Tall Freezer

User Manual

GFN 13820 W

GFN 13820 X

EN

Please read this manual first!

Dear Customer,

We hope that your product, which has been produced in a 1st-class manufacturing facility and checked under the most meticulous quality control procedures, will provide you with years of good service.

For this, we recommend you to carefully read the entire manual of your product before using it and keep it at hand for future references.

This manual

• Will help you use your appliance in a fast and safe way.

• Read the manual before installing and operating your product.

• Follow the instructions, especially those for safety.

• Keep the manual in an easily accessible place as you may need it later.

• Also read any other documents provided with this product

Please note that this manual may be valid for other models as well.

Symbols and their descriptions

This instruction manual contains the following symbols:

C

Important information or useful usage tips.

Warning against dangerous conditions for life and property.

B

Warning against electric voltage.

Packaging materials of the product are manufactured from recyclable materials in accordance with our

National Environment Regulations.

www.beko.com

This product was manufactured using the latest technology in environmentally friendly conditions.

Freezer /User Manual

CONTENTS

1 Important instructions for safety and environment 4

1.1 General safety . . . . . . . . . . . . . . . . . . . .4

1.1.1 HCA warning . . . . . . . . . . . . . . . . . . . . .5

1.1.2 For products with a water dispenser . . .5

1.2 Intended use . . . . . . . . . . . . . . . . . . . . . .5

1.3 Children's safety . . . . . . . . . . . . . . . . . . .5

1.4 Compliance with WEEE Directive and

Disposing of the Waste Product: . . . . . .6

1.5 Compliance with RoHS Directive: . . . . . .6

1.6 Package information. . . . . . . . . . . . . . . . .6

2 Your Freezer 7

3 Installation 8

3.1 Appropriate installation location . . . . . .8

3.2 Installing the plastic wedges. . . . . . . . . .8

3.3 Electrical connection. . . . . . . . . . . . . . . .8

3.4 Illumination lamp. . . . . . . . . . . . . . . . . . .9

4 Preparation 10

4.1 Things to be done for energy saving . 10

4.2 Initial use . . . . . . . . . . . . . . . . . . . . . . . 10

5 Operating the product 11

5.1 Indicator panel . . . . . . . . . . . . . . . . . . .11

5.2 Freezing fresh food . . . . . . . . . . . . . . . .13

5.3 Recommendations for preserving the frozen food . . . . . . . . . . . . . . . . . . . . . .14

5.4 Placing the food . . . . . . . . . . . . . . . . . .14

5.5 Deep-freeze information . . . . . . . . . . . .14

6 Maintenance and cleaning 16

6.1 Avoiding bad odours . . . . . . . . . . . . . .16

6.2 Protecting the plastic surfaces . . . . . . .16

7 Troubleshooting 17

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1

Important instructions for safety and environment

This section contains safety instructions that will help protect from risk of personal injury or property damage. Failure to follow these instructions shall void any warranty.

1.1 General safety

• This appliance can be used by children aged from 8 years and above and persons with reduced physical,sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

• Unplug the product if a failure occurs while it is in use.

• If the product has a failure, it should not be operated unless it is repaired by an

Authorised Service Agent. There is the risk of electric shock!

• Connect the product to a grounded outlet protected by a fuse complying with the values in the rating plate. Have the grounding installation made by a qualified electrician. Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.

• Unplug the product when not in use.

• Never wash the product by spreading or pouring water onto it! There is the risk of electric shock!

• Never touch the plug with wet hands!

Never unplug by pulling on the cable, always pull out by grabbing the plug.

• Do not plug the refrigerator if the wall outlet is loose.

• Never connect your refrigerator to electricity-saving devices . Such devices are harmful for the product.

• Unplug the product during installation, maintenance, cleaning and repairing procedures.

• Always have repairs carried out by the Authorised Service Agent. The manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorised persons.

• Do not eat ice cream and ice cubes immediately after you take them out of the freezer compartment! This may cause frostbite in your mouth!

