell leaks can occur under extreme conditions. If battery cell contents comes in contact with the skin:

■

Flush immediately with warm water for at least 15 minutes, then wash with soap and water.

If battery cell contents comes in contact with the eyes:

■

Flush immediately with clean water for a minimum of 15 minutes.

■

Seek medical attention.

saVe tHese instRuctions foR futuRe use.

THIS MoDEL IS For HoUSEHoLD

USE oNLY.

3

w w w. b i s s e l l . c o m

P roduct view

Power/Brush roll

On/Off

2-Way Folding

Handle Release

Hand Vacuum

Release

Dirt Cup Release

Charging Adapter Plug

caution:

Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures.

4

w w w. b i s s e l l . c o m

Filter

Dirt Container

Integrated

Crevice Tool

Detachable

Hand

Vacuum

Swivel Head

A ssembly no tools are required for assembly; simply insert foot into body of unit until you hear a click.

charging

before charging, make sure unit is in the off position.

1.

Insert the charging adapter plug into the charging port on the back of the unit.

2.

Plug the adapter into the wall outlet. The red indicator light will illuminate and remain on when plugged into wall outlet. Charge the unit completely for 24 hours prior to first use.

note: the adapter may become warm during charging – this is normal.

3.

When the unit is fully discharged, approximately 16 hours of charging is required for the battery to regain full capacity.

O

perations

Power switch

the power switch is located on the top of the handle. settings include:

(o) = off

(i) = suction on

(bRusH) = suction and brush on

using your stick vacuum

1.

Push power switch on to desired setting.

2.

Easily clean hard floors, low pile carpet, and area rugs.

3.

When finished cleaning, turn power switch to oFF (o) position.

2-way folding handle

for cleaning under couches, beds and other hard to reach areas.

1.

To release, push button located under power switch to bend handle forward for cleaning under furniture.

2.

For space saving storage, push button to bend handle backward.

1.

1.

2-Way Folding

Handle Release w w w. b i s s e l l . c o m

5

O

perations cleaning with the detachable hand vac

1.

remove hand vac by pressing the release button.

1.

2.

Power switch is located under handle and should be depressed while cleaning is taking place.

3.

Easily clean messes on furniture, stairs, and other hard to reach areas.

4.

For hard to reach messes, use the integrated crevice tool. To access crevice tool, pull on tab indicated by arrow on front of hand vac nozzle. Listen for click to know crevice tool is ready to use.

5.

When done cleaning, simply push crevice tool back into unit.

4.

M

aintenance and care

to maintain maximum cleaning performance, the following maintenance steps must be performed:

emptying the dirt cup

dirt cup should be emptied before debris reaches the full line on cup.

1.

Turn power oFF (o) and remove hand vacuum from unit, as directed in step 1

"Cleaning with the detachable hand vac".

2.

Hold hand vacuum vertically and depress the release button to release dirt container.

3.

Gently pull dirt container away from the hand vacuum grip and remove the filter.

Empty dirt into waste container.

4.

replace filter back into the dirt container and attach dirt container to hand vacuum until it snaps securely in place.

cleaning or Replacing the filter

the key to maximum performance is having a clean filter. cleaning the filter after each use will help your vacuum operate at peak efficiency.

2.

6

w w w. b i s s e l l . c o m

2.

Power Switch

5.

3.

O

perations cleaning or Replacing the filter continued

use only genuine bissell replacement filters in your bissell vacuum. to purchase, please call local bissell consumer services .

to clean filter:

1.

Turn power oFF (o).

2.

remove the dirt container from the hand vacuum, as directed in step 1 "Emptying the dirt cup" on page 6.

3.

remove filter and tap firmly against the inside of a waste container, removing any visible dirt.

3.

4.

replace filter back into the dirt container and attach dirt container to hand vacuum until it snaps securely in place.

note: after heavy usage, you may clean the filter by washing it gently by hand in warm water and mild dish detergent. Rinse thoroughly and make certain it is completely dry before replacing it.

brush roll and brush roll belt maintenance

the brush roll may accumulate debris such as strings, hair and fibers. this type of debris can wrap around the brush and diminish its ability to clean effectively. to remove brush roll for cleaning:

1.

