Motorola Droid 2 Global Gingerbread Verizon Wireless User guide

Motorola Droid 2 Global Gingerbread Verizon Wireless User guide
USER GUIDE
Congratulations
DROID2™ Global by Motorola
Make calls from over 200 countries with
DROID2 Global by Motorola. Your new smartphone has
international roaming, so you can stay in touch wherever
you travel.
• Experience lightning fast access to websites,
documents, and videos, complements of your
smartphone’s 1.2 GHz processor.
• Stream and store multimedia on any DLNA™
Certified device on your home network. No memory
cards to swap, no cables to attach.
• Sync your favorite social networking sites—all your
messages, all the latest updates from sources like
Facebook®, Twitter, Gmail™, and email—so you can
stay connected, right from your home screen.
Note: Certain apps and features may not be available in
all countries.
Caution: Before assembling, charging or using your
phone for the first time, please read the important
legal and safety information in this guide.
This product meets the applicable limit for
exposure to radio waves (known as SAR) of
1.6 W/kg (FCC). The limits and guidelines include
a substantial safety margin designed to assure the
safety of all persons, regardless of age and health. The
highest SAR values measured for this device are listed in
the regulatory information packaged with your product.
Note: When using the product while worn on your body,
either use an approved accessory such as a holster, or
maintain a distance of 2.5 cm (1 inch) from the body to
ensure compliance with SAR requirements. Note that
the product may be transmitting even if you are not
making a phone call.
More
• Answers: Touch
>
Help Center.
You can also flick your home screen left or right to find
and use the Tips & Tricks widget.
• Updates: Smartphone updates, PC software, user
guides, online help and more at
www.motorola.com/mydroid2global.
• Accessories: Find accessories for your smartphone at
www.motorola.com/products.
Congratulations
1
Notes:
• All screens in this guide are simulated. Actual
displays may vary.
• Instructions to perform tasks in this guide may
change depending on the software version on your
smartphone.
• Unless specified otherwise, all instructions to
perform tasks in this guide assume that you are
starting from the home screen.
Your Smartphone
the important keys & connectors
3.5mm
Headset Jack
11:23
Power
Key
Press = sleep
Hold = power
Volume Keys
Micro USB
Connector
Charge or
connect to
PC.
See all your apps.
Touch the Launcher icon.
1 of 6
Camera
Browser
Market
Voicemail
Camera
Key
Menu
Home
Search
Back
Microphone
Note: Your smartphone might look a little different.
2
Your Smartphone
Contents
11:23
DEL
LOCK
Camera
Browser
Market
Voicemail
DEL
LOCK
Shift
Alternate
Space
Delete
Return
Navigation
Keys
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Apps & updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Social networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Tips & tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Digital living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Personalize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Google Maps™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Bluetooth® wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Memory card & file management . . . . . . . . . . . . . . . . . . . . . . . . 46
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Global Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Safety, Regulatory & Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Back
Contents
3
Caution: Please read “Battery Use & Safety” on page 57.
Let’s go
Tip: To save battery life, see “Battery tips” on page 26.
let’s get you up and running
Assemble & charge
1 microSD in (may be
already inserted)
2 SIM in (already inserted)
Note: GSM and UMTS-based global services work only
with a SIM card supplied by Verizon Wireless®. When
you set your smartphone to use a GSM 900/1800 or
UMTS 2100 network (see “Automatically switch
network mode (outside the U.S.)” on page 52), you may
be prompted to enter a subsidy code. To get this code,
contact Verizon Wireless.
Set up & go
3 Battery in
4 Cover on
The first time you turn on your smartphone, a setup
wizard guides you through signing in to your Google™
Gmail™ account. If you don’t have one, don’t worry, the
wizard will help you create one.
After you log in to Gmail, you can set up social
networking, or you can do it later.
Note: You don’t need to have a Google Gmail account to
use your phone. Feel free to skip this step if you don’t
have a Gmail account.
5 Charge up
Note: This phone supports apps and services that use a
lot of data, so make sure your data plan meets your
needs. Contact Verizon Wireless for details.
3H
4
Let’s go
1 Press and hold Power
on top
of your smartphone to turn it on.
2 Select a language.
3 Read and accept the
Motorola agreement.
4 Follow the setup wizard to create or log in to your
Gmail account.
Note: If you have an existing Google Gmail account,
your contacts from that account are synced to your
smartphone.
Cool content & more
Browse and download thousands of the coolest apps on
the planet from Android Market™.
Download new apps with “Browse & install apps” on
page 11. Your smartphone comes with a microSD
memory card installed—you can load it up with photos,
videos, and music from your computer (see “Memory
card” on page 46).
Wi-Fi connect
If you want to use a Wi-Fi network for even faster
Internet access, touch Menu
> Settings > Wireless
& networks > Wi-Fi settings > Wi-Fi to search for and
connect to wireless networks.
When Wi-Fi is turned on, the Wi-Fi in range indicator
appears in the status bar when a network is available.
Drag down the status bar and touch the Wi-Fi networks
available notification to select a preferred network.
There’s more in “Wi-Fi” on page 43.
Let’s go
5
Touchscreen & keys
Touch tips
a few essentials
It’s all in the touch:
• Touch: Choose an icon or option.
Touchscreen on/off
• Touch & Hold: Show options.
Your touchscreen is on when you need it and off when
you don’t.
• Drag: Scroll or move slowly.
• To make your touchscreen sleep or wake up, just
press Power
.
• When you hold the smartphone to your ear during
calls, your touchscreen sleeps to prevent accidental
touches.
• To change how long your smartphone waits before
the screen goes to sleep automatically, touch
Menu
> Settings > Display > Screen timeout.
• To make the screen lock when it goes to sleep, see
“Screen lock” on page 54. To unlock the screen,
press Power
or open the smartphone. Then, drag
to the right.
• Zoom: Slide fingers apart or together to zoom in or
out on Google Maps™, web pages, or photos.
Displaying 297 contacts
In case of emergency
A
Allie Smyth
Abe Baudo
View contact
Anna Medina
Call contact
Astrid Fanning
Text contact
born St
Slide two fingers
apart or together
to zoom in or out.
Wacker Dr
E Wacker Pl
State/Lake
M W Lake St M
Touchscreen & keys
W Lake St
Lake Randolph/
Wabash
M
M
N Micigan
E Randolph St
6
Touch & hold
to show options.
Abe Baudo
lark St
Note: Your touchscreen
might stay dark if the sensor
just above it is covered.
Don't use covers or screen
protectors (even clear ones) that cover this sensor.
• Flick: Scroll or move quickly.
Drag or flick to scroll.
Adjust volume
Key tips
Press the volume keys to change ring
volume (in the home screen), or
earpiece volume (during a call).
Menu, home, back, & search
Touch Home
to
close any menu or app
and return to the home
screen. In the home
screen, touch and hold
Home
to show the
most recent apps used,
then touch an app to
open it.
Touch Menu
Touch Back
Touch Search
voice search.
When playing music or video files,
press the volume keys to adjust media
volume.
Menu
Key
Home
Key
Back
Key
Search
Key
to open menu options.
to go back.
for text search, or touch and hold for
Rotate the screen
When you turn your smartphone, the touchscreen can
rotate to stay right-side up:
Find it: Menu
> Settings > Display > Auto-rotate
screen
Quick tips
If you’re not sure what to do next, try one of these:
Power key menu
Press and hold Power
to open the power key menu,
where you can turn off your smartphone (Power off),
turn off all wireless connections and put the phone into
low-power Sleep mode, or turn Airplane mode or Silent
mode on and off.
To...
Get the details—Open a text
message, see details for a
contact, or open items in
other lists.
Touch the message,
contact, or item.
See screen menu—Open a
menu for the current screen.
Touch Menu
.
Touchscreen & keys
7
Home screen
To...
quick access to the things you need most
See item options—Open an
options menu (if available) for
an item on the screen.
Touch & hold the
item.
Start again—Go back to the
home screen.
Touch Home
.
Wake up your
smartphone—Turn on a
sleeping touchscreen.
Press Power
open the
smartphone.
or
Quick start: Home screen
The home screen gives you all your latest information in
one place. It’s what you see when you turn on the
smartphone or touch Home
from a menu. It’s
basically like this:
11:23
Status Indicators
Notifications
Drag this bar down to
see details.
See all your apps.
Touch the Launcher icon.
1 of 6
Flick left or right to see
more panels of widgets
& shortcuts.
Camera
Browser
Market
Voicemail
Shortcuts
Touch to open.
Open the app menu.
Note: Your home screen might look a little different.
8
Home screen
The home screen extends left and right to give you more
room for adding shortcuts, widgets, and more. Flick the
home screen left and right to see more panels or to add
widgets or shortcuts.
11:23
11:23
11:23
My fanta
asy
is strugg
glin
11:23
Mobile
See all your apps.
Touch the Launcher icon.
Mobile
1 of 6
Mobile
Camera
Browser
Market
Voicemail
Use & change your home screen
On your home screen, shortcuts are icons that open
your favorite apps, web bookmarks, contacts, mail
labels, or music playlists. Widgets show you news,
weather, messages, and other updates.
Tip: From the home screen, touch Menu
> Profiles
to design different home screens for Work, Home, and
Weekend (you can change the profile names to
whatever you like). Your changes are stored with each
profile.
Flick the home screen left or right to see other panels of
shortcuts and widgets.
• To open something, touch it. Touch Home
return to the home screen.
to
Tip: When you open a widget, touch Menu
to
show any options or settings (you can choose
accounts for Calendar, Messages, Social Networking,
or Social Status widgets).
There’s more about social networking widgets in
“Social networking” on page 22.
• To resize Motorola widgets,
touch and hold the widget
until you feel a vibration,
then drag.
8 THU
JUL
Kristine Kelley
Not
3pmeven ready to
go
back Meeting
to school
Budget
• To add something or
change your wallpaper,
touch and hold an empty
spot until you see the Add
to Home screen menu.
You can add a folder to organize your shortcuts.
• To move or delete something, touch and hold it until
you feel a vibration, then drag it to another spot,
another panel, or the trash
at the top of the
screen.
Shortcuts in the dock row at the bottom of the home
screen always appear in all panel views. You can change
Home screen
9
the dock shortcuts (except for the launcher icon
that
opens the app menu). Touch and hold a dock shortcut,
then select the shortcut you want to replace it.
Search
Touch Search
touch Search
on the front of the smartphone, or
on the slide-out keypad.
network (full signal)
1X connection
network (roaming)
3G (fastest data)
network (no
connection)
GPS active
Wi-Fi in range
Wi-Fi connected
Bluetooth® on
Bluetooth
connected
USB connected
sync
downloading
warning
Touch here to enter text.
Touch
for more
search options.
Touch
to search
by voice.
Smartphone status & notifications
The status bar at the top of
the screen has icons that
tell you about messages
and smartphone status. To
view your notifications,
touch the status bar and
drag it down. Touch
a notification to select it.
To delete a notification,
touch . To delete all
notifications, touch Clear .
