Manual - US Appliance
Use and C are Manual
Distinctive Series Cooktop
For use with models DRT304S and DRT366S
Style varies, model DRT366S shown
Ta b l e
of
Contents
Important Safety Instructions.............................................. 1-3
Getting to Know Your Cooktop. ........................................... 4
Setting Up Your Cooktop...................................................... 5
Operating Your Cooktop.................................................... 6-7
Care and Cleaning.......................................................... 8-10
Accessories and Replacement Parts ....................................... 10
Before You Call For Service ................................................ 11
Warranty and Service......................................................... 12
Warranty Card......................................................Back Cover
Part No. 106521 Rev. B
© 2009 Dacor, all rights reserved
Important Safety Instructions
Installer: Leave these instructions with the appliance.
Important Information About
Safety Instructions
Consumer: Read this use and care manual completely before using this appliance. Save it for future
reference. It contains important use and care information. Keep your sales receipt or canceled check
in a safe place. Proof of original purchase date is
required for warranty service.
The Important Safety Instructions and warnings in this manual are not meant to cover all possible problems and situations that can occur. Use
common sense and caution when installing, maintaining or operating this or any other appliance.
For service and warranty information, see
page 12.
Always contact the Dacor Customer Service Team
about problems or situations that you do not understand.
If you have any questions, call:
Dacor Customer Service
Safety Symbols and Labels
(800) 793-0093 (U.S.A. and Canada)
Monday — Friday 6:00 a.m. to 5:00 p.m. Pacific Time
Web site: www.Dacor.com
DANGER
Have the complete model and serial number identification of your cooktop ready. Record these numbers
below for easy access. The numbers are found on a
label on the under side of the chassis.
Immediate hazards that WILL result in severe personal
injury or death.
Model number ______________________________
Hazards or unsafe practices that COULD result in severe
personal injury or death.
WARNING
Serial number ______________________________
CAUTION
Date of purchase____________________________
Hazards or unsafe practices that COULD result in minor
personal injury or property damage.
Since Dacor continuously improves the quality and
performance of our products, we may need to make
changes to the appliance without updating this
manual.
IMPORTANT: If you smell gas:
DANGER
• Do not use or light any appliance.
• Do not touch any electrical switch or use any electrical devices including the telephone in your building.
• From a neighbor’s phone, immediately call the gas supplier. Follow the gas supplier’s instructions.
• If you cannot contact the gas supplier, call the fire department.
IMPORTANT: To avoid the possibility of explosion or fire, do not store or use combustible, flammable or explosive
vapors and liquids (such as gasoline) in the vicinity of this or any other appliance. Also keep items that could explode,
such as aerosol cans away from the cooktop. Do not store flammable or explosive materials in adjacent cabinets or
areas.
CALIFORNIA PROPOSITION 65 WARNING
WARNING
The burning of gas cooking fuel generates some
by-products that are on the list of substances which
are known by the State of California to cause cancer or
reproductive harm. California law requires businesses
to warn customers of potential exposure to such
substances. To minimize exposure to these substances,
always operate this unit according to the use and care
manual, ensuring you provide good ventilation when
cooking with gas.
NEVER use this appliance as a space heater to heat or
warm the room. Doing so may result in carbon monoxide
poisoning and overheating of the appliance.
WARNING
NEVER cover any slots, holes or passages on the
cooktop or cooktop chassis. Doing so blocks air flow
through the cooktop and may cause carbon monoxide
poisoning. Aluminum foil linings may also trap heat,
causing a fire hazard. Keep all slots clear of grease and
grime.
READ AND SAVE
THESE INSTRUCTIONS
1
Important Safety Instructions
General Safety Precautions
To reduce the risk of fire, electric shock, serious injury or death when using your cooktop, follow basic
safety precautions, including the following:
WARNING
WARNING
• Do not heat unopened food containers such as baby
food jars and cans. Pressure build up may cause the
container to burst and cause injury.
• If you receive a damaged product, immediately contact
your dealer or builder. Do not install or use a damaged
appliance.
• Do not cover the burners and grates with anything
except properly selected utensils. Decorative covers
may cause a fire hazard or damage to the cooktop if a
burner is accidentally turned on with the cover in place.