• Do not touch frozen food by hand! It may stick to your hand!

• Do not put bottled and canned liquid beverages in the freezer compartment.

They may burst!

• Never use steam and steam assisted cleaning materials to clean or defrost the refrigerator. Steam will cause short circuit or electric shock since it would get into contact with the electrical parts in the refrigerator!

• Do not use mechanical devices or other methods to accelerate the defrosting process, other than those recommended by the manufacturer.

• Never use the parts on your refrigerator such as the door and drawer as a means of support or step. This will cause the product to tip over or parts of it to get damaged.

• Do not damage the cooling circuit, where the refrigerant is circulating, with drilling or cutting tools. The refrigerant that might blow out when the gas channels of the evaporator, pipe extensions or surface coatings are punctured may cause skin irritations and eye injuries.

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Freezer /User Manual

Important instructions for safety and environment

• Do not cover or block the ventilation holes on the refrigerator with any material.

• Keep beverages with a high alcohol content tightly closed and vertically.

• Do not use flammable sprays near the product since there is the risk of fire or explosion!

• Flammable items or products that contain flammable gases (e.g. spray) as well as the explosive materials should never be kept in the appliance.

• Do not place containers filled with liquid on top of the product. Spilling water on an electrical component may cause electric shocks or risk of fire.

• Do not store products (vaccines, heatsensitive medicines, scientific materials and etc.) that require a precise temperature control in the refrigerator.

• If you will not operate the product for a long period of time, unplug and unload the food in it.

• If the product is equipped with blue light, do not look at the blue light with optical tools.

• Exposing the product to rain, snow, sun and wind is dangerous with respect to electrical safety.

• Do not overload the product. It may fall when the door is opened, and cause injury or damage. Similar problems may occur in case of putting things on top of the product.

• If the product’s door is equipped with a handle, do not pull by the handle when moving the product. The handle may get loosened.

• Pay attention not to have your hand or any part of your body get caught by the moving parts inside the product.

1.1.1 HCA warning

• If the product is equipped with a cooling system containing R600a gas, pay attention not to damage the cooling system and piping during usage and transportation. This gas is flammable.

If the cooling system is damaged, keep the product away from potential sources that can cause the system to catch fire and ventilate the room in which the unit is placed immediately.

C

C

If the product is equipped with a cooling system containing R134a gas, ignore this warning.

You can learn the gas used in production of your product on the rating plate located on the left inner part of it.

A

WARNING: in fire.

Never dispose the product

1.1.2 For products with a water dispenser

• Pressure of water mains should be minimum

1 bar and maximum 8 bars.

• Use only potable water.

1.2 Intended use

• This product has been designed for domestic use. It is not suitable for commercial use and it must not be used out of its intended use.

• Product must be used only for storing food.

• The manufacturer waives any responsibility arisen from incorrect usage or transportation.

1.3

Children's safety

• Packaging materials are dangerous for the children. Keep packaging materials in a safe place away from reach of the children.

• Electrical products are dangerous for the children. Keep children away from the product when it is in use.

• If the product's door is equipped with a lock, keep the keys away from reach of children.

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Important instructions for safety and environment

1.4 Compliance with WEEE

Directive and Disposing of the Waste Product:

This product complies with EU WEEE

Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

1.5 Compliance with

RoHS Directive:

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

1.6 Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment

Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

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2

Your Freezer

1

2

3

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4

1. Control Panel

2. Flap

3. Drawers

4. Adjustable front feet

C Figures in this user manual are schematic and may not match the product exactly. If the subject parts are not included in the product you have purchased, then those parts are valid for other models.

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3

Installation

Refer to the nearest Authorised Service Agent for installation of the product. To make the product ready for use, make sure that the electricity installation is appropriate before calling the Authorised Service Agent. If not, call a qualified electrician to have any necessary arrangements carried out.

C

B

Preparation of the location and electrical installation at the place of installation is under customer's responsibility.

Product must not be plugged in during installation. Otherwise, there is the risk of death or serious injury!