10
Home screen
November 16, 2011
11:23
Verizon Wireless
Clear
Notifications
Wi-Fi networks available
Select to open Preferred N/W Finder
Jim Somers
Meet me outside the...
2:45 PM
New voicemail
Dial *86
missed call
airplane mode
microSD card
new text message
alarm set
new email
calendar
new voicemail
music
vibrate
speakerphone on
sound off
call mute
battery (charging)
battery (full charge)
2:47 PM
New email
[email protected](2)
active call
2:41 PM
Tip: To see today’s date, touch and hold the status bar at
the top of the screen.
Find it:
get the app you want
Scroll to and touch the app you want to install. Then,
touch Install (if app is free) or Buy.
Quick start: Apps
New apps that you install are added to the app menu.
You can find all of your apps in one place. From the
home screen, touch
to open the app menu. To see all
of your apps, flick up and down.
Tip: Find more apps by going to market.android.com on
your computer.
From the app menu, touch
you want to see.
to choose which apps
Open the app groups menu.
Find new apps on
Android Market™.
All apps
>
Market
Apps & updates
Tip: Choose your apps and updates carefully, from
Market, as some may impact your
trusted sites like
phone’s performance—see “Choose carefully” on
page 12.
Note: When installing an app, make sure you read the
alerts that tell you what information the app will access.
If you don’t want the app to have access to this
information, cancel the installation.
Create a new app group.
New group
Recent apps
All apps
Recent
Downloaded
Choose which app group
you want to see.
To close the app menu, touch Home
or Back
.
Browse & install apps
Get all the fun games and cool apps you want!
Android Market™ provides access to applications
developed by developers worldwide, so you can find the
app you want.
Your smartphone remembers the apps that you used
most recently. From the home screen, touch and hold
Home
to show the most recent apps used. From
the app menu, touch All apps > Recent.
Manage & restore apps
From the home screen, touch Menu
Apps.
> Manage
Touch an app in the list, then touch Uninstall (for apps
you downloaded), Clear cache, or other options.
Apps & updates
11
To reinstall apps from Android Market, touch
Market, then touch Menu
> My apps.
>
Previously installed apps are listed and available for
download.
• Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
Important customer information
Choose carefully
Apps are great. There's something for everyone. Play,
communicate, work, or have fun. But remember, choose
your apps carefully. Here are a few tips:
• To help prevent spyware, phishing, or viruses from
affecting your phone or privacy, use apps from trusted
Market.
sites, like
• In Market, check the app’s ratings and comments
before installing.
• If you doubt the safety of an app, don't install it.
• Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more
than others. For example, a simple battery level
widget will use less than a streaming music player
app. After installing an app, if you're not happy with
how much memory, data, battery or processing
power it's using, uninstall it. You can always install it
again later.
• Just like web browsing, you may want to monitor
childrens’ access to apps to help prevent exposure to
inappropriate content.
12
Apps & updates
Please be advised that many services and applications
offered through this unique device are provided by
Google™ and various application developers. If you use,
link to or download a Google service, or an application
such as a non-Verizon Wireless® location based
GPS-type service, chat room, marketplace or social
network from this device, you should carefully review
the terms of such service or application. If you use any
of these non-Verizon Wireless services or applications,
personal information you submit may be read, collected,
or used by the service or application provider and/or
other users of those forums.
Motorola Mobility, Inc. and Verizon Wireless are not
responsible for your use of those applications or
information you choose to submit or share with others.
Specific terms and conditions, terms of use, and privacy
policies apply to those applications and services. Please
review carefully any and all terms and conditions
applicable to those applications and services including
those related to any location-based services for any
particular privacy policies, risks or waivers.
Your Verizon Wireless customer agreement terms and
conditions and certain other specifically identified terms
govern your use of any Verizon Wireless products and
services.
Calls
it’s good to talk
Update my smartphone
You can check, download, and install smartphone
software updates using your smartphone, or using your
computer:
• Using your smartphone:
Select a network
DROID2 Global by Motorola switches effortlessly
between CDMA, GSM 900, GSM 1800, and UMTS 2100
networks, so you can make calls in over 200 countries
worldwide.
You may get an automatic notification of an available
update on your smartphone. Simply follow the
instructions to download and install.
Note: To use your smartphone on a GSM or UMTS
network, you need to insert a SIM card (see “Assemble &
charge” on page 4), supplied by Verizon Wireless®.
To manually check for updates, touch Menu
> Settings > About phone > System updates.
To set your smartphone to roam globally:
Your smartphone downloads any updates over your
mobile network. Remember, these updates can be
quite large (25MB or more) and may not be available
in all countries. If you don’t have an unlimited data
plan, or mobile network updates are not available in
your country, you can update using a computer.
Find it: Menu
> Settings > Wireless & networks
> Mobile networks > System select > Automatic
• Using your computer:
On your computer, go to www.motorola.com/support
and check the “Software” links. If an update is
available, follow the installation instructions.
Calls
13
In-call options
Quick start: Calls
Dialing options
Connected
From the home screen, touch
Recent
Contacts
Call Timer
Kristine Kelley
Mobile (555) 555-7931
Chicago, IL
Recent Calls List
Touch an entry to call.
Dialer
00:12 Verizon Wireless
Dialer.
Favorites
Most Recent
Julie Smith
Mobile 1-555-555-5555
1 hour ago
Return Call
End Call
Hang up.
Backspace
Delete digits you entered.
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
+
*
#
Dialpad
Enter numbers during a call.
Add Number To Contacts
Call
Enter a phone number
& touch here to call it.
Voice Dial
Add call
End call
Dialpad
Bluetooth
Mute
Speaker
Speakerphone
Turn the speakerphone
on or off.
Mute
Mute or unmute the call.
To use a Bluetooth® device, touch Bluetooth. (The
device must be turned on and previously paired—see
“Connect new devices” on page 45.)
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
14
Calls
Tip: You can touch Home
or Back
to leave the
active call display. To reopen it, touch Home
Dialer.
>
Make & answer calls
To make a call, touch
touch .
Make calls (outside the U.S.)
Your smartphone has an assisted dialing feature that
makes dialing easy. For local calls, just dial the local
number. For international calls, dial the country code, the
area code (if applicable), then the phone number.
Dialer, enter a number, then
Tip: If the screen is locked, drag
Recent calls
to the right first.
To answer a call while the display is active, touch Answer .
When the display is not active, answer by dragging
to the right.
To ignore a call, touch Ignore .
Your smartphone gives you
the option to send a text
message to the caller. Select
a message and touch Ok.
Note: When you hold the
smartphone to your ear, the
display goes dark to prevent
accidental touches. When
you move the smartphone
away from your ear, the
display lights up again.
Dialer > Recent
• To select a call list, touch
and select All calls,
Missed calls, Received calls, or Outgoing calls.
• To call a number, touch
next to the entry.
• To send a text message, create a contact, view a
contact, or other options, touch and hold an entry.
Text Message Reply
Create new message
”Sorry I was unable to
answer your call”
”Please call me again
in a few minutes”
”I will call you back in
a few minutes”
Turn off text message
reply
Ok
Find it:
• To clear the list, touch Menu
> Clear list.
Frequent calls
Find it:
Dialer > Favorites
• To call a number, touch
next to the entry.
• To send a text message, view a contact, or other
options, touch and hold an entry.
Cancel
Conference calls
To start a conference call, dial the first number. After the
call connects, touch Add call. Dial the next number, or
select it from contacts or favorites. When the next
number answers, touch Merge.
Calls
15
Find it: Menu
> Settings > About phone > Status
> My phone number
Note: Your phone can use location based services (GPS
and AGPS) to help emergency services find you. See
“Location Services (GPS & AGPS)” on page 61.
TTY mode
Cool down
Your smartphone can use an optional teletypewriter
(TTY) device, for people who are hard of hearing or have
a speech impairment.
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in “Cool Down”
mode, only emergency calls can be made.
Your phone number
1 Plug the TTY device into the smartphone’s headset
jack.
2 Touch Menu
> Settings > Call settings > TTY
mode, and choose a TTY setting.
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues.
Dialer (if your smartphone is locked, touch
Emergency Call).
1 Touch
2 Enter the emergency number.
3 Touch
16
Calls
to call the emergency number.
Contacts
Transfer contacts
contacts like you’ve never had before
Get all your contacts, all in one place. Here’s a few
helpful hints:
Quick start: Contacts
• Use Gmail™
Find it:
Dialer
Contacts
Recent
Contacts
Displaying 297 contacts
In case of emergency
A
Abe Baudo
Allie Smyth
Anna Medina
Astrid Fanning
Favorites
#
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Group
Create & view groups of
contacts.
Add contacts.
All your Gmail contacts will automatically get synced
to your phone. Various computer applications for
mobile phones and email accounts allow you to
export your contacts as a “.CSV” file. You can then use
Gmail to import the file. For more details, go to
www.motorola.com/transfercontacts or log in to your
Gmail account on your computer and select ”Help”.
• Use a SIM
Contacts List
Touch to view contact
information. Touch & hold
to call, send a text message,
& more.
Touch a letter to jump to
contact names that start
with the letter.
You can transfer contacts from your old phone to your
new Motorola phone using your SIM card—see the
following section for details.
• More
There are other methods and tools to help you at
www.motorola.com/transfercontacts.
Tip: To search the list, touch
to open a touchscreen
keypad, then type a name. When you flick or drag the
list, a scroll bar appears that you can drag to move the
list faster.
Contacts
17
Transfer contacts using your SIM
Call or email contacts
1 On your old phone, copy all the contacts you want to
your SIM card.
Find it:
Tip: For Motorola Android phones, touch
Manage SIM card > Export contacts to save
>
your contacts to your SIM card.
2 Insert your SIM card in your new phone (see
“Assemble & charge” on page 4).
3 To import the contacts from your SIM card, touch
Manage SIM card > Import SIM card.
>
Link contacts
You might have two or more contacts for the same
person, maybe a Facebook friend who is also stored on
your phone, or one friend with two email addresses. To
combine these contacts:
Find it:
Contacts
Touch a contact to open it, touch Menu
> Edit
contact, touch Menu
> Join, touch the second
contact, then touch Save.
18
Contacts
Contacts
For View contact, Call contact, Text contact, or other
options, touch and hold the contact.
View & use contacts
When you set up a social networking account (see
“Social networking” on page 22), you’ll know what
everybody’s up to and when. Every time you pick up a
call, check a message, or look up a friend’s contact info,
you’ll see their name and number, but you can see their
social network status and smiling face, too.
Find it:
Contacts
To find a contact, touch
type the contact name.
in the Contacts screen and
Touch a contact to open its details. While viewing
details, you can start a call or message by touching icons
next to the phone number, email address, or social
network. To see your interactions with the person, touch
Contact History.
Create contacts
Find it:
Edit or delete contacts
Contacts >
Find it:
Contacts
Touch the contact, then touch Menu
or Delete contact.
Add contact
Google contact
> Edit contact
from [email protected]
Synchronize contacts
Select a picture
for the contact.
First name
Last name
Add more name details.
Phone
Add another number.