• Installations with less than 2 1/2” (64 mm) from the
rear of the cooktop to a combustible vertical surface
must use Dacor backguard model AEB3009, AEB3012,
(for model DRT304S) AEB3609, AEB3612 (for model
DRT366S) or a non-combustible material.
• Clean the cooktop thoroughly before operating it for
the first time.
• Make sure that the cooktop has been properly installed
and grounded by a qualified installer according to
the accompanying installation instructions. Have the
installer show you the location of the gas shut off valve
and the power cord so that you know where and how
to turn off the gas supply and disconnect power to the
cooktop.
• Clean and maintain the cooktop regularly as instructed
in this manual. Keep the entire cooktop, ventilation
filters and ventilation hoods free of grease that could
catch fire.
• Keep flammable items, such as paper, cardboard,
plastic and cloth away from the burners and other
hot surfaces. Do not allow pot holders to touch hot
surfaces or gas burners.
• Do not install, repair or replace any part of the cooktop
unless specifically recommended in the literature
accompanying it. A qualified service technician should
perform all other service.
• Do not wear loose or hanging apparel while using the
cooktop. Do not allow clothing to come into contact
with the cooktop and surrounding areas during and
immediately after use.
• Do not tamper with the controls. Do not adjust or alter
any part of the cooktop unless specifically instructed to
do so in these instructions.
• Do not use towels or bulky cloth as pot holders.
• Before performing any type of service, make sure that
the gas supply is turned off and the power cord to the
cooktop is disconnected.
• Do not hang flammable or heat sensitive objects over
the cooktop.
• If the cooktop is near a window, do not use long
curtains as window treatment. The curtains could blow
over the cooktop and create a fire hazard.
• Only use this cooktop for cooking tasks expected of
a home appliance as outlined in this manual. This
cooktop is not intended for commercial use.
• To avoid the possibility of fire, do not leave the cooktop
unattended when in use.
• DO NOT TOUCH THE SURFACES OF THE
COOKTOP DURING OR IMMEDIATELY AFTER
USE. After use, make sure these surfaces have had
sufficient time to cool before touching them.
• Use cookware only for its intended purpose. Check
the manufacture’s recommendations before use to
determine if a utensil is suitable for use on a cooktop.
Certain types of glass, ceramic and earthenware are
not suitable for use on a cooktop. Personal injury or
damage may result from improper cookware use.
• Make sure individuals who use the cooktop are able to
operate it properly.
• Never allow anyone, including children to sit, stand or
climb on any part of the cooktop. Doing so may cause
damage, serious injury or death. Do not leave children
alone or unattended in the area around the cooktop.
Do not allow children to play with the controls or touch
other parts of the cooktop.
• Do not store items of interest to children on top of or
above the cooktop. Children could be burned or injured
while climbing on the appliance.
• Select cookware carefully. Use utensils of the proper
size, material and construction for the particular type
of cooking being done. Utensils need to be large
enough to contain the desired quantity of food without
boil-overs or spill-overs. Choose pans with easy to
hold handles that will stay cool while cooking. Do not
use utensils with loose handles. Avoid using pans that
are too heavy to lift safely.
• Do not attempt to use this appliance in the event of a
power failure. If a power failure occurs while operating
the cooktop, turn all control knobs to the OFF position.
• Use extreme caution if adding water to food on a
hot cooktop. The steam can cause serious burns or
scalds.
2
Important Safety Instructions
WARNING
WARNING
• Make sure that all the cooktop parts are dry before
lighting a burner.
TO REDUCE THE RISK OF INJURY TO PERSONS IN
THE EVENT OF A RANGE TOP GREASE FIRE:
• Turn the knobs to the OFF position prior to removing
them from the valve stems.
a.SMOTHER FLAMES with a close-fitting lid, cookie
sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do not
go out immediately, EVACUATE AND CALL THE FIRE
DEPARTMENT.
• The cooktop should never be operated without the
knobs and trim rings in place.
• Use only dry pot holders when removing food and
cookware from the cooktop. Wet pot holders can
cause steam burns.
b.NEVER PICK UP A FLAMING PAN - you may be
burned.
c. DO NOT USE WATER, including wet dish cloths or
towels - a violent steam explosion may result.
• Non-stick coatings, when heated, can be harmful to
birds. Remove birds to a separate, well-ventilated
room during cooking.
d.Use a fire extinguisher ONLY if:
• When deep fat frying:
◊ You have a Class ABC extinguisher, and you
already know how to operate it.
