Miele`s guide to dishwashing

Miele`s guide to dishwashing
Miele's guide to dishwashing
Helpful hints and tips on getting the best out
of your dishwasher
Miele's guide to dishwashing
Helpful hints and tips on getting the
best out of your dishwasher
Due to continuous product development, we reserve
the right to make changes and to make minor variations
to dimensions and colour, to correct printing errors and
other errors, and to make innovations and alterations to
the product range. Colour reproduction of appliances in
images may vary from the original appliance colours due
to printing techniques.
The clever guide to dishwashing
At around the turn of the last century
housemaids were responsible for the
laborious and strenuous duty of
housework. Today, increasingly more
people prefer to leave the washing-up to
a dishwasher rather than washing up by
Thanks to our decades of experience,
Miele dishwashers are able to
cope with all every day challenges.
Whether removing stubborn stains or
cleaning delicate glassware, they’re not a
problem for Miele dishwashers.
With this brief guide we would like to share
with you our many years of experience
gained in the field of dishwashing. From
the fundamentals of dishwashing, to the
best care of your valuable crockery and
glassware, to the most economical use of
your dishwasher, you will find invaluable
pieces of advice and tips in this guidebook.*
We hope you enjoy getting to know the
world of Miele dishwashing and wish
you many years of clean and sparkling
*The features presented vary depending on model
Miele – "IMMER BESSER" for more
than a century
Sparkling selling points
Economical and environmentally
Gentle treatment of crockery and
Basket design
The Miele CareCollection
and care products
Care for your reliable helper
Types of crockery and their care
The ABC of dishwashing
Miele – "IMMER BESSER" for more than a century
Miele – a company with more than 100
years of tradition. Its headquarters is in
Gütersloh, in the heart of Westphalia.
Right from the outset in 1899, when the
company was founded, it devoted itself
to a company philosophy which can be
condensed into just two words, expressing
what really matters: "IMMER BESSER"
Miele's dishwasher plant in Bielefeld
"IMMER BESSER": briefly described,
these two words stand for innovation,
quality, longevity and contributing towards
protecting the environment. Not without
good reason that each and every one of
Miele's appliances are tested to last 20
* Corresponds to approx. 7500 programme cycles,
in a blend of programmes with varying cycle times
Miele – "IMMER BESSER" for more than a century
Quality and durability
Like all other Miele appliances, Miele
dishwashers are an example of Miele's
proverbial quality and are tested to the
equivalent of 20 years usage.
At Miele, attention is paid to quality long
before series production starts.
Quality test prior to production starting
A fine example of the extensive quality tests
Miele dishwashers have to pass with flying
colours is the door endurance test.
In the laboratory the dishwasher door is
opened and closed 100,000 times.
Only when all rigorous tests have been
passed is a Miele dishwasher considered
good enough to go into series production.
Quality control during the production
process Quality is monitored on a continuous basis
during the production process.
Miele professional solutions for
special demands
Commercial dishwashers for a top-notch
sparkling finish are ideal for kitchens in
office blocks, clubhouses, schools and
kindergartens, in hotels and restaurants,
for small kitchens on hospital floors and
nursing homes, as well as for catering
businesses and canteens in companies.
Four simple questions lead you to the
right dishwasher for you which meets
your individual requirements in terms
of performance, programme durations,
convenience and efficiency.
Miele – "IMMER BESSER" for more than a century
A journey through time from 1899 to the present day.
Carl Miele and Reinhard Zinkann found Miele & Co. in Herzebrock. The first
product is a cream separator.
At the dawn of Miele Marketing: Miele's motto "Immer besser" (Forever better) is
developed by the founding fathers.
Miele moves its headquarters from Herzebrock to Gütersloh.
The second Miele plant is founded in Bielefeld.
The first electric domestic dishwasher in Europe is developed by Miele.
Miele launches the first fully automatic dishwasher.
The first built-in dishwasher from Miele blends in perfectly with kitchen
The 250,000th dishwasher rolls off the production line at the Bielefeld plant.
Miele presents the world's first dishwasher with sensor electronics. The first fully integrated Miele dishwasher is introduced.
The controls are integrated and not visible from the outside.
The appliances' electronic units are developed and produced in-house at Miele in Gütersloh. Miele develops the unique cutlery tray. Cutlery is washed and dried
hygienically clean.
Miele now also produces 45 cm wide dishwashers.
Miele XXL dishwashers utilise the space gained through the
new height of the worktop perfectly and offer even more flexibility.
Miele develops Perfect GlassCare - ideal for the gentle treatment of glassware.
75 years of dishwashing with Miele! Highlights of a new range of dishwashers
include an in-door salt container and flexible basket designs.
The Miele CareCollection with its own range of cleaning and care products
for dishwashers is launched. These products are specifically formulated for use
with Miele dishwashers.
New highlights: AutoClose helps the dishwasher door close softly and almost by
itself. The AutoOpen drying feature, which opens the door automatically, speeds
up the drying process. Miele dishwashers celebrate their 80th birthday.
The new Miele G 5000 dishwasher series offers unique characteristics: the 3D
cutlery tray, BrilliantLight and reduced consumption values.
Riedel exclusively recommends Miele dishwashers for the gentle cleaning of
their high-quality glassware.
Miele launches the new G 6000 generation of dishwashers. The highlights are
the unique Knock2open technology for handleless kitchen designs and the
FlexiTimer with EcoStart which makes the utilisation of time-variable off-peak
electricity tariffs possible.