Phone
Home
When you change one of your contacts, your
smartphone automatically updates your other social
networking accounts. When you change a social
networking friend, your smartphone updates your
contacts.
Remove this number.
Groups
Set the number type.
You can put your contacts into groups that you create
(like “friends”, “family”, or “work”). Then, you can find
contacts faster by showing one group at a time.
Find it:
Email
Email
Home
Postal address
Save
Cancel
Contacts >
> group name
To create a new group, touch
touch Menu
> New group.
Contacts >
, then
Slide out the keypad, or touch any entry area to open the
touchscreen keypad.
When you’re finished, touch Save.
Where are contacts saved? Your smartphone saves
new contacts in its memory and to your Google™
account. It also updates your social networking account.
Contacts
19
Messaging
sometimes it’s best to text, or IM, or email . . .
Quick start: Messaging
Find it:
>
Messaging > Universal Inbox
Check for messages now.
Universal Inbox (1)
Anna Medina
2:50 PM
Copy Revisions
Hi Paul, Please take a look at the ...
Jim Somers
Create messages.
Message Type
2:47 PM
2:45 PM
Meeting invitation
Meeting is set for next Thursday at ...
Mary Morgan
2:41 PM
• To respond to a message, just open it and enter your
response in the text box at the bottom.
To forward a text message, touch and hold a
message in the conversation, then touch Forward
message.
For email, touch
option.
to choose a reply or forward
• To open options, touch and hold a message.
Tip: Try the Messages widget in “Widgets” on page 38.
Meet me outside the theater at 8
and don’t forget your ID. Would yo...
Arther Bando
• To open a text message or social networking
message and all of its replies, touch it.
Message List
Touch to open a message.
Touch & hold to move,
delete, & more.
Create messages
Find it:
>
Messaging >
Tip: To see more messages, flick or drag up.
Choose a message type, such as Text Message or
Facebook. Then, enter the recipient and message. In
text messages and emails, touch Menu
for options
like Insert... or Attach Files.
Read & reply to messages
Send & receive attachments
freelancers
Paul, We’re going to need help w...
Find it:
>
Messaging > Universal Inbox
Note: Universal Inbox shows all of your messages
together—text, email, and social networking messages.
To show only one type of message, touch a message
account type instead of Universal Inbox.
20
Messaging
To send a file in a message, open a new message and
touch Menu
> Insert....
When you receive a message with an attachment, open
the message and touch the file name to download it.
Then, touch the name again to open it. Some file
formats can be converted to HTML for faster viewing,
and your smartphone will show Get HTML version.
Tip: For social network accounts, see “Add accounts” on
page 22.
While viewing the attachment, touch it to save it, share
it, and more.
Email
Tip: To send and receive large attachments faster, use a
Wi-Fi connection (see“Wi-Fi” on page 43).
Set up messaging
To add email accounts, touch
> Add account.
>
My Accounts
• Corporate Sync is for Exchange server work email
accounts. Enter details from your IT administrator.
Tip: You might need to enter your domain name with
your user name (like domain/username).
• Email is for most personal email accounts. For
account details, contact the account provider.
To change your settings, touch
touch Menu
, then touch:
>
Messaging,
The first time you turned on your smartphone (see “Set
up & go” on page 4), you probably logged in to your
Gmail™ account. You can add any other email account
that you set up.
To add other email accounts to your Messages widget
>
My Accounts > Add
and Universal Inbox, touch
account > Email.
Instant messages
To send and receive instant messages, you can use
Google Talk™.
Find it:
>
Talk
Tip: You can also download an instant messaging app
from Android Market™.
• Manage accounts to add or remove an account.
Voicemail
• Edit Universal Inbox to choose which accounts show
messages in the Universal Inbox.
When you have a new voicemail,
appears at the top
of the screen. Drag down the status bar and touch the
New voicemail notification to listen to your voicemail
message.
• Messaging Settings to set the notification for each
account type (along with other preferences, for
email).
If you need to change your voicemail number, in the
home screen touch Menu
> Settings > Call settings
> Voicemail Settings.
Messaging
21
Social networking
my life, your life
Tip: To download updates faster, see “Wi-Fi” on
page 43.
Edit & delete accounts
Your social networking account
Find it:
>
My Accounts
Integrate and sync all your contacts, emails, and social
networking sites. No opening and closing apps and
menus. Just touch the Social Networking and Social
Status widgets on your home screen.
Touch and hold an account, then touch Open account to
edit it, or touch Remove account to remove it (along with
its contacts and messages).
Add accounts
Note: You can’t delete the Google™ account you used
or created when you set up your smartphone.
You can add your Facebook, Twitter, or other accounts
to your social networking account. If you don’t have
accounts on these sites, visit their websites to set them
up.
For email accounts, see “Set up messaging” on page 21.
Find it:
>
My Accounts > Add account
Add an account by touching it. Then enter your user
name and password for that account.
When you sign into social networking accounts, you’ll
see your friends and contacts in your Contacts list, and
your status and updates can appear in your Social
Networking widget.
Twitter messages will always appear as “read” on your
smartphone, but your smartphone notifies you when
you receive a new message.
22
Social networking
Text entry
To...
think keyboard, now think smaller
Jump to the
beginning/end of a line
Press Alternate
, then
press a navigation key.
Typing tips
Start a new line
Press Enter
To use the full keypad, just open your smartphone:
To...
.
Touchscreen keypad
Enter alternate
characters in the upper
corners of keys
Press Alternate
.
Enter symbols chosen
from a list
Press Alternate
press
.
, then
Enter one capital
letter
Press Shift
Enter only capital
letters
Press Shift
twice. Press
again to revert to lowercase.
Select text
Hold Shift
and press
a navigation key.
When your smartphone is closed, you can open a
touchscreen keypad by touching a text box, or touching
and holding Menu
. To close the keypad, touch
Back
.
Text Box
Touch to open
touchscreen
keypad.
.
Dinner at Bistro Fanta
Done
Cut, Copy, or Paste
selected text
Touch and hold the text box
to open the editing menu.
Delete a character
(hold to delete more)
Press Delete
.
q
1
w
a
2
e
3
r
4
t
5
y
6
u
7
i
s
d
f
g
h
j
z
x
c
v
b
n
?123
Open a keypad for
numbers & symbols.
8
o
k
m
.
9
p
l
0
Shift
Voice Input/
Dictation
Delete
Return/
New Line
Space
Text entry
23
Input methods
To select an input method for a touchscreen keypad,
touch and hold a text entry area on the screen to open
the Edit text menu. Touch Input method, then touch the
method you want:
Swype™ text entry
Swype lets you enter words with one continuous
motion. To enter a word, just drag your finger over the
letters in the word.
Anne
Done
i
@
EN
q
&
a
SYM
#
e
w
z
s
!
$
x
d
7
r
4
c
1
f
8
t
5
v
2
g
9
y
6
b
h
0
_
3
u
+
n
i
j
/
:
m
%
k
?
o
;
-,
(
l
p
)
“
.‘
To enter a word,
just trace a path
through the
letters. To
capitalize, go
above the keypad.
For double letters,
circle the letter.
Tips:
• To enter apostrophes in common words (like “I’ll”),
drag through the n as though it was an apostrophe.
• To enter several symbols, touch SYM.
• To correct a word, double-tap it. Swype shows a small
menu of other word options. Swype might also show
a menu if it can’t guess your word.
24
Text entry
• If Swype doesn’t know a word, you can still touch the
letter keys to enter it. Swype remembers, so next
time you can just drag over the letters.
Multi-touch keyboard
Enter text on a touchscreen keypad one letter at a time.
As you type, your smartphone suggests words from
your dictionary and chosen language. Your smartphone
also automatically enters apostrophes in some words,
like “dont.” You can also touch two keys at the same
time, such as Shift
with a letter.
Text entry settings
When you enter text, your smartphone automatically
corrects or suggests words. To change these settings,
touch Menu
> Settings > Language & keyboard,
then:
• To edit your word suggestion dictionary, touch User
dictionary.
• To change the language and the style for your
touchscreen keypad, touch Select locale.
• To change the sounds, corrections, and other settings
for your touchscreen keypad, touch Swype
or Multi-touch keyboard.
• To change the automatic correction settings for your
full keypad, touch Built-in keyboard.
Tips & tricks
Battery tips
a few handy hints
Want to extend your battery life? Try these:
General tips
• To select a battery mode that suits your smartphone
use, touch Menu
> Settings > Battery & data
manager > Battery mode.
• Screen brightness changes as your smartphone
senses the current lighting conditions.
• To return to the home screen, touch Home
• To see recently dialed numbers, touch
> Recent.
Dialer
• To sleep/wake your smartphone, press Power
• To set screen timeout, touch Menu
> Display > Screen timeout.
• To search, touch Search
• To turn off automatic applications sync, touch
Menu
> Settings > Battery & data manager
> Data delivery.
.
.
> Settings
• To turn off Bluetooth® power, touch Menu
> Settings > Wireless & networks > Bluetooth.
• To turn off Wi-Fi, touch Menu
> Wireless & networks > Wi-Fi.
> Settings
.
• To voice search, touch and hold Search
.
• To show the most recent apps you’ve used, touch and
hold Home
.
• To change one of the dock shortcuts at the bottom of
the home screen, touch and hold the shortcut, then
select the shortcut you want to replace it.
• To turn sound on/off, press and hold Power
> Silent mode.
• To turn airplane mode on/off, press and hold
Power
> Airplane mode.
Tips & tricks
25
Digital living
connect and enjoy
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
• If you already have a Blockbuster account, touch
Enter PIN, then enter your account information.
Once your smartphone is activated, you can browse or
search Blockbuster.com to find the videos you want to
rent or purchase.
Media Share
BLOCKBUSTER videos
Blockbuster On Demand lets you rent or purchase
videos and download them to your smartphone. To use
the service, you need a Blockbuster account and a
connection to a Wi-Fi network.
Rented videos can be played on your smartphone.
Purchased videos can be played on your smartphone,
and on PCs or TVs connected to a TiVo® DVR,
Blu-ray player, or 2Wire™ media platform.
To get started, click on the free Blockbuster app:
Find it:
>
Blockbuster
The app completes an upgrade procedure, which may
take a few minutes. When the upgrade is complete, you
will be prompted to activate your smartphone:
• If you don’t have a Blockbuster account, touch
Activate Using Device or Activate Using PC. When
you activate your smartphone, you will be prompted
to provide credit card information for your payment
option.
26
Digital living
Media Share gives you an easy way to share your media
content—photos, videos, and songs—with friends and
family. Play media on another device in a Wi-Fi network.
Sync your media with other devices. Copy media files
from one phone to another. The Media Share wizard
guides you through the easy setup steps.
Connect
To share media, you need to connect to a Wi-Fi network
or another device:
• Connect to your computer with a USB cable
(see “Memory card & file management” on page 46).
• Connect to a Wi-Fi network (see “Wi-Fi” on page 43).
Media Share will guide you the rest of the way.
Your Media Share world
media files on other devices, they need to allow access.
