User manual
Some of the contents in this manual may differ from your phone depending on the
software of the phone. Actual color may vary.
Your phone is designed to make it easy for you to access a wide variety of content. For
your protection, we want you to be aware that some applications that you enable may
involve the location of your phone being shared. For applications available through AT&T,
we offer privacy controls that let you decide how an application may use the location of
your phone and other phones on your account. However, the AT&T privacy tools do not
apply to applications available outside of AT&T. Please review the terms and conditions
and the associated privacy policy for each location-based service to learn how location
information will be used and protected. In addition, your AT&T phone may be used to
access the internet and to download, and/or purchase goods, applications, and services
from AT&T or elsewhere from third parties. AT&T provides tools for you to control access
to the Internet and certain Internet content. These controls may not be available for
certain devices which bypass AT&T controls.
Service provided by AT&T Mobility. Portions © 2013 AT&T Intellectual Property. All rights
reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks
of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained
herein are the property of their respective owners.
ALCATEL is a trademark of Alcatel-Lucent used under license by TCT Mobile Limited.
©2014 All rights reserved. • OM4105T • CJA27G4ALAAA
Table of contents
1. Basics .................................. 3
5. Text Input .............................16
Box Contents ......................................... 3
Using the Onscreen Keyboard ............... 16
Setting Up Your Phone ........................... 3
Text Editing ........................................... 17
Powering On or Off ................................. 5
6. Messaging ...........................17
Charging Your Phone .............................. 5
Phone Overview ..................................... 6
2. Getting Started ....................... 8
Status Icons ............................................ 8
Notification Icons .................................... 9
Home Screen ........................................ 10
Applications and Widgets List ............... 13
Creating a Message............................... 17
7. Email .................................18
8. Hangouts .............................19
9. Getting Connected ..................20
Connecting to the Internet .................... 20
Browser ................................................ 20
Connecting to a Computer .................... 21
Adding a Contact................................... 15
10. Find My Location Using GPS
Satellites ............................22
11. Camera ...............................23
12. Gallery ...............................23
13. Music .................................24
14. YouTube .............................24
15. Calendar .............................25
Importing, Exporting and Sharing
Contacts ................................................ 15
16. Time ..................................25
Synchronizing Contacts in Multiple
Accounts ............................................... 15
17. Calculator ............................26
3. Phone Call ...........................13
Placing a Call ........................................ 13
Answering or Rejecting a Call ............... 14
Viewing Your Call Log ........................... 14
4. Contacts ..............................15
To Create New Events ........................... 25
To Set an Alarm .................................... 25
18. File Manager ........................26
19. Setup Wizard ........................27
20. FM Radio ............................27
21. Data Backup .........................28
22. Factory Data Reset..................28
23. Other Applications .................29
24. Making the Most of Your Phone...29
FOTA Upgrade ....................................... 29
25. Safety and Use ......................30
26. General Information ................37
27. Warranty ..............................38
This product meets applicable national SAR limits of 1.6 W/kg. The
specific maximum SAR values can be found in the RADIOWAVES
section of this user guide.
When carrying the product or using it while worn on your body, either
use an approved accessory such as a holster or otherwise maintain a
distance of 10 mm from the body to ensure compliance with RF exposure
requirements. Note that the product may be transmitting even if you are
not making a phone call.
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
1. Basics
Inserting or Removing the SIM Card
Box Contents
You must insert your SIM card before making
and receiving calls.
You should find the following items inside
the box:
• Battery
• USB cable
• Charger
• Phone and feature guide
Setting Up Your Phone
Removing or Installing the Back Cover
Your phone only supports Micro-SIM
cards. Do not attempt to insert other
SIM card types such as mini and nano
cards, as they may cause damage to
your phone.
1. Power your phone off and remove the
battery before inserting or removing the
SIM card.
2. Release the SIM card holder by sliding it in
the direction of the arrow and lift it.
3. Insert the SIM card with the gold contacts
facing down and make sure the SIM card is
put flatly.
4. Lower the SIM card holder and slide it in
the opposite direction to lock it.
Installing or Removing the Battery
1. Place the battery on the back of the phone
so the metal contacts match up on the
battery and in the battery cavity.
2. Slide the battery down into the battery
cavity until it locks into place.
3. To remove, lift the battery out of the cavity
from the upper left corner.
Installing or Removing a MicroSD
1. Insert the external microSD card into the
slot with the gold contact facing down.
2. To remove the external microSD card,
gently press and slide it out.
Powering On or Off
Power On Your Phone
Hold down the Power key until the phone
powers on. It will take a few seconds before
the screen lights up.
Set up your phone for the first time
Once you have powered on your phone for
the first time, you should set the following
options: language, input method, date & time,
Google account, etc.
If you power on your phone with no SIM card
inserted, you can connect to a Wi-Fi network
to sign into your Google account and to use
some features.
Power Off Your Phone
Hold down the Power key from the Home
screen until the Phone options appear, select
Power Off.
Charging Your Phone
• Make sure the battery is correctly inserted
before connecting the charger.
• When using your phone for the first time,
charge the battery fully (approximately 5
You are advised to fully charge the battery ( ) .
The charge status is indicated by an on-screen
percentage reading while the phone is powered
off. The percentage increases as the phone is
If the battery is very low, there will
be no indication that power is being
received until the charge is sufficient
to show the charging status bar.