Sparkling selling points
Responsibility has a long tradition at Miele.
Those who decide to purchase a Miele
domestic appliance today can rest assured
that they have made both a sustainable
and a reliable choice. This includes
environmentally friendly production
techniques that go easy on natural
resources, state-of-the-art technology and
durable products that are tested to the
equivalent of 20 years usage.
We have changed the world of dishwashers
with the 3D cutlery tray, Comfort basket
design and other features unique to
Miele. Above all else, the perfect interplay
between convenience and gentle care
makes our dishwashers a cut above.
Sparkling selling points
The highlights of
Miele dishwashers
Patented 3D cutlery tray* – a
new dimension in cutlery care
Miele's 3D cutlery tray is one-of-a-kind:
it can be adjusted to change not only
its width and depth, but also its height,
thus adapting to every loading situation.
Even bulky items such as soup ladles and
whisks can be easily accommodated.
*German patent : DE 10 2008062 761 B3
The perfect solution for
a handleless design –
Not wizardry, just Miele: Knock2open
provides the perfect solution for a
handleless kitchen design. By tapping
the front of the fully integrated Miele
dishwasher twice, the door opens by about
10 cm completely automatically using a
clever opening mechanism. A convenience
you will enjoy every day. *Patent pending: EP 2428153A1, US 2012/0055091A1
Sparkling selling points
The highlights of Miele dishwashers
*Highest level of energy efficiency
Miele – in a class of its own
Miele machines combine top cleaning and
drying performance with extremely low
electricity and water consumption:
• Energy consumption: 225 kWh per year*
• Water consumption: 9.4 l per wash cycle†
Best performance and low consumption.
*† Consumption varies by model
Fresh water dishwashers with water
consumption from 6.5 l saving valuable
Miele dishwashers rely solely on fresh water
and in the Sensor wash programme wash
crockery with as little as 6.5 litres of water
- much less than the contents of a sink.
Electricity consumption is also reduced to
new all-time lows: in the ECO programme,
Miele dishwashers achieve energy
consumption values of only 0.83 kWh.
BrilliantLight* – Perfect
illumination for easier loading
4 LEDs immerse the dishwasher interior in
brilliant light. The area at the front of the
dishwasher and the baskets pulled out for
loading or unloading are also brightly lit.
This significantly improves loading and
AutoOpen drying† – for
perfectly dry crockery
The dishwasher door opens automatically
at the end of a programme. Glassware and
crockery is perfectly dried and cools down
faster. Even plastic items are properly dried.
AutoOpen drying shortens programme
times and reduces energy consumption
* Patent EP2233061B1
†Patent EP1733675B1, US7896972B2
Economical and environmentally friendly
Taking responsibility has long been a
tradition at Miele. For generations we
have been true to our motto of being
"Immer besser" which stands for the high
demands we place upon our domestic
appliances. The exceptional efficiency of all
Miele appliances results in extremely low
consumption values which are not only easy
on the environment but also save money.
Modern Miele dishwashers clean your
crockery in the most economical and
ecological way. They not only consume
considerably less water and energy
than washing up by hand, but also save
you half of the costs. Consequently, water
consumption has been reduced over the
past 30 years by 85%. It also means that
you can have more time to enjoy the better
things in life.
Cost and time comparison when
Average costs per dishwashing cycle for 12 place
settings (incl. investment). Costs shown are in Euros.
Time required per dishwashing cycle with 12 place
Source: R. Stamminger: Data and facts on dishwashing
by hand and in a dishwasher. Söfw-Journal 132, 3-2006.
Gentle treatment of crockery and glassware
Gently and perfectly cleaned highquality glassware
Riedel recommends Miele dishwashers
Can you really wash delicate, expensive
wine glasses in a dishwasher? Yes, as long
as it's a Miele! With a unique combination
of intelligent appliance features Miele is
THE specialist when it comes to gentle care
of glassware.
• 3D cutlery tray:
ample space even for tall stemware
• Comfort basket design:
secure hold for wine glasses
• AutoOpen drying:
gentle, sparkling drying without the need
for polishing
• Perfect GlassCare:
ensures that the water in your machine
has the precise mineral content. This
helps protect your glassware and keeps
stemware looking as good as new for
• Sensor wash gentle programme:
perfect control of glasscare parameters
• CareCollection:
perfectly matching detergents with
special glass protection formula
Georg Riedel recommends that Riedel
glasses (hand-blown and machine-blown)
be washed in a Miele dishwasher.
"That our high-end glassware can be
perfectly and gently washed in a Miele
machine is quite new to us. A Miele
dishwasher makes perfect glasscare
easy. To ensure the gentle cleaning of our
glasses, we expressly recommend them
to be washed in a Miele dishwasher. This
produces better results than dishwashing
by hand."
Gentle treatment of crockery and glassware
Dishwashing programmes
You’re guaranteed to be prepared for every
situation with Miele wash programmes.
Whether time is at a premium, the crockery
is delicate, the soiling is heavy or you're in
need of energy-saving programmes.
ECO Extremely economical: this water and
energy-saving programme is suitable for
normally soiled mixed loads.
Sensor wash
For moderately soiled crockery: for
example, mixed loads with all types of food
residue. With the aid of the AutoSensor,
the degree of soiling is determined and
the programme modified accordingly by
adjusting the parameters of temperature,
water quantity and cycle duration. The
integrated glasscare ensures gentle
cleaning of glassware.