B

WARNING: Installation and electrical connections of the product must be carried out by the Authorised Service

Agent. Manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorised persons.

A

C

WARNING: Prior to installation, visually check if the product has any defects on it. If so, do not have it installed.

Damaged products cause risks for your safety.

Make sure that the power cable is not pinched or crushed while pushing the product into its place after installation or cleaning procedures.

3.1 Appropriate installation location

• Choose a place at where you can access the product comfortably.

• Install the product at least 30 cm away from heat sources such as hobs, ovens, heater cores and stoves and at least 5 cm away from electrical ovens. Product must not be subjected to direct sun light and kept in humid places after installation.

• Appropriate air ventilation must be provided around your product in order to achieve an efficient operation. If the product is to be placed in a recess in the wall, pay attention to leave at least 5 cm distance with the ceiling and side walls.

• Do not place the product on materials such as rugs or carpets.

• Place the product on an even floor surface to prevent jolts.

• Your product can operate in ambient

temperatures between +5°C to +43°C.

3.2 Installing the plastic wedges

Plastic wedges are used to create the distance for the air circulation between the product and the rear wall. Insert the 2 plastic wedges onto the rear ventilation cover as illustrated in the figure. To install the wedges, push and twist a quarter of a turn.

3.3 Electrical connection

Connect the product to a grounded outlet protected by a fuse complying with the values in the rating plate. Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.

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Installation

• Electrical connection must comply with national regulations.

• Power cable plug must be within easy reach after installation.

• The voltage and allowed fuse or breaker protection are specified in the Rating Plate which is affixed to interior of the product.

If the current value of the fuse or breaker in the house does not comply with the value in the rating plate, have a qualified electrician install a suitable fuse.

• The specified voltage must be equal to your mains voltage.

• Do not make connections via extension cables or multi-plugs.

B

B

WARNING: Damaged power cable must be replaced by the Authorised

Service Agents.

WARNING: If the product has a failure, it should not be operated unless it is repaired by the Authorised Service

Agent! There is the risk of electric shock!

3.4 Illumination lamp

Do not attempt to repair yourself but call the

Authorised Service Agent if the LED illumination lamps do not go on or are out of order.

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4

Preparation

4.1 Things to be done for energy saving

A

C

Connecting the product to electric energy saving devices is risky as it may cause damage on the product.

• Do not leave the doors of your Freezer open for a long time.

• Do not put hot food or drinks in your refrigerator.

• Do not overload the Freezer. Cooling capacity will fall when the air circulation inside is hindered.

• Do not place the Freezer in places subject to direct sunlight. Install the product at least

30 cm away from heat sources such as hobs, ovens, heater cores and stoves and at least 5 cm away from electrical ovens.

• Pay attention to store your food in Freezer in closed containers.

• You can load maximum amount of food to the freezer compartment of the Freezer by removing the freezer compartment drawers. Declared energy consumption value of the refrigerator was determined with the freezer compartment drawers removed,except if available bottom drawer and with maximum amount of food loaded.

There is no risk in using a shelf or drawer suitable for the shapes and sizes of the foods to be frozen.

• Thawing frozen food in fridge compartment will both provide energy saving and preserve the food quality.

The ambient temperature of the room where you install the Freezer should at least be -15°C. Operating your

Freezer under colder conditions than this is not recommended.

C

Inside of your Freezer must be cleaned thoroughly.

4.2 Initial use

Before starting to use the product, check that all preparations are made in accordance with the instructions in sections "Important instructions for safety and environment" and

"Installation".

• Clean the interior of the Freezer as recommended in the “Maintenance and cleaning” section. Check that inside of it is dry before operating it.

• Plug the Freezer into the grounded wall outlet. When the door is opened the interior illumination will turn on.

• Run the Freezer without putting any food for 6 hours and do not open its door unless certainly required.

C You will hear a noise when the compressor starts up. The liquids and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.

C

C

Front edges of the Freezer may feel warm. This is normal. These areas are designed to be warm to avoid condensation.