◊ Be certain that the pan is large enough to contain
the desired volume of food without overflow caused
by the bubbling of the fat. Never leave a deep fat
fryer unattended.
◊ The fire is small and contained in the area where it
started.
◊ The fire department is being called.
◊ Avoid frying moist or frost-covered foods. Foods
with high water content may cause spattering or
spilling of the hot fat.
◊ You can fight the fire with your back to an exit.
CAUTION
◊ Heat fat slowly, and stir together any combination
of oils and fats prior to applying heat. Utilize a deep
fat frying thermometer to avoid heating the fat to
temperatures above the flash point.
• Do not allow acids (citrus juices, tomato sauces, etc.)
to remain on the cooktop’s surfaces. The porcelain
finish may stain.
• This appliance is equipped with a three prong
grounding plug for your protection against possible
electric shock hazards. If only a two prong outlet is
available, it is the customer’s responsibility to have
it replaced with a dedicated, grounded, three prong
electrical outlet by a licensed electrician. Do not under
any circumstances:
• Never use the cooktop surface as a cutting board.
• Do not try to remove heavy spills with a sharp object
such as a knife or metal spatula. Sharp objects may
scratch the cooktop’s surfaces.
• Do not expose the knobs or trim rings to direct flame,
hot utensils or other sources of heat.
◊ Cut or remove the third (ground) prong from the
power cord.
◊ Use an adapter plug.
◊ Use an extension cord.
◊ Use a power cord that is frayed or damaged.
◊ Plug the cooktop into an electrical outlet with a
ground fault interrupter (GFI).
Power cord with three
prong grounding plug
Three prong
electrical outlet
3
Getting to Know Your Cooktop
Parts of the Cooktop
Burner Locations
Burners: The cooktop’s flame-less ignition system
generates a spark that lights the burner when you
turn the knob to HIGH. See the diagrams on the
right for the size and location of the different burner
types.
Long Life Grates: The porcelain coated cast iron
grates support the cooking utensils during cooking.
They are removable to allow the area below and
around the burners to be cleaned easily. The size
and location of each grate depends on the model of
the cooktop.
A Standard Burner: 1300 - 9500 BTU
B Standard Burner: 1700 - 15000 BTU
C SimmerSear Burner: 800 - 18000 BTU
Spill Trays: The spill trays catch any food that falls
through the cooktop grates.
Burner Control Knobs: Use the knobs to turn on
the burners and adjust the flame size. An indicator
next to each knob lights when the burner control is
on.
Trim Rings: Located behind each knob. They prevent liquids from getting into the cooktop’s internal
parts.
Grate
Spill tray
Burner
Burner
control knob
Model DRT304S - 4 burners
Model DRT366S
shown
Trim ring
Special Cooktop Features
Perma-Flame™: The Perma-Flame instant
re-ignition feature automatically re-lights a burner
quickly if it goes out. With Perma-Flame, your cooking experience is uninterrupted because the flame is
re-ignited at the same level as when it went out.
Model DRT366S - 6 burners
Smart Flame™ Technology: All burners are
equipped with Dacor’s Smart Flame technology. It
reduces the temperature under the fingers of the
porcelain-coated cast iron grates. Smart-Flame
extends grate life and protects the finish.
SimmerSear™ Burners: Dacor’s exclusive precision burner control system. SimmerSear burners
have a wider range of heat settings than the standard burners. The wider range allows you precise
heat control from simmer to sear (high).
4
Setting Up Your Cooktop
Grate and Knob Installation
Burner and Grate Assembly
1. Gently set the grates
on top of the spill
tray. Put the legs
of each grate into
the corresponding
dimples. On model
DRT366S, the middle
grate is smaller than
the other two.
WARNING
Assemble the burners and grates only when the cooktop
is cool.
Remove the burner rings, burner caps and grates
from their shipping packages.
SimmerSear Burner Assembly
2. Attach the SimmerSear burner
knobs A as shown
below. The SimmerSear knobs have
a wider space between the large flame icon
and the simmer icon than the standard burner
knobs. Align the “D-shaped” opening on the back
of each knob with the end of the valve shaft.
Carefully push each knob on until it stops.