Light soiling 55°C
Quick and efficient: this programme reliably
cleans lightly dried-on to moderately soiled
Gentle treatment of crockery and glassware
Dishwashing programmes
Intensive 75°C Maximum cleaning performance: pots,
pans, etc. are cleaned residue-free.
Tip: when using powder detergent, we
recommend a detergent quantity of 120%
to achieve optimum cleaning results.
Sensor wash gentle
Gentle and with care: this programme
is ideal for temperature-sensitive and lightly
soiled crockery.
Quick wash 40°C The speedy programme for fresh and
lightly dried food deposits. With the short
programme duration of about half an hour,
dishes are able to be used again quickly –
ideal during a party, for example.
Hygienically clean: baby bottles,
chopping boards, etc. are thoroughly
cleaned and bacteria-free, certified by
Germany's Institute for Applied Research
Gentle treatment of crockery and glassware
Dishwashing programmes
ExtraQuiet For mixed loads with slightly dried-on food
residue. The ExtraQuiet programme from
Miele washes with only 38 decibels – so
quiet as to be almost imperceptible. Ideal
for open-plan kitchens and for washing at
SolarSave Unbeatable: with the SolarSave
programme you can achieve an extremely
low electricity consumption of 0.05 kWh per
As the water entering the machine is not reheated, the SolarSave programme is ideal
for households with heated water supplied
by solar-thermal panels, a heat pump or
gas/oil central heating.
Special-purpose programmes
Pasta/Paella For dishes containing starch: this
programme removes pasta, rice and potato
Glasses warm Brilliant appearance: this programme
cleans and dries beer glasses and
guarantees a perfect head.
Tall items 65°C By removing the upper basket, more
space is created in the lower basket for
large, bulky items such as tall vases.
Maintenance programme
As and when required: this programme
ensures the effective and thorough cleaning
of your dishwasher.
Tip: This programme should be used in
conjunction with the Miele dishwasher
and washing machine cleaner for the best
maintenance of your dishwasher.
Gentle treatment of crockery and glassware
Dishwashing options
Miele dishwashing options allow you to adjust every dishwashing programme to
individual load requirements.
Short Sometimes things have to be done on the
double: the "Short" option reduces the
length of a programme by up to 30 minutes.
Intensive lower basket
Strong and gentle at the same time: this
option for enhanced cleaning performance
in the lower basket can be added to a
Energy save
Sensible choice: this option reduces the
energy consumption of programmes
in which this option is available by up
to 20%. Temperatures and programme
durations are modified to achieve these
Extra dry Thanks to the extended drying phase
and the increased final rinse temperature,
everything is perfectly dried, even glasses
and plastic items.
Basket design
General information on loading your dishwasher
• Make sure the water from the spray arms
can reach all items in the dishwasher.
Items should not touch each other or be
placed inside one another.
• Before switching the dishwasher on,
ensure that the spray arms can rotate
freely and that there are no obstructions
in the path of the spray arms. Miele
machines have three spray arms for
perfect cleaning results.
• Place containers at an angle in the
basket and with the cavity facing down.
Water residue can drain off more easily
and items will dry better.
Tip: The adjustable components
of Miele dishwasher baskets are
coloured yellow.
Ergonomic basket handles
Ergonomic basket handles simplify loading
and unloading. Superior quality materials
emphasise Miele's claim to quality.
Basket design – lower basket
MultiComfort in lower basket
The unique MultiComfort zone
allows plates of different sizes (max. 35
cm) to be accommodated in three rows.
Chopping boards, serving platters, large
bowls, dishes and tall beer glasses can
be accommodated easily. For larger pots
and pans and bulky items, the entire lower
basket can be rearranged to provide a
flush, flat surface.
Ideal for glassware
Secure positioning of glasses: heightadjustable glass holders help provide
a secure hold for stemware, ensuring
spotless, gentle cleaning.
Glass rack in lower basket
The glass rack offers you the option to
create a third row in the lower basket for
glasses. This allows you to position up to 13
long-stemmed wine glasses securely in the
lower basket.
Hinged bottle holder*
Bottles, vases and other tall and slim items
require a secure hold in the lower basket
to stop them from toppling over. The bottle
holder is designed to allow jets of water to
access the interior of bottles. If the space
is required for other items of crockery, the
bottle holder can be simply folded down.
*Patent: EP2332458B1
Basket design – upper basket
Jumbo cup rack in upper
Large coffee mugs, standard coffee and
tea cups and cereal bowls – the widthadjustable jumbo cup rack is the perfect
place for a wide variety of items and helps
to save you space.
*Patent: EP1742563B1
Height-adjustable upper basket*
On all Miele dishwashers, the upper basket
is height-adjustable and can even slope to
one side. A total of 9 positions are possible.
This enables you to utilise the potential
of the wash cabinet every time you run a
Height-adjustable glassware rail in
upper basket
Many guests, many glasses? No problem
for a Miele dishwasher. The heightadjustable glassware rail on the left-hand
side of the upper basket creates even more
space for long stemware.
Hinged row of spikes in upper basket
The left side of the upper basket can be
loaded with cups and glasses or – with
a folded down row of spikes – can be
turned into a flat surface for bowls and
casserole dishes.
Basket design
The best place for cutlery
Cutlery basket
The new cutlery basket has a modern and
high-quality appearance. It is extremely
versatile as it can be positioned over the
front row of spikes in the lower basket.
Customers who already own a dishwasher
with cutlery tray can retrofit the cutlery
basket any time.