For energy efficiency, it is recommmended to remove top shelf and load food on the shelf below.Net volume of your appliance is declared without top two flaps and the top shelf in place.Place two ice pack ( if provided ) directly on the top of frozen food to be stored on top shelf.

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5

Operating the product

5.1 Indicator panel

9 2 10 6 8 14

4

12

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1 3 5 7 13 11

1.On/Off Function:

This function allows you to make the Fridge turn off when pressed for 3 seconds.The fridge could be turned on by pressing On/Off button for 3 seconds again .

2.On/Off Indicator:

This icon come on when the freezer is turned off. All the other icons turn off.

3.Quick Freeze Function:

Quick Freeze indicator turns on when the

Quick Freeze function is on. Press Quick

Freeze button again to cancel this function.

Quick Freeze indicator will turn off and normal settings will be resumed. Quick Freeze function will be cancelled automatically 3-4 hours later if you do not cancel it manually. If you want to freeze plenty amount food, press

Quick Freeze button before you place the food into the freezer compartment.

4.Quick Freeze Indicator :

This icon comes on when the Quick Freeze function is on.

5.Freezer Set Function:

This function allows you to change the

Freezer compartment temperature setting.

Press this button to set the temperature of the freezer compartment to -18, -19, -20, -21, -22,

-23 and -24, respectively.

6.Freezer Compartment Temperature

Setting Indicator:

Indicates the temperature set for the Freezer

Compartment.

7.Eco Extra Function:

Press the Eco Extra button for 3 seconds to activate Eco Extra Function when going on holday for instance. Freezer will start operating in the most economic mode at around 6 hours later and the economic usage indicator will turn on when the function is active. Press the Eco Extra button for 3 seconds again to deactivate the Eco Extra

Function.

If door is opened within the 6 hours period the

Eco Extra Function will re-set and start again.

C Figures in this user manual are schematic and may not match the product exactly. If the subject parts are not included in the product you have purchased, then those parts are valid for other models.

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Operating the product

8.Eco Extra Indicator:

This icon lights up when this Function is active.

9.High Temperature/Error Warning

Indicator:

This light comes on during high temperature failures and error warnings. If you see this light is on, please check the “Recommended

Solutions for the Problems” part from you manual.

10.Economic Usage Indicator:

This icon comes on when the Freezer

Compartment is set to -18°C which is the most economical set value. Economic Usage

Indicator turns off when the Quick Fridge or

Quick Freeze function is selected.

11.Energy saving Function (Display

Off):

When you press this button, Energy saving icon will light up and Energy Saving Function will be activated. If energy saving function is active, all icons on the display other than energy saving icon will turn off. When the

Energy Saving Function is active, if any button is pressed, Energy Saving Function will be stopped and the icons on display will return to normal.If you press this button again, Energy

Saving icon will turn off and Energy Saving

Function will not be active.

12.Energy Saving Indicator :

This icon (“-“) lights up when the Energy

Saving Function is selected.

13.Key Lock Mode:

Press Key Lock button continuously for 3 seconds. Key lock icon will light up and key lock mode will be activated. Buttons will not function if the Key Lock mode is active. Press

Key Lock button continuously for 3 seconds again. Key lock icon will turn off and the key lock mode will be exited.

14.Key Lock Indicator:

This icon lights up when the Key Lock mode is activated.

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Operating the product

5.2 Freezing fresh food

• Wrap the food or place them in a covered container before putting them in the

Freezer.

• Hot food and beverages must cool down to the room temperature before putting them in the Freezer.

• The food that you want to freeze must be fresh and within use by date.

• Divided the food into portions according to your family’s daily or meal based consumption needs.

• Pack the food in an airtight manner to prevent them from drying even if they are going to be stored for a short time.

• Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odour, oils and acids and they must also be airtight. Moreover, they must be well closed and they must be made from materials that are suitable for deepfreezers.

• Frozen foods must be used immediately after they are thawed and they should never be re-frozen.

• Do not freeze too large quantities of food at one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.