1. Install the SimmerSear burner ring(s) on top
of the SimmerSear burner base(s). Line up the
indentations on the bottom of the burner ring
with the pins on the top of the burner base.
2. Set the outer SimmerSear burner cap(s) on top
of the burner ring(s). Make sure the burner ring
is centered on top.
3. Set the inner SimmerSear burner cap(s) on the
center of the dual burner base(s). Line up the
ridge on the bottom of the cap with the pins on
the center of the burner base.
3. Attach the remaining knobs which operate the
standard burners B .
Standard Burner Assembly
A
1. Install the standard burner rings on the standard burner bases. Put the hole on the edge of
each ring over the igniter. Center the tabs on the
bottom of each ring in the hole in the center of
each base.
SimmerSear Knobs
2. Install all the standard burner caps. The ridge on
the bottom of each cap must surround the top of
each ring.
Ridge on bottom of
inner burner cap
Standard Knobs
Ridge on bottom
of burner cap
Igniter
hole
Burner
ring
B
Outer burner
cap
B
A
B
Burner
ring
Igniter on
burner base
B
A
B
Pin on burner base
Standard Burner
Assembly
B
DRT304S Knob
Placement
DRT366S Knob
Placement
SimmerSear
Burner Assembly
5
B
A
B
Operating Your Cooktop
Selecting the Cookware
Lighting a Burner
WARNING
WARNING
• To avoid burns and scalding, always turn pan handles
to a position where they cannot be easily hit. Also,
handles should not extend over adjacent burners.
Always set utensils gently onto the grates and center
them so that they are well-balanced.
• To avoid the chance of fire, explosion or carbon
monoxide poisoning, do not attempt to use your
cooktop without the burners completely and properly
assembled (see page 5). The burner rings spread the
flame evenly around the burner cap. The burner rings
must be properly seated for proper burner lighting and
operation.
• Do not drag cookware across the grates. Sliding may
damage the finish. Lift utensils to reposition them. Do
not drop them on the grate.
• In the interest of safety, always light the burner before
putting the cooking utensil on the grate. Turn the
burner knob to the OFF position before removing the
utensil. Always check the position of the control knobs
to make sure the cooktop is off when you are finished
cooking.
• Cookware with rough bottoms can cause permanent
damage to the coated surfaces on the grates.
• To avoid burns or a fire hazard, reduce the flame level
if it extends beyond the bottom of the utensil. Flames
extending up the sides are potentially dangerous.
• Do not turn the knob farther than the HIGH position
until lit. Doing so may result in a burst of flame that
could cause burns or damage to the surrounding area.
• Do not touch any part of the burner while the igniter is
sparking. An electrical shock could result.
• Never light the burners with a match or other open
flame.
For overall safety and best cooktop performance,
select the correct cooking utensil for the food being
cooked. Improperly selected cooking utensils will
not cook evenly or efficiently.
• Always check to make sure all control knobs are in the
OFF position when you are finished cooking.
• If the gas does not ignite after four seconds or if the
flame goes out and gas escapes when attempting to
light a burner, turn the knob to the OFF position. Open
a window and allow at least five minutes for the gas to
dissipate. Then, repeat the lighting procedure.
Use cookware that:
• Has flat, smooth bottoms.
• Is well balanced.
Each burner control knob has a small diagram next to it with an indicator light that
tells you which burner it operates.
• Has tight fitting lids to keep heat, odors and
steam in.
1. To light a burner, push in gently on the knob and
turn it counter-clockwise to the HIGH position.
The igniter will spark (click) repeatedly until the
gas ignites. The burner should light within four
seconds.
IMPORTANT: Avoid spills as much as possible.
The porcelain surfaces of the grates, spill trays and
burner caps are acid-resistant but not acid-proof.
Some foods can cause permanent damage if allowed
to remain on porcelain surfaces.
Burner knob settings
OFF
6
HIGH
LOW
Operating Your Cooktop
2. Once the burner is lit, set the flame height to the
desired level by rotating the control knob further
counterclockwise, then place the utensil on the
grate.
Cooking Tips
IMPORTANT:
• Reduce the flame height to the minimum level
necessary to perform the desired cooking process. Food cooks just as quickly at a gentle boil
as it does at a vigorous, rolling boil. A higher boil
than is necessary wastes energy, cooks away
moisture and causes a loss in food flavor and
nutrients.