Cutlery tray
Load cutlery in the tray as shown. Every
piece of cutlery has its own secure place
and is perfectly cleaned and dried. Items
are not scratched and can be removed
hygienically, fast and ergonomically. On top
of this, more space is made available in the
lower basket.
The height of the middle section can
be adjusted in models with the 3D cutlery
tray. This enables even bulky items such as
soup ladles or egg whisks to be easily
accommodated. The side sections of the
3D cutlery tray are also very versatile: both
side sections can be simply and quickly
moved into the centre if required. This frees
up space in the upper basket for tall items
such as long-stemmed wine glasses.
Tip: To make unloading much easier,
cutlery should be grouped in zones:
one for knives, one for forks, one for
spoons, etc.
Tip: The middle section of the cutlery
tray is slightly deeper than the other
sections. It provides space for larger
cutlery items such as egg whisks, large
wooden spoons or soup ladles.
Insert for Cappuccinatore
On Miele coffee machines with the
Nespresso system, the Cappuccinatore
provides hot milk or creamy milk froth.
The dishwasher insert for the
Cappuccinatore assures that all individual
parts can be thoroughly and hygienically
The Miele CareCollection and care products
How to achieve consistent cleaning results despite
various water hardness levels
In order to achieve good cleaning results,
the dishwasher needs to operate with soft
water (low in minerals).
To achieve repeatedly good cleaning results
independent of regional water hardness
all Miele dishwashers are equipped with
a water softener. The water softener
softens the incoming water and ensures
ideal conditions during the dishwashing
Hardness scale Water hardness Water hardness level (°dH)
< 1.5
< 8.4
> 2.5
> 14
Tip: In the event of water hardness
levels altering in your area, key the
higher value into your dishwasher. This
ensures that your water softener is
always reactivated in time.
There are four factors involved in attaining
the perfect cleaning results in a dishwasher.
These factors form the so-called 'Sinner'
circle shown below.
Miele's CareCollection and care
products have been developed and tested
by experts in cooperation with Miele and
are therefore perfectly tailored to Miele
Miele has already perfectly matched
three factors. Add the CareCollection to
the equation and now all four factors are
Before we look at the Miele CareCollection
and care products in more detail, we
would like to give you some advice on
the fundamentals of dishwashing.
'Sinner' circle in dishwashing
The Miele CareCollection and care products
Simply perfect dishwashing with Miele
When you decided to buy a Miele
dishwasher, you chose excellent quality
and performance. However, ensuring
that your dishwasher always delivers the
best possible results will also depend
on your choice of dishwasher detergent,
rinse aid and dishwasher salt, as
cleaning results can vary depending on
the brand used. For this reason, Miele
offers detergents specifically designed
for Miele dishwashers.
Miele dishwasher
Special Miele
formula – for the best
cleaning results in
Miele dishwashers.
No need to unwrap thanks to water-soluble
wrapping. Phosphate free - helps protect
the environment.
• Sparkling results even in the face of
stubborn soiling
• Contains rinse aid for sparkling results
• Salt substitute to prevent scaling
• Improved glass-protection formula
against corrosion
• Special protection against stains
on silverware and stainless steel
• Low-temperature formula, thanks to
modern enzymes
• Machine-maintenance additive against
greasy deposits.
Miele powder detergent
Special Miele formula – for
the best
cleaning results in Miele
dishwashers. • With super-active enzymes
- effective even at low
• With active oxygen for thorough
• Glass-protection formula to prevent
glass corrosion.
The Miele CareCollection and care products
Miele rinse aid
Special Miele formula – for the best
drying results and gentle treatment
in Miele dishwashers.
• Sparkling finish on your
• Supports the drying process of
your crockery
• With glass-protection formula to prevent
glass corrosion
• Precise dispensing thanks to the special
cap (cf. honey bottle).
Miele dishwasher salt
Special Miele formula – for
the best cleaning results in Miele
• Extra coarse-grind
• Prevents deposits.
Tip: Wipe up any spilled rinse aid.
This prevents over-foaming occurring
during the next programme.
Tip: Please ensure that you only use rinse
aid designed for domestic dishwashers.
Washing up liquid or detergent may
irrevocably damage the rinse aid reservoir.
You achieve excellent results with Miele
tablets – even without additional rinse aid
and salt. We recommend the complete
CareCollection system from Miele to
achieve perfect results: tablets, rinse aid
and salt are made to complement one
another – perfect for Miele dishwashers.
In areas with hard water it is advisable to
use salt and rinse aid.
The Miele CareCollection can be
ordered from Miele's online shop
(depending on country) or by calling
Miele (see back cover for contact
The Miele CareCollection and care products
Care products – top care for many years of reliable service.
Miele dishwasher conditioning agent
Miele's dishwasher
conditioning agent removes
light deposits without
leaving residue and is a
wellness treatment for your
appliance. It is also suitable
as a preventative care
product for your machine.
Even when external deposits are not yet
visible, there may be light soil in hidden
Tip: Clean the door seal regularly
using a damp cloth and a few droplets
of the Miele dishwasher conditioning
agent and it will retain its elasticity and
Miele dishwasher and washing machine
Stubborn soiling may appear
on heavily used and older
dishwashers that is not able
to be completely removed by
a conditioner. A dishwasher
cleaner is recommended in such instances.
Due to its highly concentrated ingredients,
heavy soiling is easily removed. The
oxygen-based bleaching agent contained
in the Miele dishwasher cleaner binds with
the unwanted deposits and loosens them.