To reduce power consumption and
energy waste, once the battery is fully
charged, disconnect your charger
from the plug; switch off Wi-Fi, GPS,
Bluetooth or background-running applications when not in use; reduce the
backlight time, etc.
Connect the battery charger to you phone's
micro-USB connector.
Phone Overview
Headset connector
Power key
LED light
Touch screen
Back key
Menu key
Home key
Volume up
Volume down
Menu key
Power key
• Option menu. Touch to access
Wallpaper, Manage Applications
and Settings.
• Press: Lock the screen/Light up the
• Recent apps. Touch and hold to
open a list of thumbnail images of
apps you've worked with recently.
Touch to open an app. Swipe left or
right to remove a thumbnail from
the list.
Home key
• While on any application or screen,
touch to return to the Home screen.
Back key
• Touch to go back to the previous
screen, or to close a dialog box,
options menu, the notification panel,
• Press and hold: Show the pop-up
menu to select from Power Off/
Restart/Airplane Mode.
Press and hold: Power on.
• Press to mute the ringtone when
there’s an incoming call.
• Press and hold for more than 7
seconds to restart the phone if the
system has frozen.
• Press and hold the Power and
Volume Down keys to capture a
• Press and hold the Power and
Volume Up keys in power off mode
to restore factory settings.
Volume keys
2. Getting Started
• In call mode, adjusts the earpiece or
headset volume.
Status Icons
• In Music/Video/Streaming mode,
adjusts the media volume.
• In general mode, adjusts the ring
tone volume.
• Mutes the ringtone of an incoming
EDGE/2G in use
3G/4G in use
Connected to a Wi-Fi network
Bluetooth is on
Connected to a Bluetooth device
Airplane mode
Alarm is set
GPS is on
No SIM card inserted
Vibrate mode
Ringer is silenced
Phone microphone is mute
Battery is very low
Battery is low
Battery is partially drained
Battery is full
Notification Icons
New text or multimedia message
Battery is charging
Problem with SMS or MMS delivery
Headset connected
New Hangouts message
No signal (gray)
New voicemail
Signal strength (blue)
Song is playing
Upcoming event
Data is synchronizing
Screenshot error
USB tethering is on
Portable Wi-Fi hotspot is on
Screenshot captured
Carrier data use threshold approaching or exceeded
Call in progress
Missed call
Call on hold
Call forwarding is on
Downloading data
Download finished
Select input method
An open Wi-Fi network is available
Phone is connected via USB cable
Home Screen
You can bring all the items (applications,
shortcuts, folders and widgets) you use most
frequently to your Home screen for quick access. Touch the Home key to switch to Home
Status Bar
• Status/Notification indicators
• Touch and drag down to open the
notification panel
Radio is on
Add a location to display local
Connected to VPN
Favorite Applications Tray
• Touch to enter the application
• Touch and hold to move or
change applications
Application Tab
• Touch to open main menu
Home screen is provided in an extended
format to allow more space for adding applications, shortcuts etc. Slide the Home screen
horizontally left and right to get a complete
view of the Home screen. The white short line
at the lower part of the screen indicates which
screen you are viewing.
Using the Touchscreen
Status Bar
From the status bar, you can view both phone
status (to the right side) and notification
information (to the left side).
To access an application, touch it with your
Touch and Hold
Touch and hold the home screen to access the
available options for setting the wallpaper.
Place your finger on any item to drag it to
another location.
Notification Panel
Touch and drag down the Status bar to open
the notification panel. Touch and drag up to
close it. From the Notification panel, you can
open items and other reminders indicated
by notification icons or view wireless service
Touch to access Quick Setting Bar
Slide the screen to scroll up and down the
applications, images, web pages… at your
Similar to swiping, but flicking makes it move
Touch one notification and slide it sideways
to delete it.
Place your fingers of one hand on the screen
surface and draw them apart or together to
scale an element on the screen.
Touch the icon to clear all event–based
notifications (other ongoing notifications will
Automatically change the screen orientation
from portrait to landscape by turning the
phone sideways to have a better view.
and then the Settings icon
access Settings.
Quick Setting Bar
• Touch icons to enable/disable
functions or to change modes
Lock/Unlock Your Screen
To protect your phone and privacy, you can
lock the phone screen by creating a variety of
patterns, PIN or password etc.
Personalize Your Home Screen
, touch and hold
Touch the application tab
an application or a widget to activate Move
mode, and drag the item to any Home screen
as you prefer.
Touch and hold the item to be repositioned
to activate Move mode, drag the item to the
desired position and then release. You can
move items both on the Home screen and the
Favorite tray. Hold the icon on the left or right
edge of the screen to drag the item to another
Home screen.
Touch and hold the item to be removed to
activate Move mode, drag the item up to the
Remove icon, and release after the item turns
Create Folders
To improve the organization of items (shortcuts or applications) on the Home screen and
the Favorite tray, you can add them to a folder
by stacking one item on top of another. To rename a folder, open it, and touch the folder’s
title bar to input the new name.
Wallpaper Customization
Touch and hold an empty area on the Home
screen or touch Settings > Display > Wallpaper to customize wallpaper.
Application Tab
from the Home screen to enter
applications list.
To return to the Home screen, touch the
Home key.