For superior cooking performance and to save
energy:
• The flame should burn evenly around the perimeter of the burner, except underneath each grate
support finger, where the flame height is reduced
by Dacor’s Smart-Flame feature. A normal flame
is steady and blue in color. Foreign material in
the gas line, especially in new construction, may
cause an orange flame during initial operation.
The orange color will disappear with further use.
Small yellow tips on the ends of the flames are
normal when using LP gas.
• Dacor’s SimmerSear feature allows you precision
control of the flame. The larger the burner size,
the wider the range of control. See page 4 for
the heat ranges of the different burners.
• Use low or medium flame heights when cooking in utensils made of materials that are poor
conductors of heat, such as glass, ceramic and
cast iron. Reduce the flame height until it covers
approximately 1/3 of the utensil diameter to
ensure even heating and reduce scorching.
• If the flame is not even around the edge of the
burner, wait for the cooktop to cool and check to
make sure the burner is assembled properly (see
page 5).
• When the cooktop is cool the igniter may continue to spark if the control knob is set to the
LOW position. The burner will stop sparking
when warm. The tendency to spark when cold
can be reduced by operating the burner at a
higher flame setting for about 60 seconds. After
60 seconds, lower the flame to cook. The burner
will also warm up faster if a utensil is placed on
the grate. The igniter will also spark automatically if the flame is distorted by a draft or by
the household ventilation system. Eliminate any
drafts or reduce the ventilation blower speed to
reduce this type of problem.
• Minimize the amount of liquid or fat to reduce
cooking times.
• Use a timer rather than repeatedly removing the
lid to check food. Doing so will decrease cooking
time and save energy.
• Thaw foods prior to cooking to reduce cooking
time.
• To keep the burners operating properly, keep the
burner igniters, burner rings and burner caps
clean and dry. See Care and Cleaning starting
on page 8. Dirty or wet igniters will result in constant sparking, even if there is a flame present.
7
Care and Cleaning
WARNING
• Clean only the parts of the cooktop listed in this manual. Clean them only in the manner specified.
• To avoid dangerous fumes or damage to your cooktop’s surfaces and accessories, use only the types of cleaning
solutions specified in this manual.
• To avoid electrical shock or burns, turn off the burners and make sure that all parts are cool before cleaning. DO NOT
turn the burners on during cleaning.
• Do not use a steam cleaner to clean the cooktop. Steam could penetrate the electrical components and cause a short
circuit. After cleaning the burners, reassemble all of the burner parts before attempting to operate the cooktop.
• After cleaning the burners, always dry and reassemble the cooktop parts completely before use. See page 5.
caution
• Do not try to remove heavy spills with a sharp object such as a knife or metal spatula. Sharp objects may scratch
your cooktop’s surfaces.
• To prevent damage, do not use abrasive or corrosive cleaners or applicators such as steel wool or scouring pads,
on any part of the cooktop unless instructed to do so. Use only a sponge, soft cloth, fibrous or plastic brush or nylon
cleaning pad for cleaning the surfaces of your cooktop.
• Do not remove the trim rings from the cooktop. Clean only the outside edges of the trim rings. If you get moisture
inside the trim rings damage to the cooktop may occur.
• Do not soak the knobs in water or put them in the dishwasher.
• Installing the cooktop knobs in the wrong position may result in damage to the optional cooktop griddle or grill. Two
of the knobs that come with the griddle/grill kit are marked with the maximum griddle settings. See the griddle or grill
instructions.
Cleaning the Cooktop
To keep the cooktop looking and operating its best,
clean it after every use. Also, quickly wipe up spills
that occur while cooking. Be careful not to touch any
hot areas. Spills that remain on hot burner parts
will be very difficult to clean, especially if allowed to
burn on. Certain types of food, such as tomatoes,
citrus juices, vinegar, alcohol and milk can damage
the finishes if you allow them to stand for any
length of time.
IMPORTANT: The cooktop is exposed to extremely
high temperatures. The grates are under high stress
when hot utensils are placed on them. Also, the
cooktop parts are occasionally exposed to acidic
food spill-overs. These severe operating conditions,
cause the porcelain enamel parts on your cooktop
to undergo a change in appearance over time. If
you care for and clean these parts carefully, you will
slow down, but not eliminate, the aging process.