• Placing warm food into the freezer compartment causes the cooling system to operate continuously until the food is frozen solid.

• You can freeze the maximum amount of fresh food at one time which is indicated on rating label of your freezer, by following below steps

- Active”quıck freeze function” at least 24 hour before loading fresh food.

- Put 2 pcs ice packs ( if available ) inside the bottom drawer.

-Place fresh food on the shelves of

2 nd&3rd from the bottom .(maximum capacıty can be achieved by removing the drawers.

Ice Pack

Ice subsitute pack decelerates thawing of stored frozen food in case of blackout or malfunction. Placing the pack directly on top of the food will enable the longest storing period.

Ice substitute pack can also be used to keep food temporarily cold, e.g. in a cooler bag.

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Operating the product

Freezer

Compartment

Setting

-18°C

-20, -24 or

-24°C

Quick Freeze

Explanations

This is the normal recommended setting.

These settings are recommended when the ambient temperature exceeds 30°C.

Use when you wish to freeze your food in a short time. Your

Freezer will return to its previous mode when the process is over.

5.3 Recommendations for preserving the frozen food

• • Frozen food that you have purchased should be stored in accordance with the frozen food manufacturer's instructions for a

( 4 star) frozen food storage compartment.

• Note the following to ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained:

1. Put packets in the freezer as quickly as possible after purchase.

2. Make sure that contents of the package are labelled and dated.

3. Check whether the "Use By" and "Best

Before" dates on the packaging are exceed or not.

5.4 Placing the food

Freezer compartment shelves

Various frozen food such as meat, fish, ice cream, vegetables and etc.

5.5 Deep-freeze information

Food must be frozen as rapidly as possible when they are put in a Freezer in order to keep them in good quality.

It is possible to preserve the food for a long time only at -18°C or lower temperatures.

You can keep the freshness of food for many months (at -18°C or lower temperatures in the deep freeze).

• Materials necessary for packaging:

• Cold resistant adhesive tape

• Self adhesive label

• Rubber rings

• Pen

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Operating the product

5.6 Changing the door opening direction

Door opening direction of your refrigerator

can be changed according to the place you

are using it. If this is necessary, please call your

nearest Authorised Service centre, there will be a charge for door reversal.

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6

Maintenance and cleaning

Service life of the product extends and frequently faced problems decrease if cleaned at regular intervals.

B

WARNING: cleaning it.

Unplug the product before

• Never use gasoline, benzene or similar substances for cleaning purposes.

• Never use any sharp and abrasive tools, soap, household cleaners, detergent and wax polish for cleaning.

• Dissolve one teaspoon of carbonate in half litre of water. Soak a cloth with the solution and wrung it thoroughly. Wipe the interior of the Freezer with this cloth and the dry thoroughly.

• Make sure that no water enters the lamp housing and other electrical items.

• If you will not use the Freezer for a long period of time, unplug it, remove all food inside, clean it and leave the door ajar.

• Check regularly that the door gaskets are clean. If not, clean them.

• To remove door and body shelves, remove all of its contents.

Remove the door shelves by pulling them up. After cleaning, slide them from top to bottom to install.

• Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product.

Chlorine causes corrosion on such metal surfaces

6.1 Avoiding bad odours

Materials that may cause odour are not used in the production of our Freezers. However, due to inappropriate food preserving conditions and not cleaning the inner surface of the Freezers as required can bring forth the problem of odour. Pay attention to following to avoid this problem:

• Keeping the Freezers clean is important.

Food residuals, stains, etc. can cause odour. Therefore, clean the Freezers with

Sodium Bicarbonate dissolved in water every few months.. Never use detergents or soap.

• Keep the food in closed containers.

Microorganisms spreading out from uncovered containers can cause unpleasant odours.

• Never keep the food that have passed the best before dates and spoiled in the

Freezer.

6.2 Protecting the plastic surfaces

Do not put liquid oils or oil-cooked meals in your Freezer in unsealed containers as they damage the plastic surfaces of the Freezer.