The appliance is then protected against
premature wear and tear.
Miele care products
Miele care products can be ordered from
Miele's online shop (depending on country).
Care for your reliable helper
Care for your reliable helper
To retain the excellent performance of
your dishwasher for as long as possible,
it requires a certain amount of care every
now and again. After all, you get your car
serviced and wash it at regular intervals.
For cleaning and care details, see the
operating instructions.
• Clean the filter combination in the base
of the wash cabinet regularly (approx.
every 2 months). Over years of usage,
food residue can accumulate here. When
replacing the filter, please ensure that it is
fitted flush into the dishwasher base and
the handle engages.
The Miele filter indicator light reminds you
at regular intervals to clean the filters.
• Spray arms should also be cleaned from
time to time. Particles of food can get
stuck in the spray arm jets and bearings if
the filter combination has not been fitted
• The wash cabinet of Miele dishwashers
is largely self-cleaning, provided that the
correct amount of detergent is always
used and from time to time a dishwashing
programme with a high temperature
(e.g. Sensor wash or Intensive 75°C) is
selected. In the event of limescale forming
or grease deposits settling, despite these
precautions, they can be removed using a
machine care product or cleaner.
▶ Care products
• With the "Maintenance programme",
stubborn deposits can be thoroughly and
conveniently removed.
• Wipe the door seal regularly with a damp
cloth to remove food deposits.
• In the event that food or liquid is spilt
when loading the dishwasher, the side
panels of the dishwasher must be wiped
clean. They are not part of the dishwasher
cabinet and are therefore not cleaned in
this programme.
Types of crockery and their care
Glass, porcelain, plastic, silver, stainless
steel, wood, etc. are some of the materials
used in almost every household. As
versatile as these materials are, so are their
demands in terms of cleaning and care.
To clean your crockery perfectly and gently,
it is important to observe the information
provided by the manufacturer of the items,
the detergent manufacturer as well as
the recommendations of the appliance
manufacturer. Only the interplay between
dishwasher, crockery and detergent
ensures that you can enjoy your crockery
for a long time.
The following pages provide useful
information and tips on cleaning your
Types of crockery and their care
Aluminium, tin, copper and brass:
These materials may discolour or become
matt when washed in a dishwasher.
Stainless steel:
Stainless steel is in all ferrous alloys which,
compared to iron and ordinary steel, do
not corrode. The reason for this is that
other metals are added, mainly chrome
and nickel. Most stainless steel cutlery
and crockery items such as pots, pans
and plates are made from 18/10 corrosionproof stainless steel (18% chrome, 10%
nickel and 72% iron). This stainless steel
is corrosion-proof and anti-magnetic, and
therefore dishwasher-safe.
Under adverse conditions, stainless steel
can corrode (rust) sooner or later. However,
if you follow the recommendations below,
you can prevent corrosion:
• Ensure that stainless steel does not come
into contact with chlorides in the form of
common table salt in drinking water or in
food residue for a long period of time.
• Do not wash any items in the dishwasher
on which rust has already formed (e.g.
screws on pots and pans, which are not
made from corrosion-proof material).
Because the wash and rinse water is
circulated in the dishwasher, these rust
particles may settle on corrosion-proof
stainless steel items.
• Brown, bluish or pearlescent shimmering
colours on stainless steel occur through
the reaction of hydroxide ions with
minerals from cooking and roasting
certain types of vegetables or fish. These
discolorations are completely harmless to
humans. They can be easily removed
using a damp cloth and a little of Miele's
Dishwasher and washing machine
• After replenishing the salt reservoir, run
the Quick wash 40°C programme.
Recommended dishwashing
All Miele dishwashing programmes
Additional information: Pots suitable
for induction cooktops contain a layer
of iron in the base which is coated with
stainless steel. The layer of iron gives
the base magnetic properties. The
stainless steel coating gives the pot
dishwasher-proof properties.
Tip: All stainless steel components in
Miele dishwashers which come into
contact with suds are made from 18/10
rust-proof stainless steel.
Types of crockery and their care
Glass is used in every household because
of its excellent properties such as
transparency and shine, and because it is
neutral in taste and odourless. The basis
for the manufacturing of glass is a mixture
of sand and various metal oxides such
as potassium and magnesium, which are
fused in temperatures of between 1500°C
and 1800°C.
After frequent washing, changes to the
surface of the glass can sometimes be
perceived. This is due to tiny deterioration
that becomes visible as a milky tarnish or
iridescence. Such deterioration cannot be
reversed and is therefore irreparable.
Tarnishing can be caused by many different
factors. If you apply the following rules,
you will enjoy your glassware for a long
• When buying new glasses, ensure they
are labelled as dishwasher-safe. This
type of glassware has been tested by the
manufacturer by washing the glass at
least 1000 times.
• Set the water hardness for your
dishwasher. Your local water authority will
be able to provide you with information on
the water hardness in your area.
• Even high-quality, delicate glasses can be
washed without any risk in your Miele
dishwasher. This has
been confirmed by
Riedel, manufacturer
and originator of fine
wine glasses.
Georg Riedel recommends Miele
dishwashers for washing his glasses (pipeblown by hand and machine-blown).