Note: If you’re using a Wi-Fi connection, you need to
allow access to other devices to download media from
your smartphone and to share your files. If you want to
access media files on other devices, they need to allow
access.
• Play media—Select media for playback on another
device in a Wi-Fi network.
Media Share. Then
To use Media Share, touch
>
select the device you want to connect with: Computer,
Network drive, Phone, Television, or Video game
console. Follow the instructions you see on your
smartphone to connect and share files with the device.
DLNA
Share your photos, videos, and
songs with friends and family
on a DLNA Certified HDTV,
computer, or monitor, using
your own Wi-Fi network.
Find it:
>
DLNA
Note: Connect to a Wi-Fi
network (see “Wi-Fi” on
page 43). You’ll need to allow
access to other devices to
download media from your
smartphone and to share your
files. If you want to access
• Copy media to server—Sync the media files on your
smartphone with other devices.
• Copy media to phone—Copy a picture from one
smartphone to another.
• Share media—Allow other devices to access media
files on your smartphone. Without downloading any
media from your smartphone, other people can view
your pictures or videos, or play your songs, on their
own devices.
DLNA
Play media
Copy media
to phone
Copy media
to server
Share media
Digital living
27
Note: Photos are stored on your microSD memory card.
Picture Resolution is Widescreen or 5MP, unless you
change it.
Photos & videos
see it, capture it, share it!
Photos
Take & share photos
Take that family photo, and post it online for everyone to
see.
Find it: Press Camera
smartphone)
(on the side of your
Tip: You can also touch
>
Shots
Remaining
Autofocus
Box
WS 5739
Camera.
Your phone stores the photo, and shows a thumbnail
image of the photo in the corner of the screen. To see
the photo you just took, touch the thumbnail. Then:
• To set the photo as a wallpaper, contact photo, or
social network photo, touch
> Set as.
Set photo
options.
A
Chicago,
Illinois
To take the photo, lightly press Camera
halfway until
the autofocus box turns green, then press all the way to
take the photo. (Alternatively, you can touch
in the
viewfinder to take the photo).
Scenes
Effects
• To send the photo in a message or post it online,
touch . For more info on sharing your photos, see
“Share photos & videos” on page 33.
• To upload the photo to an online photo album,
touch .
• To delete the photo, touch
> Delete.
Photo options
Flash
Switch to
See your
last photo.
28
Photos & videos
Zoom
in/out.
Switch to
camcorder.
Touch the viewfinder, then touch a tab on the right side
of the screen to set photo options:
Options
Scenes
Set the type of photo you want to
take: Auto, Portrait, Landscape, Sport,
and more.
Picture modes
Options
Effects
Set a photo effect: Normal, Black and
White, Negative, and more.
Flash
Set Flash On, Flash Off, or Auto Flash.
Switch to
Switch between camera and
camcorder modes.
In the viewfinder, touch Menu
set picture mode:
Options
Single shot
Take one shot at a time.
Panorama
The camera auto-captures multiple
shots as you move the camera, and
joins them together to make one large
image.
Self portrait
Set the camera to detect your face in
the viewfinder and adjust image
quality.
Multi-shot
Take several shots in rapid succession
when you press and hold Camera
(or touch
in the viewfinder).
Camera settings
In the viewfinder, touch Menu
camera settings:
> Settings to change
Options
Picture
Resolution
Set photo resolution.
Video
Resolution
Set video resolution.
Face
Detection
Set the camera to detect a face in the
viewfinder and adjust image quality.
Exposure
Select an exposure setting.
Shutter
Tone
Set the camera to play a shutter tone
when you take a photo.
> Picture modes to
Tag photos
Tag your photos so you can group them in different
folders.
To create a tag:
1 In the viewfinder, touch Menu
tags > Active Custom Tags.
> Tags > Custom
2 Enter a name in the Type tags here box, touch Done,
then touch Done again.
Photos & videos
29
3 If necessary, activate the tag you created by touching
Custom Tags. (A check box on the right turns green
when activated.)
4 Touch Back
to return to the camera viewfinder.
The tag you created will be applied to any photo you
take, until you deactivate the tag.
Note: To add a location tag to your photo, from the
home screen touch Menu
> Settings > Location &
security and select a location service to turn on.
Videos
Record & share videos
Find it:
>
Camcorder
Time Remaining
NTSC
01:30:00
Chicago,
Illinois
Set video
options.
A
Scenes
Effects
Light
Switch to
Tag videos with
your location.
Switch to camera.
To record the video, press Camera
(on the side of
your smartphone). To stop the video recording, press
Camera
again. (Alternatively, you can touch
in the
viewfinder to start and stop video recording.)
Your phone stores the video, and shows a thumbnail
image of the video in the corner of the screen. To see
the video you just took, touch the thumbnail. Then:
30
Photos & videos
• To play the video, touch
.
Video modes
• To send the video in a message or post it online,
touch
. For more info on sharing your videos, see
“Share photos & videos” on page 33.
• To upload the video to an online album, touch
• To delete the video, touch
.
> Delete.
Video options
Touch the viewfinder, then touch a tab on the right side
of the screen to set video options:
Options
Scenes
Optimize video recording for different
environments: Auto or Night.
Effects
Set a video effect: Normal, Black and
White, Negative, and more.
Light
Turn the camcorder light on or off.
Switch to
Switch between camera and
camcorder modes.
In the viewfinder, touch Menu
video mode:
> Video modes to set
Options
Normal
video
Record using the standard video
settings.
Video
Message
Record video at a lower resolution
suitable for sending in a text message.
Slow motion
Record a slow motion video.
Fast motion
Record a fast motion video.
Camcorder settings
In the viewfinder, press Menu
> Settings to change
camcorder settings (see “Camera settings” on page 29.
Photos & videos
31
Share photos & videos
View photos & videos
Find it:
>
Gallery
Find it:
>
Gallery > photo or video
Touch
Gallery
Camera roll
22 items
Folders
3 folders
See photos you took.
, then choose how you want to share—like
Bluetooth, Email, Text Messaging, an online album, and
more.
Open your folders.
Manage photos & videos
Find it:
Touch
All photos
14 photos
All videos
3 videos
See all captured &
downloaded videos.
>
Gallery > photo or video
, then touch Set as, Edit, Print, or Delete.
Tip: To copy photos to/from a computer, see “USB
connection” on page 47.
Edit photos & videos
See all captured &
downloaded photos.
Find it:
>
Gallery > photo or video
Touch
> Edit. You can choose advanced editing
features to resize, crop, or change the color.
Open the camera.
Note: To see the controls while the video is playing,
touch the display.
32
Photos & videos
Music
Set up music
when music is what you need...
What music transfer tools do I need?
Quick start: Music
To put music on your computer and then load it on your
smartphone, you need:
Find it:
Artists
>
Albums
Songs
Music
Playlists
• Microsoft™ Windows™ computer or Apple™
Macintosh™ computer.
Genres
Brook Fairfax
2 albums
Categories
Select music by
artist, album, song,
playlist, or genre.
Max Keppler and AnnaLee...
1 album
Running Roughshod
12 songs
Last Played
Touch to play again.
Miller Heaton/Sprinklesky
2 albums
• USB data cable (included with your smartphone).
• microSD memory card (included with your
smartphone).
Your smartphone supports removable microSD
memory cards up to 32GB capacity. To make sure
your memory card is installed, go to “Assemble &
charge” on page 4.
Tip: To see the available memory on your memory
card, from the home screen touch Menu
> Settings > Storage.
Touch a category, then touch the song or playlist you
want to play. Touch Menu
> Shuffle all to randomly
play all your songs.
What audio file formats can I play?
Tip: When a song is playing, you can add it to a playlist
by touching Menu
> Add to playlist.
Note: Your smartphone does not support
DRM-protected files.
Your smartphone can play many types of files: AMR,
MP3, WAV, WMA, and MIDI.
Tip: To listen to music during a flight, turn off all your
network and wireless connections: Press and hold
Power
then touch Airplane mode.
Music
33
What headphones can I use?
Play music
Your smartphone has a 3.5mm headset jack for wired
stereo listening. You can go wireless with Bluetooth®
stereo headphones or speakers (see “Bluetooth®
wireless” on page 45).
Touch a song or playlist to start playing music.
Get music
Transfer music from your computer to your smartphone
using a USB connection. See “USB connection” on
page 47 to learn how.
Open Playlist
Shuffle On/Off
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
Repeat All/Current/Off
Max Keppler And AnnaLee...
Running Roughshod
Libby Went Trailriding Without Me
Music Controls
Total Song Time
1:14
3:45
Progress Bar
34
Music
Music player controls
Hide, wake, turn off
Touch Home
to use another app. Your music
continues to play.
To...
Play/pause
Touch
/
.
Select previous/next
song
Touch
/
.
Fast forward/rewind
Touch and hold
View playlist
Touch
.
Shuffle on/off
Touch
.
Repeat all/
current/off
Touch
.
Adjust volume
Press side volume keys.
When you see
in the status bar, a song is playing.
Flick down to see details. Touch the song to return to the
music controls.
/
To turn off your music, touch
.
Playlists
To add a song from the music library to a playlist, touch
and hold the song then touch Add to playlist. Choose an
existing playlist, or touch New to create a new playlist.
To edit, delete, or rename playlists, touch and hold the
playlist in the music library.
> Library.
View library
Touch Menu
Manage speakers
Touch Menu
> Audio effects.
Add to playlist
Touch Menu
> Add to playlist.
Use as ringtone
Touch Menu
> Use as ringtone.
Use as notification
Touch Menu
> Use as notification.
Delete
Touch Menu
> Delete.
Music
35
Web
Connect
search, surf, shop
Your smartphone uses the mobile phone network (over
the air) or a Wi-Fi connection to automatically access the
web.
Quick start: Browser
If you want to use a Wi-Fi network for even faster
Internet access, touch Menu
> Settings > Wireless
& networks > Wi-Fi settings > Wi-Fi to search for and
connect to wireless networks. For more info, see
“Wi-Fi” on page 43.
Browser
Find it:
http://www.google.com/...
Web
Images
Places
News
more
Note: If you can’t connect, contact Verizon Wireless.
Select links
Instant (beta) is off: Turn on
Touch a link to select it.
Touch & hold for more
options.
When you touch a link, your smartphone outlines it and
goes to that page. If you touch and hold the link, your
smartphone shows options, like Open in new window or
Bookmark link.
Browser options
Touch Menu
New window
Bookmarks
Windows
Sign in
Refresh
iGoogle
Settings
Forward
Help
Touch Menu
for
browser options.
More
Note: If you can’t connect, contact Verizon Wireless®.
36
Web
to see browser options:
Options
New window
Open a new browser window.
Bookmarks
See your bookmarks.
Windows
View open browser windows.
Refresh
Reload the current page.
Personalize
Options
Back/Forward
Go to previously viewed pages.
More
See additional browser options.
Share videos with YouTube users everywhere. You don’t
need a YouTube account to browse and view videos.