Cooktop Disassembly
1. For safety, disconnect the cooktop power cord
from the electrical outlet prior to cleaning.
2. When the appliance is cool, remove the grates
from the top of the cooktop.
3. Disassemble the burners. Lift the burner caps
and burner rings off of the burners.
8
Care and Cleaning
Grates, Spill Trays and WOK Ring
Burner Components and Igniters
caution
caution
Do not clean the cooktop grates, burner parts or WOK
ring in a dishwasher. They will be damaged.
Use care while cleaning the igniters. The porcelain is
fragile and can crack or break.
The grates, the spill tray and optional WOK ring are
coated with a porcelain finish.
IMPORTANT: The igniters may not spark or work
properly if the burner parts or the igniters themselves are not clean and dry.
• For everyday cleaning,
use a soft cloth or nonabrasive pad with warm
soapy water to clean all
of the porcelain parts.
After disassembling the burners, check for any dirt
or grime deposited on the individual parts, including
the igniters.
1. Use a firm toothbrush to clean completely
around the igniter, including all of the metal
top and porcelain base. Use care while cleaning
because the porcelain is fragile and can crack or
break. Do not use water to clean the igniters. If
necessary, use a small amount of rubbing alcohol to help dissolve grime.
• If necessary, tough
stains may be removed
by applying full-strength sprays such as Simple
Green™, Ajax™ All-Purpose Cleaner or Formula
409™. To minimize wear, use the mildest cleaner
needed to get the surface clean.
• For extremely stubborn stains, you may use a
mildly abrasive cleaner or applicator, such as
Soft Scrub™, Bon Ami™, S.O.S.® pads or other
soap-filled steel wool pads. Use these cleaners
with extreme care and only on occasion. Extensive use of these types of abrasives will eventually damage the porcelain enamel.
2. Examine the burner rings. Remove anything
stuck in the holes with a straightened paper
clip, wire or needle. Be careful not to scratch or
damage the ring and head. Do not distort the
shape of the burner ring holes.
3. Clean all of the burner parts, including the
burner bases, with window cleaner or rubbing alcohol. Use a cleaning brush with plastic
bristles or a firm tooth brush. When done, rinse
the parts well with clean water. Dry all the parts
thoroughly before re-assembling them.
Stainless Steel Surfaces
4. Reassemble the cooktop according to the burner
and grate assembly instructions on page 5.
Test the burners after reassembling them. If
the flame is uneven, be sure that all the burner
parts are properly positioned, then check for any
remaining dirt or grime on the burner parts or
igniter. If erratic sparking (clicking) is still present, make sure the igniter is completely dry. If
the unit still exhibits problems after drying, call
your local Dacor Authorized Service Agent.
• Use the included Dacor Stainless Steel Cleaner
on the stainless steel surfaces. Use it according
to the directions on the package. See page 10
for reorder information.
caution
Always wipe stainless steel (silver colored) surfaces with
the grain. To prevent scratching, do not use abrasive
cleaners or scrubbers on stainless steel surfaces.
• You may also clean stainless steel surfaces with
a mild solution of detergent and warm water.
Rinse and dry with a soft, lint-free cloth.
Brass, Chrome and Copper Surfaces
Inner
burner cap
Outer
burner cap
Burner ring
Burner base
SimmerSear Burner
caution
To prevent scratching, do not use abrasive cleaners or
scrubbers on metal surfaces.
Burner cap
Using a soft cloth, clean metal surfaces with a mild
solution of detergent and warm water. Rinse and dry
with a soft, lint-free cloth.
Burner ring
Burner base
Standard Burner
9
Continued...
Care and Cleaning
• Wash the knobs regularly with a solution of
warm soapy water. Dacor recommends hand
dishwashing liquid.
Cleaning the Cooktop (continued)
Knobs and Trim Rings
• Clean the outside edges of the trim rings while
the knobs are removed. Do not remove the trim
rings. Wipe them with a soft damp rag. Use caution to avoid getting moisture into the control
panel behind the trim rings.
warning
Never block the holes in the control panel behind the
knobs. Doing so will impair the flow of combustion air
and adversely affect burner operation, possibly creating a
hazardous condition.
• Replace the knobs according to the directions
on page 5. Be sure to install the knobs in their
proper positions.