View Recently-used Applications
To view recently-used applications, you
can touch and hold the Menu key. Touch a
thumbnail in the window to open the related
application.Touch a thumbnail and slide it left
or right to delete it.
3. Phone Call
Placing a Call
You can easily launch a call using Phone.
Touch the Phone icon on your home screen.
Call log
Volume Adjustment
Touch and hold to access voicemail
• You can set ringer, media and phone
ringtone volume to your preference by
pressing Volume Up/Down key or touching
Settings > Sound.
Slide to access Call log and Contacts
Applications and Widgets List
Touch to find contacts
The list contains all pre-embedded and newly
installed applications and widgets.
from the Home
To access the list, touch
screen. To return to the Home screen, touch
the Home key or the Back key.
Touch to access Settings
Enter a phone number on the dial pad or
select a contact from Contacts or Call log by
sliding to the right. Search Conacts by touchto place the call.
ing , then touch
The number you entered can be saved to
Contacts by touching and selecting Add to
If you make a mistake, you can delete the
incorrect digits by touching
To hang up a call, touch
International Call
Viewing Your Call Log
To dial an international call, touch and hold
to enter "+", then enter the international country prefix followed by the full phone number
and finally touch
You can access your call log by touching
from the Dial screen to view call history in
categories of Incoming calls , Outgoing
calls , and Missed calls .
Emergency Call
If your phone has network coverage, dial
emergency number and touch
to make
an emergency call. This works even without a
SIM card and without typing the PIN code.
Answering or Rejecting a Call
When you receive a call, touch
• Slide right to answer;
• Slide left to reject;
• Slide up to reject the call by sending a
preset message.
To mute incoming calls, press the Volume Up/
Down key or turn the phone face down.
4. Contacts
You can view and create contacts on your
phone and synchronize these with your Gmail
contacts or other applications on the web or
on your phone.
Adding a Contact
Touch Application tab on the Home screen,
select Contacts app, then touch the icon in
the contact list to create a new contact.
Contact list
Contact group list
To import/export a single contact from/to SIM
card, select the contact you want to import/
to confirm.
export, and touch
To import/export all contacts from/to SIM
card, touch Select All and touch
You can share a single contact or contacts
with others by sending the contact's vCard to
them via Bluetooth, Gmail, etc.
Touch a contact you want to share, touch
and Share from the contact details screen,
then select the application to perform this
Synchronizing Contacts in
Multiple Accounts
Touch to find contacts in contact list
Touch to display contacts list
option menu
Touch to add contact
Contacts, data or other information can
be synchronized from multiple accounts,
depending on the applications installed on
your phone.
Importing, Exporting and
Sharing Contacts
From Contacts screen, touch to open the
options menu, touch Import contacts/Export
contacts, then choose to import/export
contacts from/to SIM card, Phone storage, SD
card, etc.
5. Text Input
Android keyboard
Using the Onscreen Keyboard
Onscreen Keyboard Settings
Touch the application tab from the home
screen, select Settings > Language & Input,
touch the Settings icon
on the right of
Android Keyboard or Swype. Settings are
available for your selection from the displayed
Adjust the Onscreen Keyboard Orientation
Turn the phone sideways or upright to adjust
the Onscreen Keyboard orientation. You can
also adjust it by changing the settings (Touch
Settings > Display > Auto-rotate Screen).
Touch to enter text or numbers
Touch to switch between "abc/
Abc" mode; Touch & hold to switch
between "abc/ABC" mode
Touch & hold, then select to enter
Touch & hold to show input options; when Wi-Fi or data
connection is on, touch to enter voice input
Touch to switch between symbol and numeric keyboard
Swype Keyboard
Swype lets you enter a word with one continuous motion: just drag your finger over the
letters in the word.
• Place your finger on the key with the first
letter of the word and drag your finger to
each subsequent letter without lifting your
finger off the screen.
• Continue until you have finished the word.
Lift your finger after the last letter.
• If Swype cannot clearly determine your
word, the word choice window opens.
Select an alternative word from the list.
Touch to enter text or numbers
Touch and hold to enter multiple
choices mode
Touch to switch "abc/Abc/ABC"
input mode
Touch to enter numbers, symbols, etc.
Touch and hold for Swype settings and additional information
Text Editing
You can edit the text you have entered.
• Touch and hold or double-tap within the
text you would like to edit.
• Drag the tap to change the highlighted
• The following options will appear: Select
, Cut
, Copy
and Paste .
• Touch the icon
6. Messaging
You can create, edit, send and receive SMS
and MMS with this mobile phone.
To access this feature, touch Messaging from
the home screen.
Creating a Message
On the message list screen, touch the new
message icon
to create text/multimedia
• Touch to view the whole message
• Touch & hold message threads to
delete messages
Touch to create a new message
Touch to search in all messages
to confirm.
Sending a Text Message
Enter the mobile phone number of the recipient on the Type Person's Name or Number
bar or touch
to add recipients, touch the
Type Text Message bar to enter the text of the
message. When finished, touch
to send the
text message.
An SMS of more than 160 characters will be charged as several SMS.
Specific (accented) letters will increase
the size of the SMS, which may cause
multiple SMS to be sent to your recipient.
Sending a Multimedia Message
MMS enables you to send video clips, images,
photos, animations, slides and audio to other
compatible phones and e-mail addresses.