If oil is spilled or smeared onto the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

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7

Troubleshooting

Please review this list before calling the service. It will save your time and money. This list includes frequent complaints that are not arising from defective workmanship or material usage.

Some of the features described here may not exist in your product.

The Freezer does not operate.

• The plug is not inserted into the socket correctly. >>> Insert the plug into the socket securely.

• The fuse of the socket which your Freezer is connected to or the main fuse have blown out.

>>> Check the fuse.

Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL and FLEXI ZONE).

• Ambient is very cold. >>> Do not install the Freezer in places where the temperature falls below 10 °C.

• Door has been opened frequently. >>> Do not open and close the door of Freezer frequently.

• Ambient is very humid. >>> Do not install your Freezer into highly humid places.

• Food containing liquid is stored in open containers. >>> Store food with liquid content in closed containers.

• Door of the Freezer is left ajar. >>> Do not leave the doors of your Freezer open for a long time.

• Thermostat is set to a very cold level. >>> Set the thermostat to a suitable level.

Compressor is not running

• Protective thermic of the compressor will blow out during sudden power failures or plugout plug-ins as the refrigerant pressure in the cooling system of the Freezer has not been balanced yet. The Freezer will start running approximately after 6 minutes. Please call the

Authorised Service Agent if the Freezer does not start at the end of this period.

• The fridge is in defrost cycle. >>> This is normal for a full-automatically defrosting Freezer. Defrosting cycle occurs periodically.

• The Freezer is not plugged into the socket. >>> Make sure that the plug is fit into the socket.

• Temperature settings are not made correctly. >>> Select the suitable temperature value.

• There is a power outage. >>> Freezer returns to normal operation when the power restores.

The operation noise increases when the Freezer is running.

• The operating performance of the Freezer may change due to the changes in the ambient temperature. It is normal and not a fault.

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Troubleshooting

The Freezer is running frequently or for a long time.

• New product may be bigger than your previous one. Larger Freezer operate for a longer period of time.

• The room temperature may be high. >>> It is normal that the product operates for longer periods in hot ambient.

• The Freezer might be plugged in recently or might be loaded with food. >>> When the Freezer is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal.

• Large amounts of hot food might be put in the Freezer recently. >>> Do not put hot food into the

Freezer.

• Doors might be opened frequently or left ajar for a long time. >>> The warm air that has entered into the Freezer causes the Freezer to run for longer periods. Do not open the doors frequently.

• Freezer or fridge compartment door might be left ajar. >>> Check if the doors are closed completely.

• The Freezer is adjusted to a very low temperature. >>> Adjust the Freezer temperature to a warmer degree and wait until the temperature is achieved.

• Door seal of the fridge or freezer may be soiled, worn out, broken or not properly seated.

>>> Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time in order to maintain the current temperature.

Freezer temperature is very low while the fridge temperature is sufficient.

• The freezer temperature is adjusted to a very low value. >>> Adjust the freezer temperature to a warmer degree and check .

Fridge temperature is very low while the freezer temperature is sufficient.

• The fridge temperature is adjusted to a very low value. >>> Adjust the fridge temperature to a warmer degree and check.

Food kept in the fridge compartment drawers is frozen.

• The fridge temperature is adjusted to a very high value. >>> Adjust the fridge temperature to a lower value and check.

Temperature in the fridge or freezer is very high.

• The fridge temperature is adjusted to a very high value. >>> Fridge compartment temperature setting has an effect on the temperature of the freezer. Change the temperatures of the fridge or freezer and wait until the relevant compartments attain a sufficient temperature.

• Doors are opened frequently or left ajar for a long time. >>> Do not open the doors frequently.

• Door is ajar. >>> Close the door completely.

• The Freezer is plugged in or loaded with food recently. >>> This is normal. When the Freezer is plugged in or loaded with food recently, it will take longer for it to attain the set temperature.

• Large amounts of hot food might be put in the refrigerator recently. >>> Do not put hot food into the Freezer.

Vibrations or noise.