To prevent damage, do not expose the knobs to direct
flame, hot utensils or other sources of heat.
• Turn the knobs to the off position before removing them for cleaning or replacement.
• To remove the knobs, gently grasp each knob
and pull straight out, off of the valve shaft.
Accessories and Replacement Parts
Description
Dacor Part Number
Dacor Stainless Steel Cleaner
A302
Wok ring
AWR4
Griddle for model DRT304S
ADRT14
Grill for model DRT304S
AGDRT14
Griddle for model DRT366S
ADRT12
Grill for model DRT366S
AGDRT12
9 inch backguard, model DRT304S
AEB3009
9 inch backguard, model DRT366S
AEB3609
12 inch backguard, model DRT304S
AEB3012
12 inch backguard, model DRT366S
AEB3612
10” grate (center grate, for model DRT366S only, 1 used per unit)
700037
12” grate (right and left grate, for model DRT366S only, 2 used per unit)
701196
14” grate (for model DRT304S only, 2 used per unit)
101524
To order parts and accessories, contact your Dacor dealer or visit www.everythingdacor.com.
10
Before You Call for Service
Problem Solution Guide
Problem
Nothing works.
May Be Caused By
What to Do
Cooktop not connected to electrical power.
Check to make sure power cord is connected to electrical outlet.
Power to electrical outlet is off.
Turn on power at circuit breaker or fuse
box. Check for tripped breaker or blown
fuse.
Power outage.
Contact power company.
Igniters do not spark (no
clicking sound).
Power not supplied to unit.
See Nothing Works above.
Wet or dirty igniter(s).
Clean and dry igniter and burner assembly according to Care and Cleaning
section.
No flame.
Igniter(s) not working.
See Igniters do not spark above.
Wet or dirty igniter(s).
Clean and dry according to Care and
Cleaning section.
Gas is turned off.
Make sure the gas supply valve is in the
on position.
Gas supply interrupted.
Contact gas company.
Air intake holes obstructed.
Check to make sure air holes above knobs
are not blocked.
Low gas pressure.
Contact gas company to have pressure
tested.
Burner goes out at low setting.
Flame is distorted, yellow or Burner parts are dirty or
very large.
clogged.
Igniter continues to spark
(click) after flame ignites.
Clean and dry according to Care and
Cleaning section.
Burner parts are not properly
positioned.
Make sure burner is assembled according
to the Setting Up Your Cooktop section.
Cooktop set up to use a different type of gas (Natural or LP)
or set up for different altitude.
Have a qualified service technician check
to make sure that the cooktop is set up
for the type of gas and the correct altitude.
Gas regulator is not installed or
faulty.
Have a qualified service technician check
the gas regulator.
Burner is cold.
Burners may continue to spark for up to
60 seconds when cold and set to low. See
Operating Your Cooktop section for
more information on how to minimize.
Flame distorted by air draft.
Minimize any air drafts around the cooktop. Close nearby windows.
Wet or dirty igniter(s).
Clean and dry according to Care and
Cleaning section.
Burner parts wet or dirty.
Clean and dry according to Care and
Cleaning section.
Burner parts not properly positioned.
Make sure burner is assembled according
to the Setting Up Your Cooktop section.
Power supply polarity is
reversed.
Have a licensed electrician check the electrical outlet.
11
Warranty and Service
Getting Help
OUTSIDE THE FIFTY STATES OF THE U.S.A.,
THE DISTRICT OF COLUMBIA AND CANADA:
Before you request service, please review the
Before You Call for Service section on page 11.
If you have performed the checks in the Problem
Solution Guide and the problem has not been
remedied, please contact us at one of the numbers
below. Prior to requesting service, it is helpful to
be familiar with the warranty terms and conditions
listed in the Warranty section below.
LIMITED FIRST YEAR WARRANTY
For warranty repairs, call:
If your DACOR product fails to function within one
year of the original date of purchase, due to a defect
in material or workmanship, DACOR will furnish a
new part, F.O.B. factory to replace the defective
part. All delivery, installation and labor costs are the
responsibility of the purchaser. The owner must provide proof of purchase, upon request, and have the
appliance accessible for service.