7. Email
In addition to your Gmail account, you can
also set-up external POP3 or IMAP email
accounts on your phone.
To access this function, touch Application tab
from the Home screen, then select Email.
• Enter the email address and password of
the account you want to set-up.
• Touch Next. If the account you entered
is not provided by a service provider
listed, you will be prompted to go to the
email account settings screen to enter
settings manually. Alternatively, you can
touch Manual Setup to directly enter the
incoming and outgoing settings for the
email account you are setting up.
• Enter the account name and display name
for outgoing emails.
• To add another email account, you
can touch and Settings. Touch ADD
ACCOUNT on the right of the title to create
the account.
To Create and Send Emails
• Touch the icon
from Inbox screen.
• Enter recipient(s) email address(es) in To
• If necessary, touch and touch Add Cc/Bcc
to add a copy or a blind carbon copy to the
• Enter the subject and the content of the
• Touch , touch Attach File to add an
• Finally, touch
to send.
• If you do not want to send the mail right
away, you can touch and Save Draft or
touch Back key to save a copy.
8. Hangouts
Google's instant messaging service,
Hangouts, lets you communicate with your
friends whenever they are connected to this
To access this feature and sign in, touch the
Application tab from the Home screen, then
touch Hangouts. All friends added by using
Hangouts from the web or phone will be
displayed in your friends list.
from the Friends list
To sign out, touch
screen to display options, then touch Settings
> Gmail Address > Sign Out.
9. Getting Connected
To connect to the Internet with this phone,
you can use GPRS/EDGE/3G networks or WiFi, whichever is most convenient.
Connecting to the Internet
The first time you turn on your phone with a
SIM card inserted, it will automatically configure network service: GPRS, EDGE or 3G. If the
network is not connected, you can touch
on Quick setting bar.
To check the network connection you are
using, touch Application tab on the Home
screen, then touch Settings > More... >
Mobile Networks > Access Point Names or
Network Operators.
Using Wi-Fi, you can connect to the Internet
when your phone is within range of a wireless
network. Wi-Fi can be used on the phone even
without a SIM card inserted.
To Turn Wi-Fi On and Connect to a Wireless
on Quick setting bar to get to
• Touch
• Touch the switch
turn on/off Wi-Fi.
beside Wi-Fi to
• Touch Wi-Fi, detailed information of all
detected Wi-Fi networks is displayed in the
Wi-Fi networks section.
• Touch a Wi-Fi network to connect to it. If
the network you selected is secured, you
are required to enter a password or other
credentials (contact network operator for
details). When finished, touch Connect.
Using the Browser application, you can enjoy
surfing the Web.
To access this function, touch Browser from
your home screen.
To Go to a Web Page
On the Browser screen, touch the URL box
at the top, enter the address of the web page,
then touch
to confirm.
Connecting to a Computer
To disconnect (from mass storage):
With the USB cable, you can transfer media
files and other files between micro SD card/
internal storage and a computer.
• Unmount the microSD card on your
Before using MTP or PTP, first activate USB
• To access this function, touch Settings >
About Phone, then touch Build Number
7 times. Now touch Settings > Developer
options > USB Debugging.
To Connect/Disconnect Your Phone to/From
the Computer:
• Use the USB cable that came with your
phone to connect the phone to a USB
port on your computer. You will receive a
notification that the USB is connected.
• If you use mass storage, open the
Notification panel and touch USB
Connected, then touch Mount in the dialog
that opens to confirm that you want to
transfer files.
• Open the Notification panel and touch Turn
For Windows XP or lower operating
systems, you should download and
install Windows Media Player 11 on
your computer from the following link:
To Locate the Data You Have Transferred or
Downloaded in the Internal Storage:
• Touch Application tab from the Home
screen to open the applications list.
• Touch File Manager.
All data you have downloaded is stored in
File Manager, where you can view media files
(videos, photos, music and others), rename
files, install applications on your phone, etc.
• If you use MTP or PTP, your phone will be
automatically connected.
10. Find My Location Using
GPS Satellites
To activate your phone’s global positioning
system (GPS) satellite receiver:
• Touch
on Quick setting bar to get to
• Touch Location Services.
• Mark the checkbox of Access to My
Location, then the Switch
GPS Satellites will be automatically on.
Find your location by open Maps:
Your location
Use your phone’s GPS satellite receiver to
pinpoint your location within an accuracy as
close as several meters ("street level"). The
process of accessing the GPS satellite and
setting your phone's precise location for
the first time will require up to 5 minutes.
You will need to stand in a place with a clear
view of the sky and avoid moving. After this,
GPS will only need 20-40 seconds to identify
your precise location. Then you can start the
navigation to find the target location.
11. Camera
12. Gallery
Your mobile phone is fitted with a Camera for
taking photos and shooting videos.
The Gallery acts as a media player for you to
view photos and playback videos. In addition,
a set of further operations to pictures and
videos are available for your choice.
Before using the Camera, please be sure to
open the protective lens cover to avoid it affecting your picture quality.
Further operations
Switch to normal mode
Switch to HDR mode
Touch to shoot a video
Touch to take a photo
View pictures/videos you have taken
Touch to settings
You can work with pictures by editing them,
sharing them with friends, setting them as a
contact photo or wallpaper, etc.