>
Widgets
Add widgets
YouTube™
Find it:
add your personal touch
YouTube
Note: If you want a YouTube account, go to
www.youtube.com. To create an account or sign in,
touch Menu
> My Channel. To Browse or Upload
videos, touch Menu
.
1 Touch and hold an empty spot on your home screen.
Tip: Flick left or right to see other panels.
2 Touch Motorola widgets or Android™ widgets, and
choose a widget.
Set up widgets
You can customize some widgets. Touch a widget to
open it, then touch Menu
.
You may already have several useful widgets on your
home screen:
• Messages: Change the widget name or choose how
long it shows new messages. To add email accounts,
“Set up messaging” on page 21.
• Music: Set this widget to an artist, album, song,
playlist, genre, or just touch Menu
> Shuffle all.
There’s more about “Music” on page 33.
• News: Change the widget name, choose how long it
shows new stories, or choose a news source. To
choose a source, touch , then choose preset
Personalize
37
Bundles or Channels, or choose Custom to enter a
URL for a Webpage or an RSS feed.
• Weather: Change temperature units or add locations.
To add locations, touch
, enter a city, and touch
Search. When you open the weather widget, flick left
to see other locations you added.
Wallpaper
Apply a new wallpaper:
1 Touch and hold an empty spot on your home screen.
2 Touch Wallpapers.
3 Touch Gallery, Live wallpapers, or Wallpapers, and
choose a wallpaper.
Shortcuts
To add shortcuts for apps, bookmarks, and more to the
home screen, touch and hold an empty spot on the
home screen, touch Shortcuts, and select a shortcut.
Sounds
Tip: To change one of the dock shortcuts at the bottom
of the home screen, touch and hold the shortcut, then
select the shortcut you want to replace it.
• To play dial pad tones, touch Menu
> Sound > Audible touch tones.
Ringtones
Personalize your ringtones:
Find it: Menu
> Settings > Sound > Phone ringtone
or Notification ringtone
To set your vibrate options:
Find it: Menu
> Settings > Sound > Vibrate
To set a song as a ringtone:
Find it:
Menu
>
Music and play the song, then touch
> Use as ringtone
Note: To choose from thousands more songs, visit
verizonwireless.com/ringtones.
38
Personalize
• To set volume for ringtones, media, and alarms, touch
Menu
> Settings > Sound > Volume.
> Settings
• To play sound on a screen selection, touch Menu
> Settings > Sound > Audible selection.
• To customize the sound settings for media and
videos, touch Menu
> Settings > Sound > Media
audio effects > Phone speaker.
Display settings
• To set display brightness, touch Menu
> Display > Brightness.
• To set orientation, touch Menu
> Display > Auto-rotate screen.
• To set animation, touch Menu
> Display > Animation.
> Settings
> Settings
> Settings
Note: Some apps are designed so that your
smartphone can “animate” them by rotating, fading,
moving, and stretching one or more images.
Date & time
Set date, time, time zone, and formats:
Find it: Menu
> Settings > Date & time
Language & region
Set your menu language and region:
Find it: Menu
> Select locale
> Settings > Language & keyboard
Navigation
toss away your maps
Your phone comes with Google Maps™ Navigation, a
navigation system with voice guidance that shows you
the way.
Find it:
>
Navigation
Turn-by-turn directions. You’ll never wonder where to
turn.
3-d lane guidance. Preview your route and destination.
You can look around to see landmarks and turns.
Connected navigation. Get live traffic reports and
alerts. Select alternate routes.
Note: Availability may vary by market.
Navigation linked to contacts. Store an address or
location information and you’re two touches away from
seeing it on a map.
For step-by-step instructions, go to
www.google.com/mobile/navigation.
Navigation
39
Google Maps offers powerful, user-friendly mapping
technology and local business information—including
business locations, contact information, and driving
directions.
Google Maps™
where you are, where you’re going
Quick start: Maps
Find it:
For help, touch Menu
Maps
>
Find places near your
current location.
Search Maps
E Ontario St
N Rush St
M
E Oh
N Wabash Ave
Grand Red
N Clark St
N Dearborn St
N Micigan Ave
Ontario St
Center the map on
your current location.
Add layers of information
to the map view.
> More > Help.
Tip: Want to know what’s in your immediate area? Try
Places to see listings
Google Places™. Touch
>
for Restaurants, ATMs, Gas Stations, and more based on
your current location.
Search
Touch the Search Maps box at the top of the screen to
enter an address, business, city, or other location, then
touch Search .
Tip: If it’s an address you have visited before, select
from the list shown.
Wacker Dr
ESW
E Wacker Pl
State/Lake
M W Lake St M
Lake Randolph/
Wabash
M
Washington-Blue
M
Get directions
N Micigan
n Ave
E Randolph
St
Messaging
W Lake St
Touch Menu
Ra
St
St
Search
Directions
My Places
Clear Map
Join Latitude
More
Touch Menu
map options.
for
Note: The map image you see may be a little different.
40
Google Maps™
> Directions.
1 Enter a starting point address or touch
and select
My current location, Contacts, or Points on map.
2 Enter an end point address or touch
Contacts or Points on map.
and select
3 Select your mode of transport (car, public transport,
bike, or walk), then touch Go. Your directions are
shown as a list. To view your directions on a map,
touch Show on map.
4 When you have finished, touch Menu
> Clear map.
> More
Add map layers
Touch
to add layers of information to the map view,
like Traffic, Satellite, Terrain, and more.
> More Layers to select My Maps, Bicycling,
Wikipedia, or Transit Lines.
Touch
Touch Clear Map to clear your selections.
Google Latitude™
Add & remove friends
Find it:
>
Latitude
To add friends:
1 Touch
.
2 Touch Select from Contacts, then touch a contact. Or,
touch Add via email address, then enter an email
address.
3 Touch Yes to send a sharing request.
If your friends already use Google Latitude, they’ll
receive an email request and a notification. If they have
not yet joined Google Latitude, they’ll receive an email
request that invites them to sign in to Google Latitude
with their Google™ account.
Join Google Latitude
To remove friends:
See where your friends and family are on Google
Maps™. Plan to meet up, check that your parents got
home safely, or just stay in touch.
1 Touch Menu
> Latitude to show your list of
friends, then touch a friend in your list.
Don’t worry, your location is not shared unless you agree
to it. You need to join Google Latitude, and then invite
your friends to view your location or accept their
invitations. When using Google Maps, touch Menu
> Join Latitude. Read the privacy policy and if you agree
with it, touch Agree & Share.
2 Touch Remove this friend.
Share location
When you receive a request to share location details you
can choose to:
• Accept and share back—See your friend’s location,
and your friend can see yours.
• Accept, but hide my location—See your friend's
location, but they can't see yours.
Google Maps™
41
• Don't accept—Location information is not shared
between you and your friend.
Wi-Fi
home, office, or hotspot
Hide your location
To hide your location from a friend, touch Menu
> Latitude to show your list of friends. Touch a friend on
the list, then touch Sharing options > Hide from this
friend.
Quick start: Wi-Fi
Find it: Menu
> Wi-Fi settings
> Settings > Wireless & networks
Wi-Fi settings
Turn off Google Latitude
Touch Menu
Touch Menu
> Latitude to show your list of friends.
> Settings > Sign out of Latitude.
Wi-Fi
Turn on & scan.
Network notification
Open Network
Notify me when an open network is
available
Secure Network
Notify me when a secure network is
available
Wi-Fi networks
Jenny’s Coffee Shoppe
Touch to connect.
Secured with WEP
Add Wi-Fi network
Manage networks
Note: Your phone's Wi-Fi features and power levels are
not allowed for outdoor operation in France. To avoid
unlawful interference with radio signals, do not use the
Wi-Fi features in France unless you are indoors.
42
Wi-Fi
Turn Wi-Fi on or off
Find it: Menu
> Wi-Fi
> Settings > Wireless & networks
Note: To extend battery life, turn off Wi-Fi power when
not in use.
Wi-Fi search & connect
When Wi-Fi is turned on, the Wi-Fi in range indicator
appears in the status bar when a network is available.
Drag down the status bar and touch the Wi-Fi networks
available notification to select and connect to a
network.
To search for a network when Wi-Fi is turned off:
1 Touch Menu
> Settings > Wireless & networks
> Wi-Fi settings.
2 Touch Wi-Fi to turn on and scan. Your smartphone lists
the networks it finds within range.
Tip: To see your smartphone’s MAC address or other
Wi-Fi details, touch Menu
> Advanced.
3 Touch a network to connect.
4 If necessary, enter Network SSID, Security, and
Wireless password, and touch Connect. When your
smartphone is connected to the network, the Wi-Fi
connected indicator
appears in the status bar.
Tip: When you are in range and Wi-Fi power is on, you
will automatically reconnect to available networks you’ve
connected to before.
Wi-Fi hotspot
Caution: This application will significantly impact battery
life. You may want to run this application with the
charger connected.
Note: You need to subscribe to Wi-Fi hotspot service to
use this feature. Contact Verizon Wireless®.
Set up your smartphone as a Wi-Fi hotspot to provide
portable, convenient internet access to other Wi-Fi
enabled devices.
Activate hotspot
>
3G Mobile Hotspot > Tap to start
Mobile Hotspot service
Find it:
When your Wi-Fi hotspot is active, other Wi-Fi enabled
devices can connect by entering your hotspot’s SSID,
selecting a Security type, and entering the correct
Wireless password,
Setup
Note: Risks can be associated with connecting to the
public internet. It is highly recommended that you take
steps to protect your smartphone from unauthorized
access.
Wi-Fi
43
To set up and add encryption to your Wi-Fi hotspot:
Find it:
>
3G Mobile Hotspot > Configure Wi-Fi
hotspot
Bluetooth® wireless
lose the wires
Touch a setting to modify it:
Quick start: Bluetooth wireless
• Network SSID—Enter a unique name for your
hotspot and touch Next.
Find it: Menu
> Settings > Wireless & networks
> Bluetooth settings
• Security—Select the type of security you want, and
touch Save: WEP, WPA, or WPA2. Enter a unique
password. Other users can access your Wi-Fi hotspot
only if they enter the correct password.
Note: Keep it secure. To protect your phone and
hotspot from unauthorized access, it is strongly
recommended that you set up hotspot Security
(WPA2 is the most secure), including password.
• Broadcast Channel—Select a channel that minimizes
potential interference. You may need to try different
channels after your hotspot is active for a time.
Touch Save when the settings are complete.
Bluetooth settings
Bluetooth
Turn Bluetooth on/off
& scan for devices.
Device name
Motorola Phone
Discoverable
Make device discoverable
Scan for devices
Re-scan.
Bluetooth devices
Motorola Handset
Pair with this device
Connect to this device.
Turn Bluetooth power on or off
Find it: Menu
> Bluetooth
> Settings > Wireless & networks
Note: To extend battery life, turn Bluetooth power
off when not in use.
44
Bluetooth® wireless
Connect new devices
Reconnect devices
Note: This feature requires an optional accessory.
To automatically reconnect your smartphone with a
paired device, simply turn on the device.
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, just turn on the device.
1 Make sure the device you are pairing with is in
discoverable mode.