• Ensure that your glasses do not knock
against other hard items when using
or loading your dishwasher, causing
scratches which at first cannot be seen
by the naked eye. However, they become
visible the more often the glasses are
• Use a detergent with glasscare formula,
e.g. from
▶ CareCollection
Tip: Deposits on glasses can also
occur due to limescale in water or
detergent residues that are left on the
surface of glasses during the drying
phase. These deposits can be easily
removed using Miele's all purpose
microfibre cloth and/or a little of Miele's
Dishwasher conditioning agent.
All Miele dishwashers
contain Perfect GlassCare.
This ensures that the water
hardness level is properly
adjusted for the care of your glassware.
Recommended dishwashing
programmes: ECO, Light soiling 55°C,
Sensor wash gentle, Quick wash 40°C,
SolarSave, Glasses warm
Types of crockery and their care
Cutlery and dishes made out of wood, or
with wooden parts, are not suitable for
washing in dishwashers because the wood
may crack and swell. The glue used in
these items is also not dishwasher-proof
and may cause the items to fall apart.
The word “ceramics” comes from the
Ancient Greek word “keramos” (“potter’s
clay, tile, pottery”). The term was used for
clay and for pottery items made from clay
which were fired, retaining their shape
permanently. The production of clay is
one of the oldest cultural techniques
(craftsmanship) of humankind. The main
properties of ceramics are clay and/or
kaolin, feldspar and quartz.
Water is added and items shaped at room
temperature, then dried and finally fired.
The ceramics are then glazed. Depending
on the grain size, they are grouped in
coarse ceramics and fine ceramics.
Domestic crockery consists mainly of
fine ceramics. These are divided into
four categories: earthenware (crockery),
stoneware, porcelain and Vitreous China
(Bone China).
Storage containers, mixing bowls, dishes
for children, … plastic materials are used
for a wide range of things as they are
much lighter, more flexible and resistant to
breakage than porcelain.
Please note the following regarding
washing plastics in your dishwasher:
• Generally, plastic items can be washed
in a dishwasher. Especially so-called
thermosetting plastics, which are fully
dishwasher-proof and can be washed at
temperatures up to 50°C.
• If plastics come into contact with foods
such as carrot, beetroot or tomato, they
may discolour slightly. Remove natural
dyes from crockery before washing in the
• Plastics are lighter than other crockery.
They must therefore be properly secured
in the dishwasher.
• Plastics have low heat-retention
properties and dry more slowly than
other materials. The "Extra dry" option
with extended drying phase on Miele
dishwashers guarantees perfect results.
The AutoOpen drying function supports
the drying process of plastics by opening
the door automatically at the end of the
Types of crockery and their care
In general, the harder and less porous
the material is, the more suitable it is
to be washed in a dishwasher. Also of
importance in ensuring that items are
dishwasher-safe is the type and the
application of decoration. Differentiation is
made between:
• Underglaze decoration: The decoration
lies under the protective coat of glazing
and cannot be damaged. The surface
of this type of decoration feels even
and smooth. This type of decoration is
generally suitable for dishwashers.
• In-glaze decoration: In-glaze decorations
are applied to already glazed crockery.
The decoration sinks into the re-softened
glaze at temperatures between
1150°C–1250°C and is then sealed in by
the glaze cooling down. These types of
decoration are also generally suitable for
• On-glaze decorations: Porcelain on-glaze
decorations are applied directly to the
surface of the porcelain and are baked
on at comparatively low temperatures
of around 800°C. When washing in a
dishwasher, care must be taken as the
decoration is very sensitive due to the
low temperatures at which it is baked on.
Most crockery with a gilded rim has an
on-glaze decoration.
Recommended dishwashing
all Miele dishwashing programmes*
* not suitable for on-glaze decorations
Types of crockery and their care
Silver cutlery is beloved by gourmets for its
striking appearance and excellent thermal
conductivity. The temperature of the cutlery
adjusts to that of the food and guarantees
a taste experience of the highest class. The
most common types of silver for cutlery
are 800 silver (80% silver and 20% copper)
and sterling silver (92.5% silver and 7.5%
copper). The addition of copper makes the
cutlery harder and more resistant to wear
and tear. Silverware is coated with silver
plate. A 90 silver coating is predominantly
used. The supporting material is normally
stainless steel or a composition of copper,
zinc and nickel. It is generally not a problem
to wash cutlery with a 90 silver coating in
the dishwasher. However, the following tips
should be taken into consideration:
• Discolouring of silver occurs through
sulphur compounds in food residues (e.g.
egg yolk, mayonnaise, mustard, onions,
pulses, fish, marinades, etc.) or gasses
(e.g. air). Keep the contact time with these
substances as short as possible.
• High cleaning temperatures can
encourage the reaction ability of
silver. Therefore, clean silver at low
• Ensure that silver and stainless steel
items do not come into contact with one
Recommended programmes: ECO
Sensor wash gentle, Light
soiling 55°C
The ABC of dishwashing
Nowadays dishwashers relieve us of a great
deal of bothersome housework. In order
for your dishwasher to achieve the results
that you deserve, we would like to give you
some tips on how to get the best out of
your appliance. The six steps of dishwashing:
1. Remove coarse food residue before
loading the dishwasher. Using kitchen
paper towel or a fork for this is sufficient.
2. Do not pre-rinse the items by hand.
3. Load items, as described in the section
▶ Basket design.
4. Load the dishwasher to capacity. This
allows you to utilise the savings potential
of your dishwasher to the full and you
can wash the items considerably more
ecologically than when washing dishes
by hand.
5. Ensure that the reservoirs for dishwasher
salt and rinse aid are always replenished.
Your appliance prompts you to do so if
this is not the case.