Turn power oFF (o). remove foot assembly from unit and turn over to access the brush roll.

2.

remove three Phillips head screws to remove the belt cover.

3.

To remove brush roll, pull on the brush near the belt side. Clean off hair or other debris from brush roll.

4.

Place cleaned brush roll back into foot of unit by aligning the non-belt side so it's seated in the nozzle.

5.

Pivot the brush roll so the belt end slides into the slot in the nozzle.

6.

replace the belt cover and secure with three screws. Attach foot assembly on unit.

w w w. b i s s e l l . c o m

2.

3

4.

7

M

aintenance and care brush roll and brush roll belt maintenance continued

brush roll reset: if larger debris becomes lodged in the foot of the unit and the brush roll shuts off, turn the unit off and remove the obstruction. Wait approximately 15 seconds for the motor to cool down before turning back on. brush will function again after allowing time to cool down. brush roll belt replacement: if the brush roll belt should break, please call local bissell consumer services to purchase replacement belt.

Replacement instructions:

1.

Turn power oFF (o). remove foot assembly from unit and turn over to access the brush roll belt.

2.

remove three Phillips head screws to remove the belt cover.

3.

Locate broken belt.

4.

replace belt by sliding the belt over the motor pully and then sliding brush in.

Alighn the belt on the groove of the brush roll.

5.

Place brush roll back into foot of unit.

6.

replace the belt cover and secure with three screws.

7.

rotate brush manually to properly seat belt.

8.

Attach foot assembly on unit.

disposal of batteries

if your lift-off floors & more is to be disposed of, the batteries should be removed and disposed of properly.

1.

imPoRtant: Unplug charger. remove from charging base and fully

|discharge hand vacuum.

2.

remove dirt container from handle.

3.

remove (5) Phillips head screws on the handle and cover.

2.

4 & 5.

3.

WaRning:

This product contains a rechargeable nickel metal hydride battery (sometimes referred to as a “NiMH” battery) pack. The average life of a NiMH battery is 5 to 7 years, depending on frequency of use.

Proper removal and disposal of

NiMH batteries is required.

8

w w w. b i s s e l l . c o m

5 screws

M

aintenance and care disposal of batteries continued

4.

Separate left and right cover.

5.

remove the entire battery assembly from the cover.

6.

remove (3) Phillips head screws between the motor and battery bracket.

7.

Pull the motor, PCB, fuse, and inner wire through the middle of the battery bracket, separating the battery bracket and single battery from the motor, PCB, and inner wire.

8.

Cut wires from the PCB and fuse to the battery bracket.

9.

Keep battery pack together – Do NoT separate individual batteries. For specific disposal instructions, please contact your local authorities for requirements and regulations on safe disposal or recycling facilities in your area.

10.

Discard remainder of product

caution: Disconnecting the battery will destroy the appliance and void the warranty.

T

roubleshooting

Vacuum won’t turn on

Possible causes

1. Battery isn’t fully charged

brush roll not turning

Possible causes

1. Brush roll is jammed

2. Brush roll needs to be reset

3. Broken brush roll belt

Vacuum cleaner has low suction

Possible causes

1. Dirt container is full

2. Dirt container is not installed properly

3. Foot is loose

4. Filters need cleaning

5. Filters need replacing

Remedies

1. Charge battery. Follow charging battery instructions on page 5

Remedies

1. Remove obstruction. Follow instructions on pages 7 and 8

2. Follow instructions on page 8

3. Follow instructions on page 8

Remedies

1. Empty dirt container

2. Position container correctly and snap firmly into place

3. Make sure foot is fully inserted into body of unit

4. Follow filter instructions on page 7

5. Please call local BISSELL Consumer Services.

9

w w w. b i s s e l l . c o m

T

roubleshooting

Visible dirt escaping from vacuum

Possible causes

1. Dirt container is full of debris

2. Filter is missing or installed incorrectly

Remedies

1. Empty dirt container

2. Check filter for correct installation

3. Dirt container installed incorrectly 3. Position container correctly and snap firmly into place

other maintenance or service not included in the manual should be performed by an authorized service representative.

thank you for selecting a bissell product.