Note: Refer to the guide that came with the device
for details.
2 Touch Menu
> Settings > Wireless & networks
> Bluetooth settings.
3 Touch Bluetooth to turn on and scan. If Bluetooth
power is already on, touch Scan for devices.
To manually reconnect your smartphone with a paired
device, touch the device name in the Bluetooth devices
list.
Disconnect devices
To automatically disconnect your smartphone from a
paired device, simply turn off the device.
To manually disconnect your smartphone from a paired
device, touch the device name in the devices list, then
touch OK.
4 Touch a device to connect.
Change device name
5 If necessary, touch OK, or enter the device passkey
(like 0000) to connect to the device. When the device
is connected, the Bluetooth indicator appears in
the status bar.
Touch Menu
> Settings > Wireless & networks
> Bluetooth settings > Device name. Enter a name and
touch OK.
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Bluetooth® wireless
45
Memory card & file
management
copy photos, music, and more
Memory card
Note: You need the memory card installed for some
features on your smartphone, like Camera.
To insert a memory card, see “Assemble & charge” on
page 4.
To see the files on your memory card, touch
Files > SD card. Touch a file or folder to open it.
>
Share or delete files on your memory card
Find it:
>
Files > SD card
Touch and hold a file to Share, Delete, or perform other
operations on the file.
Remove or format your memory card
Note: Do not remove your memory card while your
smartphone is using it or writing files on it.
Before you remove or format your memory card, you
need to unmount it. Touch Menu
> Settings
> Storage > Unmount SD card.
To format your memory card, touch Format SD card.
Warning: All data on your memory card will be deleted.
46
Memory card & file management
USB connection
You can connect your smartphone to a computer with a
USB cable.
Note: The first time you use a USB connection, your
computer may indicate that drivers are being installed.
Follow any prompts you see to complete the installation.
This may take a few minutes.
1 With a memory card inserted, and your smartphone
showing the home screen, connect a Motorola micro
USB data cable from your smartphone’s micro USB
port to a USB port on your computer. Your
smartphone should show
in the status bar.
Note: Make sure to connect the smartphone to a high
power USB port. Typically, these are located directly
on your computer.
2 Drag and drop files between your computer and
smartphone folders. When you’re done, use “Safely
Remove Hardware” before disconnecting the USB
cable.
Note: If you’re using a memory card, you can’t use the
files on your memory card with your smartphone while it
is connected to the computer.
Tools
Calendar
stay on top of things
Find it:
Alarm clock
Find it:
>
Alarm & Timer
To turn on an alarm, touch the
check box.
Alarm
Timer
When an alarm sounds, select
Dismiss to turn it off or touch
the screen to snooze for five
minutes.
To add an alarm, touch
Menu
> Add alarm, then
enter alarm details.
To enable or disable an alarm,
touch the check box.
>
Calendar
Your calendar events can be
viewed in different ways:
Touch
> Agenda, Day,
Week, or Month. When you
highlight an event, more details
appear.
All calendars
July 2011
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Add calendar events
7:00
AM
PM
every day
8:30
AM
PM
Mon, Tue, Wed, Thu, Fri
9:00
Note: Your smartphone’s clock
automatically adjusts to the
local time when you travel internationally.
AM
PM
From any view, touch
. Enter
the event start time and other
details. You can even set a
reminder so you don’t forget
about the event. (When you
set the reminder time to 0 minutes, it plays at the event
start time.)
Tip: Reminders will play only if you’ve selected a
notification ringtone (see “Ringtones” on page 38).
When you finish entering event details, touch Save.
Manage calendar events
Calculator
Find it:
>
Calculator
To switch between basic and advanced functions, touch
Menu
> Advanced panel or Basic panel. To clear
history, touch Menu
> Clear history.
To edit an event, touch and hold it, then touch Edit
event. When you’re done, touch Save.
To delete an event, touch and hold it, then touch Delete
event.
To go to today, touch
> Show today.
Tools
47
• Text entry: Touch a text entry field to open the
touchscreen keypad. Touch
, then say what you
want to type.
Tasks
Find it:
>
Tasks
To add a task, touch
.
Touch an icon to view your
tasks by due date, priority, and
more.
Tasks
All Tasks
Overdue
Starred
By priority
Due today
Tip: Speak naturally, but clearly. Use the microphone in a
similar way to a speakerphone, so no need to shout or
hold the phone close to your mouth.
To change your voice settings, see “Voice settings” on
page 49.
Due today
Pick Up Cake
Due on: Sat, October 6, 2012
Accessibility
See, hear, speak, feel, and use. Accessibility features are
there for everyone, helping to make things easier.
Note: For general information, accessories, and more,
visit www.motorola.com/accessibility
Voice recognition
Use your voice—just touch and speak.
• Dialing and commands: Double-touch Home
or
Voice Commands. To dial, say “Call”
touch
>
and then a contact name or phone number. Or, say a
command from the list shown, like “Send Message”
or “Go To”.
• Search: Touch and hold Search
, then say what
you want to search for, like “Motorola accessories”.
48
Tools
Voice readouts (TalkBack)
Your navigation and selections, read out loud.
To turn on voice readouts (similar to TalkBack), touch
Menu
> Settings > Accessibility. Touch Accessibility
to enable the settings, then touch Voice readouts.
Note: You may be asked to download additional
“text-to-speech” software (data charges may apply).
To use voice readouts:
• Menus and screens: In menus and screens, touch an
item to highlight it (the item will be read out loud), and
double-touch to open it.
Note: Touch a home screen widget or shortcut to
open it.
• Dialer & text entry: As you type, each number or
letter is read out loud.
• Notification: When you drag the notifications bar
down, all notifications are read out loud.
Tip: Navigate through your apps and menus to hear how
voice readouts work on your phone.
To change your voice settings, see “Voice settings” on
page 49.
Caller ID
When you want to hear who’s calling:
• Read out loud: Have your caller announced—touch
Menu
> Settings > Call settings > Caller ID
readout.
• Ringtones: Assign a unique ringtone to a
Contacts, open a contact, then
contact—touch
touch Menu
> Options > Ringtone.
To change your voice settings, see “Voice settings” on
page 49.
Voice settings
Personalize your voice settings:
• Voice recognition: Touch Menu
> Settings
> Voice input & output > Voice recognizer settings.
From here, you can set options like language and
censorship.
Voice Commands
• Voice commands: Touch
>
> Menu
> Settings. From here, you can refine
recognition of your voice (Adaptation) and set options
like prompts and shortcuts.
• Text-to-speech: Touch Menu
> Settings > Voice
input & output > Text-to-speech settings. From here,
you can set options like speed and language.
Volume & vibrate
Choose volume and vibrate settings that work for you.
Touch Menu
> Settings > Sound:
• Volume: Touch Volume and use the sliders.
Tip: To set separate ring and notification volumes,
uncheck Use incoming call volume for notifications.
• Vibrate: Select Vibrate > Always to feel your phone
ring.
Zoom
Get a closer look. Open a magnification window that you
can drag around the screen, or slide your fingers apart to
zoom in on maps, web pages, and photos.
• Magnification window: Touch Menu
> Settings
> Accessibility. Touch Accessibility to enable the
settings, then touch Zoom Mode.
• Pinch to zoom: To zoom in, touch the screen with
two fingers and then slide them apart. To zoom out,
slide your fingers together.
Display brightness
Set a brightness level that works for you. Touch
Menu
> Settings > Display > Brightness. Make sure
Tools
49
that Automatic brightness is unchecked so you can set
your own level.
Touchscreen & keys
All these touch features are great, and sometimes it’s
nice to hear or feel your touches too. Touch Menu
> Settings > Sound:
• Touchscreen: To hear screen touches (click), select
Audible selection.
• Keys: To feel key touches (vibrate), select Haptic
feedback.
• Screen lock: To hear when you lock/unlock the screen
(click), select Screen lock sounds.
Messages
From a simple text message to IM, email, and more.
Create, send, and receive them all, in one place.
Find it:
>
Messaging > Universal Inbox
And to make text entry even easier, you can use
features like auto-correct, auto-punctuate, and
auto-capitalization—touch Menu
> Settings
> Language & keyboard > Multi-touch keyboard. Of
course if you don’t want to type at all, then use your
voice—touch
on the touchscreen keypad.
Hearing aids
To help get a clear sound when using a hearing aid or
cochlear implant, your phone may have been rated for
50
Tools
use with hearing aids. If your phone’s box has “Rated for
Hearing Aids” printed on it, then please read the
following guidance.
Note: Ratings are not a guarantee of compatibility, see
”Hearing Aid Compatibility with Mobile Phones” in your
legal and safety information. You may also want to
consult your hearing health professional, who should be
able to help you get the best results.
• Settings: Touch Menu
> Settings > Call settings
> HAC mode settings. Select Microphone to optimize
your phone for microphone coupling, or select
Telecoil to optimize your phone for telecoil coupling.
• Call volume: During a call, press the side volume
keys to set a call volume that works for you.
• Position: During a call, hold the phone to your ear as
normal, and then rotate/move it to get the best
position for speaking and listening.
TTY
Management
You can use your phone in TTY mode with standard
teletype machines. Touch Menu
> Settings > Call
settings > TTY mode and select the mode you need:
stay in control
• TTY Full: Type and read text on your TTY device.
• TTY HCO: Hearing-Carry-Over—type text on your TTY
device and listen to voice replies on your phone’s
speaker.
• TTY VCO: Voice-Carry-Over—speak into your phone
and read text replies on your TTY device.
Note: You’ll need a cable/adapter to connect your TTY
device to the headset jack on your phone.
Refer to your TTY device guide for mode and usage
information.
Apps
Want more? No problem. Android Market™ provides
access to thousands of apps, and many provide useful
accessibility features.
Find it:
>
Find it: Menu
> Settings > Wireless & networks
Manage all your wireless connections: Wi-Fi,
Bluetooth®, airplane mode, & mobile networks.
Airplane mode
Use airplane mode to turn all your wireless connections
off—useful when flying. Press Power
> Airplane
mode.
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth back on, if permitted by your airline. Other
wireless voice and data services (such as calls and text
messages) remain off in airplane mode. Emergency calls
to your region's emergency number can still be made.
Automatically switch network mode
(outside the U.S.)
Market
Select a category or touch Search
you want.
Wireless manager
to find the app
Tip: Choose your apps carefully, from trusted sites like
Market, as some may impact your phone’s
performance.
Note: To make any call, the phone must be connected to
a cellular voice network enabled for the region that you
are in.
Note: To use your smartphone on a GSM or UMTS
network, you need to insert a SIM card (see “Assemble &
charge” on page 4), supplied by Verizon Wireless®.
Management
51
To set your phone to automatically switch to an available
CDMA or GSM network when you’re outside the U.S.,
touch Menu
> Settings > Wireless & networks
> Mobile networks > System select > Automatic.
Data roaming (outside the U.S.)
Data roaming is turned off for your smartphone. You can
turn it on to connect to data services when roaming
globally:
Find it: Menu
> Settings > Battery & data manager
> Data delivery > Data roaming
Warning: You may incur significant roaming charges
when this feature is turned on. Go to
verizonwireless.com/global for rates, countries,
coverage limitations and features.