▶ CareCollection
6. Select a programme and/or temperature
that is suitable for the type of crockery
and the degree of soiling.
▶ The dishwashing programmes
The ABC of dishwashing
Food residue on dishes ...
If ashtrays have piled up after a party, care
needs to be taken with the cigarette ash:
Ash doesn’t dissolve in the dishwasher
and is dispersed throughout the appliance,
including onto other crockery. Therefore,
ash should be washed by hand and not in a
dishwasher. Coffee stains
The average person drinks approx. 6.5
kg coffee a year. To prevent brown rings
in your cups, use a detergent with an
enhanced bleaching effect.
▶ CareCollection
Green cabbage residue
If this typical winter vegetable is stuck to
your dishes, try out the following cleaning
▶ Spinach residue (p. 64)
Grease residue
Grease residue occurs in a dishwasher
if too little detergent is used over a long
period of time. Ensure that the dishwashing
programme is always the right one for the
degree of soiling on the dishes and always
dispense the required amount of detergent.
Detailed information is provided in the
section on dishwashing programmes.
To remove grease residue, use the
dishwashing programme 'Maintenance
programme' in combination with Miele's
Dishwasher and washing machine cleaner
or conditioning agent.
▶ Care products
to dissolve the pigments, removing them
from glass surfaces.
Herb residue
Whether it be wild garlic, parsley, mint,
thyme or chives: to remove herb residues,
slightly increase the detergent dosage.
Rust stains on dishes
Do not wash any items in the dishwasher
which have rust stains. The wash process
may transfer rust onto other dishes.
Lipstick stains
Lipstick stains consist of wax with
pigments. Whilst wax melts during the wash
process due to the temperature inside the
dishwasher, pigments are more difficult to
remove. Increase the quantity of detergent
Coffee stains
The average person drinks approx. 6.5
kg coffee a year. To prevent brown rings
in your cups, use a detergent with an
enhanced bleaching effect.
▶ CareCollection
The ABC of dishwashing
Sand is often used in households for
decorative purposes or as a foundation
and heat protection in candle light holders.
Before you wash these holders in a
dishwasher, remove the sand thoroughly.
Otherwise the sand may clog up the
circulation pump or spray arm bearings.
Salt residue
After replenishing the salt reservoir, start
▶ Quick wash 40°C programme to
prevent pitting.
Spinach residue
Spinach is not water soluble and therefore
will be dispersed throughout the machine
by the water. Because spinach sticks to
smooth surfaces, it finds its way easily to
other items in the dishwasher. Select a
programme with an integrated pre-wash
or the Sensor wash programme. If needed,
increase the amount of detergent used. Tea stains
Tea stains occur when black tea is
brewed with hard water and left to stand.
A detergent with an increased bleaching
effect will remove any stains so that you
can enjoy your afternoon tea without any
▶ CareCollection
Traces of wax are often found in candle
light holders after candles have been
burned down in them. Do not wash items
with wax on them as it is insoluble in water
and may damage your dishwasher.
Water stains
Water stains may be caused on the one
hand by limescale deposits. Check the
water hardness that the dishwasher is
programmed to and the quantity of salt in
the salt reservoir. On the other hand, water
stains can form on glass if water doesn’t
run off properly. In this case increase the
rinse aid dosage.
The ABC of dishwashing
Problem solving guide
Detergent clumps together and is not
rinsed out properly
When loading the dishwasher, ensure that
no large items are placed directly in front of
the detergent dispenser so that it
can open without obstruction during the
programme. Store detergents in a dry
place so that they don’t clump together.
Add detergent to the dispenser shortly
before starting the programme. Otherwise
the detergent can come into contact
with remaining water in the detergent
compartment and clump together. If you are
using Delay start, wipe dry the detergent
compartment beforehand.
The Miele AutoOpen drying feature opens
the dishwasher automatically at the end of
a programme.
Discoloration of crockery and plastic
Discoloration often occurs on plastic
items. This discolouration is completely
harmless and cannot endanger your health.
It is caused by natural dyes in foods such
as tomato sauce and beetroot. Use a
detergent with a sufficient bleaching effect
or increase the amount of detergent slightly.
Tip: Most discolouration can be
removed using a cloth and vegetable
Drying – crockery does not dry
Small puddles of water on upside down
crockery cannot always be prevented.
However, drying these by hand is often not
necessary if a few simple tricks are applied:
• Increase the amount of rinse aid
• If you are using combination products and
are not satisfied with the drying results,
try using an individual detergent and
separate rinse aid
• Activate the Extra dry option for perfectly
dried loads
• Open the dishwasher door completely at
the end of the programme. This allows the
warm steam in the dishwasher to escape,
thus assisting the drying process.
The Miele AutoOpen drying feature opens
the dishwasher automatically at the end of
a programme.
Dull deposits
Dull deposits on dishes are caused by
starch residue. These stem mainly from
food residue of potatoes, flour, sauces
or pulses. Ensure that dishes are placed
correctly in the dishwasher.
▶ Basket design: Every item must be
exposed to dishwashing water. Increasing
the detergent quantity slightly may resolve
the problem.
Excessive foam build-up, apparent in
the wash cabinet after a programme has
finished, is often the result of using too
much rinse aid or detergent. Check the
dosage recommendations of the detergent.
Wipe off excess residues.