13. Music
14. YouTube
Using this menu, you can play music files
stored on your phone or microSD card.
YouTube is an online video-sharing service
where the user can download, share and view
videos. It supports a streaming function that
allows you to start watching videos almost
as soon as they begin downloading from the
You will find four categories in which all songs
are classified: Artists, Albums, Songs and
Playlists. Slide left and right to view all.
Search music
Further operations
Touch to show the displayed song
Touch to play the current playlist in
shuffle mode (tracks are played in
random order)
Touch to select repeat mode: Repeating all songs, Repeating current
song, or Repeat is off
Touch to skip to the next track in the album,
playlist, or shuffle
Touch to pause/resume playback
Touch to skip to the previous track in the album, playlist,
or shuffle
As an online video service, your phone
must have a network connection to
access YouTube.
All videos in YouTube are grouped into
several categories, like Most Popular, Most
Discussed, Featured Videos, etc.
from the YouTube screen,
By touching
you can set General settings and Search
settings for YouTube. For details about these
features, please visit the YouTube website:
15. Calendar
16. Time
Use the Calendar to keep track of important
meetings, appointments, etc.
World Clock, Alarm, Timer, Countdown are
available within this menu.
You can display the Calendar in daily, weekly,
monthly, or agenda view.
To Create New Events
You can add new events from any Calendar
• Touch the icon and select New Event.
• Fill in all required information for this new
event. If it is a whole-day event, you can
select All Day.
To Set an Alarm
• When finished, touch DONE from the top of
the screen.
From the Time screen, touch
to enter the
Alarm screen, touch
to add a new alarm.
When finished, touch OK to confirm.
17. Calculator
18. File Manager
With the Calculator, you can solve many
mathematical problems.
File Manager displays all data stored on both
microSD card and phone storage, including
applications, media files such as videos, pictures or audio you have captured; other data
transferred via Bluetooth, USB cable, etc.
There are two panels available: Basic panel
and Advanced panel.
To switch between panels, touch
from the
basic panel to open the option menu and
touch Advanced Panel; or under auto rotation
mode, rotate screen to landscape to
automatically switch.
Basic Panel
Advanced Panel
Enter a number and the arithmetic operation
to be performed, enter the second number,
then touch "=" to display the result. Touch
to delete digits one by one, touch and hold to
delete all at one time.
When you download an application from a
PC to your microSD card, you can locate the
application on File Manager, then touch it to
install it in your phone.
File Manager allows you to perform and be
really efficient with the following common
operations: create a (sub) folder, open a
folder/file, view, rename, move, copy, delete,
play, share, etc.
19. Setup Wizard
20. FM Radio
To access this function, touch the Application
tab from the Home screen, then touch Setup
Your phone is equipped with a radio (1) . You
can use the application as a traditional radio
with saved channels or with parallel visual
information related to the radio program on
the display if you tune to stations that offer
Visual Radio service. You can listen to it while
running other applications.
Setup Wizard helps set up your phone in
multiple ways: language, input method, mobile
data connection, account setup, etc. This will
also be performed the first time you power on
your phone.
To use it, you must plug in your
headset, which works as an antenna
connected with your phone.
Touch to add the current station
to favorite list
Touch to go to next saved
Touch to increase 0.1MHz
Touch to decrease 0.1MHz
Touch to go to previous saved channel
The quality of the radio depends on the coverage of the radio station in that particular
21. Data Backup
22. Factory Data Reset
This phone enables you to back up your
phone’s settings and other application data to
Google Servers, with your Google Account.
To activate factory data reset:
If you replace your phone, the settings and
data you’ve backed up are restored onto the
new phone the first time you sign in with your
Google Account.
• Touch Backup & Reset > Factory Data
To activate this function:
on Quick setting bar to get to
• Touch
• Touch Backup & reset > Back up my data
to mark the checkbox.
Once activated, a wide variety of settings and
data are backed up, including bookmarks, a
list of the applications you’ve installed, the
words you’ve added to the dictionary used
by the onscreen keyboard, and most of the
settings configured within the Settings application. If you deactivated this option, settings
are no longer backed up, and any existing
backups are deleted from Google Servers.
• Touch
on Quick setting bar to get to
• Touch Reset Phone > Erase Everything.
Phone reset will erase all of your personal
data from internal phone storage, including
information about your Google Account, any
other accounts, your system and application
settings, and any downloaded applications.
Resetting the phone does not erase any
system software updates you’ve downloaded.
If you reset the phone in this way, you’re
prompted to re-enter the same kind of information as when you first started Android.
When you are unable to power on your
cellphone, there is another way to perform a
factory data reset by pressing the Volume Up/
Volume Down key and the Power key simultaneously until the screen lights up.
23. Other Applications
The previous applications in this section are
preinstalled on your phone.
You can also download thousands of 3rd party
applications by going to Play Store on your
24. Making the Most of Your
FOTA Upgrade
Using FOTA Upgrade tool you can update your
phone's software.
To access System Updates, please access
Settings > About Phone > AT&T software
Updates. Or you can directly touch
the APPS. Touch Check for Updates, and the
phone will search for the latest software. If
you want to update the system, please touch
Continue to Update to complete the upgrade.
Now your phone's software will be the latest
You should turn on data connection before
searching for updates. Settings for auto-check
intervals and reminders about upgrades are
also available once you restart the phone.