Update my smartphone
Stay up to date with the latest software for your
smartphone. You can check, download, and install
updates using your smartphone or your computer:
52
Management
• Using your smartphone:
You may get an automatic notification of an available
update on your smartphone. Follow the instructions to
download and install.
To manually check for updates, touch Menu
> Settings > About phone > System updates.
Your smartphone downloads any updates over your
mobile network. Remember, these updates can be
quite large (25MB or more) and may not be available
in all countries. If you don’t have an unlimited data
plan, or mobile network updates are not available in
your country, you can update using a computer.
• Using your computer:
On your computer, go to
www.motorola.com/mydroid2global and check the
“Software” links. If an update is available, simply
follow the installation instructions.
Security
Screen lock
help keep your smartphone safe
Note: You can make emergency calls on a locked
smartphone (see “Emergency calls” on page 16). A
locked smartphone still rings, but you need to unlock it
to answer.
Quick start: Security
Find it: Menu
> Settings > Location & security
Lock the screen in the following ways:
• Press Power
Location & security settings
.
Security
Lock screen with a pattern, PIN, or password
Select & set up a
screen lock method.
Security lock timer
Set lock timer.
Set up screen lock
20 minutes
• Let the screen time out (don’t press anything).
• Switch the power off.
To unlock the screen, press Power
to the right.
. Then, drag
Allow Bluetooth bypass
Allow Voice Commands to be launched
via Bluetooth Multi-Function button
while device is locked
Lock pattern
To set the lock pattern,
touch Menu
> Settings
> Location & security > Set up
screen lock > Pattern.
Manage restriction lock
Set up restriction lock
SIM card lock
Set up SIM card lock
Lock your GSM SIM card
& change SIM PIN.
Data encryption
Data encryption
Protect the data on your phone or memory
Draw an unlock pattern
Follow the instructions to draw
your lock pattern. Redraw your
pattern to confirm it.
When prompted, draw the
pattern to unlock the
smartphone.
You can set a pattern, PIN, or password to prevent
unauthorized access to your device.
Security
53
Passcode lock
Remote wipe a lost or stolen smartphone
To set the passcode, touch Menu
> Settings
> Location & security > Set up screen lock > Password.
Don't you just hate it when your life is on your
smartphone and it all goes wrong? Lost, or even
worse—stolen! If necessary, you can use your email
account on a Microsoft™ Exchange ActiveSync 2007
server to clear the personal data from your smartphone
and memory card.
Enter the password, then confirm it.
When prompted, enter the password to unlock the
smartphone.
Forgot your pattern or passcode?
If you make five unsuccessful attempts to enter your
PIN, password, or lock pattern, you can touch Forgot
pattern and enter the Gmail user name and password
you set up as your main Gmail account when you
registered your device. You will then be able to create a
new PIN, password, or pattern and unlock your device.
If you forgot your original Gmail password, contact your
service provider to have your device factory reset.
Warning: All data on your smartphone will be deleted by
a factory reset.
Reset
To reset your smartphone to factory settings and erase
all the data on your smartphone, touch Menu
> Settings > Privacy > Factory data reset > Reset
phone.
Warning: All data on your smartphone will be deleted.
(Nothing on your memory card is deleted.)
54
Security
You need to be assigned permissions before you can
remote wipe data from your smartphone and memory
card. Contact your IT system administrator for the
information and permissions you need to perform the
remote wipe procedure.
Warning: All downloaded apps and user data on your
smartphone and memory card will be deleted.
Global Phone
Global Phone offers you reliable, consistent voice
service at home and abroad. Use one phone and one
number for voice coverage in more than 220 countries.
Get one bill for both domestic and international calls. In
order to get the full benefits of Global Phone service you
must subscribe to a Global Phone calling plan and
ensure that you have a SIM card installed. Go to
verizonwireless.com/global for rates, countries,
coverage limitations and features.
Your phone comes with an installed SIM card that
enables you to make and receive calls and text
messages while traveling outside of the U.S. in
supported destinations. Should your SIM card be lost or
damaged, please follow these instructions to install a
new SIM card:
1 Remove the battery cover and remove the battery.
2 Remove the SIM card from its packaging.
3 Hold the SIM card so that
the metal contacts on the
SIM card face down and
the cutoff corner of the SIM
card points toward the
top-left corner of your
phone.
5 Insert the battery so that
the metal contacts on the
battery align with the metal
contacts on your phone.
6 Place the battery cover into
the slots and push up, so
that the cover clicks into
place.
Your SIM (Subscriber Identity Module) card is a small
rectangular plastic card that stores your phone number
and other important information. Do not bend or scratch
your SIM card. Avoid exposing your SIM card to static
electricity, water or dirt. If your SIM card is lost or
damaged while in the U.S., please dial *611 from your
Verizon Wireless® device or 1-800-922-0204 from any
phone to speak with a Customer Service
Representative. From outside of the U.S., please refer to
the Verizon Wireless Global Support Guide, welcome
letter and calling card that came with your device. This
will enable you to make calls toll free from landlines in
most countries where we offer Global Phone service.
4 Slide the SIM card into the SIM card holder until
it stops.
Global Phone
55
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your smartphone stops
responding to touches and key presses, try a quick
reset. Remove the back cover and battery (“Assemble &
charge” on page 4), then replace and switch your
smartphone on as usual.
Service & Repairs
If you have questions or need assistance, we're here to
help.
Go to www.motorola.com/repair (United States) or
www.motorola.com/support (Canada), where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
56
Troubleshooting
Safety, Regulatory & Legal
Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices. If
your mobile device uses a non-removable main battery (as stated in your product
information), details related to handling and replacing your battery should be
disregarded—the battery should only be replaced by a Motorola-approved service facility,
and any attempt to remove or replace your battery may damage the product.
Important: Handle and store batteries properly to avoid injury or damage. Most
battery issues arise from improper handling of batteries, and particularly from the continued
use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the
form of your battery.
• Don’t let the mobile device or battery come in contact with liquids.* Liquids can
get into the mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay
in prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your mobile device or battery near a heat source.* High temperatures
can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source, such as a hair
dryer or microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or battery.* Dropping these items, especially
on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery
has been damaged by dropping, liquids or high temperatures.
* Note: Always make sure that the battery compartment and any connector covers are
closed and secure to avoid direct exposure of the battery to any of these conditions, even if
your product information states that your mobile device can resist damage from these
conditions.
Battery Use & Safety
Important: Motorola recommends you always use Motorola-branded batteries and
chargers for quality assurance and safeguards. Motorola’s warranty does not cover
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirm that any battery you purchase has a “Motorola Original” hologram.
If you see a message on your display such as Invalid Battery or Unable to Charge,
take the following steps:
• Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
• If there is no hologram, the battery is not a Motorola battery;
• If there is a hologram, replace the battery and try charging it again;
• If the message remains, contact a Motorola authorized service center.
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not only
important for safety, it benefits the environment. You can recycle your used batteries in many
retail or service provider locations. Additional information on proper disposal and recycling
can be found at www.motorola.com/recycling
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling organizations
for more information on how to dispose of batteries.
Warning: Never dispose of batteries in a fire because they may explode.
032375o
Battery Charging
Notes for charging your product’s battery:
• During charging, keep your battery and charger near room temperature for efficient
battery charging.
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.
• Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Battery Charging
57
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void
your mobile device’s warranty. For a list of Motorola accessories, visit
www.motorola.com/products
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing videos or games or enabling a
flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is
always a good idea to hold the screen away from your eyes, leave the lights on in the room,
take a 15-minute break every hour, and stop use if you are tired.
Driving Precautions
Caution About High Volume Usage
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving may
cause distraction. Using a mobile device or accessory may be prohibited or restricted in
certain areas, always obey the laws and regulations on the use of these products.
While driving, NEVER:
• Type or read texts.
• Enter or review written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
• Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.
• End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at
www.motorola.com/callsmart (in English only).
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing
lights, such as when playing videos or games. These may occur even if a person has never
had a previous seizure or blackout.
58
Warning: Exposure to loud noise from any source for extended periods of time may affect
your hearing. The louder the volume sound level, the less time is required before your hearing
could be affected. To protect your hearing:
• Limit the amount of time you use headsets or headphones at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. If you continue to have discomfort during or after such use, stop
use and see a physician.
Children
Keep your mobile device and its accessories away from small children. These
products are not toys and may be hazardous to small children. For example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing injury.
• Improperly handled batteries could overheat and cause a burn.
Similar to a computer, if a child does use your mobile device, you may want to monitor their
access to help prevent exposure to inappropriate apps or content.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Symbol
Definition
Do not dispose of your battery or mobile device with your household
waste. See “Recycling” for more information.
Do not use tools.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can
include fueling areas, such as below decks on boats, fuel or chemical transfer or storage
facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal
powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries unless it is a radio product type especially qualified for use in such areas as
“Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas, sparks
can occur and cause an explosion or fire.
Important safety information follows.
RF Energy Operational Precautions
Do not dispose of your battery or mobile device in a fire.
032376o
032375o
Exposure to RF Energy
Definition
Your battery, charger, or mobile device may contain symbols, defined as follows:
032374o
Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country
concerning exposure of human beings to RF energy.
Symbol Key
Symbol
For indoor use only.
Your battery or mobile device may require recycling in accordance with
local laws. Contact your local regulatory authorities for more
information.
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
• When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
• If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not
use a body-worn accessory supplied or approved by Motorola, keep the mobile device and
its antenna at least 2.5 cm (1 inch) from your body when transmitting.
• Using accessories not supplied or approved by Motorola may cause your mobile device to
exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at: www.motorola.com.
59
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it in
flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult your
physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to minimize the potential for
interference.
• Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device. If
you have any questions about using your mobile device with your implantable medical
device, consult your healthcare provider.
Specific Absorption Rate (FCC)
SAR (IEEE)
YOUR MOBILE DEVICE MEETS FCC LIMITS FOR EXPOSURE
TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal
Communications Commission (FCC). These limits include a substantial safety margin
designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
60
Tests for SAR are conducted using standard operating positions with the device transmitting
at its highest certified power level in all tested frequency bands. The highest SAR values
under the FCC guidelines for your device model are listed below:
Head SAR
CDMA 800/1900, UMTS 850/1900/ 2100,
GSM 850/900/1800/1900, Wi-Fi,
Bluetooth
1.58 W/kg
Body-worn SAR
CDMA 800/1900, UMTS 850/1900/ 2100,
GSM 850/900/1800/1900, Wi-Fi,
Bluetooth
0.89 W/kg
During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purposes of system efficiency and to minimize interference on the
network, the operating power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the device, the lower its SAR
value.
Body-worn SAR testing has been carried out using an approved accessory or at a separation
distance of 2.5 cm (1 inch). To meet RF exposure guidelines during body-worn operation, the
device should be in an approved accessory or positioned at least 2.5 cm (1 inch) away from
the body. If you are not using an approved accessory, ensure that whatever product is used is
free of any metal and that it positions the phone at least 2.5 cm (1 inch) away from the body.