Dacor Distinctive Service:
What Is Not Covered
Phone: (877) 337-3226 (U.S.A. and Canada)
Business Hours: 6:00 a.m. - 4:00 p.m. Pacific Time
• Service calls to educate the customer in the
proper use and care of the product.
For non-warranty repairs, call:
• Failure of the product when used for commercial,
business, rental or any application other than for
residential consumer use.
Dacor Customer Service:
Phone: (800) 793-0093 (U.S.A. and Canada)
Business Hours: 6:00 a.m. - 5:00 p.m. Pacific Time
• Replacement of house fuses or fuse boxes or
resetting of circuit breakers.
Contact us through our web site at:
• Damage to the product caused by accident, fire,
flood or other acts of God.
www.Dacor.com
At Dacor, we believe that our quality of service
equals that of our product. Should your experience
with our service network or product be different,
please contact our Customer Service Team and
share your encounter with us. We will do our utmost
to resolve the situation for you and deliver on our
Dacor promise.
• Breakage, discoloration or damage to glass,
metal surfaces, plastic components, trim, paint
or other cosmetic finish, caused by improper
usage or care, abuse or neglect.
FULL ONE-YEAR WARRANTY
THE REMEDIES PROVIDED FOR IN THE ABOVE
EXPRESS WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE, NO OTHER EXPRESS
WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY
STATES OF THE UNITED STATES, THE DISTRICT
OF COLUMBIA AND CANADA, ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE
LIMITED IN DURATION TO ONE YEAR FROM THE
DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL
DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR
CONSEQUENTIAL DAMAGES. NO WARRANTIES,
EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER
FOR RESALE.
If your DACOR product fails to function within one
year of the original date of purchase, due to a defect
in material or workmanship, DACOR will remedy the
defect without charge to you or subsequent users.
The owner must provide proof of purchase upon
request, and have the appliance accessible for service.
Some states do not allow limitations on how long
an implied warranty lasts, or do not allow the exclusion or limitation of inconsequential damages, so
the above limitations or exclusions may not apply
to you. This warranty gives you specific legal rights,
and you may also have other rights that vary from
state to state.
If you need anything clarified, just let us know.
Warranty
What is Covered
CERTIFICATE OF WARRANTIES:
DACOR COOKTOPS
WITHIN THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA*:
*Warranty is null and void if non-ETL approved
product is transported from the U.S.
12
fold here
NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
BUSINESS REPLY MAIL
FIRST-CLASS MAIL PERMIT NO 1600 CITY OF INDUSTRY CA
POSTAGE WILL BE PAID BY ADDRESSEE
DACOR
ATTN WARRANTY PROCESSING DEPT
PO BOX 90070
CITY OF INDUSTRY CA 91715-9907
Please visit www.Dacor.com to activate your warranty online.
WARRANTY INFORMATION
IMPORTANT:
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way
of expressing our gratitude!
Owner’s Name:
Street:
Last (Please Print or Type)
First
City:
Middle
State:
Purchase Date:
Email:
cut here
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.
Zip:
Telephone:
Dealer:
City:
State:
Zip:
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.
1. How were you first exposed to Dacor products? (Please check one only.)
 A. T.V. Cooking Show
 F Builder
 B. Magazine
 G. Architect/Designer
 C. Appliance Dealer Showroom
 H. Another Dacor Owner
 D. Kitchen Dealer Showroom
 I. Model Home
 E. Home Show
 J. Other
2. Where did you buy your Dacor appliances?
 A. Appliance Dealer
 B. Kitchen Dealer
 C. Builder Supplier
 D. Builder
 E. Other
3. For what purpose was the product purchased?
 A. Replacement only
 B. Part of a Remodel
 C. New Home
 D. Other
4. What is your household income?
 A. Under $75,000
 B. $75,000 – $100,000
 C. $100,000 – $150,000
 D. $150,000 – $200,000
 E. $200,000 – $250,000
 F. Over $250,000
6. Would you buy or recommend another Dacor product?
 Yes
Comments:
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5. What other brands of appliances do you have in your kitchen?
A. Cooktop
C. Dishwasher
B. Oven
D. Refrigerator
 No
Thank you very much for your assistance. The information you have
provided will be extremely valuable in helping us plan for the future
and giving you the support you deserve.
Place Serial Number Label Here
Web site:
Corporate phone:
www.Dacor.com
(800) 793-0093
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