During FOTA downloading or updating,
to avoid errors in locating the correct
update packages, do not change your
default storage location.
Application availability depends on country
and operator.
25. Safety and Use
We recommend that you read this chapter
carefully before using your mobile phone.
The manufacturer disclaims any liability for
damage, which may result as a consequence
of improper use or use contrary to the instructions contained herein.
- do not place your mobile phone on top of
the dashboard or within an airbag deployment area,
- check with your car dealer or the car
manufacturer to make sure that the car’s
electronic devices are shielded from mobile
phone RF energy.
Given that studies show that using a mobile
phone while driving a vehicle constitutes a
real risk, even when the hands-free kit is used
(car kit, headset...), drivers are requested to
refrain from using their mobile phone when
the vehicle is not parked. Check the laws and
regulations on the use of wireless mobile
phones and their accessories in the areas
where you drive. Always obey them. The
use of these devices may be prohibited or
restricted in certain areas.
You are advised to switch off the mobile
phone from time to time to optimize its
When driving, do not use your mobile phone
and headphone to listen to music or to the
radio. Using a headphone can be dangerous
and forbidden in some areas.
When switched on, your mobile phone emits
electromagnetic waves that can interfere with
the vehicle’s electronic systems such as ABS
anti-lock brakes or airbags. To ensure that
there is no problem:
Remember to abide by local authority rules of
mobile phone use on aircrafts.
Operational Warnings: Obey all posted signs
when using mobile devices in public areas.
Follow Instructions to Avoid Interference
Problems: Turn off your mobile device in any
location where posted notices instruct you
to do so. In an aircraft, turn off your mobile
device whenever instructed to do so by airline
staff. If your mobile device offers an airplane
mode or similar feature, consult airline staff
about using it in flight.
Switch the mobile phone off when you are
in health care facilities, except in designated
areas. As with many other types of equipment
now in regular use, mobile phones can interfere with other electrical or electronic devices,
or equipment using radio frequency.
Switch the mobile phone off when you are
near gas or flammable liquids. Strictly obey
all signs and instructions posted in a fuel
depot, gas station, or chemical plant, or in any
potentially explosive atmosphere.
When the mobile phone is switched on, it
should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid
or insulin pump. In particular when using the
mobile phone you should hold it against the
ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your implantable medical device.
If you have any questions about using your
mobile device with your implantable medical
device, consult your healthcare provider.
To avoid hearing impairment, answer the call
before holding your mobile phone to your ear.
Also move the handset away from your ear
while using the “hands-free” option because
the amplified volume might cause hearing
It is recommended to have proper supervision
while small children use your mobile phone.
When replacing the cover please note that
your mobile phone may contain substances
that could create an allergic reaction.
Always handle your mobile phone with care
and keep it in a clean and dust-free place.
Do not allow your mobile phone to be exposed
to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc.). The manufacturer’s
recommended operating temperature range is
14°F (-10°C) to 122°F (+50°C) (the max value
depends on device, materials and housing
Over 122°F (50°C) the legibility of the mobile
phone’s display may be impaired, though this
is temporary and not serious.
Do not open or attempt to repair your mobile
phone yourself.
Do not drop, throw or try to bend your mobile
Do not paint it.
Use only batteries, battery chargers, and
accessories which are recommended by
TCT Mobile Limited and its affiliates and are
compatible with your mobile phone model.
TCT Mobile Limited and its affiliates disclaim
any liability for damage caused by the use of
other chargers or batteries.
Your mobile phone should not be disposed
of in a municipal waste. Please check local
regulations for disposal of electronic products.
Remember to make back-up copies or keep
a written record of all important information
stored in your mobile phone.
Prolonged exposure to music at full volume using the music player may damage
your hearing. Set your mobile phone’s
volume to it’s lowest setting prior to
inserting headphones in your ears and
adjust the volume to your preference.
Only use headphones that are recommended by TCT Mobile Limited and it’s
Please note that you must respect the laws
and regulations in force in your jurisdiction or
other jurisdiction(s) where you will use your
mobile phone regarding taking photographs
and recording sounds with your mobile
phone. Pursuant to such laws and regulations,
it may be strictly forbidden to take photographs and/or to record the voices of other
people or any of their personal attributes, and
reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure
that prior authorization be obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another
person; the manufacturer, the seller or vendor
of your mobile phone (including the operator)
disclaim any liability which may result from
the improper use of the mobile phone.
Before removing the battery from your mobile
phone, please make sure that the mobile
phone is switched off.
Observe the following precautions for battery
- Do not attempt to open the battery (due to
the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a
short-circuit in a battery,
- Do not burn or dispose of a used battery
in the garbage or store it at temperatures
above 140°F (60°C).
Batteries must be disposed of in accordance
with locally applicable environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged
batteries or those not recommended by TCT
Mobile Limited and/or its affiliates.
This symbol on your mobile phone,
the battery and the accessories means
that these products must be taken to
collection points at the end of their
- Municipal waste disposal centers
with specific bins for these items of
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment,
so that their components can be reused.
In European Union Countries:
These collection points are accessible free of
charge. All products with this sign must be
brought to these collection points.