The ABC of dishwashing
Tip: Using a damp cloth and a
little Miele dishwasher conditioning
agent, you can easily find out if it is a
case of a milky film on the glass or a
case of glass corrosion. If deposits are
easily removed, it is probably limescale
deposits or water stains. If cloudiness
cannot be removed, the cause is glass
Glass corrosion
Glass corrosion is micro-fine deterioration
of the glass surface. It is caused by
components dissolving away from the glass
structure. This results in a modified light
diffusion that becomes visible as a milky
tarnish or iridescence in different shapes.
Glass corrosion is irreversible, meaning
that it cannot be fixed or removed. The only
thing to do is to replace your glasses with
new ones. For general advice on cleaning
and care of your glasses, see
▶ Glassware.
Grainy, coarse or sandy residue
If too much detergent is used, it may settle
on crockery. Another reason may be larger
quantities of food deposits containing
starch. Remove large quantities of foods
containing starch before loading into the
Iridescent colours
Various iridescent colours may form on
stainless steel pots and pans or in the wash
cabinet. Solution for the wash cabinet: Use
Miele's Dishwasher conditioning agent or
Dishwasher and washing machine cleaner
in accordance with instructions.
▶ Care products: For preventing deposits on dishes: remove deposits with a
damp cloth and Miele's Dishwasher conditioning agent.
Limescale deposits inside the cabinet
The use of Miele's Dishwasher and
washing machine cleaner or Dishwasher
conditioning agent will leave your wash
cabinet shining like brand new.
As a preventative measure, in case you
dose separately: ensure there is sufficient
regeneration salt in the appliance and
that the water hardness is programmed in
correctly. Milky films on glassware
In most cases, these are caused by
limescale deposits. Ensure that the correct
water hardness has been programmed
into the dishwasher and that sufficient
dishwasher salt is in the salt reservoir.
Tip: When purchasing glassware,
ensure that it is dishwasher-safe. Due
to new production processes, the
suitability of glasses for dishwashers
has been greatly improved.
The ABC of dishwashing
Odour development in dishwashers
which have been used for some time
Odour development can have various
causes. Try the following recommendations:
▶ Care for your loyal helper ▶ Limescale deposits inside the
• Deposits in the area around the door seal:
Clean the door seal using a damp cloth
and, if necessary, a little Miele dishwasher
conditioning agent.
• Clean the filter combination
• Crockery is collected in the dishwasher
over a period of time until the machine
is full. Food residue can start to give off
an unpleasant odour. Use the pre-wash
programme to remove coarse food
• A faulty installation of the inlet hose or
the drain hose can cause unpleasant
odours. They should be checked to see if
this is the case.
Odour development in new dishwashers
Similar to a new car, new dishwashers
have their own odour due to productionrelated reasons. The occurring odours are
in no way a cause for concern, nor do they
present a risk to health. They will gradually
reduce after several wash cycles.
Tip: Store glasses with the opening
facing upwards. This ensures that
glasses are aired and odour molecules
can escape.
Silverware is tarnished
Observe the tips on the care of silverware.
Once silverware is tarnished, only a special
cleaner for silver can help.
Sparkling finish
Are your crockery and glasses lacking that
sparkling finish after dishwashing?
• Milky films: These may be caused by
limescale deposits on glassware. Ensure
the water hardness has been correctly
programmed and there is sufficient
dishwasher salt in the salt reservoir.
Another cause may be detergent
deposits. Refer to the dispensing
recommendation of the detergent
• Irremovable cloudiness:
▶ Glass corrosion
▶ Water stains
Musty smelling glasses may be a sign
of glass corrosion. The surface of the
glass becomes more porous with each
wash and odour molecules accumulate.
▶ Glass corrosion
The ABC of dishwashing
Streaks on glassware
If the streaks can be removed, they are
most probably the result of using too much
rinse aid. Reduce the rinse aid dosage in
accordance with the operating instructions.
If the streaks cannot be removed, they are
the result of glass corrosion. 72
Water remains in the wash cabinet at the
end of a programme
If this occurs, first check the filter
combination. Then check the drain pump
and the non-return valve. For a thorough
explanation of how to do this, please refer
to the operating instructions.
Miele Australia Pty. Ltd.
ACN 005 635 398
ABN 96 005 635 398
Miele Australia Pty. Ltd.
Head Office
1 Gilbert Park Drive
Knoxfield VIC 3180
Miele Center Knoxfield
1 Gilbert Park Drive
Knoxfield VIC 3180
Miele Center South Melbourne
206-210 Coventry Street
South Melbourne VIC 3205
Miele Center and Office Sydney
3 Skyline Place
Frenchs Forest NSW 2086
Miele Center and Office Brisbane
39 Harvey Street North
Eagle Farm QLD 4009
Miele Center and Office Adelaide
83-85 Sir Donald Bradman Drive
Hilton SA 5033
Miele Center and Office Perth
205-207 Stirling Highway
Claremont WA 6010
1300 4 MIELE (1300 464 353)
Miele New Zealand Limited
IRD 98 463 631
Head Office
Level 2, 10 College Hill
Freemans Bay, Auckland 1011
Miele Center Auckland
8 College Hill
Freemans Bay, Auckland 1011
0800 4 MIELE (0800 464 353)
Miele Global Headquarters
Miele & Cie. KG
Carl-Miele-Straße 29
D-33332 Gütersloh
Federal Republic of Germany
Protecting the environment: This brochure is printed on paper bleached without the use of chlorine.
© Miele & Cie. KG, Gütersloh / M.-Nr. 10 036 580 / Alteration rights reserved / 09/14
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