• The floor is not level or stable. >>> If the Freezer rocks when moved slowly, balance it by adjusting its feet. Also make sure that the floor is strong enough to carry the Freezer, and level.

• The items put onto the Freezer may cause noise. >>> Remove the items on top of the Freezer.

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Troubleshooting

There are noises coming from the Freezer like liquid flowing, spraying, etc.

• Liquid and gas flows occur in accordance with the operating principles of your Freezer.

>>> It is normal and not a fault.

Whistle comes from the Freezer.

• Fans are used in order to cool the Freezer. It is normal and not a fault.

Condensation on the inner walls of Freezer.

• Hot and humid weather increases icing and condensation. It is normal and not a fault.

• Doors are opened frequently or left ajar for a long time. >>> Do not open the doors frequently.

Close them if they are open.

• Door is ajar. >>> Close the door completely.

Humidity occurs on the outside of the Freezer or between the doors.

• There might be humidity in the air; this is quite normal in humid weather. >>> When the humidity is less, condensation will disappear.

Bad odour inside the Freezer.

• No regular cleaning is performed. >>> Clean the inside of the Freezer regularly with a sponge, lukewarm water or carbonate dissolved in water.

• Some containers or package materials may cause the smell. >>> Use a different container or different brand packaging material.

• Food is put into the Freezer in uncovered containers. >>> Keep the food in closed containers.

Microorganisms spreading out from uncovered containers can cause unpleasant odours.

• Remove the foods that have expired best before dates and spoiled from the Freezer.

The door is not closing.

• Food packages are preventing the door from closing. >>> Replace the packages that are obstructing the door.

• The Freezer is not completely even on the floor. >>> Adjust the feet to balance the refrigerator.

• The floor is not level or strong. >>> Also make sure that the floor is level and strong enough to carry the refrigerator.

Crispers are stuck.

• The food is touching the ceiling of the drawer. >>> Rearrange food in the drawer.

A WARNING: If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional product yourself.

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GUARANTEE DETAILS

Your new Grundıg product is guaranteed against the cost of breakdown repair for

5 years from the date of the original purchase.

What is covered?

• Repairs necessary as a result of faulty materials, defective components or manufacturing defect.

• The cost of functional replacement parts, but excluding consumable items.

• The labour costs of a Grundıg approved repairer to carry out the repair.

What is not covered?

• Transit, delivery or accidental damage or misuse and abuse.

• Cabinet or appearance parts, including control knobs, flaps, handles or container lids.

• Accessories or consumable items including but not limited to, ice trays, scrapers, cutlery baskets, filters and light bulbs.

• Repairs required as a result of unauthorised repair or inexpert installation that fails to meet the requirements contained in the user instruction book.

• Repairs to products used on commercial or non-residential household premises.

• Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is often included within your household contents insurance policy, or may be available separately from your retailer).

Important notes.

• Your Grundıg product is designed and built for domestic household use only.

• The guarantee will be void if the product is installed or used in commercial or non-residential domestic household premises.

• The product must be correctly installed, located and operated in accordance with the instructions contained in the User Instructions Booklet provided.

• Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing Machines, Dishwashers and Electric Cookers

 

• Gas Cookers must only be installed by a  Gas Safe (or BORD GAIS) registered

Gas Installer.

• The guarantee is given only within the boundaries of the United Kingdom and the Republic of Ireland.

• The guarantee is applicable only to new products and is not transferable if the product is resold.

• Grundıg disclaims any liability for incidental or consequential damages.

The guarantee does not in anyway diminish your statutory or legal rights.

 

Grundig

Grundig website www.grundig.co.uk

[email protected]

1 Greenhill Crescent

Watford

Hertfordshire

WD18 8QU

Tel: 0845 6004911

Fax: 0845 6004922

Grundig

Grundig website www.grundig.co.uk

[email protected]

1 Greenhill Crescent

Watford

Hertfordshire

WD18 8QU

Tel: 0845 6004911

Fax: 0845 6004922

57 3401 0000/ AC