In Non European Union Jurisdictions:
Items of equipment with this symbol are not
be thrown into ordinary bins if your jurisdiction or your region has suitable recycling
and collection facilities; instead they are to
be taken to collection points for them to be
In the United States you may learn more about
CTIA’s Recycling Program at
Home A.C./Travel chargers will operate within
the temperature range of: 32°F (0°C) to 104°F
The chargers designed for your mobile phone
meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical
specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for this purpose
Characteristics of power supply (depending
on the country):
Travel charger: Input: 100-240 V, 50/60 Hz,
150 mA
Output: 5 V, 1000 mA
Lithium 1400 mAh
Your mobile phone is a radio transmitter and
receiver. It is designed and manufactured not
to exceed the emission limits for exposure
to radio-frequency (RF) energy. These limits
are part of comprehensive guidelines and
establish permitted levels of RF energy for
the general population. The guidelines are
based on standards that were developed by
independent scientific organizations through
periodic and thorough evaluation of scientific
studies. These guidelines include a substantial
safety margin designed to ensure the safety of
all persons, regardless of age and health.
The exposure standard for mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR
limit set by public authorities such as the
Federal Communications Commission of the
US Government (FCC), or by Industry Canada,
is 1.6 W/Kg averaged over 1 gram of body
tissue. Tests for SAR are conducted using
standard operating positions with the mobile
phone transmitting at its highest certified
power level in all tested frequency bands.
used with a non-metallic accessory with the
handset at least 10 mm from the body. Use of
other accessories may not ensure compliance
with FCC RF exposure guidelines.
Although the SAR is determined at the highest
certified power level, the actual SAR level of
the mobile phone while operating can be well
below the maximum value. This is because the
mobile phone is designed to operate at multiple power levels so as to use only the power
required to reach the network. In general,
the closer you are to a wireless base station
antenna, the lower the power output of the
mobile phone. Before a mobile phone model
is available for sale to the public, compliance
with national regulations and standards must
be shown.
The World Health Organization (WHO) considers that present scientific information does not
indicate the need for any special precautions
for use of mobile phones. If individuals are
concerned, they might choose to limit their
own or their children’s RF exposure by limiting the length of calls, or using “hands-free”
devices to keep mobile phones away from the
head and body. (fact sheet n°193). Additional
WHO information about electromagnetic fields
and public health are available on the following website:
Note: This equipment has been tested and
found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
The highest SAR value for this model mobile
phone when tested is 1.158 W/Kg for use at
the ear and 1.174 W/Kg for use close to the
While there may be differences between the
SAR levels of various mobile phones and at
various positions, they all meet the government requirement for RF exposure. For
body-worn operation, the mobile phone meets
FCC RF exposure guidelines provided that it is
Additional information on SAR can be found
on the Cellular Telecommunications & Internet
Association (CTIA) Web site: http://www.
interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/
TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
For the receiver devices associated with the
operation of a licensed radio service (e.g. FM
broadcast), they bear the following statement:
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
Your mobile phone is equipped with a built-in
antenna. For optimal operation, you should
avoid touching it or degrading it.
As mobile devices offer a range of functions,
they can be used in positions other than
against your ear. In such circumstances the
device will be compliant with the guidelines
when used with headset or usb data cable. If
you are using another accessory ensure that
whatever product is used is free of any metal
and that it positions the mobile phone at least
10 mm away from the body.
Manufacturers and service providers shall
ensure access to information and documentation it provides to its customers, if readily
achievable. Such information and documentation includes user guides, bills, installation
guides for end-user installable devices, and
product support communications, regarding
both the product in general and the accessibility features of the product. Manufacturers
shall take such other readily achievable steps
as necessary including:
(1) Providing a description of the accessibility
and compatibility features of the product
upon request, including, as needed, in
alternate formats or alternate modes at no
additional charge;
(2) Providing end-user product documentation
in alternate formats or alternate modes
upon request at no additional charge;
(3) Ensuring usable customer support and
technical support in the call centers and
service centers which support their products at no additional charge.
microSD Logo is a trademark.
The Bluetooth word mark
and logos are owned by the
Bluetooth SIG, Inc. and any use
of such marks by TCT Mobile
Limited and its affiliates is under
license. Other trademarks and
trade names are those of their
respective owners.
4015T Bluetooth
Declaration ID B021282
The Wi-Fi Logo is a certification
mark of the Wi-Fi Alliance.
Google, the Google logo,
Android, the Android logo,
Google Search TM, Google
MapsTM, Gmail TM, YouTube,
Google Play Store, Google
Latitude TM and Hangouts TM are
trademarks of Google Inc.
The Android robot is reproduced or modified
from work created and shared by Google and
used according to terms described in the
Creative Commons 3.0 Attribution License
(the text will show when you touch and hold
Google Legal in Settings > About Phone >
Legal Information) (1).
You have purchased a product which uses
the open source (
programs mtd, msdosfs, netfilter/iptables and
initrd in object code and other open source
programs licensed under the GNU General
Public License and Apache License.
We will provide you with a complete copy of
the corresponding source codes upon request
within a period of three years from the distribution of the product by TCT.
You may download the source codes from
The provision of the source code is free of
charge from internet.
It may not available according to the countries.