If you are interested in further reducing your RF exposure then you can easily do so by limiting
your usage or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at www.motorola.com/rfhealth.
European Union Directives Conformance
Statement
The following CE compliance information is applicable to Motorola mobile devices that carry
one of the following CE marks:
EU Conformance
0168
0168
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
Hereby, Motorola declares that this product is in compliance with:
• The essential requirements and other relevant provisions of Directive 1999/5/EC
• All other relevant EU Directives
0168
Product
Approval
Number
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to
R&TTE Directive) at www.motorola.com/rtte (in English only). To find your DoC, enter
the Product Approval Number from your product’s label in the “Search” bar on the website.
FCC Notice to Users
The following statement applies to all products that bear the FCC logo on the
product label.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
FCC Notice
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in the product specifications available at
www.motorola.com), the following information applies. This equipment has the
capability to operate Wi-Fi in the 5 GHz Unlicensed National Information Infrastructure
(U-NII) band. Because this band is shared with MSS (Mobile Satellite Service), the FCC has
restricted such devices to indoor use only (see 47 CFR 15.407(e)). Since wireless hot spots
operating in this band have the same restriction, outdoor services are not offered.
Nevertheless, please do not operate this device in Wi-Fi mode when outdoors.
Industry Canada Notice to Users
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference that may
cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus
complies with Canadian ICES-003.
Industry Canada Notice
Location Services (GPS & AGPS)
The following information is applicable to Motorola mobile devices that provide location
based (GPS and/or AGPS) functionality.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the Federal
GPS & AGPS
61
Radio Navigation Plan. These changes may affect the performance of location technology on
your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains
information from the cellular network to improve GPS performance. AGPS uses your wireless
service provider's network and therefore airtime, data charges, and/or additional charges
may apply in accordance with your service plan. Contact your wireless service provider for
details.
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with GPS or AGPS technology
also transmit location-based information. Additionally, if you use applications that require
location-based information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties, including your
wireless service provider, applications providers, Motorola, and other third parties providing
services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology
in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and might not work in your area. Therefore:
• Always tell the emergency responder your location to the best of your ability; and
• Remain on the phone for as long as the emergency responder instructs you.
Navigation
The following information is applicable to Motorola mobile devices that provide navigation
features.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay attention to road
conditions, closures, traffic, and all other factors that may impact driving. Always obey
posted road signs.
Navigation
62
Smart Practices While Driving
Check the laws and regulations on the use of mobile devices and their accessories
in the areas where you drive. Always obey them. The use of these devices may be
prohibited or restricted in certain areas—for example, handsfree use only may be
required. Go to www.motorola.com/callsmart (in English only) for more
information.
Your mobile device lets you communicate by voice and data—almost anywhere, anytime,
wherever wireless service is available and safe conditions allow. When driving a car, driving
is your first responsibility. If you choose to use your mobile device while driving, remember
the following tips:
• Get to know your Motorola mobile device and its features such as speed dial,
redial and voice dial. If available, these features help you to place your call without
taking your attention off the road.
• When available, use a handsfree device. If possible, add an additional layer of
convenience to your mobile device with one of the many Motorola Original handsfree
accessories available today.
• Position your mobile device within easy reach. Be able to access your mobile
device without removing your eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voicemail answer it for you.
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving. Jotting down a “to do”
list or going through your address book takes attention away from your primary
responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when your car is not
moving or before pulling into traffic. If you must make a call while moving, dial only a
few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be distracting.
Make people you are talking with aware you are driving and suspend conversations that
can divert your attention away from the road.
• Use your mobile device to call for help. Dial 911 or other local emergency number in
the case of fire, traffic accident, or medical emergencies (wherever wireless phone
service is available).
Driving Safety
• Use your mobile device to help others in emergencies. If you see an auto accident,
crime in progress, or other serious emergency where lives are in danger, call 911 or other
local emergency number (wherever wireless phone service is available), as you would
want others to do for you.
• Call roadside assistance or a special non-emergency wireless assistance
number when necessary. If you see a broken-down vehicle posing no serious hazard, a
broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle
you know to be stolen, call roadside assistance or other special non-emergency wireless
number (wherever wireless phone service is available).
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:
• Monitor access—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Use your device’s security and lock features, where
available.
• Keep software up to date—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.
• Secure Personal Information—Your mobile device can store personal information in
various locations including your SIM card, memory card, and phone memory. Be sure to
remove or clear all personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device, go to
www.motorola.com/support
• Online accounts—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account, and how
to use security features such as remote wipe and device location (where available).
• Applications and updates—Choose your apps and updates carefully, and install from
trusted sources only. Some apps can impact your phone’s performance and/or have
access to private information including account details, call data, location details and
network resources.
• Wireless—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.
Privacy & Data Security
• Location-based information—Location-based information includes information that
can be used to determine the approximate location of a mobile device. Mobile phones
which are connected to a wireless network transmit location-based information. Devices
enabled with GPS or AGPS technology also transmit location-based information.
Additionally, if you use applications that require location-based information (e.g. driving
directions), such applications transmit location-based information. This location-based
information may be shared with third parties, including your wireless service provider,
applications providers, Motorola, and other third parties providing services.
• Other information your device may transmit—Your device may also transmit testing
and other diagnostic (including location-based) information, and other non-personal
information to Motorola or other third-party servers. This information is used to help
improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at [email protected], or contact
your service provider.
Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids. If it does get wet, don’t try to accelerate drying with the use of an
oven or dryer, as this may damage the mobile device.
Use & Care
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures below
0°C (32°F) or above 45°C (113°F).
microwaves
Don’t try to dry your mobile device in a microwave oven.
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate
materials.
63
cleaning solutions
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
Hearing Aid Compatibility with Mobile
Phones
Some Motorola phones are measured for compatibility with hearing aids. If the box for your
particular model has “Rated for Hearing Aids” printed on it, the following explanation
applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are
more immune than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their box or
a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this
mobile phone, use only the original equipment battery model.
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used in
this phone that have not been tested yet for use with hearing aids. It is important to try the
different features of this phone thoroughly and in different locations, using your hearing aid
or cochlear implant, to determine if you hear any interfering noise. Contact your service
provider or Motorola for information on hearing aid compatibility. If you have questions about
return or exchange policies, contact your service provider or phone retailer.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4
is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in
them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing
device manufacturer or hearing health professional may help you find results for your hearing
device. The more immune your hearing aid is, the less likely you are to experience
interference noise from mobile phones.
Hearing Aid Compatibility
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire. These
items should be disposed of in accordance with the national collection and
recycling schemes operated by your local or regional authority. Alternatively, you
may return unwanted mobile devices and electrical accessories to any Motorola
Approved Service Center in your region. Details of Motorola approved national recycling
schemes, and further information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
California Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board
that may contain very small amounts of perchlorate. In such cases, California law requires
the following label:
Perchlorate Material – special handling may apply when the battery is recycled or disposed
of. See www.dtsc.ca.gov/hazardouswaste/perchlorate (in English only).
There is no special handling required by consumers.
Perchlorate Label
64
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
product.
Software Copyright Notice
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
Content Copyright
Open Source Software Information
For instructions on how to obtain a copy of any source code being made publicly available by
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model
number and the software version number.
MOTOROLA MOBILITY, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website opensource.motorola.com (in English only) also contains
information regarding Motorola's use of open source.
Motorola has created the opensource.motorola.com website to serve as a portal for
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright
notices for open source packages used in this Motorola mobile device, please
OSS Information
press Menu Key > Settings > About phone > Legal information > License. In
addition, this Motorola device may include self-contained applications that present
supplemental notices for open source packages used in those applications.
Export Law Assurances
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and
International Trade.
Export Law
Product Registration
Online Product Registration:
www.motorola.com/us/productregistration (in English only)
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola Personal Communications Product you will need to provide a copy of your dated
sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Registration
Motorola Limited Warranty for the United
States and Canada
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its mobile
telephones (“Products”), Motorola-branded or certified accessories sold for use with these
Products (“Accessories”), and Motorola software contained on CD-ROMs or other tangible
media and sold for use with these Products (“Software”) to be free from defects in materials
and workmanship under normal consumer usage for the period(s) outlined below. This limited
warranty is a consumer's exclusive remedy, and applies as follows to new Motorola
Products, Accessories, and Software purchased by consumers in the United States or
Canada, which are accompanied by this written warranty:
65
Products and Accessories
Products Covered
Length of Coverage
Products and Accessories as
defined above, unless otherwise
provided for below.
One (1) year from the date of purchase by the
first consumer purchaser of the product unless
otherwise provided for below.
Decorative Accessories and
Cases. Decorative covers, bezels,
PhoneWrap™ covers and cases.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Monaural Headsets. Ear buds and
boom headsets that transmit mono
sound through a wired connection.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Products and Accessories that
are Repaired or Replaced.
The balance of the original warranty or
for ninety (90) days from the date returned to
the consumer, whichever is longer.
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to
normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage,
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the
Products or Accessories for commercial purposes or subjecting the Product or Accessory to
abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are
excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from
the use of non-Motorola branded or certified Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service centers, are excluded from coverage.
66
Altered Products. Products or Accessories with (a) serial numbers or date tags that have
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c)
mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts,
are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or
Software due to any communication service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from coverage.
Software
Products Covered
Length of Coverage
Software. Applies only to physical defects in the media
that embodies the copy of the software (e.g. CD-ROM, or
floppy disk).
Ninety (90) days from the
date of purchase.
Exclusions (Software)
Software Embodied in Physical Media. No warranty is made that the software will meet
your requirements or will work in combination with any hardware or software applications
provided by third parties, that the operation of the software products will be uninterrupted or
error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in physical
media (e.g. software that is downloaded from the Internet), is provided “as is” and without
warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any
Products, Accessories or Software that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories
or parts. No data, software or applications added to your Product, Accessory or Software,
including but not limited to personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software, and applications, please create a back up prior to
requesting service.
How to Obtain Warranty Service or Other
Information
USA
1-800-734-5870
Canada
1-800-461-4575
TTY
1-888-390-6456
You will receive instructions on how to ship the Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable) and, most importantly; (e) your address
and telephone number.
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR
REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE
OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of incidental
or consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state
or from one jurisdiction to another.
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
Note: Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available
in all areas; additional terms, conditions and/or charges may apply. Contact your service
provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. DROID is a trademark of Lucasfilm Ltd. and its related companies.
Used under license. Google, the Google logo, Google Maps, Google Talk, Google Latitude,
Gmail, YouTube, Picasa, Google Books, Google Docs, Google Goggles, Google Finance,
Google Places, Google Maps Navigation Beta, Google Calendar, Android and Android Market
are trademarks of Google, Inc. All other product or service names are the property of their
respective owners.
© 2011 Motorola Mobility, Inc. All rights reserved.
Caution: Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: DROID2 Global (Motorola A956)
Manual Number: 68016447001-A
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