Please do not return this product to the store.

1

R

eplacement parts - BISSELL vacuum

you may purchase parts by calling bissell consumer services or by visiting our website. below is a list of common replacement parts.

Item

1

2

3

4

5

6

7

Part No.

49H8-E

203-1761

203-1743

203-1746

203-1607

203-1608

203-1745

Part Name

Filter assembly – set of 2

Charger Unit, BS Plug

Foot assembly

Dirt cup assembly

Brush roll belt

Brush roll

Hand vac assembly

2 3

4

5 6 7

10

w w w. b i s s e l l . c o m

W

arranty - BISSELL Lift-Off Floors & More Stick Vacuum

This warranty gives you specific legal rights, and you may also have other rights which may vary from country to country. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, regular mail as described below, or contact your local in country distributor.

limited two year Warranty

Subject to the *EXCEPTIoNS AND EXCLUSIoNS identified below, BISSELL will repair or replace

(with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years any defective or malfunctioning part due to manufacturer defect.

See "BISSELL Consumer Services" information below.

This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes.

Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.

bissell consumer service:

If your BISSELL product should require service or if you need information about repairs, authorized service centers in your area, replacement parts or your warranty, please contact BISSELL Consumer

Services, as indicated below, or contact your local in country distributor.

for uK inquiries, call:

0844.888.6644

Monday - Thursday 9 am - 5 pm

Friday - 9 am - 4 pm

or write:

BISSELL Homecare (overseas) Inc.

Ground Floor

226 Berwick Avenue

Slough

Berkshire, SL1, 4QT

United Kingdom

BISSELL IS NoT LIABLE For INCIDENTAL or CoNSEQUENTIAL DAMAGES oF ANY NATUrE

ASSoCIATED WITH THE USE oF THIS ProDUCT. BISSELL’S LIABILITY WILL NoT EXCEED THE

PUrCHASE PrICE oF THE ProDUCT.

*eXcePtions and eXclusions fRom tHe teRms of tHe limited WaRRanty

THIS WArrANTY IS EXCLUSIVE AND IN LIEU oF ANY oTHEr WArrANTIES EITHEr orAL or

WrITTEN. ANY IMPLIED WArrANTIES WHICH MAY ArISE BY oPErATIoN oF LAW, INCLUDING

THE IMPLIED WArrANTIES oF MErCHANTABILITY AND FITNESS For A PArTICULAr PUrPoSE, ArE

LIMITED To THE TWo YEAr DUrATIoN FroM THE DATE oF PUrCHASE AS DESCrIBED ABoVE.

11

w w w. b i s s e l l . c o m

C

onsumer services if your bissell product should require service:

Call BISSELL Consumer Services at the numbers below and we will give you the location of a

BISSELL Authorized Service Center in your area. If you have questions about your warranty or need replacement parts please also contact the numbers below.

for uK inquiries, call:

0844.888.6644

Monday - Thursday 9 am - 5 pm

Friday - 9 am - 4 pm

or write:

BISSELL Homecare (overseas) Inc.

Ground Floor

226 Berwick Avenue

Slough

Berkshire, SL1, 4QT

United Kingdom

Or visit the BISSELL website - www.bissell.com

When contacting BISSELL, have model number of cleaner available.

Please record your Model Number: ___________________

Please record your Purchase Date: ___________________

note: Please keep your original sales receipt. it provides proof of purchase date in the event of a warranty claim. see Warranty on page 11 for details.

12

w w w. b i s s e l l . c o m

©2012 BISSELL Homecare, Inc

Grand rapids, Michigan

All rights reserved. Printed in China

Part Number 110-4523 rev 2/12

Visit our website at: www.bissell.com