Hearing Aid Compatibility
26. General Information
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there may
be some newer wireless technologies used in
this phone that have not been tested yet for
use with hearing aids. It is important to try the
different features of this phone thoroughly and
in different locations, using your hearing aid
or cochlear implant, to determine if you hear
any interfering noise. Consult your service
provider or the manufacturer of this phone for
information on hearing aid compatibility. If
you have questions about return or exchange
policies, consult your service provider or
phone retailer. Your telephone is rated: “For
Hearing Aid", to assist hearing device users in
finding phones that may be compatible with
their hearing devices.
• Website:
Your telephone is rated: “For Hearing Aid", to
assist hearing device users in finding phones
that may be compatible with their hearing
This device is HAC M3/T3 compatible.
For more information please refer to "Hearing
Aid Compatibility with Mobile Phones" leaflet
or visit our website
• Facebook:
• Twitter:
• Hot Line Number:
USA (EXISTING) 877-702-3444
June 15,2015
(every US zip
English, SpanLANGAGES:
ish, French
On our Internet site, you will find our FAQ
(Frequently Asked Questions) section. You can
also contact us by e-mail to ask any questions
you may have.
An electronic version of this user guide is available in English and other languages according
to availability on our server:
Your mobile phone is a transceiver
that operates on GSM in quad-band
(850/900/1800/1900 MHz) bands or UMTS in
dual-band (850/1900 MHz).
Protection Against Theft (1)
27. Warranty
Your mobile phone is identified by an IMEI
(mobile phone serial number) shown on the
packaging label and in the product’s memory.
We recommend that you note the number the
first time you use your mobile phone by entering *#06# and keep it in a safe place. It may
be requested by the police or your operator if
your mobile phone is stolen.
There may be certain differences between
the user manual description and the mobile
phone’s operation, depending on the software
release of your mobile phone or specific
operator services.
Quality One Wireless, LLC (the "Company")
warrants to the original retail purchaser
of this cellular handset or wireless device
(Product), that should this Product or any part
thereof during normal consumer usage and
conditions, be proven defective in material or
workmanship that results in the Product's failure within the first twelve (12) month period
from the date of purchase (proof of purchase
required), such defect(s) will be repaired or
replaced (with new or rebuilt parts) at the
Company’s option, without charge for parts or
labor directly related to the defect(s).
TCT Mobile shall not be held legally responsible for such differences, if any, nor for their
potential consequences, which responsibility
shall be borne by the operator exclusively.
The antenna, keypad, display, rechargeable
battery and battery charger, if included with
the Product, are similarly warranted for twelve
(12) months from the date of purchase.
This Warranty extends only to consumers who
purchase the product in the United States or
Canada and it is not transferable or assignable.
Contact your network operator for service
This Warranty does not apply to:
(a) Product subjected to abnormal use or
conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper
installation or repair or improper storage;
(b) Product whose mechanical serial number
or electronic serial number has been
removed, altered or defaced;
(c) Damage from exposure to moisture,
humidity, excessive temperatures or
extreme environmental conditions;
(d) Damage resulting from connection to, or
use of any accessory or other product not
approved or authorized by the Company;
(e) Defects in appearance, cosmetic,
decorative or structural items such as
framing and non-operative parts;
(f) Product damaged from external causes
such as fire, flooding, dirt, sand, weather
conditions, battery leakage, blown fuse,
theft or improper usage of any electrical
g) Product subjected to unauthorized
modifications to the software of the
Product or to the Product itself;
(h) Product subjected to the unauthorized
opening or repair of the Product;
(i) Product subjected to hacking, passwordmining, jail breaking, the unlocking of the
boot loader using the fast boot program or
the tampering with or short-circuiting of
the battery;
(j) Product that has been modified to alter
functionality or capability of the Product
without the written permission of the
The Company disclaims liability for removal
or reinstallation of the Product, for geographic
coverage, for inadequate signal reception by
the antenna or for communications range or
operation of the cellular system as a whole.
When sending your wireless device to the
Company for repair or service, please note
that any personal data or software stored on
the Product may be inadvertently erased or altered. Therefore, we strongly recommend you
make a back up copy of all data and software
contained on your Product before submitting
it for repair or service. This includes all contact lists, downloads (i.e. third-party software
applications, ringtones, games and graphics)
and any other data added to your Product. In
addition, if your Product utilizes a SIM or Multimedia card, please remove the card before
submitting the Product and store for later use
when your Product is returned.
The Company is not responsible for and does
not guarantee restoration of any third-party
software, personal information or memory
data contained in, stored on, or integrated
with any other wireless device, whether under
warranty or not, returned to the Company for
repair or service.
To obtain repairs or replacement within the
terms of this Warranty, the Product should
be delivered with proof of Warranty coverage (e.g. dated bill of sale), the consumer’s
return address, daytime phone number and/
or fax number and complete description of
the problem, transportation prepaid, to the
Company at the address shown below or to
the place of purchase for repair or replacement processing. In addition, for reference to
an authorized Warranty station in your area,
you may telephone in the United States (800)
No person or representative is authorized to
assume for the Company any liability other
than expressed herein in connection with the
sale of this product.
Some states or provinces do not allow limitations on how long an implied warranty lasts
or the exclusion or limitation of incidental or
consequential damage so the above limitation
or exclusions may not apply to you. This Warranty gives you specific legal rights, and you
may also have other rights, which vary from
state to state or province to province.
IN USA: Quality One Wireless, LLC.
1500 Tradeport Dr.
Orlando, FL 32824(407) 857-3737
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